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Technical support technician jobs in Texas

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  • Specialty Nutrition Systems, NICU Specialist - North Texas (Dallas / Fort Worth based)

    Avanos Medical 4.2company rating

    Technical support technician job in Texas

    Job Title: Specialty Nutrition Systems, NICU Specialist - North Texas (Dallas / Fort Worth based) Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit *************** Territory: North Texas (Dallas / Fort Worth based) Covering: Dallas, Fort Worth, Waco, Lubbock, Witchita Falls, Abilene, Midland/Odessa Essential Duties and Responsibilities: The Specialty Nutrition Systems, NICU Specialist is responsible for the positioning and selling of Avanos Medical Digestive Health-NeoMed-related products and solutions within both Acute Care and Alternate Care accounts/facilities/departments. Responsibilities include all technical and conceptual sales aspects of the Avanos Medical DH-NeoMed product portfolio including, but not limited to, the validation of Avanos Medical's DH-NeoMed product cost/value proposition leading to increased year-on-year sales as per the Avanos Medical Digestive Health sales plan and territory sales objectives. Digestive Health-NeoMed Products: Neonatal and Pediatric enteral feeding system including enteral feeding tubes and accessories, enteral feeding syringes, and enteral feeding syringe pumps. Pharmacy: Oral/Enteral Pharmacy syringe solution and accessories. Kits: Oral Care, Colostrum, Transfer Lids, Catheterization Trays, Urinary Kits. Target Market: Hospitals: NICU, PICU, Pharmacy, Infection Control, Quality/Safety, Value Analysis, Purchasing, Supply Chain The ideal candidate for the NICU Specialist will utilize personal skills, product expertise, and clinical expertise to maintain and build existing and new revenue within a set sales territory. The NICU Specialist will be responsible for a continued demonstration of sales expertise of appropriate skills and functions that include but are not limited to product presentations, clinical presentations, product pricing, sales territory management, internal and external communication, and accurate sales forecasting/reporting. These activities are to result in net sales and profit growth by achieving product and sales category objectives within an assigned sales territory. Key Responsibilities: Sales positioning, analysis, and in-service implementation of all AVANOS DH-NeoMed product categories leading to year-on-year sales increases as per the AVANOS DH sales plan. The development and implementation of strong business value selling skills and overall AVANOS DH-NeoMed sales acumen. Developing and maintaining expertise across the entire range of AVANOS DH-NeoMed products and service platforms Tactical implementation of selling and business activities developed and implemented by the sales region to meet sales objectives Developing and maintaining high-gain sales relationships with multiple decision makers and influencers within assigned accounts or markets; (NICU Managers, Nurse Educators, Neonatologists, Pharmacy Techs, Pharmacists, Supply Chain, Value Analysis, Materials Management) Development and implementation of contract and price negotiations/contract management with desired outcomes of obtaining committed business at the highest margins possible Effective collaboration with sales management, internal partners/stakeholders, Standard of Care Specialist, and customers Effective utilization of AVANOS DH-NeoMed sales and marketing resources necessary to meet objectives Effective territory budget management and utilization of AVANOS DH sales support resources, per compliance policy Active participation with the Region Manager in the strategic and tactical planning processes Your qualifications Required: Bachelor's degree required At least 3 or more years of sales experience in B2B or the Health Care industry. Proof of a successful track record Demonstrates strong communication and interpersonal skills Evidence of continued personal and professional growth and development Excellent knowledge of PC-based applications (Windows, Word, Excel, and PowerPoint) is required. Tactfully Aggressive Comfortable in a Hospital Setting Travel by car required Preferred: 5 years of Medical Device Sales Experience Preferred; Capital Experience Preferred, not required Experience in Digestive Health products and related disease states Prefer candidate to be in the Top 10% of Sales Force Hospital Sales Experience Preferred Salesforce.com experience preferred The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Salary Range: The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. #LI-Remote Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions
    $70k-130k yearly 4d ago
  • Enterprise Systems Support Technician

    Talent Groups 4.2company rating

    Technical support technician job in Dallas, TX

    This is the journey level in the Enterprise Systems Administrator class series. Incumbents perform the full range of duties assigned to classes in the series including assisting with the analysis and resolution of operating system issues. Incumbents at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Job DutiesAssists in the administration of enterprise systems including servers, storage, and backup systems. Monitors system performance and availability. Installs and configures system software and hardware. Assists in troubleshooting and resolving system issues. Maintains system documentation and procedures. Participates in disaster recovery planning and testing. Education and Experience Required EducationBachelor's degree with major coursework in computer science, math, information systems, or other related field OR, Associate's degree and 4 years of experience, OR High school diploma or GED and 6 years progressively responsible and applicable information technology experience, required. Experience 2 years' experience in field directly related to operating systems and systems administration, including experience working with and maintaining multiple server hosts, in a combined environment. Licenses and CertificationsCertification in at least one relevant operating system or associated technology. Knowledge, Skills and AbilitiesPrinciples and practices of system administration. Operating systems such as Microsoft Windows and Linux. Virtualization technologies. Network protocols and services. Additional Skills/Experience Experience with ITSM tools, specifically ServiceNow Strong Communication and customer service skills Ticket Triage & Routing Monitor incoming service desk tickets Categorizing and prioritizing based on urgency and impact Route tickets to the correct team or individual (and bounce back the ones that don't belong) Pattern Spotting Identify recurring issues Escalate systemic problems Help build FAQs or SOPs to reduce repeat tickets User Communication Provide status updates to users on ticket progress Translate technical responses into plain English Set expectations and reduce “ticket ping-pong” Metrics & Reporting Track ticket volumes, response times, and resolution rates Highlight bottlenecks or areas where SLAs are slipping Help leadership understand where the pain points are Process Improvement Suggest tweaks to workflows, escalation paths, or ticket templates Help implement automation or self-service options
    $31k-41k yearly est. 3d ago
  • IT Helpdesk, Security & Network Technician Instructor

    Graduate America College 4.0company rating

    Technical support technician job in Dallas, TX

    Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus Ready to lead in tech education?
    $45k-54k yearly est. 60d+ ago
  • IT Intern

    HG Arias & Associates 3.7company rating

    Technical support technician job in El Paso, TX

    HG Arias & Associates is searching for an intern for the IT department of a large customer on the Eastside of El Paso. The intern will be in the Business Project Specialist area. Some of the duties that the IT intern will be doing will be Assist in collecting and organizing data on current vehicle configurations, up-fitting costs, and vendor practices. Support analysis of fleet utilization and lifecycle costs to identify standardization opportunities. Develop templates, flowcharts, and documentation for the upfitting process (e.g., specification sheets, approval workflows). Coordinate with Fleet Maintenance, Operations, and other departments and vendors. Research comparable upfitting programs used by other similar clients. Prepare reports and presentation materials summarizing findings and recommendations Requirements: Currently a junior or senior in an IT bachelors degree program. Must be able to pass a drug test Must be authorized to work in the U.S.
    $26k-33k yearly est. 19d ago
  • IT SysAdmin

    Global Medical Response 4.6company rating

    Technical support technician job in Garland, TX

    Job Description: ESO System Administrator Location: HYBRID/REMOTE Lewisville, TX OR Greenwood Village, CO Annual Compensation : $100,000.00 - $115,000.00 DOE The ESO Systems Administrator is responsible for managing and maintaining ESO software applications to ensure optimal performance and compliance for Emergency Medical Services (EMS) operations. This role serves as the primary point of contact for system configuration, user support, and integration with other platforms, ensuring accurate data flow and reporting for clinical and operational needs. Summary / Responsibilities: Administer and configure ESO applications, including EHR and Analytics, to meet organizational requirements. Manage user accounts, permissions, and security settings in compliance with HIPAA and organizational policies. Monitor system performance, troubleshoot issues, and coordinate resolutions with ESO support and internal IT teams. Collaborate with EMS leadership and clinical teams to customize workflows and reporting tools. Develop and maintain documentation for system configurations, processes, and user guides. Provide training and support to end-users, ensuring efficient and appropriate utilization of ESO systems. Assist with integration projects between ESO and other internal/external platforms. Stay current on ESO updates and new features, recommending enhancements to improve operational efficiency. Qualifications: Education & Industry Experience Associate's or Bachelor's degree in Information Systems, Computer Science, Healthcare Administration, or related field (or equivalent experience). Minimum 3 years of experience administering ESO or similar EMS software systems. Strong understanding of EMS operations and clinical workflows. Knowledge of HIPAA compliance and data security best practices. Proficiency in troubleshooting technical issues and managing system configurations. Excellent communication and customer service skills for supporting diverse user groups. Ability to manage multiple priorities and work independently in a fast-paced environment. Highly proficient in MS Word, Excel and PowerPoint and have a proven ability to create quality presentation documents with each of these tools Understanding of Outlook and MS Teams Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark on meaningful work that will make an impact on you and the customers we serve. View our employee's stories on how we provide care to the world at EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. More Information about this Job: Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
    $26k-38k yearly est. 1d ago
  • Poison Information Specialist - North Texas Poison Center - ONSITE Call Center - FT Rotating

    Parkland Health Hospital System 3.9company rating

    Technical support technician job in Arlington, TX

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. PLEASE NOTE: During training, you'll work 4/10-hour shifts for the first four months, which may include days. After training, you will have flexibility in your shift options, with the ability to choose between 8-hour, 10-hour, or 12-hour shifts as long as the shift covers late-night and overnight hours, specifically from 10 pm - 2 am. Ideal position for Registered Nurses and/or Semi-retired (RNs) seeking a flexible, less physically demanding position. This is a fully, grant-funded ENTRY LEVEL support position. PRIMARY PURPOSE: Serves as a resource to health professionals and the public by providing professional and technical assistance regarding potential poisonings and conducting educational and research projects to ensure Poison Center operations meets regulatory requirements and the needs of users. MINIMUM SPECIFICATIONS: Education: - Must have a Bachelor's degree in Pharmacy or Pharm.D. degree from an accredited school of Pharmacy; -OR- - Must be a graduate of an accredited school of Nursing; -OR- - Must have a Doctor of Medicine or Doctor of Osteopathy degree from an approved college of Medicine/Osteopathy. Experience: - Must have one (1) year of professional pharmacist, registered nursing or physician experience in a hospital environment. CERTIFICATION/REGISTRATION/LICENSURE: If education is a Bachelor's degree in Pharmacy or Pharm.D. Degree from an accredited school of Pharmacy: Must have and maintain a current American Poison Centers (APC) Poison Information Specialist certification; or, must obtain within five years of hire/placement into role and maintain thereafter. Must be a Registered Pharmacist in the State of Texas or become registered within 90 days of hire If education is a graduate of an accredited school of Nursing: Must have and maintain a current American Poison Centers (APC) Poison Information Specialist certification; or, must obtain within five years of hire/placement into role and maintain thereafter. Must have current RN license or valid temporary permit with the Texas Board of Nursing, or valid Compact RN license. If education is a Doctor of Medicine or Doctor of Osteopathy degree from an approved college of Medicine/Osteopathy: Must have and maintain a current American Poison Centers (APC) Poison Information Specialist certification; or, must obtain within five years of hire/placement into role and maintain thereafter. SKILLS OR SPECIAL ABILITIES: Must be able to demonstrate knowledge involved with poison information services. Must be able to demonstrate knowledge of nursing standards. Must be able to effectively communicate, both orally and in writing. Must be able to understand and interpret poison information to health professionals and the public. Must be able to perform mathematical computations. Must be able to employ effective problem solving and demonstrate effective interpersonal skills. Must be able to demonstrate patient-centered/patient-related behaviors. Must be able to demonstrate knowledge and skill to operate a computer to input and extract information using data base management software. Must be able to work rotating shifts. RNs Only: Must demonstrate ability to provide care to assigned patient population in accordance with the current State of Texas Nursing Practice Act, established protocols, multidisciplinary plan of care, and clinical area specific standards. #LI-SS2 Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
    $63k-96k yearly est. 1d ago
  • Field Technician I

    Taurus Industrial Group, LLC 4.6company rating

    Technical support technician job in Deer Park, TX

    Based in Houston, Taurus Industrial Group (Taurus) is a leading, integrated and industry-diversified technical services company offering end-to-end services across multiple service lines. Leveraging a growing footprint with operations in the U.S., Canada, and Mexico, Taurus's service offerings cover engineering and automation, electrical and instrumentation, power systems testing and commissioning, civil and mechanical crafts, pipe and structural steel fabrication, rotating equipment maintenance and repairs, full-service soft crafts, insulation and scaffold, specialty tooling and machining, technical bolting, heat treating, hot-tapping, line stopping and NDT / inspections. With over 60 years of continuous, safe, and reliable operating experience, Taurus operates across multiple industries and sectors, providing front-end engineering, routine maintenance, capital projects, and turnaround services. We service multiple areas of the energy industry, from our origins in traditional petrochemical and refining industries to the broader power, natural gas, midstream, industrials, and the emerging renewables market. About the Role: Summary The Field Service Technician performs a variety of tasks, including but not limited to, onsite bolting, heat treating and/or field machining. Completes any and all tasks assigned by the Field Supervisor to meet goals of increased efficiency, profitability, and customer satisfaction. Ideal candidates will have experience with construction or mechanical work and/or possess knowledge of plant maintenance and repair work. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Experience in mechanical bolting, heat treating, or field machining preferred. Experience performing maintenance and turnaround services to refining, chemical, midstream, and power. High School Graduate or General Education Degree (GED) preferred. Possess a current TWIC card or have the ability to obtain one. Valid driver license with a clear driving record Demonstrated mechanical ability. Must be able travel a minimum of 75% of the time. Knowledge, Skills and Abilities Ability to pass a non-DOT medical exam, drug and alcohol test, respirator qualification test, and federal class background check. Ability to work at heights or in enclosed spaces. Accuracy - Ability to perform work accurately and thoroughly. Detail Oriented - Ability to pay attention to the details of a project or task. Safety Awareness - Ability to identify and correct conditions that affect employee safety. Working under pressure - ability to complete assigned tasks under stressful situations and adapt to changing assignments on short notice. Accountability - Ability to accept responsibility and account for his/her actions. Essential Functions Perform onsite bolting, heat treating or field machining work at customer locations. Troubleshoot onsite equipment and determine the proper methods fulfill customer's needs and specific applications. Operate a variety of tools for field work. Properly document and/or record work performed utilizing required internal and customer job-related forms/paperwork. Keep a clean and safe working environment and optimize space utilization. Communicate and cooperate with supervisors and coworkers. Meet and communicate with customers in a professional manner. Operate and preventively maintain company tools, equipment, and vehicles. Follow quality service standards and comply with procedures, rules, and regulations. Work in accordance with all safety regulations Other duties as assigned Physical Demands Must be able to stand and walk for much of the day. Ability to lift 5-25 pounds frequently and ability to lift, up to, 50 pounds occasionally. Work Environment Is frequently exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting. BE SURE TO APPLY ON OUR WEBSITE: ****************
    $32k-39k yearly est. 3d ago
  • Regional IT Support Specialist

    Total Quality Logistics, Inc. 4.0company rating

    Technical support technician job in San Antonio, TX

    Country USA State Texas City San Antonio Descriptions & requirements About the role: As part of our IT Operations Team, you will work in an enterprise environment, providing onsite and virtual technical support for your office and regional offices in your area. You will work directly with end-users, troubleshooting a wide range of IT issues and leveraging your advanced technical knowledge to manage special projects to help keep us on the cutting edge of transportation technology. What's in it for you: * $50,000 - $65,000 base salary * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Position based in San Antonio, TX with travel to Laredo, TX; Houston, TX and Monterrey, MX * Advancement opportunities with structured career paths * Access to the latest emerging technologies * Reimbursement for continuous education and technical training * TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month * Leadership experience by being the IT subject-matter-expert for assigned offices * Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT What you'll be doing: * Provide front-line technical support to on-site and remote employees * Travel to assigned regional offices to manage setup, breakdown, and relocation of workstations, printers, and other hardware. * Complete technology inventory counts and interact with office leadership to determine additional needs. * Manage Windows 11 PC inventory and perform repairs and reimaging * Work closely with Network and Database Admins, App Developers and vendors to resolve complex issues * Test new software and physical and virtual hardware to provide feedback to leadership * Assist in network upgrades and other testing after normal business hours and provide back-up, on-call support. * Ensure internal customers and end-users are your top priority * Address national help desk calls and tickets to support business needs as they adjust What you need: * Bachelor's degree in information technology or equivalent work experience * 1-2 years of help desk experience; supporting hardware, software and VoIP systems * Strong knowledge of Microsoft Office 365, Windows 11 and SCCM * Basic server and networking skills * A talent for creatively and decisively solving problems * Aptitude and ability to work independently and be a technology leader for the company * Ability to travel up to 15-20% * Fluency in English and Spanish Where you'll be: 6010 Exchange Pkwy Suite 200 San Antonio, TX 78238 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $50k-65k yearly 3d ago
  • IT Support Specialist

    Wells 4.1company rating

    Technical support technician job in Hillsboro, TX

    GENERAL DESCRIPTION: As an IT Support Specialist at Wells, you will play a key role in providing essential IT support for our organization's computer environment. Your primary responsibility will be to ensure the smooth operation of client systems, addressing user issues, and optimizing performance of computing devices. Your technical skills and troubleshooting capabilities will be crucial in resolving challenges related to end-user computing, ensuring that our team can effectively utilize their computing devices. Salary range $50,000-$65,000 a year. Based on experience. WHY WORK FOR US? At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results. In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better. WHAT WE HAVE TO OFFER: Wells values our employees and is committed to providing a competitive and comprehensive benefits package. Health, dental and vision insurance Paid premiums for short- and long-term disability, and life insurance Wellness Incentives Paid holidays Flex spending for medical and daycare Health savings account (HSA) 401(k) plan with profit sharing Access to Nice Healthcare Employee Assistance Program Paid Time Off (PTO) Wishbone Pet Insurance Critical Illness Benefit Plan Accident Insurance Plan Voluntary Hospital Indemnity Plan Please note that the benefits listed here are for non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative. Other benefits include Health and Family Care leave for both union and non-union employees. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Client Systems Management: Collaborate with a team of IT professionals to plan, implement, manage, and support client systems and infrastructure. Ensure the efficient functioning of computing environments across multiple locations in our WAN environment. Software and Applications Support: Install, update, and support various software applications utilized within the organization, including enterprise resource planning (ERP) systems, project management tools, CAD applications, and production software. Security and Compliance: Maintain security measures to safeguard sensitive data and computing infrastructure. Assist with monitoring for potential security threats and respond promptly to any security incidents affecting network attached devices. Asset Management Tracking: Participate in asset management tracking activities to ensure efficient resource allocation and align IT initiatives with organizational goals, focusing on client-related devices. Computing Systems Upgrades and Enhancements: Execute upgrades and enhancements to computing systems, ensuring alignment with business requirements, and supporting continuous improvement. Documentation for Computing Systems: Create and maintain comprehensive documentation of computing systems, configurations, and standard operating procedures to facilitate efficient management and troubleshooting. Infrastructure Improvement: Collaborate with cross-functional teams to identify opportunities for improving end-user computing infrastructure. Propose and implement solutions to optimize efficiency and productivity within the overall computing environment. User Support and Technical Assistance: Provide technical assistance to end-users, ensuring timely problem resolution and minimal downtime. Collaborate with the IT team to identify recurring issues and participate in implementing permanent solutions. Other duties as assigned. EDUCATION, SKILLS, AND ABILITIES REQUIRED: Associate degree or equivalent technical degree preferred 2+ years of relevant work experience with an associate degree, or 4+ years of relevant work experience. Industry certifications related to desktop support are preferred. Ability to take ownership of tasks, projects, and goals, proactively seeing them through to a successful completion Ability to accurately scope work, provide detailed status reports, and timely escalations Excellent interpersonal and communication skills, both verbal and written, able to communicate effectively with technical and non-technical users Strong organizational skills, quick learner, and demonstrated problem solver Work well independently and as part of a team Experience configuring and supporting Microsoft O365, OneDrive, Teams, and other Microsoft services and systems Experience with deployment of applications and patches Provide technical support for issues related but not limited to desktops, laptops, printers, wireless access points, iPads, Remote Access, mobile devices, and email Proficiency in the configuration, deployment, and maintenance of Windows clients Possession of a valid driver s license, and the ability to operate a motor vehicle. PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS: Ability to sit or stand for extended periods of time. Manual dexterity and hand-eye coordination for typing, filing, and using office equipment. Visual acuity and ability to read small print. Hearing acuity and ability to communicate effectively with others. Ability to lift and move office supplies and equipment. Mobility and ability to move around the office as needed. WORKING CONDITIONS: Minimal risk of exposure to unusual elements. Minimal risk of safety precautions. General Office Environment Occasional travel is required to other sites. Work outside of normal business hours: This position requires occasional emergency response and scheduled work outside of normal business hours. In the interest of response time, candidates living within a 40-minute drive time to the Waukesha, WI office will be given preferential consideration. This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be assigned by his/her supervisor. Wells is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, disability, or protected Veteran status. Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S .
    $50k-65k yearly 60d+ ago
  • IT - Data & Analytics

    Huntsman 4.8company rating

    Technical support technician job in Houston, TX

    IT - Data & Analytics Internship (The Woodlands, Texas) Huntsman is now searching for a IT - Data & Analytics Intern located at our global headquarters in The Woodlands, TX. This internship is for Summer 2026. Our summer intern program is tailored to individuals who are currently enrolled full-time students at an accredited four-year college or university. The internship runs from May to August - dependent on the school calendar. The goal of the Huntsman Intern Program is to provide a structured program that will equip interns with the skills and experience to help prepare for a successful career. As an IT - Data & Analytics Intern, you will: Support the team in providing, timely, accurate, and insightful reporting as well as maintaining hardware, software, and other systems Assist with troubleshooting issues and perform analysis to understand user needs and requirements Organize and maintain IT resources, such as databases, networks, and servers Assist in the development and improvement of software applications and systems Excellent computer skills; especially proficient in Excel and PowerPoint are required to assist with day-to-day business functions Knowledge of building dashboards in Power BI is a plus and will be utilized for reporting and analysis Work cross-functionally with other functional team members on pricing excellence and profit improvement projects What are we looking for in the ideal Candidate? A full-time college student at the Sophomore, Junior, Senior or Master level by the end of Spring 2026 Must be currently enrolled at an accredited university seeking a bachelor's or master's degree Must have a 3.0 or higher GPA Must be Authorized to work in the U.S. without sponsorship Independent self-starter with high level of confidence and energy Strong analytical and conceptual thinking skills Additional Locations:
    $74k-101k yearly est. Auto-Apply 60d+ ago
  • IT Technician - ServiceLink Flood

    Servicelink 4.7company rating

    Technical support technician job in Arlington, TX

    ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… · Perform hardware and software break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitoring the infrastructure to identify/resolve issues · Respond to escalated end-user issues You possess … · Technical Associates Degree or equivalent preferred · 2+ Years of technical work experience in a corporate environment preferred · The ability to identify, develop and implement technical processes and solutions · Project development and management skills · Outstanding customer service skills Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set We can recommend jobs specifically for you! Click here to get started.
    $56k-85k yearly est. Auto-Apply 47d ago
  • Field Technician Starlink/Dish Network

    Southern Star 4.7company rating

    Technical support technician job in Karnes City, TX

    Job Description Join Southern Star: Elevate Your Career and Earnings! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule Bonus Opportunity: Earn a Trained and Active Bonus of $1000.00, paid in two installments: $500.00 at 60 days of employment and $500.00 at 6 months. About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Ability to upsell while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential! #INSSMST
    $60k-85k yearly 19d ago
  • desktop support

    Artech Information System 4.8company rating

    Technical support technician job in Houston, TX

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desktop Support Representative Onsite Support Location: houstan,tx Duration: 1+ years Job Description: • Win7/Win XP OS support.troubleshooting • Office 2003/2007/2010 support • Executive end user trouble shooting skills • Dell hardware • Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************
    $40k-53k yearly est. 10h ago
  • Manufacturing IT Technician

    Ast Spacemobile 4.0company rating

    Technical support technician job in Midland, TX

    AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview We are seeking a detail-oriented Manufacturing IT Technician to provide technical support and maintenance for IT systems within a manufacturing environment. This role ensures smooth operation of hardware, software, and network infrastructure critical to production processes, including Manufacturing Execution Systems (MES), ERP platforms, and shop-floor automation tools. The position is located in Midland-Odessa, TX. Key Responsibilities Install, configure, and maintain IT hardware including servers, workstations, printers, routers, and switches, as well as software used in manufacturing operations. Provide first-level and second-level support for MES, ERP, PLM, and related applications. Troubleshoot and resolve issues impacting production systems promptly to minimize downtime. Manage and monitor network connectivity across manufacturing facilities and ensure secure and reliable communication between shop-floor systems and enterprise applications. Support data collection processes for quality and compliance, including torque certifications and NCR traceability. Maintain accurate system documentation and adhere to IT security protocols. Work closely with production teams, quality engineers, and IT leadership to implement technology solutions. Train end-users on IT tools and ensure proper usage of MES and other systems. Participate in automation initiatives and integration projects to enhance efficiency. Identify opportunities for process optimization and system enhancements. Qualifications Education Associate or bachelor's degree in information technology or a related field. Experience Minimum of 2 years of IT support experience within a manufacturing or industrial environment. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with networking fundamentals including TCP/IP, firewalls, and routing. Experience supporting manufacturing systems such as MES and ERP platforms. Ability to work in fast-paced environments and perform physical tasks such as racking servers and running cabling. Preferred Qualifications Experience with TULIP or similar MES platforms. Familiarity with PLM and PDM systems. Knowledge of compliance standards and quality management processes. Flexibility to provide on-call support and work shifts as needed. Soft Skills Strong problem-solving and troubleshooting skills. Excellent communication and collaboration abilities to work effectively with production, quality, and IT teams. Ability to prioritize tasks in a fast-paced manufacturing environment. Attention to detail and commitment to maintaining data integrity and system reliability. Technology Stack Windows OS, Microsoft Office Suite. MES platforms such as TULIP. ERP systems. PLM/PDM software. Networking tools for TCP/IP, routing, and firewall management. IT support and monitoring tools. Physical Requirements Ability to lift and handle hardware up to 50 lbs. Ability to stand, bend, reach, and perform hands-on work for extended periods. Ability to work in a manufacturing environment around machinery and production equipment. This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands . AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $52k-87k yearly est. 13d ago
  • IT Technician

    Reynolds and Reynolds Company 4.3company rating

    Technical support technician job in College Station, TX

    ":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems. While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail. ","job_category":"Information Technology","job_state":"TX","job_title":"IT Technician","date":"2025-12-05","zip":"77840","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~2-year IT degree or equivalent experience; A+ Certification is a plus~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years","training":"You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel. ","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $87k-110k yearly est. 5d ago
  • IT Solutions Technician

    Healthtronics 4.0company rating

    Technical support technician job in Round Rock, TX

    Job Description IT SOLUTIONS TECHNICIAN I 1900 STEAM WAY ROUND ROCK, TEXAS 78664 Are you the go-to tech helper among your friends and family? Do you love figuring out how things work-and then showing others? HealthTronics is searching for a hands-on, people-oriented IT Solutions Technician I to join our team and be the friendly face of tech support for our employees nationwide. This is the perfect opportunity for someone fresh out of a technical program (A+ certification, anyone?) or with experience in tech support, electronics, or troubleshooting gadgets big and small. You'll jump right in-solving real-world problems, supporting HealthTronics employees, and making technology less intimidating for everyone. We're looking for someone who: Gets energized by helping others, not just fixing computers: You will be providing remote support via telephone, emails and Microsoft Teams chat for 6-8 hours/day. Can translate “tech speak” into everyday language Enjoys learning new systems and sharing knowledge Wants to grow their IT career in a collaborative, mission-driven environment If you're eager to start your IT journey, make a real impact, and help people feel confident with technology, we'd love to meet you! We Offer Competitive Benefits: 8 Company Paid Holidays, PLUS 3 Floating Holidays Generous Paid Time Off (PTO); Accrual rate allows for 15 days of PTO to start and up to 200 hours/year with tenure. Generous Employee Referral Bonuses (Earn $3,000 for every full time employee you refer to us after they're hired). 401(k) Plan with up to 4% match Medical, Dental, Vision, Disability, and Life Insurance Plan Options Supplemental Critical Illness Insurance Supplemental Accidental Injury Insurance Health and Wellness Rewards Program What You'll Do: Work onsite to respond promptly to requests through the IT Service Desk, ensuring effective and timely support. Troubleshoot, repair, and resolve issues with computers, mobile devices, and software. Deploy and set up technology equipment for new employees. Maintain and update the inventory of IT equipment, software, and licenses. Document service ticket statuses accurately and ensure proper follow-up. Collaborate with the team to manage users and computers in an Active Directory domain and support remote access technologies (VPN, Citrix). What We're Looking For: High school diploma or equivalent required; Associate's degree preferred. A+ Certification or equivalent experience. Basic understanding of networking concepts (DHCP, DNS, TCP/IP, Wireless, Ethernet). Familiarity with Microsoft Windows operating systems, Apple iOS devices, and PC hardware/software troubleshooting. Strong communication and interpersonal skills with a customer-service mindset. A proactive team player who is self-motivated and knows when to seek guidance. Physical/Mental Requirements: Ability to communicate via telephone, email, and chat 6-8 hours/day. Occasionally lift up to 50 pounds. Travel may be required occasionally. Why Join HealthTronics? Work with a dynamic and supportive team in a fast-paced environment. Gain hands-on experience with diverse technologies and tools. Opportunity to grow your career in IT within a healthcare-focused organization. Ready to make a healthcare difference? Apply now to schedule your interview! HealthTronics is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HealthTronics will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. Visit our website and connect with us! Facebook | Twitter | Instagram| LinkedIn
    $54k-84k yearly est. 6d ago
  • Information Technology

    Vp 3.9company rating

    Technical support technician job in San Antonio, TX

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $47k-83k yearly est. Auto-Apply 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time

    Us Navy 4.0company rating

    Technical support technician job in Lubbock, TX

    About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $32k-44k yearly est. 7d ago
  • Summer Scholar, IT

    Standard Aero 4.1company rating

    Technical support technician job in Dallas, TX

    Information Technology (IT) Intern Summer 2026 At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in Aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term. StandardAero is seeking a motivated, eager, and innovative student looking to join one of our Information Technology (IT) Teams for the 2024 Summer Intern Term. As an intern Information Technology Intern at StandardAero, you will gain hands-on industry experience, learn from experts, and collaborate with our teams that raise the standard of excellence. Over the course of your 10-12-week (or longer) internship, you'll have the opportunity to: Be involved or working in our PowerBI environment Collaboration, teamwork, and having each other's backs are the norm here. Our growth in this expanding industry means getting career stability and opportunities to grow. With great resources, an inclusive atmosphere, and a culture based on shared values, we'll support you in building a solid career with a team you can count on. Join our team today and build an aviation career you're proud of! Job Duties: Student may be involved or working in PowerBI environment to cover the following tasks: * Student will be involved on our newly active PowerBI reporting Tool / Environment. * Student will be tasked with reviewing our PowerBI environment and find the best practices in the market that can be applied to increase performance and have better management and support to our users. * Student will be responsible of identifying and collecting information from ALL existing PowerBI reports and classifying them in to multiple areas in a excel table or DB table in order to manage and update the report information. * Part of the classification process of these reports, student will be responsible of recording some of the following information: * Identify the owner and department who created the report * Identify if report was part of migration into PowerBI or it was created recently. * If the result set of the report is confidential and if requires approval to access it. Who will approve what user can have access? * Provide a brief description of what the report is used for * High level overview of the core logic of the review to identify the data source table names. * Review if the data from the report uses data warehouse (Snowflake) and refresh frequency. * If data is coming from direct query as part of the production Oracle DB. * While the review of the core logic of the report, identify possible enhancements that can be done or include using best practices use in the market. * Define a new or update a process on how IT-Helpdesk can manage and administer users, new reports to be published and what users can access these reports. If possible, automate this process after all has reviewed and approved by IT using a new portal using VB.Net language or similar. Position Requirements: * Must have at least completed IT courses at the Sophomore level * Mid to Expert level knowledge in PowerBI reporting * Mid to Expert level in Oracle PL-SQL and basic Oracle DB knowledge * Understand data warehouse (Snowflake) * Understand PowerBI Direct-Query to Oracle DB. * Good planning, organizational, analytical and decision making * Excellent oral and written communication skills in order to connect with the other departments and users within the company. * Internship Details: * The internship term will start mid-end of May 2026 (or sooner for the right candidate) * The length of the internship is 10-12 weeks (or longer) * Candidates must have the ability to work full-time during Summer * Internship is located in Dallas, TX; *students must have own lodging and transportation* Preferred Qualifications: * Mid to Expert level on VB.Net * A strong desire to learn and be a contributing member of a team
    $43k-81k yearly est. Auto-Apply 17d ago
  • Seasonal IT Technician

    Education at Work 3.8company rating

    Technical support technician job in El Paso, TX

    Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
    $43k-72k yearly est. 7d ago

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Top 10 Technical Support Technician companies in TX

  1. Baylor Scott & White Health

  2. JPMC

  3. Daveandbusters

  4. Collabera

  5. JPMorgan Chase & Co.

  6. Aventiv Technologies, LLC

  7. Texasattorneygeneral.gov

  8. Education Service Center Region 13

  9. WinMax

  10. Future Technologies Venture

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