Technical support technician jobs in New Jersey - 2,058 jobs

User IT Support -On-site or remote support for IT-related hardware and software issues. -Technical support for business applications such as MS Teams, MS Office, Trellix (security solution), and internal systems such as GSI and PiLOS. -Setting up, configuring, and maintaining user devices, including laptops, printers, and mobile devices. -Installing, configuring, modifying, and performing minor repairs on hardware and software as needed (Format, Zebra printers, PCs, scanners, handheld terminals). -Managing VPN access for remote users, supporting password resets, installation or reinstallation, and ensuring smooth connectivity to the internal network. -Diagnosing and resolving issues related to hardware, software, operating systems, and local network connectivity to maintain business continuity. -Providing warehouse operations support via phone or live chat in case of technical issues. -Supporting users during the onboarding/offboarding process to ensure a smooth transition of system access and IT equipment such as laptops (equipment support and verification of equipment return to HR). IT Asset Management -Maintaining up-to-date inventory and documentation of IT assets and configurations. -Managing the inventory and tracking of IT assets, including laptops, desktops, and other IT equipment in offices and warehouses. -Reviewing new requests for all IT assets or accessories. -Obtaining quotes to determine the best purchase option after comparing prices and specifications. -Verifying all items upon arrival and ensuring delivery to the correct location. -Handling the procurement process for IT equipment, including laptops, network equipment, and peripherals needed for office and warehouse environments. -Ensuring proper allocation and maintenance of equipment and maintaining records of asset lifecycle (deployment, upgrade, repair, disposal). -Collaborating with vendors to ensure timely delivery and installation of purchased equipment. -IT Documentation and Reporting -Maintaining up-to-date documentation of IT assets, licenses, procedures, and configurations. -Creating user guides or quick reference materials for common tools or procedures. -Generating regular reports on weekly Helpdesk activities.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desk side Support Representative Distributed Client Services Location: BEDMINISTER,NJ 07921 Duration: 1 Year (with possible extension) Client: IBM- AT&T Job Description: · End user trouble shooting skills · Experience with working with tickets · Proficient with windows 7 · Audio video support · Good customer facing skills · This job is 35-40 hours a week. · Must have a valid driving license Qualifications SHARE resume Additional Information If you are interested, Please contact Shubham ************ ***************************

Job DescriptionWe're Growing! New Jersey's premier HVAC-Plumbing-Electrical company is seeking an IT Support Specialist to join our team. A minimum of 2 years of experience is required. This position reports to our Director of IT and will focus primarily on IT device management, including setup and troubleshooting. Our ideal candidate will have excellent communication skills, work well with others, and have a desire to learn and grow with our company. Hours: Mon - Fri, 8:00 am - 4:30 pm, with occasional overtime and weekends when special projects/tasks require. About Us: As a family-owned business, we do more than serve customers. We take care of the comfort and safety of our friends, family, and neighbors. We provide personalized solutions - both residential and commercial - for every heating, air conditioning and indoor air quality application. Our customers' comfort is an important responsibility, and our customers are at the center of everything we do at Air Group, LLC. Requirements: 2 years' experience providing end-user support (troubleshooting, diagnosis, resolution) Ability to work on-site 5 days a week Excellent communication skills in all forms Windows OS exp Microsoft Office exp Active Directory exp Working knowledge of network connectivity, computers, printers and peripherals Comfortable working in a team environment - must be able to collaborate with all levels of staff High School diploma or GED Fluent in English (read, write, speak) US Citizen or Green card holder (no sponsorship is available now or in the future) Bonus Items: College degree MS certifications Programming experience Benefits: All full-time Employees are eligible to participate in the following benefit programs: Medical insurance (3 plan choices) Benefits concierge service to assist with benefits questions, provider search, claims, etc. Prescription insurance Dental Vision Health Savings Account (HSA) Flexible Spending Account (FSA) Dependent Care FSA Life insurance (fully funded by Air Group, LLC on day one of employment) Life insurance buy-up options Disability Pet insurance Identity theft protection 8 paid holidays Paid time off Bereavement leave 401k with a generous company match Company merch A business culture rooted in teamwork and providing quality work Only qualified candidates will be contacted. No agency submissions. No relocation offered. No walk-ins please. We require a scheduled interview. All offers of employment are contingent upon the successful completion of a background check, which includes criminal record search and driver's license abstract.

Job DescriptionPosition: Technology Support Specialist / Helpdesk Analyst Duration: 12+ Months, W2 Role Setup, configure, and maintain PC hardware, software, and peripherals (phones, printers, etc.) in a multi-vendor (PC/Mac/Chrome) environment. The SCCM/InTune PC Engineer will provide technical engineering support across the enterprise for end-user computing platforms, including desktops, laptops, and mobile devices. Assist engineers providing third level support, troubleshooting network and enterprise related issues. Research and recommend changes, upgrades, and advancements in technologies that support the Helpdesk and business goals. Develop, prepare, test and deploy workstation OS level images. Support and perform workstation and computer moves when required. Assist with ensuring the security of the corporate environment by managing and monitoring access control and anti-virus across different software and hardware packages. Ensure all support requests are well documented in the IT ticketing system, from the creation of the ticket to the successful resolution. Update, maintain and improve upon the IT knowledge base within the ticketing system. Maintain a daily log of work performed and submit reports and other paperwork as required. Assist with the creation and maintenance of processes and procedures for supporting cloud-based applications and platforms such as Office 365, Okta, Box, 8x8, etc. Coordinates all aspects of daily AV operations and service delivery including scheduling and maintaining operational readiness of the AV equipment. Provide level 2 support for Audio/Visual platforms. Interact professionally with clients exhibiting strong customer service skills. Track assets and inventory that have been distributed to end-users and ensure proper levels of inventory are available. Perform IT Procurement duties to include purchases, PO/Invoice, Vouchers, etc. This involves working directly with vendors, monitoring the status of open purchase orders, and resolving issues regarding PO to invoice discrepancies, returns, and quality issues with vendors. Knowledge, skills, and abilities here. CompTIA and/or Microsoft certification required, such as A+, Network+, MCP, etc. Extensive experience with PC support, systems administration, inventory management, service desk and a variety of other software platforms. Demonstrated experience with AD, O365, Wi-Fi, VoIP, networking fundamentals, video conferencing fundamentals, A/V (sound), and printing. Minimum 5 years experience with multi-vendor (PC/Mac/Chrome) PC hardware, peripherals and mobile devices configuration/deployment/support. Strong customer service, analytical, and problem-solving skills with the ability to multi-task.

IT Technical Support - Team Leader TechFox - Woodland Park, NJ 07424 We're looking for a highly motivated IT Professional, with Advanced Technical skills, Good Customer Service, and Outstanding Leadership and Supervisory skills, to lead our support team in maintaining outstanding support to our clients. Responsibilities: · Manage Level 1 team of technicians, including guiding, assisting with problem resolution, and delegating tasks to them. · Provide level II IT support for our clients via phone, in person, or remotely · Advanced Server Administration. Workstation \ Printer \ Network troubleshooting · Provide training to staff, regarding new tools, solutions, and procedures. · Track customer issues and ensure their resolution · Document all support work on a timely basis within our ticketing system, adhering to company guidelines · Complete special projects as assigned Qualifications: · Advanced troubleshooting and critical thinking skills · Superior Leadership/Supervisory Skills · At least 4 years of IT support experience · Outstanding interpersonal skills, including the ability to build a rapport with clients and maintain a professional demeanor when handling complex user issues. · Advanced understanding of TCP/IP networking and Windows Server environments · Expertise in AD, Exchange, VPNs, VMs, Firewalls, Wireless, and Network security · Relevant 2 / 4-year degree required · Comp TIA A+, N+ a plus · Experience with supporting Apple products, smart phones, and other mobile devices a plus. · Job Type: Full-time · Job Location: Woodland Park, NJ 07424 · Required education: Associate · Required experience: IT Support: 4 years · Required license or certification: Driver's License · Schedule: Monday to Friday · Company's website: ************** · Company's Facebook page: *********************************** · Work Location: One location Benefits: · Health Insurance · Paid Time Off Benefit Conditions: · Waiting period may apply · Only full-time employees eligible · This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Outcome-oriented -- results-focused with strong performance culture Team-oriented -- cooperative and collaborative

The Costpoint Support Consultant is responsible for the general consulting for Deltek's Costpoint accounting software to support a variety of GovCon consulting engagements. The consultant is responsible for providing ongoing support of clients actively using Costpoint with design configuration, testing, training, documenting, and general support of the software. The consultant serves as the subject matter expert to internal and external customers. The right person will have a strong Deltek Costpoint consulting background, a solid understanding of GovCon accounting, and the ability to work individually and as a member of the PCI implementation team. EDUCATION AND EXPERIENCE Costpoint support consulting experience to include GL (AP/AR), Pools, Billings, Projects, Revenue, Time & Expense Highly proficient with Deltek's Costpoint's Core Modules. Additional modules a plus. Solid understanding of government contract accounting Experience in training end users and running daily Costpoint operations Additional experience with a public accounting or consulting firm desirable Experience with Costpoint Business Intelligence a plus Deltek Costpoint certifications a plus Bachelor's Degree is required OTHER COMPETENCIES Excellent written and oral communication skills Excellent time management skills Demonstrates the ability to manage multiple tasks and priorities Possesses strong analytical and problem-solving skills Ability to work as a team member or as an individual contributor Must have strong customer service orientation; be able to maintain a professional demeanor, and work under pressure to manage critical issues in a timely manner. Solid reputation in the marketplace Effectively sets and meets client expectations Excellent relationship-building skills This position's salary range can vary between $50,000.00 - $150,000.00 DOE depending on the applicants experience. Our company culture believes in recognizing and rewarding talent from within. If you're passionate and ready to grow, we encourage you to apply/inquire on this growth path. PCI offers a variety of benefits and additional compensation to include, Medical/Dental/Vision, 401K Match, Wellness Benefit, Life Insurance, S&L Term Disability, Supplemental Insurances, Unlimited PTO and a Performance based bonus program. EEO Statement PCI is an Equal Opportunity/Affirmative Action Employer and does not discriminate in our hiring or employment practices on the basis of any categories protected under applicable federal, state or local laws. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Please note: We will often continue to source candidates for these roles as they are in high demand even if there isn't an immediate vacancy.

We're Hiring! Join the CRP Team! CRP is family-owned company that has been in operation for over 65 years. We provide our employees with meaningful work and relationships that support a healthy employee experience. Employees who work at CRP stay at CRP because they like the work and the people. CRP offers a comprehensive total rewards package that includes; · Health and Welfare benefits beginning the first of the month after your hire date · Wellness programs · Paid Time Off - 18 days per year · Great people who live our Values Role: Industrial Technical Support Specialist Purpose: CRP Industrial is seeking a driven, technically minded Industrial Technical Support Specialist to support our Reinflex thermoplastic hose line and Perske high-precision electric motors. This role blends technical support, customer interaction, sales assistance, hands-on quality control, and collaboration across Purchasing and Marketing. This position will also support vendor shows and may accompany Outside Sales on customer visits. For the right person, the role can grow into an Outside Sales position or Technical Manager. This role is application-driven and requires evaluating customer needs, identifying risks, and recommending technically appropriate solutions to prevent product failures and misapplications. Essential Functions: - Technical support - respond to and assist with customer inquiries by evaluating hose and motor applications and recommending technically appropriate solutions - Quality and production support - perform QC checks on products, help to resolve quality issues with suppliers or internal teams - Customer interaction and sales support - communicate with customers; provide quotes, answer technical questions. Support Outside Sales by joining customer calls and visits when technical input is needed - Data, reports, and part setup - create and maintain part numbers and technical documentation in ERP systems. Run and interpret reports for sales trends, open orders, and product performance - Internal collaboration - work with suppliers, Purchasing other and internal functions to align workflow and quality needs - Marketing support - provide technical input for content; review literation, catalogs and promotional materials for accuracy. Share application insights and field feedback to improve product messaging Requirements - At least 2-3 years of experience in an industrial, technical, or customer-facing environment (manufacturing, service, inside sales, technical support, fabrication, or field service) - Hose assembly or motor repair experience preferred, but candidates with a solid industrial technical foundation and sales or customer support experience will also be considered - Experience supporting OEMs, distributors, or industrial customers preferred - Ability to evaluate applications and ask the right technical questions - Strong communication and problem-solving skills - Comfortable working across sales, operations, purchasing, and suppliers Salary Description $70-80k/yr

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in the Corporate Sector's Employee Platform, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Manage and maintain Wintel servers, SQL databases, Oracle databases, and NAS devices. Manage Distributed File System (DFS) health, performance, and namespace changes Support user data migration (on-prem, cloud, Distributed File System, Network Attached Storage Provide resiliency event support (failover procedures) Apply load balancer knowledge for file services Incident management: Handle, resolve, and document incidents Participate in on-call rotation for operational support Wintel, DFS, NAS, load balancing, cloud storage (1Drive) Day-to-day operational support and documentation Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Proficiency in Windows Management including Wintel (Windows Server/Client) expertise required Excellent knowledge of Windows File Services Knowledge of Storage Solutions including Home Drive & Shared Drive, Network Attached Storage (NAS) on-premises storage integration and management, 1Drive Cloud storage integration and Distributed File System (DFS) Proficiency in Permissions Management including Centralized, granular control of file/folder permissions and auditing and reporting capabilities Proficiency in NAS Team Collaboration including coordinating for storage provisioning and troubleshooting Experience in permissions management and monitoring, optimizing and load balancing the performance Experience in incident management, high availability, disaster recovery, and regular failover testing Experience with CI/CD pipelines, DevOps practices, version control, and automated testing. Experience in effectively communicating with vendors Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in the Corporate Sector's Employee Platform, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job responsibilities** + Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm + Manage and maintain Wintel servers, SQL databases, Oracle databases, and NAS devices. + Manage Distributed File System (DFS) health, performance, and namespace changes + Support user data migration (on-prem, cloud, Distributed File System, Network Attached Storage + Provide resiliency event support (failover procedures) + Apply load balancer knowledge for file services + Incident management: Handle, resolve, and document incidents + Participate in on-call rotation for operational support + Wintel, DFS, NAS, load balancing, cloud storage (1Drive) + Day-to-day operational support and documentation **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Proficiency in Windows Management including Wintel (Windows Server/Client) expertise required + Excellent knowledge of Windows File Services + Knowledge of Storage Solutions including Home Drive & Shared Drive, Network Attached Storage (NAS) on-premises storage integration and management, 1Drive Cloud storage integration and Distributed File System (DFS) + Proficiency in Permissions Management including Centralized, granular control of file/folder permissions and auditing and reporting capabilities + Proficiency in NAS Team Collaboration including coordinating for storage provisioning and troubleshooting + Experience in permissions management and monitoring, optimizing and load balancing the performance + Experience in incident management, high availability, disaster recovery, and regular failover testing + Experience with CI/CD pipelines, DevOps practices, version control, and automated testing. + Experience in effectively communicating with vendors **Preferred qualifications, capabilities, and skills** + Experience with one or more general purpose programming languages and/or automation scripting + Working understanding of public cloud JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $114,000.00 - $155,000.00 / year

An IT Support Specialist Level I provides technical assistance and support to users experiencing hardware, software, or network issues. This role is critical for ensuring the smooth operation of an organization's IT systems and empowering employees to use technology efficiently. Key Responsibilities Respond to user inquiries and support requests regarding computer systems, software, and hardware. Diagnoses and troubleshoot technical issues, including hardware, software, network, and peripheral problems. Install, configure, test, maintain, monitor, and upgrade workstations, servers, printers, and related hardware and software. Monitor IT assets (such as computers, servers, network devices, and software licenses) to ensure availability, performance, and compliance with company policies. Track and manage the inventory of IT assets, including asset assignment, lifecycle status, and location. Provide remote and onsite support, including resolving incidents via phone, email, or ticketing systems. Maintain and update technical documentation, including issue logs and solutions. Enforce IT policies and procedures to ensure system security and compliance. Monitor system performance, conduct regular maintenance, and apply software patches and updates. Collaborate with other IT teams to escalate and resolve complex issues. Assist with onboarding/offboarding processes for employees. Stay current with technological advancements and recommend improvements. Required Skills & Qualifications CompTIA A+, Network+, Security+ certification is desirable. Microsoft Certified Professional (MCP) desired. Experience in IT support, help desk, or technical troubleshooting roles. Strong knowledge of PC operating systems (Windows, mac OS), networking basics, and hardware troubleshooting. Able to evaluate network performance and make necessary recommendations. Familiarity with ticketing systems, remote support tools, and IT asset management platforms. Proficient with SolarWinds platform. Excellent communication and customer service skills. Ability to explain technical concepts to non-technical users. Strong problem-solving and organizational skills.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

Job Description Employment Type: Contract Role (1099) About Us Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right. About the Role As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions. Key Responsibilities Follow structured procedures and checklists with accuracy and consistency Monitor accounts, balances, and system statuses to confirm successful execution Troubleshoot routine technical problems and escalate complex cases when necessary Keep precise, auditable records of all actions and outcomes Complete occasional on-site verification or setup tasks (requires local travel) Who You Are Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues. Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline. Calm Under Pressure: You handle live or time-sensitive workflows without losing focus. Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems. Locally Available: Youre based in NJ (or open to relocating) and can handle daily in-person requirements. Bonus Points Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations) Familiarity with structured SOP-driven environments Comfort with balancing technical and client-facing tasks Achievement in competitive video games or strategy games New grads and new workers welcome Why Join Us Competitive hourly pay with performance incentives Flexible schedule with reliable, repeatable workflows Opportunity to be part of the core engine of a fast-growing startup Clear processes and strong team support so you can perform with confidence

Job Description About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, with a strong focus on technical excellence, networking, and building long-lasting client relationships. We are actively seeking an Help Desk Technician II (Level 2) who is passionate about technology, experienced in Microsoft 365, Azure AD, Intune, networking, and cloud-first environments, and thrives in a collaborative, fast-paced MSP setting Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Helpdesk Support: Provide IT Support Specialist II support and respond to client issues, ensuring efficient resolution for Windows, mac OS, and mobile devices (iOS/Android) Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Office 365 Administration: Manage and configure Microsoft 365 applications, including Exchange Online, SharePoint, Teams, Security & Compliance Centers, and OneDrive Networking Management & Troubleshooting: Configure and troubleshoot network protocols like DNS, DHCP, VLANs, VPNs, and firewall rules using platforms like SonicWall, Meraki, and Unifi. Endpoint Management: Utilize Microsoft Intune for device management, policy enforcement, and Windows Autopilot for device provisioning. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Email Security: Configure SPF, DKIM, DMARC, and other email security settings for safe and reliable email delivery across the client's domain. Hardware & Software Support: Troubleshoot and resolve PCs, laptops, printers, and other peripheral devices; provide support for software installations, patch management, and driver updates. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools Project Assistance: Participate in various IT projects, including on-site hardware installations, network setups, software migrations, and cloud services deployment After-Hours Support: Occasionally participate in on-call support to resolve urgent issues. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactively Identify Issues: Take the initiative to spot and fix potential problems before they escala Requirements MSP Experience: A familiarity with the variety and size of clientele that comes along with working within an MSP. Office 365 Proficiency: Advanced skills in Office 365 Administration, with a deep understanding of Exchange Online, Teams, and SharePoint. Networking Skills: Experience in network configurations, routing, switching, firewall settings, TCP/IP, and remote access/VPNs. Email Security: Configuration and management of email security protocols, including SPF, DKIM, and DMARC Azure Knowledge: Basic understanding of Azure AD, Virtual Machines, and resource management Networking: Intermediate or higher-level networking knowledge, including DNS, DHCP, VPNs, and firewall configurations Desktop Support: Troubleshooting Windows and mac OS environments, software deployments, and user profile management Technical Proficiency: Knowledgeable in Microsoft Intune, Windows Autopilot, Azure AD, and Active Directory (GPOs, user management). Troubleshooting Expertise: Proven ability to resolve hardware/software issues, diagnose network problems, and implement IT security solutions. Certifications (Preferred): CompTIA A+, Network+, Security+, CCNA, or Microsoft Certified credentials (e.g., MS-100, MS-101). Soft Skills: Strong customer service, communication, and problem-solving skills with a friendly demeanor. Desire to Learn & Grow: A proactive attitude with the willingness to learn new technologies and improve existing processes. Benefits Competitive pay with performance-based growth Paid time off and company holidays Health, dental, and vision insurance options 401(k) retirement plan with company match On-site gym for employee wellness Modern, collaborative office environment Ongoing training and professional development Opportunity to work with cutting-edge technology Team events and employee appreciation initiatives Strong company culture focused on innovation and teamwork

About Us: CubX is a rapidly growing Managed Service Provider (MSP) redefining how businesses experience IT. We design secure, cloud-based environments for multi-site and enterprise organizations - blending deep technical expertise with a personal, proactive approach. We're seeking a Tier 3 IT Technician / Systems Engineer - a senior-level engineer who leads advanced IT projects, handles escalations from Tier 1 and Tier 2 teams, and plays a key role in client environment design and migrations. This role requires strong technical depth, excellent communication, and the ability to take ownership from start to finish. Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Collaborative Culture: Work alongside a sharp, motivated team that values initiative and creative problem-solving. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Escalation & Advanced Troubleshooting: Handle escalations from Tier 1 and Tier 2 engineers for complex Microsoft 365, Azure, Intune, and network issues. Perform root-cause analysis and implement permanent resolutions. Project Implementation & Migration: Lead or co-lead client migrations including Microsoft 365 tenant setups, email and data migrations, SharePoint and OneDrive transitions, Intune and Autopilot rollouts, and network upgrades. Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Cloud & Identity Management: Manage Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) and Azure AD configurations including Conditional Access, device compliance, and identity protection. Networking & Infrastructure: Configure, Design, and maintain firewalls, VLANs, VPNs, and Wi-Fi networks using SonicWall, Meraki, and Unifi, FortiGate, Cisco, and troubleshoot complex DNS, DHCP, and connectivity issues across multi-site environments. Endpoint & Security Management: Architect Intune profiles, compliance policies, Autopilot provisioning, and Defender for Endpoint deployments. Maintain system security through Microsoft 365 Security & Compliance Centers. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Server & File System Knowledge (Migration-Focused) Leverage strong understanding of Windows Server environments (2016/2019/2022) to support data and identity migrations into modern cloud-based solutions. Perform Active Directory cleanup, GPO rationalization, and DNS validation during tenant or domain transitions. Migrate on-premises file shares to SharePoint and OneDrive, ensuring correct permissions, folder structure, and access continuity. Identify and decommission legacy infrastructure as part of the move toward fully managed, cloud-first environments.Automation & Scripting: Utilize PowerShell and automation tools to streamline provisioning, reporting, and system maintenance. Develop and document reusable scripts to support repeatable processes. Security & Compliance: Configure SPF, DKIM, and DMARC. Strengthen endpoint protection and ensure compliance with CubX and client security standards. Documentation & Mentorship: Maintain detailed documentation for tickets, projects, and configurations. Mentor Tier 1/2 staff, review their work, and help establish standardized procedures. Virtualization & Cloud Services (Migration-Focused): Support and guide migrations of on-prem workloads into Azure, leveraging knowledge of virtual machines, networking, and storage. Assist with Hyper-V or VMware transitions during modernization projects and advise on architecture, performance, and cost optimization in cloud environments. Hardware & Software Support (Advanced): Provide advanced diagnostics and remediation for desktops, laptops, and peripheral devices across mixed environments. Perform deep system analysis to resolve hardware or OS-level issues, optimize endpoint performance, and ensure compatibility during migrations or policy rollouts. Oversee large-scale software deployments, patch automation, and driver management through Intune and scripting to maintain secure, reliable device fleets.. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Business Solutions & Workflow Optimization: Analyze and resolve client technology challenges that impact business operations - identifying inefficiencies, recommending software or process improvements, and designing solutions that align technology with organizational workflows. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools After-Hours Escalation: Serve as a senior escalation contact for critical issues when needed. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactive Improvement: Identify recurring pain points, propose system enhancements, and contribute to CubX's continuous improvement culture. Requirements Qualifications Bachelor's degree in Information Technology or equivalent hands-on experience. Minimum 5 years' experience in an MSP or similar environment. Minimum 3 years' experience handling Tier 3 or escalation-level responsibilities. Expert knowledge of Microsoft 365, Azure AD, Intune, and endpoint management. Strong background in network configuration and troubleshooting (VLANs, VPNs, Wi-Fi, firewalls). Skilled in PowerShell scripting and automation. Familiarity with Windows Server and Active Directory (for troubleshooting, not management). Excellent written and verbal communication skills with a strong customer service orientation. Proven ability to manage multiple projects and deadlines in a fast-paced MSP environment. Preferred Certifications Microsoft Certified: Cybersecurity Architect Expert (SC-100) Microsoft Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Intune Administrator (MD-102) CompTIA Security+ / CySA+ or Cisco CCNP / Fortinet NSE 4+ Benefits Competitive pay with performance-based growth opportunities Paid time off and company holidays Health, dental, and vision insurance with HSA and FSA options 401(k) retirement plan with company match On-site gym promoting employee wellness Modern, collaborative office environment designed for productivity Ongoing training and professional development programs Access to cutting-edge technology and real-world project experience Team events and employee appreciation initiatives Strong company culture centered on innovation, teamwork, and growth

Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources. Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations. Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more. Job Description (Positions all across the USA) Entry level jobs for Freshers/ Recent Graduates Experience: 0-3 Years 1. Software Tester/ QA Tester : This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs. 2. Entry Level Business Analyst: Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements. Qualifications For Software Tester/ QA Tester: Eligibility Criteria A recent degree in Computer Science, Engineering, or Electrical Engineering. Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered. Freshers with the above stated technical skills will also be considered. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Detail orientated Analytical thinker For Entry Level Business Analyst: Eligibility Criteria A recent degree in MBA, Computer Science or Engineering. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Proven organizational skills with strong attention to detail Strong verbal and written communication skills Strong decision-making and problem-solving skills Effective interpersonal skills and ability to work in a team environment Additional Information Benefits Placements with Fortune 500 clients. H1B Sponsorship for student's Visa Salary hike after 6 months on the project Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.

FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description On-Site, Mahwah, NJ | Support a Fast-Paced, Growing IT Team Join Chefman's agile two-person IT team and take on meaningful work from day one. We're looking for a sharp, motivated Technical Support Specialist who wants real hands-on experience-not just resetting passwords. This temp-to-perm role is perfect for someone who wants to grow their skills and take ownership of daily IT operations in a fast-paced environment. What You'll Do: Be the first point of contact for IT issues across 300+ users Troubleshoot hardware, software, MFA, networks, and Office 365 Deploy and configure laptops, monitors, and peripherals Assist with onboarding, account setups, and user training Manage asset inventory and contribute to documentation Support IT projects involving security, automation, and device management Work independently and bring solutions, not just problems What We're Looking For: 0-2 years of IT support experience or relevant certifications/projects Strong problem-solving mindset and ability to learn quickly Solid communication and customer-service skills Familiarity with Windows, Office 365, and basic networking Someone who enjoys taking initiative and working without constant supervision On-site presence in Mahwah, NJ Why Join Us: Hands-on learning with real impact Direct mentorship from IT leadership Exposure to cloud tools, security, device management, and large-scale user support Opportunity to convert to full-time based on performance Schedule: Full-time, Temp-to-Perm Hourly Pay Range (commensurate with experience)$16-$17 USD

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military