Desktop Support - W2 Only (No Third Party)
Technical support technician job in Portland, OR
Role: Desktop Support
Duration: 12 months
Pay rate: $33/hour on W2
(No Third Party)
The Desktop Support / Logistics Specialist is responsible for providing technical assistance to end-users, ensuring smooth operation of IT systems, and managing logistical processes related to hardware, software, and office equipment. This role combines hands-on technical support with coordination of inventory, procurement, and distribution of IT assets.
Required skills:
Experience providing 1st and 2nd level technical support
Strong knowledge of Windows and mac OS operating systems.
Familiarity with networking basics (TCP/IP, DNS, DHCP, VPN).
Experience with ticketing systems (ServiceNow, Jira, or similar).
AS degree in any related field preferred
Plusses: Relevant certification
Please send resume ASAP.
Desktop Support Technician
Technical support technician job in Woodburn, OR
Provide technical support for desktop computer, production terminals and end users Install new hardware and software. Interested in this role You can find all the relevant information in the description below. Perform routine computer maintenance and data management tasks Identify, diagnose, and resolve complex, non-routine xevrcyc problems with hardware and software Available on-call during non-business hours.
Desktop Support Specialist
Technical support technician job in Milwaukie, OR
The Desktop Service Support Specialist is tasked with providing technical assistance and support for desktop computers, hardware, software, and related technology within the organization. This role includes troubleshooting issues, configuring equipment, resolving software and connectivity problems, and ensuring a seamless experience for end users. The Desktop Service Support Specialist works closely with IT teams and other departments to maintain reliable and secure desktop environments, supporting productivity and business operations.
Key Responsibilities
· Respond promptly to support requests and diagnose hardware, software, and network issues on desktop and laptop computers.
· Install, configure, and update operating systems, applications, and security tools on end-user devices.
· Conduct equipment setup and deployment for new hires, relocations, and hardware replacements.
· Provide guidance and training to users on common desktop applications and best practices.
· Collaborate with IT teams to implement and maintain desktop images, software deployment, and patch management.
· Ensure compliance with organizational security policies, including antivirus and endpoint protection measures.
· Maintain records of support activities, inventory, and asset management for hardware and software resources.
· Assist in the evaluation and procurement of desktop hardware and software solutions.
· Stay informed about emerging technologies and industry trends to enhance desktop support delivery.
Required Qualifications
· Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
· Proven experience in desktop or technical support roles within a corporate or enterprise environment.
· Strong troubleshooting and problem-solving abilities for hardware, software, and network issues.
· Proficiency with Microsoft Windows, mac OS, and Microsoft Office Suite; familiarity with common enterprise applications.
· Experience with remote support tools and ticketing systems.
· Excellent communication and customer service skills.
· Ability to work independently and collaboratively in a fast-paced setting.
· Understanding of IT security, data privacy, and asset management principles.
Preferred Skills
· Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials.
· Experience supporting mobile devices and virtual desktop environments (VDI).
· Familiarity with scripting or automation tools for support tasks.
· Ability to manage multiple priorities and provide support under pressure.
· Proven aptitude for continuous learning and adapting to new technologies.
Working Conditions
The Desktop Service Support Specialist typically operates in an office environment but may be required to support remote or hybrid users. Occasional travel between sites or after-hours work may be necessary to resolve incidents or complete projects. The role involves frequent interaction with users at all organizational levels.
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
IT Operations Technician
Technical support technician job in Hillsboro, OR
**TS/SCI/Full Scope Poly Cleared Resources Only Please (must have requirement)
**US Citizenship required due to the work being for a Federal Government agency.
**No C2C or third parties, please.
About the Role
PSR Associates is immediately seeking an IT Operations Technician to join our team providing support to our client.
Industry: Federal Government Agency
Term: 6 months+
Work Environment: 100% onsite in Hillsboro, OR
Task Description:
On-site technicians will adhere to client-provided step-by-step instructions, processes, and policies to perform the installation and configuration of operating systems and applications. Supported platforms and equipment include Cisco, Dell, HP, Windows, EMC, Linux, and Kubernetes environments.
Types of equipment;
HPE, SuperMicro and Dell Servers. Appliances from NetApp, EMC PowerMax, Dell ECS, etc
Operating System Installs;
Install OS using Client's custom method following a documented install process for both OS and layered components
Flavors: Windows Server, Windows Client, RHEL, and VMware
Installations will be carried out on both bare metal and virtual machine environments.
Application installation and configurations
Provide hands-on installation and configuration of Client applications following Client's documented procedures (guidance from Client BB)
Provide hands on installation and configuration of various EDA tools
Help support a standalone FlexLM license server
Help configure environment setup scripts for EDA tools
Help with data transfer activities
Equipment Installation and relocation
Installing servers and appliances into prebuild and MSR
Moving or relocating server and appliance equipment from prebuild to MST
Examples of activity
Boxing/unboxing, racking/unracking, power cable installations, labeling and re-labeling
Network cable installations and moves, fiber cables installs and moves, for servers, desktops and appliances
Workstation Installs
Install and configure workstation setups
Examples: computer, monitor, keyboard, desks, etc
About the Company
PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.
Information Technology Technician
Technical support technician job in Boardman, OR
AWS - IT Technician Job Description
IT Hardware Technician (Data Center)
On-Site (Boardman, OR)
6+ Month Contract
Day Shift/Night Shift
4x10
We are looking for Data Center Technicians to join our client's rapidly expanding team! As a Data Center Technician, you serve as one of many primary resolvers for your support team, skilled at troubleshooting and resolving complex hardware infrastructure issues. You support and share knowledge of these technologies with team members. You possess basic to intermediate system administration skills and work autonomously to resolve server issues. You understand all aspects of the equipment you support. You know how to take direction when given, paying attention to all details involved. You work well with a team. You are receptive to feedback and able to adjust performance and behavior as required for the position.
Day to Day:
Hardware, network, and server deployment, diagnostics, troubleshooting, repair, decommissioning, and project documentation.
Qualifications:
Computer Hardware experience, including troubleshooting and repair skills.
Linux Operating Systems experience, system updates, administration.
Computer Networking experience.
Proven experience managing work and priorities through a ticketing system.
Hands-on experience with one or more of hardware platforms (e.g. Dell, HP)
Nice to have:
Industry-level certification on Server/Network/hardware administration (CompTia, LFCS, RHCSA, LPIC-1, CCNP, CCIE, etc)
An Associate's or Bachelor's Degree, or equivalent experience in an IT-related field.
Physical Requirements:
Ability to adapt to varying temperature conditions within the data center environment
Capability to work in areas where dust and allergens are present
Must be comfortable working in confined spaces when necessary
Ability to follow required security protocols including metal detection screening
Important Notice: Candidates requiring reasonable accommodation should discuss their needs during the application process. All accommodation requests will be reviewed in accordance with applicable laws and company policies while ensuring essential job functions can be performed safely and effectively.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Data Center Technician (Graveyard)
Technical support technician job in Hillsboro, OR
We are the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills, and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters.
This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role.
We are looking for a Data Center Technician to join our Graveyard shift.
Responsibilities:
Perform basic hardware diagnostic and troubleshooting of servers. Escalating complex issues to Senior Data Center Technicians as necessary.
Troubleshoot basic Linux OS level issues on all servers.
Installation of new SSD's and NVME's into existing servers.
Assist LinkedIn engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers).
Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.).
Resolution of manually-generated tickets through cross-functional collaboration across diverse teams.
Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up.
Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth.
Respond to all system problems on a 24X7 basis and take part in on-call rotation
Secondary Responsibilities will include, but not limited to
:
Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting.
Ensure LinkedIn's data center house rules are being followed and immediately report any concerns to leadership.
Ensure LinkedIn's data center cleanliness, any issues with cleanliness must be reported to leadership.
Requirements:
Basic Qualifications:
4+ years in a Data Center Engineering Role
4+ years network cabling experience
4+ years Linux troubleshooting experience.
4+ years server hardware troubleshooting experience.
Preferred Qualifications:
Experience with Ticket systems like JIRA, Salesforce, ServiceNow
Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+ or similar.
Experience with automation and script use (e.g., Python, Bash).
Familiarity with networking protocols and equipment (e.g., switches, routers).
Experience using fiber testing equipment and understanding complex network mapping
Suggested Skills:
Strong verbal and written communication skills.
Sound problem-solving logic and analytical skills.
Ability to work independently and within a team.
Attention to detail and strong organizational skills.
Proactive attitude and ability to manage multiple tasks simultaneously.
Ability adapting to new technologies and processes.
Compensation:
$32.90- $46.48 Hourly (W2/Non-Exempt)
Dependent upon Shift***
Req# 16381-1
Information Technology Specialist
Technical support technician job in Portland, OR
Required Skills & Experience
3-5+ years in IT in a customer facing role supporting various internal and external customers
Strong customer service orientation Good analytical, troubleshooting and problem solving skills.
Exprience in a Tier 1/2 desktop support (handling imaging, repairs, account set up, patching, asset management, inventory, etc)
In-depth knowledge of the Windows OS (server and client) and the desktop operating environment.
Fundamental knowledge of networking concepts including troubleshooting network printers
Good knowledge of infrastructure service management & diagnostic tools and processes
Good knowledge of end-point security management tools and processes
Willing to work 5 days onsite in Portland, OR
Nice to Have Skills & Experience
Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.)
Experience working in a manufacturing production environment
Job Description
A Fortune 500 client is looking for an IT Infrastructure Specialist on their site in Portland, OR. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial, capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The Analyst, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.
Compensation:
$30/hr to $40/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Field Technician
Technical support technician job in Portland, OR
PAPE' MATERIAL HANDLING, INC. - TIGARD, OR FIELD TECHNICIAN:
Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? Pape' Material Handling, the premier capital equipment dealer in the West, is seeking Field Technicians to join their team in Tigard, OR.
At Pape', you can count on us to invest heavily in your Technician career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU'LL DO:
As a Field Technician, you will work on material handling equipment at customer locations to ensure that their equipment is running in peak form and maximizing uptime. Every day, picture yourself traveling the area in a fully loaded Pape' service vehicle, performing top-notch work on equipment, interacting with customers, and knowing that they can count on you to get the job done right.
WHAT YOU NEED:
3 or more years of experience diagnosing and repairing equipment, preferably in the material handling industry.
Basic computer knowledge.
Self-motivation and
Ability to work under little or no supervision.
Excellent communication and customer relations skills.
Driver's license with a good driving record. CDL preferred.
Must provide own tools.
Compensation: $35+/hr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - We have the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Licenses & Certifications Required
Driver License
Preferred
Commercial Driver License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support technician job in Oregon
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Technical Support Specialist II
Technical support technician job in Portland, OR
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
We're seeking a Technical Support Specialist to deliver world‑class SaaS support via phone, chat, and email, you'll own client issues end‑to‑end, diagnose complex problems independently, manage escalations, and collaborate across teams to drive resolution and customer success.How will you contribute?
Providing world class client support to our Professional Archive SaaS software solution and services via phone, chat, and written communication.
Act as a client liaison and become an advocate for the resolution of client issues.
Work on assignments that are complex in nature where independent action and high degree of initiative are required in resolving problems and developing solutions.
Independently identify the root cause of software or system issues and use system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible test cases.
Adhere to SLAs for support coverage to ensure initial response and timely resolution for customer cases via phone, web and community.
Actively diagnose, troubleshoot and resolve customer issues. Escalate cases as required based on customer business impact.
Effectively manage cases to ensure timely customer status updates and ultimate resolution.
On occasion, handling large accounts, customer escalations, and 3rd party support coordination to resolve issues.
Frequently engage and collaborate closely with Advanced Support, Customer Success, Implementation and other teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure.
Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Contributor or Publisher.
Promote adoption and success of customers and partners using self-service offerings, including knowledgebase, community, and training resources.
Advocate for product, policy and process improvements that improve the customer experience.
Follow required polices and processes to maintain compliance with information security and data protection requirements.
Log and track calls and cases using Salesforce, while maintaining detailed notes of the customer's request.
Write or revise user training documents and procedure.
What will you bring?
Minimum of 2 years in a customer service / technical support role, especially in SaaS or IT environments.
At least 2 years of call center experience handling inbound/outbound calls in high-volume settings.
Strong verbal and written communication skills, with active listening and empathy.
Bachelor's degree or equivalent preferred.
$26 - $33 an hour
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Any applicable bonus programs will be discussed during the recruiting process.
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Auto-ApplySite Services Technician- Tualatin, OR
Technical support technician job in Tualatin, OR
To implement, execute and then meet and exceed expectations of the Matheson Tri-Gas on-site service team's operational responsibility of providing site services to the customer's medical & specialty gas needs. Essential Functions Execute the customer's & MATHESON policies and procedures to meet the operational requirements of customer.
Maintain a safe and cleanly work environment in addition to following all workplace safety protocols in performing required work.
Perform daily check of all gas, liquid, and chemical locations currently identified as needing daily monitoring.
Coordinate deliveries to all use points at customer location.
Unload/load trucks as required using carts, pallet jacks, or forklifts.
Perform cylinder or system chemical changes if required in contract with customer.
Provide inventory management through forecasting the needs of the specific locations and processing all orders to maintain proper inventory in addition to processing orders sent from authorized users.
Respond to all gas and liquid alarms needs 24 hours a day.
Replace products or coordinate repairs to systems as needed to ensure uninterrupted supply to the end users at the customer site.
Implement and maintain technical and safety programs, operating records and documentation, and manage the sites PM program.
Keep/maintain the equipment maintenance database, schedules, and keep procedures up to date.
Recommend, support, and implement improvements to all gas & chemical equipment and related systems new or existing.
Assure timely communications and reports with all team members (customer, and MATHESON management).
Maintain a high level of professionalism while continuing to gain specialized education and training.
Safety training for customer personnel in the safe handling of cryogenic liquids and compressed gases.
Manage hazardous and non-hazardous waste, as required.
Member of Emergency Response Team, as required.
Performs other duties as assigned
Complies with all policies and standards
Physical Demands
Stationary Position - Rarely
Move/Traverse - Frequently
Stationary Position/Seated - Rarely
Transport/Lifting - Occasionally
Transport/Carrying - Occasionally
Exerting Force/Pushing - Frequently
Exerting Force/Pulling - Frequently
Ascend/Descend - Frequently
Balancing
Position Self/Stooping - Frequently
Position Self/Kneeling - Occasionally
Position Self/Crouching - Rarely
Position Self/Crawling - Rarely
Reaching- Frequently
Handling- Frequently
Grasping- Frequently
Feeling- Frequently
Communicate/Talking- Frequently
Communicate/Hearing- Frequently
Repetitive Motions- Frequently
Coordination- Frequently
Travel Requirements - Rarely
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability
Client Support Tech Assoc -C
Technical support technician job in Newport, OR
The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security.
Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!
This position is contingent on contract award.
This position will be based at Newport, OR
Responsibilities:
Under direct guidance duties include:
* Operation and Maintenance of various high speed/ high-capacity multifunction printers
* Moving/relocating equipment within and/or between facilities
* Interviewing clients as part of pre-deployment asset discovery
* Repair/replace defective equipment
* Updating asset management system to reflect work performed
* Installing and maintaining PC hardware and software and applying specific configuration profiles
* Troubleshooting network usage and computer peripherals
* Performing system backups and data recovery
* Resolving network communication problems
* E-mail administration
* Network security
* Preparing assets for disposition and other administrative duties.
* Network operations and maintenance
* Familiarity with inside and outside plant operations
* Familiarity with routers, switches, firewalls, etc.
* Familiarity with cabling and splicing, etc.
May also involve transporting equipment between multiple facilities within an assigned service area, as directed by an IT representative. Responsible for all deployment, downloads, doing local installations.
Job Requirements
Qualifications:
Education:
* High school diploma
* Basic training in IT support, to include relevant on the job training
* 1-2 years relative experience
* DOD Public Trust Clearance (or ability to obtain)
Qualifications:
* Excellent customer service and excellent organizational skills are required.
* Strong written and verbal communications skills and the ability to interact with people at all levels are required.
* A professional attitude regarding attention to detail
* Accurate and timely submission of required reports, documentation, etc.
Licensed / and be able to Drive a vehicle
Ability to climb a ladder and lift at least 40lbs
The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.
Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment.
Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future.
Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: **********************************
Telos Corporation is an EEO/AA employer.
Job Type
Full-Time
Location
Newport, OR 97365 US (Primary)
Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Help Desk Support
Technical support technician job in Salem, OR
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
Job Description
The primary role is:
• Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
• Build and configure ODOT PCs, following agency standards and procedures.
• Provide status reports as directed describing work-related activities and accomplishments.
• Maintain workstations in accordance with IS standards.
• Ensure workstations and their applications are in operational condition.
• Troubleshoot workstation hardware and operating system problems.
• Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.
• Assist IS in inputting accurate inventory information.
Qualifications
• Provides support to end users on a variety of issues.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email and personnel requests for technical support.
• Documents, tracks, and monitors the problem to ensure a timely resolution.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of complicated tasks.
• May lead and direct the work of Contractor staff.
• A wide degree of creativity and latitude is expected.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Tech III
Technical support technician job in Oregon
Please note this is an on-site position, located in White City, OR and serving surrounding areas of Medford, OR, Redding, CA and Yuba City, CA
GENERAL PURPOSE OF JOB
Serve as the senior technician and bridge between Tier 2 and System Administration. Provide advanced troubleshooting, automation execution, and compliance support; assist in infrastructure operations under guidance of senior IT staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Support and maintain Active Directory and Microsoft Entra ID (Azure AD), including adding, deleting, and managing user and computer accounts across hybrid environments.
· Build, update, and deploy OS and software images.
· Perform discovery for infrastructure updates and push to update workflow.
· Perform infrastructure (hardware) updates as assigned.
· Perform information systems (IS) updates (software) as needed.
· Support firewall rules and routing protocols under the guidance of senior staff.
· Assist in system backup, restore, and recovery tasks under guidance of senior IT staff.
· Assist in deploying and maintaining automation workflows under guidance of senior IT staff.
· Assist in the design, deployment, and support of Microsoft 365 (Office 365) services, including Exchange Online, SharePoint Online, Teams, and related collaboration and security components, following industry best practices.
· Assist in implementing and maintaining network and system security measures under guidance of senior IT staff.
· Assist in planning and coordinating departmental and cross-departmental technology projects under guidance of senior IT staff.
· Use AI tools to perform research and support data-driven decision-making for IT projects.
· Employ AI extensively for troubleshooting, scripting/automation support, compliance monitoring, and process efficiency.
· Perform the duties of IT Technician II as outlined in Appendix: Inherited Duties, as needed.
· Actively participate in departmental and cross-departmental meetings.
· Offer constructive ideas and suggestions that assist towards company goals and objectives.
· Demonstrate regular, predictable attendance.
· Perform other tasks and duties as requested by supervisor.
· This role champions leadership initiatives, mentors developing teammates, and fosters a collaborative environment where the team succeeds together.
SUPERVISORY RESPONSIBILITIES
· This position does not have supervisory responsibilities
EDUCATION AND/OR EXPERIENCE
· Associate's degree required; Bachelor's in IT/CS or related field preferred (or equivalent experience).
· Relevant certifications preferred (Microsoft/Azure, CompTIA, or equivalent).
· Demonstrated experience with scripting and enterprise support.
LANGUAGE SKILLS
· Ability to read and interpret technical documents, operating instructions, and procedure manuals.
· Ability to write clear documentation, tickets, and routine reports.
· Ability to communicate effectively with users and teams in person, via phone, and in writing.
MATHEMATICAL SKILLS
· Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, fractions, and decimals.
· Ability to compute rates, ratios, and percentages, and to interpret basic graphs and charts.
· Ability to estimate capacity and throughput for endpoint or network-related tasks.
REASONING ABILITY
· Ability to define problems, collect data, establish facts, and draw valid conclusions.
· Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
· Ability to balance multiple competing priorities and escalate appropriately.
OTHER SKILLS AND/OR ATTRIBUTES
· Advanced troubleshooting skills across identity, endpoints, and core network basics.
· Ability to coordinate with senior IT staff on security, automation, and backup processes.
Bilingual candidates encouraged to apply!
IT Desktop Connectivity Technician
Technical support technician job in Beaverton, OR
Pacific
Office
Automation
is
the
largest
independently
owned
document
imaging
and
technology
dealers
in
the
nation
Since
1976
we
have
grown
to
over
thirty
branches
located
in
ten
western
states
OR
WA
CA
AZ
NM
NV
UT
ID
CO
&
TX
With
over
40
years
of
success
in
office
equipment
and
technology
salesservice
our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are seeking an IT Desktop Connectivity Technician to join our field services team at our office in Beaverton OR If you are a problem solver who is detail oriented and capable of multi tasking we want to talk to you We are looking for experienced technicians but are willing to train the right person for entry level roles too Essential Job Duties Troubleshoot and diagnose our customers network connectivity with devices such as desktops laptops servers firewalls switches and wireless access points Communicate with customers via phone email etc to gather information for troubleshooting Work closely with sales representatives customers and remote technicians to resolve network related problems Be a part of a fun growing and dynamic department and culture focused on providing the highest level of customer success Qualifications Some computer knowledge mixed with a willingness and capability to learn Natural problem solving ability combined with a passion for fantastic customer service Excellent written and oral communication skills Ability to work in a fast paced environment Associates degree preferred but not required VOIP technology experience a plus Knowledge of networking protocols and concepts VPN Routing Ports TCPIP Network analysis tools preferred Network A Microsoft MD 100 Microsoft MD 101 Certifications are a plus Knowledge or hands on experience providing technical support to users using Windows 10 and server versions MAC OS and other mainstream applications preferred Benefits Advancement and growth into leadership roles Team player environment MedicalDentalVisionLife insurance plans Matched 401k PTO Vacation Sick LeaveFSAHSA Programs Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite
IT Technician 1 or 2
Technical support technician job in Central Point, OR
Full-time Description
Better Careers Start Here!
Join a company that fosters career growth through formal job training and strategic leadership development programs. The amazing career opportunities at Hunter Communications are fueled by our rapidly expanding, state-of-the-art fiber internet and world-class customer service. At Hunter Communications, all employees are provided a rich, fully paid benefit package including medical, dental, vision, disability coverage, life insurance, and an employee assistance program. We offer very generous vacation, sick, and holiday time off, a 401k program with a generous employer match, and bonus opportunities.
We are seeking a dedicated and detail-oriented IT Technician to join our team. This role provides technical support for Hunter customers and internal staff, ensuring reliable hardware, software, and network operations. This role is responsible for troubleshooting, documenting billable tasks, supporting project milestones, and maintaining positive customer interactions. Candidates must be self-motivated, organized, and eager to grow their technical expertise.
Duties and Responsibilities
Troubleshoot and resolve issues related to network, server, storage, and other infrastructure services.
Provide support for Microsoft technologies, including Windows Server and Microsoft 365 Suite.
Maintain and troubleshoot virtualization platforms.
Support and implement remote access solutions (VPN, RDS).
Administer user accounts, permissions, and security in Active Directory and other systems.
Research and resolve event log warnings, errors, and system performance issues.
Maintain thorough documentation: change control, ticketing, topology maps, and guides.
Collaborate on designing and implementing disaster recovery and cloud/hosted solutions.
Expectations
Communicate effectively, consistently, and clearly.
Demonstrate attention to detail and a proactive mindset.
Embrace an “Extreme Ownership” attitude, taking responsibility for tasks and outcomes.
Work collaboratively and adapt in a fast-paced environment.
Uphold a customer-first approach and solve for “YES.”
Requirements
Entry-Level (Technician 1)
Basic understanding of operating systems, network systems, and business applications.
Excellent customer care and interpersonal skills.
Ability to adapt quickly to new technologies and environments.
Professional IT certifications (preferred): CompTIA, Microsoft Certified Professional.
Advanced-Level (Technician 2)
3+ years of experience administering Windows Server.
Advanced understanding of Microsoft Server 2016+ (AD, DHCP, DNS, Group Policy).
Proficiency in PowerShell, Batch, or other scripting languages.
Familiarity with VLANs, DMZ, QoS, and VPN.
Professional IT certifications (preferred): MCSA, CompTia.
General Requirements
Excellent Communication Skills: Ability to convey complex technical concepts in a clear, concise, and customer-friendly manner.
Strong Interpersonal and soft Skills: Build positive relationships with team members and customers, demonstrating empathy and active listening.
Problem-Solving Mindset: Approach challenges with creativity and persistence, focusing on delivering solutions.
Adaptability: Thrive in a dynamic environment, adjusting priorities and approaches as needed.
Team Collaboration: Work effectively within a team, contributing to a supportive and cooperative workplace culture.
Time Management: Prioritize tasks efficiently, meet deadlines, and handle multiple projects simultaneously.
Attention to Detail: Maintain accuracy and thoroughness in documentation, troubleshooting, and service delivery.
Proactive Attitude: Take initiative to identify and resolve issues, stay ahead of potential problems, and continuously learn.
Why Join Us?
We offer a dynamic and collaborative work environment, opportunities for professional growth, and the chance to work with cutting-edge technology. Join our team and help us provide exceptional IT services that empower our organization and clients.
Click here to learn more about a career at Hunter!
Hunter Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Plant IT Technician
Technical support technician job in Canby, OR
What you will do:
The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams.
How you will do it:
Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds
Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user
Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards
Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks
Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards
Provide general application support, including O365, Windows 10, ERP, firewalls
Facilitate the full PCLM process with an emphasis on configuration
Maintain security, appearance, and organization of the server room
Manage SLAs and resolve incidents in Service Now
Primary contact for service providers
Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments
Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects
Engage with the USCAN Plant Systems Team to execute projects across the region
Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors
Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts
Travel occasionally to support remote sites or assist with projects. (Up to 10%)
What we look for:
Required:
Bachelor's Degree with 1 year of IT technical support experience
In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience
Solid understanding of PCs including software installation, reimaging, Intune AD, Azure
Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required
Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS
Experience with structured network cabling
Solid analytical and critical thinking skills with strong written and verbal communications skills
Demonstrated track record of strong initiative and producing results
Ability to be on-call to resolve off-hours support situations requiring immediate attention
Preferred:
Other desirable certifications include Network+, Security+, MCSE, CCNA, A+
Experience with inventory, asset management, and CMDB is a plus
Experience working in a manufacturing plant setting strongly preferred
#LI-CS1
What you get:
Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
Tuition reimbursement, perks, and discounts
Parental and caregiver leave programs
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide market share leadership
HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction.
Who we are:
Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities.
Veterans/Military Spouses:
We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.
A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Auto-ApplyInformation Technology - IT Technician
Technical support technician job in Florence, OR
Job Details Florence, OR Full TimeDescription
Starting Wage: $19.50 hour
The IT Technician provides first contact support; dispatches, monitors and communicates status of IT request.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Records, researches and patches level 1 and 2 support ensuring closure and documentation of request.
Installs desktop applications and updates as required.
Responds to questions concerning access to various software programs and other network resources.
Receives, prioritizes and responds to service calls for incident resolution and documentation.
Provides training to users as necessary.
Monitors and elevates overdue service tickets.
Recognizes and suggests areas for IT support staff improvements.
Communicates to management high impact incidents, problems and requests
Analyzes and trends incident requests.
Meets or exceeds departmental metrics as established over time.
Quickly restores services within the first level of support through diagnosis and application of known remedies and determination of the appropriate course of action.
Other duties as directed by management.
WORK ENVIRONMENT
While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time.
Qualifications
EXPERIENCE, EDUCATION AND ELIGIBILITY
Minimum age requirement for this position is 21 years old.
Must have a minimum 2 years' experience in information technology field required.
Must possess a High School diploma or equivalent.
Must have A+ certification within 90 days of hire.
Must have ITF+ certification within 90 days of hire.
Must have valid driver's license and adequate transportation for travel between casino locations.
Ability to type 40 WPM.
Prefer 1 year of experience working on IGT Advantage software.
Prefer 1 year of experience working on Agilysys InfoGenesis and Versa software.
Prefer a background in Microsoft technologies including Office Suite (Word, Excel, Outlook, and PowerPoint).
Ability to define problems/incidents, collect data, establish facts and draw valid conclusions.
Strong attention to detail.
Demonstrate fundamental understanding of ITIL processes.
Strong written/oral communication and interpersonal skills.
Network+ certification highly encouraged.
Security+ certification highly encouraged.
Strong knowledge of networking devices (Switches, routers, firewalls).
Strong knowledge of peripheral devices (printers, copiers, FAX).
Strong knowledge of data communication protocols and diagnostic tools (TCP/IP, telnet, Ping, Trace route, NSLookup).
Basic knowledge and/or experience with telecom technologies (cell phones, desk phones)
Knowledge of client connectivity and remote access tools.
Knowledge of EIA/TIA communication standards.
Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.
Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.
PHYSICAL REQUIREMENTS
Must be able to sit, stand and/or walk for up to 8 hours.
Must be able to carry, reach, twist, bend and squat frequently.
Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 60 pounds with assistance as needed.
SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose.
EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.
L2 AVT Tech - Contract to Hire
Technical support technician job in Hillsboro, OR
Temp
You will work in a corporate environment located onsite with one of our largest and most well-known customers. This position is in the Video Collaboration group providing Audio/Visual support.
Requirements:
2+ years audio/visual experience desired.
Complete knowledge of audio/video signal flow.
Must understand Extron components and integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high level troubleshooting.
May be required to travel between sites using personal vehicle/company van.
Must be able to lift up to 35 lbs. solo.
May be required to walk/sit/stand/crawl/kneel for extended periods.
Must have excellent customer service skills and excellent written/verbal communication skills.
Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily) and Windows.
Scope:
Daily and Quarterly Preventative Maintenance Checks in the Conference Room environment.
Daily updates in the database of record, both online and offline.
Acting as point of contact for Level 1 technicians.
Monitoring of online queues to assist customers with break/fix and meeting support requests.
Engaging customers' requests for meeting support.
Updating Extron and AMX firmware for preventative maintenance.
Engage external vendors for RMA replacement.
Escalating large, or out of scope, break/fix issues and workarounds to L3/L4.
Assisting and coordinating L3/L4 with large deployment or renovation projects.
You will have frequent interaction with clients in person and via phone, email and IM. You will be working in a dynamic team and cross training to backfill for peer team members.
We will challenge you with additional responsibilities, assigned periodically aimed to help meet our client's needs and provide you with continuous hands-on training and experience.
Pay Rate - $19.00
Please send resume to *********************** OR *****************************
Easy ApplyIT Technician I
Technical support technician job in Canyonville, OR
Join the Umpqua Indian Development Corporation (UIDC) family!
About UIDC:
UIDC is a federally chartered corporation and the business division of the Cow Creek Band of Umpqua Tribe of Indians. The Tribe operates several businesses - creating jobs and job training opportunities for tribal members and the communities in which they serve.
Why Work for UIDC:
As an applicant of UIDC, you have the ability to work for a diverse array of employment opportunities. Working for UIDC allows you to be part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development and advancement opportunities. We also offer a competitive salary and benefits package, including:
Comprehensive medical, dental, vision, and Rx coverage
Paid Time Off
Employer-paid life and disability plans
401k with up to 3.5% employer match
Under the general supervision of the IT Operations Manager, this position is responsible for providing technical support to users of desktop computer, telephone, and office equipment. Duties include but are not limited to:
Performs corrective and preventive maintenance of desktop computers, telephones, and office equipment.
Performs installation and configuration of hardware / software for desktop computers, telephones, and office equipment.
Builds, tests, and deploys computers with correct software for the installation.
Performs periodic inventories of desktop computer, telephone, and office equipment.
Pulls data cables as necessary to accomplish task at hand.
Accurately documents all work performed in Help Desk software application.
Ensures that customer needs are the first priority when approaching work assignments.
Fosters a sense of teamwork and collaboration within the department and property by demonstrating respect for others' judgment and capabilities, and gives praise/recognition to those who earn it.
Maintains confidentiality of verbal, written and electronic information. Limits access to information on a job-related, need-to-know basis.
Ensures that both written and verbal communications are clear, concise, complete, accurate and effective.
Requirements
Associate of Science in Computer Information Systems or equivalent mix of experience and certification / degree required.
1 year prior experience in customer service related field preferred.
Prior experience in hands-on preventive and corrective maintenance of desktop computer systems preferred.
Microsoft Certified Desktop Support Technician or Comptia A+ certification preferred.
Achieve passing score on basic computer skills exam.
Advanced computer skills with education or equivalent experience in repair and maintenance of computer systems.
Must be willing and able to work holidays and weekends as needed.
Excellent organizational, verbal, interpersonal, and customer relations skills.
Must be 21 years of age or older.
Current Oregon Drivers License with the ability to qualify for the UIDC's Drivers Program.
Must be able to obtain a Class III Gaming License