Technical support technician jobs in San Antonio, TX

Country USA State Texas City San Antonio Descriptions & requirements About the role: As part of our IT Operations Team, you will work in an enterprise environment, providing onsite and virtual technical support for your office and regional offices in your area. You will work directly with end-users, troubleshooting a wide range of IT issues and leveraging your advanced technical knowledge to manage special projects to help keep us on the cutting edge of transportation technology. What's in it for you: * $50,000 - $65,000 base salary * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Position based in San Antonio, TX with travel to Laredo, TX; Houston, TX and Monterrey, MX * Advancement opportunities with structured career paths * Access to the latest emerging technologies * Reimbursement for continuous education and technical training * TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month * Leadership experience by being the IT subject-matter-expert for assigned offices * Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT What you'll be doing: * Provide front-line technical support to on-site and remote employees * Travel to assigned regional offices to manage setup, breakdown, and relocation of workstations, printers, and other hardware. * Complete technology inventory counts and interact with office leadership to determine additional needs. * Manage Windows 11 PC inventory and perform repairs and reimaging * Work closely with Network and Database Admins, App Developers and vendors to resolve complex issues * Test new software and physical and virtual hardware to provide feedback to leadership * Assist in network upgrades and other testing after normal business hours and provide back-up, on-call support. * Ensure internal customers and end-users are your top priority * Address national help desk calls and tickets to support business needs as they adjust What you need: * Bachelor's degree in information technology or equivalent work experience * 1-2 years of help desk experience; supporting hardware, software and VoIP systems * Strong knowledge of Microsoft Office 365, Windows 11 and SCCM * Basic server and networking skills * A talent for creatively and decisively solving problems * Aptitude and ability to work independently and be a technology leader for the company * Ability to travel up to 15-20% * Fluency in English and Spanish Where you'll be: 6010 Exchange Pkwy Suite 200 San Antonio, TX 78238 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities. SPX Background SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide. Genfare Summary Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute. We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems. Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team! Position Overview The Customer Success & Technical Support Specialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA. You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world. Key Responsibilities Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality. Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets. Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues. Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms. Escalate complex issues as needed, providing thorough documentation and effective communication to internal technical support teams. Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA. Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders Required Technical Skills & Experience Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations. Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments. IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures. Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals. Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required). Ability to interpret system reports, logs, diagnose error messages, and coordinate with remote support for advanced issues. Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff. Additional Qualifications Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff. Highly organized, reliable, and able to work independently with minimal supervision. Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement). Ability to travel ( How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

The U.S. Army Signal Regional Network Enterprise Center (NEC) requires Information Technology services to provide Command, Control, Communication, and Computer Information Technology (C4/IT) Enterprise Management Services. Fort Sam Houston is part of a Joint Base and C4/IT support is a key component affecting the readiness and sustainability of critical DoD and other tenant activities across the installation. In addition, NEC Joint Base San Antonio (JBSA) will be undergoing changes due to regionalization restructuring. The Army and the Network Enterprise Technology Command (NETCOM) are in the process of transforming the DoD Information Network - Army (DODIN-A). Some of the local network functions are moving to the enterprise. The most recent service that moved to the enterprise was E-mail. The NEC supports some Major Army Commands and some Direct Reporting Units (DRU) such as the Army Medical Command, Army South, Installation Command and its subordinates commands, and Medical Education & Training Campus. The overall strength of these organizations along with the other tenants on the installation surpass a population of twenty-five thousand three hundred fifty (25,350) Military, Civilian, Contractor, and Non-Appropriated Funds (NAF) personnel. **Primary Responsibilities:** + Provide support to interoperable and integrated standard common user office automation desktop software as approved for use by the Army. + Provide on-site desktop, software, and peripheral support for NIPRNET and SIPRNET customers; priority support for command staff, unit control center, and directors; report significant outages and/or customer issues to appropriate management personnel. + Resolve desktop problems via Remote Control; assist with IAVA remediation. + Install, configure, troubleshoot, relocate, and repair desktops, mobile devices (smart phone, mobile hotspots), and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Responsible for NIPR and SIPR account creation + Provide a weekly report on the age of tickets currently in the queue, the most common problem reported during the week, average time to close a ticket by technician, average time to close a ticket by type, and average time to close a ticket by week and by month. + Participate in a monthly meeting with HQ IMCOM G6 personnel, along with the Project Manager, to discuss Help Desk trends and statistics. + Contribute to T&T proposal activities and all other duties as assigned by T&T managers. **Additional Job Duties** (These functions will be performed on an "as needed" basis in support of the Primary Voice/Data Specialist): + Operate and maintain mission specific SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room, briefing rooms, collaboration suites, and desktops. Provide design, installation advice, and technical support for VTC studio suite equipment. + Knowledgeable with VTC protocol capabilities are required. + Provide Video Teleconference support as needed for conferences and customer projects; establish connectivity for VTC session and operate equipment as required by customer. + Provide mission user local touch labor (troubleshooting, repairing, etc.) + Support the VTC as a managed network device on the classified network. + Provide technical support and assistance in the design, acquisition, installation, and operation of the equipment to limited user population (to Brigade level at PPP/PSP and installations supporting two (2) or more non-tactical Command HQs). + Operate the SVTC capability on a highly restricted basis, in support of extremely critical collaborative efforts involving O-6 Commanders and higher personnel, either locally or as part of the interconnected collaboration event. + Setup video and audio conferences coordinate video conference among various agencies + Setup and support at off-site locations, as determined, twice monthly. **Required Certifications:** + MUST have SECRET government clearance prior to being hired. + MUST possess a CompTIA Security+ CE or equivalent prior to being hired. **Required Skills & Qualifications:** + 3+ years' experience supporting IT Help Desk + Experience using ServiceNow ticketing system + Experience with remote and on-site troubleshooting + Imaging computers. **Desired Skills & Qualifications:** + Customer Service Skills + Networking printers + Working knowledge of dealing with spillages. **Education/Experience:** + Experience w/Active Directory Users and computers. + Experience with remote connection and troubleshooting using Microsoft Systems Center + Configuration Manager. + In-depth knowledge of the most recent version of Microsoft Operating System, Microsoft + Office applications (e.g. Win11 and MS O365), and other common desktop applications such as Adobe Acrobat, Active Client, etc.; ability to quickly learn unique GOTS applications. + Support multiple peripheral devices within IMCOM campus. There are thirty-seven (37) copiers/network printers, and six (6) Plotters. + Support mobile devices. There are five hundred (450) mobile phones and one hundred twenty (120) Wi-Fi devices. + Project a positive image and professional manner at all times; ability to work within the confines of a set time schedule. + Knowledge and experience communicating desktop support concepts to technical and non-technical personnel; ability to develop technical documents and produce system design documentation. **Benefits:** Competitive benefits package including health, dental, vision, life insurance coverage, 401(k) Plan, Training Programs, Accrued Paid Time Off (PTO) and Paid Holidays. _Equal Opportunity Employer/Veterans/Disabled_

The Help Desk Student Technician provides Level 1 phone and remote IT support to the UIW community on the Main Campus. The Help Desk Student Technician is also responsible for providing clients with Level 1 hardware and software support. The Help Desk Student Technician reports to the Help Desk Manager. This is a student position open to current UIW students who may be hired through the Federal Work-Study Program or student employment. Essential Functions Perform both, walk-in and over the phone, support for both PC and Mac systems. Perform account access. password resets, and unlocks accounts for the user. Receive incoming calls and walk-in help requests and document daily task in the tracking system. Logically troubleshoot common support issues. Provide communication on all escalated issues to management and other support teams. Reset passwords for end-users and unlock user accounts. Perform other duties as assigned. Physical Demands Ability to lift up to 50lbs. move related equipment such as computers, monitors and navigate a freight elevator. Preferred Qualifications Hardware/software experience. Experience with MS Office Suite and Windows and Mac.

Thomas J. Henry Law, one of the largest personal injury law firms in Texas, is seeking a full-time Multimedia Technical Support Specialist to work in our San Antonio Office. The Multimedia Technical Support Specialist will be responsible for providing audio and video support for meetings and trainings, aiding management and the litigation department in the creation of and editing of various forms of audio and video training materials. Multimedia Technical Support Specialist Responsibilities Set up and test computer/AV equipment and presentation software Configure, manage, maintain and support all audio and video equipment Record, convert and edit videos, create video clips with captions Convert videos, images and documents to meet requested formats Provide knowledgeable consultation regarding the best and appropriate equipment and programs necessary to achieve the firm's audio/video goals Test and provide recommendations regarding trial presentation software, AV equipment in connection with firm-related projects and events Stay abreast of new developments in litigation and AV software/hardware through literature, user groups and seminars Work with other IT staff to resolve issues and share knowledge Assist with other projects and tasks as assigned Multimedia Technical Support Specialist Requirements Technical or Associate's degree in computer science, audio visual or related program preferred 3-4 years' work experience in multimedia; within a legal environment, a plus Proficient with presentation software Knowledge of audio visual/computer equipment (including projectors, screens, laptops, video conferencing and sound systems) Must have advance knowledge of Adobe Creative Suite (Photoshop) and MS Office Suite (Word, Excel, PowerPoint, Outlook) Familiarity with video editing software and applications Advance knowledge of virtual teleconferencing platforms (i.e. Zoom, WebEx, Microsoft Teams, Skype) Knowledge of trial presentation software (i.e. Trial Director and OnCue) Familiarity with multimedia (audio/video) software/formats Advance knowledge of multimedia design (digital, print and video) Strong technical and computer skills Demonstrated experience with troubleshooting hardware and software problems Must be able to work independently in a fast-paced work environment Ability to quickly adapt and provide innovative solutions Ability to organize, coordinate, prioritize assignments and anticipate resource needs Ability to work under pressure while handling multiple assignments Multimedia Technical Support Specialist Benefits include: Medical - 80% employer contribution Dental, Vision, Life & other supplemental insurance 401K with Employer Matching (up to 4%) Employee Recognition Programs Complimentary gym membership Company events - to include giving back to the community! Why Work Here? This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients! Our law firm has been named a “Best Place to Work” in the country by Glassdoor two years in a row! We consistently outperform our peers in categories such as: Career Opportunities Compensation and Benefits Culture and Values Senior Leadership Diversity If you are looking for the opportunity to make the most of your experience, talents and work ethic, we may be the place for you!

Along with its affiliate companies, Affinius Capital invests across the risk spectrum for a global client base, managing over $61 billion in gross assets under management within a diversified portfolio across North America and Europe. Affinius Capital provides strategic equity and debt capital, including to capitalize on the accelerating demand for technology-driven real estate assets, to meet the critical need for housing solutions, and for other market and capital structure opportunities exhibiting compelling risk-return characteristics. For more information, visit affiniuscapital.com. Job Description The Senior Desktop Support Technician provides advanced technical support and serves as the primary resource for complex issues related to end-user computing environments. This role is responsible for ensuring the stability, security, and efficiency of desktop systems including hardware, software, and mobile devices. The position requires expertise in troubleshooting, device lifecycle management, and modern endpoint management solutions such as Microsoft Intune. Essential Duties and Responsibilities: Serve as one of the primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. Manage and track support requests through ServiceNow, ensuring accurate documentation and timely resolution. Configure, diagnose, reload, troubleshoot, and repair Windows and mac OS laptops, desktops, and associated peripherals. Assist with Active Directory and Entra ID administration and user account management. Support and maintain Microsoft 365 applications and services, including Teams and Exchange Online. Some knowledge in Microsoft Intune for device enrollment, compliance policies, configuration profiles, and application deployment. Perform device lifecycle management, including imaging, deployment, and decommissioning of endpoints; Maintain accurate IT asset inventory and ensure compliance with organizational standards. Provide technical support for audio/video and Teams equipment in conference rooms. Develop and maintain technical documentation, including knowledge base articles and standard operating procedures. Participate in IT projects and on-call rotations as required. Process Improvement: Identify opportunities to streamline support processes and improve user experience. Perform other essential duties as assigned. Requirements 4+ years of experience providing technical support in a corporate environment, including advanced troubleshooting and escalation responsibilities. Strong knowledge of Windows 10/11, mac OS, and mobile device platforms (iOS). Hands-on experience with Microsoft Intune and modern device management practices. Familiarity with Active Directory Familiarity with Entra ID strongly preferred. Experience with Office 365 administration. Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Excellent communication and customer service skills. Ability to work independently and collaboratively in a team environment. Willingness to work on-site and participate in an on-call rotation. Qualifications may warrant placement in a different job title. Preferred Qualifications: Knowledge of ITIL best practices. Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+. Key Competencies: Strong time management and organizational skills. Excellent interpersonal skills with the ability to interact across all organizational levels. Analytical and problem-solving abilities with attention to detail. Ability to document and communicate technical information clearly and effectively. Affinius Capital complies with laws and regulations that permit certain requests related to your data in our files, including, but not limited to, the California Consumer Privacy Act (the “CCPA”). The Company's privacy policy and contact information for questions regarding your data or the policy may be found here. At Affinius Capital our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, casual dress attire and much more! The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Affinius Capital is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Along with its affiliate companies, Affinius Capital invests across the risk spectrum for a global client base, managing over $61billion in gross assets under management within a diversified portfolio across North America and Europe. Affinius Capital provides strategic equity and debt capital, including to capitalize on the accelerating demand for technology-driven real estate assets, to meet the critical need for housing solutions, and for other market and capital structure opportunities exhibiting compelling risk-return characteristics. For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and serves as the primary resource for complex issues related to end-user computing environments. This role is responsible for ensuring the stability, security, and efficiency of desktop systems including hardware, software, and mobile devices. The position requires expertise in troubleshooting, device lifecycle management, and modern endpoint management solutions such as Microsoft Intune. **Essential Duties and Responsibilities:** + Serve as one of the primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track support requests through ServiceNow, ensuring accurate documentation and timely resolution. + Configure, diagnose, reload, troubleshoot, and repair Windows and mac OS laptops, desktops, and associated peripherals. + Assist with Active Directory and Entra ID administration and user account management. + Support and maintain Microsoft 365 applications and services, including Teams and Exchange Online. + Some knowledge in Microsoft Intune for device enrollment, compliance policies, configuration profiles, and application deployment. + Perform device lifecycle management, including imaging, deployment, and decommissioning of endpoints; Maintain accurate IT asset inventory and ensure compliance with organizational standards. + Provide technical support for audio/video and Teams equipment in conference rooms. + Develop and maintain technical documentation, including knowledge base articles and standard operating procedures. + Participate in IT projects and on-call rotations as required. + Process Improvement: Identify opportunities to streamline support processes and improve user experience. + Perform other essential duties as assigned. **Requirements** + 4+ years of experience providing technical support in a corporate environment, including advanced troubleshooting and escalation responsibilities. + Strong knowledge of Windows 10/11, mac OS, and mobile device platforms (iOS). + Hands-on experience with Microsoft Intune and modern device management practices. + Familiarity with Active Directory + Familiarity with Entra ID strongly preferred. + Experience with Office 365 administration. + Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). + Excellent communication and customer service skills. + Ability to work independently and collaboratively in a team environment. + Willingness to work on-site and participate in an on-call rotation. + Qualifications may warrant placement in a different job title. **Preferred Qualifications:** + Knowledge of ITIL best practices. + Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+. **Key Competencies:** + Strong time management and organizational skills. + Excellent interpersonal skills with the ability to interact across all organizational levels. + Analytical and problem-solving abilities with attention to detail. + Ability to document and communicate technical information clearly and effectively. Affinius Capital complies with laws and regulations that permit certain requests related to your data in our files, including, but not limited to, the California Consumer Privacy Act (the "CCPA"). The Company's privacy policy and contact information for questions regarding your data or the policy may be found here (https://realco.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=80769&hashed=-260663885&\_ga=2.107***********20145.1678113256-1318***********074953) . At Affinius Capital our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, casual dress attire and much more! The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. _Affinius Capital is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **Job Location** _US-TX-San Antonio_ **ID** _2025-2254_ **\# of Openings** _1_

Title: Information Systems Support Specialist Reports To: Director of Information Services/PEIMS Coordinator Pay Grade: AP3 Calendar: 226 Status: Exempt Primary Purpose Focus primarily in database administration and assist in ensuring District technology and information systems are secure, well maintained, and operate reliably. Help determine the District's data needs by understanding system workflows and integrations between systems including network infrastructure. Manage current systems-related projects and help identify changes and techniques that may improve efficiency. This position relies heavily on extensive experience and judgement to plan and accomplish department and district goals as the individual will lead and direct the work of others. Qualifications: Education/Certification Bachelor's Degree in Computer Science, Information Technology or another relevant field. Relevant certifications are beneficial but not required. Special knowledge/Skills: Hands on experience and extensive working knowledge of database administration. Demonstrated understanding of software applications including but not limited to SQL Server, Student and Business Information Systems, Microsoft Access and Excel. Excellent oral and written communication skills Ability to maintain accurate and auditable records used for government reporting. Strong organizational, communication, public relations and interpersonal skills. Ability to develop and implement policies and procedures. Ability to train staff as needed. Experience: Minimum 3 years of experience required in this field or a related area. Experience in Student Information/Financial Management/HR Software preferred. Major Responsibilities and Duties: 1. Administer, Create and Maintain SQL databases. 2. Respond to requests for technical assistance via phone, email and work order system. 3. Maintain a strong working understanding of network systems and cloud architecture used to support the delivery of products and services. 4. Coordinate and manage the planning and acquisition of products needed to maintain software applications which meet the on-going needs of the District. 5. Compile, analyze and evaluate data from multiple sources to provide decision-making information to schools and departments. 6. Provide hands-on system administration support, and system operations support. 7. Communicate necessary information to Director and PEIMS Coordinator and make suggestions on how to improve operations as necessary. 8. Translate technical information for consumption by non-technical staff. 9. Develop and conduct workshops/training sessions to ensure maximum and efficient utilization of any systems and hardware currently being used. 10. Coordinate, schedule and assist in processing functions related to department operations. 11. Run edits, reports and verification checks on data to ensure accuracy of information. 12. Distribute edits and reports to appropriate staff for analysis, verification, and correction. 13. Comply with District standards for Texas and Federal attendance accounting laws and procedures in the Texas Student Attendance Accounting Handbook. 14. Comply with District standards for Federal enrollment laws and procedures. 15. Have a basic understanding of Student Information/Finance/HR management systems. 16. Develop and maintain a strong sense of customer service. 17. Communicate with various stakeholders including campus personnel, district and state administrators, other Districts' PEIMS personnel, and software vendors. 18. Set up, maintain and delete user accounts as required. 19. Review, back up, and update systems regularly. 20. Provide hands-on system administration, maintenance and operations support. 21. Apply system updates to managed computer equipment and applications using a variety of manual or automated methods 22. Participate in migrating and upgrading old systems and deployments as customer needs evolve and systems become out of date 23. Troubleshoot problems in a time-sensitive production environment with the ability to communicate effectively with colleagues 24. Configure systems for optimal end user support, including disaster recovery and scheduled downtime plans. 25. Perform other task and duties as assigned by the Information Services Director and/or PEIMS Coordinator. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: Frequent District wide travel Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. The Harlandale Independent School District does not discriminate against any employee or applicant for employment because of race, color, religion, gender, national origin, age, disability, military status, genetic information or on any other basis prohibited by law. An Equal Opportunity Employer

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Job Description IT Technician The IT Technician will provide technical support for division desktop and laptop computers, including software installation, hardware setup, troubleshooting, diagnosis, and resolution of technical issues. This role is responsible for both local and remote support to ensure efficient operation of Windows systems. As a member of the Helpdesk team, the IT Technician will work collaboratively to deliver exceptional customer service to staff. Essential Duties and Responsibilities Support division desktop and laptop computers. Install, configure, and troubleshoot software and hardware. Diagnose and resolve technical issues related to Windows systems. Perform local and remote support for staff as needed. Deploy computer systems and ensure proper functionality. Work collaboratively within the Helpdesk team to provide excellent customer service. Required Education, Knowledge, Skills, and Abilities High school diploma or equivalent required. Minimum of five (5) years of IT experience supporting computer systems. Training or experience in IT support, including computer system maintenance and software/hardware installation. Desired certifications include CompTIA A+, Network+, Security+, or Microsoft certifications such as MSCE, MCTS, MCITP, or MCDST (not required). Associate degree preferred. Strong attention to detail and outstanding verbal and written communication skills. Excellent multitasking and problem-solving abilities. Ability to work independently with minimal supervision and complete tasks accurately. Requirements Must be able to lift computer and computer-related equipment (generally up to 30 pounds unassisted; over 30 pounds assisted). Additional Requirements Must be able to clear a Motor Vehicle Record (MVR) check. Must be a U.S. citizen. Work Environment Dress Code: Business casual. Work Hours: Monday through Friday, 8:00 AM - 5:00 PM. Join the Cross Resource Group Team! At Cross Resource Group, we value our employees and are dedicated to providing a rewarding and inclusive work environment. We are proud to offer a competitive and comprehensive benefits package to meet the diverse needs of our team. Employee Benefits Include: Healthcare Insurance: Comprehensive coverage to ensure access to quality healthcare. Dental Insurance: Robust coverage for optimal oral health. Vision Insurance: Regular exams and corrective lenses covered. Disability Insurance: Short and long-term coverage protecting against loss of income due to illness or injury. Life Insurance: Providing financial security and peace of mind for our employees and their loved ones. Why Choose Us? Become a part of a dynamic team committed to professional growth and development. Explore our job openings and experience the rewards of being part of a company that values your health, happiness, and success.

Job Description OBLATE SERVICE CORPORATION OBLATE SCHOOL OF THEOLOGY JOB OPENING The Oblate School of Theology is seeking candidates for the following employment opportunity: Position Title: IT TECHNICAL and WEBMASTERPosition Status: On-Site, Full-Time, ExemptSummary of Description The IT Technical and Webmaster is responsible for supporting faculty in hybrid distance education courses, maintaining, and troubleshooting IT systems, and managing the school's web presence. This role includes technical support for learning management systems (currently Zoom™ and Moodle™), workstation upgrades, and audio/video system monitoring. The position also involves documenting and communicating system issues and recommending performance improvements. Essential Duties and Responsibilities Provide technical support for faculty teaching hybrid-distance education courses. Assist with training and support in Zoom™ and Moodle™ platforms. Provide assistance with Zoom™ live streaming for a few special presentations, such as Doctoral dissertation defenses, graduation ceremonies, and other events, as needed. Troubleshoot and upgrade workstations and related hardware/software. Plan and execute plugin and website updates Perform and maintain website backups Monitor and adjust audio/video systems for optimal performance. Document and communicate system issues with staff and vendors. Recommend and implement system performance improvements. Perform other duties as assigned. Education and/or Experience Associate's degree in Information Technology or related field preferred. Equivalent work experience in technical support and web management will be considered. Skills and Qualifications Excellent verbal and written communication skills. Proficiency in MS Office Suite. Strong problem-solving and customer service skills. Knowledge of LAN systems and help desk operations. Experience with audio/video systems and web content management. Work Hours Full-time, 40 hours per week. Monday through Friday, typically morning and afternoons, with some evenings and weekends as needed. Must pass background check and pre-employment drug testing

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job Title: IT Technician Zephyrus Engineering Limited is known for transforming ambitious projects into realities through expert engineering and advanced technology. We drive innovation, using cutting-edge solutions to tackle complex challenges in infrastructure, design, and technology. Were looking for an IT Technician who's eager to make an impact, supporting our teams and ensuring flawless digital operations. If you're passionate about technology, problem-solving, and ready to work at the forefront of engineering solutions, this is your chance to shine. Role Summary: As an IT Technician at Zephyrus Engineering Limited, you will play a critical role in maintaining and optimizing our tech infrastructure to keep our engineering and project teams connected, secure, and efficient. This role requires a hands-on problem solver who can address both urgent technical issues and routine system upkeep, all while delivering an exceptional IT experience to our employees. From supporting day-to-day operations to assisting with tech upgrades, you'll be essential in driving smooth IT operations across all departments. Key Responsibilities: - System Maintenance and Troubleshooting: Diagnose and resolve hardware, software, and network issues swiftly, ensuring minimal disruption to workflow. This includes computers, servers, peripherals, and network components. - Helpdesk Support: Provide responsive, professional support to employees, assisting them with a range of IT issues, from troubleshooting to guiding on best practices. - Hardware & Software Setup: Manage the installation, configuration, and upgrades of company hardware, software, and network devices for new hires, project deployments, and system improvements. - Network Administration: Oversee network health, performing routine monitoring, diagnostics, and troubleshooting for switches, routers, firewalls, and wireless systems. - Data Security & Compliance: Assist in implementing and monitoring data security protocols to protect sensitive information and prevent breaches, aligning with industry standards and regulatory compliance. - System Backup & Recovery: Perform regular data backups and support recovery processes to ensure data integrity and business continuity. - Inventory Management: Track and manage IT assets and inventory, ensuring that all equipment is accounted for, up to date, and properly stored. - Documentation & Reporting: Maintain detailed records of technical support, system maintenance, configurations, and updates to assist in troubleshooting and future audits. - Training & Support: Offer technical training to end users on new systems, software, and best practices to empower employees in their technology use. - Collaboration & Project Support: Work closely with the IT Manager and cross-functional teams to support and implement technology solutions aligned with company goals. Qualifications: - Education: Associate or Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience). - Experience: - 2+ years in IT support, preferably in an engineering or technical environment. - Proven experience troubleshooting network, hardware, and software issues. - Technical Skills: - Strong knowledge of Windows, Mac OS, and Linux operating systems. - Familiarity with Active Directory, VPNs, and firewalls. - Experience with network troubleshooting tools and diagnostic software. - Proficiency with Microsoft Office Suite, Google Workspace, and other productivity tools. - Knowledge of cyber security protocols and data protection best practices. - Soft Skills: - Excellent communication skills with the ability to explain technical issues in simple terms. - Strong organizational skills and attention to detail. - Ability to work independently as well as part of a collaborative team. - A proactive approach to problem-solving and a strong sense of responsibility. What We Offer: - Competitive Salary with performance-based incentives. - Comprehensive Benefits Package: Medical, dental, vision, and retirement options. - Professional Development: Training and certification opportunities to support your growth. - Work-Life Balance: Flexibility that respects both productivity and personal time. - Cutting-Edge Technology: Access to the latest IT tools and software to keep you at the top of your game. - Innovative Environment: Work alongside talented engineers and professionals who push boundaries in technology and engineering. Why Zephyrus Engineering Limited? Zephyrus Engineering Limited combines top-tier engineering with tech-forward solutions to drive results that matter. By joining our team, you'll be stepping into a role where your work directly supports groundbreaking projects that shape communities and industries. If you're looking for an opportunity to grow in a fast-paced, high-impact environment where every day presents new challenges and rewards, wed love to meet you. Ready to Join Us? Apply now with your resume and a cover letter detailing your IT experience and why Zephyrus Engineering is the perfect fit for your career path. Take your next step in a tech-driven, inspiring environment, apply today and become part of a team where your contributions matter.

Job Description Join Southern Star: Elevate Your Career and Earnings! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule Bonus Opportunity: Earn a Trained and Active Bonus of $1000.00, paid in two installments: $500.00 at 60 days of employment and $500.00 at 6 months. About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Ability to upsell while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX (New Braunfels or San Marcos, TX) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya. Having working knowledge of a PSA tool, such as Autotask is a plus. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX (New Braunfels or San Marcos, TX) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya. Having working knowledge of a PSA tool, such as Autotask is a plus. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description 2+ years of experience providing desk side support. Proficient troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc. Printer support can include barcode printers, various types of scanners (mainly HP and Sharp). Ability to resolve Windows XP and Windows7 Operating System Issues and Errors Basic Network troubleshooting skills and knowledge (mainly Cisco) Proficient in the latest Microsoft Office Applications Understanding of Symantec Virus Scan software Remedy (Software experience (preferred) Customer infrastructure support (wiring and connectivity) Proficient in Microsoft Active Directory Sarbanes Oxley Policies and Processes Maintain and abide with compliance activities (these activities are driven from a central compliance group). Experience with Computer asset tracking and lease management Experience with user ID creation Ability to communicate technical information to non-technical audiences Strong sense of customer service Good organizational skills Excellent Verbal and Written Communication Skills Ability to sift through technical issues and know what to do next and/or when to escalate for help Technical degree or equivalent experience Ability to multi-task Team-oriented / team player / ability to share ideas as well as listen to ideas Working knowledge of Cisco devices/networking is preferred Some experience with support and administration of telephones (PBX system and/or VoIP system). Ability to walk and bend and perform labor-related duties of connecting computer equipment Ability lift up to 25 lbs. when moving electronic equipment (all lifts over 25 lbs. require two or more employees to perform the task Qualifications Open to on call, site visit and overtime.