IT Support Technician (TEMP)
Technical support technician job in Modesto, CA
AT LEAST 6 MONTHS*
Provide full coverage for day-to-day IT support responsibilities, including service desk requests, desktop/laptop support, hardware refresh activities, basic networking tasks, software installations, account support, and troubleshooting.
This contractor must be able to work independently, manage multiple tasks, and follow established IT processes.
ESSENTIAL JOB DUTIES:
Technical Skills
Hardware & System Support
Windows 10/11 troubleshooting
Laptop and desktop hardware diagnostics & repair
Experience with machine imaging, reimaging, and device setup (Autopilot/Intune experience preferred but not required)
Basic understanding of Active Directory (password resets, account unlocks, group membership checks)
Software & Tools
Ability to work tickets in a Service Desk platform (preferably ManageEngine ServiceDesk Plus)
Ability to follow documented processes for asset intake, naming conventions, tagging, and deployment
Operational Skills
Ability to handle multiple tickets simultaneously without dropping assigned tasks
Comfortable communicating with all levels of the organization, including executives
Ability to ask clarifying questions when needed and follow standard procedures
Strong documentation habits-notes in tickets, steps taken, and resolutions
Must be able to work on-site at Modesto headquarters
Key Responsibilities
Serve as technician handling daily assigned service desk tickets
Support hardware refresh and laptop deployment cycles (setup, configuration, user migration when applicable)
Provide support for conference rooms, Surface Hubs, and audio/video equipment
Perform basic user account support (password resets, MFA troubleshooting, access issues)
Assist with routine IT tasks such as:
Updating machines
Running Windows updates
Tracking and maintaining asset inventory
Supporting new-hire setups as needed
Escalate issues appropriately to senior staff when out of scope
Nice-to-Have (Not Required)
Intune / Autopilot experience
Familiarity with managing laptops in bulk (refresh cycles)
Experience in environments with distributed locations (e.g., gas stations, terminals, remote offices)
Experience with conference room technology
Requirements and Qualifications:
4-6 years in an IT support or help desk role
Ability to operate independently (we cannot train from scratch)
Candidate must be reliable, proactive, and comfortable in a fast-paced environment
Professional and respectful communication
Follows procedures and does not deviate from process without approval
Takes responsibility for work (no blame-shifting)
Team-oriented mindset
Ability to prioritize tasks correctly
Strong problem-solving without relying heavily on escalation
EDUCATION AND/OR CERTIFICATIONS DESIRED:
Strong knowledge of Windows 10/11, Microsoft 365 apps, and user environment settings
Experience with Active Directory, device management, and user lifecycle administration
Familiarity with ticketing systems such as ServiceNow, Zendesk, or ConnectWise
Ability to document and present solutions clearly and concisely
Valid driver's license and ability to travel between supported local locations as needed
A bachelor's degree is preferred but not mandatory; relevant education and experience can also meet the requirements.
TESTING REQUIREMENTS:
Candidates will participate in assessments that are specific to position skillset needs.
Culture Index Survey
Information Technology Technician
Technical support technician job in Tracy, CA
Job Title: IT Support Technician
Job Type: 6 Month CTH
Provides support to users with technology-related issues including hardware, software, network, telephony, printers, and mobile devices. Troubleshoots, documents, and escalates issues; performs root cause analysis; and tests, evaluates, and implements new technology.
Responsibilities:
Provide second-level support for location-specific trouble tickets.
Support users with all technology-related issues and ensure one-call resolution.
Configure, install, and support workstations, laptops, printers, tablets, phones, and other networked devices.
Analyze performance, identify problem areas, and provide actionable insights.
Engage with multiple teams to resolve technical issues.
Perform maintenance tests, identify and isolate issues, and escalate as needed.
Assist with purchasing, inventory, and financial transactions for physical and licensed technology.
Required Qualifications:
Education:
High school diploma or equivalent
Work Experience:
At least 2 years of IT experience.
Customer service experience.
Experience troubleshooting operating systems.
Skills:
Ability to work effectively with both technical and non-technical personnel.
Preferred Qualifications:
Associate's or bachelor's degree in IT or related field.
Technical institute certification in a related field.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
IT Help Desk Specialist
Technical support technician job in Pleasanton, CA
Our client is seeking an IT Specialist for a contract/project opportunity (with possibility to convert fulltime). As an IT Specialist I, you'll support Windows 11 migration and provide desktop support to end-users via phone, email, or in-person. You'll diagnose, troubleshoot, and resolve technical issues while documenting your work in a ticketing system.
Key Responsibilities:
Work within the IT team on a Window 11 migration.
Provide technical support to users via phone, email, or in-person.
Diagnose and troubleshoot hardware, software, and network issues.
Document issues and resolutions in a ticketing system.
Perform routine system maintenance and updates.
Install, configure, and maintain operating systems, applications, and updates.
Offer basic training and guidance to users on software and hardware.
Collaborate with the IT team to resolve complex issues and improve processes.
Perform other duties as assigned.
Requirements:
1+ years of hands on IT Support experience
Associate degree, specialized certification, or equivalent training
Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android).
Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems.
Basic understanding of networking and troubleshooting.
Having gone through a Windows 11 upgrade/migration a major plus
Entry Level Help Desk Associate
Technical support technician job in Pleasanton, CA
Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution.
We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience.
Title: Entry-Level Help Desk Associate
Location: 75% remote 25% Pleasanton California
Employment Type: Part-time/ Independent Contractor to start with the potential to be full time.
Primary Responsibilities
Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat.
Diagnose and troubleshoot hardware, software, and network issues.
Document and log all support interactions in the ticketing system.
Assist in setting up and maintaining workstations, laptops, and other equipment.
Stay updated on company systems, policies and procedures.
Position Requirements
Bachelor's degree in computer science, IT, or related field is desired but not required
Strong knowledge of IT security principles and best practices
Excellent verbal and written communication skills
Excellent problem-solving skills and attention to detail
Ability to troubleshoot common technical problems.
Self-learner and ability to work in an agile and cross-functional environment
Strong interpersonal skills with the ability to positively work with others.
Eagerness to learn and adapt to new technologies
How to Apply:
*Upload updated Resume
* Fill out our Screening Questionnaire Form through the link below:
***********************************
PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.
IT Support Specialist
Technical support technician job in Pleasanton, CA
Who We Are & Why Join Us
Avathon is revolutionizing industrial AI with a powerful platform that enables businesses to harness the full potential of their operational data. Our technology seamlessly integrates and contextualizes siloed datasets, providing a 360-degree operational view that enhances decision-making and efficiency. With advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension-all tailored to the complexities of industrial environments.
Cutting-Edge AI Innovation - Join a team at the forefront of AI, developing groundbreaking solutions that shape the future.
High-Growth Environment - Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm.
Meaningful Impact - Work on AI-driven projects that drive real change across industries and improve lives.
Learn more at: Avathon
Avathon is looking for an IT Support Specialist to help manage Avathon's corporate IT resources and end-users. The ideal candidate has experience working within a ticket management system and handling employee onboarding/offboarding activities. The position offers opportunities to continue growing by learning new technologies and learning from experienced Engineers as we build new solutions.
Join us and:
Provide tier 1 end-user support, resolve helpdesk tickets, manage employee on/offboarding.
Install & troubleshoot laptops, printers, & conference room equipment.
Update documentation procedures for common processes (on/offboarding, conference room preparation, hardware purchases and inventory management)
Shadow senior team members to continue learning technologies and common tasks.
Manage conference rooms: clean-up & organizing, all-hands meeting preparation, update cameras & iPads, A/V troubleshooting
Manage onboarding process: Create acct, build machine, building access, desk setup, provision SaaS apps
Manage offboarding process: Disable accounts, Google takeout, Backup user home directories, rebuild machines, disable building access, forward email to manager.
Management of workstations including:
o Ensuring Filevault & Bitlocker encryption
o Ensuring Firewalls enabled
o Deploying OS updates/upgrades
o Remote support
o Hardware/software inventory restock
o Machine repairs
You'll have:
4+ years' experience in an IT Support or Help Desk role
Experience installing and supporting PCs & Macs, software, and conference room equipment.
Strong troubleshooting and problem-solving skills
Fundamental knowledge of Active Directory, Remote access tools, public cloud, Networking, and Gsuite/O360
Strong written and verbal communication skills
Eager to learn, produces high quality work, and self-driven personality.
This role requires 5 days a week to Pleasanton, CA, Avathon headquarter.
Salary:
The base salary range for this role is between $70,000 to $110,000 annually. Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Avathon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.
Auto-ApplyOn-Call IT Field Technician - Stockton-Lodi, CA - Hiring NOW
Technical support technician job in Stockton, CA
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyField IT Support Technician
Technical support technician job in Dublin, CA
At California Automotive Retailing Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource, and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
Job Title: Field IT Support Technician (Networking, MS365, Active Directory, PC/Printer Support)
Employment Type: Full-Time
Pay Scale: $6500 to $7333.33 per month.
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Employee Assistance Program
Health Reimbursement Account
Discounts on products and services
Above average industry pay
Job Summary:
We are seeking a skilled Field IT Support Technician to provide on-site and remote technical support for our automotive dealership clients across the Bay Area. The ideal candidate will have strong expertise in networking, Microsoft 365, Active Directory implementation, and PC/printer configuration. This role requires travel to multiple dealership locations to troubleshoot, maintain, and optimize IT systems.
Key Responsibilities:
Network Support: Install, configure, and troubleshoot wired/wireless networks, switches, routers, and firewalls.
Microsoft 365 Administration: Manage user accounts, licenses, Exchange Online, SharePoint, and Teams.
Active Directory Management: Implement and maintain AD, group policies, DNS, DHCP, and domain services.
PC & Printer Setup: Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals.
On-Site & Remote Support: Provide timely resolution for hardware, software, and connectivity issues.
Security & Compliance: Ensure systems are patched, secure, and compliant with dealership IT policies.
Documentation: Maintain accurate records of configurations, issues, and resolutions.
Client Communication: Liaise with dealership staff to understand needs and provide training when necessary.
Required Skills & Qualifications:
3+ years of hands-on IT support experience (field support preferred).
Strong knowledge of TCP/IP, VLANs, VPN, and network troubleshooting.
Proficiency in Microsoft 365 administration (user management, Exchange, Azure AD).
Experience with Active Directory, Group Policy, and Windows Server.
Ability to image, configure, and troubleshoot Windows PCs and printers.
Familiarity with basic cybersecurity practices (firewalls, antivirus, updates).
Valid driver's license and willingness to travel to client sites daily.
Excellent problem-solving and customer service skills.
Preferred Qualifications:
Certifications: CompTIA Network+, Microsoft 365 Certified, or CCNA.
Experience supporting automotive dealerships.
Knowledge of ticketing systems (e.g., SpiceWorks, ConnectWise, Autotask).
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyEnterprise Device Support Analyst
Technical support technician job in Stockton, CA
Who We Are
For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won't find anywhere else. And, while diversity of products is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contribution and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.
What You'll Do
We are seeking an Enterprise Device Support Analyst to join our Technology Support team, ensuring seamless management and administration of enterprise devices across 247 stores, two distribution centers, and the corporate office in Alameda, California. This role specializes in enterprise device administration, including but not limited to:
Spectralink 95 series phones
Zebra ET40s, TC52s, MC9300
Zebra ZQ630 printers
HP wireless and wired printers
Lexmark printers
Microsoft Windows and Apple MacOS laptops/desktops
Sample house and Creative Studio Devices
Partnering with vendors and managed service providers across the above
Other devices as identified and added to EDM team
This position provides technical expertise, troubleshooting, and device lifecycle management while maintaining security compliance and system optimization across a diverse technology ecosystem. Additionally, this role supports training and staying current with new Android versions and emerging technologies.
Responsibilities:
Manage and maintain enterprise devices across stores, distribution centers, and corporate offices.
Provide Level II support for escalated incidents and request fulfillment, ensuring timely resolution for field and home office associates.
Monitor, troubleshoot, and optimize device connectivity, network performance, and system integrations.
Proactively respond to Level 1 & Level 2 tickets, incidents, and continuous improvement projects.
Partner with network engineering for advanced troubleshooting and infrastructure enhancements.
Lead hardware/software configuration, security compliance, patching, and monitoring.
Contribute to automation and workflow optimization through scripting (PowerShell, Python).
Ensure proper administration of Active Directory, Office 365, Azure Intune, Exchange Online, and SharePoint.
Support mobile device management (MDM) solutions and Android/iOS troubleshooting.
Assist with vendor escalations and collaborate with third-party technology providers.
Participate in 24/7 on-call rotations for critical support needs.
Document and maintain runbooks, knowledge base articles, user guides, and troubleshooting procedures.
Other duties as assigned
What You'll Bring
Bachelor's degree in Engineering, Information Technology, or related field.
Minimum 2+ years of experience in IT support, enterprise device administration, or service desk engineering.
Strong understanding of enterprise systems, including networking, cloud services, and endpoint security.
Proficiency in Microsoft 365 applications and administration.
Familiarity with Android/iOS device configuration and MDM integration.
Basic networking expertise: TCP/IP, LAN/WAN, DHCP, DNS, routing, wireless networks.
Experience troubleshooting printers, POS systems, desktops/laptops, and mobile devices.
Excellent customer service, mentorship, and communication skills.
Preferred Certifications: ITIL, CompTIA A+, Network+, Security+, Microsoft certifications.
Why You'll Love It
Up to 30% employee discount and product sample sales!
A fun and supportive work environment where you feel welcome and safe.
A culture of inclusion that empowers you to be your best authentic self.
Opportunities to make an impact through your passions.
Wellness Program including virtual fitness classes, personal health advocates, coaches, gym discounts and more.
Accrued Vacation, Sick Time and Personal Holidays.
Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.
CA Pay Range is $32 - $36 hourly.
#LI-LO1
#LI-Onsite
Full time and Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after three (3) months of service. All associates earn paid sick leave.
In addition, Full time associates receive vacation and paid holidays. Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: **************
Email: *************************
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
Auto-ApplyIT Support Specialist I (Atwater)
Technical support technician job in Atwater, CA
Provide technical support to end users, aid in the administration of the GVHC computing environment and assist with the general operations of the IT Department.
will work at our Atwater Admin site. Schedule is Monday - Friday 8:30am - 5:30pm
Compensation: $25.48 - $26.75 an hour
Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more!
Essential Duties and Responsibilities
Demonstrates effective communication and problem-solving skills.
Install and maintain hardware.
Install and maintain software.
Troubleshoot hardware/software problems.
Provide tier 1 of support to end-users.
Assist with the general operations of the IT department.
Other duties and tasks as assigned.
Physical Demands
The employee must occasionally lift and/or move up to 25-50 pounds and push up to 100 pounds (on wheels).
Must be able to speak clearly in order to communicate information to End Users and Staff.
Must be able to hear staff on the phone and in person.
Specific vision abilities required by this job include close vision for RJ45 pin-outs, computer screens, and the ability to adjust focus.
Must be comfortable in tight or confined crawl spaces.
Work Environment
The physical environment requires the employee to work indoors, primarily in an office setting. The noise level inside is quiet to average. Use of general office equipment is required on a daily basis. Travel may be required at times.
Education/Experience Requirements
Minimum Qualifications:
Basic understanding of computer hardware, software and networks.
Strong problem solving skills.
Customer service-oriented mindset.
Speak respectfully and professionally and in terms that both novice and experienced computer users can understand.
Work on multiple tasks with minimal supervision.
Travel to multiple sites.
Excellent oral, interpersonal, and written communication skills.
Valid California driver's license, vehicle insurance, acceptable driving record and reliable transportation.
Education/Experience
High School diploma or equivalent.
Minimum 12 units of relevant technical or computer science, or at least one relevant IT certification from CompTIA, Cisco, Microsoft, Coursera, Google, or related certifying entity.
C Level Technician
Technical support technician job in Manteca, CA
We are a busy shop in Manteca that is looking for a C Level Technician with the drive to learn and grow. As a Technician in our shop, you'll be exposed to and have responsibility for performing a wide range of repairs and maintenance, including:
Oil Change
Steering and suspension
Belts and hoses
Radiator and engine cooling systems
Batteries, starting and charging
Brakes and brake repair
What we offer You · 5 Day work week· Great Work Environment· Closed on Sundays· Excellent base pay plus productivity pay· On Site Training·
If you are interested in role, please apply and let's have a discussion about the opportunity. Thank you! Compensation: $800.00 - $2,000.00 per week
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
Auto-ApplySupport Technician
Technical support technician job in Modesto, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16
-
17.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Support Technician
Technical support technician job in Oakdale, CA
Our Company
Sconza Candy Company in Oakdale, California, has been manufacturing premium chocolate and confectionery products since 1939. Our Company is one of the largest manufacturers of panned products in North America, producing primarily private label products for some of the world's largest retail and CPG Companies. We are a Company committed to our Team Members and their personal and professional growth and recognize that each of them directly contributes to our success. Our 500,000 square foot facility is located in Oakdale, California, approx 95 miles east of the San Francisco Bay Area and approx 95 miles south of Sacramento. If you're a dynamic person and want to directly impact a leading confectionery company, we want you on our team!
Position Summary:
The Information Technology Support Technician responsible for providing technical assistance and support related to computer systems, hardware, or software. Respond to queries, runs diagnostic programs, isolates problem, and determines and implements the proper solution. They Perform administrative and technical procedures on information systems and maintain documentation that covers multiple functional areas
Major Responsibilities:
Evaluate equipment, components, and software for use in moderately complex information technology systems and solutions; interface with vendors as necessary
Develop design requirements and prototypes
Configure and maintain network devices, server hardware, operating systems, and associated services
Participate in developing plans, schedules, and requirements for the deployment and lifecycle of systems
Ensure security of network assets
Design, develop, test, debug, install, implement, modify, and support new or existing applications software in accordance with area standard practices
Work with users to analyze their requirements
Maintain familiarity with installed software standards and procedures and provide technical guidance to other staff
Provide technical support of workstations and laptops and technical guidance for assigned customer base
Facilitate user access to local and remote information technology resources
Implement security policies and protocols of the department
Assist with user account administration, file rights management and backup/recovery policies and procedures
Assist in the development of appropriate technology solutions for information delivery and/or learning environments
Other duties as assigned
Qualifications:
High school diploma or state issued equivalency plus five years of Information technology related experience OR a bachelor's degree in IT, Computer Science or relevant field plus one year of experience.
Working knowledge of office automation products, databases, and remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Ability to explain technical information in understandable language to nontechnical staff members
The pay for this role in the state of CA ranges from $28.00 and hour to $38.00 and hour based on years of experience, position responsibilities and geographic location.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Sconza is an Equal Employment opportunity Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law.
We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Sconza is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at ********************.
PC Technician
Technical support technician job in Pleasanton, CA
Candidate must be client facing and professional.
Skills Required:
• 5+ years experience with PC deployment activity
• Minimum 4 years experience with PC Hardware troubleshooting and repair
• Minimum 3 years experience with direct client interaction
• Minimum 2 years experience in team leadership role
• Ability to follow written and verbal instructions
• Adaptable to change in process or required activities
• Attention to detail
• Quick learner
• Professional appearance and behavior, including punctuality
• Proficiency in Microsoft Office Suite.
Responsibilities:
• Provide assistance to technicians as needed
• Manage incoming and outgoing assets
• Prepare systems for deployment
• Scan existing asset for applications and settings
• Interview clients to identify special considerations and other settings
• Use KP tools to execute replacement activity
• Collaborate with teammates to identify process improvements
• Escalate quickly when issues arise
Work Hours: Flexible - schedule to be determined, but evenings and weekends are required.
Preferred:
1. Health care / Pharmacy experience
2. Experience with Point of Sales Systems (POS) - presently using Oracle
3. Deployment experience
4. Citrix experience
5. Pharmacy information management software experience
6. Windows 7 / XP experience
Qualifications
Min High School Diploma
Additional Information
US Citizen or Green Card only
Contract For 6 Months
Mobile Device Technician/Customer Support (Telecommunications Engineer - Level III)
Technical support technician job in Clay, CA
OUR COMPANY REVOLVES AROUND MISSION-DRIVEN ENGINEERING At Lucayan Technology Solutions LLC, we strive to solve our customer's hardest problems. Our highly focused customer-centric approach is crucial to our customer's success and ultimately ours. We aim to be a breath of fresh air: and be the most innovative organization in the Government contracting space. Sounds cliche? No worries the proof is in the pudding. To get there, we need exceptionally talented, bright, and driven people. Join us if you'd like to be a part of our journey. Right here, right now, this is your chance to make history and put a ding in the universe.
Lucayan Technology Solutions is hiring MOBILE DEVICE TECHNICIAN/ CUSTOMER SUPPORT (TELECOMMUNICATIONS ENGINEER - LEVEL III).
REQUIREMENTS
Must have 3 years combined AF Medical/DHA Systems experience
Must be certified at IAT Level II per DoD 8570.01-M
Must provide proof of technical certifications and qualifications
Degree in IT, or computer science or related field
RESPONSIBILITIES
Responsible for all 60 MDG mobile device administration, operation, and maintenance
Manage the day to day mobile device (cellular phones, smart phones, MiFi devices, and pagers) activities
Assist 60 MDG Medical Information Systems Flight staff with routine work order completion supporting day-to-day customer and networking requirements (i.e., network engineer support, helpdesk support, work order support, equipment certificatins, D2D support, etc.) and other systems tasks assigned by the 60 MDG
Provide user administration and first line troubleshooing of the T-Metrics call queuing system
IT Support Engineer
Technical support technician job in Pleasanton, CA
We are seeking a dedicated and customer-focused IT Support Engineer to join our Client Technologies Team. The ideal candidate will have a solid technical background combined with exceptional customer service to support our users onsite and remotely. Excellent communication skills and a strong problem-solving mindset are essential to perform well in this position. This is an onsite role in Pleasanton, CA.
What you'll be doing
Provide day to day technical support to users (onsite and remote), assisting them with their workstations, laptops, productivity software, and audio/visual systems.
Provide white-glove support for our executive leadership when necessary
Provide A/V support for our conference rooms and webinars
Manage incident lifecycle through our ticketing systems (Asana/ServiceNow), ensuring accurate documentation, timely communication, and adherence to SLAs.
Conduct hardware diagnostics, repair, and replacement for desktop computers, laptops, and peripherals.
Collaborate with other teams to provide technical and customer support
Deploy, configure, and maintain standardized corporate images and software packages using MDM tools (Microsoft Intune, Kandji).
Develop and maintain clear, up-to-date documentation (Knowledge Base articles, process guides) for complex troubleshooting procedures.
Minimum Requirements
3 years of hands-on IT Support/system administration experience
3 years supporting and provisioning Windows and mac OS devices
Experience supporting a large SaaS environment (Okta, Google Workspace, Zoom, Slack, Kandji, Intune, etc)
Experience administering Okta, Zoom, and/or Google Workspace
Experience with A/V support (ie. conference rooms, webinars, etc)
Preferred Skills & Experience
Exceptional Communication: Must be able to clearly articulate complex technical problems and solutions to both highly technical and non-technical users (verbal and written).
Customer Focus and Empathy: Proven ability to remain patient, calm, and professional while assisting highly frustrated or anxious end-users.
Analytical Problem-Solver: A methodical, logical approach to troubleshooting, with the determination to identify the root cause of an issue rather than just applying quick fixes.
Prioritization: Ability to effectively manage and prioritize a dynamic workload of high-priority incidents and assigned projects.
#LI-Onsite
Below is the base pay range for this full-time position. The actual base pay will depend on several factors unique to each candidate, including one's skills, qualifications, and experience. At 10x, base pay is also just one component of the Company's total compensation package. This role is also eligible for 10x's equity grants, its comprehensive health and retirement benefit programs, and its annual bonus program or sales incentive program. During the hiring process, your 10x recruiter can share more about the Company's total compensation package.
Pay Range$104,700-$141,700 USD
About 10x Genomics
At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.
We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.
Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.
10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.
Auto-ApplyIT Technician
Technical support technician job in Salida, CA
Community Health Centers of America (CHCA) provides dependable and affordable healthcare for underserved regions. As a Federally Qualified Health Center, we're expanding our reach in California, ensuring every community member has access to compassionate care. Community Health Centers of America began its journey in 2019 as a 501(c)(3) non-profit organization and continues to grow. Our mission? Providing accessible and affordable healthcare for all, today and every day.
CHCA is seeking a full-time IT Technician to join our growing team at our Salida office. This position will be responsible for installing, maintaining and repairing hardware and software components of the organization's computers. You will also train users of the systems. This work is done remotely from the office or with on-site visits, as needed. Our sites span from Sacramento to Bakersfield and will require up to 40% travel. This is a fast-paced environment with a strong commitment to excellence, where attention to detail, adaptability, and a proactive attitude are essential for success. This role offers the opportunity to make a meaningful impact in a dynamic and rewarding environment. The regular work schedule will be Monday through Friday.
Key Responsibilities:
Setup workstations with computers and necessary peripheral devices (routers, printers etc).
Check computer hardware (HDD, mouse, keyboard, etc) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Join us and make a difference in the lives of our patients by ensuring they receive the highest level of care.
Benefits:
Competitive compensation
Comprehensive heath benefits (medical, dental, vision, life & voluntary)
401(k) with generous matching
Employee assistance program
Vacation, paid holidays and paid sick time
Requirements
Qualifications:
3 years proven experience as IT Technician
In-depth knowledge of diverse computer systems and networks
Excellent diagnostic and problem solving skills
Good knowledge of internet security and data privacy principles
Certification as IT Technician preferred (CompTIA A+, Microsoft Certified IT Professional, etc)
Strong computer skills, including high level of proficiency and knowledge in Microsoft Office, computer operating system, internet and email
Familiarity with healthcare industry and EHR systems preferred
Bachelors degree in computer science or related field or equivalent years of experience
High school diploma or GED required
Attention to detail
Effective communication, both written and verbal
Excellent organizational and follow up skills
Self-starter and works effectively alone or in a team
Valid driver's license with automobile insurance
Salary Description 30.00-35.00 per hour, depending on experience
Paraprofessional PC# 970336
Technical support technician job in Dos Palos, CA
Dos Palos Oro Loma Jt. Unified PARAPROFESSIONAL GENERAL SUMMARY Under the supervision and general direction of certificated personnel assigned by the site administrator, assists instructional personnel with the development and presentation of learning materials and instructional exercises; tutors students individually or in small groups to reinforce and follow up on instructional activities; and performs other duties directly related to this job description. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. PRINCIPAL DUTIES AND RESPONSIBILITIES Monitors and assists students through practice and study activities following the presentation of learning concepts by instructional personnel. Reads to students, explains words and meanings, rephrases materials and provides appropriate learning examples. Assists in checking/validating student's work in progress and provides assistance/clarification for successful completion of assignments. Prepares materials for lessons. Reviews and corrects children's work. Assists students in the development of communication skills and serves as an appropriate language model. Helps instructional personnel in general behavioral shaping and reinforcement strategies as directed. Provides necessary assistance with routine classroom procedures and supervises students during recess and lunch periods. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Ability to see and read, with or without vision aids; ability to hear and understand speech at normal levels; ability to communicate so others will clearly understand normal conversation. Knowledge of correct English usage, grammar, spelling, punctuation and vocabulary. Skill in helping students develop understanding and ability in reading, math, and language comprehension. Ability to assist in the management and shaping of student behavior through positive reinforcement strategies. Skill in demonstrating an understanding, patient, warm and receptive attitude toward students. Ability to maintain a variety of records and reports, score tests and complete and record grades. Ability to maintain a neat, orderly and attractive learning environment. Skill and ability in working with diverse school population, and to establish and maintain positive working relationships with parents/guardians, community members and outside agency personnel. WORKING CONDITIONS Light to moderate physical effort, standing, sitting, and/or walking for extended periods of time. Lift and move instructional materials and equipment. Low to moderate stress level. ENVIRONMENTAL CONDITIONS Indoor classroom and school environment. Temperature - usually normal climate, occasional adverse weather conditions. CONTACTS Daily contact with students, teachers, school and District staff. Occasional contact with parents/guardians and community members and outside agency personnel. OCCUPATIONAL CERTIFICATES/LICENSES First Aid and CPR certification. Annual Blood borne Pathogen/Hep B Training. EMPLOYMENT STANDARDS Hold an Associate's or higher degree, or completion of two years of higher education study, or passed a formal state or local academic assessment that demonstrates knowledge of and the ability to assist in teaching reading, writing, and mathematics or reading, writing, and mathematics readiness. Dexterity and physical condition to maintain a moderate to rigorous work schedule and meet standards of physical and mental health. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Note: Minimum qualifications may be waived on a case-by-case basis by the Superintendent or designee in his/her sole and absolute discretion. Board Approved: August 21, 2003
NCLB Compliance or Associate's or higher degree Internal Candidates need to submit a letter of intent with your application on Edjoin.org (no other documents required) External Candidates need to submit a full application packet on Edjoin.org with all required documents. Only applications with all required attachments completed will be considered.
Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting.
NCLB Compliance or Associate's or higher degree Internal Candidates need to submit a letter of intent with your application on Edjoin.org (no other documents required) External Candidates need to submit a full application packet on Edjoin.org with all required documents. Only applications with all required attachments completed will be considered.
* CPR/First Aid Certification
* Letter of Introduction
* Letter(s) of Recommendation (3 recent letters; dated within the past 2 years)
* NCLB Compliance
* Other (Letter of Intent)
* Proof of HS Graduation
* Resume
* TB Screening Result
Comments and Other Information
Dos Palos Oro Loma Joint Unified School District prohibits discrimination, harassment, intimidation and bullying in educational programs, activities, or employment on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, citizenship or immigration status, race or ethnicity, religion, sex, sexual orientation, pregnancy actual or potential parental, family, or marital status, military status or association with a person or a group with one or more of these actual or perceived characteristics. Dos Palos Oro Loma Joint Unified School District requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying. Questions or complaints of alleged discrimination, harassment, intimidation and bullying, equity or Title IX equity and compliance concerns should be directed to: David Childers Assistant Superintendent of Human Resources ************** 2041 Almond Street Dos Palos, CA 93620 ****************** If you need a reasonable accommodation to participate in the hiring process, Dos Palos-Oro Loma JUSD will provide you with one upon notice.
IT Desktop Support Technician
Technical support technician job in Pleasanton, CA
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
About the Role
We're seeking a skilled and customer-focused IT Desktop Support Technician to join our team in support of a global life sciences client. This is a hands-on desktop support role working in a dynamic, fast-paced environment, providing technical assistance to end-users ranging from corporate staff to lab-based teams. You'll be part of an on-site IT support group responsible for ensuring a seamless technology experience across multiple departments.
Key Responsibilities
Provide Level 1 and Level 2 desktops support for end-users onsite
Troubleshoot hardware and software issues on Windows systems
Support mobile devices, printers, AV equipment, and other end-user peripherals
Manage user accounts and access permissions via Active Directory and other tools
Assist with imaging, deploying, and maintaining end-user systems and laptops
Maintain ticket documentation using an ITSM platform
Collaborate with client-side IT teams on rollouts, upgrades, and system improvements
Ensure compliance with client-specific IT policies and procedures, including those in regulated environments
Basic Qualifications
2+ years of hands-on IT support experience in an enterprise or scientific environment
Strong troubleshooting skills with Windows 10/11, mac OS, and Microsoft 365
Familiarity with Active Directory, VPNs, SCCM, and mobile device management (MDM) tools
Experience working in ticketing systems like ServiceNow or Jira Service Desk
Excellent interpersonal and communication skills
Ability to work independently and prioritize tasks in a fast-paced environment
Preferred Qualifications
Experience supporting users in regulated industries (e.g., pharma, biotech) is a plus
Relevant certifications (e.g., CompTIA A+, ITIL, Microsoft) are preferred but not required
Salary Range
$35,000 - $40,000 USD
This position is for a Gruve customer and is a part-time role.
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you're passionate about technology and eager to make an impact, we'd love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Auto-ApplyTech Support Student Assistant (FWS)
Technical support technician job in Stockton, CA
Temporary hourly-intermittent student assistant positions (FWS) available in the Stockton Campus.
Stanislaus State Stockton Campus is seeking a motivated and dependable Student Assistant to provide general campus support and first-level technology support to students, faculty, and staff. This hybrid role involves a mix of customer service, campus operations assistance, and technical troubleshooting within a dynamic university environment.
Start Date
Positions available on or after October 6, 2025 and ending on or before May 22, 2026. Possibility of reappointment based on budget, department needs, and job performance.
Job Description/Duties
Duties include but are not limited to:
Campus & Student Support (Facilities & Customer Service):
Answer phones, and greet and assist students, staff, faculty, and visitors at the Warrior Welcome Hub (front counter).
Monitor hallways, classrooms, and common areas; report any concerns to university officials or Securitas as needed.
Assist with classroom and event readiness by reviewing schedules and ensuring space setup and cleanliness.
Offer general administrative and logistical support for classes, events, and activities.
Promote a safe, welcoming, and organized campus environment.
Technology Support (Client Services / IT Help Desk):
Answer the Stockton Campus OIT Help Desk Line and provide basic technology assistance and referrals. Help students with obtaining Warrior ID cards.
Provide tier 1 technical support for computers, printers, and classroom equipment.
Assist with tier 2 support tasks under supervision of professional staff.
Use the university's problem ticketing system to log and track support requests.
Act as a liaison between users and IT staff to resolve issues efficiently.
Help ensure compliance with computer lab and network use policies
Other duties as assigned.
Qualifications
Preferred Qualifications:
Familiarity with university systems such as Canvas, my StanState, OneDrive, and Teams.
Experience supporting classroom technology or working in a help desk/lab assistant role.
Ability to remain calm and helpful in high-stress or technical troubleshooting situations.
Required Qualifications:
Demonstrated customer service experience and a positive, helpful attitude.
Basic computer skills, including experience with Windows and/or MacOS, Microsoft Office/365, internet browsers, and email.
Ability to troubleshoot technical issues and explain solutions in a non-technical manner.
Ability to work both independently and as part of a team in a fast-paced, service-oriented environment.
Dependable, detail-oriented, and adaptable to changing needs.
Must be able to lift 40 pounds.
Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
Must have received and accepted Financial Aid award for the current semester/year in which you are applying.
Salary Range
$16.50 per hour.
How to Apply
To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.
Application Deadline
November 14, 2025
Additional Information
Clery Act Disclosure
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at ************************************************* The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.
Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.
Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at **************. California Relay Service is available at ************** voice and ************** TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: ***********************************************************************************************************
CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.
The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.
INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE
#LI-DNI
Technical Support Engineer I
Technical support technician job in Dublin, CA
About Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
What's the Role?
As a Technical Support Engineer I, you will be the critical link between our cutting-edge technology and our customers' success. You'll provide advanced technical support to end users, Field Sales and Service Representatives, as well as internal ZEISS teams and global partners. Your problem-solving expertise and collaborative spirit will help ensure our products perform at the highest standards, while maintaining a customer-centric approach in every interaction.
Sound Interesting?
Here's what you'll do:
Respond to complex technical inquiries from Field Service Engineers, Sales, Customer Service, Parts, and customers via phone, email, and chat.
Analyze technical requests and resolve customer issues with clear, concise solutions.
Contribute to and maintain the internal technical knowledge base.
Continuously improve your technical knowledge of ZEISS products and services.
Collaborate cross-functionally with Level 2 Support, Product
Management, and Quality teams to resolve service-related issues.
Support all applicable ZEISS products within your designated portfolio.
Handle general inquiries with professionalism and redirect misrouted calls when necessary.
Demonstrate professionalism, empathy, and active listening in all customer interactions.
Adapt to evolving departmental processes and embrace continuous improvement.
Do you qualify?
Bachelor's degree in Computer Science, Information Technology, or related field (Note: Equivalent technical experience may substitute year-for-year)
Minimum of 3 years of experience in a Technical Support Engineer or similar technical role
CompTIA Security+ certification
Strong technical troubleshooting and analytical skills
Experience with basic electronics, mechanics, optics, and personal computers
Proficiency with Microsoft Office Suite
Experience using SAP or CRM systems
Excellent written and verbal communication skills
Good-to-Haves:
Familiarity with ophthalmic or microscopic equipment
CompTIA Network+ certification
Intermediate knowledge of operating systems (Windows 7 and above)
Strong understanding of networking setups and protocols
Experience gathering and reviewing log files
Additional technical certifications
Knowledge of the ophthalmic industry
Working Conditions and Special Demands:
Location: The role is primarily based in Dublin, CA.
Hybrid Work: 3 days in the office, 2 days remote.
The hourly pay range for this position is $40.00 - $50.00.
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
This position is also eligible for a performance bonus.
We have amazing benefits to support you as an employee at ZEISS!
Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay
The list goes on!
Your ZEISS Recruiting Team:
Maria Khalil
Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).