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Technical support technician jobs in Pittsburgh, PA - 268 jobs

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  • Parenting Support Professional

    Achieva Group 4.1company rating

    Technical support technician job in Pittsburgh, PA

    Pay Rate: $19.35/Hour Work Schedule: Full-Time, 37.5 Hour Work Week Up to $2000 Sign-On Bonus Make a Meaningful Impact Are you a mission-driven individual looking to make a difference in someone's life? Achieva is seeking caring, compassionate, and reliable individuals to support people with disabilities in achieving independence, connection, and personal fulfillment. If you value flexibility, empowerment, and community-centered work, we welcome you to apply. About Achieva For over 70 years, Achieva has been committed to supporting and including individuals with disabilities and their families. We envision a community where everyone leads a life of personal significance. Achieva provides personalized services and opportunities that respect each person's unique aspirations. Position Summary The Parenting Support Professional is responsible for supporting people with intellectual and developmental disabilities, or suspected intellectual disabilities. Together with the person and their family, assist in charting a course that supports each Person in realizing their goals and dreams and achieving an everyday life that is important to them that includes being a parent. Key Responsibilities Contribute to the development of Person-Centered plans. Understand and implement each Person's Person-Centered Plan and current ISP that reflects the goals and outcomes chosen by the Person. Will also contribute in family plans, IFSP and IEP for self or child(ren). Respect each Person's right to make choice and exercise self-determination, resulting in life experiences and personal growth for themselves and their children. Support each person's health and safety, while also supporting their right to risk while understanding their role as a mandated reporter of child abuse and neglect. Provide opportunities for each person to explore their interest in their community and build relationships. Understand the importance of family in each Person's life. Build a positive relationship with family members. Develop positive working relationships with team members to include team members related to child protective services. Support each Person's needs and requests for support to include: Person-Centered goals and outcomes, appointments, relationship building, legal/court hearing and meetings, educational meetings and behavior support sessions for themselves or their children. Complete required documentation. Create a daily schedule, report daily schedule and any changes to supervisory staff. Participate in training and meetings as required. Successful completion of the Nurturing Parenting Curriculum training. Adhere to all policies, procedures, and regulations. Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications The equivalent of a Bachelor's degree in Human Services/Social Science and one year experience in a related field. Effective communication, organizational, interpersonal and planning skills required. Satisfactory Act 33 and 34 clearances and FBI as required. Valid license to drive in the State of Pennsylvania and properly insured vehicle. Why Join Achieva? Purposeful Work: Empower families and make a direct impact in your local community Supportive Culture: Be part of a values-based, inclusive team Our Commitment to Inclusion Achieva is an Equal Opportunity Employer (EOE) and is committed to creating a workplace and community where all individuals feel respected, included, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, sexual orientation, gender identity or expression, national origin, veteran status, or genetic information. We are dedicated to providing access, equal opportunity, and reasonable accommodations for people with disabilities in employment, programs, and activities. To request a reasonable accommodation, contact our Human Resources Department at ************ ext. 650 or email *****************
    $19.4 hourly 2d ago
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  • Computer Field Tech Position- Pittsburgh PA

    BC Tech Pro 4.2company rating

    Technical support technician job in Pittsburgh, PA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 21d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support technician job in Pittsburgh, PA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $40k-58k yearly est. 15d ago
  • Application & Technical Support Specialist III

    Calderys Career Opportunities

    Technical support technician job in Pittsburgh, PA

    HWI has a fantastic opportunity to join our Marketing team as an Application and Technical Support Specialist III. The Application and Technical Support Specialist III promotes the use of HarbisonWalker International refractory products and supports customer relationships through their expert product knowledge and providing technical advice and support to solve for customer inquiries, problems, and needs. This role is also responsible for developing and executing market growth strategies within their areas of responsibility. Responsibilities • Be an expert on HarbisonWalker Internationals products and applications; providing expert technical advice and support to solve for customer inquiries, problems, and needs; providing internal and external training on HarbisonWalker International products and applications; collaborating with internal R&D department on complaint investigations and failure analysis to ensure information share and goal alignments • Performing analysis of complex application needs and proposing, altering or refining/defining lining designs and installation methods in support of customer balancing business need • Developing business cases for new product development; creating, executing and tracking new product launch plans • Creating and executing product promotions and technical marketing strategies; maintaining expert knowledge on industry trends, training opportunities, and forecasts; attending and presenting at industry tradeshows and seminars • Performing market analysis and assisting in product portfolio analysis that aligns with market segment plan initiatives • Assisting in product rationalization, product portfolio modifications and shape standardization Requirements • The Application Specialist III requires four (4) - six (6) years of experience in refractory technical marketing, research, quality assurance, or sales. • Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field • Requires knowledge of refractory products, installation methods, construction skills and customer applications • Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise • Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization • Requires the ability to work effectively in a team environment • Requires strong analytical, strategic thinking and business problem solving skills • Requires project management skills and the ability to coordinate multi-department projects Physical and Environmental Requirements • Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling. stooping/kneeling/crouching/crawling • Lifting: Requires lifting up to 50 pounds less than 1/3 of time. • Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus • Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise.
    $39k-70k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist

    Edgeworth 3.2company rating

    Technical support technician job in Pittsburgh, PA

    New World. New Problems. New Solutions. Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients' people, property, and assets. Overview: As a Support Specialist, you will be a crucial part of our technical support operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem. Position: Support Specialist Location: Pittsburgh, Pennsylvania. All candidates must currently reside within a commutable distance to Robinson, PA. No relocation is offered. Travel: None. This position is onsite, in-office. Hours: This position requires a rotating shift to support a 24/7/365 operation. Job Type: Full-time Essential Job Function and Responsibilities: Investigate and troubleshoot networking, security equipment, and operating system errors. Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities. Utilize tools to investigate and categorize events based on their severity/impact. Analyze alerts and reports to identify potential incidents and vulnerabilities. Prepare and maintain detailed reports, documentation, and notation of actions performed. Collaborate to Identify opportunities to enhance monitoring and response processes. Contributes to the development of playbooks, procedures, training, and documentation. What's in it for you? Why work for Edgeworth: We are growing! We want all candidates and employees to know that we are excited about the positive improvements we're making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we're continually improving. Together, with a shared focus on our goals, we're building a successful, dynamic company where everyone can thrive. We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work. Benefits: Top-tier compensation Full-time, non-exempt hourly with full benefits (medical, dental, vision, life insurance/AD&D/short-term and long-term disability, 401(k) matching) Training & Education Assistance Paid Time Off (PTO) Salary Description $27/hour We look forward to the possibility of you joining our team. Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce. Edgeworth Security utilizes e-Verify to check employment authorization. Requirements Technical Knowledge & Skills This candidate will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to: Required Skill(s): 2+ years of experience in technical support and/or network support position. Network protocols (TCP/IP, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls) Windows & Linux Operating Systems Strong technical background with specific knowledge in servers or networking Strong analytical skills, initiative, and the ability to work under pressure Detail oriented and organized approach while working in a ticketing system Preferred Skill(s): Virtualization technologies (VMWare, Hyper-V, etc.) Security Applications (SentinelOne, Ironscales, Sublime, etc) Storage, Disaster recovery & Backup solutions (Datto, Veeam, etc.) Scripting knowledge and syntax (PowerShell, Python, SQL) Identity Provider/Multi-Factor Authentication (Duo Security, Entra ID, Okta) Preferred certifications include MCSA, CCNA, Security+, and/or Network+ Bachelor's degree in computer science, Information Security, or a related field is valued but not required Salary Description $27/hour
    $27 hourly 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Pittsburgh, PA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $30k-42k yearly est. 21d ago
  • IT SUPPORT TECHNICIAN

    A.C. Coy 3.9company rating

    Technical support technician job in Canonsburg, PA

    Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am). Responsibilities Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Qualifications Education: Bachelor's degree - Preferred Experience Required: IT Service Desk or Operations support - 5 -10 years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 5+ years
    $64k-105k yearly est. Auto-Apply 2d ago
  • Production & Logistics Support Technician

    Luxfer Holdings PLC

    Technical support technician job in Saxonburg, PA

    Saxonburg, PA The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions. This role ensures continuity of operations during peak periods, vacations, and after-hours needs. Key Responsibilities Primary Production Technician Duties * Operate and monitor machinery and equipment according to standard operating procedures (SOPs). * Maintain a clean, organized, and safe work area in compliance with company safety policies. * Perform basic troubleshooting and quality checks to ensure product consistency. * Document production activity accurately in logs, systems, or work orders. * Support continuous improvement initiatives and assist with cross-training as needed. Operations Support Duties Packaging & Labeling * Prepare, package, and label materials according to customer specifications and internal standards. * Ensure accuracy of packaging documentation and labeling requirements. * Assist with assembling, weighing, sealing, and verifying packaged orders. Order Preparation & Production Support * Support production workflow by preparing materials, staging inventory, and completing order-ready tasks. * Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines. * Help ensure all materials are ready for production runs through organization and staging. Shipping & Receiving Support * Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods. * Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation. * Maintain organized storage areas, properly label received materials, and update inventory records. General Responsibilities * Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable). * Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload. * Complete cross-training to ensure flexibility across assigned areas. * Support other operational tasks as assigned. Required Skills & Qualifications * High school diploma or equivalent. * Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks. * Basic computer/data entry skills. * Strong attention to detail and organizational skills. * Ability to work independently and shift between tasks as operational needs change. Preferred Qualifications * Experience with shipping/receiving processes. * Prior manufacturing, warehouse, or production experience * Familiarity with packaging and labeling procedures. * Ability to read and follow work instructions, SOPs, and safety documentation. More About Us Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (************************* We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting. This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire. Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies. Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
    $51k-90k yearly est. 21d ago
  • Production & Logistics Support Technician

    Luxfer Magtech-Saxonburg

    Technical support technician job in Saxonburg, PA

    Job DescriptionProduction & Logistics Support Technician The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions. This role ensures continuity of operations during peak periods, vacations, and after-hours needs. Key Responsibilities Primary Production Technician Duties Operate and monitor machinery and equipment according to standard operating procedures (SOPs). Maintain a clean, organized, and safe work area in compliance with company safety policies. Perform basic troubleshooting and quality checks to ensure product consistency. Document production activity accurately in logs, systems, or work orders. Support continuous improvement initiatives and assist with cross-training as needed. Operations Support Duties Packaging & Labeling Prepare, package, and label materials according to customer specifications and internal standards. Ensure accuracy of packaging documentation and labeling requirements. Assist with assembling, weighing, sealing, and verifying packaged orders. Order Preparation & Production Support Support production workflow by preparing materials, staging inventory, and completing order-ready tasks. Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines. Help ensure all materials are ready for production runs through organization and staging. Shipping & Receiving Support Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods. Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation. Maintain organized storage areas, properly label received materials, and update inventory records. General Responsibilities Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable). Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload. Complete cross-training to ensure flexibility across assigned areas. Support other operational tasks as assigned. Required Skills & Qualifications High school diploma or equivalent. Ability to lift 50 lbs, stand for long periods, and perform manual labor tasks. Basic computer/data entry skills. Strong attention to detail and organizational skills. Ability to work independently and shift between tasks as operational needs change. Preferred Qualifications Experience with shipping/receiving processes. Prior manufacturing, warehouse, or production experience Familiarity with packaging and labeling procedures. Ability to read and follow work instructions, SOPs, and safety documentation. More About Us Luxfer Magtech is a subsidiary of Luxfer MEL Technologies, which is part of the publicly traded Luxfer group (************************* We are committed to a safe, drug-free work environment and pre-employment drug screening, physical and background checks are required prior to starting. This role may involve access to Controlled Unclassified Information (CUI) and export-controlled data subject to the International Traffic in Arms Regulations (ITAR). Employees are expected to follow company policies and security protocols for handling, storing, accessing, and transmitting sensitive information. Compliance training will be required after hire. Due to federal export control requirements, access to certain information is limited to U.S. Citizens, U.S. Lawful Permanent Residents, and individuals lawfully admitted as asylees or refugees, unless a valid export authorization is obtained. Employment is contingent upon meeting these eligibility requirements and adhering to applicable CUI and ITAR policies. Luxfer Magtech is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. Powered by JazzHR wUTmdUY6Z9
    $51k-90k yearly est. 21d ago
  • Support I - Desktop

    Pomeroy It Solutions Sales Company, Inc. 4.6company rating

    Technical support technician job in Pittsburgh, PA

    Core Function: Work to assist staff to resolve technical issues and provide courteous and knowledgeable assistance with questions. Phone support provides 1st level support for the Help Desk including research and resolution for technical problems. They serve as the primary contact for solving, assigning, and escalating tickets properly and escalate calls to 2nd tier support as needed. All resources maintain, troubleshoot and repair technical infrastructure including: desktop hardware, operation systems, applications and office systems. Serves as the first line of support for all user IT support issues within an area and works with available resources, hardware and software vendors to provide effective solutions, break/fix and problem resolution. Work as remote hands and onsite resource for other IT departments. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Identifies, researches, and resolves technical problems. Responds to help desk tickets, telephone calls, and e-mail and personnel requests for technical support. Tracks and monitors the problem to insure a timely resolution. Manage user systems, applications and office productivity appliances: maintain repair or upgrade desktops, laptops, printers, scanners, copiers, and fax machines; maintain and support Windows desktop and applications (MS Office Suite), install vendor critical and security patches and updates. Provide support for all user IT support issues and work with available resources, hardware and software vendors to provide effective solutions, break/fix and problem resolution. Serve as the IT Liaison to external partners, software and hardware vendors for problem resolution, information gathering, system upgrades and maintenance. Safeguard the company's operating data through a formalized and documented program of security administration and data backups. Establish, enforce and monitor policies and procedures to ensure appropriate usage of information systems. Develop and maintain desktop support procedures, and prepare end-user documentation Manage infrastructure assets: vendor support agreements, software licenses and keys, hardware leases, service contracts, asset inventory and labeling. Evaluate, design and implement new systems (software and hardware) to increase productivity, enhance business operations and services, and reduce manual or paper processes. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Associate's degree in computer science or related field. Microsoft certified systems engineer (MCSE) desirable. Equivalent combination of education & experience will be considered. At least 1 year in a help desk support role. 1-2 years preferred. Demonstrates excellent verbal communication and writing skills. Demonstrates good customer service skills and motivation. Ability to work well with various people from staff to high-level administrators. Demonstrates experience in using, configuring, and troubleshooting Windows computer platforms in an active directory environment. Demonstrates experience using and troubleshooting various applications such as Microsoft Word, Excel, Access, Outlook, and Web based applications. Experience with configuration of Outlook/Exchange. Able to solve Outlook configuration issues such as permissions, views, calendar-sharing, email rules, data migration, etc. Working knowledge of LAN/WAN hardware and administration. Working knowledge of managed care operations desirable. Experience with imaging solutions such as Altiris desirable. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Ability to lift and carry computers and computer monitors. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-BB1
    $45k-61k yearly est. 1d ago
  • IT Technician

    All Lines Technology 3.3company rating

    Technical support technician job in Allison Park, PA

    All Lines Technology is seeking an IT Technician who is knowledgeable with Windows operating systems. You will be imaging Windows laptops with some manual software installs as well. You will also need to have knowledge of different Windows applications such as Google Docs/Drive. Responsibilities: Maintaining and servicing hundreds of students and staff school issued devices, both Windows and Apple. Remotely working with faculty and students to resolve device issues. Installed and configured SMART boards. Connecting devices to Azure and monitoring applications installed on school issued devices. Overseeing imaging processes and maintaining up-to-date images. Hardware replacements including motherboards, LED displays, batteries, and hard drives. Experience: AS/BS degree in Information Management or related field Windows operating system, specifically, Windows 10 OS X and iOS knowledge is a plus Imaging Windows laptops using Microsoft Deployment Tools Manual software installs Knowledge of Windows applications such as Google Docs/Drive
    $44k-84k yearly est. Auto-Apply 1d ago
  • Treatment Support Technician 2 - Moffet House

    Gateway Rehabilitation Center 3.6company rating

    Technical support technician job in Beaver Falls, PA

    Job DescriptionDescription: ATTENTION! $1,000 SIGN-ON BONUS! Gateway Rehab has an outstanding opportunity for a Treatment Support Technician 2 in our Beaver Falls, PA location. Our Technician facilitates programming and assures the integrity of the therapeutic milieu. This position receives frequent supervision and instruction. Responsibilities Facilitates discussion groups and activities. Monitors patient behavior. Conducts handbook orientation. Conducts searches of patient belongings, rooms and person. Acts as a liaison between clinical staff and patients. Assists patients in completion of patient assessment forms. Assists with phone calls to family members/friends and referral sources. Assists with crises intervention. Transports patients to meetings, if applicable. Documents involvement with patients in progress notes. Collects urine and completes paperwork for drug screening as necessary. Provides post-discharge contacts/referrals under therapist direction. Monitors medication taken by clients and documents accordingly, if applicable. Works in the gift shop, if applicable. Manages menu and nutrition needs if applicable. Manages donation and patient requests, if applicable to the location. Monitors smoke breaks in the hospital setting, if applicable. Completes intake paperwork as needed. Monitors clients' ADLs - including chores, behaviors, and grooming issues. Remains on duty until relieved. Attends mandatory GRC trainings and in-services. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of 12 step programs and/or other recovery support and/or addictions preferred. Ability to adhere to ethical guidelines and maintain confidentiality and professionalism. Ability to convey information in a clear and concise manner. Ability to listen to patients without judgement. Ability to show empathy and understanding to patients. Requirements: High school diploma or GED. Preferred Requirements Some college preferred. Additional Requirements Valid driver's license and a clean driving record which allows the ability to drive patients to and from appointments, support groups, activities or other travel as assigned. Pass a PA Criminal History Record Check. Obtain PA or a State Child Abuse and FBI fingerprinting clearances. Obtain CPR/First Aid training. Pass Drug Screen TB Testing This position requires mandatory staffing coverage when necessary to provide a safe treatment environment for Gateway residents. Required to remain awake and alert while on duty. If living a life of recovery, must attest to at least 18 months in recovery from substance use disorder. Work Conditions Drug and Alcohol Rehabilitation Center Favorable working conditions. Minimal physical demand. Moderate mental demands to respond to patients' simultaneous requests. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
    $38k-48k yearly est. 7d ago
  • Desktop Support

    Artech Information System 4.8company rating

    Technical support technician job in Washington, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Onsite Support Location: Washington,PA Duration: 1+ years SKILLS OVERVIEW: • Deskside Support Tech. Must be experienced in DESKSIDE support • Win7/Win XP OS support. Troubleshooting • Office 2003/2007/2010 support • Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. • Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. • Outlook PST files. Qualifications SHARE ASAP Additional Information For more information, Please contact Shubham ************
    $39k-51k yearly est. 60d+ ago
  • Helpdesk Technician

    444&&Polarsonpweh

    Technical support technician job in Pittsburgh, PA

    Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
    $33k-48k yearly est. 60d+ ago
  • IT PM - Kinaxis - Pharma (Supply Chain / Manufacturing)

    NTT Data North America 4.7company rating

    Technical support technician job in Pittsburgh, PA

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA's Client is seeking a dynamic and results-driven IT PM - Kinaxis - Pharma (Supply Chain / Manufacturing) with strong leadership, multitasking, and organizational skills. The ideal candidate will have extensive experience in data integration, and manufacturing and supply chain operations, preferably within the pharmaceutical or life sciences domain. This role will manage digital supply chain transformation initiatives, collaborating with global IT, operations, and quality teams to ensure project delivery excellence, regulatory compliance, and process optimization. The position requires working hours that support the EST time zone. Key Responsibilities + Project Leadership: Deliver end-to-end project execution from initiation to closure across supply chain and digital integration initiatives (5+ years). + Strong Program & Multi-Tasking Management: Oversee multiple concurrent workstreams, ensuring deadlines, scope, and quality standards are consistently met. + Manufacturing & Supply Chain: Partner with manufacturing and operations teams to enhance production planning, logistics, and fulfillment processes using SAP and other tools. + Data Integration: Lead data migration and system integration projects using ETL tools, middleware, APIs, or EDI (3+ years). + Pharma Domain Compliance: Ensure GxP, FDA, and CSV compliance in project delivery within validated systems (3+ years). + Stakeholder Management: Engage effectively with global business units, vendors, IT, QA, and leadership to align expectations, manage risks, and drive communication (5+ years). + Project Governance: Manage project risk, cost, and scope using PM tools and governance frameworks (5+ years). Required Skills & Qualifications Skill Area Experience Details + Supply Chain & Manufacturing + 5+ years + Strong understanding of manufacturing processes, logistics, and end-to-end supply chain management Data Integration Projects + 3-4 years + Experience with API, EDI, ETL pipelines, or middleware tools Pharma / Life Sciences Domain + 3+ years + Knowledge of GxP, FDA, CSV compliance and validated systems Project Management + 5-7 years + Proven delivery using Agile/Waterfall/hybrid models; PMP/Scrum/Prince2 preferred Stakeholder Engagement + 5+ years + Experience managing cross-functional global teams Kinaxis (Advantageous) - Experience with Kinaxis RapidResponse or similar supply chain planning tools is a plus Tools Proficiency - MS Project, JIRA, Excel, PowerPoint for planning and reporting Time Zone Support - Must be available to work during EST business hours - Atleast till 2 PM EST Nice-to-Have Skills + Experience with SAP MDG or S/4HANA migration + Exposure to serialization, cold chain, or logistics automation systems + Knowledge of Lean Six Sigma or continuous improvement methodologies + Understanding of data governance frameworks Education + Bachelor's degree in Engineering, Supply Chain, Computer Science, or related field (Master's preferred) + Professional certification such as PMP, Scrum Master, or Prince2 highly desirable About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($45.12 - 50.15/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
    $45.1-50.2 hourly 15d ago
  • IT Technician

    Tandem Foods

    Technical support technician job in Pittsburgh, PA

    We are seeking a knowledgeable and motivated IT Technician to join our growing IT team. The IT Technician will provide technical support to end users, assist with the deployment and maintenance of hardware and software, and help manage key systems including networking infrastructure, VoIP, IP cameras, workstations and mobile devices. This role will serve as an escalation point for end-user support and will play a key role in maintaining and improving our IT infrastructure. The ideal candidate should be comfortable working in a fast-paced environment, have strong communication skills, and deliver excellent customer service to both technical and non-technical users Key Responsibilities Provide technical support for end users via phone, email, or in person Troubleshoot and resolve hardware and software issues in a Windows environment Deploy and configure hardware for end users including desktops, laptops, mobile devices, and printers Assist in maintaining and troubleshooting network infrastructure including routers, switches, access points, and firewalls Maintain asset inventory and ensure compliance with IT policies and procedures Support and manage communication and surveillance systems, including VoIP phone systems, IP camera systems, and mobile device management (MDM) platforms Creating and maintaining user accounts in Microsoft 365/Active Directory Document technical procedures, system configurations, and best practices Assist in the administration and support of the company's ERP system Collaborate with other IT staff to implement system upgrades and improvements Qualifications Bachelor of Science in Information Systems, Information Technology, Cybersecurity, or related field Relevant certifications may substitute for formal education such as CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco CCNA 2-5 years of experience in an IT support role or similar Strong knowledge of networking concepts (OSI Model, TCP/IP, DNS, DHCP, VLANs, routing, switching) Experience working with Microsoft 365 including Exchange, SharePoint, and Teams Familiarity working with ERP systems (e.g., SAP, Deacom, NetSuite, Microsoft Dynamics) Excellent troubleshooting, problem-solving, and analytical thinking skills Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users Ability to work independently, perform research, and manage multiple priorities Self-motivated with a strong desire for continuous learning and professional growth in the IT field Tandem Foods is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $36k-70k yearly est. 17d ago
  • Think you can sell? Prove it!

    Leaffilter Columbus

    Technical support technician job in Fernway, PA

    We are looking to hire 1-2 hard working individuals for our Western Pennsylvania Office. We currently have reps earning over $300k. We have plenty of pre-qualified leads . The right candidate can expect to have 2-4 leads daily. WHY Us? - We are the largest Direct to Consumer Home Project Sales Company in the WORLD! - More than 50k installs this past year! - We sell jobs with no money down and have plenty of affordable finance options. - Appointments take less than 2 hours, including paperwork. Jobs are installed as early as the same day you sell them. - Commissions are paid WEEKLY. - Average close rate: 55% --- WIN more than you lose. - Ask about being fast tracked into management. 95% of our managers nationwide were promoted from within. *Previous sales experience is preferred, but will train and coach the right individaul(s). *No door to door & no telemarketing required *No, you do not have to generate your own leads or demo family *10% bonus if you do want to generate your own sales! *Only need to commute to office 3x per month
    $35k-70k yearly est. 8d ago
  • DeskSide Technician

    Stefanini 4.6company rating

    Technical support technician job in New Kensington, PA

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description Stefanini has a Deskside Technician position in Alcoa Center, PA. This is a long term assignment with one of our clients in the manufacturing industry. We are looking for someone who is a self-starter, has excellent customer service and strong MS Office skills is a must. The position will require an individual to solve customer support issues by visiting the end-user's location. The technician will be located at the customer's facility providing support in an office or manufacturing environment that will consist of standard PC hardware and software troubleshooting. Depending on the location assignment, support could include remote sites that in some cases may require travel. Qualifications •2+ years of experience providing desk side support. • Excellent troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc. • Printer support can include barcode printers, various types of scanners (mainly HP and Sharp). • Ability to resolve Windows XP and Windows7 Operating System Issues and Errors • Network troubleshooting skills and knowledge (mainly Cisco) • Proficient in the latest Microsoft Office Applications • Understanding of Symantec Virus Scan software • Remedy (Software experience (preferred) • Customer infrastructure support (wiring and connectivity) • Proficient in Microsoft Active Directory • Sarbanes Oxley Policies and Processes • Maintain and abide with compliance activities (these activities are driven from a central compliance group). • Experience with Computer asset tracking and lease management • Experience with user ID creation • Ability to communicate technical information to non-technical audiences • Strong sense of customer service • Good organizational skills • Excellent Verbal and Written Communication Skills • Ability to sift through technical issues and know what to do next and/or when to escalate for help • Technical degree or equivalent experience • Ability to multi-task • Team-oriented / team player / ability to share ideas as well as listen to ideas • Working knowledge of Cisco devices/networking is preferred and s ome experience with support and administration of telephones (PBX system and/or VoIP system). • Ability to walk and bend and perform labor-related duties of connecting computer equipment • Ability lift up to 50 lbs. when moving electronic equipment • Additional Duties as Required
    $32k-42k yearly est. 48m ago
  • Computer Field Tech Position-PITTSBURGH PA

    BC Tech Pro 4.2company rating

    Technical support technician job in Pittsburgh, PA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical support technician job in Cranberry, PA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $40k-58k yearly est. 60d+ ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Pittsburgh, PA?

The average technical support technician in Pittsburgh, PA earns between $36,000 and $104,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Pittsburgh, PA

$61,000

What are the biggest employers of Technical Support Technicians in Pittsburgh, PA?

The biggest employers of Technical Support Technicians in Pittsburgh, PA are:
  1. Power Labor
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