Technical support technician jobs in Springfield, MO - 76 jobs

Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go. Salary: IT Endpoint Support Specialist I - Grade 55: Minimum: $1,072.78/weekly Midpoint: $1,314.16 IT Endpoint Support Specialist II - Grade 56: Minimum: $1,226.66/weekly Midpoint: $1,502.66 Work Schedule: Monday - Friday, 7:00 am - 4:00 pm or 8:30 am - 5:30 pm, on an as needed basis Job Description: **The IT Endpoint Support Specialist II assumes greater responsibility and accountability for all job functions and Knowledge, Skills, and Abilities listed below. For a detailed description of all job responsibilities for each position level, please reach out to Recruitment at ************. PURPOSE OF POSITION: Under the direction of the Supervisor - IT Endpoint Support or designee, provides exceptional service to Information Technology customers by maintaining a central point where customers can report problems, ask questions, seek resolution, and obtain status of requests related to project/tasks. Assists in coordination between all areas of Information Technology in resolving Support Center calls, completing requests, and providing communication support for all aspects of Information Technology. Assists as a technical resource in a project environment and provides daily desk side support to customers. Develops, researches, maintains, and documents support actions into an ITIL based trouble-ticketing application in an enterprise environment compliant with SLAs and ITIL practices. Assists in developing and teaching IT related training classes to the employees of City Utilities, which includes the MS Office 365 products suite. Installs, maintains, configures images to work with various software and operating systems, and supports all aspects of computer hardware and software, printers, and peripherals. ESSENTIAL JOB FUNCTIONS: 1. Assists in coordinating all Information Technology communication to customers, including receiving and coordinating all Support Center calls and requests. 2. Researches, makes technical decisions, and implements the best solution for the customer's desktop environment in conjunction with our standards and budgetary responsibility. 3. Defines, monitors, and applies Information Technology policies when appropriate. 4. Has an awareness of Information Technology Infrastructure Library (ITIL) and IT Service Management Best Practice (ITSM). 5. Participates in IT asset management decisions and processes. 6. Will be part of the Support Center after-hours on-call and phone rotation. 7. Performs other related duties as required or assigned by management. QUALIFICATIONS: Education and Experience: Bachelor's degree from an accredited college or university with a major or minor in Business, Communications, Computer Information Systems, Computer Science, or a related field is required. IT Endpoint Support Specialist I: Exceptional related experience and/or IT certification may be considered in lieu of degree on a year-for-year basis. One year of recent experience related to supporting/troubleshooting/configuring personal computer hardware, software, Windows Operating Systems and MS Office 365 is required. IT Endpoint Support Specialist II: Exceptional related experience and/or certification in A+, Network +, MCSE, MCDST, HDI Help Desk Analyst and/or Support Technician, or ITIL Certification may be considered in lieu of degree on a year-for-year basis. Three years of recent experience related to supporting/troubleshooting/configuring personal computer hardware, software, and Windows Operating Systems and MS Office 365 is required. Licensing/Certification: A+, Network+, Microsoft, IT Infrastructure Library (ITIL) Foundation, or other IT Support certification preferred. Must have a valid driver's license (minimum Class F). IT Endpoint Support Specialist II: Certification in MCSE, MCDST, HDI Help Desk Analyst and/or Support Technician, or ITIL Certification is preferred. Certification and training related to Hewlett Packard/Dell/Compaq is preferred. Knowledge, Skills, and Abilities: **Skills and abilities are expected to increase as an IT Endpoint Support Specialist II. • Analytical, organizational, problem-solving, decision-making, and relational skills. • Capability to quickly learn and become familiar with technical subjects is essential. • Ability to: o Communicate clearly, concisely, and convey technical information in non-technical terms. o Meet and deal with people cooperatively and effectively. o Prioritize and work a wide range of technical support calls. o Multitask while communicating with customers and team members over the phone, video conferencing, and in-person. o Meet deadlines and schedule work for timely completion. o Troubleshoot and diagnose issues on mobile devices. o Learn about vehicle mounted computer hardware, tablets, air cards and GPS. o Effectively utilize a range of digital tools and platforms, including but not limited to Microsoft Office Suite, enterprise software, artificial intelligence-enhanced applications, and self-service systems. Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations. • Knowledge of cybersecurity principles as they relate to end users, including appropriate use of information resources. • Consistently demonstrate ability to meet deadlines and scheduling of work for timely completion. • Install, maintain, and support all aspects of IT equipment. • Experience with developing, reviewing, researching, and documenting support actions in an ITIL-based ticket management application, while compliant with SLAs and best practices. • Maintain adherence to all company policies. Physical Requirements: Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required. Bending and stooping may be required for filing and file retrieval. Must be able to lift 25 pounds (computer equipment). Working Conditions: Normal office environment. May require occasional late hours and weekend work. Miscellaneous Requirements: Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner. Must be able to work successfully with diverse groups of people. TESTING Testing may be required. EEO City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO.

We are seeking an IT Help Desk Technician II to provide advanced technical support and assistance to our internal users. The ideal candidate will have a strong background in troubleshooting hardware and software issues, installing and configuring software and hardware, and maintaining accurate records of IT help desk requests. About CSI: CSI provides state-of-the-art stainless-steel process equipment and service for the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, and growth... with a large dose of community and fun! Salary: $55,000 - $65,000 annually. This is an onsite position. Responsibilities: Prioritize assigned helpdesk tickets and respond quickly to customer needs. Respond to and resolve escalated technical support tickets from Level 1 technicians. Troubleshoot and support desktops, laptops, mobile devices, printers, and other peripherals. Provide support for Windows, mac OS, and common enterprise applications (e.g., Microsoft 365, VPN, remote desktop tools). Assist with user account management in Active Directory, Exchange, and other systems. Perform software installations, updates, and configurations. Document issues, solutions, and processes in the ticketing system and knowledge base. Collaborate with other IT team members to resolve complex issues and implement improvements. Timely escalation to IT Support Lead when needed. Prioritize, manage and ensure the development and implementation of enhancements and changes to IT policies and procedures. Participate in planning and implementing IT projects as needed. Collaborate closely with technology management in project prioritization/ planning to understand future resource needs Participate in most phases of IT projects, from advising on specification requirements and limitations. Maintain inventory of IT assets and assist with hardware lifecycle management. Assist Manager-IT in maintaining & installing networking components, servers, workstation, and software. Gather facts and use effective analytical and evaluative methods to assess information, plan the sequence of actions necessary, make sound decisions, and solve a variety of network problems. Qualifications: Bachelor's Degree in computer science or networking field, or equivalent experience. Technical Certifications Network+ and A+ or higher, required At least one additional network/PC industry certificate, preferred Cisco, Microsoft Proficiency with Windows and mac OS operating systems. Experience with Active Directory, Office 365, and remote support tools. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP). Knowledge of wide range of information management techniques, requirements, methods, and procedures, including approaches used by other organizations to design solutions for application requirements. Excellent written and verbal communication skills with the ability to interact with all levels within the organization Excellent interpersonal / relationship management skills Excellent conflict resolution and negotiation skills Experience: 3 years of experience in IT support role, required; 5 years, preferred Knowledge of network architecture, interrelationships, operating modes, configuration, topology, and protocols More than 40 hours per week may occasionally be required to achieve the productivity necessary for this position. Saturday, Sunday, and holiday hours may occasionally be required. This position requires the ability to interact with employees verbally and in writing, remain in a stationary position for 80% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy/fax/scan machine, computer keyboard and mouse with or without reasonable accommodation. This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 50 pounds. CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E-Verify. Must have the right to work in the United States.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives. We proudly offer Generous benefit options (eligible first day of employment) Paid training, vacation and holidays (vacation accrual begins on first day of employment) Career advancement opportunities Education reimbursement 401K program with matching contributions Learning platform And more! In this role you will: Maintain housekeeping in various areas of the site - including, but not limited to production buildings. This may include assisting with cleanup of chemical spills, removing and storing of hoses, equipment and tools. Proper storage and movement of empty waste drums. Loading/unloading waste drum trucks, offloading of chemical truck transport vehicles Obtain, move and stage raw materials to support production. Other duties as assigned. Maintenance of site grounds and production areas. This may include spraying for vegetation control; trimming landscape; painting; power washing; leaf removal; debris collection and removal; snow/ice removal; and other duties as assigned. Maintaining equipment such as, weed eater, leaf blower, sprayer, trimmer, hand tools. Qualifications and background to be successful in this role: Must be able to work varying shifts as assigned. Most commonly 12 hour shift. May be assigned to a day shift or a night shift depending on group seniority. Able to work overtime as required. This may include; special assignments needing to be completed outside of normal shift hours; coverage for vacancies on other shifts; support shipping/receiving schedule of drum trucks; and other situations which may arise. Obtain and maintain qualifications to safely drive/operate fork truck. Ability to read and understand applicable safety precautions for handling of hazardous chemicals/materials. Must be able to read, understand and follow directions. Use of small hand and power tools. Able to work at heights (ladders, lifts, scaffolding) Ability to read, understand, and efficiently execute directives/instructions. Demonstrate a positive work ethic by reporting for work as scheduled. Demonstrate ability to work with limited supervision - self starter. Ability to use computer systems to accurately account for materials. KNOWLEDGE/SKILL REQUIREMENTS: Required: High school degree or the equivalent. Obtain and maintain all qualifications for wearing of respiratory protection. Basic computer skills required to accurately enter transactions in inventory management systems. Preferred: Experience working in a heavy industrial or manufacturing environment is strongly preferred. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral. All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer. #LI-KS1 #CUR4b

Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives. We proudly offer * Generous benefit options (eligible first day of employment) * Paid training, vacation and holidays (vacation accrual begins on first day of employment) * Career advancement opportunities * Education reimbursement * 401K program with matching contributions * Learning platform * And more! In this role you will: * Maintain housekeeping in various areas of the site - including, but not limited to production buildings. * This may include assisting with cleanup of chemical spills, removing and storing of hoses, equipment and tools. Proper storage and movement of empty waste drums. * Loading/unloading waste drum trucks, offloading of chemical truck transport vehicles * Obtain, move and stage raw materials to support production. * Other duties as assigned. Maintenance of site grounds and production areas. * This may include spraying for vegetation control; trimming landscape; painting; power washing; leaf removal; debris collection and removal; snow/ice removal; and other duties as assigned. * Maintaining equipment such as, weed eater, leaf blower, sprayer, trimmer, hand tools. Qualifications and background to be successful in this role: * Must be able to work varying shifts as assigned. Most commonly 12 hour shift. * May be assigned to a day shift or a night shift depending on group seniority. * Able to work overtime as required. This may include; special assignments needing to be completed outside of normal shift hours; coverage for vacancies on other shifts; support shipping/receiving schedule of drum trucks; and other situations which may arise. * Obtain and maintain qualifications to safely drive/operate fork truck. * Ability to read and understand applicable safety precautions for handling of hazardous chemicals/materials. * Must be able to read, understand and follow directions. * Use of small hand and power tools. * Able to work at heights (ladders, lifts, scaffolding) * Ability to read, understand, and efficiently execute directives/instructions. * Demonstrate a positive work ethic by reporting for work as scheduled. * Demonstrate ability to work with limited supervision - self starter. * Ability to use computer systems to accurately account for materials. KNOWLEDGE/SKILL REQUIREMENTS: Required: * High school degree or the equivalent. * Obtain and maintain all qualifications for wearing of respiratory protection. * Basic computer skills required to accurately enter transactions in inventory management systems. Preferred: * Experience working in a heavy industrial or manufacturing environment is strongly preferred. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral. All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer. #LI-KS1 #CUR4b

Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I - Vehicle Application Division: Systems & Programming Union: IFT Location: 501 S. 2nd St., Springfield, IL - Sangamon County Salary: Starting salary for full time is $4,865.00 monthly Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Performs independent systems analysis and review of application programs residing on a mainframe; develops system scopes and objectives and prepares detailed program specifications; as a team member assists senior staff in coding, designing, testing, debugging and preparing documentation. Duties and Responsibilities: Writes computer programs in the COBOL programming language and interprets programs to understand logic flow for the purpose of creating technical data processing documentation requiring attention to detail information. Accesses programs residing on the mainframe via timesharing in order to interpret, write, modify and document the programs. Prepares data processing documentation including, but not limited to, training material and manuals in electronic form, systems architecture and structure, data field/attribute definitions, systems narratives, diagrams and flowcharts using VISIO software, design forms suitable for use on the Xerox laser printer, program run books, JCL, other related data processing documents adhering to application departmental guidelines and policies. Edits documentation for clarity, conciseness, completeness and grammatical correctness demonstrating a command of the English language in grammar, punctuation and vocabulary. Assists higher-level team members in detailed analysis and design of application programs; prepares specifications for converting procedures to coded instructions. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation. Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services. Requires elementary knowledge of accounting and statistical theories, methods and practices. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the principles and techniques of computer system documentation. Requires ability to effectively participate in and profit from formal and in-service training programs. Requires ability to analyze data logically. Requires ability to maintain satisfactory working relationships with others. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires awareness and adherence to organizational standards for security, privacy and ethics. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Requires lifting and carrying up to 50 pounds. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

Requirements COMPETENCIES: Excellent interpersonal and written/verbal communication skills, competent computer skills in use of Windows 10, Office 365 Applications and all software installed on systems, with the ability to create spreadsheets for analysis and tracking of various information. Demonstrated organizational skills. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: AA/AS degree in computer related field plus two years' relevant work experience; or the combination of education and experience that enables performance of all aspects of position. Requires special technical knowledge of techniques and procedures on software and network support for multiple users. Must understand installation, configuration and troubleshooting processes for software, hardware, networking, and accessory equipment. Work experience with Windows and Cisco required. Language Skills: Ability to read, analyze and interpret complex written information and instruction. Ability to respond to common inquiries or complaints from customers and computer users. Effective communications skill is required for position. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to compute rate, ratio, and percent; with the ability to develop and interpret graphs used for presentations or reports. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions supplied in both written and verbal format. Computer Skills: Requires experience with personal computer equipment, knowledge of Apple IOS, Windows 10, and Server 2016-2019. Must have advanced word processing, spreadsheet, database, DOS and Windows skills. Terminal emulation, network installation and maintenance skills required. Certificates, Licenses, Registrations: None TRAVEL REQUIRED: Travel required between Ozark Coca Cola locations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift, push, pull, carry and/or move from 10 to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate, typical office work environment.

. SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years IT hardware experience. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Role PurposeThe majority of the work activities of the Field Service Representative 2 role is performed in a highly-directed environment. Assignments range from repair activities, which include replaceable unit swapping, image loading, and unit testing using a detailed script. Will also perform other non-troubleshooting duties. Direction is provided by script, help desk or service desk in a Next Business Day (NBD) service delivery environment. Key Responsibilities / OutcomePosition operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script May perform routine installs, moves, adds and changes as part of a directed team.Performs scripted image loading, unit diagnostics and replaceable unit swapping Runs basic diagnostics and performs basic module replacement on PCs, servers and peripherals Performs preventative maintenance activities on certain products as directed Maintains a high degree of professionalism in actions, demeanor and dress.Insures customer satisfaction throughout Key QualificationsGeneral knowledge of desktop hardware and software including basic knowledge of Microsoft applications Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures Ability to resolve basic / non-complex problems as directed Client and/or governmental clearance as required. Working Place: Springfield, Missouri, United States Department : Unisys

Arizona - Remote; Arkansas - Remote; Colorado - Remote; Colorado Springs, CO; Dallas, TX; Denver, CO; Fayetteville, AR; Fort Worth, TX; Joplin, MO; Kansas - Remote; Kansas City, MO; Lincoln, NE; Little Rock, AR; Loveland, CO; Missouri - Remote; Nebraska - Remote; North Kansas City, MO; Oklahoma - Remote; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; Springfield, MO; Texas - Remote; Tulsa, OK **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson offers its clients a full spectrum of water and wastewater services, including a complete line of planning, design, permitting, and construction phase services. Maintaining water quality is Olsson's number one concern, and we are able to respond to a broad set of client demands in a timely and cost-effective manner. As a Wastewater Treatment Technical Expert, you will be responsible for mentoring, quality, technical excellence, and design reviews. The Technical Expert provides direction on design and development activities across the firm to improve or design new concepts and processes for services within the discipline, focusing on technical performance and production, technical innovation, and quality. **Key Responsibilities:** + Serves as a subject matter expert for the firm, acting as an advisor internally and externally and elevating the level of technical capabilities related to wastewater treatment. + Provides firmwide direction, internal consultation, and services to clients in a specialized service or discipline integral to the firm. + Ensure all processes and systems comply with local, state, and federal regulations. Prepare and review compliance documentation and reports. + Maintains a reputation as a technical expert outside of the firm; writes papers, gives technical presentations, and/or regularly represents the firm in professional and technical societies. + Promotes efficiencies in producing quality work and ensures quality control standards are maintained. + Researches and analyzes wastewater-related data, trends, and emerging technologies to provide insights and recommendations internally and externally. + Builds and maintains relationships with key stakeholders and industry partners to stay informed of developments and to identify opportunities for collaboration. + May represent the firm on governing bodies of professional organizations to elevate the profession and the firm's brand. + Lead and manage water/wastewater treatment projects from conceptual design through to implementation. Prepare detailed project plans, budgets, and schedules. _We have one current opening and will consider candidates located in any of our office locations or remote._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills. + Ability to contribute and work well on a team. + Bachelor's degree in Engineering required. Master's degree in Chemical, Civil, Mechanical, or Environmental Engineering preferred. + Must be a licensed professional engineer (PE). + 12+ years of experience in water/wastewater process engineering. + Experience in AutoCAD, Revit, or other design software. + Strong technical background and experience in wastewater treatment, wastewater modeling, and regulatory compliance. + Experience in leading and mentoring others. + Innovative and proactive approach to problem-solving. + Strong organizational skills and attention to detail. + Commitment to continuous learning and professional development, including participation in professional organizations. \#LI-RS1 #LI-Hybrid **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.

Job Description Accounts Payable Technician We are looking for a friendly and organized individual who is interested in joining an innovative, growing company! We are an Affordable Housing Management Company with a portfolio of over fifty properties throughout Missouri. The Portfolio Support Technician oversees program administration, compliance, and required reporting. This is a full-time position. Full benefits, PTO available. Responsibilities Oversee MHDC compliance and complete all required reporting. Exhibit & document completion Timely & accurate response Manage company compliance and complete all required reporting. Exhibit & document completion Timely & accurate response Prepare and maintain operational performance reports Provide executive-level support through coordination, communication, and administrative assistance. Requirements Microsoft Office Yardi experience a plus - we will train Analytical Skills Communication Skills

If you have a passion for problem solving, love technology, and enjoy thinking outside the box, you're who we're looking for. As a Technical Support Technician for DMP, you provide technical assistance and problem resolution to DMP dealers through any supported means of communication. You will ensure customer satisfaction by delivering a quick and accurate solution to a variety of issues that our dealers face while installing and servicing electronic burglary, fire and access control products. Qualifications: * Excellent verbal communication skills; able to convey competence, confidence and empathy over any means of communication. * Demonstrated proficiency in typing. * High degree of accuracy/detail oriented. * Ability to troubleshoot or problem solve. * Ability to learn technical materials quickly. Responsibilities: * Answer technical questions through any means of communication. * Makes customers and their needs a primary focus of their actions; developing and sustaining productive customer relationships. * Finds solutions, does not leave callers without a resolution or steps to resolution. * Demonstrates job excellence by taking detailed notes of everything that happens during their calls. * Verifies answers are correct by testing or checking documentation. * Develops knowledge of security industry and its products through dealer interaction. Apply your talent. Make a difference. Enjoy the rewards. EOE/Vet/Disabled

Information Technology FULL TIME-CORPORATE OFFICE Reports Directly to: Larry Hayward Pyramid Foods Team Objective: Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! Daily Objectives: * Responds to telephone calls, email, and personnel requests for technical support. * Successfully diagnose, troubleshoot, and resolve software and hardware problems * Assure continuity of the computer system for all system users. * Install selected software and hardware products. * Repair hardware as necessary and work closely with service vendors to ensure continuity of service. * Investigates and resolves software and hardware problems of computer users. * Stay abreast of the latest developments in information technology. * Recommend changes in software and hardware to improve computer capabilities. * Provide technical assistance and advice to users local and remote, as needed. * Assist in implementing practices that will more effectively utilize information technology resources. * Maintains efficient and reliable backup and recovery procedures and systems. Skills: * Proven technical support skills * Excellent verbal and written communication skills * Logical approach to problem solving * Ability to manage multiple priorities and technical support problems

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD. Type of Requisition: Pipeline Clearance Level Must Currently Posses: Top Secret SCI + Polygraph Clearance Level Must Be Able To Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Computer Hardware, System Performance, Technical Support Certifications: None Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Hardware Technician Fellow with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Hardware Technician Fellow you will help ensure today is safe and tomorrow is smarter. The person in this position will perform numerous functions to include the handling, installation, and removal of desktop hardware, cabling, operational testing, and documentation. HOW A HARDWARE TECHNICIAN FELLOW WILL MAKE AN IMPACT: Hardware Technician Responsible for providing installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Assesses user needs and can solve a range of problems. Provide installation of new equipment and performs equipment modifications or enhancements. Perform technical tasks and assists with the completion of milestones associated with specific projects. Provide solutions to a variety of technical problems of moderate scope and complexity. Provide installation and troubleshooting support of moderately complex issues for systems applications and related peripheral hardware. Provide incident response and performs customer support tasks. Deploy new hardware, software, and the upgrade of existing installations. Install cabling (to include, but not limited to, off-the-shelf fiber/ethernet cables and/or termination of custom-length ethernet cables) at desks, below raised floors, and above ceilings. Prepare and maintain documentation for processes and procedures related to computer systems installation and operations. Interact with and/or provides training/knowledge to end users. Maintain system documentation. Maintain current knowledge of relevant technologies. May supervise site activities/assigned staff. Exercise sound judgement and decision making. Participate in special projects as assigned. Communicate well with team members. Property/Asset Management Develop and implement system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments. Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property. Ensure proper disposition of obsolete and excess assets. Participate in the taking of physical inventories and provides required inventory reports. Testing Ensure adherence to company and customer quality standards. Confirms the functionality of all deployed hardware. Follow Deployment Quality Control checklist. Provide Quality Control input to improve installation guides and general deployment documentation. Develop and update technical documentation. WHAT YOU'LL NEED TO SUCCEED: Security Clearance Level: TS/SCI w/ Poly Location: On Customer Site US Citizenship Required DoD SkillBridge Eligibility: Has served at least 180 days on active duty Can participate within the last 6 months of separation or retirement Will receive an honorable discharge Has taken any service TAP/TGPS Has attended or participated in an ethics brief within the last 12 months Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of the fellowship. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA VA Springfield Additional Work Locations: We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Information Technology FULL TIME-CORPORATE OFFICE Reports Directly to: Larry Hayward Pyramid Foods Team Objective: Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! Daily Objectives: Responds to telephone calls, email, and personnel requests for technical support. Successfully diagnose, troubleshoot, and resolve software and hardware problems Assure continuity of the computer system for all system users. Install selected software and hardware products. Repair hardware as necessary and work closely with service vendors to ensure continuity of service. Investigates and resolves software and hardware problems of computer users. Stay abreast of the latest developments in information technology. Recommend changes in software and hardware to improve computer capabilities. Provide technical assistance and advice to users local and remote, as needed. Assist in implementing practices that will more effectively utilize information technology resources. Maintains efficient and reliable backup and recovery procedures and systems. Skills: Proven technical support skills Excellent verbal and written communication skills Logical approach to problem solving Ability to manage multiple priorities and technical support problems

Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About the Role: As a Network Data Center Technician at Crusoe, you'll be on the front lines of supporting and scaling the network that powers our AI-optimized, clean-energy data centers. This role combines hands-on infrastructure work with opportunities to collaborate across Engineering and Product teams. You'll tackle complex networking issues, manage critical hardware, and contribute to the deployment and optimization of next-gen data center environments. It's an ideal role for someone who thrives in fast-paced environments and wants to help shape the future of cloud infrastructure. What You'll Be Working On: * Capacity Planning & Growth: Collaborate with Engineering and Product teams to analyze network capacity, co-develop growth plans, and contribute to network builds in data centers and Points of Presence (PoPs). * Troubleshooting & Support: Provide Tier 1 troubleshooting for switch provisioning, server build failures related to network issues, and complex network defects related to the physical layer. * Site Builds & Operations: Manage console DNS mapping, troubleshoot connectivity issues, verify automation scripts, conduct network audits, and ensure seamless handoffs to internal customers. * Hardware Management: Serve as the point of contact for network hardware failures, overseeing switch swaps and assisting with other appliance replacements. Manage RMA processes for faulty hardware. * Optical Network Expertise: Troubleshoot Layer 1 issues in the optical network using OTDR tests. * Project Collaboration: Partner with DC and Network Engineering teams on structural cabling for large-scale data center expansions and fabric switch uplifts. * Process Improvement: Identify recurring network issues and lead operational excellence projects to implement effective solutions. * Network Analysis & Optimization: Conduct network studies, analyze link and hardware stability, and recommend improvements. * Innovation & Evaluation: Participate in internal working groups to evaluate and adopt new technologies and methodologies. What You'll Bring to the Team: * Networking Expertise: Solid understanding of network fundamentals, including IP subnetting, Layer 2 and Layer 3 networking, VLANs, MAC addresses, port speeds, optics, and routing. * Protocol Proficiency: 5+ years of experience with network protocols such as BGP, MPLS, L3VPN, VPLS, Multicast, CoS, TCP, and IPv4/IPv6. * Data Center Architecture: Experience with data center network architectures, including CLOS. * Structured Cabling Skills: Experience with structured cabling in a data center environment (SMF, MMF). * Vendor Management: Experience managing vendors for logistics, infrastructure racking/cabling, and ordering, ensuring adherence to standards. * Must be able to pass a background check. Bonus Points * Troubleshooting Acumen: Experience in network operations, with a systematic approach to troubleshooting. * Network Certifications: Network certifications (CCNP/JNCIS equivalent). * Open Source NOS Experience: Experience working with open-source Network Operating Systems. * Hardware/Software Development: A strong desire to engineer and deploy in-house network hardware and software. * Hardware Platform Experience: Experience testing and deploying new hardware platforms. Benefits: * Industry competitive pay * Restricted Stock Units in a fast growing, well-funded technology company * Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents * Employer contributions to HSA accounts * Paid Parental Leave * Paid life insurance, short-term and long-term disability * Teladoc * 401(k) with a 100% match up to 4% of salary * Generous paid time off and holiday schedule * Cell phone reimbursement * Tuition reimbursement * Subscription to the Calm app * MetLife Legal * Company paid commuter benefit; $300 per month Compensation Range Compensation will be paid in the range of up to $90,000 - $115,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I - General Services Division: Systems & Programming Union: IFT Location: 201 S 2 nd St, Springfield, IL - Sangamon County Salary: Starting at $4,962 to $9,512 monthly - commensurate with experience Benefits: **************************************************** Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Performs independent systems analysis and review of application programs residing on a mainframe; develops system scopes and objectives and prepares detailed program specifications; assists senior staff in coding, designing, testing, debugging and preparing documentation. Duties and Responsibilities: Writes computer programs in the COBOL programming language and interprets programs to understand logic flow for the purpose of creating technical data processing documentation requiring attention to detail information; access programs residing on the mainframe via timesharing in order to interpret, write, modify and document the programs. Prepares data processing documentation including, but not limited to, training material and manuals in electronic form, systems architecture and structure, data field/attribute definitions, systems narratives and diagrams and flowcharts using VISIO software, designs forms suitable for use on the Xerox laser printer, program run books, JCL, other related data processing documents adhering to application departmental guidelines and policies; edits documentation for clarity, conciseness, completeness and grammatical correctness demonstrating a command of the English language in grammar, punctuation and vocabulary. Assists higher-level team members in detailed analysis and design of application programs; prepares specifications for converting procedures to coded instructions. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation. Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services. Requires elementary knowledge of accounting and statistical theories, methods and practices. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the principles and techniques of computer system documentation. Requires ability to effectively participate in and profit from formal and in-service training programs. Requires ability to analyze data logically. Requires ability to maintain satisfactory working relationships with others. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires awareness and adherence to organizational standards for security, privacy and ethics. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Requires the ability to lift, carry and push and pull up to 50 pounds. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

Accounts Payable Technician We are looking for a friendly and organized individual who is interested in joining an innovative, growing company! We are an Affordable Housing Management Company with a portfolio of over fifty properties throughout Missouri. The Portfolio Support Technician oversees program administration, compliance, and required reporting. This is a full-time position. Full benefits, PTO available. Responsibilities Oversee MHDC compliance and complete all required reporting. Exhibit & document completion Timely & accurate response Manage company compliance and complete all required reporting. Exhibit & document completion Timely & accurate response Prepare and maintain operational performance reports Provide executive-level support through coordination, communication, and administrative assistance. Requirements Microsoft Office Yardi experience a plus - we will train Analytical Skills Communication Skills

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit