Technical support technician jobs in Leesburg, VA - 1,922 jobs
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Technical Specialist (Reston R271)
Apple 4.8
Technical support technician job in Reston, VA
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technicalsupport and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
$100k-133k yearly est. 8d ago
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Entry-Level Brand Technical Specialist
IBM Computing 4.7
Technical support technician job in Washington, DC
A leading tech company is seeking a Brand Technical Specialist to develop client relationships, involve in sales prospecting, and deliver innovative solutions that address complex business challenges. The role requires a blend of technical education and strong people skills to navigate customer needs and achieve sales objectives. Ideal candidates will have a degree in a relevant field, confidence in client engagement, and a collaborative mindset. Opportunities to work in various locations, including Washington, DC, with approximately 25% travel required.
#J-18808-Ljbffr
$86k-105k yearly est. 6d ago
Help Desk Supervisor/Sr. User Trainer
Centurion 4.7
Technical support technician job in Washington, DC
Centurion is looking to hire a Help Desk Supervisor/Sr. User Trainer to work ONSITE at the one of federal clients in Washington, DC.
We are looking for on-site technical resource/support in making visually appealing and data accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management in conjunction with job requirements.
Primary Responsibilities:
Provide on-site technical resource/support who should be comfortable with making visually appealing and data-accurate updates to a public facing website.
Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management.
Create, modify and run daily, weekly, monthly and quarterly reports, as requested.
Provide technicalsupport to new and current users of the internal database system.
Assist in testing database functionality following upgrades or fixes.
Make updates to website based on specific data points at regular intervals.
Provide technicalsupport to office staff as necessary, to include interaction with Department technical staff, ordinary maintenance of office technical equipment, and routine troubleshooting.
Candidate should be mindful of principles of cybersecurity, data protection, and privacy in all work assignments.
Basic Qualifications:
Excellent written and oral communication skills.
Strong skills in commonly used software, such as Microsoft Office Suite with emphasis on Excel, Word and PowerPoint.
Experience using Drupal, TEAMS or TEAMS Apps.
Experience with SharePoint (Administrative Role)
Bachelor's degree (or equivalent) and 2+ years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is preferred.
At least one year teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications preferred.
Must have hands-on familiarity with the network, telecommunications, and operating systems
environment of the applications being supported.
Should be an expert user of the Government's word processing, spreadsheet, and email systems.
Must be a U.S. Citizen and able to obtain a Public Trust clearance.
Preferred Qualifications:
Experience working in a Government and/or Litigation Support environment in conjunction with basic qualifications, preferred.
Undergraduate degree valued.
Prior supervisory experience strongly preferred.
Experience with DOJ office automation environments extremely helpful.
Knowledge of Government's IT environment, including office automation networks, PC and server based applications preferred.
Experience using payroll systems, and financial management systems a plus.
At least one year of experience in automated litigation support preferred.
$66k-87k yearly est. 3d ago
Patent Prosecution Attorney - Software & Tech
Vanguard-Ip
Technical support technician job in Washington, DC
A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law.
#J-18808-Ljbffr
$74k-106k yearly est. 3d ago
Tier 2 Technical Support Operations Analyst
Dunhill Professional Search & Government Solutions
Technical support technician job in Fairfax, VA
Telework
US Citizen
We are seeking to hire a Tier 2 TechnicalSupport Operations Analyst in support of the Justice-US COURTS program. This is a great opportunity for someone has a strong background in the Power Platform, excels in troubleshooting and operational support, and thrives on improving systems, processes, and user experience.
Job Description: The Tier 2 TechnicalSupport Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport.
Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
Be available for on-call 24x7x365 ongoing application support.
Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
ServiceNow metrics reporting on ticket acknowledgements, resolution times
Minimum Qualifications
Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
4-6 years of experience in information technology, systems administration or other IT related field.
Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
Other Job Specific Skills
Technical problem solving and implementer skills in application coding, infrastructure, or automation.
Effective communications (written and spoken).
Coordinates and tracks well across AFS and client technical and functional teams.
ServiceNow ITSM (desired not required).
ITIL (desired not required).
Data Analysis / Excel.
SQL Server Integration Services (SSIS).
T-SQL
MSFT SQL Server
Azure SQL Databases
Database Architecture
Extract, Transform and Load (ETL) data
$45k-80k yearly est. 2d ago
Director of TPM, Card Tech & Integration
Capital One 4.7
Technical support technician job in McLean, VA
A leading financial institution is seeking a Director of Technical Program Management in McLean, Virginia. This role involves managing integrations and ensuring successful technical program execution. The ideal candidate will have over 7 years of experience managing technical programs and designing data-intensive solutions, preferably using AWS. Strong communication, problem-solving skills, and a focus on execution are essential. Join a collaborative team dedicated to driving impactful results.
#J-18808-Ljbffr
$89k-112k yearly est. 3d ago
Learning Management System Specialist
Hmshost 4.5
Technical support technician job in Bethesda, MD
With a career at HMSHost, you really benefit! We Offer
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
*401(k) retirement plan with company match
*Company paid life insurance
*Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program - refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Purpose: The Learning Management System (LMS) Specialist provides operational supporttechnical expertise for the organization's Learning Management Systems, ensuring reliable training delivery, accurate reporting, and a positive learner experience. This role identifies and resolves system issues, maintains data integrity, and drives continuous improvement of learning operations to support business priorities.
Essential Functions:
Owns the end-to-end LMS content lifecycle, including uploading, testing, publishing, and maintaining eLearning modules, videos, job aids, and instructor-led training materials, ensuring content is functional, accessible, and optimized across user types and devices
Organizes, structures, and maintains learning paths, curricula, and course structures, balancing accuracy, usability, and evolving training requirements; proactively identifies outdated, duplicated, or misaligned content and recommends improvements
Maintains accurate user data (new hires, transfers, terminations, role changes, organizational updates) by partnering with HRIS and People & Culture teams to investigate discrepancies, determine root causes, and resolve data issues related to job codes, locations, reporting structures, and employment status
Evaluates and maintains data integrity standards through consistent naming conventions, tagging, and data hygiene practices, improving searchability, reporting accuracy, and long-term system reliability
Serves as a trusted first point of contact for LMS-related inquiries, independently assessing issues, determining appropriate solutions, and delivering clear, user-friendly support to field managers and People & Culture partners
Troubleshoots complex LMS issues including login challenges, course accessibility, browser/device compatibility, and completion errors; resolves issues independently or escalate appropriately to the LMS vendor, IT, or HRIS
Generates, analyzes, and distributes training reports related to completions, overdue training, compliance requirements, and operational needs; identifies risks, gaps, or inconsistencies and supports leaders with actionable insights
Partners cross-functionally with global Learning and HRIS teams, as well as IT, Instructional Designers, and Field Learning leadership to ensure learning assignments, publishing standards, and system configurations align with LMS standards and real-world operational workflows
Supports system updates, enhancements, and testing by identifying potential impacts, validating functionality, and ensuring continuity of training delivery; exercises sound judgment during audits and training validations to ensure records are accurate, complete, and defensible
Reporting Relationship: The LMS Specialist reports to the Senior Manager of Learning Development & Optimization
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Education and Experience: The combination of education and professional experience must exceed 5 years:
In a technical role: Requires 5 years of experience engaged in delivering LMS programs
A bachelor's degree in a program related to the functional area can count for 3 of the 5-year requirement
In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
Specialized Training:
Training that leads to knowledge of eLearning formats such as SCORM, MP4, and HTML5
Specialized Skillset/Competencies/Traits:
Demonstrated experience working with an LMS (e.g., Axonify, Workday Learning, Cornerstone, Docebo, SuccessFactors, or similar)
Familiarity with HRIS data fields and how HR system information flows into an LMS
Strong independent judgment, problem-solving, and critical thinking to identify issues, resolve data and system challenges, and continuously improve learning operations in support of business priorities
Experience supporting data integrity, system testing, quality control, or process improvement initiatives preferred
Exceptional customer service and communication skills
Strong attention to detail; familiar working with digital systems and data entry
Ability to follow structured processes, maintain consistency, and meet deadlines
Proficient in Microsoft Office; tech-savvy with the ability to learn new systems quickly and teach others
Business acumen with the ability to understand the long-term implications of Learning & Development planning and to advance the organization's goals
Demonstrated ability to understand the needs of the business, stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments
Location: This role is based at the North America Support Center in Bethesda, MD
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
$84k-114k yearly est. 3d ago
Network Operations Technician
Barbaricum 4.1
Technical support technician job in Washington, DC
Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.
Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team.
We are seeking a Network Operations Technician. Palantir's Site Reliability Network Operations Center members (SRN) are the first line of defense on alerting and monitoring across a wide network of Palantir products and installations. Our SRNs are entry-level systems administrators with a strong work ethic and drive to scale their own abilities across their domain. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful in this role you'll be someone who is able to rapidly adapt and learn how to operate the front and back end of new products and processes. You'll be responsible for driving availability of our most critical user environments through direct technicalsupport and high signal collaboration with Palantir Engineers and Developers.
Responsibilities:
First line for monitoring and alerting on Palantir's production user environments.
Drive High Availability of the deployed products and provide signal around product bugs and issues.
Enable continuous delivery of Palantir product bundles through data transfer operations and patch deployment.
Work with remote and local Palantir engineers in debugging product issues across a wide network of environments.
Provide direct user support to a large group of geographically dispersed users.
Provide diagnostic signal to developers on product performance and data health through log retrieval and administrative workflows.
Wide knowledge of Palantir's core products in order to perform Front end and Back end Administrative tasks and User Management.
Qualifications
Active DoD TS/SCI
8570 Compliant Certification(Sec +, CISSP, etc.).
Hard working and professional, with the ability to multi-task and prioritize tasks in a timely and purposeful manner.
Adaptable learner that can adopt new processes and workflows.
Hardware and Software troubleshooting fundamentals.
Strong verbal and written communication skills, with an enthusiasm for in working in a highly-collaborative setting - sharing best practices, lessons learned and assisting where gaps exist.
EEO Commitment
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
Technical support technician job in Washington, DC
About the job Technology (IT) Associate Attorney $260,000-$390,000 Annually (Tech Transactions
Salary range of $260,000-$390,000 based on year classification.
Technology Transaction - IT - Associate Experience: Minimum of 3 years IT with Large National Firm. (Maximum 6 years attorney experience please)
One of the Nation's Top Law Firms
Lateral candidates only please, those coming directly from another LARGE FIRM Currently practicing in this same practice group.
Prestige Firm only looking for the best of the best. School Transcripts will be required for consideration
JD Education Required
Top Tier National Law Firm, Technology Transactions Group offers the opportunity for self-motivated and entrepreneurial individuals with a strong interest in technology companies at all stages of growth to help build and grow an established and dynamic national practice. Your work will focus primarily on structuring, drafting, and negotiating a variety of intellectual property and commercial transactions as well as intellectual property aspects of mergers and acquisitions, public offerings, financings, and other multidisciplinary transactions. If you want a career focused on intellectual property and commercial transactions and have 3-6 years of experience, .
*No more than 6 years attorney experience please
Associates will primarily work on structuring, drafting, and negotiating a variety of intellectual property and commercial transactions, including license, service, development, distribution, and partnering agreements. Associates will also work on the intellectual property aspects of mergers and acquisitions, public offerings, financings, and other multidisciplinary transactions.
This is an excellent opportunity for self-motivated and entrepreneurial individuals with a strong interest in technology companies at all stages of growth to help build and grow an established and dynamic national practice group.
A technical or science background is beneficial, but not required. Candidates must have experience in intellectual property transactions and a strong interest in a career focused on intellectual property and commercial transactions. Superior academic credentials, excellent verbal, written and interpersonal skills also required.
Preference for position to be filled in Palo Alto, San Francisco, Seattle, Austin, Boston, or Washington, D.C.
Compensation and Benefits
Salary range of $260,000 $390,000, based on year classification.
Discretionary merit bonuses may also be awarded.
Our benefits include:
In-home and center-based back-up childcare
Tutoring and college coach for older children
Health Savings Accounts with firm contribution
Flexible spending accounts
401(k) retirement plan
Pretax commuter and parking benefits
Basic and supplemental life insurance
Short and long-term disability
Voluntary long term care insurance
Voluntary critical illness, hospitalization, and accident insurance
Voluntary ID theft protection
Voluntary pet insurance
Medicare consulting
Firm-paid CLE, bar review fees, and bar dues
Please apply with updated resume showing relevant similar experience with LARGE law firm
Or email resume to *******************************
Job Type: Full-time
Pay: $365,000.00 - $435,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Day shift
Monday to Friday
Work Location: In person
$58k-93k yearly est. 8d ago
HELP DESK TECHNICIAN
Reliant Technology 3.7
Technical support technician job in Washington, DC
Ignite is an ISO 9001:2015 and CMMI Services Level 3 and Development Level 2 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space.
The Help Desk Technician provides Tier I and Tier II technicalsupport to end users in support of mission-critical government systems. This role is responsible for responding to user incidents and service requests, troubleshooting hardware and software issues, and documenting resolutions within the service management system. The Help Desk Technician ensures timely, professional customer support while adhering to established procedures, service level agreements (SLAs), and security requirements in a cleared environment.
This position is contingent upon contract award.
Job Requirements
Key Responsibilities:
* Provide Tier I and Tier II technicalsupport for end users, resolving incidents related to hardware, software, and system access.
* Receive, log, track, and manage service tickets in accordance with established ITSM processes and SLAs.
* Diagnose and troubleshoot technical issues, escalating unresolved or complex problems to higher-tier support as appropriate.
* Communicate clearly and professionally with users regarding issue status, resolution steps, and follow-up actions.
* Document incident resolutions, troubleshooting steps, and knowledge articles to support continuous improvement.
* Support account management activities, including password resets, access requests, and basic system configuration.
* Ensure compliance with security policies, procedures, and operational standards when handling user requests.
Minimum Education and Qualifications - Journeyman Level:
* Education:
* Bachelor's degree in Information Technology, Computer Science, or a related field
* Required Experience:
* Minimum of 5+ years of experience providing customer support, technical troubleshooting, and service ticket management.
* Experience supporting users in an IT service desk or help desk environment.
* Strong customer service, communication, and documentation skills.
* Preferred Experience:
* CompTIA A+
* CompTIA Network+
* ITIL Foundation or equivalent certification
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
$54k-94k yearly est. 13d ago
IT Support Specialist
Enlightened Inc. 4.1
Technical support technician job in Washington, DC
The primary responsibility of the IT Inventory Technician, is to provide support to the IT Inventory team with receiving, ensuring that received assets are put in the proper locations and scanned into the Asset Management Tool. The IT Inventory Technician will also be responsible for assisting with Asset disposal process, including removing and degaussing Storage devices.
Receive shipments, Scan all assets into the Asset management Tool.
Store in appropriate designated locations.
Move/Retrieve assets marked for disposal.
Remove Storage devices from assets marked for disposal, label as appropriate and degausse as needed.
Deliver received devices to end users/groups.
Participate in Imaging End points and PC Replacement activities.
All other related duties as assigned.
Daily Operations
Receive, Scan into IT Asset Management Tool and Report assets being delivered or returned to CLIENT
Ensure that Warehouse is neatly arranged at all times and assets placed in the appropriate location/s
Issue and/or Deliver Assets to customer
Degauss Operations
Assist with receiving Assets to be Surplussed
Scan Assets into ITAM Tool
Remove Storage Devices from Asset and Label appropriately
Degauss Storage device as required per SOP
PC Replacement Operations:
Assist with Asset Imaging, End user asset reconciliation and other PC Replacement activities as required.
Reporting:
Provide reports as needed
$43k-62k yearly est. Auto-Apply 60d+ ago
IT Coordinator (on-site)
Creative Financial Staffing 4.6
Technical support technician job in Washington, DC
Job Title: IT Coordinator (Level 2/3 Help Desk)
Salary: $60,000 - $65,000 (Based on Experience) Employment Type: Direct Hire
Why take an IT Coordinator role with this organization?
Join a historic, member-focused organization with a strong commitment to service and technology
Be the go-to IT resource for staff, managing day-to-day tech needs and vendor relationships
Play a key role in upcoming projects like Windows 11 deployment, phone system upgrades, and property management system integration
Enjoy a collaborative environment where adaptability and initiative are valued
What will the IT Coordinator do?
Serve as the primary on-site IT support resource for staff, handling Level 2/3 troubleshooting
Liaise with the MSP to ensure timely resolution of technical issues and maintain service standards
Manage user onboarding/offboarding, system access, and licensing for O365 and related platforms
Support and coordinate technology projects, including:
Windows 11 migration
New phone system deployment
Property management system integration (Jonas + Corum)
Provide hands-on support for desktops, laptops, printers, and network connectivity
Train staff on new systems and best practices for technology use
Maintain documentation and assist with compliance-related tasks
What the company needs in an IT Coordinator:
3+ years of IT support experience (Level 2/3) in Windows environments
Strong knowledge of O365 administration, Active Directory, and endpoint troubleshooting
Familiarity with vendor management and MSP coordination
Excellent communication skills and ability to train non-technical staff
Self-starter who thrives in a standalone IT role
Bonus Points:
Experience with property management or hospitality systems
Exposure to Windows 11 deployment projects
Military background or familiarity with member-service organizations
Benefits & Perks:
Competitive salary and annual performance reviews
PTO and paid holidays
Comprehensive medical, dental, and vision plans
Opportunity to lead IT initiatives and grow with the organization
#CFSNOV2025
#INNOV2025
#CBNOV2025
#ZRCFSTECH
#LI-MH3
$60k-65k yearly 1d ago
IT Technician
CC Pace Systems 4.3
Technical support technician job in Vienna, VA
Skillset needed:
Receiving Services
Product Receipt Confirmation:
Ability to confirm receipt of products and IT assets.
Proficiency in identifying IT assets for tracking purposes.
Skill in closing purchase orders.
IT Asset Scanning/Updating:
Competence in scanning/updating IT assets upon receipt from supply/vendor.
Knowledge of introducing IT equipment to the IT Asset Management system.
Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders.
Inventory Warehousing Services
Inventory Management:
Expertise in providing inventory warehousing services, both onsite and offsite.
Understanding of space requirements, speed of distribution, security needs, and transport services.
Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days.
Skill in coordinating storage requirements for longer duration.
Inventory Integrity:
Capability to perform monthly and/or quarterly inventories.
Ensuring the integrity of storage facilities and the Asset Management database.
Advising customers on monthly inventory results and assisting with distribution plans.
Providing additional inventory counts on request or in a set timely manner.
Distribution Services
Delivery Services:
Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events.
Skill in identifying cost-effective options for on-time delivery/pickup services.
Discretion in selecting and funding shipping vendors.
Equipment Scanning:
Ability to scan equipment to the receiving entity.
Ensuring traceability of data-storage equipment to confirm receipt.
Disposal and Recycling Services
Equipment Disposal:
Assisting customers in disposing of obsolete or irreparable equipment.
Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal.
Disabling data-storing equipment by removing data-storing components and/or batteries.
Maintaining and sharing records of disposal with the IT Asset Management Team.
Understanding of NIST compliance.
Onsite Shredding:
Performing onsite shredding of data-storing components when possible.
Maintaining records of onsite shredding services and providing them to customers.
Ensuring approval of onsite shredding companies by Security.
Miscellaneous
Vendor Liaison: Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM).
Equipment Maintenance: Maintaining logistics van, golf cart, manual, and electric pallet jacks.
Materials Disposal: Managing cardboard recycling and trash disposal materials.
ServiceNow/M365 Experience:
Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks.
Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives.
Complete understanding of M365 (Outlook, Teams, SharePoint).
Expert in Excel.
CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.
CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.
CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
$55k-98k yearly est. 5d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Germantown, MD
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-41k yearly est. 21d ago
Future IT Roles
Cencore 3.8
Technical support technician job in Columbia, MD
This posting is not for a specific current role, but to proactively identify and connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be considered for future positions matching your skills and career interests.
Potential Roles Include:
Systems Administration (Windows, Linux, Cloud, Virtualization)
Network Engineering & Administration (LAN/WAN, Firewalls, Routers, Switches)
Cybersecurity & Information Assurance (SOC Analyst, ISSO, Incident Response)
Cloud Engineering (AWS, Azure, GCP)
Help Desk / TechnicalSupport (Tier 1-3)
DevOps & Automation (CI/CD, Scripting, Infrastructure as Code)
Database Administration (SQL, Oracle, NoSQL)
IT Project Management (Agile, PMP, ITIL)
Basic Qualifications:
* U.S. Citizenship (required for most positions)
* High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles)
* Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.)
* Ability to obtain and maintain a security clearance (if not already cleared)
* Strong problem-solving, communication, and teamwork skills
Preferred Qualifications:
* Active Security Clearance (Secret, TS/SCI, or higher)
* Industry certifications: Security+, Network+, CCNA, CISSP, AWS Certified Solutions Architect, Microsoft Azure Administrator, etc.
* Experience in government or defense-related IT projects
$36k-79k yearly est. 60d+ ago
IT Operator/ISD Technician
BRMi 4.2
Technical support technician job in Vienna, VA
BRMi is seeking an IT Operator/ISD Tecnician to support a large financial services client.
On-site in Vienna VA
Benefits: • Comprehensive Medical, Dental, and Vision Insurance • Employer-Paid Life Insurance • Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k)
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance
Salary: $40K-$45K
Click here to learn about BRMi's culture.
Click here to see BRMi's Glassdoor reviews
Qualifications
Receiving Services
Product Receipt Confirmation:
Ability to confirm receipt of products and IT assets.
Proficiency in identifying IT assets for tracking purposes.
Skill in closing purchase orders.
IT Asset Scanning/ Updating:
Competence in scanning/ updating IT assets upon receipt from supply/vendor.
Knowledge of introducing IT equipment to the IT Asset Management system.
Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders.
Inventory Warehousing Services
Inventory Management:
Expertise in providing inventory warehousing services, both onsite and offsite.
Understanding of space requirements, speed of distribution, security needs, and transport services.
Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days.
Skill in coordinating storage requirements for longer duration.
Inventory Integrity:
Capability to perform monthly and/or quarterly inventories.
Ensuring the integrity of storage facilities and the Asset Management database.
Advising customers on monthly inventory results and assisting with distribution plans.
Providing additional inventory counts on request or in a set timely manner.
Distribution Services
Delivery Services:
Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events.
Skill in identifying cost-effective options for on-time delivery/pickup services.
Discretion in selecting and funding shipping vendors.
Equipment Scanning:
Ability to scan equipment to the receiving entity.
Ensuring traceability of data-storage equipment to confirm receipt.
Disposal and recycling services
Equipment Disposal:
Assisting customers in disposing of obsolete or irreparable equipment.
Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal.
Disabling data-storing equipment by removing data-storing components and/or batteries.
Maintaining and sharing records of disposal with the IT Asset Management Team.
Understanding of NIST compliance.
Onsite Shredding:
Performing onsite shredding of data-storing components when possible.
Maintaining records of onsite shredding services and providing them to customers.
Ensuring approval of onsite shredding companies by Security.
Vendor Liaison:
Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM).
Equipment Maintenance:
Maintaining logistics van, golf cart, manual, and electric pallet jacks.
Materials Disposal:
Managing cardboard recycling and trash disposal materials.
ServiceNow/M365 Experience:
Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks.
Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives.
Complete understanding of M365. (Outlook, Teams, SharePoint)
Expert in Excel
** BRMi will not sponsor applicants for work visas for this position.**
**This is a W2 opportunity only**
EOE/Minorities/Females/Vet/Disabled
We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.
$40k-45k yearly Auto-Apply 6d ago
IT Technician - Intermediate
Valley Health 4.2
Technical support technician job in Winchester, VA
The IT Technician is responsible for providing enterprise-level technicalsupport to Valley Health customers/vendors to include installing, configuring, troubleshooting hardware and software. Support may be provided in person, by phone, by email, or by remote desktop access.
Installing, configuring, and management of hardware to include required peripheral devices.
Installing and configuring software according to specifications.
Proactively involved in maintaining and upgrading hardware and software to ensure optimal workstation performance.
Collaborating with users with targeted questions to quickly understand the root of the problem.
Following standard procedures for proper escalation of unresolved issues to the appropriate internal IT Teams.
Able to prioritize and manage open incidents/requests and take ownership seeing through to resolution, in accordance with established Service Level Agreements (SLAs).
Ensure all incidents/requests resolutions are properly logged and documented in the ticket management system.
Provides prompt and accurate feedback to the customer and follow-up to ensure their IT systems are fully functional following installations/troubleshooting.
Properly and accurately manages asset deployment and decommissioning with accurate documentation maintained within the asset management system.
Provides training/support to users on the use of deployed hardware and software.
Maintains a clean and organized work environment.
Education
High School Diploma or GED required
Post-Secondary Technical Training required
Experience
3-5 years multi-platform, multi-application environment experience with several hundred network nodes preferred.
Certification & Licensures
Valid driver's license and clean driving record required.
Dell Certification (desktop/laptops) required or obtained within six months of hire/transfer.
CompTIA A+, CompTIA Network+, or Comparable Technical Certification required or obtained within six months of hire/transfer.
Microsoft Certification, preferred.
College degree in computer science or related field may be accepted in lieu of technical certification at the approval of the department Senior Director.
Qualifications
Customer service oriented with excellent communication skills.
Ability to learn new technology and skills quickly and apply efficiently.
Self-motivated.
Working knowledge of Microsoft and Apple operating systems and software integration within these operating systems, preferred.
Working knowledge of Microsoft Office, Active Directory, Microsoft Exchange, Anti-Virus software, Infobloc, Patch Manager, AnyConnect, Bomgar, and Ground Control, preferred.
Ability to research, diagnose, troubleshoot, and resolve assigned incidents/requests in an efficient and timely manner.
Ability to work under pressure and maintain professional composure.
Ability to communicate with users regardless of their computer skills.
Possess good organizational and time-management skills.
Ability to work independently and in a team environment.
FLSA Classification
Non-exempt
Physical Demands
6 A Customer Service
Benefits
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
* A Zero-Deductible Health Plan
* Dental and vision insurance
* Generous Paid Time Off
* Tuition Assistance
* Retirement Savings Match
* A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
* Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
$27k-33k yearly est. Auto-Apply 22d ago
Patent Prosecution Associate - Elite IP for Emerging Tech
Vanguard-Ip
Technical support technician job in Washington, DC
AmLaw 100 Firm with Cravath level compensation.
Per the Global IP Awards: "US Patent Prosecution Firm of the Year." A Go-To Firm for Emerging Tech Companies.
Among the leaders in "Best Performing" rankings.
REQUIREMENTS
Candidates should have an electrical engineering, computer engineering, computer science, data science, or physics background or equivalent experience. A USPTO registration number, superior academic credentials, and excellent oral, written, and interpersonal skills are essential. Admission to the Bar in the jurisdiction where the work is being performed is also required.
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in placing IP/Patent professionals nationwide.
Our focus on intellectual property allows us to understand our clients' technical needs and our candidates' talents and career interests. Our extensive network of long-term client relationships provides a competitive edge.
Our recruiters have over 10 years of IP recruiting experience and a proven success record. We possess in-depth knowledge of the IP job market and offer trusted career advice. We also have the resources and contacts to ensure your resume gets noticed by the right people.
We look forward to discussing your next opportunity with you.
CONFIDENTIALITY
At Vanguard-IP, we respect candidate confidentiality. We will always obtain your explicit authorization before submitting your resume to any client.
If you are interested in opportunities in other locations, we have hundreds of openings in various markets. Please apply now, and our team will review your information for this or other suitable openings in your preferred location.
#J-18808-Ljbffr
$58k-93k yearly est. 6d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Washington, DC
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-43k yearly est. 38d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Hagerstown, MD
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-40k yearly est. 38d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Leesburg, VA?
The average technical support technician in Leesburg, VA earns between $33,000 and $96,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Leesburg, VA
$56,000
What are the biggest employers of Technical Support Technicians in Leesburg, VA?
The biggest employers of Technical Support Technicians in Leesburg, VA are: