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Become A Technical System Analyst

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Working As A Technical System Analyst

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Processing Information
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Mostly Sitting

  • Repetitive

  • $65,000

    Average Salary

What Does A Technical System Analyst Do At Aramark

* 1
* Performs daily administration of Microsoft Skype for Business platform which is used to provide full collaboration, conferencing and PSTN calling.
* Run Powershell scripts, create workflows and response groups.
* Handles daily tickets and requests for MACDs for all supported phone systems and telecom technologies, including but not limited to Microsoft Skype for Business, Avaya, Cisco, Exchange Unified Messaging and Telesoft Call Accounting system.
* Troubleshoots problems with telephone sets, call quality issues, VoIP endpoints, call routing issues, phone systems and hardware.
* Creates Service Now knowledge articles.
* Handles voice and data cabling requests, such as: patching, punch downs and cabling moves.
* Participate in corporate administration meetings to discuss office move requirements.
* Performs routine maintenance and repair of telecommunication systems.
* Troubleshoots problems and open tickets with appropriate vendors and carriers.
* Follows through to completion.
* Use troubleshooting tools, such as Prognosis to monitor call quality throughout the Enterprise
* Provide exceptional customer service and support to internal customers and provide occasional end-user training to end users at all levels.
* Complete assigned tasks and activities associated with day to day technical operations.
* Monitor the Service Now ticket queue daily and route tickets to the Telecom team
* Required to be part of the on-call rotation with the team

What Does A Technical System Analyst Do At Principal Financial Group

* Enjoy working with a wide variety of technologies and interacting on a dynamic team? Consider expanding your IT skills and starting your career with Distribution Technology
* As a member of the Distribution Technology team you will assist with production implementation and support of new and existing technologies.
* This will include direct interaction with business partners to identify, research, document, and resolve issues.
* You will be expected to train and educate users as well as initiate preventative technical measures when appropriate.
* Collaborating with multiple IT areas throughout the company requires excellent communication, analytical, and problem-solving skills.
* Maintain high levels of customer service by answering business partner's calls, emails, and instant messages.
* Ability to independently research complex solutions in a fast-paced environment is key
* Technology is ever changing in this role and currently includes but is not limited to:
* Mobile devices/applications running iOS/Android/Windows
* Windows 7/8/10
* Microsoft Office
* Laptop/Desktop/Thin Client/IPad
* Citrix XenDesktop/XenApp
* SQL/XML/PowerShell
* Cisco Networking LAN/WAN/Wireless

What Does A Technical System Analyst Do At Accenture

* Act as Subject Matter Advisor in a domain area
* Participate in projects as are presentative within a functional, technical, or industry area of expertise
* Discuss issues or trends within area of expertise to raise client and/or Accenture awareness
* Act as a contributor in medium critical situations, either internally for Accenture or at client engagement(s)pertaining to a functional, technical or business area of expertise
* Contribute to assets/offerings and thought leadership
* Actively contribute to Accenture points of view, Knowledge Exchange, discussion boards, etc.
* Publish and present research papers in top tier conferences, workshops and journals
* Act as a mentor or coach to junior people to help grow the next generation of innovators and thought leaders
* Serve as reviewer, technical program community, and/or panelist in conferences and workshops
* Enhance Accenture’s marketplace reputation
* Work confidently with internal networks and other opinion formers on key issues of relevance to business
* Demonstrate expertise internally (e.g. presentations for internal audiences, participates in community of practice, etc.)
* Build deep relationships with the engineering teams in the partner organizations
* Build deep relationships with researchers from academia and other research labs
* Actively contribute to the technology community and progressively establish him/herself as a technology expert
* Execute R&D Agenda and Team
* Establish engineering standards and best practices in their respective teams; Understand and apply software development best practices
* Supervise and mentor more junior developers to successfully complete their responsibilities and assist with career progression
* Build prototypes – bringing concepts to initial implementations – including design, coding to testing
* Apply and reshape prototypes in pioneering engagements based on clients’ needs and drive toward successful deployment in the clients’ IT environment
* Continuously learn new technology areas that are mission-aligned to the R&D group

What Does A Technical System Analyst Do At Sandvik, Inc.

* Collaboration and coordination of implementation and upgrades for onsite systems through life cycle management and working with multiple level of management and colleagues
* Design and deploy new applications and enhancements to existing applications, software, and operating systems.
* Suggest and contribute in Continuous Improvements
* Follow established processes and instructions and contribute to following applicable Service Level Agreements
* Maintain knowledge of and documentation for all work processes and procedures to support continuity of service and redundancy of skills and capabilities
* Participate in / Lead IT aspect of Local, Regional, and/or Global projects
* Collaborate with global counterparts and with regional/local IT groups to ensure that IT solutions are fully in line with the global Sandvik IT Strategies
* Other day to day assignments as issued by Sandvik Materials Technology

What Does A Technical System Analyst Do At Olin Corporation

* Analyzes, troubleshoots,customizes,andmodifiesmaintenance and reliability applications
* Coaches the end-userintroubleshooting or using application functionality
* Troubleshoots application related computerproblemsin a timely and accurate fashion
* Coordinates patching of applications with the team and application users
* Staysinformed on the critical issues to address from application user groups and helps to define therequired timing for resolution of critical issues
* Supports enhancements to current applications
* Supports input and guidance for accurate and helpful training for the user community forenhancements, upgrades, and other changes to the current application functionality
* Providesinput fordevelopingandmaintainingtraining documentation forapplicationusers
* Monitorsand addresses issues reported by the end-user community
* Providesexcellent customerserviceand feedback on the status of issues

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How To Become A Technical System Analyst

A bachelor’s degree in a computer or information science field is common, although not always a requirement. Some firms hire analysts with business or liberal arts degrees who have skills in information technology or computer programming.

Education

Most computer systems analysts have a bachelor’s degree in a computer-related field. Because these analysts also are heavily involved in the business side of a company, it may be helpful to take business courses or major in management information systems.

Some employers prefer applicants who have a master's degree in business administration (MBA) with a concentration in information systems. For more technically complex jobs, a master’s degree in computer science may be more appropriate.

Although many computer systems analysts have technical degrees, such a degree is not always a requirement. Many analysts have liberal arts degrees and have gained programming or technical expertise elsewhere.

Many systems analysts continue to take classes throughout their careers so they can learn about new and innovative technologies. Technological advances come so rapidly in the computer field that continual study is necessary to remain competitive.

Systems analysts must understand the business field they are working in. For example, a hospital may want an analyst with a thorough understanding of health plans and programs such as Medicare and Medicaid, and an analyst working for a bank may need to understand finance. Having knowledge of their industry helps systems analysts communicate with managers to determine the role of the information technology (IT) systems in an organization.

Advancement

With experience, systems analysts can advance to project manager and lead a team of analysts. Some can eventually become IT directors or chief technology officers. For more information, see the profile on computer and information systems managers.

Important Qualities

Analytical skills. Analysts must interpret complex information from various sources and be able to decide the best way to move forward on a project. They must also be able to figure out how changes may affect the project.

Communication skills. Analysts work as a go-between with management and the IT department and must be able to explain complex issues in a way that both will understand.

Creativity. Because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important.

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Technical System Analyst jobs

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Real Technical System Analyst Salaries

Job Title Company Location Start Date Salary
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Sep 15, 2015 $114,150
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Nov 24, 2014 $114,150
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Oct 31, 2014 $114,150
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Apr 13, 2015 $114,150
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Nov 13, 2014 $114,150
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Nov 20, 2015 $106,787
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA May 11, 2015 $106,787
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Nov 25, 2015 $106,787
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Jan 12, 2015 $106,787
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Mar 12, 2015 $106,787
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Jul 12, 2015 $106,787
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Sep 02, 2016 $106,787
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Nov 08, 2017 $103,272
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Mar 16, 2017 $103,272
IT Systems Analyst SQA Concepts Inc. Ashburn, VA May 17, 2018 $103,000
IT Systems Analyst SQA Concepts Inc. Ashburn, VA Sep 16, 2018 $85,000
IT Systems Analyst SQA Concepts Inc. Ashburn, VA May 17, 2018 $83,000
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA May 09, 2018 $82,326
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA May 18, 2018 $82,326
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA May 29, 2018 $82,326
IT Systems Analyst SQA Concepts, Inc. Ashburn, VA Jun 05, 2018 $82,326
IT Systems Analyst SQA Concepts Inc. Ashburn, VA May 20, 2015 $68,000
IT Systems Analyst SQA Concepts Inc. Ashburn, VA Sep 16, 2015 $68,000
IT Systems Analyst SQA Concepts Inc. Ashburn, VA Sep 09, 2016 $65,000
IT Systems Analyst SQA Concepts Inc. Ashburn, VA Sep 16, 2017 $65,000
IT Systems (Test) Analyst SQA Concepts Inc. Ashburn, VA Oct 31, 2016 $65,000
IT (Business) Systems Analyst SQA Concepts Inc. Ashburn, VA Sep 16, 2017 $65,000
IT (Business) Systems Analyst SQA Concepts Inc. Ashburn, VA Sep 09, 2016 $65,000
IT Systems (Text) Analyst SQA Concepts Inc. Ashburn, VA Oct 27, 2016 $65,000
IT (Business) Systems Analyst SQA Concepts Inc. Ashburn, VA Sep 16, 2014 $63,500
IT Systems (QA Test) Analyst SQA Concepts Inc. Ashburn, VA Sep 16, 2014 $63,500
IT Systems Analyst SQA Concepts Inc. Ashburn, VA Dec 30, 2013 $63,500
IT Systems Analyst SQA Concepts Inc. Ashburn, VA Sep 16, 2014 $63,500

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Top Skills for A Technical System Analyst

ComputerHardwareWindowsServerDataAnalysisProceduresSQLServerActiveDirectoryRemoteAccessDesktopSupportPCWebTroubleshootTechnicalSupportSetupWindowsXPSharepointFinancialUnixCitrixProjectManagementBusinessRequirements

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Top Technical System Analyst Skills

  1. Computer Hardware
  2. Windows Server
  3. Data Analysis
You can check out examples of real life uses of top skills on resumes here:
  • Coordinate ongoing specifications, purchase, installation and maintenance of personal computer hardware and software.
  • Recycle of business applications on Unix, AIX, and Windows servers.
  • Collaborate with various stakeholders and vendors to provide international network and systems support and data analysis.
  • Analyzed requirements and prepared and executed test procedures, unit tests, system tests, regression tests.
  • Performed basic SQL server programming for business process management software.

Top Technical System Analyst Employers

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Technical System Analyst Videos

Technical Analysis: Why it Works and its Limitations

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