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  • Teamlead Consulting & Support (m/f/d)

    Hubdrive GmbH

    Technical support technician job in Los Angeles, CA

    This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr
    $74k-119k yearly est. 4d ago
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  • Teamlead Consulting & Support (m/f/d)

    xRM1 Business Solutions

    Technical support technician job in Los Angeles, CA

    This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr
    $74k-119k yearly est. 4d ago
  • IT Support Specialist

    Spinelli Kilcollin

    Technical support technician job in Los Angeles, CA

    Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview: As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems. Location: Los Angeles (Hybrid) Reports To: COO (in partnership with VP of People) Key Responsibilities Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings) Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise) Set up, configure, and maintain company devices (laptops, software, user accounts) Support onboarding/offboarding processes for all IT-related needs Monitor and maintain SpamTitan for secure and effective email filtering Create and implement IT standards of procedure across systems and office locations Ensure consistency of IT systems, configurations, and tools across all locations Troubleshoot and resolve IT-related issues in a timely and effective manner Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits Support SSO implementation and management across business systems Own internal communication regarding system updates and IT policy changes Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots. Maintain and implement cybersecurity protocols, including updates and compliance measures Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants) Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams Provide day to day technical support while maintaining incident logs and documentation Qualifications 3+ years of experience in IT support or systems administration Strong working knowledge of Google Workspace, Dropbox, and 1Password Experience with SpamTitan or similar email security tools Familiarity with device management (MacOS and Windows) Experience configuring and maintaining firewalls and managing IT across multiple locations Strong documentation skills and experience building scalable processes Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.) Experience with NetSuite administration Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus Compensation: $80,000 - $85,000 Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance How To Apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. Applicants must submit the materials above directly to ***************************** for consideration. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
    $80k-85k yearly 10h ago
  • Technical Support

    LTS-Video Solutions for Security Professionals

    Technical support technician job in Industry, CA

    Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered
    $39k-65k yearly est. 1d ago
  • Technical Advisor - Professional Technology & Support

    Canon U.S.A., Inc. 4.6company rating

    Technical support technician job in Burbank, CA

    Company Canon U.S.A., Inc. Requisition ID 33306 Category Product Support Type Full-Time Workstyle Full-Time On Site About the Role Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you! Utilize your technical expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities. Note: This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed. Your Impact - Serve as on-site manager to oversee and execute product management's vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products - Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals - Conduct and manage in person and virtual product demos and product training seminars - Collaborate with Canon's Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects - Represent Canon in on camera interviews, social media and marketing content - Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility - Represent Canon as expert in the field at local association and cinema community events - Foster third party relationships About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional - Experience in the technical aspects of motion picture production and/or the live broadcast market preferred - Experience with PTZ/remote camera systems, control and streaming protocols is required - Requires relevant technical training experience including curriculum development - Must have good verbal and written communication skills - Flexibility to work some evenings and weekends during events - Highly organized, self-starter with excellent interpersonal skills in changing environments - Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions - Demonstrates good judgment in selecting methods and techniques for obtaining solutions. - Ability to multitaskand prioritize projects and deadlines - Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams We are providing the anticipated salary range for this role: $96,880 - $145,090 annually Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM19 #LI-NF1#LI-ONSITE #ID22 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $96.9k-145.1k yearly 6d ago
  • Network System Administrator

    Mantech 4.5company rating

    Technical support technician job in Los Angeles, CA

    MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $66k-94k yearly est. 2d ago
  • Head of Hardware Product

    Skylight 4.2company rating

    Technical support technician job in Los Angeles, CA

    Skylight is a fast-growing technology company based in Los Angeles and San Francisco, building the operating system for families. Our products bring together calendars, lists, routines, and memories-helping millions of families stay organized and connected around the world. Entirely bootstrapped, Skylight has scaled to hundreds of millions in annual revenue under founders who are former venture capitalists and serial entrepreneurs. And we're just getting started: you will be stepping into a subscription business that is more than doubling year-on-year with strong customer sentiment and retention. In this role, you'll report to our Chief Product Officer and partner closely with our executive, engineering, commercial and customer service teams to make Skylight hardware loved, functional and reliable. Responsibilities You will be our first dedicated Hardware Product Manager and lead the small-and-mighty team that delivers. Lead Skylight's hardware team, including program management Own Skylight's hardware roadmap for Calendar & Frame Deeply understand our customers, their needs and alternatives Propose ideas, get alignment and development clear requirements Build an accessory roadmap to make Skylight products loved in the home You are excited by our mission to build the Family OS You are a strong communicator with an ability to simplify the what, why and how You have a track record of building consumer electronics products end to end You have owned product(s) that reach hundreds of thousands or millions of customers You understand the customer and tend to be right on what is and is not needed You have strong data analytics skills and a data-driven approach You have 10+ years of experience in product management You have 5+ years working on consumer electronics (or similar) products Our competitive compensation package includes: Competitive Salary + Equity Package 401K matching Wellness, learning, and home-office budgets Health, Dental & Vision Medical Plans Tremendous autonomy to set the direction of your work Unlimited PTO Company holidays on the first Friday of every month (Excluding November, December, and January) Equal opportunity employer Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you're the best person for the job, we want you on board! We hire across the U.S., but for legal reasons, we have to list NY and CO separately. For Colorado-based candidates, the base salary range being offered for this role is $250-300k based on experience and for California-based candidates, the base salary range being offered for this role is $250-300k based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr
    $65k-90k yearly est. 3d ago
  • Field Support Technician

    Teksystems 4.4company rating

    Technical support technician job in Pasadena, CA

    CA:The Shops on Lake Ave 345 S. Lake Ave 104A Pasadena CA 91101 The Onsite Support Technician will provide dedicated, inperson technical assistance during the first month of operations. This role ensures smooth setup, quick issue resolution, and seamless escalation when needed. Responsibilities: Troubleshoot and resolve hardware and software issues for end users. Escalate complex or highpriority issues to Intuit's internal support team for further investigation. 2 Techs- Sifts: M-Sat- 4PM-9PM / F-4-9 Sat 5-7 -Sun 9-5 Shift Needed Immediately- Start date of this week or next. *Skills* Desktop, Windows 10, Support, Troubleshooting, Windows, Hardware, Active directory, Imaging, Deployment, Customer service, Technical support, Help desk support, Windows 7, Hardware support, Install, Ticketing system *Top Skills Details* Desktop,Windows 10,Support,Troubleshooting,Windows,Hardware,Active directory,Imaging,Deployment,Customer service,Technical support,Help desk support,Windows 7,Hardware support,Install,Ticketing system *Additional Skills & Qualifications* Need experience within professional environment. *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Pasadena, CA. *Pay and Benefits*The pay range for this position is $30.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Pasadena,CA. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $30-30 hourly 3d ago
  • Healthcare IT Training Specialist

    Tucker Parker Smith Group (TPS Group

    Technical support technician job in Los Angeles, CA

    IT Training Specialist Employment Type: Contract (6 months with potential extension) Schedule: Monday-Friday | 8:00 AM - 5:00 PM Compensation: $45-50/hour Position Summary The IT Training Specialist serves as an educator and training resource responsible for supporting the adoption and effective use of newly implemented technology and applications. This role delivers end-user training, new employee onboarding, post-implementation optimization and stabilization training, and remediation training. The IT Training Specialist also designs and develops instructional content across multiple learning environments, including classroom, computer lab, virtual, webinar, and eLearning formats. Key Responsibilities Deliver training using a variety of instructional techniques and formats, including role playing, team exercises, group discussions, videos, and lectures Schedule training sessions based on classroom availability, equipment, and instructor resources Develop and maintain self-paced learning options using video, audio, and computer-based learning tools Create, organize, and maintain training manuals, guides, course materials, handouts, and visual aids Design and deliver classroom-style training programs for new applications and hardware Monitor, evaluate, and document training activities and program effectiveness Review and assess training materials developed by departmental instructors Assess training needs through surveys, interviews, focus groups, and consultations with managers and end users Plan, organize, and conduct orientation and ongoing training for employees on IT applications Stay current on technology developments and training best practices through continued learning and research Minimum Education Bachelor's degree in a related field required Minimum Experience & Qualifications Minimum 3 years of proven IT training experience, preferably in a healthcare environment Competency in both Ambulatory and Inpatient Cerner clinical applications Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Visio Experience training business applications such as ServiceNow, Kronos, Lawson, or similar systems preferred Ability to understand and explain business and clinical application workflows Experience writing eLearning scripts preferred Hands-on experience developing a variety of training materials, including: Participant guides Job aids Quick reference guides Short video tutorials Experience utilizing Snagit or similar screen capture tools Experience working in large, dynamic project environments preferred Proven track record of professionalism and excellence
    $45-50 hourly 3d ago
  • Information Technology & Administrative Specialist

    Dramabox

    Technical support technician job in Glendale, CA

    About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus
    $77k-112k yearly est. 10h ago
  • Technology Support Specialist

    Superior Court of California County of Los Angeles 4.1company rating

    Technical support technician job in Los Angeles, CA

    The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court's 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large. Accessible career paths, a healthy work-life balance, job stability, and comprehensive total rewards including generous pay and benefits, a robust public sector pension, and Court matched 401K/457 individual savings plans, are just some of the values that the Court offers to every member of its thriving workforce. Plan your future with the Los Angeles Superior Court - connect with us today. ABOUT THE POSITION As a Technology Support Specialist, you'll be the first line of support connecting Court Technology Services (CTS) with staff and the public, ensuring smooth and reliable access to essential tools. You'll troubleshoot everyday technical issues, configure and deploy hardware and software, and provide hands-on training that empowers users to work confidently with technology. This role is all about problem-solving-diagnosing issues, documenting solutions, and escalating complex matters to senior specialists when needed. You'll also contribute to technology projects, collaborate with vendors, and help maintain knowledgebase resources that make support faster and smarter across the Court. With opportunities to research, test, and evaluate new tools, you'll play a key role in keeping systems efficient and secure. If you're eager to grow your IT career in a dynamic environment where your work directly impacts daily operations, this entry-level position is the perfect gateway into the Court's technology support series. For a detailed , click here. Please note the requirements in the job description may vary from the requirements in this bulletin. Key responsibilities: * Incident Management & Service Requests: Diagnose and resolve routine hardware, software, and connectivity issues, while logging, tracking, and escalating service tickets to ensure timely resolution and consistent support. * Technology Configuration & Deployment: Install, configure, and maintain workstation computers, peripherals, and business productivity applications, and assist with testing and deploying new tools to support Court operations. * Documentation & Knowledgebase Development: Record troubleshooting steps and resolutions in ticketing systems and create knowledgebase articles to provide accurate records and self-service resources for staff. * Customer Communication & Collaboration: Explain technology policies and procedures clearly to staff and public users, and collaborate with CTS team members and vendors to deliver reliable, high-quality service. * Research & Evaluation: Conduct basic research and analysis of hardware, software, and related equipment to recommend improvements and support operational efficiency. THIS IS A TELEWORK ELIGIBLE OPPORTUNITY This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court. SELECTION REQUIREMENTS To qualify, you must meet one of the following options at the time of application: * OPTION I: High School diploma or G.E.D. equivalency -AND- 1+ years' experience in information technology support, including hardware and software. * OPTION II: Associate's degree or higher* in information technology, computer science, management information systems, or related field. * To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit the Applicant Support page. Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio (e.g., working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit. DESIRABLE QUALIFICATIONS The ideal applicant will meet the following preferred criteria: * Possession of CompTIA A+, Network+, or Microsoft Certified Professional credentials demonstrating validated technical expertise. * Proven ability to resolve complex hardware/software issues beyond routine support, including root-cause analysis. * Hands-on experience supporting enterprise applications (e.g., case management systems, ERP, or large public agency platforms). * Documented history of delivering high-quality technical support with strong communication and diplomacy skills. * Experience creating self-service documentation, FAQs, or training materials that improve organizational efficiency. * Familiarity with IT asset tracking systems and software licensing compliance practices. * Experience collaborating on small-scale technology projects, including deployments, upgrades, or vendor integrations. * Understanding of cybersecurity best practices and ability to apply security standards in daily support tasks. * Ability to troubleshoot across multiple operating systems (Windows, mac OS, iOS, Android) and diverse hardware environments. * Proficiency in a second language to assist diverse staff and public users more effectively. APPLICANT SUPPORT & INFORMATION Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked HERE. Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click HERE. WHAT TO EXPECT AFTER APPLYING This recruitment process may take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below: EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire. ASSESSMENT: Applicants who best meet job-related qualifications will be invited to participate in an online assessment measuring ability to make quick decisions, maintaining good working relationships, analyze information, critically evaluate information, learn quickly, generate new ideas, use time efficiently, work to high quality standards, adapt to change, and strive to achieve. ELIGIBILITY: Applicants who best meet job-related qualifications will be placed on an eligible list which will remain active for approximately six (6) months and may be invited to participate in a selection interview. Other vacancies may be filled using this list. Questions regarding this posting may be e-mailed to *******************. Follow us on social media! X | Instagram | Threads | YouTube | Facebook | LinkedIn Los Angeles Superior Court is an equal opportunity employer.
    $41k-73k yearly est. Easy Apply 7d ago
  • Technology Client Services Attorney

    Latham & Watkins LLP 4.9company rating

    Technical support technician job in Los Angeles, CA

    About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Technology Client Services Attorney is an integral part of Latham's Technology & Information Services team. This role will be responsible for communicating and presenting to the firm's clients about innovative technology initiatives, including artificial intelligence and legal technology, aimed at enhancing client service, as well as assisting the Director in developing and supporting the goals of the client services program within the Technology & Information Services Department. This role will be located in either our Global Services Office (Downtown Los Angeles), San Francisco, Chicago, New York, or Washington D.C. office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities & Qualifications Other key responsibilities include: Continuously monitoring and evaluating the firm's technology offerings, including artificial intelligence, as well as current and emerging technologies and market trends that could enhance legal service delivery, and providing insights and making strategic recommendations to senior management to benefit the firm's clients Guiding partners in effectively discussing technology with their clients by providing coaching and support, developing and delivering client-focused presentations that highlight strategic technology initiatives, and ensuring partners are equipped to communicate the benefits of emerging technologies in enhancing legal services Collaborating with the New Business, Client Engagement, and other Business Development teams to keep informed of strategic and emerging clients of the firm and developing technology-related content for panels, pitches, RFPs, and client surveys Developing and maintaining communications, talking points, presentations, and other materials about legal technology trends, artificial intelligence, and technology tools with a client-centric focus Collaborating with the Innovation & AI team to share information about technology initiatives, client feedback, and client workshop and training opportunities Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Display excellent writing skills, including the ability to explain technical systems and concepts in plain language Possess excellent operational skills (e.g., organizing, planning, problem-solving, and decision-making) Demonstrate well-developed and professional interpersonal skills, with the ability to interact effectively with people at all organizational levels of the firm And have: A bachelor's degree or an equivalent, preferably a J.D. or equivalent A minimum of five (5) years of relevant experience Law firm or professional service experience, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Please click here to view the full job description for this role. Please click here to review your rights under U.S. employment laws. #MidSenior #LI-OI1 Pay Range USD $175,000.00 - USD $200,000.00 /Yr.
    $175k-200k yearly Auto-Apply 24d ago
  • Help Desk -IT Service & Support

    JBA International 4.1company rating

    Technical support technician job in Los Angeles, CA

    Help Desk -IT Service & Support- Southern California Our client, a successful Los Angeles based Law Firm is now hiring for a Help Desk and IT Service and Support Analyst to serve as a member of a dynamic Customer Experience “Help Desk” team that processes and resolves incoming user support issues and questions in a timely manner. The team supports technical software, hardware, mobile devices, telephone and audio-video conferencing for Corporate Law Firm employees or guests. A secondary aspect of this role is providing “just in time” training-related videos or instructional steps with pictures via email or quick reference materials. The Customer Experience team as provides 24/7 support services through rotating on-call shifts for after hours and week end support (covered by 4 to 5 team members). This position supports Working From Anywhere (WFA), and/or a hybrid format rotating between home and office. Responsibilities Respond to Help Desk requests via telephone, email, remote access, and in-person (when necessary). Track all end-user support activities through an incident tracking system. “ServiceNow” experience is a plus. Diagnose and resolve end-user issues in the office, at home, and remote locations., including hardware, software, e-mail, internet, or local-area network problems. Deliver, tag, and configure end-user PC desktop hardware, software, and peripherals as needed and assigned. Participate in a rotating on-call schedule that involves after hours and weekend support and availability via remote access and telephone coverage. Develop and maintain an advanced level of proficiency with firm technologies. Work independently to research and resolve complex technical issues. Vital member of the Customer Experience Team, providing exceptional service and support to all end-users ( aka, internal and external customers). Occasionally visit other offices to provide onsite assistance and inventory tasks. Coordinate set up of New Hire accounts, as well as equipment for orientation. Configure applications to meet firm requirements and Best Practices. Gather additional details, clarify, test, reproduce and document customer issues and create/update support tickets in ServiceNow. Ability to work within deadlines and effectively handle stress. Ability to establish effective working relationships and interact successfully with others, especially as part of the IT Department and Customer Experience team. Required Skills & Abilities: Advanced knowledge/experience with Windows operating systems, Microsoft Office, desktop/laptop hardware and mobile devices (Apple/Mac experience is a plus). Ability to work with videoconferencing equipment, document management system (iManage), printers, mobile device management, Citrix/VDI, and other software applications in a legal environment. Strong network experience is a plus. Strong interpersonal skills, ability to interact with people at all levels and highly customer-focused equally across all departments, teams, and practices groups. Ability to quickly adapt to technology changes in a professional services organization. Self-motivated with the ability to execute tasks and make decisions in a high-pressure environment. Bachelor's degree in computer science (or equivalent work experience) is preferred, as well as two years of experience working in a law firm environment. ***********
    $46k-86k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Los Angeles, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-50k yearly est. 9d ago
  • IT Technician

    Petersen Automotive Museum 4.6company rating

    Technical support technician job in Los Angeles, CA

    About the role Seeking an experienced and versatile IT Technician to support both our traditional office IT infrastructure and the unique AV technologies used in gallery spaces. This position involves a wide range of responsibilities, from swapping projector lamps and configuring digital signage using BrightSigns to creating and managing user accounts in an Active Directory environment. The ideal candidate is a self-starter with excellent troubleshooting skills and the ability to handle a variety of tasks through a structured ticketing system. What you'll do Help Desk & Ticketing System Manage and prioritize incoming tickets for IT issues and requests. Troubleshoot and resolve hardware, software, and connectivity problems for staff across multiple departments. Document solutions, escalate complex issues, and track resolution in a centralized ticketing system. IT Infrastructure Support Create, modify, and manage user accounts in Active Directory, ensuring proper permissions and security policies. Manage network access, permissions, and shared resources in coordination with the museum's IT policies. Perform routine maintenance on office computers, peripherals, and network devices. Install, update, and configure software, ensuring compliance with licensing requirements. Gallery AV & Exhibition Support Set up and maintain AV equipment, including projectors, audio systems, and digital signage (e.g., BrightSigns). Troubleshoot issues related to displays, media playback, and gallery installations to ensure smooth visitor experiences. Manage projector maintenance tasks, such as changing projector lamps and cleaning or replacing filters. Printer and Copier Maintenance Administer and maintain office printers, copiers, and multi-functional devices, including print server configurations. Monitor consumables (toner, paper) and coordinate replacements or repairs to minimize downtime. Documentation & Inventory Maintain thorough documentation of configurations, procedures, and troubleshooting steps for future reference. Keep accurate inventory of hardware, software licenses, and AV components. Coordinate with vendors or service providers as needed for equipment purchases, warranties, or repairs. Security & Compliance Follow and enforce IT security protocols and best practices, including antivirus, firewall configurations, and password policies. Ensure systems comply with museum standards and relevant industry regulations. Collaboration & Communication Work closely with museum staff, external vendors, and other IT team members to identify and address technology needs. Provide basic training and guidance to staff on using hardware, software, and AV equipment. Qualifications Education & Experience: Associate or Bachelor's degree in Information Technology or a related field preferred; equivalent hands-on experience in IT/technical support roles considered. Demonstrated experience managing Active Directory, network shares, and user permissions. Experience with setting up and troubleshooting AV systems (e.g., projectors, digital signage solutions like BrightSigns). Technical Skills: Strong hardware and software troubleshooting skills (Windows OS, Microsoft Office Suite, etc.). Microsoft Active Domain, Networking, Server Migration skills Familiarity with networking fundamentals: TCP/IP, DNS, DHCP, VPN, firewalls, and switches. Proficiency with printer administration, including print servers and driver management. Understanding of ticketing systems and issue tracking for efficient workflow management. Soft Skills: Excellent communication and interpersonal skills. Ability to multitask and handle multiple priorities in a fast-paced, dynamic environment. Strong organizational and documentation abilities. Willingness to learn new technologies and adapt to evolving museum needs.
    $45k-74k yearly est. 41d ago
  • IT/IS Technician

    Fortech Solutions

    Technical support technician job in Los Angeles, CA

    Job DescriptionSalary: About Us Fortech Solutions Inc. is a leader in the audio-visual industry, providing high-quality residential, private commercial, and public automation services. With 19 years of experience and a commitment to innovation, we are expanding our services to include robust IT and IS support for our valued clients. Position Overview We are seeking a highly skilled and motivated IT/IS Technician to join our team. In this role, you will provide exceptional IT and IS services to clients, address technical concerns, troubleshoot issues, and actively monitor systems to ensure peak performance. If you have a passion for technology, problem-solving, and delivering excellent customer service, we want to hear from you. Key Responsibilities Client Support - Provide on-site and remote IT/IS support to clients. - Respond promptly to technical concerns and inquiries. - Train clients on system functionality and usage. Troubleshooting and Maintenance - Diagnose and resolve hardware, software, and network issues. - Perform regular system maintenance and updates. - Collaborate with AV technicians to ensure seamless system integration. System Monitoring - Actively monitor client systems for performance and security. - Implement and manage IT/IS solutions, including firewalls, VPNs, and backup systems. - Maintain comprehensive documentation of systems, processes, and changes. Project Support - Assist in the setup and configuration of IT infrastructure for AV projects. - Work with the team to design, implement, and optimize IT solutions. Qualifications Education & Experience - Associate's or Bachelors degree in IT, Computer Science, or a related field. - Minimum 2 years of experience in IT support or a related role, preferably in the AV or tech industry. Technical Skills - Proficiency with Windows, Mac OS, and Linux operating systems. - Strong understanding of networking concepts (TCP/IP, DNS, DHCP). - Experience with firewalls, routers, and managed switches. - Familiarity with IT monitoring tools and platforms. - Knowledge of AV systems and automation (preferred but not required). Soft Skills - Excellent communication and customer service skills. - Strong problem-solving abilities and attention to detail. - Ability to work independently and as part of a team. What We Offer - Competitive salary based on experience. - Opportunities for professional development and growth. - A dynamic and collaborative work environment. How to Apply Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to *********************** Fortech Solutions Inc. is an equal opportunity employer. Join Our Team Ready to join a team that combines cutting-edge technology with world-class service? Apply today and become part of the Fortech Solutions Inc. family!
    $51k-97k yearly est. Easy Apply 18d ago
  • IT Technician

    E-Logic

    Technical support technician job in California City, CA

    The objective of the lT Technician contract is to provide all personnel, supervision and other services necessary to perform lT technical services for systems involved. Actively participates in all exercises and contingency operations, to include preparation for contingency action plans and continuity of operations plans. Use varied functions of multiple office automation software to produce a wide range of documents, formats, etc. Daily and Monthly Responsibilities: Maintain existing systems and environments IAW disciplined engineering practices and sustain applications, databases and interfaces in compliance with applicable DHA. Support system sustainment activities to include maintaining existing legacy systems and environments and to sustain applications, databases and interfaces. Provide application services to support, maintain and operate systems or services. Create and test backups of data, provide data cleansing services, verify data integrity, implement access controls. Maintains system computer manuals containing start-up instructions, system loading, and restart and recovery procedures lnstall, support and maintain computer systems. Plan and respond to service outages. Diagnose software and hardware failures to resolution. lmplement and ensure security preventive measures are fully functioning. Monitor and enhance system performance. Utilize remedy tracking database for current, and historical, tracking of customer req uirements. Performs server maintenance and management to ensure security and appropriate levels of access. Manages information backup and recovery functions to ensure the integrity of information stored on network equipment. Manages information access and distribution through the use of Active Directory and other network management tools. Provide Help Desk Tier 1, Tier 2 and/or Tier 3 support for technical assistance, order processing, support of multiple software versions, training, warrant, and maintenance.
    $50k-98k yearly est. 60d+ ago
  • Job opportunity on Information Technology for Freshers & Experienced

    Horizon Technologies

    Technical support technician job in California City, CA

    Horizon Technologies is one of the fast growing, CA based organization specializing in IT consulting and business services for mid to large size organizations. Our team has excellent track record of providing excellent career Counseling and Placements in the shortest time. Horizon technologies offering Fresh H1B (2015-16) Sponsorship - H1B Transfer Expert, Cap exempt and GC processing for OPT, CPT, EAD, L2 EAD so hereby am sending you the mail regarding the company and the recent requirements we got from the clients, Please look at below details & benefits from Horizon and if you are interested reply back to me with your updated resume and brief email ASAP. I will appreciate for references. As a company, Horizon has strengths that are hard to find. For more than a decade, we have acquired, assembled and integrated the dynamic capabilities modern businesses need to succeed in the global marketplace. When we begin working with you, our strengths become your own. Horizon Technologies specializes in Application Development/Administration, providing IT services to Fortune 500+ companies. Some of our clients, to whom our consultants provide services are Fujitsu America, PLA, Sonata, Stryker, John Deer, HCL, AT&T, Cognizant, IBM, pfizer, gmac.com, TCS, Wipro, Texas instruments, Wells Fargo, Abercrombie & Fitch, Citigroup, Toyota Motors, GM, AAA insurance, Hartford Insurance, Quilogy, Capital One group, Sprint, Embark, Cingular, Verizon, Bank of America, JPMC, Nation Wide, Bayer, Freddie Mac, Armstrong, Minolta, Nestle, Cisco, Patni, Bell south, Ford, ORACLE, Microsoft, Mahindra Satyam etc. Training Credentials : (Hands on Session) • Live Online TRAINING Programs • Duration of Courses is 4-5 weeks • Class will be on Monday to Friday • Class Duration is 1:00 hr to 2:00 hrs per day. • REALTIME EXAMPLES with all the topics mentioned in course contents • We are offering best online Training with real time project by 10+ year's expert trainers • Accommodations are provided • 100% job placement • Personalized training methodologies • Accessible lab facilities • Mock-Interviews and doubt clarification sessions • Help and support during interview preparation and on project support • Aggressive marketing team with more than 10 years of experience Top Notch Training Programs: • JAVA UI • Java/J2EE • QA Selenium • Business Analyst • Data Analyst • Tableau • IOS, iPhone • Android • Hadoop • .Net • WCS • Sales Force • Microsoft Dynamics. Welcoming OPT/ CPT/ H1B/ GC/ Citizens (Fresher and experienced professionals) for our consulting needs Horizon is a leading IT services Company with a strong customer base across United States. Benefit Expenses bear by the Company: • Corporate Training • H1B sponsorship • Green card processing for Eligible candidates • Sales support for deployment onto projects • Technical support while on the projects Job Descriptions Java/J2EE Developer Required Skills • JAVA, J2EE, Sun One Application Server, Sybase, Oracle • JSP, Servlets, Struts, Spring framework • Serena Dimension or other version control systems • Quality Center or other requirements/test tracking systems • Work with the development team in design, development, build and deployment. • Assist the technical lead with estimating, tracking and reporting. • Participate in requirements / test case / other reviews. • Mentor other the development team members in web development, test practices, OO design, and J2EE architecture .NET DEVELOPER Required skills • Microsoft SQL Server 2005/2008, MySQL or other relational databases including stored procedures, views and triggers • Microsoft SQL Server Reporting Services or other reporting tool • Microsoft Visual Studio 2005/2008/2010, VB.NET, C#, ASP.NET • Microsoft Visual Basic • LINQ • ASP, VBScript, HTML, JavaScript, AJAX, CSS, XML, XSLT • Web page design • Windows application design BI SQL Data Warehouse Developer Required Skills • MS SQL Server • Strong database design and development experience • Experience with T-SQL queries and stored procedures • Experience with MDX and OLAP • Experience with SSIS and SSRS • Experience with SSAS is a plus • Experience with optimizing database design, analyzing data, queries & DDL • Able to tune Indexes and perform maintenance • Excellent problem solving skills and analytical skills Selenium QA Tester with Retail on E-Commerce Required Skills • experience in Automation testing. • Experience in testing on all three components of Selenium • Selenium IDE • Selenium Remote Control for automating Web App UI testing • Selenium Grid Types of Testing: • UI testing • Browser based testing • API Testing If you have any questions, please feel free to give me a call at ************/EXT-5059. Qualifications Bachelors / Masters - Computer Science, Information technology, Skills - C, C++, SQL, Etc...... Additional Information Thanks & Regards, Ravi Teja Sr.Technical Recruiter Horizon Technologies Inc 1270 Oakmead Parkway, Suite # 115 Sunnyvale CA 94085 Ph: ************** Ext: 5059 E-mail id: raviteja@horizontechnolcom
    $50k-98k yearly est. 1d ago
  • IT Technician

    Next Perimeter

    Technical support technician job in Glendale, CA

    Job Description Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day. Job Posted by ApplicantPro
    $51k-97k yearly est. 6d ago
  • ENTRY-LEVEL IT / DIGITAL ARCHIVE TECHNICIAN

    Nightbird Productions Inc.

    Technical support technician job in West Hollywood, CA

    Job DescriptionENTRY-LEVEL IT / DIGITAL ARCHIVE TECHNICIAN Part-time or Contract | On-site | West Hollywood / on site at our recording studios We are looking for a smart, organized, tech-comfortable Entry-Level IT / Digital Data Technician to help consolidate, migrate, and streamline multiple large media libraries (music, photos, documents) across several drive systems. This is a hands-on role involving data transfers, RAID/drive management, file organization, and backup/archival work. RESPONSIBILITIES Transfer and consolidate media across multiple drive types including miscellaneous cables, external drives & Thunderblade units Migrate and integrate existing Drobo RAID arrays into new storage systems Install 8 x 16TB drives into a new Drobo unit for the recording studio Deduplicate all media: ensuring only one master copy of each file/asset exists across all drives Create a unified backup system after deduplication & cleanup Organize and rebuild Jeds iTunes / Apple Music library Reorganize and streamline the photo & digital asset library (multiple formats, libraries, locations) Maintain highest-quality versions of all files while eliminating redundancy IDEAL QUALIFICATIONS Comfortable handling large digital media libraries Knowledge of RAID systems (Drobo preferred) or willingness to learn Familiarity with Thunderblade drives, mac OS media libraries, file systems Detail-oriented, patient, organized able to work systematically A problem-solver who enjoys cleanup, structure, and data order No advanced experience required trainable fast-learner welcome WHAT YOULL BE WORKING WITH Drobo RAID systems Thunderblade drives Music (iTunes/Apple Music library) Photo library archives Documents & media in multiple formats If you like the feeling of turning chaos into clean, well-structured digital systems this is the job for you. To Apply: Send a short intro + relevant experience or interest to with requested hourly rate:
    $51k-97k yearly est. 8d ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Lancaster, CA?

The average technical support technician in Lancaster, CA earns between $31,000 and $82,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Lancaster, CA

$51,000
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