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Technical Support Technician Jobs in South Hill, WA

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  • Information Technology Support Technician

    Capgemini Engineering 4.5company rating

    Technical Support Technician Job In Seattle, WA

    We are seeking a skilled and dedicated Application/ Technical/ Network IT Support Technician to join our dynamic team. In this role, you will be responsible for providing comprehensive technical support for our business-critical software applications. You will play a crucial role in ensuring smooth operations, resolving issues, and contributing to the continuous improvement of our application services! Key responsibilities: Good communication skills, with the ability to explain complex technical concepts to non-technical users. Prioritizing customer needs with the ability to work both independently and as part of a team. Knowledge of application performance monitoring tools. Application Services. Release & Deployment. Reporting & Management. Excellent problem-solving and trouble-shooting skills. Required Skills: Associate's degree /bachelor's degree in information technology, Computer Science, or a related field (or equivalent work experience). Minimum of 2 years of IT Support experience, preferably in installing, configuring, supporting, and administering food and beverage management software products. Flexibility to work during US hours and in 24x7 shifts as required. Experience with IT service management frameworks preferred (e.g., ITIL). Understanding of SCCM. Solid understanding of networks, PCs, and ability to resolve installation issues. Familiarity with operating systems (Windows Server 2007, 2010, 2011, Oracle, and VMware). Hardware installation and replacement process. Configuration support process. Staging and Installation support process. Experience with Hardware and software trouble-shooting. Experience with POS (Point of Sales)/ Retail technology. Have knowledge of Printers connectivity etc. Knowledge on Switches, Routers. Experience with Networking protocols (DHCP, TCP-IP etc.). Experience with Reimaging of desktop/ laptops. End Point management (Kaseya). Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Engineering World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet. Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Get the Future You Want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
    $75k-97k yearly est. 15d ago
  • Technician - Integration Engineering II - B

    Hiretalent-Staffing & Recruiting Firm

    Technical Support Technician Job In Kent, WA

    Do you have experience drilling precision holes? If so, what kind of materials? Countersinking/installing tolerance fasteners? Do you have hydraulic assembly experience or any other precision assembly experience? Working from a drawing? Do you have cleanroom experience?
    $57k-118k yearly est. 5d ago
  • DDC Systems Integration Technician

    Gulfstream Strategic Placements

    Technical Support Technician Job In Seattle, WA

    Job Title: Systems Integration Technician We seek a skilled Systems Integration Technician to join our team in Seattle, WA. This role is perfect for professionals passionate about control systems, automation, and seamless integration across diverse platforms. The ideal candidate has strong experience in BAS/DDC system integration, programming, and troubleshooting, ensuring optimal system functionality for commercial and industrial projects. Key Responsibilities Collaborate with clients, engineers, and technicians to design and execute building automation system (BAS) integrations that meet specific project requirements. Program and configure DDC controllers, HMIs, and network communication protocols (BACnet, Modbus, and LonWorks) to optimize control system functionality. Conduct on-site implementation, testing, and validation of integrated control systems, ensuring compliance with industry standards and performance specifications. Troubleshoot and resolve system integration issues, employing critical thinking and technical expertise to deliver reliable solutions. Maintain detailed project documentation, including system architecture, programming logic, and troubleshooting guidelines. Provide training and technical support to clients and internal teams to ensure proper system operation and maintenance. Qualifications 3+ years of experience in control systems integration, BAS/DDC programming, or automation technology. Strong knowledge of Tridium Niagara, Distech, Alerton, Johnson Controls Metasys, ALC, and Schneider Electric BAS platforms. Hands-on experience with networking protocols (BACnet, Modbus, LonWorks) and industry-standard software tools such as AutoCAD, Revit, Bluebeam, and MS Project, preferably. Ability to read and interpret control sequences, wiring diagrams, and mechanical plans for system integration. Excellent problem-solving, collaboration, and communication skills, proven to work directly with clients and project teams. Local and stable work history in the Seattle, WA market, ensuring familiarity with regional industry standards and best practices. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $57k-118k yearly est. 15d ago
  • Power Generation Field Technician Seattle

    Cummins 4.6company rating

    Technical Support Technician Job In Seattle, WA

    •Mechanical aptitude (Schooling/Shop) •Basic Hand tools •Basic Computer skills •Clean Driving Record •Basic understanding of Electricity Aprenticeship
    $26k-46k yearly est. 5d ago
  • Retail Merchandising Support Associate, Tukwila Furniture - Part Time

    Macy's 4.5company rating

    Technical Support Technician Job In Tukwila, WA

    Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Summary As a Merchandising Colleague, also known as a Front of House Colleague, the expertise you develop in Macy's merchandise and services will let you create exceptional experiences for every customer you encounter. You will also be responsible for aiding in floor relocations, enhancing the visual presentation of merchandise, arranging and maintaining product displays, and ensuring up-to-date pricing and signage. We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays. What we can offer you Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What you will do Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer. Offer options and solutions to customers to complete the sale Wrap-Up the moment to close out the customer's shopping journey, celebrating their purchases and sharing in their excitement Master store products, services, loyalty programs, and Macy's sales systems and use knowledge to help customers find what they need and suggest additional items. Maintain department recovery standards, including selling floor and fitting rooms. Ensure accurate pricing and signage throughout the store is by regularly using technology to update product prices, promotions, and information on products and fixtures in accordance with company guidelines and policies Work with other team members to achieve department goals and maintain a positive work environment. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Skills You Will Need Product knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. Continuous learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources. Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Collaboration: Partnership with the total team to drive sales and deliver the customer experience Who you are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Enjoy meeting people, learning about them, and sharing information Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics You can handle electronic devices with no problem Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English No Education or Experience Required Essential Physical Requirements Prolonged periods (at least two consecutive hours) of standing/walking around the store or department Frequent use of computers and handheld electronic equipment Reaching, including above eye level, crouching, kneeling, stooping and color vision. This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders. Lifting and moving items weighing up to 50 lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macys JOBS.com.
    $35k-43k yearly est. 13d ago
  • Hardware Technician

    SDLC Technologies

    Technical Support Technician Job In Redmond, WA

    Hardware Engineering and R&D - Lab Technician, Hardware 3 • Candidate Location Requirements: Puget Sound, WA • If hybrid, # of days contractor will be required to work onsite: 100% onsite • Daily Schedule & OT estimate: Monday-Friday NO OT • Chance for Extension (Y/N): Y Top 3 Hard Skills Required + Years of Experience 1. Demonstrate excellent computer and technical skills; proficiency with Microsoft applications and virtual meeting platforms is essential - CPU and GPU Performance benchmarking. | 5-7 years of experience 2. Maintain, repair, and troubleshoot systems including servers, network switches, and peripheral devices. | 5-7 years of experience 3. Ability to build liquid cooling systems - hydraulic connections, rack setup, etc | 5-7 years of experience Hard Skills Assessments • Expected Dates that Hard Skills Assessments will be scheduled: The week of 3/17 • Hard Skills Assessment Process: The assessment process will include 2 rounds of assessments • Required Candidate Preparation: Candidates should be prepared to talk about past work experience. Summary: An AI Sever-focused R&D Computer Technician managing setup, testing and maintenance of AI-focused hardware projects in our Puget Sound Area labs. Job Description: • Maintain cleanliness and organization of laboratory space. • Demonstrate excellent computer and technical skills; proficiency with Microsoft applications and virtual meeting platforms is essential - CPU and GPU Performance benchmarking. • Possess a technical background with experience in datacenter environments and networking preferred. • Experience with control systems and/or data acquisition systems preferred. • Exhibit motivation, critical thinking, time management, organizational, and communication skills. • Provide on-premise assistance and support for computer equipment operations and other technical issues. • Maintain, repair, and troubleshoot systems including servers, network switches, and peripheral devices. • Possess thorough knowledge of computer systems and IT components. • Opportunity to work with emerging technology. • Ability to build liquid cooling systems - hydraulic connections, rack setup, etc. • Ability to provide input and conduct functional test plans. • Familiarity with Product Development Processes. Responsibilities: • Perform maintenance and repairs on test equipment. • Assist in the setup and teardown of projects. • Setup telemetry and data acquisition systems, Collect telemetry data and test results from ongoing projects. • Install and configure new systems and equipment. • Attend project meetings and provide feedback as required. • Approach tasks with a professional, courteous, and collaborative attitude. • Set up computers with new operating systems and software configurations. • Configure networks for new user systems. • Perform system updates to ensure all systems are current. • Create and assign virtual machines as needed. • Conduct data backups regularly. • Troubleshoot and resolve system failures and bugs. • Demonstrate the ability to adapt, multitask, prioritize, and manage time effectively. • Work with installing temperature, pressure and flow sensors. Basic knowledge on fluid handling, plumbing and leak control. Ability to read single line diagrams/ flow diagrams. • Ability to execute test plans, collect and periodically report data. Years of experience: • 5-7 years of related experience
    $37k-55k yearly est. 3d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Technical Support Technician Job In Seattle, WA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $59k-76k yearly est. 52d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical Support Technician Job In Fife, WA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-41k yearly est. 11d ago
  • IT Helpdesk Technician

    Us Tech Solutions 4.4company rating

    Technical Support Technician Job In Seattle, WA

    Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-57k yearly est. 13d ago
  • Business Technical Support Specialist (ITP C-BU)

    City of Seattle 4.5company rating

    Technical Support Technician Job In Seattle, WA

    Seattle Public Utilities (SPU) is seeking an experienced Business Technical Support Specialist to provide comprehensive IT support services across all SPU locations. This position will partner with SPU staff and Seattle IT, delivering expert troubleshooting, training, and implementation of business technology solutions. As a Business Technical Support Specialist, you will manage SPU's extensive computing inventory of over 2,500 devices, coordinate technology transitions during facility remodeling projects, and lead conference room A/V technology implementation and support. You will maximize the value of SPU's technology investments through strategic asset management, including equipment reallocation, surplus activities, and specialized imaging services tailored to business needs. About Seattle Public Utilities: Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU's work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations. For more information about Seattle Public Utilities (SPU), checkout the: SPU Workplace Expectations Strategic Business Plan SPU commits to Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities. We know work isn't only about what you do, it's also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance, including: Family-friendly and multicultural work environment Generous benefits package Free public transportation options City pension plan with employer/employee contributions Growth potential and advancement opportunities Job Responsibilities Business Technology Support Services Serve as a technical liaison between SPU staff and Seattle IT desktop support Provide expert troubleshooting for business technology issues Train SPU staff on effective use of business technology systems Create and maintain technical documentation for business systems Conference Room Audio/Visual Technical Support Troubleshoot SPU Cisco Room Kits at Seattle Municipal Tower and other SPU business locations Configure and reset room kits, manage cabling issues, and partner with Seattle IT on complex problems Create and manage how-to and training documentation for conference room technology Provide in-person, on-call assistance for business meetings and presentations Digital Signage Management Manage and support SPU Digital Signage players at SMT and remote locations Provision new digital signage systems as required for business communication needs Coordinate with Seattle IT and Privacy/Security for on-boarding devices into the City network Serve as technical liaison with SPU Communications Team for digital signage content Business IT Asset Management Process and deploy new computer equipment for SPU business users Manage lifecycle replacement program for 500+ business computers annually Maintain comprehensive inventory tracking for more than 2500 business computing devices Coordinate mobile device provisioning with SPU Telephone Coordinators for field staff Implement strategic surplus/reallocation of technology assets to maximize value Business Technology Migration Projects Provide logistical support for the migration of 2500+ business computers to Windows 11 Coordinate with business units to minimize operational disruption during migrations Ensure quality verification for newly imaged business computers Support physical moves of workstations during facility remodeling projects Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Experience: Three (3) years of experience in Information Technology or related work of similar scope and nature in a mid-large scale, complex organization, including experience with hardware deployment, configuration, troubleshooting, inventory management systems, asset tracking, and providing technical support and training to end-users. Education: Prefer Associate's degree in Information Technology or a related technical field Combinations of appropriate education, training, certification, and experience(s) will be evaluated on an individual basis for comparability. Licenses, Certifications and Other Requirements:
    $47k-66k yearly est. 3d ago
  • Systems Support Specialist

    The Energy Authority 4.1company rating

    Technical Support Technician Job In Bellevue, WA

    ***Part-Time opportunity. Applicant must be currently enrolled in Information Technology related program at a college or university. The Energy Authority is a public power-owned, nonprofit corporation with offices in Jacksonville, Florida, and Bellevue (Seattle), Washington. TEA provides public power utilities with access to advanced resources and technology systems so they can respond competitively in the changing energy markets. Through partnership with TEA, utilities benefit from an experienced organization that is singularly focused on deriving the maximum value of their assets from the market. TEA Values TEA employees share a common sense of purpose. When TEA accomplishes its mission, the result is improved quality of life for the citizens and businesses of the communities our clients serve. TEA employees exceed the expectations of those they serve, deliver services with the highest standards of fair, honest, and ethical behavior, set the standard for service and expertise in our industry, embody a spirit of collaboration, and embrace TEA's founding entrepreneurial spirit by seizing opportunities to deliver value. If you are self-motivated, driven to deliver excellence, and passionate about your career, TEA is the perfect place for you. It's YOUR Future. It's OUR Future. SUMMARY The Systems Support Specialist's role is to provide Tier One support to the organization and to ensure the stability, integrity, and efficient operation of the organization's IT systems in support of the core organization functions. This individual will apply proven communication and problem-solving skills to help identify, communicate, and resolve systems issues in order to maximize the benefit of the organization's investments. ***Part-Time opportunity. Applicant must be currently enrolled in Information Technology related program at a college or university. ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned. Customer Service: Provides basic end-user training on systems and software Develop a working knowledge of the organization and the company's key functional processes and resources. Systems Support: Recommends the purchase of desktop hardware, software, and accessories Inspects, installs, upgrades, configures, and tests new and existing hardware and software systems Performs equipment installations and relocations Implements the electronic storage policy, including recorded voice logs, system backup tapes, and offsite storage Ensures that process documentation exists for all routine and troubleshooting duties Troubleshooting & Ticket Resolution: Ensures timely assessment, resolution, documentation, and communications with end users of issues in the support tracking system Troubleshoots, repairs, and works with equipment and software manufacturers to resolve problems on systems including, but not limited to: workstations, computer networks, printers, telephone equipment, videoconferencing systems, data feeds and application software Maintains electronic trouble ticket log Team Duties: Assists other IT staff, as required, with general system support throughout the organization Be available to perform on-call duty, as needed Assists in departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education COMPENSATION Competitive base salary ranges based on role, level, and location: $20.51-27.75/Hour. EDUCATION and/or EXPERIENCE Must be currently enrolled in Information Technology related program at a college or university. Associate's degree in a related area is desired, combined with 1-2 years of experience in the field or in a related area, or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Appropriate Microsoft certification highly desired.
    $20.5-27.8 hourly 3d ago
  • Automated Retail Service Desk Engineer

    Pokemon Company 4.5company rating

    Technical Support Technician Job In Redmond, WA

    Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at corporate.pokemon.com and pokemon.com. Get to know the role * Job Title: Automated Retail Service Desk Engineer * Job Summary: As a Service Desk Engineer, you will be a key player in ensuring the seamless operation of our vending machine network. Leveraging your extensive experience in automated retail and support operations, you will provide expert-level remote troubleshooting, diagnostics, and technical guidance. You will collaborate closely with field technicians, merchandisers, and our various vendors to resolve complex issues. This position requires someone with the ability to analyze machine performance data and drive continuous improvement in throughout our support processes. * FLSA Classification (US Only): Exempt * People Manager: No What you'll do * Expert Remote Troubleshooting: Utilize your in-depth technical knowledge and diagnostic tools to remotely troubleshoot and resolve complex vending machine issues, minimizing downtime and maximizing customer satisfaction. * Advanced Ticket Management: Efficiently handle escalated and complex support tickets, demonstrating advanced problem-solving skills and technical expertise. * Data Analysis and Insights: Collect, analyze, and interpret machine performance data to identify trends, root causes of issues, and opportunities for proactive maintenance and improvement. * Vendor Collaboration: Build and maintain strong relationships with our software and field vendors, collaborating on complex issue resolution and advocating for feature enhancements. * Proactive Monitoring and Problem Prevention: Implement and refine proactive monitoring strategies to identify and address potential machine problems before they impact service. * Process Optimization: Leverage your experience to identify areas for process improvement, automation, and efficiency gains within the support function. * Knowledge Sharing: Develop and maintain comprehensive documentation and training materials to empower the support team and field technicians. What you'll bring * Five (5) to seven (7) years of relevant professional experience or a demonstrated equivalent level of expertise in a Sr. Technical Support or Helpdesk role, preferably within the automated retail, vending machine industry, or technology based company. * Proven track record of working effectively on cross-functional teams and collaborating with vendors. * In-depth knowledge of vending machine technology, hardware, software, and networking. * Advanced proficiency in using remote diagnostic and troubleshooting tools. * Strong data analysis and reporting skills. * Experience with Microsoft Azure environments, Windows domains, and InTune remote PC configuration and management. * Experience with process automation and scripting. * Experience building reports using BI tools such as Tableau and Power BI. Base Salary Range: For this role, new hires generally start between $105,000.00 - $124,000.00 per year. The full range is $105,000.00 - $157,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate's qualifications and professional experience uniquely. #LI-JL1 #LI-Hybrid How you'll be successful * Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. * Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. * Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. * Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. * Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. * Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect * An innovative culture driven by impact, delivering meaningful outcomes. * Company events that celebrate the spirit of Pokémon. * Competitive cash-based compensation programs. * 100% employer-paid healthcare premiums for you. * Generous paid family leave. * Employer-paid life insurance. * Employer-paid long and short-term income protection insurance. * US Employees: 401k Employer Matching. * UK/IRE/MX Employees: Pension Employer Contributions. * Fitness reimbursement. * Commuter benefit. * LinkedIn learning. * Comprehensive relocation package for certain roles. * Hybrid work environment. The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases. The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at accommodationrequest_**************.
    $44k-58k yearly est. 44d ago
  • Technical Support Specialist II (Desktop Support)

    Valley Medical Center 3.8company rating

    Technical Support Technician Job In Renton, WA

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Technical Support Specialist II (Desktop Support) ROLE: ____________________ DEPARTMENT: Information Technology, Technical Services. WORK HOURS: As required to fulfill responsibilities. REPORTS TO: Manager/Supervisor, Technical Services PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: Requires the ability to move PC's and printers weighing up to 50 lbs. Can tolerate all aspects of a hospital environment specifically in an operating room setting. Requires planning, organizing, and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * High Level independent and team PC troubleshooting skills. Able to troubleshoot complicated, integrated systems. * Detailed documentation and organization skills. * Ability to mentor and assist onboarding new staff. * Keeps CIO/Manager/Supervisor informed of any major system problems. * Prepares for new and changed systems and operating environment by completing training programs as required. * Understands current and emerging technologies and health care trends. * Reports all compromises of security or information to Manager /Supervisor immediately. * Completes assigned tasks within designated time frames. * Operates equipment following established procedures. * Troubleshoots all hardware and software problems, taking appropriate corrective action, or escalates trouble ticket to Supervisor or analyst. Follows up on all problems insuring prompt resolution. * Provides after-hours support according to posted on-call schedule. * Documents all problems and their resolution according to department procedure. Updates, creates, assigns, follows-up, and closes open trouble tickets as needed. * Answers, logs, and follows up on all tickets assigned to Desktop Support queue. * Creates and/or maintains departmental documentation to reflect current environment and any system or procedural changes. TASK LIST: * Escalates technical trouble calls to technical support staff or appropriate resource. * Track equipment for RMA and work orders. * Maintains a trouble call clearance rate in accordance with departmental standards. * Maintain/update customer and equipment database records as well as tracks user problems for trends. * Maintains supplies as needed for production. Date Created: Revised: 7/19, 6/23 Grade: NC06 FLSA: E Cost Center: 8552 Job Qualifications: PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource.
    $43k-60k yearly est. 31d ago
  • IT System Support Specialist

    Psi Group Acquisition Company 4.5company rating

    Technical Support Technician Job In Seattle, WA

    Performance Systems Integration (PSI) is a leader in the Fire & Life Safety industry serving customers throughout Washington, Oregon, Northern California, and Idaho. We provide a broad range of Fire & Life safety programs and services - monitoring, testing, and inspecting, system maintenance, installations, and code compliance consultations - to the industries we serve. We strive to be the best place to work within our industry by adhering to the philosophy that we take care of our customers by taking care of our people. We are adding an IT System Support Specialist to our team. This role will provide a flexible, hybrid schedule option is available after successful completion of training. You can expect to work 1-2 days remotely and 3-4 days in the office each week. In this role you will: -Troubleshoot, identify and resolve escalated level of incoming queries/help desk tickets related to computer systems (software and hardware), servers, phone systems and networks-Coordinate basic trouble shooting of incoming queries and issues with other staff.-Monitor cases received and assigned to the queue and process them in first-in first-out priority-Follow up with users to ensure issue has been resolved-Provide documentation for queries/help desk tickets resolutions-Identify technical issues, find applicable software updates or fixes, and create documentation designed to address issues in the future-Ensure employees are entered into the systems correctly and have proper access and workflows-Responsible for local and remote user support and training-Perform daily, weekly, and maintenance tasks on computer systems, servers, phone systems, internet service provider (ISP), and networks-Configure and set up laptops, tablets, cell phones, printers and other IT equipment for new employees-Participate in planning and forecasting for company system needs relating to software and hardware, data management, as well as internal and external electronic communication systems Ideal Candidate Profile: -Help desk experience preferred-CompTIA preferred-Microsoft path preferred Requirements: -Associates degree or equivalent experience in Computer Science or Information Technology required-Valid state issued driver's license with acceptable driving record.-Approximately 10% travel to company sites required, which could include overnight stays.-Knowledge and ability to understand and operate network functions, operating systems, and software applications such as the Microsoft 365 Office Suite, Windows, iOS and Active Directory. In addition, may be required to learn and use industry specific devices and software. The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. We are an equal opportunity employer that promotes a people-centered culture. Ask around the local industry and you'll find that the team at Performance Systems Integration is THE team to join. Now is your time to make a move! Fire up your career! Candidate selected for this position will be subject to a background and DMV record check once the signed offer is received.$25 - $30 an hour
    $25-30 hourly 44d ago
  • Instructional Support Technician II/ Simulation Technician - Nursing (Part-time)

    Lake Washington Institute of Technology 3.9company rating

    Technical Support Technician Job In Kirkland, WA

    SUMMARY OF RESPONSIBILITIES Located just outside of Seattle, WA, Lake Washington Institute of Technology (LWTech) was founded in 1949, and is the only public institute of technology in the state of Washington. LWTech offers 12 bachelor's degrees, 42 associate degrees, and 70 professional certificates in 41 areas of study, including STEM-focused programs in Science, Technology, Engineering and Math. LWTech serves the Eastside and is located within the city of Kirkland, which is situated on the eastern shore of Lake Washington. Kirkland is home to companies such as GoDaddy, Google, Astronics and EvergreenHealth, and the college is within minutes from Microsoft and Nintendo. Learn more about LWTech's Mission, Vision, Values, and Core Themes LWTech is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its staff and faculty. We serve a student population of 6,500 that come from a variety of backgrounds. We strongly value diversity and are working to improve access and successful educational outcomes for all students. We are actively seeking applicants that will help to balance our employee workforce to align with our students and community. Questions regarding the College's commitment to diversity and our campus culture may be directed to Human Resources. For more information on our Equity, Diversity, Inclusion Council, please click on the link. Summary of position: Instructional Support Technician II/ Simulation Technician - will provide technical support for the nursing simulation program, ensuring the smooth operation of simulation equipment, manikins, and related technologies used in the training and education of nursing students. This part-time position offers an opportunity to play a key role in advancing nursing education through hands-on simulation experiences. The position reports to the Dean of Nursing. ESSENTIAL FUNCTIONS Simulation Equipment Management: Set up, operate, and troubleshoot high-fidelity simulation manikins and other medical equipment used in the lab. Technical Support: Provide technical support during simulations, ensuring all equipment functions properly, and assisting faculty and students with technical issues as they arise. Simulation Lab Maintenance: Maintain and monitor the cleanliness and functionality of simulation lab facilities and equipment. Perform regular checks, calibrations, and minor repairs. Scenario Setup: Assist faculty in setting up realistic simulation scenarios, including configuring manikins and equipment to meet specific learning objectives. Inventory Management: Track and manage lab supplies, equipment, and consumables. Ensure that all materials are available and in working condition for simulations. Training and Support: Assist faculty and students in the use of simulation technology. Provide basic training on lab equipment and software as necessary. Documentation: Record and report maintenance, troubleshooting, and simulation activities. Maintain logs for equipment usage, repairs, and inventory. Collaboration: Work closely with nursing faculty, students, and simulation lab team to create a supportive learning environment. Additional Duties: Perform other duties as assigned related to the operation and enhancement of the simulation QUALIFICATIONS Strong organizational, technical, and troubleshooting skills. Familiarity with healthcare simulation technology (e.g., manikins, audiovisual systems, and related software). Familiarity with medical terminology, medical supplies, and medical equipment. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Attention to detail and ability to handle multiple tasks. Physical Requirements: Ability to lift and move simulation equipment (up to 30 pounds) and assist with the setup and breakdown of simulation scenarios and skills labs. Preferred Qualifications Previous experience in a healthcare setting or simulation lab is preferred. Previous experience supporting students in an assistive role is preferred. Associate degree in computer science, technology or medical simulation. Experience with simulation equipment or technology is highly desirable. SUPPLEMENTAL INFORMATION Compensation & Work Schedule: This position works 20(50% Full-Time) hours per week based on lab and class schedule ; schedule to be determined by the supervisor. This is a union-covered position. As defined by the current classified bargained agreement, newly hired employees shall be placed between Step 3 $2,279.50 and Step 6 $2,561.50 of the salary schedule in Appendix A of the Classified Union Bargaining Agreement. Employees hired with an associate degree will be placed at minimum of step D. Employees hired with a bachelor's or master's degree will be placed at minimum of step E. Ongoing (Step G- Step M) step advancement is defined by the classified bargained agreement. (Per current bargained agreement, Instructional Support Technicians are scheduled to work when classes are in session. As a result, actual salary may fluctuate depending on number of days worked). Salary placement for current classified employees is per the classified bargained agreement. The Classified Bargained Agreement and Appendix can be found here. Benefits: Medical, Dental, Vision, Life, Disability and other insurance benefits are provided as currently administered under Public Employees Benefits Board, State Retirement Plan and a Deferred Compensation Plan; sick leave accrues at 1 day effective upon employment and vacation accrues at 12 days (up to 23 days) per year. We also offer 13 paid holidays effective upon employment and 4 paid personal days after successful completion of the probation period. Full time, classified employees have access to bereavement leave, employee assistance program, free tuition, reduced childcare costs at our Early Learning Center, reduced Bus Fare, professional development opportunities and more! For further details on the benefits offered at LWTech, please visit: lwtech.edu/about/human-resources/benefits/ Required Online Application Materials Online application Current resume Cover letter Responses to the supplemental questions included in the online application process To be considered for a position you MUST submit a complete online application form, resume, cover letter, responses to the supplemental questions included in the online application process. Conditions of Employment Official transcripts/certifications will be required upon employment Other conditions that may apply will be detailed upon the offer of employment Job offers are contingent upon successful completion of background/reference checks Physical Requirements Ability to perform range of physical motions; lifting and carrying; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; and traversing up and down stairs. Disability Accommodation LWTech follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants: Ability to operate office equipment Ability to read and verify data and prepare various materials Ability to exchange information on the phone or in person Eligibility to Work: In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. LWTech does not currently sponsor HB-1 visas. Other conditions that may apply will be detailed upon the offer of employment. Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability for the position.Equal Employment Opportunity Statement Lake Washington Institute of Technology is an equal opportunity employer. Women and minority groups are strongly encouraged to apply. Lake Washington Institute of Technology does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status or Vietnam-era veteran status in is programs and activities. Questions regarding the College's Affirmative Action Policy may be directed to the Meena Park, Vice President of Human Resources, Affirmative Action Office/Title IX Coordinator, **************. Jeanne Clery Statement Notice of Availability of Annual Security and Fire Safety Report: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lake Washington Institute of Technology(LWTech) reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. LWTech's Annual Safety Report (ASR) is available online at ************************************ To obtain a paper copy of the report, please visit the LWTech Safety Department located in the East Building at 11605 132nd Avenue NE Kirkland, WA 98034. Sexual Misconduct
    $23k-25k yearly est. 60d+ ago
  • Field Network Technician

    Pacific Office Automation 4.7company rating

    Technical Support Technician Job In Seattle, WA

    Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to twenty-eight branches located in nine western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are currently seeking a Network Technician with a passion for technology at our branch in Seattle,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy. Essential Job Duties Connecting/installing office equipment to our customer's network Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction Remote troubleshooting and diagnosis of network connectivity issues Qualifications Professional networking Net + Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2) Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools) Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications Proficient with all Apple products Strong communication skills and ability to work cohesively with clients Ability to travel locally to different clients Benefits Advancement and growth into leadership roles Team-player environment DOE: $22-24/ HR Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA programs Company car for work and personal use Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger. #Li-Onsite
    $62k-76k yearly est. 18d ago
  • Dental CAD Support Technician

    Ziemek Dental Laboratory

    Technical Support Technician Job In Tumwater, WA

    Ziemek Dental Laboratory is a growing, best in class digital dental laboratory with over 30 years of industry experience. We have an immediate opportunity for a CAD Support Technician to join our team. This role will work with CAD Designers and Technicians to import cases into Lab and Digital Dental Design software. We will train the right candidate on our technology and processes. The CAD Support Technician will be responsible for: accurately and quickly entering information related to the manufacturing process assigning tasks to designers and booking off tasks for remote designers monitoring emails for design approval/rejection communicating with customers and vendors, as needed Qualifications: Computer literacy, including Windows software and file/folder management; ability to learn new software (3Shape and Magic Touch) Strong attention to minute detail, written/verbal English communication and problem-solving skills Dental/tooth anatomy knowledge a plus but not required Ability to maintain regular, consistent and punctual attendance Pay Range: $16.66 - 19.00/hour, DOE Comprehensive Benefits Package: Medical, HSA, EAP, Voluntary Dental, Voluntary Vision, LTD, Life and AD&D Insurance, 401k with employer match, Paid Time Off (accrue one hour for every 40 hours worked), 6 Paid Holidays. To learn more about us and the work we do, check out our Ziemek Video.
    $16.7-19 hourly 10d ago
  • Help Desk / Computer Support Technician 1

    Triplenet Technologies

    Technical Support Technician Job In Seattle, WA

    The Helpdesk Temp assists in supporting computer applications, provides professional client service, and helps maintain a friendly environment that is conducive to advancing education. They assist in resolving technical problems relating to workstations and the use of networked systems. Typical work includes assisting users with log-on errors, printer malfunctions, setup of computers and peripherals, and escalation of more complex problems. Working with other Support Desk staff they support our staff and faculty, and support the ongoing mission and strategic plan of the client. Responsibilities: This position is supervised by the Service Desk Lead, who reports to the Assistant Director of Learning and Information Technologies. Work assignments are directed by the Service Desk Lead to meet the needs of the Service Desk Team. Work with the Service Desk Lead and Service Desk Specialists in providing high quality customer service. Interact with faculty, staff, and students on the phone, by email, and in person to provide information and resolve technical problems. Assist faculty's use of classroom instructional technologies. Create, manage and resolve technical issues in a Helpdesk Ticket Tracking System. Learn, deploy, and operate software common to Microsoft Windows and Macintosh operating systems. Provide technical assistance and training to Faculty, Staff, and Students one on one. Following documented procedures and instructions from Support Specialists, configure, deploy, and support cell phones, tablets, laptops, and other mobile devices. REQUIREMENTS: One year of experience involving the use of computerized information systems or equivalent education/experience. Working knowledge of Modern Windows and Macintosh operating systems and common desktop applications such as Word, Excel, Outlook, and PowerPoint. Ability to work responsibly with or without direct supervision to accomplish assigned tasks. Can work with a wide range of individuals and personalities. Good professional written and oral communications skills. Willing to learn new software packages and technologies. DESIRED: Technical support experience in the Higher Education or Medical industry. Skills Requested: Other Details: Schedule- 50%. Monday- 8am-5pm | Tuesday- 8am-5pm | Wednesday- 8am-5pm | Thursday- 8am-5pm | Friday- 8am-5pm | Location- Seattle Campus Estimated Duration of Assignment- 01/29/18 - 04/30/18 Pay: $19 per hour
    $19 hourly 60d+ ago
  • Service Technician - BAS Controls Specialist

    Gulfstream Strategic Placements

    Technical Support Technician Job In Tacoma, WA

    Job Title: Service Technician - BAS Controls Specialist We seek a highly skilled Building Automation System (BAS) Controls Service Technician for a full-time position in Tacoma, WA. The ideal candidate will possess a strong background in commercial HVAC controls, a local and stable work history, and at least three years of hands-on experience with BAS installation, troubleshooting, and optimization. This role is critical for ensuring peak system performance and energy efficiency across commercial building environments. Key Responsibilities Diagnose, repair, and maintain building automation systems (BAS), focusing on HVAC equipment, chillers, and associated controls. Commission and upgrade systems, including programming, calibration, and testing of BACnet and DDC-based protocols for optimal performance. Troubleshoot and optimize systems with leading BAS platforms such as Tridium Niagara, Alerton, Distech, ALC, and Johnson Controls Metasys. Collaborate with clients and internal teams to provide detailed system performance report recommendations and ensure customer satisfaction. Utilize tools like AutoCAD, Revit, and Bluebeam to update drawings, generate documentation, and log system changes. Qualifications At least 3 years of experience in BAS service, maintenance, or installation within commercial settings. Strong HVAC controls and systems knowledge, including chillers, air handlers, VFDs, and associated equipment. Proficiency in BAS platforms such as Tridium Niagara, Distech, Alerton, and ALC, and familiarity with BACnet and DDC protocols. Technical expertise with software tools, including AutoCAD, Bluebeam, Revit, and other system integration platforms. A local and stable work history is required to ensure familiarity with regional standards and minimize client downtime. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $40k-77k yearly est. 15d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Technical Support Technician Job In Southworth, WA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $59k-76k yearly est. 52d ago

Learn More About Technical Support Technician Jobs

How much does a Technical Support Technician earn in South Hill, WA?

The average technical support technician in South Hill, WA earns between $25,000 and $53,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average Technical Support Technician Salary In South Hill, WA

$37,000
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