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Business Systems Support & Training Specialist
ANF Group, Inc. 3.7
Technical support technician job in Davie, FL
ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization.
Why Join Us?
We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive.
Company Benefits:
Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Opportunities for professional development and growth
Responsibilities include:
Business Systems & CMiC Support
Provide hands-on support for CMiC users across enterprise and field teams.
Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance.
Manage user accounts, security settings, and system access for CMiC and other business systems.
Assist with CMiC configurations, module updates, and troubleshooting.
Ensure data integrity and accuracy within CMiC for reporting and operations.
Serve as the primary point of contact for CMiC-related issues and escalate when needed.
Help field teams troubleshoot CMiC mobile and on-site system access issues.
Support business units in leveraging CMiC for project tracking, cost management, and reporting.
Assist in testing, updating, and rolling out new CMiC features or system upgrades.
Work closely with IT, finance, and operations teams to support business system needs.
Coordinate with CMiC support and vendors to troubleshoot and resolve system issues.
Major incident management and companywide communication.
Training, Onboarding, and Learning Enablement
Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems.
Design, build, and maintain a clear, structured training curriculum, including role-based learning paths.
Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees.
Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities.
Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning.
Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness.
Support change management efforts by preparing users for system updates, new functionality, and process improvements.
Measure training effectiveness and continuously refine content to improve outcomes and adoption.
Qualifications
Education:
Bachelor's degree in Information Systems, Business, or a related field.
Experience:
2-4 years of experience in business systems support, IT support, or technical training.
Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees.
Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules.
Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion).
Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences.
Experience developing user guides, job aids, knowledge bases, and self-service learning resources.
Hands-on experience with CMiC highly preferred.
Experience troubleshooting ERP systems, business applications, and integrations.
Strong problem-solving skills, attention to detail, and a continuous improvement mindset.
Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups.
Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus).
The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technicalsupport by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization.
Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.
**Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
$54k-86k yearly est. 2d ago
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Temporary Store Support Associate
Pyramid Consulting Group, LLC 4.0
Technical support technician job in Boca Raton, FL
Our client, a luxury fashion brand, is seeking a temporary Store Support Associate to join the team at their boutique in Boca Raton, FL.
This is a full-time temporary position starting immediately in January, on an ongoing basis for one month (tentatively).
Job Duties Include:
Provide client-facing support by greeting customers, answering initial inquiries, and ensuring a seamless experience until a sales associate can take over
Assist with sales as needed
Perform back-of-house (BOH) tasks such as pulling merchandise for client appointments and organizing stock efficiently
Maintain cleanliness and organization in both front-of-house and back-of-house areas to uphold brand standards
Support inventory management by restocking shelves, returning items to proper locations, and monitoring product availability
Additional duties as needed
Job Qualifications Include:
2+ years of experience with BOH and FOH support within a retail setting
Ability to act as a team player
Strong problem-solving and multitasking abilities with excellent communication and organizational skills
Ability to lift up to 50 lbs and stand for the duration of shift
Salary: $20/hr
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to āFair Chanceā laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
$20 hourly 2d ago
IT Specialist
Straticon 3.8
Technical support technician job in Boca Raton, FL
We are seeking an innovative and strategic IT Director to lead the design and implementation of
a unified, enterprise-wide IT Service Desk function. This role will play a pivotal part in
modernizing support services, driving organizational alignment, and enhancing the overall employee technology experience across a multi-location operation.
As a leader, you will champion the development of a comprehensive service delivery model that
acts as the centralized point of contact for all IT-related needs. Leveraging best practices in
integrating cutting-edge tools like AI, automation, and predictive analytics, you will build a
future-ready support ecosystem that empowers the business and elevates performance.
Core Responsibilities:
Strategic Direction & Vision
Architect and implement a unified service desk strategy that serves all business units and operational environments.
Create and execute a transformation roadmap that aligns with the company's broader digital and business initiatives.
Guide the shift to an experience-driven and results-oriented service delivery approach.
Embed leading service management practices to ensure governance, adaptability, and enterprise cohesion.
Cross-Functional Integration
Collaborate with stakeholders across departments (HR, Accounting, Legal, Operations, ect.) to unify workflows and standardize service offerings.
Ensure seamless support delivery across corporate offices, field teams, and remote environments.
Establish governance models that promote accountability and consistent service quality across the enterprise.
Operational Execution & Excellence
Define and track key performance indicators (KPIs) and experience-level agreements (XLAs) to measure support outcomes.
Cultivate a culture of continual improvement using performance metrics and user feedback.
Develop and maintain a dynamic knowledge base and robust self-service tools powered by AI.
Oversee third-party service providers and enforce service level agreements.
Technology Enablement & Innovation
Lead the integration of automation tools, AI-driven workflows, and predictive technologies to enhance service desk responsiveness.
Introduce intelligent service catalogs and user-personalized experiences to streamline IT interactions.
Monitor and adopt emerging technologies to ensure sustained innovation and agility.
People Leadership & Culture Development
Build and manage a service desk team, fostering a culture of accountability, innovation, and service excellence.
Promote an employee-first mindset focused on empathy, responsiveness, and problem ownership.
Provide coaching, development, and leadership opportunities to build team capability and resilience.
Qualifications:
Required:
Bachelor's degree in Information Technology, Business, or a related field (Master's preferred).
A minimum of 10 years' experience in IT service management or enterprise IT leadership, including 5+ years in a senior management role.
Demonstrated success in standing up or transforming service desk or ESM operations within distributed or multi-site organizations.
Background in construction industry.
Preferred:
ITIL 4 certification required; additional certifications (e.g., SIAM, HDI, COBIT, ISO/IEC 20000) highly desirable.
Hands-on experience with platforms like ServiceNow, Jira Service Management, Salesforce, CMiC, Autodesk, and Azure DevOps.
$52k-77k yearly est. 3d ago
Technical Support Specialist
Institute of Healthcare Professions, LLC 3.6
Technical support technician job in Boynton Beach, FL
Description:
International College of Health Sciences (ICHS) is seeking a TechnicalSupport Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment.
Purpose
The TechnicalSupport Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education.
Responsibilities
System Administration and User Support
Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features.
Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings.
Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access.
Create bulk templates for new users/students in Typhon.
Network and Security Administration
Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles.
Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender.
Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies.
On-Campus Technology Coordination
Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation.
On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers.
Vendor and Event Support
Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations).
Organize and support campus events with technical setup and troubleshooting.
Team Leadership and Training
Train and coach support staff on systems and processes.
Review support tickets, student meetings, and projects for quality and efficiency.
Organize support staff scheduling for campus events and operational needs.
Requirements:
Qualifications
Education / Experience / Knowledge
Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of experience in technicalsupport, IT administration, or help desk roles.
Must have experience working in an educational environment (school, college, or university)
Strong interpersonal skills and a customer-oriented mindset
Ability to work independently and as part of a team
Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems.
Strong troubleshooting, organizational, and communication skills.
Proficiency in Microsoft Office Suite and remote desktop tools.
Ability to train and support users with varying technical backgrounds.
Desired
Bachelor's degree in related field.
Experience in higher education or healthcare environments.
Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms.
Vendor management experience.
Additional Information
At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$39k-71k yearly est. 10d ago
Technical Support Specialist
Sidley Austin 4.6
Technical support technician job in Miami, FL
The TechnicalSupport Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The TechnicalSupport Specialist will work independently and as part of a team.
Duties and Responsibilities
Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence.
Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs.
Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors.
Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges.
Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units.
Assist with projects such hardware or software upgrades, office moves and special events.
Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors.
Document and maintain user request and incident records in IT Service Management System.
Perform other duties as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
BA/BS degree or equivalent work experience
A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including:
Experience supporting Windows-based computers, including Microsoft Windows 10
Experience supporting VoIP Telephony solutions
Experience with enterprise imaging solutions for Windows-based computers
Experience supporting Smartphones, e.g., iPhone, Android
Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix
Preferred:
Law Firm or Professional Services experience
A+, ITIL and Microsoft Office Application certifications
Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
$75k-85k yearly Auto-Apply 10d ago
SIU Consultant P&C (Mid-Level) - Desk
USAA 4.7
Technical support technician job in Miami, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a "Desk" position. Besides the normal SIU Investigator responsibilities, you will also perform triage duties to review claims identified by our predicative fraud tool to determine if an SIU investigation is warranted. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures.
This role is remote eligible. You can live anywhere in the Continental US. There may be occasional business travel involved.
What you'll do:
Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
What sets you apart:
Strong underwriting skillset as part of working within underwriting, investigating post-bind or part of an underwriting investigative team.
Strong understanding of auto and property policy language to proactively identify potential misrepresentations before a claim is filed.
Strong report writing and presentation skillset.
SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner
Compensation range: This is an hourly position. However, the annualized salary range for this position is: $77,120 - $147,390
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$33k-39k yearly est. 3d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Fort Lauderdale, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 2d ago
IT Support Specialist
Helm Bank 3.9
Technical support technician job in Miami, FL
Job Title: IT Support Specialist
Summary
The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technicalsupport across the Bank, this may be in person or over the phone.
Essential Duties & Responsibilities
Responsibilities include the following: other duties may be assigned:
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technicalsupport across the Bank (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Logging all service requests and updating tickets as needed
Requirements and Qualifications
Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major.
Current relevant industry certifications
Minimum two years of relevant experience in a help desk/IT support role.
High-level knowledge of commonly used software, hardware and applications
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
Customer/Client Focus.
Credibility.
Problem Solving/Analysis
Teamwork Orientation.
Initiative.
Stress Management
Organizational Skills
Time Management Skills
Multitasking Skills
Technical Capacity
Effective communicator
Adaptability
$43k-72k yearly est. Auto-Apply 60d+ ago
IT Support Specialist
Stefanini 4.6
Technical support technician job in Boca Raton, FL
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
-Provide end user desktop / phone support to deterine and resolve end user support issues.
-Will require reimaging/imaging of laptops, desktops and thin clients on-site.
-Opening and closing tickets.
-Matching PO's with deliveries and acceptance of deliveries.
-Working directly with customers for the acceptance and delivery of hardware that has been repaired or configured for initial login by a new staff member.
-Managing your specific ticket queue.
-Adding and troubleshooting hardware such as hard disks and memory.
-Troubleshoot encryption and system configuration issues.
-Creation of mailing labels for accurate shipping and tracking as well as receiving and documentation of receipt
Requirements:
Qualifications
Win XP
Win7
Support helpdesk
Microsoft Office
Google Apps
VPN / Remote Connectivity
Mobile Device Support (Andriod, iOS, Blackberry devices)
Relevant desk side experience
MAC (OSX) support
Telephone Support using remote tools.
Ticket Management knowledge (Remedy).
Ability to make sound decision on the fly, to meet the customers needed.
Ability to manage multiple issues at one time.
Ability to work well as part of a team.
Ability to clearly communicate with customers to ensure they understand issues, and how they will be resolved via email, phone and personal contact.
Additional Information12 Months ContractMay require after-hours and weekend work and OT may be required
$43k-70k yearly est. 60d+ ago
IT Support Specialist
Atlantic Pacific Companies 3.6
Technical support technician job in Miami, FL
Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C.
We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us!
Our Company is seeking an experienced and highly motivated IT Support Specialist for our Corporate Office in Miami, Florida.
Job Type: Full-Time
Job Description Summary:
The IT Support Specialist provides frontline technicalsupport and ensures the smooth operation of computer systems across the organization. This role handles general IT issues, including troubleshooting software applications, installing and upgrading hardware, managing Microsoft 365 settings, supporting new hire setups and offboarding, and assisting with basic network administration. The IT Support Specialist also analyzes and resolves system problems, implements solutions, and provides end-user training to improve overall technology use.
Responsibilities:
Installing and upgrading computer hardware, software, and related components.
Troubleshooting general IT issues, including PC applications (Adobe, MS Office, Chrome, SharePoint), Microsoft 365 settings, and routine technicalsupport needs.
Assisting with network administration tasks and ensuring appropriate system connectivity.
Implementing computer system requirements by defining and analyzing system problems and designing standards and solutions.
Maintaining and upgrading existing systems, including regular PC setup, registration, audits, and updates.
Providing technicalsupport and training to users, including assistance with new software, workstation setup, and ongoing employee support.
Performing minor hardware and software repairs, resolving workstation issues, and ensuring IT systems meet operational demands.
Ensuring data storage systems and related technologies remain secure and properly managed.
Coordinating with IT team members to resolve issues and ensure consistent, sustainable solutions across all platforms.
Documenting technical work, organizing records, and maintaining accurate system information.
Supporting new hire technology setups and employee offboarding processes.
Assisting with technology-related projects, upgrades, and special requests.
Requirements
High school diploma required; college coursework or degree in computer-related studies preferred.
One to two years of experience in IT support or a related role; or equivalent combination of education and experience. CERTIFICATIONS: Microsoft A+
Knowledge of PC hardware, software installation, Microsoft 365, and basic networking. Experience troubleshooting Microsoft Office applications and general workstation issues. Ability to analyze and resolve system problems, design solutions, and support end users effectively.
For more information, please visit Our Website
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Atlantic Pacific Companies is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions
$36k-51k yearly est. 27d ago
IT Tech Writer
Stratacuity
Technical support technician job in Aventura, FL
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Infrastructure Technical Writer
Location: Doral, FL (onsite 3x per week)
Duration: Contract to Hire
Rate Range: $45 per hour W2
* CANDIDATES MUST BE LOCAL TO DORAL FL AND ABLE TO WORK ONSITE 3X PER WEEK*
Position Overview:
Our client is looking for a Technical Writer to support projects deploying satellite systems for cruise ships. Candidates must have a Technical Writing background specific to IT Infrastructure, Networking or Satellites
Requirements:
* 3+ years experience as a Technical Writer
* Infrastructure/Networking background
Preferred Experience:
* Confluence
* MS Visio
Day to Day Responsibilities/typical day look like:
* Create technical documentation, including user manuals, system documentation, and process documentation.
* Update and maintain existing technical documentation to ensure accuracy and relevance.
* Adhere to company documentation standards for formatting, style, and structure.
* Research to understand the technical subject matter, including IT systems, applications, and infrastructure.
* Maintain technical knowledge to ensure accurate and effective communication with IT teams, project managers, and subject matter experts.
* Collaborate with IT teams, project managers, and subject matter experts to gather information and produce high-quality technical documentation.
* Participate in feedback and review sessions to improve the quality of work and adhere to the company's documentation standards.
* Work independently with minimal supervision and manage multiple priorities effectively.
* Responsible for the end to end project documentation life cycle.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Aventura, FL, US
Job Type:
Date Posted:
October 22, 2025
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$45 hourly 1d ago
Network Support and Security Technician
Florida National University-Main Campus 3.7
Technical support technician job in Miami, FL
Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking.
Key Responsibilities:
* Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
* Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
* University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
* Special Projects: Execute special projects assigned by the President or supervisor.
* Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
* Assigned Duties: Undertake other assigned duties as required.
Position Responsibilities:
* Assist staff with basic training in computer software or network use, as directed.
* Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed.
* Support the IT department operations and routine maintenance.
* Document and report security incidents; assist in assessing their impact under supervision.
* Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators.
* Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools.
* Conduct periodic vulnerability scans and patches.
* Follow instructions from IT system administrators regarding access privileges and security controls.
* Stay informed about basic security trends and participate in required training.
* Conduct periodic audits of managed systems and help review network security settings.
* Help secure Azure resources (VMs, databases, storage) by following established procedures.
* Support the use and monitoring of Azure Sentinel and other security tools as directed.
* Work with the IT team on security projects and daily operations.
* Apply operating system and software updates to staff workstations.
* Monitor and investigate system backups failures.
* Coordinate with vendors for equipment replacement or support.
* Support workstation setup, software testing, and remote assistance.
* Monitor and investigate network security systems and resolve issues.
* Document incidents and resolutions for routine technical issues.
* Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats.
* Manage Azure Sentinel, our cloud-native SIEM solution.
* Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts.
* Provide user assistance with the proper and efficient use of their systems
* Keep staff workstations up to date with OS patches, drivers, and software updates
* Work with vendors on behalf of users and for replacement equipment
* Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments.
* Provide technicalsupport and training to staff on cybersecurity best practices.
Requirements:
* Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role
* Familiarity with Azure services (such as Azure AD, Azure Firewall)
* Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems.
* Understanding of VPNs, LAN/WAN networking, and basic patch management.
* Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery).
* Familiarity with Windows and Mac operating systems; ability to provide desktop support.
* Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments).
* Experience with setup and maintenance of network devices (switches, routers, firewalls).
* Ability to follow established procedures for asset management and patch management.
* Understanding of Active Directory and security best practices.
* Strong communication and teamwork skills; able to follow instructions and escalate issues as needed.
* Commitment to maintaining confidentiality and privacy of information and records.
* Willingness to work flexible hours, including occasional weekends or after-hours support.
* Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required.
* Experience working with Windows / Mac OSX desktop.
* Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable
* Experience working with Asset/Image Management and patch management solution
* Microsoft Active Directory and Security best practices.
* Must be a flexible and reliable team player
* Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records.
* Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management
* Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made.
* Must be able to work weekends and after hours whenever needed
License/Certification:
* Azure: Azure Security Engineer Associate, Azure Administrator (Preferred)
* CompTIA Security+,
* LAN/Networking: 2 years (Required)
* Active Directory: 2 years (Required)
* CompTIA Network+ 3 years (Required)
Job Type
Full-time
$39k-46k yearly est. 41d ago
IT Support Specialist (US)
TD Bank 4.5
Technical support technician job in Fort Lauderdale, FL
Hours: 40 Pay Details: 86,840 - 130,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Technology Solutions
Job Description:
The IT Support Specialist provides expert advice and leads in system / applications planning, performance, availability, integration, operations and/or release / deployment management.
Depth & Scope:
* Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
* Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
* Assignments are highly complex and multifaceted
* May monitor, coach/ educate a small team of IT professionals
* Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors
* Generally reports to a Senior Manager or Executive
Education & Experience:
* Undergraduate degree or Technical Certificate
* Graduate degree, preferred
* 7+ years relevant experience
* Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support / solutions
* Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions and is relied upon to coach/ educate others
Preferred Qualifications:
* 5+ years of Cloud/SaaS, Java programming, Monitoring tools/Logs monitoring (Dynatrace, Splunk, Datadog), Oracle DB, Job Scheduling (Autosys), API, Linux OS (server), Java Virtual Machine, ServiceNow, Jira, Networking, Identity Federation (PingFed, Entra ID)
* 3+ years Core & Commercial Banking (general knowledge on how accounts work, service charging, interest rates)
* 5+ years of demonstrated experience in application support, research and analysis, administration, performance availability monitoring and management for own area.
* 3+ Years of Salesforce application experience related to Commercial Banking
* 5 + Years of Vendor Management experience
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$30k-50k yearly est. Auto-Apply 15d ago
AV/IT Technician
Soho House & Co
Technical support technician job in Miami, FL
Job Description
The roleā¦
At Soho House, the Audio Visual (AV) Technician plays an integral part of ensure member, guest and staff have technically sound and functioning property. As the AV Technician, you will mix soundboards, play video recordings, enhance lighting, and coordinate graphics.
A successful AV Technician is cool-headed, self-motivated, can think quickly on their feet and thrive in a fast-paced environment. This role embodies an unconventional workday and may require, nights, and weekends to support screenings and large-scale events. We hope you're a critical thinker with great people skills and a knack for making things work!
Main Duties.
Daily support for audio, visual, IT related troubleshooting and partnering with the events team to ensure lighting, sound, music and all other variables are set-up, secured and prepared prior to guests' arrival
Respond to guest's needs in a timely matter and quickly provide solution or alternative option that can enhance one's experience
Properly communicate, document, and advise on all project that are in process, complete or require outside support
Maintain safe standards, in addition to a clean, organized, and stocked work area and consistent high-quality service throughout the property
Monitor in house equipment and usage as well the presentation, preparation, repair and dispatch of films is effective, cleaning and maintenance of projection equipment, diagnose and solve problems, liaising with Service Engineers and Contractors as appropriate
Operate Cinema in all film and digital video formats and liaise with clients regarding technical needs and assist in presentation set ups within the Cinema and areas of the property
Liaising with in-house couriers, print managers and keep up with technical developments in relation to cinema and multi-media equipment, systems, etc. and technical training opportunities.
Required Skills/Qualifications
1+ years related experience, Computer Science or related Degree preferred.
Detail oriented and ability to multitask, under pressure and trouble shoot quickly in a fast-paced environment
Must be familiar with Digital Projection Equipment. Christie 35MM Projector, HD & Betacam. Dolby Audio Processors.
Technically competent and confident to support computer, Internet, software and network security needs
Experienced with AV lighting, sound, electronic, repair, installation of AV equipment and adhere to local process
Flexible schedule to work night and weekends as needed
Strong verbal and written communication skills.
Knowledge of all aspects of all building Multi-media (including sound systems, DJ decks, mixing board & consoles, phone systems and IPTV infrastructures) equipment and technical specifications.
Computer Science or related Degree preferred
Physical Requirements
Must be able to seize, grasp, turn and hold objects with hands.
Must be able to work on your feet for at least 8 hours.
Fast paced movements are required to go from one part of the club to others.
Must be able to move, pull, carry, or lift at least 40 pounds.
Occasionally kneel, bend, crouch and climb as required.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
$33k-58k yearly est. 16d ago
IT TECH
Vital Imaging Diagnostic Centers LLC
Technical support technician job in Miami, FL
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs.
As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include:
Identifying technical problems
Deploying the appropriate IT solutions to solve problems.
Designing computer-based systems or programs
Identifying user needs with technology
QUALIFICATIONS:
An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technicalsupport.
EDUCATION / EXPERIENCE:
Bachelor's degree in information technology, information systems, computer science or related field (graduate degree a plus).
Minimum three years' experience overseeing IT teams and projects.
Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems.
Ability to manage and prioritize tasks and projects.
Solid working knowledge of all relevant coding languages and security protocols.
Excellent analytical and problem-solving skills.
Experience implementing and managing Artificial Intelligence (AI).
Team oriented.
Bilingual in English and Spanish.
$33k-58k yearly est. 17d ago
IT Technician
Dania Entertainment Cen
Technical support technician job in Dania Beach, FL
Why you should join our winning Team!
FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! The IT Junior Technician provides entry-level technicalsupport to ensure the smooth operation of computer systems, software, and basic network services within the organization. This role assists users with troubleshooting hardware and software issues, supports the setup and maintenance of IT equipment, and escalates more complex problems to senior IT staff when necessary. The IT Junior Technician plays a key role in maintaining system reliability, delivering timely support, and developing technical skills through hands-on experience and guidance from the IT team.
What you will be doing
Maintains, and monitors the operation of the local area network.
Handles all help desk requests.
Maintains inventory database of all electronic equipment, parts and supplies.
Assists with IT orientation for new and existing employees.
Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems.
Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation.
Provides network support to end-users when necessary.
Other duties as assigned.
The ideal candidate for this position
High school diploma preferred.
2-3 years of computer operation experience in a large end-user environment preferred.
Strong technical knowledge of audio-visual equipment, network and PC operating systems.
Strong technical knowledge of current hardware, protocols and standards.
In-depth knowledge of applicable data privacy practices and laws.
Excellent written, oral and interpersonal communication skills.
Proven analytical, evaluative and problem-solving abilities.
Must be flexible and able to work well independently and in a team environment.
Must be able to work a flexible schedule to include nights, weekends and holidays.
May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted.
Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.
Benefits You Will Enjoy
Part Time
401(k) - Traditional and Roth Retirement Plan
401(k) - Up to 4% Employer Match
Onsite Employee Meal Discounts @ The Grill and Pizzelato
Onsite Entertainment Discounts @ Stage 954
Free Access to Learning Management Platform for continuous Learning and Development
Free Access to Financial Planning Resources through Amerant Bank
Free Access to Exclusive Discounts & Perks
Free Parking
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
$33k-58k yearly est. Auto-Apply 10d ago
IT - AV TECH I (NON PRODUCTION) - FT
Seminole Hard Rock Hotel & Casino 4.0
Technical support technician job in Hollywood, FL
Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!
Responsibilities
Under the direction of the Manager of IT, the incumbent is responsible for installing, maintaining and operating all IP and analog audio/visual equipment.
Essential Job Functions:
* The exhibit is conducted in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida for departmental policies and procedures.
* Install, troubleshoot and optimize IP AV devices including Hardware and Software issues.
* Troubleshoot network connectivity issues and install/re-install cable as necessary.
* Provide basic network administration support including VLAN creation.
* Provide assistance with the rollout of AV system hardware and software upgrades and patches as those requirements arise.
* Liaise with, and provide training and support to, end users and staff on AV system operation and other technical AV issues.
* Collaborate with the Business Analyst, System, and Network administrators to ensure efficient operation of the company's AV environment.
* Assist in ensuring that customer requests via the ticketing system are managed to closure.
* Troubleshoots malfunctions and/or audio & video shorts, when necessary, perform other duties as assigned.
* Maintains all LCD, LED monitors and displays on the property.
* Controls all volume levels and video content for the property, assists local entertainers with sound before and after their scheduled performance time when needed
* Maintain a clean and organized work area as directed.
* Perform administrative tasks as may be required by local and corporate policy.
* Manage replacement spares through RMA programs to ensure maximum hardware availability and minimum down time related to maintenance issues.
* Perform a variety of tasks as required by sister properties.
* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
* Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
* Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
* Perform other duties as assigned.
Qualifications
Qualifications:
* High School Diploma or equivalent required. An associate's degree in a computer-related discipline is preferred.
* Minimum of two (2) years' experience in computer hardware support and maintenance or AV systems support and maintenance required. Equivalent technical training and certification may be considered.
* Must possess or acquire A+, QYSY 0 and QSYS1 certification in the first 12 months of employment.
* Experience with digital encoders, Direct TV, and digital audio equipment is a plus.
* Technical knowledge of Windows OS is required. Knowledge of current protocols TCP/IP, WINS, DHCP and DNS required.
* Preferred minimum of two (2) years' experience working with and troubleshooting AV related equipment (projectors, sound, TV's, lighting controls, exc.).
* Experience installing, configuring and troubleshooting network AV devices.
* Experience installing wall mounted TV's in a production environment.
* Experience working with the basics of Cisco switches; the ability to configure a VLAN.
* Well-developed written and verbal communication skills along with strong time management and interpersonal skills required.
* Must possess a positive demeanor and work well in a team environment.
* Must be proactive and have a desire to grow professionally, as well as have the ability to take a task from start to finish with planning, research, documentation, and follow-up.
* Must have strong analytical and problem-solving abilities.
* Willingness to work in stressful situations in front of multiple demanding customers.
* A neat appearance and professional conduct are required.
$30k-36k yearly est. Auto-Apply 50d ago
Technical Support Specialist
Sidley Austin LLP 4.6
Technical support technician job in Miami, FL
The TechnicalSupport Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The TechnicalSupport Specialist will work independently and as part of a team.
Duties and Responsibilities
Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence.
Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs.
Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors.
Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges.
Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units.
Assist with projects such hardware or software upgrades, office moves and special events.
Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors.
Document and maintain user request and incident records in IT Service Management System.
Perform other duties as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
BA/BS degree or equivalent work experience
A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including:
Experience supporting Windows-based computers, including Microsoft Windows 10
Experience supporting VoIP Telephony solutions
Experience with enterprise imaging solutions for Windows-based computers
Experience supporting Smartphones, e.g., iPhone, Android
Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix
Preferred:
Law Firm or Professional Services experience
A+, ITIL and Microsoft Office Application certifications
Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
$75k-85k yearly Auto-Apply 29d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Miami, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-46k yearly est. 10d ago
AV/IT Technician
Soho House & Co
Technical support technician job in Miami, FL
The roleā¦
At Soho House, the Audio Visual (AV) Technician plays an integral part of ensure member, guest and staff have technically sound and functioning property. As the AV Technician, you will mix soundboards, play video recordings, enhance lighting, and coordinate graphics.
A successful AV Technician is cool-headed, self-motivated, can think quickly on their feet and thrive in a fast-paced environment. This role embodies an unconventional workday and may require, nights, and weekends to support screenings and large-scale events. We hope you're a critical thinker with great people skills and a knack for making things work!
Main Duties.
Daily support for audio, visual, IT related troubleshooting and partnering with the events team to ensure lighting, sound, music and all other variables are set-up, secured and prepared prior to guests' arrival
Respond to guest's needs in a timely matter and quickly provide solution or alternative option that can enhance one's experience
Properly communicate, document, and advise on all project that are in process, complete or require outside support
Maintain safe standards, in addition to a clean, organized, and stocked work area and consistent high-quality service throughout the property
Monitor in house equipment and usage as well the presentation, preparation, repair and dispatch of films is effective, cleaning and maintenance of projection equipment, diagnose and solve problems, liaising with Service Engineers and Contractors as appropriate
Operate Cinema in all film and digital video formats and liaise with clients regarding technical needs and assist in presentation set ups within the Cinema and areas of the property
Liaising with in-house couriers, print managers and keep up with technical developments in relation to cinema and multi-media equipment, systems, etc. and technical training opportunities.
Required Skills/Qualifications
1+ years related experience, Computer Science or related Degree preferred.
Detail oriented and ability to multitask, under pressure and trouble shoot quickly in a fast-paced environment
Must be familiar with Digital Projection Equipment. Christie 35MM Projector, HD & Betacam. Dolby Audio Processors.
Technically competent and confident to support computer, Internet, software and network security needs
Experienced with AV lighting, sound, electronic, repair, installation of AV equipment and adhere to local process
Flexible schedule to work night and weekends as needed
Strong verbal and written communication skills.
Knowledge of all aspects of all building Multi-media (including sound systems, DJ decks, mixing board & consoles, phone systems and IPTV infrastructures) equipment and technical specifications.
Computer Science or related Degree preferred
Physical Requirements
Must be able to seize, grasp, turn and hold objects with hands.
Must be able to work on your feet for at least 8 hours.
Fast paced movements are required to go from one part of the club to others.
Must be able to move, pull, carry, or lift at least 40 pounds.
Occasionally kneel, bend, crouch and climb as required.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
$33k-58k yearly est. Auto-Apply 60d+ ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Plantation, FL?
The average technical support technician in Plantation, FL earns between $23,000 and $67,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Plantation, FL
$39,000
What are the biggest employers of Technical Support Technicians in Plantation, FL?
The biggest employers of Technical Support Technicians in Plantation, FL are: