Technical support technician entry level jobs

Nalley Consulting is seeking full-time Help Desk Support Specialists in metro Washington, D.C. Help Desk Support Specialist LCAT: Mid and Senior Required clearance: TS/SCI with willingness to take CI poly Required experience: At least 8 years for Senior; at least 5 years for Mid. Desired education: Bachelor's degree Description: Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications. Applies specific functional knowledge and working and general industry knowledge. Develops or contributes to solutions to a variety of problems of moderate scope and complexity. Works independently with some guidance, and reviews or guides activities of junior employees. Basic Qualifications: Experience with help desk operations and trouble ticketing systems Knowledge of Windows operating systems and O365 environments Ability to perform Tier I-II onsite support Security+ Certification Additional Qualifications: Experience as a Help Desk technician in DoD or industry environments Knowledge of basic system administration principles Ability to triage basic operating systems and networks issues ABOUT NALLEY CONSULTING Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states. Nalley Consulting fringe benefits include: Excellent medical, dental, and vision benefits PTO 11 paid federal holidays Tuition assistance Paid military-reserve leave Paid parental leave for birth or adoption 401k matching up to 5 percent of the base salary Flex time Company-paid short-term disability, long-term disability, and life insurance.

• Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. • Responds to telephone calls, email, and personnel requests for technical support. • Documents, tracks, and monitors the problem to ensure a timely resolution. • Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. • These personnel serve as the first point of contact or troubleshooting hardware/software PC and printer problems.

USmax Corporation is seeking a Junior Helpdesk Specialist to provide customer service support for customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA (Ft. Belvoir). The Junior Helpdesk Specialist will assist in providing technical assistance and support related to computer systems, hardware, or software, and respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Duties and Responsibilities: Respond to email or chat messages for customers seeking help. Walk customers through problem-solving process. Run diagnostic programs to resolve problems. Follow up with customers to ensure issue(s) were resolved. Gain feedback from customers about system usage. Run reports to determine malfunctions that continue to occur. Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk. Utilize Attempt First Call Resolution (FCR) for all requests received. Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution. Perform other duties as assigned. Required Qualifications: Excellent verbal and written communication skills Strong understanding of advertising and communications practices. Ability to demonstrate sound judgment and be comfortable in a public-facing role. Required Experience: Operational experience with ServiceNow Experience within the Intelligence Community Exhibit excellent customer service, organizational and time management skills Ability to obtain DoD 8140 (formerly 8570.01-M) IAT Level I: A+ CE, CCNA-Security, CND, Network+ CE, SSCP, within 6 months of hire. Ability to work independently and yet be effective within a team setting. Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment. Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals. Possess a friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. Excellent skills in Microsoft Word, Excel, and other Office applications. Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues. Ability to provide technical assistance and support over the phone, good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills: ability to visualize a problem/situation and think abstractly to solve it. Required Education: High school diploma or GED and six years of relevant experience; or an Associate's degree and four years of experience; or Bachelor's degree and two years of experience. Security Clearance Requirements: Applicants must possess an active TS clearance to be considered for this position. Candidates will not be able to begin work until obtaining SCI clearance and must have the ability to obtain CI Poly Clearance. Work Location / Schedule: Applicants must have the ability to work shift hours. Shift will be identified upon hire. Travel Requirements: None USmax Corporation is an award-winning SBA Certified Woman-Owned Small Business and leading provider of innovative professional, technical and enterprise IT services. Our client areas span, national security, public safety and healthcare markets. Our Commitment to quality and continuous process improvement is demonstrated by our ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2013 registrations. We offer complete program life cycle support through a full range of planning, design, implementation, management, and support services. Our services based on trust, quality, efficiency, and innovation drive the mission of our various federal and commercial customers. USmax is certified by the Commonwealth of Virginia Department of Veterans Services as a Virginia Values Veterans (V3) Facility and certified as a V3 Certified Employer. USmax is an avid supporter of the men and women who have served our country. This certification recognizes this achievement and furthers our commitment to veterans and their families. USmax is an Equal Opportunity Employer. Please see our website to learn more about our employment policies or to request accommodation to enable you to apply for employment. For more information about USmax or to apply for a position, visit **************

Global Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.). Global Dimensions is seeking a Junior Motion GEOINT Specialist for an upcoming opportunity in Springfield, VA. Requirements TS/SCI with CI polygraph - must be willing and able to undergo an Extended-Scope Polygraph (ESP) or Full-Scope Polygraph (FSP) examination. A minimum of 3 years of relevant GEOINT experience, which may be supplemented by a related degree. Proven experience with Motion GEOINT tradecraft and analysis. Proficient in common Motion GEOINT software applications. Experience collaborating with national-level or service-specific intelligence agencies and centers. Demonstrated ability to develop, maintain, and present intelligence reports, briefings, and displays using various visual aids. Skilled in producing GEOINT products that meet NGA standards and quality requirements. Experience working with NGA digital data, including NTM, PAN, SAR, and others. Capable of geolocation and mensuration. Demonstrated experience creating, updating, and managing geospatial databases and products. Ability to interpret intelligence issues and military affairs and leverage geospatial tools to develop intelligence products and problem-solving solutions. Strong verbal and written communication skills, with a focus on clarity and accuracy. Knowledge of intelligence community organizations, systems, data collection and reporting, intelligence information sources, and analytical methodologies for evaluating and synthesizing information. Global Dimensions does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Equal Opportunity Employer/Veterans/Disabled.

Job Title: Jr. ISP Technician Job Type: Direct Hire Work Mode: onsite 5 days/week. Travel, as needed, to client sites within 30-60 minutes of office. Interview Process: Round 1: Microsoft Teams Interview Round 2: On-Site Interview (Sterling, VA) Potential Round 3: Executive Leadership Discussion Salary Range: $70,000 - $85,000k Summary: A telecommunications client of ours leading national infrastructure and end-to-end communications, electrical, and data-center construction solutions, is looking for Junior ISP technicians to join their Sterling team. This is a full-time, W2 position with the organisation based in their Sterling, VA office, onsite and at worksites as needed. Position Overview We are seeking an experienced ISP Technician to join their growing Data Center Division in Sterling, VA. This individual will play a key role in executing all inside-plant construction, installation, and maintenance activities within live and new-build data-center environments. The ISP Technician will work under the direction of the Director of ISP, supporting structured-cabling deployments, fiber terminations, and rack-and-stack operations for major cloud and hyperscale clients. Key Responsibilities * Perform installation, termination, labeling, and testing of fiber optic and copper cabling within data centers. * Install and dress racks, cabinets, cable trays, ladder racks, and grounding systems according to design specifications. * Support structured-cabling layouts and documentation per customer standards and engineering drawings. * Conduct and document fiber and copper certification testing using Fluke or equivalent test equipment. * Work closely with project management and engineering teams to ensure the timely and accurate delivery of all project milestones. * Maintain adherence to all data-center safety, access, and cleanliness protocols. * Troubleshoot cabling issues and perform remediation as needed. * Communicate effectively with foremen, directors, and client representatives on job progress and site conditions. * Ensure all tools, materials, and installations meet both their and client's quality and performance standards. Minimum Qualifications * 3+ years of experience in ISP / structured cabling within data-center environments (hyperscale or enterprise). * Proficiency in fiber terminations (LC, SC, MPO) and Cat6/Cat6A copper installations. * Strong understanding of rack-and-stack, power whips, and infrastructure layout within live data centers. * Familiarity with Fluke DTX or DSX testing equipment and interpretation of test results. * Ability to read and follow blueprints, drawings, and network diagrams. * Excellent communication skills and professional on-site presence. * OSHA 10/30, BICSI Installer, or related certifications preferred. * Must be able to pass background and security checks required for data-center access. * Valid driver's license and reliable transportation. About Seneca Resources: At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Job Description Job Title: Junior HRIS Specialist Support Clearance Requirements: Secret required What you will be doing: Assists Human Resources Division (HRD) staff and serviced organization officials by providing basic guidance and support during the rollout of new subsystems or updates to existing systems. Helps ensure that system changes are implemented on time by following instructions from senior staff and assisting with routine tasks related to deployment. Learns and applies new system features and capabilities to help answer basic user questions. Position Requirements Minimum Requirements: 2+ Years of Experience Helps management and senior staff prepare and update standard operating procedures (SOPs) and user guides for database systems and related software. Reviews draft instructions to ensure they are clear and easy for users to follow. Provides feedback to senior staff on possible improvements based on user experience. Works with technical and functional experts to identify and help correct inaccurate or incomplete data in HR systems. Uses available reports and tools to research simple data discrepancies and assist in making corrections. Verifies that changes made by senior staff are correctly reflected in the system. Assists in reviewing reports and error logs to check for accuracy and completeness. Notes recurring errors and brings them to the attention of senior staff. Follows up with relevant team members to confirm that corrections have been made. Observes and assists in system testing and quality checks under the guidance of senior staff. Provides general support to help ensure database systems run smoothly and efficiently. Performs other duties as assigned. Skills required: Knowledge in Defense Civilian Personnel Data System (DCPDS) and USA Staffing (USAS). Human Resources Information Systems skills Education Requirements: High School Diploma Why JASINT? At JASINT we are proud to boast a “together we can” attitude. That is only possible with a strong talented team. Our goal is to answer the call to provide top mission and Warfighter support at all levels and that's why we are seeking you! We understand and respect the dedication and sacrifice that is required to serve our nation's greatest efforts, and our commitment in turn is to support YOU! JASINT cares about your work life balance and offers competitive benefits to help you at every stage of your personal and professional life: Retirement/401k, health, dental, vision, flexible spending accounts, (HSA/FSA), STD/LTD, professional development, tuition reimbursement, spot award recognition, PTO, Holidays…even an additional day off for your birthday. *** JASINT offers both internal and external referral bonuses for all cleared exceptional talent we hire! Friends of yours, are friends of JASINT!*** JASINT provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify please visit dhs.gov/e-verify.

Job Description gTANGIBLE Corporation (gTC), ****************** is a S corporation and a registered Government contractor that provides services and solutions in: National Security Programs Professional, Administrative, and Management Support Mission and Warfighter Support We are a Service Disabled Veteran Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position. Requisition Type: Contingent Position Status: Full Time Position Title: Junior Executive Level Support Specialist Location: Arlington, VA Security Clearance Level: Secret The Jr. Executive Level Support Specialist provides high-level administrative tasking by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Duties and Responsibilities Duties and responsibilities include the following: Executive and conference room calendar management Event Coordination Field calls and visitors, greet and escort visitors Prepare, develop, and administer communications documentation Review correspondence Prepare, develop and administer meeting minutes and actions items Maintain and track daily work schedule and responsibilities for Executive levels Defense Travel System (DTS) task completion, accomplish travel authorizations and vouchers, Travel management for Federal government travelers Perform task management support using the Task Management Tool System Manage workflow mailbox Set up Video Tele Conferences (VTC), Microsoft Teams Meetings, Webex, Zoom, or any other platforms Provide inventory control of office supplies Provide procurement services and procurement file management Provide in-processing and out-processing of the civilian, military, international partners and contractor personnel Update, maintain and publish organizational charts, recall rosters, and phone lists Knowledge and Qualifications Bachelor of Arts/Bachelor of Science degree in Business Administration, Business Management, Project Management, Economics, Finance, Accounting, Data Analytics/Management, or related derivative degrees from an accredited college or university; OR Associate's degree plus 5 years related additional work experience; OR High School Diploma/General Education Development (GED) and/or a relevant technical certification plus 10 years additional work experience. 3 years of experience performing duties described in the Duties and Responsibilities as a Federal employee and/or contractor. Knowledge and experience providing quality customer service to Government employees, military personnel, contractors, and/or visitors. United States Veteran is a plus. Must be familiar with military customs and courtesies Must have strong oral and written communication skills Must have experience with completing tasks associated with headquarters personnel and understand the Department of War/Defense processes Must have functional experience with the Defense Travel System (DTS) Must be proficient in the use of a Commercial-off-the-shelf (COTS)/Task Management Tool (TMT) Experience using the JPO Task Management System, ETMS2 is preferred Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As a Service Desk Technician II within the Dental Division, you'll be a vital member of our team providing top-tier support to clients. This client-facing role involves regular interaction via phone, email, and remote assistance tools, requiring excellent communication skills and a focus on delivering outstanding client service. Your primary responsibilities include resolving workstation, server, and network-related tickets, managing advanced systems troubleshooting, and completing assigned project tasks. You will escalate issues to the Director of Operations when necessary, ensuring that more complex challenges are handled swiftly and efficiently. You will also act as a key escalation point for Level 3 team leads, helping to manage client expectations and ensuring seamless support during the escalation process. This position requires the application of a wide range of specialized skills, frequently adapting tools, procedures, and techniques to meet the unique needs of our clients. As an escalation engineer, your role demands originality and ingenuity in establishing new procedures within functional areas. Your experience and sound judgment will be essential in planning and executing assigned tasks. Location and Work Expectations This is a hybrid role in McLean, VA (40% remote, 60% in the office). The specific allocation of remote versus onsite requirements may fluctuate based on business needs. What you will be doing Client Service Maintain a strong focus on providing excellent customer service Provide responsive client service via phone, email, and in person interactions Answer internal and external client/vendor calls quickly and pleasantly Communicate in a friendly, professional and patient manner Perform all duties with the goal of building and maintaining long-term client/vendor relationships Maintain exceptional client service, understanding client satisfaction and perception is key to a successful relationship with clients IT Service and Support Functions IT support services for clients' infrastructure, including clients' core business applications Acquire specific knowledge of the client and how IT relates to their business Develop in-depth knowledge of the service offerings and how they relate to clients' needs Participate in projects by performing assigned duties Perform other related technical duties as assigned Documentation, Reporting and SLA's Identify clients' needs and report to Director of Operations/Team Lead Update documentation for client configurations or processes Communicate managed services installation and maintenance with Centralized Services (CS) Communicate with the client regularly to keep informed of technical support progress and notify of impending changes or expected outages Utilize active listening and client-care skills in identifying potential concerns Report client concerns or complaints to Director of Operations & Team Lead, and manage urgent requests and escalations with patience and empathy Answer internal and external communications timely and professionally Contact client within 2 business days for tickets in Follow Up status unless issue requires further delay as notated on the ticket Close tickets within 5 business days unless issue requires further delay as notated on the ticket Professional Development Routinely take self-paced training in technologies relevant to the team Obtain industry certifications on a consistent basis Sustain knowledge regarding evolving industry specific technologies and work with the Team Lead and vendors to maintain proficiency in support procedures Administrative Enter all notes and time worked on the appropriate service ticket Enter time worked on each ticket daily Submit time sheets on a weekly basis, due by Saturdays at 12P You'll be successful in this role if you have A minimum of 1-3 years of recent Dental-related IT experience in a Technical Support environment Dental Hardware Experience: Intraoral Cameras Intraoral Sensors Intraoral Scanners Extraoral Sensors (CBCT / Pano / Ceph) Vitals Monitors Proven experience with Windows workstation repair, maintenance, diagnosing and troubleshooting hardware and operating system related issues Strong documentation skills, including documentation of security incidents, end user training and new hardware deployment Proficiency in configuring & troubleshooting network settings on workstations and network devices such as modems, firewalls, and managed switches Proficiency in Hypervisor & virtual desktop client support Proficiency in Office 365 account and client support Proficiency with Exchange mailbox administration Proficiency with Server backup monitoring and maintenance Proficiency in wireless connectivity for mobile devices and workstations Proficiency with Mobile device support - smartphones, tablets and laptops Proficiency with Active Directory account creation and management Proficiency with Network drive and printer mappings Ability to diagnose network connectivity issues for workstations and servers Ability to communicate and work effectively with end users over the phone and on-site Excellent verbal and written communication skills with ability to translate or quickly learn to translate technical terms to business language for non-technical clients Exemplify professionalism and business etiquette in all communication, including in-person, email, and phone interactions with client end users and colleagues Critical thinking and problem-solving skills Strong attention to detail and organizational skills Past experience and desire to work as a part of a team Required language skills Possess exceptional written, oral, and interpersonal skills Focus on the ability to listen actively and use deductive reasoning Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for Bachelor's degree preferred in IT, IS, CS, or another technical discipline CompTIA certifications preferred Microsoft Technology Associate (MTA) preferred Fortinet Certification (preferred, required if offered a position) 2 years of recent leadership positions or relevant experience Physical Demands Regularly required to use hands to operate computer keyboard and telephone Prolonged periods sitting at a desk and working on a computer Moderately required to stand Occasionally needs to lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, and ability to adjust focus The base pay range for this position is expected to be between $45,000 and $65,000 per year, plus an annual on-target bonus if applicable, not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Non-Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 10/24/25.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $17.15 - $20.15 per hour Salary Range: 17.15 - 20.15 We are an equal opportunity employer and participate in E-Verify in states where required.

Job Title: Network Operations Jr. Specialist Ashburn, VA Hours: 3rd shift 11:00pm-7:00am or Midnight- 8:00am 3 month contract $17/hr **Must have 2-3 yrs experience working in a NOC Additional Information Why Veredus? Candidates work with a professional recruiter whose average experience is eight years in the industry. That means they have intimate knowledge of the Information Technology industry and market trends-who is in demand now and who will be next. Your Veredus Recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and desires. They also counsel their candidates in resume writing, interviewing, and career planning so when there's a position you really want, you're fully prepared to get it. Additionally, Veredus provides the following benefits: o Medical Benefits o Consultant Lunches and Outings o Dental Benefits o Life Insurance ($20,000 benefit) o Vision o ATOP-Accrued Time Off Program o 401K o Consultant Web-Site o Name Plates o Care packages/Survival packs o Dedicated Consulting Services Representative Veredus recently was ranked as “Best Staffing Firms to Work for 2011″ by Staffing Industry Analysts in a recent survey

Ft. Belvoir, VA C-CHR-24-047 The Junior Helpdesk Support Services Specialist will provide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and software support. Duties and Responsibilities: Perform critical hardware and software updates to meet Army and DoD security requirements. Troubleshoot end users' enterprise email system configurations. Respond to all customer trouble requests and the problem calls received by telephone, email, or generated by the Remedy ticketing system within the AITP timelines. Resolve customer issues using automated remote-control software or other remote tools where possible. Provide support to individuals at user's workstations and docking stations with direct hands-on troubleshooting and repair services for both hardware and software issues. Install, configure, upgrade, remove, and troubleshoot printers, and computer hardware, provide user support on Windows current operating system, provide user support on current Office suite applications, and any other authorized desktop applications and peripheral equipment. Perform general preventative maintenance tasks on computers, laptops, tablets, printers, MFDs, and any other authorized peripheral equipment unless prohibited by existing customer warranties. Be responsible for monitoring, operating, managing, troubleshooting, and restoring service to client personal computers (PCs), tablets, or laptops that have authorized access to the network. Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the scope of the computers, laptops, printers, and any other authorized peripherals. Comply with configuration management guidance on user systems as the environment changes. Provide Technical Support Services in accordance with the AITP Primary Service Category (PSC) numbering scheme. These Services are specifically designated as "Baseline" in the AITP Services List. Provide Web Support Services, Web Host, Website, Web Application, Web Development, and Web Maintenance as baseline AITP services. Analyze and improve the current capabilities of existing backup systems and off-site storage sites on an ongoing basis. Provide technical support for the backup systems and components. Provide technical support in the areas of internet, intranet, portal, and web collaboration access in the areas of systems administration. Web access shall be established via military NIPRNET connectivity. T Follow Army directives in developing and deploying single sign-on technology utilizing the CAC card Single Sign-on. Maintain and operate the classified and unclassified data center which houses the server farm. Provide support in the planning, design, and preparation through the actual relocation of servers to an alternative data center site if a move is mandated by the government. Design and operate SANs and Enterprise Backup Systems from within the Data Center. Respond to and resolve any failure or critical systems or components in the data center within two (2) hours during the normal duty day. Participate in phases of a technical solution, including analysis, evaluation, and integration into the existing infrastructure. Apply higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solutions; provide technical expertise in system design and development. Troubleshoot and analyze web, System Center Configuration Manager (SCCM) Windows Services Update Server (WSUS), and a wide range of specific server functions/configurations to ensure reliability. Critical systems are subject to change but generally will include the following servers: DHCP, File (SAN), Print, Back-Up, and Web. Provide systems administration, with a primary focus on server virtualization. Utilize ESX VMware in load/capacity analysis, trend monitoring, resource utilization, systems analysis, automated systems design, system development cycles and concepts, and information processing standards and methods to identify operational/processing problems, evaluate alternative approaches, adapt precedents and procedures, and plan and implement or recommend resolution. Install security patches in accordance with (IAW) configuration management policies for all servers assigned. Apply systems design, development, installation, operations, and maintenance concepts, methods, and procedures according to the Security Technical Implementation Guides (STIGs). Provide support and must have coverage from 0600 to 1800 hours Monday through Friday and must be available on an on-call basis to provide immediate assistance in the event of a system failure or other demands as required. Provide support in the area of accounts creation as needed and as determined by a government representative overseeing the Server Team. Cross-training is required in all NEC functionalities. Other duties as assigned. Minimum Qualifications: Bachelor's degree in a related field and 1+ years of relevant experience. A combination of experience and training may be used in lieu of a degree. Possess Baseline and Full Computing Environment Certifications for IAT-I IAW DoD 8570.01-M and BBP 05-PR-M-0002. Microsoft 365 Certified: Modern Desktop Administrator Associate Certification required. Secret clearance Tier 5 investigation required.

HVAC/R Jr Technician - Alexandria, VA Tech24 and Tech24's subsidiaries are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations; specializing in commercial cooking, refrigeration, and HVAC equipment. We are a nationwide company, headquartered in Greenville, SC with local branches located coast to coast. The Commercial Foodservice Junior Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen equipment. To be a successful Commercial Foodservice Jr. Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service. Responsibilities: * Troubleshoots and repairs commercial kitchen equipment. * Inspects the commercial kitchen equipment and their related components to ensure safe operation. * Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers. * Completes service tickets according to procedures. * Tracks truck stock to ensure needed parts are stocked on vehicle. * Sustains service vehicle, tools, and uniforms to Tech24 standards. * Sets a positive example for less experienced and/or new technicians by being a Company advocate. * Follows all company policies and procedures, particularly regarding safety. Qualifications: * Valid driver's license and acceptable driving record * 1+ years of related experience preferred * Superb customer service skills * Dependable and able to work independently * Standard computer skills * Own industry's standard hand tools * Ability to travel extensively within the region * Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size) * Mechanically inclined with a hunger to learn new techniques and approaches Benefits Include: * On demand training and full trouble shooting support. * Company sponsored and manufacturer's training * Company uniforms, phone, vehicle, and gas card * Medical, vision, and dental insurance and short-term disability plans * Company paid long term disability and life insurance * Paid time off and paid holidays * 401(k) retirement savings plan with Company match and immediate vesting Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit *********************************

Please read the entire job description along with requirements and benefits sections for complete details. - Up to 90 days as a temp The number one goal of everyone in our team is to make our Clients exceptionally happy. The Helpdesk Technician plays an important role in making sure that happens. The Helpdesk Technician handles the first level support requests that come in from our Clients. They are the first to touch a help desk ticket and make sure that the issued is handled quickly and the Client is informed of what to expect every step of the way. When help is needed the Helpdesk Technician can get help from or escalate issues to other members in Service Delivery Team. RESPONSIBILITIES & TASKS Here's some of the primary parts of the role: Delight our Clients with Friendly, Quick and Helpful Experience Work on and resolve Helpdesk Tickets & Service Requests Document in detail what is done on every Helpdesk Ticket Make sure that Client Documentation in a well maintained Split tickets that have several issues into separate tickets Provide the Client with basic remote troubleshooting Make sure that tickets aren't “stale” throughout the process Escalate tickets that require Senior Helpdesk Engineer support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks Submit Timesheets & Expense reports as indicated on their SOPs Follow all company Security Procedures and Keeping a Vigilant Eye for Security Issues PREFFERRED TO HAVES Experience using a Ticketing system and other IT systems management tools Experience providing support via remote tools Experience handling Technical Service Tickets Experience and knowledge of working with the Microsoft 365 Platform Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business. NUMBERS & METRICS We believe that what gets measured, gets managed (& improved). So, we work hard as a team to track important KPIs (Key Performance Indicators) & metrics in our business so we know what areas are working well and what areas we may need to improve on. The Helpdesk Technician role will be accountable to KPIs & Metrics that will include things such as Client Satisfaction Scores (CSAT), Documentation Quality, Ticket Re-Opens & First Touch Ticket Closures, as well as intangible metrics that align with things such as our Company Core Values. These will change from time to time as we grow & improve. REPORTING The Helpdesk Technician role reports directly to the Senior Engineer. CAREER GROWTH For someone looking to progress their role, the Helpdesk Technician naturally leads into roles such as: the Senior Helpdesk Technician, Network Engineer, Solutions Architect, Account Manager, Virtual CIO, CTO or Senior Network Engineer. Requirements REQUIRED STUFF Must be a US Citizen A love for, and ability to, Solving Problems & Challenges Must be passionate about technology Must report to our Woodbridge, VA office M-F from 8a-5p A+ Certification (If no cert you must pass the A+ test within 30 days from hire to retain employment) Superior Communications skills, founded in being a good listener Must have some experience, preferably at least 1 year, managing Office 365 environments Current PowerShell experience is extremely helpful An understanding of support tools, techniques and how technology is used to provide services Strong understanding of desktop operating systems, business applications, printing systems and network systems Basic to moderate experience administering Active Directory Must be able to type quickly and accurately while talking on the phone A deep desire to deliver a superior Client Experience Knowledge of IT Applications, Software & Hardware The ability to speak both Geek and human Benefits Generous incentives for reaching Team and Company Goals We have a comprehensive benefits package that includes: Medical, Dental, Vision, all major Federally holidays off with pay, plus up to 10 days PTO annually! An easygoing environment and culture (we all enjoy what we do) A Proactive Approach to Ongoing Training to help you develop life-long skills

Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Free food & snacks Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Vision insurance Summary: We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to small to medium-sized businesses (SMBs). This role requires a proactive individual with a strong understanding of IT (hardware & software installation, maintenance, and support), exceptional problem-solving skills, and a dedication to customer satisfaction. At TeamLogic IT, we strive to provide the best customer experience (CX) to everyone we interact with, so interpersonal and strong communication skills are required. Responsibilities: Technical Support: Provide remote and on-site technical support to SMB clients, troubleshooting hardware and software issues promptly and efficiently. System Maintenance: Perform routine maintenance tasks on client systems, including updates, backups, and system monitoring to ensure optimal performance and security. Incident Management: Act as the first point of contact for all IT-related incidents and service requests, ensuring accurate logging, tracking, and resolution in line with service level agreements (SLAs). Client Communication: Maintain clear and effective communication with clients, providing regular updates on incident status and ensuring a high level of customer satisfaction. Documentation: Create and maintain detailed documentation of client systems, configurations, and procedures to support seamless service delivery. Effectively documenting the issue and resolution in our ticketing system. Security Management: Implement and monitor security measures to protect client data and systems, including antivirus updates, firewall configurations, and regular security audits. Hardware and Software Installation: Assist with the installation and configuration of hardware and software for new and existing clients, ensuring compatibility and functionality within their IT environment. Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices within the team. Knowledge, Skills, & Qualifications: Education: A degree or diploma in Information Technology, Computer Science, or a related field. Experience: Prior experience in an MSP or IT support environment, preferably servicing SMB clients. Technical Skills: Proficiency in Windows and mac OS operating systems, network configurations, and common business applications (e.g., Microsoft 365, G Suite). Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous. Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail. Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Customer Service: A customer-focused approach with a commitment to delivering high-quality service and building strong client relationships. Team Player: Ability to work effectively both independently and as part of a collaborative team. Preferred Additional Qualifications Experience with Remote Monitoring and Management (RMM) tools: Familiarity with RMM tools like NinjaRMM or similar platforms. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint). Experience with Cloud Services: Understanding of cloud platforms such as AWS, Azure, or Google Cloud. Work Environment This position primarily involves remote support with occasional on-site visits to client locations. The role demands a high level of adaptability and the ability to manage multiple tasks simultaneously. Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients. Collaborative and supportive team culture. Benefits : Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance Retirement savings plan with company match Paid time off and holidays Professional development and certification reimbursement Opportunities for career advancement Company Overview We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.

ATPCO is the world's primary source for air fare content, holding over 200 million fares across 160 countries. Every day, the travel industry relies on ATPCO's technology and data solutions to help millions of travelers reach their destinations efficiently. Join us and contribute to the development of innovative applications that power global travel. ATPCO is everywhere people buy flights. We're not just shaping the future of air travel- we're redefining how and where great work happens. At ATPCO, we believe in flexibility, trust, and a culture where your wellbeing comes first Our Culture: We've built a remote-first culture rooted in trust, transparency, and belonging. With open-door leadership, weekly 1:1s, and real-time recognition, we keep our people connected and valued-no matter where they work. Our cultural pillars of Collaboration, Empowerment, Innovation, Learning, Transparency, and Trust guide how we show up for one another and grow together. Job Description As an Information Technology Intern, you will play a crucial role in supporting the Workplace Services team. Your responsibilities will include hardware repair, software issue resolution, and cloud platform monitoring such as Windows Defender, 0365, and Microsoft Outlook. You will also work with A/V equipment such as Microsoft Teams and Zoom. Your role will involve working with end users to diagnose problems and ensure resolution, as well as gathering data and monitoring platforms to identify proactive solutions. ATPCO is the world's primary source for airfare content; we hold more than 200 million fares in 160 countries. Every day, the industry relies on ATPCO's technology and data solutions portfolio to help millions of travelers get where they need to go. The Ideal Candidate: * Currently working toward a CS, IT, or similar degree * Experience with Windows, Networks, Firewalls * Experience working with hosted applications * Experience creating and updating documentation This is an On-site support that is flexible and fits your school schedule. Qualifications Additional Information At ATPCO, we are deeply committed to diversity, equity, and inclusion. Our supportive policies promote work-life balance through flexible work arrangements, and we cultivate a workplace where every employee feels valued, respected, and a true sense of belonging. We consider qualified applicants for employment without regard to race, gender, age, color, religion, national origin, citizenship status, marital status, disability, sexual orientation, protected military/veteran status, gender identity or expression, genetic information, marital status, medical condition, or any other legally protected factor All your information will be kept confidential according to EEO guidelines.

Junior Propulsion Technician - Quantum Space Department: Engineering Reports To: Propulsion Team Lead Commitment: Full-time Compensation: $35,000-$50,000 Who We're Looking For Quantum Space is redefining mobility and maneuverability in space. Our high-mobility spacecraft platforms support national security, civil, and commercial missions with unmatched flexibility and propulsion capability. We build fast and iterate quickly. We're seeking a Junior Propulsion Technician to support the assembly and testing of innovative propulsion systems in Rockville, MD. You'll work hands-on with groundbreaking technologies that will fly on unique, high-profile missions. Where You'll Make an Impact Perform propulsion system assembly and testing activities. Maintain propulsion ground support equipment. Partner with propulsion engineers to ensure designs are buildable and testable. What It Takes 1+ years of experience in spacecraft (or precision) assembly and testing. Skilled in mechanical assembly. Ability to troubleshoot effectively in high-stress situations. Willingness to learn orbital welding, polymeric bonding, crane and manlift operation, high-pressure operations, and propellant loading. Nice-to-Have Experience 1+ years of experience in propulsion system assembly and testing. Experience with orbital welding, mechanical assembly, and polymeric bonding. Experience in high-pressure operations. Experience operating cranes and manlifts. TIG welding. Propellant loading operations in Self-Contained Atmospheric Protective Ensemble (SCAPE). Harness fabrication and flight electrical mate/demate. Bending, flaring, and cleaning of stainless steel and/or titanium tubing. Current, relevant technical certifications. Proven ability to excel in fast-paced environments with evolving requirements. What You'll Get Innovation - Opportunities to help develop SOPs for the propulsion lab. Impact - See your work fly on real spacecraft missions. Growth - A technical development path in a fast-growing space company with bold ambitions. Compensation - Competitive salary, equity, and top-tier benefits: medical, dental, vision, generous leave, FSA, 401(k) matching, and equity sharing. Additional Requirements To comply with U.S. Government space technology export regulations, including ITAR, applicants must be a U.S. citizen, lawful permanent resident, protected individual per 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Apply now. Join us in building the next generation of spacecraft.

Job Description Jr. Workplace Support Specialist (Mailroom) Pay: $23-$25/hr (Weekly pay + Medical benefits) Contract: Long-term, ongoing (no set end date - based on performance) Schedule: Full-time, Monday-Friday (8:30 AM - 5:30 PM) onsite About the Company Our client is a leading U.S. software company that builds cutting-edge data and analytics platforms used by global institutions across government, healthcare, finance, and more. Their technology helps organizations make smarter decisions - from preventing security threats to accelerating medical research. **This role offers excellent career growth potential, along with great on-site perks such as daily breakfast, lunch, dinner, and snacks.**** Core Responsibilities • Sort, log, and distribute incoming and outgoing mail and packages (FedEx, UPS, DHL, USPS). • Weigh and apply postage, arrange pickups, and track all shipments in the mail delivery system. • Handle returned or misrouted mail and resolve related issues. • Process work orders via the company's CMMS ticketing system and route requests appropriately. • Support light office and administrative tasks (photocopying, printing, etc.). • Coordinate with property management and parking services to handle building-related employee requests. • Manage inventory for office, technology, and shipping supplies; restock PPE and first aid materials regularly. • Conduct inspections and audits of janitorial services; communicate feedback to vendors. • Assist with onsite meeting setups, events, and leadership visits. • Maintain a proactive, organized, and service-oriented approach to all mailroom and facilities duties. • Be willing to support other business-critical office operations as needed. Requirements • 1+ year of experience in facilities, mailroom, or shipping/receiving roles. • Hands-on experience working with FedEx, UPS, DHL, and USPS pickup/delivery procedures. • Comfortable weighing mail, determining correct postage, and managing daily package flow. • Highly organized and able to prioritize multiple tasks in a fast-paced environment. • Demonstrated “can-do” attitude - completes tasks promptly and follows through without delay. • Experience working with ticketing/work order systems (CMMS or similar). • Strong attention to detail and commitment to high-quality work. • Excellent communication and teamwork skills. • Must be able to lift up to 50 lbs and climb ladders up to 10 ft. • Willingness to work occasional overtime or on-call shifts when required. • Must pass a standard background check. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

ATPCO is the world's primary source for air fare content, holding over 200 million fares across 160 countries. Every day, the travel industry relies on ATPCO's technology and data solutions to help millions of travelers reach their destinations efficiently. Join us and contribute to the development of innovative applications that power global travel. ATPCO is everywhere people buy flights. We're not just shaping the future of air travel- we're redefining how and where great work happens. At ATPCO, we believe in flexibility, trust, and a culture where your wellbeing comes first Our Culture: We've built a remote-first culture rooted in trust, transparency, and belonging. With open-door leadership, weekly 1:1s, and real-time recognition, we keep our people connected and valued-no matter where they work. Our cultural pillars of Collaboration, Empowerment, Innovation, Learning, Transparency, and Trust guide how we show up for one another and grow together. Job Description As an Information Technology Intern, you will play a crucial role in supporting the Workplace Services team. Your responsibilities will include hardware repair, software issue resolution, and cloud platform monitoring such as Windows Defender, 0365, and Microsoft Outlook. You will also work with A/V equipment such as Microsoft Teams and Zoom. Your role will involve working with end users to diagnose problems and ensure resolution, as well as gathering data and monitoring platforms to identify proactive solutions. ATPCO is the world's primary source for airfare content; we hold more than 200 million fares in 160 countries. Every day, the industry relies on ATPCO's technology and data solutions portfolio to help millions of travelers get where they need to go. The Ideal Candidate: Currently working toward a CS, IT, or similar degree Experience with Windows, Networks, Firewalls Experience working with hosted applications Experience creating and updating documentation This is an On-site support that is flexible and fits your school schedule. Additional Information At ATPCO, we are deeply committed to diversity, equity, and inclusion. Our supportive policies promote work-life balance through flexible work arrangements, and we cultivate a workplace where every employee feels valued, respected, and a true sense of belonging. We consider qualified applicants for employment without regard to race, gender, age, color, religion, national origin, citizenship status, marital status, disability, sexual orientation, protected military/veteran status, gender identity or expression, genetic information, marital status, medical condition, or any other legally protected factor All your information will be kept confidential according to EEO guidelines.

Assist with various activities in the Information Security Department. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Collaborating with key stakeholders and technical staff to solve problems and develop technical security requirements. Identify opportunities for continuous improvement across the information security program. Assist in maintaining security systems. Develop or modify operating procedures to mitigate security risks. Assist in Cyber Security operations as needed including but not limited to assessments, reporting, documentation and incident response and process improvements. Promote security awareness and policy guidance to ensure user understanding and adherence. Other Duties Other duties as assigned. Skills/Abilities Computer experience required, with working knowledge of Microsoft Word, Excel, and Outlook. Ability to leverage technical writing to document procedures. Familiarity with Azure Active Directory (Entra ID) for managing user identities, roles, and access controls, including conditional access policies preferred. Familiarity with Microsoft Defender for Cloud preferred. Basic scripting abilities using PowerShell or Python to automate security reviews, configuration changes, and compliance checks preferred. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires bending, stooping, or standing, as necessary. Travel N/A Education and Experience IT related college degree in progress Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.