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Technical support technician jobs in Mesa, AZ

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  • Information Technology Support Specialist

    Turbovets, Inc.

    Technical support technician job in Phoenix, AZ

    IT Support Specialist Employment Type: Full-Time Department: IT / Operations About TurboVets TurboVets builds the technology infrastructure that helps America's veterans get faster, fairer access to care. Our systems power the people who serve that mission - every device, login, and network connection keeps the company running smoothly. We operate on three principles: ownership, precision, and mission. If you take pride in reliable systems and thrive in high-accountability environments, you'll fit right in. The Role We're hiring an IT Support Specialist to own on-site IT operations across our U.S. offices. This isn't just a helpdesk position - you'll build and maintain the systems our teams rely on to move fast and stay secure. You'll handle onboarding, device management, and access control across our cloud and SaaS ecosystem. You'll partner with Operations, Engineering, and People to keep infrastructure tight, documentation clear, and every employee supported. As TurboVets scales, you'll help shape IT processes, security standards, and automation systems that support a growing national team. What You'll Do Run onboarding and offboarding end-to-end: hardware, credentials, access, and security. Automate the onboarding process wherever possible to increase efficiency and consistency. Manage device health and compliance through Sophos and JamfNow in a Mac-first environment. Maintain SaaS and cloud access across AWS, O365, Cloudflare, Copilot, Cursor, 1Password, AWS, and Google Workspace. Configure and manage Cloudflare WARP VPN for endpoint and network integrity. Administer Google Admin Console: group permissions, SAML SSO, OAuth app controls, to include OKTA (to later be implemented). Support Google Cloud API and service account access (Maps and related integrations). Oversee Slack administration - app integrations, channel membership, archiving, and vendor access. Partner with Operations to maintain asset tracking, hardware returns, and policy documentation. Extremely organized IT Dev Ops organization, passing quarterly 3rd party audits, to include documentation, visual diagrams of environments and configurations. Drive process improvement in collaboration with the DevOps team and strengthen security hygiene across the IT environment. Constantly learning, adjusting and finding things to improve, implement, organize and structure. We seek the most organized, structured, detailed and documented environment as a 50 person company, soon to turn into 150 in 6-9 months. What You Bring 3-5 years of experience in IT support or systems administration. Proficiency in Google Workspace administration and MDM tools (JamfNow or equivalent). Understanding of SAML, OAuth, and SSO frameworks. Familiarity with AWS IAM, Cloudflare access management, and SaaS security practices. A methodical, detail-oriented mindset. The ability to translate technical issues into clear, actionable communication. Calm under pressure and dependable when it matters most. The Environment This is a hybrid role in Phoenix embedded within a growing national team. You'll work closely with both local and remote staff across North America, ensuring our operations run smoothly across the country. Expect autonomy, accountability, and a high degree of trust. TurboVets Culture Code No Laziness - Ever. We move with urgency, ownership, and pride. Massive Initiative. Don't wait to be told - see the mission, act on it, and make it happen. Elite Work Ethic. We outwork, outthink, and outperform anyone in our space. Mission First, Always. Every action connects to serving veterans and transforming readiness across the nation. All-In Team Players. No silos, no ego - just unity, trust, and relentless collaboration. Hustle Is Our DNA. We don't clock in; we commit. We run toward problems and deliver solutions fast. Fire in the Belly. Passion, intensity, and accountability drive every move we make. No Excuses. We execute - no “can't,” no “later,” no shortcuts. Uncommon Standards. We do what others won't; excellence is the baseline. Driven by Impact. Every contribution must move the mission forward - measurable, meaningful, unstoppable. Trust & Loyalty. We earn it daily through results, reliability, and integrity. Honor the Team. We are a brotherhood and sisterhood of purpose - no politics, just performance. Be Different. TurboVets is not “normal.” We attract those who want to build something historic, not comfortable. Arizona's Most Relentless Team. We set the pace. We define the standard. We are the outliers that make the mission real. Compensation We offer competitive U.S. market pay, early-stage equity participation, and unlimited PTO. Our benefits package includes comprehensive health, dental, and vision coverage, along with paid holidays and sick leave. At TurboVets, we emphasize ownership over oversight - giving you the freedom to make decisions and the trust to execute them. You'll be part of a mission-driven environment that values execution, personal growth, and meaningful impact over bureaucracy. Apply If you take pride in clean systems, secure workflows, and being the person everyone knows they can count on, we want to hear from you. Send your resume and a brief note explaining how you approach IT ownership in a fast-paced environment.
    $38k-65k yearly est. 2d ago

  • Urinalysis and Body Fluid Technical Coordinator

    Sonora Quest 4.5company rating

    Technical support technician job in Phoenix, AZ

    Primary City/State: Phoenix, Arizona Department Name: Lab-BUMCP Work Shift: Evening Job Category: Lab Join one of Arizona's leading diagnostic labs at Sonora Quest, where your work directly supports life-saving medical testing and patient care. Whether you're beginning your lab career or bringing experience to the table, this role offers hands-on impact and career growth in a high-demand healthcare setting. Come do great work on behalf of better health! POSITION SUMMARY This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. PHYSICAL DEMANDS/ENVIRONMENT FACTORS Able to stand, walk, bend, squat, reach, and stretch frequently. Use material handling equipment to push/and or pull up to 75 pounds and required to lift, push and/or pull up to 25 pounds. Requires manual dexterity. Must use standard precautions due to threat of exposure to blood and body fluids, chemical, electrical and biological hazards. Ability to distinguish colors and to take direction and assimilate instructions quickly. Requires use of personal computer, printers, copiers, telephone, fax and department specific equipment. KNOWLEDGE, SKILLS AND ABILITIES Must exhibit personal maturity and responsibility. Excellent reading, writing and math abilities. Communicates effectively in oral and written formats sufficient to demonstrate comprehension. Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization. Ability to take direction and assimilate instructions quickly. Detail oriented and exceptional organizational skills. Basic computer skills. Must exhibit skills in exceptional customer service, good performance review and passing on-site competency evaluation and /or assessment as defined by the department. MINIMUM QUALIFICATIONS Technical Coordinator I: Associate degree in a medical laboratory technology, medical laboratory science or clinical laboratory science with four (4) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area OR Bachelor's degree in chemical or biological science (transcripts will be reviewed to determine eligibility) with two (2) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with two (2) years of experience in that discipline is required. Technical Coordinator II: Bachelor's Degree in medical laboratory science/medical technology, OR Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical). Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with four (4) years of experience in that discipline is required. PREFERRED QUALIFICATIONS Additional related education and/or experience. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
    $40k-59k yearly est. 4d ago

  • Rad Tech Arizona Sports Medicine Center Scottsdale

    Abrazo Medical Group (VHS Outpatient Clinics, Inc.

    Technical support technician job in Youngtown, AZ

    Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note: Eligibility for benefits may vary by location and is determined by employment status Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety. Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards. Develop and process radiological film. Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less. Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations. Report immediately any equipment malfunctions to Supervisor. Log completed radiological procedures. Complete paperwork accurately and on time. Identify and file reports as required. Maintain x-ray room, stock necessary radiological supplies. Request, retrieve and track files to and from other departments or centers. Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients. Perform lab work as directed by Physician, PA, or NP Makes suggestions to improve work methods. Other duties may be assigned. A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations. Education: High school diploma or general education degree (GED) and completion from an accredited radiology program. Certification: ARRT Experience: Two years of experience working in an x-ray tech capacity Other Requirements: None #LI-MS3 Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $46k-71k yearly est. Auto-Apply 7d ago

  • Internal IT Resource - IT Specialist (Construction Focus)

    X Contracting

    Technical support technician job in Glendale, AZ

    Employment Type: Full-Time About the Role: At X Contracting, culture is not an afterthought, it's a performance driver. We hire for character, hustle, and accountability as much as for technical skill. You thrive where urgency, teamwork, and integrity matter every day. You communicate clearly, follow through on commitments, and take ownership of problems until they're solved. You respect field teams and understand that IT exists to serve the business. You're humble enough to listen, confident enough to act, and resilient when plans shift or pressure is high. You believe in progress over perfection and take pride in helping others succeed. X Contracting is seeking a hands-on, high-urgency IT Specialist to support internal operations across offices, project teams, and the field. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, construction-driven environment and wants to help modernize systems as the company scales. The successful candidate will combine strong technical skills with common-sense problem solving and a customer-service mindset. You'll be the first line of support for our people, keeping systems, networks, and devices running efficiently while contributing to the continuous improvement of our IT infrastructure. Key Responsibilities Provide Tier 1 and Tier 2 technical support to office and field staff (hardware, software, networking, mobile devices). Manage and maintain Windows-based systems, Microsoft 365, file permissions, and printer networks. Assist with onboarding/offboarding, user provisioning, and asset tracking. Support ERP, project management, and construction tech tools (e.g., Foundation, B2W, Trimble, Samsara, etc.). Perform system updates, backups, and troubleshooting under guidance from the IT Manager. Maintain detailed documentation of all support activities and contribute to IT knowledge base. Collaborate with Finance, Operations, and Safety teams to align technology with field demands. Participate in infrastructure upgrades and technology rollouts. Qualifications Education: Degree preferred but not required. Equivalent hands-on experience in IT support, systems administration, or networking will be given equal or greater consideration. 3-5 years of IT support experience, ideally in construction, manufacturing, or field-based industries. Strong knowledge of Windows desktop environments, mobile device (iOS) support, and network fundamentals. Familiarity with Microsoft 365, Azure AD, and Entra preferred. Demonstrated urgency, communication skill, and problem-solving ability. Reliable transportation and ability to visit job sites when needed. Ability to communicate. What We Offer Competitive compensation based on experience. Health, dental, vision, and 401(k) benefits. Supportive team culture with direct access to leadership. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: IT: 3 years (Required) Shift availability: Day Shift Ability to Commute: Glendale, AZ 85305 (Required) Work Location: In person
    $65k-93k yearly est. 4d ago

  • Precision Technical Support Specialist - Construction

    CNH Industrial 4.7company rating

    Technical support technician job in Scottsdale, AZ

    About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The Precision Technical Support Specialist for Construction Equipment is a team member within the Technical Support-Construction team. Team members have three primary roles: * Provide expert technical advice to dealership service department personnel and Field Service team members, * Provide input to improve reliability and serviceability of CNH Construction products, and * Provide input to improve service information and technical training content based on experience with troubleshooting the product(s). Key Responsibilities Job duties include: * Answering technical questions from CNH dealers or from CNH Field Service team members using personal knowledge, experience, and available reference sources, including Engineering. * Structuring answers consistent with CNH objectives while being attentive to the cost and time of repairs to CNH, the dealership, and the customer. * Striving to maximize customer uptime by providing the complete, correct response on first interaction. * Documenting all technical questions and data into a contact management system for future reference by other Technical Support Specialists, Quality, and Engineering. * Creating additional technical troubleshooting information in conjunction with Engineering and Technical Information. * Maintaining relationships with Engineering, Quality, Technical Training, and Technical Support employees to provide regular feedback of current or emerging issues customers are experiencing with CNH construction equipment. * Becoming a "product expert" on CNH-CE Precision, Digital, & Machine Control products. Experience Required * Associate's Degree and a minimum of one year of heavy equipment troubleshooting experience OR a High School Diploma with a minimum of three years of heavy equipment troubleshooting experience * Technical experience relating to diagnostics of mobile mechanical, electrical (12 or 24 volt DC), Electric Propulsion, transmission, hydraulic, hydrostatic, engine, and/or exhaust aftertreatment systems. * Experience working with Construction precision/machine control solutions * Desire to support dealership and customer operations. * Excellent written and oral communication skills. * Excellent time management skills. Preferred Qualifications The preferred candidate will have: * Experience with remote support. * Experience with dealership service department activities. * A working knowledge of construction products and applications. * 3+ years direct experience installing or supporting Construction Machine Control solutions or brands: Leica, TopCon, Hemisphere, Trimble, or others. Pay Transparency The annual salary for this role is USD $72,750.00 - $111,550.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
    $72.8k-111.6k yearly 4d ago

  • Managed Services IT Support Analyst

    AAM Brand 4.7company rating

    Technical support technician job in Anthem, AZ

    Founded in 1990 AAM is celebrating over 35 years of being the industry leader of Professional HOA Management services in the United States. We specialize in the forward planning and strategic management of master-planned, single-family, condominium, active adult, urban high‐rise, and mid‐rise communities. With over 900 employees among 12 offices in 11 states, AAM is a professional and reliable leader within our industry. For more information, visit ************************ Principally responsible for installing, training and supporting computers, servers, LANs, phones, security cameras and networking technologies for our IT Managed Services location at Anthem Community Council (ACC). Configures the equipment and industry specific software to meet the needs of ACC, trains the customer on the solution, and documents the solution for ongoing support. Position Responsibilities: Partners with the Supervisor of IT Managed Services and other team members to successfully complete hardware, software and networking projects. Ensure the efficiency of community's computer systems/applications by consistently striving to improve developmental processes. Responsible for providing phone and in-person technical support for desktop systems software, hardware, servers, phones, security cameras and network infrastructure. Respond to requests for technical assistance by phone or email and logging the issue in a help desk management system. Tracking issues to resolution and updating the internal knowledgebase. Escalate more involved problems to the appropriate support teams. Maintains passwords, data integrity and file system security for the desktop environments. Communicates technical information to both technical and non-technical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. Serves as the initial point of contact for troubleshooting all on-site IT related problems, including hardware/software, phones, networking, passwords, wifi, citrix, mail and printer problems. Act as a liaison between customers and technical escalation teams. Clean, modify and repair computer hardware including monitors, keyboard and printers. Some travel required to local community sites for troubleshooting and installing IT related hardware and software. Advise clients on recommended upgrades and assist in providing quotes. Other related duties as directed. Essentials Skills & Experience: Proficiency in computers systems and company software. Comprehensive ability to identify problems and facilitate solutions. Proclivity for doing repetitive tasks with accuracy and attention to detail. Time management skills to coordinate and manage multiple priorities. Detail-oriented and excellent organizational skills. . Commitment to quality customer service, company values and goals. CompTia A+ and Network+ certifications or equivalent experience preferred. Experience in installing and troubleshooting Windows 10/11, MS Office 365, Exchange 365, etc. Experience in Installing, configuring and troubleshooting small business routers, wireless access points, VoIP phones and printers Experience installing, configuring and troubleshooting Windows 2019 (and newer) Server AD, DHCP, DNS, hardware and file sharing in small single server networks. Experience with router configuration, such as port configuration, static IP assignment, DHCP, VLAN, wifi setup and security. Physical Demands & Work Environment: Lifting and carrying various computer components and printers. Use of 12' ladder to install and maintain equipment. Sitting, standing and bending to accommodate the installation of various computer systems. Sitting at computer workstation in an office setting. Periodic travel to and from on-site communities for computer installations and set-up. Must have own reliable transportation. Mileage reimbursement is provided.
    $45k-70k yearly est. 55d ago

  • Seasonal IT Technician

    Education at Work 3.8company rating

    Technical support technician job in Tempe, AZ

    Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
    $42k-73k yearly est. 20d ago

  • Technical Support Specialist

    Bigtimesoftware 4.0company rating

    Technical support technician job in Tempe, AZ

    At BigTime Software, we believe that exceptional customer support is more than just solving problems-it's about empowering our customers to succeed. As a Technical Support Specialist in our Phoenix office, you'll be at the heart of that mission. Acting as a trusted guide, you'll educate and support our customers via phone, email, or chat. You'll be delivering an outstanding customer experience every step of the way. If you thrive on solving challenges and love connecting with people, we'd love to hear from you! Join a team where your skills make a real impact, and your work fuels the success of thousands of firms worldwide. Who is BigTime? BigTime Software is the AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,700 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry. BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Phoenix and Poland. We've proudly been named on Crain's 'Best Places to Work' three years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you. What You'll Be Accountable for: Handle incoming support requests from customers and prospects through various channels, such as live chat and email. Educate/train/consult and on-board a wide range of professional service firms on how to fully and proficiently use various features of BigTime in the most effective way to fit their specific industry Serve as a resident product expert and maintain exceptional knowledge of the product as we continue to add new features Identify/troubleshoot and document priority issues for escalation and communicate relevant information to the appropriate parties Contribute to team KPIs by improving average response and resolution times, as well as customer satisfaction ratings Work with the product team to discuss/document product enhancement requests coming from customers Who You Are: 1-3 years of customer service experience (software experience is a plus!) Preferred background in networking, API, database, XML, and some script language (Python, Java, etc.) with an emphasis on technical troubleshooting Ability to reproduce and troubleshoot software and data issues reported by customers Use core knowledge and on-the-job training to respond to customer requests and queries A strong passion for teaching technology to others to set clients up to be self-sufficient Ability to quickly learn how to use tools including Jira, Slack, Zendesk, and Salesforce to perform your job Excellent written and verbal communication skills A solutions oriented individual with an interest in learning new technologies Ability to be resourceful with impressive critical thinking skills Ability to be proactive and work independently. Self motivated to strive! Experience supporting Windows, IOS, and Android devices. Demonstrated ability to deal with change and be a team player Experience with accounting or project management software a plus, especially Quickbooks! What We Offer: Competitive salary and bonus Company pays 100% of benefits, including medical, dental, vision, disability and life insurance 401k with generous company match Paid Parental Leave Hybrid work schedule - In office 2-3 times a week (Phoenix office preferred but open to folks for our Chicago office) Generous time off and paid company holidays Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water Company provided latest technology & software tools The salary for this position is $50,000 annually. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation such as bonuses. Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
    $50k yearly Auto-Apply 60d+ ago

  • IT Support Services II-Help Desk

    Courser

    Technical support technician job in Phoenix, AZ

    Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
    $38k-65k yearly est. Auto-Apply 41d ago

  • Technology Support Analyst

    Common Spirit

    Technical support technician job in Phoenix, AZ

    Job Summary and Responsibilities This position is responsible for successfully supporting the Supply & Service Resource Management (SSRM) applications, including the ERP system, in accordance with CommonSpirit Health-wide standards. Additionally responsible for extrapolation data from multiple sources, organizations, and presenting the outcome to leadership. This position will also demonstrate strong data analytics skills and manage processes that bring the customer value. Essential Function: Utilizing documentation and procedural standards, this position is responsible to maintain the SSRM applications (ERP, Contract Management System, Item Request system) on a regular basis. Leads special projects, leads and participates in meetings where appropriate, contributes to continuous improvement of process, customer service, financial outcomes, and value add. Lead implementation of new facilities within ERP system, ensuring appropriate data migration, end-user training, and adherence to project milestones. Assess the degree of change management required to meet technology and business goals. Work collaboratively with facility materials management and other functional leaders. Manage the site resources jointly with facility management to ensure tasks are completed as scheduled. Services as a resource for troubleshooting and resolving issues related to SSRM technology Electronic data interchange (EDI), works with trading partners to resolve any operational issues, coordinate and test all EDI implementations with EDI partners, analyze current implementations, make recommendations for improvement. Process and monitor all inbound/outbound documents. Review and test upgrades, and added functionality in order to support CommonSpirit Health ERP. Develop reports, analyze data, update data for ERP system Develop and train ERP end-users across CommonSpirit Health Perform functional process analysis to ensure site processes reflect workflows required by Lawson, and work with other functional teams, i.e. A/P technology team, to modify and document processes to form standard operating processes and documentation practice. Acts in an independent manner with minimal supervision, while maintaining high quality standards The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. Job Requirements * Graduation from a four year univeristy or a combination of equivalent education and experience required. * 4 years of Supply Chain ERP experience required. * Experience manipulating large data sets and, an appreciate of data integrity issues required. * SQL Experience preferred. * Proficiency in the Lawson ERP system * Proficiency in a variety of data analyics programs including Micropsoft Access and Excel * Ability to work successfully in a matrix environment * Demonstrated team leadership and facilitation skills * Strong background in reporting along with enterprise reporting business experience. Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
    $38k-65k yearly est. 15d ago

  • SMT Production Support & NPI Technician

    Triad Electronic Technologies 3.7company rating

    Technical support technician job in Phoenix, AZ

    The focus of this position is production support to include process engineering, SMT operation and troubleshooting support, Selective Solder operation support and all aspects of data management and preventive maintenance defined therein. This role will apply skills specific to the technology ways and means utilized and employed during electronics manufacturing. Support for design feedback and new product introduction adaption are also included in this role. Sales and Production Process Engineering Support Provide process related input to the Infrastructure team or Sales help mitigate risk and set appropriate pricing levels (fixtures, tools, DFM feedback) Interact with prospective customers to convey process capabilities when required Coordinate Production support activities (programming, profiles, rework, etc) Production Support Identify, recommend, and implement equipment and/or software to promote achievement of Key Business Objectives Troubleshoot and coordinate repairs to key manufacturing equipment to minimize downtime Execute Product Level Process Design / Re-design Review new and existing products as necessary to define most appropriate/efficient manufacturing process Interact with Customers and Production to resolve assembly exceptions, provide manufacturing feedback, and implement Engineering Change Orders in a timely fashion within the scope of said role Collaborate with Quality Assurance to conduct defect root cause/failure analysis and pursue corrective action as required
    $48k-82k yearly est. 13d ago

  • IT Helpdesk Technician I

    Mark-Taylor 4.4company rating

    Technical support technician job in Scottsdale, AZ

    Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so does our Corporate Team! We are hiring a IT Helpdesk Technician I to join our IT Team. Our corporate office is located in McCormick Ranch neighborhood of Scottsdale, AZ. The Helpdesk Technician I provides first-line technical support to Mark-Taylor team members across both Corporate and Community operations. This role ensures timely resolution of IT incidents, accurate documentation, and exceptional customer service while supporting the company s strategic initiatives of People, Excellence, and Growth. The technician will assist in maintaining and deploying corporate and property technology systems, including Microsoft 365, Intune, Entra ID, Unifi networks, audio/visual (A/V) systems, and other property-level hardware and applications. You're Excited About This Role Because You Will: Serve as the first point of contact for IT support, providing timely assistance via phone, email, Teams, or in-person requests. Troubleshoot and resolve hardware and network issues for both corporate and community users. Configure, image, and deploy devices (computers, tablets, and mobile) using Intune and standard IT procedures. Maintain accurate documentation of tickets, assets, and resolutions within the IT service management system. Support and maintain A/V systems, digital signage, and conference room technology setups. Assist with network and Wi-Fi support, including Unifi device maintenance and Azure AD/MFA account management. Provide end-user support for Microsoft 365, Teams, Outlook, and property management platforms. Monitor and uphold IT security standards, including endpoint protection, patching, and compliance procedures. Collaborate with vendors and internal teams to resolve issues and coordinate technology installations. Contribute to IT documentation, knowledge sharing, and continuous improvement initiatives in line with Mark-Taylor's guiding principles. We're Excited to Meet You! Ideally, You Will Bring: Associate s degree in Information Technology, Computer Science, or a related field; or equivalent work experience. 1-2 years of experience in a HelpDesk or IT Support role. Strong knowledge of Windows 11 and Microsoft 365 environments. Familiarity with mac OS, Intune, Entra ID (Azure AD), and Unifi networks preferred. Experience with RMM or ticketing systems (e.g., VSAX/Kaseya, Autotask, or ConnectWise). Excellent troubleshooting, communication, and time management skills. Basic understanding of A/V systems, HDMI/DisplayPort connectivity, and conference room technology is preferred. Relevant certifications (CompTIA A+, Microsoft Certified Fundamentals) preferred. Prior experience in property management or managed services a plus. Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
    $32k-39k yearly est. 50d ago

  • Specialist, Technical Support

    Make-A-Wish America

    Technical support technician job in Phoenix, AZ

    Who We Are: Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world's largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues. Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish. Location: Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area. Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility. The Role: Knowledge and Abilities Demonstrated successful problem-solving abilities. Posses strong written and verbal communication skills. Exhibit ability to translate technical concepts into laymen's terms. Engage effectively with professionals at all levels or the organization. Organize work, prioritize and make timely decisions with sound judgement. Demonstrated experience in supporting the deployment, configuration, and troubleshooting of Windows and mac OS systems in end-user environments. Strong working knowledge of Microsoft Intune and Azure AD for device and user management, including hands-on experience in SharePoint and Print Management tools. Duties and Responsibilities Installs, and maintains IT hardware and software to meet the Make-A-Wish Foundation's needs and keep the organization functioning at optimal capacity. Provides technical support on servers, networks, PCs, or telecom equipment. Performs software/hardware troubleshooting, patches, and reinstallations. Maintains Active Directory accounts, creating, disabling, deleting, and assigning permissions. Performs back-up and data recovery using Backup Exec, tape drives, and offsite storage. Maintains email accounts including permissions, mailbox size, Outlook Web Access, and mobile device set-up. Participates in the daily operation of the Helpdesk ensuring calls are handled and resolved in a prompt, accurate, and courteous manner. Provide end users with information, support, and training on the organization's products and services. Assists with new office set-ups. Office expansions, including relocation, and/or installation of voice/data solutions, LAN and PC equipment. Acts as support for disaster recovery solutions including off-site storage, backup/recovery platform maintenance, and documentation. Performs other job-related duties, as assigned. Qualifications Located in Phoenix, AZ or surrounding areas. High school diploma or general education degree (GED) required; Bachelor's degree in Computer Information Systems or related field preferred. Minimum of 1-year hands-on experience in a Help Desk or technical support environment supporting end-users across Windows and mac OS environments. Advanced knowledge of Microsoft 365 suite required. Knowledge of Microsoft Intune and Azure AD for device and user management, including hands-on experience in SharePoint and Print Management tools required. Working Conditions Ability to thrive in a remote environment Some travel required. May require work outside a traditional Monday - Friday work week, and normal business hours. This Role's Hiring Range $51,200 - $53,200 USD What We Offer: Benefits Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness Competitive compensation with annual incentive potential Health Savings Account and Flexible Spending Account Options Health Reimbursement Account fully funded by Make-A-Wish America Short Term Disability*, Long Term Disability* and Life Insurance Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo 401(k) Retirement Savings Plan with 5% match after one year of service Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires Time Off Up to 15 PTO days 10 Sick Days 11 Paid Holidays 2 Volunteer Days after one year of service 2 Personal Days accrued annually Parental Leave Also... Employee Awards and Recognition Programs Individual and Leadership Development Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets *Monthly premiums paid for the employee for vision, dental, and short/long term disability.
    $51.2k-53.2k yearly Auto-Apply 60d+ ago

  • IT Support Specialist- Vbl

    UCP of Central Arizona 3.4company rating

    Technical support technician job in Phoenix, AZ

    Job Details UCP of Central Arizona Laura Dozer Main Campus - Phoenix, AZDescription Under general supervision of the Director of Information Technology the part time IT Support Specialist performs professional work with hardware, software, network, and communication systems. As a member of the IT team the IT Support Specialist supports end-user devices including its operating systems and software. The IT Support Specialist ensures systems efficiency and integrity. The IT Support Specialist is responsible for the maintenance of technical procedures and hardware/software asset management. This position is responsible for supporting the vision of UCP of Central Arizona. In addition to daily technical operations, a successful candidate will have solid communication, teamwork, and technical skills. Essential Responsibilities: Oversees the end-user support function though UCP's ticketing system and by way of professional and timely communication with end-`users. Assist with UCP's IT asset control system and ensure all assets are properly tracked. Assists with Microsoft Windows server, Microsoft Exchange, Spam Filter, Microsoft SQL, Office 365, Microsoft 365 as well as other Internet- and cloud-based system maintenance, and troubleshooting. Assists with Microsoft Windows 11, Microsoft Office, and all pc-related software and hardware required by the various UCP departments. Work with UCP staff to resolve technical issues and ensure business needs are met. Trains non-technical staff in using technologies effectively and provide ongoing support. Work with departments on disaster recovery/business continuity planning, and ensure that backup, recovery and security procedures are set up and performed. Ensures the creation and maintenance of users, email and voice accounts. Support UCP staff located onsite and remote to resolve technical issues, perform upgrades and ensure business needs are met on a daily basis by monitoring IT tickets. Work with departments on system setup including mobile device deployment for new hires. Ability to produce detailed technical procedures and documentation. Ability to prioritize multiple projects at any given time and update stakeholders. Performs other related duties as assigned. Qualifications Minimum: Requires an associate's degree and/or equivalent work experience in highly technical and demanding environments. Over 2 years of experience in an IT department. Excellent customer service and communication skills. General knowledge of Microsoft Office 365 on premise and cloud services, Windows operating systems, networking, TCP/IP and VoIP, wireless networking, security, telecommunications, and MDM. Solid troubleshooting and analytical skills. Ability to apply those skills to solve IT technical challenges. Must have a valid Arizona driver's license and clean driving history. Preferred: Certifications: CompTIA A+, Microsoft Credentials System integration and data analysis The candidate should also possess the following traits: Enjoy working with others in a diverse team atmosphere. Have a “customer-centric” focus and attitude. Ability to communicate and provide technical support non-technical stakeholders. Ability to research, learn and share new technology with stakeholders. Solid integrity and confidentiality.
    $36k-46k yearly est. 3d ago

  • JARS Help Desk Technician

    JARS Cannabis

    Technical support technician job in Phoenix, AZ

    Pay Rate: $23.50/hour Job Type: Full-Time About the Role JARS Cannabis is seeking a Help Desk Technician to provide frontline technical support for our retail stores and corporate office. This position plays a key role in keeping our technology running smoothly, including POS systems, hardware, networking, and user accounts. If you have a passion for problem-solving and want to grow your career in IT, this role is a great opportunity. Key Responsibilities Provide first-level IT support and technical assistance for end users across multiple locations. Respond to help desk tickets and resolve issues via Freshservice or other ticketing systems. Troubleshoot and repair hardware and software, including POS systems, printers, tablets, laptops, and scanners. Manage user account setup, password resets, MFA, and role-based access controls (RBAC). Configure and maintain workstations, inventory stations, and print servers remotely. Support basic networking issues (device connectivity, static IP configuration, printer setups). Monitor network dashboards (Unifi or similar) and escalate infrastructure issues when required. Document resolutions, maintain SOPs, and contribute to the internal knowledge base. Partner with senior IT staff for escalated or advanced troubleshooting. Schedule Training Schedule (Temporary): Monday - Friday | 8:00 AM - 5:00 PM Permanent Schedule: Wednesday - Friday | 1:00 PM - 10:00 PM Saturday - Sunday | 7:00 AM - 4:00 PM Qualifications 1+ year of experience in IT support, helpdesk, or desktop support (preferred, but not required). Knowledge of Windows operating systems, hardware troubleshooting, and networking fundamentals. Strong customer service and communication skills with the ability to guide non-technical users. Familiarity with ticketing systems (Freshservice, Zendesk, ServiceNow, or similar). Experience with POS systems and retail technology is a plus. Must be able to work evenings and weekends. Benefits of Joining JARS Competitive pay at $23.50/hour Growth and development opportunities in IT and technical support Work in a fast-paced, supportive environment Be part of a company committed to innovation and employee success 👉 If you're looking to grow your career in IT support, helpdesk, or technical troubleshooting, apply today and join the JARS Corporate team as a Help Desk Technician! At JARS Cannabis, we are committed to creating an inclusive environment where everyone is valued and respected. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected status. We encourage applications from all qualified individuals and celebrate the diverse perspectives and experiences that make our team stronger.
    $23.5 hourly 60d+ ago

  • IT Technician

    Taseko Mines Limited

    Technical support technician job in Florence, AZ

    Job Title: IT Technician Department: Tech Services Reports to: IT Supervisor Location: Florence AZ Key Responsibilities: Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company. Serve as the point of contact for reporting and resolving all issues. Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software. Account creation and management. Network management and security. Insure seamless operation of information technology systems project wide. Management of Microsoft Office 365 including Microsoft Exchange. Specific Responsibilities Include Maintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires. Work closely with network technicians to resolve issues and/or install new software or equipment. Maintain budget controls including forecasting expenditures. Other duties as required. Qualifications & Education: 2 years of experience in IT, network, and/or desktop support is required. Additional network certifications are a plus. Excellent customer service skills are required. Proficient written and verbal communication skills are required. Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time. Ability to identify, analyze, and solve problems. Experience in the following is preferred: Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint). Windows 10 to 11 migrations/24H2 troubleshooting experience. Experience with Apple products, Lenovo laptops, and peripherals. Network experience with Watchguard products. Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers. Software application management and licensing. iPhone and Droid end user support. Verkada/CCTV systems set up and system management. Experience with Comodo products and remote support. Duo and MS authenticator usage. Cisco Meraki switches/Access Point troubleshooting. Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges. SharePoint and cloud-based data management system set up. Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs). Experience with AutoCAD and ArcGIS software. Experience using Power Apps. Work Environment: This position will include office work, but some work will be performed in all-weather conditions outdoors. While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds. Must work in compliance with the Florence Copper site safety program. Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed
    $37k-68k yearly est. Auto-Apply 36d ago

  • IT Support Specialist

    AMS Schools 4.3company rating

    Technical support technician job in Avondale, AZ

    We're excited to provide the best education in the best environment to our students! Academies of Math and Science Help Desk / IT Compensation: $18 - $21 an hour. Are you a dynamic, self-motivated, and intelligent individual wanting to join an innovative organization? As part of the AMS family, your role as a Help Desk Technician will allow you to utilize these skills while supporting our motivated students alongside our talented team of educators. Our passion is serving low-income neighborhoods and providing a STEM-focused education in conjunction with music, foreign language, and sports programs. Why work for us? Competitive salaries and bonus pay Full benefits including medical, dental, vision, retirement (with employer contributions), PTO, and disability and life insurance Supportive, collaborative culture with incredible coworkers and leaders Comprehensive training, follow-up coaching, and professional development Extensive opportunities for career mobility/advancement as our schools and network continue to grow and expand to new areas The chance to truly make a difference in the lives of children who may not otherwise have access to a high-quality education Interested in pursuing an AMS career? Apply in 2 minutes through the link below. Please include a detailed resume describing your experience and data-supported accomplishments. Qualifications & competencies: Minimum 1 year tech-support experience Ability to troubleshoot and deploy Windows 7/8.1/10, ChromeOS, iOS and Android devices on-site and remotely Ability to troubleshoot and install PCs, AV equipment, phones, printers, projectors, and other devices Experience with the full suite of Microsoft Office (Word, Excel, OneDrive, etc.) Familiarity with the basic concepts of TCP/IP, DNS, DHCP, SMTP, Active Directory, Google Apps and Office 365 Maintenance and creation of network documentation Ability to work independently or with a team Excellent verbal and written communication skills Join us to enjoy rewarding challenges and ongoing opportunities!
    $18-21 hourly 49d ago

  • Technology Support Specialist

    PB Bell Careers 3.8company rating

    Technical support technician job in Scottsdale, AZ

    About P.B. Bell At P.B. Bell, our mission is: Making lives and places better by developing, improving, and managing multifamily housing communities. Since 1976, we've been proudly creating exceptional living experiences throughout Arizona. Family-owned and based in Scottsdale, we bring creativity, integrity, accountability, and care into every community we touch while making sure we enjoy the ride along the way. From clothing drives and food donations to neighborhood clean-up efforts, we believe in making our communities stronger and better for everyone. We're also proud members of the Arizona Multihousing Association. [ Click here for a listing of our communities.] Position Overview Are you a hands-on IT professional looking for variety and impact? As our Technology Support Specialist, you'll be part of a small, agile team supporting a wide range of systems and platforms. From desktop support and network infrastructure to cabling, media systems, access control, and phones. You'll be involved in it all. You'll also coordinate third-party vendors, implement projects, train users, and help shape our tech processes. Why You'll Love This Role - Small Team, Big Impact: Your work matters and is highly visible - Diverse Tech Exposure: Work across multiple platforms and systems - Mentorship & Growth: Learn from experienced professionals - Field-Focused Work: Ideal for those who prefer active, on-site tasks Key Responsibilities - Provide hands-on support for desktops, networks, phones, and media systems - Troubleshoot LAN/WAN/WLAN, VPNs, firewalls, and access control systems - Administer Microsoft 365 (Azure AD, Exchange, security groups) - Coordinate with third-party IT vendors and manage MSP relationships - Create and deliver end-user training and documentation - Plan and implement technology projects across departments and properties - Travel daily to various Arizona locations; occasional in-state travel required Qualifications Education & Experience - Associate's degree in Computer Science, Network Infrastructure, or related field - 3+ years of hands-on IT experience in a field or corporate setting Technical Skill - Strong Windows IT support experience - Microsoft 365 administration (Azure AD, Exchange) - Familiarity with TCP/IP, SMTP, IMAP, SMB protocols - Advanced Outlook and Excel knowledge - Hardware troubleshooting (computers, servers, tablets, phones, printers, etc.) - Strong documentation and problem-solving skills Soft Skills - Personable and customer-focused - Strong verbal and written communication - Able to pivot quickly and manage multiple tasks - Comfortable training end users and creating instructional materials - Collaborative and proactive team player Preferred Experience - Field technician background - Meraki, Unifi, DNS filtering/configuration - Smartsheet, SharePoint, Teams administration - Property management IT experience - On-premise domain controller and file server management - Project management and implementation skills Physical Requirements - Ability to bend, kneel, lift, and carry standard IT equipment - Valid Arizona driver's license and reliable daily transportation
    $32k-39k yearly est. 60d+ ago

  • Seasonal IT Technician

    Education Works 3.8company rating

    Technical support technician job in Tempe, AZ

    Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
    $42k-73k yearly est. Auto-Apply 60d+ ago

  • IT Technician

    Taseko Mines Limited

    Technical support technician job in Florence, AZ

    Job Title: IT Technician Department: Tech Services Reports to: IT Supervisor Key Responsibilities: * Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company. * Serve as the point of contact for reporting and resolving all issues. * Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software. * Account creation and management. * Network management and security. * Insure seamless operation of information technology systems project wide. * Management of Microsoft Office 365 including Microsoft Exchange. Specific Responsibilities Include * Maintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires. * Work closely with network technicians to resolve issues and/or install new software or equipment. * Maintain budget controls including forecasting expenditures. * Other duties as required. Qualifications & Education: * 2 years of experience in IT, network, and/or desktop support is required. * Additional network certifications are a plus. * Excellent customer service skills are required. * Proficient written and verbal communication skills are required. * Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time. * Ability to identify, analyze, and solve problems. * Experience in the following is preferred: * Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint). * Windows 10 to 11 migrations/24H2 troubleshooting experience. * Experience with Apple products, Lenovo laptops, and peripherals. * Network experience with Watchguard products. * Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers. * Software application management and licensing. * iPhone and Droid end user support. * Verkada/CCTV systems set up and system management. * Experience with Comodo products and remote support. * Duo and MS authenticator usage. * Cisco Meraki switches/Access Point troubleshooting. * Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges. * SharePoint and cloud-based data management system set up. * Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs). * Experience with AutoCAD and ArcGIS software. * Experience using Power Apps. Work Environment: * This position will include office work, but some work will be performed in all-weather conditions outdoors. * While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds. * Must work in compliance with the Florence Copper site safety program. * Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed
    $37k-68k yearly est. Auto-Apply 60d+ ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Mesa, AZ?

The average technical support technician in Mesa, AZ earns between $28,000 and $74,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Mesa, AZ

$45,000
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