Plasma Center Technician
Technical support technician job in Georgetown, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Georgetown
U.S. Starting Hourly Wage:
$17.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - GeorgetownWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Job Exempt
No
Auto-ApplyComputer User Support Specialists (Professional, Scientific, and Technical Services)
Technical support technician job in Houston, TX
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Technical Support Representative
Technical support technician job in Irving, TX
🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Technical support technician job in Midland, TX
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
IT Support Technician
Technical support technician job in Gatesville, TX
Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. The Service Desk Technician is responsible for providing frontline technical support to F8 Tech clients via phone, email, and remote tools. This role focuses on resolving end-user issues, managing service desk tickets, monitoring NOC alerts, and escalating complex issues to the engineering team when needed.
Technicians must ensure quick, accurate, and friendly support while maintaining strong documentation and following F8 Tech's processes and standards. Strong time management and accurate time entry are essential to this role. Experience with ConnectWise, Microsoft 365, basic networking, and general Windows troubleshooting is a strong plus.
*Key Responsibilities*
*Client Support & Ticket Handling*
* Serve as the primary point of contact for incoming client calls and email-submitted tickets.
* Troubleshoot and resolve issues involving:
* Windows desktops and laptops
* Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive)
* Printers and peripherals
* Basic network and connectivity issues
* Document all work thoroughly in IT Glue.
* Ensure all time is entered accurately and promptly before moving to the next ticket.
* Deliver excellent customer service while maintaining professionalism.
*NOC Monitoring & Alert Response*
* Monitor incoming NOC alerts and RMM system notifications.
* Troubleshoot alert-based issues when possible (disk space, offline devices, endpoint issues, patch failures, etc.).
* Escalate server, firewall, Azure/AVD, or security alerts to the engineering team when appropriate.
* Review and prioritize overnight alerts and tickets each morning based on agreement type and issue severity.
*Escalation & Collaboration*
* Work closely with engineering and automation teams to resolve complex technical issues.
* Escalate tickets with clear notes, diagnostics, and supporting information.
* Cross-reference related tickets and update configuration items for accurate device tracking.
*Process, Documentation & Tools*
* Use ConnectWise Manage and RMM for all service desk and NOC-related tasks.
* Follow all F8 Tech SOPs, including ticket workflows, escalation procedures, and configuration documentation.
* Maintain device and configuration accuracy in ConnectWise and IT Glue.
* Utilize F8 Tech toolsets including SentinelOne, DNSFilter, ProofPoint, Acronis, etc.
* Practice effective time management to handle multiple tickets and priorities efficiently.
*Customer Communication*
* Communicate clearly and professionally with clients in both written and verbal form.
* Notify internal resources and clients when adding notes to tickets owned by others.
* Maintain a patient, helpful, and solution-oriented demeanor.
*Qualifications*
* 1-3 years of IT support experience, preferably in an MSP environment.
* Strong Windows 10/11 troubleshooting skills.
* Working knowledge of Microsoft 365 administration and user support.
* Familiarity with basic networking (TCP/IP, DNS, DHCP, Wi-Fi).
* Experience with RMM/PSA tools; ConnectWise experience preferred.
* Strong time management skills and accurate time-entry habits are a must.
* Excellent communication, multitasking, and documentation abilities.
* Strong customer-first mindset with a willingness to learn and escalate appropriately.
*Work Environment*
* Based at the F8 Tech office in Gatesville, Texas.
* Participates in the on-call rotation (includes after-hours and weekend coverage as scheduled).
* Standard business hours, Monday-Friday.
* Onsite support may be required on rare occasions, as directed by the Service Desk Manager. xevrcyc
* Reports directly to the Service Desk Manager.
Job Types: Full-time, Permanent
Pay: $18.00 - $24.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Retirement plan
* Vision insurance
Education:
* High school or equivalent (Required)
Experience:
* Windows: 3 years (Required)
* Active Directory: 2 years (Required)
* Microsoft Windows Server: 3 years (Preferred)
* Desktop support: 3 years (Required)
* Network support: 3 years (Preferred)
Location:
* Gatesville, TX 76528 (Preferred)
Ability to Relocate:
* Gatesville, TX 76528: Relocate before starting work (Required)
Work Location: In person
Deskside Support Analyst
Technical support technician job in Irving, TX
Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas.
Perform service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs
Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact
Provide VIP support of mobile devices for both onsite and offsite executive staff
Assist with laptop refresh of corporate devices
Desired Skills/Experience:
Associate degree in Computer Networking or 2+ years of related experience
Prior help desk experience is preferred
Can work and resolve most escalated tickets
VIP/White Glove experience
Prior iPhone support experience
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position starting at $65,000 - $70,000+. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Help Desk Manager
Technical support technician job in Georgetown, TX
Central Texas Technology Solutions is seeking a Helpdesk Manager to support its rapidly growing client base. The Helpdesk Manager is responsible for leading our technical support team to provide excellent customer service and resolve all technical issues.
Are you the right applicant for this opportunity Find out by reading through the role overview below.
Candidates should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential to perform well in this position. The candidate should be able to ensure high quality technical support and increase client satisfaction. This position requires a high level of independence and strong client service and skills. Organizational ability is important to keep track of all tasks, as the job requires a great deal of multi-tasking. We also require accurate and timely tracking of client work, service calls, and related documentation including timesheets.
*Responsibilities:*
* Identify areas for improvement and make constructive suggestions for change.
* Continually seek opportunities to increase customer satisfaction and deepen customer relationships.
* Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for implementing solutions.
* Communicate escalated issues to customers: keeping them informed of progress, notifying them of impending changes, agreed outages, etc.
* Review and interview potential technical hires and recommendations to senior management
* Facilitate regular service desk team meetings and service board reviews.
* Document internal processes and procedures related to duties and responsibilities.
* Design and maintain process documentation for the service delivery team
* Maintain specific knowledge of the customer and how our service relates to their business strategy and goals.
* Develop in-depth knowledge of the service catalog and how it relates to customer's needs.
* Manage the service delivery team's daily activities as well as the dispatch process of service requests.
* Manage service ticket triage, dispatch, and escalation process, and align to SLA objectives.
* Interface with appropriate technical personnel for client problems that cannot be resolved effectively.
* Escalate service desk issues to the Director of Technical Services as required.
* Provide accurate reports and metrics to company management on the status and budget of on-going projects and agreements.
* Drive problem investigations and resolution as required.
* Responsible for service scheduling, escalation, and client satisfaction
* Active role in daily management of all services calls
* Ensure quality and profitable services are performed to the agreed SLA
* To ensure that systems, processes and methodologies are followed according to company guidelines.
* To provide reports on an agreed schedule to Senior Management and clients
* Provide technical mentorship and coaching to the service team.
* Understand overall service desk and support objectives, as well as the role of each team member.
* Assist in the development of technical support engineers from a career perspective.
* Develop training programs to develop and refine the skills of the service desk team.
* Perform Quarterly one on ones & annual reviews with service team members.
* Communicate escalated issues to customers: keeping them informed of progress, notifying them of impending changes, agreed outages, etc.
*Qualifications:*
* Proven leadership ability to include mentoring, coaching, counseling, and team building skills.
* Interpersonal and soft skills: good verbal/written communication, phone etiquette, typing, listening, planning, time management, and execution skills.
* Ability collaborate and communicate effectively.
* Self-motivated with the ability to effectively prioritize and execute plans and tasks in a fast-paced, high-pressure, dynamic environment.
* Understanding of support tools, techniques, and how technology is used to provide IT services.
* Knowledge of IT applications, processes, software, and equipment.
* Knowledge and experience in call center environments.
* Knowledge and experience in cross-functional management methods and techniques
* Strong organizational, presentation, and client service skills
* Skill in strategic planning with an ability to think ahead and plan over a 6-12-month time span.
* Skill in leading people and getting results with a strong client orientation.
* Willing to work occasionally and/or be on call overtime, holidays, and weekends.
*Credentials and Experience:*
* Bachelors or Associates degree in Management or IT Field, OR Three to eight years related experience OR Equivalent combination of education and experience.
* Preference given to candidates with professional certifications, such as: PMP, Microsoft MCTS & MCITP, Cisco CCNA, VMware VCP, or equivalent experience.
Applicant may be required to work both remotely and onsite and must have reliable transportation. xevrcyc
Central Texas Technology Solutions offers a competitive salary, bonuses, health care & retirement benefits. If you are interested in joining a profitable, growing, fun and dynamic company, we want to hear from you!
Job Type: Full-time
Pay: $67,250.00 - $82,250.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Life insurance
* Paid time off
Experience:
* Leadership: 3 years (Required)
* Customer service: 3 years (Required)
* Technical support: 3 years (Required)
Work Location: In person
IT Helpdesk, Security & Network Technician Instructor
Technical support technician job in Dallas, TX
Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus
Ready to lead in tech education?
B-Level Technician
Technical support technician job in Austin, TX
About the Company
AVOMO is the autonomous vehicle arm of the Moove Cars group, specializing in the maintenance and operations of self-driving fleets. Our mission is to make urban mobility safer, more efficient, and sustainable. Backed by deep experience in fleet management, we deliver innovative solutions that drive the future of transportation.
About the Role:
We are seeking a B-Level Technician with the ability to perform a wide range of automotive repairs and diagnostics. The B-Level Technician is capable of working independently on most vehicle systems while continuing to develop advanced diagnostic skills.
Responsibilities:
Perform general repairs and preventative maintenance across vehicle systems.
Diagnose and repair issues using universal scan tools.
Support hybrid and electric vehicle service as directed.
Provide accurate documentation of repairs and diagnostics.
Collaborate with A-Level Technicians and Supervisors on complex issues.
Maintain shop tools, equipment, and a safe work environment.
Qualifications:
2-3 years of automotive experience or trade school equivalent.
Strong understanding of 12-volt electrical systems and general repair processes.
Familiarity with autonomous, electric, or hybrid vehicle technology preferred.
Ability to use diagnostic equipment and software.
Solid problem-solving and troubleshooting skills.
Effective communication skills, both verbal and written.
Valid driver's license and clean driving record.
If you're looking to make an impact in a fast-paced, innovative environment, we encourage you to apply and be part of a team driving the future of transportation.
Product Information Specialist - Door Hardware
Technical support technician job in Dallas, TX
At Banner Solutions, every teammate is an owner.
Banner Solutions is more than a typical door hardware distributor - we're obsessed with making our customers' jobs easier through inventory availability, product findability, and top-tier customer support.
We are Securing Every Doorway and Beyond with Trusted Solutions.
Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an industry leading e-commerce platform featuring products from over 260 manufacturers. Banner Solutions aims to simplify and enhance customer experiences through efficient processes and personalized service, setting new standards in the industry.
We are entering an exciting phase of growth and expansion supported by significant investments!
Summary:
The Product Information Team is responsible for assisting in the management and improvement of product data for the Banner Solutions item master through line reviews, price updates, daily edit requests, and special projects as determined by the Project Information Manager and SVP of Supply Chain. Additionally, the team supports on demand item creation needs for the sales team.
The Product Information Specialist is a full-time position requiring strong organizational, analytical, and communication skills with the opportunity to substantially impact profitability and efficiency throughout the company. This is a role that presents challenging problems to solve, while providing exposure to a wide-range of job functions, as well as an excellent opportunity for growth potential.
Responsibilities:
Create new items in the ERP on demand for sales team as requested
Update, correct product information errors in ERP as reported via ticket system
Perform regular price updates to items in ERP as issued by our suppliers
Process large product load requests from Product Management
Investigate and correct pricing and data issues in ERP as needed
Support Product Information projects and initiatives as directed by Product Information Manager
Qualifications:
2+ years of experience in one or more of the following: Commercial Hardware sales/support, Product information management/analytics, or commercial hardware product management
Previous experience with Epicor Prophet 21 or similar ERP systems a significant benefit, but not required.
HS diploma/GED equivalent required, undergraduate degree in related field is a plus
Ability to manage and prioritize multiple individual & team tasks
Strong research and critical thinking skills
Proficient Microsoft Excel user
Experience with pivot tables, Power Query, VBA a plus but not required
Keen focus on accurate, consistent work
Clear and professional communication skills with cross-functional colleagues
Communicates with accuracy, professionalism, and kindness in all interactions
Responds to requests in a timely and professional manner
Outstanding personal integrity and ethics
AI & Systems Optimization Specialist
Technical support technician job in Houston, TX
*AI & Systems Optimization Specialist (Customer Service)* Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. We are seeking a hands-on technical professional who will manage and optimize the tools, automations, and AI systems that support the CS team. This role is ideal for someone who thrives in system configuration, automation setup, and performance tracking, while working closely with the Head of Customer Service to bring strategic projects to life.
*Key Responsibilities*
* Configure, maintain, and optimize CS platforms (ticketing system, phone system, knowledge base).
* Implement and fine-tune *AI tools* for ticket routing, chatbot responses, and automated workflows.
* Monitor performance of systems and AI, troubleshoot issues, and adjust settings for continuous improvement.
* Build and maintain *dashboards and reports* to track team efficiency and AI performance.
* Document processes, create internal user guides, and train agents on new features.
* Collaborate with external vendors and internal IT/product teams for integrations and updates.
*Qualifications*
* 2 + years' experience in CS Operations, Systems Administration, or AI/Automation.
* Hands-on experience with customer service software (e.g., Zendesk, Gorgias, Richpanel, Salesforce, Intercom).
* Familiarity with AI chatbot tools, macros, automation flows, and APIs.
* Strong analytical and troubleshooting skills.
* Ability to balance technical execution with business impact.
*KPIs*
* % increase in automation adoption.
* Reduced ticket handling time via system optimizations.
* Agent satisfaction with tools and workflows. xevrcyc
* Measurable improvements in customer wait times and resolution times.
Job Type: Full-time
Pay: Up to $60,000.00 per year
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Experience:
* AI: 2 years (Required)
* System administration: 2 years (Required)
* Zendesk: 2 years (Required)
Language:
* English (Required)
Location:
* Houston, TX (Required)
Ability to Commute:
* Houston, TX (Required)
Work Location: In person
Information Technology Support Engineer
Technical support technician job in Houston, TX
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Now Hiring IT and Telecom Field Technicians
Technical support technician job in Victoria, TX
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplySTUDENT SERVICE TECHNICIAN *VISD AUTOMOTIVE STUDENTS ONLY*
Technical support technician job in Victoria, TX
Entry Level Service Technician (VISD Students Only) HANDS ON LEARNING OPPORTUNITY
Location: Atzenhoffer Chevrolet | Victoria, TX Job Type: Part-Time / Full-Time
Compensation and Benefits:
Competitive Entry-Level Pay
Opportunities for Advancement & On-the-Job Training
Overview: This is a unique opportunity exclusively for VISD students through the VISD Career and Technical Institute.
As an Entry Level Service Technician, you will work alongside experienced technicians to begin building your career in the automotive industry. We are looking for motivated, dependable individuals ready to apply what they've learned in the classroom to real-world service environments.
Responsibilities:
Assist in basic vehicle diagnostics and repairs under supervision
Perform routine maintenance tasks (oil changes, tire rotations, etc.)
Learn to use diagnostic equipment and tools safely and effectively
Support senior technicians with hands-on work and tool setup
Maintain a clean, safe, and organized work area
Uphold a professional appearance and positive team attitude
Follow all company procedures and safety protocols
Requirements: Willingness to learn and take direction
Interest in a long-term career in automotive service
Ability to lift up to 50 lbs.
Commitment to Atzenhoffer Chevrolet's core values and workplace culture Atzenhoffer Chevrolet is proud to partner with the Victoria Independent School District to support the next generation of automotive professionals.
We are an equal opportunity employer.
Auto-ApplySystems Technician
Technical support technician job in Victoria, TX
Under general supervision, the Systems Technician maintains servers, server storage, data back-ups, and server access for users. PRINCIPAL DUTIES AND RESPONSIBILITIES Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:
* Support the Systems Administrator and other divisions with IT projects involving installing, maintaining, and configuring server hardware and software, network access, data backups, and software integrations.
* Assist with maintaining system integrity and ensuring all servers and software are working as intended.
* Provide technical support to City staff related to user access, email, security threats, system updates, software, and data.
* Manage user accounts in Active Directory, software systems, and data shares, always ensuring least access privilege.
* Assist with distributing policy updates and computer policy upgrades for specialized systems; maintain access policies and device authentications.
* Assists with maintaining technical and functional documentation for required systems.
* Monitor backups and server logs.
* Contribute to the IT department's continuous improvement by identifying opportunities and solutions to increase efficiency and integrity, and to provide better user / colleague experience.
* Perform on-call duties as needed.
* Perform related duties as required or assigned.
PHYSICAL AND ENVIRONMENTAL CONDITIONS
Work is performed in a standard office environment. Some field work may be required which includes exposure to various outdoor weather conditions. May be required to climb ladders, traverse uneven surfaces, and lift and move objects weighing up to 40 pounds.
REQUIRED QUALIFICATIONS
* Associate's degree in information technology or related field AND two (2) years of progressively responsible server maintenance and support experience, OR an equivalent combination of education, training, and experience preferred.
* Knowledge of applicable local, State, and Federal laws, codes, regulations, and ordinances; general office policies, procedures, and practices; and records maintenance and retention practices and procedures.
* Extensive knowledge of computer and server hardware and software systems, including methods for configuring, maintaining, and identifying, troubleshooting, and resolving issues with these systems.
* Experience with scripting in PowerShell, Python, or similar languages.
* Familiarity with network installation and cabling.
* Familiarity with regulatory compliance such as CJIS, HIPAA, and PCI-DSS
* Excellent customer service and communication skills.
* Thorough understanding of cyber security, redundancy, and retention best practices.
* Works efficiently both independently and as part of a team.
* Excellent at organizing work and setting priorities to meet deadlines.
* Ability to interact tactfully and professionally with City staff, outside agencies, and the public.
* Experience maintaining accurate records and filing systems and preparing clear and concise reports.
* Ability to establish and maintain effective working relationships.
* A Valid State driver's license
The City of Victoria offers a complete benefits package to full-time employees that includes but not limited to: health, dental and vision insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Texas Municipal Retirement System (TMRS) with a 2:1 City match, short and long-term disability, holidays, vacation, sick leave, paid parental leave, longevity pay and credit union.
Check out our great Wellness Programs!
Please visit the Human Resources Department's benefits page for more details.
01
Do you have a valid Driver's License?
* Yes
* No
02
Do you possess an associate's degree in Information Technology, Computer Science, or a closely related field?
* Yes
* No
03
How many years of progressively responsible experience do you have in server maintenance, server support, or systems administration?
* No experience
* Less than 1 year
* 1-2 years
* 2+ years
04
Do you have experience providing technical support to end users in a professional environment (e.g. user access, email support, troubleshooting)?
* Yes
* No
05
Have you worked with compliance frameworks such as CJIS or HIPAA?
* Yes
* No
06
Are you able to participate in on-call rotation as required by the department?
* Yes
* No
Required Question
Employer City of Victoria
Address 702 N. Main Street - 700 Main Center
Suite 120
Victoria, Texas, 77901
Phone ************
Field Technician
Technical support technician job in Port Lavaca, TX
If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing learning opportunities Cable One is your next and final stop. We strongly encourage women and veteran job seekers to apply!
This role offers an extensive training program with both one-on-one and group training classes. Nervous about finding your way in a new organization? You will have access to mentors from across the company to ensure you are set up for success. Our Field Techs are also provided with a company truck and all the necessary tools to perform the job. We also provide uniforms, from hats to boots and everything in between.
Our INCREDIBLY competitive benefits package includes 20 days (about 4 weeks) of PTO (Paid Time Off) per year, medical benefits that start on the first day of employment, a 401K match of up to 5%, and generous tuition reimbursement which increases with your tenure. You can even earn credits toward your associate degree while at work!
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Key Responsibilities
* Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
* Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer's equipment to the output of the first distribution amplifier.
* You will ensure we are providing proper upstream and downstream signal levels at each termination on the customer's premises.
* You will be proactive by suggesting upgrades of existing services and educate customers on their new/existing equipment.
* This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.
Qualifications
* A good driving record and a valid driver's license in the state you are applying.
* Flexibility to go beyond for our customers by working overtime and on-call as needed.
* Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
* Due to the nature of the position, you will need to successfully work in small and confined areas; lift to 80 lbs.; work on a ladder; and work in all weather conditions.
* You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
* High school diploma or GED.
* Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
Core Competencies
* Committed: Values each customer while working hard to keep their business and support our communities.
* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
* Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
* Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
* Medical, dental, and vision plans - start when you start!
* Life insurance (self, spouse, children)
* Paid time off (vacation, holiday, and personal/sick days)
* 401(k) - 100% company match (match starts on day 1)
* Group Legal plan with Identity Theft Protection
Additional Perks
* Tuition reimbursement (up to $5,250 on 1st year)
* Free cable and internet services to associates who live in a serviceable area
* Annual community support to various organizations across the U.S.
* Associate recognition & awards programs
* Advancement opportunities
* Collaborative work environment
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
#LI-MK1
Auto-ApplyField Support Specialist
Technical support technician job in Tivoli, TX
1. Must work in a confidential manner to ensure confidentiality of employee and project files. 2. Performs administrative duties and may assist in composing routine correspondence and coordinating activities. 3. Assists in filing, copying, scanning and faxing documents.
4. May answer telephone calls, take messages and transfer calls.
5. Checks quality of own work.
6. May assist in coordinating meeting arrangements and catering services for department functions.
7. May order project or department supplies and maintain supply cabinet.
8. Assists in distribution of incoming and outgoing documents.
9. Keeps abreast of project and department systems, services relevant to area of responsibility, and project process improvements, procedures, and practices.
10. Processes a variety of procedural steps in accordance with well-defined procedures and guidelines.
11. May assist in data entry using project databases within assigned department.
12. Must be punctual and maintain a dependable level of attendance in accordance to project work rules.
13. Adheres to all safety procedures
Kitchen Fire System Technician
Technical support technician job in Shiner, TX
The Fire System/Extinguisher Technician is responsible for the inspection/service of fire extinguishers. The position could also expand into inspection and service of fire suppression systems (Kitchen Hoods, Paint Booth, etc.) and fire sprinkler and alarm systems.
Supervisory Responsibilities:
None
Essential Job Functions:
Perform Annual maintenance/inspections of fire extinguishers.
Determine proper type, quantity, and placement of fire extinguishers based on hazard/occupancy classification.
Exchange fire extinguishers that require service; replace obsolete/damaged units.
Installation of fire extinguisher cabinets, brackets, and wall hangers.
Indicate type, size, and location of fire extinguishers on inspection reports.
Perform Semi-Annual and Annual inspections of restaurant/industrial fire suppression systems, fire sprinkler systems and fire alarm systems.
Document findings and note deficiencies on inspection reports.
Communicate to the customer any non-compliance issues.
Collaborate with customers, contractors, and other team members to ensure efficient and effective repair and maintenance of fire suppression, fire sprinkler and fire alarm systems.
Provide technical support and guidance to customers regarding fire suppression, fire sprinkler, and fire alarm systems; including system operation, maintenance, and troubleshooting.
Build and develop partnerships that will grow the business within the industry marketplace.
Adhere to safety guidelines and practices, both for personal safety and the safety of others.
Performs other related duties as assigned.
Experience & Qualifications:
High School Diploma or GED required. Certifications or training on fire extinguishers and fire suppression, fire sprinkler, and fire alarm systems is strongly preferred.
Mechanical aptitude and experience with hand/power tools.
Knowledge of basic electricity and the ability to read electrical schematic diagrams.
Proven experience working as a Fire Technician is preferred.
Proficiency in reading and interpreting NFPA standards (10, 13, 17, 17a, 25, 72, 96), and technical manuals (Ansul, Amerex, CaptiveAire, etc.)
Strong communication and interpersonal skills to effectively interact with customers and team members.
Ability to work independently and prioritize tasks effectively.
Maintain a valid driver's license and ability to pass a drug and background check.
Physical Requirements:
Regularly required to stand, walk, talk, hear and have full use of hands. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to work from a ladder, and in some case, a man-lift.
Must be able to operate a motor vehicle and travel daily.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Auto-ApplyTechnical Support Engineer
Technical support technician job in Cuero, TX
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $15.75/Hour
Houston North Bilingual Plasma Center Technician
Technical support technician job in Houston, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Houston - North
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - Houston - NorthWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
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