Technical support technician jobs in South Dakota - 184 jobs
Level 1 IT helpdesk agent
Coforge
Technical support technician job in Sioux Falls, SD
Job Title: Level 1 IT helpdesk agent
Skills: Troubleshooting, IT helpdesk
Experience: 1+ Years
Onsite role and Full time
We at Coforge are hiring Level 1 IT helpdesk agent with the following skillset:
Provide Level 1/2 support to the client.
Identify issues and escalate issues when necessary.
Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat
Escalate user issues to appropriate resources when necessary.
Perform software, hardware and basic network troubleshooting.
Clearly document user issues and troubleshooting steps.
Maintain technical documentation.
Perform other duties as assigned.
$31k-51k yearly est. 1d ago
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Customer Support Engineer
Higher Recruitment, Inc.
Technical support technician job in Sioux Falls, SD
Qualifications:
Four-year electronics, mechanical, or manufacturing engineering degree, related major or established relative work experience preferred
Experience with customer relationships a plus
Strong troubleshooting and debugging skills to resolve complex technical challenges.
Ability to interpret customer technical drawings
Excellent customer service skills to build strong relationships and ensure customer satisfaction.
Experience in Lean concepts
Familiar with standard desktop applications and a basic understanding of ERP systems
Good technical writing and verbal communication skills. Fluent in English, both written and verbal.
Physical Requirements:
Lift and carry up to 45 pounds.
Distinguish and identify colors
Ability to work with odors
Ability to work with minimum supervision.
Ability to interact with a variety of personnel in a positive and professional manner.
Wear all proper protective equipment as required in work area in accordance with Safety Policy and OSHA standards.
Essential Duties and Responsibilities
Guide customers through the process of implementing and deploying new products
Review customer change orders to implement in a timely and controlled manner
Investigate and resolve customer requests and issues in support of the daily manufacturing efforts by attending customer calls or visits.
Participate in design for manufacturability review (DFM) of new and existing products in support of continuous process improvements and customer service.
Support document control and assembly writer teams with BOM review and guidance based on customer need.
Work closely with production and process engineering teams to implement customer change requests, manage proto builds, and assist with other customer requests
Assist with component review and analysis
Assist with training technical staff and production personnel on customer requirements and changes
Additional Duties and Responsibilities
Participate in 5S, Kaizen, safety and health program, special projects, serve on various committees and work with other teams as necessary to complete assignments.
Perform all other duties as assigned.
Contacts: Frequent external and internal contact with vendors, customers and associates.
Working Conditions: General office and production environment.
Travel: Minimal travel required. Less than 10%
Accountability: The Customer Project Engineer is accountable for possessing and applying the necessary technical and system knowledge to manage customer expectations and stay informed on new developments. The Customer Project Engineer must maintain a professional attitude. Manages time effectively to focus efforts on top priorities of the job and is accountable for practicing and promoting safe working habits in compliance with company policies/procedures.
Supervision: No direct supervisory responsibilities. Support and provide high quality service to internal and external customers.
$48k-69k yearly est. 5d ago
On-Site IT Support Analyst
LCI-Lawinger Consulting 3.6
Technical support technician job in Brookings, SD
Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. .
Responsibilities:
Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software
.
Assist with large project to reset all IT devised IP Address.
Printer support for Laserjet and Label (Zebra, Datamax, Other) printers,
Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately
.
Assist in the creation/maintenance of documentation.
Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision.
$22-$28/HR
$22-28 hourly Auto-Apply 59d ago
Biomedical Technician/Equipment Support Specialist
Veterans Engineering
Technical support technician job in Sturgis, SD
Job Description
Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization.
Responsibilities
Install, calibrate, and maintain biomedical equipment to ensure optimal performance.
Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices.
Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes.
Provide technicalsupport to healthcare staff, offering training and guidance on proper equipment usage.
Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies.
Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures.
Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization.
Requirements
A two-year associate degree or higher in an applied science or equivalent military training.
Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment.
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards.
Familiarity with the setup and application of test equipment.
Ability to read, analyze, and interpret technical literature, schematics, and drawings.
A minimum of 3 years of hospital or healthcare experience performing medical equipment maintenance.
Travel Requirements
Travel to client locations is required for this position and may vary based on project needs.
EEO Statement
Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
$31k-50k yearly est. 16d ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support technician job in Watertown, SD
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-31k yearly est. 2d ago
IT Help Desk
Poet 4.8
Technical support technician job in Sioux Falls, SD
At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world.
CULTURE IS KING AT POET
We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins!
JOB SUMMARY & RESPONSIBILITIES
In POET Information Technology (IT), we proactively deliver a high level of service to empower our business units to create more value for POET. We work closely as a team, in a fun, fast-paced, changing environment to plan, execute and support IT initiatives. We recognize our end users as partners and work together to provide innovative and current solutions.
An IT Help Desk team member at POET provides first level technicalsupport and guidance to users by responding to inquiries, troubleshooting and resolving problems for all software and hardware issues; printer support (Canon, HP and Dell); escalating and dispatching appropriate IT personnel as needed; communicate technical issues with team members to research and implement solutions; document inquiries and resolutions in the Help Desk trouble ticketing system; communicate all changes to appropriate IT management; keeps skills in relevant technologies up to date and takes steps to constantly improve those skills.
This is an on-site role located in Sioux Falls, SD. Responsibilities include:
Adhere to all security practices and procedures to safeguard company resources.
Provide a high level of service while supporting end users. Support includes laptops, desktops, cell phones, IP phones, and voicemail systems.
Successfully troubleshoot issues both independently and in collaboration with all available resources.
Work with technicalsupport team members from external organizations to troubleshoot and repair hardware, software, and telecommunications systems.
Manage internal requests for system issues or enhancements by prioritizing issues, communicating status to affected parties, and updating the Help Desk trouble ticketing system. The Help Desk trouble ticketing system is utilized to track user issues and provide IT with metrics to track user satisfaction.
Provide routine and emergency support to team members in-person, over the telephone, and/or through remote support systems.
Travel to remote sites as necessary to support operations.
Assist other IT personnel in the completion of projects as assigned by the appropriate supervisor, manager, or the IT Director.
Communicate frequently with end users as well as other support teams.
Foster a culture of safe behavior and environmental compliance at all times.
Maintain a team environment at all times and champion POET in the community.
Since we're all about teamwork and getting the job done, your skills may be put to a lot of other uses!
QUALIFICATIONS & SKILLS
Associates degree in a technical field or equivalent experience.
1 - 3 years of experience supporting the following competencies:
Working knowledge of Windows based computer systems, computer hardware and software applications; local area networks.
Specific knowledge and experience with Windows Operating system based PCs and laptops;
Familiarity with TCP/IP protocols, phone and network servers as well as other related hardware.
Troubleshoot PC, Printer and non-application support software problems until resolution is achieved.
Ability to troubleshoot hardware and software problems
Install and upgrade hardware and desktop software.
Knowledge of the basics of Microsoft Office Suite and the ability of learning new programs.
A SUCCESSFUL CANDIDATE WILL HAVE
High level of personal integrity
Interpersonal skills - ability to effectively interact with individuals at all levels within/outside the organization
Demonstrated problem-solving and critical thinking skills
Ability to embrace and promote change
Ability to work in a team environment
WORK ENVIRONMENT
This position operates in an office environment, working at a personal computer where you may sit or stand. Most of our Sioux Falls office workspace consists of an open-concept design intended to promote open communication and collaboration.
GROWTH & DEVELOPMENT OPPORTUNITIES
At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset.
BENEFITS
For eligible team members
Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution
Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses
Competitive pay, including shift premium pay for qualifying positions
401K with company match
Paid time off and paid holidays - 40 hours available on day ONE!
Paid Parental Leave
Tuition reimbursement
Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations
OTHER PERKS
For eligible team members
A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually
Onsite fitness centers or fitness reimbursements
Safety and cold weather gear reimbursements
Discounted home and auto insurance
POET is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, abilities, merit, and other legitimate business factors, without regard to any legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, compensation, benefits, working conditions, promotion, and termination.
$30k-60k yearly est. Auto-Apply 27d ago
IT Support Specialist
Expansion Capital Group
Technical support technician job in Sioux Falls, SD
Requirements
Required Education and Experience
A minimum of an Associate's Degree in an IT computer related field with 1+ years of experience.
Knowledge of business computer hardware
Experience with operating systems including Windows OS, Linux, Mac OS X, IOS, Android
Application support experience
Working knowledge of IT diagnostic utilities
Ability to set goals and meet objectives
Adherence to quality problem resolution, done right the first time
Good written and oral communication skills
Strong interpersonal skills, with a focus on rapport-building, listening, and questioning skills
Strong documentation skills of processes and procedures
Additional Eligibility Qualifications
Ability to conduct research into a wide range of IT issues
Ability to absorb and retain information and new technology quickly
Ability to present ideas in user-friendly language
Highly self-motivated and directed
Keen attention to detail
Ability to listen and adhere to directions
Analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Customer service orientation
Experience working in a team-oriented, collaborative environment
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$31k-51k yearly est. 3d ago
IT Help Desk
Dynamic Business Solutions
Technical support technician job in Sioux Falls, SD
Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries.
About Us:
At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients.
Job Summary:
We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary.
Key Responsibilities:
TechnicalSupport: Provide first-line technicalsupport to end-users for hardware, software, and network issues, ensuring timely resolution.
Incident Management: Log, track, and manage incidents and service requests submitted by the users.
Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications.
User Assistance: Assist users with account setup, password resets, and access to applications and systems.
System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades.
Documentation: Create and maintain documentation for IT procedures, solutions, and user guides.
Escalation: Escalate complex issues to higher-level support or specialized teams when necessary.
Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services.
Qualifications:
Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Experience: 1-2 years of experience in IT help desk support.
Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts.
Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction.
Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively.
Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously.
Team Player: Ability to work effectively both independently and as part of a team.
Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment.
Benefits:
Competitive salary
Health, dental, and vision insurance
Retirement plan with company match
Paid time off and holidays
Professional development opportunities
Supportive and collaborative work environment
$31k-51k yearly est. 60d+ ago
IT Help Desk
Dynamic Business Solutions Sioux Falls
Technical support technician job in Sioux Falls, SD
Job Description
Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries.
About Us:
At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients.
Job Summary:
We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary.
Key Responsibilities:
TechnicalSupport: Provide first-line technicalsupport to end-users for hardware, software, and network issues, ensuring timely resolution.
Incident Management: Log, track, and manage incidents and service requests submitted by the users.
Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications.
User Assistance: Assist users with account setup, password resets, and access to applications and systems.
System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades.
Documentation: Create and maintain documentation for IT procedures, solutions, and user guides.
Escalation: Escalate complex issues to higher-level support or specialized teams when necessary.
Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services.
Qualifications:
Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.
Experience: 1-2 years of experience in IT help desk support.
Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts.
Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction.
Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively.
Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously.
Team Player: Ability to work effectively both independently and as part of a team.
Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment.
Benefits:
Competitive salary
Health, dental, and vision insurance
Retirement plan with company match
Paid time off and holidays
Professional development opportunities
Supportive and collaborative work environment
#hc207528
$31k-51k yearly est. 27d ago
Associate IT Support Specialist
Falcon Plastics 3.9
Technical support technician job in Brookings, SD
At Falcon Plastics, we pride ourselves on being an innovative, family-owned manufacturer with a strong commitment to our people. We believe our employees are the foundation of our success-and we're looking for someone who's eager to grow their IT career while supporting a collaborative, hands-on team.
Position Summary
We're seeking an IT Support Specialist to provide front-line technicalsupport for end users across our manufacturing locations. This role focuses on troubleshooting day-to-day user issues, provisioning laptops, phones, and applications, and resolving Tier 1 and some Tier 2 support tickets. You'll work closely with a small IT team, gaining exposure to enterprise systems and opportunities to grow into advanced infrastructure support.
What You'll Do
Provide first- and second-level technicalsupport to employees, ensuring timely and effective resolution of IT issues.
Troubleshoot hardware, software, peripheral, and mobile device problems.
Provision and configure laptops, thin clients, mobile devices, and VoIP phones.
Monitor and maintain IT Help Desk tickets, ensuring quick follow-up and clear communication with users.
Assist with software installations, updates, and patches (Windows OS, MS Office, Adobe, VMware, Citrix, etc.).
Train employees on computer equipment and software as needed.
Document issues, solutions, and procedures in IT systems and maintain equipment inventory.
Assist IT staff with escalations, preventative maintenance, and projects (including server/network equipment setup).
Support cabling, racking, and barcode scanner configuration when needed.
Foster positive working relationships across departments and with vendors.
What We're Looking For
1-3 years of IT support/help desk experience preferred (manufacturing environment a plus).
Strong troubleshooting skills for hardware, software, and mobile devices.
Working knowledge of Microsoft environments, Active Directory, and ticketing systems.
Willingness to learn and adapt in a fast-paced setting.
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Why Join Falcon Plastics?
Competitive pay and comprehensive benefits package.
Hands-on experience with enterprise systems and opportunities for career growth.
A supportive team culture where your contributions make a difference.
Stability of a long-standing, family-owned company with a people-first philosophy.
Location
This position is based on-site at our Brookings, SD facility.
$36k-47k yearly est. 60d+ ago
Tier 3 Technical Support Specialist
ASM Research, An Accenture Federal Services Company
Technical support technician job in Pierre, SD
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$31k-50k yearly est. 39d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in North Sioux City, SD
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$24k-32k yearly est. 7d ago
IT Technician
Vantage Point Solutions 4.4
Technical support technician job in Mitchell, SD
The Internal IT Technician is responsible for providing technicalsupport, maintaining internal IT systems, and assisting with infrastructure and security initiatives. This role requires hands-on experience with hardware, software, and network troubleshooting, as well as a working knowledge of compliance frameworks such as SOC 2.
Responsibilities and Duties:
Provide technicalsupport to internal users across hardware, software, and network issues.
Install, configure, and maintain desktops, laptops, printers, and mobile devices.
Support Microsoft 365 administration, including user setup, license management, and troubleshooting.
Assist with network and server maintenance, including patching, monitoring, and backups.
Maintain IT asset inventory and ensure accurate documentation of systems and configurations.
Participate in internal audits and support SOC 2 compliance efforts by following and documenting IT policies and procedures.
Identify and escalate security risks or non-compliant practices.
Collaborate with the IT Manager on projects such as system upgrades, migrations, and new technology rollouts.
Qualifications:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
2+ years of experience in an IT support or technician role.
Familiarity with SOC 2 compliance requirements and IT security best practices.
Proficiency with Windows OS, Microsoft 365, and basic networking concepts.
Strong troubleshooting, communication, and documentation skills.
Preferred Skills:
Experience with endpoint management tools.
Exposure to cloud platforms (Azure, AWS).
Understanding of Information Technology Infrastructure.
Compensation and Benefits:
This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.
About Vantage Point Solutions
Vantage Point Solutions was founded in 2002 by a team who believed in putting people - both employees and clients - first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.
The entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too).
EEO
Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”
$29k-39k yearly est. Auto-Apply 59d ago
Maintenance Technician / Facilities Support Specialist
Wind Circle Network
Technical support technician job in Fort Pierre, SD
Join Our Team at Wind Circle Network, Inc.! Are you someone who takes pride in keeping workspaces safe, functional, and well-maintained? Wind Circle Network, Inc. in Fort Pierre, SD is looking for a reliable and hardworking Maintenance Technician / Facilities Support Specialist to help maintain our buildings and grounds across multiple locations. In this hands-on role, you'll play a key part in ensuring our facilities run smoothly and efficiently every day.
Pay - $15 per hour
Responsibilities:
Perform routine maintenance tasks such as HVAC system checks, plumbing repairs, and electrical installations, replacing light bulbs and minor repairs.
Complete light carpentry tasks (e.g., patching drywall, installing shelves or fixtures)
Respond promptly to maintenance requests and address any issues that may arise.
Conduct regular inspections to identify and fix potential maintenance issues before they become major problems.
Perform routine vehicle maintenance, including oil changes and general upkeep to ensure safe and reliable operation.
Maintain accurate records of all maintenance activities and repairs.
Assist with facility improvement projects as needed.
Flexibility to travel between multiple locations to transport tools, equipment, and materials.
Mow lawns and maintain landscaping across all properties.
Perform snow removal using appropriate equipment and materials across all properties.
Follow safety procedures and company policies at all times.
Perform other duties as assigned.
Qualifications:
Prior experience in maintenance or facilities support roles.
Knowledge of HVAC, plumbing, carpentry and electrical systems is a plus.
Valid driver's license and reliable transportation.
Ability to load and pull a trailer safely and efficiently.
Ability to lift and carry items up to 50 lbs.
Ability to work in various weather conditions.
Excellent problem-solving skills and a proactive approach to maintenance.
Ability to work independently and as part of a team.
Strong work ethic and attention to detail.
We are looking for someone who takes pride in their work and pays attention to detail. The ideal candidate will have a proactive attitude towards problem-solving, strong communication skills and the ability to work independently.
About Us:
Wind Circle Network, Inc. is an information technology company offering a broad range of products and services. With a strong track record as a government service provider, we have service-related contracts in place. Our customer base is very diverse, including Federal, State, and small to medium-sized commercial business.
To learn more about Wind Circle Network, Inc. and our commitment to sustainability, visit our website at *********************
$15 hourly 60d+ ago
On-Site IT Support Analyst
LCI-Lawinger Consulting 3.6
Technical support technician job in Brookings, SD
Job Description
Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. .
Responsibilities:
Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software
.
Assist with large project to reset all IT devised IP Address.
Printer support for Laserjet and Label (Zebra, Datamax, Other) printers,
Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately
.
Assist in the creation/maintenance of documentation.
Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision.
$22-$28/HR
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$22-28 hourly 1d ago
Biomedical Technician/Equipment Support Specialist
Veterans Engineering
Technical support technician job in Sturgis, SD
Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization.
Responsibilities
Install, calibrate, and maintain biomedical equipment to ensure optimal performance.
Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices.
Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes.
Provide technicalsupport to healthcare staff, offering training and guidance on proper equipment usage.
Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies.
Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures.
Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization.
Requirements
A two-year associate degree or higher in an applied science or equivalent military training.
Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment.
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards.
Familiarity with the setup and application of test equipment.
Ability to read, analyze, and interpret technical literature, schematics, and drawings.
A minimum of 3 years of hospital or healthcare experience performing medical equipment maintenance.
Travel Requirements
Travel to client locations is required for this position and may vary based on project needs.
EEO Statement
Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
$31k-50k yearly est. Auto-Apply 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support technician job in Rapid City, SD
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-31k yearly est. 2d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical support technician job in Pierre, SD
The Tier 2 TechnicalSupport Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$31k-50k yearly est. 39d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Sioux Falls, SD
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$24k-31k yearly est. 7d ago
Maintenance Technician / Facilities Support Specialist
Wind Circle Network, Inc.
Technical support technician job in Fort Pierre, SD
Job Description
Join Our Team at Wind Circle Network, Inc.! Are you someone who takes pride in keeping workspaces safe, functional, and well-maintained? Wind Circle Network, Inc. in Fort Pierre, SD is looking for a reliable and hardworking Maintenance Technician / Facilities Support Specialist to help maintain our buildings and grounds across multiple locations. In this hands-on role, you'll play a key part in ensuring our facilities run smoothly and efficiently every day.
Pay - $15 per hour
Responsibilities:
Perform routine maintenance tasks such as HVAC system checks, plumbing repairs, and electrical installations, replacing light bulbs and minor repairs.
Complete light carpentry tasks (e.g., patching drywall, installing shelves or fixtures)
Respond promptly to maintenance requests and address any issues that may arise.
Conduct regular inspections to identify and fix potential maintenance issues before they become major problems.
Perform routine vehicle maintenance, including oil changes and general upkeep to ensure safe and reliable operation.
Maintain accurate records of all maintenance activities and repairs.
Assist with facility improvement projects as needed.
Flexibility to travel between multiple locations to transport tools, equipment, and materials.
Mow lawns and maintain landscaping across all properties.
Perform snow removal using appropriate equipment and materials across all properties.
Follow safety procedures and company policies at all times.
Perform other duties as assigned.
Qualifications:
Prior experience in maintenance or facilities support roles.
Knowledge of HVAC, plumbing, carpentry and electrical systems is a plus.
Valid driver's license and reliable transportation.
Ability to load and pull a trailer safely and efficiently.
Ability to lift and carry items up to 50 lbs.
Ability to work in various weather conditions.
Excellent problem-solving skills and a proactive approach to maintenance.
Ability to work independently and as part of a team.
Strong work ethic and attention to detail.
We are looking for someone who takes pride in their work and pays attention to detail. The ideal candidate will have a proactive attitude towards problem-solving, strong communication skills and the ability to work independently.
About Us:
Wind Circle Network, Inc. is an information technology company offering a broad range of products and services. With a strong track record as a government service provider, we have service-related contracts in place. Our customer base is very diverse, including Federal, State, and small to medium-sized commercial business.
To learn more about Wind Circle Network, Inc. and our commitment to sustainability, visit our website at *********************
#hc199973
$15 hourly 21d ago
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