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Technical support technician salary

Average technical support technician salary

$40,210

$19.33 hourly rate

Entry-level technical support technician salary
$24,000 yearly salary
Updated January 8, 2025

Understanding the Technical Support Technician Salary

A Technical Support Technician plays a vital role in ensuring that technology systems run smoothly for users. As of October 2025, the average annual salary for this position is $40,210, translating to approximately $19 per hour. This figure reflects the baseline for many employers, but actual salaries can vary significantly based on factors such as geographic location, years of experience, and the specific industry of employment.

Highest Paying States

States like California, New York, and Texas often offer higher salaries for Technical Support Technicians due to their cost of living and demand for tech support services. For instance, technicians in California may earn up to $50,000 annually, while those in Texas might see salaries around $45,000.

Various Career Opportunities

Moreover, opportunities in specialized industries such as software development and healthcare technology can lead to even higher pay. Technicians in these fields often enjoy salaries that exceed the average. To enhance your prospects, consider building skills in emerging technologies and customer service.

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Where can a Technical Support Technician earn more?

Compare salary by location
Vs
89k
69k
49k
29k
9k
Columbus, OH$65,205
Atlanta, GA$38,798
Compare salary by company
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143k
123k
103k
83k
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Ropes & Gray$126,393
Cyient$73,126

Technical support technician salary estimates from across the web

Based on the latest salary information compiled by Zippia, Glassdoor, Ziprecruiter and Comparably, the average salary for a technical support technician typically falls between $40,210 and $54,954.
zippia
$40,210yearly
glassdoor[1]
$54,954yearly
comparably[2]
$48,244yearly
ZipRecruiter[3]
$46,500yearly

Average technical support technician salary by state

The average technical support technician salary in Pennsylvania, New York, and New Jersey are the highest in the U.S. The lowest average technical support technician salary states are Utah, Idaho, and Alaska.

  • State view
  • County view
Average salary:

Highest paying states for technical support technicians

RankStateAvg. salaryHourly rate
1New York$64,302$30.91
2Pennsylvania$64,389$30.96
3Delaware$55,681$26.77
4Michigan$48,869$23.49
5Connecticut$55,715$26.79
6District of Columbia$54,652$26.27
7Virginia$55,783$26.82
8New Jersey$58,290$28.02
9Indiana$46,762$22.48
10North Carolina$44,805$21.54
11Ohio$47,412$22.79
12California$51,719$24.86
13South Carolina$41,911$20.15
14Missouri$41,390$19.90
15Wisconsin$45,219$21.74
16Maryland$52,027$25.01
17Massachusetts$51,362$24.69
18West Virginia$43,974$21.14
19New Hampshire$48,113$23.13
20Arizona$45,655$21.95
21Kansas$42,791$20.57
22Illinois$42,118$20.25
23Texas$41,320$19.87
24Rhode Island$45,055$21.66
25Minnesota$40,616$19.53
26New Mexico$38,703$18.61
27Nevada$38,575$18.55
28Oklahoma$38,508$18.51
29Colorado$39,621$19.05
30Alabama$38,347$18.44
31Louisiana$38,343$18.43
32Kentucky$40,426$19.44
33Florida$39,616$19.05
34Tennessee$39,013$18.76
35Alaska$33,010$15.87
36Arkansas$36,344$17.47
37Georgia$38,875$18.69
38Maine$35,958$17.29
39Nebraska$37,658$18.10
40Mississippi$35,388$17.01
41Iowa$37,236$17.90
42Hawaii$39,024$18.76
43Washington$36,959$17.77
44Wyoming$36,884$17.73
45South Dakota$32,738$15.74
46Vermont$36,542$17.57
47North Dakota$31,969$15.37
48Utah$35,221$16.93
49Oregon$37,500$18.03
50Montana$32,061$15.41
51Idaho$33,643$16.17
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Highest paying cities for technical support technicians

The highest-paying cities for technical support technicians are Philadelphia, PA, New York, NY, and Norfolk, VA.

RankCityAvg. salaryHourly rate
1Philadelphia, PA$65,205$31.35
2New York, NY$65,020$31.26
3Norfolk, VA$55,678$26.77
4Washington, DC$54,718$26.31
5San Francisco, CA$53,277$25.61
6Boston, MA$50,931$24.49
7Pontiac, MI$49,132$23.62
8Columbus, OH$47,294$22.74
9Raleigh, NC$46,462$22.34
10Columbus, IN$46,433$22.32
11Phoenix, AZ$45,549$21.90
12Lenexa, KS$43,073$20.71
13Chicago, IL$42,428$20.40
14Saint Louis, MO$42,224$20.30
15Columbia, SC$42,107$20.24
16San Antonio, TX$41,820$20.11
17Minneapolis, MN$40,725$19.58
18Miami, FL$40,037$19.25
19Colorado Springs, CO$39,966$19.21
20Atlanta, GA$38,798$18.65

Technical Support Technicians are the most in-demand in these five cities:

  1. Philadelphia, PA
  2. New York, NY
  3. Norfolk, VA
  4. Washington, DC
  5. San Francisco, CA

Technical support technician salary details

A technical support technician's salary ranges from $24,000 a year at the 10th percentile to $64,000 at the 90th percentile.

Average technical support technician salary graph
Average technical support technician salary graph, trends, and summary

What is a technical support technician's salary?

PercentileAnnual salaryMonthly salaryHourly rate
90th Percentile$64,000$5,333$31
75th Percentile$51,000$4,250$25
Average$40,210$3,351$19
25th Percentile$31,000$2,583$15
10th Percentile$24,000$2,000$12

Highest paying technical support technician jobs

The highest paying types of technical support technicians are technical specialist, technical support engineer, and software support technician.

Job titleAnnual salaryMonthly salaryHourly rateJob openings
Systems Support$64,031$5,336$30.78156,028
System Technician$43,410$3,617$20.87137,121
Computer Technician$39,767$3,314$19.1295,688
Administrative Technical Support$46,753$3,896$22.48186,858
Information Technology Technician$49,031$4,086$23.57118,881
Information Technology/Support Technician$45,591$3,799$21.92161,748

Top companies hiring technical support technicians now:

  1. IBM jobs (330)
  2. Dell jobs (413)
  3. Apple jobs (681)
  4. Xerox jobs (807)
  5. CSL Plasma jobs (741)

Which companies pay technical support technicians the most?

Technical support technician salaries at Ropes & Gray and Meta are the highest-paying according to our most recent salary estimates. In addition, the average technical support technician salary at companies like Nabors Industries and Microsoft are highly competitive.

RankCompanyAverage salaryHourly rate
1Ropes & Gray$126,393$60.77
2Meta$104,080$50.04
3Nabors Industries$102,114$49.09
4Microsoft$99,110$47.65
5Egnyte$94,580$45.47
6Capgemini$92,607$44.52
7Agilysys$88,798$42.69
8IBM$84,306$40.53
9Xilinx$83,590$40.19
10Cummins$83,097$39.95
11Cognizant$82,263$39.55
12Command Alkon$81,956$39.40
13Sandia National Labs$78,395$37.69
14Dell$78,359$37.67
15Jacobs Engineering Group$78,176$37.58
16Patterson-UTI Energy$76,765$36.91
17Pamten Inc$76,377$36.72
18Softpath System$75,169$36.14
19Mattson Technology$73,955$35.56
20Cyient$73,126$35.16

Wage gap by gender, race and education

$43,000$42,400$41,800$41,200$40,600$40,000
MaleFemale

Technical Support Technician salary by industry

The average technical support technician salary varies across industries:

  • The average technical support technician salary in the finance industry is $52,365, the highest of any industry.
  • The average technical support technician salary in the finance industry is $48,938.
  • Technical support technicians in the professional industry earn an average salary of $30,676, the lowest of any industry.

Highest paying industries for technical support technicians

RankIndustryAverage salaryHourly rate
1Finance$52,365$25.18
2Technology$48,938$23.53
3Manufacturing$44,081$21.19
4Telecommunication$38,045$18.29
5Professional$30,676$14.75

High paying technical support technician jobs

Technical support technician salary trends

The average technical support technician salary has risen by $6,145 over the last ten years. In 2014, the average technical support technician earned $34,065 annually, but today, they earn $40,210 a year. That works out to a 9% change in pay for technical support technicians over the last decade.

Compare technical support technician salaries for cities or states with the national average over time.

Average technical support technician salary over time

Compare technical support technician salaries for individual cities or states with the national average.

Technical support technician salary by year

YearAvg. salaryHourly rate% Change
2025$40,200$19.33+3.3%
2024$38,900$18.69+2.3%
2023$38,000$18.27+1.5%
2022$37,400$18.00+1.6%
2021$36,800$17.70+1.6%

Recently added technical support technician salaries

CompanyJobLocationDate addedSalary
Alarm.com IncorporatedSupport & RMA TechnicianLiberty Lake, WA06/30/2025$39,653
ParsonsCore Therapeutics Technical SupportFrederick, MD06/30/2025$28,801
Contact Government ServicesLitigation Support TechnicianWyoming06/30/2025$52,416
Calltower Inc.Microsoft Support TechnicianRochester, NY06/30/2025$46,000
NbcuniversalPost Support Technician-OvernightCentennial, CO06/29/2025$50,088
NbcuniversalPost Support Technician-OvernightStamford, CT06/29/2025$50,088
Nexus Technologies LLCSupport TechnicianJackson, WY06/29/2025$60,523
Tulsa Technology CenterTechnical Support-Early Care and EducationTulsa, OK06/29/2025$35,479
ZP GroupM365/Intune Support TechnicianBethlehem, PA06/29/2025$45,914
ZP GroupManufacturing Technician-Manufacturing Support TechBaltimore, MD06/29/2025$37,000

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