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  • Desktop Support Engineer II

    Remax 4.2company rating

    Technical support technician job in Denver, CO

    The RE/MAX, LLC Enterprise Support Department seeks a highly motivated and experienced Desktop Engineer II to support, configure, and administer critical systems and applications for our staff. The role will require you to maintain, establish, and promote excellent working relationships between your team, customers, and management. Responsibilities include reviewing, prioritizing, and ensuring closure of support tickets through the service desk application. You will be part of a team that develops and administers a workstation strategy that includes technical standards, process automation, and performance analysis. Essential Duties: Deliver advanced and professional technical troubleshooting and problem-solving solutions for corporate customers Troubleshoot, resolve, and document end-user help requests for desktops, laptops, and printers Responsible for anti-virus software management, threat assessment, and remediation Implement and administer security audits and vulnerability scanning Configure and manage user accounts in Active Directory and Exchange Test, plan, and deploy software and OS updates Build and perform system images and application packages for mac OS and Windows systems Design, engineer, and deploy new workstation solutions and enhancements Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improvements Create and maintain documentation as it relates to workstation architecture Update requests in the ticket system to include customer contact information, work logs, and knowledge base Research software and system products Other duties and projects as assigned Qualifications and Skills: 3+ years of relevant work experience in a Tier 2 desktop support role 3+ years of advanced End-User Device Management and Troubleshooting 3+ years of experience in managing mac OS 3+ years of experience in managing Windows OS 3+ years of JAMF experience Experience troubleshooting standard hardware issues and running diagnostics Experience installing, troubleshooting, and maintaining peripherals Working experience with standard IT Security practices such as virus remediation, phishing, and exposure to different Firewall systems Proven experience with workstation system planning, security principles, and general software management best practices Proven experience in overseeing the design, development, and implementation of computing systems, applications, and related products Develop and improve processes for repeatable implementation, customizations, and/or maintenance around hardware maintenance Ability to prioritize and execute tasks in a high-pressure environment Solid project management skills Excellent written, oral, and interpersonal communication skills Experience working in a team-oriented, collaborative environment ACSP (Apple Certified Support Professional) / ACMT (Apple Certified Mac Technician) Preferred Why Join RE/MAX? As a leader in the real estate industry, RE/MAX is committed to delivering exceptional experiences for its agents, franchisees, and customers. As a Customer Experience Analyst, you will have the opportunity to make a tangible impact by driving improvements that elevate the RE/MAX brand. Join a team of passionate professionals dedicated to innovation, collaboration, and success. This position is ideal for someone who loves analyzing data, solving problems, and making a meaningful difference in how customers experience a brand. Be a part of a team that is redefining excellence in the real estate industry! Hire Range/Rate: $71,250 - $82,500 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. *As measured by transactions sides Application Deadline: January 17, 2026
    $71.3k-82.5k yearly 4d ago
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  • Specialist - SHES Systems (Centennial, CO)

    Orica 4.8company rating

    Technical support technician job in Englewood, CO

    At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources. It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024 and 2025. Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future. About the role - Specialist - SHES Systems (35730) The Specialist - SHES Systems role supports the development, implementation and embedment of the SHES Global strategy within the Business in alignment with the Group Mandate, Standards and Procedures; Contributes to the SHES Strategy and planning process and SHES budget consolidation annually, Contributes to Global SHES initiatives as required. What you will be doing In the Global context: Align all behaviours with Orica's Charter Values, Purpose and Strategy. Contributes to the annual SHES strategy and planning process. Drive the development of global standardised and simplified SHES management system procedures and tools. Oversee the SHES assurance program to support visibility of compliance against the SHES Standards. Drive the development and implementation of SHES programs including major hazard management across Orica. Drive SHES programs that improve behavioural safety compliance. Engage and consult with key stakeholders across Orica. Build capability to support implementation and embedding SHES management systems and programs across Orica. Identify and implement SHES continuous improvement programs to address SHES assurance findings. In the Regional Context: Align all behaviours with Orica's Charter Values, Purpose and Strategy. Contribute to the annual regional improvement plan. Provide SME support to SHES Specialists and Operational Leaders. Develop pathways and implementation plans for Orica Group Standards and Procedures and work with the SHES Specialists and Operational Leaders on effective rollout. Contribute to the design and development of Group SHES systems, procedures or programs. Oversee the SHES assurance program for the Regional Business to support visibility of compliance against the SHES Standards. Drive the development and implementation of SHES programs including Major Hazard Management across the Regional Business. Drive SHES programs that improve behavioural safety compliance. Engage and consult with key stakeholders across the Regional Business. Build capability to support implementation and embedment of SHES management systems and programs across the Regional Business. Identify and implement SHES continuous improvement programs to address SHES assurance findings. Any other activities deemed appropriate by Group or the Region What you will bring Tertiary qualification in related discipline. Demonstrated experience working in a similar role for 3 to 5 years. Technical expertise regarding SHES process design, development, management and improvement. Ability to present complex information in an understandable and compelling manner. Facilitation skills to manage key stakeholders across the region. Proficient in MS Office Suite, Power BI Adept at queries and report writing Trilingual is preferred - English mandatory, French and/or Spanish, preferred. Role dimensions Location This role follows a hybrid schedule, requiring three days per week onsite at our Centennial, Colorado office. Metrics Achievement of annual performance goals. Achievement of SLA targets within Service Now. Delivery of reporting requirements IFOT. Effective contribution to related projects and processes as required. How you shape and influence others Demonstrates courage, resilience and flexibility Strong reputation for integrity, ethics, personal values and solid character Strong stakeholder management, interpersonal & communication skills Self-aware and open to feedback Work effectively across business unit High level decision making ability Able to manage multiple tasks within deadlines and work independently What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Compensation Range Compensation range: $78,675 to $104,000/year Eligible for annual short-term incentive plan (Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) Benefits (Full Time Employees) Medical/Prescription Drug - Three (3) plans to choose from Dental - Two (2) plans to choose from Vision - Two (2) plans to choose from Health Savings Account Flexible Spending Accounts Basic Employee Life and Accidental Death & Dismemberment Insurance Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance Company provided Short-Term and Long-Term Disability Company provided Employee Assistance Program Voluntary Hospital Indemnity, Critical Illness & Accident Plans Voluntary Identity Theft Protection Voluntary Legal Plan 401(k) + Company Match Company provided Maternity Leave Company provided Bonding Leave Accrued Paid Time Off Paid Sick & Safe Time Nine (9) Scheduled Holidays + Two (2) Floating Holidays How and When to Apply If interested in this role, please apply at to Job Requisition 35730 Application Deadline: January 30, 2026 We respect and value all Orica is an Equal Opportunity Employer and we are a Drug-free workplace. Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
    $78.7k-104k yearly 1d ago
  • Field Tech - Power Systems Tech I, II, III, or IV

    Resa Power 4.0company rating

    Technical support technician job in Denver, CO

    Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. Duties and Responsibilities: Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. Low, Medium and/ or High voltage switchgear and circuit breaker testing Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. Test and inspect low and medium voltage cable installations. Experience operating high voltage test equipment including Doble Power Factor test sets. Perform start-up, troubleshooting and repair services on controls and transfer schemes. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. All work and decisions shall be conducted in strict compliance of all regulatory laws. Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech/Power Systems Tech I: High School diploma/GED and minimum 1 year of experience in a related field. Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: High School diploma/GED and minimum 2 years of experience in a related field. NETA Level II Certification. Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: High School diploma/GED and minimum 5 years of experience in a related field. NETA Level III Certification. Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. NETA Level IV Certification. Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. Must be able to work safely and adhere to all electrical safety procedures. Good theoretical understanding of electricity and a good aptitude for problem solving. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Work effectively with customers, peers and management to resolve client issues. Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: * High School diploma/GED or equivalent experience and 5 years of experience in a related field. Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. Strong background and experience in most types of high voltage equipment through the 230 kV class. Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) Complete projects consistently on budget and at a reasonable contribution. Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Denver, CO Travel: Up to 20% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
    $32k-41k yearly est. 5d ago
  • IT Support Specialist 5 (Specialist 5, IT Support)

    Redwire Space

    Technical support technician job in Longmont, CO

    Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. Summary Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. Responsibilities Serve as the Serve as the first point of contact for internal staff seeking technical assistance Respond to events / problems and record their resolution in help desk ticketing software Basic administration of a hybrid environment with both Active Directory and Azure AD resources Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment Assist in imaging, creating new hire accounts, and Termination processes Communicate clearly with customers and provide regular updates, status and information Perform limited maintenance on servers and critical laboratory and testing systems Pass on any feedback or suggestions by users or management to the appropriate team Determine process improvements, best practices, and develop new processes Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings. Ideal Experience Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux Experienced configuring, supporting, troubleshooting and administering Windows workstations Experienced troubleshooting hardware and software issues through remote control software Support a hybrid environment with both Active Directory and Office365 resources Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment Some travel may be required Desired Skills Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service Excellent communication, collaboration, and problem-solving skills Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations Experience with iOS and Android mobile operating systems CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus Experienced with Microsoft Teams architecture, features, and functionalities Solid understanding of computer systems, mobile devices, and other tech products Motivation and drive to develop yourself personally and professionally Identify and suggest possible improvements on procedures Ability to obtain a US Government Security Clearance Pay Range $36/hr.- $49/hr. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
    $36-49 hourly 3d ago
  • IT Support Specialists - Tier 2

    Teksystems 4.4company rating

    Technical support technician job in Denver, CO

    Our customer is hiring an experienced, hands-on Tier 2 IT Support Analyst to join a collaborative IT team. This role acts as a second-level support resource, helps eliminate single points of failure, and grows into system administration responsibilities with a clear career path. *Key Responsibilities* * Second-level support: Serve as the intermediate escalation for service requests and incidents, ensuring continuity and no single point of failure. * Ticket management: Own and triage a rotating smart queue; handle email-driven tickets (approx. 150 tickets/week across a 6-person team). * End-user device support: Troubleshoot and repair Microsoft and Dell hardware; perform standard device provisioning and imaging tasks. * Meeting room and infrastructure checks: Perform routine checks and maintenance of meeting rooms and shared IT infrastructure. * On-site visits: Travel for full-week site visits to AZ, NM, NV on a monthly or bi-monthly rotation. * Team gatherings: Travel to Canada for periodic team meetings (valid passport required). * Process and tool use: Work within an ITIL environment and use the ticketing system (Freshservice). * Career growth: Take on system administration tasks over time; demonstrate hunger to learn and progress toward sysadmin responsibilities. * Customer service: Deliver first-class support to high-expectation users (internal consultants) *Skills* Windows 10/11, O365, azure, Intune, SharePoint, Exchange *Top Skills Details* Windows,O365,azure,intune,sharepoint,exchange *Additional Skills & Qualifications* * Experience: Minimum 5 years in IT support or related roles. * Microsoft fundamentals: Strong basics in SharePoint, Exchange Online, and Microsoft 365 services. * Networking: Solid network fundamentals and troubleshooting skills. * ITIL experience: Comfortable working in an ITIL-based support model. * Hands-on background: Broad, practical experience across technologies-experience in smaller-company environments is a plus. * Ticketing systems: Experience with Freshservice or similar ITSM tools. * Basic tasks: Able to install and configure printers and other common peripherals. * Communication: Excellent verbal and written communication; strong user-facing interpersonal skills. * Professionalism: Consistently professional appearance and demeanor. * Leadership: Demonstrated leadership qualities or potential is a plus. * Passport: Valid passport required for travel to Canada. *Technical Stack:* * Endpoint management: Intune- Device enrollment and Autopilot - enrolling Windows, iOS, Android devices; configuring Windows Autopilot profiles and provisioning flows; validating enrollment failures and remediation steps. * Collaboration and content: SharePoint; Microsoft 365 suite including Teams * Messaging: Exchange Online * Cloud: Azure experience preferred, especially VM management * Licensing: License server administration familiarity preferred * Hardware vendors: Microsoft and Dell hardware support; experience working with CDW or similar vendors *Experience Level* Intermediate Level *Job Type & Location*This is a Contract to Hire position based out of Denver, CO. *Pay and Benefits*The pay range for this position is $25.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Denver,CO. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $25-34 hourly 5d ago
  • Data Center- HVAC

    Net2Source (N2S

    Technical support technician job in Denver, CO

    Job Title: Data Center Technician Duration: 6-12 months (Potential to convert to FTE) Shift: M-F 8pm - 5am / 8 am - 5 pm This role utilizes advance skills to perform preventative maintenance and corrective repairs in a Data Center operation. Oversight of electrical and mechanical systems, including but not limited to: Universal Power Supply (UPS) systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, and CMMS Work Dispatching. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform daily site inspections of all Mechanical & Engineering (M&E) systems and technical equipment, including servicing and maintenance. • Under close supervision, complete assigned work according to established processes and procedures in accordance with Environment, Health and Safety Policy - ensuring all safety processes and PPE requirements are followed. • Also, ensure all regulatory requirements and quality standards are met. • Oversee third-party vendors, ensuring compliance with developed processes, procedures, and all applicable laws/regulations. • Accompany vendors on site visits on an as needed basis and ensure site standards are met. Help create and develop work processes, Job Hazard Analysis reports, and SOPs for critical work with risk assessment. Ensure that CERM documents and logbooks are updated. • Complete all required training in order to ensure successful completion of all job-related responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE • High School Diploma/GED required, with 2-4 years of experience in mechanical or electrical engineering, preferred. • Knowledge of emergency response/standby/call out activities and protocols. Strong background in either HVAC or Electrical, preferred.
    $43k-63k yearly est. 1d ago
  • Industrial Print Technical Specialist

    Konica Minolta Business Solutions 3.8company rating

    Technical support technician job in Denver, CO

    Konica Minolta currently has an exciting opportunity for an IP Technical Specialist! Provide onsite technical support to customers on the operation, maintenance and repairs of ink jet printing systems. This includes documenting work performed, tracking parts usage, testing, calibrating, troubleshooting, loading software updates and performing preventative maintenance at scheduled intervals. We are looking for candidates in the following regions: Northern California; Denver, CO; and Chicago, IL. Responsibilities Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly Identify urgent situations that require additional actions to satisfy the customer's needs including escalations of technical issues; avoid customer downtime by recommending alternatives and workarounds Understand levels of customer entitlement and able to identify fee-based professional services activities for quote and execution Provide operator training and ongoing support High degree of self-motivation to succeed and dedicated to self- improvement Detailed knowledge in reading wiring diagrams, repair manuals related to digital press equipment Actively participate in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience Perform other projects and tasks assigned by Konica Minolta management Qualifications High school or equivalent Extensive technical service support knowledge (3 year minimum) Knowledge Skills and Abilities Strong working knowledge of industry, Production Print hardware, services and solutions offerings Proficiency in time management and organizational discipline Networking and software knowledge is necessary Ability to analyze, interpret and communicate technical data Ability to prioritize and organize work independently, without direct supervision Multi-tasking ability is a must Willingness to travel up to 50% Ability to work different shifts if necessary Strong responsibility, self-motivated, able to work under high pressure Excellent interpersonal, communication, presentation and listening skills Industry certifications in color, project and/or networking Prior offset press experience is a plus About Us About Konica Minolta Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
    $45k-73k yearly est. 4d ago
  • Treasury Management Technical Service Specialist

    Banktalent HQ

    Technical support technician job in Denver, CO

    Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. The Treasury Management Technical Services team has an opportunity for a TM Technical Services Specialist. What will your day look like? You will be: Responsible for providing level 1 and 2 technical support and training for new clients or users on the multiple Treasury Management products including Treasury Internet Banking, Remote Deposit, Positive Pay, ACH, Receivables Online, E-Invoicing and Payments, Outsourced Disbursements and other products. Training will include the introduction of the TM Knowledge Center to the users and may require resolution of hardware/software compatibility issues. Providing exceptional customer service to Treasury Management clients by assisting with complex technical issues related to the installation and use of software for specific bank products. Identify, investigate and propose solutions to technical issues. Work toward a resolution to root causes to prevent recurring issues. Responsible for cross-affiliate support of complex client enrollments as assigned and for coordinating file testing and transmission setups. Stay abreast of technology upgrades and product enhancements. Adhere to Bank policies and procedures. May assist with special projects as required as well as take on other duties as assigned. Qualifications: Requires a High School diploma or equivalent and 1+ years of banking, treasury and cash management products/services, IT hardware, software, computer applications, networks or other directly related experience. A combination of education and experience may meet job requirements. Working knowledge of banking, treasury and cash management products, application software, networks, PCs, LAN's, terminals and telephones. Good customer service, problem solving, analysis and communication skills, both verbal and written. Ability to train clients on Treasury Management products and systems. Ability to identify and resolve technical issues. Must be detail oriented. Good client relationship skills. Salary Range (Depending on Location and Experience): $20- 29/h Location and Schedule: This position is full-time in office with variable schedule options. The available office locations are: Denver, CO - 7222 E Layton Ave, Denver CO 80237 Houston, TX - 1801 Main Street, Houston TX 77002 Midvale, UT - 7860 S Bingham Junction Blvd, Midvale UT 84047 Apply now if you want to be part of a motivated and driven team and work with respected leaders. We need someone who is proactive, has a great attitude and wants to inspire others to achieve bank initiatives and drive loan growth.
    $33k-64k yearly est. 3d ago
  • Field Technician

    Ninyo & Moore, A Socotec Company

    Technical support technician job in Denver, CO

    Job Description: Ninyo & Moore Geotechnical & Environmental Sciences Consultants has an immediate opening for a soil and concrete Field Technician in Denver, Colorado The successful candidate must have a thorough understanding of standard test methods, and experience performing construction related soils and concrete tests typically performed by a field technician. Duties will include preparation of reports and other pertinent field data as well as maintenance of field and laboratory data files. Required Skills: A minimum of one year of experience providing on-site construction quality control services is required. The successful candidate will have demonstrated excellent verbal and written communication skills, positive attitude, good organizational skills, and a strong work ethic. Basic computer skills with Word and Excel is required. Radiation safety certification is required and ACI Field Tech 1 certification is REQUIRED. Must have a valid driver's license and excellent driving record. Status: Full time
    $32k-45k yearly est. 3d ago
  • Oil & Gas Field Technician

    Alliance Technical Group 4.8company rating

    Technical support technician job in Arvada, CO

    Oil & Gas Field Analyst The Field Analyst's primary responsibility is to perform routine field sampling operations and sampling equipment maintenance. This includes, but is not limited to, cleaning and repair of sample media, coordinating with field contacts, mobilizing to multiple sites, and collecting pressurized oil, gas, and water samples safely. The field analyst will be trained in HAZMAT packing and shipping and be able to correctly ship pressurized liquid and gas samples. The field analyst will also perform routine laboratory operations focusing on projects from arrival in the lab through reporting based on available instrumentation. This includes, but is not limited to, sample log-in, performing analysis, and scheduling instrument usage, troubleshooting issues, reviewing data, preparing reports, and performing follow-up investigations as needed. The Field Analyst will report to the Oil & Gas Operations Manager but will also regularly engage with the Assistant Oil & Gas Manager for specific project support. Field work for FA positions will be required on a specific project basis. Starting Rate - $24/hour Field Project Functions Coordinate with field contacts Map sampling sites Mobilize to sites at the time agreed upon Collect requested samples according to recognized methods and SOPs Provide a legible chain of custody and job notes Log in samples upon return to lab Trained in HAZMAT packing and shipping Ship pressurized liquid and gas samples to appropriate laboratory Laboratory Project Functions Initiate sample log-in Prepare Samples for analysis Set-up Instrument parameters, and perform analysis following written SOPS and/or GPA/ASTM Methodology Make records of all process steps with notes to be included in reporting Prepare Reports for internal use Administrative Functions Accurate recording of time for project billing purposes Respond to requests from Laboratory Manager to perform additional / follow-up analysis or reporting Other Laboratory Functions Clean and organize lab area Scheduled and unscheduled instrument maintenance Ensure proper cleanliness and operation of oil and gas trucks, tools, sampling media, and other equipment Help maintain cleanliness of laboratory and office area, especially the sample media room Specific Functions Log-in pressurized liquid, pressurized gas and ambient oil samples Double check COC and sample tags for consistency Run upstream samples (DHA, RVP, API, FLA, H2O) and midstream samples (Y-Grade, Round Robins) Run QA checks (ProMax bubble point, control charts, mass balance) Process reports and add them to directory folder Education/Experience Bachelor's degree in science or related field preferred 1-2 years laboratory experience preferred KEY BENEFITS INCLUDE: Medical, Dental, and Vision Insurance Flexible Spending Accounts 401(K) Plan with Competitive Match Continuing Education and Tuition Assistance Employer-Sponsored Disability Benefits Life Insurance Employee Assistance Program (EAP) Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st) Profit Sharing or Individual Bonus Programs Referral Program Per Diem & Paid Travel Employee Discount Hub EEO Commitment We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, religion, disability, age, genetics, active military or veteran status, and any other characteristics protected under applicable federal or state law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $24 hourly 5d ago
  • Diesel Field Technician/ Power Generation

    Smith Power Products, Inc. 3.7company rating

    Technical support technician job in Frederick, CO

    📍 Frederick, CO | Full-Time | On-Site Smith Power Products, Inc. About Us Smith Power Products, Inc. is the authorized servicing distributor for MTU-Rolls-Royce Power Systems, Detroit Diesel, DEUTZ, and Allison Transmission products throughout the Western U.S. With six regional distribution centers, we specialize in engines and power systems, offering maintenance service agreements, 24/7 emergency assistance, and technical field support. The Role We're looking for a skilled Field Service Mechanic to join our Frederick, CO team. In this role, you'll be responsible for the maintenance, troubleshooting, and repair of backup generators, heavy equipment, and related electrical systems. The ideal candidate has strong technical expertise, mechanical aptitude, and a commitment to safety and customer service. What You'll Do Perform preventive maintenance and repairs on diesel/gas-powered standby generators and heavy equipment Diagnose and troubleshoot mechanical and electrical issues on generator systems Service and repair Automatic Transfer Switches (ATS), including bypass isolation and closed transition types Conduct load bank testing, start-up, and commissioning of new installations Troubleshoot AC/DC circuits, read wiring diagrams, and replace electrical components Perform mechanical diagnostics (ignition systems, injection systems, valve adjustments) Complete warranty work per manufacturer guidelines Document work using Windows-based software, including job reports and photos Collaborate with other technicians on complex service calls Maintain safety standards and site compliance What We're Looking For Experience in generator maintenance, service, or installation Mechanical/electrical certification or proven repair experience preferred Strong troubleshooting skills in electrical and mechanical systems Ability to read technical manuals, datasheets, and schematics Excellent communication skills (written & verbal) Valid U.S. driver's license; ability to operate a service truck/van (with or without trailer) Ability to lift up to 75 lbs, work at heights, and handle outdoor conditions Comfortable with tablets/digital platforms for service logging Owns basic hand tools (specialty tools provided) Must be willing to relocate to Colorado Perks & Benefits Paid training and ongoing education Comprehensive benefits: Medical, Dental, Vision, Life Insurance 401(k) with company match Paid Time Off (PTO) + holidays Company vehicle and specialty tools provided Overtime/weekend work during emergencies (e.g., storm response) From $25-55/hour Equal Opportunity Employer Smith Power Products, Inc. is proud to be an Equal Opportunity Employer. We welcome applicants of all backgrounds and experiences.
    $34k-45k yearly est. 5d ago
  • Field Technician

    Covenant HR

    Technical support technician job in Greeley, CO

    Company - Our client is a leading field services provider supporting the energy and industrial sectors. Known for their commitment to safety, reliability, and innovation, they operate at the forefront of communication infrastructure and field automation solutions. With a strong reputation in the Oil & Gas industry, they offer hands-on training, career growth opportunities, and a close-knit, mission-driven culture. Job Title - Field Technician Location - Greeley, CO Role Type - Direct Hire Must Have Skills: Experience working outdoors in a construction or field environment Comfortable working with hands and performing physical tasks Ability and willingness to work at heights (towers range from 40ft to 200ft) Experience using safety equipment and operating in man baskets (65ft and 55ft lifts) Valid driver's license and clean driving record High adaptability and ability to perform varied tasks (e.g., climbing, concrete work, running fiber) Climber certification or training preferred (training provided if needed) Responsibilities and Job Details: Install, maintain, and troubleshoot field communication and control systems for Oil & Gas clients Perform regular inspections and repairs on equipment and systems Operate safely in outdoor and elevated environments using appropriate PPE Climb towers and utilize man lifts to service high-access installations Complete fieldwork including trenching, pouring concrete, and fiber optic installations Maintain accurate service records and documentation Respond to emergency and after-hours service calls as needed Demonstrate self-sufficiency and independent problem-solving in the field Collaborate with a team of six technicians while taking personal ownership of tasks Embrace ongoing training and mentorship to grow field expertise Represent the company's values of safety, integrity, and customer focus in every interaction
    $31k-45k yearly est. 3d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Denver, CO

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $34k-44k yearly est. 10d ago
  • desktop support

    Artech Information System 4.8company rating

    Technical support technician job in Greenwood Village, CO

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description desktop support location:denver ,co support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. The candidate must be able to provide on site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written. Additional Information For more information, Please contact Shubham ************
    $42k-52k yearly est. 60d+ ago
  • IT Support Team Lead

    Quanta Services 4.6company rating

    Technical support technician job in Aurora, CO

    About Us Intermountain Electric (IME) brings decades of experience as a trusted leader in electrical contracting. Founded in 1946, we began as a small company in Denver, CO, and have since grown to be part of the largest specialty contractor in North America. Today, we work with owners and contractors nationwide, delivering complex construction solutions across various industries, including aviation, mission critical, entertainment, and healthcare. At IME, our people are our most valuable asset. We are committed to fostering a culture that prioritizes safety, quality, and professional growth. Joining IME is more than just finding a job-it's about building a career with opportunities to advance and make an organizational impact. Power your future with IME and be a part of a team that drives success in every project. About this Role Intermountain Electric Inc. (IME) is seeking an IT Support Team Lead to join their growing team! Do you have the desire, skills, and proven strategy to be part of a winning team? Do you love the challenge of finding unique solutions for complex projects? Does the idea of growth and expansion motivate you? Are you a team player who is ready to take on the responsibility of a prime role in a growing company? Then come join us at IME's Headquarters in beautiful Denver, Colorado - one of the most sought-after locations in the U.S. The beautiful mountains, skiing, hiking, and adventure are only part of Colorado's allure. It is also home to many craft breweries, award-winning restaurants, a cultural downtown scene and annual events and festivals. The IT Support Team Lead will oversee daily help desk operations and team performance while also providing direct technical support to end users. This is a blended role that combines leadership with hands-on responsibilities. The Team Lead will be resolving complex technical issues, managing help desk tickets, and collaborating with stakeholders to ensure reliable, efficient, and responsive IT services across the organization. What You'll Do Key Responsibilities: Hands-On Technical Support: Respond directly to help desk tickets alongside the team, ensuring timely resolution. Troubleshoot and resolve hardware, software, and network-related issues for end users. Install, configure, and maintain workstations, laptops, mobile devices, and peripherals. Administer user accounts, access permissions, and security groups in Active Directory and Microsoft 365. Provide remote and in-person support for staff across multiple locations. Team Leadership: Supervise, mentor, and develop a team of IT Support Specialists, fostering a culture of accountability, learning, and service excellence. Provide technical guidance and act as the primary escalation point for complex issues. Help direct workload distribution and ensure support coverage. Onboarding and train new team members. Service Desk Operations: Monitor and manage the ticketing system to prioritize issues, assign tasks, and improve resolution times. Track and report KPIs including first-response time, resolution rate, and customer satisfaction. Documents support processes and solutions to build a knowledge base for the team. Technology & Process Improvement: Partner with business units to understand recurring issues and proactively implement solutions. Evaluate and recommend tools, systems, or automation that enhance support operations. Contribute to IT security awareness and compliance initiatives by ensuring proper practices at the support level. Department Contributions: Assist with IT budgeting and resource planning for support operations. Provide reporting and analysis to leadership on trends, recurring problems, and user satisfaction. Contribute to IT security awareness and compliance initiatives by ensuring proper practices at the support level. Additional duties as assigned. What You'll Bring Knowledge, Skills & Abilities: Strong knowledge of IT support processes, ticketing systems, and ITIL frameworks. Proficiency with Windows Operating Systems, Microsoft Office 365, and Active Directory. Excellent leadership, communication, and interpersonal skills. Strong problem-solving skills to resolve technical issues. Working knowledge of office automation products and computer peripherals such as printers and scanners. Demonstrated accomplishments in the following areas: Proficiency using Help Desk Software (ServiceNow, Service Desk by ManageEngine, etc.). Proficiency providing remote support via phone and remote-control applications, preferred. Education & Experience: Associate or Bachelor's degree in Information Technology, Computer Science, or related field; or a combination of relevant experience. 5+ years of progressive IT support experience, with at least 2 years in a team leadership or management role, preferred. What You'll Get Working Conditions: The majority of the time you will work in a typical office environment. Occasionally, you may travel to a construction job site. When on construction job sites you will encounter typical construction conditions including extreme temperatures, noise, dust, mud debris, welding, leading edge, trenching, and shoring, sometimes in a confined space. You may be required to visit multiple locations during any one day. Benefits Overview: IME provides an industry-leading comprehensive benefits package. Full-time employees are eligible to choose from a variety of healthcare coverage options, which become effective the first of the month after hire. In addition, employees are offered a substantial amount of PTO and are immediately eligible to make contributions to a generously matched and fully vested 401k. Salary Range: $72,250 - $97,750 *Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.* Established in 1946, IME is part of Quanta Services, the largest specialty contractor in North America. We base our business model on always doing the right thing and pride ourselves in finding the best processes and practices in everything we do. As an electrical contractor, we install and service the power and lighting to commercial and industrial buildings in the Western US. The statements included in this job description are not intended to be all-inclusive and other duties may be assigned as required. Intermountain Electric, Inc. (IME) is committed to providing equal employment opportunities to all employees and applicants and to creating an environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IME will provide reasonable accommodations to applicants and employees who are qualified for a job so that they may perform the essential duties of the position. IME strives to provide a safe work environment for its employees. Under applicable laws and regulations, IME conducts background checks on all final candidates. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation Range The anticipated compensation for this position is USD $72,250.00/Yr. - USD $97,750.00/Yr. depending on experience and qualifications. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
    $30k-41k yearly est. Auto-Apply 4d ago
  • On-site Field Network Technician

    Pacific Office Automation 4.7company rating

    Technical support technician job in Centennial, CO

    Pacific Office Automation is the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in eleven western states OR WA CA AZ NM NV UT ID CO TX & HI With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are seeking a On site Field Network Technician to join our service team in the Denver CO area Required SkillsKnowledge Knowledge of network connectivity network security and Wi Fi networks Good understanding of Windows servers environment and common operating systems Ability to work with a variety of customers and vendors some technical some non technical Ability to lead clients through discovery phase asking the right questions Aggressive problem solver Ability to travel locally to different clients Ability to communicate through phone email written documentation Qualifications Previous network field experience Knowledge of networking protocols and concepts SMTP FTP SMB Ports TCPIPKnowledge and hands on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications Strong communication skills and ability to work cohesively with clients Valid Drivers license and clean driving record Bonus Skill Set Good understanding of Mac OS environment CompTIA Network certified Previous experience working in managed IT services Basic understanding of VOIP technology Benefits Advancement and growth into leadership roles Team player environment MedicalDentalVisionLife insurance plans Matched 401k PTO Vacation Sick LeaveFSAHSA ProgramsCompany car for work and personal use Compensation 20 25hr DOEOur Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite
    $53k-65k yearly est. 14d ago
  • Client Services Support - On-Site

    Eurofins USA Clinical Diagnostics

    Technical support technician job in Centennial, CO

    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. Job Description Manage phones through intake calls or making calls to clients to address their needs Engaging in active listening with clients confirming or clarifying information Manage SSR workflow and response time to ensure testing department SSRs are clear and understandable to client, they are correct, and resolution/closures are timely Assist with supply requests Manage send out and report workflow to ensure testing department is sending results as results become available Manage support emails to assist in responding to clients' needs and ensure a timely response to our clients Managing Client Interaction documentation Effectively communicate with Donor Service Team Manage Client Operational Notifications such as Federal Express Delays, System Outages, etc. Manage Corrected Report workflows to ensure testing departments are releasing reports in a timely manner Manage requisition archive workflow Establish and maintain strong, positive relationships with clients Act as primary point of contact between the client and the organization Understand the client's needs, preferences, and expectations Address client inquiries, concerns, and issues promptly and effectively, escalate issues appropriately Provide technical or product support as needed and as appropriate Troubleshoot problems and work to find suitable solutions Maintain detailed client records and account information Monitor client usage and activity Gather feedback from clients to understand their satisfaction and concerns Analyze feedback to identify trends and areas for improvement Provide recommendations to the organization based on client input Prepare regular reports on client engagement, satisfaction, and key performance indicators (KPIs) Maintain detailed records of client interactions and communications Collaborate with sales, marketing, product development, and other teams to meet client needs Communicate client feedback and requirements to internal teams Make decisions and resolve issues independently when possible Escalate complex or critical client issues to appropriate teams or management Stay updated on industry trends and best practices in client service Suggest and implement process improvements to enhance client satisfaction Meet or exceed client service performance metrics, such as response time, client satisfaction scores, and revenue targets Ensure all client interactions adhere to ethical and legal standards Maintain client confidentiality and data security Be prepared to handle and communicate effectively during crisis or client emergencies Continuously develop and enhance client service skills through training and professional development opportunities Work effectively as part of the client service team to achieve common goals and objectives In order to meet Eurofins DPT's quality policy and objectives, all employees are expected to meet basic expectations of Eurofins DPT's quality management system including, but not limited to good workmanship, adherence to standard operational procedures, training, good documentation practices, and accurate recordkeeping. Qualifications Candidate must be located in Colorado within a commutable distance of Centennial. This is NOT a remote position. High school diploma or GED required Associate's or Bachelor's degree in a related field, such as biology or chemistry, preferred 2+ years of customer service support experience Strong verbal and written communication skills Effective time management, organizational skills, and the ability to multi-task and prioritize with minimal assistance Ability to partner effectively with management and laboratory teams Excellent communication, interpersonal, and negotiation skills Intermediate Excel, Word, PowerPoint, Outlook, and other systems Ability to work in a controlled environment and within Quality Systems under regulatory requirements While not a strict requirement, we highly value candidates with prior laboratory experience. This could include internships, research assistant positions, or work in a similar scientific & health related setting. This laboratory carefully maintains all hazardous materials. All employees must abide by Eurofins DPT's Safety and Exposure procedures. This includes using the provided safety clothing and equipment. For a list of potential chemical hazards, see appropriate SDS standards sheet. Additional Information Compensation: $20 - $23 hourly Schedule: Training Schedule: Monday through Friday, 8:00am-4:30pm, for a minimum of 90 days. Regular Work Shift: Friday through Monday, 4x10-hour shifts from 1:30pm-12:00am. What we offer: Excellent full time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays Eurofins USA Clinical Diagnostics is a Disabled and Veteran Equal Employment Opportunity employer.
    $20-23 hourly 60d+ ago
  • Client Services Tech 1

    Environmental Science 3.7company rating

    Technical support technician job in Evans, CO

    Shift: Monday through Friday, - 10:00 AM - 7:00 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. Client Services Tech 1 Make an impact. Build a career. At Pace , we're committed to continuously moving science forward; to innovate and advance sustainable practices that improve the health and safety of our communities and lives. Ask any of us, and you'll hear the same thing repeated again and again: we work here because what we do positively impacts the world. If you're curious, driven and inspired by the idea of doing important work with real-world impact, there's no better place to build your career. Compensation: $20.00 per hour Find your place at Pace Join us as a Client Service Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll receive all the training you need to successfully take on your new role and grow an exciting laboratory sciences career at Pace . What you'll do Coordinate and perform sample-related activities, including shipping and receiving, processing and administration Maintain and update appropriate documentation and databases Participate in training on fundamental lab support policies, programs, and practices What you'll bring High school diploma or equivalent Experience in a laboratory or environmental testing setting is preferred, but not required Ability to perform work in a lab or office setting, remain standing for long periods, work around strong smells, and wear personal protective equipment while handling samples (e.g., lab coat, safety glasses and gloves; all PPE provided by Pace ). What we promise Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and tuition reimbursement Opportunities to build a rewarding career An inclusive culture that stands for integrity, innovation and growth Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace , you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $20 hourly Auto-Apply 10d ago
  • Data Center Technician - Mount Pleasant, WI

    Teksystems 4.4company rating

    Technical support technician job in Denver, CO

    *Power Up Your Career - Join a Data Center Team Driving the Future!* Ready to be at the heart of technology innovation? Step into a role where every day brings new challenges, cutting-edge hardware, and the chance to make a real impact. We're searching for passionate Data Center Technicians to join a fast-moving team tackling large-scale GPU deployments and next-gen networking projects. Why This Role Rocks: * *High-Voltage Impact:* You'll be hands-on with the latest servers, GPUs, and fiber optics-building the backbone of tomorrow's digital world. * *Epic Projects:* Dive into complex deployments, troubleshoot mission-critical systems, and help launch tech that powers global operations. * *Team Energy:* Collaborate with driven experts who thrive on solving problems and pushing boundaries. * *Growth Unleashed:* Lead, learn, and level up your skills in an environment that rewards initiative and innovation. What You'll Tackle: * Diagnose and resolve server, GPU, and network issues-fast. * Deploy, rack, stack, and cable hardware with precision and speed. * Team up to keep operations seamless and projects on track. * Own support tickets and document wins using digital tools. * Mentor teammates and drive project success. * Work with the coolest tech in a large-scale data center. What You Bring: * 3+ years of hands-on data center experience (break/fix, deployment, troubleshooting). * GPU deployment experience? That's a huge plus! * Mastery of hardware installation, cabling (Cat5, Cat6, fiber), and network troubleshooting. * Leadership chops and a drive to manage complex projects. * Stellar communication and documentation skills. * Flexibility for day or night shifts-and a readiness to travel when needed. Shifts That Fit Your Life: * Multiple day and night options-find your groove! Location & Pay: * Mount Pleasant, WI * Competitive pay range of $30/hr to $49.50/hr *Ready to supercharge your career and work on projects that matter? Apply now and join a team that's shaping the future of technology!* ** *#DC25* *Job Type & Location*This is a Contract position based out of Denver, CO. *Pay and Benefits*The pay range for this position is $30.00 - $44.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Denver,CO. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $30-44 hourly 4d ago
  • On-site Field Network Technician

    Pacific Office Automation 4.7company rating

    Technical support technician job in Englewood, CO

    Job Description Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a On-site Field Network Technician to join our service team in the Denver, CO area. Required Skills/Knowledge: Knowledge of network connectivity, network security and Wi-Fi networks. Good understanding of Windows servers environment and common operating systems Ability to work with a variety of customers and vendors (some technical some non-technical) Ability to lead clients through discovery phase (asking the right questions) Aggressive problem solver Ability to travel locally to different clients Ability to communicate through phone / email / written documentation Qualifications Previous network field experience Knowledge of networking protocols and concepts (SMTP, FTP, SMB, Ports, TCP/IP) Knowledge and hands-on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications Strong communication skills and ability to work cohesively with clients Valid Driver's license and clean driving record Bonus Skill Set Good understanding of Mac OS environment CompTIA Network+ certified Previous experience working in managed IT services Basic understanding of VOIP technology Benefits Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs Company car for work and personal use! Compensation: $20-$25/hr DOE Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger. #LI-Onsite
    $20-25 hourly 15d ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Westminster, CO?

The average technical support technician in Westminster, CO earns between $26,000 and $59,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Westminster, CO

$39,000

What are the biggest employers of Technical Support Technicians in Westminster, CO?

The biggest employers of Technical Support Technicians in Westminster, CO are:
  1. Dave & Buster's
  2. Daveandbusters
  3. JPMC
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