Technical writer jobs in Amherst, NY - 403 jobs

Responsibilities: Write a newsletter 1-2 times per month recapping and previewing Hub activities, to be distributed to the Hub listserv. Requirements: Current full-time student at Ursinus College The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

UB's Business and Entrepreneur Partnerships ( BEP ) at the University at Buffalo is seeking a versatile Scientific Writer and Marketing Communicator to produce compelling, concise content showcasing BEP's leadership in technology commercialization, startup support and innovation. This role involves translating complex scientific concepts into accessible stories that engage diverse audiences across multiple digital platforms. The ideal candidate thrives in a collaborative marketing environment, demonstrates strong storytelling abilities, excels at time management and organization, conducts detailed research and engages with subject matter experts to highlight breakthrough research, faculty expertise and economic impact. Primary Duties and Responsibilities Identify high-impact story opportunities aligned with BEP's mission and develop clear, engaging content highlighting scientific discoveries, commercialization, startups and UB's innovation impact. Research, write and edit stories across scientific domains showcasing breakthrough research, university spinouts, tech commercialization and startup activities. Conduct interviews with faculty experts and innovators to produce technical case studies and accessible content for marketing, social media and public communications. Translate complex scientific and business concepts into compelling narratives adapted for diverse audiences and multiple platforms. Manage social media content, coordinate editorial calendars, and collaborate with colleagues to maintain consistent posting and messaging. Ensure content accuracy, alignment with partners, incorporation of accessibility best practices, and support SEO , digital marketing, and development of BEP program materials. We welcome candidates whose experience has prepared them to contribute to our commitment to diversity and excellence. Women, minorities, individuals with disabilities and veterans are encouraged to apply. Please visit our Careers page. Learn more: Our benefits , where we prioritize your well-being and success to enhance every aspect of your life. Being a part of the University at Buffalo community. As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status. Minimum Qualifications Bachelor's degree in communications, journalism, English, marketing or a technical-related field and 3 years of related experience, or an equivalent combination of education and experience. Demonstrated ability to translate complex scientific, technical or business concepts into clear, engaging content for diverse audiences. Strong writing, editing and interviewing skills with proven ability to produce content across multiple platforms and marketing materials. Familiarity with APA style and ability to apply editorial standards consistently. Preferred Qualifications Master's degree in communications, journalism, English, science writing or a related discipline. Knowledge of digital content creation and growth tactics and best practices, including SEO and social media. Ability to work independently in a fast-paced environment, and collaborate with others on a creative team when needed. Strong project management skills, with high attention to detail and ability to successfully balance changing priorities within required timeframes. Experience with reporting outcomes and analytics. Ability to take technical information and simplify for an audience. Experience writing B2B copy.

ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future. Technical Writer and Communications Coordinator. We are immediately hiring a Technical Writer and Communications Coordinator. In this role your primary responsibility is to develop and maintain accurate product documentation, including product installation instructions for individual products and systems. Additional duties include managing electronic filing, proofreading materials, and collaborating with marketing teams. Reporting to the Technical Communications Manager, this full-time position is based at our corporate offices in Center Township, PA. The schedule is Monday-Friday, 8:00 a.m. to 5:00 p.m., with some flexibility available following a successful training period. What you will do: * Develop a thorough understanding of the technical aspects of company product offerings through on-the-job training. * Support development of written reports in response to a high volume of requests from internal and external customers including * Creating and maintaining technical documentation on ARDEX products and communicating any changes or updates * Support creation and administration of study materials and technical exams for field staff continuing technical education requirements. * Assist with PowerPoint presentations used for technical customer training * Interview colleagues and customers as needed to obtain necessary product and installation information * Thorough documentation of all correspondence and activity related to product requests * Warranty confirmations Experience and Skills: What you will bring to ARDEX: * Previous experience in technical writing and/or related discipline preferred. * Exceedingly detail and process oriented and must be able to write with precision, clarity and accuracy. * Must be able to communicate effectively, both verbally and in writing, presentation skills a plus * Must excel in a fast-paced, dynamic environment and be able to adapt to daily urgencies. * Must possess excellent technical writing and proofreading skills; writing samples will be required. * Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook, internet usage and CRM * Ability to prioritize, schedule and handle multiple tasks * Excellent telephone and interpersonal communication skills * Excellent listening and problem-solving skills * Ability to work both independently with minimal supervision and with a team * Fluent in Spanish and/or French a plus * Demonstrates our company values; Fuel Passion, Drive Innovation, Embrace Responsibility, Embody Integrity, Build Belonging. Education * Minimum four (4) year college degree required. Benefits * Generous Paid Time Off (PTO) and 11 Paid Holidays * Paid Parental Leave to support growing families. * 401(k) with Company Match to help you save for retirement. * Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) * Company-paid Disability, Life, and AD&D Insurance and Travel Assistance * Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) * Tuition Assistance for associate and bachelor's degrees * Discounted Gym Memberships to support your fitness goals. * Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description • Must have excellent interpersonal, communication, presentation, writing, analytical, problem solving, information gathering skills and ability to translate technical aspects into comprehensible documentation. • Minimum of 5 years of experience as a Technical Writer working with project teams in complex system developments and expertise in developing technical documentation for database management systems with focus on version control. • Experience identifying documentation requirements through discussions, observations and comprehension of the various data management activities. • Ability to produce documents, instructional manuals and illustrations in simple English with appropriately minimal technical jargon, fewer instructions, terse and easy to use. • Ability to organize, write and present the written material for multiple audiences. • Experience documenting different types of requirements specifications and flow charts. • Ability to manage multiple projects/tasks of varying complexities and work independently with users with minimal oversight. • Proficiency in MS Office (including PowerPoint and Visio). Qualifications Preferred Experience: • Experience documenting Mainframe and Distributed systems • Experience documenting Data Dictionary and Business Rules • Understanding Data Management systems and Databases • Experience in Data Modeling • Experience in Pension Systems is a plus Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130

Nissha Medical Technologies is excited to be hiring for an IT Business Analyst to join our team. This position can be remote or work out of any one of our sites in the US. The IT Business Analyst will have the primary responsibility to support business applications utilized across Nissha Medical Technologies global sites. You will act as a bridge between business needs and technical solutions, working closely with stakeholders, business teams, project teams, and IT colleagues to analyze business processes, identify requirements, and deliver innovative IT solutions that drive organizational success. This individual will support key initiatives across the organization as well as support business application issues. The three main areas of focus are detailed below: Business Applications Support/ Issues Investigation Support the investigation of issues as they are reported to IT. This includes troubleshooting the issue, identifying and analyzing root causes, obtaining additional information related to the issue, documenting findings, testing theories or potential fixes, implementing resolutions following department change policies. BusinessApplication Enhancements Support assigned enhancement requests. Facilitate discovery sessions to fully understand and document business needs. Analyze current processes and identify gaps for improvement. Determine, test, and document potential solutions. Support change plan development and prioritization, ensuring alignment with business goals. Document the change plan (if applicable). Work with management team to implement this following priority, budget, and change policies. Support UAT activities and document feedback for iterative improvements. Site/ Application Implementations Support software implementations across global NMT sites. Develop a strong understanding of business needs by conducting discovery sessions. Document and translate business requirements into clear specifications, process models, use cases, and user stories. Support system configurations and testing as needed. Provide end-user training throughout the project lifecycles and post-Go Live support. Support Go Live activities and monitor hyper care to resolve post-deployment issues. Essential Job Functions 1. Act as an interface between the business and IT team throughout the delivery life cycle. 2. Develop a solid understanding of business needs by holding discovery sessions,documenting business requirements, and translating needs to clear specifications. 3. Research and identify potential options that are both feasible and serve the business needs. 4. Maintain business requirements throughout the delivery cycle, incorporating any changes to scope or the proposed solution as they arise. 5. Support scope management of assigned initiatives and escalate scope creep to Project Manager, or Management team as applicable. 6. Support the investigation, troubleshooting, and resolution of issues reported by the business, working with internal/external parties as needed. 7. Support system configurations as needed, including system testing, documentation, and change implementation. 8. Participates in change management activities including software testing, change planning, and change execution activities. 9. Responsible for system documentation including test cases, test artifacts, system “How To” documents, end user troubleshooting guides, and configuration workbooks. 10. Participate in multiple initiatives simultaneously - including site implementations, new module rollouts, enhancement requests, and/or incident investigations. 11. Adheres to all department and organizational policies and procedures. 12. Continue to build upon application knowledge and develop/maintain SME level knowledge within the assigned applications/ modules. Requirements Bachelor's degree from an accredited college with a degree in Project Management, Business or Public Administration, Computer Science, Communications, or a related field Minimum 3 years' experience in system documentation, such as writing business requirements (BRD), business process mapping, creation of test cases, etc. Experience implementing software applications supporting enterprise operations, including ERP systems and integrated business operations applications Experience working with cross functional and global teams Demonstrated experience managing projects or tasks through the SDLC phases, from requirements gathering to deployment and maintenance Experience using Microsoft Word, Excel, and Visio Possess excellent written and verbal communication skills Requires two or more years of relevant experience as a business analyst, business systems analyst, or systems project manager Some international and domestic travel may be required Preferred: Experience with Oracle Fusion, ROBAR, or RFGen is a plus Functional business experience in areas of distribution, manufacturing, supply chain, sales, or finance operations is a plus Prior system development and package implementation experience using a formal methodology (Waterfall, Agile, etc.) Knowledge, Skills, and Abilities Enjoys helping others and collaborating towards a solution that works for all Ability to initiate, maintain, and develop relationships Ability to communicate effectively to both technical and non-technical audiences Embraces challenges, remains positive Proactive in nature Knowledgeable about key business processes across financials, supply chain, manufacturing, and human resource organizations Demonstrates high attention to detail and accuracy in work products Flexibility in assuming additional duties not outlined in the essential job functions Demonstrated success at working across different levels within an organization Nissha Medical Technologies is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $80,000 - 110,000 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of employment visas at this time. Why choose Nissha to build your career? At Nissha, you can be assured that you will be part of a dynamic, diverse team that is committed to bringing the best versions of ourselves each and every day. We recently received the “General Excellence” manufacturing award from Buffalo Business First, which highlights our dedication to quality, innovation, and sustainability. This recognition celebrates the hard work of our team in producing high-quality medical devices that meet industry standards and enhance patient care. If you are looking for meaningful work that motivates and inspires, you've come to the right place! What we offer that you'll love… Company Culture: At Nissha, we pride ourselves on cultivating an atmosphere of teamwork where all associates feel heard and valued. We may not all think the same, and we wouldn't have it any other way. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all. Training and Development opportunities: Because we foster a culture of continuing education. Let's learn and grow together! Team Building, Connection, and Relationships: We support each other, celebrate our achievements and milestones together, and have FUN. Retirement: We know you want to retire comfortably and we're here to help! Nissha offers a 401(k) Retirement Plan with an attractive employer contribution. Time Away from Work: Whether it is vacation or sick leave, we all need time to recharge. Paid time off is an essential associate benefit and a pillar of self-care. Engagement Activities: Recognition isn't just a once-a-year occurrence at Nissha. We celebrate our team members year-round with summer picnics, holiday parties, and employee spotlight events, just to name a few. Commitment to Wellness: We offer various opportunities to learn about your health, be healthier, and get rewarded for your healthy lifestyle by offering reduced medical premiums. And so much MORE!

**Specialty/Competency:** Business Analysis **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 20% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In business analysis at PwC, you will focus on analysing and interpreting data to provide strategic insights and recommendations for improving business performance. Your work will involve strong analytical skills and the ability to effectively communicate findings to stakeholders. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Analyse and identify the linkages and interactions between the component parts of an entire system. + Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. + Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. + Develop skills outside your comfort zone, and encourage others to do the same. + Effectively mentor others. + Use the review of work as an opportunity to deepen the expertise of team members. + Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Business Analysis team you are expected to apply analytical skills working with business and product owners to develop requirements and user stories stemming from product roadmaps. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. Additionally, you are expected to perform various phases of applications systems analysis and possess business requirements understanding to translate them into relevant deliverables. Responsibilities - Develop requirements and user stories from product roadmaps - Supervise, develop, and coach teams to deliver top-quality work - Manage client service accounts and drive engagement workstreams - Solve and analyze complex problems independently - Perform phases of application systems analysis - Translate business requirements into fitting deliverables - Utilize Agile and scrum methodologies to solve business problems - Collaborate with business and product owners to achieve clarity around objectives What You Must Have - High School Diploma - 4 years of experience in progressive roles managing IT system/software development and project management processes What Sets You Apart - Bachelor's Degree in Information Technology, Computer Systems Analysis, Management Information Systems preferred - IIBA - Performing every phase of applications systems analysis - Possessing business requirements understanding - Performing SDLC activities - Demonstrating Vendor SOW, SLA measures and acceptance criteria - Working on software development projects - Applying analytical skills to determine business importance - Conducting requirements elicitation, validation and analysis meetings Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $73,500 - $212,280. For residents of Washington state the salary range for this position is: $73,500 - $244,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************

Technical Documentation Writer - Software Industry: Financial Technology (Banking Solutions) Contract: 6-12 months (with potential for extension) Are you an experienced Technical Writer or Developer with a passion for documentation and reverse engineering? Do you have a knack for untangling complex systems and making them understandable? If so, we have the perfect opportunity for you. About the Role We are working with a pioneering Software House that provides financial banking solutions for small- to medium-sized banks. Their core system, originally built in the 1970s, has evolved significantly over the last 50 years. However, this evolution has left the technical documentation in dire need of modernization and clarity. As a Technical Documentation Writer, you will: Re-write, organize, and streamline documentation for the entire system. Work closely with developers to understand the nuances of an IBMi Series, RPG-based system. Document "switches" within the software, ensuring clarity on how client-specific configurations impact functionality. Identify and address gaps in existing documentation to reduce errors and improve maintainability. Support developers by creating clear, user-friendly references that assist with adding new features and mitigating potential system failures. What We're Looking For We're seeking a professional who thrives in complexity and brings clarity to chaos. The ideal candidate will have: Essential: Banking industry experience, with familiarity in financial systems or software. Highly Desirable: Experience working with IBMi Series and/or RPG systems. Strong analytical skills to reverse-engineer undocumented systems. Exceptional communication and technical writing skills. A collaborative mindset to engage with developers, engineers, and stakeholders. This role would suit either: A seasoned Technical Writer with a background in legacy systems. A Developer experienced in IBMi Series or RPG who enjoys documentation and creating structure. What's in It for You? Competitive day rate contract position. Flexible working arrangements, including remote options. The chance to make a significant impact on a critical banking platform. Work with a team of talented developers solving real-world challenges for financial institutions. How to Apply If you're ready to tackle a challenging but rewarding project and have the skills to bring clarity to decades of complex systems, we want to hear from you. Apply now with your CV. Technical Documentation Writer - Software Location: Remote / Flexible Contract Industry: Financial Technology (Banking Solutions) Contract: 6-12 months (with potential for extension)

+ The Senior Writer is a master storyteller who will bring our course content to life. You will be responsible for crafting compelling scripts that captivate learners, transforming technical information into engaging multimedia content. You will work closely with content strategists and subject matter experts to ensure accuracy and relevance, while infusing our content with creativity, concreteness/tangibility, memorability, fun and "wow" moments. **Responsibilities:** + Creative concepting: Develop a way-in for each of our courses and how we will transform our technical content into spoken words. + Scriptwriting: Own the end-to-end development of scripts for video lectures, readings, and all other course materials, incorporating storytelling techniques and adding a helpful, conversational tone. + Create interactive and situational learning activities. Create engaging and immersive examples, situations and challenges for course activities that will immerse learners and allow them to practice their skills through doing. + Development of companion materials: Develop exemplars, infographics, takeaway guides, and readings that supplement the learner experience. + Editing and Proofreading: Ensure all materials are clear, concise, and error-free. **Experience:** + A portfolio showcasing exceptional writing skills and a knack for storytelling. + Proven experience of scriptwriting on technical or complex topics or issues, ideally in the educational or entertainment industries. + Exceptional writing skills and professional portfolio, with the ability to translate complex information into clear and engaging prose in a range of styles. + A strong understanding of storytelling techniques and the ability to craft compelling narratives. + Experience working with subject matter experts and adapting content for different audiences as needed. A creative mindset and a passion for education. + Excellent communication and collaboration skills. 5-7 years of experience. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company DescriptionLIS Solutions is a small woman owned business that provides effective solutions to government and private sector clients since 1994. Job Description A great communicator with excellent writing and information design skills, and proven abilities in project management. Appreciation of the challenges and ambiguity involved in documenting early stage products. Qualifications Detail oriented to ensure quality service provided to our clients Good communication skills as will interact with clients daily A team player who is willing to help in other areas as needed A great communicator with excellent writing and information design skills, and proven abilities in project management Appreciation of the challenges and ambiguity involved in documenting early stage products • Strong analytical skills, as well as technical or business writing experience. Bachelor's degree with demonstrated interest in technical communications, technology and technology issues. Outstanding written and verbal communication skills. 2-4 years of experience writing documentation such as procedures and training manuals. Proficiency in Microsoft Office Suite (including Visio), Jive and SharePoint. Has sound organizational, analytical and conceptual skills Ability to plan coordinated objectives Ability to operate in a fast-paced environment Additional Information All your information will be kept confidential according to EEO guidelines. Able to work for any employer in the United States is a requirement.

The Documentation position is quite varied with regard to the scope of work performed. Workers who are designated as member of the Documentation department may also be tasked with other general work tasks not specifically covered under the Documentation job description. Tasks may include the following but are not limited to; as job duties may change throughout day depending on the workload. Requirements Essential Minimum Duties and Responsibilities: · Comply with all Feldmeier safety and Company policies and Occupational Health and Safety Regulations. · Performing basic office tasks, such a filing, data entry, data retrieval, answering the phones, mail processing, conducting product research, etc. Professionally handling communications with customers, vendors, and other departments. Prepare documentation packages. Working with colleagues to ensure consistency of documentation packages. Collect documentation from various departments and vendors in a timely manner. Scan, copy, print, review, format, and organize documentation; develop and maintain systems for document storage and retrieval. Merge multiple documents and files to create the end user electronic documentation package. Efficiently organize, prioritize, and multi-task as required to meet project deadlines. Ability to learn product lines and job tasks. Proficient typing skills and ability to efficiently use Microsoft Office products (Word, Excel, etc.) and of Adobe Acrobat (PDF's). Wear proper PPE. Perform other duties as assigned. Physical Requirements: · Ability to sit, stand, and/or walk for up to 8 hours per day. · Occasional pushing, pulling, lifting, or carrying up to 20 lbs. · Frequent/ constant use of the hand, arm and fingers to operate a computer keyboard, telephone and other office equipment. · Occasional bending and stooping. Salary Description $19.00-31.50

We're seeking a seasoned content writer with strong SEO expertise and a passion for financial topics. In this role, you'll craft and optimize consumer-focused articles for Chase, leveraging advanced AI tools to enhance research, drafting, and content quality. You'll collaborate with SEO strategists, compliance, and business partners to deliver accurate, engaging, and compliant content. Success requires deep knowledge of SEO, comfort with AI-driven workflows, and the ability to manage multiple projects in a dynamic environment. As a Search Engine Optimization Content Writer on our content production team, you'll have an opportunity to flex your research, writing and editing skills while helping consumers improve their financial savvy. Reporting to the Managing Editor of Organic Search, your primary mission will be to help build out a best-in-class library of accessible financial content that promotes engagement, establishes authority and helps readers better understand the often tricky and complex world of money, credit and finance. You will be at the center of a fast-paced team, working closely with Search Engine Optimization strategists and editorial colleagues to write and optimize educational articles, using Artificial Intelligence. You'll be expected to leverage advanced Artificial Intelligence tools and platforms to streamline the drafting of long-form articles, enhance research efficiency, and optimize content quality and relevance. In addition, you'll be liaising regularly with a wide range of partners, including those who represent lines of business, compliance and legal. Job responsibilities: Research, write and edit an assortment of consumer-friendly SEO articles for Chase lines of business that include credit card, consumer banking, auto lending, home lending and more. Respond to a steady stream of edits in a timely basis and demonstrate an everyday mastery of detail. Be able to effectively liaise with subject matter experts (SMEs), compliance and legal teams and help shepherd articles toward approval and publication. Utilize AI-powered writing tools to draft, refine, and optimize long-form articles, ensuring content is both engaging and aligned with SEO best practices. Draft engaging, SEO-friendly articles at a consistent pace that allows the content team to meet monthly KPIs and annual OKRs. Manage a pipeline of live articles that are due for annual recertification, ensuring the content is fresh and up-to-date. Be able to hop in and out of platforms and applications at a moment's notice, drafting articles one moment, exploring specific metrics the next. Represent the SEO content team on calls with applicable stakeholders and partners. Maintain a superior level of risk and controls oversight in your everyday work, ensuring you follow the prescribed approval workflow for all your content. Required qualifications, capabilities and skills: 5+ years of verifiable work experience writing about financial services, pharmaceuticals, healthcare, or insurance with a selection of professional writing samples for us to evaluate. Proven project management skills that show your ability to maintain multiple assignments at once, while completing all required steps in a fast-paced production workflow. Demonstrated experience using AI-driven content creation tools (such as Writer.ai, ChatGPT, Jasper, or similar) to draft, edit, and enhance long-form articles. An understanding of AI prompt engineering and how to leverage prompting for consistent, high quality outputs. Experience having your work reviewed by multiple stakeholders/review partners Exhibit a firm grasp of SEO best practices and how they factor into quality content. Ability to liaise with a wide range of partners-in person, via Zoom and through email and messaging services. A proven ability to adapt to and learn new tech platforms and new workflow processes. Demonstrated ability to juggle multiple projects at once, hit deadlines and deliver toward clearly defined expectations. A high comfort level with multi-tasking and managing your time efficiently. Possess excellent verbal/written communication skills and attention to detail. Preferred qualifications, capabilities and skills: Demonstrated proficiency with Adobe Workfront as a project management and reporting tool. Advanced proficiency in leveraging Artificial Intelligence platforms. Possess some basic knowledge of financial products and services including credit card features, auto lending, consumer banking, and home lending. Experience having your work reviewed by multiple stakeholders/review partners-bonus if you have proven experience with compliance departments.

The University at Albany is seeking a talented Digital Marketing Content Writer to join our Communications and Marketing team. In this role, you'll craft compelling content that drives enrollment for our graduate and online programs writing email campaigns, building segmented journeys in Slate CRM, and using A/B testing to refine performance. You'll also develop blogs, web copy, and other digital content designed to improve search visibility, including optimization for emerging generative AI search engines. The ideal candidate has strong writing skills, creativity, and a data-informed mindset, with bonus points for experience in Slate, SEO, or basic HTML/email platforms. If you're passionate about blending storytelling with strategy to reach new audiences, we'd love to hear from you. Position Overview The University at Albany seeks a creative, detail-oriented Digital Marketing Content Writer to support the growth of its graduate and online programs. This position will focus primarily on email marketing content, campaign development, audience segmentation, and A/B testing, while also contributing to blogs, web content, and other digital assets that enhance search visibility including optimization for emerging generative AI search engines. The ideal candidate combines strong writing skills with a working knowledge of higher education marketing, digital engagement best practices, and CRM-driven campaign execution. Primary Responsibilities: * Email Marketing & Campaigns * Write, edit, and optimize compelling copy for lead-nurturing email campaigns. * Develop segmented campaign content for diverse audiences (graduate, professional, and adult learners). * Collaborate with enrollment and marketing teams to execute campaigns in Slate CRM. * Conduct A/B testing on subject lines, messaging, and design elements to refine strategy and improve performance. * Monitor results and recommend content adjustments based on open rates, CTR, and conversion data. * Content Strategy & Development * Produce blogs, landing page content, and other digital copy that supports SEO and Generative Engine Optimization (GEO). * Craft messaging that aligns with institutional brand voice while addressing program-specific value propositions. * Repurpose and adapt content across multiple platforms (web, email, social, paid media). * Optimization & Research * Incorporate keyword, search trend, and generative AI question insights into content. * Collaborate with marketing analytics staff to refine messaging for maximum engagement. * Stay current on best practices in higher education marketing, email deliverability, SEO/GEO, and CRM workflows. * Other reasonable duties as assigned. Functional and Supervisory Relationships: * Reports to Copywriter * Supervises the following positions: none Job Requirements: * Demonstrated professional writing experience with a portfolio of digital content. * Strong understanding of audience segmentation, digital engagement, and higher education enrollment communications. * Ability to write in a clear, persuasive, and brand-aligned voice. Requirements: Minimum Qualifications: * Bachelor's degree in marketing, communications, English, journalism, or related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization * 1 to 3 years of relevant experience in blogging, digital writing, or similar content creation. * Experience developing copy for email campaigns, web pages, or blogs. * Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community * Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: * Experience with Slate CRM or a comparable higher education CRM system. * Knowledge of SEO strategies and emerging best practices in generative AI optimization. * Familiarity with higher education marketing, particularly for graduate or online programs. * Hands-on experience with A/B testing and applying insights to future campaigns. * Basic HTML/email platform knowledge (e.g., Slate email builder, Mailchimp, Constant Contact). Working Environment: * Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Staff Assistant, SL3, $57,151-$59,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link ********************************** Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER Please apply online via ************************************************************** Application Instructions: Applicants MUST submit the following documents: * Resume * Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications * List of 3 professional references with e-mail addresses and telephone numbers Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.). See the FAQ for using our online system. Please contact us if you need assistance applying through this website. Returning Applicants - Login to your UAlbany Careers Account to check your completed application. Closing date for receipt of applications: January 23, 2026

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Temporary role with the Client On-boarding Team to support documentation collection efforts for master securities forward transaction agreements. This will involve liaising with clients and several teams in Sales, Legal, Compliance, Credit, Operations, Tax, etc. in order to ensure that time to market is minimized and that transparency can be provided around the process. Additionally, the candidate will be responsible for identifying opportunities to centralize and optimize the processes to constantly improve client satisfaction and the overall group performance. Job Background/context: The Client On-boarding team is global, cross asset class function responsible for both the client experience during the on-boarding process and the overall quality of client/customer data. Client On-boarding is part of the Account Control department within the Information Services Group (ISG) Main areas of interaction • Capital markets Sales • Compliance • Legal • Credit • Settlement Ops • Accounts Control Operations/KYC • Middle Office Key Responsibilities: • Work with clients and sales teams to obtain necessary documentation for account opening • Liase with client on obtaining the master securities forward transaction agreement and supporting documentation • Support and monitor the timely and accurate execution of sales and client requests to the group • Populate account opening, market opening, and tax documentation. Ensure all documents are collected, verified and stored, and provide status back to the client • Perform client documentation searches across internal and external sites and compile client profiles. • Interact with client regarding the latest status and current onboarding actions • Partner with Accounts Control team to ensure KYC/AML/MiFID and other regulatory reviews on all clients is performed • Partner with Credit Risk Officers to ensure that all client review materials are in place and completed • Provide guidance in the role of subject matter expert in the areas of account opening, tax, and local market documentation to both Citi staff and external clients • Maintain MIS on end to end process for tracking turnaround times of deliverables from team and other processing areas Qualifications Qualifications: • BA/BS Degree and/or equivalent experience • 1-2 years experience in financial services • Previous, client facing, middle office or operations financial services experience. • Knowledge of capital market products a plus • Strong analytical and creative solutioning abilities • Strong communications and presentation skills • Strong organization skills with high attention to details Additional Information Regards Venkatesh ************

Our client is the nation's largest non-profit professional educational institution devoted to financial services. Holding the highest level of academic accreditation, The College has served as a valued business partner to banks, brokerage firms, insurance companies and others since 1927. The College's faculty represents some of the financial services industry's foremost thought leaders. Job Description Primary Duties • Develops engaging and compelling content for a variety of audiences in support of differing objectives. • Leverages knowledge of marketing communications strategy across all channels including print, web, social media, mobile, and video. • Assists AVP of Marketing and Communications in the development of content strategy. • Researches, writes, edits, and publishes materials for digital platforms that are captivating and SEO friendly. • Uses working knowledge of SEO and tactics to improve website traffic generation. • Creates digital and print marketing tools including dynamic emails, websites, blog posts, images, and videos that enhance marketing efforts. • Enforces brand tone and voice guidelines for all digital content and copy. • Guarantees the quality of site, email, and digital content to ensure copy, images, hyperlinks, and other assets meet branding guidelines and are fully functional. • Assumes accountability for the accuracy and integrity of content. • Models and upholds company core values. • Performs other related duties and responsibilities as assigned. Qualifications • Performs other related duties and responsibilities as assigned. QUALIFICATIONS: • Excellent verbal and written communication skills, and ability to interact professionally with a diverse group of individuals • Entrepreneurial spirit with a strong sense of ownership, urgency, and follow through • Demonstrated ability to effectively manage time and prioritize efforts • Strong interest in current media and social media trends • Ability to multi-task and work in a fast paced environment • Open to growing as part of a team - ability to take direction and be taught • Knowledge of current cultural and technology trends • Experience with Drupal, Google Analytics, and/or Adwords a plus Additional Information EXPERIENCE/EDUCATION: • 1-3 years of experience • Bachelor's Degree in English, Marketing, or a related field • Knowledge of the Insurance/Financial Services industry • Comfortable working with a Mac. • All applicants must submit a writing portfolio in addition to resume and cover letter

VaynerMedia is a contemporary global creative and media agency with an expertise in driving relevance for clients and delivering impactful business results. The independently-owned agency was founded in 2009 and has offices in New York, Los Angeles, London, Singapore and Mexico City. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies. This position is a three to six month temporary residency with the potential to go full-time immediately following. We are currently accepting applications for this position to start immediately. Location: Remote The Role We're looking for someone who can help architect, write, and scale Gary Vaynerchuk's Substack as a thought-leadership and culture hub. The ideal candidate is a writer-strategist hybrid who lives and breathes storytelling, audience growth, and platform psychology. You'll build out Gary's Substack presence: Shaping the content strategy, growing the subscriber base, and connecting it to the broader ecosystem of video and social content. What You'll Do Lead Substack strategy & growth: Own the publishing schedule, tone, and distribution strategy for Gary's Substack. Research, write & edit: Turn Gary's ideas, interviews, and content into high-impact Substack content to build engagement and grow the subscriber base. Interviewing: Interview Gary to extract his insights and produce original content. Driving subscribers: Collaborate with the creative and platform teams to distribute Substack stories, and drive more subscribers. Come up with creative growth strategies. Analyze & iterate: Go beyond surface metrics: Draw insights from engagement data and reader behavior to guide concepts we publish and frequency. Understand user behavior on the platform deeply. Stay ahead of the curve: Keep tabs on Substack and newsletter best practices, algorithm updates, and emerging content patterns. Balance doing what works and what's proven, and experimenting with things no one else is doing. You Might Be a Fit If You… Have proven experience writing or editing for Substack, newsletters, or editorial brands that grew to meaningful audiences. Have excellent long-form and short-form writing skills. Have a deep understanding of Gary's message and personal brand. Understand what he talks about, and how he talks about it. Understand social strategy: You know how content performs differently on Substack, X, TikTok, LinkedIn, and YouTube, and can promote content contextually for the platform. Are analytical and creative. Equally comfortable dissecting data dashboards and crafting an opening paragraph that hooks. Are deeply curious. Curiosity translates to what you want to hear Gary should talk more about, and how the content is performing. Are plugged into internet culture: You instinctively know what will resonate, and you can connect macro trends to what's relevant to Gary's brand.

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better: - We've funded over $100 billion in loans for our customers, more than any other fintech- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender - Fintech Breakthrough Award: Best Lending Innovation Award - Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing- We are Forbes' Best Online Mortgage Lender for 2023- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. A Better Opportunity The UX Writer will play a critical role in defining and refining the user experience for our digital products. The focus is on crafting clear, concise, and user-centric copy across all customer touchpoints, ensuring users can navigate our interfaces with clarity and confidence. This role combines writing talent with a deep understanding of user-centered design and product strategy. Responsibilities: Create clear, concise, and engaging copy for user interfaces, microcopy (buttons, error messages, instructional text), help articles, and notifications. Collaborate closely with designers, product managers, engineers, and researchers to ensure content aligns with user needs and business objectives. Develop and maintain content style guides and standards for tone, consistency, and brand voice across platforms. Conduct and apply user research and testing to optimize copy for usability and clarity. Edit and revise existing content for improved readability, accessibility, and effectiveness. Document and maintain copywriting guidelines and best practices. Actively participate in design and content brainstorming, usability reviews, and feedback sessions. Qualifications: Bachelor's degree in Communications, Human-Computer Interaction, or a related field. 2+ years of experience in UX writing, content strategy, or similar roles OR user research Excellent writing, editing, and communication skills with a user-first mindset. Strong understanding of user-centered design principles and digital product UX. Experience conducting user research and usability testing. Familiarity with design tools (Figma, Sketch, Adobe XD) and agile product workflows. Knowledge of accessibility standards and best practices. Collaborative spirit; able to work effectively with cross-functional teams. Experience in highly regulated industries or localization for global audiences preferred. Understanding of content management systems (CMS), HTML/CSS basics, and conversational interfaces (chatbots, voice UI) preferred. UX Writing certification (e.g., UX Writing Hub, Nielsen Norman Group) is a plus. Company Benefits We are thrilled to offer all our full-time employees the following benefit offerings: - Benefits eligibility effective DAY ONE - *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)- Flexible PTO- Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!- Personalized care for every fertility and family care journey for our employees and their partner! - Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match! - Discount programs and perks including pet Insurance! The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided. Disclaimer Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we're redefining what it means to age confidently and independently. We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose. About the Role Medical Guardian is seeking a curious, creative, detail-oriented Voice AI Conversation & Campaign Writer to help build the next generation of AI-powered engagement experiences for our members and caregivers. This is an ideal role for someone early in their career who is passionate about AI, human-centered communication, language, sentiment, and behavior design - and wants to grow into the expanding field of conversational AI. You will write the scripts, messaging flows, and conversation logic that power our voice AI bots, ensuring that every interaction feels empathetic, natural, clear, and aligned with the Medical Guardian brand and mission. You'll collaborate closely with Product, Data, AI Engineering, and Member Experience teams to shape meaningful conversations that support seniors' wellness, safety, and engagement. What You'll Do Write conversational scripts, dialogue flows, and engagement campaigns for AI voice bots and automated outreach Interpret sentiment, tone, and emotional cues to shape empathetic and appropriate responses Build behaviorally informed outreach sequences, including wellness check-ins, nudges, reminders, and caregiver communications Collaborate with AI engineers and product managers to translate campaign goals into conversational logic Test and refine bot dialogs based on performance data, sentiment analysis, and user feedback Maintain brand voice guidelines and ensure tone consistency across all AI interactions Partner with Member Services to ensure conversations meet real-world needs and reduce friction Document conversational patterns, edge cases, and escalation paths for human handoff Stay current on trends in conversational AI, behavior design, linguistics, and human-computer interaction About You 1+ years of experience in writing, content creation, UX writing, customer success, support scripting, marketing copywriting, or related fields Strong command of English language, tone, clarity, and grammar Natural empathy and the ability to write for sensitive and emotionally nuanced situations Curiosity about AI, machine learning, and conversational design (formal background not required) Comfortable analyzing feedback, sentiment data, and performance metrics to improve scripts Excellent communication skills and ability to collaborate with cross-functional teams Highly organized with strong attention to detail Interest in supporting seniors, healthcare innovation, or mission-driven work Candidates must be authorized to work in the United States without current or future need for visa sponsorship. Must have the ability to work from our Philadelphia office on Tuesdays and Wednesdays. Bonus Skills (Not Required) Experience with conversational AI platforms (e.g., Dialogflow, Voiceflow, Cognigy, etc.) Background in psychology, linguistics, creative writing, communication, or human behavior Experience writing support scripts or call center playbooks Familiarity with sentiment detection, natural language processing, or AI ethics Understanding of APIs Experience with telephony systems such as Five9 Exprience with campaign management with outreach to customers Why Join Medical Guardian? Work at the forefront of AI + human hybrid care, building tools that meaningfully impact people's lives Opportunity to grow into product, AI design, or conversational strategy roles Mission-driven culture focused on safety, wellness, and empowering aging adults Collaborative team environment where innovation and empathy are valued Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick Time Off & Holidays) Company Paid Short Term Disability and Life Insurance Retirement Plan (401k) with Company Match

ProGuides is one of the biggest names in Gaming and Esports YouTube content. Our mission is to inspire, instruct, and connect the next generation of gamers. The team here isn't like any other media company - in everything we do we have a clear goal of creating quality content that provides value to our fellow gamers around the world. Whether offering personal coaching, educational tip videos, or inspirational web content, we want to help gamers improve in and out of their game. Position Information ProGuides is looking for a talented high level gamer experienced with writing and creativity to write scripts for our Apex Legends channel content. The writer will research, and write scripts with occasional script revisions with talent producer. Writer is expected to stay up to date on Apex Legends meta, community discussions, and professional tournament standings as well as maintain a high rank in the game. What we're looking for A high level Apex Legends Player Great writing skills. (College experience preferred, but willing to accept anyone with amazing skills) Willing to work in a fast paced team of eSports veterans Someone with a drive to produce amazing content What we offer Experience in the eSports industry with an established brand Steady work, and opportunities to grow 125$/script. Scripts are anywhere from 1200-2200 well crafted words. If you're interested, apply with your relevant experience and we'll be in touch to give you a topic to submit a test script for.

ProGuides is one of the biggest names in Gaming and Esports YouTube content. Our mission is to inspire, instruct, and connect the next generation of gamers. The team here isn't like any other media company - in everything we do we have a clear goal of creating quality content that provides value to our fellow gamers around the world. Whether offering personal coaching, educational tip videos, or inspirational web content, we want to help gamers improve in and out of their game. Position Information ProGuides is looking for a talented high level gamer experienced with writing and creativity to write scripts for our Valorant channel content. The writer will research, and write scripts with occasional script revisions with talent producer. Writer is expected to stay up to date on Valorant meta, community discussions, and professional tournament standings as well as maintain a high rank in the game. What we're looking for A high level Valorant player, immortal+ preferred Great writing skills. (College experience preferred, but willing to accept anyone with amazing skills) Willing to work in a fast paced team of eSports veterans Someone with a drive to produce amazing content What we offer Experience in the eSports industry with an established brand Steady work, and opportunities to grow 125$/script. Scripts are anywhere from 1200-2000 well crafted words. If you're interested, apply with your relevant experience and we'll be in touch to give you a topic to submit a test script for.