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Technical support technician jobs in Trenton, NJ

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  • Help Desk Technician

    Firstpro, Inc. 4.5company rating

    Technical support technician job in Philadelphia, PA

    Our client is seeking an experienced Desktop Support Analyst to provide Level 2, white-glove technical support across multiple Philadelphia offices. This role backfills internal promotions and plays a key part in maintaining a polished, professional end-user support experience. The position is fully onsite in Center City and operates during standard Monday-Friday business hours. Candidates should bring strong troubleshooting skills, a customer-focused mindset, and experience supporting a corporate environment with mature IT processes. Responsibilities Deliver onsite and phone-based support for hardware, software, system access, and connectivity issues. Troubleshoot Windows OS, MS Office, VPN, login issues, workstation setups, and general application problems. Administer Active Directory accounts, permissions, groups, MFA, and onboarding/offboarding workflows. Support shared mailboxes and user entitlement updates in Exchange/O365. Image, deploy, refresh, and update laptops as part of the ongoing hardware lifecycle. Provide support for mobile devices (iOS/Android) and peripheral equipment. Troubleshoot Wi-Fi/LAN, VPN, and basic network connectivity; support Citrix environments as applicable. Maintain and troubleshoot HP and Canon printers. Participate in the Cisco call queue rotation as well as walk-up/Genius Bar style support. Manage incidents, service requests, and workflows within ServiceNow. Assist with hardware inventory, small-scale shipping/receiving, and procurement coordination. Perform occasional visits to regional offices to provide hands-on support. Maintain documentation and contribute to a shared knowledge base. Follow established procedures and escalate complex issues to senior engineering teams as needed. Requirements Required 2-3 years of corporate Help Desk or Desktop Support experience. Strong troubleshooting skills in Windows OS, MS Office, workstation setup, and general end-user support. Hands-on experience with Active Directory (accounts, permissions, groups, MFA). Familiarity with VPN, Wi-Fi, and basic networking fundamentals. Experience with ticketing systems (ServiceNow strongly preferred). Experience in a call queue environment (Cisco preferred). Hardware/software support experience including imaging, laptops, peripherals, and mobile devices. Ability to provide polished, professional, white-glove support to end users. Ability to work fully onsite in Center City Philadelphia. Clear communication skills and strong customer service presence. Ability to convert to full-time after the contract period. Preferred Exposure to Azure or Microsoft Entra. Experience with Intune, SCCM, or other MDM tools. Citrix support experience. PowerShell familiarity. Experience supporting executives or highly technical user groups.
    $29k-39k yearly est. 1d ago
  • Technical Support Specialist

    Niksun 4.1company rating

    Technical support technician job in Princeton, NJ

    Junior Engineer, Technical Support, tier 2 Part time, onsite Princeton, New Jersey NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance and performance management solutions for applications ranging from core infrastructures to edge and branch environments. We are offering a great opportunity for an ambitious, energetic, and motivated technical talent. Key Responsibilities: • Resolve issues for customers with problems, questions, or system operation regarding NIKSUN products and services • Proactively use time between calls to improve product/environment knowledge, perform customer follow up, or work on other departmental projects • Relay issues that are outside the scope of the Technical Support Department to the appropriate people or groups • Escalate effectively and efficiently all necessary issues to the appropriate resource for resolution and follow up • Participate in all departmental and individual training programs as directed • Perform other departmental tasks as needed Desired Qualifications: Experience in providing technical support to Global clients Knowledge of Network technologies, topologies (Ethernet) and protocols (TCP/IP, IPX/SPX, NetBIOS/NetBEUI) and Wide Area Networking a plus Strong knowledge of UNIX I Linux Operating Systems Knowledge of server and storage technologies. Ability to troubleshoot intermediate level hardware issues. Prior experience in Intel/IBM based platforms preferred Ability to make onsite customer visits for installation/troubleshooting of NIKSUN software Educational Requirements: Bachelor's degree in Computer Science, Network Engineering, MIS or equivalent and at least 3 years of experience in the field or in a related area Any major technical certification is a plus Physical Requirements: Ability to lift up to 40 lbs. Qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or protected veteran status.
    $91k-123k yearly est. 4d ago
  • IT Field Technician - 60K

    Vaco By Highspring

    Technical support technician job in Philadelphia, PA

    Title: Site Support Technician | Philadelphia - Multiple Sites Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire Hourly Rate: $28-29/Hr Salary upon Conversion: $60k (contingent upon experience) Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Eastern. Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment. Responsibilities: Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution. Must-Have Qualifications and Skills: Experience: At least 3 years of experience in IT support, working on-site with users IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow. Communication: Strong interpersonal and communication skills.
    $28-29 hourly 4d ago
  • Help Desk Technician

    Presidio 4.7company rating

    Technical support technician job in Philadelphia, PA

    SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen. WHY SHOULD YOU JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions. Job Summary Presidio is partnering with a Wealth Management client in Philadelphia, PA to hire two onsite Help Desk Technicians. These individuals will provide daily end-user support across hardware, software, and technical systems. These technicians will serve as the first line of support for incoming requests, troubleshooting issues, and ensuring users receive timely and accurate assistance. The role requires strong communication skills, hands-on troubleshooting abilities, and the capability to work in a fast-paced support environment. Key Responsibilities End-user support: Respond promptly to phone, email, and online requests for technical assistance. Log and document all help desk interactions, follow up on open tickets, and provide support across PC, voice, and data environments. Advise users on appropriate actions and escalate issues requiring immediate attention. Assist with installing, configuring, and deploying computers and mobile devices, and document resolutions within the help desk system. Troubleshooting: Identify, research, and resolve technical issues of moderate complexity related to applications, systems, software, network devices, and hardware. Utilize available tools and resources to investigate and resolve problems while following standard help desk procedures. Active Directory: Support and maintain the Active Directory environment, including security enhancements, domain management, and identity and access management. Perform recurring tasks using automation tools such as PowerShell, including creating, copying, configuring, and deleting user and computer accounts, conducting bulk operations, and managing inactive or disabled accounts. Preferred Qualifications Strong PC troubleshooting skills; experience with AD, DNS, DHCP, and VPN Ability to diagnose and resolve basic computer and technical issues Printer setup and management experience Experience with Mobile Device Management solutions Excellent verbal communication skills Strong customer service mindset and ability to support users at all organizational levels Ability to work independently, onsite, or as part of a team Sense of urgency and ability to perform well under pressure About Presidio Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization.Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements. Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India. For more information visit: *******************
    $54k-76k yearly est. 1d ago
  • Desktop Support Specialist

    Coforge

    Technical support technician job in Princeton, NJ

    Job Title: Desktop Specialist Skills: Desktop Specialist, Help Desk, IT Support, Architecture, L1/ L2 assessment of network systems, infra VC collaboration end-user engagement able to correlate to Microsoft apps O365, patch management, exposure to EDR, DSM tools, Microsoft Teams, Zoom, Genesys, Experience: 8 Years+ Job Location: Princeton, NJ Full Time and Onsite We at Coforge are hiring Desktop Specialist with the following skillset: We are seeking an experienced IT professional to deliver comprehensive technical support to senior leadership, including the CEO, and end users across Coforge offices. This role ensures seamless IT support during leadership meetings and conferences, while managing day-to-day IT-related issues for executives and staff. The position involves both remote and on-site support, proactive troubleshooting, and maintaining high service standards in a fast-paced enterprise environment. Key Responsibilities: Provide executive-level IT support for senior leadership, ensuring minimal disruption during meetings and conferences. Deliver remote and on-site end-user support across Coforge offices. Manage laptop allocation, maintenance, and troubleshooting for hardware/software issues. Perform basic network, systems, and infrastructure troubleshooting. Ensure smooth functioning of Microsoft 365 applications and other collaboration platforms (Teams, Zoom, Genesys). Handle patch management, EDR, and DSM tools for endpoint security and compliance. Support connectivity issues related to ILL/MPLS/SD-WAN. Collaborate with OEMs, resellers, and service providers for escalations (L3/TAC level exposure desirable). Maintain documentation and provide timely updates to stakeholders. Occasional travel to Coforge offices for business-critical IT support. Mandatory Skills: L1/L2 assessment of network, systems, infra, VC, collaboration tools. Strong knowledge of Microsoft apps, O365, patch management. Exposure to EDR, DSM tools, and enterprise collaboration platforms (Microsoft Teams, Zoom, Genesys). Hands-on experience in executive support within a fast-paced enterprise ecosystem. Understanding of connectivity technologies: ILL/MPLS/SD-WAN. Desirable Skills: L3/TAC level exposure with OEMs, resellers, and service providers. Advanced troubleshooting and escalation management. Skills to be Evaluated On: L1/L2 troubleshooting of network, systems, infra, VC, collaboration tools. Ability to correlate issues with Microsoft apps, O365. Patch management and endpoint security (EDR, DSM tools). Proficiency in Microsoft Teams, Zoom, Genesys. Connectivity troubleshooting (ILL/MPLS/SD-WAN). Executive support experience in enterprise environments. Key Attributes: Strong communication and problem-solving skills. Proactive approach with attention to detail. Ability to work independently and under pressure.
    $46k-67k yearly est. 3d ago
  • Help Desk Technician

    Intepros

    Technical support technician job in North Wales, PA

    Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment. In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting. This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA... 🔧 What You'll Be Doing: • Provide onsite Help Desk support for end users • Troubleshoot Microsoft (Office 365) and line-of-business applications • Support hardware including workstations, servers, and printers • Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi) • Support network security tools and practices • Assist with VoIP system support • Administer Active Directory (users, GPOs, OUs, permissions, etc.) • Support backups and disaster recovery processes • Provide basic VPN and Remote Desktop support • Monitor system alerts via RMM tools and respond to service tickets • Participate in an after-hours on-call rotation • Serve as the SME for assigned technologies and systems ✅ What We're Looking For: • Strong communication and customer service skills • Solid troubleshooting and problem-solving ability • Able to prioritize and multitask in a fast-paced environment • Familiarity with common Help Desk tools and workflows • Strong technical aptitude with eagerness to learn
    $42k-73k yearly est. 3d ago
  • Information Technology Support Technician

    London Approach 4.3company rating

    Technical support technician job in Philadelphia, PA

    IT Support Technician (Tier 1 Service Desk) Compensation Range: $24 - $28 per hour | Commensurate with experience Travel: Occasional field travel throughout Greater Philadelphia (PA) The IT Support Technician delivers frontline technical assistance across hardware, software, and end-user systems. The role centers on responsive customer support, accurate issue tracking, and ensuring incidents are resolved promptly or routed to the appropriate next-level team. Responsibilities Act as the initial contact for incoming technical support requests. Troubleshoot and resolve Level 1 issues involving desktops, laptops, peripherals, and core applications. Hand off more advanced or specialized issues to Tier 2/engineering teams when required. Document incidents thoroughly, maintain ticket accuracy, and monitor items through closure. Provide support to users both remotely and onsite, depending on need. Oversee the Level 1 support queue to ensure timely acknowledgment and follow-through. Maintain a customer-focused, solution-driven support experience. Identify recurring problems and suggest improvements to workflows or documentation. Stay current on supported systems, devices, and operating environments. Qualifications 1+ year of experience in help desk, desktop support, or similar IT function (healthcare environment helpful). Strong communication and customer service skills. Practical troubleshooting knowledge across hardware, Microsoft products, and operating systems. Basic understanding of TCP/IP networking concepts. Experience supporting printers, endpoint devices, and telephony equipment. Detail-oriented with the ability to follow established support protocols. Familiarity with ITIL practices (incident, problem, change) is beneficial. Must have a valid driver's license and personal vehicle for occasional field travel. Education Bachelor's degree preferred Associate's degree required Certifications (Preferred) CompTIA A+ CompTIA Network+ CompTIA Security+
    $24-28 hourly 4d ago
  • Desktop Support Specialist

    Insight Global

    Technical support technician job in Doylestown, PA

    Required Skills & Experience 2yrs+ Desktop / IT Support experience Hardware/Software troubleshooting Mobile device support Strong communication skills Reliable transportation and active DL Nice to Have Skills & Experience Coming from Healthcare/Hospital (or similar highly regulated environment) Associate or Bachelors degree or certifications Job Description We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions) Day to Day Summary We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients. The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to: Support for laptops and desktops Microsoft/Office Suite Deskside support for doctors and clinical staff Project support (equipment refresh, windows upgrades, etc) MUST: Have valid driver license and a vehicle
    $39k-57k yearly est. 3d ago
  • Production Support Specialist

    Centraprise

    Technical support technician job in Pennington, NJ

    Primary Skill: Windows/Linux Dedicated Compute, Cassandra, Splunk/Dynatrace, Kafka, Cockroach DB, Redis. 3+ years of Splunk and/or Dynatrace. Must be able to work with these tools fluently, using just keywords from an application issue to find root cause. Ability to set up monitoring within these tools is a plus. Strong knowledge of UNIX/LINUX and Windows server with Administration experience. Applications - Java, SQL, Autosys, Spring Boot, Kafka, Cockroach DB, Redis. Previous experience with Remedy incidents/changes/PKE/PBI and JIRA. Roles & Responsibilities: Individuals will work in production support within Global Wealth and Investment Management line of business, focused on trading and order entry. Support Services include incident management (single user, branch outages, and infrastructure triage), coordination with problem management, constant knowledge building, identification implementation of process improvements, including but not limited to runbooks, monitoring, alerting, working with partner teams on process gaps, technology gaps, or stability concerns. Will be accountable for timely updates (including senior leadership) and restoration of all production application issues. Provide day-to-day application support for aligned applications by reviewing pertinent logging (including platforms with limited documentation) Drive for root cause analysis to application outages and provide quick service restoration (including single user and branch issues) Improve application stability and reduce errors present in the environment. Work closely with technology infrastructure teams, development, and testing teams in supporting integrated/independent releases, software/hardware upgrades, server upgrades, etc. Reduce Development escalation and ensure issues are resolved within the team. Proactively monitor and manage the production environment. Act as the point of escalation for the business and manage end-user client relationship. Ability to support nights/weekends for on-call coverage, including monthly release-related events.
    $82k-134k yearly est. 4d ago
  • Service Desk Specialist

    Harvey Nash

    Technical support technician job in Matawan, NJ

    US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor Must have: Spanish is hugely required Role: Service Desk Specialist Duration: Direct Hire Job Description • Proficient in the timely and professional handling of incoming calls to a busy service desk • Target 85% resolution at the Service Desk for inbound incidents and request • Proficient tracking of all calls via service desk software (Service Now); ticket assignment and escalation as required. • Perform daily follow-up on open calls that do not show activity to ensure satisfactory closure of issue. • Responsible for initial user account creation, permissions, and directory updates in a multiplatform environment. • Evaluating and prioritizing incoming telephone, voicemail, and email requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related issues. Ask concise and accurate questions to identify issues and provide solutions. • Answer application questions with short training and/or -how-to documents. • Delegate support tasks when appropriate to third party vendors • Monitor trouble ticket portals of third-party vendors to ensure proactive resolution to issues. • Participate in departmental projects and programs (which include rollouts, upgrades, and modifications). • Maintain procedures manual to ensure continuity of task execution amongst current or future staff. • Deliver administrative services to IT department. • Assist in Desktop top support functions. • Participate in after hour on call rotation. Qualifications: o EDUCATION • Associate degree in Management Information Systems (MIS), Computer Science related field or minimum 2 years' experience. o SKILLS & EXPERIENCE • Certifications a plus, not required ITIL, Microsoft certification, Cisco/Network Certification • Ability to present ideas in business-friendly and user-friendly language. • Highly self-motivated and directed, with keen attention to detail. • Able to prioritize and execute tasks in a high-pressure environment. • Experience working in a team-oriented, collaborative environment. • Experience in supermarket operations a plus. Benefits: 401K Medical PTO A reasonable, good faith estimate of the $45k/Annum to $60k/Annum with Benefits for this position.
    $45k-60k yearly 1d ago
  • Service Desk Specialist

    Stefanini North America and APAC 4.6company rating

    Technical support technician job in Princeton, NJ

    Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Requirements: Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role. Experience configuring, installing, troubleshooting and repairing printers, PC and laptops. Hands on experience with Win 7, Win 10, Win 11 and MAC OS support. Windows Migration. Hardware/Software Troubleshooting Experience with VPN, Soft Phones, Remote Desktop, VDI. Asset Tracking/Inventory Management Phone and Tablet support (Windows, iPhone, iOS, Android) Experience with Ticketing System (ServiceNow). Strong Communications Skills Excellent proven track record supporting clients in a financial environment. Excellent proven customer service based approach Good written and verbal communication skills Good time management skills Strong organizational and analytical skills Ability to multi-task and work under pressure Ability to work autonomously and within team Dress Code: Business casual
    $33k-40k yearly est. 1d ago
  • Application Technician

    Integrated Resources, Inc. (IRI 4.5company rating

    Technical support technician job in Piscataway, NJ

    Duration: temp possible extension Duration: 3-6 Months+ Confirm Schedule: 8:30-5:00 Mon-Fri Pay $27/Hr on w2 Years of Experience: 1-4 Yrs from Personal Care, Air Care (with a focus on candles), and Household industries Must Have Skills: Education: High school diploma or equivalent required; Associate degree or technical certification in Chemistry, Chemical Technology, or a related field preferred. Top 3 Skills: Strong attention to detail and ability to follow detailed written procedures. Ability to work efficiently in a fast-paced environment while maintaining accuracy and organization. Good communication skills and ability to collaborate with team members across functions. NO physical fit test required Position Summary The Fragrance Applications Lab Technician is responsible for preparing routine fragrance samples across multiple product categories, including Personal Care, Air Care (with a focus on candles), and Household applications. This role supports the laboratory's daily operations by ensuring accurate sample preparation, conducting basic product testing, and assisting chemists or management with technical projects as needed. Key Responsibilities • Prepare and dispense fragrance samples into various finished product forms according to request specifications. • Utilize the laboratory's sample-tracking system, including scanning and documenting all materials used for each request. • Perform weight-loss testing for air care product forms (e.g., reed diffusers, plug-in air fresheners) when required. • Conduct when required analytical measurements such as pH and viscosity testing, following established procedures. • Communicate status updates on pending requests through email or verbal follow-up with requestors. • Assist chemists, senior technicians, or the lab manager with technical studies, project work, and product evaluations. • Ensure the lab environment remains clean, organized, and compliant with safety and quality standards. Required Skills & Qualifications • High school diploma or equivalent required; Associate degree or technical certification in Chemistry, Chemical Technology, or a related field preferred. • Prior laboratory experience (academic or professional) strongly preferred; experience in fragrance, cosmetics, or consumer product labs is a plus. • Basic computer proficiency, including data entry, email communication, and use of digital tracking systems. • Strong attention to detail and ability to follow detailed written procedures. • Ability to work efficiently in a fast-paced environment while maintaining accuracy and organization. • Good communication skills and ability to collaborate with team members across functions. • Ability to lift and handle materials up to approximately 15lbs and perform tasks that involve standing for extended periods.
    $27 hourly 1d ago
  • Desktop Engineer

    Zillion Technologies, Inc. 3.9company rating

    Technical support technician job in Raritan, NJ

    Job Title: Desktop Engineer --- We are seeking a skilled and proactive Desktop Engineer to join our End User Computing team. This role is critical in driving modern device provisioning, management, and automation strategies using Microsoft technologies. The ideal candidate will have hands-on experience with PC Hardware, Peripherals, Windows Autopilot, Microsoft Intune, Windows drivers and software, testing protocols, and PowerShell scripting to support a secure, scalable, and user-friendly computing environment. Required: Onsite 4 - 5 times a week in Raritan, NJ --- Key Responsibilities: o Create and execute test plans for, OS builds, application compatibility, and hardware configurations. o Document and report findings, ensuring quality assurance before production rollout. o Maintain a lab environment for validation and pilot testing. o Troubleshoot and optimize Autopilot and Intune workflows for various device types and user scenarios. o Troubleshoot Windows performance related issues. o Develop and maintain PowerShell scripts to automate routine tasks, reporting, and configuration management. o Contribute to internal toolsets and dashboards for endpoint visibility and control. o Work closely with Service Desk, Infrastructure, and Security teams to resolve escalated issues. o Provide technical guidance and documentation for support teams and end users for global use. o Participate in projects related to endpoint modernization, security hardening, and lifecycle management. o Work closely with Security, Networking, and Application teams on cross-functional initiatives.--- Qualifications: · Proven experience in Desktop Engineering · Strong knowledge of Microsoft Windows, Windows Autopilot, Microsoft Intune · Experience in PowerShell scripting for automation and reporting. · Experience with driver and firmware management across enterprise hardware. · Familiarity with testing protocols, QA methodologies, and pilot deployments. · Excellent troubleshooting and analytical skills. · Strong communication and documentation abilities. · Ability to pickup new concepts and techniques quickly
    $98k-132k yearly est. 1d ago
  • Information Technology Intern

    Wakefern Food Corp 4.5company rating

    Technical support technician job in Edison, NJ

    Information Technology Internship Program Dates May 27, 2026 - August 7, 2026 Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , Di Bruno Bros , and Morton Williams banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. Your contribution This internship position is a great opportunity for a student majoring in Information Technology, or another related field to gain hands-on experience working with Wakefern's Tech Department. The intern will function independently and as a member of a project team under the general direction of senior staff members. They must establish and maintain appropriate working relationships with department staff members, operating personnel, customers and vendor representatives in order to carry out this function. The intern will perform a variety of tasks and receive valuable industry exposure throughout the summer. We are hiring interns across the following functions within Information Technology: Infrastructure Merchandising & Category Management Point of Sale, Payment & Pharm HR/Legal Systems & Retail Services Business of IT Logistics & Supply Chain Innovation Replenishment & Warehouse Management What you will do Program modifications (i.e., program maintenance) Program & Project testing (including test data development) Job control and operating instruction preparation Data analysis Introductory programming opportunities Project and program documentation Project implementation and follow-up User training and preparation of user manuals Compliance with departmental standards, procedures and policies Completion of educational and professional development courses Establish and maintain appropriate working relationships with CISD staff members, operating personnel, customers and vendor representatives in order to carry out this function Provide technical direction and assistance as required What we are looking for Interns are required to comply with the 5-day in-person attendance policy for the program Must be at least 18 years old Must have completed 24 college credits with a 3.0 cumulative GPA or better Will be enrolled in an undergraduate or graduate school for fall Successful completion of a substance abuse test and background check is required Strong MS Office skills (Excel, Word and PowerPoint required) Valid driver's license and flexibility with regard to travel required Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively Excellent communication skills (written, oral and presentation) Ability to exhibit proper business etiquette when dealing with all levels of the organization Previous work experience in a retail environment is beneficial Company Perks Vibrant Food Centric Culture Corporate Training and Development University Collaborative Team Environment Educational Workshops Networking Opportunities Volunteer Opportunities Compensation and Benefits: First year Tech Interns will be paid at $17.00 per hour. Returning Tech interns will be paid at $18.00 per hour. Master's students will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.
    $17-19 hourly 5d ago
  • Field Technician

    ESP Enterprises Inc. 4.5company rating

    Technical support technician job in Somerset, NJ

    We are seeking a skilled Field Technician to service, maintain, and repair low voltage public transportation equipment for NJ Transit. This position involves working at rail stations and bus garages throughout Central New Jersey, focusing on critical fare collection systems including Ticket Vending Machines (TVMs), fare gates, Ticket Office Machines (TOMs), bus validators, and fareboxes. Key Responsibilities Equipment Maintenance: Service and maintain low voltage fare collection equipment including Ticket Vending Machines, fare gates, Ticket Office Machines at NJT rail stations, as well as validators and fareboxes on buses at bus garages Field Service: Perform on-site troubleshooting, diagnostics, and repairs at train stations, bus garages, and transit facilities throughout New Jersey System Installation: Install, configure, and upgrade fare collection hardware and software systems for station-based equipment and bus-mounted fare collection devices Preventive Maintenance: Conduct routine maintenance schedules and system health checks to ensure optimal equipment performance across both rail and bus systems Technical Support: Provide technical assistance and basic training to station personnel, bus operators, garage staff, and NJT staff Documentation: Maintain detailed service records, repair logs, and maintenance activities for all equipment serviced Safety Compliance: Follow all safety protocols and procedures when working in active rail station environments and bus garage facilities Qualifications Required: Associate's degree in Electronics, Electrical Technology, or related technical field 2+ years of field service experience with low voltage systems or electronic equipment Strong knowledge of electronic circuits, diagnostic tools, and repair techniques Familiarity with public transportation systems and fare collection technology preferred not required Valid driver's license with clean driving record Ability to operate a company truck for daily travel to multiple work sites Ability to work independently with minimal supervision Flexibility to work variable hours as needed to meet project demands Schedule flexibility is essential: Must be willing and able to work weekends, holidays, and overtime as needed for emergency repairs and system maintenance Preferred: Experience with transit systems or public transportation equipment is a plus Knowledge of point-of-sale systems, card readers, or payment processing equipment Understanding of industry regulations and safety standards Excellent problem-solving and communication skills Customer service experience Physical Requirements Ability to lift and carry up to 50 lbs of equipment and tools Comfortable working in active rail station environments and bus garage facilities (indoor/outdoor conditions) Ability to work around moving trains, buses, and in station platform areas Capable of standing, kneeling, and working in various positions for extended periods Manual dexterity for handling small electronic components and tools Work Details Contract Duration: 6 month project with possibility of extensions Primary Schedule: 1st Shift 5am-1:30pm and 2nd shift 1pm-9:30pm Monday through Friday with rotating weekends and holidays Schedule Flexibility Required: Must be available for flexible hours, weekend work, holidays, and emergency calls as needed to maintain critical transit systems Location: Various NJT rail stations and bus garages throughout Central New Jersey Travel: Assigned to multiple stations and garages but may need to assist at other locations during a shift (Company Truck provided) Environment: Active rail stations, platforms, bus garages, and operational transit environments
    $34k-44k yearly est. 5d ago
  • desktop shpport

    Artech Information System 4.8company rating

    Technical support technician job in Princeton, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description POSITION:DESKTOP SUPPORT LOCATION: WHITEHOUSE,NJ Duration:1+years · Deskside Support Tech. · Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC. · Ability to solve tickets remotely, work with SCCD. Reply Asap. Additional Information For more information, Please contact Shubham ************
    $48k-67k yearly est. 2h ago
  • IT Security production support Specialis

    Tata Consulting Services 4.3company rating

    Technical support technician job in Pennington, NJ

    Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain. * Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required. * Well versed with ITIL framework * Excellent Communication Skills * Demonstrate a strong work ethic and takes pride in accomplishment. * CISSP OR equivalent Information Security domain certificate will be value add. * Exhibits strong drive for results and success. * Persists in the face of significant difficulties, does not give up easily. Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices. Generic Managerial Skills, If any Identity and access Management TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $110,000-$120,000 a year
    $110k-120k yearly 17d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Edison, NJ

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-41k yearly est. 9d ago
  • Network Field Technician - Tier 1

    EOS 4.1company rating

    Technical support technician job in Philadelphia, PA

    Job Description OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: As a Network Field Technician - Tier 1, you will support the deployment and maintenance of networking hardware and infrastructure at customer sites around the world. Working under the guidance of experienced engineers and project managers, you will play a key role in helping ensure successful onsite installations, upgrades, and troubleshooting. This is an excellent opportunity for someone looking to build a career in network infrastructure and field support while gaining hands-on experience in diverse environments. KEY RESPONSIBILITIES: Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.). Run and terminate copper and fiber optic cabling under supervision. Conduct basic troubleshooting of physical connectivity issues. Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately. Support Wi-Fi survey teams with setup and equipment handling. Perform equipment labeling, documentation, and site clean-up post-deployment. Collaborate with project teams and escalate issues as needed. Assist with site readiness surveys (e.g., rack space, power, cabling paths). Adhere to quality standards, safety protocols, and project deadlines. ESSENTIAL CRITERIA: 1-2 years of experience in IT, networking, field service, or a related technical role (internships and school programs considered). Basic understanding of networking hardware and cabling types (Cat5e/6, fiber). Ability to follow instructions and work well in a team setting. Strong attention to detail, time management, and willingness to learn. Comfortable using hand tools and working with hardware in various environments. Ability to lift up to 50 lbs and work in physically active roles. Willingness and ability to travel both domestically and internationally. Flexible with working hours including evenings and weekends when required. DESIRABLE CRITERIA: Relevant certifications (CompTIA Network+, CCT, or equivalent) or working toward certification. Familiarity with networking concepts (IP addressing, ports, patching). Experience working in structured cabling, telecom, or data center environments. Exposure to ticketing or project tracking systems (ServiceNow, Jira, etc.). The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-CC1 Pay Range$30-$34 USD
    $30-34 hourly 26d ago
  • Help Desk Technician

    Firstpro, Inc. 4.5company rating

    Technical support technician job in Philadelphia, PA

    Our client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included. This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the organization. The ideal candidate brings strong troubleshooting abilities, excellent communication skills, and a commitment to delivering quality customer service. Responsibilities: • Provide first- and second-level technical support for end users across hardware, software, and network issues • Troubleshoot Windows OS, Microsoft Office, and Outlook/Exchange-related problems • Support basic networking functions including connectivity, VPN, DNS, and DHCP • Manage Active Directory tasks such as password resets, account setup, and permissions • Set up, configure, and troubleshoot printers and peripheral devices • Assist with mobile device support and Mobile Device Management (MDM) solutions • Document support activities, resolutions, and system updates • Deliver timely, professional communication and maintain strong customer service standards • Work both independently and collaboratively within a hybrid environment Requirements: • Associate's or Bachelor's degree in Computer Science or related field, or equivalent experience • 2-5 years of experience in a help desk, technical support, or field service role • Experience supporting Windows, MS Office, MS Exchange/Outlook, and basic networking • Strong end-user support skills • Experience with Active Directory, DNS, DHCP, and VPN troubleshooting • Strong diagnostic and problem-solving skills for hardware and software issues • Printer setup and management experience • Familiarity with Mobile Device Management tools • Excellent verbal communication and customer service abilities • Ability to work well under pressure and handle multiple priorities • Comfortable working independently, remotely, or as part of a team
    $29k-39k yearly est. 2d ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Trenton, NJ?

The average technical support technician in Trenton, NJ earns between $34,000 and $98,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Trenton, NJ

$58,000

What are the biggest employers of Technical Support Technicians in Trenton, NJ?

The biggest employers of Technical Support Technicians in Trenton, NJ are:
  1. Wsp USA Buildings Inc.
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