Technical support technician jobs in Lakeside, FL

IT Support Lead (Onsite - Jacksonville, FL 32256) Employment Type: Direct Hire (Permanent) Schedule: Monday-Friday, standard business hours Why This Role Is Exciting This is an opportunity for a hands-on IT Support Lead who enjoys being close to the action while leading a small, collaborative support team. You won't be sitting on the sidelines - you'll be guiding the team, stepping into escalations, and setting the tone for excellent support every day. If you thrive in environments where leadership and technical problem-solving go hand in hand, this role offers visibility, ownership, and real impact. What You'll Be Doing Mentor and Lead and support a team of 7-8 Tier I & Tier II support associates Serve as the go-to escalation point for complex technical and user issues Stay hands-on during high-volume periods, resolving tickets and helping the team stay ahead of demand Run daily stand-ups, one-on-ones, coaching sessions, and performance feedback Monitor ticket queues, workflows, SLAs, and overall support quality Ensure consistent documentation, ticket hygiene, and knowledge-base usage Partner with internal teams to drive fast resolution and prevent repeat issues Support onboarding, training, and continuous improvement initiatives What We're Looking For 2-3+ years of experience in a support lead or Tier II lead role Direct people leadership experience (supervising, coaching, accountability) Comfort balancing leadership responsibilities with hands-on ticket work Experience owning and resolving escalations end-to-end Strong troubleshooting, critical-thinking, and communication skills Experience working in a service desk, call-center, or high-volume support environment Familiarity with Jira or similar ticketing/workflow tools (required) Experience with contact-center platforms (e.g., Talkdesk) is a plus Ability to work fully onsite and be visible, accessible, and engaged with the team Why You'll Love It Here Direct-hire stability with benefits Clear ownership and visibility within the support organization A team-focused environment where your mentorship matters The chance to make an immediate, measurable impact on service quality A strong foundation for growth within support leadership If you're a hands-on support leader who enjoys mentoring others, solving real problems, and being part of a collaborative onsite team, we'd love to hear from you. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

The IT Support Specialist is responsible for providing technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering exceptional customer service to internal and external stakeholders. Key Responsibilities • Respond to help desk tickets and provide timely technical support for hardware, software, and network issues. • Install, configure, and maintain computer systems, peripherals, and software applications. • Perform routine system updates, patches, and security checks. • Troubleshoot and resolve issues related to operating systems (Windows, mac OS, Linux) and common applications. • Assist with network connectivity problems, including LAN, Wi-Fi, and VPN configurations. • Maintain IT asset inventory and ensure proper documentation of equipment and licenses. • Support remote users and provide guidance on IT best practices. • Collaborate with other IT team members to escalate and resolve complex technical problems. • Ensure compliance with organizational IT policies and security standards. • Create and maintain knowledge base articles for common issues and solutions. Qualifications Education: • High School Diploma or equivalent (required) • Associate or Bachelor's Degree in Information Technology, Computer Science, or related field (preferred) • Relevant certifications such as: • CompTIA A+ (required or strongly preferred) • CompTIA Network+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation (preferred) Experience: • 1-2 years of experience in IT support, help desk, or technical troubleshooting roles • Hands-on experience with operating systems (Windows, mac OS, Linux) • Common productivity software (Microsoft Office Suite, email clients) • Basic networking concepts (TCP/IP, DNS, DHCP) • Familiarity with ticketing systems (e.g., ServiceNow, Jira) and remote support tools Skills: • Strong problem-solving and analytical abilities • Excellent communication and customer service skills • Ability to work independently and as part of a team • Basic understanding of cybersecurity best practices Preferred Competencies • Ability to manage multiple tasks and prioritize effectively • Strong attention to detail and documentation skills • Adaptability to new technologies and willingness to learn Work Environment • Standard business hours with occasional after-hours support for critical issues • Office-based with remote support • Ability to travel domestically • Ability to lift/move equipment up to 25-40 lbs; occasional travel to sites or data centers.

Kavaliro is seeking a Technical Team Lead for our local client in Jacksonville, who will be a hands-on leader working side by side with the technical support team to guide performance, provide mentorship, and ensure best practices are consistently followed. This role acts as the primary subject-matter expert for the client's products and processes, offering direction on troubleshooting and serving as a key escalation point for complex technical issues and customer concerns. Supervisory Responsibilities • No direct supervisory responsibilities Key Responsibilities • Resolve complex and escalated service tickets with a focus on timely, high-quality outcomes • Act as a liaison between technical analysts and leadership to ensure clear communication and alignment • Support team development through call monitoring, coaching, and constructive feedback • Partner with clients to identify, assess, and resolve technical challenges • Analyze user requirements and recommend or implement system improvements • Configure and support Broad POS and changes within assigned support scope • Maintain a strong working knowledge of supported systems, applications, and security practices • Contribute to and maintain internal knowledge base documentation with management approval • Monitor and respond to email and site chat inquiries, while training team members on these channels • Troubleshoot RMA-related issues, coordinating escalations to technicians for device repairs • Recommend system upgrades, repairs, application enhancements, and equipment testing as approved • Assist with onboarding new analysts and identify ongoing training needs for existing team members Required Skills and Abilities • Strong verbal and written communication skills in English • Customer-focused mindset with a commitment to professional service delivery • Self-starter who is adaptable and proactive in a fast-paced environment • Proven ability to diagnose and resolve technical issues efficiently • Advanced understanding of computer systems and server hardware • Detail-oriented, dependable, and highly motivated • Strong interpersonal and active listening skills • Ability to motivate, influence, and lead by example Education and Experience • Bachelor's degree in Computer Services or a related field preferred • Minimum of three years of experience in a Tier 2 technical support role Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Job requirements: 6 months-1 year (minimum) of experience in an IT related role, such as help desk analyst, service desk analyst, IT support specialist, or NOC technician. Proven dedication to education within IT. Knowledge of network fundamentals and network monitoring tools. Strong communication skills, professionalism, and reliability. Plusses: Bachelor's degree in an IT related field. IT certifications. Previous experience working as a NOC Technician. Day to day: A client of Insight Global's is looking for a NOC Technician to join a team of 4 nighttime and 2 daytime resources and wear multiple hats. You will be responsible for monitoring applications and solving escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting. You will install/remove/configure hardware and software and ensure plans are in place for responding to situations such as service outages. You will have portal access to the data center where you will be submitting tickets for vendors to come onsite. They currently use Avante but may be transitioning to ServiceNow. This position is a 12-month contract with pay rate of $20-$22/ hour based on skillset and experience. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location. This role requires being onsite in Jacksonville. The schedule is Wednesday-Saturday.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job DescriptionDescriptionIn this role you will and support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications. As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues at multiple sites. Position OverviewBenefits and Perks of working here as an IT Support Specialist: WFH Flexibility Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year Focus on Work/Life Balance We match 4% on your 401K Comprehensive benefits package which includes paid life insurance and paid long-term disability Peerfit membership - providing free sessions at local gyms and studios Paid maternity, paternity and foster leave Paid certifications and training days, virtual lab for hands on training Career path road-mapping $200 spend in our iVenture Company Store on your anniversary year with us! Quarterly team outings Real culture initiatives and recognition, not just pizza parties 360-degree feedback. You talk, we listen. iVenture is nationally certified as a "Great Place to Work" by our team because of our commitment to an employee-focused culture. What you will be doing as an IT Support Specialist: Provide Tier 2 desktop and application support, including new user setups, line of business application support, and hosted application support. Monitor Windows server and server application performance and resolve issues. Support Microsoft Windows server technologies - latest operating systems, exchange, DNS and Active Directory Monitor network performance and resolve issues such as internet bandwidth problems, ISP issues. Produce, maintain and update technical documentation. Typical Week: 20% Windows server support, 60% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings You're a great candidate if you have... Bachelor's Degree, business related field preferred, or equivalent experience 1+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows based network environment. Specifics include: All current Microsoft Desktop Operating Systems Microsoft Windows Server and Exchange server/enterprise mailing systems (latest OS) Active Directory Experience with XenApp/RDS or other VDI technologies preferred, but not required. Microsoft Certified Professional Status (MCSE or MCITP) preferred Flexibility to accommodate after-hours and weekend client and team member needs Strong communication skills both verbal and written Excellent customer service skills Additional Information: Valid driver's license and insurance with reliable transportation. This position will require infrequent local travel. Smoking is prohibited at all client sites and iVenture offices

Float to all Primary Sites including Cannaday/Mangurian/Gate Parkway/Beaches/St. Augustine The Laboratory Support Service Tech (LSST) functions as a professional interdisciplinary team member that performs a wide range of services in clinic and hospital based laboratories such as specimen collection, specimen processing, waived point of care laboratory testing, and a variety of other services unique to the individual work area. The LSST is responsible for blood and body fluid specimen receipt, identification verification, processing, shipping and storage. They facilitate the collection and processing of large volumes of specimens for multiple laboratory testing sites and accurately prepares lab specimens and containers with reagents as required for the ordered testing. LSST staff interacts with the patient, family, physicians, allied health staff, and visitors as a representative of the laboratory team. LSST staff use critical thinking skills to troubleshoot issues and prioritize workload in response to the specific needs of numerous requests. They ensure all services are carried out according to established directions and guidelines. They use various computer information systems on a daily basis and participate in quality control programs. They will assist with training and educating new employees and students. *Visa sponsorship is not available for this position; Also, this position DOES NOT participate in the F-1 STEM OPT extension program High school diploma or GED required. Two-year degree preferred. Plus, one of the following: One year in a patient care setting performing venous access and specimen processing OR National Certification in Phlebotomy OR phlebotomy program with a clinical rotation required. **A resume needs to be included for your application to be considered ***Foreign trained lab personnel provide a detailed equivalency High School evaluation to include US equivalent degree at the applicant's expense.

Job Summary: The IT Support Specialist will provide high-level technical support to staff and contractors. Duties/Responsibilities: Evaluate expanding or enhanced computer operations; makes recommendations for improvement and upgrades to hardware and software to manager workload and system requirements Provides technical support identifying, investigating, and resolving users' problems with computer software and hardware. Applies knowledge of computer software, hardware, and procedures to solve problems Works to research and resolve problems Work to explain issues and recommend any modifications needed Arrange service by software or hardware vendors to repair or replace any defective products Develops and communicates IT projects and goals Maintains knowledge of technology innovations and trends Required Skills/Abilities: Knowledge of subject content Strong oral, written, and interpersonal and customer service skills Strong time management skills Strong organizational skills Strong analytical and problem-solving skills Superior understanding of computer hardware and software systems Ability to explain technical issues to technical and non-technical employees Able to travel to all three campuses Education and Experience: Bachelor's degree in Computer Science or related field, or equivalent experience, required At least 4 years of experience required Physical Requirements: Prolonged periods of sitting Able to lift up to 15 pounds

About the role The IT Support Specialist plays a critical role in ensuring seamless technology operations across Convo's global network. Operating primarily on-site in a collaborative environment, this position supports the technical needs of internal staff, remote Video Interpreters (VIs), and global customers by troubleshooting hardware, software, and SaaS applications while proactively optimizing systems for performance, reliability, and security. This role partners closely with Customer Success, Sales, Product, and Operations teams to deliver exceptional technical support and service, and it is instrumental in Convo's mission to transform how the world connects. Regular on-site attendance is required (Monday through Friday, 9:00 a.m. - 5:00 p.m.), with occasional remote work during on-call rotation for evenings and weekends to support urgent operational needs. Occasional travel may also be required to support call centers, infrastructure projects, or technology rollouts. What you'll do Global Support & Operations Provide technical support across time zones using a follow-the-sun model, ensuring seamless 24/7 operations and effective handoffs Engage with a diverse, global workforce and customer base with cultural sensitivity, inclusivity, and clear communication Partner with the project manager and cross-functional teams to support technology rollouts in new regions and evolving markets Technical Support & Troubleshooting Deliver end-to-end support for internal staff, remote VIs, and customers across hardware, software, and SaaS environments Monitor support channels (e.g., Slack, VP, email, ticketing systems) and respond promptly to issues, escalating when necessary Proactively identify, diagnose, and resolve recurring issues to minimize downtime and optimize system performance Incident, Ticket & Escalation Management Manage high-volume tickets in JIRA or similar systems with timely responses, accurate documentation, and SLA compliance Define escalation workflows and partner with Product and Engineering teams to resolve complex technical issues Track incident trends, recommend preventive solutions, and maintain clear communication throughout resolution Systems, Infrastructure & Security Install, configure, and maintain workstations, laptops, mobile devices, and remote management tools across multiple environments Coordinate equipment setup, shipping, and retrieval for employee onboarding and offboarding, ensuring devices are properly prepared, secured, and deployed Support infrastructure at call centers and remote sites, including occasional travel for deployments or maintenance Assist with internal and external security audits, implement compliance measures, and maintain secure IT operations Customer Experience & Cross-Functional Collaboration Provide Tier 2/3 support for customers and VIs, ensuring timely resolution and a seamless user experience Collaborate with Sales and Customer Success teams on pre-sales technical conversations and post-deployment support Serve as a trusted technical partner to non-technical departments, contributing to cross-functional projects and initiatives Documentation, Assets & Continuous Improvement Create and maintain IT knowledge bases, troubleshooting guides, and user self-service resources Manage the full lifecycle of IT assets and licenses - including provisioning, assignment, returns, reimaging, and deactivation Contribute to process improvements, automation, and mission-aligned initiatives that enhance service quality and efficiency Qualifications Minimum Requirements Minimum of 3 years of IT support, help desk, or technical operations experience Advance knowledge of both Apple (mac OS) and PC (Windows) operating systems, including configuration, troubleshooting, and deployment Minimum 1-2 years experience with Google Workspace administration, JIRA or similar ticketing systems, and enterprise SaaS environments Proficiency with remote device management tools, remote desktop support, and device monitoring solutions Proven ability to diagnose, document, and resolve complex technical issues across a diverse global workforce Excellent communication, collaboration, and problem-solving skills with the ability to work cross-functionally with non-technical stakeholders Strong organizational skills with high attention to detail and the ability to manage multiple priorities in a fast-paced environment Availability for on-site work Monday through Friday, 9:00 a.m. - 5:00 p.m., with occasional on-call remote support during evenings or weekends ASL fluency or experience working with the Deaf and Hard of Hearing community is highly desirable Additional Requirements Must have reliable transportation for daily commuting to the primary worksite. Reliable high-speed internet connection for remote on-call support. Must have the ability for occasional travel < 10%.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company. What we offer you Hydro employees can enjoy several benefits including: Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts Retirement Savings Education Assistance Bonus Plan Eligibility Parental Leave What you will be doing The Analyst, IT Support is responsible for maintaining the health and smooth operation of the computer systems infrastructure and locally supported business applications at Hydro's locations. This role ensures adherence to Hydro's Global IT Architecture Standards and Operational Processes. This position reports to the Senior Lead ITS Analyst. What will make you successful? Required Education/Experience: Bachelor's Degree in IT-related field, Computer Science, Engineering, or the equivalent of 10 years of work experience. Minimum of 7 years of experience in IT Technical Support. Minimum of 7 years of experience working with PC hardware, operating systems and software packages including Microsoft Office 365 applications. Minimum of 7 years working with LAN infrastructure. Minimum of 7 years of experience with printers used in manufacturing environments and Wi-Fi technologies. Preferred Skills/Qualifications: Experience in a manufacturing environment is preferred. Additional knowledge of IT infrastructure and business applications preferred. Excellent communication skills. Strong organizational and time-management skills. Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us. If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at **********************************

Float to all Primary Sites including Cannaday/Mangurian/Gate Parkway/Beaches/St. Augustine The Laboratory Support Service Tech (LSST) functions as a professional interdisciplinary team member that performs a wide range of services in clinic and hospital based laboratories such as specimen collection, specimen processing, waived point of care laboratory testing, and a variety of other services unique to the individual work area. The LSST is responsible for blood and body fluid specimen receipt, identification verification, processing, shipping and storage. They facilitate the collection and processing of large volumes of specimens for multiple laboratory testing sites and accurately prepares lab specimens and containers with reagents as required for the ordered testing. LSST staff interacts with the patient, family, physicians, allied health staff, and visitors as a representative of the laboratory team. LSST staff use critical thinking skills to troubleshoot issues and prioritize workload in response to the specific needs of numerous requests. They ensure all services are carried out according to established directions and guidelines. They use various computer information systems on a daily basis and participate in quality control programs. They will assist with training and educating new employees and students. *Visa sponsorship is not available for this position; Also, this position DOES NOT participate in the F-1 STEM OPT extension program High school diploma or GED required. Two-year degree preferred. Plus, one of the following: One year in a patient care setting performing venous access and specimen processing OR National Certification in Phlebotomy OR phlebotomy program with a clinical rotation required. **A resume needs to be included for your application to be considered ***Foreign trained lab personnel provide a detailed equivalency High School evaluation to include US equivalent degree at the applicant's expense.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Company Name in Bold and Italic is a full-service electronics manufacturing services (EMS) provider of wire, cable and higher level builds. We're looking for experienced and motivated individuals in the following area: Project Manager Utilizing the entire arsenal of skills and talents, you will plan, direct and coordinate the implementation, execution, control and completion of specific projects, ensuring consistency with company strategy, commitments and goals. This will entail tracking and reporting the progress internally & externally. Working in conjunction with all departments, we will rely on you to perform the following: Facilitates the definition of project scope, goals and deliverables. Confers with leadership team and necessary project staff to define work plans & resource requirements, assignment of duties, responsibilities and scope of authority. May communicate and negotiate project/requirement changes with customers as needed. Develops full scale project plans with the assistance of project teams. Plans and schedules project timelines and ensures project documents are complete, current and stored appropriately. Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget. Reviews project proposals and assists and directs with establishing timeframes, budgets, procedures, performance standards and resources for various project phases. Reviews status reports and deliverables prepared by project personnel and modifies schedules or plans as required. Ensures project standards are consistent and met. Identifies potential obstacles/concerns and minimizes risk on project(s). Understands division financial goals and performance objectives; capable of conducting financial analysis of projects. Develops, tracks, monitors and reports progress of project(s) to all stakeholders. Presents challenges and proposes solutions. Communicates difficult/sensitive information tactfully. Confers with project personnel to provide technical advice and to resolve problems. Implements and manages project changes and interventions to achieve project outputs. Provides supervision and guidance, as necessary, to project resources. Provides project evaluations, assessments and lessons learned along with results. Coordinates project activities with requirements of government regulatory or other governmental agencies. Qualifications: Bachelor's degree in related field; BS preferred. 4+ years related experience and/or training. Knowledge of theoretical and practical aspects of project management. Experience with MS Project. Experience in managing people, risk management and change management. Ability to identify, implement, and execute to any regulatory body requirements (FDA, ISO, etc.). Preferred Skills: Experience applying Lean principles preferred. Accredited Green Belt and/or Black Belt Certifications preferred. PMP Certification preferred. Benefits: Nortech Systems, Inc. offers its employees: 401(k) program with Company match. Health, dental and vision insurance is available to all employees working 32 hours per week or more. Life insurance. Paid Time Off (PTO) and paid holidays for full-time employees. Employee Assistance Program (EAP). And much more!

Job Description Department: IT Department Job Title: Help Desk Technician What You'll Be Doing as Help Desk Support Assist users in resolving issues with PCs, desktop applications, antivirus software, smartphones, and printers. Work in a fast-paced environment alongside a dedicated team of IT professionals supporting a 24/7 manufacturing facility. Job Duties & Responsibilities: Provide first-level support for Microsoft Windows desktop environments. Troubleshoot and resolve issues related to hardware, software, printers, network connectivity, and user access. Install, configure, and maintain desktop computers, laptops, peripherals, and mobile devices. Set up user accounts, permissions, and profiles in accordance with company policies. Support Microsoft 365 applications, email, and collaboration tools. Install, configure, and manage network and local printers. Utilize ticketing and remote support tools to respond to user requests efficiently. Document all work performed, including troubleshooting steps and resolutions. Escalate complex issues to senior IT staff when necessary and follow through to resolution. Provide guidance to users on technology best practices and cybersecurity awareness. Assist with inventory management, asset tracking, and IT onboarding for new employees. Participate in a scheduled on-call rotation to support a 24/7 operation when required. Key Requirements & Competencies: Associate's or bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience. Strong understanding of Microsoft Windows desktop environments. Familiarity with Active Directory, Microsoft 365 administration, and basic networking concepts (TCP/IP, DNS, DHCP). Strong problem-solving abilities and eagerness to grow technically. Excellent customer service skills; patient, professional, and solution oriented. Ability to work independently and collaboratively within a team. Ability to manage multiple tasks in a fast-paced environment. CompTIA A+, Network+, or Security+ certifications are valued for the foundational expertise they represent, though they are not required. Place of Job in the Organizational Structure: Reports to the IT Manager.

Department: IT Department Job Title: Help Desk Technician What You'll Be Doing as Help Desk Support Assist users in resolving issues with PCs, desktop applications, antivirus software, smartphones, and printers. Work in a fast-paced environment alongside a dedicated team of IT professionals supporting a 24/7 manufacturing facility. Job Duties & Responsibilities: * Provide first-level support for Microsoft Windows desktop environments. * Troubleshoot and resolve issues related to hardware, software, printers, network connectivity, and user access. * Install, configure, and maintain desktop computers, laptops, peripherals, and mobile devices. * Set up user accounts, permissions, and profiles in accordance with company policies. * Support Microsoft 365 applications, email, and collaboration tools. * Install, configure, and manage network and local printers. * Utilize ticketing and remote support tools to respond to user requests efficiently. * Document all work performed, including troubleshooting steps and resolutions. * Escalate complex issues to senior IT staff when necessary and follow through to resolution. * Provide guidance to users on technology best practices and cybersecurity awareness. * Assist with inventory management, asset tracking, and IT onboarding for new employees. * Participate in a scheduled on-call rotation to support a 24/7 operation when required. Key Requirements & Competencies: * Associate's or bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience. * Strong understanding of Microsoft Windows desktop environments. * Familiarity with Active Directory, Microsoft 365 administration, and basic networking concepts (TCP/IP, DNS, DHCP). * Strong problem-solving abilities and eagerness to grow technically. * Excellent customer service skills; patient, professional, and solution oriented. * Ability to work independently and collaboratively within a team. * Ability to manage multiple tasks in a fast-paced environment. * CompTIA A+, Network+, or Security+ certifications are valued for the foundational expertise they represent, though they are not required. Place of Job in the Organizational Structure: Reports to the IT Manager.

Field Technician Salary: $18.50 $24.50 No Experience Required Sign-On Bonus: $250 Join Our Team! Ready to build a career with meaningful growth, strong support, and great pay? Do you have the desire to work hard and build a stable career at an Employee-Owned company? Tired of not being able to pay your bills on time and differentiate yourselves from team members that don t perform like you do? If so, now is the time to join the Satellites Unlimited (SUI) family as a Field Technician! This entry-level satellite TV and broadband installer role is ideal for individuals with mechanical aptitude and good communication & customer service skills. Quick Apply: Takes less than 10 minutes on our website Watch what it s like to be part of the team: **************************** Facebook: ******************************************** YouTube Channel: *************************************************************** Why You'll Love This Role Competitive Pay: $18.50/hour base pay guaranteed (Year 1). Techs currently earn $22 $24.50/hour on average based on performance; top performers earn up to $35/hour. Paid Training Bonuses: Weekly and monthly performance-based incentives Company-provided vehicle, gas card, tools, and phone 100% Employee-Owned Company Independent Work & Autonomy: Enjoy a variety of tasks without constant oversight What You ll Do Install tech products from DISH, Boost Mobile, OnTech, Hughes, Polk Audio, Google, and Ring Troubleshoot and solve equipment & service issues Educate customers and sell smart home products & related services What You ll Need - Physical Requirements Ability to lift up to 80lbs. And carry extension ladders Stand for long periods of time Must be at or below 330 lb weight limit Work in confined spaces - Professional Requirements Strong customer service and communication skills Valid driver s license and clear driving record Pass background check and drug screen Flexible availability, including weekends and holidays About Us Satellites Unlimited (SUI) is a Regional Service Provider and Authorized Retailer serving the Southeast. With over 300 team members and 175,000+ customers annually, we deliver top-notch video, internet, home automation, and security solutions. Most of our team leaders, trainers, and managers began their careers as field technicians. Technicians can grow into roles like Field Service Manager, Corporate Training Instructor, Trade Development Specialist, and other leadership roles. We improve lives through bold, unmatched field service excellence! Benefits Medical, Dental, Vision Insurance Company-Paid Life Insurance Short & Long-Term Disability 401(k) Plan Employee Stock Ownership Plan (ESOP) Paid Vacation: 5 days after 6 months 5 additional days after 1-year anniversary Ongoing Technical Training & Career Development Promotion Opportunities (many current leaders started as technicians) Employee Assistance Program (financial/legal/family services) Tuition Reimbursement If you're motivated, hands-on, and ready for a career you can grow with, we d love to hear from you. #LeadDog

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Department: IT Department Job Title: Help Desk Technician What You'll Be Doing as Help Desk Support Assist users in resolving issues with PCs, desktop applications, antivirus software, smartphones, and printers. Work in a fast-paced environment alongside a dedicated team of IT professionals supporting a 24/7 manufacturing facility. Job Duties & Responsibilities: Provide first-level support for Microsoft Windows desktop environments. Troubleshoot and resolve issues related to hardware, software, printers, network connectivity, and user access. Install, configure, and maintain desktop computers, laptops, peripherals, and mobile devices. Set up user accounts, permissions, and profiles in accordance with company policies. Support Microsoft 365 applications, email, and collaboration tools. Install, configure, and manage network and local printers. Utilize ticketing and remote support tools to respond to user requests efficiently. Document all work performed, including troubleshooting steps and resolutions. Escalate complex issues to senior IT staff when necessary and follow through to resolution. Provide guidance to users on technology best practices and cybersecurity awareness. Assist with inventory management, asset tracking, and IT onboarding for new employees. Participate in a scheduled on-call rotation to support a 24/7 operation when required. Key Requirements & Competencies: Associate's or bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience. Strong understanding of Microsoft Windows desktop environments. Familiarity with Active Directory, Microsoft 365 administration, and basic networking concepts (TCP/IP, DNS, DHCP). Strong problem-solving abilities and eagerness to grow technically. Excellent customer service skills; patient, professional, and solution oriented. Ability to work independently and collaboratively within a team. Ability to manage multiple tasks in a fast-paced environment. CompTIA A+, Network+, or Security+ certifications are valued for the foundational expertise they represent, though they are not required. Place of Job in the Organizational Structure: Reports to the IT Manager.