Technical support technician jobs in Pittsburgh, PA

Employment Type: Full-Time, Entry-Level Starting your career can be challenging when employers require specific experience for entry-level roles. The RiseTalent Program at RiseNow bridges the gap between education and professional success by providing the tools, training, and real-world experience you need to pave your way for a career in Supply Chain. RiseTalent is an apprenticeship program designed for career launch into an exciting career in Healthcare supply chain management. This program equips you with essential skills, industry knowledge, and hands-on experience to launch a successful career in Technical Services in supply chain/procurement technology. Through an apprenticeship model, we combine structured training with mentorship and real-world applications, ensuring you develop not just technical expertise but also the confidence to thrive in a fast-paced digital environment. The apprentice will receive structured training and mentoring to learn the configuration, maintenance, and support of eProScan, RiseNow's proprietary scanning and data-capture platform used to streamline supply chain operations. You will work closely with senior analysts and operational staff to ensure the reliability and performance of scanning devices, software workflows, and integrated systems. Upon training program completion, as an Analyst you will support warehouse/distribution management technology within a healthcare supply chain environment. This entry-level role is ideal for individuals with a passion for computer programming, systems troubleshooting, and warehouse-focused technology solutions. Take the first step toward transforming your future with RiseNow and RiseTalent! WHAT YOU WILL DO Shadow senior team members to learn the eProScan solution, including setup, configuration, troubleshooting, and enhancement. Develop foundational proficiency in scripting, basic programming logic, and data flows that support warehouse scanning devices and applications. Participate in hands-on training sessions to build understanding of system interfaces, device management, and workflow mapping. Assist with monitoring daily scanning operations, identifying issues, and escalating or resolving them under guidance. Support configuration and deployment of handheld devices, printers, and related hardware in warehouse environments. Document system behaviors, recurring issues, and improvement opportunities. Perform basic testing of new configurations, device updates, or workflow changes before they go into production. Coordinate with members of a cross-functional team from design through deployment Engage in additional duties as assigned by our technical services team WHAT YOU SHOULD BRING Interest or foundational knowledge in computer programming, information systems, or related technical field. Understanding of scripting, data structures (specifically related to SQL), and/or application logic (through coursework, bootcamp, or self-study). Experience with an object-oriented programming language such as Java, Python, Kotlin, or C# Strong analytical and problem-solving abilities. Ability to work in a warehouse environment and support onsite technical operations. Excellent communication and customer-service skills. Willingness to learn, ask questions, and take direction in a structured training environment. Strong verbal and written communication with a focus on explaining in-depth issues to varied audience. Experience through internships or research projects in a supply chain/procurement setting is highly desirable, though not required. Exposure to handheld scanning devices, warehouse management systems, or supply chain processes is highly desirable, though not required. An understanding of XML, JSON, and APIs is highly desirable, though not required. Familiarity with mobile device management or technical troubleshooting. Willingness to work onsite at a Pittsburgh-area client's distribution center in a hybrid capacity Must currently reside in Pittsburgh, PA or surrounding areas. BENEFITS Competitive base salary Medical/dental/vision insurance coverage options and paid life insurance 401(k) Match & Bonus Compensation Plans Competitive PTO Plan Company Wellness Program & Wellness Stipend Professional development opportunities EAP

UPMC TDR Wave 2 - Project Consultants (35 Openings) Contract: January-March Pay: $25-$28/hr Mileage: Reimbursed Start: Week of January 5 (40-hour paid training) Duration: 1 month, possible extension About the Role We're hiring 35 tech-savvy, professional consultants to support UPMC's TDR Wave 2 rollout. Entry-level candidates and recent grads are welcome. After a full week of training, you'll rotate through assigned clinical locations to provide on-site support. Responsibilities Attend 40-hour training starting Jan 5 Travel to multiple Wave 2 locations (mileage reimbursed) Assist staff with basic technical and workflow questions Provide professional, on-site support throughout the project Requirements Strong computer/tech skills Professional, reliable, and customer-focused Able to travel to all assigned Pittsburgh-area sites Recent grads encouraged to apply

Duration: 3 month contract to hire (conversion based on performance) Pay Range: $20-23/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Requirements: Associates Degree OR Bachelors Degree and Minimum 4 year professional IT Support Experience Phone support experience Experience remoting into devices to fix issues Previous IT Support experience MUST INCLUDE both HARDWARE and SOFTWARE support Day to Day: Insight Global is seeking IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users, coordination resolutions for end user issues, and follow-up to end user related IT problems and ensure a resolution. Provide technical support onsite and over the phone for Customers Software and network issues on laptops and desktops Troubleshooting and resolving issues with software and printers. Create and manage tickets

Company: Applied Systems Associates Status: Full time position, available immediately Job Category: Computer Services Job Title: IT Technician About aSa: aSa is an established company celebrating over 55 years as a software provider. North America's leading supplier of software for the reinforcing steel industry, aSa also provides custom-programming, training, and support for software by Microsoft (Business Central), and Bentley Systems (CAD software) Our office is located just 13 miles east of Pittsburgh. aSa offers a casual, friendly working atmosphere, as well as a competitive salary with profit sharing, paid vacation, and excellent benefits. Mentoring is available to help with internal advancement. We are an equal opportunity employer. Visit our website at ******* HQ.com IT Technician We are seeking an enthusiastic and professional individual to set up, ship/install, maintain and support IT related hardware and software for our customers and in house. Experience with hardware/software installing and troubleshooting Microsoft networking experience and a strong technical knowledge of Windows 7 through Windows 11 and Windows 2008R2 Server through 2025 Server operating systems, Core Microsoft Office Suite required Experience with Microsoft SQL Server, Microsoft 365 Suite, security software, Acronis Cloud backup software is a plus Position requires excellent communication, multitasking, and organizational skills with an eagerness to learn Strong interpersonal skills to interact with all levels of management and customers Ability to manage multiple tasks in a fast-paced environment Ability to lift and move computer equipment and packages as needed An IT technical school diploma or IT degree, 0-1 years of relevant work experience, and Microsoft certifications are preferred Proficiency in Spanish and/or Portuguese is a plus Forklift certification or experience a plus Key Responsibilities Pre-delivery setup and configuration of hardware/software First-level help desk support for customers and internal staff In-house PC maintenance and yearly upgrades Shipping, receiving, and inventory management Assist with customer implementations and trade show setups Contact Information: Send your resume and cover letter to ITSEMP@asa HQ.com with ‘IT Technician Application' in the subject line.

⦁ Laptop/desktop imaging & driver/BIOS updates ⦁ Setting appointments with users to handover new devices & take existing devices Excellent customer service/communication skills ⦁ Complete at a minimum the following customer appointment tasks during the hardware exchange: ⦁ Signing into the device ⦁ Signing into zScaler ⦁ Signing into M365 and having data sync from the Cloud ⦁ Mapping network drives ⦁ Setting up printers ⦁ Installing any custom software ⦁ Copying over any local data (ie. Browser favorites, files saved to HDD etc.) Skills/Experience: ⦁ Desktop support: 1 year (Required) ⦁ Imaging ⦁ We need a couple people in the office to image machines and complete the new device handovers and finish the setup tasks with the user.

Key Responsibilities Provision, configure, and deploy new Windows 10/11 laptops, desktops, and peripherals with Intune enrollment and policy compliance. Decommission old devices, securely wiping data, updating inventory, and ensuring compliance with IT security standards. Manage device enrollment and authentication through Entra ID (Azure Active Directory), including conditional access and identity-based policies. Apply and maintain Group Policy Objects (GPOs) for user and device configuration across the environment. Implement and monitor BitLocker encryption, antivirus, and vulnerability management tools to ensure secure endpoint operations. Conduct regular vulnerability scans, remediate risks, and apply security patches in coordination with IT security. Maintain and update device imaging processes, supporting SCCM, MDT, or other deployment tools as needed. Track assets in IT inventory systems with accuracy and accountability. Troubleshoot and resolve issues related to Intune compliance, domain/Entra ID connectivity, and user access. Support project-based deployments, refresh cycles, and IT initiatives as assigned. Provide clear documentation of processes, configurations, and troubleshooting steps. Requirements Minimum 2 years of experience in desktop support, IT technician, or endpoint management role. Strong hands-on experience with Intune, Entra ID (Azure AD), and Group Policy. Working knowledge of vulnerability management practices and endpoint security controls. Proficient in setting up and supporting Windows-based Dell hardware; basic experience with mac OS a plus. Familiarity with endpoint encryption, antivirus, and compliance monitoring. Comfortable working with Active Directory, asset management, and ticketing systems. Strong attention to detail with excellent troubleshooting and problem-solving skills. Preferred Qualifications Industry certifications such as CompTIA A+, Microsoft Endpoint Administrator, or Azure certifications. Experience in enterprise IT environments with compliance and security requirements. Familiarity with imaging and deployment tools such as SCCM, MDT, or Clonezilla. Experience with ITSM platforms such as ServiceNow or Jira.

Join the PCNA Team! Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations. At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions. We are currently hiring a IT Support Technician - Hybrid in New Kensington, PA! This role will be onsite during the initial training period, with hybrid work options available after successful completion of probationary period. The IT Support Technician serves as the first point of contact for internal and external customers seeking technical assistance. This individual must foster a positive relationship between IT and PCNA staff by delivering superior customer service and effectively resolving or dispatching technical issues. What will you do in this role? Serve as the first point of contact for technical support, assisting users via phone and email, and logging issues in ServiceNow. Provide first-level troubleshooting for hardware, software, mobile devices, and basic network issues for both onsite and remote users. Communicate technical information effectively to both technical and non-technical personnel. Independently handle routine support issues and escalate more complex problems as needed. Participate in projects aimed at improving help desk efficiency and service quality. Support business-critical systems and applications, including participation in the on-call rotation. What does it take to be successful in this role? Associates Degree and/or technical training or equivalent experience. Entry-level PC-support and troubleshooting experience 1+ years help desk environment experience in desktop and networked systems support preferred. Knowledge of Microsoft Office 365, remote software and VPN networks preferred Dell and Microsoft Certifications a plus Experience using ServiceNow and ITIL processes helpful Commitment to customer satisfaction and relationship-building Knowledge of Windows Operating Systems and Macintosh Adapts to change well. Handles a high level of stress in a constantly changing environment. Communicates clearly with both technical and non-technical individuals. Strong organization and follow-up skills Strong multi-tasking skills. Strong problem solving skills. Remains calm and steady in stressful situations. What's in it for YOU? Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more! Flexible scheduling 401k Matching Generous Paid Time Off and Holidays PCNA Cares Share Fund - donating to teammates in times of need By applying to this job and providing your mobile number, you are agreeing to receive an initial text from PCNA, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies. PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws. Fraud Disclaimer: PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna.com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.

Data Center Technician III - Networking Infrastructure Job Title: Data Center Technician III - Networking Infrastructure TECfusions quite simply means the fusion of Technology, Environmental Protection, and the support of our Communities. TECfusions tackles real data problems such as the need for more space, reliable sustainable energy, environmental conditioning, overcoming energy scarcity, environmental damage, and use of community resources with proven practices. We achieve these goals by implementing illuminating ideas, processes, and solutions to provide energy reliable infrastructure through engineering processes to meet all our global challenges. We welcome all to join us on this journey to embrace technology while protecting our fragile planet. About the Role: The Data Center Technician III - Networking Infrastructure is responsible for installation, troubleshooting, and maintenance of physical network infrastructure including copper and fiber cabling, patch panels, cross-connects, racks, cable management systems, and all physical layer components supporting IT and facility systems. Responsibilities: • Ensure continuity and performance of physical network infrastructure. • Install, terminate, and test Cat6/Cat6A and fiber cabling. • Build and maintain racks, cabinets, patch panels, cable trays, and ladder rack. • Label and document cabling, maintaining accurate diagrams. • Assist with rack/stack of network hardware. • Respond to work orders for cable repairs and troubleshooting. • Coordinate with IT teams, vendors, and subcontractors. • Maintain compliance with BICSI and TIA standards. • Perform lifting, ladder work, overhead cable pulling. Qualifications: • 4+ years structured cabling or telecom experience. • Skilled in terminating/testing copper and fiber with certification tools. • Knowledge of racks, patch panels, and cable pathway systems. • Ability to read cable maps and network diagrams. • High School Diploma or GED required; BICSI preferred. • Able to lift up to 39 pounds and assist with heavier lifts. TECfusions is an Equal Employment Opportunity Employer

We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq. What you will be doing: The Information Technology Specialists (On-Site) will join the talented team at the Greensburg Salem School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution. Essential Functions: New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications. Conducts problem identification and resolution with a focus on help desk ticket resolution. Develops desktop strategies and configuration alternatives to best meet customer needs. Architects, create, deploy and maintain standard workstation images for desktops and laptops. Architects and implements patch distribution management (desktop). Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance. Understanding Active Directory group policies and maintaining application groups. Proven experience in desktop methodologies and best practices. Ability to interact with customers on the telephone and in person. Provides ongoing hardware and software support for all technologies. Addresses help desk tickets efficiently and in a timely manner. Troubleshoots and resolves technology failures, documenting required changes. Responsible for managing multiple priorities including tickets, projects and other assigned tasks. Keeps current with technology trends and changes related to position. Specific Technology Skills/Experience PC Security Administration/Update experience. Active Directory experience. Mobile device experience. Microsoft and IOS experience Qualifications & Educational Requirements Associate degree in technically related field preferred. Experience providing computer and network support. Exceptional written and oral communication skills. Must possess extensive troubleshooting skills. Ability to work well in a demanding and fast-paced environment. Excellent interpersonal skills for both internal and external communications. Must be able to successfully pass criminal background checks.

Responsibilities Receive packages via UPS/Fedx. Open packages and create Barcode page for each. Sort/remove recordable documents from lender packages to prep for recordation. Shipping out completed lender docs each night via UPS/Fedx Maintain open lines of communication with department members to ensure documents are processed in a timely and accurate manner Work to meet and exceed the defined production standards, metrics and/or SLA set forth by Management. Provide back-up to various department functions when necessary to ensure continuation of department workflow. Additional responsibilities as assigned Education And Experience High School diploma or equivalent 1-year related experience. Knowledge, Skills, Abilities Organization skills Attention to detail Multi-tasking skills

WHO WE ARE: Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events. We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world. Leap Event Technology is seeking a skilled Hardware & Systems Support Specialist to strengthen our Warehouse and Event Operations. This role ensures hardware readiness and optimal system performance to guarantee seamless operations and successful event delivery. The ideal candidate has hands-on experience with hardware and networking in fast-paced environments, excels at preventative maintenance, technical testing, and troubleshooting, and collaborates effectively across teams to solve complex challenges. Sounds interesting? Let's talk. AS A HARDWARE & SYSTEMS SUPPORT SPECIALIST, YOU WILL: Provide installation, configuration, and maintenance of event hardware (scanners, printers, mobile devices, laptops). Troubleshoot and repair hardware and network performance issues. Manage and optimize warehouse-specific software, including Mobile Device Management (MDM) systems and inventory management tools. Conduct quarterly user and system audits of Event Operation's IT-owned systems, ensuring compliance and security standards are met. Conduct regular preventative maintenance checks and implement hardware lifecycle planning. Collaborate with internal product teams and engineers to support mobile utility applications. Provide first-line IT support and training to warehouse and event operations staff on best practices for hardware and systems. Serve as the primary liaison for IT-related vendors and coordinate external support as needed. Perform site visits for large or complex event deployments to evaluate and recommend network and power solutions. Assist with budgeting and planning for hardware upgrades and technology implementations. Contribute to internal acceptance testing of hardware and software solutions to ensure readiness for deployment. Document technical processes, hardware configurations, and network setups; maintain and contribute to a shared knowledge base. EXPERIENCE & SKILLS: 3+ years of experience in IT/Helpdesk support position, with a focus on hardware and network troubleshooting. Strong knowledge of MDM systems and warehouse or logistics IT workflows. 3+ years experience supporting a wide range of devices (iOS, Android, Windows) and peripherals in a fast-paced environment. Prior experience supporting and administrating the following enterprise tools is required: MDM (ScaleFusion, Kaseya), Sophos AV, Atlassian (Jira Service Desk) Experience managing IT inventory, systems, and vendor relationships. Ability to proactively identify and resolve technical issues with minimal supervision. Excellent communication skills for training and cross-functional collaboration. Strong organizational and time management skills to handle multiple priorities effectively. Willingness to travel for site visits and event support as needed (25% or less). Must be self-motivated with a strong desire to continuously develop technical skills and stay current with emerging technologies. Relevant certifications (e.g., CompTIA A+, Network+) preferred. ITIL Certification is a plus. Familiarity with PCI compliance. Associate's or Bachelor's degree in IT, Computer Science, or a related field is a plus. BENEFITS: We offer Medical, Dental, Vision, and Voluntary benefits Generous PTO Paid parental leave (following 12 months of continuous employment) 401K Match $200 event reimbursement Udemy Business, a world-class learning and development platform LEARN MORE: *********************** ADDITIONAL INFORMATION: Leap Event Technology requires all Event Operations employees and contractors who will be representing the company at a client event to be fully vaccinated at least two weeks prior to attending. Exemptions are determined by the event organizer. Employees are not required to be fully vaccinated to be present at an office facility. *Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. All done! Your application has been successfully submitted! Other jobs

HWI has a fantastic opportunity to join our Marketing team as an Application and Technical Support Specialist III. The Application and Technical Support Specialist III promotes the use of HarbisonWalker International refractory products and supports customer relationships through their expert product knowledge and providing technical advice and support to solve for customer inquiries, problems, and needs. This role is also responsible for developing and executing market growth strategies within their areas of responsibility. Responsibilities • Be an expert on HarbisonWalker Internationals products and applications; providing expert technical advice and support to solve for customer inquiries, problems, and needs; providing internal and external training on HarbisonWalker International products and applications; collaborating with internal R&D department on complaint investigations and failure analysis to ensure information share and goal alignments • Performing analysis of complex application needs and proposing, altering or refining/defining lining designs and installation methods in support of customer balancing business need • Developing business cases for new product development; creating, executing and tracking new product launch plans • Creating and executing product promotions and technical marketing strategies; maintaining expert knowledge on industry trends, training opportunities, and forecasts; attending and presenting at industry tradeshows and seminars • Performing market analysis and assisting in product portfolio analysis that aligns with market segment plan initiatives • Assisting in product rationalization, product portfolio modifications and shape standardization Requirements • The Application Specialist III requires four (4) - six (6) years of experience in refractory technical marketing, research, quality assurance, or sales. • Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field • Requires knowledge of refractory products, installation methods, construction skills and customer applications • Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise • Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization • Requires the ability to work effectively in a team environment • Requires strong analytical, strategic thinking and business problem solving skills • Requires project management skills and the ability to coordinate multi-department projects Physical and Environmental Requirements • Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling. stooping/kneeling/crouching/crawling • Lifting: Requires lifting up to 50 pounds less than 1/3 of time. • Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus • Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Must possess exceptional written and verbal communication skills (in English). Ability to quickly learn and acquire expertise in client's custom applications. Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-BB1

Core Function: This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status. Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials. Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Must possess exceptional written and verbal communication skills (in English). Ability to quickly learn and acquire expertise in client's custom applications. Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. Team player who is invested in and strives to maximize team/department performance. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The ability to lift and move 35 pounds. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-BB1

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Job DescriptionDescription: IT Support Specialist Benefits Front Loaded PTO Tuition Assistance Medical, Dental, Vision 401(k) - with Employer Contribution South College - We are one of the nation's fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. Almost 20,000 Students 10 Campuses Competency Based Education Online IT Support Specialist Description The IT Support Specialist is sharply focused on providing enterprise level technical support for South College remote and onsite users. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance. Responsibilities Document incoming helpdesk requests using internal ticketing system Install, repair and maintain desktop and laptop computers, peripherals and related systems Provide end user support via remote assistance, in person and telephone. Support and enforce company information policies and procedures. Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone Assist in maintaining hardware and software inventory for asset management. Install and support AV equipment for classrooms, conference rooms and auditoriums Demonstrate broad knowledge of technology principles, practices, and procedures Self-manage in a way that allows flexibility to support multiple tasks at any given time Assist in updating support documents within knowledge management for the IT Services team, as well as end users End-user Account Management Build and maintain relationships across departments Other duties may be assigned Requirements: Education Associate degree in Computer Science or equivalent experience Experience 2+ years of overall IT experience 2+ years' experience supporting Microsoft Windows and Apple Mac OS environment 2+ years' experience supporting Microsoft Office applications Knowledge of network security practices and Antivirus software Exceptional analytic and problem-solving skills Self-motivated and able to work across diverse technical and non-technical teams Good written, verbal and interpersonal communication skills Exceptional Customer-oriented attitude ITIL (foundational level, but exposure to more detail than foundation is often necessary) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Walking, lifting, manage use of technology, equipment operation. Must be able to utilize standard office equipment, i.e. desktop computer, monitor, keyboard, and telephone system. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.50/Hour

CSI Companies is seeking Field Service Technicians (TDR Support) to work with one of our top healthcare clients! Travel: Will travel to different clinics/hospitals within a 50-mile radius Duration: 3 - Month Contract Start Date: 1/5/2026 Pay: $25 - $28/hour W2 Shift: Monday - Friday, 8am - 5pm Description: Overview We're seeking 35 Field Service Technicians/TDR Testers to support EPIC go-live readiness across healthcare facilities. This role focuses on deploying, configuring, and testing IT hardware to ensure devices are fully functional and integrated with EPIC workflows. Key Responsibilities Deploy, configure, and troubleshoot computers, printers, scanners, and peripherals. Perform end-to-end device testing, validate connectivity, and confirm EPIC workflow integration. Document configurations, test results, issues, and resolutions. Collaborate with clinical and IT teams to schedule and execute testing activities. Provide hands-on support to end users during testing. Execute and refine TDR test scripts to ensure system readiness. Support device readiness tasks including labeling, asset tagging, and inventory updates. Qualifications Strong experience with Windows systems, peripherals, and networked devices. EPIC or EHR experience preferred. Excellent troubleshooting, communication, and documentation skills. Experience with device rollout projects or clinical environments is a plus.