Technical writer jobs in Euless, TX - 84 jobs

Now Hiring: Grants Data Analyst Powered by CornerStone Technology Talent Solutions Location: On-site | Fort Worth, TX | Full-Time | 12+ Month Contract CornerStone TTS is seeking a Grant Data Analyst to support a major municipal technology initiative. This role plays a critical function in aligning public sector funding with strategic IT programs that improve city infrastructure and digital services. If you have a passion for research, analytics, and tech-aligned grants-and want to play a key role in public impact-this is your next move. What You'll Do: Research, identify, and evaluate public funding opportunities for IT infrastructure, cybersecurity, software/hardware upgrades, and digital transformation projects Write compelling grant proposals and supporting documentation tailored to complex IT initiatives Collaborate with internal tech teams to define project scopes, funding needs, and measurable outcomes Manage a centralized grant calendar, track application statuses, and handle post-award reporting and compliance Stay ahead of legislative trends and funding streams relevant to emerging technologies and municipal innovation Analyze ROI of funded projects and assist in budgeting, forecasting, and impact evaluation Who You Are: Highly detail-oriented with strong writing and research skills Able to translate technical requirements into persuasive, accessible language Organized and proactive in managing timelines and cross-departmental collaboration Familiar with technology funding in the public or nonprofit sectors What You Bring: 2+ years of experience in grant writing, program analysis, or fundraising (public sector or IT-related preferred) Bachelor's degree in Public Administration, Business, Communications, or related field (preferred) Exposure to core IT concepts (cybersecurity, hardware/software lifecycles, cloud infrastructure) Proficient with Microsoft Office and grant management tools; familiarity with project tracking software is a plus Why CornerStone TTS: We specialize in connecting sharp talent with forward-thinking teams across tech, government, and professional services. When you work through CornerStone, you're backed by a team that understands how to navigate the details-from onboarding to long-term support-and who can speak your technical language.

Job Description Part Time: 16 to 24 hours a week between Monday to Friday 8am to 5pm. Need to have flexibility to meet Subject Matter Experts (SME). Site operates 24/7 and there can be a request to meet with an SME outside of those hours. Job Summary: We are seeking a detail-oriented and motivated Technical Writer to join our team on a part-time basis. This role is ideal for students in training to become technical writers, offering hands-on experience in interviewing subject matter experts (SMEs) and creating comprehensive standard operating procedures (SOPs) for our manufacturing operations. This position is hybrid-friendly, with on-site interviews and remote writing. Key Responsibilities: Conduct on-site interviews with SMEs to gather detailed information about manufacturing processes and procedures. Develop, write, and edit SOPs remotely to ensure they are clear, concise, and easy to follow. Collaborate with various departments to understand their needs and incorporate feedback into documentation. Maintain and update existing documentation to reflect changes in manufacturing processes or procedures. Ensure all documentation complies with company standards and regulatory requirements. Utilize technical writing tools and software to create and manage documentation. Qualifications: Proven experience or coursework in technical writing, preferably with a focus on manufacturing. Excellent written and verbal communication skills. Strong attention to detail and ability to convey complex information clearly. Proficiency in technical writing tools and software (e.g., MS Office, Adobe Acrobat, etc.). Ability to work independently and manage time effectively. Familiarity with industry standards and best practices for technical documentation. Preferred Qualifications: Experience in interviewing SMEs and creating SOPs. Knowledge of regulatory requirements related to documentation in the manufacturing industry. Bachelor's degree in Technical Writing, Communications, or a related field (students currently enrolled in relevant programs are encouraged to apply)

We are always looking forward to receiving resumes from candidates with skills and technical experience in the aerospace sector. We are very happy to receive speculative resumes if you are looking for a career change within the aerospace industry. Our flexible recruitment services will provide you with the following employment options: * Contract * Contract to Direct * Direct Our experienced consultants are experts in their field and are well placed to advise you on all aspects of aerospace recruitment opportunities, and employment trends.

America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own. Location: Dfw Airport-TX-USA Policy Analyst / Technical Writer Job Description This position supports the Policy Management function within Client Enterprise Solutions (VES) Cloud and Data Center Services (“Cloud”), and is responsible for the authoring, analysis, review, and approval of related policies, processes, and procedures. Responsibilities include: • Migrating documents on policy, process and procedure from Draft status to Published status within the Cloud Document Management System (DMS) • Working within a variety of cross-functional teams to guide knowledge capture and codification • Identification of gaps between Cloud documents and applicable requirements • Supporting document governance processes • Analysis of documents against Client Corporate Policy (CPI-810) and other corporate standard documents and industry best practices such as ISO 27001, NIST SP 800-53, CSA, PCI DSS, HIPAA, and so on • Providing insight and innovation in the development of new methods and procedures to refine the Policy Management Process • Security training program development, where necessary • Dissemination for training and attestation of all Published Policies and Procedures using the Microsoft InfoPath to create custom forms • Copy editing managed documents Required skills include: • Ability to adhere to technical writing style guides • Ability to work effectively within a knowledge-oriented team and collaborate with technical Subject Matter Experts (SMEs) • General knowledge of information security standards such as ISO 27001, NIST SP 800-53, CSA, SSAE 16, HIPAA Security and Privacy rules, PCI DSS, and others • General knowledge of quality management practices as defined by ISO 9001 • General knowledge of SharePoint functionality and site features A successful candidate will have: • A four-year degree from an accredited college or university or equivalent work experience: o At least five years professional experience as a Technical Writer/Document Specialist in the Information Security or Information Technology fields o At least three years professional experience as a Technical Writer/Document Specialist in conjunction with Certifications in Technical Writing, Microsoft Office, and etc. also considered • At least two years professional experience in Information Technology (IT), or Telecommunications industries • At least two years professional experience in Information Security compliance and/or governance • Minimum two years professional experience in technical writing and research • Advanced/Intermediate MS Word skill level (advanced preferred) • Experience with SharePoint site usage, functionality, features, and administration • Professional experience in policy development and implementation a plus, but not required • Excellent oral and written communication skills with both technical and executive audiences US CITIZENS ONLY Additional Information Vivek Salvatore vivek.salvatore(@)americanetworks.com ( *************

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Technical Writer On behalf of our client, Procom Services is searching for a Technical Writer for a contract opportunity in Dallas, TX. Technical Writer Job Details Provide professional assistance to internal and external customers with technical communication projects. Able to write, rewrite, edit, and proofread technical documents, promotional materials, online content, internal publications, and business development deliverables. Conduct quality control checks to ensure compliance with guidelines, specifications and deadlines. Maintain a high level of customer satisfaction. POSITION DUTIES AND RESPONSIBILITIES: Contribute to developing documentation methodology, frameworks and techniques for producing technical communications. Use effective project management to meet established deadlines. Use skills as a seasoned, experienced professional with a full understanding of industry practices, company policies, and procedures. Execution of knowledge management ranging from producing content management and managing customer services content to open collaborative authoring, based on KCS principles. Identify, build, design and publish templates with an eye for reuse for consistency. Apply principles and methods of curriculum and training design, teaching and instruction for individuals and groups to development of communications. Work with internal teams and SME to obtain an in-depth understanding of the product and the documentation requirements, considering alternative ways to inform and entertain via written, oral, and visual media. Develop and document standard policy, operating process/procedure and customer service guidelines relating to IT support. Assist in processing content requests, prioritization and assignment of projects. Prepare and assist with preparation, coordination, copyediting, and proofing of large and small proposals. Design, create and maintain appropriate information architecture. Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience, paying attention to detail. Write end-user and internal-user procedural/task-based documentation such as user's guides, getting started guides, best practices, and knowledge base articles. May also write easy-to-understand user interface text, online help, FAQs and developer guides. TEAM LEAD RESPONSIBILITIES (if applicable) : Ability to fill in as acting Team Lead when necessary Serve as mentor to interns. Technical Writer Mandatory Skills Strong interpersonal communication skills in both developing collaborative relationships with SME and work with a wide range of people within the organization. Able to function as part of a multi-disciplinary team. Must have excellent verbal communication skills. Must have reliability and a strong sense of responsibility including ability to meet aggressive deadlines. Ability to work independently and take ownership. Expert computer skills including proficiency in Adobe Acrobat, Photoshop, Microsoft Office, Visio, Project, SharePoint, Image capturing, HTML, etc. Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Familiarity with conventions in form, structure, and notation of technical writing. Superior command of the English language including rules and usage. Ability to maintain discretion and confidentiality. Ability to manage and organize small to medium projects effectively with strong analytical, planning, organizational, and time management skills. Expertise using Content Management/Knowledge Management tools highly desired. Working experience in IT Services Management and knowledge or experience in the application of “Knowledge Centered Support” and ITIL practices preferred. Experience with multiple writing styles: technical, creative, marketing. Experience in web design and computer graphics helpful. Strong research skills including gathering and analyzing data from multiple sources (subject matter experts, project managers) to develop Web content, and possibly training materials and online help content. A bachelor's degree in communication or technical discipline or equivalent experience required ITIL, MOS Certification preferred 4-8 years or more of related experience Ability to travel as required. Ability to lift 50lbs. Technical Writer Start Date ASAP Technical Writer Assignment Length 7+ months Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title: Sr Technical Writer Location : Dallas, TX 75254 Duration : 8 + months ( temp to perm for the right person) Qualifications Education and Years of Experience Bachelor's degree in a related field (English, Communications, Technical Writing, Instructional Design) or equivalent work experience. Advanced to expert level written communications skills are required. Minimum 6-8 years' experience developing user manuals, help systems, and CBT modules, including 3 -5 years' experience developing user documentation/CBT for large, functionally complex systems. · 5+ years' experience with tools such as FrameMaker, Microsoft Word, MadCap Flare, Captivate, Brainshark, Camtasia, RoboHelp, Microsoft Visio, etc. · Experience using information development tools to single-source user manuals and help systems is a plus. · Experience working in globally dispersed work teams (onshore and offshore resources) is a plus. · Experience in developing training materials is desirable. · Experience with instructional design principles is desirable. Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities: A successful Technical Writer will support Lightedge's documentation and training ecosystem by: Developing and maintaining documentation: Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed. Documenting services and operations: Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows. Supporting technical training development: Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS). Owning documentation standards: Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets. Collaborating with SMEs: Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows. Translating complexity for different audiences: Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness. Managing documentation tools and repositories: Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable. Maintaining the documentation lifecycle: Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum. Ensuring accuracy and quality: Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices. Contributing to cross-team initiatives: Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations. Driving continuous improvement: Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency. Experience: 3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization. Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation. Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content. Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate. Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows. Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity. Familiarity with cloud, networking, security, or data center technologies is strongly preferred. Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus. Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs. Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment. Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial. Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.

Summary/Objective Shaw Systems is a national software development company that has an established record of solid financial performance and an excellent reputation for providing quality products. We are seeking a motivated individual to work as a Technical Writer I with our credit-based financial software products that run on multiple platforms. Experience in the banking or the auto finance industry is plus. **Please include your portfolio with your resume submission to be considered for this role** Responsibilities Write and edit documentation for a wide range of franchise business audiences including manuals, procedures, policies, user guides, training materials, and other documentation for a variety of uses. Write, rewrite, and/or edit documentation, communication, and reference materials for a variety of projects and purposes. Work with subject matter experts and team members to ensure that written product communicates information in a clear, appropriate, and applicable manner. Analyze feedback provided by clients and determine how to best integrate that with our existing bank of content to meet client needs. Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding. Provide a high degree of quality assurance by reading documents objectively and closely for structure, coherence, logic, tone, and style and ensure end products meet client expectations. Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Maintain records and files of work and revisions. Edit, standardize, or make changes to material prepared by other writers. Organize, plan, and prioritize work utilizing project management and communication tools. Requirements Communicating effectively as appropriate for the needs of the audience Ability to write in explanatory and procedural styles for multiple audiences Must possess solid organizational and detail-oriented expertise and the ability to handle numerous projects at one time Manage numerous projects with frequent interruptions and shifting priorities while meeting deadlines with minimal supervision. Experience in financial lending would be helpful Preferred Skills Intermediate level knowledge of content management systems (MadCap Flare preferred) Intermediate level knowledge of Adobe Acrobat Pro Intermediate-Expert level knowledge of Microsoft Office Suite Exposure/Knowledge of JIRA/Confluence would be helpful Education / Certifications Bachelor's Degree majoring in Technical Writing, strongly preferred. Location This position may work from any of the following locations: Hybrid office schedule if within 75 miles of the Houston, TX or Richmond, VA office. Remote with the ability to travel at least 5% from the following states: Texas if more than 75 miles from the office location, Virginia if more than 75 miles from the office location, Florida, Georgia, Idaho, Louisiana, Michigan, New Jersey, Minnesota, North Carolina, Pennsylvania, Utah. ** Shaw Systems employees are not authorized to work in any state not listed above our outside of the US without specific written permission from their direct manager and approval from the Information Security Office.** Supervisory Responsibility This position has no supervisory responsibilities. Work Environment and Physical Demands This is a full-time position. Days of work are Monday through Friday. The daily schedule may vary from 7 am - 4 pm, 8 am - 5 pm or 9 am - 6 pm, and occasional afterhours or weekend work may be required. Hours may vary or exceed 40 in any given week depending on the needs of the business. Travel 5 - 10% domestic travel required to either Shaw office location. EEO Statement Shaw provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Shaw complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

OPEX Corporation is currently looking for a full-time Technical Writer with software or hardware writing experience to join our growing team. This position is a hybrid in-person and work from home position based in Plano, TX. You should have at least 3-5 years' experience writing technical documentation or developing user interfaces and enjoy working on cutting-edge products such as robots! Responsibilities Assist with creating and updating maintenance manuals, installation manuals, service bulletins, and both technician and user manuals. Use Jira and Confluence to track issues and update Styles and Standards Gather information from engineering documentation, site visits, and interviewing SMEs and Technical Trainers. Travel to our Moorestown, NJ office to gain hands-on experience with our machines and robots. Requirements & Qualifications Bachelor's Degree with emphasis on writing composition, communication, or engineering. 3-5 years' experience writing technical documentation. A good mix of software and hardware writing experience preferred. Familiarity with topic-based writing style, structured authoring, and single-sourcing. Familiarity with MadCap Flare, Photoshop, Acrobat Pro, and Snagit. Self-motivated, able to work and contribute within a team environment and alone. Willing and able to learn new technology and software, and eager to share your knowledge and experience with the rest of the team. Attention to detail and technical accuracy. Able to effectively handle multiple projects simultaneously. Able to travel 3-4 days per every six months. Physical/Work Environment Office and manufacturing settings, OPEX Corporation facility in Plano, TX. Company Overview OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers. With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure. We are a family-owned business and operated organization with more than 1200 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day. We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions. At OPEX, we are Next Generation Automation. Benefits: Benefits include, but are not limited to: Full medical, dental, and vision with low employee contribution rates Paid holidays and PTO allowance 401k with matching and profit sharing Basic life insurance, short-term and long-term disability Tuition reimbursement available OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.

Reinventing Geospatial (RGi) is a leading expert in geospatial solutions for Defense, Intelligence, and Federal clients. We enhance situational awareness for soldiers and analysts by integrating software development with geospatial intelligence. Our projects range from data collection to advanced deep learning, leveraging tools like Python, Java, and ArcGIS. We don't just fill roles we build teams of high performers and leaders who make an immediate impact. At our core, we're driven by innovation and powered by people who work at the intersection of passion and performance. Here, you'll collaborate with bold thinkers, leverage cutting edge technology, and tackle meaningful challenges from day one. Our culture is defined and anchored by three pillars: Energy: We bring passion, purpose, and urgency to our work.Edge: We take initiative, embrace growth, and step outside our comfort zone.Execution: We get things done smartly, decisively, and with real results. If you're the kind of person who leads with initiative, thrives in a fast-paced environment, and is eager to create real impact, we want you on our team. Clearance:Active Top Secret clearance with an ability to obtain SCI access and willingness to obtain CI PolygraphUS Citizenship Required As a Technical Training & Publications Specialist, you will... Develop, edit, and maintain technical training and publication materials, with a primary focus on instructional video content Assemble digital on-screen captures to create engaging, easy-to-follow technical demonstrations and walkthroughs Collaborate closely with technical subject matter experts (SMEs) and training teams to define project goals, scope, and delivery expectations Create and integrate on-screen graphics, images, and visual elements that enhance understanding of technical procedures and workflows Edit video content for multiple delivery formats and platforms to support diverse user needs Apply appropriate visual effects to improve clarity and learning effectiveness Record and integrate voice narration using software tools to support instructional objectives Participate in Agile workflows, including planning, reviews, and documentation using tools such as Jira and Confluence Technical Training & Publications Specialist Qualifications... Experience developing technical publications or training content, with demonstrated emphasis on video-based instruction Proficiency in video editing tools and screen-capture software used to create instructional content Familiarity with SAFe Agile and Agile development environments Working knowledge of Agile tools such as Jira and Confluence Ability to work effectively with technical SMEs to translate complex concepts into clear, user-focused training materials Strong attention to detail and commitment to accuracy in technical documentation Additional Skills We'd Like to See: Experience supporting GEOINT, ISR, or mission systems programs Background in instructional design or adult learning principles Familiarity with delivering training content for technical or operational user communities Who we are:Reinventing Geospatial, Inc. (RGi) is a fast-paced small business that has the environment and culture of a start-up, with the stability and benefits of a well-established firm. We solve complex problems within geospatial software development and national defense to make an Immediate Impact for our nation's soldiers and analysts. We pride ourselves on giving employees an exceptional life experience, where creativity thrives, and challenges are simply part of the fun. We provide truly excellent benefits, including: · 100% paid employee healthcare & dental insurance· Paid parental leave· 401k with matching· Escalating vacation time· Referral bonuses· Tuition reimbursement· Professional development training· Free beverages and snacks· Weekly catered lunches and breakfast on Fridays Grow to be our next leader:At RGi, fostering a strong and organic corporate culture is paramount and serves as a compass on the decisions we make and how we operate the company. We believe our culture of camaraderie, innovation, and collaboration reflects the caliber of our employees and their dedication to the mission of providing quality software to our customers. As such, we want our employees to feel empowered to seek growth and leadership opportunities within the company and position us to maintain our culture as we grow. RGi provides opportunities, resources, training, and mentorship to all our employees to let them take control of their careers and become a leader or a crucial member of our company. If this is what you are looking for in a company, then you are what we are looking for in an employee. Reinventing Geospatial, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for all positions.

UWorld is a global leader in academic and professional education. We have helped millions of undergraduates, graduates, and professionals successfully prepare for and pass high-stakes accounting, finance, graduate school, high school, legal, medical, nursing, and pharmacy exams. Our marketing team shapes how we connect with diverse audiences through impactful, high-quality content that drives engagement and empowers success. We are seeking a full-time, Dallas/Fort Worth-based marketing content writer who can effectively: * Craft compelling B2B and B2C marketing content that educates, engages, inspires, and communicates the value of our products. * Work as part of a shared services team that includes designers, videographers, social media specialists, and email marketing experts to improve efficiencies and create cohesive messaging. * Collaborate and effectively communicate with subject matter experts and product marketing managers to deliver targeted content for web pages, email campaigns, blogs, brochures, infographics, video scripts, press releases, and more. * Inspire and challenge peers to raise the overall quality of our writing. * Bring our mission to life while maintaining a consistent brand voice and driving results. In 2026, our marketing content team will focus on objective-based marketing for all our verticals. This writer will be tasked with addressing user pain points in content, working closely with product marketing managers and metrics to help design a content strategy that informs learners about the "why" and guides them to the best test prep solutions for their needs. Responsibilities include: * Write clear, engaging, and impactful marketing copy for web pages, email campaigns, blogs, brochures, infographics, video scripts, press releases, and more. * Craft thought leadership pieces such as whitepapers, eBooks, and bylined articles that establish UWorld as a trusted authority. * Optimize content for SEO to increase visibility and engagement. * Collaborate with internal teams to ideate and execute creative concepts for marketing campaigns and seasonal promotions. * Partner with designers and marketing strategists to develop materials that inspire and guide customers across their journey. * Manage multiple projects simultaneously, meeting deadlines, and delivering polished content at scale. * Apply provided feedback with flexibility and professionalism while maintaining UWorld's brand voice. * Follow AP and custom brand and style guidelines to ensure professionalism, consistency, and accuracy. Minimum Qualifications: * Bachelor's degree in marketing, communications, journalism, or a related field. * 5+ years of experience in B2B and B2C marketing content writing with a portfolio showcasing diverse content. * Strong knowledge of AP style and SEO best practices. * Exceptional writing, self-proofreading, communication, and organizational skills. * Strong interpersonal skills and the ability to collaborate across teams. * Ability to thrive in a fast-paced, dynamic environment with tight deadlines. Preferred Qualifications: * Experience with industries including healthcare and education. * Proficiency with content management tools such as Monday.com, Trello, or Asana. Why Join UWorld? At UWorld, you'll find a collaborative and supportive environment where your ideas matter and your work makes a difference. Join us to create marketing experiences that help learners achieve their goals and succeed in their fields. This is your chance to do work that not only challenges you but also inspires you.

Reinventing Geospatial (RGi) is a leading expert in geospatial solutions for Defense, Intelligence, and Federal clients. We enhance situational awareness for soldiers and analysts by integrating software development with geospatial intelligence. Our projects range from data collection to advanced deep learning, leveraging tools like Python, Java, and ArcGIS. We don't just fill roles we build teams of high performers and leaders who make an immediate impact. At our core, we're driven by innovation and powered by people who work at the intersection of passion and performance. Here, you'll collaborate with bold thinkers, leverage cutting edge technology, and tackle meaningful challenges from day one. Our culture is defined and anchored by three pillars: Energy: We bring passion, purpose, and urgency to our work. Edge: We take initiative, embrace growth, and step outside our comfort zone. Execution: We get things done smartly, decisively, and with real results. If you're the kind of person who leads with initiative, thrives in a fast-paced environment, and is eager to create real impact, we want you on our team. Clearance: Active Top Secret clearance with an ability to obtain SCI access and willingness to obtain CI Polygraph US Citizenship Required As a Technical Training & Publications Specialist, you will... * Develop, edit, and maintain technical training and publication materials, with a primary focus on instructional video content * Assemble digital on-screen captures to create engaging, easy-to-follow technical demonstrations and walkthroughs * Collaborate closely with technical subject matter experts (SMEs) and training teams to define project goals, scope, and delivery expectations * Create and integrate on-screen graphics, images, and visual elements that enhance understanding of technical procedures and workflows * Edit video content for multiple delivery formats and platforms to support diverse user needs * Apply appropriate visual effects to improve clarity and learning effectiveness * Record and integrate voice narration using software tools to support instructional objectives * Participate in Agile workflows, including planning, reviews, and documentation using tools such as Jira and Confluence Technical Training & Publications Specialist Qualifications... * Experience developing technical publications or training content, with demonstrated emphasis on video-based instruction * Proficiency in video editing tools and screen-capture software used to create instructional content * Familiarity with SAFe Agile and Agile development environments * Working knowledge of Agile tools such as Jira and Confluence * Ability to work effectively with technical SMEs to translate complex concepts into clear, user-focused training materials * Strong attention to detail and commitment to accuracy in technical documentation Additional Skills We'd Like to See: * Experience supporting GEOINT, ISR, or mission systems programs * Background in instructional design or adult learning principles * Familiarity with delivering training content for technical or operational user communities Who we are: Reinventing Geospatial, Inc. (RGi) is a fast-paced small business that has the environment and culture of a start-up, with the stability and benefits of a well-established firm. We solve complex problems within geospatial software development and national defense to make an Immediate Impact for our nation's soldiers and analysts. We pride ourselves on giving employees an exceptional life experience, where creativity thrives, and challenges are simply part of the fun. We provide truly excellent benefits, including: * 100% paid employee healthcare & dental insurance * Paid parental leave * 401k with matching * Escalating vacation time * Referral bonuses * Tuition reimbursement * Professional development training * Free beverages and snacks * Weekly catered lunches and breakfast on Fridays Grow to be our next leader: At RGi, fostering a strong and organic corporate culture is paramount and serves as a compass on the decisions we make and how we operate the company. We believe our culture of camaraderie, innovation, and collaboration reflects the caliber of our employees and their dedication to the mission of providing quality software to our customers. As such, we want our employees to feel empowered to seek growth and leadership opportunities within the company and position us to maintain our culture as we grow. RGi provides opportunities, resources, training, and mentorship to all our employees to let them take control of their careers and become a leader or a crucial member of our company. If this is what you are looking for in a company, then you are what we are looking for in an employee. Reinventing Geospatial, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for all positions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionReinventing Geospatial (RGi) is a leading expert in geospatial solutions for Defense, Intelligence, and Federal clients. We enhance situational awareness for soldiers and analysts by integrating software development with geospatial intelligence. Our projects range from data collection to advanced deep learning, leveraging tools like Python, Java, and ArcGIS. We don't just fill roles we build teams of high performers and leaders who make an immediate impact. At our core, we're driven by innovation and powered by people who work at the intersection of passion and performance. Here, you'll collaborate with bold thinkers, leverage cutting edge technology, and tackle meaningful challenges from day one. Our culture is defined and anchored by three pillars: Energy: We bring passion, purpose, and urgency to our work.Edge: We take initiative, embrace growth, and step outside our comfort zone.Execution: We get things done smartly, decisively, and with real results. If you're the kind of person who leads with initiative, thrives in a fast-paced environment, and is eager to create real impact, we want you on our team. Clearance:Active Top Secret clearance with an ability to obtain SCI access and willingness to obtain CI PolygraphUS Citizenship Required As a Technical Training & Publications Specialist, you will... Develop, edit, and maintain technical training and publication materials, with a primary focus on instructional video content Assemble digital on-screen captures to create engaging, easy-to-follow technical demonstrations and walkthroughs Collaborate closely with technical subject matter experts (SMEs) and training teams to define project goals, scope, and delivery expectations Create and integrate on-screen graphics, images, and visual elements that enhance understanding of technical procedures and workflows Edit video content for multiple delivery formats and platforms to support diverse user needs Apply appropriate visual effects to improve clarity and learning effectiveness Record and integrate voice narration using software tools to support instructional objectives Participate in Agile workflows, including planning, reviews, and documentation using tools such as Jira and Confluence Technical Training & Publications Specialist Qualifications... Experience developing technical publications or training content, with demonstrated emphasis on video-based instruction Proficiency in video editing tools and screen-capture software used to create instructional content Familiarity with SAFe Agile and Agile development environments Working knowledge of Agile tools such as Jira and Confluence Ability to work effectively with technical SMEs to translate complex concepts into clear, user-focused training materials Strong attention to detail and commitment to accuracy in technical documentation Additional Skills We'd Like to See: Experience supporting GEOINT, ISR, or mission systems programs Background in instructional design or adult learning principles Familiarity with delivering training content for technical or operational user communities Who we are:Reinventing Geospatial, Inc. (RGi) is a fast-paced small business that has the environment and culture of a start-up, with the stability and benefits of a well-established firm. We solve complex problems within geospatial software development and national defense to make an Immediate Impact for our nation's soldiers and analysts. We pride ourselves on giving employees an exceptional life experience, where creativity thrives, and challenges are simply part of the fun. We provide truly excellent benefits, including: · 100% paid employee healthcare & dental insurance· Paid parental leave· 401k with matching· Escalating vacation time· Referral bonuses· Tuition reimbursement· Professional development training· Free beverages and snacks· Weekly catered lunches and breakfast on Fridays Grow to be our next leader:At RGi, fostering a strong and organic corporate culture is paramount and serves as a compass on the decisions we make and how we operate the company. We believe our culture of camaraderie, innovation, and collaboration reflects the caliber of our employees and their dedication to the mission of providing quality software to our customers. As such, we want our employees to feel empowered to seek growth and leadership opportunities within the company and position us to maintain our culture as we grow. RGi provides opportunities, resources, training, and mentorship to all our employees to let them take control of their careers and become a leader or a crucial member of our company. If this is what you are looking for in a company, then you are what we are looking for in an employee. Reinventing Geospatial, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for all positions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

WordPress CMS (creating, formatting, and publishing content)., SEO principles, including keyword research, metadata, and on-page optimization., content optimization tools (e.g., Clearscope, MarketMuse, SurferSEO) If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience required: 5 Years Education level: Bachelors degree Job function: Information Technology Industry: Accounting Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Job Title: Temporary SEO Content Writer Duration: 6 months Location: Remote Department: Marketing SEO Content Reports To: SEO Manager About the Role Were seeking a highly detail-oriented SEO Content Writer to join the TaxAct content team on a 6-month temporary basis. This role supports an increased production schedule surrounding upcoming tax law changes and high-demand content initiatives. Youll help us keep content fresh, accurate, and search-optimized across our blog and related platforms. The ideal candidate is a skilled writer and editor with experience in WordPress, SEO content optimization tools like Clearscope, and a strong eye for accuracy and clarity. A background in financial or tax topics is helpful but not required curiosity and precision matter most. Key Responsibilities Update and optimize existing blog posts for accuracy, clarity, and SEO performance, ensuring all content reflects the latest information. Write 23 new long-form blog posts per week (1,2001,500 words each) based on SEO briefs, targeting high-value taxpayer questions and seasonal topics. Implement SEO best practices including keyword optimization, internal linking, metadata creation, and content structure updates within WordPress. Collaborate with internal SMEs and the SEO Manager to ensure all content is compliant, factual, and aligned with TaxActs brand voice. Use content optimization tools like Clearscope or MarketMuse to analyze keyword opportunities and improve content quality scores. Maintain a rapid publishing cadence, turning around assignments within 34 days when needed to capture trending search demand. Proofread and QA content for grammar, style, and factual accuracy before publishing. Coordinate with web operations and analytics teams for performance tracking and technical SEO checks. Required: Experience writing and editing for web, ideally in a content marketing or SEO role. Proficiency with WordPress CMS (creating, formatting, and publishing content). Familiarity with SEO principles, including keyword research, metadata, and on-page optimization. Strong attention to detail and ability to fact-check and follow brand style guides. Excellent written communication and organizational skills. Preferred: Experience using content optimization tools (e.g., Clearscope, MarketMuse, SurferSEO). Basic knowledge of U.S. tax concepts or personal finance topics. Experience working with marketing or editorial teams in a fast-paced environment. What Youll Gain The opportunity to work with a leading digital tax brand and contribute to high-visibility SEO projects during a pivotal legislative season. Hands-on experience with content strategies tied to major tax law and IRS operational changes. Collaboration with SEO experts and tax professionals to deliver authoritative, trusted content.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. The senior content writer - B2B is responsible for writing UX content for business.att.com, including e-commerce, account management, and chat flows for B2B audiences. This person may also create support content, including customer-facing articles and troubleshooting tools. The ideal candidate can turn technical and legal jargon into plain English while following our brand voice and accessibility guidelines. Primary responsibilities Take content from concept to publication, implementing AT&T digital experience standards and business objectives. Review and collaborate on design wireframes and comps to deliver the best customer experiences. Ensure all content follows style guide, editorial, SEO, and accessibility guidelines as well as AT&T brand voice and tone. Support scrum teams and collaborate with designers, product managers, developers, business partners, and legal to regularly release new features. Core competencies & requirements Bachelor's degree in English, communications, journalism, or equivalent experience. Portfolio of UX content that demonstrates an understanding of product design processes and showcases content decisions. Five+ years' mid-level experience in UX writing or content design for a B2B audience, with some experience managing content projects independently. Two+ years' experience in content strategy balancing user testing, industry research, and other analytics for marketing and business needs. Five+ years' experience writing UX for digital spaces (e.g., e-commerce sales flows, mobile apps, support articles, account management flows). Exceptional collaboration skills and comfortable guiding stakeholders through customer journeys. Experience writing or editing microcopy, including error messages, button labels, or status messages. Strong attention to detail and a knack for communicating complex concepts clearly and concisely. Agile or development cycle experience (one+ year preferred). Experience with design tools (e.g., Figma, Sketch, or Adobe XD) and project management systems (e.g., Jira, Azure DevOps, or Workfront) a plus. Experience with conversation design a plus. Our Senior Content Writer earns between $87,200 - $130,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today! Ready to join our team? Apply today! Weekly Hours: 40 Time Type: Regular Location: Dallas, Texas Salary Range: $85,700.00 - $144,000.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

ComparePower is seeking a creative storyteller to help share our vision, promote our brand, and make an impact across different digital platforms. As part of the content team, you will write, develop, edit, and publish content and copy for a variety of digital platforms, including websites, blogs, videos, email marketing campaigns, advertising campaigns, social media posts, infographics, whitepapers, and more. We are looking for an independent thinker who enjoys a high growth, performance culture in a fast-paced and entrepreneurial environment that rewards top performers. About Us Compare Power ( ComparePower.com ) is a technology-enabled sales and marketing company based in Dallas. Since 2009, the company has been on a mission to simplify the complexities that exist in the deregulated Texas electricity market. With over 45,000 reviews and 4 million users, Compare Power h as become the most highly rated platform in the industry for consumers and businesses to shop, compare, and select an energy provider. We believe every Texan deserves genuine satisfaction with their electricity rate choice and should enjoy the experience of choosing. Responsibilities Research, write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more. Produce content that motivates, inspires, educates, informs, sells, and simply provides information, across a multitude of digital platforms. Use your knowledge of SEO and content development to create digital content that helps us g et found via search engines, and showcases our company as a leader within the industry. Produce digital content that has a positive impact on the company, its customers, and the industry. Qualifications Strong portfolio of work as a content writer. Bachelor's degree in English, communications, journalism, or a related field with demonstrated writing, editing, copyediting, and proofreading skills The ability to proactively seek out and find stories with limited guidance or direction. Strong research and analytical skills, identifying topics of interest with a clear point of view. Understanding of different writing styles that appeal to various target audiences. Experience creating content strategies and maintaining a content calendar. Able to translate creative ideas into persuasive copy. Meeting deadlines in a fast-paced environment. Bonus Experience Experience creating content on electricity choice topics and themes in Texas. Experience writing copy for Google ads, SEO, and paid media. What This Role Offers You The opportunity to join a High-Growth, Entrepreneurial Company. Our growth requires that we continually improve how we do things, and we are seeking people who are excited to grow with us. We're a lean organization: you'll work closely with those in senior leadership and have exposure to our Executive team (including CEO and COO). Your dedication and expertise could result in the company making large investments and new business opportunities, therefore your talent and contributions would positively direct your successes within the organization. In addition to a very competitive salary, we offer a great benefits package including medical, dental, and vision; a generous 401K contribution paid by the company (6%), and an annual bonus (based on the performance of the organization and your overall contributions.)

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title: Sr Technical Writer Location : Dallas, TX 75254 Duration : 8 + months ( temp to perm for the right person) Qualifications Education and Years of Experience Bachelor's degree in a related field (English, Communications, Technical Writing, Instructional Design) or equivalent work experience. Advanced to expert level written communications skills are required. Minimum 6-8 years' experience developing user manuals, help systems, and CBT modules, including 3 -5 years' experience developing user documentation/CBT for large, functionally complex systems. · 5+ years' experience with tools such as FrameMaker, Microsoft Word, MadCap Flare, Captivate, Brainshark, Camtasia, RoboHelp, Microsoft Visio, etc. · Experience using information development tools to single-source user manuals and help systems is a plus. · Experience working in globally dispersed work teams (onshore and offshore resources) is a plus. · Experience in developing training materials is desirable. · Experience with instructional design principles is desirable. Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities: A successful Technical Writer will support Lightedge's documentation and training ecosystem by: Developing and maintaining documentation: Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed. Documenting services and operations: Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows. Supporting technical training development: Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS). Owning documentation standards: Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets. Collaborating with SMEs: Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows. Translating complexity for different audiences: Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness. Managing documentation tools and repositories: Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable. Maintaining the documentation lifecycle: Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum. Ensuring accuracy and quality: Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices. Contributing to cross-team initiatives: Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations. Driving continuous improvement: Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency. Experience: 3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization. Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation. Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content. Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate. Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows. Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity. Familiarity with cloud, networking, security, or data center technologies is strongly preferred. Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus. Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs. Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment. Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial. Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

UWorld is a global leader in academic and professional education. We have helped millions of undergraduates, graduates, and professionals successfully prepare for and pass high-stakes accounting, finance, graduate school, high school, legal, medical, nursing, and pharmacy exams. Our marketing team shapes how we connect with diverse audiences through impactful, high-quality content that drives engagement and empowers success. We are seeking a full-time, Dallas/Fort Worth-based marketing content writer who can effectively: Craft compelling B2B and B2C marketing content that educates, engages, inspires, and communicates the value of our products. Work as part of a shared services team that includes designers, videographers, social media specialists, and email marketing experts to improve efficiencies and create cohesive messaging. Collaborate and effectively communicate with subject matter experts and product marketing managers to deliver targeted content for web pages, email campaigns, blogs, brochures, infographics, video scripts, press releases, and more. Inspire and challenge peers to raise the overall quality of our writing. Bring our mission to life while maintaining a consistent brand voice and driving results. In 2026, our marketing content team will focus on objective-based marketing for all our verticals. This writer will be tasked with addressing user pain points in content, working closely with product marketing managers and metrics to help design a content strategy that informs learners about the “why” and guides them to the best test prep solutions for their needs. Responsibilities include: Write clear, engaging, and impactful marketing copy for web pages, email campaigns, blogs, brochures, infographics, video scripts, press releases, and more. Craft thought leadership pieces such as whitepapers, eBooks, and bylined articles that establish UWorld as a trusted authority. Optimize content for SEO to increase visibility and engagement. Collaborate with internal teams to ideate and execute creative concepts for marketing campaigns and seasonal promotions. Partner with designers and marketing strategists to develop materials that inspire and guide customers across their journey. Manage multiple projects simultaneously, meeting deadlines, and delivering polished content at scale. Apply provided feedback with flexibility and professionalism while maintaining UWorld's brand voice. Follow AP and custom brand and style guidelines to ensure professionalism, consistency, and accuracy. Requirements Minimum Qualifications: Bachelor's degree in marketing, communications, journalism, or a related field. 5+ years of experience in B2B and B2C marketing content writing with a portfolio showcasing diverse content. Strong knowledge of AP style and SEO best practices. Exceptional writing, self-proofreading, communication, and organizational skills. Strong interpersonal skills and the ability to collaborate across teams. Ability to thrive in a fast-paced, dynamic environment with tight deadlines. Preferred Qualifications: Experience with industries including healthcare and education. Proficiency with content management tools such as Monday.com, Trello, or Asana. Benefits Why Join UWorld? At UWorld, you'll find a collaborative and supportive environment where your ideas matter and your work makes a difference. Join us to create marketing experiences that help learners achieve their goals and succeed in their fields. This is your chance to do work that not only challenges you but also inspires you.