Technical support technician jobs in Jonesboro, AR - 38 jobs
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Network Technician
Brightspeed
Technical support technician job in Piggott, AR
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for an experienced Network Technician to join our team! As a Brightspeed Network Technician you will be responsible for all aspects of working in the physical Central Office as well as in the field. As a Network Technician you will be required to work overtime and weekends as outages occur.
As Network Technician your responsibilities will include:
Supporting and maintaining all switching equipment in Central Offices as well as in the field
Keeping all backup generators in optimum condition
Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system
Monitoring and supporting all switch alarm activity
Installing, supporting, and maintaining fiber and copper networks
Supporting and maintaining transport networks and central office power
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
Familiarity with both inside and outside plant cabling practices
3 to 5 years experience as a switch technician
Self-motivated and able to drive issues to resolution
Ability to promote and sell Brightspeed services
Knowledge of safety rules and regulations
Ability to work well with both customers and fellow peers
Ability to work outside in all weather conditions
Ability to work all shifts as assigned including nights, weekends, and holidays depending on business needs
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a)requiredto join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free tochoosewhetherto join the union, but if you do join the union you would beobligatedto pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Videos To Watch***************************
$50k-70k yearly est. 2d ago
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IT Support Specialist- Jonesboro, AR
Arisa Health
Technical support technician job in Jonesboro, AR
Arisa Health is seeking a IT Support specialist to join our team in Jonesboro, AR. This is a great opportunity for candidates who are tech-savvy, curious, and ready to grow their skills in a supportive environment. Prior IT experience is helpful, but not required.
Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.
This position is classified as full- time, non- exempt (hourly) and reports to the Sr. Director of Programs and Reporting.
Work hours: Monday - Friday; 8:00 a.m. to 5:00 p.m.
What you will do as a IT Support Specialist at Arisa Health:
Support the IT Help Desk including NetSmart connection support
Assist with user account management and NIAM access setup
Troubleshoot issues related to NetSmart and MyAvatar
Complete billing corrections for non-billable services
What we look for in a IT Support candidate:
Effective written and verbal communication skills
Familiarity with Microsoft applications such as Word and Excel
General knowledge of internet navigation, basic technicalsupport
The ability to work independently and as part of a team
What we offer our team members:
A mission driven company dedicated to transforming communities one life at a time.
A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
Ongoing training throughout your employment
Paid Time Off and Holidays throughout the year to recharge.
Company sponsored Whole Health programs designed to recharge our teams.
Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community's one life at a time.
$32k-52k yearly est. 20d ago
IT Help Desk Support I
Kagome USA 4.3
Technical support technician job in Osceola, AR
JOB TITLE: IT Help Desk Support I To support, assist and coordinate activities in computer operations by performing the following duties and responsibilities. Support the review, understanding and compliance of all programs, policies and procedures contained in the Master Food Safety and Quality Management System.
DUTIES AND RESPONSIBILITIES
% OF
ITEM TIME JOB FUNCTIONS
* 25% Provide basic help desk support by troubleshooting issues with end user desktop/laptop, printer, copiers, and software. When needed, open tickets with software/hardware support companies to assist with specific user issues. Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers. This includes providing remote assistance whenever needed to remote users, as well as other facilities when needed.
2. 20% Setup and configure all new workstations for users, making sure to move all required data from the old workstation to the new one. Once completed, verify that all required applications are in working order for the end user.
3. 20% Administer, desktop computers, printers, copiers, security updates and patches. Adjust hours of work, priorities, and assignments to ensure efficient operation, based on work load. Meets with users to determine quality of service and identify needs.
4. 20% Open tickets and document all troubleshooting procedures taken and resolution of the issue. Provide end users with timely written and oral updates regarding their support issue. Take action to prevent the issue from occurring.
5. 10% Assist with evaluating new software and hardware to determine usefulness and compatibility with existing software and hardware. As well as assisting with evaluating proposed data processing projects to assess adequacy of existing hardware, and recommends purchase of equipment.
6. 5% Perform other duties as needed or assigned by supervisor.
_______________________________________
TOTAL 100%
POSITION DIMENSIONS AND QUALIFICATIONS
Internal Contacts:
Corporate Management, Management Team in all departments, employees and network users
External Contacts:
Vendors, customers and contractors.
Education Level and Focus:
High school or equivalent. Technical or Vocational School Certification in Computer Science or related highly desired; A combination of years of experience and education will be acceptable.
Years and Type of Related Experience Required:
Basic troubleshooting of computers/networks.
Manufacturing experience preferred.
Excellent communication skills.
SKILLS AND ABILITIES
Interpersonal and Communication:
Must have excellent oral and written communication skills. Possess the ability to convey technical applications to non-technical personnel. Exercise good judgment in problem solving situations. Must be personable and self-motivated and conduct themselves in professional manners.
Technical and Analytical:
Must have excellent organizational skills. Requires great attention to detail. Reliable and punctual with reports and presentations. Possess good safety habits.
Physical Demands:
Physical and mental demands, including standing for long periods of time, mix of office and plant work. Must be able to work extended hours on occasion and be willing to travel up to 10% of the time. May need to install or repair cables with the use of proper safety gear in high locations using a scissor lift. This is a Safety Sensitive position.
Work Environment:
Food plant, cold, hot and humid conditions, wet floors, high noise levels, forklift and pedestrian traffic.
This is a Safety Sensitive Position.
Special Equipment Used:
Computers, hardware and software
$38k-56k yearly est. 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical support technician job in Jonesboro, AR
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$49k-66k yearly est. 19d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Jonesboro, AR
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$28k-37k yearly est. 12d ago
IT Area Support Specialist
Methodist Family Health 3.9
Technical support technician job in Jonesboro, AR
Responsibilities
Assist staff to resolve computing issues as needed, on location and in person.
Monitor help desk for tickets needing attention, returning email, and speaking on the phone.
Create and/or address work tickets submitted directly by staff or via automation
Installation and configuration of new and refurbished company desktop and mobile equipment
Maintains the operation on-site technology at multiple locations to include but not limited to telephones, surveillance cameras, printing and scanning equipment.
Will be briefly introducing and demonstrating IT systems and technology processes to new hire employees at bi-weekly orientation.
Source and contact when needed, local tech repair businesses to visit remote users on behalf of MFH
Performs other related tasks as assigned by the Director of Technology Services or other applicable personnel in charge.
Qualifications
Prior experience in a Service Desk, Help Desk, or direct customer service/technicalsupport role in an unscripted call-center environment, or experience with IT/IS in a clinical environment helpful.
Good working knowledge of desktop hardware and software, Microsoft Office applications, cloud-based internet applications such as Office 365, Microsoft Windows operating systems and remote support tools.
Must have basic computer networking skills including some experience with switches, routers and network cabling, wired and wireless.
Experience with computer peripherals such as scanners, signature pads and network copier/printers.
Strong customer service and verbal communication skills, and the ability to speak in front of a group.
Willingness to work 40 hours per week, within the hours of 12am and 1159pm US CST TIME.
Must be aware of and agree to work off-hours including the possibility of holidays.
Must be able to work unsupervised, have a courteous and helpful attitude and a willingness to learn.
Must have reliable transportation to facilitate job duties at other MFH locations in the area.
Requires the strength and stamina to perform duties.
Must be physically capable of receiving and following verbal and written directions.
Must be physically capable of sitting and/or standing for several hours at a time.
Must have good auditory, visual, and olfactory ability. Ability to use hands and fingers to handle or feel objects, tools, or controls.
Must be able to maintain effective audio, visual discrimination and perception needed for making observations, communicating with others, reading and writing, and operating office equipment and other treatment equipment.
Must be able to use a telephone to communicate verbally and a computer to communicate through written means, to review information and enter/retrieve data, to see and read characters on a computer screen, chart, or other treatment items.
Must be willing and able to work with all employees of Methodist Family Health.
Flu shot is mandatory and required for all positions (subject only to qualified exemptions).
Eligibility and continued eligibility for this position requires the hired candidate have and maintain personal primary residence within reasonable driving distance (less than 45 minutes) of assigned location while employed with MFH
s are not intended, nor should be construed, to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.
PHI Access Level One - Full Access: Ongoing regular access to PHI of all forms while the employee is on duty and performing within the scope of his or her job as defined by the employee's job description, and Policy and Procedure. Such access must be for cause, consistent with job responsibilities and related to patients, claims, audits, reviews and other legitimate business purposes. (e.g. Physicians, nurses and other clinicians)
$30k-55k yearly est. 6d ago
IT Support Technician
Instructure 4.3
Technical support technician job in Manila, AR
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.
And that's where you come in:
We are seeking a highly motivated and customer-focused IT Helpdesk Technician to provide exceptional technicalsupport to our employees. The ideal candidate will be a proactive problem-solver with a strong understanding of IT fundamentals and a passion for delivering excellent service. You will be the first point of contact for IT-related issues, ensuring timely and effective resolutions to keep our employees productive.
What you'll do:
* Provide First-Level TechnicalSupport: Respond to and resolve IT support requests via phone, email, ticketing system, and in person.
* Troubleshoot Hardware and Software Issues: Diagnose and resolve issues related to desktops, laptops, printers, peripherals, operating systems (Windows, mac OS), and common software applications.
* User Account Management: Create, modify, and disable user accounts in Active Directory and other relevant systems.
* Network Support: Assist with basic network troubleshooting, including connectivity issues and VPN support.
* Software Installation and Configuration: Install, configure, and update software applications as needed.
* Hardware Maintenance: Perform basic hardware maintenance and repairs, and coordinate with vendors for more complex issues.
* Documentation: Maintain accurate records of support requests, resolutions, and IT inventory. Create and update knowledge base articles and user guides.
* Escalation: Escalate complex issues to higher-level support teams as necessary.
* Customer Service: Provide excellent customer service and maintain a professional and positive attitude.
* Remote Support: Provide remote support to users in various locations.
* Adhere to IT Policies: Follow company IT policies and procedures to ensure security and compliance.
* Onboarding/Offboarding: Assist with the IT aspects of employee onboarding and offboarding.
What you will need to know/have:
* Minimum of 1-3 years of experience in an IT helpdesk or technicalsupport role.
* Strong understanding of Windows and mac OS operating systems.
* Proficiency in troubleshooting hardware and software issues.
* Experience with Active Directory and user account management.
* Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
* Experience with ticketing systems (e.g., Jira Service Management, ServiceNow).
* Excellent communication and interpersonal skills.
* Strong problem-solving and analytical skills.
* Ability to work independently and as part of a team.
* Customer-focused with a strong commitment to providing excellent service.
* Ability to prioritize and manage multiple tasks effectively.
* Fluent in English, both written and verbal.
* Willingness to learn and adapt to new technologies.
It would be a bonus if you also had:
* IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional).
* Experience with cloud-based applications (e.g., Google Workspace, Microsoft 365).
* Experience with video conferencing systems (e.g., Google Meet, Zoom, Microsoft Teams).
* Experience with MDM solutions (e.g., Jamf, Intune)
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
$45k-60k yearly est. 4d ago
Entry Level Computer Support Tech
Cavenaugh Auto Group
Technical support technician job in Walnut Ridge, AR
Computer SupportTechnician The Computer SupportTechnician works under the supervision of the Network and Support Administrator and is responsible for assisting the Network and Support Administrator and IT Manager in supporting the IT infrastructure.
Responsibilities
Serve as technicalsupport for all end users.
Provide support for hardware, software, web based applications, and communications
to end users.
Maintain and install hardware and software (including but not limited to PCs, laptops,
printers and other peripherals, phones, and wiring.)
Assist in monitoring and maintaining the security of the network (including but not
limited to stored data and end user devices.)
Assist in maintaining and updating systems on the network (including but not limited to
firewalls, wireless, email, endpoint protection, and servers) keeping downtime to a
minimum.
Develop and maintain current expertise in software, operating systems, network
equipment, etc.
Some travel may be required.
Knowledge, Abilities and Skills
Knowledge of server and network infrastructure
Understanding of local and wide area networks
Knowledge of general PC maintenance with the ability to evaluate, diagnose and correct
software/hardware problems
Knowledge of common networking concepts:
TCP/IP, DNS, DHCP, VPN, wireless networks, etc.
Efficient with Windows Operating Systems and Microsoft Office
Experience with telephone systems
Education / Experience
One to Three years in computer applications or related area; Bachelor's degree in
Computer Science or related field is recommended.
$34k-41k yearly est. 60d+ ago
Technical Support Rep
Ritter Communications 3.5
Technical support technician job in Jonesboro, AR
Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, cloud and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 155 communities and more than 57,000 customers in Arkansas, Texas, Missouri and Tennessee. Headquartered in Jonesboro, Arkansas, Ritter Communications invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer-focused experience.
We are currently looking for a residential TechnicalSupport Representative (TSR) to join our team!
Ideal Candidates:
Are inquisitive and have an aptitude for effective problem-solving
Enjoy solving problems and helping to build rapport with customers
Demonstrate advocacy for internal and external customers
Enjoy working in a team-oriented, professional office environment with awesome like-minded people
Some of our very best TSRs are seeking to gain experience in the Information Technology and Networking industry and, in time, have moved into other positions within our company!
What You'll Do
Our TSRs serve as the primary point of contact for residential internet, TV, and telephone customers with service-related issues.
TSRs main responsibilities include:
Ensuring every customer receives outstanding service by providing a friendly environment, a willingness to listen to customer needs, and adapting their communication style to the needs of the customer
Thinking logically and following standardized procedures to solve technical issues
Proficiently documenting troubleshooting steps during conversations with customers
Logging all calls handled
Checking and responding to support emails and chats
Maintaining confidentiality and security of all customer information
Making outbound calls for the purpose of follow-up and support
Maintaining schedule flexibility, including weekends and holidays
What You'll Bring to The Table
Enthusiasm for an entry-level position in a fast-growing company with many opportunities for personal growth and advancement opportunities
Excellent customer service mindset and skills, with prior experience working with customers
The ability to learn quickly and apply coaching feedback
Basic knowledge and personal use of internet technologies with mobile devices and desktop computers/notebooks
Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner
Associates degree in Computer Technology or a related field is preferred but not required
What You'll Love About Working With Us
Meaningful Benefits
As a member of the Ritter Communications team, you will have access to competitive compensation and an outstanding benefits package, which includes health, dental, vision, cancer, accident and life insurance, as well as short-term and long-term disability coverage. On top of our already strong 401(k) match program, you will receive
additional
company funded 401(k) contributions to help you reach retirement goals even faster.
Time Off
We invest in the wellness of team members through paid time off, company-funded health savings accounts, and free gym memberships.
Performance-based compensation
TechnicalSupport Representatives are eligible to receive monthly incentives based on performance, above our normal hourly salary.
We also offer promotion opportunities to TSR 2 and TSR 3 levels for even more earning potential.
Upon achievement of optional CompTIA ITF+, A+, and Network+ certifications, employees are eligible for additional hourly compensation.
Room to Grow
We understand that career development is important to you. It is important to us, too. In the ever-evolving world of technology, continuous learning is vital. From tuition reimbursement to certifications to paid training opportunities, we provide our team with the tools and resources they need to keep skillsets sharp and career paths thriving.
Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We strive to maintain a drug-free workplace.
We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!
$28k-34k yearly est. 10d ago
Field Technician Starlink/Dish Network
Southern Star 4.7
Technical support technician job in Newport, AR
Training/Base pay rate of $17.00 per hour. The Base rate increases by .50 upon completion of training.
We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills.
If your post-training base rate, plus bonuses and commission don't bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher!
Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule.
Bonus Opportunity: Earn a Trained and Active Bonus of $750.00 , paid in two installments: $375.00 at 60 days of employment and $375.00 at 6 months.
About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Successfully upsell products and services to customers while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
$60k-85k yearly Auto-Apply 21d ago
French Bilingual IT Support Associate
Compass Experience Labs
Technical support technician job in Manila, AR
MEET
COMPASS
We
are
a
full
service
BPO
that
partners
with
brands
to
power
growth
through
exceptional
customer
experience
Our
founders
were
trailblazers
in
the
eComm
industry
When
they
couldnt
find
a
customer
service
partner
that
was
as
innovative
as
they
were
they
built
it
Many
companies
view
their
customer care as a cost center but we believe it can be so much more If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business Role Expectations Act as the primary point of contact for US based employees of a Quick Service Mexican Grill providing technicalsupport for store devices POS systems hardware printers scanners network troubleshooting and all company systems Perform remote troubleshooting through diagnostic techniques and pertinent questions Documents incidents and resolutions and provides updates to the knowledge base where applicable Provide excellent customer service to internal team members inbound voice calls & backoffice offline work while troubleshooting & resolving issues within scope & procedures Qualifications 1 2 years of at least Tech Level 2 experience within BPO setting IT service desk experience is a plus Strong technical proficiency in hardware and networking Good understanding of security best practices in a regulated business Experience with network troubleshooting tools such as Prisma Fusion New Era PuTTY Switch IP Calculator CMC etc is highly preferred Experience in POS troubleshooting is an edge ALOHA experience is a plus Ability to speak read and write in both French and English Must have at least 1 year work experience as French Bilingual in BPO or customer service industry Language proficiency is B2 For non native speakers a valid language certification is required For foreign nationals Permanent Residence Identification PR ID is required Exceptional English communication skills written and spoken Technology Requirements A licensed Windows computer with a serial number is the only computer we will accept for this position We do not allow customized or jailbroken homemade devices Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam All agents must have a working camera to be used during training sessions and 11 conversation Agents must have a working headset with a microphone speakers are not permitted for us while on calls Agents must be willing to have Crowdstrike be installed in their personal computerlaptop All agents will be required to install third party software in order to run the screen capture module Screen Capture Module l Microsoft Windows Installer 20 or later l Microsoft Visual C 2019 Redistributable 32 bit l Microsoft NET Framework 462or 47x All agents will be required to download DUO Mobile on their mobile phones for multi factor authentication Download and upload speed must be at least 25 MBPS with latency RTT of
$34k-58k yearly est. 30d ago
People Technology Specialist
Aurecon
Technical support technician job in Manila, AR
Just imagine your future with us… At Aurecon we see the future through a very different lens. Do you? Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future? Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.
Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.
The People Technology Specialist contributes to the successful execution of assigned tasks in HR system projects and continuous improvement activities. They support documentation, testing, and day-to-day technical enablement.
What will you do?
We know the work we do is vital in assisting Aurecon's business globally. Here are the key things you will do to 'bring ideas to life'.
Strategy & Leadership:
* Execute assigned tasks that align with team and project goals.
Continuous Improvement:
* Stay informed about emerging trends and best practices in People technology and continuous improvement methodologies.
* Project Management: Support system testing, documentation, and release rollouts.
Stakeholder Collaboration:
* Respond to stakeholder queries and assist with training and support.
UAT & Testing:
* Execute test scripts, document defects, and assist in solution validation.
Automation & AI:
* Execute and support automation efforts
Knowledge Management:
* Supports documentation Risk & Compliance Supports compliance checks.
Technology Enablement:
* Administer and enhance existing Workday configurations, ensuring they align with current business processes and HR requirements
Firstly, strong sense of responsibility, flexibility, and adaptability to varying request. Demonstrate excellent time management and organizational skills. And as part of a new team, you will have the opportunity to shape this role and have input into how we evolve it over time to WOW our employees and make an even bigger impact on the world.
You will also need the following capabilities:
Qualifications (Required)
* 2+ years of experience supporting HR systems, ideally with hands on exposure to Workday.
* Experience supporting or coordinating system testing, UAT, and release activities.
* Exposure to HR processes and policies, preferably in a corporate or enterprise environment.
* Prior involvement in automation or digital process improvement initiatives is beneficial.
* Experience working with cross-functional teams, including HR, IT, and vendors.
* Strong attention to detail and collaboration skills.
Essential Skills and Experience
* Proficient understanding of HR processes.
* Good Workday functional knowledge.
* Hands-on experience with HR systems and data management.
* Experience in UAT execution.
* Familiarity with data privacy.
* Ability to follow structured workflows and SOPs.
* Strong attention to detail and accuracy.
* Workday certification or equivalent training (desirable)
* Experience in handling data update in Workday.
* Documentation skills process for user guides (desirable)
At Aurecon, we know every career adventure is unique. That's why our benefits are designed to support you and your family - at every stage.
* Flexibility - 1x every fortnight reporting in the office
* Wellbeing - we priorities your health
* Recognition - your impact matters
* Family - support for modern families and carers
* Community - give back through volunteering days
* Career development - learn, lead and shape your career
Our Aurecon Attributes describe the types of people we bring together for clients. We don't expect you to have all eight of the attributes, but one that is unique to you.
Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?
About us
We've re-imagined engineering.
Aurecon is an engineering and infrastructure advisory company, but not as you know it!
For a start, our clients' ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world's most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.
We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can't. Think engineering. Think again.
Want to know more?
You can learn more about what it's like to work at Aurecon by visiting the careers section of our website.
If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!
$58k-93k yearly est. Auto-Apply 60d+ ago
Outside Serv Tech-OTR
Boom Country Tire
Technical support technician job in Osceola, AR
Full-time Description
Boom Country Tire is currently seeking an Outside Service Technician to perform general service and repairs for off road and earthmover tires and contribute to the profitable growth of the company. Boom Country Tire offers a competitive salary and benefit packages.
As an Outside Service Technician, you will play a key role in the service operations of Boom Country Tire , and be expected to perform all functions of the role in a professional and appropriate manner.
Job Responsibilities
• Service customers onsite as part of an ongoing service contract
• Operate and maintain tire manipulators, boom trucks and service trucks efficiently and safely
• Obtain all required licenses and certificates to perform work on customer sites
• Maintain knowledge of OSHA and MSHA regulations and standards
• Dismount, balance and mount off road and earthmover tires at any location using a service vehicle
• Use hydraulic jacks, impact wrenches and other heavy hand tools to perform service
• Inspect tires and identify any repairable issues and perform the repairs needed
• Accurately complete work orders, invoices, etc. to document all work performed
• Complete a daily vehicle inspection report
• May require work to be performed in an underground stone mine
• Additional duties assigned by supervisor
Requirements • High School Diploma or GED equivalent• Valid driver's license and proof of acceptable driving record• Class B CDL driver's license or intent to obtain permit/license within 60 days • Valid medical card• Pass a TIA 200/300 level industry training program• Ability to operate machinery with moving parts• Knowledge on how to properly load, unload and secure cargo• Exceptional communication skills when working with customers and co workers• Ability to apply basic math, reading and writing skills• Ability to lift/maneuver 75 lbs on a regular basis and 100 lbs on an occasional basis• Ability to pass the vision and physical components of the State driving exam• Ability to sit and stand throughout the work day• Must be able to squat, bend, twist, push, pull and reach on a regular basis• Pre-employment drug test and random drug tests required per DOT regulation Boom Country Tire
is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
$35k-59k yearly est. 60d+ ago
Technologist-Echo Student
Baptist Anderson and Meridian
Technical support technician job in Jonesboro, AR
Job Code 22286
FLSA Status
Job Family RADIOLOGY
Job Summary
Performs imaging procedures/treatments according to Cardiology practice standards in order to aid in the diagnosis and/or treatment of disease. Performs other duties as assigned.
Job Responsibilities
Job Responsibilities
Demonstrates a thorough understanding of Cardiology principals/theory and utilizes the most appropriate technique and positioning for optimal procedures/treatments, as demonstrated by procedure/treatment results.
Works under the supervision of a registered Cardiac sonographer.
Develops appropriate procedure/treatment plan.
Implements procedure/treatment plan utilizing established hospital protocols/guidelines.
Completes documentation as required to comply with hospital policies and procedures.
Maintains equipment, procedure/treatment rooms, and work areas in a neat and safe condition to ensure the safety of patients and staff.
Participates in hospital and departmental Performance Improvement activities to ensure that patient care is consistent with established standards.
Completes assigned goals.
Specifications
Experience
Description
Minimum Required
Preferred/Desired
Education
Description
Minimum Required
Preferred/Desired
Enrolled in an approved/accredited Ultrasound/Cardiology Program.
Training
Description
Minimum Required
Preferred/Desired
Special Skills
Description
Minimum Required
Preferred/Desired
Basic computer literacy skills.
Licensure
Description
Minimum Required
Preferred/Desired
BLS CERTIFICATION WITHIN 14 DAYS OF HIRE
Reporting Relationships
Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
Reporting Relationships
Work Environment
Functional Demands
Label
Short Description
Full Description
Sedentary
Very light energy level
Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart
Light
Moderate energy level
Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)
Medium
High energy level
Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)
Heavy
Very high energy level
Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.
Functional Demands Rating
Activity Level Throughout Workday
Physical Activity Requirements - Sitting
Physical Activity Requirements - Standing
Physical Activity Requirements - Walking
Physical Activity Requirements - Climbing (e.g., stairs or ladders)
Physical Activity Requirements - Carry objects
Physical Activity Requirements - Push/Pull
Physical Activity Requirements - Twisting
Physical Activity Requirements - Bending
Physical Activity Requirements - Reaching Forward
Physical Activity Requirements - Reaching Overhead
Physical Activity Requirements - Squat/Kneel/Crawl
Physical Activity Requirements - Wrist position deviation
Physical Activity Requirements - Pinching/fine motor activities
Physical Activity Requirements - Keyboard use/repetitive motion
Physical Activity Requirements - Taste or smell
Physical Activity Requirements - Talk or hear
Sensory Requirements
Color Discrimination
Near Vision
Far Vision
Depth Perception
Hearing
Environmental Requirements - Blood-Borne Pathogens
Environmental Requirements - Chemical
Environmental Requirements - Airborne Communicable Diseases
Environmental Requirements - Extreme Temperatures
Environmental Requirements - Radiation
Environmental Requirements - Uneven Surfaces or Elevations
Environmental Requirements - Extreme Noise Levels
Environmental Requirements - Dust/Particular Matter
Environmental Requirements - Other
$16k-28k yearly est. Auto-Apply 60d+ ago
Technologist-Echo Student
Baptist Memorial Health Care 4.7
Technical support technician job in Jonesboro, AR
Job Code22286 FLSA Status Job FamilyRADIOLOGY Performs imaging procedures/treatments according to Cardiology practice standards in order to aid in the diagnosis and/or treatment of disease. Performs other duties as assigned. Job Responsibilities
Job Responsibilities
Demonstrates a thorough understanding of Cardiology principals/theory and utilizes the most appropriate technique and positioning for optimal procedures/treatments, as demonstrated by procedure/treatment results.
Works under the supervision of a registered Cardiac sonographer.
Develops appropriate procedure/treatment plan.
Implements procedure/treatment plan utilizing established hospital protocols/guidelines.
Completes documentation as required to comply with hospital policies and procedures.
Maintains equipment, procedure/treatment rooms, and work areas in a neat and safe condition to ensure the safety of patients and staff.
Participates in hospital and departmental Performance Improvement activities to ensure that patient care is consistent with established standards.
Completes assigned goals.
Specifications
Experience
Description
Minimum Required
Preferred/Desired
Education
Description
Minimum Required
Preferred/Desired
Enrolled in an approved/accredited Ultrasound/Cardiology Program.
Training
Description
Minimum Required
Preferred/Desired
Special Skills
Description
Minimum Required
Preferred/Desired
Basic computer literacy skills.
Licensure
Description
Minimum Required
Preferred/Desired
BLS CERTIFICATION WITHIN 14 DAYS OF HIRE
Reporting RelationshipsDoes this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
Reporting Relationships
Work Environment
Functional Demands
Label
Short Description
Full Description
Sedentary
Very light energy level
Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart
Light
Moderate energy level
Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)
Medium
High energy level
Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)
Heavy
Very high energy level
Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.
Functional Demands Rating
Activity Level Throughout Workday
Physical Activity Requirements - Sitting
Physical Activity Requirements - Standing
Physical Activity Requirements - Walking
Physical Activity Requirements - Climbing (e.g., stairs or ladders)
Physical Activity Requirements - Carry objects
Physical Activity Requirements - Push/Pull
Physical Activity Requirements - Twisting
Physical Activity Requirements - Bending
Physical Activity Requirements - Reaching Forward
Physical Activity Requirements - Reaching Overhead
Physical Activity Requirements - Squat/Kneel/Crawl
Physical Activity Requirements - Wrist position deviation
Physical Activity Requirements - Pinching/fine motor activities
Physical Activity Requirements - Keyboard use/repetitive motion
Physical Activity Requirements - Taste or smell
Physical Activity Requirements - Talk or hear
Sensory Requirements
Color Discrimination
Near Vision
Far Vision
Depth Perception
Hearing
Environmental Requirements - Blood-Borne Pathogens
Environmental Requirements - Chemical
Environmental Requirements - Airborne Communicable Diseases
Environmental Requirements - Extreme Temperatures
Environmental Requirements - Radiation
Environmental Requirements - Uneven Surfaces or Elevations
Environmental Requirements - Extreme Noise Levels
Environmental Requirements - Dust/Particular Matter
Environmental Requirements - Other
$17k-31k yearly est. 60d+ ago
Expert Technical Customer Support Advisor
Finastra 4.3
Technical support technician job in Manila, AR
Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
What will you contribute?
The holder of the role is a multi-product specialist, with technical competencies, responsible for handling and resolving the raised issues in the shortest time possible. The holder should also possess leadership abilities as well as excellent customer management skills.
Responsibilities & Deliverables:
Your deliverables will include, but are not limited to, the following:
* Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize their product properly as per their needs.
* Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in Finastra environments.
* Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams.
* Update clients on the progress towards issue resolution, including tracking issues sent to other departments and ensuring a timely resolution focusing on the client's satisfaction and product quality.
* Participate in client (phone) meetings/WebEx sessions, in order to ensure proper communication from/to customers end or/and do remote troubleshooting if required.
* Validate defects thoroughly by ensuring that there is enough information available including logs; DB dumps; exact replication steps; screenshots of errors etc., before raising defects to other teams.
* Contribute actively towards knowledge base creation with internal articles on how-to's / best practices / solutions / etc., as well as external documents for clients' usage such as release notes or knowledge base articles.
* Validate defects thoroughly by ensuring that there is enough information available including logs; DB dumps; exact replication steps; screenshots of errors etc., before raising defects to other teams.
* Ensure that all raised incidents are followed through until closure diligently within SLA timelines.
* Able to resolve tickets raised on multiple products, namely Midas and Essence
* Able to program, understand and troubleshoot codes written in RPG, RPGLE, CL, CLLE, Java programming languages
* Able to lead and manage the team on his/her manager's absence
* Able to coach and mentor junior members of the team, as well as do QA on their analysis
* Act as relationship manager or customer advocates to our clients. Doing regular case reconciliations and help handle client escalations.
* Flexible to work on different shifts, especially on early morning shifts
* Flexible to work on local public holidays
Required Experience:
* Minimum of 7 yrs solid experience in iSeries or AS400, and CL and RPG programming
* Knowledge/experience in Java programming and SQL
* Knowledge/experience IBM WebSphere MQ or RedHat AMQ
* Knowledge in other programming languages, including debugging skills and some experience with debugging tools on different operating systems
* Knowledge/experience in Midas (Midas, MidasPlus, Fusion Midas)
* Knowledge/experience in Payment Manager
* Knowledge/experience in Essence
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
* Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
* Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
* Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
* ESG: Benefit from paid time off for volunteering and donation matching.
* DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
* Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
* Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
* Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
$65k-87k yearly est. Auto-Apply 12d ago
Tier One Technical Support Agent
Eroad Ltd.
Technical support technician job in Manila, AR
We are seeking a dedicated and customer-focused TechnicalSupport Representative to join our support team for Eroad NZ, a leading provider of telematics technology. This role involves handling inbound and outbound calls, managing support cases, and assisting customers with technical issues related to vehicle tracking, mapping, installation, and system usage.
Key Responsibilities:
* Provide first-level technicalsupport via phone, email, and case management systems.
* Assist customers with troubleshooting telematics devices, software, and installation concerns.
* Accurately log, track, and update support cases in the system.
* Collaborate with Tier 2 and Tier 3 support teams to escalate and resolve complex issues.
* Ensure timely and consistent communication with customers regarding case status and resolution timelines.
* Follow established support workflows and contribute to process improvements.
* Maintain a high level of product knowledge to deliver effective support.
* Meet performance metrics including response time, resolution time, and customer satisfaction.
Qualifications:
* At least 1 year of experience in a technicalsupport or call center role.
* Strong communication skills in English, both verbal and written.
* Basic understanding of telematics, GPS tracking, or fleet management systems is a plus.
* Ability to work in a fast-paced, customer-focused environment.
* Familiarity with ticketing systems and CRM tools.
* Willingness to work flexible shifts, including weekends or holidays if required.
Preferred Skills:
* Experience supporting telematics platforms.
* Knowledge of vehicle installation processes and mapping systems.
* Strong problem-solving and analytical skills.
* Team-oriented with a proactive attitude.
$22k-31k yearly est. Auto-Apply 1d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical support technician job in Jonesboro, AR
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
$18-25 hourly Auto-Apply 60d+ ago
Entry Level Computer Support Tech
Cavenaugh Auto Group
Technical support technician job in Walnut Ridge, AR
Job DescriptionSalary:
Computer SupportTechnician The Computer SupportTechnician works under the supervision of the Network and Support Administrator and is responsible for assisting the Network and Support Administrator and IT Manager in supporting the IT infrastructure.
Responsibilities
Serve as technicalsupport for all end users.
Provide support for hardware, software, web based applications, and communications
to end users.
Maintain and install hardware and software (including but not limited to PCs, laptops,
printers and other peripherals, phones, and wiring.)
Assist in monitoring and maintaining the security of the network (including but not
limited to stored data and end user devices.)
Assist in maintaining and updating systems on the network (including but not limited to
firewalls, wireless, email, endpoint protection, and servers) keeping downtime to a
minimum.
Develop and maintain current expertise in software, operating systems, network
equipment, etc.
Some travel may be required.
Knowledge, Abilities and Skills
Knowledge of server and network infrastructure
Understanding of local and wide area networks
Knowledge of general PC maintenance with the ability to evaluate, diagnose and correct
software/hardware problems
Knowledge of common networking concepts:
TCP/IP, DNS, DHCP, VPN, wireless networks, etc.
Efficient with Windows Operating Systems and Microsoft Office
Experience with telephone systems
Education / Experience
One to Three years in computer applications or related area; Bachelors degree in
Computer Science or related field is recommended.
$34k-41k yearly est. 7d ago
Network Technician
Brightspeed LLC
Technical support technician job in Piggott, AR
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for an experienced Network Technician to join our team! As a Brightspeed Network Technician you will be responsible for all aspects of working in the physical Central Office as well as in the field. As a Network Technician you will be required to work overtime and weekends as outages occur.
As Network Technician your responsibilities will include:
* Supporting and maintaining all switching equipment in Central Offices as well as in the field
* Keeping all backup generators in optimum condition
* Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system
* Monitoring and supporting all switch alarm activity
* Installing, supporting, and maintaining fiber and copper networks
* Supporting and maintaining transport networks and central office power
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
* Familiarity with both inside and outside plant cabling practices
* 3 to 5 years experience as a switch technician
* Self-motivated and able to drive issues to resolution
* Ability to promote and sell Brightspeed services
* Knowledge of safety rules and regulations
* Ability to work well with both customers and fellow peers
* Ability to work outside in all weather conditions
* Ability to work all shifts as assigned including nights, weekends, and holidays depending on business needs
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
* Brightspeed's Privacy Notice for California Residents
* Brightspeed's Privacy Notice
$50k-70k yearly est. 12d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Jonesboro, AR?
The average technical support technician in Jonesboro, AR earns between $22,000 and $59,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Jonesboro, AR