This role sits in between business and technology, this is not an engineering function, but they need to be technical enough to understand the technology and translate it into business terms. - Familiarity with various data technologies and tools, including SAS, SQL, and Databricks, is important, especially for exploring and navigating the tools.
- Needs someone who has the mentality of doing things in an effective and efficient manner.
- Logically piece together code from different languages.
Current State
Primary Tool: SAS
- Enterprise-adopted for data integration ("data mashing").
- Heavy reliance on handwritten SAS code.
Secondary Tool: Alteryx
- Used in some areas but not enterprise-supported.
- Requires technical setup (ODBC connections), so Analysts need higher technical acumen.
* Ability to logically interpret code across multiple languages (not expert-level coding).
* Strong analytical mindset to reverse-engineer processes when documentation is missing.
* Bridge technical and business perspectives during modernization.
*Skills*
SQL, Business analysis, Requirement gathering, SAS, data, Databricks Experience, Alteryx, azure
*Top Skills Details*
SQL, Business analysis, Requirement gathering, SAS, data, Databricks Experience
*Additional Skills & Qualifications*
Environment is fragmented and legacy-heavy, making modernization and documentation critical.
BAs need technical literacy to navigate and interpret legacy systems during transition
*Job Type & Location*
This is a Contract to Hire position based out of Raleigh, NC.
*Pay and Benefits*The pay range for this position is $60.00 - $70.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Raleigh,NC.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$60-70 hourly 1d ago
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Technical Writer
ITW 4.5
Technical writer job in Raleigh, NC
Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability.
We're looking for a self-motivated **TechnicalWriter** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use.
ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future.
**Job Description**
+ **Help Documentation Management**
+ Own Alpine's online Help platform across several software products.
+ Translate complex technical processes and workflows into clear, concise, and user-friendly content.
+ **Self-Directed Workflow Execution**
+ Monitor product Jira boards to identify and prioritize documentation needs.
+ Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases.
+ Maintain consistent publishing cadence and version control.
+ **Cross-Functional Collaboration**
+ Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules.
+ Contribute to evolving documentation standards and system enhancements.
**Key Competencies for Success**
+ **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing.
+ **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight.
+ **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback.
**Qualifications**
+ Experience using Alpine truss design software or similar strongly preferred.
+ Excellent writing, editing, and organizational skills
+ 3+ years of technical writing experience, preferably in software or industrial products
+ Proven track record creating user manuals, online help, or knowledge-base content
+ Comfortable working in a fast-paced, agile environment and collaborating cross-functionally
**Compensation Information:**
Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced).
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
$85k-105k yearly 60d+ ago
Skype Interview For Technical Writer in Raleigh NC
Ask It Consulting
Technical writer job in Raleigh, NC
This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Job Description
Position:Advanced TechnicalWriter with ServiceNow Exp.
Location: Raleigh, NC 27610
Duration: 12 + Months
Interview: Either Webcam Interview or In Person
Qualifications
Proven ServiceNow implementation experience
Web applications, networks, protocols and email (SMTP, POP3)
Basic understanding of ITIL v3 methodologies
Understanding of enterprise IT architecture
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
Impeccable time-management and record keeping
A positive can-do attitude & willingness to learn
A strong personal commitment to quality service
The ability to work independently and with a team
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.
Excellent communication
Proven technical writing experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Amrita Sharma
Desk Phone: *************** Ext- 735
amrita@)askitc.com
$56k-79k yearly est. 60d+ ago
Technical Writer
Martin Marietta 4.7
Technical writer job in Raleigh, NC
We are currently seeking a TechnicalWriter to support Martin Marietta's technical documentation, IS knowledge base management and maintenance, and assorted process documentation development. The role will be within the Information Services department. The ideal candidate will have experience as a technicalwriter backed by a writing-intensive academic background.
Responsibilities:
* Support projects and initiatives with technical documentation support for business-facing audiences and end-users, including the development of:
* New technical process documentation from intake to publishing
* Job aids and knowledge articles in ServiceNow
* HTML Knowledge bases in MadCap Flare
* SCORM Courseware using iSpring for training end users
* Training collateral and Training Presentations
* Process flow diagrams in Visio
* Departmental communications and email announcements on significant development
* Other types of requests as they arise
* Manage and maintain the IS Knowledge Base and Documentation Library, including developing content that complies with company standards, templates, style guides, and document review/archive/expiration workflows.
* Collaborate with the other writer to ensure communication plans and documentation are aligned.
* Edit a wide range of documentation, including documentation composed by non-writers, to align with established style and tone guidelines.
* Work with a wide range of subject matter experts with a wide range of background expertise ranging from software development to Human Resources, Payroll, etc.
Requirements:
* Bachelor's degree in English, Technical Communications, Communications, or another relevant writing-intensive field. A master's degree in a relevant field is a plus, but not required.
* 3+ years of experience as a technicalwriter or related discipline, preferably within an IS and/or corporate setting and/or equivalent higher education. Experience within a Building Materials company is a plus.
* Strong writing and editing experience with a keen eye for detail and a track record of producing high-quality, customer-ready technical content by the given deadline.
* Able to quickly learn and understand complex subject matter to a necessary degree while handling multiple projects simultaneously.
* Ability to work both independently and collaboratively on writing projects. This job will largely be independent due to the small nature of the Tech Writing team.
* Expert in MS Office Suite (e.g., Word, PowerPoint, Visio, Excel, etc.).
* Documentation toolset experience with MadCap Flare, iSpring eLearning Development Suite, Snag-it, Adobe Creative Cloud, ServiceNow Etc. Experience with this toolkit is a plus
* Experience using HTML and/or XML editing tools to create documentation is a plus
* Experience with Technical writing and documentation design best practices, writing for reuse and collaborating with a range of Subject Matter Experts.
* Being self-motivated and organized will be crucial.
$56k-76k yearly est. Auto-Apply 2d ago
Technical Writer
Collabera 4.5
Technical writer job in Raleigh, NC
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization
with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Position Details:
Client: Cisco Systems
Job Location: RTP, NC
Job Title: Role: TechnicalWriter III (CSCOJP00040455)
Job Duration: 12 -18 months+
The Development Licensing Office at Cisco perform centralized development of a new Cloud-Based Software Licensing Platform, licensing libraries, APIs, and policies. Our Primary Projects include a standardized software plugin that operates in all Cisco products, Test Harness Systems, and on prem License Managers. If you have ever wanted a role that touches EVERYTHING Cisco develops, this is it.
This opening is for a person to write technical software manuals, appendices, operating and maintenance instructions. Gather and research information for use in technical documentation.
• Strong command of English (business) language a MUST
• Prior experience writing Cisco documentation strongly desirable
Responsibilities:
• Be part of the Agile Scrum Team: attend daily stand-up meetings
• Excellent Written and Verbal Communication skills are must.
• Document features and requirements for Smart Licensing products
• Work with Engineers to covert concepts and work flows into review content
• Work with Engineers, Product owners and management to create needed external product documentation
Qualifications
Current working knowledge and Minimum Requirements:
• 7 years of experience writing technical documentation required.
• Experience writing technical documentation for software products.
• Astoria Content Management System
• XMetaL XML Editor
• Word, PDF
Additional desired skills:
• Ability to learn quickly and critically
• Previous experience with Cisco product portfolio a plus
• Experience working in Agile development environment
Additional Information
If interested and want to apply, please contact:
Rudra Mukherjee
************
$57k-77k yearly est. 23h ago
RTP, NC_IT Technical Writer_ITSM Domain
360 It Professionals 3.6
Technical writer job in Raleigh, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for TechnicalWriter for IT Service Delivery domain in Raleigh NC.
Qualifications
Atleast 5 years of relevant experience documenting in developing IT Operational processes and Procedure
Additional Information
In person interview is acceptable
$52k-68k yearly est. 60d+ ago
Technical Writer
Integrated Resources 4.5
Technical writer job in Sanford, NC
IRI believes in commitment, integrity and strategic workforce solutions.
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.
We've stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity.
Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients' success.
Job Description
• Summarize the primary purpose & key accountabilities of the position, including scope of responsibility in 5-7 concise sentences. (i.e. Global vs. Country/Region) It may be helpful to complete this section after you have finished the other sections of the document
• Incumbent will assist in the creation, review and revision of documents (SOPs, forms, jobs aids, training material, etc.) and other manufacturing department documents
• Incumbent will work with co-workers and supervisors to understand the objective of each document to ensure that all documents contain the required content
• Incumbent will interpret information and organize it properly for accuracy, readability and format, while ensuring the proper grammar and spelling is used in all documents
• Perform all duties in a manner consistent with site and corporate cGMP, safety, environmental and human resources policies and procedures
• In order of importance, list the primary responsibilities critical to the performance of the position
• It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required
• Edit and format incoming requests for new or revised documents (SOPs, forms, jobs aids, training material, etc.) and assist in tracking each revision through the approval workflow
• Provide assistance with development of new and revised documents including suggestions for suitable terminology, content, and format while ensuring that site policies comply with Corporate guidelines
• Participate in the bi-annual review of Standard Operating Procedures, forms and other related documents
• Complete commitments as assigned to facilitate Corrective Actions/Preventative Actions
• Participate in the bi-annual review of Standard Operating Procedures, forms and other related documents
• Complete commitments as assigned to facilitate Corrective Actions/Preventative Actions
• Assist in maintaining control of documentation to include accurate document history and change revision documentation
Organizational Relationships-
• Provide the primary groups or key positions that this position will have interaction with as a regular part of the position responsibilities
• Include any external interactions as appropriate
• There is interaction between site departments
• The position also interacts with network customers on an as needed basis
o Supply Chain, Manufacturing, Quality, Compliance, Technical Operations
o Network Customers
Resources Managed-
• Financial Accountability
• Indicate the Average Budget or Revenue accountability, as applicable
• Supervision
• Indicate the typical number of Colleagues managed
• Include direct & indirect reports, matrix responsibility and or additional resources (i.e. contingent workers), as applicable
Qualifications
• Bachelor's degree in Science, Communications, or English, with at least 2 years related experience in technical writing, preferably in a pharmaceutical or related environment
• AS in Communications or related field with minimum of 5 years related experience in technical writing, preferably in a Biopharmaceutical or other regulated environment
• Experience writing SOPs
• At least 5 years technical writing experience
Technical Skills-
• Able to edit documents quickly and efficiently to incorporate required revisions
• Develops and applies standardized document formats where applicable
• Able to learn and navigate document control and E-Systems to facilitate document routing and approval
• Able to effectively proofread documents prepared by self and others for content and others to ensure accuracy
• Able to write clearly and concisely with strong English background with excellent grammar, good writing skills and knowledge of sentence structure
• Effective active listening skills
• Able to translate verbal guidance into precise operating instructions
• Adheres to and applies standard document formats while maintaining technical content of new and revised documents
• Demonstrates an ability to adapt to shifting priorities, change, stress and to find appropriate balance between needs of the organization, others and self
• Incorporates insights of other people into ongoing work
• Able to learn and understand pharmaceutical processes in order to design related SOPs
• Understanding of cGMP and Safety regulations
• Strong organizational and communication skills
• Team based collaborative problem solving
• Strong understanding of cGMPs
Additional Information
Thanks
Regards
Ricky Bansal
732-429-1925
$58k-80k yearly est. 60d+ ago
Technical Writer
Lightedge 3.3
Technical writer job in Raleigh, NC
Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
We are seeking a TechnicalWriter to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The TechnicalWriter partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities:
A successful TechnicalWriter will support Lightedge's documentation and training ecosystem by:
Developing and maintaining documentation:
Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed.
Documenting services and operations:
Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows.
Supporting technical training development:
Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS).
Owning documentation standards:
Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets.
Collaborating with SMEs:
Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows.
Translating complexity for different audiences:
Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness.
Managing documentation tools and repositories:
Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable.
Maintaining the documentation lifecycle:
Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum.
Ensuring accuracy and quality:
Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices.
Contributing to cross-team initiatives:
Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations.
Driving continuous improvement:
Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency.
Experience:
3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization.
Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation.
Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content.
Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate.
Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows.
Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity.
Familiarity with cloud, networking, security, or data center technologies is strongly preferred.
Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus.
Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs.
Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment.
Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial.
Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$50k-66k yearly est. 31d ago
Technical Writer/ Editor
Fidelity Innovations
Technical writer job in Raleigh, NC
Job Brief:
Fidelity Innovations, a high growth small business, focusing on Cyber Security and Technical Services to increase the security posture and operational outcomes of organizations.
Fidelity Innovations has an opening for a TechnicalWriter to join our talented, dynamic team. The key responsibilities for this position include:
Responsibilities:
Create technical content across multiple documents with competing deadlines
Create narrative content for proposal sections and other assignments from scratch based off graphics and/or using “SME interviews” to author prose and validate it with technical system engineers, architects, and other SMEs
Perform peer reviews across technical and non-technical documents
General domain knowledge of Security and be able to write to capabilities
Respond to RFQ/RPS requirements
Skills Required:
Required Skills
Ability to possess and apply expertise on multiple work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks
Ability to apply comprehensive knowledge across key tasks and high impact assignments
Ability to collect information and synthesize it into comprehensive and logically structured narrative
Ability to complete technical and non-technical writing assignments
Ability to take initiative and ownership of tasks and writing
Excellent writing and analytical skills
Superior attention to detail
Critical thinking
MS Word skills/proficiency
Edit for content and clarity general written documents
Required Experience
Proven writing background
Proven record of high achievement and commitment to quality work
Proven record of desire and ability to learn new subjects
Preferred Experience
Bachelor's degree required with minimum of 2 years of related work experience
Proven writing background
Proven record of high achievement and commitment to quality work
Proven record of desire and ability to learn new subjects
Please submit a writing sample with your resume and as part of the application process.
Fidelity Innovations is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/ Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.
$49k-67k yearly est. 60d+ ago
IT Business Analyst
Global Channel Management
Technical writer job in Raleigh, NC
IT Business Analyst needs wire and banking experience is mandatory.
IT Business Analyst requires:
Business Analysis Required 5 years
Project experience Required3 years
UATG testing 1 year
Payment ecosystem knowledge Highly desired 2 Years
Project experience Required 3 years
IT Business Analyst duties:
Coordinate readiness across multiple teams in multiple sites, providing expertise in changes and how they differ from current wire requirements.
Become familiar with multiple payment ecosystems to assess impacts.
Partner with Product, IT, Operations and others to prepare for upcoming changes.
Provide detailed communications, create reference materials, and other activities as required.
$73k-96k yearly est. 60d+ ago
Need Test Scripts Writer at $32/hr
Us It Solutions 3.9
Technical writer job in Durham, NC
This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
If interested, Kindly call me on 408-766-00
-
00 Ext 431
Job Description
Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher
Experience testing web, GUI, client/server, and database applications.
Experience with requirements analysis and automated test cases/script development.
Experience with manual or automated testing, testing tools, writing test plans and reviewing test cases.
Qualifications
Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.
Additional Information
Thanks & Regards
Priya Sharma
************ Ext 431
$75k-100k yearly est. 60d+ ago
Home Services Content Writer
Reunion Marketing 3.7
Technical writer job in Cary, NC
Reunion Marketing is a performance-driven digital marketing agency serving high-growth home services businesses. We support plumbing, HVAC, electrical, roofing, and other trades through disciplined SEO strategy and dependable content execution.
We are hiring a Home Services Content Writer who values accuracy, consistency, and clear structure. This role focuses on producing well-researched, conversion-focused content that clients can trust to perform. AI tools like ChatGPT and Jasper may support the workflow, but quality, clarity, and credibility come first.
What You'll Do
Write service pages, location pages, blogs, FAQs, and educational content
Follow structured workflows and established content standards
Ensure accuracy, brand consistency, and alignment with SEO strategy
Fact-check terminology and verify details
Contribute to improving templates, processes, and content systems
Who Thrives Here
Steady, reliable professionals who take pride in quality work
Writers who prefer clarity, process, and structured expectations
People who value accuracy and careful execution
Individuals comfortable working independently within a supportive team
Why Reunion Marketing
We value consistency, accountability, and craftsmanship. The work matters, the quality matters, and clients depend on what we produce.
If you want to do meaningful, well-built work in a stable and professional environment, we'd like to talk with you about the Home Services Content Writer role.
$44k-62k yearly est. 27d ago
Advanced Planning Document Writer
STI 4.8
Technical writer job in Raleigh, NC
The Advanced Planning Writer develops Advanced Planning Documents, Medicaid Detail Budget Tables and other documentation required for the planning, implementation, and operations activities in support of NC Medicaid. This role leads the APD kickoff, review, and closeout meetings, reviews and provides feedback on NC FAST APDs, drafts CMS submittal letters and ties together all associated areas including business engagement, stakeholder management, project management, and technical liaising. Additionally, the APW collaborates with internal and external stakeholders, project teams, technical teams, vendors, contract and budget offices, and other key stakeholders to develop APDs to support the NC Medicaid, Medicaid Enterprise System (MES) Program.
$50k-67k yearly est. 60d+ ago
Principal Medical Writer (Consultant, Regulatory Submissions)
Propharma Group
Technical writer job in Raleigh, NC
For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.
The Principal Medical Writer position is responsible for authoring medical writing deliverables with a focus on quality, accuracy, and efficiency, and provides medical writing support to ProPharma clients.
Essential Functions:
Ensures appropriate communication on project- and program-related matters with medical writing leadership, internal functional area heads, and internal resources/consultants as applicable.
Manages clinical program documents for assigned clients, such as protocols, protocol amendments, IBs, ICFs, patient narratives, study reports, as well as more complex regulatory documents (e.g., PBRER, IND, NDA, BLA, MAA, eCTD submissionlevel documents) as assigned.
Leads cross-functional coordination of resources (e.g., internal resources/consultants) to manage medical writing and QC deliverables as assigned.
Independently authors (writes/edits) high-quality medical writing deliverables (i.e., clinical, safety, regulatory, device, diagnostics, or disclosures documents) across all phases of clinical research and in various therapeutic areas including but not limited to: protocols, protocol amendments, study reports, patient narratives, IBs, ICFs, CEPs/CERs, DSURs, and plain language summaries, as well as more complex documents (e.g., PBRER, IND, NDA, BLA, MAA, eCTD submission level documents).
Supervises, trains, and mentors less experienced medical writers, as necessary.
Adheres to established regulatory standards/guidelines including but not limited to: ICH E3 or E6(R2), EU MDR/IVDR, Company standard operating procedures, client standards, and Company- and/or client-approved templates.
Strives to complete medical writing deliverables on time and within budget.
Independently manages client expectations and interacts and communicates directly with clients, leads team meetings (e.g., project kickoff, comment review), and manages the deliverable timelines.
Interacts and collaborates with subject matter experts in clinical operations, data management, biostatistics, regulatory affairs, etc., as needed, to produce medical writing deliverables.
Coordinates QC reviews of documents and maintains audit trails of changes as applicable.
Reviews statistical analysis plans and table/figure/listing shells (as applicable) for appropriate content, grammar, format, and consistency.
If requested by supervisor, performs QC review (e.g., reviews in-text tables against statistical output).
Performs peer review of documents written by other medical writers, as .
Assists with project-related administrative tasks (e.g., creates and maintains timelines, updates deliverable trackers, hosts internal/client meetings).
Maintains familiarity with current industry practices, regulatory requirements, and guidelines related to medical writing.
Understands budget specifications for assigned deliverables, works within the budgeted hours, and communicates out-of-scope tasks to medical writing leadership.
Supports multiple medical writing deliverables/projects simultaneously and manages own workload with minimal intervention from management team.
Brings issues and potential concerns to line manager/client oversight manager's attention and proposes possible solutions for consideration by management team.
Participates in and leads departmental initiatives (e.g., process improvement, lunch and learns, etc.).
Other duties as assigned.
Necessary Skills and Abilities:
Advanced knowledge of clinical research principles and demonstrated ability to interpret and present clinical data and other complex information.
Advanced understanding of FDA (and other regulatory bodies as relevant to their role) and applicable regulations and guidelines.
Advanced understanding of regulatory submission requirements and processes.
Computer technology proficiency and expert word processing skills in MS Word, including required proficiency with tables, graphs, and figures.
Exceptional project management skills and strong communication skills with a high attention to detail and quality.
English language proficiency and familiarity with American Medical Association (AMA) style.
Strong experience in relationship building and strategic collaboration on key business accounts.
Thinks proactively, takes initiative, and willingly takes on new challenges.
Ability to identify areas of concern or inefficiency and propose solutions for consideration by the management team to improve overall efficiency and quality of deliverables.
Works independently with exceptional time-management skills and contacts management team proactively when additional support and resources are needed.
Works effectively in a collaborative team environment.
Demonstrates a growth mindset and positive outlook in all work activities.
Educational Requirements:
Bachelor's degree or higher, preferably in medical or scientific discipline.
Experience Requirements:
Minimum of 7 years of experience in writing clinical and/or regulatory documents for drugs, biologics, and/or medical devices/diagnostics for a contract research organization, pharmaceutical company, or biotechnology company.
Other professional and/or educational experience may contribute toward this minimum requirement, as determined on a casebycase basis.
We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.
All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.
***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***
$71k-105k yearly est. Auto-Apply 39d ago
Principal Medical Writer - Narrative Documents
Syneos Health, Inc.
Technical writer job in Morrisville, NC
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.
Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE
Why Syneos Health
* We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
* We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
* We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.
Job Responsibilities
* Leads the clear and accurate completion of complex medical writing deliverables, ensuring scientific information is presented clearly and accurately. Manages medical writing activities associated with individual studies, defining document strategy and coordinating medical writing activities within and across departments with minimal supervision. Leads the resolution of comments from the client.
* Completes a variety of documents that may include clinical study protocols and clinical study protocol amendments; clinical study reports; patient narratives; annual reports; investigator brochures; informed consents; annual reports; plain language summaries; periodic safety update reports, clinical development plans; IND submissions; integrated summary reports; NDA and eCTD submissions; journal manuscripts; and abstracts, posters, and presentations for scientific meetings.
* Adheres to established regulatory standards, including, but not limited to, ICH E3 guidelines, as well as company standard operating procedures, client standards, and company and/or client approved-templates, authorship requirements, and style and formatting guides, when completing medical writing projects, on time and on budget.
* Advises clients and study teams on data presentation and production strategies to ensure that client objectives/expectations are met and quality standards are maintained.
* Leads team document reviews and reviews documents for technical issues. Coordinates quality and editorial reviews and ensures source documentation is managed appropriately.
* Serves as expert peer reviewer for internal team, providing review comments to give maximum clarity of meaning, accuracy, and relevance, and to ensure that client objectives are met and overall quality standards are maintained.
* Reviews statistical analysis plans and table/figure/listing specifications for appropriate content, and for grammar, format, and consistency. Provides feedback to further define statistical output required and document needs.
* Interacts and builds good working relationships with clients, department head, and team members in data management, biostatistics, regulatory affairs, and medical affairs, as necessary, to produce writing deliverables. Works with staff across company to advance company priorities.
* Performs online clinical literature searches and complies with copyright requirements.
* Identifies and proposes solutions to resolve issues, escalating as appropriate. Serves as a key technical SME and contributes to development of internal materials and presentations on needed topics. Contributes to changes to internal process, standard practices, and capabilities.
* Mentors and leads less experienced medical writers on complex documents.
* Develops deep expertise on key topics in the industry and the regulatory requirements and guidelines that affect medical writing. Engages externally with industry groups on industry initiatives.
* Aware of budget specifications for assigned projects, communicating status and changes to medical writing leadership. Contributes to bid projections.
* Communicates status and changes to medical writing leadership; negotiates timelines and assigned deliverables.
* Represents the medical writing department on clinical study teams, at conferences, meetings, and for presentations to the client regarding writing projects.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
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Additional Information
Tasks, duties, and responsibilities as listed in this are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Summary
Principal medical writer on clinical study or regulatory project teams. Provides scientific writing, regulatory guidance, and technical expertise in the writing, production, and review of high-quality complex regulatory and other scientific/clinical documents, ensuring that clinical data is presented in documents in compliance with applicable regulatory guidelines. May guide the work of junior writers.
$71k-105k yearly est. 11d ago
Content Writer
Clarity Legal Group
Technical writer job in Chapel Hill, NC
Job Brief:
Everything we do is geared toward providing clients extraordinary clarity in the face of the unfamiliar details and challenges of preparing for incapacity or death. Our approach takes the uncertainty out of decisions about estate planning and elder law. Before a client engages our services, we will provide clarity about what is needed, what the options are for preparing more fully, how and when the plan will be delivered and implemented, what will be expected of the client during the process, and what clients will pay us. We prepare prospective clients through education in multiple forms, calculated to make the time clients invest with our lawyers productive and the decision to use our services clear and easy. We give people peace of mind about getting peace of mind.
You'll have the opportunity to provide strategic support and direction on high-priority projects. From writing blog posts, website copy, product pages, and longer-form whitepapers, you'll help craft elegant copy that distills complex concepts into clear and actionable language. You'll work with peers across the company to create content, influence our users, and codify standards and documentation for writing. The goal is to help retain our current and attract new customers through the content you create.
Responsibilities:
Creating content that our audience will read and learn from. We have a high DA that will surface your excellent content on search engines
Work with design, product, marketing, and sales to create the words that retain and attract customers
Shape (and scribe) our content strategy from newsletters, website copy, social media, and features pages
Communicate complex product benefits in ways that speak to our users and help them understand our products
Write using best practices for inclusivity and accessibility to reach users worldwide
Collaborate with our cybersecurity researchers to ensure their discoveries are easy to understand
Skills Required:
3+ years of experience working as a writer, copywriter, or content strategist
You have experience in writing long-form and short-form content
You have experience in creating content that converts
Newsletter and/or social media experience (examples are a plus!)
You can embrace the highly technical nature of our products and deliver intuitive solutions to our users
Can embrace a fast-paced, iterative work environment
Can integrate new tools into your workflow
Can provide evidence that your content ranks well
What will give you an edge?
A desire to build evergreen content, think the Wikipedia of cybersecurity
A track record of creating copy that converts
An understanding of search intent and engagement signals, topic and funnel depth, and how content decays
Experience using Ahrefs, Clearscope, and Accuranker (or equivalents
$40k-63k yearly est. 60d+ ago
Grant and Budget Specialist
Nc State University 4.0
Technical writer job in Raleigh, NC
Preferred Qualifications Prior knowledge of post-award grant administration and budget practices Must be capable of working independently as well as part of a team Work Schedule Monday -Friday , 8:00 am- 5:00 pm
$29k-35k yearly est. 60d+ ago
Technical Writer
Collabera 4.5
Technical writer job in Raleigh, NC
Collabera Inc (Staffing Firm).
We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Position Details:
Client: Cisco Systems
Job Location: RTP, NC
Job Title: Role: TechnicalWriter III (CSCOJP00040455)
Job Duration: 12 -18 months+
The Development Licensing Office at Cisco perform centralized development of a new Cloud-Based Software Licensing Platform, licensing libraries, APIs, and policies. Our Primary Projects include a standardized software plugin that operates in all Cisco products, Test Harness Systems, and on prem License Managers. If you have ever wanted a role that touches EVERYTHING Cisco develops, this is it.
This opening is for a person to write technical software manuals, appendices, operating and maintenance instructions. Gather and research information for use in technical documentation.
• Strong command of English (business) language a MUST
• Prior experience writing Cisco documentation strongly desirable
Responsibilities:
• Be part of the Agile Scrum Team: attend daily stand-up meetings
• Excellent Written and Verbal Communication skills are must.
• Document features and requirements for Smart Licensing products
• Work with Engineers to covert concepts and work flows into review content
• Work with Engineers, Product owners and management to create needed external product documentation
Qualifications
Current working knowledge and Minimum Requirements:
• 7 years of experience writing technical documentation required.
• Experience writing technical documentation for software products.
• Astoria Content Management System
• XMetaL XML Editor
• Word, PDF
Additional desired skills:
• Ability to learn quickly and critically
• Previous experience with Cisco product portfolio a plus
• Experience working in Agile development environment
Additional Information
If interested and want to apply, please contact:
Rudra Mukherjee
************
$57k-77k yearly est. 60d+ ago
Test Scripts Writer
Us It Solutions 3.9
Technical writer job in Durham, NC
We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Job Description
Title/ Designation: Test Scripts Writer
Duration 12 Months
Location: Durham, NC
Description:
Duties include analyzing business requirements for test ability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects.
This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures
Qualifications
Skills:
Experience and proficiency in using HP test tools including Test Director/Quality Center 9.0 or higher and Quick Test Professional (QTP) 9.5 or higher
Experience testing web, GUI, client/server, and database applications.
Additional Information
Experience with requirements analysis and automated test cases/script development
Experience with manual or automated testing, testing tools, writing test plans and reviewing test cases.
$75k-100k yearly est. 60d+ ago
Test Scripts Writer
Ask It Consulting
Technical writer job in Durham, NC
NC FAST P4 Test Scripts Writer
Duration :12 + Months
Rate : $28/hr on C2C
Short Description: NC FAST requires the services of 2 Test Scripts Writers to support development and implementation of NC FAST Project 4 modules.
Complete Description:
The NC Department of Health and Human Services seeks contractor resources to assist with the development and implementation of NC Families Accessing Services through Technology (NC FAST) as a Test Scripts Writer. Duties include analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents, developing requirements into test conditions, cases and scripts, development and execution of automated scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects. This position is responsible for reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts. This position coordinates testing, reports and tracks testing problems by providing reproducible test cases, works with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports. This position is responsible for test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a technical writer earn in Cary, NC?
The average technical writer in Cary, NC earns between $48,000 and $91,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.
Average technical writer salary in Cary, NC
$66,000
What are the biggest employers of Technical Writers in Cary, NC?
The biggest employers of Technical Writers in Cary, NC are: