Q: How much do support technicians make?

Support technicians make $43,000 a year. The average salary for a technical support technician is $43,000 a year, with jobs ranging greatly in price between $36,000 and $49,000. With the rapid growth of technology and industry, technical support technicians are always in high demand. The IT support field offers many opportunities for advancement. Pay can fluctuate based on experience, time in the field, and the size and demand of the company.

Q: What does it take to be tech support?

It takes good communication skills to be tech support. Since tech support is a job inherently based around solving problems for others, having good communication and customer service abilities is mandatory.

Q: What is a good salary in tech?

A good salary in tech is $146,000 a year or higher. The salary for tech employees varies massively based on location, with tech employees in Silicon Valley and the Bay Area in California earning $142,000 a year on average.

Q: What is the hourly rate for IT support?

The hourly rate for IT support is $19 an hour. The hourly rate for tech support positions can vary greatly depending on the company you are working for, whether or not you are an in-house technician or third-party, and how much experience you have with the position.

Question 1

How long does it take to become a Technical Support Technician?

Accepted Answer

It takes 4 years of professional experience to become a technical support technician. That is the time it takes to learn specific technical support technician skills, but does not account for time spent in formal education. If you include the normal education requirements to complete a college degree, then it takes 7 to 9 years years to become a technical support technician.

Question 2

How much do support technicians make?

Accepted Answer

Support technicians make $43,000 a year. The average salary for a technical support technician is $43,000 a year, with jobs ranging greatly in price between $36,000 and $49,000.

With the rapid growth of technology and industry, technical support technicians are always in high demand. The IT support field offers many opportunities for advancement. Pay can fluctuate based on experience, time in the field, and the size and demand of the company.

Question 3

Is technical support a good career?

Accepted Answer

Yes, technical support is a good career option for many people. This job is an ideal position for entry-level people who want to get into big tech. While this position does not pay as well as other tech positions, it is an important stepping stone to promotion within the field.

Question 4

What does it take to be tech support?

Accepted Answer

It takes good communication skills to be tech support. Since tech support is a job inherently based around solving problems for others, having good communication and customer service abilities is mandatory.

Question 5

What is a technical technician?

Accepted Answer

A technical technician is an expert in the technical field. A technical technician understands how technology operates and is usually responsible for fixing problems as they arise.

A technical technician is the first point of contact for companies or clients experiencing technical issues that they need fixing. Technical technicians can work in-house as a division of a large company or can also be a third-party, which a company may outsource.

Question 6

What should I study to become a technical support technician?

Accepted Answer

You should study computer science to become a technical support technician. To become a technical support technician, most companies require you to have a bachelor's degree in computer science or some sort of related field.

Question 7

What is a good starting salary for a Technical Support Technician?

Accepted Answer

A good starting salary for a technical support technician is $23,000 in the United States. That puts you in the 10th percentile of annual income for a technical support technician in the U.S., which is about what you would expect if you were new to the field. The average salary for technical support technicians is $39,426, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for a technical support technician can vary by state.

Question 8

What is a good salary in tech?

Accepted Answer

A good salary in tech is $146,000 a year or higher. The salary for tech employees varies massively based on location, with tech employees in Silicon Valley and the Bay Area in California earning $142,000 a year on average.

Question 9

What is the hourly rate for IT support?

Accepted Answer

The hourly rate for IT support is $19 an hour. The hourly rate for tech support positions can vary greatly depending on the company you are working for, whether or not you are an in-house technician or third-party, and how much experience you have with the position.

Question 10

Can a technical support technician make 100k?

Accepted Answer

Yes, you can make $100,000 per year as a technical support technician. While possible, it is unlikely to earn over $100k as a technical support technician because even higher-paid positions do not typically earn more than $67,000 per year. The average annual salary for a technical support technician is $39,426.

Question 11

How long does IT take to become a technical support specialist?

Accepted Answer

It takes about two years to become an IT technical support specialist. At a minimum, an associate degree or certification coupled with on-the-job training and certification can be sufficient to get hired.

Question 12

Is technical support a stressful job?

Accepted Answer

Yes, technical support is a stressful job. However, that is entirely dependent on the clients you will be working with. Unfortunately, like all positions requiring customer service, you will be working with people who inherently have some sort of issue that you will need to fix.

Question 13

What does a technical support technician do?

Accepted Answer

Technical support technicians are responsible for keeping computer systems afloat.

The role of a technical support technician is to handle any problems that may arise for clientele. Large companies will employ technical support technicians in-house to handle issues as they arise and minimize system downtime.

Question 14

What qualifications do I need to work in technical support?

Accepted Answer

The qualifications you need to work technical support are at least an associate's degree in computer science and some work experience. Typically companies prefer to hire people with a bachelor's degree and deep knowledge of various computer programs.

Question 15

What percentage of Technical Support Technicians are female?

Accepted Answer

37.5% of technical support technicians are female in the United States. This is 1.6 percentage points higher than last year. Additionally, the percentage of female technical support technicians has decreased by -5.6 percentage points since 2010. That means there are a total of 177,908 female technical support technicians in the U.S. and 296,515 male technical support technicians in the United States. Note that Zippia's estimate accounts only for the 474,423 people with the specific job title of technical support technician and doesn't include grouping similar job titles, or people with potentially similar credentialing.

Question 16

How do I write an IT support resume?

Accepted Answer

You write an IT support resume by focusing on your technical skills, qualifications, and accomplishments. The goal of your resume should be to prove you have both the technical know-how and people skills needed to excel in the position of IT support.

Frequently asked questions about technical support technicians

Questions about becoming a technical support technician