Computer Field Technician
Technical Support Technician job in Springfield, OR
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Athletic Information Technology Coordinator
Technical Support Technician job 4 miles from Springfield
Department: Intercollegiate Athletics Classification: Info Technology Consultant 3 Appointment Type and Duration: Regular, Ongoing Salary: $29.70 - $48.14 per hour (updated) FTE: 1.0
Review of Applications Begins
open until filled.
Special Instructions to Applicants
Please provide a resume that clearly outlines relevant work history, including dates of employment. These details are crucial in evaluating whether applicants meet the qualifications for the position.
Department Summary
The University of Oregon Department of Intercollegiate Athletics will provide an outstanding collegiate experience to our student-athletes while enabling them to pursue excellence in the classroom, the community, and their lives while competing at the highest level in their chosen sport.
Position Summary
The Athletic Information Technology Coordinator coordinates network, phone, and computer services provided to Athletics.
The job duties include:
• Providing expertise in planning, development, management, and procurement of IT operations. Providing complex analysis, consultation, and recommendations to various Athletic Department units regarding IT assets, security, equipment, software, and IT-related business decisions.
• Preparing, recommending, and implementing appropriate business practices and procedures to create effective and efficient support operations which work collaboratively with centralized campus information services, other campus IT groups, stakeholders, and Athletic Department employees.
• Provide Tier 1/Tier 2 technical support for all computers, software, mobile devices, and some audio-visual equipment.
• Oversee the deployment, maintenance, upgrades, and inventory of all computers, peripherals, and some audio-visual equipment.
• Make judgments about the best allocation of equipment to staff based on staff's computing needs and budgets.
• Coordinating the Athletics ITC 2 position to ensure maximum levels of responsiveness and customer satisfaction.
• Enrollment of equipment into management systems, including JAMF, Active Directory, and inventory systems.
• Manages the access control and security group membership for athletic department employees, including the management of wireless door access system (Milestone access and Amag Door Entry) security groups.
Minimum Requirements
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Professional Competencies
• Experience with networks, workstations/laptops, wireless communication, security software, and procedures, including drive encryption and familiarity with PCI, HIPAA, and FERPA compliance.
• Working knowledge of associated hardware, software, operating systems, and peripherals.
• Ability to provide customer service and communicate effectively.
• Ability to learn and continue learning new systems and willingness to take on additional responsibilities on a temporary or permanent basis.
• Ability to work both independently and cooperatively in a team as needed and follow up towards the successful completion of assigned tasks.
• Experience with current-generation mobile devices.
• General understanding of firewalls, and the basics of private network configurations.
• Ability to demonstrate the highest level of integrity and ethical standards and adherence to University and NCAA guidelines.
Preferred Qualifications
• One year of experience working in a university athletic department.
• Bachelor's degree in computer science, management information systems, math, or a related field.
• Two years of experience in an IT Help Desk environment.
• Experience managing user accounts and access with hosted SaaS (for example, Zoom, Office365, Adobe Creative Suite, and Microsoft O365.)
• Experience using command line tools for Mac and Windows.
• Experience with event ticketing systems hardware and client software.
• Experience managing printer, AIO, and copier consumables and page counts.
• Supervisory experience
• Experience maintaining and troubleshooting computer networks and systems including software, VMs, VPNs, routers and other physical hardware.
• Experience maintaining and troubleshooting servers with a Linux operating system.
• Experience with scripting languages for automating tasks.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
Dynamic PC Support Techician
Technical Support Technician job in Springfield, OR
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Now Hiring IT and Telecom Field Technicians
Technical Support Technician job 37 miles from Springfield
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Bilingual Technical Support Analyst, French
Technical Support Technician job 4 miles from Springfield
Job Details STRATACACHE Eugene - Eugene, OR Full Time High School Information TechnologyDescription
STRATACACHE
provides scalable customer experiences, empowering retailers to learn deeply about their customers shopping preferences and behaviors, allowing for personalized shopper interaction. Our solutions deliver consumer activation at the point-of-decision, generating new sales opportunities and enhanced retail profitability. With 3 million+ software activations globally, we power the biggest digital networks for the worlds largest brands. Across the
STRATACACHE
family of complementary digital media/ad tech solution companies, we have the technology, expertise and track record to bring retail innovation that delivers results.
Learn more about the
STRATACACHE
family at ********************
The Technical Support Analyst will speak fluent French and serve as a technical resource for STRATACACHE products. The Analyst will provide customer support, product testing and other essential job functions in a call center environment.
Principal Accountabilities:
Provide bilingual technical support via phone and email for STRATACACHE hardware/software products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow through to resolution or escalate if no resolution can be found.
Document all technical inquires and customer reported problems in the customer tracking database including the nature of the inquiry, and the resolution recommended.
Analyze problems and develop solutions to meet customer needs.
Additional job duties as assigned.
Qualifications
High School Diploma required; Bachelors Degree in Computer Science, Computer Engineering or similar discipline preferred.
1 year of relevant technical support experience required.
Ability to effectively interact and maintain professionalism with customers at all levels via phone and email.
Ability to handle problems of a diverse scope where analysis of data requires evaluation of identifiable factors.
Knowledge of IP based networks and technologies.
Knowledge of Linux and Windows operating systems, file system structure and troubleshooting techniques.
Must be able to work autonomously as well as with a team
EMPLOYMENT CONDITIONS: As a condition of employment, all successful candidates are required to consent and successfully pass mandatory drug and background screening prior to first day of employment.
STRATACACHE and its family of companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable national, federal, state or local law.
While we are excited and appreciate you interest in our opportunities, please keep in mind that we are not able to contact all applicants that have applied.
No vendor/agency solicitation please.
Vcio at StepUP IT Services, LLC
Technical Support Technician job 4 miles from Springfield
Job Description
If you have an entrepreneurial spirit, coupled with a willingness to work hard to reach your goals, you may be a great fit as our next vCIO. By working with our small and medium business clients, you will be helping our customer-focused IT team provide world class service. Our services, reputation, and sustained company growth are all great reasons to join us. vCIOs maintain and develop company standards and best practices and work proactively toward aligning customers based on industry standards. vCIOs are also contributing members of the Technology Alignment Process (TAP) Team, assisting clients with their IT strategic roadmapping.
This position reports directly to the Sales Manager and indirectly to the Operations Director.
Duties & Responsibilities
Understand StepUP Technology Alignment objectives, as well as the role and function of other technical team members.
Act as the main point of contact both to the client within our organization and within our organization to the client.
Attend all TAP (Technical Alignment Process) team meetings to collaborate and work on improving the customer TAP experience.
Conduct and/or attend regular client tactical meetings with the TAMs (Technology Alignment Manager) as needed to keep clients updated on status.
Attend bi-weekly TAP Team strategy meetings as a functioning member of the TAP team.
Perform at least one unique client touch per client per month.
Develop and maintain working knowledge of assigned customers’ environments and IT challenges.
Keep client account information up-to-date including agreements, key contacts, and sales documents.
Identify customer technical risk and collaborate with internal teams appropriately.
Become a valued member of the Standards and Alignment Committee to continue to develop and refine our standards.
Maintain training and proficiency in StepUP’s my ITprocess/TruMethods processes and procedures
Maintain a weekly vCIO playbook documenting your activities for the week.
Develop business acumen with key contacts at client sites.
Advise and train clients on how to use the Support Desk team outside of the proactive TAP process.
Maintain high positive client and user satisfaction and relationships and client feedback ratings.
Keep up to date with relevant IT developments and telecommunication systems, hardware, and software applications within the industry.
Implement, participate, and promote Quality Assurance (QA) objectives, processes, and procedures of the Company.
Aid in the training, mentoring and development of other vCIO staff, as assigned.
Manage and/or generate any escalated service issues and ensure their resolution.
Perform other appropriate duties and responsibilities as assigned by the Sales Manager or TAP team Leader.
Adopt continuous learning and improvement processes in all aspects of the position.
Skills & Requirements
Strong written and verbal communication
Strong interpersonal skills
Excellent organizational, project management, coordination, and prioritization skills
Strong problem-solving and self-guided learning skills
Show initiative when undertaking tasks and good self-task management
Committed to undertaking duties efficiently, with a strong attention to detail
Able to work well both within the TAP team environment and independently
High degree of confidentiality
High degree of punctuality
Ability to take, interpret, and follow instructions
Customer service orientated
Ability to work with staff at all levels within the company and work in accordance with company policies and procedures
A reliable personal vehicle, valid driver’s license, car insurance and a satisfactory driving record
Success in previous account manager for business to business relationships
Key Performance Indicators (KPI)
Client profitability based on gross and net margins across clients' monthly agreements
Number of completed Technology Alignment my ITprocess reviews completed
Number of completed client Strategic Business Reviews (SBR) according to the scheduled frequency
Number of unique client touches per week
Number of vCIO TAP hours performed
% of weekly TODO assignments successfully completed on time as assigned by TAP team
% and quality of assigned quarterly “ROCKS” (ROCKS are defined as shared quarterly team goals)
Retention % for assigned clients
Additional non-recurring revenue % above the Monthly Recurring Revenue (MRR)
Client and staff satisfaction ratings, measured by client ratings and any direct client complaints
Satisfactory achievement of ongoing targets, goals, and objectives as set by the Sales Manager or TAP team leader
Pay & Benefits
Annual salary upon hire: $60,000-70,000 DOE
Paid time off
Recurring performance and salary reviews
Healthcare Reimbursement
401k match
Telemedicine plan
Mileage and expense reimbursement
Company sponsored Employee Engagement program
This is a full-time, salaried position, based at our headquarters in Eugene, OR. Relocation assistance may be available for highly qualified candidates.
Application Technologist I
Technical Support Technician job in Springfield, OR
Application Technologist I Job, Springfield, OR
Arclin, Inc. is currently looking for an Applications Technologist I for our Springfield, OR location. Reporting into the Senior Applications Manager, this role performs laboratory analyses, product development and customer applications projects, testing of new or modified company products and technologies, maintaining the laboratory in a safe, clean and well-ordered manner according to Arclin policies and procedures and applicable HSE rules and regulations.
Applications Technologist I Job Responsibilities:
Conduct lab experiments, synthesis and testing of new or modified products according to industry standards and utilizing proper statistical tools and established Arclin test procedures.
Write technical reports, documenting test results and findings for customers and maintain thorough and accurate written records of all lab activities and results.
Maintain and operate lab equipment according to Arclin lab policies and procedures; routinely investigate all lab equipment and inventory levels; arrange for service and repairs as required.
Maintain clean and safe environment in the lab including disposing of waste and safe handling of flammable and toxic chemicals in compliance with all HSE regulations.
Provide technical support to the Applications Manager at project meetings and conference calls with customers.
Assist with the training and orientation of contractors and summer interns to ensure that they know how to perform their work in the lab safely and in compliance with Arclin policies and procedures.
Applications Technologist I Job Requirements:
Post-Secondary Diploma from a technical school/community college or an A.S. in Chemistry.
0-3 years' experience working in an industrial laboratory environment; handling flammable and toxic chemicals in a safe manner.
Ability to set up and operate glass apparatus for chemical analyses and synthesis.
Knowledge or chemical properties and their specific chemical reactions.
Attention to detail and ability to follow procedural routines consistently
Skilled with lab instruments, testing equipment and computers to conduct experiments.
Ability to analyze results, to draw conclusions and to present findings.
Demonstrated ability to communicate verbally and to prepare written reports with emphasis on technical clarity and accuracy.
Ability to research and stay current on competitive technologies and products in the industry.
Ability to conduct a cost-benefit analysis when considering the replacement of lab equipment to ensure that the company obtains an appropriate return on investment when purchasing new lab equipment.
Preferred:
B.S. Chemistry
PC Tech - Training
Technical Support Technician job 4 miles from Springfield
Overview Want to Join the Best in Pest? Go Pro with Orkin. As an Orkin Pro, you'll be the professional delivering on the promise of a safe place to live, work, and play behind pest control's best-known brand. Be part of a purpose-driven team with a reputation built on almost 125 years of a service-minded approach to providing peace of mind where people value it most: their home. It's more than a job-it's a career with growth potential and benefits that go beyond the basics. And with Orkin's award-winning training program, we'll give you all the tools and technology you need to succeed. That means no industry experience required to start and build a career as an Orkin expert. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession-resistant. You can count on a career with the Best in Pests where you'll work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. Responsibilities The Orkin Pro commits to safely and professionally providing the highest level of protection and service to their customers on a designated service route. Their career starts with in-depth, award-winning training that prepares them with the skills needed to succeed in the responsibility of daily route operations, scheduling, issue diagnosis and treatment planning. With each customer, Orkin Pros work to understand problems and do the right thing to resolve them. You will... Complete our award-winning training to learn the skills and knowledge required to serve our customers Prioritize safety in all responsibilities Follow a route schedule and daily operation schedule within an assigned territory and ensure timely and safe arrival at each customer's location Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment Conduct yourself with the utmost professionalism and integrity with customers and coworkers Serve as a problem solver for each customer with empathy by listening to and understanding their needs and utilizing Orkin Pro expertise to recommend the most efficient and innovative solution Meet with customers in their businesses or homes to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management Inspect the interior and exterior of the customer's property-don't worry, we teach you how! Communicate with customers to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management program Complete all required service-related documentation in a handheld device provided for speed and accuracy We Offer... Competitive earnings starting at $20 to $23 per hour, including a company vehicle with gas card upon route assignment Extensive paid training up front and on an ongoing basis to support continuous improvement; no prior pest control experience is required Career opportunities to grow and advance in the company and improve compensation Competitive pay with commission opportunity Company vehicle and gas card Comprehensive benefits package including medical, dental, vision & life insurance 401(k) plan with company match, employee stock purchase program Paid time off Employee discounts, tuition reimbursement and dependent scholarship awards Why Orkin? You are interested in an opportunity with career potential in a reliable, recession-resistant industry You have a service-oriented mindset that leads you to build loyalty and trust with customers You hold yourself responsible to commitments You value being part of a team You want to keep learning, improving and developing as a leader You want to join a company that supports the community You want a career with a purpose at a mission-driven company that values Safety Professionalism Empathy Integrity Innovation Qualifications Minimum Requirements: No Experience Required - we'll train you to be a Pro! High School Diploma or equivalent required Valid driver's license required Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid) Ability to work in the field independently, manage route-based assignments and interact with our great customers inside their businesses and/or homes What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Safely use a ladder within the manufacturer's weight capacity Occasionally lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl. Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator Willing to work in different types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
Minimum Requirements: No Experience Required - we'll train you to be a Pro! High School Diploma or equivalent required Valid driver's license required Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid) Ability to work in the field independently, manage route-based assignments and interact with our great customers inside their businesses and/or homes What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Safely use a ladder within the manufacturer's weight capacity Occasionally lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl. Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator Willing to work in different types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
The Orkin Pro commits to safely and professionally providing the highest level of protection and service to their customers on a designated service route. Their career starts with in-depth, award-winning training that prepares them with the skills needed to succeed in the responsibility of daily route operations, scheduling, issue diagnosis and treatment planning. With each customer, Orkin Pros work to understand problems and do the right thing to resolve them. You will... Complete our award-winning training to learn the skills and knowledge required to serve our customers Prioritize safety in all responsibilities Follow a route schedule and daily operation schedule within an assigned territory and ensure timely and safe arrival at each customer's location Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment Conduct yourself with the utmost professionalism and integrity with customers and coworkers Serve as a problem solver for each customer with empathy by listening to and understanding their needs and utilizing Orkin Pro expertise to recommend the most efficient and innovative solution Meet with customers in their businesses or homes to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management Inspect the interior and exterior of the customer's property-don't worry, we teach you how! Communicate with customers to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management program Complete all required service-related documentation in a handheld device provided for speed and accuracy We Offer... Competitive earnings starting at $20 to $23 per hour, including a company vehicle with gas card upon route assignment Extensive paid training up front and on an ongoing basis to support continuous improvement; no prior pest control experience is required Career opportunities to grow and advance in the company and improve compensation Competitive pay with commission opportunity Company vehicle and gas card Comprehensive benefits package including medical, dental, vision & life insurance 401(k) plan with company match, employee stock purchase program Paid time off Employee discounts, tuition reimbursement and dependent scholarship awards Why Orkin? You are interested in an opportunity with career potential in a reliable, recession-resistant industry You have a service-oriented mindset that leads you to build loyalty and trust with customers You hold yourself responsible to commitments You value being part of a team You want to keep learning, improving and developing as a leader You want to join a company that supports the community You want a career with a purpose at a mission-driven company that values Safety Professionalism Empathy Integrity Innovation
Help Desk Supervisor
Technical Support Technician job 4 miles from Springfield
Full-time Benefit Eligible Founded in 1895, Bushnell University provides a holistic Christian education, fostering wisdom, faith, and service in its students. In joining the staff here, you will be part of an academic community that seeks to cultivate your faith while you make a difference in the lives of our students. Bushnell is the largest private university in Eugene's vibrant university district, which also includes the University of Oregon. Eugene is a college town small enough to know your neighbors and large enough to offer fantastic arts, entertainment, dining, healthcare, and educational opportunities. It is also an ideal place to enjoy the beautiful Pacific Northwest, being just one hour from the Oregon Coast, one hour from the Cascade Mountains, and less than two hours from Portland and the Columbia River Gorge.
Job Summary
The Help Desk Supervisor is the front-line support for IT services. This person must maintain a courteous, professional, and customer service-oriented attitude at all times.
This position is responsible for supervising and leading student workers in analyzing and troubleshooting computer support problems and applying an understanding of computer software and hardware products and services in order to resolve user problems. The person in this position must have the ability to research solutions on their own.
Position Duties & Responsibilities
* Establish & enact campus standards for help desk operations
* Provide timely, friendly, and customer service oriented, end-user support to students and employees
* Supervise student workers, providing training, resolution guidance, documentation, accountability, and feedback to maintain established level of quality service
* Manage help ticket system, phone, and help desk office, serving as the first line of support and gathering information when issue escalation is necessary
* Install, configure, and troubleshoot end-user workstations and related hardware and software
* Writes or revises documentation for IT and non-IT audiences
* Coordinates the entire operating system and software image lifecycle
* Create, maintain, and troubleshoot Bushnell user accounts
* Provide support for Windows, Office, Jenzabar, and other applications
* Coordinate with co-workers, research, and review technical documentation to find solutions
* Additional duties as assigned
Experience and Qualifications
* Experience providing excellent customer service in a university environment
* Bachelor's degree (technology-related preferred) or equivalent work experience in a related field
* Understanding of basic networking concepts (TCP/IP, DNS, DHCP)
* Prefer A+ and/or MCP certifications
Working Conditions / Special Requirements
* Bushnell employees must have a maturing Christian faith and live in compliance with the duties and expectations as detailed in the Employee Handbook.
* The position requires a strong commitment to multiculturalism and diversity.
* The position requires working in a non-smoking, drug free environment.
* The employee must adhere to FERPA guidelines and student confidentiality at all times.
* All employees of Bushnell are "mandatory reporters" under Oregon law. See *********************************************************** for specific information.
* The employee must have knowledge of strong office management techniques; operations, procedures, specific rules and precedents of the office; research methods and report writing techniques; record-keeping techniques; operation of office machines including computer equipment and specified software; principles of training and providing work direction.
* The position requires a strong ability to communicate effectively and succinctly, both verbally and in writing, utilizing tact, patience and courtesy.
* Listening skills and the ability to speak and write clearly are essential to this position. Must possess exceptional interpersonal and communication skills.
* The employee must have high personal motivation, with great attention to detail and accuracy.
* This person must project a positive, vibrant and professional attitude in assisting people.
* This person must have high ethics of honesty and confidentiality, with a genuine and gracious presence pertaining to the students, faculty, staff and business of the department and the University.
* This position may require lifting up to 50 lbs, as well as bending, stooping, kneeling.
* This position description is subject to change at any time.
Application Instructions
Bushnell employees are expected to abide by the Theological Context for Bushnell Community Life. Please read this document before continuing.
To be considered for this position, please submit all of the following:
* Cover letter addressing skills, experience, and knowledge
* CV/Resume
* Personal Statement of Faith that clearly addresses all three of the sections below:
* Section 1: how a maturing Christian faith finds expression in the candidate's personal life, family life, community life, and current church membership;
* Section 2: how the candidate integrates faith into his or her work life; and
* Section 3: the candidate's understanding of and ability to support Bushnell University's Theological Context for Community Life statement.
* Contact Information for three references, one of which must be the applicant's pastor or another appropriate church leader who is able to address the applicant's faith background.
Please include all requested materials. Incomplete application packets may result in disqualification.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Wendy Yamada at ************ or ********************.
In compliance with the Clery Act, Bushnell University provides our Annual Security Report & Fire Safety Report. You may request a paper copy from the Office of Student Life by calling ************. This report is required by federal law and contains policy statements and crime statistics for the university.
IS-Desktop Solutions Tech I
Technical Support Technician job 37 miles from Springfield
JOB SUMMARY/PURPOSE Responsible for the installation, configuration, troubleshooting, and on-going support of SHS workstations, laptops, printers, peripheral equipment and software throughout Samaritan Health Services. Provides customer service in business, clinical and hospital settings. DEPARTMENT DESCRIPTION Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Infrastructure department provides a robust, agile and secure IT Infrastructure that supports SHS business objectives. The infrastructure includes, but is not limited to the following services: data network, voice, Windows and Linux server, data center, centralized endpoint management, enterprise operations and automation. EXPERIENCE/EDUCATION/QUALIFICATIONS Associate#s degree (preferably in a related field) or equivalent experience required. Experience in Microsoft OS (Windows 7 and 10) preferred. Industry recognized, current and relevant certification preferred. Experience in a healthcare environment preferred. KNOWLEDGE/SKILLS/ABILITIES Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues. Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines. Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution. Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) None specified SIT CLIMB - STAIRS LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs REACH - Upward LIFT (Floor to Waist: 0#-36#) 0 - 20 Lbs LIFT (Knee to chest: 24#-54#) 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds# CARRY 2-handed, 0 - 20 pounds BEND FORWARD at waist KNEEL (on knees) ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Forward PINCH Fingers GRASP Hand/Fist PUSH (0-20 pounds force) PULL (0-20 pounds force) STAND WALK - LEVEL SURFACE MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY
* JOB SUMMARY/PURPOSE
* Responsible for the installation, configuration, troubleshooting, and on-going support of SHS workstations, laptops, printers, peripheral equipment and software throughout Samaritan Health Services. Provides customer service in business, clinical and hospital settings.
* DEPARTMENT DESCRIPTION
* Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Infrastructure department provides a robust, agile and secure IT Infrastructure that supports SHS business objectives. The infrastructure includes, but is not limited to the following services: data network, voice, Windows and Linux server, data center, centralized endpoint management, enterprise operations and automation.
* EXPERIENCE/EDUCATION/QUALIFICATIONS
* Associate's degree (preferably in a related field) or equivalent experience required.
* Experience in Microsoft OS (Windows 7 and 10) preferred.
* Industry recognized, current and relevant certification preferred.
* Experience in a healthcare environment preferred.
* KNOWLEDGE/SKILLS/ABILITIES
* Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues.
* Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines.
* Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution.
* Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership.
* PHYSICAL DEMANDS
* Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
None specified
SIT
CLIMB - STAIRS
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
REACH - Upward
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
BEND FORWARD at waist
KNEEL (on knees)
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
REACH - Forward
PINCH Fingers
GRASP Hand/Fist
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
STAND
WALK - LEVEL SURFACE
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
Customer Support Engineer
Technical Support Technician job 37 miles from Springfield
Digital Solutions group is seeking a Technical Support Analyst to act as front-line support, facilitating the care of clients in a welcoming, timely and efficient manner. The responsibilities for this role are answering installation, licensing and environment questions for our desktop and web-based products. The successful candidate must possess exceptional customer service skills and strong customer focus as well strong technical skills to learn the ins and outs of our products.
What You'll Do
Take calls or respond to emails from external clients about installation or licensing issues on our Cascade desktop and Web applications. Be able to explain in clear and efficient way how to resolve issues, using existing FAQs, previous cases or prior experiences. Have the patience to investigate and work through the issue, regardless of how long it takes to resolve.
Take first-line calls about our web-based products by asking appropriate questions to determine root-cause of issues: whether it is our Cloud or their on-premises deployment.
Must be able to shift attention quickly and accurately among multiple tasks without loss of accuracy or appearance of frustration.
During normal business hours, answer Client Support phone, accurately take client details and log case in Salesforce CRM tool. Using the list of available support team members, transfer the phone call.
During normal business hours, continuously monitor the Client Support mailbox, and sort and route emails based on pre-defined rules/guidelines.
Complete the requests for access to our Customer Portal; use research and tools available to determine if access should be granted or denied.
Follow procedures for escalating issues to other experts, management or another DNV group.
Build off and develop FAQ documents for internal/external use based on previously answered support cases.
Share knowledge about the issues resolved, especially with the web-based products with each unique configuration.
What is Required
High school diploma required, some college courses preferred
At least 5 years of IT technical background, including troubleshooting network infrastructure, client/desktop environments, and web application
Strong written and verbal English language communication skills
Basic database skills including SQL
Ability to guide non-technical person through technical steps to resolve a problem over the phone
Ability to do documentation review and edits
Able to work in a team or alone to resolve customer issues
Innovative thinking and problem solving
Be on phone calls/web meetings for multiple hours working on a case
Strong written and verbal English communication skills
We conduct pre-employment drug and background screening
Behavioral competencies - experience working on a team, good verbal communication, analytical.
What is Preferred
Experience using Salesforce customer information system
Experience with Azure or other cloud technology
Knowledge of the electric utility industry
*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*
Generous paid time off (vacation, sick days, company holidays, personal days)
Multiple Medical and Dental benefit plans to choose from, Vision benefits
Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA
Employer-paid, therapist-led, virtual care services through Talkspace
401(k) with company match
Company provided life insurance, short-term, and long-term disability benefits
Education reimbursement program
Flexible work schedule with hybrid opportunities
Charitable Matched Giving and Volunteer Rewards through our Impact Program
Volunteer time off (VTO) paid by the company
Career advancement opportunities
**Benefits vary based on position, tenure, location, and employee election**
DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. US applicants with a physical or mental disability who require reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (**********************************). Information received relating to accommodation will be addressed confidentially.
For more information
**********************************************************************
Customer Support Engineer
Technical Support Technician job 37 miles from Springfield
Digital Solutions group is seeking a Technical Support Analyst to act as front-line support, facilitating the care of clients in a welcoming, timely and efficient manner. The responsibilities for this role are answering installation, licensing and environment questions for our desktop and web-based products. The successful candidate must possess exceptional customer service skills and strong customer focus as well strong technical skills to learn the ins and outs of our products.
What You'll Do
* Take calls or respond to emails from external clients about installation or licensing issues on our Cascade desktop and Web applications. Be able to explain in clear and efficient way how to resolve issues, using existing FAQs, previous cases or prior experiences. Have the patience to investigate and work through the issue, regardless of how long it takes to resolve.
* Take first-line calls about our web-based products by asking appropriate questions to determine root-cause of issues: whether it is our Cloud or their on-premises deployment.
* Must be able to shift attention quickly and accurately among multiple tasks without loss of accuracy or appearance of frustration.
* During normal business hours, answer Client Support phone, accurately take client details and log case in Salesforce CRM tool. Using the list of available support team members, transfer the phone call.
* During normal business hours, continuously monitor the Client Support mailbox, and sort and route emails based on pre-defined rules/guidelines.
* Complete the requests for access to our Customer Portal; use research and tools available to determine if access should be granted or denied.
* Follow procedures for escalating issues to other experts, management or another DNV group.
* Build off and develop FAQ documents for internal/external use based on previously answered support cases.
* Share knowledge about the issues resolved, especially with the web-based products with each unique configuration.
* Generous paid time off (vacation, sick days, company holidays, personal days)
* Multiple Medical and Dental benefit plans to choose from, Vision benefits
* Spending accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HSA
* Employer-paid, therapist-led, virtual care services through Talkspace
* 401(k) with company match
* Company provided life insurance, short-term, and long-term disability benefits
* Education reimbursement program
* Flexible work schedule with hybrid opportunities
* Charitable Matched Giving and Volunteer Rewards through our Impact Program
* Volunteer time off (VTO) paid by the company
* Career advancement opportunities
Benefits vary based on position, tenure, location, and employee election
DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. US applicants with a physical or mental disability who require reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (**********************************). Information received relating to accommodation will be addressed confidentially.
For more information
**********************************************************************
What is Required
* High school diploma required, some college courses preferred
* At least 5 years of IT technical background, including troubleshooting network infrastructure, client/desktop environments, and web application
* Strong written and verbal English language communication skills
* Basic database skills including SQL
* Ability to guide non-technical person through technical steps to resolve a problem over the phone
* Ability to do documentation review and edits
* Able to work in a team or alone to resolve customer issues
* Innovative thinking and problem solving
* Be on phone calls/web meetings for multiple hours working on a case
* Strong written and verbal English communication skills
* We conduct pre-employment drug and background screening
Behavioral competencies - experience working on a team, good verbal communication, analytical.
What is Preferred
* Experience using Salesforce customer information system
* Experience with Azure or other cloud technology
* Knowledge of the electric utility industry
* Immigration-related employment benefits, for example visa sponsorship, are not available for this position*
Infrastructure Analyst
Technical Support Technician job 39 miles from Springfield
General Description The City of Albany's Public Works Department is seeking a talented and dedicated Infrastructure Analyst to join our dynamic team! We are committed to delivering innovative, resilient, and sustainable public infrastructure that supports the growth and development of our vibrant community. If you are an experienced engineer or an individual with equivalent expertise in problem-solving and development review, we invite you to help shape the future of Albany's infrastructure.
Key Responsibilities:
* Review and evaluate development proposals, ensuring compliance with city standards, regulations, and policies related to infrastructure.
* Provide expert advice and guidance on infrastructure design, development, and improvements.
* Work closely with project teams, developers, and other stakeholders to resolve infrastructure-related issues.
* Assist in planning and coordinating infrastructure projects that support the city's growth and sustainability goals.
* Analyze data and prepare reports, recommendations, and presentations to senior leadership.
* Stay informed on industry trends, best practices, and regulations related to public infrastructure.
This position will provide recommendations to the general public in a manner that articulates a thorough understanding of engineering analysis, practices, & policies, site conditions, and other regulatory constraints.
Benefits include:
* Excellent medical, vision and dental benefit package for the employee and qualified family members with low monthly out-of-pocketcost. Employee-paid premium is approximately $51 per month for employee-only coverage up to a maximum of $147 per month for family coverage.
* City-paid contribution to a VEBA Trust account for out-of-pocket healthcare expenses. Currently, the annual contribution is $1,000 for employee-only and $2,000 for employee plus dependent(s).
* Paid time off -Fronted sick and vacation leave may be considered upon hire
* 8 hours of vacation leave per month, with progressive increases
* 8hours of sick leave per month
* 10 paid holidays and 3 floating holidays per year
* No waiting period to use vacation and/or sick leave accruals
* Excellent retirement benefits:
* City-paid participation in the Oregon Public Employee Retirement System (OPSRP and City pays 6% IAP contribution)
* City-paid .5% contribution into pre-tax deferred compensation plan
* In addition, other benefits such as job-related college tuition and book reimbursement, employee assistance program, basic life insurance, short-term disability, long-term disability, and flexible spending accounts for healthcare and childcare expenses.
To learn more about our organization, our community, and our benefits, click here.
Essential Functions/Duties & Responsibilities
The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform.
* Reviews private project development plans for compliance with codes, regulations, and standards; and adequacy of applications for permits and compliance with approved plans. Reviews private development proposals, meets with developers, and generates conditions of development that comply with codes, regulations, and standards.
* Determines what applicable codes, regulations, and requirements govern assigned projects.
* Coordinates the preparation of or develops engineering plans and specifications for the design of public works projects.
* Coordinates required advertising for bids, reviews construction bids, and makes necessary recommendations based on lowest and best bids of contractors, vendors, and consultants.
* Manages construction of public works projects regarding schedule, budget, and quality control. Oversees assigned projects to ensure contractor compliance with project specifications.
* Makes presentations, coordinates with other agencies and individuals, develops cost estimates, determines quantities, and performs surveying and construction staking.
* Prepares sanitary sewer, water, storm drainage, and street system maps, databases, facility plans, development plans, and standards.
* Assures accurate as-built records of construction projects, and documents necessary changes for the operation and maintenance programs.
* Responds to public or other inquiries, including citizen and developer inquiries, relative to engineering procedures on specific projects, conditions of development, and other inquiries of City infrastructure and requirements.
* Evaluates technical, financial information, and alternates related to engineering projects management, planning, design, review, surveying, permits issuance, and construction.
* Participates in the formation of local improvement districts for public improvements, communicates with impacted property owners to explain procedures and resolve issues and computes assessments to be levied against benefiting properties.
* Represents the City of Albany by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor. Regards everyone, internal and external, as a customer and deliver the best service possible in a respectful and patient manner.
* Works to create a high-performance work culture by demonstrating a positive attitude and modeling the City's mission, vision, and values. Conducts self with high integrity, proactive in conserving City resources, and seeks and incorporates customer feedback for ongoing performance improvement. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
* Serves as a member of various City committees as assigned.
* Assists other staff in the performance of their duties as assigned; and may provide training and orientation to new assigned personnel.
* Maintains regular job attendance and adherence to working hours.
* Adheres to appropriate attire, grooming, and hygiene standards established for the position.
* Operates a motor vehicle safely and legally.
* Performs other related duties as required/assigned.
Supervision/Lead Work Exercised
This is a non-supervisory position. Lead work and coordination of work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel.
Qualifications & Requirements
Education and Experience:
A bachelor's degree in civil engineering, or a related field or four years of job-related experience; or an equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
Special Requirements:
* Possession of or ability to obtain a valid Oregon driver's license and a driving record that meets the City's driving standards.
* The individual shall not pose a direct threat to the health or safety of themselves or others.
* Registration with the State of Oregon as an Engineer in Training (EIT) is preferred but not required.
Knowledge, Skills, and Abilities:
Knowledge of: civil engineering principles, practices, and methods applicable to a municipal setting; laws, regulations, standards, and equipment governing engineering; engineering contract administration; preparing project specifications, requests for proposal and process documentation; and construction techniques, materials, and trends.
Skill in: word processing, database, spreadsheet, design, and computer aided drafting software, permitting software, and electronic plan review software as appropriate, for written communication, technical evaluations, project management, and engineering design; overseeing the design and construction of municipal utility projects; skill in designing projects that involve sequencing of project steps; and operation of listed tools and equipment.
Ability to: organize, coordinate, and review progress and compliance of engineering and development projects; prepare, administer, and monitor a project budgets; interpret and apply rules, regulations, laws, and ordinances; prepare, review, approve, and interpret engineering plans and specifications; read design and construction related drawings; organize and sequence work associated with complex projects, converting them into project action plans; understand and carry out instructions; operate highly technical computer applications, such as GIS or CAD; communicate effectively, verbally and in writing; understand and carry out written and oral instructions; establish and maintain effective working relationships with employees, other departments, and the public.
_______________________________________
The City of Albany is an equal opportunity employer and values diversity in its workforce. Women, minorities, and individuals with disabilities are encouraged to apply for City positions. Please notify the Human Resources Department if you need any reasonable accommodation or assistance with any part of our application and screening process. Hearing impaired individuals needing assistance can call the Oregon Relay Service at ************ and provide them this phone number: ************. All other applications are only accepted online through our vendor, NEOGOV.
The City of Albany offers a generous benefits package to employees and eligible dependents.
This position is represented by American Federation of State, County, and Municipal employees (AFSCME). For a complete and detailed overview of the AFSCME benefits package, Click Here.
Salary and benefits are subject to negotiation and, therefore, may change as a result of negotiations.
01
What is your highest level of education?
* High School Diploma or GED
* Associates Degree
* Bachelors Degree
* Masters Degree
* Other
02
Have you ever worked in a position that required you to read, communicate, interpret construction plans/detail drawings and apply complex technical specifications and/or requirements? Please describe below. (Write "None" if no experience)
03
Indicate how many years of related work experience you have? (Round months down to the nearest whole year.)
* Less than 2 years
* 2 years
* 3-5 years
* 6 years or more
04
Select the program areas in which you have experience.
* Engineering Design
* Engineering Project Management
* Construction Inspection
* Customer Service
* Use of Engineering Design Software
* Surveying
05
Briefly describe your experience, if any, in each program area selected from above. (Please put NA if no experience.)
06
Have you received any of the following traffic convictions? Select all that apply.
* One class "A" infraction conviction during the past thirty-six (36) months?
* More than one class "A" infraction conviction between the past (36) and (60) months?
* More than one class "B" infraction conviction during the past twelve (12) months?
* More than two class "B" infraction convictions during the past thirty-six (36) months?
* More than two class "C" infraction convictions during the past twelve (12) months?
* More than three class "C" infraction convictions during the past thirty-six (36) months?
* Any misdemeanor driving convictions within the past twenty-four (24) months?
* Any felony driving convictions within the past sixty (60) months?
* None
07
The job duties, physical demands, work environment & conditions, and job requirements of this position are outlined in the job description. I acknowledge being able to meet the demands, conditions, and requirements of this position with or without reasonable accommodation.
* Yes
* No
08
Are you available to work the designated hours with the understanding that additional hours may be required at times?
* Yes
* No
Required Question
Employer City of Albany
Address 333 Broadalbin St SW
P.O. Box 490
Albany, Oregon, 97321
Phone **************
Website ***************************
Customer Support Engineer
Technical Support Technician job 37 miles from Springfield
Job Description
Essential Duties and Responsibilities:
Provide prompt and professional technical support to customers via phone, email, and other communication channels, addressing day-to-day questions and troubleshooting unexpected hardware and software issues.
Perform internal testing and validation of OptiTrack hardware and software to develop effective workflows,
identify potential issues, and proactively anticipate customer needs.
Travel to customer sites (up to 50–70% of the time) to perform system installations, configure equipment, and deliver comprehensive on-site training and support.
Assist sales and engineering teams by conducting product demonstrations, explaining system capabilities, and advising customers on how OptiTrack technology can best address their motion capture requirements.
Maintain clear and consistent communication with internal teams, providing feedback and updates to help resolve emerging issues and improve products and internal processes.
Requirements
Education and/or Work Experience Requirements:
Excellent verbal and written communication skills, with the ability to explain technical information clearly to diverse audiences.
Experience troubleshooting and resolving technical issues involving both hardware and software.
Familiarity with 3D concepts and applications, such as motion capture, animation, movement science or related technologies.
Ability to work independently as a self-starter who actively monitors tasks and takes initiative without being asked.
Strong team player with a willingness to seek feedback, follow company best practices, and continuously learn and improve.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other applicable federal, state, and local requirements, including meeting qualitative and quantitative productivity standards.
Ability to maintain regular and punctual attendance consistent with the ADA, FMLA, and other applicable federal, state, and local requirements.
Physical ability to operate and work with computers and related hardware and software for extended periods.
Ability to lift and carry equipment or materials weighing up to 30 pounds as needed.
Ability to work for prolonged periods at a computer workstation and to stand and walk for extended periods during on-site installations, demos, or training.
Benefits
All benefits start on first day of employment!
75% employer-paid medical for employee. Family coverage also included.
100% employer paid dental, and vision for employee and dependents
100% employer paid long-term, short-term disability, and life insurance policy
401k Match, if you’re contributing 5% we match 4%. 100% vested immediately.
10 paid holidays
Starting at 15 days paid PTO (inclusive of sick and vacation time) annually
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
EEOC Statement:
Planar is an equal opportunity employer, we believe in fostering a culture of equality, diversity, and inclusivity. Our commitment to this goal is clearly expressed in our zero-tolerance policy for discrimination and harassment of any kind, including on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status or any other characteristic protected by applicable federal, state, or local laws. Our hiring practices ensure that decisions are based solely on qualifications, merit, and current business needs, while extending to all aspects of our operations - from recruitment and promotion to layoff and recall, to leave of absence, compensation, benefits, and training. We are committed to remaining a drug free workplace
Data Center Technician - USA - Eugene - On-site
Technical Support Technician job 4 miles from Springfield
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you.
Job Overview:
As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence.
Key Responsibilities:
Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center.
Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability.
Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards.
Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date.
Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations.
Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.
What We Offer:
Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment.
Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT.
Competitive Compensation: We offer competitive rewards for your compensation and efforts.
Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field.
Education:
Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required.
Experience:
3+ years of experience in data center operations, with a strong focus on independent or freelance projects.
Technical Skills:
Extensive hands-on experience with Cisco and Juniper networking devices.
Strong proficiency in managing and troubleshooting Windows and Linux-based systems.
Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs).
Experience with virtualization technologies such as VMware or Hyper-V is a plus.
Certifications:
Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.
General Requirements:
Ability to travel to various data center locations on short notice.
Flexibility to work outside regular hours, including nights and weekends if required.
Must have access to necessary tools and equipment to perform data center tasks.
Strong problem-solving skills, with the ability to work independently and remotely.
Excellent communication skills for collaboration with remote teams.
Assistive Technology Coordinator / UDL Specialist Douglas ESD
Technical Support Technician job 35 miles from Springfield
Job Title: Assistive Technology Coordinator / UDL Specialist Douglas ESD Assistive Technology Coordinator / UDL Specialist - Douglas ESD Douglas Education Service District is looking for qualified applicants to join our team as an Assistive Technology Coordinator - Universal Design Learning (UDL) Specialist. This position works 220 days per year, 5 days per week, 8 hours per day, to begin July 14th, 2025.
APPLICATION DEADLINE: Closing date extended until filled
STARTING SALARY: $81,896 - $88,649 per year (Placement is dependent on relevant verifiable experience)
TO APPLY: Begin the application process by clicking the "Apply" button in the upper right of this announcement in Applicant tracking. (If you are not viewing this via Applicant Tracking (Applitrack), click HERE
JOB SUMMARY:
The Assistive Technology Coordinator - Universal Design for Learning Specialist leads statewide initiatives to support students with disabilities, especially those requiring assistive technology or with orthopedic impairments, in alignment with OTAP and RSOI grant goals. This role provides strategic leadership in coordinating training, resources, and consultation services for educators, families, and school districts to promote inclusive practices and equitable access. The Coordinator also manages program budgets and cultivates partnerships at local, regional, and state levels to ensure services reflect best practices and evolving student needs.
DUTIES:
This is not an exhaustive or all-inclusive list of responsibilities, skills, duties, or functions associated with the job. Full job description is attached in Applicant Tracking.
Serves Oregon school districts and ESDs as a knowledgeable resource regarding state and federal laws, regulations and best professional practice for matters relating to education of students with Orthopedic Impairments and students needing Assistive Technology (AT).
Evaluate, recommend, and implement assistive technology tools to support diverse learners.
Maintain inventory and ensure functionality of AT devices and software.
Provide training and technical support to students, staff, and faculty on assistive tools and platforms.
Promote and integrate Universal Design for Learning (UDL) principles across instructional materials and digital content.
Collaborate with faculty to develop inclusive curriculum that supports linguistic accessibility for all learners.
Review and revise learning materials for plain language, readability, and cultural relevance.
Conduct workshops and training sessions on UDL, assistive tech, and inclusive teaching practices.
Support the development of accessible multimedia content and ensure compliance with accessibility standards (e.g., WCAG, ADA, Section 508).
Work with disability services, instructional designers, and IT staff to develop strategies for equitable access.
Serve as a resource for faculty and staff on accessibility-related issues and best practices in communication and instructional design.
Ensure adherence to institutional accessibility policies and applicable laws.
Maintain current knowledge of Assistive Technology (AT)/Augmentative and Alternative Communication (AAC) software, apps, equipment, and communication systems.
Lead the development and implementation of assistive technology services for students with disabilities.
Plan and deliver professional development for educators and specialists.
Manage program operations, including budgeting, reporting, and compliance.
Coordinate statewide initiatives, delivering technical assistance and direct district support.
Design and deliver training programs for educators, specialists, and families on assistive technology and best practices for support students with orthopedic impairments.
Organize statewide conferences, workshops, and webinars.
Maintain educational resources, online platforms, and lending libraries for assistive technology.
Oversee the program's website and communications.
Implement and manage a database to track consultation requests and service delivery.
Manage and authorize a significant budget ($300,000+).
Develop new projects and pursue grant opportunities.
Support ODE and other state agencies by providing information and resources to districts.
Ability to work a flexible schedule and travel to and from school locations in the Douglas ESD service area and may be required to travel on overnight assignments.
Other duties as assigned.
QUALIFICATIONS
Bachelor's degree in Special Education, Instructional Design, Speech-Language Pathology, Educational Technology, or related field required. Master's degree in a related field preferred.
Ability to work as part of a multidisciplinary team and collaborate well with others.
Consistently focuses on solving conflict; maintaining confidentiality; listening to others without interrupting; keeping emotions under control; remaining open to others' ideas and contributing to building a positive team spirit.
Douglas ESD has been awarded the Douglas County Working Parents Award for 2025.
Background Check Conducted
Douglas ESD is an equal opportunity/affirmative action employer committed to diversity and valuing the cultural, educational, and life experience of each student and employee, as well as equitable outcomes for all students.
Douglas ESD policy provides veterans and disable veterans with preference as required by law.
Beavers Belong Support Network Student Leader 4
Technical Support Technician job 37 miles from Springfield
Details Information Job Title Beavers Belong Support Network Student Leader 4 Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $14.70 (Standard); $13.70 (Non-Urban); $15.95 (Portland Metro) Max Hourly Rate $21.00 (Standard); $20.50 (Non-Urban); $21.50 (Portland Metro)
This recruitment will be used to fill one (1) part-time (a maximum of 24 hours per week) Beavers Belong Support Network Student Leader 4 positions for the Counseling Center at Oregon State University (OSU).
The Beavers Belong Support Network (BBSN) is a peer support network that is student-centered and decentralized in an effort to provide students with a space to engage with others who understand their unique perspectives and struggles and build community together. Beavers Belong Support Network Student Leaders will facilitate weekly peer support groups in an effort to increase belonging and connection between students, provide support in ways students feel are helpful in spaced they feel comfortable, and positively impact personal wellbeing.
Position Duties
BBSN Student Leaders design and implement participant recruitment activities, (co)facilitate peer support spaces, connect peers to relevant campus and community resources, and attend ongoing professional development opportunities. Examples of BBSN Student Leader responsibilities include:
* Effectively facilitate weekly peer led spaces
* Engaging with peers and connecting them to relevant CAPS, campus, and community resources
* Promote involvement opportunities connected to the BBSN
* For example: participant recruitment events, tabling, collaborating with OSU student organizations, cultural centers, and other campus partners
* Meet regularly and work collaboratively with other BBSN Student Leaders and the Peer Support Coordinator
* Complete weekly tasks and needs as identified by Peer Support Coordinator
* May also involve focusing efforts on specialized projects based on needs of the department and/or initiative
* Working with Peer Support Coordinator and CAPS marketing team to create social media and marketing materials and messaging related to the BBSN
* Other duties as assigned by the Peer Support Coordinator
Minimum Qualifications
Full Employment Eligibility Requirements can be found here: ********************************************************************************************
* Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
* Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
* Must meet the applicable minimal enrollment standard
* High School student: Regularly enrolled in a high school or participating in a home-schooling program
* Undergraduate and post-baccalaureate student: 6 credit hours per term
* Undergraduate international student: 12 credit hours per term*
* Graduate student officially admitted to Graduate School: 5 credit hours per term
* Graduate international student officially admitted to Graduate School: 9 credit hours per term*
* International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Additional Required Qualifications
* Demonstrated strong communication and organizational skills
* Demonstrated interest in working with peers and supporting student well-being
* Demonstrated commitment to self and community development and advocacy
* Demonstrated ability to work both independently and collaboratively
* Ability to work 3-5 hours per week, including occasional evenings, and weekends
* Ability to attend mandatory scheduled trainings and meetings
* Includes foundational trainings and ongoing professional development
* Ability to obtain FERPA certification and complete other necessary trainings in a timely manner
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.
Preferred (Special) Qualifications
* Current OSU Student
* Experience leading presentations and/or facilitating discussions with peers
* Experience as a peer educator/mentor
* Ability to maintain composure in the face of opposing viewpoints
* Experience working with student populations
* Comfort discussing sensitive topics
* Experience or familiarity working with or supporting individuals who may be experiencing loneliness, academic stress, minority stress, or other mental wellbeing challenges
Working Conditions / Work Schedule
Posting Detail Information
Posting Number P12230SE Number of Vacancies 1 Anticipated Appointment Begin Date 09/08/2025 Anticipated Appointment End Date Posting Date 06/06/2025 Full Consideration Date 06/30/2025 Closing Date 07/07/2025 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
● A Resume
● A Cover Letter
For additional information please contact: Molly Murphy at ****************************
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval
Supplemental Questions
Dynamic PC Support
Technical Support Technician job in Springfield, OR
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver’s License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Product Support Specialist
Technical Support Technician job 4 miles from Springfield
Department: Behavioral Research and Teaching Classification: Info Technology Consultant Appointment Type and Duration: Regular, Ongoing Salary: $17.52 - $27.81 per hour FTE: 1.0
Review of Applications Begins
open until filled
Special Instructions to Applicants
To ensure consideration, complete applications must include the following along with the online application:
- a cover letter that clearly explains how your skills and experience meet the minimum qualifications and any preferred qualifications.
The online application includes the name and contact information for at least three professional references. Candidates will be notified before references are contacted.
Department Summary
Behavioral Research and Teaching (BRT), a research unit within the University of Oregon's College of Education, investigates a variety of problems related to teaching and learning. We offer teaching and learning solutions to improve K-12 education for students, teachers, and administrators. We focus on developing technology-based information systems with three primary goals: (a) improve basic skills assessments so that all students can read, write, and compute; (b) enhance learning of middle and secondary content subject matter so that all students have the opportunity to develop a broad knowledge base; (c) provide accessibility to large-scale testing so that all students can demonstrate their proficiencies on state and local achievement standards.
BRT is committed to improving education for all students through assessment and information systems. We concentrate on student learning information systems and teacher decision-making by researching and developing basic skills and content assessments and supporting accessibility to state accountability systems that document academic standards proficiency. The software distributed by BRT is used by over 1,000,000 students and 160,000 teachers across the United States.
For the past decade, BRT has operated with approximately 2 million dollars of annual revenue from federal grants, state contracts, and educational software sales generated through multiple revenue streams. These software platforms provide teachers cutting-edge assessment systems for wide scale adoption and development of effective educational programs. See ********************** and ********************
Position Summary
The Product Support Specialist is the primary position responsible for assisting customers in the use of our software and developing resources for the system. This position also develops and maintains user documentation, manuals, trainings, frequently-asked-questions sites, and marketing for BRT products. In addition, this position assists with BRT publications and research projects to accomplish BRT objectives.
Typical work activities associated with this position include but are not limited to serving as the liaison between customers and the software development teams, independently communicating (email and phone) with individuals and groups at all levels of the K-12 education to interpret information and respond to inquiries, provide direction, and resolve issues. This position also communicates on a regular basis with the software development teams, including the Director and Co-Director who manage the product. This position reports directly to the Business Manager.
This position is a vital member of the BRT Research team and must exhibit professionalism and create effective relationships for problem-solving and positive interactions. This position requires skill in interpreting, explaining, and clarifying software processes, rules, and procedures to faculty, staff, and customers. This position requires a commitment to maintain the highest ethical standards within BRT and the University.
Minimum Requirements
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Professional Competencies
• Strong communication skills in interpreting user needs and providing appropriate solutions in clear written form (email and manuals).
• Ability to independently manage a high-volume workload with attention to detail, organization, and time management.
• Ability to communicate effectively with individuals from diverse backgrounds and cultures.
• Ability to handle sensitive and confidential situations.
• Ability to interpret laws, rules, policies, and procedures, and be able to apply these interpretations to specific, non-routine situations.
• Strong administrative skills and proficiency with MS Office and Adobe suite of software.
Preferred Qualifications
• One year of customer support (in-person, online, or by phone).
• Bachelor's Degree.
• Experience providing technical support related to web-based applications and/or technology.
• Experience in K-12 education system or with educational software.
• Experience creating and maintaining detailed documentation.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
Beavers Belong Support Network Student Leader 3
Technical Support Technician job 37 miles from Springfield
Details Information Job Title Beavers Belong Support Network Student Leader 3 Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $14.70 (Standard); $13.70 (Non-Urban); $15.95 (Portland Metro) Max Hourly Rate $21.00 (Standard); $20.50 (Non-Urban); $21.50 (Portland Metro)
This recruitment will be used to fill two (2) part-time (a maximum of 24 hours per week) Beavers Belong Support Network Student Leader 3 position for the Counseling Center at Oregon State University (OSU).
The Beavers Belong Support Network (BBSN) is a peer support network that is student-centered and decentralized to provide students with a space to engage with others who understand their unique perspectives and struggles and build community together. Beavers Belong Support Network Student Leaders will facilitate weekly peer support groups designed to support students experiencing high financial stress in an effort to increase belonging and connection between students, provide support in ways students feel are helpful in spaced they feel comfortable, and positively impact personal wellbeing.
Position Duties
BBSN Student Leaders design and implement participant recruitment activities, (co)facilitate peer support spaces, connect peers to relevant campus and community resources, and attend ongoing professional development opportunities. Examples of BBSN Student Leader responsibilities include:
* Effectively facilitate weekly peer led spaces
* Engaging with peers and connecting them to relevant CAPS, campus, and community resources
* Promote involvement opportunities connected to the BBSN
* For example: participant recruitment events, tabling, collaborating with OSU student organizations, cultural centers, and other campus partners
* Meet regularly and work collaboratively with other BBSN Student Leaders and the Peer Support Coordinator
* Complete weekly tasks and needs as identified by Peer Support Coordinator
* May also involve focusing efforts on specialized projects based on needs of the department and/or initiative
* Working with Peer Support Coordinator and CAPS marketing team to create social media and marketing materials and messaging related to the BBSN
* Other duties as assigned by the Peer Support Coordinator
Minimum Qualifications
Full Employment Eligibility Requirements can be found here: ********************************************************************************************
* Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
* Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
* Must meet the applicable minimal enrollment standard
* High School student: Regularly enrolled in a high school or participating in a home-schooling program
* Undergraduate and post-baccalaureate student: 6 credit hours per term
* Undergraduate international student: 12 credit hours per term*
* Graduate student officially admitted to Graduate School: 5 credit hours per term
* Graduate international student officially admitted to Graduate School: 9 credit hours per term*
* International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Additional Required Qualifications
* Demonstrated strong communication and organizational skills
* Demonstrated interest in working with peers and supporting student well-being
* Demonstrated commitment to self and community development and advocacy
* Demonstrated ability to work both independently and collaboratively
* Demonstrated ability to apply knowledge of the unique challenges faced by students experiencing high financial stress
* Ability to work 3-5 hours per week, including occasional evenings, and weekends
* Ability to attend mandatory scheduled trainings and meetings
* Includes foundational trainings and ongoing professional development
* Ability to obtain FERPA certification and complete other necessary trainings in a timely manner
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.
Preferred (Special) Qualifications
* Current OSU Student
* Experience leading presentations and/or facilitating discussions with peers
* Experience as a peer educator/mentor
* Ability to maintain composure in the face of opposing viewpoints
* Experience working with student populations
* Comfort discussing sensitive topics
* Experience with and/or supporting students experiencing high financial stress
* Experience or familiarity working with or supporting individuals who may be experiencing loneliness, academic stress, minority stress, or other mental wellbeing challenges
Working Conditions / Work Schedule
Posting Detail Information
Posting Number P12229SE Number of Vacancies 2 Anticipated Appointment Begin Date 09/08/2025 Anticipated Appointment End Date Posting Date 06/06/2025 Full Consideration Date 06/30/2025 Closing Date 07/07/2025 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
● A Resume
● A Cover Letter
For additional information please contact: Molly Murphy at ****************************
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval
Supplemental Questions