Technical support technician jobs in Vallejo, CA - 618 jobs
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Executive IT Support (Onsite)
Diligente Technologies
Technical support technician job in San Francisco, CA
Job Title: Executive IT Support Analyst
Type: Contract (18-24 months, with probable extension)
Environment: Hybrid, Windows-based enterprise environment
We are seeking an experienced Executive IT Support Analyst to provide high-touch, white-glove IT support to executive-level stakeholders in a fast-paced, hybrid Windows environment. This onsite contract role requires a seasoned professional who can balance exceptional customer service with strong technical expertise, while supporting critical systems, devices, and business operations. The ideal candidate is confident working independently, collaborating with distributed IT teams, and handling high-urgency situations with professionalism and discretion.
Key Responsibilities:
Serve as the primary point of contact for executive-level IT support, delivering outstanding customer service.
Provide hands-on and remote support for workstations, laptops, virtual machines, mobile devices, and hybrid environments.
Troubleshoot and resolve complex technical issues using strong analytical and diagnostic skills.
Manage day-to-day IT operations while responding effectively to critical and time-sensitive incidents.
Accurately assess, communicate, and prioritize the urgency of issues.
Document issues, resolutions, and best practices for both IT teams and end users.
Collaborate with internal IT teams and external vendors to escalate and resolve issues when needed.
Participate in on-call support rotations as required.
Basic Qualifications:
10+ years of relevant technical and functional experience in a hybrid Windows-based environment.
10+ years supporting Windows workstations and laptops.
10+ years of progressive technicalsupport experience demonstrating career growth.
5+ years in customer-facing roles with regular exposure to executive-level users.
Bachelor's degree in a relevant field required (or equivalent combination of experience and/or certifications).
Preferred Qualifications:
Experience supporting users in the financial services industry.
Strong troubleshooting and diagnostic skills to quickly restore system availability.
Working knowledge of video conferencing platforms (Webex, Zoom, Microsoft Teams).
Experience with financial applications such as Bloomberg, FactSet, Eze, and Charles River (plus).
Strong familiarity with desktop and endpoint security products.
Solid understanding of Active Directory administration.
Experience with virtual desktop environments (vSphere, Horizon Client).
Hands-on support for Lenovo desktops/laptops, Microsoft Surface devices, iPhones, and iPads.
Experience with Microsoft Configuration Manager and Microsoft Endpoint Management.
Experience managing devices using MDM solutions such as Microsoft Intune.
Experience with MFA technologies (RSA, Microsoft Authenticator).
Functional knowledge of IT infrastructure fundamentals (networking, servers, email, SSO, identity and access, mobile devices).
This role is ideal for a senior IT support professional who excels in executive-facing environments and thrives in a mission-critical, Windows-based hybrid enterprise setting.
$74k-139k yearly est. 3d ago
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Technical Product Support Specialist
Digilock
Technical support technician job in Petaluma, CA
We want to hear from you if you are passionate about helping customers and providing exceptional technicalsupport!
As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time, on-site in Petaluma, CA**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$47k-95k yearly est. 3d ago
Information Technology Support Technician
The Mice Groups, Inc. 4.1
Technical support technician job in San Mateo, CA
As an IT SupportTechnician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite.
Key Responsibilities:
Respond to help desk requests via phone and ticketing systems
Troubleshoot Apple and Windows hardware/software issues
Perform routine maintenance and updates on workstations and servers
Maintain accurate documentation and customer databases
Assist users with purchasing decisions and provide excellent customer service
Create help sheets and knowledge base articles
Technical Skills Required:
Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools
Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016)
Experience with ticketing systems like Jira/Confluence and ConnectWise
Strong understanding of workstation/server hardware components
Soft Skills:
Excellent communication and interpersonal skills
Detail-oriented, self-motivated, and able to multitask in a fast-paced environment
• • Strong problem-solving abilities and customer service orientation
Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan.
We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.
$48k-85k yearly est. 2d ago
Technical Support Engineer
Matlen Silver 3.7
Technical support technician job in Fremont, CA
Job Title: R&D Technical Writing Analyst (Packaging R&D)
Contract: 12 months to start
About the Role
We are seeking an experienced R&D Technical Writing Analyst to join our Packaging R&D team. This role is responsible for developing regulatory-compliant end-user product labeling that supports business and quality requirements. The analyst will contribute to both new product development and sustaining engineering activities, including label design and release, artwork development, and process improvements for efficiency and compliance.
This position works closely with cross-functional teams, actively removes roadblocks, meets key labeling milestones, and leads or supports continuous improvement initiatives with measurable business impact.
Key Responsibilities
Create clear, compliant product labeling and associated documentation for new and existing products.
Develop, update, and release label artwork/images; maintain congruency between product labeling and IFUs.
Support IFU development and release in PLM for new products and design changes.
Manage tasks related to IFU/literature printing suppliers and translation vendors.
Research and communicate product, technology, and test method information in a logical and user-friendly manner.
Drive continuous improvement initiatives, including NCs, CAPAs, quality plans, and best-practice identification.
Support internal and external audits: gather documentation, provide explanations, and participate in front/back-room activities.
Ensure all documentation complies with Good Documentation Practices (GDP) and internal quality policies.
Deliver high-quality technical documents (SOPs, work instructions, technical literature, engineering content) that meet standards and audience needs.
Review and audit documentation from other teams to ensure accuracy and consistency.
Provide weekly activity summaries, manage multiple priorities, and communicate progress with stakeholders.
Required Qualifications
2-4 years of relevant technical writing, labeling, or R&D experience.
Bachelor's degree in Graphics, Language, or related field (Advanced degrees may offset years of experience).
Ability to manage a high-volume, varied workload and meet tight deadlines.
Strong communication and organizational skills.
Commitment to quality, compliance, and continuous improvement.
Technical Skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio).
Experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator).
Hands-on experience with database-driven labeling systems, such as:
Prisym ID
Label View
Loftware
Bartender
NiceLabel
EasyLabel
$99k-135k yearly est. 3d ago
IP Litigation Hard Tech Associate Attorney 21351 San Francisco
Vanguard-Ip
Technical support technician job in San Francisco, CA
Requirements
High performer with experience in intellectual property matters, including patent and/or trade secret litigation.
Undergraduate degree in computer science, electrical engineering, mathematics or physics (this is preferred).
Superior academic credentials in law and undergraduate coursework.
Strong work ethic, excellent leadership skills, and action-oriented interest in taking on increased levels of responsibility for client matters.
Outstanding research and analytical skills, excellent oral and written communication skills, and have sound legal and business knowledge in working on a broad spectrum of cases and counseling clients with respect to ongoing matters.
Admitted to the state bar in which you are practicing.
Summary
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
Confidentiality
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
Opportunity Note
Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
#J-18808-Ljbffr
$68k-123k yearly est. 3d ago
Category Managers- IT/ Professional Services
Procureability
Technical support technician job in Oakland, CA
My client in the San Francisco Bay area has immediate openings for Category Managers. Salaries range from $125K to $170K depending on experience Bonus incentive. Paid pension, 401K match and full medical benefits. This position is remote initially but will require 3 days onsite at the East Bay office.
The department collaborates with internal clients and suppliers to develop mutually beneficial total cost solutions for goods and services. The department provides the following services to internal clients: procurement of goods and services, strategic sourcing and cost savings, contract management, supplier relationship management, supplier diversity planning, execution and outreach, compliance management, ongoing procurement field support and management of the procure to pay cycle.
Position Summary
Position develops strategic category plans to optimize cost savings, service excellence, diversity spend and total cost of ownership for the categories. He or she will effectively influence LOBs, including senior leadership, to achieve understanding, acceptance, and commitment of sourcing strategies.
This position works with the Line of Business to develop, source, and negotiate major contracts. He or she plays a key role in the Supplier Relationship Management and Scorecard process. Successful candidates will be required to sign non-disclosure agreement and complete compliance and ethics
You will lead strategic category planning, supplier negotiations, and contract management to drive value, resilience, and sustainability across the supply chain. Partnering with and influencing key internal stakeholders and leveraging market intelligence, you will develop and execute category strategies that align with business objectives, regulatory requirements, and industry best practices.
Job Responsibilities
· Develops and implements category plans and sourcing strategies for medium complexity categories that optimize cost, mitigate risk, and ensure supply continuity.
· Leads competitive bidding processes including RFPs, RFIs, and negotiations to secure best-value agreements.
· Negotiates, drafts, and manages contracts to ensure compliance with regulatory requirements, corporate policies, and industry standards.
· Develops and sustains mutually beneficial strategic relationships with category suppliers, conducting regular performance reviews, fostering collaboration on innovation and continuous improvement, and ensuring alignment with the company's safety, reliability, and sustainability goals.
· Partners with and influences cross-functional stakeholders and teams in developing sourcing and negotiation strategies for medium complexity spend categories
· Maintains awareness of industry and market trends, supplier landscapes, and regulatory changes to drive informed decision-making and strategic sourcing initiatives.
· Conducts and documents market research and supplier risk analysis to verify the financial health of existing and potential suppliers.
Qualifications
· Bachelor's Degree in Business Administration, Supply Chain Management or job-related discipline OR equivalent experience.
4 - 10+years of experience in strategic sourcing strategy for IT Enterprise and/or Professional Services.
· Proven ability to lead high-value negotiations, develop contract structures, and drive favorable outcomes
· Strong analytical skills with experience leveraging spend analytics, cost modeling, and digital procurement tools to optimize category strategies
· MS Office Suite and SAP, Ariba or similar software
$125k-170k yearly 2d ago
Office Technology Support Analyst
Simpson Thacher & Bartlett LLP 4.9
Technical support technician job in San Francisco, CA
Simpson Thacher & Bartlett is excited to announce the opening of our new San Francisco office in early 2026, increasing our Bay Area presence to further improve the cutting-edge legal services we provide to our clients and communities.
The Office Technology Support (OTS) Analyst will support the San Francisco office and work in conjunction with other offices to support the Firm's Partners and C-Suite Executives. This role will be expected to work in-office Mondays through Fridays, 8:30am to 5:00pm.
The OTS department manages the Firm's user IT, software, hardware, A/V and telephone support, providing white glove service for the Firm's local users. The role will require a hardworking, dedicated professional looking to expand their IT knowledge and become an integral part of a technology support service.
Essential Job Duties & Responsibilities
Liaise with clients via email, telephone, ticketing system or in person to provide appropriate user support
Respond promptly and effectively to user inquiries, troubleshooting hardware, software, network, AV and telephone issues
Diagnose and resolve technical issues relating to desktop and laptops, various operating systems, applications, peripherals, telephones and handheld devices
Assist with the removal and set-up of computer hardware and software as part of office moves
Assist with the setup, configuration and troubleshooting of AV equipment for meetings, conferences and events
Assist users in operating AV equipment, providing guidance and troubleshooting
Prioritize support requests and keep clients informed of the status of their query
Develop and maintain strong relationships with all attorneys and professional staff, understanding their specific needs and preferences to provide tailored IT solutions.
Prioritize and manage IT support for VIPs and Executive Suite members, ensuring expedited resolution and personalized service.
Offer proactive IT maintenance and support for VIPs, attorneys and professional staff to prevent issues before they occur and provide immediate on-site or remote assistance when needed.
Coordinate with other departments to ensure that VIPs, attorneys and professional staff have seamless access to all technology-related services and that their confidential information is securely handled.
Escalate calls to the appropriate support teams with the assistance of the IT Manager and maintain visibility to ensure efficient resolution of all escalations
Maintain accurate records of all service desk interactions including issue descriptions, troubleshooting, investigative steps taken and resolution details
Utilize knowledge base articles and departmental documentation to find solutions
Participate in team meetings, training sessions and service improvement sessions both locally and globally
Assist with the planning, scheduling and execution of computer equipment installations, imaging and upgrades, effectively escalating user requests, problem trends and business needs where required
Assist with planning and leading training workshops designed to increase skills in specific areas of IT based on support call trends
Help maintain and keep inventory of all stock including but not limited to; laptops, desktops, printers, mobile devices, telephones, printers and all desktop-based IT peripherals
Any other ad hoc duties/projects as required by the San Francisco office or global OTS management team
Perform other duties as needed
Education
High School diploma or GED equivalent required
Skills and Experience
Required
Minimum of 2 years of relevant IT and customer service experience
Strong customer service skills and ability to interact with upper management, providing white glove service
Ability to configure, install and maintain PC operating systems and related devices
Experience supporting handheld devices and associated software and devices
Strong hardware/PC peripheral trouble-shooting skills
Preferred
CompTia A+ Certification strongly preferred
Physical Demands (required to perform essential job functions)
Exerting up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Sitting: Remaining in the seated position, particularly for sustained periods of time
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
Lifting: Raising objects from a lower to a higher position or moving objects horizontally
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pulling/Pushing: Using upper extremities to exert steady force upon an object so that the object moves toward or away from the force
Bending/Stooping/Kneeling/Crouching: Bending body downward and forward by bending legs and spine, or by bending legs at knees
Reaching: Extending hand(s) and arm(s) in any direction
Work Environment
The worker is not substantially exposed to adverse environmental conditions as in typical office or administrative work (normal light, air and space in the work environment)
Salary Information
CA Only: The estimated base salary range for this position is $70,000 to $95,000 at the time of posting.
The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible.
Simpson Thacher will not sponsor applicants for work visas for this position.
Simpson Thacher will not sponsor applicants for work visas for this position.
Privacy Notice
For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ********************************************
Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.
#LI-Onsite
$70k-95k yearly Auto-Apply 28d ago
Tech Support Specialist
Advocates 4.4
Technical support technician job in San Francisco, CA
Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities
Daily Troubleshooting & Support (50%)
Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system.
Monitor daily reports and logs for errors.
Serve as the first line of support for internal teams experiencing operational tech issues.
Escalate and coordinate fixes with engineering as needed.
Onboarding & IT Support (20%)
Set up accounts, access, and tools for new hires.
Maintain software licenses and user permissions across platforms.
Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.).
Systems & Process Improvement (30%)
Analyze recurring issues and implement improvements to reduce future problems.
Collaborate with operations and engineering to design scalable, reliable systems.
Create documentation and internal guides to streamline troubleshooting and onboarding.
Qualifications
Experience: 2-4 years in a technical operations, IT, or support engineering role.
Skills:
Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations).
Comfortable navigating and fixing issues in Salesforce or similar platforms.
Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting).
Mindset:
Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again.
Detail-oriented but able to see the bigger picture when designing processes.
Thrives in a fast-paced, mission-driven environment.
$38k-46k yearly est. Auto-Apply 47d ago
IT Support Specialist - PE Firm
Financial Services It 3.8
Technical support technician job in Menlo Park, CA
Do you enjoy working with a variety of people and technologies each day?
Do you excel at providing technology solutions to smart, driven individuals?
Would you like to work at a leading Private Equity firm?
If you answered yes to these questions then we have an exciting opportunity that's right up your alley.
We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity.
Job Description:
This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team.
As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support.
Customer service expertise is essential.
Qualifications:
5+ years of IT industry experience
End user support experience for Windows in a corporate environment
A drive to assist customers and solve their technical problems
Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters
Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets)
A strong understanding of connecting computers to networks, especially over wifi and VPN
Management of mobile devices (iPhone/Android) in a corporate environment
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients)
Problem solving and intuitive troubleshooting skills
Perform small project-based work to improve IT and other systems
Ability to work occasional weekends and after hours
Does this opportunity interest you?
If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service!
About us:
We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs.
$48k-93k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Oakland, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-53k yearly est. 14d ago
desktop support
Artech Information System 4.8
Technical support technician job in San Francisco, CA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: San Francisco, CA
Duration: 1 year (with possible extension)
Job Description:
Win7/Win XP OS support
Skills Overview (list or overview) Deskside Support Tech.
Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.
Additional Information
For more information, Please contact
Shubham
************
$48k-65k yearly est. 16h ago
2,200+Take Home ER-It's The Hotness Plus Some
Valley Healthcare Systems 3.6
Technical support technician job in Walnut Creek, CA
Valley Healthcare Systems provides exceptional healthcare staff with the opportunity to broaden their experience and skill set with opportunities at some of the top hospitals and facilities in the US. If you are ready to explore the possibility of a new opportunity within the medical field, please feel free to connect with me here, or visit our website for more information on some of the current needs. *******************
Job Description
There is quick...There is fast and there is this Job. Crisis Rate in lovely Walnut Creek will be gone before you can stop and smell the roses!!! Verified $2,200.00 take home for ER nurse...must submit right now right now. Call me direct Evan Valley @************
Qualifications
2 years experience, CA RN Lic, ACLS, BLS
Additional Information
Medical benefits available from day one for you and your family. We also offer 401(k) matching up to 4%.
$44k-69k yearly est. 16h ago
SCADA - Network Field Technician
Terabase Energy
Technical support technician job in Woodland, CA
Job Description
About the Role:
The SCADA Technician will be responsible for supporting the configuration, troubleshooting and commissioning of instrumentation, communications and SCADA devices during equipment production and on-site after equipment delivery, as required. The technician will support continuous improvement and operational excellence for instrumentation, communications and SCADA-related systems and equipment to achieve zero-failure rate.
Key Responsibilities:
The SCADA Technician will be responsible for the following:
SCADA and MET Assembly
Assembly/build of SCADA racks and MET Stations
Wiring of instrumentation and rack components per design.
Supporting inventory management
Stacking and setting up devices on the rack or MET station as needed
Configuring network and instrumentation devices based on provided design and configuration requirements
Read and understand network device manual for device set up and configuration
Factory Acceptance Testing
Set up FAT environment for customers and Terabase's engineering teams to conduct the FAT for the equipment.
Generate documentation related to the equipment assemblies and testing outcomes.
Support with troubleshooting of network issues and device connectivity issues. A knowledge of Putty and Wireshark is a plus.
On-Site commissioning and warranty support
Travel to sites in different locations of the US to complete pre-commissioning and commissioning activities or warranty support activities, including but not limited to:
Powering up SCADA, MET station and field network equipment
Support establishing remote connectivity to the site
Inspecting installations and completing pre-commissioning and commissioning documentation
Troubleshoot device and network communications issues
Help resolve and document warranty claims
Requirements
Required Skills Requirements:
Travel 40-60%
IT Certifications (A+) and (Network+) or (Cisco CCNA) or min 2 years of relative experience.
Ability to troubleshoot Network layers 1,2 issues effectively including capture packets and analyze it.
Ability to carry heavy equipment for inventory management and assembly of racks and MET stations.
Ability to follow safety standards and protocols.
Solid understanding of fiber and Ethernet technologies, protocols, and patching.
Solid understanding of Network LAN protocols TCP/IP, LLDP, CDP, STP, ICMP, ARP, DNS, DHCP.
Ability to communicate with team members.
Working knowledge of industrial protocols such as Modbus-TCP, DNP3, OPC-UA, IEC 61850 and ICCP.
Nice to have Skills
Ability to troubleshoot Network layers 3 issues effectively including capturing packets and analyzing them.
RTAC or PLC programming experience, including structured text and function blocks.
Experience in SCADA development, Ignition experience a plus.
Experience in setting up virtual machines on physical servers.
Experience working on multiple projects simultaneously.
OSHA and NFPA 70E certifications are a plus.
Benefits
Compensation And Benefits
Our salary ranges are determined by role, level, and location. The anticipated range for this role is $30-$40 per hour. Within each posted range, individual pay is determined (and may be lower or higher), dependent on work location and additional factors, including job-related skills, experience, and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits package, including:
• Generous time off and holiday policy
• Remote flexibility
• Flexible time off
• Comprehensive benefits package
• Career progression
• 401k match
• Stock options
• Home office set up allowance
• And much more!
Terabase is an equal opportunity employer. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We strongly encourage people of all backgrounds to apply.
We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military/ veteran status, or any other characteristic protected by law.
We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home.
Principles only. This role is not open to receiving agency candidates, and any contingent submissions will not be considered. Terabase Energy does not utilize third-party recruitment agencies. Please contact our Recruiting team at careers@terabase.energy with any staffing-related inquiries.
$30-40 hourly 5d ago
Client Services Technician
Continuum Resource Network
Technical support technician job in Foster City, CA
Job Description
We are assisting an on-demand, autonomous ride-hailing company in hiring a Client Services Technicianto provide IT support to end-users.
In this role, you will be responsible for fielding all incoming support requests, prioritizing/assigning them to the appropriate party, and ensuring that requests are addressed in a timely manner.
We're looking for someone who has 1+ years of experience in a similar IT support role, including strong problem-solving skills, excellent written communication skills, and demonstrated time management skills.
RATE: $42 to $47 per hour
LENGTH: 6 months to 1 year with a high possibility of extension
As a Client Services Technician, you'll:
Provide onsite support 5 days per week.
Manage Tier 1 support requests via emails, Slack, and Jira/ServiceNow service desk tickets.
Manage, work, and track tickets in ticketing systems.
Manage escalations to other IT staff.
Identify and report support trends.
Create, manage, and troubleshoot accounts and access via Active Directory.
Requirements
1-3 years of experience in a similar IT Support role
Analytical and problem-solving skills to troubleshoot and diagnose issues
Demonstrated written communication skills to create useful support logs
Time management skills to provide updates and fixes within a promised time frame
Multitasking skills to assist multiple employees at once
Observational skills to recognize warning signs that indicate potential problems
Customer service skills to interact professionally and positively with employees and coworkers
High-level knowledge of commonly used software, hardware, and applications
Benefits
Pre-tax commuter benefits
Employer-subsidized healthcare benefits
Flexible Spending Account for healthcare costs
All costs covered for short- and long-term disability and life insurance
401k package
Commitment: This is a full-time, ongoing contract position, open to candidates local to the Foster City area. contract position, open to candidates local to the Foster City area.
$42-47 hourly 9d ago
Office Technology Support Analyst
Simpson Thacher & Bartlett 4.9
Technical support technician job in Palo Alto, CA
Simpson Thacher & Bartlett is excited to announce the opening of our new San Francisco office in early 2026, increasing our Bay Area presence to further improve the cutting-edge legal services we provide to our clients and communities.
The Office Technology Support (OTS) Analyst will support the San Francisco office and work in conjunction with other offices to support the Firm's Partners and C-Suite Executives. This role will be expected to work in-office Mondays through Fridays, 8:30am to 5:00pm.
The OTS department manages the Firm's user IT, software, hardware, A/V and telephone support, providing white glove service for the Firm's local users. The role will require a hardworking, dedicated professional looking to expand their IT knowledge and become an integral part of a technology support service.
Essential Job Duties & Responsibilities
Liaise with clients via email, telephone, ticketing system or in person to provide appropriate user support
Respond promptly and effectively to user inquiries, troubleshooting hardware, software, network, AV and telephone issues
Diagnose and resolve technical issues relating to desktop and laptops, various operating systems, applications, peripherals, telephones and handheld devices
Assist with the removal and set-up of computer hardware and software as part of office moves
Assist with the setup, configuration and troubleshooting of AV equipment for meetings, conferences and events
Assist users in operating AV equipment, providing guidance and troubleshooting
Prioritize support requests and keep clients informed of the status of their query
Develop and maintain strong relationships with all attorneys and professional staff, understanding their specific needs and preferences to provide tailored IT solutions.
Prioritize and manage IT support for VIPs and Executive Suite members, ensuring expedited resolution and personalized service.
Offer proactive IT maintenance and support for VIPs, attorneys and professional staff to prevent issues before they occur and provide immediate on-site or remote assistance when needed.
Coordinate with other departments to ensure that VIPs, attorneys and professional staff have seamless access to all technology-related services and that their confidential information is securely handled.
Escalate calls to the appropriate support teams with the assistance of the IT Manager and maintain visibility to ensure efficient resolution of all escalations
Maintain accurate records of all service desk interactions including issue descriptions, troubleshooting, investigative steps taken and resolution details
Utilize knowledge base articles and departmental documentation to find solutions
Participate in team meetings, training sessions and service improvement sessions both locally and globally
Assist with the planning, scheduling and execution of computer equipment installations, imaging and upgrades, effectively escalating user requests, problem trends and business needs where
Assist with planning and leading training workshops designed to increase skills in specific areas of IT based on support call trends
Help maintain and keep inventory of all stock including but not limited to; laptops, desktops, printers, mobile devices, telephones, printers and all desktop-based IT peripherals
Any other ad hoc duties/projects as required by the San Francisco office or global OTS management team
Perform other duties as needed
Education
High School diploma or GED equivalent
Skills and Experience
Minimum of 2 years of relevant IT and customer service experience
Strong customer service skills and ability to interact with upper management, providing white glove service
Ability to configure, install and maintain PC operating systems and related devices
Experience supporting handheld devices and associated software and devices
Strong hardware/PC peripheral trouble-shooting skills
Preferred
CompTia A+ Certification strongly preferred
Physical Demands ( to perform essential job functions)
Exerting up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are only occasionally and all other sedentary criteria are met.
Sitting: Remaining in the seated position, particularly for sustained periods of time
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
Lifting: Raising objects from a lower to a higher position or moving objects horizontally
Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
Pulling/Pushing: Using upper extremities to exert steady force upon an object so that the object moves toward or away from the force
Bending/Stooping/Kneeling/Crouching: Bending body downward and forward by bending legs and spine, or by bending legs at knees
Reaching: Extending hand(s) and arm(s) in any direction
Work Environment
The worker is not substantially exposed to adverse environmental conditions as in typical office or administrative work (normal light, air and space in the work environment)
Salary Information
CA Only: The estimated base salary range for this position is $70,000 to $95,000 at the time of posting.
The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible.
Simpson Thacher will not sponsor applicants for work visas for this position.
Simpson Thacher will not sponsor applicants for work visas for this position.
Privacy Notice
For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ********************************************
Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.
#LI-Onsite
$70k-95k yearly Auto-Apply 60d+ ago
IT Support Specialist - PE Firm
Financial Services It 3.8
Technical support technician job in Menlo Park, CA
Do you enjoy working with a variety of people and technologies each day?
Do you excel at providing technology solutions to smart, driven individuals?
Would you like to work at a leading Private Equity firm?
If you answered yes to these questions then we have an exciting opportunity that's right up your alley.
We are seeking an IT Support Specialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity.
Job Description:
This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team.
As an IT Support Specialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support.
Customer service expertise is essential.
Qualifications:
5+ years of IT industry experience
End user support experience for Windows in a corporate environment
A drive to assist customers and solve their technical problems
Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters
Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets)
A strong understanding of connecting computers to networks, especially over wifi and VPN
Management of mobile devices (iPhone/Android) in a corporate environment
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients)
Problem solving and intuitive troubleshooting skills
Perform small project-based work to improve IT and other systems
Ability to work occasional weekends and after hours
Does this opportunity interest you?
If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service!
About us:
We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs.
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$48k-93k yearly est. 13d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Daly City, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-53k yearly est. 14d ago
2,200+Take Home ER-It's The Hotness Plus Some
Valley Healthcare Systems 3.6
Technical support technician job in Walnut Creek, CA
Valley Healthcare Systems provides exceptional healthcare staff with the opportunity to broaden their experience and skill set with opportunities at some of the top hospitals and facilities in the US. If you are ready to explore the possibility of a new opportunity within the medical field, please feel free to connect with me here, or visit our website for more information on some of the current needs. *******************
Job Description
There is quick...There is fast and there is this Job. Crisis Rate in lovely Walnut Creek will be gone before you can stop and smell the roses!!! Verified $2,200.00 take home for ER nurse...must submit right now right now. Call me direct Evan Valley @************
Qualifications
2 years experience, CA RN Lic, ACLS, BLS
Additional Information
Medical benefits available from day one for you and your family. We also offer 401(k) matching up to 4%.
$44k-69k yearly est. 60d+ ago
SCADA - Network Field Technician
Terabase Energy
Technical support technician job in Woodland, CA
About the Role:
The SCADA Technician will be responsible for supporting the configuration, troubleshooting and commissioning of instrumentation, communications and SCADA devices during equipment production and on-site after equipment delivery, as required. The technician will support continuous improvement and operational excellence for instrumentation, communications and SCADA-related systems and equipment to achieve zero-failure rate.
Key Responsibilities:
The SCADA Technician will be responsible for the following:
SCADA and MET Assembly
Assembly/build of SCADA racks and MET Stations
Wiring of instrumentation and rack components per design.
Supporting inventory management
Stacking and setting up devices on the rack or MET station as needed
Configuring network and instrumentation devices based on provided design and configuration requirements
Read and understand network device manual for device set up and configuration
Factory Acceptance Testing
Set up FAT environment for customers and Terabase's engineering teams to conduct the FAT for the equipment.
Generate documentation related to the equipment assemblies and testing outcomes.
Support with troubleshooting of network issues and device connectivity issues. A knowledge of Putty and Wireshark is a plus.
On-Site commissioning and warranty support
Travel to sites in different locations of the US to complete pre-commissioning and commissioning activities or warranty support activities, including but not limited to:
Powering up SCADA, MET station and field network equipment
Support establishing remote connectivity to the site
Inspecting installations and completing pre-commissioning and commissioning documentation
Troubleshoot device and network communications issues
Help resolve and document warranty claims
Requirements
Required Skills Requirements:
Travel 40-60%
IT Certifications (A+) and (Network+) or (Cisco CCNA) or min 2 years of relative experience.
Ability to troubleshoot Network layers 1,2 issues effectively including capture packets and analyze it.
Ability to carry heavy equipment for inventory management and assembly of racks and MET stations.
Ability to follow safety standards and protocols.
Solid understanding of fiber and Ethernet technologies, protocols, and patching.
Solid understanding of Network LAN protocols TCP/IP, LLDP, CDP, STP, ICMP, ARP, DNS, DHCP.
Ability to communicate with team members.
Working knowledge of industrial protocols such as Modbus-TCP, DNP3, OPC-UA, IEC 61850 and ICCP.
Nice to have Skills
Ability to troubleshoot Network layers 3 issues effectively including capturing packets and analyzing them.
RTAC or PLC programming experience, including structured text and function blocks.
Experience in SCADA development, Ignition experience a plus.
Experience in setting up virtual machines on physical servers.
Experience working on multiple projects simultaneously.
OSHA and NFPA 70E certifications are a plus.
Benefits
Compensation And Benefits
Our salary ranges are determined by role, level, and location. The anticipated range for this role is $30-$40 per hour. Within each posted range, individual pay is determined (and may be lower or higher), dependent on work location and additional factors, including job-related skills, experience, and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits package, including:
• Generous time off and holiday policy
• Remote flexibility
• Flexible time off
• Comprehensive benefits package
• Career progression
• 401k match
• Stock options
• Home office set up allowance
• And much more!
Terabase is an equal opportunity employer. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We strongly encourage people of all backgrounds to apply.
We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military/ veteran status, or any other characteristic protected by law.
We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home.
Principles only. This role is not open to receiving agency candidates, and any contingent submissions will not be considered. Terabase Energy does not utilize third-party recruitment agencies. Please contact our Recruiting team at careers@terabase.energy with any staffing-related inquiries.
$30-40 hourly Auto-Apply 60d+ ago
Client Services Technician
Continuum Resource Network
Technical support technician job in Foster City, CA
We are assisting an on-demand, autonomous ride-hailing company in hiring a Client Services Technicianto provide IT support to end-users.
In this role, you will be responsible for fielding all incoming support requests, prioritizing/assigning them to the appropriate party, and ensuring that requests are addressed in a timely manner.
We're looking for someone who has 1+ years of experience in a similar IT support role, including strong problem-solving skills, excellent written communication skills, and demonstrated time management skills.
RATE: $42 to $47 per hour
LENGTH: 6 months to 1 year with a high possibility of extension
As a Client Services Technician, you'll:
Provide onsite support 5 days per week.
Manage Tier 1 support requests via emails, Slack, and Jira/ServiceNow service desk tickets.
Manage, work, and track tickets in ticketing systems.
Manage escalations to other IT staff.
Identify and report support trends.
Create, manage, and troubleshoot accounts and access via Active Directory.
Requirements
1-3 years of experience in a similar IT Support role
Analytical and problem-solving skills to troubleshoot and diagnose issues
Demonstrated written communication skills to create useful support logs
Time management skills to provide updates and fixes within a promised time frame
Multitasking skills to assist multiple employees at once
Observational skills to recognize warning signs that indicate potential problems
Customer service skills to interact professionally and positively with employees and coworkers
High-level knowledge of commonly used software, hardware, and applications
Benefits
Pre-tax commuter benefits
Employer-subsidized healthcare benefits
Flexible Spending Account for healthcare costs
All costs covered for short- and long-term disability and life insurance
401k package
Commitment: This is a full-time, ongoing contract position, open to candidates local to the Foster City area. contract position, open to candidates local to the Foster City area.
$42-47 hourly Auto-Apply 39d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Vallejo, CA?
The average technical support technician in Vallejo, CA earns between $32,000 and $85,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Vallejo, CA
$52,000
What are the biggest employers of Technical Support Technicians in Vallejo, CA?
The biggest employers of Technical Support Technicians in Vallejo, CA are: