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Technical Support Technician Jobs in Prichard, AL

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  • Information Technology Specialist - Theodore, AL

    Pivotal Solutions 4.1company rating

    Technical Support Technician Job In Theodore, AL

    Hello, Our client is looking to hire a IT Specialist as a direct hire full-time employee. can be worked in either Agoura Hills, CA, OR Theodore, AL. I have attached below a detailed job description for your review. If you or anyone you know have the required experience and interest, please email me a current resume, along with responses to the following questions: *** How much experience do have with Windows-based operating systems? *** How much experience do have with end-user support? *** How much experience do have with troubleshooting Network hardware? *** How much experience do have with routers/switches? *** What is your visa status (US Citizen, Greencard Holder, H1-b, etc.)? *** What is your target salary? *** Where do you currently live (city, state)? *** Are you able to work in either Agoura Hills, CA, OR Theodore, AL? *** What is your availability to start a new role? Thank You!
    $53k-78k yearly est. 10d ago
  • SYSTEM SUPPORT SPECIALIST I

    Mobile County (Al 4.4company rating

    Technical Support Technician Job In Mobile, AL

    This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly SalaryMobile County $63,100 - $100,876 City of Prichard$32,352 - $50,184 City of Saraland $53,085 - $84,865 Mobile Area Water & Sewer System* $54,412 - $86,986 Mobile County Health Department$53,085 - $84,865 Mobile Housing Authority$55,772 - $889,161 * Amended 1/5/2024 Amended 10/07/2024Minimum Qualification Requirements Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. For details, please see the Class Specifications | SYSTEM SUPPORT SPECIALIST I | Class Spec Details (governmentjobs.com). All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.
    $63.1k-100.9k yearly 60d+ ago
  • System Support Specialist I

    Mobile County Personnel Board

    Technical Support Technician Job In Mobile, AL

    General Information This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly Salary Mobile County** $63,100 - $100,876 City of Prichard $32,352 - $50,184 City of Saraland** $53,085 - $84,865 Mobile Area Water & Sewer System* $54,412 - $86,986 Mobile County Health Department $53,085 - $84,865 Mobile Housing Authority** $55,772 - $889,161 *Amended 1/5/2024 **Amended 10/07/2024 Requirements Minimum Qualification Requirements Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. Description For details, please see the Class Specifications | SYSTEM SUPPORT SPECIALIST I | Class Spec Details (governmentjobs.com). Important Information All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, “email” should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at 251-470-7727. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.
    $63.1k-100.9k yearly 60d+ ago
  • Manufacturing Technology Specialist

    Advansix Inc. 4.4company rating

    Technical Support Technician Job In Axis, AL

    AdvanSix plays a critical role in global supply chains, innovating and delivering essential products for our customers in a wide variety of end markets and applications that touch people's lives, such as building and construction, fertilizers, plastics, solvents, packaging, paints, coatings, adhesives, and electronics. Our reliable and sustainable supply of quality products emerges from the vertically integrated value chain of our three U.S. based manufacturing facilities. AdvanSix strives to deliver best-in-class customer experiences and differentiated products in the industries of nylon solutions, chemical intermediates, and plant nutrients, guided by our core values of Safety, Integrity, Accountability and Respect. Please view a short video about our company here, AdvanSix Video. For more information on AdvanSix, please visit our website at *********************** Why work at AdvanSix? * We provide benefits that are industry competitive and focused on employee well-being * Total Rewards program includes a competitive compensation, health, dental, vision & wellness programs, paid vacation, 401K with company matching, health savings programs, disability & life insurance, employee assistance program * Tuition reimbursement for continued education, certifications, training, and development * Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Position Summary: The Manufacturing Technology Specialist would be responsible for troubleshooting plant issues and giving recommendations. Driving continuous improvements throughout the plant. This role will support the Amines business. Duties and Responsibilities: * Primary owner of the laboratory development and streamlining equipment in the lab. * Working to troubleshoot issues in plant to support and maximize efficiency. * Conduct synthesis reactions in lab scale reactors * Perform work related to technical support based on the organization's market needs and strategy * Develop projects and partner with others on the team to generate ideas that will impact the profitability of the business * Lead various engineering and technical projects with an emphasis on contributing to process improvement * Provide process expertise and operating knowledge to solve customer problems and support sales * Work closely with internal customer, project teams, and other colleagues to solve technical problems * Develop functional solutions to complex processes * Be the Amines chemistry expert, understand kinetics and chemistry to support existing and future Amine products * Travel up to 25% of time may be required. Basic Qualifications: * Master's degree in Amines chemistry, Amines science, or material science; Ph.D. preferred * Six Sigma Green Belt certification a plus * 10+ years of experience in related area * 5+ years of experience developing and testing products and applications preferred * Experience optimizing and commercializing chemical processes a plus Additional Qualifications: * Broad experience in analytical techniques (Rheology, DSC, GPC, HPLC, IR, and NMR Spectroscopy) and analytical test method development * Hands on experience in operating multiple equipment and interpretation of analytical data for problem solving * Experience in conducting customer-focused projects and collaborating with cross-functional team (business and marketing) to drive innovation * Must be familiar with innovation processes like Stage Gate and able to use Six Sigma/statistic tools * Knowledge of IP processes and patent filing * Execution focused to manage project milestones, timelines, and resources * Technical competence including organic chemistry and analytical chemistry * Strong statistical and computer skills * Excellent verbal and written communication skills and presentation skills * Must be action and results oriented * Ability to work both independently and in a team environment * Must be a creative, innovative thinker * Ability to generate new technology and ideas * Demonstrated leadership of smaller projects or components of larger projects At AdvanSix, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past work experience doesn't perfectly align with every qualification in the job posting, we encourage you to still apply. You may just be the right candidate for this or other roles. AdvanSix is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected classification. To all agencies: Please, no phone calls or emails to any employee of AdvanSix about this opening. All resumes submitted by search firms/employment agencies to any employee at AdvanSix via-email, the internet or in any form and/or method will be deemed the sole property of AdvanSix, unless such search firms/employment agencies were engaged by AdvanSix for this position and a valid agreement with AdvanSix is in place. In the event a candidate who was submitted outside of the AdvanSix agency engagement process is hired, no fee or payment of any kind will be paid. Other details * Job Family US01 * Pay Type Salary Apply Now * Axis, AL 36505, USA
    $78k-104k yearly est. 10d ago
  • ITS Technician

    Thompson Holdings

    Technical Support Technician Job In Mobile, AL

    Full-time Description The IT Technician's primary role is to support day to day Operations, end user support, and some server management. Essential Functions: Install and configure hardware and software components. End user computer imaging, configuration and set up. Provide help desk support to end users to troubleshoot and resolve issues quickly and efficiently. Open and/or close trouble tickets on each call received. Escalate problems and requests as necessary to ensure a positive resolution. Work closely with members of the IT team to troubleshoot network and systems issues as well as respond to potential cyber threats. Create, modify and/or delete user and e-mail accounts Perform routine maintenance on various IT equipment. Mobile device support; tablets, smartphones, etc. Cabling installation and termination Maintain an increasing level of proficiency in hardware, software, networking, and other technologies supported by the IT department. Document and follow established procedures and user guides. Other Responsibilities Other duties as required. Requirements Minimum Requirements College diploma or equivalent. 1-3 years of experience in a similar role. Hands-on hardware experience and troubleshooting systems. Proficiency with Microsoft Windows operating systems. Familiar with Microsoft Office applications. Understanding of Active Directory, DNS, DHCP, and Group Policy. Microsoft Cloud technology experience is a plus. Effective interpersonal skills and relationship-building skills. Excellent written and oral communication skills. Ability to work in a team-oriented, collaborative environment. Strong customer-service orientation. Ability to multi-task in a dynamic work environment. Physical Requirements Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components. Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals of up to 50 lbs. Must be able to work a flexible schedule and overtime as needed. Occasional after hours, weekends and overnight travel to branch offices. About Us Thompson Engineering was formed in 1953 to provide quality assurance for construction projects related to industrial, infrastructure, and community development. As a drilling, materials testing, construction inspection, and chemistry laboratory firm, we supported the engineering and construction industry. Our early years were building blocks that allowed us to get our feet wet - literally - performing services along the Gulf Coast's rivers, bayous, and streams.Today, Thompson Engineering is known for leadership on projects defining skylines, coastlines, and transportation lines. We support clients in the industrial, commercial, transportation, federal, and municipal markets. While we are still one of the first companies on project sites conducting environmental assessments, land surveys, and geotechnical studies, our design teams are close behind. We now deliver cutting-edge solutions to complex infrastructure and building requirements. And our project management and construction management services mean we are often one of the last teams to leave. From start to finish, we are a proven leader in the planning, design, and construction of major transportation, economic development, and waterfront projects across the Southeast. Thompson Engineering and Watermark Design Group are equal opportunity employers. M/F/D/V. Pre-employment drug screen and motor vehicle record checks are required. Salary Description Depends on experience and qualifications.
    $29k-48k yearly est. 60d+ ago
  • Technical Support Agent - Bay Minette, AL

    Quincy Compressor Group 3.9company rating

    Technical Support Technician Job In Bay Minette, AL

    * You will assist customers to the best of their ability to obtain technical information needed to be satisfied with the performance of their Quincy Compressor. * You will continually update personal knowledge of new products or modifications to existing product lines and various warranty policies. * You will assist in maintaining current product documentation for the Technical Service Department. * You will provide daily reports of field problems reported by phone and email. * You will provide training to Service Technicians and distributors on product service and repair both in service school and in the field when needed. * You will provide training for internal and distribution. * You will accept and complete any special projects/assignments that are not principle duties of this position but are in line with goal and objectives of this department and/or division. * You will administration of remote monitoring platform (ICONS). * You will accompany service technicians to customer sites to perform air audits. * You will compile data and construct reports in a timely manner. * You will handle Industrial Air Piping design and modifications. * You will perform Quality Air Auditing. * You will perform Compressor Power Consumption Audits. * You will troubleshoot networking and connectivity of compressed air equipment. * You have a High School Degree required with a Mechanical or Civil Engineering Degree (preferred). * You have 2 years' experience in a relevant role (preferred). * You have knowledge of compressed air products and services. * You have technical expertise. * You have excellent phone skills. * You have strong computer skills. * You have excellent customer service and interpersonal skills. * You have CAD experience (preferred but not required). * You are able to move about the facility (standing, walking) and occasionally at customer sites, varying by location. * You can travel domestically and internationally (up to 40% maybe required). * We believe there is always a better way. Open for change and feedback is what defines our culture. * We support you on your journey: individual learning opportunities, world-wide job opportunities, and on the job training. * You will be equipped with a company vehicle, work clothes, and specialty tools. * The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety. * We offer a fair compensation package. * We offer health insurance, paid leave, and retirement benefits. * We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.
    $29k-36k yearly est. 25d ago
  • Customer Support NOC Tech

    Uniti Group 4.4company rating

    Technical Support Technician Job In Mobile, AL

    The Customer Service Network Operations Center (NOC) Technician plays a crucial role in managing customer interactions and troubleshooting basic technical issues while maintaining a high level of professionalism and customer satisfaction over the phone. Essential Duties & Responsibilities: * Efficiently manage a high volume of calls, ensuring timely and effective communication with customers. * Provide first-line support for network-related customer inquiries and issues via phone, email, or chat. * Follow communication scripts and procedures when addressing various topics, ensuring clarity and consistency. * Respond accurately and efficiently to customer inquiries, offering potential solutions and ensuring customers feel valued and supported. * Engage in active listening to understand customer needs, confirm, or clarify information, and de-escalate situations with dissatisfied customers. * Strive to meet or exceed network operating center performance metrics while consistently delivering excellent customer service. * Establish and maintain strong, lasting relationships with customers by going the extra mile to address their needs, complaints, and issues regarding products or services, ensuring their satisfaction through trust and reliability. * Proactively engage with clients through inbound and outbound calls to thoroughly understand and address their needs, complaints, and issues with products or services. * Participate in training and other learning opportunities to enhance knowledge of company processes, network protocols, and industry best practices. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: * 1+ years of experience in a network operations center or customer/technical support role desired. * Exceptional verbal and written communication skills, with a friendly and professional telephone manner. * Must be able to articulate words clearly and effectively, ensuring seamless communication and understanding with customers. * Proficient in typing and word processing, ensuring accurate and efficient data entry. * Proficient in Microsoft Office applications such as: Outlook, Teams, Word, Excel, etc. * Ability to actively listen, accurately document information, and manage call details. * Strong attention to detail and problem-solving abilities. * Excellent customer service skills. Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting, standing, and walking. * Keyboarding/typing. * Long hours involving overtime and weekends as necessary. * Ability to read effectively from a computer screen, sampling device and/or a paper copy. Working Conditions: * Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others. * Ability to handle a large volume of work and perform multiple tasks in a fast-paced office environment. * This position may require working in shifts, including nights, weekends, and holidays, to support 24/7 network operations. * Ability to work in a team-oriented environment and collaborate with various departments. * This position is based on-site at our Network Operations Center in Mobile, AL. Uniti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $34k-50k yearly est. 60d+ ago
  • Service Desk Specialist

    Outokumpu 3.6company rating

    Technical Support Technician Job In Calvert, AL

    As a global leader in Stainless Steel, we're seeking a dynamic Service Desk Specialist to be part of our IT Services team in Calvert, Mobile County, Alabama. We invite you to explore this exceptional career opportunity. In this role, you will provide first level IT support for users of the organization's IT services. Outokumpu is the global leader in sustainable stainless steel. We employ some 9,000 professionals in more than 30 countries who set the gold standard for innovation. The Americas is headquartered in Calvert, Mobile County, Alabama; home to one of the most technically advanced integrated stainless-steel mill in the United States. The Americas' footprint also expands to San Luis Potosi, Mexico, which is the only stainless steel cold rolling mill plus service center in the country. Additionally, Outokumpu business area Americas has a commercial office in Brazil. What you will bring: * IT degree or equivalent qualifications will be reviewed * Two years of Service Desk or IT support experience * Experience with standard IT management tools (Active Directory, O365, Windows) * Experience with ServiceNow or similar ITSM tool Competencies and Skills: * Strong analytical and problem solving skills * Excellent communication and customer service skills * Mindset to learn and develop skills * Bilingual is preferred Some of the key activities you will be responsible for: * Provide 1st level support for end users through phone calls, chat, email and support portal * Troubleshoot and resolve technical issues, applying solutions found in the knowledgebase * Escalate tickets that are unable to be solved in 1st level to 2nd level support teams and 3rd party suppliers * Support users with requesting IT services * Ensure that all actions are recorded in our ITMS tool * Perform user administration tasks in different IT systems * Use and help develop the existing knowledgebase What we offer: * Competitive benefit package including health, dental, disability, life and voluntary insurance options. * Time to recharge through PTO plus paid holidays and parental leave. * Work-life balance with a flexible work schedule so you can focus on your professional and personal priorities. * Retirement plan and company matching up to 6% * Employee Assistance Program. * An equal opportunity employer committed to creating a diverse and inclusive workplace. Salary Range: US $ 67,500 to $ 92,800 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need an accommodation to complete any part of the application process due to a disability or medical condition, you may call ************ or email ***********************************. Nearest Major Market: Mobile AL Apply now " Find similar jobs:
    $67.5k-92.8k yearly 60d+ ago
  • Division IT Support

    D.R. Horton 4.6company rating

    Technical Support Technician Job In Spanish Fort, AL

    Division IT Support - 2407283 Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information. D.R. Horton, Inc. is currently looking for a Division IT Support. The right candidate will provide computer (hardware and software), printer, copier, and phone support for the division. Essential Duties and Responsibilities include the following. Other duties may be assigned. Provide support to users on all applications, including DHI Sales, Microsoft Office, web tools, and any other software used throughout the division Work with regional and corporate staff to meet the IT needs of the division Maintain the copiers, phone systems, printers, computers, networks, websites, and all software applications used by the division. Provide system accessibility to all users, with minimal downtime, including Sales and Construction Manage computer software and hardware inventory, including maintenance and upgrades as well as replacement, when necessary Administer all user accounts and groups on all systems. This includes setting up new users, processing changes to user accounts, and terminating accounts upon employee separation Work with vendors to procure necessary equipment, services, and software Train staff on all applications Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Ability to work overtime Ability to travel overnight Qualifications Education and/or Experience Bachelor's degree from a four-year college or university One to two years of related experience and/or training Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications Proficiency with MS Office and email Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision The noise level is generally moderate Preferred Qualifications Effective communication skills Ability to multi-task and attention to detail Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Vision and Dental 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life Insurance Vacation, Sick, Personal Time and Company Holidays Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeople2 Follow us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings! LinkedIn, Twitter, Facebook, Instagram Job: Information Technology Primary Location: AL-Spanish Fort Organization: Home Builder Schedule: Full-time Job Posting: Dec 17, 2024, 3:35:06 PM
    $41k-60k yearly est. 23h ago
  • TEAMS Contract position: Computer Science

    Alabama Department of Education 4.1company rating

    Technical Support Technician Job In Chickasaw, AL

    Certified - Grade Level - Secondary Grades 7-12 Job Number 2300279987 Start Date Open Date 11/08/2023 Closing Date These positions are for valid Alabama professional educator certificates or alternate certificates in middle level computer science AND teaching (full-time) approved math and/or science courses in grades 6-12 with the appropriate certificate endorsements. The applicant should hold or obtain an Advanced Credential from either the National Institute for STEM Education or National Board for Professional Teaching Standards (NBPTS) Certification in math or science. Salary Range: From/To According to TEAMS salary schedule. Job Attachment View Attachment The State does not discriminate on the basis of age, race, color, sex, sexual orientation, religious preference, marital status, disability, national origin, or any other reason prohibited by state or federal law. Employees of the District are required to comply with the provisions of Title VII of the Civil Rights Act and Title IX of the 1972 Educational Amendments. Alabama school boards are required by state law to verify the employment eligibility of newly hired employees by using the federal E-Verify program. New employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match. Use of any published data or content on this web site is prohibited without the written consent of the Alabama State Department of Education.
    $32k-46k yearly est. 12d ago
  • Support Technician

    Dave & Buster's, Inc. 4.5company rating

    Technical Support Technician Job In Mobile, AL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: * Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. * Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. * Assists the Guest with all requests and answers questions as needed and makes recommendations. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking, displaying, and securing merchandise in all storage areas. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists in daily maintenance and organization of tech room and storage areas. * Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. * Assists with general store maintenance as directed by management. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team Members. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work off an extension ladder. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Read and write handwritten notes. * Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 * 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.3 hourly 60d+ ago
  • PC Technician

    Teksystems 4.4company rating

    Technical Support Technician Job In Mobile, AL

    Job Description: hiring a Senior IT Support Specialist in Mobile, AL. This position will support the US Army Corps of Engineers. In this role you will provide both remote and onsite technical, operational, and training support to users. As a Senior IT Support Specialist you will support escalated problems from the help desk, as well as provide second-tier support to end-users for PC, server, mainframe applications, and hardware. Hours: Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis. Primary Responsibilities: Provide second-tier support to end-users for PC, server, mainframe applications, and hardware. Handle problems that the first-tier help desk support is unable to resolve. Install and test personal computers, printers, and other peripherals, configure operating systems, load shrink-wrap programs and other application software programs. Troubleshoot printer, computer, and peripheral incidents, perform hardware and software diagnostics, and coordinate needed repairs. Resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulate or recreate user problems to resolve operating difficulties. Recommend systems modifications to reduce user problems. Qualifications Require Education, Skills, and Experience: AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education 6+ years of professional, applicable IT experience Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment. Must have valid driver's license. Interim Secret Clearance required prior to start, and must be able to obtain a Secret Clearance. Experience supporting Windows 10, and MS Office 2013 Experience using Remedy or a similar ticketing system. Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. Desired Skills & Experience: Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits) Prior USACE/ACE-IT experience Experience working in a DoD environment Experience supporting Office 365 Skills Active directory, Windows, pctechnician, support, tickets, pc technician Top Skills Details Active directory,Windows,pctechnician,support,tickets Additional Skills & Qualifications hiring a Senior IT Support Specialist in Mobile, AL. This position will support the US Army Corps of Engineers. In this role you will provide both remote and onsite technical, operational, and training support to users. As a Senior IT Support Specialist you will support escalated problems from the help desk, as well as provide second-tier support to end-users for PC, server, mainframe applications, and hardware. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.00 - $24.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Mobile,AL. Application Deadline This position will be accepting applications until Jan 22, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-24 hourly 5d ago
  • Helpdesk Specialist II

    Hargroveepc

    Technical Support Technician Job In Mobile, AL

    Who We Are Hargrove supplies unparalleled services in engineering, procurement, construction management, and technical services in the industrial, commercial, and government sectors. With over 2,700 Teammates in 19 offices domestically and internationally, we build long-term support relationships in the energy generation, manufacturing, research and development, and process-heavy industry in on-site support arrangements, in plant-level small projects and consulting roles, and in larger capital projects. Hargrove's key operating principle is to provide the Right People, in the Right Place, at the Right Time. We believe that relationships and partnering together provide the best results and long-term benefits for our clients. Work-life balance and flexibility are important areas of focus for Hargrove. We're happy to discuss flexible working hours, patterns, and locations to suit you and the business. important areas of focus for Hargrove. We're happy to discuss flexible working hours, patterns, and locations to suit you and the business. What You'll Be Doing Job Scope: Generally responsible for the IT help desk and resolving end user support issues. This position will provide hardware and software support for a wide variety of software programs. Hardware will include desktops, printers, telephones and any other electronic equipment supported by the IT department. Work will be performed under general supervision. Primary responsibilities will include but are not limited to: Serving as primary point of contact for end users companywide including resolving end user support issues through the help desk ticket system and phone calls. Providing hardware and software support for a wide variety of software programs. Hardware will include desktops, printers, telephones and any other electronic equipment supported by the IT department. Working closely with the PC/Network Support Analyst in resolving helpdesk issues. Coordinating efforts to resolve end user requests using remote technology. Ideal Background Education: High School Diploma or equivalent is required. Advanced Technical coursework or College degree is preferred. Certification: A+ Certification is preferred. Experience: This position requires 3+ years of relevant information technology support experience. Required Knowledge, Skills, and Abilities Knowledge and application of information technology standards and procedures. Knowledge of computer hardware, upgrading and replacing computer components. Knowledge of Windows operating systems and installation procedures of computer software. Knowledge of Ethernet cabling standards. Knowledge of switching technology. Knowledge of Voice Over IP Telephone technology. Proficient in the use of Microsoft Word, Excel, Powerpoint, Outlook and other software as needed. Proficient in the use of Windows desktop software including XP and Windows 7. Ability to learn new programs to provide technical support. Ability to make and test CAT5/6 cables. Ability to troubleshoot printers and other electronic equipment. Ability to complete projects and resolve user issues in a timely manner. Ability to communicate effectively, both verbal and written. Ability to work in a fast paced environment, and extreme multi-tasking required. Ability to analyze data, make judgments and develop reports. Ability to maintain effective working relationships with teammates, clients, and vendors. Ability to listen and ascertain the needs of teammates; ability to find and communicate accurate information concerning information technology; ability to respond to teammates tactfully and courteously. Extreme attention to detail. Excellent organizational skills. Travel may be required to remote offices or onsite locations to install new equipment or setup new technology. Physical Requirements Ability to sit, stand, or walk for long periods of time. #LI-BH1 Hargrove Culture We work to create an environment founded on trust, personal integrity, and a “team mentality” so that each person understands the value of their contributions both on a project and company-wide level. We know that each person on our team contributes to the success of our company by pairing expertise and passion to meet and exceed the needs of the clients we serve across the globe. Our safety culture protects and promotes the well-being of every person who works with us and every person touched by our work. As a 100% Teammate owned company, we proudly offer a comprehensive benefits package including, paid holidays, personal paid time off, medical, dental, vision, life, and disability insurance, 401(k), and other benefits to eligible Teammates. Equal Opportunity Employment Statement Hargrove is an Equal Opportunity/Affirmative Action employer. We do not discriminate based upon race, color, national origin, religion, age, sex (including gender, sexual orientation, pregnancy, sexual identity, marital or family status), disability, military service or obligations, veteran status, or any other characteristic protected by law. Hargrove is a drug-free workplace. The selected candidate must be authorized to work in the United States.
    $28k-39k yearly est. 13d ago
  • Help Desk Technician

    Altapointe Health 3.1company rating

    Technical Support Technician Job In Mobile, AL

    Would you like to be part of a well-established healthcare organization that is genuinely making a positive impact in our communities? Become a member of our team now! This week, AltaPointe is organizing a hiring event. Explore our job opportunities at AltaPointe.org, submit your online application, and then join us for Open Interviews to meet with a recruiter in person! Experience is not required, as we have positions available at all levels. Thursday, January 16th- 3030 Knollwood Drive in Mobile from 10 am - 2 pm Help Desk Technician is responsible for providing support for computer and application requests, recording and documenting all service requests and scheduled maintenance, assisting in installation of new equipment, and participating in on call and weekend support Responsibilities Responsible for operating IT-Pointe Help Desk application as level 1 support: Respond to local calls from users requesting assistance for computer and business application support. Record all requests for service and all scheduled maintenance in IT-Pointe system. Capture all information related to the problem being recorded (screen shots, workflow leading up the problem, computer environment where the problem occurred (OS, Java level, IE, etc) Escalate those IT tickets requiring additional resources when necessary. Quickly and accurately determine incident or problem scope and impact. Follow up on tickets at pre-defined intervals until resolved. Act as liaison between end user and technical escalation team when tickets reach level 2 or level 3 support. Provide for a consistent single view and access point for the organizations IT related problems. Provide first level support for EHR corrections and support Assist and document any EHR inquiries (process and results) Assist in documenting and resolving any EHR application errors Responsible for computer support and diagnostics: Assist in rotation or installation of new equipment into the field when called upon to do so. Be able to diagnose computer hardware and software problems. Work with remote desktop connectivity to attach and correct PC problems from the main IT office. Assist in the software loading of applications and updates. Assist in maintaining minimal inventory of replacement parts for computer maintenance. Participate in On-call rotation for support: Take on-call responsibilities for after-hour and weekend support. Be available to respond by limiting travel to within a 100 mile radius. Respond to all calls within a 15 minute time frame. Log all calls into the IT-Pointe System with start and end time. Diagnose and remedy problems to the satisfaction of the caller Engage and notify other resources as problem directs. Support IT training initiatives for EHR and other business applications: Work and communicate with the Application Trainer for the design of new material related to application understanding and operations. Assist in creating and setting up of demos, test environments, and templates to assist Application Trainers and all trainers in becoming more proficient with the application they use and train on. Assist in training setup of computer equipment and video Other IT duties as deemed necessary should include but not be limited to the following: Assist Network Administrator in user setup when instructed. Assist in networking and server setup when deemed necessary. Participate in IT team meetings and initiatives. Participate in the strategic planning process for IT. Participate on committees deemed necessary to support standards and accreditations. Participate in Orientation Training for IT if deemed necessary. Provide application training when deemed necessary. Perform other duties as assigned by supervisor. Administrative and Other Related Duties as assigned: Actively participates in Performance Improvement activities. Actively participates in AltaPointe committees as requested. Completes assigned tasks in a timely manner. Treats consumers with dignity and respect. Works in a cooperative manner with other AltaPointe employees. Follows AltaPointe policies and procedures. Qualifications Associate Degree or a minimum of 2 years computer support experience required. Minimum of one year experience working in a Windows client/server environment, proficiency in using Microsoft Operating System and related applications Working knowledge of computer architecture, software upgrades, system configurations, and peripheral devices required. Experience supporting business applications in a healthcare environment preferred.
    $25k-32k yearly est. 2d ago
  • Support Technician

    Daveandbusters

    Technical Support Technician Job In Mobile, AL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.3 hourly 13d ago
  • Helpdesk Specialist II

    Hargrove Engineers & Constructors 4.4company rating

    Technical Support Technician Job In Mobile, AL

    **Who We Are** Hargrove supplies unparalleled services in engineering, procurement, construction management, and technical services in the industrial, commercial, and government sectors. With over 2,700 Teammates in 19 offices domestically and internationally, we build long-term support relationships in the energy generation, manufacturing, research and development, and process-heavy industry in on-site support arrangements, in plant-level small projects and consulting roles, and in larger capital projects. Hargrove's key operating principle is to provide the Right People, in the Right Place, at the Right Time. We believe that relationships and partnering together provide the best results and long-term benefits for our clients. Work-life balance and flexibility are important areas of focus for Hargrove. We're happy to discuss flexible working hours, patterns, and locations to suit you and the business. important areas of focus for Hargrove. We're happy to discuss flexible working hours, patterns, and locations to suit you and the business. **What You'll Be Doing** **Job Scope:** Generally responsible for the IT help desk and resolving end user support issues. This position will provide hardware and software support for a wide variety of software programs. Hardware will include desktops, printers, telephones and any other electronic equipment supported by the IT department. Work will be performed under general supervision. **Primary responsibilities will include but are not limited to:** + Serving as primary point of contact for end users companywide including resolving end user support issues through the help desk ticket system and phone calls. + Providing hardware and software support for a wide variety of software programs. Hardware will include desktops, printers, telephones and any other electronic equipment supported by the IT department. + Working closely with the PC/Network Support Analyst in resolving helpdesk issues. + Coordinating efforts to resolve end user requests using remote technology. **Ideal Background** **Education:** High School Diploma or equivalent is required. Advanced Technical coursework or College degree is preferred. **Certification:** A+ Certification is preferred. **Experience:** This position requires 3+ years of relevant information technology support experience. **Required Knowledge, Skills, and Abilities** + Knowledge and application of information technology standards and procedures. + Knowledge of computer hardware, upgrading and replacing computer components. + Knowledge of Windows operating systems and installation procedures of computer software. + Knowledge of Ethernet cabling standards. + Knowledge of switching technology. + Knowledge of Voice Over IP Telephone technology. + Proficient in the use of Microsoft Word, Excel, Powerpoint, Outlook and other software as needed. + Proficient in the use of Windows desktop software including XP and Windows 7. + Ability to learn new programs to provide technical support. + Ability to make and test CAT5/6 cables. + Ability to troubleshoot printers and other electronic equipment. + Ability to complete projects and resolve user issues in a timely manner. + Ability to communicate effectively, both verbal and written. + Ability to work in a fast paced environment, and extreme multi-tasking required. + Ability to analyze data, make judgments and develop reports. + Ability to maintain effective working relationships with teammates, clients, and vendors. + Ability to listen and ascertain the needs of teammates; ability to find and communicate accurate information concerning information technology; ability to respond to teammates tactfully and courteously. + Extreme attention to detail. + Excellent organizational skills. + Travel may be required to remote offices or onsite locations to install new equipment or setup new technology. **Physical Requirements** + Ability to sit, stand, or walk for long periods of time. \#LI-BH1 **Hargrove Culture** We work to create an environment founded on trust, personal integrity, and a "team mentality" so that each person understands the value of their contributions both on a project and company-wide level. We know that each person on our team contributes to the success of our company by pairing expertise and passion to meet and exceed the needs of the clients we serve across the globe. Our safety culture protects and promotes the well-being of every person who works with us and every person touched by our work. As a 100% Teammate owned company, we proudly offer a comprehensive benefits package including, paid holidays, personal paid time off, medical, dental, vision, life, and disability insurance, 401(k), and other benefits to eligible Teammates. **Equal Opportunity Employment Statement** Hargrove is an Equal Opportunity/Affirmative Action employer. We do not discriminate based upon race, color, national origin, religion, age, sex (including gender, sexual orientation, pregnancy, sexual identity, marital or family status), disability, military service or obligations, veteran status, or any other characteristic protected by law. Hargrove is a drug-free workplace. The selected candidate must be authorized to work in the United States. Hargrove is passionate about serving our clients within our industry and the local economy, and we recognize that our impact goes beyond building great projects. Our extraordinary teammates serve the community with their time, talent, and generosity. The Hargrove team is a family whose volunteerism makes a huge impact on our communities, and The Hargrove Foundation is the vehicle for making a true difference in the lives of others. We work to create an environment founded on trust, personal integrity, and a "team mentality" so that each person understands the value of their contributions both on a project and company-wide level. Hargrove has consistently been ranked one of the "Best Firms to Work For" by organizations such as ZweigWhite and Business Alabama. We pair expertise and passion to meet and exceed the needs of the clients we serve across the globe. Our teammates strive to expand their knowledge and contribute to the success of the organization. Stay informed about new opportunities that are relevant to your profile.
    $27k-35k yearly est. 25d ago
  • Hydroblast/Vacuum Technician Level 1 (Entry Level)

    Atlas Industrial Outsourcing 4.0company rating

    Technical Support Technician Job In Mobile, AL

    Hydro-blast/Vacuum Technician Level 1 (TECH 1) performs industrial hydro-blast, vacuum work, and associated labor in outages, shutdowns, turnarounds, and general maintenance scopes. The work takes place in advanced manufacturing and power generation facilities throughout the US. Hydro-blast/Vacuum Technician Level 1 (TECH 1) are required to travel, sometimes for long periods, to perform this work. · Adhere to the Atlas Core Values: Safety, Strong Work Ethic, Professionalism, and Honesty · Cooperate with Team Leader, coworkers, and customers in carrying out assigned work. · Safely perform general labor, as required, including but not limited to shoveling, raking, using pickaxe, using hand and/or power tools, carrying buckets, picking up trash, and wiping surfaces · Understand and use proper personal protective equipment for industrial hydro-blast and vacuum jobs. · Identify and properly use vacuum truck equipment and components. · Properly set up or assist in setting up vacuum projects. · Perform vacuum operations using flex hose and hard pipe. · Use the best safety practices relative to industrial vacuum work. · Operate Safety-T during vacuum operations. · Understand and use proper personal protective equipment for hydro-blasting jobs. · Be able to identify hydro-blasting equipment and components. · Properly set up or assist in setting up hydro-blasting projects. · Be able to identify and properly rig anti-withdrawal devices. · Use the best safety practices relative to hydro-blasting. · Work in confined spaces as required by project. · Work from heights greater than four feet wearing fall protection PPE as required by project. · Follow proper lock out/tag out procedure. · Be clean shaven as required by project. · Wear respiratory protection as required by project. · Assist with the implementation of worksite protection, by means of barricades, warning signs or cones. · Take action to replace PPE when it becomes damaged. · Take action to ensure proper housekeeping on jobsites. · Take action to remove any unauthorized personnel who enter a danger area. · Confirm that any personnel entering the barricade area shall wear the required PPE. · Stop work if equipment is improperly set up, missing components, or damaged/malfunctioning. · Stop work if there is a change in conditions that affect safety, if any existing hazard is ignored, or any new hazard is introduced. · Review JSA and provide input on identifying hazards and controls. · Follow all safe work habits in accordance with Company rules, OSHA regulations, and customer requirements. · Immediately report any unsafe conditions to Atlas Team Leader or customer supervision · Communicate regularly with Atlas Team Leader on progression of job and any complications that occur. Requirements There are no minimum requirements to apply for the position of Tech 1 Provide satisfactory results of a pre-employment drug screen. Provide satisfactory results of a pre-employment background check. Successfully complete the Atlas Qualifying Program
    $27k-40k yearly est. 60d+ ago
  • Cheryl D Eubanks PC

    Attorneydir

    Technical Support Technician Job In Fairhope, AL

    - Cheryl D Eubanks PC Claim this listing to receive referrals from this page. ** Cheryl D Eubanks PC** Firm/Practice Name Cheryl D Eubanks PC Location Fairhope , Alabama , 36532 United States To navigate, press the arrow keys. ** Contact Information** Phone Number Show Phone Number ** Company Details** **About Cheryl D Eubanks PC** ** Write About You And Your Firm/Practice** **Map View**
    $31k-44k yearly est. 25d ago
  • SSI USA - Systems and Network Administrator

    SSI Shipconstructor

    Technical Support Technician Job In Mobile, AL

    About the Opportunity Due to our continued growth, SSI USA is seeking a permanent, full-time Systems Administrator to join the IT department. This position will require the candidate to work in our US office, located in Mobile, Alabama full-time and will report to our IT Manager based in our Canadian HQ office. This position is a fantastic opportunity for someone wanting to work with a high-performing IT team. The successful candidate will be part of a team of IT experts who continually push the boundaries of effective information technology technologies and methodologies. SSI is a global software company servicing the needs of the offshore and marine industries all over the globe for over 35 years. We are proud to offer a fully inclusive culture and workplace welcoming ALL people with relevant skills and experience to our flat organizational structure, working with self-directed teams using Agile Principles as well as our own defined SSI Principles to guide us in our daily work. Responsibilities: Provide support for Internal Employee requests via our helpdesk portal, analyze problems, and escalate issues, when necessary. Communicate technical information to nontechnical users Troubleshoot desktop and printer hardware and software issues; resolve issues to the end user's satisfaction. Install, configure, and test all new workstations, peripheral equipment, and software. Troubleshooting, LAN/WAN and connectivity issues. Ensuring the integrity of data storage and backup systems. Using security tools to protect the network from hackers, malware, and other threats. Anticipating problems and resolving them before they impact users when possible. Testing software and reviewing application logs. Adding, removing, or updating user information like passwords or internal email addresses. Working with other System Admins and Architect to implement and maintain projects Create and maintain documentation of processes, procedures, and technical guides Requirements: Minimum of 5 years of experience as a System Administrator in a Windows environment. Proven experience supporting Windows based environment Microsoft Windows Server family. Strong knowledge of Active Directory, DNS, DHCP, Group Policy, and other core Windows server services. Knowledge in server hardware, storage systems, and RAID configurations. Understanding of networking concepts and protocols (TCP/IP, VLANs, routing, etc.). Excellent problem-solving skills and attention to detail. Effective communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders. Must be a US citizen or a permanent resident in the U.S. Willingness to learn new technology and procedures. Beneficial to have: Maintain, troubleshoot, repair, and administer local area networks (LANs), wide area networks (WANs), computer workstations, connections to the Internet, and peripheral equipment. Implement network traffic and security monitoring software and optimize systems performance. Experience working with next-generation firewalls. Familiarity with Office 365. Experience with virtualization technologies such as VMware. Experience with patch management. A university degree, diploma in computer science or related IT certificates. CompTIA Certification Microsoft certification(s) MCSA or MCITP CISCO certifications(s) Knowledge of CMMC About the Benefits SSI offers a competitive compensation package that includes: A full benefits package; Competitive wages ($70,000-90,000 annually); Assistance with relocation expenses; Education assistance, professional development, opportunities for career growth, and training. This position may be eligible to occasionally work from home but must live in the local area. Only those selected for an interview will be contacted. If you enjoy working in a fast-paced dynamic environment and want to take your career to the next level with a local employer of choice - Apply to SSI today!
    $70k-90k yearly 60d+ ago
  • Network Technician

    Bollinger Mississippi Shipbuilding LLC

    Technical Support Technician Job In Pascagoula, MS

    Job Title: Network Technician We are seeking a dedicated Network Technician with at least 2 years of network maintenance experience. The candidate will support our IT group in reviewing, analyzing and evaluating business systems and user needs. The candidate will also document requirements, define scope and objectives, and develop systems aligned with overall business strategies. Requirements: 2 years of network maintenance or related experience. Experience in installing and supporting network hardware and software. Working knowledge of Local Area Networking (LAN) and Active Directory principles. Certifications and/or degrees in a related field are a plus. Skills: Strong understanding of principles, standards, and processes in network management. Proficiency in using procedures, equipment, and tools to configure, repair, and maintain network equipment effectively. Excellent customer relationship and communication skills. Responsibilities: Manage and resolve infrastructure help desk tickets as assigned. Perform network setup, software installation, and troubleshooting. Educate employees on network functionalities and provide guidance on resolving common issues. Maintain technical issue tracking systems and inventory; create and update system documentation. Diagnose, research, and resolve user issues, isolating error sources and applying effective solutions. Escalate complex technical issues beyond expertise to technical staff and ensure proper tracking until resolution. Enhance expertise in IT equipment, software, and hardware by completing cross-training programs. Uphold high standards of ethics, integrity, diplomacy, and confidentiality when dealing with employees and external customers. Perform other duties as assigned by management. Why Bollinger? Competitive Pay Comprehensive Benefits Package Career Development Cutting-Edge Projects Positive Work Environment & Company Values Bollinger is an equal opportunity employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals, and without regard to sexual orientation and gender identity.
    $47k-67k yearly est. 12d ago

Learn More About Technical Support Technician Jobs

How much does a Technical Support Technician earn in Prichard, AL?

The average technical support technician in Prichard, AL earns between $23,000 and $65,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average Technical Support Technician Salary In Prichard, AL

$38,000

What are the biggest employers of Technical Support Technicians in Prichard, AL?

The biggest employers of Technical Support Technicians in Prichard, AL are:
  1. Dave & Buster's
  2. Daveandbusters
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