Technical writer jobs in Florissant, MO - 38 jobs

We are seeking a Technical Writer with an IT background and a strong understanding of technical processes to support our documentation needs. This individual will be responsible for writing and maintaining clear, concise, and structured documentation of technical workflows, IT procedures, and operational processes. The ideal candidate will be process-oriented, experienced in technical writing, and must hold an active Secret Clearance. Key Responsibilities: Document complex technical processes and procedures related to IT operations and systems. Create and maintain standard operating procedures (SOPs), work instructions, technical manuals, and user guides. Collaborate closely with IT professionals, engineers, and SMEs to gather accurate and up-to-date information. Translate technical jargon into clear, accessible content for both technical and non-technical users. Ensure documentation follows established standards and is structured for usability and consistency. Continuously review and update existing documentation in alignment with process changes. Apply ITIL framework principles to align documentation with service management best practices. Maintain version control and document repositories to ensure traceability and accessibility. Required Qualifications: Active Secret Clearance ITIL Foundations Certification 3+ years of professional technical writing experience Demonstrated experience documenting IT processes, systems, or workflows Strong process orientation and ability to define and articulate procedures clearly Excellent written and verbal communication skills Ability to work independently and collaboratively with technical teams Preferred Qualifications: Prior hands-on IT experience or background in IT support, administration, or infrastructure Familiarity with technical environments including networking, cybersecurity, or systems management Experience supporting documentation in government or DoD environments Salary range: $60K-$70K, depending on experience

Super Bright LEDs is a leading innovator in the LED industry, committed to providing cutting-edge lighting solutions to our customers. We are seeking a talented Technical Product Writer to join our Web Content department. In this role, you will write technical marketing copy to support our diverse range of LED lighting products, accessories, and solutions. As a Technical Product Writer, you will craft compelling and grammatically precise long-form and short-form technical content for our websites, including product pages and category descriptions. The ideal candidate will have a strong technical writing background and a passion for creating clear, concise, and engaging content. Responsibilities: ● Write product descriptions, feature highlights, and technical specifications for our websites, marketing emails, and other forms as needed. ● Proofread and edit content to ensure clarity and coherence while regularly reviewing and updating existing content to reflect product updates, new features, and new industry standards. ● Translate complex technical information into easy-to-understand content for diverse audiences, including end-users, installers, and sales professionals. ● Work collaboratively with Product Managers and Test Lab to turn complex, technical features, and product benefits into simple selling points with a technical tone. ● Work collaboratively across departments to execute strategy into content creation. ● Proactively identify existing copywriting gaps, additional opportunities, and ways to improve content. ● Create digital copy that is SEO optimized, consistent in style and tone, and aligned with business objectives, brand, and marketing messaging. Qualifications: ● Bachelor's degree in journalism, English, marketing, communications, or a technical field. ● 2+ years of experience in writing for technical products or services. ● A portfolio of work demonstrating rich, compelling, and unique writing samples for products or services is preferred. ● Familiarity with SEO tools and best practices is preferred. ● Ability to effectively leverage resources, including AI. ● Exceptional writing, editing, and proofreading skills with a keen eye for detail. ● Excellent verbal and written communication skills. Ability to effectively communicate complex technical information to non-technical audiences. ● Excellent strategic thinking skills and ability to apply them to content writing. Benefits: ● Medical, Dental, Vision, FSA, Life/AD&D, STD, LTD, and Supplemental Life/AD&D ● Paid Time Off, Paid Sick Time, Holidays, Jury Duty, and Bereavement ● Annual raise and bonus ● 401(k) retirement plan with 6% company match ● Condensed workweek schedule options ● Work-day schedule flexibility ● Casual work environment

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Technical writing of scientific documents in support of regulatory filings. Preparation of analytical documents and data summaries using standard electronic publishing tools.Create and maintain templates for both non-GMP and GMP documents.Draft documents from raw data. Verify the data that is contained within regulatory documentation" "Scientific Background; Analytical Chemistry; Biochemical Processes Regulatory background desirable Experience with Documentum Proficiency in Microsoft Office Products (excellent computer skills) Excellent oral and written communication skills Effective interactive skills Detail oriented Degree in Molecular Biology or Analytical Chemistry is preferred. 3-4 years previous experience with submissions or BLA'S (Biologic License Applications) particulary the CMC section is required Qualifications Scientific Background; Analytical Chemistry; Biochemical Processes Regulatory background desirable Experience with Documentum Proficiency in Microsoft Office Products (excellent computer skills) Excellent oral and written communication skills Effective interactive skills Detail oriented Degree in Molecular Biology or Analytical Chemistry is preferred. 3-4 years previous experience with submissions or BLA'S (Biologic License Applications) particulary the CMC section is required

Job Title : Tech Writer Visa : GC/Citizen Duration : 4 Months Qualifications The Training Consultant works collaboratively with internal clients to assess needs, coordinate, design, develop, and deliver interactive learning solutions through a variety of mediums in support of the overall strategy and goals of Client business areas. Learning interactions will focus on competencies such as skill and knowledge transfer, process and procedure demonstration performance, and procedural knowledge assessment. Candidate must have a solid understanding of adult learning concepts and practices and depth in the Instructional System Design process. This position also plays a key role in deploying and supporting strategic initiatives and product enhancements from a learning perspective. ESSENTIAL FUNCTIONS : · Understand and have in-depth experience with the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) and AGILE models to create effective training solutions to meet business needs. · Conduct needs assessment and other types of analysis to identify gaps in employee performance or knowledge. · Demonstrate effective communication skills to serve as a learning consultant to align training strategies for process improvement initiatives, program changes, or mandated process modifications. · Be competent in adult learning theory, and fundamental training approaches to design engaging learning solutions that promote a learning culture with a compliance focus. · Effectively use curriculum development tools to create e-learning training, facilitation guides, course material, training aids, job aids, self-study material, and other training support material as required. · Working knowledge of a Learning Management System (LMS) and use of the staging area to adequately test all courseware prior to delivery for a 100% confidence level of customer access and functionality. · Maintain awareness of new developments in training and instructional design and recommend modifications in our curriculum and practices. If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************

As Sr. Technical Writer II, you'll support written and graphic support for a large, complex data-driven IT project for a classified customer. Content materials will support day to day project team and be used in regular communications with senior government client leaders. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you'll do: Translate complex technical concepts into clear, concise written content and visual materials Develop and maintain system documentation, technical diagrams, SOPs, and user guides Create and update technical roadmaps, workflows, and other visual artifacts to support planning and communication Collaborate with engineers, analysts, and project managers to gather and refine technical requirements Produce communication materials for senior government stakeholders, both technical and non-technical Ensure all documentation aligns with project goals, client expectations, and security classification requirements Support the development of briefing materials and reports used in recurring client engagements Work independently to manage documentation tasks and deliverables under tight deadlines What you'll need to succeed: Minimum 7 years of experience Bachelor's Degree; or equivalent experience in leu of degree TS/SCI CI Poly clearance Experience reviewing, analyzing, and evaluating user needs to create systems solutions that support overall business strategies. Experience developing technical diagrams, graphics, roadmaps, etc. Ability to understand and distill complex technical concepts into digestible materials/products Ability to document system requirements, define scope and objectives, and creates system specifications that drive system development and implementation. Function as a liaison between IT and users and have both business and technical expertise. Typically reports to a manager or head of a unit/department. Ability to work independently. SALARY RANGE: $101,000 - $134,000 The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: The candidate's professional background and relevant work experience The specific responsibilities of the role and organizational needs Internal equity and alignment with current team compensation This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include: Performance-based bonuses Company-paid training and/or certifications Referral bonuses To apply for this position, please submit your resume via the form below or through our careers page: ******************************* Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration. Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance. Benefits: All full-time employees are eligible to participate in our benefits programs: Health, dental, and vision insurance 401(k) retirement plan with company match Paid time off (PTO) and holidays Parental Leave and dependent care Flexible work arrangements Professional development opportunities Employee assistance and wellness programs Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Not ready to apply now? Sign up to join our newsletter here.

Job Description We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting-edge technology that is reshaping the industry. We are seeking forward thinking candidates that have strong experience in operational support and can help take to the next level in a pro-active stance. Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U.S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within. We offer a Full Benefits package including: Competitive Employee Health Insurance options including dental 100% company paid vision plan 401K plan with generous company match and no vesting period 100% company paid life insurance 100% company paid long and short-term disability insurance Training allowance PTO and more The Position: Chameleon Integrated Services is currently looking for an AI Technical Writer to support one of our clients in downtown St. Louis. This is a 6-month contract with the possibility of renewal. Overview: Technical writers are the power behind performant large language models (LLMs). We are looking for writers with exceptional critical reading and technical writing abilities to oversee the production of written content that trains cutting-edge AI models for defense use cases. While this role involves military subject matter, prior military service is not required. We value your ability to research, understand, and synthesize complex technical information above all else. Responsibilities: Research & Synthesis: Analyze complex source materials related to intelligence, operations, logistics, and other defense disciplines to create high-quality training data. Critical Evaluation: Apply strong critical reading skills to evaluate and critique military- style documents written by and for AI systems, ensuring accuracy, tone, and logical consistency. Content Creation: Write clear, concise, and structured responses to a variety of prompts regarding government and defense topics, adhering to specific style guides. Best Practices: Help define best practices for improving LLMs and assist in creating guidelines for Model Evaluation and Reinforcement Learning from Human Feedback. Education & Experience Proven experience in technical writing, copywriting, or academic writing, with a portfolio demonstrating the ability to explain complex concepts clearly. Demonstrated ability to quickly digest and understand technical, government, or legal documents. Meticulous eye for grammar, syntax, and style consistency. No military experience is required for this role, provided you have strong research capabilities. Preferred Experience: Experience writing for government, legal, or engineering sectors. Familiarity with DoD writing styles or government style guides is a plus. Background in Political Science, International Relations, History, or English. 6-8 years of professional writing experience Pay: The target pay for this role is $30 per hour. Final compensation is determined based on experience and qualifications. The Location: St. Louis, MO 63103 “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status” Texting Privacy Policy Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process.Msg & data rates may apply. OPT out at any time by texting "Stop". Powered by JazzHR VUkxiZP3xi

Salary Range: $85,000.00 to $95,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet. We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment. Learn about SKF at ************ Summary: The role of this position is to support the Product Development and Product Engineering efforts of the SKF Lubrication Management located in St Louis, Missouri and Johnson City, Tennessee. SKF LM develops and maintains a wide range of MLS and ALS products. This position is responsible for creating and maintaining product manuals by coordinating both internal and external efforts. Job Responsibilities: * Coordinate the creation, updates, and release of product manuals ensuring a consistently high standard is developed, applied and maintained per corporate standards * Manage completion of work packages through utilization of global SKF and third-party resources * Develop and maintain a good working knowledge of general product development process, current and next generation project activities, and basic technical and clinical fundamentals of the products * Create and prepare illustrated parts lists and parts breakdowns as required per document using SolidWorks to create specific views and assemblies * Manage of SKF LM NA Engineering Documentation SharePoint site that includes workflow of all documentation work packages * Interact with Technicians, Engineers, Manufacturing and others in gathering information for documentation and updates for approval * Read and interpret company drawings, engineering drawings and ECO's when information is needed for direct input to technical publication documents * Maintain and communicate documentation standards * Dissemination of technical information in easy-to-understand language for non-technical users Competencies and requirements: * Associates degree in an applicable field with 4 years of experience or a bachelor's degree in applicable field with two years of experience * Must be able to foster teamwork, effectively communicate to implement change, work collaboratively to drive improvements and results, demonstrate decision making and problem-solving skills * Strong analytical skills and the ability to work independently * Ability to understand technical issues and work through issues to resolution * Must be proficient in logistical problem-solving techniques and time management skills with a focus on strong customer service, interpersonal communication skills, organization, and the ability to prioritize and meet assigned deadlines * Experience with Microsoft Office products, Adobe Acrobat, InDesign, PhotoShop, Illustrator, 3D modeling, PLM and O365 * Data management systems experience and working knowledge of revision control Desired: * Experience developing processes such as workflows for document revisions * Experience in a manufacturing environment * Ability and experience in interpreting mechanical and electrical engineering drawings * Excellent writing and verbal communication skills and ability to report to all levels of management on status of projects * Knowledge of safety information standards and implementation * Data management system implementation Please note internal candidates will receive a confirmation that they have successfully applied for position. If you do not receive this confirmation, please verify with the recruiter, (indicated at the top), that your application was indeed received. This Position is NOT open for International Recruitment. Reports to: Manager Product Development and Engineering Location: Saint Louis, Mo Job ID: 23813 SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.

Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities: A successful Technical Writer will support Lightedge's documentation and training ecosystem by: Developing and maintaining documentation: Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed. Documenting services and operations: Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows. Supporting technical training development: Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS). Owning documentation standards: Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets. Collaborating with SMEs: Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows. Translating complexity for different audiences: Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness. Managing documentation tools and repositories: Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable. Maintaining the documentation lifecycle: Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum. Ensuring accuracy and quality: Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices. Contributing to cross-team initiatives: Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations. Driving continuous improvement: Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency. Experience: 3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization. Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation. Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content. Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate. Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows. Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity. Familiarity with cloud, networking, security, or data center technologies is strongly preferred. Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus. Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs. Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment. Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial. Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: Business Analyst Why consider a career at MLC? MLC was recognized by Newsweek as one of America's Greatest Workplaces in 2024. + Highly collaborative work environment focused on growth and innovation + Safety and sustainability are top priorities + Excellent compensation, benefits, generous perks; focused on employee wellbeing + Great development and advancement opportunities + Bring your real self to work, come grow with us! MLC operates the largest lime facility in the Americas and mines some of the purest limestone reserves in the world...and we are global! The company is committed to development and employee satisfaction. Join our outstanding team! About the Job The Business Analyst (BA) is a key member of the IT Applications team, responsible for bridging the gap between business needs and technology solutions. Each BA is aligned to a specific business domain and serves as the primary liaison between IT and business stakeholders within that area. The role combines business process understanding, application expertise, and collaboration with internal and external partners to ensure successful delivery of IT solutions. + Stakeholder Engagement and Requirements Gathering: Serve as the primary point of contact between IT and business stakeholders for assigned domains. Facilitate discussions to understand business needs, pain points, and opportunities for improvement. Document and validate business requirements, functional specifications, and process flows. Collaborate with the Lead Business Analyst to ensure alignment with broader IT strategy and standards. + Application Expertise and Support: Act as the application expert for systems within the assigned business domain. Provide guidance on system capabilities, limitations, and best practices. Support business users in leveraging applications effectively and identifying opportunities for optimization. + Intake and Backlog Management: Complete the intake process for new business requests. Categorize requests appropriately based upon the business request (e.g., minor work request, standard work request, urgent work request, strategic project request). Participate in backlog grooming and prioritization sessions with business stakeholders and IT leadership. + Project and Implementation Support: Contribute to software implementations, upgrades, and cloud migrations by providing domain-specific expertise. Collaborate with the Lead Business Analyst, IT Project Manager, and other IT members to ensure successful delivery. Assist in developing test plans, coordinating UAT, and supporting quality assurance efforts. + Third-Party and Vendor Collaboration: Work with managed service providers (MSPs) and third-party vendors as needed for application support, enhancements, and implementations. Ensure vendor activities align with business needs and IT standards. + Cross-Functional Collaboration: Partner with the Lead Business Analyst, Business Relationship Manager (BRM), and IT Application Manager to ensure strategic alignment. Collaborate with the Data Strategy Manager on reporting and analytics needs. Work closely with the Enterprise Systems Development team to support technical requirements, integrations, and system-level testing. + Employee will be required to perform other duties as assigned. Required Qualifications + Experience: Experience in business analysis, stakeholder engagement, and application support. + Skills: Strong understanding of business processes within assigned domain(s). Familiarity with enterprise systems (e.g., ERP, CRM, EAM, WFM) and cloud technologies. + Abilities: Excellent communication, documentation, and problem-solving skills. Ability to work collaboratively across teams and with external partners. Understanding of project management practices is a plus. The Fine PrintBenefits and prerequisites may vary based on the nature and location of each job. Click here for MLC EEO information (****************************************************************************** About MLC MLC, headquartered in St. Louis, Mo., is a leading global supplier of high-calcium lime products and technical solutions. These offerings bring essential performance and value to a broad range of market applications, including metals, construction, chemical synthesis, water and emissions treatment, glass, textiles, plastics, rubber, agriculture, foods and beverages. With over a century in business, MLC has built a reputation on the quality of its products and services, as well as an unwavering commitment to safety, sustainability and service. The company's expanding global footprint includes a diversified, reliable network of production and distribution facilities in the U.S., as well as in the UK through our Singleton Birch business. For more information, visit ********************* Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

About the Role HOT JOB - IMMEDIATE OPENING! Culmen International seeks full-time Sr. Technical Writer to work on site in St. Louis, MO. This position will provide administrative support to the Research Directorate and Senior Leadership levels in the Government program offices for the National Geospatial-Intelligence Agency (NGA). The work requires a high level of professionalism, performance, and accountability. Support NGA Research's Strategic Partnerships and Communications (SPC) Directorate through communications expertise and graphic design. What You'll Do in Your New Role * Experience researching, writing, editing, and proofreading technical data for use in publications and other forms of media. * Experience creating technical writing products for accuracy, completeness, and adherence to editorial and Government specifications and standards forquality, graphics, coverage, format, and style. * This includes the ability to edit and review documents in accordance with language, style, publication, format, classification, and source standards. Required Qualifications * Current TS/SCI security clearance is required for consideration; CI poly preferred * BA/BS, MA/MS, or PhD in English, Journalism, or Communications * 15+ years of work experience. * Strong verbal communication skills to articulate and exchange information (requirements, actions, status, etc.) * Strong written communication skills, command of English language grammar * Understanding of sensitive document handling and compliance with a "clean desk" work environment * Willing to sit for CI-Poly Desired Qualifications * Prior experience supporting NGA is desired About the Company Culmen International is committed to enhancing international safety and security, strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments. * Exceptional Medical/Dental/Vision Insurance, premiums for employees are 100% paid by Culmen, and dependent coverage is available at a nominal rate (including same or opposite sex domestic partners) * 401k - Vested immediately and 4% match * Life insurance and disability paid by the company * Supplemental Insurance Available * Opportunities for Training and Continuing Education * 12 Paid Holidays To learn more about Culmen International, please visit ************** At Culmen International, we are committed to creating and sustaining a workplace that upholds the principles of Equal Employment Opportunity (EEO). We believe in the importance of fair treatment and equal access to opportunities for all employees and applicants. Our commitment to these principles is unwavering across all our operations worldwide.

OST seeks full-time Sr. Technical Writer to work on site in St. Louis, MO. This position will provide administrative support to the Research Directorate and Senior Leadership levels in the Government program offices for the National Geospatial-Intelligence Agency (NGA). The work requires a high level of professionalism, performance, and accountability. Support NGA Research's Strategic Partnerships and Communications (SPC) Directorate through communications expertise and graphic design. What You Will Do In Your New Role Experience researching, writing, editing, and proofreading technical data for use in publications and other forms of media. Experience creating technical writing products for accuracy, completeness, and adherence to editorial and Government specifications and standards for quality, graphics, coverage, format, and style. This includes the ability to edit and review documents in accordance with language, style, publication, format, classification, and source standards. Required Qualifications Current TS/SCI security clearance is required for consideration; CI poly preferred BA/BS, MA/MS, or PhD in English, Journalism, or Communications 15+ years of work experience. Strong verbal communication skills to articulate and exchange information (requirements, actions, status, etc.) Strong written communication skills, command of English language grammar Understanding of sensitive document handling and compliance with a “clean desk” work environment Willing to sit for CI-Poly Desired Qualifications Prior experience supporting NGA is desired

Senior Technical Writer Clearance Required: Active TS/SCI Why This Role Matters As a Senior Technical Writer, you won't just be editing documents - you'll be shaping how cutting-edge research and innovation are communicated at the highest levels of the U.S. Intelligence Community. Your work will directly support the customers Research & Development mission, ensuring complex technical concepts are translated into clear, accurate, and mission-ready communication for senior government leaders. If you enjoy working with researchers, influencing strategic decisions, and producing work that truly matters, this role offers a rare opportunity to do just that. What You'll Do Research, write, edit, and proofread technical and programmatic content for publications, briefings, and digital media Translate complex R&D and geospatial intelligence concepts into clear, polished, and audience-appropriate materials Review and edit documents for accuracy, completeness, format, classification markings, and source attribution Ensure all products comply with government editorial standards, style guides, and publication requirements Support the Research Strategic Partnerships & Communications Directorate with written communications and graphic design support Collaborate closely with researchers, analysts, and senior leadership in a professional, high-trust environment What We're Looking For Strong background in technical writing within government, defense, intelligence, or R&D environments Exceptional editing and proofreading skills with a keen eye for detail and consistency Ability to manage multiple deliverables while maintaining quality under deadlines Experience supporting NGA or other Intelligence Community organizations is highly desired Active TS/SCI clearance required Why Join Our Team Mission Impact: Your work supports national security and advances intelligence innovation Impactful Contribution: Collaborate directly with senior government leaders and leading researchers Professional Growth: Expand your expertise in R&D communications within the Intelligence Community Purpose: Support a program with meaningful, high-visibility deliverables Respect for Craft: Join a team that values clear writing, accuracy, and professional excellence

Job Status: Position is active, funded, and is contingent upon customer acceptance. Location: St. Louis, MO (onsite) Clearance Required: Must be a U.S. Citizen and possess a current and active TS/SCI clearance granted by the Department of Defense or an Intelligence Community agency. Must be able to pass a Counterintelligence (CI) Polygraph (current CI Polygraph preferred) Background: Assured Consulting Solutions provides strategic and innovative solutions for customer needs across the business, technology, and organizational spectrum. As a member of our team, you will have the chance to work with customers that are both Government and industry leaders and technology innovators. We are looking for an experienced and highly motivated Senior Technical Writer to join our team in providing support for the Research Directorate at the National Geospatial-Intelligence Agency (NGA). The position supports NGA Research's mission to be a premier R&D organization with the unique focus of leading GEOINT research. NGA Research is responsible for performing scientific research and transitioning innovative concepts and capabilities to solve hard problems for NGA, National System for Geospatial Intelligence (NSG), Allied System for Geospatial Intelligence (ASG), IC, and DoD. NGA Research requires support staff who can assist in the day-to-day coordination and data management that support these activities Responsibilities include, but are not limited to: The Senior Technical Writer will provide administrative support to the Research Directorate and Senior Leadership levels in the Government program offices for the National Geospatial-Intelligence Agency (NGA). The work requires a high level of professionalism, performance, and accountability. Researching, writing, editing, and proofreading technical data for use in publications and other forms of media. Creating technical writing products for accuracy, completeness, and adherence to editorial and Government specifications and standards for quality, graphics, coverage, format, and style. Editing and reviewing documents in accordance with language, style, publication, format, classification, and source standards. Required Qualifications: 15+ years of work experience Strong verbal communication skills to articulate and exchange information Strong written communication skills and command of English language grammar Understanding of sensitive document handling and compliance with a “clean desk” work environment. Desired Qualifications: Prior experience supporting NGA Essential Job Functions: The Americans with Disabilities Act (ADA) requires employers to focus on the essential functions of a position to determine whether an individual is qualified. Essential job functions are the fundamental job duties that an applicant or employee must be able to perform, with or without reasonable accommodation. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ACS Human Resources at ************** . The physical requirements of this position include: Work synchronously and collaboratively with the Government functional and technical staff, from within a Government SCIF, for an average of 40 hours per week. Effectively and responsively summarize, analyze, document, and communicate written and verbal information as required by the position in a timely manner. Create compelling technical documentation with the tools provided by the Federal Government Education Qualifications: BA/BS, MA/MS, or PhD in English, Journalism, or Communications Years of Experience: 15+ years w/ Bachelor's Degree Position Type: Full-Time Shift: Day Export Control: For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ACS may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone. Assured Consulting Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Minorities, females, disabled and protected veterans are urged to apply. ACS' utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ACS does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services. #LI-onsite #clearance #SrTechWriter #NGA

Job Description Technical Writer Level 3 TULK is a leading boutique consulting firm providing technology and management consulting services to the US Federal Government. Our expert team assists Defense and National Security clients in acquiring, designing, managing, and developing advanced technology systems and business practices to advance their missions. We offer tailored benefits, including medical, dental, and vision insurance, long and short-term disability, flexible work schedules, cash bonuses, access to technology, tuition reimbursement, 401k, and more. We are looking for applicants with a broad range of skills and interests to join our team. At TULK, we carefully match our employees with assignments that best fit their unique skill sets and career goals. If you're interested in the position below, we encourage you to apply and take the next step in your career with TULK. About the Work The Aeronautical Safety Office provide global aeronautical geospatial intelligence in support of national security objectives including safety of navigation (SoN), international obligations, and joint military operations. In this capacity, they prepare, compile, publish, distribute and maintain all related Aeronautical GEOINT databases, products, and services as mandated by U.S. law and International Treaties (SOLAS). SFA serves as the source for the issuance of authoritative worldwide aeronautical geospatial information, products, and services in support of global naval operations and safety of life in the air while managing all Aeronautical GEOINT production programs. Create and revise technical documents to include NGA manuals, reports, brochures or articles. Writes and edits technical documents including reference manuals and product manuals. Responsible for determining the type of publication that will best serve the project requirements. Engages with NGA engineers, programmers, and project managers to learn about specific products or processes. Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding. Plans writing processes and sets timelines and deadlines. Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process. Your Duties A Technical Writer, or Technical Communicator, writes descriptive manuals and guides for complex subjects. Researching topics, writing documents and editing work for publication. (U Develop and implement the appropriate medium for the target audience when writing manuals, online videos and graphics. Edit material prepared by other writers or staff. Disseminate technical information in easy to understand language for a non-technical audience. Required Skills and Experience Top Secret SCI (TS/SCI) Security Clearance US Citizenship Demonstrated experience writing a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. Demonstrated experience coordinating the display of graphics and the production of the document. Demonstrated experience in using Microsoft office software.

Company: The Boeing Company The Boeing Company is looking for a highly motivated Experienced Level Technical Illustrator to join their team. Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and problem solvers. Aggressive innovators and optimists. Join us, and you can build something better for yourself, for our customers and for the world. This position will be located in Hazelwood, MO. or Fort Walton Beach, Fl. This position will be 100% on site in either one of these locations. We are seeking a skilled Visual Media Designer to conceptualize, create, and modify detailed illustrations, full-color animations, graphics, and interactive electronic media in support of aerospace engineering products and services. The ideal candidate will conduct research and analyze source data to inform high-quality visual content, establish and maintain illustration and graphics development standards, processes, and procedures, and ensure all assets are organized and accessible. This role requires ensuring compliance with applicable technical standards and specifications, collaborating with engineering and product teams, and continuously investigating emerging technologies, tools, and techniques to advance our visual communication capabilities. This role requires strong leadership competency with abilities to lead people and projects from the acquisition phase through execution closure. Position Responsibilities: Creates basic & advanced isometric, orthographic, axonometric, and perspective illustrations, wiring diagrams, and schematics for technical data products. Gathers, synthesizes, and accurately interprets engineering data to support creation of technical data products. Integrates text and illustrations. Interfaces with customers for basic clarification of input. Integrates text and illustrations. Interfaces with customers for basic clarification of input. Researches existing illustrations/graphics to create or revise technical illustration products. Produces deliverables with first time quality Performs quality reviews for junior illustrators on the team Adds metadata information to files to enable efficient retrieval of stored illustrations. Applies regulatory or organizational standards and specifications to produce illustrations for technical publications. Participates on internal departmental teams to develop or revise existing standards, processes and procedures. Ensures company products continue to meet applicable internal and/or industry standards. Participates in the investigation of emerging technologies and contributes to the development of new illustration tools, techniques and processes. Participates in the assembly of technical data products for final delivery. Basic Qualifications (Required Skills/Experience): Minimum of 5 years' experience in Technical Illustrating / Drafting Minimum of 5 years' experience using CAD Software Associates Degree Required (Drafting or equivalent preferred) Preferred Qualifications (Desired Skills/Experience): Experience with military or Department of Defense customers Experience with aerospace drafting or equivalent work scope Bachelors Degree Required (Drafting or equivalent preferred) Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. General: All information provided will be checked and may be verified. Please apply ASAP for this role as recruitment may commence before the end date. Pay Transparency & Total Rewards: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Experienced-Level Summary Pay Range: $79,050 to $106,950 Language Requirements: Not Applicable Education: Associate's Degree or Equivalent Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This is not an Export Control position. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

My Name is Larry and I am a Recruiter with JNIT Technologies I am writing to you regarding work experience in connection with various opportunities with JNIT Technologies Specifically, we are looking “ IT EDI Developer ” and noticed you have the relevant skills and experience. Please let me know the best time and number to contact you so we can discuss your interest and availability. Alternatively, please feel free to call me on ************ at your convenience. Reach me Position - IT EDI Developer - Senior Location: St.Louis, MO Duration: 6 Month Contract TO HIRE End Client: Express Scripts POSITION SUMMARY : B2B/EDI engineer responsible for detail design, development, documentation, debugging and implementation of B2B/EDI solutions. Recommends changes and enhancements to improve quality of products and/or procedures. ESSENTIAL FUNCTIONS · Participate in developing software according to established requirements, technical plans, standards and system architecture specifications. · Utilize development practices that adhere to the Express Scripts Inc. (ESI) and B2B department policies, procedures and patterns ("Best Practices"). · Architect, design, development, test, and implementation of applications. · Architect, design and implement a highly available and supportable run time environment. · Assist in building technical standards, methodologies and processes for successfully building first class external client integration (B2B) environment. · Resolve daily technical (support) issues and communicate solutions to the business community and technical staff. · Write documentation describing program development, logic, coding, and corrections. · Provide assistance to IT team members with issues needing technical expertise or systems and/or programming knowledge. QUALIFICATIONS · Advanced WTX/Mercator programming skills. · Advanced UNIX/Linux skills. · Advanced knowledge of client integration (B2B) concepts and Electronic File Standards/Formats o x12 EDI o XML o NCPDP o HIPAA Larry Woods JNIT Technologies Inc Tel: ************/ Fax: ************ 1900 Enchanted Way, Suite 200, Grapevine, TX 76051 Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description _________________________________________________________________________________________________ Masego is an award-winning small business that specializes in GEOINT services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard work. Description We are looking for an L3 TS/SCI-cleared Technical Writer / Interface Specialist to join our team. Responsibilities: A Technical Writer, or Technical Communicator, writes descriptive manuals and guides for complex subjects. Researching topics, writing documents and editing work for publication. Develop and implement the appropriate medium for the target audience when writing manuals, online videos and graphics. Edit material prepared by other writers or staff. Disseminate technical information in easy to understand language for a non-technical audience. Required Skills and Experience: At least 7-10 years of relevant experience Bachelor's degree or equivalent experience within a related field Demonstrated experience writing a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. Demonstrated experience coordinating the display of graphics and the production of the document Demonstrated experience in using Microsoft office software. Security Clearance Requirement: Active TS/SCI, must be willing to take and pass a CI Polygraph Salary Range: $88,590+ based on ability to meet or exceed stated requirements Job Number: TO1_SFA-TWIS-001-016 About Masego Masego Inc. provides expert Geospatial Intelligence Solutions in addition to Activity Based Intelligence (ABI) and GEOINT instructional services. Masego provides expert-level Geospatial Collection Management, Full Motion Video; Human Geography; Information Technology and Cyber; Technical Writing; and ABI, Agile, and other professional training. Masego is a Service-Disabled Veteran-Owned Small Business headquartered in Fredericksburg, Virginia. With high-level expertise and decades of experience, coupled with proven project management systems and top-notch client support, Masego enhances the performance capabilities of the Department of Defense and the intelligence community. Pay and Benefits We seek to provide and take care of our team members. We currently offer Medical, Dental, Vision, 401k, Generous PTO, Referral bonuses, and more! Diversity Masego, Inc. is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Virginia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Masego, Inc. does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Powered by JazzHR bY0v3ltgcz

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Job Title : Tech Writer Visa : GC/Citizen Job Location : One Express Way; St. Louis MO 63121 Duration : 4 Months Qualifications POSITION SUMMARY The Training Consultant works collaboratively with internal clients to assess needs, coordinate, design, develop, and deliver interactive learning solutions through a variety of mediums in support of the overall strategy and goals of Client business areas. Learning interactions will focus on competencies such as skill and knowledge transfer, process and procedure demonstration performance, and procedural knowledge assessment. Candidate must have a solid understanding of adult learning concepts and practices and depth in the Instructional System Design process. This position also plays a key role in deploying and supporting strategic initiatives and product enhancements from a learning perspective. ESSENTIAL FUNCTIONS: · Understand and have in-depth experience with the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) and AGILE models to create effective training solutions to meet business needs. · Conduct needs assessment and other types of analysis to identify gaps in employee performance or knowledge. · Demonstrate effective communication skills to serve as a learning consultant to align training strategies for process improvement initiatives, program changes, or mandated process modifications. · Be competent in adult learning theory, and fundamental training approaches to design engaging learning solutions that promote a learning culture with a compliance focus. · Effectively use curriculum development tools to create e-learning training, facilitation guides, course material, training aids, job aids, self-study material, and other training support material as required. · Working knowledge of a Learning Management System (LMS) and use of the staging area to adequately test all courseware prior to delivery for a 100% confidence level of customer access and functionality. · Maintain awareness of new developments in training and instructional design and recommend modifications in our curriculum and practices. If you are available and interested then please reply me with your “Chronological Resume” and call me on **************. Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: ************ *************************

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities: A successful Technical Writer will support Lightedge's documentation and training ecosystem by: Developing and maintaining documentation: Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed. Documenting services and operations: Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows. Supporting technical training development: Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS). Owning documentation standards: Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets. Collaborating with SMEs: Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows. Translating complexity for different audiences: Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness. Managing documentation tools and repositories: Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable. Maintaining the documentation lifecycle: Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum. Ensuring accuracy and quality: Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices. Contributing to cross-team initiatives: Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations. Driving continuous improvement: Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency. Experience: 3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization. Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation. Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content. Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate. Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows. Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity. Familiarity with cloud, networking, security, or data center technologies is strongly preferred. Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus. Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs. Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment. Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial. Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.