Technical support technician jobs in Montana - 357 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Technology/Computer Technician IT Helpdesk Technician East Helena Public Schools Reports to: IT Director, Superintendent Employment Type: Full-time, twelve months per year, standard schedule as needed to successfully meet goals and objectives. Students Served: 2000 Staff Supported: 250 Position Summary: The IT Helpdesk Technician provides the first level of technical support for all district staff and students, ensuring the smooth and efficient operation of all school technology. This role requires a patient, methodical, and customer-service-oriented individual to diagnose and resolve a wide range of hardware, software, and network issues in a K-12 environment. The technician will serve as the primary point of contact for all technology-related inquiries and play a key role in supporting educational and administrative functions. Essential Duties and Responsibilities: First-Level Support: Serve as the initial point of contact for technical support requests via phone, email, in-person visits, and a service call tracking system. Troubleshooting & Resolution: Diagnose and resolve basic to routine hardware and software problems for devices including desktop computers, laptops (Windows/Mac/Chromebooks), tablets (iPads), printers, and other peripherals. Ticket Management: Accurately log all service requests into the district's ticketing system, document diagnostic steps and solutions, prioritize issues, and escalate more complex problems to the appropriate higher-level support staff. Account Management: Perform basic user account management tasks, including creating accounts for new staff/students, resetting passwords, and managing access permissions for various systems (e.g., G Suite, Office 365, student information systems). Hardware Management: Assist with the installation, configuration, deployment, and inventory management of new computer equipment and software, and coordinate warranty repairs with vendors. Classroom Technology Support: Provide support for classroom A/V equipment, including interactive whiteboards/Smartboards, projectors, document cameras, and other instructional technology tools. User Training: Provide one-on-one or small group training to staff and students on the proper use of district technology and new software applications, translating technical language into easy-to-understand terms. Maintenance: Perform minor and preventive maintenance on equipment, such as replacing printer ink/toner cartridges, and ensuring computer labs and carts are in working order. Event Support: Assist with technology setup and support for school events, meetings, and student device deployments. Documentation: Create and maintain technical documentation and user manuals for various systems and common issues. Qualifications and Skills: Education/Experience: High school diploma or equivalent required; Associate's degree in a related field or relevant technical certifications (e.g., CompTIA A+) highly desirable. Previous experience in a helpdesk or customer service environment is preferred. Technical Skills: General knowledge of computer operating systems (Windows, Mac OS, iOS, Chrome OS), hardware components, and common educational and office software (Microsoft Office, Google Workspace). Basic understanding of networking concepts (TCP/IP, Wi-Fi) is also required. Problem-Solving: Strong analytical and problem-solving skills with the ability to diagnose issues efficiently and implement effective solutions. Communication: Excellent verbal and written communication skills, with the ability to communicate effectively and patiently with non-technical users, including students and staff. Interpersonal Skills: A high degree of patience, empathy, and strong customer service skills. Must be respectful, dependable, honest, and able to maintain confidentiality. Physical Demands: Ability to lift and carry moderately heavy computer equipment (up to 40 pounds), stand, walk, bend, stoop, and occasionally work on a ladder. Other Requirements: Must pass a pre-employment background check and possess a valid driver's license for travel between district locations if required. Working Conditions: Work is generally performed indoors in an office and school environment. The role involves balancing routine maintenance and urgent technical issues, requiring adaptability and effective time management skills. Additional Duties: Performs other related duties, as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Responsible for the support of the medical instrumentation and certain communication systems used within Livingston HealthCare. This position requires a high degree of skill in the use of test equipment, schematics and service manuals. Specialized training and experience on Radiology, Laboratory, or Communication equipment utilized within Livingston HealthCare required. Schedule: 1.0FTE (40 hours) Mon-Fri Call Required Compensation: $30.07/hr + DOE Robust Benefits Package ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: Perform predictive maintenance, electrical safety inspections, and complex repairs on medical instrumentation and the following communication systems: Telecommunications, Nurse Call, Paging, and RF/Two Way Radio Communications. Complete requisitions and orders for repair parts and department supplies. Coordinate repairs with outside firms. Responsible for maintaining knowledge of disaster/emergency procedures and plans as they pertain to medical equipment and communication systems. Present staff training sessions and in-services. Participate in the selection of new clinical systems and equipment. ADDITIONAL RESPONSIBILITIES: Supervise the work performed by BMET I, BMET II, and BMET III positions as needed. Perform other duties as assigned or needed to meet the needs of the department/organization. This position may be required to work varying shifts, weekends or holidays. QUALIFICATIONS (Required): High School graduate or equivalent. Associates Degree in Electronics or Biomedical Equipment Technology. An understanding of Electronic and Biomedical Test Equipment. 6 years of experience as a Biomedical Equipment Technician or equivalent work experience. Manufacturer training and/or advanced knowledge on Radiology, Laboratory, or Communication equipment used within Livingston HealthCare. ADDITIONAL DESIRABLE QUALIFICATIONS: Mature personality, sense of responsibility and integrity. Attention to detail. Positive attitude and flexibility during routine workday. Team player and cooperative with other personnel. Well groomed, tactful, patient, pleasant, and customer focused. Strong verbal and written communication skills.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR Qw49Dfin2c

Responsible for the administration and security of the computer-based information systems of the facility. Plans and installs hardware and software that comprises the facility's network. Provides primary user support. Participates in the department's performance improvement and continuous quality improvement (CQI) activities. Job Responsibilities: Monitors the facility's computer systems to ensure the equipment is functioning properly. Demonstrates knowledge of current software systems, operation procedures and technological developments. Plans and installs the hardware, hardware and peripherals for the facility's network. Maintains, debugs, changes application software system and existing programs. Responsible for troubleshooting and correcting programming and operational programs. Provides assistance and training for all system users. Assists with the maintenance of printers and peripherals connected to the network. Regulates access to computer files. Monitors file use to ensure appropriate staff are accessing information and that information is appropriate to carry out their job responsibilities. Provides changes, when necessary, employee passwords. Maintains employee information. Maintains confidentiality of all computer files. Provides back-up files in the event of a network problem. Coordinates IT response efforts to unplanned outages and security issues. Provides timely reports about the facility's network including upgrades, problems and solutions. Assists in the development and/or updating of policies and procedures governing information technology systems of the facility. May install, update and maintain data information systems. Maintains a good working relationship with outside consultants and vendors. Evaluates vendor's proposals and technology to secure needed services, hardware/software. Demonstrates the ability to be flexible, organized and function under stressful situations. Maintains a good working relationship within the department and with other departments. Consistently demonstrates a professional, self-directed approach to department responsibilities. Stays updated on current and emerging technologies through continuing education, professional societies and journals, seminars/conferences. Accepts additional responsibilities as assigned. Supports and maintains a culture of safety and quality. Skills: Must be familiar with all aspects of computer systems, operations, languages, system analysis, design and equipment. Skilled in Windows and Microsoft applications. Possesses analytical, interpretive and constructive thinking to find solutions to network problems. Strong mathematical skills. Regulatory Requirements: Degree in Computer Science or Computer Engineering or 2 years previous IT experience. Previous experience as a network specialist preferred.

Requirements Talents, skills, and abilities: A High School Diploma or HSE is required, along with past employment experience. It is preferable that the individual's lived experience of mental health challenges includes experience with psychosis during his or her youth. However, personal experience with psychosis is not required. Ideally the Peer Specialist is a young adult; however, a Peer Specialist of any age may be considered for the position, if he or she relates well to young people. As much as possible, the Peer Specialist should understand the community in which the team is based with an awareness of available community resources. The Peer Specialist should also be someone who possesses the fundamental skills to meet the job requirements. The Peer Specialist should demonstrate good interpersonal communications skills and the ability to empathize with, relate to and effectively work with participants of mental health services. The individual should have two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant run organizations or similar experiences or programs. They must possess the ability/ willingness to disclose their recovery story (where appropriate) for the purposes of empowerment. The Peer Support Technician must obtain required certification (Peer Support Specialist Case Manager, complete within 6 months of hire date) as follows: Complete 40 total hours of training. An assessment completed no longer than 90 days prior to sending in the application. PST will be assessed by AWARE's LCSW, LCPC, LMFT, LAC, physician, psychologist, or an advanced practice registered nurse until they reach mastery level in certain areas; Once the 40 hours online training and the assessment (which takes place after the 40 hours) is complete, then the PST submits the noted PST Case Manager Application; Once application is approved, PST will complete and pass required test; PST Case Manager must maintain credential. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual Raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off DailyPay We are proud to be an equal opportunity employer.

We seek a business-oriented IT Service Desk Technician with a customer service focus to support our dynamic organization. You will provide remote and onsite technical support in this role, ensuring that IT services align with business needs and objectives. You will be vital in minimizing downtime, resolving technical issues promptly, and providing seamless IT operations that enable business productivity. Your responsibilities will include troubleshooting a broad range of hardware, software, and network issues, supporting system implementations, and contributing to the continuous improvement of IT services. We are committed to providing the best IT support, and your role is vital to this mission. You will work closely with end-users and various teams to ensure that IT solutions support and enhance business goals. Requirements: Proven experience in IT support, focusing on aligning IT services with business objectives. Strong technical knowledge of Microsoft OS and productivity tools, standard business software, and networking fundamentals. Experience with Active Directory, remote access tools, and system setups. Excellent communication and interpersonal skills with a customer-first approach. Ability to prioritize tasks in a dynamic, business-driven environment. Work with moderate supervision. Possess or obtain HDI SCA certification within six months. Key Responsibilities: Deliver remote and onsite technical support to resolve issues quickly, minimizing disruption to business operations. Ensure IT services align with business objectives and support productivity and efficiency. Collaborate with cross-functional teams to ensure IT solutions are aligned with current and future business needs. Manage and resolve service desk tickets, escalating issues as needed to maintain service continuity. Assist with system installations, configurations, and updates to meet evolving business demands. Provide clear communication and top-tier customer service to ensure positive user experiences. Maintain accurate documentation of issues, solutions, and service desk processes for continuous improvement.

IT Service Desk Technician 1 **Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position. INNOVATE without boundaries! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide support to your business unit. Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen. Your Role on Our Team: As an IT Service Desk Technician 1, you will be the primary IT contact for the Milwaukee Tool Business for all Level 1 / Level 2 and escalations from our Production Support team. This incldudes managing IT requests via walk ups, phone calls and ticket ques. You'll deliver exceptional customer service by troubleshooting and collaborating across support teams to resolve end user issues encompassing access, hardware (mobile, laptop, printer, etc.), and software-related problems. You'll be DISRUPTIVE through these duties and responsibilities: Work to evaluate and resolve technical problems for assigned and escalated service tickets Coordinates timely repair of computer equipment covered by third-party vendor maintenance agreements. Applies critical thinking to see incidents and issues to resolution Support both on-site and remote employees using remote administration tools and channels of intake (Tickets, Phone Calls, Messaging etc). Deploy hardware and software leveraging automated processes Coordinate and transition support items to other IT teams when required, following escalation procedures. Perform Account administrative functions to include account creation, password resets, group membership modification, group policy application/troubleshooting utilizing both Cloud and on prem tools. Comply with established procedures and work collaboratively with IT staff to ensure a robust, stable computing environment Demonstrated competency in supporting Windows operating systems Provide mobile device support for Apple iOS, Android operating systems Ability to travel to other Milwaukee Tool locations on occasion. Manage local vendor relationships for network, telecommunications, and AV support. Log all support actives in ITSM system Collaborate with Tier 2/3 personnel and management to propose technology recommendations and implement data-driven changes. Additional tasks as delegated The TOOLS you'll bring with you: 1-2 or more years of previous IT Support Outstanding written and verbal communication and documentation skills, with a service-oriented mindset Demonstrated ability to multi-task and manage competing priorities Strong customer service mindset Demonstrated MS Office, Windows 10/11 & General mobile device experience (iOS/ Android) Other TOOLS we prefer you to have: Experience with ITIL Practices and or Certification CompTIA + Highly collaborative team member capable of functioning effectively in both project and support models, working with a diverse range of individuals spanning various business units. Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to stand, walk, bend, stretch, reach, and effectively communicate with others in the workplace Sitting for prolonged periods of time Prolonged exposure to computer screens Repetitive use of hands and fingers to operate office equipment, machinery, hand tools and/or power tools Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus May require to wear personal protective equipment which includes, but is not limited to, safety glasses, gloves, and hearing protection May work in laboratories and/or controlled, enclosed, restricted areas Noise levels range from moderate to loud Must be able to lift up to 50 pounds at a time May require travel dependent on company needs We provide these great perks and benefits: Robust health, dental and vision insurance plans Generous 401 (K) savings plan Education assistance On-site wellness, fitness center, food, and coffee service And many more, check out our benefits site HERE. Milwaukee Tool is an equal opportunity employer.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

←Back to all jobs at ELM Utility Services IT Support - $20-$26/hr - Missoula, Montana ELM Utility Services is an EEO Employer - M/F/Disability/Protected Veteran Status ELM Utility Services, with over 1300 employees nationwide, has an outstanding opportunity for an IT Support role in Missoula, Montana. This is an opportunity to be a part of one of the largest and most respected companies in the utility locating industry, and a great place to build your career with excellent compensation and a comprehensive benefits package. Our Total Rewards Package Includes: • Medical, Dental, Vision, Voluntary Life, and Disability Insurance • Company Paid Life Insurance • Paid-Time Off accrual (PTO) Vacation/Sick Time (You can accrue up to 80 hours per full year worked to start. Accruals go up with years of service) • 6 Paid Holidays • Company Smart Phone, and other equipment as needed are provided to each employee • 401(k) plan • Paid hands-on training • Annual reviews with the potential for increases Roles & Responsibilities: • Provide Tier 1-3 end-user support via phone, email, and remote tools (Windows endpoints, business applications, mobile devices) • Diagnose and resolve hardware/software issues, document fixes and patterns for faster resolution • Triage and escalate complex issues appropriately (network/server, security, applications, vendor support) • Perform workstation lifecycle tasks: onboarding/offboarding, endpoint setup, imaging/re-imaging, software installs, asset tracking • Support Microsoft 365 user administration: password resets, mailbox access issues, Teams/Outlook support, licensing (as applicable) • Support identity and access tasks in Active Directory (user/group management, permissions, basic GPO awareness) • Support mobile and connectivity troubleshooting (Verizon/T-Mobile devices, hotspots, carrier activation/escalation as needed) Qualifications: • 2-year degree in a related field OR 2 years' experience in a related field • Strong customer service mindset and attention to detail • Experience in a structured support environment preferred • Tier 1-2 application and Microsoft support experience desired; ability to grow into Tier 3 ownership areas • Previous phone/laptop repair experience strongly preferred • Network & server support exposure desired (basic troubleshooting, escalation readiness) • Microsoft Intune (device enrollment, compliance, configuration profiles, app deployment) • Endpoint imaging and provisioning (Windows Autopilot, MDT/SCCM, or equivalent), patching practices • Microsoft 365 administration (Entra ID/Azure AD concepts, Conditional Access familiarity, MFA troubleshooting) • Active Directory fundamentals (OU structure, groups, permissions, basic GPO troubleshooting) • VPN and remote connectivity support; Wi-Fi troubleshooting • Basic security hygiene: phishing triage, endpoint protection alerts, least privilege mindset • Verizon/T-Mobile device management and activation workflows (phones, tablets, hotspots) • Scripting/automation (PowerShell) for troubleshooting and support tooling • GIS familiarity (ArcGIS/ArcGIS Pro) is a plus WE ARE AN EQUAL OPPORTUNITY EMPLOYER Please visit our careers page to see more job opportunities.

The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems. DUTIES AND RESPONSIBILITIES Gathering and triaging employee requests for IT support. Responding to IT support requests in a timely manner. Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds. Gathering information and examining problems from multiple angles to find and implement the most suitable solutions. Walking employees through step-by-step resolutions via phone, email or in person. Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment. Installing software updates and upgrades, firmware updates, new software installs and other software support. Onboarding new employee technical setups. Reclaiming and decommissioning IT devices for employee terminations. Researching and sourcing the most efficient procurement of any needed IT equipment. Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment. Requirements SKILLS AND ABILITIES Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems. Current knowledge of technology and recent innovations in IT. Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment) Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform. Operational knowledge of computer, network, server, and security equipment, and how all fits together. Be able to work with minimal supervision with good decision-making skills. Enjoy taking ownership of projects and issues, working hands on to accomplish tasks. Be able to learn new information, skills, and ideas to complete projects and tasks as required. Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents. Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software. The ability to understand and follow instructions and the ability to concentrate is required. Excellent written, verbal, communication, and interpersonal skills. Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned. The ability to get along with others or to be part of a team. Regular attendance at the worksite. EDUCATION and/or EXPERIENCE Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted. Previous experience in a technology role is preferred. Experience with government security requirements compliance and other cybersecurity standards is an asset. Must be a U.S. Citizen. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. WORK ENVIRONMENT/PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work performed in an office and factory settings. Exposure to shop environment such as noise, dust, odors, and fumes. Occasionally required to lift up to 50 lbs. Regularly required to sit, stand, bend, reach and move about facilities. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity. Benefits Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.

Job Description North Elevation Technology Service of Billings, MT is looking to hire a full-time IT Support Desk Technician / Level 2. Are you ready to take your career to the next level with a growing company? Do you have communication and interpersonal skills equal to your analytical skills? If so, please read on! This IT Support Desk Technician / Level 2 position earns a competitive wage, based on experience and qualifications. We also offer great benefits, including performance-based incentives, employer-paid medical insurance, a SIMPLE IRA, paid holidays, 2 weeks of paid time off (PTO), paid sick leave, a casual work environment, and fun company culture. If this sounds like the right help desk opportunity for you, apply today! ABOUT NORTH ELEVATION TECHNOLOGY SERVICE As a locally-owned managed services provider since 2008, we serve small to mid-sized businesses in the Billings, MT region. We don't advertise; we have built our clients via word of mouth based on our reputation and continue to experience great growth. As we remove the barriers and put technology to work for our clients, they see the benefits of greater efficiency and increased profits. We don't use pre-packaged, one size fits all solutions but we tailor our solutions to their businesses. In order to hire staff that will put in the effort to really understand our clients' businesses and develop relationships with them, we offer competitive pay, incentives, generous benefits, and a friendly work culture. A DAY IN THE LIFE OF AN IT SUPPORT TECHNICIAN / LEVEL 2 As an IT Support Desk Technician / Level 2, you play a key role as the main contact for our customer base. You are responsible for maintaining the functionality of their software systems and networks, providing help desk support as well as implementing hardware and software solutions. You provide onsite day-to-day support of their IT assets, including installing or upgrading hardware and software. You are a troubleshooting extraordinaire who can resolve network, server, workstation, and software problems. While your technical skills are important, your ability to develop and maintain strong professional relationships with our clients is equally important. You are conscientious about carefully documenting any work you do and the changes you make. Your ability to listen to our clients' needs and help them feel heard and valued as you meet their IT needs is invaluable, not only to them but to our success as a company! You love the challenge and variety inherent in your job and that it taps into both your technical and people skills. QUALIFICATIONS FOR AN IT SUPPORT TECHNICIAN / LEVEL 2 Experience with the installing, troubleshooting, upgrading, migrating, and/or administration of: Current Microsoft desktop operating systems Current Microsoft server operating systems Active Directory, Group Policy, and PowerShell Microsoft Exchange and Office 365 Virtualization technologies including VMWare and Hyper-V DNS, DHCP, subnets, routers, and wireless Do you have a passion for learning all things IT? Can you work independently? Do you enjoy working closely with customers in a team environment? Are you able to manage deadlines and prioritize tasks effectively? Are you trustworthy, discreet, and respectful of confidential information? If so, you might just be perfect for this IT Support Desk Technician / Level 2 position! WORK SCHEDULE This full-time help desk position typically works Monday - Friday, 8:00 AM - 5:00 PM. READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this help desk position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 59106 Job Posted by ApplicantPro

Ready to be the unsung hero of the operating room? At [Your Healthcare System], we're looking for a Perioperative Support Technician to join our dedicated team of healthcare professionals. This is your chance to work behind the scenes and make a real impact in delivering exceptional patient care-while keeping the OR running like a well-oiled machine. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Why You'll Love This Role Be the glue of the surgical team: From preparing the OR with instruments and supplies to safely transporting equipment and specimens, you'll help ensure every procedure runs smoothly. A day that's never dull: No two days are the same as you assist with equipment setup, turnover, and cleaning-all while keeping infection control top of mind. Work with a team that cares: Collaborate with amazing coworkers who share your passion for precision, safety, and patient care. What You'll Do Prepare OR rooms with all the essentials: instruments, supplies, and equipment. Assist with the safe transport of patients and equipment. Perform turnover and terminal cleaning of OR suites, ensuring every detail is spotless. Support the surgical team during procedures, keeping everything running seamlessly. Check and stock anesthesia carts and maintain surgical equipment. Contribute to infection control and quality improvement processes to keep patients safe. Who You Are A self-starter with excellent organizational skills and attention to detail. A team player who thrives in a fast-paced, collaborative environment. Confident and calm under pressure, with exceptional communication skills. Passionate about maintaining a safe, clean, and efficient operating room. What You Bring Experience: Two years of Surgical Aide experience preferred (or equivalent combination of education and experience). Skills: Knowledge of cleaning equipment and surgical tools is a plus. Certifications: Current HS AED CPR required. Tech-Savvy: Proficiency in Microsoft Office and the ability to learn new software. What We Offer A supportive, dynamic work environment where your contributions truly matter. Opportunities for growth and learning in the exciting field of perioperative services. Competitive pay and benefits designed to support your well-being. Are you ready to step into the heartbeat of healthcare? Apply today and start making a difference, one procedure at a time! Qualifications: Minimum of two (2) years' Surgical Aide experience preferred. Other combinations of education and experience may be considered. Current HS AED CPR required. Previous working knowledge of the correct use of cleaning equipment and devices, such as mops, vacuums, scrubbers and polishing machines required. Previous experience with surgical equipment preferred. Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. Commitment to working in a team environment and maintaining confidentiality as needed. Excellent verbal and written communication skills including the ability to communicate effectively with various audiences. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed. Job Specific Duties: Exhibits an excellent working knowledge of aseptic techniques and Universal Precautions and applies to phases of OR operations. Performs turnover of the OR Suite by removing all contaminated materials and properly cleaning all appropriate surfaces. Assists in performing terminal cleaning and completes all assigned tasks in a timely and professional manner. Prepares OR rooms with appropriate instruments, sutures, supplies, and equipment. Follows aseptic technique in opening sterile supplies and proper set up for procedures. Collaborates with appropriate stakeholders to ensure the cleanliness of the entire operating room (OR) area, Post-Anesthesia Care Unit (PACU), Same Day Surgery, and Endoscopy. Remains calm and professional in all interactions and consistently exhibits effective communication, customer service, and team building skills. Assists in the safe transport of patients to and from stretchers, beds and the appropriate location(s). Assists the surgical team during operative procedures per department procedures. Assists with anesthesia checking and stocking of carts/machines. Exhibits knowledge of infection control plan and quality improvement processes. Maintains a safe and orderly environment and cleans equipment, etc. per department protocol. Responds to and accepts responsibilities for calls in a timely and appropriate manner. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Maintains regular and consistent attendance as scheduled by department leadership. Shift: Day Shift - 12 Hours (United States of America) Schedule: Saturday & Sunday, Day Shift 12-hours Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

SALARY RANGE $40,000 - $50,000 The Service Support Analyst is the front-line resolver in the Service Support Center, delivering fast, accurate Tier I support for client requests via phone, chat, and tickets. The role identifies, triages, and troubleshoots incidents using the established Knowledge Base, and runbooks/playbooks, aiming for first-call resolution. The Service Support Analyst documents incident fixes and continually strengthens the Knowledge Base for future support. The role coordinates with Tier II teams, serves as incident manager for major incidents, and provides high-quality handoffs for advanced support, establishing clear, consistent client experience. DUTIES & RESPONSIBILITIES Client Point of Contact: Serve as the first point of contact for clients, ensuring proper phone and chat coverage during operating hours. Call Management: Answer incoming calls and efficiently route them to the appropriate departments or individuals. Level 1 IT Support: Provide Level 1 IT support and system administration for various programs, including Symitar, MDTOP, MachSol Panel, DUO Mobile and Design Portal. Escalation and Issue Resolution: Analyze and escalate Level 2 help desk support requests to the appropriate teams. Monitor and alert high-priority client issues to ensure timely and urgent resolution when necessary. Major Incident Management: Act as a major incident manager, coordinating teams, documenting solutions and providing routine updates to clients and internal staff during unplanned sev-1 and sev-2 outages. Chat Support: Oversee and manage all client chat interactions, including troubleshooting and routing issues to Level 2 support when required. Client Contact Database Management: Maintain and update the client contact database, ensuring that all information for clients, business partners, and vendors is current and accurate. System Administration: Serve as the system administrator for the JHA and ZenDesk portals. Responsibilities include adding and removing MDT and credit union resources, performing password resets, and providing user login support. Outage Management Assistance: Assist with outage processes, including troubleshooting, executing the urgent communication process via the third-party Statuspage system, and collaborating with other departments to ensure efficient triage and resolution. Quarterly Audits: Conduct quarterly audits of the JHA client portal and ZenDesk portal to ensure data accuracy and system integrity. Vendor Coordination: Manage 3rd party vendor requests, including passing quotes to clients and internal teams and assisting with troubleshooting as needed. Cross-Department Collaboration: Work closely with other departments to ensure smooth and timely workflow throughout the organization. Issue Escalation: Escalate issues to the appropriate teams and management to facilitate prompt resolution. Management Updates: Keep the management team informed of progress towards established objectives and report any significant challenges that arise. Documentation: Complete all required reports and records accurately and on time. Internal Knowledgebase: Responsible for documenting solutions, updating, and providing more detailed solutions to provide consistent experience for clients. Update Knowledgebase: Document using the KCS methodology for Knowledgebase refinement. Meeting Participation: Attend and actively participate in department meetings and committees as needed. Work Area Maintenance: Maintain a clean, secure, and well-organized work area. Special Projects: Complete special projects and any other tasks or duties as assigned. EDUCATION & EXPERIENCE REQUIREMENTS High school graduate or equivalent. Financial Institution experience (Symitar preferred). Experience in a professional client services position. Experience with PC and associated hardware/software troubleshooting. Call Center experience. PREFERRED KNOWLEDGE Thorough understanding of customer service practices. Thorough understanding of financial services. Thorough understanding of system administration. Knowledge of the Symitar core system. Knowledge of the ZenDesk service desk system. WORKING CONDITIONS Special No hazardous or significantly unpleasant conditions (such as in a typical office). Ability to cover different shifts between the hours of 8:00 am-7:00 pm (EST). Additional hours, including Saturday/Sunday support, as required. Occasional travel overnight for training and conferences. Long duration of computer workstation usage. INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.