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Technical team lead skills for your resume and career

15 technical team lead skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Managed technical customer service personnel for leading provider of extended service plan solutions for retailers, telecommunications providers, and manufacturers.
- Report directly to Program Manager/Director for reporting purpose.s* Provide total customer service to ensure maximum system availability.
2. Patients
- Schedule home assessments to confirm destination meets necessary guidelines to assure patients safety while on prescribed equipment.
- Helped patients remain adherent to their medication therapy by identifying ways to reduce their medication expenses.
3. Java
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
- Coordinated and oversaw relevant JAVA development work performed offshore in India and managed offshore consultant relationships.
- Developed custom Alfresco scheduler java jobs to run in a clustered environment using JobLockService.
4. Project Management
- Project management of Ensemble system conversion and production support of Accounts Receivable/Collections financial areas with markets totaling $35Million.
- Provided business development and project management training including mentoring co-workers, prospecting and cold calling conversion strategies.
5. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Command Center trouble-shooting and support experience Data Courier SQL file manipulation Troubleshoot various system issues and problems Data Migration and Desktop Support
- Logged daily shop productivity and utilized multiple years of experience in the automotive industry to troubleshoot potential issues.
6. C++
C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions
- Developed file formatting and data conversion applications to/from mainframe using Visual C++ and C370 mainframe C compiler.
- Designed and developed business objects for TPS in C++, IDL, Orbix2.0 and Rouge Wave.
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- Implemented distributed architecture in the system to allow smooth and efficient communication between client applications and the data server application.
- Develop, review architecture plans and establish program code guideline standards to impart flexibility and ensure optimal performance.
8. Management System
A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.
- Utilized and updated MP-2 Maintenance PRO asset management system for tracking inventory, managing equipment cost and preventative maintenance scheduling.
- Led a team of both technical developers and business analysts to maintain the educational management system for FordMotor Company.
9. Web Services
A web service is software that is available on the internet and uses a specific messaging system. A web service is a kind of service that is not bound to any specific programming language or operating system. Web services help every device to communicate over the world wide web.
- Designed web services using WCF to leverage decoupled framework of communication.
- Develop and maintain high-availability back-end applications, including web services.
10. Quality Standards
Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.
- Developed quality and performance checklist and actively involved in maintaining quality and contributed to organization's quality standards
- Assured quality standards and excellent customer relations for entire area with monthly documented reports to district manager.
11. SQL Server
- Utilized feature in ProcessFlow to allow SQL Server to do the heavy lifting, while taking processing off the application server.
- Championed design of logical and physical data models for DB2 Data Warehouse and SQL Server and Microsoft Access Data Marts.
12. QA
QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.
- Handled release management activities for various production fixes with DB team, QA team as well as with Business team.
- Involved technically in Projects from Analysis, Design, and Coding, unit testing, QA support and production implementation.
13. Production Environment
The term production environment is mainly used by software developers to describe the phase of production where the latest versions of products, updates, or software are pushed live to their intended users. In this phase, clients can see a live service of the product.
- Developed several recurring reports, monitored/maintained production jobs, modified programs when needed per users requests and per production environment.
- Build and configure a variety of server and office appliances according to customer specifications in a production environment.
14. JavaScript
- Analyzed, designed and developed application using Delphi 5's Internet Express, JavaScript, and XML technologies.
- Developed front end using JSP, JavaScript, AngularJS, CSS and HTML.
15. PC
- Upgraded and installed SAS version 8.2 products on individual pc and UNIX servers (AIX and DYNIX).
- Repaired both hardware and software on a wide array of pc's as well as small/large networks.
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List of technical team lead skills to add to your resume

The most important skills for a technical team lead resume and required skills for a technical team lead to have include:
- Customer Service
- Patients
- Java
- Project Management
- Troubleshoot
- C++
- Architecture
- Management System
- Web Services
- Quality Standards
- SQL Server
- QA
- Production Environment
- JavaScript
- PC
- Linux
- MVC
- SDLC
- Preventative Maintenance
- HR
- Mechanical Troubleshooting
- Windows XP
- PL/SQL
- HTML
- CSS
- Technical Issues
- XML
- Unix
- User Interface
- Technical Guidance
- ISO
- Code Reviews
- Jenkins
- Business Analysts
- PLC
- OS
- BI
- IP
- Technical Specifications
- Technical Assistance
- SME
- SharePoint
- Test Cases
- Mainframe
- DB2
- ERP
Updated January 8, 2025