Technical support technician jobs in Rocky Mount, NC

Purpose This role is responsible for the Operational Technology Infrastructure (OTI) at Roseburg plant sites. The successful candidate will collaborate and innovate with customers and virtual team members to develop and implement network, server and client systems in support of the plant's manufacturing efforts. The reliability and performance of that infrastructure directly impacts the success of the mill. The OTI Support Technician will provide front line infrastructure support. The role is an on-site position that focuses to support end users, manage all OT related infrastructure at the mills, and provide effective OT systems to maintain manufacturing production targets for the facility. Key Responsibilities Follow all health and safety policies and programs Maintain and troubleshoot site operations technology infrastructure, including servers, networking equipment, PLCs, HMIs, and other control system components Provide technical support of site operations technology infrastructure Implement improvements in systems capabilities that will increase the ability to meet customer requirements, including safe and reliable operations, and improve business competitiveness As a member of a virtual team that spans all Roseburg locations in the US and Canada, work closely with the operations technology group on adherence to standards and participate in training as required Develop and maintain documentation, and provide training for plant personnel on the manufacturing network system and components Work with corporate IT staff and plant staff to support capital improvement projects as assigned Perform other duties as assigned Models company core values Required Qualifications Five (5) years of experience in administration of Windows workstations and servers Associate's degree in Computer Science, Information Technology, Electrical or Mechanical Engineering or equivalent combination of education and/or experience Demonstrated safety focus Network skills: Route, Switch, Firewall/Security, Wireless, Circuit Management, VPN, general infrastructure, etc. (Cisco/Meraki) Facilitation and problem-solving skills and the ability to learn new technologies in a fast-paced environment Must be able to be on call for 24/7 manufacturing operations, including nights, weekends and holidays as required Preferred Qualifications Bachelor's degree (or higher) in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience Experience interfacing with or supporting infrastructure needs of a process-control environment Experience with VMWare vSphere and VMWare Horizon and Wonderware Controls software PLC Programming Experience/Allen Bradley About Roseburg Forest Products Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations. At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, you'll find opportunities to grow and contribute to a company that cares for people, communities, and the environment. Learn more about who we are and what we do at ***************** Benefits at Roseburg Roseburg offers a comprehensive and competitive benefits package to support the health, financial security, and well-being of our team members and their families. Key benefits include: Bonus opportunities based on company and individual performance 401(k) with up to 4% company match and 3% automatic company contribution Vacation starting at 3 weeks and 11 paid holidays per year Company-sponsored medical, dental, and vision insurance Company-paid life, AD&D, and long-term disability insurance options Mental health benefits for the entire family, including 8 free annual sessions per person Wellness programs and incentives, including biometric screenings & wellness challenges Paid time away from work for illness or injury, as well as paid parental bonding time Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options Company match for charitable contributions Education assistance and professional development support Financial and retirement counseling Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more! AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS

Our IT team recently had a resignation (IT Coordinator). To ensure continuity, the business is looking to bring on a consultant for a 6-12 month assignment. We'd like to use LHH to support recruitment for this role. I've included key details about the assignment below and attached the for your reference. Please disregard the education on the job description. Details: Assignment: IT Coordinator Duration: 6-12 months Schedule: 40 hours/week, M-F Location: Oxford - but team is open to hybrid Manager: Ellie Galantis, IT Team Lead Start Date: As soon as possible Experience: At least 2-5 years of relevant experience Position Summary Responsible for executing user access requests, managing SAP group assignments, and applying governance standards to ensure secure provisioning of accounts and privileges. Works within established workflows in ServiceNow, UKG and Fisher and collaborates with supervisors and gatekeepers for approvals. Key ResponsibilitiesProcess User Requests Review User Request Forms for completeness and accuracy. Validate requested access against documented job duties. Initiate and track approval workflows in Fisher, ServiceNow and CA Service Desk Manager. Access Provisioning Assign standard access (network, email, VPN, collaboration tools). Configure local admin rights and application access as approved. Fulfill hardware requirements when indicated. SAP Group Management Create, modify, and assign SAP user groups based on approved requests. Ensure segregation of duties (SoD) compliance for SAP roles. Maintain accurate SAP group membership records for audits. Support creation of Purchase Order's and processing of invoices as needed. Compliance & Governance Apply naming standards for accounts and resources. Execute guest access lifecycle governance steps. Implement Just-in-Time elevation for privileged roles via PIM. Security Operations Maintain and periodically test break-glass accounts for emergency access. Follow security protocols for onboarding and offboarding. Documentation & Reporting Record all approvals and changes in ServiceNow for audit readiness. Generate reports for periodic access reviews and SAP compliance checks. Required SkillsFamiliarity with identity and access management processes. Hands-on experience with ServiceNow, CA Service Desk Manager, SAP user/group administration. Detail-oriented with strong compliance focus. Preferred ExperienceBS Computer Science, IT or other relevant experience At least 2-5 years of experience Previous operational experience in IT support or access provisioning. Knowledge of SAP security concepts and governance frameworks. “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” “Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”

We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department's permitting system. Key Responsibilities: The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels. Troubleshoot and resolve issues related to ‘Level 1' areas such as: Identity proofing and account activation Password resets and login problems Payment processing General navigation and use of the permitting portal Routing inquiries to appropriate program staff when necessary Internal user permissions and system authorization Potentially resolve ‘Level 2' and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues. In addition, the Analyst would provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services. Collaborate with internal teams to ensure timely resolution of customer concerns. Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs. Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience Maintain accurate records of support interactions and resolutions. Qualifications: Excellent problem-solving and communication skills. Experience providing technical support or customer service in a software or web-based environment. Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable. Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal). Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Demonstrated problem-solving skills and a proactive approach to learning and issue resolution. Ability to work independently in a remote environment while collaborating effectively with team members.

DataStaff, Inc. is seeking a Desktop Support Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC. is onsite *Travel may be required Responsibilities: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management -Lead projects that require directing the work of others with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas -Creating and maintaining all documentation of process and procedures for all areas this position This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security -It is the responsibility of all Technical Services Staff to be aware security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. Implementing and maintaining the requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required Skills: 7 Years - Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. 7 Years - Installing and imaging new computers and loading of appropriate software for customers. 7 Years - Installing local and network printers and other peripherals and configuration of same. 7 Years - Migrating data and user profiles. 7 Years - Documenting process and procedures related to technical field support activities. 7 Years - Demonstrates knowledge and a working experience with ServiceNow call tracking system. This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Hamilton Motor Company - Customer Support Engineer (Raleigh, NC - On Site) Hamilton Motor Company is a leading provider of aftermarket upgrade kits that bring Apple CarPlay and Android Auto functionality to vehicles. We serve customers and auto shops across the United States, South America, Europe, and Africa. As our team continues to grow, we are seeking a Customer Support Engineer to deliver exceptional technical support and customer care. This role is ideal for someone who is highly technical, customer-focused, and excited about cars and technology. Responsibilities Answer inbound customer calls in a professional and courteous manner. Diagnose, troubleshoot, and document customer issues in detail. Provide technical guidance for installation and configuration of our products. Support both individual customers and professional auto shops. Use our Shopify-based platform to update customer records and input order details. Qualifications Minimum 2 years of experience in technical support, IT helpdesk, automotive electronics, or a related field. Strong problem-solving skills with proven ability to handle both hardware and software issues. Excellent communication skills with 100% English fluency. Reliable high-speed internet connection, laptop, and mobile phone. Familiarity with automotive systems and comfort with diagnosing software issues. Eagerness to learn our product line inside and out (comprehensive training provided). Position Details & Compensation Schedule: Monday-Friday, 9:00 AM - 6:00 PM ET, plus 2 Saturdays per month (10:00 AM - 3:00 PM ET). Salary: $80,000 USD annually, with opportunities for performance-based growth and bonuses. Growth: Hamilton Motor Company values internal development - high performers have strong advancement opportunities within the company.

Software Specialists is a company with extensive consulting experience in the Information Technology Industry. Incorporated in the state of Pennsylvania in 1998, we bring over a decade of experience in providing IT talent to Fortune 1000 companies. As a trusted partner, Software Specialists provides consulting solutions for our Clients that are not only flexible, but minimize risk while maximizing results and meeting their business goals. Recruiting and retaining the highest caliber resources ensures our consultants are capable of creating systems that our Clients can build upon to make their organizations more robust, agile and equipped for future shifts in the I.T. and global business world. Job Description Production Support 2 IT Private Banking is the information technology partner of the Organizations Private Banking division. We support our business and operations units around the globe with efficient and effective IT solutions customized to their specific needs. We offer services across the IT value chain: requirements engineering, development, deployment, maintenance, change management and support. Our mission is to work in close partnership with our business in order to help them unleash the power of their IT investments and achieve their priorities. Our goal is to leverage technology to create a long term competitive advantage for the Organization. We operate various platforms to support existing systems as well as enable enhancements and new developments. This allows us to quickly respond to our customer requests and anticipate future needs Technical Application support specialist to interface with Operations team & business users to provide analysis, understand issues to provide solutions / resolutions in a timely manner. Analyze and coordinate resolution of data-related production issues for Client Mobile platform and other Private Banking applications Maintain adequate communication with clients and IT management; act as liaison between business, vendors, development and other support teams. Will be required to work extensively on Report related tasks like running processes on ad-hoc basis as required by operations. Escalate issues when required to ensure timely resolution. Become primary point of contact for reporting and data issues and requests. Develop relationships with other IT groups to ensure all issues are addressed in an expatiated and effective manner and that users are kept updated at all times. Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work. Documentation of production applications and infrastructure. Maintain required level of infrastructure support; liaison with internal teams where necessary. Maintain all environments in conjunction with Environment Manager Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work. Additional Information All your information will be kept confidential according to EEO guidelines.

Believer Meats is an innovative start-up revolutionizing the food industry through the development and commercialization of cultivated meat products. Leveraging cutting-edge biotechnology, we aim to provide sustainable, ethical, and high-quality meat alternatives to consumers worldwide. As we are preparing to bring our first product to market, we are seeking an IT Support Specialist to join our local IT team. JOB SUMMARY We are seeking a proactive, skilled and customer-service-oriented Support Specialist. This position will be responsible for overseeing local IT resources and providing technical assistance to support end-users for hardware, software, and network-related issues. Your role will encompass maintaining documentation, managing user accounts, and escalating complex issues to other members of IT when needed. Reporting to the Senior Manager, Global IT, this position will collaborate closely with various team leaders across the organization on IT projects throughout their lifecycle: from conceptual proposals and design, to development, testing, deployment, and ongoing support. The role involves a proactive approach to continuously monitor and suggest enhancements to existing information technology systems. Benefits: This is a full-time, salary (Exempt) role eligible for generous benefits including PTO, Health Care, Retirement with company match, and Parental and Medical Leaves (subject to company policies including eligibility and waiting periods). Schedule: This position works on-site in Wilson, North Carolina primarily during standard business hours. Please note: This position does not offer relocation assistance. Candidates must be located in the Wilson, North Carolina area or be willing to relocate at their own expense. Additionally, visa sponsorship is not available for this role. RESPONSIBILITIES Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential. Provide onsite support to end users experiencing technical issues, ensuring effective resolution of problems through diagnostic techniques and pertinent questions. Respond to help desk requests, via phone, email, or ticketing system. Actively monitor ticket queues, take ownership of requests and enter details regarding resolution. Install, configure, and maintain computer systems, network devices, and peripherals. Perform routine system maintenance and upgrades to ensure the smooth operation of IT systems within the manufacturing environment. Collaborate with other IT staff and engineers on escalated issues and implementation of new technology solutions that improve productivity and efficiency. Document solutions and maintain accurate records of support activated. Provide best practice guidance and training to users on IT systems, software and tools. Ensure strict adherence to IT policies, including data security protocols, to protect the company's digital assets. Manage inventory of IT equipment, software, and supplies. Coordinate efforts among internal IT and external resources. Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential. QUALIFICATIONS 3+ years of experience in IT. Experience in start-up or manufacturing environments preferred. BS in Computer Science, System Engineering, or in a related discipline Understanding of IT Service Management (ITSM) principles and practices. Familiarity with proper mounting and cable management of server and network equipment. Strong troubleshooting and analytical skills. Strong communication and documentation abilities. Experience managing VMware environments, databases and active directories is a plus. Experience with network administration is a plus. Familiarity with scripting languages is a plus. Excellent problem-solving skills. Ability to work under pressure and prioritize tasks. Detail-oriented and capable of working both independently and as part of a team. Ability to navigate throughout the entire manufacturing facility, reach up and down to access equipment, and carry items from place to place. Occasional step ladder use may be required for retrieving items and samples. Authorized to work in the US (Believer is an E-Verify participant). Ability to pass pre-employment background screening. EEO STATEMENT Believer is committed to providing equal employment opportunities to all applicants and employees without regard to age, race, color, genetic information, marital status, national origin, disability, religion, sex, sexual orientation, gender identity, veteran or military status, or any other characteristic protected by law with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. We also provide reasonable accommodation to qualified individuals in accordance with applicable laws. If you need to inquire about accommodation during the application process or employment, please contact HR (*************************).

About Us Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations. About the Role MrBeast is seeking an IT Support Specialist to join our growing team. This role is a combination of onsite and remote IT support, troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring a seamless technology experience for our production, creative, and corporate teams. You will work alongside the IT Manager to deploy enterprise technology, manage IT systems, enhance security, and contribute to key IT initiatives. This is an exciting opportunity for someone who thrives in fast-paced environments, enjoys problem-solving, and is eager to work with cutting-edge technology. Responsibilities Provide onsite and remote IT support across mac OS and Windows environments. Configure and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees. Troubleshoot software and hardware issues, including core business applications (Google Workspace, Slack, Zoom, Adobe, Monday.com, DocuSign, Otter.ai, etc.). Maintain conference room systems, digital signage, printers, and other collaboration tools. Assist in WiFi and network deployments across campus, studios, and remote production locations (Cisco, Ubiquiti, Starlink, MiFi). Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms. Create and maintain IT documentation, knowledge bases, and training guides. Assist with hardware purchasing, inventory tracking, asset lifecycle management, and yearly IT planning. Support campus network infrastructure, including tracing, patching, and maintaining ethernet/fiber cabling (MDF/IDFs). Implement IT security best practices, support MDM deployment (FleetDM, Jamf, Intune, Kandji), and strengthen overall cybersecurity. What We're Looking For 4+ years of IT Support/Admin experience in a mid-to-large organization with strong troubleshooting skills across hardware, software, and networking. Excellent communication skills with the ability to explain technical solutions to non-technical users. Experience balancing multiple priorities in a fast-moving environment. Strong knowledge of IT security, access control, and best practices. Hands-on experience with mac OS & Windows environments. Proficiency in Google Workspace or Microsoft 365 administration. Solid understanding of networking concepts (DHCP, DNS, VPN, VLANs, etc.). Experience managing MDM platforms (Jamf, Intune, Kandji, FleetDM). Familiarity with IT ticketing systems, asset management, and SaaS administration. Certifications such as CompTIA A+, Google IT, Apple ACMT, Microsoft 365, Cisco CCNA or similar. Experience in media production, content creation, or entertainment industries. Knowledge of Linux, scripting, or automation tools. A Place to Call Home We are based in Greenville, North Carolina, widely recognized as the cultural, educational, economic, and medical hub of Eastern North Carolina. Greenville is a university-medical community, home to East Carolina University and Vidant Medical Center, as well as a vibrant Uptown Greenville District with a diverse art, music, and food scene featuring an increasing number of unique, locally-owned businesses and restaurants. Our excellent affordability, geographic location, and natural resources, combined with cultural, economic, educational, and medical amenities make Greenville-Pitt County a preferred community to call home. Benefits The Perks, Why Work On the MrBeast Team Competitive Salary Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance Company contributions to employee Health Savings Accounts (HSA) 401k Plan with Safe Harbor company-matching Flexible vacation policy and paid company holidays Company-provided technology package Relocation when applicable for those coming in from outside the Greenville, NC area including travel and company-provided housing for the first 90 days

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Mid-Level IT Support Specialist. Great opportunity for a recent Computer Science college graduate with 4+ years of experience looking for an on-site IT support position in Raleigh-Durham, NC. This is a mid-level position, so if you have 4 or more years of experience, we'd like to hear from you! Here's why working at RCOR is good for your career: You'll get exposure to traditional Windows PC/server network office environments, which will help you as you work with our senior team, learning about on-premises environments as well as bringing and supporting clients in Azure. RCOR is a small, top notch, MSP known for providing quality IT services to our clients. To work with us you must be a US citizen, establish roots in the Raleigh-Durham area, and willing to work to high standards. We offer: • autonomy to do what's best for the client (integrity is everything) • grow even further in your technical support career, • lots of growth potential as you learn traditional client/server networks and cloud migrations. At least 4 years of prior IT support experience is required. You must be able to lift/install computers and monitors, and drive to client offices in our service region. We'll get you started with: • Answering end-user computer and networking questions • Working with our Remote Monitoring and Management software • Updating and configuring firewalls • Rolling out multifactor authentication (MFA) • Investigating endpoint detection and response (EDR) alerts • Configuring and migrating M365 You're detail-oriented, a people person, and not shy about digging into some troubleshooting. We would like to hear from you if you have a background in PC support, networking, and helping office workers with technology. Learn more about us at rcor.com. To apply, email [email protected].

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Bandwidth Technical Support Analyst will provide technical support to customers who are experiencing software, hardware, or networking issues. Your main goal will be to ensure customer satisfaction by resolving technical issues or escalating them to appropriate teams when needed. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP, and SMS/MMS Messaging. This role is Thursday-Sunday 9PM-8AM. What You'll Do: Identify and troubleshoot technical issues related to networking, VoIP, HTTP messaging, 911 or Toll-Free. Address customer inquiries through our ticketing system, phone, or email in a timely and professional manner. Analyze call flows, packet captures, and system logs for faults. Collaborate with customers, vendors, carriers, or internal teams to obtain information and resolve issues. Test and duplicate customer issues to validate the issue and resolution. Escalate issues to the relevant teams when required. Satisfy or exceed all Service Level Agreements, Customer Satisfaction, and related business metrics. Interact with various teams to provide feedback and recommend improvements to current products or procedures. Keep up-to-date with technical knowledge and learn new technologies and products. What You Need: Bachelor's degree in Computer Science, Information Technology, or related technical field Experience: 1-2 years of experience in technical support or related field Skills: Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. Excellent communication and interpersonal skills. Capable of multitasking in a fast-paced environment. Strong problem-solving skills. Able to work individually and in teams with a focus on detail. Bonus Points: Network+, CCNA or similar PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. “Mahalo moments” program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job Description Now Hiring! Site Support

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

We are seeking a detail-oriented and customer-focused Computer Technician to join our team. This role is primarily responsible for inspecting incoming computer equipment to determine whether units should be recycled or refurbished for resale. The technician will also assist customers with technical issues related to refurbished systems. Is Time Limited No If Yes, Appointment Length 11 months Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: * Health Insurance for Temporary Employees * Enhance your career with LEAD courses * Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Department Information Job City & State Chapel Hill, NC Department System Information Classification Title Temporary-Service Maintenance Working Title UTS - Temporary Computer Technician - Inspection and Customer Support at UNC Chapel Hill Position Information Requirements and Preferences Work Schedule Monday - Friday, 40hrs per week, (onsite) Other Work/Responsibilities Other duties as needed Minimum Experience/Education Department Required Skills Key Responsibilities: * Receive and inspect incoming computer hardware. * Evaluate condition and functionality to determine recycling or refurbishment. * Perform basic diagnostics and repairs on refurbishable units. * Document inspection results and maintain inventory records. * Provide technical support to customers regarding refurbished computers. * Collaborate with the sales and logistics teams to ensure smooth operations Some duties involve retrieving equipment from a heated work shed. Please note that the heating system may take time to warm the space, so the employee should be comfortable working in cooler temperatures for short periods. Preferred Years Experience, Skills, Training, Education Qualifications: * Basic knowledge of computer hardware and troubleshooting. * Strong attention to detail and organizational skills. * Excellent communication and customer service abilities. * Experience with computer repair or IT support is a plus. Required License or Certification N/A Valid NC Driver's License required? No Commercial Driver's License Required? No Recruitment

Purpose This role is responsible for the Operational Technology Infrastructure (OTI) at Roseburg plant sites. The successful candidate will collaborate and innovate with customers and virtual team members to develop and implement network, server and client systems in support of the plant's manufacturing efforts. The reliability and performance of that infrastructure directly impacts the success of the mill. The OTI Support Technician will provide front line infrastructure support. The role is an on-site position that focuses to support end users, manage all OT related infrastructure at the mills, and provide effective OT systems to maintain manufacturing production targets for the facility. Key Responsibilities * Follow all health and safety policies and programs * Maintain and troubleshoot site operations technology infrastructure, including servers, networking equipment, PLCs, HMIs, and other control system components * Provide technical support of site operations technology infrastructure * Implement improvements in systems capabilities that will increase the ability to meet customer requirements, including safe and reliable operations, and improve business competitiveness * As a member of a virtual team that spans all Roseburg locations in the US and Canada, work closely with the operations technology group on adherence to standards and participate in training as required * Develop and maintain documentation, and provide training for plant personnel on the manufacturing network system and components * Work with corporate IT staff and plant staff to support capital improvement projects as assigned * Perform other duties as assigned * Models company core values Required Qualifications * Five (5) years of experience in administration of Windows workstations and servers * Associate's degree in Computer Science, Information Technology, Electrical or Mechanical Engineering or equivalent combination of education and/or experience * Demonstrated safety focus * Network skills: Route, Switch, Firewall/Security, Wireless, Circuit Management, VPN, general infrastructure, etc. (Cisco/Meraki) * Facilitation and problem-solving skills and the ability to learn new technologies in a fast-paced environment * Must be able to be on call for 24/7 manufacturing operations, including nights, weekends and holidays as required Preferred Qualifications * Bachelor's degree (or higher) in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience * Experience interfacing with or supporting infrastructure needs of a process-control environment * Experience with VMWare vSphere and VMWare Horizon and Wonderware Controls software * PLC Programming Experience/Allen Bradley

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Bandwidth Technical Support Analyst will provide technical support to customers who are experiencing software, hardware, or networking issues. Your main goal will be to ensure customer satisfaction by resolving technical issues or escalating them to appropriate teams when needed. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP, and SMS/MMS Messaging. This role is Thursday-Sunday 9PM-8AM. What You'll Do: Identify and troubleshoot technical issues related to networking, VoIP, HTTP messaging, 911 or Toll-Free. Address customer inquiries through our ticketing system, phone, or email in a timely and professional manner. Analyze call flows, packet captures, and system logs for faults. Collaborate with customers, vendors, carriers, or internal teams to obtain information and resolve issues. Test and duplicate customer issues to validate the issue and resolution. Escalate issues to the relevant teams when required. Satisfy or exceed all Service Level Agreements, Customer Satisfaction, and related business metrics. Interact with various teams to provide feedback and recommend improvements to current products or procedures. Keep up-to-date with technical knowledge and learn new technologies and products. What You Need: Bachelor's degree in Computer Science, Information Technology, or related technical field Experience: 1-2 years of experience in technical support or related field Skills: Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. Excellent communication and interpersonal skills. Capable of multitasking in a fast-paced environment. Strong problem-solving skills. Able to work individually and in teams with a focus on detail. Bonus Points: Network+, CCNA or similar PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Now Hiring! Site Support We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment. What You'll Do: ✅ Follow all company and customer-specific safety policies and procedures. ✅ Perform general manual labor, including: Cleaning and light maintenance of equipment Heavy lifting to relocate equipment and materials General housekeeping (indoor & outdoor) Landscaping tasks (debris removal, dust control) ✅ Assist in unloading vehicles. ✅ Perform routine fueling and servicing of equipment and machinery. ✅ Cross-train on various equipment and machinery. ✅ Direct site traffic as needed. ✅ Support team members during absences or high-demand periods. ✅ Comply with all facility plans, policies, and procedures. ✅ Complete additional duties as assigned. What's in it for You? ✔ Comprehensive medical coverage ✔ Vision & Dental Plan ✔ Optional Additional Voluntary Life Insurance ✔ Paid time off What You'll Need: 🔹 Ability to work outdoors in various weather conditions. 🔹 Previous experience with heavy equipment required. 🔹 Capability to safely lift 50+ lbs as needed. 🔹 Strong ability to work independently with limited supervision. 🔹 Valid CDL license with combination (preferred). 🔹 Willingness to quickly learn new skills, including safe equipment operation. 🔹 High level of initiative, responsibility, and work performance. Working Conditions: 🌦 All work is performed on-site at a transfer station in varying weather conditions. 🛑 Possible exposure to dust, municipal solid waste (trash), and recycling materials. 🦺 Must wear assigned personal protective equipment (PPE) and maintain it properly. ⏰ Occasional overtime or irregular hours may be required on short notice. If you're ready to join a strong team and take on a hands-on role, apply today! 💪 Pay Range Up to USD $22.00/Hr.