End User Support Analyst
Technical support technician job in Houston, TX
Clarksons is the world's leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique.
To understand more about Clarksons and what you can expect, visit us at *****************
Role Summary
We have a fantastic opportunity for an End User Support Analyst to join our Global IT Operations team. The person in this role will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, the role will support the activities of desktop services.
This position would be great for someone with experience in a support role who is keen to develop their technical skills further. The ideal candidate will be passionate about delivering the highest standard of IT support, with a genuine interest in technology, its application and use in the business. A key skill we require from the candidate is for them to be customer centric with a desire to learn and develop a career in technical service delivery.
Given the focus and importance of service delivery this is an office-based role. There is a requirement for on call on a rotational basis, of which typically falls 1 week every 3. This role also requires out of hours work (evenings and weekends)
What you will be doing
Working within the End User Support team, you will be a key point of contact for the end user for incidents & service requests. Providing IT support for desktops, Laptops, printers, peripherals, telephone systems, and mobile devices.
Triage, taking ownership, troubleshooting and liaising with other IT teams in order to resolve and manage user expectations. This will be done via Telephone support, Service Now, email as well as walk ups.
Creating and maintaining accurate knowledge documentation on a quarterly basis
Execute all tickets and requests utilising best practise, adoption and utilisation of technology incl automation, applications, and services.
Working with the EUS Lead to identify trends and spot potential problems.
Improving and iterate on service support provision to the office.
Ensuring computers, printers and other peripherals are operational and current
Providing support with hardware and software maintenance.
Basic hardware break fix replacement
Hardware Inventory management
Managing system access, security, and spam/anti-virus controls
Customer site visits
Proactive trend analysis calls to the end user
Full JML process covering, Joiners, Movers and Leavers
Proactive room checks
Device management, including building devices.
Desk moves/ Desk set ups
To fulfil additional / ad hoc duties as needed to meet the needs of the business.
What we are looking for
Experience & Knowledge
Previous experience within an IT Support role.
Customer oriented, with a passion for delivering excellent service and for continuous improvement of services.
Excellent communication skills, able to provide technical support over the telephone, chat or face to face.
Professional manner with a strong work ethic.
Good problem-solving skills, with a solution focused approach.
Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance.
Ability to multitask effectively during busy times and remain calm during stressful situations.
A team player who can work within a framework of procedure and policies.
Self-motivated and able to use initiative.
Knowledge and some experience of products within the Microsoft Office 365 suite.
Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous.
Knowledge and experience of Active Directory & MS Entra administration, including user maintenance, configuring PCs and groups.
Able to learn quickly and work within a fast-paced environment.
Desire to learn and to undertake on-the-job training and continuous personal development.
Flexible and willing to work outside of the core hours if necessary.
History of automating repetitive tasks and scripting with PowerShell
Skills
Knowledge/experience of the following are required:
Active Directory, Entra & Intune administration
Exchange recipient and group administration (both on-prem and O365)
Experience of supporting VDI solutions
Core understanding of network fundamentals
MS Office
Apple hardware & OS (iOS, iPadOS, MacOS)
HP Hardware
Multi Factor Auth setup (MS MFA, DUO)
Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams
Solid technical understanding of Microsoft desktop Operations Systems incl Windows 10 & 11
Knowledge/experience of the following are advantageous:
ServiceNow ITSM tool
VMware Horizon
Cisco CUCM
ITIL V3 or Above
Help Desk Technician
Technical support technician job in Houston, TX
Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered.
The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations.
Essential Duties/Responsibilities:
• Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests.
• Utilize remote capabilities to assist with troubleshooting.
• Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration.
• Offer desktop site support by determining the best solutions based on customer-provided details.
• Resolve issues related to installed computer software.
• Troubleshoot printer connection problems.
• Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase.
• Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access.
• Perform password resets for various websites and applications.
• Document and log incident tickets using the Service Now tracking tool.
• Provide support for mobile iOS/Android phones and tablets.
• Assist with VPN software connection issues.
• Create Cisco ISE Vendor VPN accounts.
• Manage OKTA accounts and groups.
• Support Citrix DaaS/VDI on company-issued and customer-owned devices.
Working Conditions:
• Some overtime may be required for special projects.
• Travel up to 10%.
Minimum Requirements:
• Possess multi-tasking skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure while maintaining a customer service attitude.
• Experience in troubleshooting hardware, software, and network connectivity issues.
• Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes.
• Self-motivated with attention to detail.
• Ability to organize workload, set priorities, and meet deadlines.
• Effective communication and interpersonal skills.
• Ability to maintain confidentiality of information.
• Flexibility to work rotating on-call schedules and backfill for peers when needed.
• Willing to work overtime mornings, afternoons and weekends.
Preferred Qualifications:
• On-prem ADAC/ADUC administration knowledge.
• Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin.
• Experience with OKTA support and administration.
• Proficiency in Microsoft O365 support.
• Familiarity with Service Now and JIRA ticketing systems.
• SAP support and administration knowledge.
• Citrix cloud support and administration expertise.
• Support for Windows and Mac operating systems.
• Knowledge of iOS and Android.
• Cisco ISE support and administration skills.
• Mobile Iron MDM knowledge.
• Understanding of Windows registry and environment variables.
• Experience with Oracle ODBC data source troubleshooting and DSN entry.
Additional Knowledge, Skills, and Abilities:
• Multi-tasking skills.
• Strong communication skills.
• Ability to work under pressure.
• Attention to detail.
• Decision-making capabilities.
• Time management skills.
• Ability to identify process improvements.
• Self-motivation.
• Conflict resolution skills.
• Ability to redirect problems to appropriate resources.
• Leadership qualities.
• Adaptability.
IT Operations Specialist
Technical support technician job in Houston, TX
IT Operations Specialist
Compensation: $40 - $55/hour, depending on experience
Inceed has partnered with a great company to help find a skilled IT Operations Specialist to join their team!
Join a dynamic team as an IT Operations Specialist, where you'll provide critical support and ensure system stability. This opportunity arises as the company seeks to enhance their IT capabilities with experienced professionals. Dive into a role that offers diverse technical exposure and the chance to prove your skills in a challenging environment.
Key Responsibilities & Duties:
Provide end-user support for hardware, software, and network issues.
Troubleshoot incidents efficiently to maintain IT system stability.
Conduct light networking troubleshooting when necessary.
Deploy and configure workstations and servers.
Communicate professionally with C-suite executives during issues.
Stay proactive and improve processes during slower periods.
Required Qualifications & Experience:
5+ years in IT support, operations, or network administration.
Hands-on experience with Windows Servers and end-user support.
Proficient in light networking troubleshooting and routing/switching.
Experience deploying and configuring IT systems.
Nice to Have Skills & Experience:
CompTIA certifications or equivalent preferred.
Experience with virtualization or cloud services is a plus.
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
Fully onsite M-F in City Centre, Houston.
Opportunity to work in a lean IT team.
Contract-to-hire possible, direct hire for the right candidate.
3 rounds of interviews: virtual, onsite with team, onsite with C-suite.
If you are interested in learning more about the IT Operations Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
IT Support Specialist (Bilingual)
Technical support technician job in Houston, TX
About Us
We are a fast-growing software development company serving the restaurant, hospitality, and small business retail industries. Our platform provides Point of Sale (POS) and business solutions tailored to our merchants. We are looking for L1 IT Support Specialists to deliver front-line POS support and help ensure exceptional customer experiences.
Why This Role Matters
As the first point of contact for technical issues, you play a critical role in keeping businesses operational. Your work directly impacts merchant uptime, support satisfaction, and the overall reliability of our POS ecosystem.
A Day in the Life
Answer inbound support calls and resolve issues in real time.
Troubleshoot POS terminals, printers, kitchen devices, tablets, scanners, and peripherals.
Diagnose network issues (IP conflicts, offline devices, router/switch connectivity).
Review basic logs or SQL-based data points for troubleshooting.
Document tickets clearly and completely.
Collaborate with Support Specialists on escalated or complex cases.
If you're someone who enjoys problem-solving, learning new systems, and helping customers succeed, this role is a strong fit.
Position Overview
The L1 IT Support Specialist provides technical troubleshooting for restaurant and retail POS systems. This role works closely with other Support Specialists to resolve incidents quickly and effectively.
Responsibilities
Technical Support & Troubleshooting
Provide front-line POS support for restaurants, retail, and small business clients.
Diagnose and troubleshoot hardware/software issues, including POS terminals, printers, scanners, tablets, and peripherals.
Identify and resolve networking/broadband issues (LAN/WAN, device connectivity, IP configuration).
Perform basic SQL-related checks and assist with database incident troubleshooting.
Conduct technical research and collaborate with partners or internal teams for escalated resolution.
Documentation & Collaboration
Maintain and update troubleshooting documentation, SOPs, and FAQs.
Log accurate, detailed ticket notes for all interactions.
Report recurring issues and contribute to long-term process improvements.
Work with Support Specialists to ensure timely resolution of all cases.
What Success Looks Like (First 90 Days)
Responds quickly and professionally to all incoming support requests.
Resolves the majority of L1-level issues independently.
Demonstrates accurate troubleshooting and proper escalation judgment.
Maintains clean, complete, and consistent ticket documentation.
Receives positive merchant feedback regarding communication and clarity.
Qualification & Requirement
Technical Skills
1+ years of IT experience; POS experience in the restaurant industry is a strong plus.
Experience with Linux, Windows, and Android operating systems.
Understanding of Active Directory environments.
Basic knowledge of SQL Server/database environments.
Knowledge of computer networking (IP addressing, routing basics, switches, DHCP).
Experience with POS systems or payment hardware is preferred.
Professional Skills
Customer service, help desk, or remote support experience preferred.
Strong analytical and problem-solving abilities.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Restaurant industry experience is a plus.
Additional
Bilingual is a plus (English + Spanish, Chinese, or Vietnamese).
Must be organized, detail-oriented, and capable of working in a fast-paced environment.
Why Join Us?
Opportunity to grow within a rapidly expanding tech company.
Work directly with real-world restaurant and retail operations.
Supportive, collaborative team environment.
Direct impact on customer operations and system reliability.
Quorum Software Support Analyst
Technical support technician job in Houston, TX
Houston, TX
Hybrid Schedule
About the Role
We are seeking a Software Support Analyst (Contract-to-Hire) to join our IT Business Applications team. This role will focus on supporting key energy applications and related modules, ensuring smooth operations and assisting with new projects across the business.
You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support.
Key Responsibilities
Provide day-to-day support for core energy applications and related modules
Troubleshoot and resolve user issues efficiently
Partner with IT and business stakeholders to support new initiatives
Assist in streamlining processes and improving user experience
Contribute to overall application stability and performance
Qualifications
Experience supporting energy software applications and related modules
Strong background in application support and IT business systems
Excellent problem-solving and communication skills
Ability to work in a hybrid environment and collaborate across teams
Tier 1 Support Technician
Technical support technician job in Houston, TX
Job Title: Tier 1 IT Support Technician
Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST
6 months contract before converting to fulltime.
Full time Target Salary: $55,000-65,000
Overview
We're looking for a resourceful and detail-focused Tier 1 IT Support Technician to join our client's technology team. Our client is in Oil & Gas.
Primary Duties
Monitor, prioritize, and resolve incoming technical support requests.
Create accounts for new team members and deprovision access for departing users.
Maintain user records, groups, and organizational structure within directory services.
Prepare, image, and distribute new hardware; set up workstations, monitors, and docking stations.
Use PowerShell or similar scripting tools-as well as modern AI utilities-to streamline workflows and automate recurring tasks.
Support senior IT staff with more advanced projects when workload permits.
Take on additional responsibilities as automation efficiencies increase.
Qualifications
Solid understanding of core IT support concepts and troubleshooting techniques.
Experience managing user accounts within directory or identity management systems.
Familiarity with cloud-based identity and productivity platforms such as Azure, Entra, and Microsoft 365.
Knowledge of PowerShell or other scripting languages (a plus).
Willingness to learn and adopt automation and AI-driven tools.
Strong organizational habits and attention to detail.
Effective communication skills and comfort collaborating across different time zones.
Please apply with an up-to-date resume
Customer Support and Electronics Technician
Technical support technician job in Spring, TX
Technical Support Specialist I
Spring, TX | Full-Time | In-Office | Some Travel
Sneed Coding Solutions, Inc. is growing, and we're looking for a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career - and we will train you.
What You'll Do
Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting
Perform bench testing and light repairs in our Spring, TX facility
Support occasional onsite installations and operator training
Learn packaging equipment support over time (we train you)
Document customer cases and provide clear resolutions
What You Bring
Mechanical or technical aptitude (you like to figure out how things work)
Great communication and patience with customers
Basic computer skills and willingness to learn
Positive attitude and team-player mindset
Valid driver's license (some travel required)
Why You'll Love It Here
We invest in your growth
Clear path to Level 2 and Field Technician roles
Monday-Friday, 8am-5pm schedule
Supportive, friendly team environment
Compensation & Benefits
$45,000-$55,000 base salary
Paid holidays, PTO, benefits, and travel reimbursement
Desktop Engineer
Technical support technician job in Houston, TX
Our client is a global technology-driven organization recognized for its cutting-edge platforms and commitment to operational excellence. They are currently seeking an IT Engineer to join their dynamic team. This role is primarily focused on providing first-line support to both internal and external users, ensuring every interaction delivers an exceptional experience.
This company is known for hiring top talent and fostering long-term career growth. The environment emphasizes collaboration, innovation, and professional development, with many internal promotion opportunities.
Position Summary
Responsible for identifying, diagnosing, and resolving technical issues, while managing and monitoring incident response, change management, and recovery procedures.
Collaborate closely with global and local teams, other infrastructure groups, and IT business partners to maintain seamless operations.
Manage relationships with external vendors and coordinate technical support when needed.
Deploy, manage, and document a wide range of systems, applications, and devices, using ServiceNow (or similar) for reporting and ticket tracking.
Maintain flexibility to adjust work hours as needed and adapt quickly to evolving business priorities.
Minimum Experience
Bachelor's degree in Computer Science or related field preferred (or equivalent experience).
Hands-on experience in technical support, vendor coordination, or field technician roles.
Strong understanding of systems, network, and infrastructure operations.
Experience troubleshooting issues related to network, storage, and databases.
Familiarity with scripting and automation (Bash, Python, Shell).
Excellent communication, analytical, and problem-solving skills with meticulous documentation habits.
Ability to work independently and collaboratively in a fast-paced environment.
Must be able to pass standard background checks.
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
Technical Support Engineer-Houston
Technical support technician job in Houston, TX
Responsibilities
Responsible for product technical support for customers in the North America region including remote assistance and on-site support.
Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation.
Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure.
Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers.
Provide regular product training and technical guidance to customers.
Write technical documents, case summaries and problem analysis reports.
Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support.
Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed.
Qualifications
Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred.
Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese)
Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies.
Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness.
Able to adapt to long-term overseas business trips. Able to be away from home for extended period.
职位描述
负责北美区域客户的产品技术支持,包括远程协助和现场支持
解答客户在设备安装,配置,调试,运行过程中的各类技术问题
跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环
协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流
为客户提供定期的产品培训和技术指导
撰写技术文档,案例总结及问题分析报告
协助完成本区域的项目实施工作,包括技术方案落地和交付支持
根据需要参与技术升级测试与产品本地化适配建议的反馈
任职要求:
本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先
熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势)
熟悉Linux系统,网络基础知识,远程调试工具等技术
优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识
能适应长期海外出差
Information Technology Support Engineer
Technical support technician job in Houston, TX
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Library Information Specialist
Technical support technician job in Pearland, TX
is for the 2025-2026 School Year
Starting compensation package for certified specialists is $61,594
Starting compensation package for non-certified specialists is $58,690
Primary Purpose:
The Library Media Specialist will promote the success of all students by providing a balance between print and technology while ensuring continuous access to digital resources. The Library Media Specialist will provide leadership and expertise in the selection, acquisition, evaluation and organization of information resources and technologies in all formats, as well as expertise in the ethical use of information. The Library Media Specialist will supervise and manage the school library/media center and provide services and resources that allow students to develop skills in locating, evaluating, synthesizing, and using information to solve problems. The Library Media Specialist will serve as an instructional technology specialist to ensure the library/media center is involved in instructional programs of the campus and will assist campus principals and teachers in integration and use of instructional technology.
Qualifications: Education/Certification
Bachelor's Degree (REQUIRED)
Master's degree from accredited college or university preferred
Valid Texas school librarian certificate or endorsement preferred
Special Knowledge/Skills:
Knowledge of library and information science
Ability to instruct and manage student behavior
Strong organizational, communication, and interpersonal skills
Experience:
Two years teaching experience (REQUIRED)
Experience in library/media center in public school setting preferred
Major Responsibilities and Duties:
1. Serve as primary instructional technology liaison for the campus.
2. Encourage the use of instructional technology and media to engage students and to improve learning, providing access to digital information resources for the entire learning community.
3. Promote cooperative planning and direct instruction to integrate curriculum with resource use and information on literacy and digital skills.
4. Maintaining frequent and timely communication to stakeholders through the school and library website, parent newsletter, e-mail, social media, and/or other formats.
5. Collaborate with teachers and others to support curriculum content, learning outcomes, student information needs, and information resources
6. Understand and model principles of intellectual freedom, information access, privacy and proprietary rights.
7. Perform library management operations including but not limited to developing, budgeting, purchasing, scheduling, managing and maintaining facilities and resources, reporting, grant writing, and overseeing circulation and inventory.
8. Implement the district standard of library procedures for classifying, cataloging, and processing various resources that facilitate computerization and resource sharing.
9. Align the school library/media center program to school, state and national program standards as described by ALA and ISTE.
10. Assist in the management of teacher & student logins for district provided software.
Additional Duties:
As assigned by Principal or Instructional Technologist
Knowledge, Skills, and Abilities:
Ability to perform a variety of tasks, ability to be flexible when asked to perform numerous tasks simultaneously, perform under deadlines and work in a calm, sensible and efficient manner • Ability to organize, coordinate and communicate effectively
Computer expertise in library, application software and Internet use • Displays a significant degree of professionalism and confidentiality
Ability to conform to proper standards of professional dress and appearance • Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them
Interrelations:
Contact with personnel within the district and with customers and vendors
Will be working under the direct supervision of the department supervisor in order to complete day to day tasks
Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy
Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues
Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service
Employee Punctuality and Appearance:
In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave
Any deviation from assigned hours must have prior approval from the employee's supervisor
All employees are required to report to work dressed in a manner that reflects a positive image of ILTexas and is appropriate for their position
Supervisory Responsibilities:
None
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Personal computer and peripherals, and other instructional equipment
Posture: Prolonged standing; frequent kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Motion: Frequent walking
Lifting: May require regular heavy lifting (45 pounds or more) and positioning of students with physical disabilities, control behavior through physical restraint, assist non-ambulatory students, and lift and move adaptive and other classroom equipment; may work prolonged or irregular hours
Environment: Exposure to biological hazards
Mental Demands: Maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Electroneurodiagnostic-EEG- Technology Specialist
Technical support technician job in Houston, TX
We are searching for a Electroneurodiagnostic Technologist Specialist - someone who works well in a fast-paced setting. In this high level senior position in the neurodiagnostic unit, you will perform one or more; EEGs/Long term video monitoring; Evoked Potentials or Polysomnography; procedures according to facility policy and procedures. You will maintain patient safety during clinically significant events, and other related duties, provide findings, results, and a descriptive analysis according to facility policy and procedures. You also perform procedures appropriate to their competence and credentials held under general technical supervision. You'll take call on a rotating basis, performing stat neurodiagnostic testing after hours and on weekends.
Think you've got what it takes?
Job Duties & Responsibilities
• Demonstrate a mastery of technical and procedural requirements to consistently produce high quality neurologic testing records; and be able to adapt all procedures to clinical circumstances.
• Maintain the patient's safety through communication
• Provide training, coaching, and mentoring to other technology personnel in proper neurodiagnostic procedures
• Assist other technology personnel in preparation for registry or certification credentials
• Document patient information in patient's electronic medical record according to hospital and departmental guidelines
• Inform manager or designee of all patient/personal injury or unsafe situations, anticipated problems and unusual situations;
• Complete appropriate related documentation according to departmental and hospital guidelines
• Work with departmental staff and other health care professionals by volunteering regularly to help others when time allows
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
• H.S. Diploma or GED Required
• REEGT Required Along With One Of The Following Licenses Or Certs:
o CLTM - Cert Exam Long Term Monitoring
o CNIM - Cert Neurophy Intropa Monitor
o RPSGT - Reg Polysomnographic Technology
o RRT CERT - Cert-Reg Respiratory Therapist
o X REPT - Evoked Potentials
• 3 Years Of Experience In Electroneurodiagnostic Technology Inclusive Of Clinical Rotations Required
ABOUT US
Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Field Technician I
Technical support technician job in Deer Park, TX
Based in Houston, Taurus Industrial Group (Taurus) is a leading, integrated and industry-diversified technical services company offering end-to-end services across multiple service lines. Leveraging a growing footprint with operations in the U.S., Canada, and Mexico, Taurus's service offerings cover engineering and automation, electrical and instrumentation, power systems testing and commissioning, civil and mechanical crafts, pipe and structural steel fabrication, rotating equipment maintenance and repairs, full-service soft crafts, insulation and scaffold, specialty tooling and machining, technical bolting, heat treating, hot-tapping, line stopping and NDT / inspections.
With over 60 years of continuous, safe, and reliable operating experience, Taurus operates across multiple industries and sectors, providing front-end engineering, routine maintenance, capital projects, and turnaround services. We service multiple areas of the energy industry, from our origins in traditional petrochemical and refining industries to the broader power, natural gas, midstream, industrials, and the emerging renewables market.
About the Role:
Summary The Field Service Technician performs a variety of tasks, including but not limited to, onsite bolting, heat treating and/or field machining. Completes any and all tasks assigned by the Field Supervisor to meet goals of increased efficiency, profitability, and customer satisfaction. Ideal candidates will have experience with construction or mechanical work and/or possess knowledge of plant maintenance and repair work.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
Experience in mechanical bolting, heat treating, or field machining preferred.
Experience performing maintenance and turnaround services to refining, chemical, midstream, and power.
High School Graduate or General Education Degree (GED) preferred.
Possess a current TWIC card or have the ability to obtain one.
Valid driver license with a clear driving record
Demonstrated mechanical ability.
Must be able travel a minimum of 75% of the time.
Knowledge, Skills and Abilities
Ability to pass a non-DOT medical exam, drug and alcohol test, respirator qualification test, and federal class background check.
Ability to work at heights or in enclosed spaces.
Accuracy - Ability to perform work accurately and thoroughly.
Detail Oriented - Ability to pay attention to the details of a project or task.
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Working under pressure - ability to complete assigned tasks under stressful situations and adapt to changing assignments on short notice.
Accountability - Ability to accept responsibility and account for his/her actions.
Essential Functions
Perform onsite bolting, heat treating or field machining work at customer locations.
Troubleshoot onsite equipment and determine the proper methods fulfill customer's needs and specific applications.
Operate a variety of tools for field work.
Properly document and/or record work performed utilizing required internal and customer job-related forms/paperwork.
Keep a clean and safe working environment and optimize space utilization.
Communicate and cooperate with supervisors and coworkers.
Meet and communicate with customers in a professional manner.
Operate and preventively maintain company tools, equipment, and vehicles.
Follow quality service standards and comply with procedures, rules, and regulations.
Work in accordance with all safety regulations
Other duties as assigned
Physical Demands
Must be able to stand and walk for much of the day. Ability to lift 5-25 pounds frequently and ability to lift, up to, 50 pounds occasionally.
Work Environment
Is frequently exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.
BE SURE TO APPLY ON OUR WEBSITE:
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Production Technician I - Clean Room Support 2nd Shift
Technical support technician job in Sugar Land, TX
Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.
This is a full-time role for our 2nd shift, working Monday through Friday from 2:00 PM to 10:30 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws.
What the Production Technician I - Prep/Clean Room Support Does Each Day:
Support cleanrooms, formulations, ILP, and compounding
Assist in preparation, transportation, labeling, production, and processing of materials
Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards
Maintain Aseptic Gowning Qualification to support cleaning
Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs)
Manage FEFO of chemicals, pulling expired ones monthly
Complete documentation of activities in accordance with established procedures
Perform sterile filter integrity testing as required
Our Most Successful Production Technicians I - Prep/Clean Room Support:
Promote active listening with team members and enjoys collaboration
Effectively and productively engages with others and establishes trust, credibility, and confidence with others
Are Customer Oriented
Take initiative to identify problems and opportunities
Minimum Requirements for this Role:
A High School diploma or equivalent
Able to successfully complete a background check
Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation
Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds
Able and willing to follow strict clothing and accessory rules to support our sterile operating environment
18+ years of age
Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas
Any of the Following Will Give You an Edge:
Experience in a role requiring repetitive tasks
Experience in a pharmaceutical manufacturing environment
Experience with Good Documentation Practices (GDPs)
1-year of pharmaceutical manufacturing
CPhT Certification
ACPE Sterile Certification
Benefits of Working at Quva:
Set, full-time, consistent work schedule
Comprehensive health and wellness benefits including medical, dental and vision
401k retirement program with company match
17 paid days off plus 8 paid holidays per year
Occasional weekend and overtime opportunities with advance notice
National, industry-leading high growth company with future career advancement opportunities
About Quva:
Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care.
Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.”
Technology Support I - Production
Technical support technician job in Houston, TX
Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.
As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience.
Job responsibilities
Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations
Identify and document basic issues and potential solutions for business and technology stakeholders
Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability
Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives
Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework
Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments
Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details
Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication
Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing
Build and maintain a programming development environment including source control, editors, testing and deployment technologies
Required qualifications, capabilities, and skills
1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud
In-Depth knowledge deploying and maintain monitoring and logging tools
Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints
Proficient in at least one programming language such as Python
Experience managing Cloud/Unix/Linux environment
Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace
Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning.
Proficient with relational database software development with SQL Server and/or Oracle
Preferred qualifications, capabilities, and skills
Exposure to one or more general-purpose programming languages or automation scripting
Exposure to Information Technology Infrastructure Library (ITIL) framework
Experience working with cloud base technologies and knowledge of open source technologies and tools
Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX
Experience working with scheduling tools like Autosys/Control-M
Experience working in financial services industry supporting mission critical applications
Auto-ApplyTechnology Support I - Production
Technical support technician job in Houston, TX
Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.
As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience.
Job responsibilities
Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations
Identify and document basic issues and potential solutions for business and technology stakeholders
Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability
Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives
Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework
Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments
Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details
Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication
Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing
Build and maintain a programming development environment including source control, editors, testing and deployment technologies
Required qualifications, capabilities, and skills
1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud
In-Depth knowledge deploying and maintain monitoring and logging tools
Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints
Proficient in at least one programming language such as Python
Experience managing Cloud/Unix/Linux environment
Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace
Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning.
Proficient with relational database software development with SQL Server and/or Oracle
Preferred qualifications, capabilities, and skills
Exposure to one or more general-purpose programming languages or automation scripting
Exposure to Information Technology Infrastructure Library (ITIL) framework
Experience working with cloud base technologies and knowledge of open source technologies and tools
Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX
Experience working with scheduling tools like Autosys/Control-M
Experience working in financial services industry supporting mission critical applications
Auto-ApplyNetwork Field Technician - Tier 2
Technical support technician job in Houston, TX
OUR COMPANY:
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Network Field Technician - Tier 2, you will support global deployment projects by installing, testing, and troubleshooting enterprise-grade network hardware and infrastructure. You'll work closely with Project Managers and Network Engineers to ensure seamless and timely rollouts of networking solutions at customer sites around the world.
This role involves frequent international travel and hands-on technical execution in fast-paced environments.
KEY RESPONSIBILITIES:
Deploy and support network hardware including switches, routers, wireless access points, PDUs, and cabling systems (copper and fiber).
Rack, stack, and cable equipment in compliance with data center and networking standards.
Perform copper and fiber termination, testing, and troubleshooting to ensure optimal performance and adherence to specifications.
Interpret network diagrams, port maps, and rack elevation drawings to execute deployments accurately.
Assist in site readiness surveys including assessment of MDF/IDF power, cooling, and rack infrastructure.
Conduct both pre- and post-installation Wi-Fi surveys using industry-standard tools.
Collaborate with Network Engineers to support network implementation, issue resolution, and change requests.
Document work completed, inventory used, and site conditions through comprehensive reporting.
Maintain high quality and productivity standards while meeting strict project timelines.
Uphold safety and operational protocols across various environments, including live data centers and construction sites.
ESSENTIAL CRITERIA:
4+ years of hands-on experience in network deployments or field installations.
Proficiency with enterprise networking hardware from major vendors (Cisco, Juniper, HPE, etc.).
Strong understanding of cabling standards (Cat5e/6/6a, fiber types, patch panel management).
Ability to interpret technical diagrams and Bills of Materials (BOMs).
Strong troubleshooting skills for network connectivity and cabling issues.
Excellent communication, organizational, and customer-facing skills.
Comfortable lifting equipment up to 50 lbs and working in physically demanding environments.
Must be available to work flexible hours, including evenings and weekends when needed.
Must be willing and able to travel internationally on short notice.
DESIRABLE CRITERIA:
Certifications: CCNA, JNCIA, CompTIA Network+, or equivalent.
Experience with wireless deployments and survey tools (Ekahau, NetAlly, etc.).
Familiarity with structured cabling best practices, grounding, and labeling standards.
Prior experience in enterprise, data center, or multi-site corporate environments.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-CC1
Pay Range$34-$36 USD
Auto-ApplySupport Analyst
Technical support technician job in Houston, TX
Support Analyst
Compensation: $25 - $30 /hour, depending on experience
Inceed has partnered with a great company to help find a skilled Support Analyst to join their team!
Join a dynamic environment where you'll oversee escalations from the help desk, acting as a pivotal infrastructure support expert. This opportunity arises as the company seeks to backfill a crucial role, ensuring seamless support for their technical operations. Dive into a role that offers growth and a chance to make a significant impact.
Key Responsibilities & Duties:
Manage escalations from the help desk efficiently
Provide support for VM and physical machines
Handle DNS entries and Active Directory tasks
Set up and configure Fortinet systems
Conduct Level 1 networking tasks
Troubleshoot and maintain Kubernetes deployments
Ensure smooth operation of V Center
Collaborate with team members for problem-solving
Required Qualifications & Experience:
Minimum 1-year experience with V Center
Proficient in storage solutions: Pure, Vast, or Net App
Basic knowledge of Kubernetes troubleshooting
Fundamental understanding of Linux systems
Nice to Have Skills & Experience:
Experience with advanced networking solutions
Familiarity with DevOps practices
Exposure to advanced Linux configurations
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
100% onsite position with a focus on team collaboration
Two-round interview process for a swift hiring decision
Immediate start date for the right candidate
If you are interested in learning more about the Support Analyst opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#IND
Quorum Software Support Analyst
Technical support technician job in Houston, TX
Houston, TX
Hybrid - Onsite Monday-Wednesday.
Contract to Hire
About the Role
We are seeking a Software Support Analyst to join our IT Business Applications team. This role will focus on supporting key business applications, ensuring smooth operations and assisting with new projects across the business.
You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support.
Key Responsibilities
Provide day-to-day support for business applications
Troubleshoot and resolve user issues efficiently
Partner with IT and business stakeholders to support new initiatives
Assist in streamlining processes and improving user experience
Contribute to overall application stability and performance
Qualifications
Experience supporting business software and related applications
Strong background in application support and IT business systems
Excellent problem-solving and communication skills
Ability to work in a hybrid environment and collaborate across teams
Technology Support I - Production
Technical support technician job in Houston, TX
JobID: 210679229 JobSchedule: Full time JobShift: Day : Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.
As a Technology Support I team member in the Commercial and Investment Bank organization, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience.
Job responsibilities
* Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations
* Identify and document basic issues and potential solutions for business and technology stakeholders
* Supports the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability
* Monitors production activities/processes to ensure timely and effective reporting, tracking, follow-up, and communication of problems to internal and external clients, technical resources, and executives
* Assist with developing monitoring systems and dashboards and automating manual work using Python/Java framework
* Works with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments
* Documents issues and resolutions for future reference while maintaining existing documentation for application knowledge and infrastructure details
* Participates in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication
* Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing
* Build and maintain a programming development environment including source control, editors, testing and deployment technologies
Required qualifications, capabilities, and skills
* 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
* Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud
* In-Depth knowledge deploying and maintain monitoring and logging tools
* Proven experience analyzing and diagnosing complex problems, especially when information is incomplete or contradictory, and making effective decisions under time constraints
* Proficient in at least one programming language such as Python
* Experience managing Cloud/Unix/Linux environment
* Hands-on experience in requirements analysis, design, development, testing, deployment, monitoring, and production support leveraging tools such as: GIT, JIRA, Geneos, Jenkins, Selenium, ServiceNow, Splunk, and DynaTrace
* Experience with disaster recovery planning, testing, auditing, risk analysis, business resumption planning and contingency planning.
* Proficient with relational database software development with SQL Server and/or Oracle
Preferred qualifications, capabilities, and skills
* Exposure to one or more general-purpose programming languages or automation scripting
* Exposure to Information Technology Infrastructure Library (ITIL) framework
* Experience working with cloud base technologies and knowledge of open source technologies and tools
* Knowledge of relevant businesses such as Margin and Collateral business, Trade Settlements, Cash & FX
* Experience working with scheduling tools like Autosys/Control-M
* Experience working in financial services industry supporting mission critical applications
Auto-Apply