Technical Support Technician Jobs Near Me - 3,211 Jobs

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  • DOD Cleared IT Architech

    $29k-65k yearly est.18d ago
  • MGR Technical Support

    $80k-103k yearly est.13d ago
  • Support Associate - White House Black Market - Reston Town Center

    $27k-31k yearly est.5d ago
  • Senior Operations Technical Support Engineer- TS/SCI w/Poly

    $77k-101k yearly est.3d ago
  • IT Specialist (Temp)

    $93k-124k yearly est.11d ago
  • Data Center Technician

    $30k-49k yearly est.19d ago
  • INF - Technical Support Engineer (Ashburn, VA OR Campbell, CA)

    $65k-70k yearly17d ago
  • Data Center Technician L2

    $65k-77k yearly est.7d ago
  • Data Center Facility Technician - Night Shift / HVAC Focus

    $39k-69k yearly est.3d ago
  • Associate Repository Technician

    $65k-104k yearly est.3d ago
  • Field Technician

    $28k-39k yearly est.2d ago
  • Data Center Technician

    $39k-69k yearly est.3d ago
  • End User Support Analyst

    $50k-85k yearly est.10d ago
  • Research Technician, Temp-to-Hire (Bioimage Annotator), Project Technical Resources

    $15 hourly3d ago
  • Tier 2 IR Day Shift

    $41k-57k yearly est.2d ago
  • Technical Support Engineer II

    $59k-84k yearly est.23d ago
  • Infrastructure Analyst

    $62k-99k yearly est.3d ago
  • Data Center Technician

    $43k-62k yearlyEasy Apply3d ago
  • Data Center Technician

    $35-45 hourly11d ago
  • Data Center Technician (New Build)

    $39k-69k yearly est.19d ago

Learn More About Technical Support Technician Jobs

Average Salary For a Technical Support Technician

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Technical Support Technician is $40,210 per year or $19 per hour. The highest paying Technical Support Technician jobs have a salary over $64,000 per year while the lowest paying Technical Support Technician jobs pay $24,000 per year

Updated February 5, 2023
Average Technical Support Technician Salary
$56,823 yearly
$19 hourly
$33,000
10%
$56,823
Median
$96,000
90%

5 Common Career Paths For a Technical Support Technician

Technical Support Specialist

A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.

Systems Administrator

Systems administrators are employees who oversee information technology infrastructures in the office. They are skilled information technology professionals who are knowledgeable about the company's network systems and other technology-related infrastructures. They are responsible for installing, configuring, or updating network systems, software, and hardware. They also monitor the different systems and troubleshoot any issues that users may encounter. Systems administrators manage the access of users, ensure the security of the network, and address any challenges that users may have. They conduct repairs and routine maintenance to ensure that the systems in place are in the best shape.

Network Administrator

A network administrator is responsible for managing an organization's computer systems, ensuring its smooth operations and highest efficiency. Network administrators' duties include inspecting network malfunctions, troubleshooting unresponsive programs, improving system processes, analyzing client's specifications, upgrading existing applications, coordinating with the technology department, and creating a report of network issues resolutions. A network administrator should display a strong command of programming languages. Extensive knowledge in the technology industry and analytical and problem-solving skills to manage network problems immediately is also necessary.

Network Technician

A network technician is responsible for system malfunction diagnosis and troubleshooting operations. Network technicians duties' include repairing damaged system components, analyzing computer systems and blueprints, installing network connections, and upgrading accessories for efficient operations. Other duties include assisting customers with technical issues, ensuring computer systems' privacy, creating documents of network issues and resolutions, and suggesting alternative equipment for network backups. A network technician must have a broad knowledge of the technology industry and mechanical processes, plus the ability to work under pressure with minimal supervision.

Information Systems Technician

An information systems technician is responsible for maintaining the efficiency of various network systems' performance. Information systems technicians provide network troubleshooting, upgrading systems for optimization, maintaining the security of databases, managing the interaction of networks, and inspecting and troubleshooting system inconsistencies. Additional duties include creating network designs based on clients' specifications, configuring software and hardware applications, and creating reports on system issues and resolutions. An information systems technician must have excellent knowledge of information systems procedures, programming languages, detecting malfunctions, and making resolutions promptly.

Illustrated Career Paths For a Technical Support Technician

Technical Support Technician Jobs FAQs

Can A Technical Support Technician Make 100k?

Yes, you can make $100,000 per year as a technical support technician. While possible, it is unlikely to earn over $100k as a technical support technician because even higher-paid positions do not typically earn more than $67,000 per year. The average annual salary for a technical support technician is $39,426.

How Long Does It Take To Become A Technical Support Specialist?

It takes about two years to become an IT technical support specialist. At a minimum, an associate degree or certification coupled with on-the-job training and certification can be sufficient to get hired.

Is Technical Support A Stressful Job?

Yes, technical support is a stressful job. However, that is entirely dependent on the clients you will be working with. Unfortunately, like all positions requiring customer service, you will be working with people who inherently have some sort of issue that you will need to fix.

What Does A Technical Support Technician Do?

Technical support technicians are responsible for keeping computer systems afloat.

The role of a technical support technician is to handle any problems that may arise for clientele. Large companies will employ technical support technicians in-house to handle issues as they arise and minimize system downtime.

What Qualifications Do I Need To Work In Technical Support?

The qualifications you need to work technical support are at least an associate's degree in computer science and some work experience. Typically companies prefer to hire people with a bachelor's degree and deep knowledge of various computer programs.

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