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What does a technical trainer do?

Updated January 8, 2025
6 min read
What does a technical trainer do

A technical trainer is responsible for guiding the employees with the company's technical operation processes by designing a comprehensive computer and systems training. Other duties include helping the organization to boost efficiency and maximize productivity in meeting clients' demands and achieving their satisfaction. Technical trainers maintain an engaging and active class environment, conducting practical assessments both for individual and group works. They should also be highly-knowledgeable with the business' procedures, as well as having excellent communication skills to respond to the employees' inquiries and concerns accurately.

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Technical trainer responsibilities

Here are examples of responsibilities from real technical trainer resumes:

  • Instruct representatives on how to maximize functionality of relational database to effectively manage their sales territories and expenses.
  • Design and install SharePoint solution for document collaboration and tracking sales leads, student enrollments and student academic records.
  • Utilize windows and web base resources
  • Utilize Visio software tool to create workflow projects/diagrams.
  • Support onsite and in-house technical solutions for projects.
  • Assist in the testing and maintenance of the EHR application.
  • Train clients onsite, adjusting quickly to address different business models.
  • Train, and implement all education modules within Allscripts as needed.
  • Collaborate with SMEs to research, write, and edit training modules.
  • Train CMS employees how to use office 2010 and windows 7 applications.
  • Maintain and update education material relating to the Allscripts application as needed.
  • Interview and collaborate with SMEs to complete needs analysis and create training content.
  • Assist in the development of a new EMR to replace the existing EMR.
  • Answer phones and assist employees with system questions during post system go-live command center.
  • Ensure agents meet minimum standards for operating network-base PC and can succeed as training progress.

Technical trainer skills and personality traits

We calculated that 43% of Technical Trainers are proficient in A+, Customer Service, and Training Materials. They’re also known for soft skills such as Detail oriented, Teamwork, and Technical skills.

We break down the percentage of Technical Trainers that have these skills listed on their resume here:

  • A+, 43%

    Trained A+ and Network+ students and performed daily lab set ups by creating Ghost images of Windows Operating Systems.

  • Customer Service, 7%

    Prepared prescriptions-Delivered prescriptions-Customer service while running cash registers

  • Training Materials, 5%

    Designed training materials that demonstrated a thorough understanding of the design and development requirements of paper-based instructional products and technology-based products.

  • Training Sessions, 3%

    Conducted training sessions, course ware demonstrations, and developed criteria for evaluating effectiveness of Afghan instructors.

  • PowerPoint, 3%

    Facilitate and coordinate training to Faculty and Administrative Staff for all departments using PowerPoint and specialized software.

  • Training Courses, 3%

    Developed training courses and materials for the effective use of software application used for order entry and provisioning of telecommunication products.

Common skills that a technical trainer uses to do their job include "a+," "customer service," and "training materials." You can find details on the most important technical trainer responsibilities below.

Analytical skills. A big part of what technical trainers do relies on "analytical skills." You can see how essential it is to technical trainer responsibilities because "training and development specialists must evaluate training programs, methods, and materials and choose those that best fit each situation." Here's an example of how this skill is used from a resume that represents typical technical trainer tasks: "analyze, repair and upgrade printed circuit boards and feeding pumps used on enteral delivery systems in an fda regulated industry. "

Communication skills. A commonly-found skill in technical trainer job descriptions, "communication skills" is essential to what technical trainers do. Technical trainer responsibilities rely on this skill because "training and development specialists must convey information clearly and facilitate learning to diverse audiences." You can also see how technical trainer duties rely on communication skills in this resume example: "trained new employees on company policies and procedures for the iso 9001 audit through organized and skilled communications. "

Creativity. Lastly, "creativity" is an important element of what a technical trainer does. Technical trainer responsibilities require this skill because "specialists should be resourceful when developing training materials." This resume example highlights how technical trainer duties rely on this skill: "created inventive interactive curriculum to replace marathon powerpoint lectures, resulting in increased demand for training services. "

Most common technical trainer skills

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Compare different technical trainers

Technical trainer vs. Facilitator

A facilitator is responsible for assisting a group event or program, ensuring that the participants coordinate well. Facilitators also monitor that the objectives of the event are smoothly delivered and organized. An effective facilitator requires having strong communication and leadership skills to manage the participants' concerns and inquiries, including active participation in group discussions and designing engaging activities and processes. Facilitators also assist with planning and finalizing the timetable and setting the specific house rules and regulations for everyone's compliance.

The annual salary of facilitators is $15,140 lower than the average salary of technical trainers.Even though technical trainers and facilitators are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require customer service, training materials, and training sessions in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between technical trainers and facilitator. For instance, technical trainer responsibilities require skills such as "a+," "training courses," "azure," and "subject matter experts." Whereas a facilitator is skilled in "facilitators," "social work," "mental health," and "classroom management." This is part of what separates the two careers.

Facilitators tend to make the most money working in the manufacturing industry, where they earn an average salary of $45,516. In contrast, technical trainers make the biggest average salary, $65,070, in the technology industry.On average, facilitators reach higher levels of education than technical trainers. Facilitators are 5.1% more likely to earn a Master's Degree and 0.9% more likely to graduate with a Doctoral Degree.

Technical trainer vs. Programming specialist

A programming specialist is responsible for the overall planning and supervising of programs, mostly in a non-profit organization. It is a programming specialist's job to allocate and manage the budget, hire staff, train volunteers, and ensure that goals are met. It is also their duty to devise strategies and come up with materials that would raise awareness for the program and its cause. Furthermore, a programming specialist is in charge of reaching out to people who will be a valuable asset for the program, such as speakers and educators.

A career as a programming specialist brings a lower average salary when compared to the average annual salary of a technical trainer. In fact, programming specialists salary is $4,470 lower than the salary of technical trainers per year.A few skills overlap for technical trainers and programming specialists. Resumes from both professions show that the duties of each career rely on skills like "customer service," "training materials," and "powerpoint. "

Each career also uses different skills, according to real technical trainer resumes. While technical trainer responsibilities can utilize skills like "a+," "training sessions," "training courses," and "azure," programming specialists use skills like "social work," "veterans," "mental health," and "community resources."

Programming specialists may earn a lower salary than technical trainers, but programming specialists earn the most pay in the technology industry with an average salary of $82,736. On the other hand, technical trainers receive higher pay in the technology industry, where they earn an average salary of $65,070.Average education levels between the two professions vary. Programming specialists tend to reach similar levels of education than technical trainers. In fact, they're 4.1% more likely to graduate with a Master's Degree and 0.9% more likely to earn a Doctoral Degree.

Technical trainer vs. Development specialist

A development specialist is responsible for monitoring career training and programs for the employees, improving their capabilities and maximum potential to contribute to the company's growth and success. Development specialists also assist in assessing departmental operations, evaluating training needs, and facilitate skill development discussions and exercises. A development specialist helps identify business opportunities to generate more revenues for the organization and improve profitability status. A development specialist must have excellent communication and organization skills and comprehensive knowledge of human management to assist employees with their inquiries and concerns.

On average scale, development specialists bring in higher salaries than technical trainers. In fact, they earn a $353 higher salary per year.By looking over several technical trainers and development specialists resumes, we found that both roles require similar skills in their day-to-day duties, such as "customer service," "training materials," and "training sessions." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from technical trainer resumes include skills like "a+," "azure," "course content," and "cloud computing," whereas a development specialist is more likely to list skills in "customer satisfaction," "professional development," "excellent interpersonal," and "project management. "

Development specialists typically earn similar educational levels compared to technical trainers. Specifically, they're 4.3% more likely to graduate with a Master's Degree, and 0.6% more likely to earn a Doctoral Degree.

Technical trainer vs. Training coordinator

A training coordinator is an individual who develops and conducts training programs for employees or volunteers. Training coordinators create printed and instructional materials as well as maintain an online library of training resources. Aside from conducting training, training coordinators need to assess employees' development and report their progress to the management. An organization also requires its training coordinators to obtain a bachelor's degree in Human Resource or related field and have excellent communication skills.

Training coordinators average a lower salary than the annual salary of technical trainers. The difference is about $13,293 per year.According to resumes from technical trainers and training coordinators, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "training materials," and "training sessions. "

Even though a few skill sets overlap between technical trainers and training coordinators, there are some differences that are important to note. For one, a technical trainer might have more use for skills like "a+," "azure," "course content," and "cloud computing." Meanwhile, some responsibilities of training coordinators require skills like "hr," "coordinators," "strong customer service," and "safety training. "

In general, training coordinators earn the most working in the technology industry, with an average salary of $51,627. The highest-paying industry for a technical trainer is the technology industry.In general, training coordinators hold similar degree levels compared to technical trainers. Training coordinators are 0.5% more likely to earn their Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.

Types of technical trainer

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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