Information Technology Professional (IT Support)
Technical Support Technician Job In Las Vegas, NV
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education .
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors .
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Network Administrator/Technician
Technical Support Technician Job In Las Vegas, NV
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
JOB SUMMARY
-ESSENTIAL FUNCTIONS/DUTIES
Working under general technical guidance, an Electronic Technician III specializes in ground-based electronic systems and works on various types of electronic equipment and related devices through a combination of installing, maintaining, repairing, overhauling, troubleshooting, modifying, construction, and testing. Employee will be responsible for the following functions/duties:
• Operate and maintain electronic transmitting and receiving equipment, digital and analog computers, industrial measuring and controlling equipment, microwave amplifiers and transmission lines, high-voltage power supplies and keying circuits, indicators and displays, and antenna positioning systems
• Apply technical knowledge of electronic principles to solve basic problems using diagrams, schematics, engineering data, and test equipment
• Diagnose equipment malfunctions and effect repairs to restore equipment to required operating condition
• Manipulate computer keyboards and view and interpret computer displays
• Troubleshoot to the component level and make needed repairs
• Assist and/or provide occasional work direction to lower-level technicians
• Perform other job-related duties, as required DESIRED QUALIFICATIONS
• DoD Information Assurance Certification (DoD 8140)
• Cisco Certification or Equivalent REQUIERMENTS -- EDUCATION, TECHNICAL, AND WORK EXPERIENCE An associate's degree or higher from an accredited college; or technical schooling with courses in math, basic electronics, and microwave theory; or a military equivalent and a minimum of 7 years of hands-on experience are required for this position. In addition, an Electronic Technician III must possess the following qualifications:
• International Society of Certified Electronics Technicians (ISCET) certification
• Comprehensive knowledge in general electronics
• Demonstrated expertise in electronic, electro-mechanical, and computer systems and the test equipment used to maintain and repair equipment
• Experience with tubes, transistors, logic gates, and/or high-power radio frequency (RF) devices
• Expert-level troubleshooting and soldering capabilities SALARY The expected salary range for this position is $76,107.20 to $85,612.80 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS
• Medical, Dental, Vision Insurance
• Benefits Active on Day 1
• Life Insurance
• Health Savings Accounts/FSA's
• Disability Insurance
• Paid Time Off
• 401(k) Plan Options with Employer Match
• 4% Match with 8% Contribution
• 100% Immediate Vesting
• Tuition Reimbursement
OTHER RESPONSIBILITIES
Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONS
Employee will be required to work some shift work, at remote locations, and occasional over-night assignments. Work is performed both indoors and outdoors. Outdoor duties may be performed on even or uneven surfaces, which may be dry or wet. Grease or oil may be found on working surfaces. Outdoor duties may be performed on gravel or shingled roof. Climbing stairs, ladders, towers, and scaffolds, and the ability to lift up to 50 lbs, (anything heavier requires two or more people or mechanical assistance) are required. A government vehicle is used on an as-needed basis. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JELT4; JOM68 #LI-IA1 Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Technical Support Specialist
Technical Support Technician Job In Las Vegas, NV
Job Details Las Vegas - LAS VEGAS, NV Part TimeJob Posting Date(s) 10/22/2024Description
Konami Gaming is looking for a Technical Support Specialist to join our team!
This is a part time role, and must be available to work holidays, weekends and nights.
This position is responsible for technical and customer support for Games R&D related (e.g., iGaming, HHR, NYL, Bingo, etc.) systems, games, and infrastructure. Responsibilities include providing technical support; providing customer/operator support; troubleshooting technical related issues; researching and escalating reported issues; providing immediate assistance when issues are reported; updating/creating technical documentation. The incumbent will ensure common issues and resolutions are well documented and shared amongst team members. This position requires the working of non-business hours and holidays to provide immediate support to customers and operators with no-to-minimum supervision.
What you'll be doing:
Function as first point of contact when there is a customer or operator request, question, or issue.
Providing technical and customer support to clients, customers, and operators.
Troubleshooting Games R&D related systems, game, and user related issues.
Escalating issues to appropriate team members after thorough research/testing is conducted/provided.
Providing immediate assistance to common Games R&D related system, game, and user related issues.
Maintains and updates customer relationship management and bug tracking systems.
Updates and creates clear/concise technical documentation.
Working non-business hours and holidays to provide immediate support to the customers and operators.
Performing additional tasks or projects to improve overall productivity, efficiency, and level of service, as assigned.
Always complies with the company's regulatory guidelines and corporate policies.
Maintains confidentiality regarding the company, products, and employee information.
About Konami Gaming, Inc.:
For Players. For Operators. For Each Other.
Konami Gaming, Inc. entered the US gaming market in the 2000s and we have spent the last two decades moving the industry forward with breakthrough games, head turning cabinets, and a casino management system that brings it all together. Over that time, we have garnered our share of awards and established a corporate culture of success and innovation.
A world leader in systems and game development, Konami can offer you the best of both worlds - stability within a dynamic, creative environment. We are excited to announce that Konami Gaming Inc. is growing and expanding into new product lines, including premium and standard games, and new market segments. As we enter a new growth period for the Company, we are expanding our reach to attract top talent in game studio operations, technology and product development.
Qualifications
What we'll want you to have:
Pursuing or having a bachelor's degree from a four-year college or university (or higher degree) in a related field. Demonstrates basic industry knowledge relevant to the gaming industry, technical system support, IT knowledge, and other technical concepts.
One year plus related experience with technical system/IT support. IT system and networking experience is preferred. Gaming industry game/system/infrastructure experience preferred. Physical server and cloud-based servers (e.g., AWS) deployment experience is preferred.
Intermediate and above level understanding and usage of Microsoft Office products. Must be able to communicate professionally and efficiently (verbal and written) with all levels of the business. Must be able to obtain and retain gaming licensure.
Additional Requirements:
Part time/up to 20 hours. Must be available evenings, weekends, and holidays.
Work Environment:
Part time/up to 20 hours. Must be available evenings, weekends, and holidays.
Must be available to work holidays, weekends and nights.
Konami Gaming is an Equal Opportunity Employer committed to diversity in the workplace. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, marital status, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
If you need a reasonable accommodation because of a disability for any part of the employment process, please call ************ and let us know the nature of your request and your contact information.
Computer Field Technician
Technical Support Technician Job In Las Vegas, NV
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Convention Center Support Technician
Technical Support Technician Job In Las Vegas, NV
Keeping end users up and running with grace and customer service.
Convention Center Support Technician
About the role
Passionate about keeping enterprise convention center users connected and worry-free? Your next role will ensure our clients are connected, supported, and taking care of for all of their conference needs. Based in our Las Vegas office you will be responsible for managing on-site day of convention connectivity for one of our largest clients and their conference spaces.
What you'll be doing
As part of the Operations Organization, you'll help provide technical support, setup and breakdown, maintenance and technical inventory management. It's a role with a lot of variety, and day-to-day, you'll mainly be involved with:
Perform routine maintenance and troubleshooting of technical equipment and systems.
Interact with event organizers and attendees to address technical issues and ensure a positive experience.
Ensure all setups comply with safety regulations and standards.
Keep track of equipment inventory and report any damages or losses.
What you'll bring
Think you could make a difference here? We're looking for someone who genuinely cares about the welfare of our team. You'll want to make an impact from day one. With big ideas about how to improve our culture and the knowledge to get people on board. You will also have some of the following:
Previous experience in a similar role, preferably in a convention center or event venue.
Proficient with modern audio-visual equipment, strong problem-solving skills, and excellent customer service abilities.
Basic Cisco connectivity experience, CCNA preferred
Excellent customer service experience and top-notch verbal and written communication skills
About us
At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow's greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.
Why work with us?
We're large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You'll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you'll make your mark on projects that matter and find new strengths along the way.
We also offer:
Salary: $37 - $40 per hour
Annual Bonus: 5%
Thousands of LinkedIn Learning courses
Flexible working opportunities
Competitive benefit packages
Parental leave with up to 20 weeks paid at full salary
Vacation starting at 15 days increasing with length of service
10 days paid sick leave
4 days off each year to volunteer
Ready to apply?
Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.
Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it's important to us, to our future. To build a workforce that's representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers' problems in the smartest ways possible.
We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.
National Technical Support Specialist
Technical Support Technician Job In Henderson, NV
Job Details Henderson, NV Hybrid Full Time Not Specified Day EngineeringDescription
In the context of UPS (Uninterruptable Power Supply) systems, the primary responsibility of the National Technical Support Specialist (NTSS) is to provide quality technical support and information to Nationwide Power field service personnel, sales representatives, marketing team members, active clients, and prospective clients.
Examples of Technical Support:
Assist in UPS troubleshooting, system diagnosis, procedures, and part confirmation via phone, e-mail, tickets, or Team calls
Assist in equipment sales solutions.
E.g. Sizing equipment, verification of reuse of equipment
Assist in technical training content development
To ensure that the NTSS remains informed about current UPS system processes and procedures, as well as upcoming new UPS products, the UPS Technical Support Specialist will be required to participate in UPS maintenance activities.
The National Technical Support Specialist must demonstrate initiative and intuition in the technical support needs of the company. Examples include:
Initiating, creating, and implementing Technical Advisories based on support calls
Logging equipment, and procedures for future technical training
Communicating with Team members, and OEM representatives for solutions to technical support requests
Goals
Continually strive for Zero Defects [ZD] in technical support
Maintain an environment of high technical proficiency
Communicate clearly and professionally
Qualifications
Experience, Skill, and Educational Requirements
Minimum 5 years' experience directly working on UPS systems
Advanced understanding of UPS systems and auxiliary equipment such as Batteries, Network Management Cards, and Maintenance Bypass Cabinets
BA or BS in Electronic Engineering is desired
Relatable Military training and critical power industry experience are considered desirable
UPS Manufacturer Training background is desired
Contractor's license (not required, however highly desired)
Excellent communication skills, writing, email, and phone skills
Strong organizational skills
Proficient in Microsoft Word, Excel, and PowerPoint
Computer Literacy
Proficient in Adobe Acrobat
IT Support Specialist - part time
Technical Support Technician Job In Las Vegas, NV
Accessible Space Inc. (ASI) is a national nonprofit organization providing housing and personal care services to individuals with physical disabilities, seniors and veterans.
Accessible Space, Inc. is currently seeking a qualified Part time IT Support Specialist to join our team.
The IT Support Specialist provides assistance and support in the areas of computer systems and data processing.
Job duties include but not limited to: Provide daily assistance and user support, including creating/updating user accounts and setup of peripheral devices. Provide direction and training, in understanding computer hardware, software, and systems applications. Provide consultation and support to ASI computer users when computer or network problems arise. Troubleshoot access and functionality issues. Work with providers and/or users to remedy problems and prevent future occurrences. Install and maintain computer software applications. Assist in installation, configuration, and maintenance of new systems and applications. Assist in maintaining the computer network to ensure access to and performance of all computer systems. Monitor the anti-virus software to ensure all devices remain properly protected and virus-free.
To qualify you must have: One year of successful related technical support experience. A working knowledge of and experience with MS software products. Demonstrated skills and experience in the administration and support of IT systems and networks. Excellent communication skills and the ability to work well with a range of individuals at all levels within the organization. Ability to communicate clearly and professionally over the phone.
We offer a generous compensation package - daily pay, paid time off, paid holidays, education reimbursement employee assistance program and much more!!
We want you to join our team!
ASI is an affirmative action, equal opportunity employer. It is the policy of Accessible Space, Inc. not to discriminate against any person based on race, creed, religion, sex, sexual orientation, color, national origin, ancestry, familial status, age, disability, marital status or status with regard to public assistance or any other protected status. Other details
Pay Type Hourly
Min Hiring Rate $20.00
Max Hiring Rate $23.00
Technology Support Specialist II, Premier Trust
Technical Support Technician Job In Las Vegas, NV
Current Employees and Contractors Apply HereOsaic Careers
Technology Support Opportunity in Financial Services
Technology Support Specialist II
Role Type: Full time (5 days Weekly in Office)
Salary: $60,000 - $70,000 per year + annual bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, experience, and education.
Our competitive salaries are just one component of Osaic's total compensation package. Additional benefits include: health, vision, dental insurance, 401k, vacation and sick time, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: *******************************************
Summary:
The position of Technology Support is responsible for providing support to department management, trust officers and administrators. The position is also expected to provide support to the Technology Officer in developing and maintaining systems to provide efficiency for daily operations of Premier Trust.
Responsibilities:
Maintains a thorough working knowledge of all applications on the network
Implement network security measures to protect against unauthorized access and cyber threats
Manage firewalls, intrusion detection/prevention systems, and access control policies
Maintain on premise Windows Server administration
Conduct network vulnerability assessments and remediation
Plan for future network growth and scalability needs
Designing, implementing, maintaining, and troubleshooting an organization's networks, ensuring optimal performance, security, and connectivity by managing hardware like routers, switches, firewalls, and overseeing network infrastructure
Develop and maintain the organizations Information Security Policies and Procedures
Develop and maintain the organizations Microsoft 365 tenant; Exchange, Intune, Entra, conditional access policies, baseline configurations
Ensuring technology standards and best practices are met
Assist the Technology Officer to test and maintain disaster and emergency recovery plans
Act as a backup to the Technology Officer's daily duties; basic desktop support, system maintenance, liaison to Ergos fka Anexeon, etc.
Works with other departments to use new technologies to streamline company policies and rules
Evaluates new technology and makes recommendations on technological solutions
Respond to routine inquiries and provide effective customer service and assist in resolving problems within given authority
Refers problems to appropriate individuals and ensures answers or information is received by inquiring party
Ability work independently and in a team environment
Maintains strict confidentiality of all records and data received and produced.
Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies and procedures when reviewing trusts.
Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer.
Comply with all company policies and procedures, state laws and regulations.
Participate in required annual BSA/AML/OFAC and Compliance training.
Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit.
Consistently report to work on time; adhere to scheduled breaks; attend all meetings and training as required of the position.
Understand business implications of decisions; display orientation to profitability; align work with strategic goals.
Treats people with respect; Inspires the trust of others; works with integrity and ethically; upholds organizational values; accepts responsibility for own actions.
Demonstrates knowledge of adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce.
Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
Performs the position safely, without endangering health or safety to himself or herself or others, will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standard and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
All other duties as assigned
Education Requirements:
High School Diploma or equivalent (GED) required.
Basic Requirements:
Salesforce knowledge is a plus
Must be proficient in utilizing various software packages including Microsoft Office, Outlook, Power Point and Excel.
Effective communication and leadership skills.
Ability to analyze complex problems and identify appropriate solutions.
Ability to make rule based and analytical decisions.
Ability to organize, prioritize and handle multiple tasks.
Ability to conduct training needs analysis.
Ability to pay close attention to detail.
Ability to maintain complete confidentiality of information
Ability to effectively function as a team player
Ability to be at work on a regular and predictable basis
Current Employees and Contractors Apply Here
Dynamic PC Support
Technical Support Technician Job In Las Vegas, NV
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Desktop and Network Support Dispatch Las Vegas (USA)
Technical Support Technician Job In Las Vegas, NV
Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications.
• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team.
• Ability to lift / move computer equipment weighing up to 50Lbs.
• Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS.
• Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
• Smart hand support for peripheral and networking hardware, including, but not limited to:
• monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi- port data termination panels all under ‘Smart Hands' capability.
• Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting & resolving issues related to end-user network cabling.
Advanced knowledge of computer hardware systems, chip sets, memory modules, and peripherals.
Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS office 365, Active Directory, SCCM, DHCP, VPN and others.
Requirements
Excellent written and oral communications skills with clients and management as well as people skills.
• Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with a sense of urgency
• Bilingual (English & Local B2)
Items
Console cable for CISCO and Silver Peak
Full Internet ready mobile,
Noise Cancellation head sets
Team Viewer, MS-Teams, Putty, Remote connection software, Admin Access of the Laptop ,
RJ45 port on Laptop
• Experience of ticketing tools (ServiceNow / Remedy etc.) additional advantage
Systems & Support Specialist
Technical Support Technician Job In Las Vegas, NV
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
This position entails installing, maintaining and supporting a slot accounting system for a slot route operator and multiple casinos. Experience with desktop hardware, slot accounting/player tracking systems and network connectivity a plus. Strong customer service and troubleshooting skills required.
Typical duties include:
Resolving customer issues through phone, network and on onsite support
Install and testing of systems at new and existing locations
Maintaining an inventory of installed software, managing software and procedures for upgrades
Working with hardware and software vendors to verify timely product delivery and ensuring new equipment is installed and ready to operate on schedule
Analyzing and making recommendations for hardware and software standardization
Creating user accounts and managing access control based on company policies
Terminating and testing network cabling
Must be able to lift 50lbs.
Reliable Transportation required
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Systems & Support Specialist
Technical Support Technician Job In Las Vegas, NV
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
This position entails installing, maintaining and supporting a slot accounting system for a slot route operator and multiple casinos. Experience with desktop hardware, slot accounting/player tracking systems and network connectivity a plus. Strong customer service and troubleshooting skills required.
Typical duties include:
Resolving customer issues through phone, network and on onsite support
Install and testing of systems at new and existing locations
Maintaining an inventory of installed software, managing software and procedures for upgrades
Working with hardware and software vendors to verify timely product delivery and ensuring new equipment is installed and ready to operate on schedule
Analyzing and making recommendations for hardware and software standardization
Creating user accounts and managing access control based on company policies
Terminating and testing network cabling
Must be able to lift 50lbs.
Reliable Transportation required
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
IT Help Desk Tier 1
Technical Support Technician Job In Las Vegas, NV
Description & Requirements The help desk provides vetting and approval and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Project Specific Essential Duties and Responsibilities:
•Diagnose, resolve, and follow up on issues relating to various user concerns
•Provide remote support and resolve issues for users whom may be at remote offices or home office users
•Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository
•Assist in troubleshooting advanced technical issues within the network and telecommunications environments
•Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment
•Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations
•Identify areas deserving attention in the technical support environment, and consult with management
•Ensure tickets are accurately documented and resolved in a timely manner
•Work within the team framework created by management and work with team members on assigned projects
*Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescribed guidelines.
- Communicates routine information in a clear and accurate way with internal & external contacts.
Project Specific Background & Experience Required:
- May have additional training or education in area of specialization
- Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies
- Experience with and/or ability to use call center telephony equipment
- Experience in customer support or call center support
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project)
- Government experience preferred
- Strong verbal and written communication skills
- Strong analytical and problem-solving skills
- Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences
- Highly detail-oriented, organized, timely, and customer service-oriented
- Ability to work well independently and in a team setting
- Adaptable, flexible and able to deal with ambiguity and change
- Excellent oral and written communication and customer service skills
- Excellent attention to detail and good analytical skills
#techjobs
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
17.75
Maximum Salary
$
21.00
Information Technology Support Technician
Technical Support Technician Job In Las Vegas, NV
Job Details Las Vegas, NV Full Time Day Information TechnologyDescription
The Siegel Group (TSG) is a seasoned real estate investment and management firm known for revitalizing under-performing properties in sectors like multifamily and extended-stay. With over two decades of experience, TSG enhances property values through its comprehensive in-house teams, focusing on urban areas with growth potential. TSG consistently aims to exceed its high standards of excellence, contributing significantly to urban revitalization.
Role Summary
We are looking for a top-notch IT Support Technician to join the IT department at an established, nimble, fast-moving company. A comprehensive compensation plan includes medical insurance, mobile device, and mileage allowance. Daily activities require an individual to be capable of handling both routine and complex troubleshooting activities: working in office, utilizing remote diagnostics, or jumping in the car to head to a site. This is a critical position that requires interaction with internal customers, Senior level executives, outside vendors.
Responsibilities
On a day-to-day basis, the technician's responsibilities will be to provide technical support and troubleshooting network, desktop, and/or systems hardware and software.
Screens and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems in our corporate office, hotels, and flexible stay apartment buildings.
Malware/Virus troubleshooting and resolution
Install, configures and upgrade computer hardware and software.
Provides end-user software troubleshooting and support.
Applies advanced diagnostic techniques to identify problems, investigate causes and recommend solutions.
Provides on-boarding processing to include Active Directory account creation; distribution list association; iPhone configuration; and Office365 and network accounts.
Participates in the administration of e-mail systems.
Provides phone, helpdesk, and onsite support for local and remote users.
Maintains current knowledge of relevant technologies as assigned.
Participates in special projects as required.
Qualifications
Associate's degree in Computer Science or related field from an accredited college or university; 3+ years' moderate to complex experience troubleshooting and maintaining desktop systems and peripherals. Equivalent combinations of education and experience may be considered.
Network certifications are a plus.
Other Technology certifications a plus
Demonstrates professional writing skills; verbal communication; is comfortable in a multi-tasking; fast paced work environment. Possesses the ability to communicate technical knowledge in layman terms; to work independently; is aggressively motivated in the pursuit of knowledge and is selflessly team oriented.
Must be in good standing with DMV and have valid driver's license
Knowledge and experience in:
Windows 7-10
Active Directory Administration Router, firewall, and switch configuration and troubleshooting
LAN, SDWAN, VoIP, DHCP and DNS configuration and troubleshooting
POTS and low voltage cabling
Punch-down of 66 and 110 blocks
Physical Demands:
This job requires the employee to regularly talk and hear. The employee is often required to stand, walk, bend, kneel, stoop, crouch, crawl, lift, balance, push, pull, and climb.
The employee must frequently lift and/or move items over 50 pounds.
This job requires close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to stand or sit for extended periods of time
Must be able to drive to client locations.
For the right candidate, there is tremendous opportunity to grow in this company. We are in a growth mode. That means it's a fast-paced environment and opportunities will grow as the company does.
This is a full-time position. 8am-5pm, 40 hours per week. 24/7 On call on rotation. Must be willing to travel out of state (10%), and work overtime when necessary.
Information Systems Help Desk - User Support Services
Technical Support Technician Job In Las Vegas, NV
Information Systems Help Desk - User Support Services - (2500018K) Description Download/View the job description below for full details & minimum position requirements: ******************************************************************** Months: 12 / Hours: 8
*To be eligible for this position, please ensure that you have completed there -year employment history on the application and uploaded the required documentation:
1. High school graduation or other equivalent, (i.e., GED, college, technical, or trade school transcript, foreign equivalency, etc.).2. Two (2) years of college or technical school, including courses in computer applications and/or networking, plus two (2) years of professional computer experience, including word processing, database, and spreadsheet applications; creation of complex queries and reports; and end-user training and/or support; or,Four (4) years of professional computer experience, including word processing, database, and spreadsheet applications; creation of complex queries and reports; and end-user training and/or support.
Note: Please email your resume to ****************** & ******************* at the time of application. Please list the position title you are applying for in the subject line. Primary Location: LAS VEGASWork Locations: USER SUPPORT SERVICES 4260 EUCALYPTUS AVENUE BLDG. 14 LAS VEGAS 89121Job: Information SystemsOrganization: Superintendent Office RegularShift: Standard Day JobJob Posting: Feb 10, 2025, 10:30:00 PMUnposting Date: Feb 16, 2025, 7:59:00 AM
IT Technician 3, University Police Department
Technical Support Technician Job In Henderson, NV
Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application: * The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents.
* Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.
* Please note, recruitment will close without notice when a hiring decision has been made.
If you need assistance or have questions regarding the application process, please contact the Human Resources department at ************** or *********************.
Job Description
The University of Nevada, Las Vegas invites applications for IT Technician 3, University Police Department.
PROFILE of the UNIVERSITY
Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 31,000 students and more than 3,900 faculty and staff. To date, UNLV has conferred more than 136,000 degrees, producing more than 120,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us on line at: *******************
COMMITMENT to DIVERSITY
The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.
ROLE of the POSITION
The position provides a broad range of IT assistance to University Police Department personnel regarding technical needs and equipment usage. The IT Technician 3 will install software, resolve general technology needs, assist with use, error resolution, network connections, password reset, and service request coordination, referral, and escalation. Serve as initial point of contact for general IT service requests. Document all requests and related communication in the appropriate service management tool. A few other responsibilities include: deploy technology equipment, move, deliver, and setup hardware to user requirements. Update inventory to reflect location and possession of property. Test implementation of new systems, and conduct and update inventory of department technology.
QUALIFICATIONS
Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience as described above.
SALARY
Grade 30 Step 1, salary $52,200. "Step" means the number assigned by the Division of Human Resource Management to identify a specific rate of pay within a grade. Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.
APPLICATION DETAILS
THIS RECRUITMENT MAY CLOSE PRIOR TO THE ANNOUNCED CLOSING DATE BELOW BASED ON VOLUME OF APPLICATIONS RECEIVED.
Submit a letter of interest (cover letter) and a detailed resume listing qualifications and experience. If you are a veteran, please attach your DD-214 or other applicable official documentation to your application as evidence of Veterans or Disabled Veteran's status.
All documents should be attached in the CV/Resume attachment section when applying.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. The resume must have a detailed description of the major duties that you performed as a part of each job; applicants must demonstrate that they qualify for this position. Education (including High School) and experience must be clearly documented. Your application will NOT be moved forward if your application is incomplete.
Materials should be addressed to Ben Lawson and must be submitted online. We do not accept emailed materials.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
EEO/AA STATEMENT
UNLV is an Equal Opportunity / Affirmative Action educator and employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. The University of Nevada, Las Vegas employs only United States citizens and non-citizens lawfully authorized to work in the United States. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply.
TITLE IX STATEMENT
UNLV does not discriminate in its employment practices or in its educational programs or activities, including admissions, on the basis of sex/gender pursuant to Title IX, or on the basis of age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, color or religion pursuant to Title 4, Chapter 8, Section 13 of the NSHE Handbook. Reports of discriminatory misconduct, questions regarding Title IX, and/or concerns about noncompliance with Title IX or any other anti-discrimination laws or policies should be directed to UNLV's Title IX Coordinator Michelle Sposito. The Title IX Coordinator can be reached through the online reporting form, by email at ***************************, by phone at **************, by mail at 4505 S. Maryland Parkway, Box 451062, Las Vegas, NV, 89154-1062, or in person at Frank and Estella Beam Hall (BEH), Room 555.
Job Category
Classified
Exempt
No
Full-Time Equivalent
100.0%
Required Attachment(s)
Posting Close Date
Note to Applicant
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
Nevada State University does not currently sponsor Visas, all applicants must be eligible to work in the United States without sponsorship.
Nevada State University
Helpdesk Specialist
Technical Support Technician Job In Las Vegas, NV
Job Description Taurean Consulting Group is a 100% Woman-Owned IT Staffing and Project Solutions company built on deep relationships. With over 25 years of experience in Technology Staffing, we match candidates to the culture of an organization as well as required skill sets. Our client is seeking a Helpdesk Specialist to join their team in Las Vegas, NV on a direct hire basis. This role reports directly to the IT Manager onsite.
Successful candidates excel at and enjoy:
Interacting with end users to resolve their technical issues, either in person or over the phone.
Installing and repairing computer hardware and software.
Troubleshooting LAN/WAN.
Working with various vendors and suppliers for all IT related needs.
Providing stellar customer service to internal users, following up to ensure systems are working properly.
Job Requirements Your previous experience includes:
2-4 years of helpdesk or desktop support experience
Technical proficiency supporting MS Windows environments
MS Office support experience
LAN/WAN experience
Where you land in the salary range depends on how well your background and experience meet the requirements outlined in the job posting. Making that first impression on your resume, online profile, and in your interview is a key part of the process. The Taurean recruitment team is dedicated to helping you present your very best self.Does this sound like the job for you? If so, please apply today! Let's do this! Not sure this is a fit? We can help! Contact us at ************ to speak with one of our consultants about your career path!
IT Technician 3, University Police Department
Technical Support Technician Job In Las Vegas, NV
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: * Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
* Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
* Please note that applications must be submitted prior to the close of the recruitment.
Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************.
Job Description
The University of Nevada, Las Vegas invites applications for IT Technician 3, University Police Department.
PROFILE of the UNIVERSITY
Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 31,000 students and more than 3,900 faculty and staff. To date, UNLV has conferred more than 136,000 degrees, producing more than 120,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us on line at: *******************
COMMITMENT to DIVERSITY
The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.
ROLE of the POSITION
The position provides a broad range of IT assistance to University Police Department personnel regarding technical needs and equipment usage. The IT Technician 3 will install software, resolve general technology needs, assist with use, error resolution, network connections, password reset, and service request coordination, referral, and escalation. Serve as initial point of contact for general IT service requests. Document all requests and related communication in the appropriate service management tool. A few other responsibilities include: deploy technology equipment, move, deliver, and setup hardware to user requirements. Update inventory to reflect location and possession of property. Test implementation of new systems, and conduct and update inventory of department technology.
QUALIFICATIONS
Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience as described above.
SALARY
Grade 30 Step 1, salary $52,200. "Step" means the number assigned by the Division of Human Resource Management to identify a specific rate of pay within a grade. Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.
APPLICATION DETAILS
THIS RECRUITMENT MAY CLOSE PRIOR TO THE ANNOUNCED CLOSING DATE BELOW BASED ON VOLUME OF APPLICATIONS RECEIVED.
Submit a letter of interest (cover letter) and a detailed resume listing qualifications and experience. If you are a veteran, please attach your DD-214 or other applicable official documentation to your application as evidence of Veterans or Disabled Veteran's status.
All documents should be attached in the CV/Resume attachment section when applying.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. The resume must have a detailed description of the major duties that you performed as a part of each job; applicants must demonstrate that they qualify for this position. Education (including High School) and experience must be clearly documented. Your application will NOT be moved forward if your application is incomplete.
Materials should be addressed to Ben Lawson and must be submitted online. We do not accept emailed materials.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
EEO/AA STATEMENT
UNLV is an Equal Opportunity / Affirmative Action educator and employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. The University of Nevada, Las Vegas employs only United States citizens and non-citizens lawfully authorized to work in the United States. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply.
TITLE IX STATEMENT
UNLV does not discriminate in its employment practices or in its educational programs or activities, including admissions, on the basis of sex/gender pursuant to Title IX, or on the basis of age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, color or religion pursuant to Title 4, Chapter 8, Section 13 of the NSHE Handbook. Reports of discriminatory misconduct, questions regarding Title IX, and/or concerns about noncompliance with Title IX or any other anti-discrimination laws or policies should be directed to UNLV's Title IX Coordinator Michelle Sposito. The Title IX Coordinator can be reached through the online reporting form, by email at ***************************, by phone at **************, by mail at 4505 S. Maryland Parkway, Box 451062, Las Vegas, NV, 89154-1062, or in person at Frank and Estella Beam Hall (BEH), Room 555.
Job Category
Classified
Exempt
No
Full-Time Equivalent
100.0%
Required Attachment(s)
Posting Close Date
Note to Applicant
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).
Recruitments that provide a work schedule are subject to change based on organizational needs.
Information Technology Professional (IT Support)
Technical Support Technician Job In Henderson, NV
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education .
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors .
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Radio Field Technician
Technical Support Technician Job In Las Vegas, NV
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
JOB SUMMARY
-ESSENTIAL FUNCTIONS/DUTIES
Under general supervision of a senior-level engineer, a Field Engineer II performs a variety of fundamental field engineering tasks involved in the installation, operations, testing, and maintenance of electronic equipment and systems. Employee will be responsible for performing the following functions/duties:
• Conduct research and reference reading to assist higher-level engineers in obtaining technical information
• Keep informed of and study currently approved standards, codes, and procedures applied to engineering specialty
• Perform engineering or other highly technical tasks that are varied and may be somewhat difficult in character
• Plan and carry out successive engineering steps and resolve technical problems by standard practices and techniques, such as tolerance studies and design calculations
• Support projects with limited scope or parts of more complex projects with detailed instructions on the intent and scope of the documents to be prepared
• Generate sections of design specifications of more complex projects or complete specifications of less complex projects
• Using computer-assisted test methods, conduct laboratory investigations on equipment or systems
• Assist in preparation of reports, correspondence, or technical studies
• Prepare, deliver, and submit technical presentations for in-process design and review meetings
• HF/UHV/VHF ground-to-air radio communications equipment.
• Switches, routers and networking equipment.
• Cable television systems to include head-ends building and television installation and troubleshooting.
• P25 Land Mobile Radio Systems and repeaters.
• Air Traffic Control operations centers.
• Navigation ground systems to include ILS/VOR/TACANS.
• Metrological/Weather systems.
• Must have excellent technical skills.
• Must have a willingness to perform field maintenance duties. DESIRED QUALIFICATIONS
• Understanding of Radio Frequency (RF) transmission principals.
• Ability to use basic test equipment.
• General electronics, electro-mechanical, and computer systems.
• Understanding basic networking technology and telecommunications technologies.
• Knowledge in CISCO communications equipment.
• ISCET certification may be required.
• Associate or technical school with courses in math, basic electronics.
• Excellent technical skills. REQUIERMENTS -- EDUCATION, TECHNICAL, AND WORK EXPERIENCE An associate's degree in engineering or other technical discipline, or formal academic/vocational/military training and a minimum of 10 years of technical/professional experience in the specialty field are required for this position. In addition, a Field Engineer III must possess the following qualifications:
• Broad knowledge of concepts, principles, and practices of engineering that enable senior technical contributor-level performance on complex projects or programs
• Knowledge and skill sufficent to apply developments in engineering to solve problems in the specialty area
• Working knowledge of computer systems and integrated software application programs
• Ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software
• Effective verbal and written communication skills
• Planning/organizational skills SALARY The expected salary range for this position is $62,046.40 to $95,700.80 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS
• Medical, Dental, Vision Insurance
• Benefits Active on Day 1
• Life Insurance
• Health Savings Accounts/FSA's
• Disability Insurance
• Paid Time Off
• 401(k) Plan Options with Employer Match
• 4% Match with 8% Contribution
• 100% Immediate Vesting
• Tuition Reimbursement
OTHER RESPONSIBILITIES
Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONS
Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12 Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled