Technical support technician jobs in Las Vegas, NV

Source One is a staffing services company and we're currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site). Title: TeleOperations Specialist (Technical Support Specialist) Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below) Various Shifts Available: Hours: 10am-6:30pm or 5:30pm-2am Days: Tues-Sat, Wed-Sun, Thurs-Mon or Sat-Wed * Ideal candidates will be flexible on shift days/times Job description: Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system. As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure. Responsibilities: - Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation - Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines - Assist in gathering performance metrics and reporting observations to improve system functionality - Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface - Follow company protocols and regulatory requirements to maintain high operational standards Requirements: - 2+ years of experience in operations, technical support, software testing, or a similar field - Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles - Excellent driving history and no criminal history - Excellent written and verbal communication skills - Willingness to work flexible shift hours Bonus Qualifications: - Experience with QA testing or working in the autonomous vehicle industry - Bachelor's degree in STEM, analytics, or related field - Basic understanding of data analysis to help build out and analyze metrics - Strong familiarity with video game-style controls or simulation software Benefits: - Pre-tax commuter benefits - Employer subsidized health care benefits - Flexible Spending Account for healthcare-related costs - Short and long term disability coverage and life insurance - 401k package

The Senior Technical Support Specialist provides advanced technical assistance to dealers, service technicians, distributors, and end users within the pool and spa industry. This role serves as a subject-matter expert in troubleshooting, diagnostics, and product performance, with an emphasis on delivering exceptional customer support and driving field-level product knowledge. The ideal candidate has at least 5 years of hands-on experience in the pool and spa industry and brings strong analytical, communication, and customer service skills. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions: Technical Support & Troubleshooting Provide expert-level phone, email, and ticket-based technical support to dealers, technicians, and end users. Diagnose complex electrical, hydraulic, mechanical, and water-quality issues related to spas, hot tubs, and pool systems. Guide callers through step-by-step troubleshooting and repairs, ensuring safety and accuracy. Escalate systemic issues to Engineering, Product Development, or Quality teams as appropriate. Escalation Management Serve as the primary point of contact for advanced or high-priority escalations from dealers, technicians, Customer Care representatives, and internal teams. Assess urgency, customer impact, and technical complexity to determine the appropriate escalation path. Take ownership of escalated cases through full resolution, ensuring timely communication, accurate documentation, and strong follow-through. Coordinate cross-functionally with Engineering, Product Development, Quality, and Warranty teams to resolve recurring or systemic issues. Provide coaching, guidance, and decision support to Technical Support Representatives on how to prevent unnecessary escalations and improve first-call resolution. Identify trends or repeat escalations and communicate findings to leadership to drive process, product, or training improvements. Product Knowledge & Documentation Maintain in-depth knowledge of all spa and swim spa equipment, including control systems, pumps, heaters, filtration, lighting, and aftermarket accessories. Assist with developing and updating technical manuals, troubleshooting guides, and knowledge base content. Support new product launches by reviewing technical documentation and identifying potential field support needs. Dealer & Technician Support Build strong relationships with dealers and service partners by providing timely, reliable, and professional support. Conduct remote training sessions or in-person technical demonstrations, as needed. Provide feedback to internal teams on recurring field issues, warranty trends, and product improvement opportunities. Warranty & Service Administration Review and process warranty claims, ensuring accuracy and adherence to company policies. Assist with root-cause analysis on returned product and document findings for Engineering and Quality teams. Track and report technical issues, themes, and resolution times to support continuous improvement. Cross-Functional Collaboration Partner with Engineering, Product Development, and Manufacturing to identify, document, and resolve product issues. Provide insights on product design, usability, and serviceability based on real-world customer feedback. Participate in continuous improvement initiatives to enhance product reliability and service processes. POSITION QUALIFICATIONS Competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. SKILLS & ABILITIES Education: High school diploma or equivalent required; technical certification or associate degree in electronics, mechanics, or a related field preferred. Experience: 5+ years of technical support or field service experience, preferably in spa, hot tub, HVAC, or pool equipment industries. Strong understanding of electrical and mechanical systems, diagnostic tools, and technical schematics. Familiarity with common brands and components used in the industry (Balboa, Gecko, Waterway, etc.). Computer Skills: Proficient in Microsoft Office and experience with CRM, ticketing systems, and technical support tools or ERP systems (e.g., NetSuite, Salesforce, Sage). Other Requirements: Customer-focused with the ability to manage difficult conversations professionally and empathetically. Excellent verbal and written communication skills. High attention to detail and organizational skills. Ability to multitask, prioritize, and remain organized in a fast-paced environment.

MS Shift is a fast moving company seeking a team player to join our growing team. Working as part of a professional technical support team, you will participate in providing technical support to our high-end clients. You will be part of a capable team whose mission is to provide a superior customer service by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, MS SHIFT software and hardware installation and set up, assisting with our applications and troubleshooting various technical issues. Onsite and remote support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Note: this is on-site position. Responsibilities: • Deliver outstanding customer service and knowledgeable technical support/troubleshooting. • Install, implement, maintain, troubleshoot and/or repair of our software and hardware. • Accurately process and record transactions using our internal and detailed ticketing system. • Efficiently and effectively escalate deeper technical issues to Supervisor as required to drive to resolution. • Offer alternative solutions where appropriate with the objective of retaining system functionality. • Follow up and make scheduled call backs to customers. • Ensure systems reliability, integrity and security. • Stay current with product information, changes and updates. The salary range for this position is based on experience. Qualifications: • Bachelor's degree in Computer Science or related field. • Attention to detail, excellent verbal and written communication skills. • 5+ Years of experience in Tech Support • Professional experience in providing technical support to non-technical end users. • Experience supporting mission-critical systems by phone. • Helpful, friendly and patient attitude with a strong desire to learn. • Excellent problem-solving, time management and interpersonal skills. • Interest along with the experience/ability to develop a training curriculum and lead classroom trainings. • Focused, flexible and works well under pressure. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Taurean Consulting Group is a 100% Woman-Owned IT Staffing and Project Solutions company built on deep relationships. With over 25 years of experience in Technology Staffing, we match candidates to the culture of an organization as well as required skill sets. Join our client world-class IT team where innovation, service excellence, and teamwork drive everything we do. We're looking for an Deskside Analyst to deliver exceptional technical support to our team members across the resort, ensuring their technology is reliable, secure, and ready to perform. Successful candidates excel at and enjoy: Manage and resolve ServiceNow support tickets with speed and accuracy. Communicate clearly and professionally with team members across departments, providing timely updates and complete resolutions. Troubleshoot and repair PC hardware, printers, and network peripherals. Document all support activity to maintain transparency and service quality. Your previous experience includes: 3+ years of progressive experience in PC hardware and software support. 21 years of age. Active Gaming license required. Worked in a Casino Gaming environment. Strong knowledge of Windows OS, Microsoft Office, Active Directory, and basic printer/network troubleshooting. SALARY - $24/hr. Must be available to work a shift that can vary and start as early as 6am and late as 11pm and/or weekends. Where you land in the salary range depends on how well your background and experience meet the requirements outlined in the job posting. Making that first impression on your resume, online profile, and in your interview is a key part of the process. The Taurean recruitment team is dedicated to helping you present your very best self. Does this sound like the job for you? If so, please apply today! Let's do this! Not sure this is a fit? We can help! Contact us at ************ to speak with one of our consultants about your career path!

Title: Network Infrastructure Technician Openings: 2 Duration: Permanent Shift: (First 90 days will be 9-5 for training period) Day: 7 AM - 3PM Swing: 3 PM - 11 PM Night: 10 PM- 8 AM (4 x 10-hour shifts) Required Skills & Experience: 3+ years of experience as a network technician Proficiency in layer one infrastructure, including pulling cables, horizontal structured cabling, running fiber and copper cabling Proficiency in networking, including racking and stacking servers Proficiency in computer repairs and software upgrades Attention to detail Nice to Have Skills & Experience: Certifications: A+, Security+, and Network+ Ability to work in a complex environment with the ability to pivot Job Description: Insight Global is seeking a dedicated Network Technician to join one of the largest data centers in the world, where innovation meets excellence. As a member of our client's dynamic team of technicians, you will operate 24/7 to maintain extensive server infrastructure. Your responsibilities will include Smart Hands Tasks, such as plugging servers back in and fixing servers; Installs, which involve handling customer move-ins, managing carrier housing, delivering internet connections through fiber, and troubleshooting; and Internal Projects, covering all internal network projects, moving signals from point A to point B, and combining installs and smart hands tasks. We are looking for a dedicated professional to help us maintain and enhance our network infrastructure. Contract/Contract-to-Hire Roles: Compensation: $24/hr to $27/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Osaic Careers Technology Support Opportunity in Financial Services Technology Support Specialist II Role Type: Full time (5 days Weekly in Office) Salary: $60,000 - $70,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust. Responsibilities: Maintains a thorough working knowledge of all applications on the network Implement network security measures to protect against unauthorized access and cyber threats Manage firewalls, intrusion detection/prevention systems, and access control policies Maintain on premise Windows Server administration Conduct network vulnerability assessments and remediation Plan for future network growth and scalability needs Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure Develop and maintain the organizations Information Security Policies and Procedures Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations Ensuring technology standards and best practices are met Assist the Technology Officer to test and maintain disaster and emergency recovery plans Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc. Works with other departments to use new technologies to streamline company policies and rules Evaluates new technology and makes recommendations on technological solutions Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority Refers problems to appropriate individuals and ensures answers or information is received by inquiring party Ability work independently and in a team environment Maintains strict confidentiality of all records and data received and produced. Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts. Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer. Comply with all company policies and procedures, state laws and regulations. Participate in required annual BSA/AML/OFAC and Compliance training. Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position. Understand business implications of decisions; display orientation to profitability; align work with strategic goals. Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions. Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. All other duties as assigned Education Requirements: High School Diploma or equivalent (GED) required. Basic Requirements: Salesforce knowledge is a plus Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel. Effective communication and leadership skills. Ability to analyze complex problems and identify appropriate solutions. Ability to make rule based and analytical decisions. Ability to organize, prioritize and handle multiple tasks. Ability to conduct training needs analysis. Ability to pay close attention to detail. Ability to maintain complete confidentiality of information Ability to effectively function as a team player Ability to be at work on a regular and predictable basis

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

Job DescriptionDescription: Be a proactive and versatile IT Support Specialist working in a small but dynamic team. As the sole IT Support Specialist, you will be responsible for providing general IT support, managing IT systems, and assisting with the overall smooth running of our technical operations. You will be the main point of contact for support related inquiries. Investigate and resolve software and hardware issues reported by end users. Must understand general PC networking, hardware, and Microsoft Products. Understands Salesforce functions and performs basic administrative functions within Salesforce. Understands the troubleshooting process and related concepts. Conducts research regarding the subject matter when needed. This position will communicate across all levels of the organization. This role offers the opportunity to work in a fast-paced, hands-on environment with a high level of responsibility and autonomy. Essential Job Functions: Manage IT-related systems including but not limited to: Network, Servers, Office 365, Phone, Access Control, Alarm system and other applicable platforms Prioritize and troubleshoot Helpdesk requests and identify and escalate situations requiring urgent attention Maintain accurate records of support history and resolution with end users Identify and report to management any recurring support issues Diagnose and resolve technical hardware and software issues Support the setup and maintenance of user accounts, permissions, and access rights across various systems, including Salesforce. Manage workstations, iPhones, VOIP devices, printers, and other network devices ensuring all peripherals and software are working properly Identify and resolve performance issues as well as potential threats, security breaches, etc., and handles judiciously Report all potential integrity breaches, unresolved issues, problems or requests to management Apply updates to end users and ensure all devices are protected with up-to-date virus protection Assess IT needs for end users - including center staff - and report to IT Manager/Director on an ongoing basis Relocate IT/Phone equipment as requested by Department Managers Remain current with system information, changes and updates Perform admin functions in Salesforce, i.e., password resets, workflows, user set ups Develop an understanding of our business processes and how they correlate to our CRM and IT processes Any other assigned duties Regular and reliable attendance is an essential function of the job Requirements: Knowledge, Skills and Abilities: Strong interpersonal skills with ability to communicate effectively and professionally within all levels of the organization while remaining customer-focused and results-driven Ability to remain patient and calm when dealing with end users at all levels Strong customer service skills and the ability to communicate technical information to non-technical users. Must be trustworthy with an understanding of confidentiality. Must possess strong attention-to-detail skills Able to work independently as well as within a team Manage multiple priorities effectively A proactive problem solver who can take ownership of tasks and find solutions Qualifications: Proven experience as an IT Support Specialist, Help Desk Technician, or similar role in a small to medium-sized business environment. Proficiency in troubleshooting hardware and software issues. Strong understanding of computer systems, networks, and software applications (e.g., Microsoft Office 365, SalesForce). Familiarity with basic networking concepts (e.g., TCP/IP, VPN, DHCP, DNS). Experience with both Windows and Mac OS platforms Basic understanding of security practices and data protection policies. Requirements: · Associate's degree or Trade School preferred or equivalent work experience in Information Technology · 2+ years of previous helpdesk experience

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

The IT Support team maintains the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. Because of the nature of the job, some companies may require their IT Support to undertake shift work. IT Support duties and responsibilities of the job When compiling an IT Support job description, here is a selection of duties to include: Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staff members IT Support job qualifications and requirements Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following: Computer Science Computing Engineering There are also a number of qualities that candidates should be expected to display: A technical, logical thought process Problem-solving skills An ability to stick to strict deadlines An ability to prioritise and delegate A keen eye for detail

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Systems and Support Specialist The Systems and Support Specialist is responsible for providing technical support, troubleshooting, and maintenance for the organization's IT systems, hardware, and software. This role ensures that end users receive prompt and effective assistance, and that systems operate efficiently and securely. The Systems and Support Specialist work closely with the IT team, system administrators, and departmental staff to support day-to-day operations and contribute to broader IT projects and initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Provide first- and second-level support for desktops, laptops, mobile devices, printers, and peripheral equipment. Troubleshoot and resolve issues related to operating systems, software applications, and network connectivity. Respond to help-desk requests via ticketing system, phone, or email in a timely and professional manner. Set up and configure new hardware and software for end users, including imaging and user account setup. Maintain, monitor, and update system configurations, security settings, and antivirus tools. Escalate complex issues to senior IT staff or vendors when appropriate. Assist with user account management, password resets, access permissions, and system updates. Maintain accurate documentation of support activities, system changes, and configurations. Provide technical support for meetings, AV equipment, and video conferencing platforms. Assist in the implementation of IT projects, including hardware upgrades, software rollouts, and migrations. Support data backup and recovery procedures and ensure compliance with IT security policies. Maintain inventory of IT assets and assist with lifecycle management and equipment tracking. Train users in basic system functions, software applications, and security practices. Perform other duties as assigned by the Systems and Support Manager or IT leadership. SUPERVISORY RESPONSIBILITIES This position does not include direct supervisory responsibilities but may assist in guiding or mentoring junior support staff or interns as needed. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required: Associate's degree in information technology, Computer Science, or a related field required; bachelor's degree preferred. 2+ years of experience in technical support or systems support role. Strong knowledge of Windows and/or mac OS environments, Microsoft Office 365, and common desktop applications. Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPN). Experience supporting and troubleshooting hardware such as desktops, laptops, printers, and mobile devices. Strong analytical and problem-solving skills. Excellent customer service and communication skills. Ability to work independently and manage multiple tasks and priorities. Experience with help desk or ticketing systems (e.g., Zendesk, Fresh service, Jira) preferred. Knowledge of cybersecurity practices and data privacy standards a plus. Willingness to learn and adapt to new technologies. CERTIFICATES, LICENSES, REGISTRATIONS Relevant IT certifications preferred (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation). Must be able to obtain and maintain all required licenses and work cards as mandated by local and state regulatory agencies, if applicable. LANGUAGE SKILLS Must be able to communicate clearly and effectively in English, both verbally and in writing. Ability to explain technical concepts in a user-friendly manner. REASONING ABILITY Must be able to identify, analyze, and solve technical problems efficiently. Ability to prioritize support requests and respond appropriately to urgent issues. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Primarily office-based with frequent interaction with end users across the organization. May involve occasional travel to remote sites or off-site locations. Fast-paced, team-oriented environment requires multitasking and adaptability. May require after-hours or weekend work for system maintenance or emergency support. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Ability to sit or stand for extended periods while working on computers or performing installations. Must be able to lift and move equipment such as monitors, computers, and network devices (up to 50 lbs.). Manual dexterity to work with tools, cables, and small components. Visual acuity required to inspect and troubleshoot hardware and review documentation. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As a Network Field Technician - Tier 2, you will support global deployment projects by installing, testing, and troubleshooting enterprise-grade network hardware and infrastructure. You'll work closely with Project Managers and Network Engineers to ensure seamless and timely rollouts of networking solutions at customer sites around the world. This role involves frequent international travel and hands-on technical execution in fast-paced environments. KEY RESPONSIBILITIES: Deploy and support network hardware including switches, routers, wireless access points, PDUs, and cabling systems (copper and fiber). Rack, stack, and cable equipment in compliance with data center and networking standards. Perform copper and fiber termination, testing, and troubleshooting to ensure optimal performance and adherence to specifications. Interpret network diagrams, port maps, and rack elevation drawings to execute deployments accurately. Assist in site readiness surveys including assessment of MDF/IDF power, cooling, and rack infrastructure. Conduct both pre- and post-installation Wi-Fi surveys using industry-standard tools. Collaborate with Network Engineers to support network implementation, issue resolution, and change requests. Document work completed, inventory used, and site conditions through comprehensive reporting. Maintain high quality and productivity standards while meeting strict project timelines. Uphold safety and operational protocols across various environments, including live data centers and construction sites. ESSENTIAL CRITERIA: 4+ years of hands-on experience in network deployments or field installations. Proficiency with enterprise networking hardware from major vendors (Cisco, Juniper, HPE, etc.). Strong understanding of cabling standards (Cat5e/6/6a, fiber types, patch panel management). Ability to interpret technical diagrams and Bills of Materials (BOMs). Strong troubleshooting skills for network connectivity and cabling issues. Excellent communication, organizational, and customer-facing skills. Comfortable lifting equipment up to 50 lbs and working in physically demanding environments. Must be available to work flexible hours, including evenings and weekends when needed. Must be willing and able to travel internationally on short notice. DESIRABLE CRITERIA: Certifications: CCNA, JNCIA, CompTIA Network+, or equivalent. Experience with wireless deployments and survey tools (Ekahau, NetAlly, etc.). Familiarity with structured cabling best practices, grounding, and labeling standards. Prior experience in enterprise, data center, or multi-site corporate environments. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-CC1 Pay Range$34-$36 USD

We are assisting an on-demand, autonomous ride-hailing company in hiring a Client Services Technicianto provide IT support to end-users. In this role, you will be responsible for fielding all incoming support requests, prioritizing/assigning them to the appropriate party, and ensuring that requests are addressed in a timely manner. We're looking for someone who has 1+ years of experience in a similar IT support role, including strong problem-solving skills, excellent written communication skills, and demonstrated time management skills. RATE: $40 to $45 per hour LENGTH: 6 months to 1 year with a high possibility of extension As a Client Services Technician, you'll: Provide onsite support 5 days per week. Manage Tier 1 support requests via emails, Slack, and Jira/ServiceNow service desk tickets. Manage, work, and track tickets in ticketing systems. Manage escalations to other IT staff. Identify and report support trends. Create, manage, and troubleshoot accounts and access via Active Directory. Requirements 1-3 years of experience in a similar IT Support role Analytical and problem-solving skills to troubleshoot and diagnose issues Demonstrated written communication skills to create useful support logs Time management skills to provide updates and fixes within a promised time frame Multitasking skills to assist multiple employees at once Observational skills to recognize warning signs that indicate potential problems Customer service skills to interact professionally and positively with employees and coworkers High-level knowledge of commonly used software, hardware, and applications Benefits Pre-tax commuter benefits Employer-subsidized healthcare benefits Flexible Spending Account for healthcare costs All costs covered for short- and long-term disability and life insurance 401k package Commitment: This is a full-time, ongoing contract position, open to candidates local to the Las Vegas area. contract position, open to candidates local to the Las Vegas area.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members. This role will pay an hourly rate of $25.00-$30.00. Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching. This position will remain open until March 13, 2026. Responsibilities Install, configure, and troubleshoot computer systems, hardware, and software. Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. Follow established procedures and processes for computer maintenance. Provide training and support to team members in the use of computer systems and software. Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Set up new employees' technology, including laptops, desktops, and mobile devices. Provide onboarding training on how to use the company's IT systems and applications. Excellent customer service skills over the phone, by email and in-person. Provide technical support to employees who are having problems with their hardware or software using help desk software. Support the company's digital signage network. Troubleshoot problems and ensure that the network is secure. Administer the company's O365 environment. Conduct a weekly cybersecurity review of all systems, emails, and endpoints. Check for malware, vulnerabilities, and unauthorized access through Sophos. Work with employees to understand their needs and then recommend solutions that meet those needs. Other duties, responsibilities and/ or projects as assigned. Qualifications 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems. A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired. Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements. Experience in public facility preferred. CompTIA A+ certification desired. An understanding of how PCs function in a networking environment. Principles and techniques of maintenance and repair for PC systems and related equipment. A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets. Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point. Safe work practices. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

BFC Contractor- SEES- Vols - (230004DJDescription To apply for this position you must be part of the BFC and pre-approved by the director of Facilities Management Department. Primary Location: HENDERSONWork Locations: FACILITIES ASSET MANAGEMENT 1180 MILITARY TRIBUTE PLACE HENDERSON 89074Organization: Clark County School DistrictJob Posting: Apr 18, 2023, 10:23:57 PMUnposting Date: Ongoing

Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off - WORK FROM YOUR HOME (First 4 weeks of training, Monday to Friday: 9am - 6pm) Full Time Hours: Monday - Friday: 11am - 8pm Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients' technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds - and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you! Looking for a candidate that meets the following criteria: • Exceptional written and oral communication skills. • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. • Strong documentation skills. • Fierce attention to detail and strong multi-tasking skills • Ability to mentor and be mentored • Strong technical background and interest • Desire to solve complex problems and learn from them! Skills: • Windows 10 • Network Printers and Deployment • LAN and WAN Networking • General Hardware and Software Troubleshooting Some knowledge: • Windows Server 2019 • Office 365 and Exchange Administration • Active Directory • Group Policy • Hyper-V and/or VSphere/ESXi As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO. Come join our team! Compensation: $30,000.00 - $40,000.00 per year We provide Managed IT Services to local small and medium sized businesses. We deploy and support a variety of different technologies and products, everything from Microsoft Windows and Server products to Cisco and VMWare and others. Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company! Cybertron provides World Class IT Services and Support to local small and medium sized businesses.

Click here for job description IT SUPPORT SPECIALIST I - Information Technology Under the direction of the IT Support/Project Manager, provide hardware/software support for the City's computer and technology resources, and serve as IBM i5 operator on an as-needed basis. Perform related work as required. ESSENTIAL JOB FUNCTIONS: Install, configure, diagnose, repair computer hardware/software, printers, network equipment, RF equipment, or datacenter equipment, involving some exposure to electrical and mechanical hazards with appropriate safety precautions. Work closely with customers to assist in solving reported problems with computers and or software. Make arithmetic calculations and perform work efficiently and accurately. Communicate courteously and effectively with other employees, officials, vendors, and the public. Sit, stand, and input data frequently for extended periods of time. Read difficult technical documents and computer screens. Perform operational duties and complete scheduled workload within required timeframes with little supervision. Route various printouts, source documents, forms and tapes to departments. Follow detailed instructions to complete scheduled tasks with care. Work with computers, tape drives, detacher, decollator, hard disk drives, and various computer printers. Perform data entry as required. Work with vendors on support-related issues. Some weekend and/or night work is required. OTHER JOB FUNCTIONS: i5 backup operations; lift, pull, drag, push and carry up to 50 pounds of equipment or related supplies. REQUIRED EDUCATION, DEGREES, CERTIFICATES, AND/OR LICENSES: Associates degree, or 60+ hours towards a Bachelor's degree or accredited trade school, or equivalent education and experience. Valid Texas driver's license, Class "C", required. EXPERIENCE, TRAINING, KNOWLEDGE, AND SKILLS: Prefer one (1) year experience installing and supporting PC hardware/software in a Windows environment, working with computers, network equipment, or similar technology. Additional education/training will also be considered. Number of available positions: 1 Associates degree, or 60+ hours towards a Bachelor's degree or accredited trade school, or equivalent education and experience. Valid Texas driver's license, Class "C", required. Prefer one (1) year experience installing and supporting PC hardware/software in a Windows environment, working with computers, network equipment, or similar technology. Additional education/training will also be considered. Position : 000424001 Code : 310-1 Type : INTERNAL & EXTERNAL Location : INFORMATION SYSTEMS Group : NONEXEMPT Job Family : INFORMATION TECHNOLOGY Job Class : IT SUPPORT SPECIALIST I Salary: $29.16-$42.96

Amentum is hiring an Information Technology Specialist for Creech Air Force Base. As an Information Technology Specialist in the United States Air Force Logistics Division, you will maintain secure and efficient digital systems that support mission-critical logistics functions. This role blends technical expertise with military protocols, providing a unique opportunity in high-security environments. **Compensation:** The hourly starting rate for this position is $42.70 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits:** Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental and vision insurance, 401(k) retirement plan, life insurance, long term and short-term disability insurance, paid time off, and parental leave. **Essential Responsibilities:** + **Microsoft Windows O365 and System Administration** : Facilitate the configuration, deployment, and management of user accounts and permissions in Active Directory to ensure secure access and compliance with Air Force protocols. Manage software deployment and updates via Software Center, providing daily support for applications including Microsoft Word, Outlook, Excel, and other specialized software. Conduct SharePoint administration by updating permissions for classified and non-classified environments. Oversee driver updates for department-specific devices to ensure compatibility. + **Device Maintenance and Operational Continuity** : Execute preventive maintenance protocols for computing devices and printers to optimize system performance and minimize downtime. Coordinate asset relocations as needed, maintain precise inventory management practices via ADPE (Automatic Data Processing Equipment), and manage a reserve of spare equipment to facilitate seamless hardware swaps. Utilize technical expertise in hardware diagnostics, component troubleshooting, and firmware updates to ensure optimal device functionality and compliance with operational standards. + **Advanced Technical Troubleshooting and Escalation Management** : Triage, diagnose, and resolve Tier 1 and Tier 2 technical issues to support optimal workflow continuity. Effectively document and escalate complex issues through formalized trouble ticketing with the Creech Communication Focal Point, leveraging detailed technical communication to expedite resolutions. Provide professional IT support to military and civilian personnel with an emphasis on mission-critical response and systems reliability. + **Asset Lifecycle Management and Compliance** : Collaborate with Property Administrators to effectively manage high-value IT assets. Adhere to Air Force standards for asset tracking, following Air Force Manual (AFMAN) 23-122, Materiel Management, as well as AFMAN 17-1203, Information Technology Asset Management. Conduct audits to ensure compliance with Air Force policies, supporting operational readiness through diligent asset accountability. Obtain access to and utilize the Centralized Inventory and Property System (CIPS) for efficient installation of newly acquired equipment. + **Logistics Systems Integration and Operational Support** : Develop and apply in-depth knowledge of Air Force logistics systems to enhance operational efficiency. Troubleshoot and resolve issues. Act as a liaison to bridge complex technical terminology, ensuring clear and accurate communication across cross-functional teams. **Minimum Requirements:** + Bachelor's degree in Information Technology or a related field, or equivalent Air Force experience in Computer Operations, knowledge of Air Force Supply aids in troubleshooting. + Minimum 2 to 4 years' experience in computer support and maintenance. + Current with all Cybersecurity and operations training for administrative workstation privileges. + Active CompTIA Security+ certification, with ongoing cybersecurity, operations, and logistics training per Air Force standards. + Proficiency in basic computer and printer repairs; CompTIA A+ certification preferred. + Must possess and maintain a US Government Secret level security clearance. Note: US citizenship is required to obtain a US Government security clearance. + Must possess a valid state issued driver's license. **Work Environment, Physical Demands, and Mental Demands:** Typical office environment with no unusual hazards, occasional lifting to 15 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Reports to Computer Operations Supervisor. Full-Time (five days/ week schedule with minimal overtime projected) Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .