Top Technical Trainer Skills

Below we've compiled a list of the most important skills for a Technical Trainer. We ranked the top skills based on the percentage of Technical Trainer resumes they appeared on. For example, 26.0% of Technical Trainer resumes contained Training Programs as a skill. Let's find out what skills a Technical Trainer actually needs in order to be successful in the workplace.

The six most common skills found on Technical Trainer resumes in 2020. Read below to see the full list.

1. Training Programs

high Demand
Here's how Training Programs is used in Technical Trainer jobs:
  • Develop and provide company-wide, internal training programs that include new hire orientation, initial task training, and continuous education/development.
  • Worked with upper level management to identify the educational needs of others, and developed formal educational and training programs.
  • Delivered multiple highly successful training programs and initiatives aligned with individual customer requirements for emerging technologies and consulting services.
  • Evaluate effectiveness of training programs by using appropriate statistical methods, analysis of observations, and behavioral interviewing techniques.
  • Developed and conducted training programs for New Employee Orientation and individualized training programs including MQA and Manufacturing operations.
  • Developed, organized and delivered technical training programs and related materials in support of customers and/or company employees.
  • Provided comprehensive training programs for corporate and field-based teams; developing cost-effective Statements of Work for agency-wide bids.
  • Developed hardware/software training programs and reference material for service organization, increasing skills and productivity for service department.
  • Develop and execute on-site training programs based on each facility's system configuration and standard operating procedures.
  • Evaluate effectiveness of training programs and utilizes relevant data to support recommendations for changes to the curriculum.
  • Evaluated areas for improvement and developed training programs to improve process resulting in higher output of production.
  • Evaluate vendors colleges and universities performance and the effectiveness of training programs, providing recommendations for improvement.
  • Designed and developed software training programs and curricula for legal and administrative staff in multiple offices.
  • Coordinate all logistical support for training programs requiring assistance of a moderately complex to complex nature.
  • Implemented training programs, learning initiatives, and other continuous improvement projects to associates and management.
  • Designed, developed and delivered customized training programs for business applications and/or system implementation projects.
  • Identified and developed technical-specific training programs to address needs of varied audiences throughout the division.
  • Provided metrics on the effectiveness of training programs and made recommendations for improvement where necessary.
  • Developed curriculum and training programs for all positions including QC/QA and administrative employees.
  • Conducted training programs on all topics and designed and developed training program elements/modules.

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2. Training Classes

high Demand
Here's how Training Classes is used in Technical Trainer jobs:
  • Created, designed, modified, implemented and delivered course curriculum and materials for various training classes offered by professional association.
  • Conducted costumer training classes on a dozen models of photo and digital imaging equipment including chemical safety and OSHA regulations.
  • Delivered advanced technical training classes nationally and internationally, training students in Microsoft technology and in CompTIA exam objectives.
  • Conducted 1100 training classes facilitating employee federal regulatory and safety training requirements with 100 percent success rate.
  • Conducted technical training classes in programming tools, upgrade methodologies and data management for PeopleSoft applications.
  • Coordinate various training classes; lead seminars and training sessions across comprehensive educational technology.
  • Conduct training classes presenting job-specific and company-specific applications and personal computer classes.
  • Designed training classes and identified technical equipment requirements; developed cheat sheets.
  • Developed and delivered training classes on Microsoft computer application software.
  • Developed and conducted specialized training classes for engineers and technicians.
  • Conducted CompTIA Security+ training classes for individuals seeking Security+ Certification.
  • Developed and conducted individual and group presentations and training classes.
  • Designed and facilitated training classes after developing training materials.
  • Designed and delivered customized training classes as needed.
  • Designed and implemented custom technical training classes.
  • Facilitated over forty training classes a week with the target audience being hospital administration, pharmacy directors, and nurse mangers.
  • Develop and coordinate company sales and marketing functions through participation several training classes on new products and services to offer clients.
  • Create and present technology training classes and provide technical help desk support to the public, staff, and area businesses.
  • Created class material as new products were released and held training classes for the other trainers on the new products.
  • Planned and conducted training classes for voice mail systems and assisted in redesigning the training curriculum for multiple classes.

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3. Customer Service

high Demand
Here's how Customer Service is used in Technical Trainer jobs:
  • Prepared prescriptions-Delivered prescriptions-Customer service while running cash registers
  • Prepared, conducted, and evaluated technical training programs designed to client specifications with an emphasis on technology and customer service.
  • Utilized strong communication and customer service skills to educate consumers on features and functionality of DirecTV's satellite service.
  • Enforced positive customer service coverage by routinely checking on classes in progress and counseling participants as needed.
  • Provided top quality customer service and technical support for the high-speed connections of business and residential customers.
  • Coordinated with Operations, Engineering, and Customer Service Departments to develop Preventative Maintenance and Installation Procedures.
  • Delivered technical training to customer service representatives and facilitated New Employee Orientation and other compliance training.
  • Developed and delivered systems training to Customer Service and Account Management staff of approximately 150.
  • Trained basic and intermediate computer operations, customer service, supervision, and quality management.
  • Retrain Customer Service Representatives in areas of opportunities that have been identified by other departments.
  • Provided technical training support workforce development, including customer service, implementation and on-site trainers.
  • Monitored and assessed telephone calls by representatives ensuring quality of customer service and customer satisfaction.
  • Provided coaching, mentoring and development to all trainees and established customer service representatives.
  • Developed, coordinated and delivered Customer Service training for Verizon Wireless Northeast Area Region.
  • Facilitate training for newly hired Customer Service Representatives and current Customer Service Representatives.
  • Trained and monitored customer service representatives to support major DSL and Cellular providers.
  • Provided on-site management including cash transactions, customer service and facility appearance.
  • Received many awards and recognition for excellent work and outstanding customer service.
  • Provided customer service via telephone and email to stakeholders as requested.
  • Supported project management and customer service with training related issues.

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4. Technical Support

high Demand
Here's how Technical Support is used in Technical Trainer jobs:
  • Delivered excellent technical support to individuals in the implementation of designing instruction, task analysis, and instructional systems design.
  • Coordinate training activities, conduct training and provide technical support in accordance with regulatory requirements.
  • Provide technical support to Customer-Service Representatives and Quality Control analysts and maintain positive customer relations.
  • Provided 24-hour, emergency technical support for high security central monitoring stations.
  • Provided operational support, maintenance functions and technical support for data networks.
  • Supervised and mentored technicians in technical support call center.
  • Trained technical support staff and created technical support documentation.
  • Supervised and coached a team of technical support representatives.
  • Developed training material used by various technical support sites.
  • Provided expert telephone and in-person customer IT technical support.
  • Developed tutorials and materials for technical support.
  • Provided phone/email follow-up and technical support.
  • Provided technical support for institutional clients.
  • Communicated to the sales, operations, and technical support teams the competency level at which the customer reached during training.
  • Worked with engineering, technical support, and/or applicable area to ensure that material was accurate and reflected current product features.
  • Provided in-person, online, and telephone technical support to faculty teaching online, hybrid and face-to-face courses supported by Canvas.
  • Provided power chair product line technical support to dealers and sales representatives as well as VA and other major accounts.
  • Achieved and maintained performance percentages of 97%-100% for customer support, product knowledge and technical support.
  • Work closely with Technical Support, Product Support and Product Development staff to optimize strategies and implement system enhancements.
  • Prepared the training environment on the USPTO Alexandra Campus, provided advanced technical support to computer users.

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5. Database

high Demand
Here's how Database is used in Technical Trainer jobs:
  • Supported the implementation of DataLabs Electronic Data Capture software at customer hospitals by providing training to medical staff on database functionality.
  • Developed several Access databases to electronically track information for State Highway Patrol personnel that had previously been maintained on paper.
  • Utilized computers and associated software and hardware for word-processing, database, and statistical analysis and graphics functions.
  • Instructed representatives on how to maximize functionality of relational database to effectively manage their sales territories and expenses.
  • Developed and implemented database tracking tools to evaluate and ensure overall training effectiveness.
  • Developed detailed sales training course on PowerPRS Architecture and Features from international databases.
  • Delivered group, one-on-one and follow-up training on phones, proprietary database applications.
  • Created and customized databases to client specifications using Access and FileMaker Pro.
  • Upgraded N Reactor documentation to provide an effective simulation reactor database.
  • Developed a database system to track customer support and product information.
  • Accomplished audits and maintained electronic training records within the training database.
  • Recorded individual and class performance using a Microsoft Access database.
  • Trained users on relational database data entry and query functionality.
  • Educated employees on functional use of property management financial databases.
  • Worked in Project Engineering office with development of maintenance databases.
  • Received customer appreciation for flashback implementation in production databases.
  • Created multiple Microsoft Access databases to manage data integrity.
  • Update customer documentation and computer databases for new products.
  • Initial responsibilities included database management and evolved into product management
  • Assisted with transition to Remedy case management database.

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6. Subject Matter

high Demand
Here's how Subject Matter is used in Technical Trainer jobs:
  • Developed and presented presentations and tests for required annual skill certification either independently or in cooperation with a subject matter expert.
  • Worked with management team and subject matter experts to develop curriculum that targeted educational methodologies appropriate to an interactive learning environment.
  • Conducted subject matter expert interviews and technical documentation reviews to research new product release features and enhanced operational procedures.
  • Provided subject matter expertise to Department of Defense military organizations in support training exercises.
  • Collaborated with management and subject matter experts regarding training effectiveness and continuous improvement.
  • Maintained updated content knowledge by communicating with Instructional Designers and subject matter experts.
  • Coordinated with and utilized subject matter experts as trainers with technical expertise.
  • Subject matter expert in the field of Stock Administration (compliance with IRS, SEC, and FASB reporting regulations).
  • Serve as a Subject Matter Expert in briefings of the NSA's cloud computing capabilities to other Agencies in the IC.
  • Relied upon as a subject matter expert regarding training skills needed to architect HP's new European Customer Support Center.
  • Serve as Army Reserve and National Guard Accreditation analyst and subject matter expert for U.S. Army EMS training sites.
  • Subject matter expertise was critical in the design, integration, and test procedure development/conduct of RJAFC3 system software.
  • Functioned as a subject matter expert for the analysis and production of training material for the new international markets.
  • Mentored other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
  • Meet with Subject Matter Experts to plan how their software should be trained during and after its deployment.
  • Subject matter expert in various areas of the mechanical, diesel, hydraulic, and electrical maintenance.
  • Started a Subject Matter Expert train the trainee program that was used in conjunction with OJT program.
  • Delivered classroom style training, 40+ attendee presentations, and 25+ attendee subject matter expert group workshops.
  • Worked with subject matter experts to design the new hire training curriculum for software engineers at PayPal.
  • Subject Matter expert for development and evaluation of JSTARS flight crew qualification and upgrade training program.

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7. Course Materials

high Demand
Here's how Course Materials is used in Technical Trainer jobs:
  • Developed the training and course materials with international participation considered and for implementation at the customer site or at corporate offices.
  • Developed, organized and presented course materials to provide expression of the abstract principles and concepts associated with emergency medicine.
  • Executed training system analysis, writing detailed theory of operation, developing maintenance instructions and producing training course materials.
  • Developed and implemented curriculum and course materials that enhanced both training and cost effectiveness.
  • Monitored effectiveness of course materials, reviews feedback, and modified/revised course materials.
  • Conducted follow up evaluations to determine the applicability of course materials
  • Conducted delivery of course materials.
  • Provide technical training and consulting for Agile Methodologies, software and accounting, and design and develop course materials.
  • Key Contributions: Also, created an interactive video training tool based on course materials that were developed.
  • Scheduled instructors and facilities, registered students, prepared course materials and conducted Microsoft Office training sessions.
  • Enrolled customers in classes, developed course materials and evaluated students at the end of classes.
  • Collaborated with Instructional Designers and Product Management to ensure that course materials are up to date.
  • Prepared course materials and taught hardware and operating systems in accordance with 2003 CompTIA A+ objectives.
  • Co-developed a training manual for trainers, instructing them how to create their course materials.
  • Write course materials and create sophisticated exercises that come from the student's current projects.
  • Course development, creating and updating instructor guides, syllabuses, and course materials.
  • Developed course materials, scheduled Training classes, and Performed Instructor Led Training Classes.
  • Organized and developed training procedure manuals, course materials, and course manuals.
  • Review updated course materials for course content, accuracy, and functionality.
  • Prepare course materials of Adobe tools in a simple and concise language.

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8. Powerpoint

high Demand
Here's how Powerpoint is used in Technical Trainer jobs:
  • Facilitate and coordinate training to Faculty and Administrative Staff for all departments using PowerPoint and specialized software.
  • Created inventive interactive curriculum to replace marathon PowerPoint lectures, resulting in increased demand for training services.
  • Created classroom exercise and developed instructional documentation for various products as well as PowerPoint presentation development.
  • Gathered all updated information to design PowerPoint presentation in order to conduct weekly briefings.
  • Developed training materials and program design for internal software utilizing Microsoft Word and PowerPoint.
  • Developed LiveMeeting / PowerPoint training module.
  • Designed instructional materials and PowerPoint presentations.
  • Created PowerPoint presentations for instructor-led events.
  • Conducted unit classes using PowerPoint presentations.
  • Developed PowerPoint presentations for training.
  • Developed PowerPoint presentations for curriculum.
  • Created customized MS Office PowerPoint presentations for classroom instruction, and made changes as necessary for software upgrades and doctrine changes.
  • Created a detailed PowerPoint presentation and employee training packet to aid in the overall content retention and training process.
  • Utilize Microsoft Excel and PowerPoint to create forms and reports from rough notes, drafts, or oral instructions.
  • Determined training objectives, wrote training programs, including outlines, PowerPoint presentations, handouts, and tests.
  • Prepare & maintain technical training content, virtual lab exercises, PowerPoint presentations, and accompanying training material.
  • Developed PowerPoint presentations for new hire training including Professionalism Tire changing, Member contact skills and many more.
  • Assisted district of 12 people with computer applications, including Word, email, PowerPoint, and Excel.
  • Led formal classroom training to over 200 corporate employees using PowerPoint presentations and classroom discussion.
  • Created PowerPoint and Microsoft Word training documents for use in the classroom and online review.

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9. Internet

high Demand
Here's how Internet is used in Technical Trainer jobs:
  • Provided telephone technical support in same applications, performed troubleshooting of internet connectivity and network/printer problems.
  • Conducted in-service courses on applications including wireless laptop carts, internet applications and Microsoft office products.
  • Performed patron-requested research utilizing government, public and academic databases, and catalog and internet searches.
  • Provided training in Windows XP/7, Office 2010/2013, basic internet usage and security for new computer users and small businesses.
  • Assisted in the implementation of a knowledge database software solution used by customer service representatives and end users via the Internet.
  • Use OS 10 Mac, Windows XP platforms Service pack 2, troubleshoot telephone and internet and TV for retail customers.
  • Project Description: Verizon is a large service provider in the USA providing various services which involved Internet Service Provider.
  • Provided Technical Training to all new field technicians on High-Speed Internet, Voice-over-IP, and all other digital cable products.
  • Provided instruction to parents and children on safe internet surfing, Microsoft Office usage, and Windows XP navigation.
  • Install Satellite TV and internet speak with customers on a daily basis read maps, troubleshoot communications related issues.
  • Facilitated training sessions to parents and children on basic Windows XP, Internet, and Microsoft Office operation.
  • Delivered instruction on installation of Advance services to include High Speed Internet, Digital Voice and Commercial standards.
  • Design and build training for multiple variations of Internet-based solutions within a classroom or online setting.
  • Performed the training for proper installs on cable television, internet, and telephone.
  • Implemented all new state launches of AT&T's cable internet product.
  • Maintained 50 node Ethernet LAN running Proxy T1 connection to the Internet.
  • Train technicians: High speed internet and telephony installation and trouble shooting.
  • Trained all aspects of resolving internet, telephone and TV connectivity.
  • Work on Internet Service Provider accounts, troubleshooting software and hardware25.
  • Developed training manual for Internet Services and put together training sessions.

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10. Learning Management System

high Demand
Here's how Learning Management System is used in Technical Trainer jobs:
  • Implemented a robust Learning Management System as Project Manager and System Administrator.
  • Tracked and maintained class manual inventory through Learning Management System.
  • Managed online learning program and Learning Management System.
  • Utilized the Learning Management System for administration, documentation, tracking, reporting, and the delivery of e-learning education courses.
  • Served as team lead for the learning Management System (LMS) testing process; participated in testing and training.
  • Coordinated Epic training courses in Aspen and SumTotal LMS (learning management system) for registration of CHOA staff.
  • Created facilitators guides, job aides, activities and PowerPoint's to support training within Learning Management System.
  • Design, create, develop and maintain training materials for the Learning Management System (LMS).
  • Managed and maintained Learning Management System (Docent/SumTotal) data for courses, students and class schedules.
  • Enter courses, course completions, and competencies into the Learning Management System (LMS).
  • Develop and maintain a learning management system, learning library, training records, and binders.
  • Develop and maintain technical training schedule and employee transcripts in the Learning Management System.
  • Provided technical assistance to students and faculty using the Angel Learning Management System.
  • Design and maintain web page for Learning Management System and LCC portal.
  • Developed materials for Training Knowledge Learning Management Systems for FEDCA.
  • Maintain accurate records in Learning Management System (LMS).
  • Track training completion and metrics using learning management system.
  • Created and updated content in Learning Management System.
  • Developed promotional material for organization and site programs and projects Performed SumTotal Learning Management System (LMS) administration duties
  • Utilize Articulate and Intradiem to produce and disseminate training documentation to the Learning Management System.

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11. Suite

high Demand
Here's how Suite is used in Technical Trainer jobs:
  • Examined all critical files for compatibility with the new operating system and productivity suite.
  • Developed specialized coursework for employees of Standard Insurance Corporation using Microsoft Office Suite software.
  • Provide phone support to firm's employees on Microsoft Office suite as well as legal programs implemented within the firm.
  • Analyzed the Windows 7 operating system and the Office 2010 productivity suite to identify and document areas of change.
  • Develop Job Aides / Quick Reference Guides using MS Office suite of tools following department templates and formatting standards.
  • Envisioned and proposed first corporate intranet site; developed and implemented the site using IIS and macro media suite.
  • Charged with developing and training employees of Standard Insurance Corporation on the use of Microsoft Office Suite software.
  • Content generation using state-of-the-market tools HD DSLR cameras, Final Cut Pro suite and web/video production equipment.
  • Develop training curriculum and taught in-house classes for Microsoft Office Suite (versions 97 to 2007).
  • Trained end users on site at an insurance office in basic PC usage, MS Office Suite.
  • Helped clients get involved in physical activities that were suited for their mental and physical capacity.
  • Generated $2M in revenue by leading training classes on Sun's suite of EAI products.
  • Implemented training on Microsoft Office Suite products Outlook, Excel, PowerPoint, Word.
  • Trained the Functional Managers on advance MS Suite Software such as MS Excel.
  • Designed and developed training and educational programs for a suite of products.
  • Create graphics for newsletters, website and training using Adobe Suite CS6.
  • Teach and train introductory and mid-level courses in Microsoft Office Suite.
  • Teach computer skills in Microsoft Office, Suite-classes average 15-20 students.
  • Trained Customers and Employees on the Patient Accounting suite of courses.
  • Trained employees and clients with Microsoft suites application to increase productivity.

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12. Troubleshoot

high Demand
Here's how Troubleshoot is used in Technical Trainer jobs:
  • Demonstrate all aspects of Broadband material pertaining to installation, troubleshooting, repair and reporting duties for newly hired Installation/Repair technicians.
  • Deliver technical training, on manufacturing processes, equipment, and related troubleshooting strategies in laboratory, classroom and on-the-job environments.
  • Worked with technicians individually and in small groups identifying areas to improve and developing their technical skills and troubleshooting efficiency.
  • Developed training materials and educated new employees in the technical troubleshooting of wireless voice and data equipment and applications.
  • Traveled internationally delivering technical training presentations on supporting, troubleshooting and repairing products to both internal and OEM engineers.
  • Project management of software development including requirements, Quality Assurance and gap analysis testing, installation, and troubleshooting.
  • Established baseline troubleshooting and repair processes and increased capabilities of employees by training troubleshooters and repair technicians.
  • Experienced in troubleshooting faults, assists in investigating and resolving complex installation and maintenance matters of significance.
  • Develop instructor materials, technical/troubleshooting manuals, curriculum development and student guides to meet government standards.
  • Take leadership in troubleshooting, suggesting alternatives, and making recommendations for continuous quality improvement methods.
  • Established information technology help desk by developing reference tools and processes necessary to troubleshoot issues.
  • Implemented multiple forms of technology to reduce department costs including video/troubleshooting for tech service team.
  • Performed troubleshooting and/or repair of electrical, electronic, hydraulic, pneumatic and mechanical systems.
  • Audited and trained authorized service vendors on troubleshooting techniques and test equipment operation.
  • Trained electronics technicians in component level troubleshooting and repair of consumer electronics.
  • Customized desktop support and troubleshooting sessions for specific departments and practice areas.
  • Trained Marines in troubleshooting and repairing operating systems, applications and connectivity.
  • Maintained customer contacts in order to repair and troubleshoot problematic installations.
  • Provided end user software troubleshooting and customization based on business unit.
  • Researched and implemented solutions for technical training and troubleshooting issues.

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13. Training Manuals

high Demand
Here's how Training Manuals is used in Technical Trainer jobs:
  • Created training material using PeopleSoft UPK, developed custom training manuals and PowerPoint presentations.
  • Developed technical drawings used in training manuals using Microsoft Word drawing capabilities.
  • Developed technical training manuals with the assistance of management and technicians.
  • Developed and distributed training manuals and other supportive training aids.
  • Developed new software training manuals and product documentation.
  • Maintained and updated documentation and training manuals.
  • Create and arrange training manuals and visual aids after determining the best avenue for offering training on a particular subject.
  • Designed instructional training materials including web-based training, quick reference cards, course objectives, course agendas and training manuals.
  • Provide support to end users by editing training manuals; perform Computer-Based-Training, and other documentation as required.
  • Reviewed the development of teaching aids including training manuals, demonstration models, reference materials and visual aids.
  • Developed subject specific training manuals and procedures for web based and in-class courses for Ford Motor Company employees.
  • Served as the sole Technical Writer for all training manuals involving systems, processes and change management.
  • Researched federal legislation, created training manuals, designed training sessions, and trained claims personnel on-line.
  • Abstract patient information, Create, modify, all training manuals used at the facility and meetings.
  • Controlled seven instructors, appraised employee performance, succeeded travel timetables and kept training manuals, supplies.
  • Provided written materials for the company's online tech support portal and contributed to training manuals.
  • Created training manuals and train employees on new SCT Banner software and Windows 98 applications.
  • Created and revised training manuals as necessary assuring the most up to date materials.
  • Designed and distributed instruction and training manuals for the customized software training sessions.
  • Publish training manuals, and evaluate or grade personnel on completion of training.

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14. Software Applications

high Demand
Here's how Software Applications is used in Technical Trainer jobs:
  • Performed various end-user support activities including training on the effective use of computer resources and standard software applications.
  • Worked closely with engineers to create accurate and detailed User and Administrator documentation for custom software applications.
  • Provided classroom and one-on-one training sessions and support for new-hire and all firm-sponsored software applications.
  • Demonstrate productivity techniques using software applications for synchronization between PDA and laptop devices.
  • Created user documentation for specialized software applications developed for large-scale distribution.
  • Conducted training by presenting job-specific, company-specific, and software applications.
  • Pioneered web-based training program using on-line meeting software applications.
  • Designed, developed, and revised over 50 training documents and self-paced training videos for new and existing software applications.
  • Conduct training sessions based on existing and new software applications through various lines of business within the Bank Teller.
  • Deliver training in introductory courses for software applications and new COTS applications deployed within USEUCOM/US Africa Command.
  • Assisted in the installation of computer operating systems as well as standard and custom software applications.
  • Train Corporate end users on Microsoft Office Products and Proprietary, custom software applications.
  • Created, proofread and edited technical manuals for software applications developed by the company.
  • Traveled to customers sites to deliver and support hardware and software applications.
  • Learned all software applications to train internal and external customers.
  • Trained both corporate and retail customers on various software applications.
  • Provided instructor led training on various software applications and systems.
  • Trained users on a wide variety of software applications.
  • Provided instruction to corporate and individual clients on software applications Customized course content to meet the needs of the target audience
  • Established customized, onsite training to dealership executives and personnel while providing a full range of software applications.

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15. PCS

average Demand
Here's how PCS is used in Technical Trainer jobs:
  • Prepared relocation folder, updated PDS allocation confirmation, and ensured appropriate office was notified when training was en route PCS.
  • Created and maintains Weekly cost estimates for all Individual Soldiers to include Base pay, PCS/DITY moved and DTS Travel.
  • Support and maintenance for 50 PCs Maintained software licensing and updates Developed and implemented a computer training program for 150 employees
  • Provided on-site system administrator support for the existing training server, on-site PCs, software installation and hardware maintenance.
  • Configured training rooms, PCs and student accounts in preparation for planned training.
  • Conducted hands-on training in small class environment with 16 PCs in training facility.
  • Maintained Windows application servers and PCs, and managed training logistics.
  • Assisted with system configuration for Windows PCs and MAC operating systems.
  • Assisted in maintaining health of all training PCs in three classrooms
  • Train and teach employees at various companies on using PCs.
  • Set up training PCs for client visits.
  • Installed and performed troubleshooting and configured software on client PCs onsite.
  • Ileveraged recycled PCs for long-term, classroom training and developed test files and trainingmaterials for a hands-on learning experience.

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16. SQL

average Demand
Here's how SQL is used in Technical Trainer jobs:
  • Developed and maintained training curriculum to cover two data analysis programs PandoraSQL and PandoraVIA.
  • Developed new products and enhancements to current products for large utility companies on Oracle platform using SQL and PL/SQL.
  • Instructed a three day class designed to prepare participants for coding COBOL programs that access DB2 tables using SQL.
  • Extracted data from mainframe using Enterprise Manager and SQL and created reports for management and clients.
  • Created and delivered training courses using Oracle, SQL and Microsoft Applications.
  • Extracted data from mainframe using Enterprise Manager and SQL.
  • Advanced course topics included sub queries and SQL editing.
  • Trained Latin-American and European Aspect partners on the installation and configuration of eWorkforce Management on Microsoft SQL systems.
  • Teach how to access Neo4j geodata and combine with NoSQL data.
  • Assisted with the rollout of MS SQL Server based data warehousing service
  • Provided trainings on Access 97, and VBA for MS Office 97, Visual Basic 5.0, and MS SQL.
  • Programmed Ad Hoc reports in Sybase ASE and MS SQL Server 2008 SQL for customized customer data needs.
  • Created biometric attendance solution using finger scanning technologies using WebForms, Remoting & SQL

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17. Training Requirements

average Demand
Here's how Training Requirements is used in Technical Trainer jobs:
  • Analyzed and determined customer training requirements while creating and administering plans, procedures, and programs accordingly.
  • Identified, evaluated and scheduled complete training requirements necessary to maintain certification and accreditation through program compliance.
  • Consulted with Project Teams via stakeholder needs analysis to determine training requirements, logistics and delivery methods.
  • Studied manpower training requirements and their impact on command readiness, providing monthly mobilization availability updates.
  • Assessed and documented performance of trainers and reported to management to determine future training requirements.
  • Assessed training requirements for new equipment/system upgrades and developed training strategies for new/updated training.
  • Perform needs analysis with leadership and customers to identify new training requirements.
  • Conducted installation wide surveys to determine military training requirements.
  • Interfaced with customer and management concerning their training requirements.
  • Developed schooling and physical hands on training requirements.
  • Evaluated and assessed individual and account training requirements.
  • Review regulations and policies to identify training requirements.
  • Collect and evaluate training requirements for safety office.
  • Analyze training requirements for Sony consumer electronics.
  • Assessed personnel skills and recommended training requirements.
  • Manage mandatory upgrade training requirements.
  • Identified initial training requirements consisting of tasks and knowledge of job specialty; attained apprentice (3) skill level.
  • Scheduled daily training operations in order to meet the individual training requirements of the unit's independent and unique mission.
  • Create end user documentation, quick reference cards, Articulate/PowerPoint training materials that support the company's training requirements.
  • Monitored and maintained quota management for the language training programs to ensure the annual training requirements were filled.

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18. Captivate

average Demand
Here's how Captivate is used in Technical Trainer jobs:
  • Recorded multiple company-wide quarterly release training offerings using Captivate.
  • Designed interactive computer-based training modules using Adobe Captivate.
  • Create engaging task-based e-learning modules using Adobe Captivate.
  • Created e-learning courses utilizing Captivate.
  • Developed differentiated PDF and Captivate video user guides for Microsoft's SharePoint for use in individualized training platform for company clients.
  • Use of Articulate, Captivate, WebEx, Putty/Telnet (Serial), x86-based proprietary installation software.
  • Planned, created, reviewed, and delivered 15 short Captivate system training videos to the client.
  • Created and updated online training simulations using Articulate and Captivate and PowerPoint as tools.
  • Developed online training modules using Adobe Captivate and Power Point 2007.
  • Assisted with the development of training materials utilizing Adobe Captivate.
  • Create computer based learning modules using Adobe Captivate.
  • Create web-based learning videos via Captivate.
  • Created interactive training videos for distance and self-paced learning initiatives using Adobe Captivate and other eLearning software applications.
  • Created interactive eLearning videos using Captivate Adobe software.
  • Create Web Base Training (WBT) modules using Captivate and Snagit to supplement Instructor Led Training sessions.
  • Created online training movies using Captivate on the more difficult features and customized objects in Salesforce.com.
  • Utilized Adobe Acrobat, Photoshop, Illustrator, and Captivate.
  • Created web/computer based interactive learning and technical support troubleshooting help guides with Captivate, Framemaker, WORD and Visio.
  • Authored online courseware and e-learning through the Silverchair LMS course creation tool and Adobe Captivate.
  • Developed eLearning modules for clients and employees, using a combination of Adobe Captivate, Articulate Storyline, and Camtasia.

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19. SME

average Demand
Here's how SME is used in Technical Trainer jobs:
  • Developed technician curriculum, knowledge assessments and testing and field evaluations to determine technical effectiveness, safety disciplines and customer interaction.
  • Developed bi-monthly communications to educate workforce on implementation benefits, expected changes, mitigation plans, risk assessments and evaluation tools.
  • Developed, reviewed, and edited training curriculum including lesson plans, practical exercises, computer-based assessments, and supporting documentation.
  • Conducted organization needs assessment to determine the overall direction of employee engagement, communication, training, and performance initiatives.
  • Managed daily operations and system readiness, developed/facilitated training curricula, crew assessment, and actively marketed to potential customers.
  • Conduct both needs assessment and process mapping to analyze current operations and identify training opportunities and process performance issues.
  • Develop and establish training programs by conducting needs assessment to determine training opportunities and training solutions i.e.
  • Conducted needs assessment for faculty technology training, developed and implemented training and evaluated the program.
  • Organize and maintain all necessary paperwork including unit licenses, liability insurance and risk assessments.
  • Developed change management strategies, conducted stakeholder analysis, impact assessments and devise appropriate plans.
  • Developed skills assessment testing in order to effectively develop and train various knowledge workers.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Utilized assessment tools, interventions and models to enhance individual and organizational effectiveness.
  • Developed assessments to evaluate effectiveness of training and provided recommendations for future training.
  • Developed job performance assessment and provided feedback to functional managers and recommended interventions.
  • Assisted military personnel with security assessments, and recommendations for each site.
  • Provided individual assessments of trainees to store management to identify technical leaders.
  • Performed information systems security assessments to ensure security requirements were met.
  • Assessed students project reports periodically and consolidated the assessment into reports.
  • Produced differentiated assessments including hands-on and standard examinations to evaluate comprehension.

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20. Sharepoint

average Demand
Here's how Sharepoint is used in Technical Trainer jobs:
  • Managed project documents on SharePoint site to include; Development processes, development patterns, and application architecture design documents.
  • Designed and installed SharePoint solution for document collaboration and tracking sales leads, student enrollments and student academic records.
  • Developed and supported MS Project Server/SharePoint integration w/ existing pool of Project users.
  • Managed the daily operations of the University of Military Ministry Blackboard and MS SharePoint's Sites by updating SCORM within BlackBoard.
  • Implemented a new SharePoint site to employees including work alongside seasoned agents with depth of knowledge in a range of topics.
  • Maintained updates to curriculum on SharePoint 2010 server to insure relevance and the ability to customize according to client specifications.
  • Used SharePoint 2007 (Moss) for collaboration of meetings, team reviews of training products and online training.
  • Conduct monthly SharePoint training for civil users which also involves preparing course material and keeping documentation up to date.
  • Created and implemented an online quiz using InfoPath in conjunction with SharePoint 2010 to have an automated system.
  • Trained Chaplain School Students, Staff and Faculty on Blackboard and SharePoint's policy and procedures.
  • Created a technical training site within SharePoint to house all Epic applications training materials.
  • Serve as the departments Innovation Champion, Employee Liaison, and SharePoint Administrator.
  • Develop and facilitate training on Microsoft SharePoint to all LCC staff and faculty.
  • Create surveys to analyze program, develop FAQs and modify internal SharePoint site.
  • Assisted in the development of SharePoint site for Learning and Innovation Department.
  • Create and Maintain Global Payment and Global Loans SharePoint site.
  • Build and manage our Training SharePoint site including internal blog.
  • Designed and managed the SharePoint Education and Training site.
  • Served as local SharePoint Administrator North Houston Domain.
  • Manage Service Manager SharePoint site and related content.

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21. Training Modules

average Demand
Here's how Training Modules is used in Technical Trainer jobs:
  • Authored numerous individual training modules as part of a comprehensive training package supporting a large-scale, end-to-end system conversion.
  • Create interactive online training modules regarding software updates and revisions.
  • Developed and constructed computer-based training modules using multiple authoring systems.
  • Implemented interactive online training modules.
  • Created online training modules and assessments to allow agents to increase their skills in a manner that would accommodate their schedules.
  • Revise and update training modules and student handouts to correct errors and to reflect changes and updates in equipment functionality.
  • Develop, write and implement technical training modules for maintenance, upkeep, and repair of advanced messaging system transmitters.
  • Re-designed, developed FedEx Domestic New Hire Training materials including training activities and test reviews for 266 training modules.
  • Created PowerPoint presentations and training modules on new strategies for delivery of insurance products to management and agents.
  • Improved tracking and monitoring of civilian training modules, leading to a completion percentage in the high 90s.
  • Created training modules and assessment tools to measure the both the progress and success of clients.
  • Developed E911 Customer Care Center Methods & Procedures, job aides, and training modules.
  • Developed and integrated computer based training modules on the training needs of the plant.
  • Create new training modules using Final Cut Pro X for hardware and software releases.
  • Created and maintained job aides, digital databases, and training modules for agents.
  • Create content for new versions of computer-based training modules and tutorials for executives.
  • Create new course ware training modules and maintenance procedures for new tool sets.
  • Created, delivered and maintained on-line training modules for delivery through WebEx.
  • Created over 600 formal training modules in support of manufacturing site activities.
  • Develop and present hands-on theoretical training modules for new and experienced employees.

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22. Osha

average Demand
Here's how Osha is used in Technical Trainer jobs:
  • Conducted Industrial Hygiene testing to monitor re-engineering of equipment to reduce sound levels below OSHA requirements.
  • Conducted train-the-trainer on photo related equipment and OSHA regulations.
  • Developed instructor-led technical training materials ensuring that objectives were in full compliance with OSHA and MIOSHA safety standards.
  • Trained over 50 Kodak Sales Representatives and provided technical support on photo equipment and OSHA regulations.
  • Organized and conducted training sessions for employees, contractors and visitors in OSHA safety regulations.
  • Conducted regulatory training including OSHA HAZWOPER refresher, DOT awareness and function specific training.
  • Coordinated and conducted induction, OSHA, Refresher, and cross training as required.
  • Reintegrated a training program for production employees, including OSHA required safety programs.
  • Design and administered compliance RCRA, OSHA and SARA training seminars.
  • Maintained OSHA safety standards in confined spaces and on elevated platforms.
  • Trained new drivers on OSHA and roadside safety procedures.
  • Maintain quality controls for OSHA standards and regulations.
  • Conduct annual required MSHA and OSHA training.
  • Developed OSHA compliant safety programs.

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23. Training Records

average Demand
Here's how Training Records is used in Technical Trainer jobs:
  • Handled all individual training records and consistently operated within projected annual training budget.
  • Maintained and updated training records accordingly.
  • Volunteered to eliminate two-to-three month backlog of training records due to merger in the Employee Training System within one month.
  • Prepared training guidelines, individual training records, operation orders, mobilization plans, and readiness reports.
  • Developed correspondence to assist others with periodic reports, and managed civilian personnel files and training records.
  • Conducted staff writing and performed staff administrative procedures, and compiled training records and reports.
  • Delivered instruction for time cards, expense report policies, company procedures and training records.
  • Maintain and review training records for attendance, testing and comments from each trainer16.
  • Developed training schedules, created lesson diskettes and maintained accurate employee training records.
  • Create, maintained, and monitored employee training records electronically and paper-based.
  • Maintain employee training records and track qualifications and certifications in the LMS.
  • Review all AF Form 623 training records prior to Staff Assistance Inspections.
  • Established, maintained, and updated training records for all associates.
  • Tracked training of technicians by creating and maintaining accurate training records.
  • Created LMS to track employee's training records and test scores.
  • Used Microsoft Excel to maintain unit training records and work schedules.
  • Maintained thorough employee training records for 5 years per FAA.
  • Provided Power Point presentations, and maintained training records.
  • Track fundraiser training records and forward to division leadership.
  • Trained and maintained training records for 44 employees.

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24. Training Documentation

average Demand
Here's how Training Documentation is used in Technical Trainer jobs:
  • Evaluated training documentation and lab exercises for accuracy and submitted recommendations for updates when errors or process improvements were identified.
  • Developed training documentation and edited and customized existing training documentation for all the courses.
  • Assist with software upgrades by reading enhancement documentation and preparing training documentation for upgrade.
  • Develop curriculum and specific training documentation for classroom training for all customers and employees.
  • Develop specific training documentation for customers while keeping training materials uniform throughout the company.
  • Developed and maintained documentation of business/technical requirements, test plans and training documentation.
  • Researched, developed and delivered SAP training documentation for all Casino Services personnel.
  • Reviewed employee training documentation for accuracy and compliance with regulatory requirement.
  • Created/distributed all training documentation for Medical Bill Review/Branch Claims Offices.
  • Developed training documentation used for technical support new hire classes.
  • Maintained historical, supply chain and training documentation.
  • Maintained training documentation for approximately 10 technical system.
  • Created Training documentation for RouteMatch products.
  • Created training documentation for NaviTrans Navigator.
  • Create and/or revise necessary training documentation.
  • Created end user training documentation.
  • Managed training curriculum, materials, classroom schedules and employee training documentation for Time Warner Cable Lexington Training Center.
  • Assisted with the creation of in-house training documentation and customizing vendor documentation to meet firm and departmental standards.
  • Developed, updated, and implemented all training documentation for employees, customers, and nationwide distributors.
  • Created and maintained training website for Equities and Fixed Income users which included training documentation.

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25. Voip

average Demand
Here's how Voip is used in Technical Trainer jobs:
  • Traveled extensively throughout CONUS to client sites; maintained and deployed mobile classroom kit with laptop computers and VOIP telephones.
  • Delivered group and one-on-one training on VOIP phones to federal employees including clerks, judges, and lawyers.
  • Provided end user training on all hardware and software aspects of the unified communication VOIP based system.
  • Travel to various State Farm Agencies to train on their new VOIP on the Cisco Phone System.
  • Deliver on-site end user training of Cisco VoIP Unified Communications equipment to State Farm Agent offices nationwide.
  • Provided technical training as part of nationwide implementation in 17,000 offices of Cisco VOIP telephone systems.
  • Provided training on Cisco VOIP Phone systems, functions and capabilities, and knowledgeable expertise.
  • Coached on day of installation of Cisco VoIP Phone systems.
  • Implemented new VOIP phone system for customers.
  • Upgraded the training environment to use VoIP.
  • Trained new hire employees on the Installation and Repair of Cable TV, Online, and VoIP.
  • Voice Over IP (VoIP) Training Team.
  • Contributed to State Farm VoIP - Training Resource Guide and updates utilized by all TEKsystems State Farm VoIP trainers.
  • Train the independent business owners and staff of a fortune 100 corporation on Cisco VOIP phone systems and functions.
  • Lead Technical Trainings as contracted on Cisco Enterprise VoIP phone installations.
  • Provided Technical Training for VoiP installations at Tek Systems Clients.
  • Turned up the first VOIP carriers in our SONUS and Nortel CS2K switches and in our Nextone gateway controllers.
  • Installed VoIP, and configure LAN,WAN Used complex thinking skills in daily job execution.

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26. Proprietary Software

average Demand
Here's how Proprietary Software is used in Technical Trainer jobs:
  • Developed training materials, conducted training sessions, and provided support for proprietary software mandated for citywide implementation.
  • Develop proprietary software training curricula for Congressional offices and other Federal, State and Local government offices.
  • Facilitated the execution of targeted proprietary software enhancements by providing client feedback to eBay Enterprise Product Managers.
  • Developed/Implemented/Trained certified technical training courses for internal/external customers on the use of proprietary software application.
  • Manage design, facilitation, evaluation and ongoing consultation of proprietary software applications.
  • Conducted training on proprietary software applications in multiple settings and locations.
  • Provided nationwide customer support and training on proprietary software.
  • Provided instruction in proprietary software use for Pharmaceutical representatives.
  • Develop ILT and supporting documents for customized proprietary software
  • Prepared Morgan Stanley's Private Wealth Management staff for proprietary software upgrade after the merger of Morgan Stanley and Smith Barney.
  • Trained potential clients on MSB proprietary software during business needs analysis and pilot programs that increased sales and revenue.
  • Provide technical training to Attorneys and staff on MS Office and proprietary software specific to a law firm environment.
  • Provided classroom training, implementation and one-on-one support for complex, proprietary software for the equipment rental industry.
  • Created user guides, help guides and quick reference material for off the shelf and proprietary software applications.
  • Conducted formal classroom training on Microsoft Office 2007 Suite, Adobe Creative Suite and proprietary software applications.
  • Trained internal and external clients on proprietary software, IP Telephony applications, soft skills and processes.
  • Design, write, and maintain job aids and training materials for proprietary software products.
  • Trained users in a complex proprietary software, at Arrow Electronics.
  • Train on various external and proprietary software.
  • Facilitated daily classroom instruction on proprietary software rollout at corporate headquarters and remote locations.

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27. Job Aids

average Demand
Here's how Job Aids is used in Technical Trainer jobs:
  • Gathered information from stakeholders and developed customized training manuals, job aids and quick reference guides for PeopleSoft implementation.
  • Develop and incorporate blended learning materials including simulations, exercise/activities, job aids and other help related materials.
  • Developed training courses, presentations, scripts, job aids, and reference materials for end users.
  • Developed and implemented country specific best practices, along with customized job aids in 5 languages.
  • Created and maintained job aids aimed to decrease the learning curve and shorten the training course.
  • Support assigned projects by designing and developing training curriculum, including training decks and job aids.
  • Experience in developing and maintaining training manuals, packets, reference materials and job aids.
  • Provided information (feedback) and assisted in editing training material and job aids.
  • Developed presentations, student and instructor guides, hands-on exercises, and job aids.
  • Redesigned and retooled courses, instructional materials and job aids for client refresher training.
  • Developed the training plans, designed the training materials and job aids.
  • Created student/instructor guides and job aids for all new systems and upgrades.
  • Developed various presentations and job aids to support the associate's performance.
  • Reviewed and edited departmental schedules, class releases, and job aids.
  • Developed train-the-trainer materials, reference guides, reference e-card and job aids.
  • Delivered classroom training and job aids for Lawson enterprise application software.
  • Create custom job aids and lesson plans for each client.
  • Developed training guides and job aids for terminal operations.
  • Developed training courses, job aids and learning documents.
  • Created online job aids, training manuals and written guides

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28. Html

average Demand
Here's how Html is used in Technical Trainer jobs:
  • Develop new mobile applications using Python and My SQL, as well as, JavaScript and HTML in a UNIX environment.
  • Worked as a technical trainer for undergraduate students for subjects such as JAVA, SQL, HTML and CSS.
  • Developed and delivered curriculum for Microsoft Office 2000, Project, Front Page, HTML and Dream Weaver.
  • Teach technical (HTML Development, NT Network Administration, etc.)
  • Redesigned and maintained website using HTML, CSS, and ColdFusion.
  • Worked with US engineers to develop user-friendly HTML Help system.
  • Prepared training manuals in HTML, PDF and print media.
  • Trained corporate clients nationally in Visual Basic 6.0, HTML, JavaScript, VBScript, ASP, Perl and database design.
  • Develop and maintain html based internal support interface using Adobe Learning Suite and Microsoft Office FrontPage.
  • Posted all documents with Adobe software and html files.
  • Provided training courses in Microsoft Office, HTML, C & C++ at the training centre to a batch of trainees.
  • Conduct classes in Web Design Concepts, HTML Programming, DHTML Programming, Adobe Photoshop CompUSA Training
  • Trained students in computer classes, including Microsoft Office, HTML, Macromedia Dreamweaver, and Adobe Photoshop.

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29. Training Activities

average Demand
Here's how Training Activities is used in Technical Trainer jobs:
  • Developed implementation plans and schedules, and coordinated training activities with internal project management counterparts.
  • Monitored and evaluated training activities for effectiveness and assessed company training needs.
  • Assisted Training Unit personnel in coordinating and implementing training activities.
  • Produced global quarterly report for divisional managers displaying training activities.
  • Utilized design and use of multimedia training materials and classroom activities, targeting multiple learning styles, especially hands-on training activities.
  • Supported the management and administrative functions of Navy training activities, including schoolhouses, learning centers and training support centers.
  • Maintained a record of training activities and employee progress and monitor effectiveness of programs, including training contract management.
  • Participated on a variety of committees in charge of the coordination and development of employment and training activities.
  • Coordinated training activities with Peace Corps Staff & Volunteers, Language Teachers & Consultants.
  • Monitor, evaluate and record employee training activities and program effectiveness.
  • Monitor training activities to ensure all schedule training is conducted.
  • Planned, developed, and executed training activities.
  • Monitor, evaluate and record training activities.
  • Created reports of monthly training activities.
  • Manage all training activities for more than 500 employees on multiple shifts at Westford and surrounding plants.

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30. New Equipment

low Demand
Here's how New Equipment is used in Technical Trainer jobs:
  • Develop maintenance and operation procedures to support new equipment and processes; develop interactive electronic technical manuals.
  • Planned and executed the fielding and conducting New Equipment Training (NET) in support of C4ISR Systems and Equipment.
  • Served as technical trainer for new equipment training for the regular Army as well as National Guard and Reserve units.
  • Track training activities of production operators in matters of new equipment, processes and procedures.
  • Fort Bragg NC and CONUS Perform CONUS-based new equipment training for Army BETSS-C program.
  • Installed and tested new equipment and remove or coordinate removal of surplus equipment.
  • Served as New Equipment Training technical trainer for the PMO ASE.
  • Installed, aligned and balanced new equipment for cable upgrades.
  • Facilitated hands on training of new Equipment, e.g.
  • Formulated and executed New Equipment Training (NET).
  • Conducted train-the-trainer classes on new equipment and software.
  • Learned new equipment and protocols.
  • Recruited, Trained and Managed support training staff for initial launch and subsequent 28 day roll out of new equipment.
  • Maintained training schedules, trained new employees on entry job level, trained all employees on new equipment.
  • Administer new equipment training and IT support for C4ISR systems and equipment configurations.

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31. Adobe Photoshop

low Demand
Here's how Adobe Photoshop is used in Technical Trainer jobs:
  • Added and manipulate images using Adobe Photoshop for internal online system Igetsmart.com.
  • Certified as an Adobe Photoshop Training Expert.
  • Travel to client sites and other New Horizons Computer Learning centers to deliver Adobe Photoshop training.
  • Created visual and text data for an online survey site and face-swapping site by use of Adobe Photoshop and Sublime Text.
  • Design and modify web and standard graphics using Adobe Photoshop, Adobe Illustrator, Corel Draw, and others.
  • Utilized a variety of programs including Balsamiq, HP Quality Center, Testrail, and Adobe Photoshop.

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32. Training Schedules

low Demand
Here's how Training Schedules is used in Technical Trainer jobs:
  • Prepared, reviewed and finalized all administrative documents regarding participation memos, training schedules, training certificates.
  • Update calendar of operations relating to training schedules and training management.
  • Conducted briefings and presentations to senior DOS representatives detailing training schedules and course outlines.
  • Trained the Trainer, an outside contractor, and developed training schedules.
  • Planned training schedules for commander for effective use of time.
  • Submit training schedules to higher headquarters for posting and disbursement.
  • Manage class rosters and training schedules.
  • Created training curriculums and developed promotional material, organized and created training schedules while providing logistical support.
  • Job Duties: Set curriculums and training schedules.
  • Develop training schedules and lead training sessions for new hires Complete daily log Responsible for training warehouse staff

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33. Staff Members

low Demand
Here's how Staff Members is used in Technical Trainer jobs:
  • Communicated extensively with staff members and related personnel.
  • Orchestrate and implement process for collecting and delivering weekly SaaS product update information to over 1,500 customers and internal staff members.
  • Plan and conduct computer-training classes for the public and staff members in a group or in a one- on-one tutoring setting.
  • Designed, Developed, and Taught computer and application skills courses to improved the productivity of Sprint staff members.
  • Provided administrative support to Director, Technical Director, and Department of Instruction staff members' (DOI).
  • Developed recommendations, based on the aforementioned analysis, to be considered by the appropriate higher level staff members.
  • Advise Division, MEF and Brigade staff members, subordinate staff, and individual solders on all CATR Operations.
  • Saved $8,000 on one project by permanently implementing video editing technology for staff members $1,300/employee.
  • Followed up and ensured that all staff members trained in all vital areas of daily processes.
  • Coordinate with staff members as appropriate to ensure required events are updated on calendar.
  • Answer email questions from staff members on software application or training materials.
  • Trained new incoming staff members on crime task force financial database.
  • Train staff members in the use of Window based software applications.
  • Developed and implemented the technology orientation for all new staff members.
  • Trained 48 managers/200 staff members on change management best practices.
  • Trained 35 staff members on new claims processing platform.
  • Web Trainer Delivered Excel training using WebEx to their staff members and clients.
  • Evaluate new products Attend manufacturing training Train staff members Train field technicians on use of new tools

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34. CRM

low Demand
Here's how CRM is used in Technical Trainer jobs:
  • Led intensive train the trainer classes on our 360 degree CRM and Billing Solution program for international clients.
  • Provided training on a new CRM system to 3000 paraprofessionals with Chicago Public Schools over four days.
  • Developed sales training and CRM to approach new and bigger customers.
  • Lead a training team to deploy a complex CRM application.
  • Implemented training of regional managers on Salesforce CRM advanced calendar and management features.
  • Develop multi-functional on-boarding training lessons for the CRM application.
  • Implemented training of life insurance agents on new Onesource CRM product using Apple IPAD.
  • Trained over 15 business analysts for the development of enterprise CRM business requirements system.
  • Advanced to lead trainer for Pfizer's CRM rollouts.
  • Travel to multiple US locations for the rollout of Glaxosmithkline s new Oracle CRM based sales force tool GSK360.
  • Master custom software applications-primarily CRM software for Pharmaceutical industry reps) * Provide robust and engaging training to learners.
  • Scheduled patients Billed insurance companies Processed entire clinic from paper to CRM

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35. A+

low Demand
Here's how A+ is used in Technical Trainer jobs:
  • Trained A+ and Network+ students and performed daily lab set ups by creating Ghost images of Windows Operating Systems.
  • Achieved CompTIA A+ certification of nine out of twelve students in the prototype class.
  • Specialized in the certification program for A+, N+, and CCNA.
  • Teach students seeking Microsoft, A+, Net+ certifications.
  • Conducted over 10 Workgroup manager Network and A+ training courses over a 15 month time period
  • Conduct daily trainings in A+, Network+, Security+ and Photo Voltaic.

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36. Classroom Setting

low Demand
Here's how Classroom Setting is used in Technical Trainer jobs:
  • Lead paper- based and technology driven curriculum and/or performance support solutions in a classroom setting.
  • Facilitate the delivery of standardized training content in a classroom setting to build workforce knowledge, skills and abilities.
  • Conducted full-day and half-day technical orientation for new hires both in a classroom setting and via distance learning applications.
  • Provided Epic end-user training to all hospital staff in a classroom setting at multiple facilities.
  • Conducted training sessions in classroom settings, small group settings, and one-on-one sessions.
  • Performed these training sessions either in classroom settings or one on one environment.
  • Delivered training in classroom setting with up to 60 students at a time.
  • Developed performance matrices and augmented line training in a classroom setting.
  • Provide assistance and training in classroom setting and at desk-side.
  • Conduct classroom setting training and on-boarding for all new hires.
  • Maintain high levels of motivation in classroom settings.
  • Provided assistance and training in classroom setting and v
  • Respond to patrons in a classroom setting.
  • Clean up classroom setting at the end of the work day, prepare for the next work day.
  • Conducted training programs to clients either in e-learning , group classroom setting, Virtual Learning Environment or on one-to-one basis.
  • Led standup lecture and labs in a classroom setting with class sizes of 6 to 16 people.

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37. ISO

low Demand
Here's how ISO is used in Technical Trainer jobs:
  • Assist in coordinating program development and confer with members of advisory groups to obtain knowledge to continuously enhance areas in professional development
  • Established strong customer relationships with district managers and technical supervisors * Maintained excellent training records resulting in decreased down time.
  • Guaranteed the highest standards were upheld by monitoring and evaluating performance in comparison to objectives and by maintaining accountability.
  • Developed training outlines and appropriate training modules designed to improve services and supervisory skills; established training schedule priorities.
  • Develop and deliver system level training to skilled-trade, engineering, and supervisory personnel for automotive manufacturing clients.
  • Provided student coaching; analyzed student evaluation feedback and delivered course metrics and follow-up recommendations to customer supervisor.
  • Maintained user market data services entitlements and acted as departmental liaison with vendor in problem resolution.
  • Assume any additional job duties and responsibilities as requested by Executive Director and Supervisor.
  • Scheduled and coordinated project meetings and activities; prepared meeting minutes for training supervisor.
  • Recognized as a STAR performer by Program Supervisor for management of program operations.
  • Trained Hospital Transport and EVS Supervisory personnel on TeleTracking Transport and BedTracking Software.
  • Advised supervisors or managers within unit when actions may affect productivity or mission.
  • Evaluated performance efficiency of help desk personnel and presented report summary to supervisor.
  • Based on feedback from administrators, managers and supervisors, developed classes accordingly.
  • Assisted in developing/implementing necessary job aids or training materials per ISO specifications.
  • Developed a weekly requirements report for Supervisors, Foremen and Quality Control.
  • Perform troubleshooting to isolate mechanical or electrical faults and repair faulty components.
  • Trained Photo Lab Supervisors in Photo Processing equipment and Lab Management.
  • Developed functionality comparison proposals, and led initiative to final contract.
  • Provided competitive product comparison, technology overview, selling techniques.

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38. Lesson Plans

low Demand
Here's how Lesson Plans is used in Technical Trainer jobs:
  • Developed curriculum, prepared equipment drawings and updated lesson plans, created visual aids and developed other pertinent course related material.
  • Developed lesson plans and created standard operating procedures for instruction on Basic Marksmanship training.
  • Prepared lesson plans from engineering documentation, field service requirements or software documentation.
  • Developed and implemented lesson plans on cultural integration and environmental education.
  • Develop personalized lesson plans specific to individual education requirements.
  • Developed lesson plans and determined instructional methods.
  • Prepared lesson plans from engineering documentation.
  • Assisted in the validation of BCS3 functionality, lesson plans, and successfully provided professional instruction in all BCS3 subject areas.
  • Developed four core lesson plans for supply individuals for demand and research processing, mission capability, and stock control processes.
  • Provided lesson plans based upon current AIT training materials, programs of instruction, and any available student training materials/aids.
  • Developed curriculum, created lesson plans, and conducted on-site corporate training and consulting services to meet needs of business.
  • Use a variety of training materials including classroom lesson plans, laboratory guides, and activities to foster learning.
  • Devise measurable course objectives and corresponding behavioral objectives in course outlines and lesson plans to meet required training needs.
  • Develop, promote and deliver meaningful lesson plans and materials aligned with the curriculum to meet student needs.
  • Partner with HR to test the new LMS, then create lesson plans based on appropriate roles.
  • Developed lesson plans and training proposals in a team environment and briefed projects to key leaders.
  • Develop lesson plans, and write all training curriculum aimed at achieving goals and objectives.
  • Developed detailed lesson plans for the Marine Corps EFV (Expeditionary Fighting Vehicle) program.
  • Developed and updated documentation and lesson plans to support business area training, as needed.
  • Designed and wrote lesson plans, Power Points and training materials for classroom instruction.

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39. Classroom Management

low Demand
Here's how Classroom Management is used in Technical Trainer jobs:
  • Possess strong communication, presentation, classroom management, and organizational skills.
  • Designed Train-the-Trainer course on classroom management for technical trainers.
  • Focus on presentation skills, classroom management, effective lesson planning, and adult learning theory.
  • Maintained classroom management including learner performance and escalates issues to Performance Solution and client leadership when necessary.
  • Provided on-site training curriculum activities for classroom management.
  • Implemented and utilized classroom management techniques.

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40. Online Courses

low Demand
Here's how Online Courses is used in Technical Trainer jobs:
  • Instructed participants in classroom lecture, laboratory sessions and blackboard online courses for one year.
  • Reviewed and created online courses for accuracy and relevancy.
  • Produce multimedia online courses for GE Implementation and Customers.
  • Assist course developers with creating online courses.
  • Created and reviewed online courses.
  • Recognized as expert for Blackboard Online Courses Successfully developed and implemented Blackboard technical and customer support Designed and instituted training.

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41. User Guides

low Demand
Here's how User Guides is used in Technical Trainer jobs:
  • Assisted managers with the development of technical/troubleshooting manuals and user guides.
  • Developed curriculum and authored user guides.
  • Assist with the development and update of technical training documentation, manuals, user guides and reference materials.
  • Procure Training materials (Instructor & user Guides) for COTS tools via an Industry leading vendor.
  • Created User Guides for the customers to follow to effectively streamline basic, computer processes.
  • Lead editor of training documentation upgrade project (user guides, manuals, etc.)
  • Created user guides, training manuals and technical documentation for Sprint network applications.
  • Used screen-capture technology (Snag-It) to develop User Guides for applications.
  • Help in development of technical/troubleshooting manuals, training materials and user guides.
  • Develop and maintain training documentation including user guides and quick reference guides.
  • Developed training manuals and user guides for training on technical software.
  • Created and maintained user guides for core systems.

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42. Instructional Materials

low Demand
Here's how Instructional Materials is used in Technical Trainer jobs:
  • Created instructional materials for users on Microsoft Office 2000/97 and proprietary applications.
  • Maintained, stocked and ordered instructional materials and student curriculum.
  • Developed instructional materials in a variety of media.
  • Review and update programs of instruction (POI), instructional materials, student handouts, and references when required.
  • Organized, managed, and conducted train-the-trainer sessions and peer reviews to evaluate and improve instructional materials and training delivery.
  • Developed training with updated or new tools and processes by reviewing course content and instructional materials.
  • Utilized the Authoring Instructional Materials (AIM) program, evaluating the curriculum materials.
  • Evaluated Authoring Instructional Materials (AIM) I; certified in AIM II.
  • Assisted/updated instructional materials, quick reference guides, and user manuals for participants.
  • Create and provide instructional materials as needed.
  • Designed instructional materials Designed and developed instruction in classroom technology.

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43. Addie

low Demand
Here's how Addie is used in Technical Trainer jobs:
  • Utilized ADDIE model and adult learning methodologies to create a standard training model and enterprise-wide Structured On-the-Job-Training program.
  • Developed a wide range of technical engineering training courses using ADDIE training development methodology.
  • Developed FG, PPT and PG using Snag-it for screen captures and the ADDIE model for development
  • Revised and updated safety training materials using the Systematic Approach to Training or ADDIE development process.
  • Followed ADDIE model and performed Strengths, Weaknesses, Opportunities, Threats (SWOT) analysis.
  • Adhered to ADDIE training methodology when analyzing, designing, developing, and evaluating training programs.
  • Designed and developed (ADDIE) web-based, instructor-led, and train-the-trainer courses for the project.
  • Used ADDIE learning model to design and develop custom business process and systems training programs.
  • Used ADDIE process & technical writing to deliver customized, relevant training to brokers.
  • Developed and delivered custom training solutions based on the ADDIE principles of instructional design.
  • Developed effective training solutions for Sales staff and distributors using ADDIE methods.
  • Learned to analyze, develop and instruct training using the ADDIE model.
  • Course development using ADDIE & CRI Model.
  • Implement ADDIE model of instructional design.
  • Key activities and results: Design (using the ADDIE method) and maintain course curriculum and training materials.
  • Developed trainings using the ADDIE model.

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44. External Customers

low Demand
Here's how External Customers is used in Technical Trainer jobs:
  • Planned, developed, implemented and coordinated in-house training programs for operations and staff personnel as well as internal/external customers.
  • Developed SCORM-conforming training curricula using systems engineering and instructional systems design (ISD) methodologies for internal and external customers.
  • Designed, developed, and implemented criteria-based instructional courses to present to external customers.
  • Conducted basic, intermediate and advanced technical training courses for internal and external customers.
  • Interact with internal and external customers and regulators at many levels of responsibility.
  • Assisted technology team to meet department technology needs for internal and external customers.
  • Conducted, reviewed and developed training for internal and external customers.
  • Conducted formal technical training of internal/external customers on Xerox high volume applications/systems
  • Provided training as required to internal and external customers.
  • Facilitated training for internal and external customers.
  • Provided Instructor Led & Virtual Training globally to internal & external customers in Spanish & English on multiple applications.
  • Trained structured authoring (SGML and XML) software courses for internal and external customers.
  • Provided training to internal and external customers on the capabilities of upgraded software.
  • Trained internal and external customers on use of Microsoft Excel and Outlook.
  • Conducted training on EMC storage solution systems for internal and external customers.
  • Managed Accounts Representative Provided technical support of AS400 and Four51 for internal users and external customers.
  • Developed and taught instructor-led training courseware to Carrier Access' internal and external customers.

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45. FDA

low Demand
Here's how FDA is used in Technical Trainer jobs:
  • Certified Pharmacy Technician knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
  • Maintained Training records for 26 Technicians and Supervisors to ensure all were working within FDA compliance.
  • Informed employees of necessary corrective action commitments established as a result of FDA and internal inspections.
  • Assisted with tours, open houses and FDA and Eye Banking state audits and inspections.
  • Maintained and update training documentation in preparation of ISO, FDA, and client audits.
  • Followed guidelines and regulations of FDA, State, and American Association of Blood Banks.
  • Ensured that that all employees were trained and documented, thus company was in compliance with the FDA and OHSA inspection.
  • Support BMP-2 project through to FDA licensure.
  • Review, and update SOPs to make sure we meet FDA guidelines.

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46. CPR

low Demand
Here's how CPR is used in Technical Trainer jobs:
  • Certified American Red Cross Trainer for First Aid, CPR, and Professional Rescuer CPR.
  • Conducted Customer Relations, Safety, & CPR Training to new field service hires.
  • Maintain certification in CPR, First Aid and a Certified Medication Aide.
  • Completed certification requirements of CPR/First Aid to be a certified rescuer.
  • Attended seminars on Medication Training technician and CPR training.
  • Certified American Red Cross CPR and First Aid Instructor
  • Certified in CPR and community first aid.
  • Earned CPR and first aid instructor certification.
  • Certified, CPR/First Aid Certified Observed individuals and documented changes
  • Certified in CPR and basic first aid, as well as basic Hazmat training, and SCBA fit testing/training.
  • Certified as a First Responder in First Aid/CPR/AED.

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47. QA

low Demand
Here's how QA is used in Technical Trainer jobs:
  • Review technical documentation for accuracy and interface with SQA to provide detailed testing and documentation of products.
  • Researched and collected evidence for NCQA review of utilization management process.
  • Trained new and current employees in both Non-Destructive and Destructive areas, while maintaining production goals and QA tasks.
  • Train and assist new hires with the navigation of company software, call center procedures, and QA standards.
  • Developed a project plan and worked with developers and the QA team to ensure content was accurate and clear.
  • Worked closely with system engineers and Quality Assurance (QA) to ensure the product met customer requirements.
  • Assisted Development and Quality Assurance (QA) Departments with testing new builds of software.
  • Tested and QA for Microsoft Word 2007 ten months before firm roll out.
  • Perform needs analysis, to implement new process while following QA guidelines.
  • Worked in conjunction with development and QA testing to view the Prod.
  • Conducted Safety Training and qualification, and various other QA training functions.
  • Worked with QA to choose electronic tracking system for internal training.
  • Developed work processes for QA/QC.
  • Developed Job and Task Analysis for QA/ QC personnel using various methods Applied all aspects of the SAT process
  • Managed QA (code review) and technical signoff on new development.
  • Travelled to India to train QA personnel for outsourced testing.
  • Assisted with QA testing of Telerate products.
  • Staged and QA NT desktop/portable systems within a Netware 5.0 environment onsite as part of a nationwide and International rollout.

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48. Mcse

low Demand
Here's how Mcse is used in Technical Trainer jobs:
  • Trained MCSE candidates using Microsoft Official Curriculum.
  • Trained students leading to industry certification from CompTIA and Microsoft (MCP, MCSA, and MCSE).
  • Course subjects ranged from mainframe productivity tools to MCSE and Oracle system Admin.
  • Delivered a 3 month duration MCSE boot camp.
  • Obtained several certifications from Microsoft(MCSA, MCSE, MCSD, and A+).
  • Acquired MCSD, MCDBA, MCSE, and MCT certifications.
  • Provided emerging technology training to internal technicians and adult MCSE education training to external clients through Vincennes University.
  • Trained students taking international certifications lke CCNA and MCSE
  • Developed and delivered Windows 2000 MCSE curriculum Students achieved 92% pass rate on MCSE exams Setup and configured classroom lab environment

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49. Mac

low Demand
Here's how Mac is used in Technical Trainer jobs:
  • Weigh active pharmaceutical ingredients (API's) and recipients following area requirements including use of respiratory protection and gowning requirements.
  • Collaborated as key member of transition team to develop and implement an efficient redesign of public diplomacy training.
  • Develop instructional materials (presentations, process documentation and job aids) to support Retail Pharmacy operational goals.
  • Resolved technical machine problems in Region Territory resulting in substantial savings on service by Vendor.
  • Implemented and developed customer education courses on pharmaceutical robots in the centralized hospital pharmacy.
  • Conduct orientation/qualification on ESD and training on Total Preventive Maintenance and Machine familiarization.
  • Spearheaded development and implementation of learning strategies and training materials for pharmaceutical software.
  • Worked alongside licensed pharmacists to provide excellent service within a high-volume hospital setting.
  • Helped to implement new programs in new machinery equipment and updated curriculum accordingly.
  • Facilitated bi-monthly training for AcuDose-Rx medication cabinet and MedComm pharmacy products.
  • Managed project to redesign training material and delivery for PharmacyRx.
  • Facilitated training processes for machine operators on new equipment.
  • Perform scheduled machine diagnostics to ensure equipment operation settings.
  • Operated, programmed, and maintained computer controlled machinery.
  • Developed training curriculum for multiple pharmaceutical and financial companies.
  • Communicate with mechanical engineers for problems with machinery.
  • Trained on cutting/finishing machine applications and quality execution.
  • Repaired and maintained heavy-duty and construction machinery.
  • Developed basic pharmacy operation knowledge Pharmacy Practice Rotations
  • Participated in start-up: machine installation, configuration and training in several stores in Granada, St. Lucia, and Panama.

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20 Most Common Skill for a Technical Trainer

Training Programs33.1%
Training Classes11.5%
Customer Service8%
Technical Support5.7%
Database5%
Subject Matter3.9%
Course Materials3.9%
Powerpoint3.8%

Typical Skill-Sets Required For A Technical Trainer

RankSkillPercentage of ResumesPercentage
1
1
Training Programs
Training Programs
26%
26%
2
2
Training Classes
Training Classes
9.1%
9.1%
3
3
Customer Service
Customer Service
6.3%
6.3%
4
4
Technical Support
Technical Support
4.5%
4.5%
5
5
Database
Database
3.9%
3.9%
6
6
Subject Matter
Subject Matter
3.1%
3.1%
7
7
Course Materials
Course Materials
3%
3%
8
8
Powerpoint
Powerpoint
3%
3%
9
9
Internet
Internet
2.6%
2.6%
10
10
Learning Management System
Learning Management System
2.4%
2.4%
11
11
Suite
Suite
2.2%
2.2%
12
12
Troubleshoot
Troubleshoot
2.1%
2.1%
13
13
Training Manuals
Training Manuals
1.6%
1.6%
14
14
Software Applications
Software Applications
1.5%
1.5%
15
15
PCS
PCS
1.4%
1.4%
16
16
SQL
SQL
1.3%
1.3%
17
17
Training Requirements
Training Requirements
1.3%
1.3%
18
18
Captivate
Captivate
1.2%
1.2%
19
19
SME
SME
1.1%
1.1%
20
20
Sharepoint
Sharepoint
1.1%
1.1%
21
21
Training Modules
Training Modules
1.1%
1.1%
22
22
Osha
Osha
1.1%
1.1%
23
23
Training Records
Training Records
1%
1%
24
24
Training Documentation
Training Documentation
1%
1%
25
25
Voip
Voip
0.9%
0.9%
26
26
Proprietary Software
Proprietary Software
0.9%
0.9%
27
27
Job Aids
Job Aids
0.9%
0.9%
28
28
Html
Html
0.8%
0.8%
29
29
Training Activities
Training Activities
0.8%
0.8%
30
30
New Equipment
New Equipment
0.8%
0.8%
31
31
Adobe Photoshop
Adobe Photoshop
0.8%
0.8%
32
32
Training Schedules
Training Schedules
0.7%
0.7%
33
33
Staff Members
Staff Members
0.7%
0.7%
34
34
CRM
CRM
0.7%
0.7%
35
35
A+
A+
0.7%
0.7%
36
36
Classroom Setting
Classroom Setting
0.7%
0.7%
37
37
ISO
ISO
0.6%
0.6%
38
38
Lesson Plans
Lesson Plans
0.6%
0.6%
39
39
Classroom Management
Classroom Management
0.6%
0.6%
40
40
Online Courses
Online Courses
0.6%
0.6%
41
41
User Guides
User Guides
0.6%
0.6%
42
42
Instructional Materials
Instructional Materials
0.6%
0.6%
43
43
Addie
Addie
0.6%
0.6%
44
44
External Customers
External Customers
0.6%
0.6%
45
45
FDA
FDA
0.6%
0.6%
46
46
CPR
CPR
0.6%
0.6%
47
47
QA
QA
0.6%
0.6%
48
48
Mcse
Mcse
0.6%
0.6%
49
49
Mac
Mac
0.5%
0.5%

20,727 Technical Trainer Jobs

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