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Technical support technician jobs in Ohio - 1,449 jobs

  • PC Board Technician

    Lincoln Electric 4.6company rating

    Technical support technician job in Euclid, OH

    Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries. Location: Euclid - 22801 Req ID: 27882 Purpose To provide technical and process support for PC Board manufacturing operations. Job Duties and Responsibilities Provides technical and process support related to PC Board production, prototype, and process development. Uses schematics, diagrams, written and verbal descriptions or defined plans to perform testing and troubleshooting on electronic or mechanical components, equipment or systems. Gathers, maintains, formats, compiles and manipulates technical data using established formulae and procedures and performs detailed mathematical calculations. Address concerns reported through employee suggestion and near-miss systems. Encouraged to initiate changes for continuous product and process improvement. Basic Requirements Minimum of a high school education or GED is required. Minimum 5 years of work experience or Associate Degree in related field. Rotational availability between 1st and 2nd shift is preferred. Has full proficiency in a range of technical processes or procedures (or deep skills in a single area) through job-related training and considerable work experience Completes a variety of atypical assignments Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments Works with a limited degree of supervision, with oversight focused only on complex new assignments Acts as an informal resource for colleagues with less experience Effective written and oral communication skills. Strong desire to take ownership and drive results. Ability to analyze data to drive decision making. Good organizational skills and computer skills. Proficient in the use of MS Office including but not limited to Word, Excel, PowerPoint. On an as needed basis, train, assist and observe other department personnel (as qualified) on the department equipment and/or process for improvements such as but not limited to safety, quality, ISO 14001 & 45001 and manufacturing proficiency/efficiency. Environmental Health & Safety (EHS) Understand the Company's EHS Policy and how it relates to this job. Be aware of OSHA and EPA laws and regulations as well as the Company's Plant Rules and Regulations that pertain to this job. Work in a safe manner and observe all company EHS and JHA procedures. Follow safe equipment operating procedures and only operate equipment when guards are in place and in good condition. Know that the company EHS procedures are contained in reference books such as SSW Specifications, Plant Rules and Regulations. Safety Data Sheets are stored electronically and available 24/7. In an emergency SDS may be accessed at Security. Immediately notify the Supervisor if there is any safety hazard, any equipment not operating correctly, or if there are any questions regarding EHS and JHA procedures. Personal Protective Equipment: See Department PPE Chart Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
    $45k-57k yearly est. 4d ago
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  • Tech Support Specialist

    The Intersect Group 4.2company rating

    Technical support technician job in Enon, OH

    he Intersect Group is hiring for a technical support specialist, supporting a large retail client in the Enon, OH area. You will be supporting a large store refresh initiative where you will be providing phone and back-end support (decommission, installs, provisioning, etc.) to onsite technicians. Individuals should possess a background within technical support/help desk, and be comfortable with troubleshooting networks, systems/servers, and mobile devices. This is a very large project tied to the conversion of Speedway's old store systems to the new 7-11/Speedway system called RIS 2.0 that is being rolled out as the store system standard across all locations. Both are homegrown systems. This initiative is affecting every technology in the stores...mobile checkout, POS, desktop, gas etc. These analysts are responsible for the hands on work and switching over from the old system to the new system. Fielding calls and doing the end to end implementation. Ideally closing the store and completing within 4-6 hours. Right now they are implementing RIS 2.0 to about 6 stores a day right now but need to get to 12 a day stat These are high level tech support roles so the technical acumen has to be there. This is a heavy customer service driven role as well so intangibles are just as important. These are mid to senior level technicians Bill rate $40 Pay $20 and up 3 month contract through the end of the year but highly likely it will extend 5 days onsite at Speedway Headquarters in Enon, OH: Address: 500 Speedway Dr, Enon, OH 45323 Interview Process: Manager will give us access to his calendar and we just schedule our candidates on his calendar! 30 minute teams interview and offer Must Haves: Some technical expertise-doesn't matter what kind of IT exp....education and certs could be included. No developers or programmers Nice to Haves: Windows exp Network exp Helpdesk exp POS exp Retail exp Gas station exp
    $51k-77k yearly est. 2d ago
  • Full-Stack .NET Developer & IT Systems Specialist

    Eckinger Construction Company

    Technical support technician job in Canton, OH

    Eckinger Construction Company, Inc. Canton, Ohio | Full-Time Eckinger Construction is creating a new hybrid role for a Full-Stack .NET Developer who will also support IT systems and managed services across our family of companies. This position is approximately 60-75% software development and 25-40% IT support & systems administration. Our internal applications use .NET, SQL, and DevExpress components, and integrate extensively with external platforms-especially QuickBooks Online (QBO) via REST APIs. This role will help modernize and expand our software ecosystem, support our IT infrastructure, and contribute to future strategic initiatives including AI-driven enhancements to internal tools and workflows. Key Responsibilities Full-Stack Development (60-75%) Develop and maintain .NET / C# applications using DevExpress UI controls, reporting tools, and components. Build and refine REST API integrations, with emphasis on QuickBooks Online (push/pull data, OAuth 2.0). Design and optimize SQL database structures, stored procedures, ETL logic, and data flows. Create automations, workflow tools, dashboards, and integrations that improve operational efficiency. Participate in the architectural design of future enhancements, including AI-assisted features. Maintain source control practices and deployment workflows. Document code, integrations, database models, and business logic. IT Managed Services & Microsoft 365 Support (25-40%) Provide Tier 1-2 IT support across all operating companies. Support and maintain Microsoft OneDrive and SharePoint. Support Microsoft 365, Windows devices, VPN, printers, and networking basics. Assist with security, account management, and hardware lifecycle. Coordinate with managed service providers for escalated issues. Maintain IT documentation and device inventories. Required Qualifications 3+ years of full-stack .NET development (C#, ASP.NET, MVC, REST APIs). Strong experience with DevExpress components. Advanced SQL experience including stored procedures, indexing, and optimization. Experience integrating with cloud-based APIs, ideally QuickBooks Online API. Knowledge of REST, JSON, OAuth 2.0 authentication. Experience administering Microsoft OneDrive and SharePoint. Familiarity with Microsoft 365 and general IT support. Preferred Qualifications Hands-on QuickBooks Online API experience. Power BI dashboard/report development. Familiarity with AI/ML concepts, LLM integrations, or modern AI tooling. Experience with Azure SQL, Azure Functions, or Azure DevOps. Background with construction, job-costing, or manufacturing systems. Ideal Candidate Traits Enjoys both development and IT support responsibilities. Strong problem-solving and communication skills. Comfortable supporting non-technical users across several companies. Excited about future AI-enhanced software initiatives. Compensation & Benefits Competitive salary. Health, dental, vision insurance. Retirement plan with company match. Paid time off and holidays. Professional development and training support.
    $78k-129k yearly est. 2d ago
  • Global Procurement and Technical Support Team Leader | A&P Sourcing

    GE Aerospace 4.8company rating

    Technical support technician job in East Cleveland, OH

    Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process. **Roles and Responsibilities:** + Own sourcing specific processes and tools. Review and improve processes. Work on special initiatives. + Own the source to pay process for the A&P team. Ensure that FLIGHT DECK is being used to improve from current state, removing waste and making more efficient for both our commercial and fulfillment teams + Partner with the Commercial and Business Sourcing Operations teams to ensure team members are effectively trained and improvements are put in place to drive efficiency gains + Conduit between Sourcing Teams, Sourcing Compliance, and Product Lines to ensure proper processes meet changing demands of the company and lead efforts as required to minimize any GE risk + Ensure business operations teams are partnered with entire Sourcing organization to drive fundamentals of FLIGHT DECK every day and aiding in problem solving + Lead technical team of Engineers to drive proactive identification of right first-time risks and mitigate leading to both Delivery improvements as well as driving cost out with commercial teams + Deploy team of Engineers to supplier Genba to ensure ready for rate and proper capacity in place to meet business needs + Ensure Asia team is set up to meet growing LCC footprint and right resources are deployed to Genba to grow the region + Lead capacity efforts, along with proper readiness activity in order to support the Sourcing Business Operating teams as well as ensuring new supplier development highlighted by commercial team is fit for business requirement + Utilize data analytics in order to make end user jobs easier by removing waste and having global solutions to meet the business processes + May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business solutions to leaders in functional area. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers **Required Qualifications:** For applicants within the United States + Bachelor's degree from an accredited college/university (or a high school diploma/GED with at least 14 years of experience in Supply Chain, ideally Sourcing and Procurement) + Minimum of 10 years of experience in Supply Chain, ideally Sourcing and Procurement For applicants within the United Kingdom + Must have major experience in Supply Chain, ideally Sourcing and Procurement **Preferred Qualifications:** + Experience leading process improvement efforts, setting standards, and ensuring standard work is in place + Strong oral and written communication skills. + Strong interpersonal and leadership skills. + Demonstrated ability to analyze and resolve problems. + Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. + Established project management skills. + Souring, Shop Operations, or Manufacturing Engineering + Manufacturing Experience in Aerospace or Automotive a plus + Humble: respectful, inclusive, good listener, learns from past + Transparent: Candid in feedback, shares to solve problems, helps grow others + Focused: Safety first, prioritizes work, measures success by the customer, continuously improve. **For applicants within the United Kingdom:** Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Security Clearance Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: ****************************************************************************************** **For applicants within the United States:** The base pay range for this position is $157,000 - $209,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close by December 31, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $157k-209k yearly 8d ago
  • IT Support/Level One Help Desk-onsite

    Hiretech Group 3.5company rating

    Technical support technician job in Walton Hills, OH

    IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-65k yearly est. 12h ago
  • Technical Support Specialist - Part-Time, Day Shift

    Versiti 4.3company rating

    Technical support technician job in Dayton, OH

    Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Resolves incidents and service requests in keeping with departmental quality standards and SLAs. Logs calls and resolves first-level support calls. Triages/escalates issues, where applicable. Provides remote and on-site support of environments and applications, including trouble shooting problematic situations. Uses all available resources necessary to obtain full knowledge of a user's environment while systemically resolving issues, including knowledge base searches. Practices open and transparent communications by providing status updates to users on progress towards issue resolution, as well as peers. Sets up new user environment, including phone, computer equipment, shared drives, email and printing. Assists in new employee orientation regarding technical issues. Deploys pre-authorized packaged applications. Completes back-up using legacy systems (tape) and escalates issues, when encountered. Monitors IS environment for systems status and events and generates appropriate actions. Updates the knowledge base and shares tips/tricks with colleagues. Proposes articles to the End User Computing team for development and posting on the Versiti intranet. Provides blood drive support Provides conferencing support Provides file recovery Provides role and access management Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education Associate's Degree in computer field preferred or equivalent experience. required Experience 1-3 years experience in customer service environment preferred Knowledge, Skills and Abilities Familiarity with individual or end-user computing environment. Ability to coordinate user requests, through to resolution. Ability to adhere to Versiti IS standards and work in a regulated environment. Excellent oral and written communication skills. Excellent interpersonal skills. Demonstrated organizational skills. Ability to work with minimal supervision. Familiarity with standard business desktop applications. Tools and Technology Desktop computers, laptops, and handheld personal devices (tablets, mobile devices and other wireless equipment). required Network printers and multi-function devices. required Service Desk ticketing systems. required All Microsoft office products including Office 365 and Sharepoint. required All Adobe products. required VMWare. required Not ready to apply? Connect with us for general consideration.
    $32k-65k yearly est. Auto-Apply 16d ago
  • Technology Sales - Enterprise Clients (Enterprise IT/Storage/HPC)

    Cambridge Computer Services 3.4company rating

    Technical support technician job in Cincinnati, OH

    Cambridge Computer is NVIDIA's Higher Education Partner of the Year and we are looking to grow our field sales team! The High Level What if you had the best technical experts in data storage, data protection, security, HPC, and networking offering decades of expertise at no cost to your clients? And what if that enabled you to sell high caliber technology solutions to your clients for their physical, virtual, and cloud infrastructure? Welcome to Cambridge Computer We have a unique business model. We are both technology consultants and technology brokers. We introduce the hottest new technologies to market and we have long-established relationships with all the major IT manufacturers in our industry. Our access enables you to solve client challenges with flagship vendors as well as the up and comers and intelligently compare and contrast those methodologies. Imagine being able to be the only place a client needs to go, never running out of ideas to solve a problem? Yes, we think that's pretty darn cool too. Where Do You Fit In? Do you know how to build relationships with Enterprise IT Clients? Can You Project Manage Complex Multi-Vendor Solutions? Do you know how to execute strategy with sales coaches and business partners? Do you view executive sales coaching as a positive? Can you hunt and farm simultaneously? In short, working at Cambridge Computer represents an unparalleled opportunity. We are the ultimate brokers in a highly lucrative space, where if you have client relationships, you can move from simply selling 1 or 2 products to a full range of solutions. You can achieve high close rates as each sale is customized to your clients individual needs. We have a host of technical talent available with years of experience who can help design and implement these solutions. Want to succeed in sales without having that success lead to ever-increasing quotas? Want to work in an organization whose flat structure makes things simple and agile? Looking to break the traditional sales mold and truly serve your clients? If yes to any of the above, consider this; Cambridge Computer has been in business for 33 years. We are staffed with personnel who on average have been with the company 10+ years. If you make the cut, you would join a group of people who are committed to a cause and not a paycheck. The level of resources and the easy access to them is a unique experience for those who join us. We are a team composed of the best the industry has to offer. If you think you have what it takes to succeed, read on. If you know you will do what it takes to succeed, apply. About Cambridge Computer Headquartered in Waltham, Cambridge Computer is a leader in delivering physical and cloud-based IT infrastructure, data storage, and data security solutions. We have a highly-skilled Technical Sales Team which designs and delivers hardware, software, cloud, and professional services solutions to our clients. We have been in business for 33 years and hold an excellent industry reputation and great relationships with a very large number of IT product manufacturers and software/cloud providers. We use our industry relationships with investors, entrepreneurs, technology visionaries, and manufacturers, along with the creativity and expertise of our Technical Teams, to identify and incorporate both new and existing paradigms into cohesive strategies for our clients. We have clients in virtually every major industry in North America. Our clients include Fortune 100 companies, nonprofits, academic institutions, and some of the hottest technology companies. We specialize in a range of technologies, some of which are: Data Storage, Backup, Archiving, DR & Replication BC/DR as a service & Cloud Storage Threat assessment, Filtering & AV Solutions Networking, including Software Defined Networking Data Life-Cycle Management High Performance Computing and Artificial Intelligence About You With Cambridge, if you have existing relationships, you have the opportunity to dedicate your attention to technical sales with an unparalleled level of resources and access to technology products and services. You will be supported by our Waltham-based Professional Services, Operations, Legal, and Management Teams, all committed to empowering your growth and success. Finally, you will have access to a multitude of Cambridge's contract vehicles to access Federal, state, local, and educational clients. Requirements You Meet At least 5 years of experience succeeding in a technically oriented sales role A background of selling hardware, software, and professional services IT solutions Experience developing accounts, writing technical proposals, giving presentations and closing sales Excellent written, oral, and presentation skills; a capacity to think critically, handle large workloads, balance priorities, and multi-task effectively. Be currently authorized (or will soon be authorized) to work in the United States on a full-time basis. A bachelor's degree How to Apply Simply submit a: Cover letter Resume Benefits With Cambridge We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits: Salary and uncapped commission Multiple health insurance options Medical FSA and Dependent Care FSA Dental insurance Vision insurance 401(k) savings plan with employer matching Employer-sponsored long-term disability Paid holidays and PTO that increases with longevity at the company Opportunities for growth! Salary Range (Estimated): 85k - 130k Equal Opportunity Employer Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.
    $71k-113k yearly est. 48d ago
  • desktop support

    Artech Information System 4.8company rating

    Technical support technician job in Cleveland, OH

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description End Client- Cleveland clinic foundation Cleveland Clinic - Main Campus, 9500 Euclid Ave, Cleveland, OH 44195. AND OTHER LOCATION Avon,OH ,akron,OH ,Wooster Job Title: Desktop Support Representative Onsite Support Location: Cleaveland, OH Duration: 1+ years Skills Overview: · Win7/Win 10 OS hands on support · Office 2003/2007/2010 support And office 365 support. · Executive end user trouble shooting skills. · IMAC/Break-fix. · Office 365 and office 2016 support. · Break/Fix troubleshooting experience in larger corporate environments · The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft · Long term contracts. · Travel is required/ However IBM is going to compensate for that. · Experience as a desk side support in larger corporates. Additional Information For more information, Please contact Shubham ************
    $46k-62k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Cleveland, OH

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-41k yearly est. 11d ago
  • Information Technology

    Vp 3.9company rating

    Technical support technician job in Dayton, OH

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $32k-66k yearly est. Auto-Apply 60d+ ago
  • Associate IT Client Services Technician

    Edison State Community College 3.9company rating

    Technical support technician job in Piqua, OH

    Salary: $46,249.35 Edison State Community College invites qualified candidates to apply for the full-time position of Associate IT Client Services Technician. This entry level position will join our Technology team. In this role, you will be responsible for reviewing helpdesk tickets and triaging issues reported and closing them. Apart from helpdesk tickets, you will be required to work on ad hoc projects related to software or hardware. The role will provide a challenging experience and lots of hands-on learning opportunities. We prefer candidates who have some IT background. To be considered, candidates should include cover letter, resume, and list of education/work experience, including job titles in chronological order when completing their online application. Edison State Community College is an EOE/AA Employer. Functional Responsibilities: IT Helpdesk Review helpdesk issues, triage them, communicate with end users and close tickets within deadlines. Provide exceptional customer service for telephone/walk-in users at the IT Helpdesk. Support AV setup requests for different rooms. Set up hardware/software in labs, classrooms, and offices. Support IT needs for special events in college. Work on ad hoc projects as assigned. Documentation Document processes and standard operating procedures as needed. Identify documentation gaps and create a plan for documenting the same. Others Maintain software inventory - database of all software, software keys, purchase orders, usage justification and renewal dates. Maintain hardware inventory - ensure all hardware allocated to end users has a corresponding entry in the Inventory system. Upgrade skills - Regularly read and review appropriate literature, attend workshops, seminars, and training sessions as prescribed, and participate in college sponsored professional development activities. Requirements Required Knowledge, Skills, and Personal Qualifications: Ability to demonstrate quality customer service skills. Ability to work professionally and collegially with a diverse group of college constituents. Knowledge of computer hardware standards and functionality. Knowledge of computer software and its compatibility with operating systems, networks, and other software, as well as the hardware requirements of each application. Knowledge of network and PC troubleshooting techniques. Required Experience: 6 months experience or more in IT/related field. Required Educational Background: Associate's degree or equivalent experience in IT/related field. IT Certification preferred. Other: Provide evening and weekend coverage as needed. Serve on committees as assigned. Provide coverage for special events held on Campus. Benefits The following benefits are available to full-time Professional/Technical employees. Employees working less than thirty hours a week are ineligible. Health & Life Insurance: Edison State Community College provides excellent medical and dental plans with cost-shared premiums. The college offers a reimbursement program to share a portion of the employee's out-of-pocket expenses. Each employee receives an accidental death and dismemberment insurance policy. Retirement Benefits: Edison State Community College participates in the Ohio Public Employee Retirement System (OPERS). Based upon the Ohio Revised Code, 10% of an Edison State employee's gross salary is deposited into their individual OPERS account. The college contributes an additional 14% which is not figured into the employee's base salary. An option for an alternate retirement plan is also available. Employee and employer contributions would be the same as above. Benefits that are not cost-shared by the college (available for payroll deduction): Vision Supplementary Life Insurance 403(b) Tax Deferred Annuities Vacation: Professional/Technical employees receive 3 weeks of vacation each year which begins accruing on the employee's first pay period. After five years of employment with Edison State the Professional/Technical employee will receive 3.5 weeks each year, after ten years this increases to 4 weeks, after fifteen years the employee will receive 4.5 weeks of vacation and this once again increases to 5 weeks after twenty years of employment with the college. Sick Leave: Edison State employees receive 3 weeks of sick leave each year which begins accruing on the employees first pay period. Holiday Pay: At the start of their employment employees are eligible to receive pay for the 11 holidays for which the campus is closed. Tuition Waiver: Edison State employees receive 100% of their instructional fees waived for any Edison State courses they take. Dependents (spouse or children) of full time Edison State employees receive the same 100% waiver for Edison State course instructional fees and dependents of part time employees receive a partial waiver. Tuition Reimbursement: Edison State offers partial tuition reimbursement for continued education. Health Club Contribution: Edison State will pay a portion of an employee's yearly premiums for a health club membership. Memberships to some local YMCA organizations can be payroll deducted. The college also provides an on-site fitness center to employees, students and the community at no charge.
    $46.2k yearly Auto-Apply 56d ago
  • IT Infrastructure Technician

    Avery Dennison 4.8company rating

    Technical support technician job in Painesville, OH

    Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: Health & wellness benefits starting on day 1 of employment Paid parental leave 401K eligibility Tuition reimbursement Employee Assistance Program eligibility / Health Advocate Paid vacation and paid holidays Job Description Join Avery Dennison's Infrastructure & Operations (I&O) team and be a catalyst for our digital future! We are shifting our operating model from reactive support to proactive innovation and strategic value delivery. As a IT Infrastructure Technician ( internal Job Title : GTS Specialist ) , you will be a critical, hands-on IT Technician, driving efficiency, resilience, and a superior digital experience across several sites. This role is your chance to be known for the innovation you create, not just the infrastructure you manage. What You Will Do: The Key Responsibilities This role sits at the intersection of operational excellence, emerging technology, and world-class service, providing essential support and strategic partnership. Provide Technical & OT Support: Serve as the go-to technical expert, resolving complex issues across IT infrastructure (network, hardware, cybersecurity, database) and mission-critical Operational Technology (OT) within our manufacturing sites. Drive Process and Innovation: Proactively collaborate with colleagues to streamline processes, champion innovative solutions, and ensure that IT changes, including the shift to agile methodologies, are seamlessly adopted by local teams. Orchestrate and Deliver Projects: Lead the successful execution of IT projects-from hardware refreshes to security rollouts-ensuring they are on-time, within budget, and align with company standards. Manage End-to-End Asset Lifecycle: Oversee the full lifecycle of IT assets (laptops, desktops, mobile devices, thin clients) from procurement and deployment to maintenance and decommissioning. Champion Service Excellence: Act as a trusted advisor and business liaison, providing timely, accurate support and advocacy for digital workplace technologies to ensure users have a positive experience. Apply ITIL Principles: Leverage ITIL best practices for change management, incident resolution, and continuous problem prevention to maintain a highly available and resilient service environment. Qualifications A high school diploma or equivalent is required; a bachelor's degree in a business or technology field is preferred. Information Technology courses or certification(s) required. 3-5 years of hands-on experience performing troubleshooting and problem resolution on computer, server, network, and telecommunication systems in remote manufacturing sites. Experience with Operational Technologies (OT) in a manufacturing environment is highly valued. A foundation in ITIL principles is an asset. Additional Information The salary range for this position is $58,140 - $73,000/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or [email protected] to discuss reasonable accommodations.
    $58.1k-73k yearly 15d ago
  • Technology Support Specialist

    The Intersect Group 4.2company rating

    Technical support technician job in Enon, OH

    At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments. Role Summary We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience. Key Responsibilities Provide inbound and outbound phone support for store managers during post-conversion. Troubleshoot issues related to networks, servers, POS systems, and mobile devices. Assist with password resets, basic technical support, and troubleshooting. Deliver marketing material and guidance as needed during store refresh. Document and escalate unresolved issues to appropriate teams for resolution. Maintain accurate records of support requests and resolutions in ticketing systems. Ensure exceptional customer service while managing multiple priorities in a fast-paced environment Key Requirements Experience in technical support or IT knowledge (college/studies/etc.) Strong troubleshooting skills across networks, servers, and mobile devices. Familiarity with Windows environments and POS systems preferred. Experience in retail or gas station technology environments is a plus. Excellent verbal communication and customer service skills. Ability to work independently and adapt to evolving project requirements. Strong problem-solving skills and attention to detail.
    $51k-77k yearly est. 2d ago
  • IT Support/Level One Help Desk-onsite

    Hiretech Group 3.5company rating

    Technical support technician job in Bedford, OH

    IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-65k yearly est. 15d ago
  • Global Procurement and Technical Support Team Leader | A&P Sourcing

    GE Aerospace 4.8company rating

    Technical support technician job in Cincinnati, OH

    Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process. **Roles and Responsibilities:** + Own sourcing specific processes and tools. Review and improve processes. Work on special initiatives. + Own the source to pay process for the A&P team. Ensure that FLIGHT DECK is being used to improve from current state, removing waste and making more efficient for both our commercial and fulfillment teams + Partner with the Commercial and Business Sourcing Operations teams to ensure team members are effectively trained and improvements are put in place to drive efficiency gains + Conduit between Sourcing Teams, Sourcing Compliance, and Product Lines to ensure proper processes meet changing demands of the company and lead efforts as required to minimize any GE risk + Ensure business operations teams are partnered with entire Sourcing organization to drive fundamentals of FLIGHT DECK every day and aiding in problem solving + Lead technical team of Engineers to drive proactive identification of right first-time risks and mitigate leading to both Delivery improvements as well as driving cost out with commercial teams + Deploy team of Engineers to supplier Genba to ensure ready for rate and proper capacity in place to meet business needs + Ensure Asia team is set up to meet growing LCC footprint and right resources are deployed to Genba to grow the region + Lead capacity efforts, along with proper readiness activity in order to support the Sourcing Business Operating teams as well as ensuring new supplier development highlighted by commercial team is fit for business requirement + Utilize data analytics in order to make end user jobs easier by removing waste and having global solutions to meet the business processes + May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business solutions to leaders in functional area. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers **Required Qualifications:** For applicants within the United States + Bachelor's degree from an accredited college/university (or a high school diploma/GED with at least 14 years of experience in Supply Chain, ideally Sourcing and Procurement) + Minimum of 10 years of experience in Supply Chain, ideally Sourcing and Procurement For applicants within the United Kingdom + Must have major experience in Supply Chain, ideally Sourcing and Procurement **Preferred Qualifications:** + Experience leading process improvement efforts, setting standards, and ensuring standard work is in place + Strong oral and written communication skills. + Strong interpersonal and leadership skills. + Demonstrated ability to analyze and resolve problems. + Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. + Established project management skills. + Souring, Shop Operations, or Manufacturing Engineering + Manufacturing Experience in Aerospace or Automotive a plus + Humble: respectful, inclusive, good listener, learns from past + Transparent: Candid in feedback, shares to solve problems, helps grow others + Focused: Safety first, prioritizes work, measures success by the customer, continuously improve. **For applicants within the United Kingdom:** Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Security Clearance Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: ****************************************************************************************** **For applicants within the United States:** The base pay range for this position is $157,000 - $209,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close by December 31, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $157k-209k yearly 8d ago
  • Technical Support Specialist - Part-Time, Day Shift

    Versiti 4.3company rating

    Technical support technician job in Dayton, OH

    Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Resolves incidents and service requests in keeping with departmental quality standards and SLAs. Logs calls and resolves first-level support calls. Triages/escalates issues, where applicable. Provides remote and on-site support of environments and applications, including trouble shooting problematic situations. Uses all available resources necessary to obtain full knowledge of a user's environment while systemically resolving issues, including knowledge base searches. Practices open and transparent communications by providing status updates to users on progress towards issue resolution, as well as peers. Sets up new user environment, including phone, computer equipment, shared drives, email and printing. Assists in new employee orientation regarding technical issues. Deploys pre-authorized packaged applications. Completes back-up using legacy systems (tape) and escalates issues, when encountered. Monitors IS environment for systems status and events and generates appropriate actions. Updates the knowledge base and shares tips/tricks with colleagues. Proposes articles to the End User Computing team for development and posting on the Versiti intranet. Provides blood drive support Provides conferencing support Provides file recovery Provides role and access management Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education Associate's Degree in computer field preferred or equivalent experience. required Experience 1-3 years experience in customer service environment preferred Knowledge, Skills and Abilities Familiarity with individual or end-user computing environment. Ability to coordinate user requests, through to resolution. Ability to adhere to Versiti IS standards and work in a regulated environment. Excellent oral and written communication skills. Excellent interpersonal skills. Demonstrated organizational skills. Ability to work with minimal supervision. Familiarity with standard business desktop applications. Tools and Technology Desktop computers, laptops, and handheld personal devices (tablets, mobile devices and other wireless equipment). required Network printers and multi-function devices. required Service Desk ticketing systems. required All Microsoft office products including Office 365 and Sharepoint. required All Adobe products. required VMWare. required
    $32k-65k yearly est. Auto-Apply 14d ago
  • desktop support

    Artech Information System 4.8company rating

    Technical support technician job in Avon, OH

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description POSITION:DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years · PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional. · Experience in medical technology support a plus as well. Location: Avon OH, Euclid OH to Akron OH to Wooster OH. Etc Additional Information For more information, Please contact Shubham ************
    $46k-61k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Columbus, OH

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-40k yearly est. 11d ago
  • Associate IT Client Services Technician

    Edison State Community College 3.9company rating

    Technical support technician job in Piqua, OH

    Job Description Salary: $46,249.35 Edison State Community College invites qualified candidates to apply for the full-time position of Associate IT Client Services Technician. This entry level position will join our Technology team. In this role, you will be responsible for reviewing helpdesk tickets and triaging issues reported and closing them. Apart from helpdesk tickets, you will be required to work on ad hoc projects related to software or hardware. The role will provide a challenging experience and lots of hands-on learning opportunities. We prefer candidates who have some IT background. To be considered, candidates should include cover letter, resume, and list of education/work experience, including job titles in chronological order when completing their online application. Edison State Community College is an EOE/AA Employer. Functional Responsibilities: IT Helpdesk Review helpdesk issues, triage them, communicate with end users and close tickets within deadlines. Provide exceptional customer service for telephone/walk-in users at the IT Helpdesk. Support AV setup requests for different rooms. Set up hardware/software in labs, classrooms, and offices. Support IT needs for special events in college. Work on ad hoc projects as assigned. Documentation Document processes and standard operating procedures as needed. Identify documentation gaps and create a plan for documenting the same. Others Maintain software inventory - database of all software, software keys, purchase orders, usage justification and renewal dates. Maintain hardware inventory - ensure all hardware allocated to end users has a corresponding entry in the Inventory system. Upgrade skills - Regularly read and review appropriate literature, attend workshops, seminars, and training sessions as prescribed, and participate in college sponsored professional development activities. Requirements Required Knowledge, Skills, and Personal Qualifications: Ability to demonstrate quality customer service skills. Ability to work professionally and collegially with a diverse group of college constituents. Knowledge of computer hardware standards and functionality. Knowledge of computer software and its compatibility with operating systems, networks, and other software, as well as the hardware requirements of each application. Knowledge of network and PC troubleshooting techniques. Required Experience: 6 months experience or more in IT/related field. Required Educational Background: Associate's degree or equivalent experience in IT/related field. IT Certification preferred. Other: Provide evening and weekend coverage as needed. Serve on committees as assigned. Provide coverage for special events held on Campus. Benefits The following benefits are available to full-time Professional/Technical employees. Employees working less than thirty hours a week are ineligible. Health & Life Insurance: Edison State Community College provides excellent medical and dental plans with cost-shared premiums. The college offers a reimbursement program to share a portion of the employee's out-of-pocket expenses. Each employee receives an accidental death and dismemberment insurance policy. Retirement Benefits: Edison State Community College participates in the Ohio Public Employee Retirement System (OPERS). Based upon the Ohio Revised Code, 10% of an Edison State employee's gross salary is deposited into their individual OPERS account. The college contributes an additional 14% which is not figured into the employee's base salary. An option for an alternate retirement plan is also available. Employee and employer contributions would be the same as above. Benefits that are not cost-shared by the college (available for payroll deduction): Vision Supplementary Life Insurance 403(b) Tax Deferred Annuities Vacation: Professional/Technical employees receive 3 weeks of vacation each year which begins accruing on the employee's first pay period. After five years of employment with Edison State the Professional/Technical employee will receive 3.5 weeks each year, after ten years this increases to 4 weeks, after fifteen years the employee will receive 4.5 weeks of vacation and this once again increases to 5 weeks after twenty years of employment with the college. Sick Leave: Edison State employees receive 3 weeks of sick leave each year which begins accruing on the employees first pay period. Holiday Pay: At the start of their employment employees are eligible to receive pay for the 11 holidays for which the campus is closed. Tuition Waiver: Edison State employees receive 100% of their instructional fees waived for any Edison State courses they take. Dependents (spouse or children) of full time Edison State employees receive the same 100% waiver for Edison State course instructional fees and dependents of part time employees receive a partial waiver. Tuition Reimbursement: Edison State offers partial tuition reimbursement for continued education. Health Club Contribution: Edison State will pay a portion of an employee's yearly premiums for a health club membership. Memberships to some local YMCA organizations can be payroll deducted. The college also provides an on-site fitness center to employees, students and the community at no charge.
    $46.2k yearly 27d ago
  • IT Infrastructure Technician

    Avery Dennison 4.8company rating

    Technical support technician job in Painesville, OH

    Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: + Health & wellness benefits starting on day 1 of employment + Paid parental leave + 401K eligibility + Tuition reimbursement + Employee Assistance Program eligibility / Health Advocate + Paid vacation and paid holidays Job Description Join Avery Dennison's Infrastructure & Operations (I&O) team and be a catalyst for our digital future! We are shifting our operating model from reactive support to proactive innovation and strategic value delivery. As a IT Infrastructure Technician ( internal Job Title : GTS Specialist ) , you will be a critical, hands-on IT Technician, driving efficiency, resilience, and a superior digital experience across several sites. This role is your chance to be known for the innovation you create, not just the infrastructure you manage. What You Will Do: The Key Responsibilities This role sits at the intersection of operational excellence, emerging technology, and world-class service, providing essential support and strategic partnership. + Provide Technical & OT Support: Serve as the go-to technical expert, resolving complex issues across IT infrastructure (network, hardware, cybersecurity, database) and mission-critical Operational Technology (OT) within our manufacturing sites. + Drive Process and Innovation: Proactively collaborate with colleagues to streamline processes, champion innovative solutions, and ensure that IT changes, including the shift to agile methodologies, are seamlessly adopted by local teams. + Orchestrate and Deliver Projects: Lead the successful execution of IT projects-from hardware refreshes to security rollouts-ensuring they are on-time, within budget, and align with company standards. + Manage End-to-End Asset Lifecycle: Oversee the full lifecycle of IT assets (laptops, desktops, mobile devices, thin clients) from procurement and deployment to maintenance and decommissioning. + Champion Service Excellence: Act as a trusted advisor and business liaison, providing timely, accurate support and advocacy for digital workplace technologies to ensure users have a positive experience. + Apply ITIL Principles: Leverage ITIL best practices for change management, incident resolution, and continuous problem prevention to maintain a highly available and resilient service environment. Qualifications + A high school diploma or equivalent is required; a bachelor's degree in a business or technology field is preferred. + Information Technology courses or certification(s) required. + 3-5 years of hands-on experience performing troubleshooting and problem resolution on computer, server, network, and telecommunication systems in remote manufacturing sites. + Experience with Operational Technologies (OT) in a manufacturing environment is highly valued. + A foundation in ITIL principles is an asset. Additional Information The salary range for this position is $58,140 - $73,000/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled
    $58.1k-73k yearly 14d ago

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