Information Technology Assurance Specialist
Technical support technician job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
IT Coordinator
Technical support technician job in Los Angeles, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
1. Employee Support and Troubleshooting:
Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting.
Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems.
Maintain and update computer systems, ensuring all devices are running the latest software and security updates.
2. Network Monitoring and Optimization:
Monitor network performance to identify and resolve issues proactively.
Troubleshoot network problems, including connectivity issues, latency, and security concerns.
Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls.
Ensure network security by implementing and managing appropriate security measures and protocols.
3. General IT Coordination:
Manage and coordinate IT resources, including hardware, software, and peripheral devices.
Maintain an inventory of all IT assets, ensuring proper documentation and tracking.
Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget.
Develop and maintain IT policies and procedures, ensuring compliance with organizational standards.
Provide training and support to employees on IT systems and applications.
4. Collaboration and Communication:
Collaborate with various departments to understand their IT needs and provide appropriate solutions.
Communicate effectively with stakeholders, providing updates on IT projects and issues.
Liaise with external vendors and service providers to ensure timely and effective delivery of IT services.
5. Continuous Improvement:
Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure.
Participate in ongoing training and professional development to enhance technical skills and knowledge.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as an IT Coordinator or similar role.
Strong knowledge of Windows and Mac operating systems.
Experience with network monitoring, troubleshooting, and optimization.
Familiarity with network security practices and protocols.
Excellent problem-solving and analytical skills.
Strong organizational and multitasking abilities.
Effective communication and interpersonal skills.
Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus.
Working Conditions:
Office environment with occasional requirements to work outside regular business hours to address urgent issues.
Some physical effort may be required for tasks such as lifting and moving IT equipment.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT asset mgmt, basic networking
Technical support technician job in Los Angeles, CA
*THIS ROLE IS FULLY ONSITE IN SUN VALLEY, CA, WITH TRAVEL AS NEEDED TO SITES IN CA AND AZ. MILEAGE AND TRAVEL ASSISTANCE WILL BE PROVIDED. VALID DRIVER'S LICENSE & RELIABLE TRANSPORTATION REQUIRED. * For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
*FOR THE FIRST 90 DAYS, THE SCHEDULE IS MONDAY THROUGH FRIDAY, 9 AM TO 6 PM.*
*AFTER THAT, THE SCHEDULE WILL BE TUESDAY THROUGH FRIDAY, 9 AM TO 6 PM, AND SATURDAY, 7 AM TO 4 PM. *
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a *Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT asset mgmt, basic networking *
We're looking for a proactive, detail-oriented Tier 2 Help Desk Technician to join our IT team at our Sun Valley headquarters. This role supports day-to-day technical operations and ensures our employees have reliable access to the systems, applications, and networks they depend on.You'll handle both Tier 1 and Tier 2 requests - from password resets and printer troubleshooting to diagnosing network issues, supporting Microsoft 365, and assisting with VPN and other network operations. You'll also help document processes and collaborate closely with our Systems Administrator and IT Manager.
Key Responsibilities
* Provide technical support for Windows desktops, laptops, mobile devices, printers, and other network-connected hardware.
* Manage user accounts, security groups, and permissions in Active Directory and Microsoft 365 Admin Center.
* Handle standard service requests (e.g., password resets, email setup, printer installation, file share access).
* Document troubleshooting steps, fixes, and key notes for internal reference.
* Assist with new hardware rollouts, imaging, and software installations.
* Support meetings and video calls with multimedia setup (Teams, projectors, conference hardware).
* Maintain accurate ticket records and deliver timely, customer-focused communication.
* Collaborate with the IT team on ongoing improvement projects and system updates.
*Requirements*
* CompTIA A+, Network+, or Microsoft 365 certification is a plus
* Experience supporting multi-site environments. (Especially warehouses) is a plus.
* 5+ years of IT support experience (help desk, desktop, or systems support).
* Solid understanding of Windows 10/11, Active Directory, Microsoft 365, and basic network concepts (LAN/WAN/VPN).
* Understanding of switches, routers, &/or firewalls is helpful. (We are in the process of replacing our legacy HP switches with Unify & currently use Fortigate firewalls.)
* Hands-on experience with:
* Jitbit or other ticketing systems required.
* Microsoft Products (O365, AD, EntraID, Win11, etc) required.
* PDQ or other IT Asset Management / Inventory Management solutions required.
* Strong troubleshooting, documentation, and customer service skills.
* Ability to manage multiple priorities in a fast-paced environment.
* Valid California driver's license and reliable transportation required (for local site visits when needed).
* Site locations are within SoCal & Arizona. Mileage, hotel, etc. provided.
Why You'll Love Working Here
* Tight-knit IT team that values learning, ownership, and practical problem-solving.
* Exposure to a broad range of technologies across multiple sites (FortiGate, UniFi, Microsoft 365, Jitbit).
* Opportunities to expand into network/security or systems administration roles as you grow.
Compensation depends on experience but is typically $25-32.50/hr W2
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
*Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. xevrcyc Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.*
Pay: $24.27 - $32.50 per hour
Benefits:
* 401(k)
* Dental insurance
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Work Location: In person
Help Desk Administrator (IT)
Technical support technician job in Los Angeles, CA
*About Us* If you want to know about the requirements for this role, read on for all the relevant information. We're a modern, cloud-based personal injury law firm headquartered in Los Angeles. Technology drives everything we do-from Salesforce and Egnyte to Microsoft 365 and RingCentral-enabling us to deliver exceptional service to clients and keep our global team connected. *We're looking for a motivated Help Desk Administrator to support our systems, ensure smooth day-to-day operations, and help maintain a secure IT environment.*
*Role Overview*
This mid-level position provides hands-on *technical support for our staff* while assisting with *basic security and system administration tasks*. You'll coordinate with external IT vendors, support users across multiple platforms, and help ensure our technology environment remains reliable and secure.
*Key Responsibilities*
* Provide daily help desk support for onsite and remote users.
* Troubleshoot hardware, software, and network issues on Windows 10/11 and mac OS devices.
* Manage onboarding/offboarding, user accounts, and device setup.
* Resolve tickets in Zendesk, Jira, or Asana with timely communication.
* Provide user support across a variety of applications including Microsoft 365, Salesforce, Egnyte, Formstack, RingCentral, and AWS Connect.
* Enforce security basics like MFA, password resets, and access reviews.
* Proactive oversight of device compliance and patching via Intune and Microsoft 365 Admin.
* Track IT assets and ensure secure device management and disposal.
* Coordinate with external IT partners for escalations, updates, and vendor repairs.
* Maintain documentation and update internal IT guides and processes.
*Qualifications*
*Required:*
* *2-4 years of experience providing Tier 1 or Tier 2 technical support in a professional setting.*
* Strong troubleshooting skills within Windows and mac OS environments.
* Familiarity with Microsoft 365 Admin, Intune, and Entra ID.
* Excellent communication skills and a customer-focused attitude.
* Experience with ticketing tools such as Zendesk, Jira, or Asana.
* Basic networking knowledge (Wi-Fi, VPN, VoIP, printers).
*Preferred:*
* Experience working with managed service providers or external IT vendors.
* Familiarity with Egnyte, Salesforce, Formstack, and RingCentral.
* Exposure to Intune or other device management tools.
* Understanding of data security best practices in legal or healthcare environments.
* *Microsoft certification (MS-900, MD-102, or AZ-104) is a huge plus.*
*Why Join Us*
You'll be part of a growing, tech-forward law firm that values initiative, teamwork, and problem-solving. xevrcyc Expect a collaborative, fast-paced environment where you'll gain exposure to modern cloud technologies, sharpen your IT skills, and play an essential role in keeping our systems secure and running smoothly.
Pay: $68,000.00 - $82,000.00 per year
Benefits:
* 401(k)
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Paid time off
* Referral program
* Vision insurance
Experience:
* Ticketing systems like Zendesk, Jira etc : 1 year (Preferred)
License/Certification:
* Microsoft certification (MS-900, MD-102, or AZ-104) (Preferred)
Ability to Commute:
* Los Angeles, CA 90035 (Required)
Work Location: In person
Desktop Support Technician
Technical support technician job in Irvine, CA
Title: Healthcare Technology Support Analyst
Duration: 3-6-month contract to hire
Pay Rate: $30/hr- $40/hr W2
Required Qualifications:
Ability to establish and maintain effective working relationships across the Health System by demonstrating exemplary customer service skills.
Ability to work flexible hours, including nights and weekends
Working knowledge of wireless network configurations and limitations related to a clinical environment
Strong interpersonal communication skills to effectively interface with internal and/or external customers
Understanding of Networking Terminology such as DNS, DHCP, WINS
Thorough understanding of Microsoft Active Directory and Group Policies
Prior experience supporting and configuring BioMedical devices interfacing to EMR's such as Epic, Allscripts or Cerner
Ability to independently problem solve End-user Computing issues
Prior experience supporting clinical end users in a rapidly changing environment
Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system
Comfortable with support in Clinical areas such as Operating Rooms, Emergency Department and ICU
4+ years desktop support experience in a networked business environment
Extensive experience with Windows
Experience with Device Integration middleware such as Capsule, DeviceConX and Cerner
General knowledge of Phone devices and support of communications applications such as Voalte
Experience using Microsoft Office Applications
Preferred Qualifications:
Experience working with Epic EMR and its various modules
Prior experience supporting end users in the Clinical environment
Prior experience supporting Biomedical Device Integration
IT Support Technician
Technical support technician job in Chino, CA
IT Support Technician - Part-Time - Job Description
About Us:
Shin Yen Retail Property Management is a premier commercial real estate company with a diverse portfolio of shopping centers and retail properties. We are committed to excellence in property management, investment, and client service. As part of our continued growth, we are seeking a proactive and skilled IT Support technician to join our team. This role ensures the smooth operation of office technology and IT systems, supporting both operational efficiency and employee productivity.
Position Overview:
The Part-Time IT Support technician will provide technical support across our office environment, maintain IT infrastructure, and assist in implementing technology solutions. This role requires strong technical knowledge, excellent problem-solving skills, and the ability to manage IT needs for a growing commercial real estate office in a professional and timely manner.
Key Responsibilities:
Technical Support & Troubleshooting
Provide day-to-day IT support to employees for hardware, software, and network issues, both on-site and remotely.
Install, configure, and maintain computers, printers, phones, and other office technology.
Troubleshoot and resolve issues with operating systems, applications, peripherals, and connectivity.
Assist employees in using office software, collaboration tools, and other IT systems.
Network & Systems Maintenance
Monitor and maintain local area networks (LAN), Wi-Fi, and VPN connections.
Assist in server and cloud system maintenance, including backups and security updates.
Ensure proper configuration and security of devices, user accounts, and software.
IT Administration & Documentation
Maintain accurate IT inventories and records of equipment, software licenses, and configurations.
Track support requests, resolutions, and recurring technical issues.
Prepare IT reports and recommendations for management on technology improvements and upgrades.
Cybersecurity & Compliance
Implement and monitor IT security best practices, including antivirus, firewall, and access controls.
Assist in ensuring compliance with data protection policies and regulatory requirements.
Support secure handling of sensitive company and tenant information.
Project & Vendor Support
Assist in technology-related projects, such as system upgrades or new software rollouts.
Coordinate with third-party vendors and service providers for IT support and maintenance.
Recommend and help implement technology solutions to improve office efficiency.
Qualifications:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
2+ years of IT support or help desk experience in an office environment.
Proficiency in Windows and/or Mac operating systems, Microsoft Office Suite, and common business software.
Basic knowledge of networking, servers, and cybersecurity practices.
Excellent organizational and problem-solving skills, with attention to detail.
Strong verbal and written communication skills, capable of assisting non-technical staff.
Ability to work independently and collaboratively in a team environment.
Preferred Qualifications:
IT certifications such as CompTIA A+, Network+, Microsoft, or Cisco.
Experience supporting offices with 20+ employees or managing small-scale IT infrastructure.
Job Type: Part-time
Pay: $22.00-$24.00 per hour
Schedule:
Monday to Friday
No weekends
Work Location: In person
IT SYSTEMS SPECIALIST
Technical support technician job in Camarillo, CA
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. The IT Systems Specialist provides day-to-day administration, maintenance, and support of the company's technology environment, ensuring system reliability, data integrity, and user productivity. This role combines infrastructure and network management with moderate SQL database support, Microsoft 365 administration, and user assistance for core business systems such as Dynamics 365 Finance & Supply Chain (D365). It is ideal for a hands-on IT professional who is comfortable managing servers, networks, SQL databases, and user systems in a manufacturing setting.
REQUIRED RESPONSIBILITIES:
Systems & Network Administration
• Provide Tier 1-2 support for end users (hardware, software, printers, connectivity).
• Maintain network infrastructure (firewalls, switches, VLANs, Wi-Fi, VPN).
• Manage Windows Desktop and Server environments, Active Directory, and Group Policies.
• Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, security groups).
• Maintain virtual computing environment.
• Oversee system backups, patch management, antivirus, and endpoint protection.
• Coordinate with Managed Service Providers (MSPs) for advanced issues.
SQL & Data Administration
• Monitor and maintain company SQL databases supporting D365, Power BI, and internal tools.
• Perform regular database backups, restores, and indexing for performance optimization.
• Write or edit moderate T-SQL queries and stored procedures for troubleshooting and reporting.
• Assist with data migrations, imports, and integration jobs.
• Work with Finance & Systems leadership to ensure data reliability and security.
IT Operations & Projects
• Maintain IT asset inventory, licensing, and warranty tracking.
• Support facility technology (security cameras, badge access, time clocks, label printers).
• Document IT systems, procedures, and recovery processes.
• Participate in infrastructure upgrades and system improvement projects.
• Support connectivity and operation of manufacturing systems and software.
• Coordinate with vendors to ensure secure and reliable operation.
Additional job duties as assigned.
REQUIRED QUALIFICATIONS:
• Minimum 4-years work experience in IT support or systems administration.
• Experience with Windows Desktop and Server, Active Directory, and Microsoft 365 administration.
• Working knowledge of SQL Server (backups, performance tuning, and query writing).
• Understanding of D365 or other ERP system integrations preferred.
• Working knowledge of a virtual infrastructure platform (VMWare, Hyper-V, Citrix, Nutanix).
• Strong network fundamentals (DNS, DHCP, VLANs, firewalls, VPNs).
• Excellent troubleshooting, documentation, and communication skills.
• Certifications such as CompTIA Network+, MCSA, or SQL-related credentials are a plus.
• Must be able to handle confidential information in an appropriate manner.
• Excellent written and oral communication, and interpersonal skills.
REQUIRED EDUCATION:
• Minimum education: Associate's Degree in Information Technology, Computer Science, or related field.
ADDITIONAL REQUIREMENTS:
• Will occasionally/frequently stand, walk, sit, use both hands, and carry/lift to 50 lbs.
• Responsibilities sometimes require installation/lifting of heavy equipment and use of/climbing ladders.
• This is a full-time position located at our Camarillo facility, Monday through Friday, 8am to 5pm. Additional hours, including possible evenings/weekends, as required.
• We are ITAR Registered (International-Traffic-In-Arms-Regulations). Hired candidate must be a US Citizen or Lawful Permanent Resident.
Pay Range: $40 to $50 per hour.
ADVANCED Motion Controls considers several factors when extending an offer of employment, including but not limited to: the candidate's education/training, work experience, knowledge, skills and abilities, responsibilities of the position, internal pay equity, as well as market and business considerations.
ADVANCED Motion Controls prohibits discrimination or harassment based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law. ADVANCED Motion Controls is ITAR Registered (International Traffic In Arms Regulations). Any candidate we hire must be a US Citizen or Lawful Permanent Resident.
NOTE TO STAFFING AGENCIES AND RECRUITERS: Advanced Motion Controls does NOT accept unsolicited resumes from any external agency for the placement of any position. Unsolicited resumes submitted by agencies and received by Advanced Motion Controls will be considered the property of Advanced Motion Controls and may be contacted and engaged directly by Advanced Motion Controls, with no placement fee due. Advanced Motion Controls will NOT pay a placement fee or any other fees to any third-party agency, firm or recruiter who is not specifically retained with a signed fee agreement by Advanced Motion Controls' Human Resources Manager and instructed to conduct a candidate search. Please do NOT forward unsolicited resumes to our website or to any Advanced Motion Controls employee. xevrcyc Advanced Motion Controls will NOT be responsible for any fees associated with unsolicited resumes.
Technical Support
Technical support technician job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
Technical Support Specialist
Technical support technician job in Ontario, CA
1. Job Responsibilities ·
Handle technical inquiries from overseas customers (primarily in English and Chinese, with some minor languages), resolve issues related to the installation, operation, and troubleshooting of breast pumps and other products; escalate complex issues to R&D and follow up on feedback.
trouble-shooting
Participate in writing/updating English technical documentation (manuals, FAQs, etc.), and compile typical issues to build a knowledge base.
Coordinate internal and external resources, relay customer needs, and provide technical support to assist sales.
Document work activities and regularly summarize and optimize services.
2. Qualifications ·
Bachelor's degree or higher, preferably in Computer Science, Electronics, English, International Trade, or related fields.
Excellent English listening, speaking, reading, and writing skills; proficiency in Spanish or other minor languages is a plus.
Basic knowledge of computer hardware and software, familiarity with Windows systems; prior experience in technical support is preferred; strong learning ability. patient, responsible, with good communication skills and stress resistance
Field Technician - Environmental Monitoring Systems
Technical support technician job in Santa Ana, CA
Full-time | Pacific Standard Environmental, Inc. | Santa Ana, CA
Recruitment managed by Widger Talent
Pacific Standard Environmental (PSE) is a leader in air quality compliance and environmental monitoring services. We design, install, and maintain Continuous Emissions Monitoring Systems (CEMS) and other critical instrumentation that help industrial clients meet environmental regulations and operate safely and efficiently.
We're expanding our search for a Field Technician to join our growing team. This is a full-time, W2 role with a comprehensive benefits package and strong travel reimbursement. While direct CEMS experience is a plus, we welcome applicants with backgrounds in instrumentation, electronics, electrical systems, or automation technology who are ready to learn and develop within a highly specialized technical field.
What You'll Do
Install, maintain, and troubleshoot environmental monitoring systems and related instrumentation
Perform system calibrations, preventive maintenance, and field diagnostics
Conduct electrical and pneumatic system checks and repairs
Work both independently and collaboratively to support industrial clients across Southern California and beyond
Prepare service documentation and calibration reports accurately and on time
Participate in ongoing training to develop CEMS-specific skills and certifications
What We're Looking For
5+ years of hands-on technical experience in electrical, instrumentation, automation, or electronics systems
Strong understanding of electrical wiring, circuits, and schematics
Familiarity with PLCs, sensors, analyzers, and calibration procedures
Ability to travel regularly and work independently in the field (typical office presence 1-2 days per week)
Clear communication and strong organizational skills
Valid driver's license and clean driving record
Preferred Backgrounds
Experience in any of the following areas will be considered highly relevant:
Military training in biomedical equipment or electronic systems (Navy/Air Force)
Instrumentation Technician or Electronics Technician roles in industrial or utility environments
Completion of programs such as General Electrician (GE) or Industrial Automation Technology (IAT) from Southern California Institute of Technology (SCIT) or similar technical institutes
Why Join PSE
Independent, field-based work with autonomy and variety
Comprehensive benefits and overtime pay
Continuous professional development and training in environmental compliance and CEMS technology
Supportive team culture built on integrity, precision, and long-term client relationships
About Pacific Standard Environmental (PSE):
Headquartered in Santa Ana, PSE provides environmental engineering and compliance solutions across the Western U.S., specializing in air quality monitoring and emission control systems for industrial and energy clients.
Recruitment managed by Widger Talent.
This is a direct-hire, full-time W2 position with Pacific Standard Environmental.
Life Sciences Windows Desktop Administrator
Technical support technician job in Thousand Oaks, CA
12-Month W2 Contract (No C2C/No Student Sponsorship/No Visa Sponsorship)
Onsite 5x per week in Thousand Oaks, CA
Pay up to $50/hr. W2.
The ideal candidate will have experience as a Windows Desktop Administrator, hands-on clean-room or laboratory benchtop experience, and familiarity working in a GxP, GMP, or GLP environment. Technical screening needed prior to submission (14-questions via Zoom/Teams).
Responsibilities:
Work with scientific staff and IS colleagues to resolve request tickets for issues and requests regarding laboratory computers including software upgrades, Windows OS upgrades, general troubleshooting of system issues and benchtop automation support
Develop and maintain tools and automation scripts for the OBS team (Batch Script, VBS, PowerShell)
Support corporate deployments of anti-virus, software patches to benchtop computers
Physically inventory benchtop computers and reconcile with asset inventory system
Partners with outside vendors to troubleshoot problems, find long-term solutions, and monitor progress to meet user needs
Work with scientists and other IS colleagues to translate computing needs into sustainable, standardized solutions
Work on assigned software/hardware lifecycle projects
Collaborate with infrastructure, networking, security, and database teams to ensure lab systems and instrument data flows comply with corporate security, networking, and GxP requirements.
Basic Qualifications
Master's degree OR Bachelor's degree & 2 years of experience of Information Systems, Computer Science, Engineering, or IT Help Desk experience OR Associate degree & 6 years of experience of Information Systems, Computer Science, Engineering, or IT Help Desk experience
OR High school diploma / GED & 8 years of of Information Systems, Computer Science, Engineering, or IT Help Desk experience
Preferred Qualifications:
Strong customer focus with ability to work closely with customers to manage the resolution of IS tickets in line with customer expectations
Strong knowledge of Microsoft Windows system administration. SCCM, Knowledge of Linux systems is a plus.
Strong programming skills and experience with Microsoft programming tools including Batch Script, VBS, PowerShell, and other tools
Demonstrated experience of IT support in a Life Sciences, Pharmaceutical, Biotech company or equivalent industry or knowledge of the pharmaceutical industry GxP system qualification and validation processes for computer related systems
Experience with scientific data acquisition systems like SDMS, Empower, PerkinElmer ELN
Strong team player who can effectively collaborate with IS colleagues in multiple locations on complex tasks and develop designs and strategies to address common problems within the benchtop support domain
Knowledge of vulnerability patching and OS lifecycle upgrades
Technical skills & tools (examples)
Windows 10/11, Windows Server, Active Directory, Group Policy
Linux administration (RHEL/CentOS/Ubuntu) - preferred
PowerShell, Batch, VBS, Python (scripting for automation)
AWS: EC2, S3, IAM, networking, snapshots/backups
Databricks / Spark / SQL / Python for ETL and view creation
Endpoint management tools (e.g., SCCM/Intune or equivalent), antivirus/EDR solutions
Networking fundamentals, firewall/IP allowlists, and domain troubleshooting (AM domain experience a plus)
Familiarity with ELN concepts (HLEE) and instrument data models
Work environment
Onsite role at Thousand Oaks, CA - candidate must be able to work onsite and interact directly with scientists and instruments.
May require participation in an on-call rotation and occasional after-hours support for critical incidents or planned maintenance windows.
This role collaborates cross-functionally with instrument owners, vendors, IS teams, and laboratory leadership.
The estimated pay range for this position is USD $45.00/Hr - USD $50.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process
Information Technology & Administrative Specialist
Technical support technician job in Pasadena, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
IT Support Specialist
Technical support technician job in El Monte, CA
Job Details 0T534 CA - El Monte, CA Full Time $29.22 - $35.20 Hourly 1st ShiftDescription
Who we are:
The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products.
The Gill Corporation is seeking an IT Support Specialist to be the primary resource for the ad hoc service and routine maintenance of company hardware and systems. Works under the close direction of senior personnel and possess a moderate understanding of general aspects of the job.
Reporting to the IT Operations Manager, they will perform but not be limited to the following responsibilities.
Responsibilities:
Responds to end-user phone, email or chat requests for support to resolve basic computer application, system, device, access or performance issues. Escalates problems to appropriate levels or teams.
Maintenance of endpoint protection software as well as inventory management applications.
May support installs or upgrades of software or devices, set up user profiles or reset passwords
PC software and hardware installations, configurations, upgrades with supervision
Preparation of user and technical documentation.
Adheres to IT standard work processes and suggests improvements to policies and procedures.
Other essential duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications and Education (Required)
0-2 years practical experience
Completed Associates degree or certificate program in computer technology.
Strong customer service skills
ITAR Requirement:
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee.
The Gill Corporation is an Equal Opportunity Employer
. Applicants for all job openings are welcome and will be considered without regard to race, religious creed, color, age, sex, gender identity, gender expression, genetic information, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
The Gill Corporation provides reasonable accommodations
to qualified individuals with disabilities in accordance with the Americans with Disability Act and applicable state and local law. If you require an accommodation in the application process, please notify the Human Resources Department
Technical Support Specialist Tier III
Technical support technician job in Costa Mesa, CA
The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts.
The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment.
Essential Duties & Responsibilities
Respond to incoming help desk calls and emails from users and provide real-time senior-level support.
Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications.
Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy.
Assist with network administration tasks, including switch, firewall, and wireless troubleshooting.
Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems.
Support and administer the organization's VoIP/telephony/telehealth systems.
Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints.
Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools.
Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff.
Document issues, resolutions, and processes in the ticketing system with accuracy and completeness.
Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability.
Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts.
Qualifications & Requirements
Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered).
Certifications:
CompTIA Network+ or CCNA strongly preferred.
Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies.
Additional certifications (e.g., Azure, VMware, security-focused) are a plus.
Experience:
Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level.
Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications.
Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable.
Skills:
Excellent troubleshooting, documentation, and communication skills.
Ability to handle multiple priorities and escalate issues appropriately.
Auto-ApplySystems and Technology Support Specialist
Technical support technician job in Los Angeles, CA
including all of the required qualifications copy and paste this link into your browser: ********************************************************* Qualifications * Equivalent to a bachelor's degree in a related field and two years of relevant experience.
* Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
* An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
* Knowledge of Windows 11 and Apple operating systems (Sequoia mac OS and higher, and iOS).
* Experience in a) creating and editing Group Policies to administer Users, Groups, and Computers via Active Directory and b) deploying patches and software in System Center Configuration Manager (SCCM) and c) knowledge and experience in creating and editing MDM profiles to administer Apple devices via applications such as Jamf.
Knowledge, Skills, & Abilities
* Must have knowledge of Apple operating systems (mac OS and iOS) and Windows 11. Requires knowledge of administrating users, groups, and computers using Active Directory, System Center Configuration Manager (SCCM), and Jamf.
* Understands and has experience with coordinating inventory (purchasing, maintaining, determining useful life, replacing and deprovisioning).
* Demonstrates the ability to assist others in completing work assignments. Oversees and coordinates multiple simultaneous projects, prioritizing external needs with own work load. Creates documentation for procedures, training, policies, and general communication.
* Works collaboratively with other members in the College and across the campus, in person and remotely. Can learn, adapt, administrate and incorporate new or updated operating systems into existing infrastructure. Can maintain currency with changes in technologies and sees potential application to college environment.
* Communicates effectively both orally and in writing, and can convey pertinent changes (to equipment, operations, campus guidelines, etc.) to relevant constituents via multiple methods. Exhibits strong customer service and interpersonal skills.
Pay, Benefits, & Work Schedule
* The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
* Classification: Technology Support Specialist / 0481 / grade 2
* The anticipated HIRING RANGE: $6264 - $7339 per month, dependent upon qualifications and experience. The salary range for this classification is: $5787 - $8430 per month.
* HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.
* This is a Regular position with a one-year probationary period.
* The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position.
General Information
* Review of applications will continue until the position is filled.
* This position is a sensitive position as designated by the CSU.
* A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
* The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
* In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
* Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
* Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: ********************
* The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is set forth in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at ************.
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
Help Desk Technician, Tier II
Technical support technician job in Orange, CA
Job Details Hiller Los Angeles - Orange, CA $34.91 - $40.72 HourlyDescription
The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization.
Pay Range: $34.91/hour - $40.72/hour
Key Responsibilities:
Respond to incoming support requests in a timely and courteous manner.
Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems.
Document and track all support requests in a help desk ticketing system.
Escalate complex issues to higher-level support staff as needed.
Install, configure, and maintain software applications and operating systems.
Perform regular maintenance tasks on hardware and software systems.
Provide end-user training on software applications and systems.
Communicate technical information to non-technical users in a clear and concise manner.
Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues.
Other duties as assigned.
Qualifications
What We Are Looking For:
Bachelor's degree in computer science or related field preferred.
CompTIA A+ certification or equivalent experience required.
2+ years experience working in a help desk or technical support role.
Tier 2 experience preferred.
Proficiency in Windows operating systems.
Knowledge of networking concepts and protocols.
Familiarity with common IT problems and their solutions.
Knowledge of IT security best practices.
Awareness of the company's IT policies and procedures.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Technical skills to diagnose and fix hardware and software issues.
Ability to effectively explain technical issues to non-technical staff.
Customer service skills to provide a positive experience for staff seeking help.
Ability to manage multiple issues simultaneously.
Capability to learn new technologies quickly.
Ability to work under pressure and manage stressful situations.
Capability to work effectively in a team and collaborate with other departments.
Ability to work independently and as part of a team.
Physical Requirements:
Manual Dexterity: This is often required for tasks such as assembling and disassembling hardware, connecting cables, or handling small components.
Visual Acuity: Technicians often need good vision to read small text on screens, identify specific hardware components, or discern color-coded wires.
Sitting and Standing: Many IT Help Desk roles involve long periods of sitting at a desk. However, they may also require standing, such as when setting up hardware or moving around the office to deal with on-site issues.
Lifting: Depending on the setup, technicians may need to move or lift moderately heavy equipment, like desktop computers, servers, or printers.
Stamina: In some cases, working overtime to resolve urgent issues or complete important updates might be necessary, which requires stamina.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
Client Services Technician I
Technical support technician job in Irvine, CA
As a Client Service Technician I , you play a pivotal role in delivering exceptional customer service to university staff, faculty, and students. Your technical prowess extends across Windows and Macintosh computer systems, as well as Apple iOS devices. You're the go-to person for troubleshooting software and hardware issues, ensuring seamless operations across campus technologies. Additionally, your expertise in installing and configuring classroom Audio Visual (AV) systems contributes to an enriched learning environment. Your familiarity with access control systems for ID card issuance adds an extra layer of security. Collaborating closely with the Network Operation, Server Administration, Card Services, and Service Desk teams, you're a vital link in resolving desktop and AV support-related challenges.
Responsibilities
Technical Support Troubleshoot and resolve hardware and software issues in accordance with SLAs. Research and identify solutions to software and hardware issues using the tools provided. Troubleshoot classroom/lab AV systems issues in accordance with SLAs. Issue, support, and troubleshoot Student, Faculty, and Staff ID Cards. Support and troubleshoot Persona and Blackboard door access in accordance with SLAs and working with Card Services. Support and maintain university computers, tablet computers, printers, digital signage, AV systems, and public space VDIs. Regularly image, configure and install Windows and Macintosh systems in accordance to refresh and new hire computer policies. Maintain, configure, and install instructor and lab computers during trimester breaks. Maintain AV systems during trimester breaks. Set up and take down AV equipment for presentations. Assist with network and application troubleshooting issues. Work closely and coordinate with Server Administration, Network Operation, and Service Desk teams. Recognize, identify, and report reoccurring application, service, and hardware issues. Create and maintain Desktop Support documentation for internal and external use. Clearly communicate problems and resolutions to customers and supervisors. Education/Skill improvement Research new technologies to meet the technology needs of university strategic goals. Acquire, update, and maintain certification(s) (e.g. Dell, Apple, Windows, and CTS ) or education related to service delivery. Other Perform other duties as assigned
Required Qualifications
Bachelor's Degree in Computer Science, Information Technology, or related field. A minimum of 3 years in providing professional technical support, with proven ability to troubleshoot and fix routine to complex technical problems. Proficiency with current Microsoft, Macintosh, and iOS operating systems and applications, local area networking, and TCP /IP technologies. Strong skills and proven ability in the setup, configuration, and use of Windows, Macintosh, and iOS Operating Systems, printing, and networking. Proven understanding of Macintosh and Windows hardware, hard drives, and data recovery. Proven understanding of video/audio streaming on Macintosh and Windows computers. A strong commitment to customer service and teamwork. Strong organizational and problem-solving skills. Ability to perform duties under general supervision and demonstrate initiative for assignments. Excellent troubleshooting skills to analyze routine and complex technical problems and formulate and communicate logical and sound conclusions and recommendations. Ability to establish and maintain technical documentation. Demonstrate effective written and oral communication skills. Ability to use tact and diplomacy and to maintain a high level of confidentiality. Excellent interpersonal skills with a diverse group of individuals at all organizational levels. Excellent technical skills to learn, use and troubleshoot new technologies. Ability to accept and implement changes to work procedures and policies. Proven ability to adapt to new technologies. Audio-Visual and Desktop Computer specific (e.g. Extron, Crestron, Dell, A+) experience or certifications. Working knowledge of the campus and the university policies and procedures that pertain to the duties of this position. Ability to respond to escalated problems/issues and carry out duties and responsibilities in a timely manner. Ability to prioritize duties when faced with interruptions, distractions, and a fluctuating workload.
IT Technician
Technical support technician job in Glendale, CA
Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients.
The Role:
The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization.
What You'll Be Doing:
In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference.
What We're Looking For:
We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed.
What We Offer:
We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being.
Why Join Next Perimeter:
You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time.
What Your Schedule Will Be:
This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
IT Technician
Technical support technician job in Corona, CA
Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies.
At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us.
If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies.
Job Description
What You'll Do:
Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved.
Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved.
Provide documentation both of progress during issue resolution and of solutions which resolve the issue.
Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software
Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization
Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices)
Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit
Qualifications
What You'll Bring:
The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software.
Experience within an international corporation is highly valuable, but not mandatory.
Vocational training in Computer Engineering.
Excellent communication skills.
Highly motivated with strong work ethic.
Experience using and administrating Windows / Linux environments.
Experience managing TCP/IP LAN.
ITIL v3 Foundation is an asset.
Desirable skills:
Degree in Computer Science or similar
Fluent in Spanish and English
What can we offer you?
Join a young dynamic and growing team.
Work in an agile environment
Work on a huge, and ever expanding, globally distributed system
Be part of a large growing international organization
Continuous training and career growth
Additional Information
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Functions:
Must be physically able to support technical needs in office
Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed
Job Type: We can offer a full-time or part-time position
Benefits for a Full-time position:
Health Insurance (100% Premium costs paid by Company)
Voluntary Dental insurance
Voluntary Life insurance
Voluntary Vision Insurance
Paid time off
Simple IRA Plan (3% Company Match)
Schedule:
Hybrid position
Monday to Friday
Occasional Saturday
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.
IT Technician
Technical support technician job in Los Angeles, CA
Job Details Entry Village Christian School - Sun Valley, CA Full Time High School $18.00 - $22.00 Hourly DayDescription
IT Technician Full Time, Non-Exempt Reports to: Systems Admin, Director Information Technology Education/Experience Required/Preferred: A high school diploma is required. Candidates working on a degree in the computer/technology field or who have strong backgrounds with computers is preferred.
General Responsibilities
The Technician provides general technology help desk support for faculty and staff. Additionally, this person also assists in setups and installations of individual computers, labs, network projects, and other general technology related tasks.
Specific Responsibilities
Setup and installation of new workstations.
Basic setup and troubleshooting of all classroom technology.
Comfortable with computers using both Mac OS and Windows.
Move equipment as needed.
Assist faculty and staff with technology needs as directed.
Respond to technology help desk tickets.
Answer IT phone calls and respond as needed.
Contact vendors for warranty and support issues.
Communicate regarding inventory movement and liquidations, and when supplies are needed.
Assist in maintaining tech office and work areas in a neat and orderly fashion.
Assist in keeping software/hardware organized and stored properly.
Assist others on the technology team when needed.
Keep abreast of new and recent trends in technology.
Participate in self-assessments and personal growth plans as directed.
Other duties as assigned by the Systems Admin, Director Information Technology.
Qualifications
Qualifications
Village Christian School seeks to hire only employees with a vibrant Christian faith. Successful candidates will possess experience in:
Overall competency using computers.
Good communication skills (written and verbal) including ability to work well with various stakeholders from VCS employees, students, and vendors.
Ability to troubleshoot software/hardware problems, setup and install computers, and provide routine computer maintenance.
Ability to provide regular maintenance and support of Windows and Macintosh OS.
Detail-oriented and able to follow multi-step directions.
Various technology-related certifications are desirable, but not required.
Maintains a commitment to the school's statement of faith in action and belief.
High school graduate.
This is a full time 40 hours a week, 12 months per year position.
This position reports directly to the Systems Admin, Director Information Technology.
Village Christian School is an equal opportunity employer. Applicants for employment are considered without regard to any protected basis under federal, state, and local anti-discrimination laws for Christian school employers. Applicants who need an accommodation in order to participate in the recruitment and hiring process should contact the Human Resources department in order to discuss reasonable accommodation.