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  • Customer Success Technical Support Associate I

    Astound 4.2company rating

    Technical support technician job in Seattle, WA

    Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This is a hybrid role based in Astound's Seattle SoDo, WA office. A Day in the Life of the Customer Success Technical Support Associate I: Collaborate with the CST team to define and achieve team objectives and key results (OKRs). Provide outstanding customer service and support to Astound customers within this specific product line. Effectively communicate and explain benefits of target products to best match customer needs. Take ownership of customer issues reported and see problems through to resolution. Answer inbound phone calls, respond to emails or other customer communication streams regarding products, sales and billing inquiries. Research, diagnose, document, troubleshoot and identify solutions to resolve customer issues. Resolves problems on the first contact, with a minimum of transfers, by consistently improving personal technical knowledge and understanding. Follow team defined procedures for proper escalation of unresolved issues to the appropriate internal resources. Provide prompt and accurate feedback to customers, team members, and leadership. Maintain a high degree of knowledge about products Astound provides in specific regions, working with customers to ensure the most applicable product is recommended to best serve their needs. Provide support during the enrollment process, process service changes and disconnects and provide trouble call assistance according to departmental policies and procedures. Conduct audits exercises as needed. Other duties as assigned. What You Bring to the Table: Minimum of 1 year in a customer service related environment, call center environment preferred. Telecommunication experience a plus. Strong interpersonal skills with the ability to relate to customers, peers, and management. Demonstrates a thorough knowledge of Wifi and data products and services. Ability to learn and retain new information and concepts quickly. Demonstrates ability to diagnose and solve problems. Exhibits the ability to follow directions and follow through on processes and procedures. Displays proven good judgment and proactive decision-making skills. Must possess the ability to adapt to change. Strong communication by telephone, written correspondence and in person. Must have the ability to stay focused and remain composed during peak periods & when dealing with challenging customers and situations. Must demonstrate excellent attendance & punctuality. Education and Certifications: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program * Benefits listed above are for regular full-time position Base Salary: The base salary range in Washington for this position is $18.00 - $23.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations. Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $18-23 hourly 1d ago
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  • Data Center Maintenance Technician - Sabey Data Centers

    Another Source 4.6company rating

    Technical support technician job in Tukwila, WA

    ID 102271 Application Deadline 1/18/2026 Company Sabey Corporation Category Facilities At a glance Sabey Data Centers is his hiring an Entry-Level Maintenance Technician to join their team in Tukwila, WA. If you're interested in hands-on technical work that keeps mission-critical systems running, this is a great opportunity to grow with an industry leader. You'll support the operation of a 24/7 data center while gaining experience with advanced electrical and mechanical systems. In this role, you'll:* Perform preventive and corrective maintenance on electrical and mechanical systems* Support troubleshooting and repair of building systems in a mission-critical environment* Work alongside a collaborative team focused on safety and reliability* Receive paid training and ongoing technical development This position is based on-site in Tukwila, WA and offers standout benefits, including 100% employer-paid medical coverage and a matched 401(k). Description: What you'll be doing Another Source's client, Sabey Data Centers, is recruiting three Data Center Maintenance Technicians to join their team on-site in Tukwila, WA. (Internally titled: Data Center Operations Technician) Standard Work Schedule: This role operates on a 4x10 schedule (four 10-hour shifts). There are three openings: one swing shift and two graveyard shifts. All hires will begin with day-shift training before transitioning to their assigned shift. Post-training shifts include: Swing Shift (1 opening): 1:00 PM - 11:00 PM, four 10-hour shifts Graveyard Shift (2 openings): 10:00 PM - 8:00 AM, four 10-hour shifts, scheduled either Tuesday-Saturday or Sunday-Wednesday About Sabey Data Centers: Sabey Data Centers is a premier multi-tenant data center provider, setting the standard for operational excellence, efficiency, and sustained uptime. With over 20 years of expertise and three million square feet of mission-critical space, Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilities-located in Tukwila, WA (20 minutes outside Seattle); East Wenatchee, WA; Quincy, WA; New York, NY; Ashburn, VA; and Austin, TX, with a new location coming soon in Umatilla, OR-support top-tier financial institutions, technology giants, media powerhouses, and healthcare leaders, delivering unparalleled reliability, security, and scalability. By prioritizing sustainability and innovation, Sabey Data Centers continues to shape the digital infrastructure of the future. SDC is one of the few companies in the industry that both builds and operates its own facilities, giving employees a unique end-to-end view of the data center world. We foster a culture where people who are humble, hungry, and smart are truly valued, supported, and promoted from within. Sabey is deeply committed to being a responsible community partner, returning unused energy to grids and collaborating with local utilities for sustainable impact. While competitors may offer higher salaries, few can match Sabey's positive culture, purpose-driven mission, and long-term career growth opportunities. About the role: This position willbe responsible for"hands-on" day-to-day operation of a 24/7 data center that includes administrative office space. The facility incorporates state of theartredundant power and environmental systems. This positionis responsible forperforming basic preventive maintenance tasks, cleaning equipment rooms, troubleshooting electrical / mechanical equipment, and operating building control systems. Principal Accountabilities: Equipment Maintenance and Repairs Troubleshooting and Issue Resolution Preventive Maintenance and Upgrades Equipment Inventory Management Monitoring and Alarm Response Vendor and Contractor Collaboration Compliance and Safety Disaster Recovery and Business Continuity Support to Senior Technicians and Engineers Facility Organization Other duties as assigned Minimum Qualifications High School diploma or GEDrequired. General maintenance skills or relevant experience Proficiencywith Microsoft Suite - Word, Excel, PowerPoint, Outlook, Teams, etc. Ability to become proficient in other software. Working knowledge of the English Language - ability todemonstratewritten and verbal comprehension and expression. Ability to respond promptly to on-call situations. Excellent time management skills - ability to manage and prioritize multiple projects. Aptitude and willingness to learn andutilize AI tools and technology. Sabey's investment in YOU: Sabey is committed to building an enduring, next-generation company that values and invests in the success of its team members. Through SabeyLife, a holistic well-being initiative, Sabey provides the resources, benefits, and support to help employees thrive both professionally and personally. SabeyLife includes: Comprehensive Benefits: Sabey covers 100% of employee-only premiums for the base high-deductible medical and PPO dental plans, contributes up to $2,000 annually to an HSA, and provides onsite gym access and free parking at most locations. Time to Recharge: Employees receive up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the flexibility to carry over unused PTO into the new year. Financial Wellness: Sabey offers a competitive, matched 401(K) retirement plan to support long-term financial security. Growth & Development: Employees have access to professional and personal development programs, including: Thought Patterns for High Performance: A mindset training program focused on optimizing productivity, resilience, and goal achievement. Everything DiSC: A workplace communication and personality assessment that helps employees improve teamwork, collaboration, and leadership effectiveness. Built to Last: A development framework centered on creating sustainable success, fostering innovation, and reinforcing a strong organizational culture. The anticipated annual base salary range for this position is $54,987 - $82,480. Sabey believes that investing in employees' well-being, growth, and success strengthens the organization and the communities it serves. Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers and drug-free workplace. Applicants will be subject to a pre-employment drug test and background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, disability status, or other protected classes. Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us. If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at or by email at . #LI-KR1 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $55k-82.5k yearly 3d ago
  • Information Technology Specialist

    KBC Advisors 4.1company rating

    Technical support technician job in Seattle, WA

    KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
    $67k-82k yearly 4d ago
  • IT Helpdesk Technician

    Us Tech Solutions 4.4company rating

    Technical support technician job in Seattle, WA

    Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-57k yearly est. 1d ago
  • IT Support Specialist

    Osborn Consulting 4.0company rating

    Technical support technician job in Seattle, WA

    The IT Support Specialistwill play a crucial role in ensuring the smooth operation of our IT infrastructure and providing daily technical support to our employees. This position supports the Sr. IT Manager and requires a hands-on approach to managing hardware, software. The IT Support Specialist will be based in our Seattle Washington office and will work closely with all departments to provide timely and effective IT support. This position requires travel to our Bellingham and Spokane offices (10-15%). About the Role In this position, youll work with a highly collaborative team to: Technical Support and Troubleshooting Provide first-line technical support to end-users for hardware, software, and diagnosing network issues. Diagnose and resolve technical issues related to desktops, laptops, printers, and other peripherals. Assist in the installation, configuration, and maintenance of IT equipment and software applications. User Assistance and Training Respond to and address help desk requests in a timely manner, documenting issues and resolutions in the ticketing system. Provide user training on IT systems, software applications, and best practices. Develop and update user manuals and technical documentation. Own IT-related needs for new employees, including setting up workstations, leading an Intro to IT meeting, and coordinating the shipment of equipment for remote employees. Coordinate the return shipping of equipment for terminated employees. Troubleshoot Polycom conferencing equipment for all offices. System and Network Maintenance Assist in the monitoring of computer systems and networks to ensure optimal performance. Assist in the troubleshooting of network infrastructure, including routers, switches, and firewalls. Collaboration and Communication Work closely with the Sr. IT Manager on various projects and initiatives. Collaborate with other departments to understand and address their IT needs. Communicate effectively with team members and end-users. Provide a quick turnaround for all help desk requests. Security and Compliance Assist in implementing IT security policies and procedures. Reporting any vulnerabilities or breaches. Report any breach in compliance. About You Were looking for someone with: 1+ years of experience Associates degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Proficiency in Windows operating systems, Microsoft Office Suite, and common IT applications. Strong understanding of computer hardware, software, and network systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. A+ certification preferred Technical Proficiency: Strong technical knowledge and the ability to troubleshoot and resolve IT issues efficiently. Customer Service: Ability to provide excellent customer service and support to end-users. Communication: Effective communication skills to explain technical concepts to non-technical users. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. Team Collaboration: Ability to work collaboratively with IT team members and other departments. This is a predominately desk job with the option of sitting or standing. Ability and willingness to travel to site visits and local branch offices for occasional meetings. Flexible work schedule. Location This is an onsite position primarily based in our Seattle office. For the first few months, training will take place at our Bellevue office. About Osborn Osborn Consulting is an employee-owned consulting firm providing civil engineering, landscape architecture, and urban design on public projects across Washington state. The power of these public projects surrounds our daily lives, from the sidewalks we stroll to visit our neighborhood park, to the confidence in knowing our homes are safe from flooding when heavy rain comes. Our team develops strong foundations of trust with cities, counties, and agencies to achieve more resilient and more sustainable communities. We have grown strategically over the last 20 years from a firm of one to a team of more than 100 motivated, hard-working, and creative individuals. Working for Osborn provides you the chance to learn new skills, follow your passions, and have fun along the way! What We Offer We provide a comprehensive benefits package that promotes employee health, performance, success, and ownership. (Stated benefits are for full-time regular positions. Temporary and part-time roles are eligible for limited benefits.) Competitive pay, medical and dental insurance, a 401K plan with matching, PTO/holiday pay, health and fitness stipend, commute support, and profit sharing. A collaborative and fun environment with idea-sharing, learning, and curiosity. Training and mentoring. Opportunities for growth within the company. The expected compensation range for this position for employees based in the Bellevue/Seattle area is $55,000-$70,000 annually and is dependent upon skills, experience, education and geographical location. What We Value Our new team member will be someone who aligns with our core values of Professionalism & Responsibility, Collaboration & Creativity, Health & Well-Being, Laughter & Fun, Relationships & Respect, Growth & Exploration. Our Diversity and Inclusion Osborn is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. If you are an individual with a disability and need assistance completing the online application, please call ************. Please leave a message and a member of our People Operations team will return your call within three business days. Alternatively, an email may be sent *************************. Applicant Accommodation should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job. Osborn participates in the Electronic Employment Eligibility Verification Program.
    $55k-70k yearly 2d ago
  • IT Support Specialist

    Openai 4.2company rating

    Technical support technician job in Seattle, WA

    About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As a Frontline IT Support Specialist, you'll be the first point of contact in our helpdesk for hardware, software, and network issues. You'll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone. This role is based in our Seattle office and requires five days per week on site. Relocation assistance is available. In this role, you will: Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings. Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents. You might thrive in this role if you: Bring strong technical expertise in mac OS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products. Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction. Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement. Show precision and attention to detail in your work, consistently delivering high-quality results. Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
    $35k-72k yearly est. Auto-Apply 60d+ ago
  • IT Help Desk Technician - Corporate

    Charlie's Produce 4.5company rating

    Technical support technician job in Seattle, WA

    Charlie's Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus. With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce. What we offer: An amazing company culture! Medical/Dental/Vision on the first of the month following hire. ESOP (Profit Sharing) and 401(k). Paid vacations, paid holidays. Pre-tax commuter benefits, and onsite parking. Coverage under State Sick Leave. 100% Prepaid College Tuition for employees and their dependents. Employee assistance program (EAP). Additional Compensation Details: $25- $30/hour Potential 90-day performance-based raise Yearly review with possibility of increase based on performance and tenure Job Description The Role We are looking for a skilled person to provide reliable, skilled, and thorough technical assistance on computer systems. This role requires a strong understanding of various IT systems, hardware, software, and network troubleshooting. The right person will not be afraid to hop on the phone or interface in person, depending on the need, with our in-house employees to resolve or escalate their needs accordingly. Success in this role will require strong customer service skills, good technical knowledge, and clear communication to effectively understand the problem and explain its solution. Essential Responsibilities Include, but Are Not Limited To: Serve as the first point of contact for internal customers seeking technical assistance via phone, email, and computer chat Provide advanced troubleshooting and technical support for hardware, software, and network-related issues Perform remote and physical troubleshooting through diagnostic techniques and by asking pertinent questions Determine the best solutions based on the issue Walk the internal customer through the problem-solving process while practicing patience and courtesy Assist end-users by answering questions and guiding them through the problem-solving process, ensuring excellent customer service and clear communication Escalate any unresolved issues to the correct team member as necessary Provide accurate information on IT products or services as requested or refer the request to the proper team member Record events and problems and their resolution in logs Escalate reoccurring issues found based on the incident logs to the correct team member Follow-up and update internal customer with the status of their request if needed Pass on any feedback or suggestions by internal customers to the appropriate team member or manager Identify and suggest possible improvements on procedures and processes Manage Help Desk tickets in a timely and courteous manner Perform follow-up customer service to ensure issues are fully resolved Ability to lift and move computer equipment up to 50 lbs Will require on-call support and occasional after-hours work to resolve critical issues Qualifications Required Skills and Experience Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience Working knowledge of Office 365 products and how to resolve issues Good understanding of computer systems, mobile devices and Windows OS Experience with hardware installs Ability to diagnose and resolve basic to high level technical issues Excellent communication skills, both written and verbal A high level of emotional intelligence Stellar customer service skills Detail oriented with the ability to make detailed notes on tickets Highly organized with the ability to prioritize A high level of phone etiquette CompTIA A+, Network+, or equivalent certifications are preferred Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPN and Active Directory Preferred Skills and Experience Experience as a help desk technician or other customer support role within an IT department Experience working with a ticketing system (e.g., ServiceDesk, ServiceNow, Jira) IBM iSeries (AS400) experience Additional Information All your information will be kept confidential according to EEO guidelines. This is a safety-sensitive position. This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. We do not provide H1-B sponsorships at this time. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state . For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com) Charlie's Produce is an Equal Opportunity Employer Visit our Employment Page for more details or to view our privacy center: **************************************** Recruiters - DO NOT CONTACT!
    $25-30 hourly 18d ago
  • IT Project Technician

    Dynamic Computing 4.1company rating

    Technical support technician job in Seattle, WA

    Dynamic Computing is looking for an IT Project Technician! Dynamic Computing is a leading Managed IT Service Provider to small companies located in the Puget Sound region and beyond. We're a small but growing company that is focused on being the premier Managed IT Service Provider in the Seattle area. We're looking forward to adding a great new member to our team. Thanks in advance for your consideration. Remote First: Dynamic Computing has adopted a remote first approach. We believe this to be a strategic advantage and continue to innovate on new ways technology can improve how we do business and help our clients. The IT project technician position will be primarily “in person” due to the nature of the position but have some flexibility options for remote work as schedule and workload permits. What kind of person are we looking for? Cutting Edge - As an IT service provider, we're focused on delivering the latest and greatest to our clients, while keeping their business objectives in the front of our minds. That means that we need you to learn all about new technologies, tools, and trends to keep our team and clients current. Thirsty for Knowledge - Our clients have questions, and it's important that we give them great answers! We want you to be the Wikipedia of all things technology (complete with excellent peer review abilities to help your teammates grow their knowledge). Customer Service Oriented - There will be a good amount of time spent both onsite in front of the client and over the phone troubleshooting issues remotely. You'll need to conduct yourself with professionalism and a flare that will keep the client requesting you to help them. Network Infantry - At times, we'll be dropping you into an undocumented environment of hidden switches, ancient routers, and rogue access points with no weapons or maps to guide you. We need you to make sense of it all, document the details and get the rest of the team the information needed to support the site. Project Whisperer - Completing projects and tasks comprehensively, under budget, and with great communication is your bread and butter. Clients love to keep efficient timelines and it excites you to be able to help from start to finish. Checklist Master - 60% success rates just aren't going to cut it. You'll have a lot to keep track of, and getting the details organized, accurate, and consistently executed upon is critical. This job will need someone who enjoys managing lots of little things while focusing on preventing bigger problems. Process and Preparation Ninja - You want things to go as planned, especially when you're in front of the customer. This requires more than just showing up with a box of new equipment. You've learned to think through the work you've been asked to do and find the pitfalls ahead of time. You're consistently evaluating the process, updating the steps and looking for ways to add value and cut out wasted time. Calm, Cool, and Collected - You've got it - no matter what “it” is! Your ability to keep your client service and communication skills polished when challenging situations arise will be key to ensuring ongoing client satisfaction. So what will I be doing every day? Below is a list of the day-to-day areas of responsibility. You won't be responsible for all of them right from the outset - you'll be working with other members of our team and your responsibility will increase over time. Independent Project Delivery- A project will be anything with a predefined scope, quote and budget. A large portion of this position is completing routine projects for our clients, including computer replacements, network equipment upgrades and new location setups. You'll work with the IT Project Manager or another senior project team member to become an expert at preparing, coordinating, and delivering on these projects and will continually improve our standards and best practices along the way. Collaborative Project Work- Larger more complex projects include office moves, new client onboarding/audits, infrastructure overhauls, server migrations, large scale expansions, and cloud/3 rd party software integrations. You'll act as a supporting resource for onsite and remote work on larger projects to help deliver them on time, under budget and with high customer satisfaction. You'll be tasked with equipment prep, user support, onsite assistance Onsite Assistance and Coverage - We can do a lot remotely, but we still need to be ready to drive to a customer site when necessary. As one of our hybrid workers, you'll be tasked with onsite coverage outside of your own project work if other resources are not available. You may also be asked to assist remotely for any sites or customers you have unique knowledge based on recent work. Customer/Client Service - This position is highly interactive with our clients and requires a positive and friendly attitude. You'll be responsible for dealing with all different types of people and businesses with varying knowledge levels and decision-making abilities regarding technology. Documentation - We all know that our own internal filing systems make sense. To us. But unfortunately, they make no sense to anyone else. Which is why we have a wonderful, amazing, peer-reviewed, and internally created knowledge base! It's your job to create, edit, add, subtract, replace, and improve it every single day. That way when the next guy or gal has the same issue, they've got your best and brightest ideas on how to fix it all teed up and ready to go. Continuing Education - We plan on making you learn. About a lot of stuff. All the time. Even when you don't want to. And you're going to have to get certified on it. And we'll pay you for doing it. It's a wonderful thing for someone who's looking to grow, and we won't settle for anything less than your best and brightest. What are the requirements for this position? Here is a list of our “must-haves” for the IT Project Manager: Possesses a high level of integrity / honesty - In a small company, each team member relies on their team to complete their job effectively. Mistakes will always be made and are part of how we all grow. It's very important to us to ensure that those mistakes are recognized, admitted, and resolved as quickly as possible when they occur. We don't expect perfection but do expect honesty 100% of the time. Knowledgeable - We are looking for someone that can hit the ground running and make an immediate impact to our project team's delivery. This requires some decent aptitude and experience working with technology, networking, and end user support. We will provide training and will make sure you have the support you need to succeed, but to be successful you'll need a strong foundation of technical knowledge. Hard Working - We're a company that's growing, changing, and pushing the envelope every single day. We're going to expect you to work hard and focus on moving yourself forward. It'll be worth it. We promise. Helpful - Always willing to assist others in a positive manner. We're a team. We want you to be an integral part of it. Which means we need you to help us, and we'll help you, and we'll all do it with smiles on our faces (at least most of the time). Organized and Detailed - You're on a video call, your phone is ringing, you're taking notes and people are asking questions on instant message, not to mention you have an onsite starting in two hours with computers in the lab you still need to finish setting up. You also have multiple tickets and plethora of research browser tabs open on your screen. You'll need to be able to stay organized and funnel everything into the appropriate tickets, time entries, notes, and updated knowledge base articles, making not forgetting any steps. 3 years of applicable IT experience - preferably working for an MSP/IT Service Provider primarily handling customer facing tickets, projects, or escalations. Experience administering firewalls, networking equipment and wireless systems MCP, A+, and Network+ Certifications or equivalent for computer hardware troubleshooting, networking, and for the latest Windows desktop operating systems. Educated - There are a few pre-requisites for a job at Dynamic Computing. One is that you got an education that will help support your career path. For this position, it means at least an AA or Technical degree in something that's at least kind of computer or IT related. If you've got a bachelor's degree, that's even better (unless it's in General Studies). Heck, we'll even take a master's degree (although we might not be able to afford you). If you've got a PhD, then we definitely can't afford you. Sorry. What do I get for all my hard work? Good question! Here's the scoop on this position: Money - The compensation for this position is market competitive and will be dependent upon experience and expertise but we anticipate a base salary between 55-75k. After a few months, you'll be eligible for our bonus program, which gives you the opportunity to earn an additional 10% of your salary each quarter. Time - We'd like 40 hours/week from you. It might be 45 some weeks, but hopefully not too often. We'll try our best not to have it hit 50. And you'll keep a roughly business hours schedule (We're open M-F 7:30am - 6:00pm. Typical start time is 8:30 am with some flexibility). Medical - We pay 100% of your medical insurance! (We're not kidding). We'll also contribute to your HSA account, and we'd encourage you to do the same (not to mention that you get a tax break for doing so). Disability - We also ensure all employees have both a short-term and long-term disability plan in place to make sure that you continue to receive income if you get hurt and are unable to work. Retirement - We provide a Simple IRA retirement plan, matched dollar per dollar for up to the first 3% of your salary. Paid holidays - You'll get paid for 9 holidays without even showing up to work! You'll get to pick either MLK or President's Day, choice of 4 th of July or Juneteenth, plus Memorial Day, Labor Day, Thanksgiving Day & following Friday, two days at Christmas, and New Year's Day. Additional PTO - You'll get about 16 additional paid personal days off per year that you can use if you're sick or for vacation. Transportation Subsidy -You'll get an ORCA card or parking subsidy depending on how often you are projected to be in the office. The ORCA card entitles you to free transit on the bus, train, light rail and more that you can use to commute. How do I apply? Please submit your resume and cover letter through the job board. You can also see all of the positions currently available on our website. No phone calls or recruiters please. If you're serious about this job, please tell us "why" you're the person we're looking for. We're looking forward to learning more about you! Please be advised that a background check will be required for well qualified candidates during the hiring process as well as on a recurring basis if selected. Thanks for taking the time to read our novel of a job posting. We hope you are as excited about this opportunity as we are!
    $46k-81k yearly est. 31d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Bremerton, WA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-41k yearly est. 20d ago
  • Technical Support Specialist II (Desktop Support)

    Valley Medical Center 3.8company rating

    Technical support technician job in Renton, WA

    VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Technical Support Specialist II (Desktop Support) ROLE: Desktop Support DEPARTMENT: Information Technology, Technical Services. WORK HOURS: As required to fulfill responsibilities. REPORTS TO: Manager/Supervisor, Technical Services PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: Requires the ability to move PC's and printers weighing up to 50 lbs. Can tolerate all aspects of a hospital environment specifically in an operating room setting. Requires planning, organizing, and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * High Level independent and team PC troubleshooting skills. Able to troubleshoot complicated, integrated systems. * Detailed documentation and organization skills. * Ability to mentor and assist onboarding new staff. * Keeps CIO/Manager/Supervisor informed of any major system problems. * Prepares for new and changed systems and operating environment by completing training programs as required. * Understands current and emerging technologies and health care trends. * Reports all compromises of security or information to Manager /Supervisor immediately. * Completes assigned tasks within designated time frames. * Operates equipment following established procedures. * Troubleshoots all hardware and software problems, taking appropriate corrective action, or escalates trouble ticket to Supervisor or analyst. Follows up on all problems insuring prompt resolution. * Provides after-hours support according to posted on-call schedule. * Documents all problems and their resolution according to department procedure. Updates, creates, assigns, follows-up, and closes open trouble tickets as needed. * Answers, logs, and follows up on all tickets assigned to Desktop Support queue. * Creates and/or maintains departmental documentation to reflect current environment and any system or procedural changes. TASK LIST: * Escalates technical trouble calls to technical support staff or appropriate resource. * Track equipment for RMA and work orders. * Maintains a trouble call clearance rate in accordance with departmental standards. * Maintain/update customer and equipment database records as well as tracks user problems for trends. * Maintains supplies as needed for production. Date Created: Revised: 7/19, 6/23 Grade: NC06 FLSA: E Cost Center: 8552 Job Qualifications: PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource.
    $43k-60k yearly est. 60d+ ago
  • Biomedical Technician/Equipment Support Specialist

    Veterans Engineering

    Technical support technician job in Seattle, WA

    Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization. Responsibilities Install, calibrate, and maintain biomedical equipment to ensure optimal performance. Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices. Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes. Provide technical support to healthcare staff, offering training and guidance on proper equipment usage. Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies. Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures. Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization. Requirements A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. A minimum of two years of hospital or healthcare experience performing medical equipment maintenance. Travel Requirements Travel to client locations is required for this position and may vary based on project needs. EEO Statement Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws. We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
    $38k-66k yearly est. Auto-Apply 60d+ ago
  • Managed Services Help Desk Technician

    Nerdstogo

    Technical support technician job in Bellevue, WA

    Benefits: Weekly Pay Bonus based on performance Dental insurance Free food & snacks Health insurance Paid time off Training & development Vision insurance “Any sufficiently advanced technology is indistinguishable from magic." -Arthur C. Clarke Who we are: NerdsToGo is a rapidly growing technology-based service company with a mission to provide the finest white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, so as to demystify the technology our customers believe to be “magic”. Job Summary: We are on the lookout for a Help Desk Technician (Nerd) to enhance our team's capabilities. This vital role is geared towards offering first-level technical support, managing incoming support requests, and ensuring a seamless service experience for our clients. The ideal candidate will be an enthusiastic problem-solver, ready to tackle technical challenges head-on and deliver solutions that align with our clients' needs. What you'll be doing in this role: Deliver first-level support to customers through various channels, including phone, email, and remote access tools, ensuring a prompt, efficient, and pleasant resolution of issues. Maintain a positive, empathetic, and professional attitude toward customers at all times, embodying the NerdsToGo commitment to white-glove service. Assist with network troubleshooting, including addressing issues with routers, switches, and Wi-Fi connections. Deliver technical training to our customers with grace Perform basic troubleshooting and maintenance of PC hardware and software, identifying issues and implementing solutions. Act in the role of liaison for our customers with their other technical vendors Manage and maintain Active Directory and Azure AD environments Support users in managing their applications and software, including M365 and email. Contribute to the team by sharing knowledge, training, and supporting Technicians. Utilize Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) tools to efficiently manage tickets and support requests. Engage in continuous learning to stay updated on the latest technology trends and solutions, enhancing the team's knowledge base and service offerings. The Ideal Candidate Will Have The Following: A foundational degree or certification in a technology-related field, or equivalent practical experience. At least 2 years of experience in a technical support or help desk role, with a proven track record of resolving customer issues effectively. Basic knowledge of PC troubleshooting, including familiarity with Windows and Mac OS. Understanding of networking concepts and devices (routers, switches, firewalls). Excellent communication and customer service skills, with the ability to explain technical concepts in a clear and understandable manner. Valid driver's license for potential on-site client visits. Preferred But Not Required: A+ certification or similar foundational IT certifications. Experience with ConnectWise Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools. Ubiquiti networking experience. Prior experience in a customer service role, particularly within a technology or managed services environment. Physical Demands: Reasonable accommodations can be made for individuals with disabilities. Mobility: Moving around the office, standing, walking, bending, and reaching. Lifting and Carrying: Handling IT equipment up to 50 lbs, using proper lifting techniques. Dexterity: Managing cables, assembling hardware, and performing repairs. Visual and Auditory Acuity: Reading technical documents, monitoring screens, and detecting equipment issues. Prolonged Sitting: Maintaining posture at a desk or workstation for extended periods. Driving: Traveling between client sites with a valid driver's license. Why You'll Love it Here: Opportunity to join an incredible company that values people and results Make a significant contribution to our history-making journey Be a part of a supportive and caring team that prioritizes learning and growth We take fun to another level, are infectiously positive, and truly care about one another Competitive benefits, including health insurance, vacation, paid holidays, and commission Unlimited coffee, healthy (or unhealthy) snacks, and popcorn So much variety- if you enjoy not doing the same thing every day, you'll absolutely thrive in this role Compensation: $22.00 - $30.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between. JOIN OUR TEAM AT NERDSTOGO At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you've come to the right place. NOW HIRING! We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.
    $22-30 hourly Auto-Apply 60d+ ago
  • Help Desk / Computer Support Technician 2

    Triplenet Technologies

    Technical support technician job in Seattle, WA

    Computing resources comprise a complex networked environment, including both administrative and instructional applications, some of which are in off-campus locations. Seeking an experienced specialist to serve as a team player within IT. Our environment currently includes 500+ devices and 50+ servers with heavy concurrent use. The primary role of this position is help desk technician. This position is responsible for performing a wide variety of functions, and will work closely with faculty and administrative representatives for academic input. The successful applicant must possess technical skills and be able to work patiently and productively with students, staff and faculty spanning a large range of computing expertise. Duties related to this responsibility include: Work in a team role supporting the computing environment, including networked devices such as copiers, and endpoints (desktop/laptop) Act as a primary helpdesk contact to investigate problems, answer technical questions related to hardware and software, and document/escalate issues as appropriate. Troubleshoot and resolve software, hardware and network issues. Collaborate and coordinate with other members of Dept IT as well as IT staff. Utilize system monitoring and “ticket” tracking systems to monitor tasks and issues. Installing/upgrading/configuring various hardware and software including operating systems, applications, security software/devices, and other networked devices. Supporting setup and use of video projectors, laptops, and video conference systems. Troubleshoot issues in active class/meeting environments. Help develop/maintain documentation, lead group training sessions, and instruct individual users ad hoc on technology, systems, and software in use. Repair computer equipment including utilization of vendor specific warranty repair procedures. Duties Duties related to this responsibility include: Work in a team role supporting the computing environment, including networked devices such as copiers, and endpoints (desktop/laptop) Act as a primary helpdesk contact to investigate problems, answer technical questions related to hardware and software, and document/escalate issues as appropriate. Troubleshoot and resolve software, hardware and network issues. Collaborate and coordinate with other members of IT as well as other IT staff. Utilize system monitoring and “ticket” tracking systems to monitor tasks and issues. Installing/upgrading/configuring various hardware and software including operating systems, applications, security software/devices, and other networked devices. Supporting setup and use of video projectors, laptops, and videoconference systems. Troubleshoot issues in active class/meeting environments. Help develop/maintain documentation, lead group training sessions, and instruct individual users ad hoc on technology, systems, and software in use. Repair computer equipment including utilization of vendor specific warranty repair procedures. Requirements Bachelor's degree in Computer Science, Engineering or a related field. Minimum 1 year helpdesk/technical support experience in a large Windows AD based environment. Ability to work both independently and as part of a team to problem solve, take initiative, set priorities and handle multiple projects efficiently and effectively to meet deadlines while representing the mission, visions and values of the organization. Ability to work creatively within given resources to provide the best possible environment for students, staff and faculty Excellent skills in technical documentation, personal communication/interaction, and customer service/liaison. Ability to learn new technologies and applications on the job. Must be able to respond to both planned and unplanned issues, needs and activities outside of normal business hours. Desired Experience supporting a mixed OS environment including OS X and Linux Experience working in academic IT positions. Experience supporting cloud based solutions such as Google Apps/Drive, Microsoft Azure, and Amazon Web Services. Other Details: Schedule- 100%. Monday- 8am-5pm | Tuesday- 8am-5pm | Wednesday- 8am-5pm | Thursday- 8am-5pm | Friday- 8am-5pm | Location- Seattle Estimated Duration of Assignment- 01/29/18 - 03/31/18- can be extended Pay rate: $25 per hour
    $25 hourly 60d+ ago
  • Multiple IT Positions (Java, JS, BI Analyst, SDET, Tech PM, Full-Stack Web, UI/UX, C#, .NET)

    Solutions Resource 3.6company rating

    Technical support technician job in Bellevue, WA

    Solutions Resource is an IT service provider based in Bellevue, WA. The staffing branch of the company sources IT professionals and connects them with Contract or Full-time opportunities at Organizations (Corporation/Gov Agency) in the state of WA. Job Description We are now seeking candidates in one or more of the following fields: Java Developer JavaScript Developer Business/BI Analyst SDET / Tester Technical Project Manager Full-Stack Web Developer UI/UX Designer Visual Designer C# Developer .NET Developer Please submit your resume and we will keep you posted if we have any available position that matches your background and interest. Qualifications Currently in the state of WA Have working experiences in the field of interest Please make sure you list all the technical skills/languages that you are familiar with Contact information must be found on the resume Additional Information Contract/Full-time
    $30k-63k yearly est. 60d+ ago
  • Local Contract CVOR Technologist - $49 per hour

    Ethos Medical Staffing

    Technical support technician job in Seattle, WA

    Ethos Medical Staffing is seeking a local contract CVOR Technologist for a local contract job in Seattle, Washington. Job Description & Requirements Specialty: CVOR Technologist Discipline: Allied Health Professional Start Date: 02/09/2026 Duration: 13 weeks 36 hours per week Shift: 12 hours, evenings Employment Type: Local Contract Prepare the cardiovascular OR and assist cardiac surgeon before, during and after heart surgery or similar procedure. After the procedure, monitor patient condition and transport them to a recovery room. Ethos Medical Staffing Job ID #35509131. Posted job title: Certified Allied Health Tech CVOR About Ethos Medical Staffing Nurse Owned and Operated. Ethos Medical Staffing is Truly Focused on Caring for Those Who Care for Our Communities. Benefits Benefits start day 1 Weekly pay 401k retirement plan Guaranteed Hours Mileage reimbursement Medical benefits Dental benefits License and certification reimbursement Referral bonus
    $40k-73k yearly est. 4d ago
  • Field Network Technician

    Pacific Office Automation 4.7company rating

    Technical support technician job in Seattle, WA

    Job Description Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we've expanded to 30+ branches across 11 western states-including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii. We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are currently seeking a Network Technician with a passion for technology at our branch in Seattle,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy. Essential Job Duties Connecting/installing office equipment to our customer's network Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction Remote troubleshooting and diagnosis of network connectivity issues Qualifications Professional networking Net + Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2) Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools) Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications Proficient with all Apple products Strong communication skills and ability to work cohesively with clients Ability to travel locally to different clients Benefits Advancement and growth into leadership roles Team-player environment DOE: $22-24/ HR Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA programs Company car for work and personal use Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger. #LI-Onsite
    $22-24 hourly 3d ago
  • IT Helpdesk Technician

    Us Tech Solutions 4.4company rating

    Technical support technician job in Seattle, WA

    Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-57k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Seattle, WA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-41k yearly est. 11d ago
  • Multiple IT Positions (Java, JS, BI Analyst, SDET, Tech PM, Full-Stack Web, UI/UX, C#, .NET)

    Solutions Resource 3.6company rating

    Technical support technician job in Bellevue, WA

    Solutions Resource is an IT service provider based in Bellevue, WA. The staffing branch of the company sources IT professionals and connects them with Contract or Full-time opportunities at Organizations (Corporation/Gov Agency) in the state of WA. Job Description We are now seeking candidates in one or more of the following fields: Java Developer JavaScript Developer Business/BI Analyst SDET / Tester Technical Project Manager Full-Stack Web Developer UI/UX Designer Visual Designer C# Developer .NET Developer Please submit your resume and we will keep you posted if we have any available position that matches your background and interest. Qualifications Currently in the state of WA Have working experiences in the field of interest Please make sure you list all the technical skills/languages that you are familiar with Contact information must be found on the resume Additional Information Contract/Full-time
    $30k-63k yearly est. 1d ago
  • Field Network Technician

    Pacific Office Automation 4.7company rating

    Technical support technician job in Seattle, WA

    Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we ve expanded to 30+ branches across 11 western states including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii. We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are currently seeking a Network Technician with a passion for technology at our branch in Seattle,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy. Essential Job Duties Connecting/installing office equipment to our customer's network Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction Remote troubleshooting and diagnosis of network connectivity issues Qualifications Professional networking Net + Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2) Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools) Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications Proficient with all Apple products Strong communication skills and ability to work cohesively with clients Ability to travel locally to different clients Benefits Advancement and growth into leadership roles Team-player environment DOE: $22-24/ HR Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA programs Company car for work and personal use Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger. #LI-Onsite
    $22-24 hourly 2d ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Tacoma, WA?

The average technical support technician in Tacoma, WA earns between $25,000 and $53,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Tacoma, WA

$37,000
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