About the Role
A new facility startup is creating the need for an experienced TechnicalWriter to support the organization and standardization of a large volume of Standard Operating Procedures (SOPs). This role is ideal for someone who excels in documentation structure, consistency, and cross-functional collaboration.
Key Responsibilities
Organize, edit, and standardize SOPs and related documentation generated by multiple technical teams.
Ensure formatting and structural consistency across all documents.
Compile and integrate content from multiple contributors into cohesive, high quality SOPs.
Partner with technicians and team leads to collect missing information and finalize documentation.
Maintain version control and ensure documents meet internal standards for facility start-up readiness.
Manage assigned sets of SOPs (e.g., a portion of ~100 documents across ~6 teams).
Support improvements to documentation processes and templates as needed.
Required Qualifications
5-10 years of experience in technical writing, document control, or similar roles.
Experience working with SOPs or documentation in structured, process-oriented environments.
Excellent organizational skills and attention to detail.
Strong communication skills and ability to collaborate across multiple teams.
Proficiency in formatting, editing, and document structure.
Preferred Qualifications
GMP experience (preferred but not required).
Exposure to regulated industries (pharma, biotech, medical device, or similar) is a plus but not necessary.
Additional Information
Local candidates strongly preferred.
Full onsite presence in West Chester, OH required.
Pay Rate: $48-55/hr
$48-55 hourly 2d ago
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Technical Writer - Quality Assurance
Masis Professional Group
Technical writer job in Bethlehem, PA
🚨TechnicalWriter - Quality / Validation
🔁 Contract-to-Direct Opportunity
Local to Bethlehem, PA only
❌ No C2C | No Sponsorship
Strive to proactively drive the Quality culture at the site and promote cGMP activities. This person will work hands-on with the responsibility of ensuring compliance, improving practices, and qualifying/validating new processes with company strategic goals as a guide. The role may also serve as a liaison between the Operations group and the QA/QC department for day-to-day activities, capital projects, and process improvements.
Key Responsibilities:
Oversight of Validation and Qualifications
Oversight of Customer Complaints
Document Control Activities
Procedure Updates
SOP's
Write and Executed Qualification Documents
Write Qualification Summary Reports
Required Skills & Experience:
Bachelor degree or higher in relevant scientific/quality assurance/technical field
Technical writing/documentation experience in pharma or regulated manufacturing
Experience with qualification and validation documentation
Solid understanding of cGMP
Excellent written communication and organizational skills
Knowledge of and ability to use Microsoft Outlook, Excel, and Word, as well as other web-based systems
$54k-74k yearly est. 2d ago
Technical Writer
Rajant Corporation 4.4
Technical writer job in Malvern, PA
TechnicalWriter - Wireless Networking Products
RAJANT CORPORATION, the 20+-year leader in industrial wireless patented Kinetic Mesh networking solutions, providing full mobility and autonomous products, is seeking a TechnicalWriter.
Are you passionate about turning complex technical ideas into clear, useful content? We are looking for a TechnicalWriter to craft exceptional user manuals, data sheets, and documentation for our cutting-edge communication technologies.
Join our small, collaborative team to drive real-world results in industries like mining, military, and telecom to support our global customers.
About the Role:
As a TechnicalWriter for Rajant, you will work within a group of writers to deliver content for new product releases and updates. You create and curate content that helps our diverse, global audience understand and use our software and hardware products. You also help define internal processes, maintain overall content standards, and drive the evolution of our technical content for customer audiences and end users.
To succeed in this role, you must be naturally curious and collaborative, and enjoy clearly explaining complex technologies across a large product suite. You are able to deliver consistently with management supervision and guidance as part of a collegial and supportive team.
🔧 Responsibilities
Assist in preparing and maintaining user guides, product manuals, specification sheets, and technical publications
Gather technical information and prepare written text
Interview subject matter experts and create content appropriate for the target audience
Work with desktop publishing tools, image editing software, and document design applications
Participate in agile activities (daily standup, sprint planning, and sprint review) to track and share project status
Review and copyedit fellow writers' content to promote consistency and quality, and ensure documentation meets standards and guidelines
Collaborate with other departments and stakeholders to ensure proper documentation approval prior to release
Contribute to and support multistage documentation projects with assistance from managers and peer writers
✅ Requirements:
Bachelor's degree and minimum two years' experience as a TechnicalWriter (or related course work)
Excellent written and verbal communication skills
Proficiency in English grammar and writing principles
Proven track record of contributing to documentation projects from inception through delivery
Assist with managing writing projects through multiple milestones, and manage more than one project at a time
Proactive mindset, taking initiative to root out and assimilate information and formulate next steps toward delivery
Strong curiosity and desire to learn about technology
Ability to install and operate software products with assistance
High attention to detail with a strong focus on content accuracy and quality
Ability to build relationships that provide ongoing access to information
Ability to understand basic editing concepts and write technical copies for various types of documents for a program/project of similar complexity
🌟 Desirable Skills and Experience:
A problem-solving and continuous improvement mindset
Writing content for software and hardware products
Exposure to working within an agile development methodology
Ability to perform Git operations including branching, repository management, pull requests, and resolving merge conflicts
Familiarity with writing in Markdown
Experience using desktop publishing tools, such as Adobe InDesign
Experience using image editing software, such as Adobe Photoshop
💡 Why Rajant?
You'll be documenting real-world technologies that empower defense, mining, energy, and critical infrastructure sectors. You'll join a forward-thinking company where your writing will make a real impact on global industries.
Professional growth: Opportunity to work with cutting-edge Kinetic Mesh networking technology. We invest in our team's development through on-the-job training and chances to take on new responsibilities as you grow.
Collaborative culture: Be part of an award-winning workplace with a tight-knit team of engineers and innovators. We pride ourselves on a fun, inclusive environment where your contributions matter. (Rajant has been recognized as a Best Place to Work in Pennsylvania & Kentucky.)
Rajant's Company Profile: **************
We are the biggest name in dynamic wireless mesh networking you may not have heard of yet. No other mesh solution even comes close to the performance of our patented InstaMesh Kinetic Mesh technology in dynamic environments.
We drive massive mines all over the globe, enabling autonomous haul trucks, shovels, and other equipment.
Our networks are in factories and warehouses automating repetitive and dangerous tasks.
We're in 'Spot' the Robot Dog and in a variety of aerial drones.
We link Oil and Gas sites, and automate Maritime Ports worldwide.
The U.S. Army trusts our resilient mesh technologies to keep America and our Global partners safe.
Who We Are: We're a tight-knit group of technology experts that demand excellence of ourselves and in all we do. We need like-minded professionals to identify tech problems and solve them, enabling our development teams to efficiently push ever more hardware and software solutions to market, faster and more reliably.
📬 Ready to Apply?
Do you have what it takes to be a part of the Rajant Team? Impress us with your resume today. If you make the team, this will be the most challenging and rewarding place you'll ever work.
Send us your resume and a portfolio of writing samples to **********************. We're excited to see how you can help shape the voice of Rajant's innovative solutions.
Job Details: Full-Time, annual salary with Full Benefits. Location: Rajant Corporate Office in Malvern, PA.
Job Details: Full-Time, annual salary with Full Benefits.
Location: Rajant Corporate Office in Malvern, PA.
Apply: EASY APPLY or introduce yourself w/ cover letter & resume to: **********************.
Rajant Corporation is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, physical or mental impairment, sexual orientation or any other category protected under federal, state or local law. Rajant is a USG Contractor and complies with all US laws, regulations and Executive Orders.
$45k-60k yearly est. 2d ago
IT Business Analyst(only W2, Onsite)
CBTS 4.9
Technical writer job in Columbus, OH
The key experience interests are:
IT Business Analyst -
Requirement gathering (Certifications in CBAP would be a plus)
Tracing requirements to test cases
Leading meetings in a very organized manner
Critical thinking / problem skills
Customer relationship experience and vendor relationship experience.
IT Analyst
Customer relationship building
Managing service partners to application support SLAs
Reporting to customers status of portfolio
Number of apps
Incident status
Health of environment
Roadmap collaboration
Critical thinking / problem skills
Required Qualifications for Position
Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts
3 - 4 years experience in application, services or application analysis, deployment and support
Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions
Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly
Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis
Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
Willing to travel to NiSource business unit or Service Provider locations, as needed
NiSource business operations knowledge
2+ year s experience working with support vendors and a software support environment
Knowledge of ITIL processes and metrics
$65k-89k yearly est. 2d ago
IT Technical Writer I
Teksystems 4.4
Technical writer job in Philadelphia, PA
*Hybrid - Philadelphia, PA* *Contract - Long Term* *Summary: *The department is focused on app onboarding and development. This helps external developers create apps using the SDK for the platform. This tech writer will craft high quality technical documentation. It will need to be clean and public facing materials. This position will handle a mix of content and technical content
*Job Description*
* Responsible for creation and maintenance of IT documentation.
* Translates technical and/or complicated information into clear concise documents appropriate for various target audiences.
* Works with Development Quality Assurance and Technical Support to produce a wide variety of technical publications including instructional materials technical manuals product documentation and the like for use by both the IT and business community.
* Interviews subject matter experts and technical staff to collect information prepare written text and coordinate layout and material organization.
* Researches information such as drawings design reports equipment and test specifications to fill any gaps.
* Reviews critiques and edits documentation including design documents programmer notes and system overviews.
* Requires knowledge of company product lines and document structure. Depending on the industry/work environment such documents may include various media including written and video.
* Responsibilities include maintenance of internal documentation library providing and/or coordinating special documentation services as required and oversight of special projects.
* Must have strong organizational and project management skills and excellent writing and editing skills.
*Additional Skills & Qualifications*
* Bachelor's Degree in Journalism, Technical Writing, Business Administration or Other Related Field - OR equivalent work experience.
* 1+ year of technical writing experience and working knowledge of multiple software and graphics packages.
* Seeking candidates who have some coding knowledge as they will be working with developers.
*Job Type & Location*This is a Contract position based out of Philadelphia, PA.
*Pay and Benefits*The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Philadelphia,PA.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-30 hourly 2d ago
Medical Writer
Allstem Connections
Technical writer job in Upper Gwynedd, PA
Job Title: Medical Writer
Duration: 12+ Months
Hybrid-2-3days/week
Required Qualifications:
Bachelor's degree/Master's degree with minimum 2 years of relevant experience in life sciences and process- and systems-related coordination
PharmD or PhD preferred.
Prior experience in Medical Affairs and/or medical content development preferred.
Required Skills & Experience
Experience partnering with business stakeholders across geographies, therapy areas, and functions to meet business needs in a timely and compliant manner
Experience working independently to design and produce slide decks within an easy-to-navigate framework that supports stakeholder use with external customers
Attention to detail, excellent communication skills, and the ability to work independently, escalating risks and issues as appropriate
Demonstrated success in a fast-paced environment, with the ability to learn on the fly while understanding and solving new problems that require a high level of independent judgement and initiative
Ability to identify the most efficient and effective way to implement new solution
Proven ability to innovate and think non-traditionally
Strong business acumen and ability to judge whether ideas can lead to compliant and value-adding customer solutions
Excellent verbal and written communication to technical and non-technical audiences of various levels within the organization
Outstanding presentation and facilitation skills
Strong leadership skills and proven ability to influence without authority
Good interpersonal and networking skills
Curiosity and willingness to constantly challenge the status quo
Preferred:
Experience working at an affiliate, regional, and/or global level.
Our team is responsible for creating external tools and resources for scientific exchange and in response to medical information inquiries.
Software: MS PowerPoint, MS Excel, MS Word, Veeva Vault MedComms (Nice to have).
Key skills:
Medical Content writing experience.
Medical affair or medical writing background.
TA-Oncology
Responsibilities
Medical Writer Contractor, Global Scientific and Value Content reports to the GSVC Team Lead and focuses on several key functions within the GSVC Team. This role directly supports the GSVC Team in developing resources (e.g., slide decks, Medical Information Letters [MILs], Verbal Response Documents [VRDs]) for use by the Field Medical Organization and Global Medical Information Staff, among other responsibilities.
This role participates in transformational initiatives in the fast-paced and dynamic environment of Value & Implementation Global Medical and Value Capabilities (V&I GMVC).
The Medical Writer Contractor is responsible for the following functions and activities:
GSVC Creation and maintenance: With guidance from senior GSVC colleagues, develops and maintains GSVC resources in alignment with the GSVC Annual plans for GMSA Field Medical and Global Medical Information staff.
Reviews GSVC materials to ensure they are relevant, scientifically accurate, and consistent with cited appropriate scientific literature, internal scientific information, and Company values and standards.
Quality/Compliance: Critically analyzes and evaluates the rendering, display, and presentation of scientific and therapeutic data for use by internal stakeholders to respond to Medical Information Requests (MIRs).
Innovative GSVC Practices and Procedures: Supports creative solutions for communicating GSC in multiple formats based on internal and external customer needs.
Supports innovative design, consultation, and development for infographics or other digital media used for in the development of GSVC content based on internal and external customer needs.
Serves as an advocate for changing customer needs for GSVC, particularly for GMSA Field Medical and Global Medical Information (GMI) staff.
Leads their own specific tasks and responsibilities within a team, prioritizing time and effort towards important deliverables and producing high-quality work.
Influences, partners and collaborates with other colleagues within the GSVC team.
Collaborates effectively with peers and stakeholders to offer a new perspective on existing solutions while offering new innovations for the organization and communication of scientific content for GMSA Field Medical and GMI staff.
Evaluates new technologies to best support GSVC organization needs.
$69k-104k yearly est. 3d ago
Procedure and Process Writer - Retail Operations
First National Bank of Pennsylvania 4.5
Technical writer job in Pittsburgh, PA
Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.
Procedure and Process Writer - Retail Operations
Business Unit:Operations
Reports to:Manager of Retail Operations Process Improvement
Position Overview:
This role is responsible for developing, standardizing, and maintaining operational documentation across key business units within Retail Operations. The ideal candidate will have a strong background in technical writing and banking operations, with the ability to translate complex processes into clear, actionable procedures. This position will collaborate closely with Risk, Compliance, and Legal teams to ensure alignment with regulatory expectations, but will reside within the Enterprise Operations function.
Primary Responsibilities:
Create and maintain comprehensive policies, standard operating procedures (SOPs), and process guides for enterprise-wide operational functions within Retail Operations.
Partner with subject matter experts (SMEs) in Operations, Technology, Risk, and Compliance to gather requirements, validate content, and ensure documentation reflects current practices and controls.
Support enterprise-wide initiatives to standardize documentation formats, naming conventions, and governance practices across business lines.
Ensure documentation is audit-ready and aligned with internal control frameworks and external regulatory expectations (e.g., OCC, CFPB, FFIEC).
Maintain a centralized repository of documents, manage version control, and coordinate periodic reviews and updates in accordance with governance schedules.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
5
Skills Required to Perform the Primary Responsibilities of this Position:
MS Excel - Intermediate Level
Excellent organizational, analytical and interpersonal skills
Excellent communication skills, both written and verbal
Ability to work and multi-task in a fast paced environment
MS Word - Expert Level
Detail-oriented
AIB Courses/Certifications
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$44k-54k yearly est. 5d ago
Student - Newsletter Writer
Ursinus College 4.4
Technical writer job in Collegeville, PA
Responsibilities: Write a newsletter 1-2 times per month recapping and previewing Hub activities, to be distributed to the Hub listserv.
Requirements:
Current full-time student at Ursinus College
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
$57k-70k yearly est. Auto-Apply 60d+ ago
Technical Writer
Mindlance 4.6
Technical writer job in Franklin, OH
• Technical Writing role writes, or supports the development of, various technical documents such as: requirements, specifications, test plans, and user manuals. Major Responsibilities: • Understands validation concepts in order to produce documentation for validated systems;
• Provides evidence of compliance with legal, business and regulatory requirements;
• Translates highly technical software functions/features into process driven user friendly materials to support implementation and training of applications;
• Liaises with clients or developers to gather information; and Organizes, synthesizes medical and business literature, and writes clear, accurate reviews of the literature.
• Creates operational and system qualification documentation in support of Messaging Services implementation.
• Develops Standard Operating Procedures (SOPs), training materials, and user manuals.
• Position Comments visible to MSP and Supplier:
Additional Information
Thanks & Regards
Praveen K. Paila
************
$51k-66k yearly est. 1d ago
Technical Writer
Data Intelligence 4.5
Technical writer job in Philadelphia, PA
The TechnicalWriter will support the Naval Surface Warfare Center in Philadelphia, PA, by creating and maintaining technical documentation, including policies, procedures, strategic plans, and cybersecurity documentation. The ideal candidate will be responsible for writing clear, concise, and accurate technical content, ensuring that documentation meets high standards and aligns with the needs of the organization and its stakeholders. Additionally, the TechnicalWriter will present technical documents and strategic plans to executives, facilitating effective communication across teams.
**This position is contingent upon award of contract**
Key Responsibilities:
Write and update policies, technical documents, strategic plans, designs, cybersecurity operations, and procedures.
Collaborate with subject matter experts (SMEs) to gather information and ensure technical accuracy in documentation.
Review and revise existing documents to ensure they remain up to date and compliant with organizational standards.
Develop and maintain clear and accessible documentation that supports both technical and non-technical stakeholders.
Present and explain policies, technical documents, and strategic plans to senior executives and leadership teams.
Ensure documentation meets security, compliance, and regulatory requirements, particularly related to cybersecurity.
Work with cross-functional teams to align content and streamline documentation processes.
Support the development of training materials based on technical documentation.
Required Skills/Experience:
Bachelor's degree in Computer Science, Information Technology, or an equivalent Science, Technology, Engineering, or Mathematics (STEM) degree.
At least 8 years of relevant experience in technical writing or a similar field.
Prior experience supporting Navy programs.
Proven experience writing complex technical documents, including policies, procedures, and cybersecurity documentation.
Ability to translate complex technical information into clear, easy-to-understand content for diverse audiences.
Strong verbal and written communication skills, with the ability to present technical information to both technical and non-technical audiences.
Knowledge of cybersecurity operations and relevant security standards.
Proficient with technical writing tools and software, such as Microsoft Office Suite, Adobe Acrobat, or similar tools.
At least a Secret level security clearance (required).
Current IAM Level II certification or higher (required).
Preferred Skills/Experience:
Experience working in a military or government environment.
Familiarity with the U.S. Navy's documentation standards and processes.
About Us:
Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays.
Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
$49k-68k yearly est. 60d+ ago
Technical Writer and Communications Coordinator - Center Township, PA
Ardex Americas 3.7
Technical writer job in Aliquippa, PA
Job Description
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose,
passionately innovating responsible solutions,
we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.
TechnicalWriter and Communications Coordinator.
We are immediately hiring a TechnicalWriter and Communications Coordinator. In this role your primary responsibility is to develop and maintain accurate product documentation, including product installation instructions for individual products and systems. Additional duties include managing electronic filing, proofreading materials, and collaborating with marketing teams.
Reporting to the Technical Communications Manager, this full-time position is based at our corporate offices in Center Township, PA. The schedule is Monday-Friday, 8:00 a.m. to 5:00 p.m., with some flexibility available following a successful training period.
What you will do:
Develop a thorough understanding of the technical aspects of company product offerings through on-the-job training.
Support development of written reports in response to a high volume of requests from internal and external customers including
Creating and maintaining technical documentation on ARDEX products and communicating any changes or updates
Support creation and administration of study materials and technical exams for field staff continuing technical education requirements.
Assist with PowerPoint presentations used for technical customer training
Interview colleagues and customers as needed to obtain necessary product and installation information
Thorough documentation of all correspondence and activity related to product requests
Warranty confirmations
What you will bring to ARDEX:
Previous experience in technical writing and/or related discipline preferred.
Exceedingly detail and process oriented and must be able to write with precision, clarity and accuracy.
Must be able to communicate effectively, both verbally and in writing, presentation skills a plus
Must excel in a fast-paced, dynamic environment and be able to adapt to daily urgencies.
Must possess excellent technical writing and proofreading skills; writing samples will be required.
Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook, internet usage and CRM
Ability to prioritize, schedule and handle multiple tasks
Excellent telephone and interpersonal communication skills
Excellent listening and problem-solving skills
Ability to work both independently with minimal supervision and with a team
Fluent in Spanish and/or French a plus
Demonstrates our company values; Fuel Passion, Drive Innovation, Embrace Responsibility, Embody Integrity, Build Belonging.
Education
Minimum four (4) year college degree required.
Benefits:
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor's degrees
Discounted Gym Memberships to support your fitness goals.
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$49k-65k yearly est. 13d ago
Technical Writer_Multiple positions
360 It Professionals 3.6
Technical writer job in Columbus, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill multiple positions for TechnicalWriters in Columbus OH.
Qualifications
Atleast 2 years of relevant experience in Technical Writing is required.
Additional Information
Webcam interview is acceptable.
$45k-58k yearly est. 60d+ ago
Technical Engineering Writer
MPW 4.5
Technical writer job in Hebron, OH
Job Description
Job Title: Technical Engineering Writer (Engineering Documentation)
· Work model: Onsite with hybrid flexibility (up to 2 remote days/week)
· Travel: Minimal; less than 10 days per year
· Employment type: Full-time
· Compensation: base salary + straight overtime + benefits
About the position
MPW's engineering organization builds and supports complex industrial systems. This role turns engineering knowledge into clear, accurate documentation used by engineers, fabrication teams, field service, and customers. Your work directly impacts safety, quality, uptime, and customer outcomes.
What you'll do
· Write and edit technical documentation such as reference manuals, product O&M manuals, and engineering procedures.
· Produce procedural documents (guides, work instructions, commissioning/startup/shutdown steps, troubleshooting).
· Partner with engineers, programmers, and project managers to accurately document equipment, processes, and system behavior.
· Maintain and continuously improve engineering documentation used across the department (revisions, additions, updates).
· Create diagrams, charts, and other visual aids that improve clarity and reduce operator error.
· Gather and incorporate feedback from customers, engineers, manufacturing partners, and field teams to improve document usability.
· Identify documentation gaps and recommend new documents/procedures that improve safety, quality, and efficiency.
What we're looking for
Must-have qualifications
· Strong technical writing, editing, and proofreading capability; exceptional attention to detail.
· Background in mechanical or electrical engineering; ability to interpret drawings (e.g., schematics, wiring diagrams, P&IDs) at a functional level.
· Ability to learn technical systems quickly and translate complex information into clear, usable documentation for different audiences.
· Comfortable interviewing subject-matter experts and validating details.
· Proficiency with Microsoft Office (Word, Excel, PowerPoint) or equivalent.
· Proficiency with AI based software to supplement writing productivity.
· Minimum Education/experience: Associate Degree in Engineering, Journalism, English, or related field with 1-3 years of technical/engineering writing experience.
Nice-to-have
· Experience producing documentation for industrial equipment, manufacturing, or field service environments.
· Experience with SharePoint-based document control, versioning, and formal review/approval workflows.
· Experience creating simple technical diagrams (Visio/Lucidchart/Draw.io or similar).
Success in the first 90 days
· Learn MPW's key equipment, terminology, and documentation standards; build relationships with core engineering SMEs.
· Deliver one high-priority documentation improvement (new manual/procedure or a substantial revision) that is adopted by end users.
· Establish a repeatable review loop with engineering and downstream users (shop/field) to reduce rework and ambiguity.
$44k-57k yearly est. 12d ago
Content/Copywriter
Tw Interactive Search 3.3
Technical writer job in Philadelphia, PA
Our client is the nation's largest non-profit professional educational institution devoted to financial services. Holding the highest level of academic accreditation, The College has served as a valued business partner to banks, brokerage firms, insurance companies and others since 1927. The College's faculty represents some of the financial services industry's foremost thought leaders.
Job Description
Primary Duties
• Develops engaging and compelling content for a variety of audiences in support of differing objectives.
• Leverages knowledge of marketing communications strategy across all channels including print, web, social media, mobile, and video.
• Assists AVP of Marketing and Communications in the development of content strategy.
• Researches, writes, edits, and publishes materials for digital platforms that are captivating and SEO friendly.
• Uses working knowledge of SEO and tactics to improve website traffic generation.
• Creates digital and print marketing tools including dynamic emails, websites, blog posts, images, and videos that enhance marketing efforts.
• Enforces brand tone and voice guidelines for all digital content and copy.
• Guarantees the quality of site, email, and digital content to ensure copy, images, hyperlinks, and other assets meet branding guidelines and are fully functional.
• Assumes accountability for the accuracy and integrity of content.
• Models and upholds company core values.
• Performs other related duties and responsibilities as assigned.
Qualifications
• Performs other related duties and responsibilities as assigned.
QUALIFICATIONS:
• Excellent verbal and written communication skills, and ability to interact professionally with a diverse group of individuals
• Entrepreneurial spirit with a strong sense of ownership, urgency, and follow through
• Demonstrated ability to effectively manage time and prioritize efforts
• Strong interest in current media and social media trends
• Ability to multi-task and work in a fast paced environment
• Open to growing as part of a team - ability to take direction and be taught
• Knowledge of current cultural and technology trends
• Experience with Drupal, Google Analytics, and/or Adwords a plus
Additional Information
EXPERIENCE/EDUCATION:
• 1-3 years of experience
• Bachelor's Degree in English, Marketing, or a related field
• Knowledge of the Insurance/Financial Services industry
• Comfortable working with a Mac.
• All applicants must submit a writing portfolio in addition to resume and cover letter
$49k-71k yearly est. 1d ago
Procedure and Process Writer - Retail Operations
First National Bank (FNB Corp 3.7
Technical writer job in Pittsburgh, PA
Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Procedure and Process Writer - Retail Operations Business Unit: Operations Reports to: Manager of Retail Operations Process Improvement
Position Overview:
This role is responsible for developing, standardizing, and maintaining operational documentation across key business units within Retail Operations. The ideal candidate will have a strong background in technical writing and banking operations, with the ability to translate complex processes into clear, actionable procedures. This position will collaborate closely with Risk, Compliance, and Legal teams to ensure alignment with regulatory expectations, but will reside within the Enterprise Operations function.
Primary Responsibilities:
Create and maintain comprehensive policies, standard operating procedures (SOPs), and process guides for enterprise-wide operational functions within Retail Operations.
Partner with subject matter experts (SMEs) in Operations, Technology, Risk, and Compliance to gather requirements, validate content, and ensure documentation reflects current practices and controls.
Support enterprise-wide initiatives to standardize documentation formats, naming conventions, and governance practices across business lines.
Ensure documentation is audit-ready and aligned with internal control frameworks and external regulatory expectations (e.g., OCC, CFPB, FFIEC).
Maintain a centralized repository of documents, manage version control, and coordinate periodic reviews and updates in accordance with governance schedules.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
5
Skills Required to Perform the Primary Responsibilities of this Position:
MS Excel - Intermediate Level
Excellent organizational, analytical and interpersonal skills
Excellent communication skills, both written and verbal
Ability to work and multi-task in a fast paced environment
MS Word - Expert Level
Detail-oriented
AIB Courses/Certifications
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$45k-51k yearly est. Auto-Apply 60d+ ago
Federal & Foundations Grant Writer
YWCA 3.5
Technical writer job in Cleveland, OH
Make an Impact Through Equitable Funding
Are you motivated by the opportunity to secure resources that advance equity, dignity, and opportunity for women and families? As the Federal & Foundations Grant Writer at YWCA Greater Cleveland, you will play a key role in expanding funding for programs that address systemic barriers, promote economic stability, and support individuals impacted by poverty, violence, and homelessness.
This role offers the flexibility of working remotely while contributing to mission-critical work grounded in equity, accountability, and measurable outcomes.
Your Impact as a Federal & Foundations Grant Writer
In this role, you will lead and support grant development efforts that align with federal priorities and foundation funding strategies centered on equity, access, and outcomes. You will collaborate closely with program leaders, finance staff, and organizational leadership to develop compelling, data-informed proposals that reflect the lived realities of the communities we serve.
Key responsibilities include developing grant narratives, preparing accurate budgets and financial reports, monitoring submissions and reporting requirements, and maintaining a centralized grants database. You will ensure proposals reflect trauma-informed, culturally responsive, and ethically sound practices, while aligning with organizational goals and funder expectations.
Your work directly supports the sustainability and growth of programs that promote safety, housing stability, education, and economic opportunity for women and families.
What We're Looking For
We are seeking a detail-oriented, value-driven professional who brings both technical grant expertise and a commitment to equity-centered work.
Required Qualifications and Skills:
Bachelor's degree in a relevant field such as English, Communications, Nonprofit Management, or a related discipline
Demonstrated experience in grant writing, development, or a related role
Strong writing and editing skills with the ability to translate complex program information into clear, compelling narratives
Excellent research skills and familiarity with identifying federal and foundation funding opportunities
Working knowledge of budgeting principles and financial report writing
Strong organizational skills, attention to detail, and ability to manage multiple deadlines
Ability to work independently while collaborating effectively with cross-functional teams
Experience working in or with mission-driven, equity-focused organizations is strongly valued.
Our Commitment to Equity & Inclusion
YWCA Greater Cleveland is committed to fostering an inclusive workplace where diverse perspectives are valued and respected. We encourage candidates with lived experience, diverse backgrounds, and identities historically underrepresented in the nonprofit and grant-making sectors to apply.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status. Reasonable accommodations are available throughout the hiring process.
Your Next Step
If you are excited to use your grant writing expertise to advance equity and create lasting community impact, we encourage you to apply today. We look forward to learning how your skills and experience can strengthen our mission.
The YWCA is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.
$36k-50k yearly est. 2d ago
Condition Report Writer (Level 1)
Copart 4.8
Technical writer job in Cincinnati, OH
National Powersport Auctions (NPA) is the world's largest powersport auction and remarketing company specializing in: Motorcycles, ATVs, Side X Sides, Utility Vehicles, Personal Watercraft, Snowmobiles, Trailers, Recreational Vehicles and Boats. As the leading powersports remarketing company in the U.S., NPA serves dealers, OEMs, and lending institutions throughout the nation with a complete range of auction-related services. Having sold over 1 million vehicles since inception, NPA plays an important role in assisting clients with liquidating inventory and maximizing returns. Dealers throughout the world utilize NPA for acquisition of wholesale vehicles and to ensure their pre-owned inventory meets their customer's demands. Summary of responsibilities: This person is responsible for verifying the condition of units or inventory received into the facility. You are responsible for warehouse inventory and placement of titled and non-titled units. You are responsible for doing this safely and responsibly. You may be required to work overtime. Basic Employee responsibilities: * Arrive to work on time per your required work schedule * Always be courteous and respectful to fellow employees and customers * Company equipment and computers must be used for company purposes only * Company vehicles must be operated safely and within their intended purpose * Dress appropriately to your particular job duties and within the parameters of our current employee manual, (No open toed shoes in warehouse) * Always pick up after yourself * Keep your work area neat and clean * Always ask questions if you are unsure * Always check in and out with your direct supervisors at the beginning and end of your daily shift Job specific responsibilities: * Enter the over all condition of each unit with accuracy using acquired NPA tools * Check the mechanical condition of each vehicle and report as necessary into AMS, (That's mechanical not the performance of) * Verify vehicle Identification number (VIN) including year, make, mileage and model against label and within AMS * Communicate and identify discrepancies and fix as necessary * Check all fluids and add as necessary to manufacturers specifications * Make comments as necessary during the condition reporting process * Tag all parts and accessories included but not attached to vehicle * Responsible for scanning out vehicles during auction and delivery process on day of auction * Responsible for auction placement of vehicles as required and planned by GM * Keep C/R booth clean at all times * Always stow away electronics, computers and cameras, day of auction * Always return company equipment before end of shift * Always return keys immediately when finished using them * Helping Dealers and other Employees as needed * Always review past CR'S and QC as needed * Complete 15-20 quality CR's per day. Pay: $18.00 - $20.29/ Hour. * 401(k) and 401(k) Match * Employee Stock Purchase Program * Insurance: *
Health * Life * Dental * Vision * Accident * Critical Illness * Identity Theft * Hospital Indemnity * HSA * FSA & Dependent Care FSA * Company-paid Life and AD&D insurance * Paid time off At National Powersport Auctions (NPA), we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work
$18-20.3 hourly Auto-Apply 20d ago
Technical Illustrator - Cincinnati, OH
Dayton T. Brown, Inc. 4.1
Technical writer job in Cincinnati, OH
Job Description
Technical Illustrator
* US Citizenship is required for this role *
Cincinnati, OH
If you're ready for the challenge of working for a dynamic organization, Dayton T. Brown, Inc. has a career opportunity for a Technical Illustrator to join our growing Technical Publications Division. Our three divisions, Engineering and Test, Technical Services, and Mission Systems, make DTB a diverse and welcoming place to work and thrive.
Dayton T. Brown, Inc.'s technicalwriters, illustrators, engineers, programmers, analysts, logisticians, and data specialists provide world-class technical documentation, information systems, training programs, and logistics data support services. We are experts in mechanical, electrical, and hydraulic equipment that will perform systems analysis, information development, technical writing, data conversions, and graphics preparation, while providing solutions for today's sophisticated delivery requirements.
Our Technical Services team utilizes the most up-to-date and appropriate software and systems to undertake and complete your project. We know current documentation standards and specifications, including the ever-evolving S1000D specification.
Responsibilities include, but are not limited to:
We are seeking a qualified and motivated Technical Illustrator to join our team in a full-time, on-site capacity. This position is based in Evansville Ohio and requires daily in-person attendance. Remote work or telecommuting is not authorized for this role. The ideal candidate will bring a strong commitment to collaboration, communication, and hands-on engagement with our team and operations. If you thrive in a dynamic, in-person work environment and are ready to contribute to impactful projects, we encourage you to apply. You will also be responsible for the following:
Duties and Responsibilities will include:
Develop detailed technical drawings and illustrations from engineering data, CAD models, and technical specifications.
Strong illustrating background and able to create 2D illustrations from 3D models, photos, engineering documents, and other source data.
Collaborate with engineers, product designers, and technicalwriters to understand requirements and translate them into visual content.
Ensure consistency with standards, customer specifications, and visual identity across all technical materials.
Create exploded views, assembly drawings, cutaway views, and schematics.
Optimize illustrations for various formats, including print, digital, and web-based platforms.
Manage multiple projects and deadlines while maintaining high-quality standards.
Review, analyze, and determine the impact of customer comments and redlines, and help the team determine actions to resolve comments and follow through with management and/or customers.
Strong communication skills are required to interface with technicalwriters regarding requirements for illustrations.
Must be detail-oriented, well-organized, and self-motivated.
Must be able to learn new software tools quickly.
Contribute to continuous improvement objectives to achieve delivery and quality goals.
Track the status of graphic requests.
Participate in quality checking through analysis of source data, writer redlines, and customer specifications.
Complete assigned training promptly.
Proactively addresses workflow, production, connectivity, and software issues.
Maintain strict confidentiality of sensitive information.
Required Qualifications:
2 or 4-year degree/or equivalent experience.
3+ years' experience in developing technical illustrations for commercial or military programs (SVG, CGM, etc.).
Experience as a Technical Illustrator, Graphic Designer, or a similar role.
Portfolio showcasing technical illustration work.
Proficiency in illustration and design tools such as Adobe Illustrator, Photoshop, and CAD software (e.g., SolidWorks, AutoCAD, or similar).
Solid understanding of engineering drawings and 3D modeling principles.
Familiar with S1000D specification.
Excellent attention to detail and ability to simplify complex technical concepts.
Strong organizational and communication skills.
Strong relationship-building, decision-making, and problem-solving skills.
Ability to work in pressure situations and to meet tight deadlines.
Strong computer skills and proficiency in all Microsoft Office applications.
US Citizenship - Required
Security Clearance- Active Secret - Required, or the ability to obtain and maintain a U.S. Government Secret security clearance. U.S.
Preferred Qualifications:
Proficiency with VizEx technical illustration software
Turbine Engine experience
A&P Certification
As a Dayton T. Brown employee, you can expect a fun working environment that provides security, career advancement, and so much more, such as:
Tuition reimbursement
A stable, successful organization
Innovative work environment
Advancement potential
Private medical, vision, and dental insurance
Profit sharing, 401K with company match!
Work/Life balance and family values.
Dayton T. Brown, Inc. is an equal opportunity employer - Veterans and Disabled
Job Posted by ApplicantPro
$32k-45k yearly est. 25d ago
Voice AI Conversation & Campaign Writer
Medical Guardian 4.2
Technical writer job in Philadelphia, PA
Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we're redefining what it means to age confidently and independently.
We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose.
About the Role
Medical Guardian is seeking a curious, creative, detail-oriented Voice AI Conversation & Campaign Writer to help build the next generation of AI-powered engagement experiences for our members and caregivers. This is an ideal role for someone early in their career who is passionate about AI, human-centered communication, language, sentiment, and behavior design - and wants to grow into the expanding field of conversational AI.
You will write the scripts, messaging flows, and conversation logic that power our voice AI bots, ensuring that every interaction feels empathetic, natural, clear, and aligned with the Medical Guardian brand and mission. You'll collaborate closely with Product, Data, AI Engineering, and Member Experience teams to shape meaningful conversations that support seniors' wellness, safety, and engagement.
What You'll Do
Write conversational scripts, dialogue flows, and engagement campaigns for AI voice bots and automated outreach
Interpret sentiment, tone, and emotional cues to shape empathetic and appropriate responses
Build behaviorally informed outreach sequences, including wellness check-ins, nudges, reminders, and caregiver communications
Collaborate with AI engineers and product managers to translate campaign goals into conversational logic
Test and refine bot dialogs based on performance data, sentiment analysis, and user feedback
Maintain brand voice guidelines and ensure tone consistency across all AI interactions
Partner with Member Services to ensure conversations meet real-world needs and reduce friction
Document conversational patterns, edge cases, and escalation paths for human handoff
Stay current on trends in conversational AI, behavior design, linguistics, and human-computer interaction
About You
1+ years of experience in writing, content creation, UX writing, customer success, support scripting, marketing copywriting, or related fields
Strong command of English language, tone, clarity, and grammar
Natural empathy and the ability to write for sensitive and emotionally nuanced situations
Curiosity about AI, machine learning, and conversational design (formal background not required)
Comfortable analyzing feedback, sentiment data, and performance metrics to improve scripts
Excellent communication skills and ability to collaborate with cross-functional teams
Highly organized with strong attention to detail
Interest in supporting seniors, healthcare innovation, or mission-driven work
Candidates must be authorized to work in the United States without current or future need for visa sponsorship.
Must have the ability to work from our Philadelphia office on Tuesdays and Wednesdays.
Bonus Skills (Not Required)
Experience with conversational AI platforms (e.g., Dialogflow, Voiceflow, Cognigy, etc.)
Background in psychology, linguistics, creative writing, communication, or human behavior
Experience writing support scripts or call center playbooks
Familiarity with sentiment detection, natural language processing, or AI ethics
Understanding of APIs
Experience with telephony systems such as Five9
Exprience with campaign management with outreach to customers
Why Join Medical Guardian?
Work at the forefront of AI + human hybrid care, building tools that meaningfully impact people's lives
Opportunity to grow into product, AI design, or conversational strategy roles
Mission-driven culture focused on safety, wellness, and empowering aging adults
Collaborative team environment where innovation and empathy are valued
Benefits
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick Time Off & Holidays)
Company Paid Short Term Disability and Life Insurance
Retirement Plan (401k) with Company Match
How much does a technical writer earn in Cleveland, OH?
The average technical writer in Cleveland, OH earns between $44,000 and $79,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.