Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability.
We're looking for a self-motivated **TechnicalWriter** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use.
ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future.
**Job Description**
+ **Help Documentation Management**
+ Own Alpine's online Help platform across several software products.
+ Translate complex technical processes and workflows into clear, concise, and user-friendly content.
+ **Self-Directed Workflow Execution**
+ Monitor product Jira boards to identify and prioritize documentation needs.
+ Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases.
+ Maintain consistent publishing cadence and version control.
+ **Cross-Functional Collaboration**
+ Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules.
+ Contribute to evolving documentation standards and system enhancements.
**Key Competencies for Success**
+ **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing.
+ **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight.
+ **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback.
**Qualifications**
+ Experience using Alpine truss design software or similar strongly preferred.
+ Excellent writing, editing, and organizational skills
+ 3+ years of technical writing experience, preferably in software or industrial products
+ Proven track record creating user manuals, online help, or knowledge-base content
+ Comfortable working in a fast-paced, agile environment and collaborating cross-functionally
**Compensation Information:**
Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced).
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Job Title: Endpoint Security Senior TechnicalWriter**
**Job Description:**
We are looking for a dedicated and skilled Senior TechnicalWriter to join our cybersecurity team. The ideal candidate will be responsible for creating, maintaining, and enhancing documentation that supports the planning, implementation, and operational readiness of multiple endpoint security initiatives. This role requires exceptional writing skills, a strong understanding of cybersecurity concepts, and the ability to collaborate closely with technical subject matter experts to produce clear, accurate, and standardized documentation.
**Key Responsibilities:**
1. **Documentation Development:**
1. Develop, revise, and maintain high-quality documentation for cybersecurity technologies, processes, and workflows.
2. Create standard operating procedures (SOPs), implementation guides, engineering runbooks, and architectural overviews.
3. Produce documentation for system requirements, architecture designs, and operational readiness for new and existing solutions.
2. **Content Accuracy & Compliance:**
1. Ensure all documentation reflects current tools, configurations, and organizational standards.
2. Support documentation needs for compliance audits, risk assessments, and onboarding materials.
3. Align outputs with established documentation templates and governance frameworks.
3. **Collaboration & Knowledge Transfer:**
1. Work closely with cybersecurity SMEs, engineering teams, and operations to gather technical details and translate them into clear, user-friendly content.
2. Facilitate knowledge continuity by creating materials that enable smooth handoffs between teams.
4. **Continuous Improvement:**
1. Identify gaps in existing documentation and propose enhancements.
2. Stay informed on cybersecurity trends and incorporate best practices into documentation processes.
**Qualifications:**
+ Strong technical writing skills with demonstrated ability to create clear, concise, and user-focused documentation.
+ Experience in cybersecurity or IT infrastructure environments, with familiarity in topics such as endpoint protection, SIEM, identity management, and cloud security.
+ Proficiency in documenting system requirements, architecture diagrams, SOPs, and implementation guides for technical audiences.
+ Excellent interviewing and collaboration skills to work with subject matter experts, engineers, and project stakeholders.
+ Familiarity with documentation tools and platforms, such as Confluence, SharePoint, Google Workspace, or equivalent.
+ Ability to interpret and standardize technical content, applying consistent tone, structure, and formatting across documents.
+ Understanding of documentation standards and style guides
+ Version control and change tracking awareness, including using tools like Git, document repositories, or structured file naming/versioning systems.
+ Experience in the utility sector, with an understanding of industry-specific terminology, operations, or regulatory environments.
+ Experience developing documentation specific to cybersecurity technologies used to protect systems within the utility vertical.
+ Experience in creating secure configuration and hardening guides for technologies used in utility environments (e.g., Windows, Linux, firewalls, etc.)
+ Familiarity with cybersecurity frameworks and standards, including NIST 800-53, NIST Cybersecurity Framework (CSF), ISA/IEC 62443, or ISO/IEC 27001.
+ Experience documenting critical infrastructure protection strategies, including risk assessments and vulnerability management programs.
+ Understanding of cybersecurity standards and ability to translate compliance and regulatory language into practical documentation.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $77,500 to $140,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $92,900 to $160,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
$92.9k-160.5k yearly 11d ago
Technical Writer - New Product Development, Hardware
Entrust Datacard 4.2
Technical writer job in Shakopee, MN
Join us at Entrust
At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
Position Overview:
Entrust is seeking a full-time, on site, TechnicalWriter to join our Central Issuance New Product Development writing team. This role is responsible for preparing and maintaining documentation for new products, including end-user, installation, administration, parts, and service manuals. Candidates with experience authoring both user and service documentation-and who are comfortable working across Bureau machines, Desktop Printers, and associated Software Solutions-are especially valued. The ability to create visual diagrams, using illustrations and photography to supplement written content is required. The writer will learn to personalize cards using Entrust's large system solution. We're looking for someone who is passionate about technical publishing, committed to accuracy, and thrives in a fast-paced, collaborative environment.
Key Responsibilities:
Technical Writing (80%)
Create and maintain end-user and administrator manuals, help content, installation instructions, and other technical publications in accordance with established standards.
You will be expected to work with illustrations and leverage CAD models for parts and service illustrations.
Manage all phases of documentation with a high degree of autonomy, including responding to last-minute changes in an Agile development environment.
Work with a variety of Entrust software and hardware products supporting Instant Issuance and Bureau solutions.
Ensure clarity and consistency by adhering to style guides; familiarity with the Microsoft Manual of Style is a plus.
Collaborate with cross-functional teams including Software, Mechanical, Electrical, Firmware, Chemical, and Test Engineers.
Integrate OEM documentation into Entrust product materials as needed to meet internal standards.
Cross-Functional Collaboration & Quality Support (20%)
Release libraries and documents to production through our ECO process using Oracle Agile software.
Work off engineering bills of materials to generate parts books.
Forward and verify documents for users to access.
Communicate with engineering, service, and marketing teams to gather technical information, solicit documentation reviews, and provide status updates.
Submit weekly status reports to the manager.
Provide input into user interface design when appropriate.
Support and maintain ISO 9001 and ISO 14001 certification through daily work activities.
Actively pursue corrective and preventive actions to improve product and service quality.
Halt processes that may negatively impact product or service quality.
Basic Qualifications:
Associate degree in a STEM field or equivalent professional experience demonstrating technical aptitude across mechanical, electrical, and software disciplines.
2+ years of experience creating and maintaining technical documentation for hardware products.
Proficiency with Adobe FrameMaker or similar publishing tools.
Experience with SolidWorks, Composer, or equivalent tools.
Proven ability to meet deadlines and manage priorities within three-week Agile sprints.
Strong written and verbal communication skills.
Ability to work independently and collaboratively with cross-functional teams, including direct engagement with engineers and project managers.
Preferred Qualifications:
Proficiency in process improvements and automation tools/practices to streamline documentation workflows.
Familiarity with printer operation and firmware documentation.
You will have an advantage if you have:
Proficiency with MadCap Flare or Adobe InDesign.
Background using Oracle Agile or similar Product Lifecycle Management software and processes.
Experience with Microsoft Visio or similar flowcharting tools.
Familiarity with the RGB color model and data encryption concepts.
Experience authoring SDK and API documentation.
Basic understanding of cloud-based software environments.
Where you will be: This role is hybrid, requiring three days a week in-office at our HQ offices in Shakopee, MN as specified in the job description. At Entrust, we have a distributed workforce.
Entrust is an Equal Opportunity Employer
We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply-you may be just the right candidate for this or other roles.
About Entrust:
Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they're crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it's no wonder the world's most entrusted organizations trust us.
For more information, visit **************** Follow us on, LinkedIn, Facebook, Instagram, and YouTube
Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.
Updated 9/14/2020
NO AGENCIES, NO RELOCATION
#LI-GR1
#ENT123
At Entrust, we don't just offer jobs - we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
We believe in securing identities-but it doesn't stop there. At Entrust, we're passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we're creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact?
If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world-together.
Apply today!
For more information, visit **************** Follow us on, LinkedIn, Facebook, Instagram, and YouTube
Compensation Range:
The anticipated starting base pay for this position is: $76,692-$112,482 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company's discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.
For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact accessibility@entrust.com
.
Recruiter:
Grace ************************************
$76.7k-112.5k yearly Auto-Apply 33d ago
IT Business Optimization Implementation Analyst 4
Oracle 4.6
Technical writer job in Saint Paul, MN
IT Business Optimization Implementation Analyst will: - Responsible for support Sourcing, Procurement and Standard Cost tools, Fusion attributes, UAT testing for each Fusion release, user support and training. IT Business Implementation Analyst must be the Fusion Sourcing, Procurement and Costing subject matter expert to create and document the business process and workflow, create training material, train employees and suppliers, measure key performance indicators and drive process improvements.
- Responsible for new supply chain IT solutions, improvements and support. Must be able to understand workflows identify improvements and new solutions, develop implementation strategies, and project requirements: scope, resources and schedule. Ensure plans, processes and procedures meet Oracle goals and requirements.
- Understand industry best practices to develop efficient processes, procedures and tools, communicate, and train the organization and suppliers.
- Engage with Oracle stakeholders to evaluate requirements, benefits and objectives for the solutions or improvements, goals, metrics, reporting and data sharing methods.
- Analyze applicable global supply chain business requirements, propose and present efficient options to implement by collaborating with IT, suppliers and other stakeholders to ensure current and proposed supply chain IT functionality meet the business requirements, deliverables and timelines.
- Develop manage projects plans, coordinate cross-functional teams through meetings and track progress, ensuring projects completion on time and within budget.
- Develop SQL business reports to support the business operations, performance metrics and decision making.
- Develop, document, communicate, and train the organization on business practices, tools and procedures.
- Engage and collaborate with stakeholders to streamline, document workflows and processes. Look and implement opportunities to improve efficiencies.
- Engage with stakeholders to ensure processes, procedures and reporting meet policy and regulatory requirements.
- Provide backup support to other process owners.
**Responsibilities**
What are we looking for in a candidate?
- Bachelor's degree or master's degree in Information Technology, Information Systems, or Equivalent
- 8+ years experience in supply chain IT roles with a track record of problem solving, effectively managing projects in an empowered and changing environment.
- Experience with Oracle's ERP tool suite modules including product development, procurement, sourcing, planning and highly proficient SQL programming.
- Highly motivated, innovative self-starter who can transform complexity and ambiguity into clarity.
- Expertise in analyzing, simplifying and presenting data, and developing dashboards.
- Leadership, project management, presentation, and influencing skills.
- Experience designing and implementing projects requiring cross-group collaboration.
- Excellent written and oral communication, customer service, business acuity, problem solving and ability to multitask.
- Ability to collaborate and write detailed business requirements and user documentation.
- Track record of being an enthusiastic, creative, resourceful, and effective team player with experience leading and influencing internal and external resources to ensure successful outcomes.
- Lean Six Sigma Green/Black Belt, Agile, Scrum and/or PMP Certifications are a plus.
- No Visa Sponsorship is available for this position.
Detailed Description and Job Requirements
The IT Business Implementation Analyst is responsible for developing and maintaining Supply Chain Operations process, infrastructure, reporting, tools, and analysis to support various Supply Chain Operations and Oracle Corporate programs. Projects and assignments will vary over time. Initial focus will be on supporting Oracle ERP sourcing, procurement, product and supply chain tools.
- Experience and in-depth knowledge with Oracle ERP procurement, product BOMs, planning modules and structures.
- Experienced leading contributor providing direction and mentoring to others.
- High supply chain business acumen and complex problem-solving skills.
- Provide examples of business processes/workflows analyzed and re-engineered to improve efficiency.
- Ability to document workflows, provide mistake-proof instructions and teach/mentor users.
- Understand industry best practices for sourcing and procurement workflows and reporting.
- Work cross functionally to understand the impact of sourcing and procurement processes on downstream process such as manufacturing, planning, cost accounting, global tax implications and fulfillment.
- Must be able to demonstrate experience with SQL programming and creating reports or analysis from various data sources.
- Write business requirements to support tool enhancements and new tool functionality for business process improvements.
- When key tool functionality fails, diagnose and correct the failures to enable business continuity. Take a leadership role to apply root cause corrective action principles (8D) to drive metrics, permanent resolutions to new or chronic tool problems.
- Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved.
- Understand and deploy the 8 Disciple (8D) Problem Solving Process.
As part of a software project implementation team, provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user needs. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business specifications. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$97.5k-199.5k yearly 60d+ ago
Technical Writer
Delkor Systems
Technical writer job in Saint Paul, MN
ESSENTIAL FUNCTIONS
Review all reference manuals prior to finalization to ensure all correct Adobe Mad Cap Flare insets (pre-documented information) is captured.
Prepare auxiliary documents (pull drawings, schematics, BOMs, etc. from systems) for all reference manuals.
Convert all reference manuals from Mad Cap Flare to PDF.
Prepare and finalize shipment of all customer reference manuals.
Store all reference manual documentation on the shared drive and download to USB for customer shipment.
Gather third party documentation and ship to customer.
Print and assemble all reference manuals as needed.
Work with third party printing and translation vendors.
Prepare all auxiliary documents and reference manual addenda for projects, conversions, and upgrades to customer equipment.
Complete edits in master files of reference manuals and training materials.
Assist in the creation of reference manuals for commercial machines.
Complete checklist spec sheets for assigned commercial machines to identify insets (pre-documented information) that should and should not be documented in the reference manuals.
Pull the applicable insets in Adobe Mad Cap Flare to build the reference manual.
Assist in the creation of customer-facing technical materials in support of customer training for commercial machines.
Assist in the development of machine maintenance quick reference procedures.
Assist in the development of machine troubleshooting guides and preventative maintenance schedules.
Manage the printing, assembling and shipment of training materials.
Perform other tasks or duties as assigned.
Education and Experience
Two-year associates degree or formal education in English, Technical Writing/Communication, or equivalent or two or more years of experience in a related job experience.
Experience in Adobe Mad Cap Flare is preferred or demonstrated experience in using new software.
Technical Skills and Abilities
Analyzing and Planning:
Demonstrates good analysis skills when working with preexisting information.
Well organized and works methodically on repetitive and tedious information.
Demonstrates excellent attention to detail.
Proofing and Editing:
Edits and proofs information according to the department style guide and proof sheets.
Carefully proofs and edits his or her own work.
Non-Technical Skills:
Communication:
Excellent verbal and written communication skills.
Works well with a variety of people and personalities, and with other Delkor departments.
Works collaboratively, as a team member, to suggest ideas and resolve issues in a positive manner.
Work Ethic:
Maintains a positive work environment, even under challenging situations.
Understands the need to work productively, making good use of his or her time.
Able to execute tasks independently and accurately with minimal supervision.
PHYSICAL REQUIREMENTS
Sit at a desk or in meetings for extended periods of time, including performing extensive computer tasks.
Speak and hear to give and receive detailed information through verbal communication in person or using the telephone; exchange ideas and convey detailed information accurately to co-workers, managers, and others inside and outside the company.
WORK ENVIRONMENT
Ninety percent (90%) of the work is performed in an office setting, carrying out detail work sitting at a desk and working on the computer, or working at an office table.
Ten percent (10%) of the job duties are performed on the assembly floor with exposure to tools, dirt, dust, chemicals, metals and plastics, varying temperatures, construction noises and odors from production processes.
TOOLS AND EQUIPMENT
Use general office equipment, such as computer, printer, telephone, copiers, e-mail, laminator, punch, and other such equipment.
SALARY RANGE
The salary range for this position is $ 60,000 - $85,000 per year. At Delkor, we are committed to ensuring that each employee's compensation reflects their experience, performance, and skills relevant to their current role. This salary range accounts for various factors considered in the hiring process, including but not limited to education, skills, work experience, and certifications. As a result, the final salary offer for the selected candidate(s) may fall anywhere within this range.
In addition to base salary, Delkor provides a comprehensive Total Rewards package designed to support your overall well-being. Our benefits include health, dental, and vision coverage, a 401(k)-retirement plan, paid time off, life and disability insurance, and a variety of additional voluntary benefits.
EEO Policy Statement
Delkor is an Equal Opportunity Employer.
$60k-85k yearly 13d ago
Technical Writer
Artech Information System 4.8
Technical writer job in Minneapolis, MN
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description:
Job Title:
TechnicalWriter
Location:
Minneapolis MN
Duration:
7 Months
Required Qualifications:
3+ years technical documentation and publication experience
Primarily publishing procedures, reference, and forms to Open Text Content Management System.
Consistently edit documents according to provided style guides.
To be located onsite in Minneapolis (no remote access), and will not require any overtime hours.
Note: Core writing skills and experience are more important than technology experience for this role.
Viable candidates will be asked to provide work samples after initial interview
Drafts, edits, and formats moderately complex to complex process documentation or user guides.
Drafts and/or edits moderately complex web content. Researches, analyses and translates technical information for technical and non-technical users.
Utilizes knowledge of HTML, JavaScript languages and other web-based tools to manage a website.
Authors original content from information supplied by others or gathered directly.
Conducts audience analysis for moderately complex to complex problems and projects.
Edits technical documentation authored by others and ensures documentation is in compliance with internal standards and external regulations.
May participate in establishing documentation guidelines
Additional Information
Thanks
Pavithra P
Technical Recruiter
Artech Information Systems
Contact No: ************
****************************
$49k-65k yearly est. Easy Apply 11h ago
Technical Writer
CWT
Technical writer job in Minnetonka, MN
Qualifications:
A minimum of 5 years experience in a technical writing role
Experience working with web-based applications
Experience writing for a non-technical audience
Advanced computer skills especially in Microsoft Word, RoboHelp, RightNow Technologies (RNT), SharePoint, SnagIt, PhotoShop, and basic HTML. Additional web skills a plus (conceptual understanding of JavaScript, XML, SQL, etc., helpful)
Effective communicator (written and verbal); clear, concise. Willing to conform to established document formats when needed
Demonstrated ability to work within tight deadlines
Must be able to work independently and produce materials in a timely fashion
Willing to perform research and work with application to capture images and process flow information
Comfortable working with others/teams at all levels; ability to manage review process; feel confident in publishing documentation without significant feedback if necessary
Ability to respond effectively to multiple conflicting priorities and respond to unexpected changes
Familiarity with 508 Accessibility standards and user experience analysis a plus
Familiarity with the Federal Travel Regulation (FTR) and federal expense management systems a plus
Experience working in an Agile environment a plus
Must be a US citizen
THIS IS A TELECOMMUTE POSITION Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking a TechnicalWriter for our E2 Solutions team in Minnetonka, Minnesota. E2 Solutions is a Web-based, end-to-end travel and expense management application that offers our Government clients a convenient and user-friendly Web-based program to create and track travel authorizations, get approvals, make electronic fund transfers, and book travel reservations. As a TechnicalWriter, you will be responsible for writing and editing customer-facing documentation for the E2 Solutions web-based eTravel management system. Must be a self-starter with excellent research skills who can communicate complex ideas in simple and straightforward language.
"CWT is a global company that feels like a small employer, where I'm valued and not just a number. I have had so many opportunities and there is still room to grow."
My Journey, My CWT
Jennifer Meyers, Manager Traveler Services USA
As the U.S. military and government division of Carlson Wagonlit Travel(CWT), CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry.
We are very proud of our 65+ year history serving U.S. military and government clients, and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family, and encourage you to check out our career opportunities and start your journey with CWTSatoTravel today.
Deployment and support of integrated help for the E2 Solutions web-based eTravel management system
Must be a self-starter with excellent research skills who can communicate complex ideas in simple and straightforward language
Creates, edits and updates a wide range of customer-facing documentation including:
Web-based application release notes
Knowledgebase answers related to application functions and user problems
Standard reports catalog
User guides
Other documents, as needed
Completes writing assignments according to set standards
Uses hands-on experience to learn system capabilities
Provides usability feedback to Business Analyst Team to ensure system messaging remains clear and customer focused
Perform other duties as assigned.
$50k-67k yearly est. Auto-Apply 60d+ ago
Technical Writer
P&T Business Platforms
Technical writer job in Minnetonka, MN
TechnicalWriter - 180001ZQ) Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking a TechnicalWriter for our E2 Solutions team in Minnetonka, Minnesota. E2 Solutions is a Web-based, end-to-end travel and expense management application that offers our Government clients a convenient and user-friendly Web-based program to create and track travel authorizations, get approvals, make electronic fund transfers, and book travel reservations.
As a TechnicalWriter, you will be responsible for writing and editing customer-facing documentation for the E2 Solutions web-based eTravel management system. Must be a self-starter with excellent research skills who can communicate complex ideas in simple and straightforward language.
"CWT is a global company that feels like a small employer, where I'm valued and not just a number. I have had so many opportunities and there is still room to grow."
My Journey, My CWT
Jennifer Meyers, Manager Traveler Services USA
As the U.S. military and government division of Carlson Wagonlit Travel(CWT), CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry.
We are very proud of our 65+ year history serving U.S. military and government clients, and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family, and encourage you to check out our career opportunities and start your journey with CWTSatoTravel today.
Deployment and support of integrated help for the E2 Solutions web-based eTravel management system
Must be a self-starter with excellent research skills who can communicate complex ideas in simple and straightforward language
Creates, edits and updates a wide range of customer-facing documentation including:
Web-based application release notes
Knowledgebase answers related to application functions and user problems
Standard reports catalog
User guides
Other documents, as needed
Completes writing assignments according to set standards
Uses hands-on experience to learn system capabilities
Provides usability feedback to Business Analyst Team to ensure system messaging remains clear and customer focused
Perform other duties as assigned. Qualifications Qualifications:
A minimum of 5 years experience
in a technical writing role
Experience working with
web-based applications
Experience writing for a
non-technical audience
Advanced computer skills
especially in Microsoft Word, RoboHelp, RightNow Technologies (RNT),
SharePoint, SnagIt, PhotoShop, and basic HTML. Additional web skills
a plus (conceptual understanding of JavaScript, XML, SQL, etc., helpful)
Effective communicator (written
and verbal); clear, concise. Willing to conform to established document
formats when needed
Demonstrated ability to work
within tight deadlines
Must be able to work
independently and produce materials in a timely fashion
Willing to perform research and
work with application to capture images and process flow information
Comfortable working with
others/teams at all levels; ability to manage review process; feel
confident in publishing documentation without significant feedback if
necessary
Ability to respond effectively
to multiple conflicting priorities and respond to unexpected changes
Familiarity with 508
Accessibility standards and user experience analysis a plus
Familiarity with the Federal
Travel Regulation (FTR) and federal expense management systems a plus
Experience working in an Agile
environment a plus
Must be a US citizen
THIS IS A TELECOMMUTE POSITION Primary Location: MinnetonkaEmployment type: StandardJob Family: Information TechnologyScope: GlobalTravel: Yes, 5 % of the TimeShift: Day JobOrganization: Customer_Military & GovernmentExperience Level: 5 to 7 years Job Posting: May 9, 2018 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class
$50k-67k yearly est. Auto-Apply 10h ago
Technical Writer
Collabera 4.5
Technical writer job in Eagan, MN
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom).
We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well.
We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera.
As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning.
Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Responsibilities:
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
Write easy-to-understand online help, developer guides and end user manuals
Create tutorials to help end-users use a variety of applications
Review, manage and edit release notes for new product features with each release cycle
Qualifications
Requirements:
Proven working experience writing API documentation
Experience writing simple shell scripts for REST API Examples
Experience with UNIX, Python or Javascript is desired
Working knowledge of JSON and XML
Experience with Swagger a plus.
Ability to deliver high quality documentation paying attention to detail
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Ability to work with minimal guidance
Excellent written skills in English
Strong working knowledge of MS Office
Basic familiarity with the SDLC and software development
Additional Information
To know more about this position, please contact:
Sanjay Nair
************
****************************
$54k-69k yearly est. Easy Apply 11h ago
Technical Writer 2
Safran Group 4.1
Technical writer job in New Brighton, MN
Summary : Are you ready to be part of a team that drives big ideas and even bigger wins. At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world. The TechnicalWriter 2 at Safran Test Cells plays a key role in ensuring Safran Test Cells customers are able to understand and effectively use our products. TechnicalWriters are responsible for writing and editing technical manuals and other publications that include installation, operation, calibration, and maintenance procedures. Additionally, the TechnicalWriter 2 will assist other departments with drafting and editing interdepartmental documentation, and internal improvement projects as well as organizing technical content. Essential Duties and Responsibilities: - Write, edit, organize, and publish manuals, instructions, catalogs, and other technical and administrative publications according to established processes and standards for style, content, and quality. - Work with Subject Matter Experts and internal teams to develop publications that are effective for the desired purpose. - Create and update graphics for documentation including photographs, drawings, diagrams, and charts in order to make publications easier for the audience to understand. - Maintain detailed work records and submit weekly progress reports. - Present publications improvement ideas to the Technical Publication Manager. - Other duties as assigned.
Job Requirements
Education/Experience: - Bachelor's degree in Technical Writing, Communications or other relevant degrees preferred. - 3+ years of technical writing experience required. Qualifications: - Exceptional verbal, graphical, writing, and editing skills. - Knowledge of accepted technical writing practices and methodologies. - Demonstrate accuracy and thoroughness; actively seeks opportunities to improve and promote quality while monitoring own work to ensure quality is met. - Strong interpersonal skills with the ability to effectively build relationships with internal and external customers - Basic knowledge of Microsoft Suite, CorelDraw, Adobe Acrobat, and/or other software packages. - Resourceful, creative, detail-oriented with solid organizational skills and able to manage multiple competing priorities in a fast-paced environment. - Able to quickly comprehend technical information and translate ideas / concepts into a finished document and has a proven ability to offer creative solutions. - Able and willing to travel up to 5% of the time both domestically and internationally, as required.
$49k-59k yearly est. 36d ago
Contract Writer
Healthpartners 4.2
Technical writer job in Bloomington, MN
HealthPartners is hiring for a Contract Writer to join our Contracts and Benefits team.
This position provides HealthPartners/GHI and its related companies with small & large employer group contract services for our medical & dental insurance products, as purchased by employers for their employees.
ACCOUNTABILITIES:
Provide routine group contract services for assigned small and large group employer accounts, including developing master and member contracts, amendments and benefit schedules which are: (1) in compliance with corporate & regulatory product parameters; and (2) reflect accurately the various products, benefits, underwriting & administrative arrangements specific to those clients.
Examine each employer account specific request for contract services received from Sales.
Analyze information to accurately provide contracts for multiple products & underwriting corporations.
Research inconsistent or missing data based on analysis of benefit and eligibility requests.
Prepare master group contracts for each employer account, based on product determination, utilizing the department's contract production software program & systems.
Create appropriate member materials for commercial large group plans based on product determination, benefit selections, utilizing the department issuance matrix, file server & other contract production systems.
Create materials for self-funded dental, FSA and HRA accounts by evaluating benefit and service selections.
Provide or seek information and resolve problems relating to routine contract services issues.
Self-audit prepared documents to identify and resolve errors.
Instruct Membership Accounting issuance staff to deliver member contracts and related documents to the membership of each large employer account, by loading document information in the issuing system application for accurate and timely delivery.
Represent Contracts & Benefits Department relative to assigned employer accounts, in collaborations with Sales, Membership Accounting, Member Services and Claims teams.
Meet all performance standards and timelines in the delivery of contract services, as necessary.
Perform all required productivity reporting, maintenance, and reports for department database.
Successfully complete all assigned training objectives.
Master independently all routine aspects of small & large employer materials, production and services.
Attend all department meetings.
Participate in assigned duties for department operations.
REQUIRED QUALIFICATIONS:
Bachelor's degree or 5 years of relevant experience.
Proficient in Microsoft Word.
Strong written communication skills with attention to detail.
Solid organizational skills and ability to work independently.
Excellent analytical skills and problem identification/solving abilities.
PREFERRED QUALIFICATIONS:
1 + year Contract-writing or other technical or business writing experience, and/or industry-related work experience in an HMO or Insurance company.
DECISION-MAKING:
Uses training and resources to provide accurate, timely production of materials.
Resolves issues with routine materials, service and production.
Refers non-routine service requests to the Supervisor or Senior Analyst for approval & direction.
Refers regulatory compliance or filing issues to the Supervisor or Senior Analyst for approval & direction.
$67k-97k yearly est. Auto-Apply 7d ago
Principal IT Business Analyst - Neuromodulation OU
Medtronic Inc. 4.7
Technical writer job in Fridley, MN
We anticipate the application window for this opening will close on - 30 Jan 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working onsite 4 days a week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. The person in this role will work from the Medtronic facility located in Fridley, Minnesota.
A career at Medtronic is like no other. We're purposeful. We're committed and we're driven by our Mission to alleviate pain, restore health, and extend life for millions of people worldwide.
The Principal Business Analyst, you will be working across the Neuromodulation and Pelvic Health operating units to support and enhance the latest Salesforce Health Cloud implementation. Optimizing Salesforce and enabling seamless coordination to provide great experience to our field sales partners. This role will use analytical skills, a passion for patient impact, and a drive to enhance digital tools that are key to support patient care delivery and operational excellence.
Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! ********************************
CAREERS THAT CHANGE LIVES
* Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value.
* Work with data sets to define use cases to improve products, processes and/or services.
* Collaborate with Business Partner, business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes.
* Drives business agenda during solution delivery process.
* Functional Skills: Ability to analyze data and trends in order to develop recommendations to solve business problems.
* Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication.
* Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools and data modeling methodologies.
* Represent Salesforce technical and business capabilities and opportunities to the business stakeholders to further enhance usage and value of implementation.
* Product Vision Alignment: Ensure backlog items align with business goals and product strategy.
* User Story Writing: Ability to write clear, concise, and testable user stories with acceptance criteria.
MUST HAVE (Minimum Qualifications)
* High school diploma (or equivalent) and 12+ years of experience
OR
* Bachelor's degree and 7+ years of experience or advanced degree and 5+ years of experience
NICE TO HAVE (Preferred Qualifications)
* Previous Medtronic experience
* Salesforce Administration expertise
* Experience with Enterprise systems support or enhancements
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$112,800.00 - $169,200.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$112.8k-169.2k yearly Auto-Apply 5d ago
Business and Marketing Writer
ISG 4.7
Technical writer job in Bloomington, MN
Department
Marketing
Employment Type
Full Time
Location
Bloomington, MN
Workplace type
Onsite
Compensation
$60,000 - $90,000 / year
Essential Duties Skills, Knowledge and Expertise ISG Employee Owner Benefits About ISG We are 100% owned by our employees! ISG's Employee Stock Ownership Plan (ESOP) allows for broader ownership, the ability to be directly connected to performance, and our culture of accountability and opportunism is amplified. Put simply, everyone works hard = everyone benefits, not just an elite group.
We are focused on strengths, using those talents to guide personal development and team collaboration. We are involved in our communities and lead through empowerment. Firm growth is a direct reflection of the dedication, ingenuity, and hard work each ISG owner brings to the office and field every day.
ISG's growth and sustainability are based on the unwavering belief that we need to grow for the betterment of our people and firm. We are entrepreneurial. We believe in having the right people onboard and being disciplined during good times and when faced with new challenges. And most importantly, we foster growth through positive mentorship and progressive ideas that lead to strategic, contextual based decisions. We believe that this unwavering commitment to our culture, clients, and dynamic qualities translates to better services for our partners, and that it will continue to guide ISG's future.
Learn more about ISG at *********************
Interested in learning more about ISG? Follow us on LinkedIn, Instagram, YouTube, Facebook, and X.
$60k-90k yearly 60d+ ago
IT Business Analyst (In-Person)
This Position
Technical writer job in Bloomington, MN
is an in-office/on-site role. PURPOSE: To work as part of the MOA Analytics team on a wide range of analytics-based challenges. This includes numerous disciplines from data science and data analytics, including descriptive analytics, visualization, data modeling and database design, supervised and unsupervised learning, and other types of advanced analytics.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Research, scope, and implement analytics-based solutions to business problems in an efficient manner.
Work independently, using the appropriate mix of analytics tools and techniques, on a wide range of data applications, including, but not limited to:
Clean, validate, model, and transform data.
Create and maintain descriptive reports, visualizations, and ad-hoc analysis.
Develop supervised and unsupervised learning models.
Statistical testing and advanced topics.
Collaborate with business users to understand company needs and devise data-driven solutions and efficiencies.
Communicate results and recommendations clearly and concisely to business partners and senior management in a timely fashion.
Regular, reliable, and consistent attendance.
Additional duties as assigned.
PREFERRED SKILLS, KNOWLEDGE, AND ABILITIES:
Undergraduate degree in Business Analytics, Data Science, or related field. Master's degree in Business Analytics, Data Science, or related field, or equivalent experience, is a plus.
Minimum of 2 years' experience with and demonstrable knowledge of BI software such as Power BI (preferred) or Tableau.
Minimum of 2 years' experience with and demonstrable knowledge of a SQL-based language, such as Microsoft T-SQL (preferred), MySQL, etc.
Familiarity with and demonstrable knowledge of data analytics programming languages such as R or Python.
Able to understand various data structures and common methods in data transformation.
Experience with statistical techniques and concepts, such as distributions, statistical testing, regression, etc.
Understanding of machine learning techniques and algorithms, such as k-NN, SVM, Ensemble Modeling, etc.
Capacity to work in a fast-paced, rapidly changing environment and the ability to multi-task on a regular basis.
Strong organizational and communication skills.
Competencies include collaboration skills, project management, and problem solving/analysis skills.
PHYSICAL JOB REQUIREMENTS:
Sitting, frequently, 80% of time.
Stand and move, occasionally, 20% of time.
Perform repetitive motion (using keyboard), frequently, 90% of time.
Kneel and bend, infrequently, 5% of time.
Reach at or above shoulder level, infrequently, 5% of time.
Reach at or below shoulder level, infrequently, 10% of time.
Lifting/carry up to 10 pounds, infrequently, 5% of time.
Lift/Carry up to 40 lbs., infrequently, 5% of time.
Stoop/Squat, infrequently, 10% of time.
$70k-92k yearly est. 1d ago
IT Business Analyst, Digital Marketing
Northmarq Capital 4.4
Technical writer job in Minneapolis, MN
At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential - whether you are an industry veteran or you're just getting started. Your new career is waiting. Start something special today. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate!
Northmarq is seeking a Digital Marketing Business Analyst in its Bloomington, MN office to drive requirements gathering, story development, and QA testing in support of our digital marketing platforms. You will have the opportunity help us build the future of our digital platforms - our website, email marketing, and other digital customer-facing capabilities, working iteratively to deliver value to our customers and drive a common approach. The ability to take complex issues and break them into easy-to-use deliverables, empower others through your work, and inspire are key attributes. Primary duties will include, but are not limited to, collaborating with business stakeholders and technology partners to define requirements for building new solutions, writing stories that define those business requirements, facilitating feedback loops with our business partners, QA testing of solutions to deliver technology solutions, and assisting in the training, development, and delivery for those solutions. The ideal candidate will have an in-depth knowledge of digital marketing platforms. The candidate will also have experience with Agile frameworks, gathering and documenting requirements, meeting facilitation, working with 3rd Party Vendors, and industry knowledge in Commercial Real Estate.
* This position offers a flexible work environment and is available for an immediate start.
Position:
* Ideation: Work with the Digital Marketing Product Owner, other product teams, and business stakeholders to identify processes or work areas where new solutions could improve engagement with Northmarq's digital marketing platforms, and help sales and marketing teams understand the impact of their work.
* Discovery: Collaborate with business partners to understand and document the existing current state processes and workarounds. Solicit and document feedback/requirements from users and business partners on how the ideal future state functionality or capabilities could work. Be inquisitive enough to "ask the next question" and encourage creative thinking from partners. Convert those discussions into meaningful workflows and story maps, and collaborate with business partners to ensure alignment
* Design: Share the requirements with the UX and development teams for review of automation, data, security, and functional needs. Make iterative adjustments as necessary until the design is approved to move into the agile development lifecycle, staying aligned with business partners
* Development & Testing: Share story details with the development team in refinement and provide any needed clarifications during the planning sessions of a sprint. Drive user acceptance testing and production validation
* Additional responsibilities:
* Produce process diagrams, wireframes, story maps, and other documents needed to support development
* Liaise between development teams and 3rd Party vendors
* Proactively seek out, evaluate, and recommend industry-specific technology trends and best practices
* Assist in the creation of new reports and dashboards to reflect productivity/profitability and track key performance indicators (KPI)
Minimum Qualifications:
* Education: Bachelor's degree or equivalent education/experience in business analysis of software development
* Work Experience: 3+ years of related Digital Business Analyst experience
* Thorough, thoughtful and detail-oriented
* Motivated to solve challenging puzzles both independently and with peers
* Excellent written and verbal communication skills
* Experience managing vendor project implementations preferred
Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!
Minnesota Residents: Northmarq carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The salary range for the Business Analyst position is $80,000.00 to $95,000.00 annually. This range is a good faith estimate and the actual compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.
#LI-Onsite #LI-ES1
$80k-95k yearly 10d ago
IT Business Analyst - Customer Applications
All Surfaces
Technical writer job in Bloomington, MN
The IT Business Analyst, Customer Applications is responsible for collaborating with business users, IT team members, customers and outside business partners to design, configure, test, and implement packaged applications and custom development items.
This role partners with customers, cross-functional team members, stakeholders and external partners to design, test and implement new features, integrations and capabilities for continuous improvement of customer-facing platforms including eCommerce, CRM and PIM. This role ensures all digital customer experiences, integrations and data flows are reliable, scalable, and aligned with All Surfaces' business priorities and strategies. Branch: Able to commute to the All Surfaces' headquarter in Bloomington, MN and work a Hybrid schedule. Salary: $70,000-$90,000 depending on experiences + annual bonus. Key Responsibilities & Essential Functions:
Responsible for application implementation and development including:
Conduct analysis and facilitation activities associated with user experience (UX) and business process definition and design.
Act as a liaison between customers, business users, IT team members and outside business partners to elicit, analyze and document requirements and functional specifications.
Determine configuration, integration and custom development necessary and communicate to users and stakeholders on a non-technical level.
Develop test plans and detailed test scripts. Coordinate and conduct user acceptance testing to ensure solutions meet requirements and specifications.
Contribute to end user training content and support business users and system administrators in maintaining business process documentation, SOPs and reference materials.
Communicate effectively and work collaboratively with all team members, users and stakeholders.
Identify issues and risks and provide alternative courses of action to achieve business and organization goals and objectives.
Conduct project management tasks like project planning, issue resolution and managing tasks/timelines to ensure projects are successfully initiated and complete on-time and within budget.
Establish functional expertise in specified application(s) and associated business processes. Use this expertise to work with users, IT leadership and other stakeholders to determine business objectives, feasibility and cost benefit of enhancements, features and project requests.
Assist end users and other IT team members in troubleshooting the production environment, provide production support to research and resolve system problems.
Participate in the evaluation and recommendation process for new solutions to meet business needs.
Build, develop and grow relationships with technology users and other stakeholders.
Adhere to established project and product management methodology, SDLC, support and service management policies and procedures.
Critical Success Factors:
Highly motivated, self-directed and results driven.
Analytical mindset with strong attention to detail including demonstrated ability to analyze issues and to work effectively with cross functional groups to craft solutions.
Excellent interpersonal, communication facilitation and relationship building skills
Experience managing priorities across multiple initiatives in a fast-paced environment.
Ability to understand the potential and limitations of technology and to effectively communicate this to others.
Curiosity and passion for delivering high quality and innovative technical solutions.
Required for Consideration:
3+ years of experience working in a business IT capacity or acting as a liaison with the IT function.
2+ years of experience in a Business Analyst role, or similar function, supporting enterprise business applications.
Proficiency in understanding business problems and opportunities and developing artifacts such as business process documentation, requirements, functional designs and user test scripts.
Experience with B2B eCommerce platforms and packaged business applications (e.g. ERP, CRM, PIM, etc.), SQL queries and BI/Analytics tools such as PowerBI.
Proven ability to quickly learn new business domains and technical applications.
Experience working in Agile and hybrid delivery environments.
Highly Desirable Candidates May Also Have:
Bachelor's Degree in Information Technology, Computer Science, Business or a related field
Experience with OroCommerce or Magento (Adobe Commerce)
Experience with EPICOR Prophet21 or similar ERP platforms in distribution or manufacturing environments.
Familiarity with project and product management tools such as JIRA, Confluence, or similar project tracking platforms.
$70k-90k yearly 6d ago
Principal Medical Writer (Contract-to-Hire)
Blue Star Partners 4.5
Technical writer job in Maple Grove, MN
Job Title: Principal Medical Writer (Contract-to-Hire) Period: 07/28/2025 to 07/24/2026 Hours/Week: 40 hours (Overtime paid at time and a half) Rate: $65-75/hour Contract Type: W-2 only (U.S. work authorization required)
Scope of Services
Our client currently has an opportunity for a Principal Clinical Evaluation Reporting / Medical Writer (CER). The Medical Writer on our Regulatory Clinical Evaluation team provides technical and strategic writing expertise throughout the product development and life cycle process. Daily activities are related to authoring Clinical Evaluation Reporting documents for the Neuromodulation, CAHF and Vascular products. Experience in clinical study management and design, medical, or scientific writing, and/or quality engineering/risk management and strong written and verbal communication skills are needed.
Role, Responsibilities & Deliverables
Writes and contributes to Clinical Evaluation reporting deliverables including Clinical Evaluation Plans/Reports, PMS and PMCF Plans/Reports, SSCPs, Regulatory Responses and other related documentation.
Evaluates and summarizes clinical evidence including data from sources such as clinical investigations, literature, post-market surveillance, risk, and post market clinical evaluations. Analyzes results in preparation for product applications and submissions.
Collaborates with team members and stakeholders in planning for and supporting CER related projects and processes.
Supports additional clinical, regulatory, quality and engineering related deliverable as assigned.
Effectively communicates and collaborates with Sales and Marketing, R&D, Regulatory Affairs, Library Services, Product Performance Group (PPG), Quality Engineering, Clinical Affairs, Clinical Science, Risk Management and Medical Affairs in completing clinical evaluation project related deliverables.
Maintains thorough knowledge of assigned products. Identifies appropriate sources of relevant data, interprets, evaluates and incorporates information from various sources including literature, clinical data, and medical references.
Reviews IFUs, patient guides, Risk Management files, Clinical Evaluation Protocols, Clinical Evaluation Reports and Plans (CER/CEP), physician training materials, ensuring alignment of risk information. Involved in responses to complex queries such as those issued by notified bodies and stakeholders.
Authors and contributes to necessary documents for regulatory submissions and communications, risk reviews and other processes such as regulatory inquiries.
Ensures quality in all deliverables and documentation with attention to detail, consistency and integrity of data. Responsible for compliance with applicable corporate and divisional policies and procedures. Ensures compliance to applicable regulations and guidance's (ISO13485, ISO14155, ISO14791, MEDDEV 2.7.1, MDR, and EU and FDA guidance documents) and applicable Abbott SOPs and DOPs.
Education & Experience
Required
Bachelor's Degree or an equivalent combination of education and work experience
6-8 years of medical writing experience in the medical or pharmaceutical industry or 8+ years general technical writing experience required
Experience may include writing experience in a medical, pharmaceutical, medical device, clinical research, medical or research industry , or combination of these skills
Preferred
Biomedical, sciences, medicine or similar health related discipline preferred
CER writing experience preferred
Excellent written and verbal communication skills
Experience with collaborative, cross-functional teams.
Excellent analytical skills and ability to manage complex tasks and manage time effectively
Proficient with Word, Excel, PowerPoint, Outlook, etc.
$65-75 hourly 60d+ ago
IT Business Analyst (In-Person)
Mall of America 4.6
Technical writer job in Bloomington, MN
is an in-office/on-site role. PURPOSE: To work as part of the MOA Analytics team on a wide range of analytics-based challenges. This includes numerous disciplines from data science and data analytics, including descriptive analytics, visualization, data modeling and database design, supervised and unsupervised learning, and other types of advanced analytics.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Research, scope, and implement analytics-based solutions to business problems in an efficient manner.
Work independently, using the appropriate mix of analytics tools and techniques, on a wide range of data applications, including, but not limited to:
Clean, validate, model, and transform data.
Create and maintain descriptive reports, visualizations, and ad-hoc analysis.
Develop supervised and unsupervised learning models.
Statistical testing and advanced topics.
Collaborate with business users to understand company needs and devise data-driven solutions and efficiencies.
Communicate results and recommendations clearly and concisely to business partners and senior management in a timely fashion.
Regular, reliable, and consistent attendance.
Additional duties as assigned.
PREFERRED SKILLS, KNOWLEDGE, AND ABILITIES:
Undergraduate degree in Business Analytics, Data Science, or related field. Master's degree in Business Analytics, Data Science, or related field, or equivalent experience, is a plus.
Minimum of 2 years' experience with and demonstrable knowledge of BI software such as Power BI (preferred) or Tableau.
Minimum of 2 years' experience with and demonstrable knowledge of a SQL-based language, such as Microsoft T-SQL (preferred), MySQL, etc.
Familiarity with and demonstrable knowledge of data analytics programming languages such as R or Python.
Able to understand various data structures and common methods in data transformation.
Experience with statistical techniques and concepts, such as distributions, statistical testing, regression, etc.
Understanding of machine learning techniques and algorithms, such as k-NN, SVM, Ensemble Modeling, etc.
Capacity to work in a fast-paced, rapidly changing environment and the ability to multi-task on a regular basis.
Strong organizational and communication skills.
Competencies include collaboration skills, project management, and problem solving/analysis skills.
PHYSICAL JOB REQUIREMENTS:
Sitting, frequently, 80% of time.
Stand and move, occasionally, 20% of time.
Perform repetitive motion (using keyboard), frequently, 90% of time.
Kneel and bend, infrequently, 5% of time.
Reach at or above shoulder level, infrequently, 5% of time.
Reach at or below shoulder level, infrequently, 10% of time.
Lifting/carry up to 10 pounds, infrequently, 5% of time.
Lift/Carry up to 40 lbs., infrequently, 5% of time.
Stoop/Squat, infrequently, 10% of time.
$61k-77k yearly est. 33d ago
Publications Specialist, 508 Compliance
Data Recognition Corporation 4.8
Technical writer job in Minneapolis, MN
This position works with DRC's Publications team to ensure that PDFs created for posting online are fully compliant with Section 508 of the Rehabilitation Act of 1973 and that they can be accessed by individuals with vision, hearing, or cognitive impairments with the same ease as individuals without impairments. The ideal candidate will possess exceptional skills in various software programs in order to ensure that 508 remediation is successfully completed across a host of testing, educational, and informational documents, including complex technical reports, testing manuals, score reports, and user guides. The successful candidate will also have a strong working knowledge of remediation techniques performed on the design front end in addition to the post-production back end. Additionally, this position will support the department layout and composition specialists to lay out, design, and update various testing materials.
Essential Position Responsibilities:
Remediate Adobe Acrobat PDFs and Microsoft Word documents for 508 compliance to ensure they
are properly tagged,
have a logical reading and tab order,
include bookmarks for long documents,
include appropriate alternative text for all images and objects, and
read correctly using assistive technology.
Lay out and typeset complex documents for print and online using Adobe InDesign and related software, requiring advanced skills in
setup and usage of parent pages,
document layout, graphic fundamentals, and typography,
creation and application of styles (paragraph, character, and object),
table setup,
table of contents, index, and cross-reference setup, and
formatting and placement of images.
Consult with resource groups on project conceptualization and design; perform related work.
Assume responsibility for organization of work to complete a project.
Apply critical decision-making skills, including
making accurate decisions based on available information,
prioritizing work, and
understanding the client's needs and requirements.
Required Qualifications:
Bachelor's degree in graphic design or a related field
Working knowledge of Section 508 of the Rehabilitation Act of 1973
Three years of related work experience
Three years of experience with remediating documents for Section 508 compliance (specifically Acrobat PDF and Microsoft Word documents)
Three years of experience using Adobe InDesign, Illustrator, and Acrobat Pro
Three years of experience with Microsoft Office software
Ability to work efficiently in a fast-paced, deadline-driven environment
Ability to clearly communicate with team members and related staff in both verbal and written forms
Preferred Qualifications:
Experience with CommonLook, MadeToTag, and other remediation software
Experience with JAWS or other screen readers
Experience with font management system(s)
Essential Job Requirements:
Report to work promptly when scheduled
Work under supervision and accept and apply feedback
Use Adobe Creative Cloud, Microsoft Office Suite, and other necessary software programs proficiently
Relate effectively and work respectfully with diverse groups
Consistently perform well during times of increased workload
Set and meet deadlines
Manage multiple job functions simultaneously
Perform other duties as needed
Reporting to this Position: No direct reports.
Physical Requirements:
Ability to sit and/or stand for up to 8 hours at a time
Ability to look at a computer monitor and utilize a keyboard and mouse for up to 8 hours at a time
Ability to lift up to 20 pounds as necessary
$51k-62k yearly est. 9d ago
Technical Business Analyst
Resource Informatics Group Inc. 3.9
Technical writer job in Minneapolis, MN
Position: Technical Business Analyst (Please check if they have red marked skills before sharing the resume)
Duration: Long Term
Visa:-Any
Interview:-Video/Skype
Job Description:-
• Someone who knows how to query MongoDB.
•Exp with MongoDB Compass (connect to UI)
•Understand data models.
•Understand business reqs, different business needs and come up with generic reasons to explain all possible scenarios.
•Must be clear in documenting functional reqs and user stories.
•Should have excellent communication skills as they will be in constant communication with business team, product owners and development team.
• Hands on with Jira and Confluence.
• Should be able to understand JSON contracts.
•Must have exp on Postman tool (used for performing integration testing with API)
How much does a technical writer earn in Edina, MN?
The average technical writer in Edina, MN earns between $44,000 and $76,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.
Average technical writer salary in Edina, MN
$58,000
What are the biggest employers of Technical Writers in Edina, MN?
The biggest employers of Technical Writers in Edina, MN are: