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A Technical Support Technician plays a vital role in ensuring that technology systems run smoothly for users. As of October 2025, the average annual salary for this position is $40,210, translating to approximately $19 per hour. This figure reflects the baseline for many employers, but actual salaries can vary significantly based on factors such as geographic location, years of experience, and the specific industry of employment.
States like California, New York, and Texas often offer higher salaries for Technical Support Technicians due to their cost of living and demand for tech support services. For instance, technicians in California may earn up to $50,000 annually, while those in Texas might see salaries around $45,000.
Moreover, opportunities in specialized industries such as software development and healthcare technology can lead to even higher pay. Technicians in these fields often enjoy salaries that exceed the average. To enhance your prospects, consider building skills in emerging technologies and customer service.
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The average technical support technician salary in Pennsylvania, New York, and New Jersey are the highest in the U.S. The lowest average technical support technician salary states are Utah, Idaho, and Alaska.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $64,302 | $30.91 |
| 2 | Pennsylvania | $64,389 | $30.96 |
| 3 | Delaware | $55,681 | $26.77 |
| 4 | Michigan | $48,869 | $23.49 |
| 5 | Connecticut | $55,715 | $26.79 |
| 6 | District of Columbia | $54,652 | $26.27 |
| 7 | Virginia | $55,783 | $26.82 |
| 8 | New Jersey | $58,290 | $28.02 |
| 9 | Indiana | $46,762 | $22.48 |
| 10 | North Carolina | $44,805 | $21.54 |
| 11 | Ohio | $47,412 | $22.79 |
| 12 | California | $51,719 | $24.86 |
| 13 | South Carolina | $41,911 | $20.15 |
| 14 | Missouri | $41,390 | $19.90 |
| 15 | Wisconsin | $45,219 | $21.74 |
| 16 | Maryland | $52,027 | $25.01 |
| 17 | Massachusetts | $51,362 | $24.69 |
| 18 | West Virginia | $43,974 | $21.14 |
| 19 | New Hampshire | $48,113 | $23.13 |
| 20 | Arizona | $45,655 | $21.95 |
| 21 | Kansas | $42,791 | $20.57 |
| 22 | Illinois | $42,118 | $20.25 |
| 23 | Texas | $41,320 | $19.87 |
| 24 | Rhode Island | $45,055 | $21.66 |
| 25 | Minnesota | $40,616 | $19.53 |
| 26 | New Mexico | $38,703 | $18.61 |
| 27 | Nevada | $38,575 | $18.55 |
| 28 | Oklahoma | $38,508 | $18.51 |
| 29 | Colorado | $39,621 | $19.05 |
| 30 | Alabama | $38,347 | $18.44 |
| 31 | Louisiana | $38,343 | $18.43 |
| 32 | Kentucky | $40,426 | $19.44 |
| 33 | Florida | $39,616 | $19.05 |
| 34 | Tennessee | $39,013 | $18.76 |
| 35 | Alaska | $33,010 | $15.87 |
| 36 | Arkansas | $36,344 | $17.47 |
| 37 | Georgia | $38,875 | $18.69 |
| 38 | Maine | $35,958 | $17.29 |
| 39 | Nebraska | $37,658 | $18.10 |
| 40 | Mississippi | $35,388 | $17.01 |
| 41 | Iowa | $37,236 | $17.90 |
| 42 | Hawaii | $39,024 | $18.76 |
| 43 | Washington | $36,959 | $17.77 |
| 44 | Wyoming | $36,884 | $17.73 |
| 45 | South Dakota | $32,738 | $15.74 |
| 46 | Vermont | $36,542 | $17.57 |
| 47 | North Dakota | $31,969 | $15.37 |
| 48 | Utah | $35,221 | $16.93 |
| 49 | Oregon | $37,500 | $18.03 |
| 50 | Montana | $32,061 | $15.41 |
| 51 | Idaho | $33,643 | $16.17 |
The highest-paying cities for technical support technicians are Philadelphia, PA, New York, NY, and Norfolk, VA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Philadelphia, PA | $65,205 | $31.35 |
| 2 | New York, NY | $65,020 | $31.26 |
| 3 | Norfolk, VA | $55,678 | $26.77 |
| 4 | Washington, DC | $54,718 | $26.31 |
| 5 | San Francisco, CA | $53,277 | $25.61 |
| 6 | Boston, MA | $50,931 | $24.49 |
| 7 | Pontiac, MI | $49,132 | $23.62 |
| 8 | Columbus, OH | $47,294 | $22.74 |
| 9 | Raleigh, NC | $46,462 | $22.34 |
| 10 | Columbus, IN | $46,433 | $22.32 |
| 11 | Phoenix, AZ | $45,549 | $21.90 |
| 12 | Lenexa, KS | $43,073 | $20.71 |
| 13 | Chicago, IL | $42,428 | $20.40 |
| 14 | Saint Louis, MO | $42,224 | $20.30 |
| 15 | Columbia, SC | $42,107 | $20.24 |
| 16 | San Antonio, TX | $41,820 | $20.11 |
| 17 | Minneapolis, MN | $40,725 | $19.58 |
| 18 | Miami, FL | $40,037 | $19.25 |
| 19 | Colorado Springs, CO | $39,966 | $19.21 |
| 20 | Atlanta, GA | $38,798 | $18.65 |
Technical Support Technicians are the most in-demand in these five cities:
A technical support technician's salary ranges from $24,000 a year at the 10th percentile to $64,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $64,000 | $5,333 | $31 |
| 75th Percentile | $51,000 | $4,250 | $25 |
| Average | $40,210 | $3,351 | $19 |
| 25th Percentile | $31,000 | $2,583 | $15 |
| 10th Percentile | $24,000 | $2,000 | $12 |
The highest paying types of technical support technicians are technical specialist, technical support engineer, and software support technician.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Systems Support | $64,031 | $5,336 | $30.78 | 156,028 |
| System Technician | $43,410 | $3,617 | $20.87 | 137,121 |
| Computer Technician | $39,767 | $3,314 | $19.12 | 95,688 |
| Administrative Technical Support | $46,753 | $3,896 | $22.48 | 186,858 |
| Information Technology Technician | $49,031 | $4,086 | $23.57 | 118,881 |
| Information Technology/Support Technician | $45,591 | $3,799 | $21.92 | 161,748 |
Top companies hiring technical support technicians now:
Technical support technician salaries at Ropes & Gray and Meta are the highest-paying according to our most recent salary estimates. In addition, the average technical support technician salary at companies like Nabors Industries and Microsoft are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Ropes & Gray | $126,393 | $60.77 |
| 2 | Meta | $104,080 | $50.04 |
| 3 | Nabors Industries | $102,114 | $49.09 |
| 4 | Microsoft | $99,110 | $47.65 |
| 5 | Egnyte | $94,580 | $45.47 |
| 6 | Capgemini | $92,607 | $44.52 |
| 7 | Agilysys | $88,798 | $42.69 |
| 8 | IBM | $84,306 | $40.53 |
| 9 | Xilinx | $83,590 | $40.19 |
| 10 | Cummins | $83,097 | $39.95 |
| 11 | Cognizant | $82,263 | $39.55 |
| 12 | Command Alkon | $81,956 | $39.40 |
| 13 | Sandia National Labs | $78,395 | $37.69 |
| 14 | Dell | $78,359 | $37.67 |
| 15 | Jacobs Engineering Group | $78,176 | $37.58 |
| 16 | Patterson-UTI Energy | $76,765 | $36.91 |
| 17 | Pamten Inc | $76,377 | $36.72 |
| 18 | Softpath System | $75,169 | $36.14 |
| 19 | Mattson Technology | $73,955 | $35.56 |
| 20 | Cyient | $73,126 | $35.16 |
The average technical support technician salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $52,365 | $25.18 |
| 2 | Technology | $48,938 | $23.53 |
| 3 | Manufacturing | $44,081 | $21.19 |
| 4 | Telecommunication | $38,045 | $18.29 |
| 5 | Professional | $30,676 | $14.75 |
The average technical support technician salary has risen by $6,145 over the last ten years. In 2014, the average technical support technician earned $34,065 annually, but today, they earn $40,210 a year. That works out to a 9% change in pay for technical support technicians over the last decade.
Compare technical support technician salaries for cities or states with the national average over time.
Compare technical support technician salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $40,200 | $19.33 | +3.3% |
| 2024 | $38,900 | $18.69 | +2.3% |
| 2023 | $38,000 | $18.27 | +1.5% |
| 2022 | $37,400 | $18.00 | +1.6% |
| 2021 | $36,800 | $17.70 | +1.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Alarm.com Incorporated | Support & RMA Technician | Liberty Lake, WA | 06/30/2025 | $39,653 |
| Parsons | Core Therapeutics Technical Support | Frederick, MD | 06/30/2025 | $28,801 |
| Contact Government Services | Litigation Support Technician | Wyoming | 06/30/2025 | $52,416 |
| Calltower Inc. | Microsoft Support Technician | Rochester, NY | 06/30/2025 | $46,000 |
| Nbcuniversal | Post Support Technician-Overnight | Centennial, CO | 06/29/2025 | $50,088 |
| Nbcuniversal | Post Support Technician-Overnight | Stamford, CT | 06/29/2025 | $50,088 |
| Nexus Technologies LLC | Support Technician | Jackson, WY | 06/29/2025 | $60,523 |
| Tulsa Technology Center | Technical Support-Early Care and Education | Tulsa, OK | 06/29/2025 | $35,479 |
| ZP Group | M365/Intune Support Technician | Bethlehem, PA | 06/29/2025 | $45,914 |
| ZP Group | Manufacturing Technician-Manufacturing Support Tech | Baltimore, MD | 06/29/2025 | $37,000 |
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