Average Technical Support Technician Salary
$39,000 yearly
$13.93 hourly
Updated July 28, 2021
$26,000
10 %
$39,000
Median
$59,000
90 %
Technical support technicians in the United States make an average salary of $39,445 per year or $18.96 per hour. People on the lower end of that spectrum, the bottom 10% to be exact, make roughly $26,000 a year, while the top 10% makes $59,000. As most things go, location can be critical. California, Massachusetts, New Jersey, Connecticut, and New York provide the highest technical support technician salaries.

Average Technical Support Technician Salary By State

The darker areas on the map show where technical support technicians earn the highest salaries across all 50 states.

Average Salary

Technical Support Technician average salary by State

StateascdescAvg. salaryascdescHourly rateascdesc
Alabama
Alabama
$33,789
$33,789
$16.24
$16.24
Alaska
Alaska
$49,905
$49,905
$23.99
$23.99
Arizona
Arizona
$46,599
$46,599
$22.40
$22.40
Arkansas
Arkansas
$31,802
$31,802
$15.29
$15.29
California
California
$60,406
$60,406
$29.04
$29.04
Colorado
Colorado
$42,074
$42,074
$20.23
$20.23
Connecticut
Connecticut
$58,170
$58,170
$27.97
$27.97
Delaware
Delaware
$47,982
$47,982
$23.07
$23.07
District of Columbia
District of Columbia
$51,457
$51,457
$24.74
$24.74
Florida
Florida
$31,983
$31,983
$15.38
$15.38
Georgia
Georgia
$34,526
$34,526
$16.60
$16.60
Hawaii
Hawaii
$57,193
$57,193
$27.50
$27.50
Idaho
Idaho
$34,594
$34,594
$16.63
$16.63
Illinois
Illinois
$38,733
$38,733
$18.62
$18.62
Indiana
Indiana
$33,622
$33,622
$16.16
$16.16
Iowa
Iowa
$34,218
$34,218
$16.45
$16.45
Kansas
Kansas
$42,630
$42,630
$20.50
$20.50
Kentucky
Kentucky
$31,391
$31,391
$15.09
$15.09
Louisiana
Louisiana
$33,680
$33,680
$16.19
$16.19
Maine
Maine
$46,949
$46,949
$22.57
$22.57
Maryland
Maryland
$44,258
$44,258
$21.28
$21.28
Massachusetts
Massachusetts
$59,243
$59,243
$28.48
$28.48
Michigan
Michigan
$50,529
$50,529
$24.29
$24.29
Minnesota
Minnesota
$45,681
$45,681
$21.96
$21.96
Mississippi
Mississippi
$30,105
$30,105
$14.47
$14.47
Missouri
Missouri
$39,007
$39,007
$18.75
$18.75
Montana
Montana
$34,061
$34,061
$16.38
$16.38
Nebraska
Nebraska
$35,235
$35,235
$16.94
$16.94
Nevada
Nevada
$47,770
$47,770
$22.97
$22.97
New Hampshire
New Hampshire
$57,039
$57,039
$27.42
$27.42
New Jersey
New Jersey
$58,872
$58,872
$28.30
$28.30
New Mexico
New Mexico
$35,118
$35,118
$16.88
$16.88
New York
New York
$58,086
$58,086
$27.93
$27.93
North Carolina
North Carolina
$36,015
$36,015
$17.31
$17.31
North Dakota
North Dakota
$39,963
$39,963
$19.21
$19.21
Ohio
Ohio
$38,431
$38,431
$18.48
$18.48
Oklahoma
Oklahoma
$33,938
$33,938
$16.32
$16.32
Oregon
Oregon
$40,515
$40,515
$19.48
$19.48
Pennsylvania
Pennsylvania
$53,790
$53,790
$25.86
$25.86
Rhode Island
Rhode Island
$45,496
$45,496
$21.87
$21.87
South Carolina
South Carolina
$33,964
$33,964
$16.33
$16.33
South Dakota
South Dakota
$28,248
$28,248
$13.58
$13.58
Tennessee
Tennessee
$34,125
$34,125
$16.41
$16.41
Texas
Texas
$36,843
$36,843
$17.71
$17.71
Utah
Utah
$35,761
$35,761
$17.19
$17.19
Vermont
Vermont
$52,348
$52,348
$25.17
$25.17
Virginia
Virginia
$44,662
$44,662
$21.47
$21.47
Washington
Washington
$46,487
$46,487
$22.35
$22.35
West Virginia
West Virginia
$37,805
$37,805
$18.18
$18.18
Wisconsin
Wisconsin
$45,328
$45,328
$21.79
$21.79
Wyoming
Wyoming
$36,618
$36,618
$17.60
$17.60

Highest Paying Cities For Technical Support Technician

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
San Francisco, CA
San Francisco, CA
$64,064
$64,064
$30.80
$30.80
Paramus, NJ
Paramus, NJ
$59,368
$59,368
$28.54
$28.54
Boston, MA
Boston, MA
$59,257
$59,257
$28.49
$28.49
New York, NY
New York, NY
$58,165
$58,165
$27.96
$27.96
Ashburn, VA
Ashburn, VA
$47,830
$47,830
$23.00
$23.00
Las Vegas, NV
Las Vegas, NV
$47,610
$47,610
$22.89
$22.89

The largest raises come from changing jobs.

See what's out there.

Average Technical Support Technician Salary Over Time

Compare salaries for individual cities or states with the national average.

Location

    Average JOB Salary by Field

    Systems Support

    Avg. salary: $59,774

    A systems support agent is responsible for resolving system applications and network issues, performing technical configuration, and upgrading systems infrastructure. A systems support representative conducts regular maintenance and diagnostic tests on the computer applications to ensure its optimal performance and efficiency to support business operations and avoid delays in deliverables. They also assist the technology team in designing backup systems and improve existing networks according to business requirements and specifications. They write resolution reports for reference to prevent the reoccurrence of system malfunction and inconsistencies.
    97,714 Systems Support Jobs
    System Technician

    Avg. salary: $48,273

    A system technician is a professional responsible for supporting users with issues related to the computer system. System technicians conduct appropriate diagnostics on computer issues and must be able to explain technical issues to clients or team members. They should carry out tests on the system so that they can generate error reports to identify and fix any computer system problems. System technicians also can write and maintain computer programs and work with computers and electronics, including circuit boards, computer hardware and software, and computer processors.
    59,298 System Technician Jobs
    Computer Technician

    Avg. salary: $36,317

    Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.
    82,462 Computer Technician Jobs
    Administrative Technical Support

    Avg. salary: $44,203

    Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
    121,574 Administrative Technical Support Jobs
    Information Technology Technician

    Avg. salary: $61,287

    An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.
    84,219 Information Technology Technician Jobs
    Information Technology/Support Technician

    Avg. salary: $48,753

    An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.
    105,240 Information Technology/Support Technician Jobs

    Technical Support Technician Salaries By Years Of Experience

    The salary for a technical support technician can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Which Companies Pay Technical Support Technicians The Most?

    If you want to get paid the most as a technical support technician, being employed by a company such as Ropes & Gray or Egnyte would be a smart choice, as they are the highest paying companies in this field. Additionally, companies like Wells Fargo and Intel also report highly competitive salaries for technical support technicians.
    Company

    Recently Added Technical Support Technician Salaries

    Location
    CompanyascdescJobascdescLocationascdescDate AddedascdescSalaryascdesc
    Technical Support II
    Technical Support II
    Skaneateles, NY
    Skaneateles, NY
    06/29/2021
    06/29/2021
    $40,000
    $40,000
    06/29/2021
    Support Technician
    Support Technician
    Austin, TX
    Austin, TX
    06/29/2021
    06/29/2021
    $37,566
    $37,566
    06/29/2021
    Hamilton County
    Hamilton County
    Child Support Technician-IP Tech)
    Child Support Technician-IP Tech)
    Child Support Technician-IP Tech)
    Cincinnati, OH
    Cincinnati, OH
    06/28/2021
    06/28/2021
    $34,916
    $34,916
    06/28/2021
    Probation Support Technician
    Probation Support Technician
    Lakewood, CO
    Lakewood, CO
    06/26/2021
    06/26/2021
    $47,154
    $47,154
    06/26/2021
    XXX
    XXX
    Technical Support
    Technical Support
    Technical Support
    Lake Mary, FL
    Lake Mary, FL
    06/26/2021
    06/26/2021
    $31,305
    $31,305
    06/26/2021
    Technical Support
    Technical Support
    Lake Mary, FL
    Lake Mary, FL
    06/26/2021
    06/26/2021
    $31,305
    $31,305
    06/26/2021
    Randstad
    Randstad
    Mac Support Technician
    Mac Support Technician
    Mac Support Technician
    Chicago, IL
    Chicago, IL
    06/25/2021
    06/25/2021
    $29,218
    $29,218
    06/25/2021
    XXX
    XXX
    Apple Support Technician
    Apple Support Technician
    Apple Support Technician
    Fountain Valley, CA
    Fountain Valley, CA
    06/25/2021
    06/25/2021
    $52,175
    $52,175
    06/25/2021
    The Reserves Network
    The Reserves Network
    Technical Product Support
    Technical Product Support
    Technical Product Support
    Valleyview, OH
    Valleyview, OH
    06/25/2021
    06/25/2021
    $33,392
    $33,392
    06/25/2021
    Comcast
    Comcast
    Virtual-Technical Support, Commercial Customer Tech. Support
    Virtual-Technical Support, Commercial Customer Tech. Support
    Virtual-Technical Support, Commercial Customer Tech. Support
    Miami, FL
    Miami, FL
    06/25/2021
    06/25/2021
    $32,035
    $32,035
    06/25/2021

    Average Technical Support Technician Salary by Demographic

    Technical Support Technician Gender Pay Gap

    male-income
    Male Income
    $36,674
    female-income
    Female Income
    $34,461
    Median Technical Support Technician Income by Race
    Asian technical support technicians have the highest average salary compared to other ethnicities. Black or african american technical support technicians have the lowest average salary at $33,766.
    $42,000
    $40,000
    $38,000
    $36,000
    $34,000
    $32,000
    White
    Black or African American
    Asian
    Unknown
    Hispanic or Latino
    Ethnicityascdesc
    Salaryascdesc
    White$35,158
    Black or African American$33,766
    Asian$39,955
    Unknown$33,816
    Hispanic or Latino$35,143
    Average Technical Support Technician Salary by Education Level
    Technical support technicians with a Masters degree earn more than those without, at $49,772 annually. With a Bachelors degree, technical support technicians earn a median annual income of $42,317 compared to $36,674 for technical support technicians with an Associate degree.
    $51,000
    $48,000
    $45,000
    $42,000
    $39,000
    $36,000
    $33,000
    High School Diploma or Less
    Some College/ Associate Degree
    Bachelor's Degree
    Master's Degree
    Educationascdesc
    Salaryascdesc
    High School Diploma or Less$35,571
    Some College/ Associate Degree$36,674
    Bachelor's Degree$42,317
    Master's Degree$49,772