Technical writer jobs in Grand Prairie, TX

Job Title: ServiceNow Technical Writer We are seeking an experienced and motivated ServiceNow Technical Writer to join our team in Plano, TX/ Richmond, VA . The ideal candidate will possess a strong background in technical writing, in-depth knowledge of ServiceNow (ITSM, ITAM, CSM, Portal), and expertise in creating a wide variety of documentation to drive user adoption and support customizations and workflows. This role requires a blend of technical acumen, documentation skills, and experience with ServiceNow scripting (JavaScript), ITIL concepts, and ServiceNow certifications (CSA, CAD). Key Responsibilities: Documentation Creation: Develop and maintain high-quality user guides, administrator manuals, process documentation, knowledge articles, release notes, and process flows specific to ServiceNow. modules (ITSM, ITAM, CSM, Portal). Produce clear and concise documentation for customizations, workflows, and integrations. Create engaging blog posts and comprehensive white papers targeting both technical and non-technical audiences. Technical Expertise: Collaborate with ServiceNow architects, developers, and business analysts to understand platform configurations, customizations, and workflow logic. Document scripting and automation (JavaScript) solutions and provide guidance for end-users and administrators. Translate complex ServiceNow concepts and architecture into accessible content. Process & Knowledge Management: Document IT Asset Management (ITAM) and Configuration Management Database (CMDB) processes, best practices, and standard operating procedures. Ensure documentation aligns with ITIL standards and ServiceNow best practices. Support knowledge management initiatives by authoring and maintaining knowledge base articles. Presentation & Communication: Prepare and deliver presentations, training materials, and visual process maps to support user adoption and onboarding. Collaborate cross-functionally to gather requirements and feedback, ensuring documentation accuracy and relevance. Required Skills & Qualifications: - 5+ years of technical writing experience, preferably supporting ServiceNow environments. - Hands-on expertise with ServiceNow modules: ITSM, ITAM, CSM, Portal-including workflow documentation and customizations. - Working knowledge of JavaScript as used in ServiceNow scripting. - Strong understanding of ITIL processes and ServiceNow architecture. - Experience creating blogs, white papers, and a variety of technical and end-user documentation. - Demonstrated ability in documenting IT Asset Management (ITAM) and CMDB processes. - Proficiency in Microsoft Office suite, especially Word and PowerPoint for documentation and presentation creation. - Excellent written and verbal communication skills. - ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) required. - Bachelor's degree in Computer Science, Information Systems, Technical Communication, or a related field preferred. Preferred Skills: - Experience with ServiceNow integrations and API documentation. - Previous experience in a consulting or enterprise IT environment. - Familiarity with Agile/Scrum methodologies. - Portfolio of published technical blogs and white papers.

Job Title: Technical Writer - ITSM We are seeking an experienced and motivated ServiceNow Technical Writer to join our team in Plano, TX/Richmond, VA. The ideal candidate will possess a strong background in technical writing, in-depth knowledge of ServiceNow (ITSM, ITAM, CSM, Portal), and expertise in creating a wide variety of documentation to drive user adoption and support customizations and workflows. This role requires a blend of technical acumen, documentation skills, and experience with ServiceNow scripting (JavaScript), ITIL concepts, and ServiceNow certifications (CSA, CAD). Key Responsibilities: Documentation Creation: Develop and maintain high-quality user guides, administrator manuals, process documentation, knowledge articles, release notes, and process flows specific to ServiceNow. modules (ITSM, ITAM, CSM, Portal). Produce clear and concise documentation for customizations, workflows, and integrations. Create engaging blog posts and comprehensive white papers targeting both technical and non-technical audiences. Technical Expertise: Collaborate with ServiceNow architects, developers, and business analysts to understand platform configurations, customizations, and workflow logic. Document scripting and automation (JavaScript) solutions and provide guidance for end-users and administrators. Translate complex ServiceNow concepts and architecture into accessible content. Process & Knowledge Management: Document IT Asset Management (ITAM) and Configuration Management Database (CMDB) processes, best practices, and standard operating procedures. Ensure documentation aligns with ITIL standards and ServiceNow best practices. Support knowledge management initiatives by authoring and maintaining knowledge base articles. Presentation & Communication: Prepare and deliver presentations, training materials, and visual process maps to support user adoption and onboarding. Collaborate cross-functionally to gather requirements and feedback, ensuring documentation accuracy and relevance. Required Skills & Qualifications: - 5+ years of technical writing experience, preferably supporting ServiceNow environments. - Hands-on expertise with ServiceNow modules: ITSM, ITAM, CSM, Portal-including workflow documentation and customizations. - Working knowledge of JavaScript as used in ServiceNow scripting. - Strong understanding of ITIL processes and ServiceNow architecture. - Experience creating blogs, white papers, and a variety of technical and end-user documentation. - Demonstrated ability in documenting IT Asset Management (ITAM) and CMDB processes. - Proficiency in Microsoft Office suite, especially Word and PowerPoint for documentation and presentation creation. - Excellent written and verbal communication skills. - ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) required. - Bachelor's degree in Computer Science, Information Systems, Technical Communication, or a related field preferred. Preferred Skills: - Experience with ServiceNow integrations and API documentation. - Previous experience in a consulting or enterprise IT environment. - Familiarity with Agile/Scrum methodologies. - Portfolio of published technical blogs and white papers.

We are seeking a highly skilled Technical Business Analyst (BA) with a strong accounting background to support our Finance and Accounting teams. This role bridges business processes and technology-ensuring our financial systems operate efficiently, requirements are clearly defined, and data-driven insights are delivered through strong SQL and reporting skills (Power BI, Tableau, Spotfire, etc.). The ideal candidate understands core accounting practices, thrives in a collaborative environment, and proactively drives process improvement across financial workflows. Key Responsibilities Business & Systems Analysis Serve as the primary liaison between Finance/Accounting teams and IT. Gather, document, and translate business requirements into functional specifications for system enhancements or new solutions. Analyze existing financial processes, identify inefficiencies, and recommend improvements. Support finance system configurations, testing, upgrades, and integrations. Financial Systems Support Troubleshoot issues across accounting and finance applications (ERP, reporting tools, reconciliations, etc.). Assist with month-end and year-end financial system activities. Partner with accounting leadership to ensure systems align with GAAP and internal policies. Data, Reporting & SQL Develop and maintain dashboards and reports using Power BI, Tableau, Spotfire, or similar BI tools. Write and optimize SQL queries to extract, transform, and analyze financial data. Ensure data quality, accuracy, and integrity across financial systems and reporting layers. Support ad-hoc analysis for Finance and Accounting leadership. Process Improvement Conduct process evaluations and assist teams in redesigning workflows for automation and efficiency. Identify opportunities to streamline data flows and reduce manual work. Develop documentation such as process maps, standard operating procedures (SOPs), and data dictionaries. Qualifications Required: Bachelor's degree in Accounting, Finance, Information Systems, or related field. 3-6+ years of experience as a Business Analyst, Systems Analyst, or similar technical role. Solid understanding of accounting principles, financial processes, and terminology (AP, AR, GL, month-end close, reconciliations, accruals, etc.). Strong SQL skills (querying, joins, data validation, troubleshooting). Experience with BI/reporting tools such as Power BI, Tableau, or Spotfire. Experience supporting finance or ERP systems (e.g., NetSuite, Infor, SAP, Oracle, Microsoft Dynamics, etc.). Excellent communication skills with the ability to translate between technical and non-technical stakeholders. Strong analytical and problem-solving abilities. Preferred: Experience in process redesign, automation tools, or workflow platforms. Background in system integrations, data modeling, or ETL concepts. Experience with SOX-compliant environments or audit support.

Job Description Part Time: 16 to 24 hours a week between Monday to Friday 8am to 5pm. Need to have flexibility to meet Subject Matter Experts (SME). Site operates 24/7 and there can be a request to meet with an SME outside of those hours. Job Summary: We are seeking a detail-oriented and motivated Technical Writer to join our team on a part-time basis. This role is ideal for students in training to become technical writers, offering hands-on experience in interviewing subject matter experts (SMEs) and creating comprehensive standard operating procedures (SOPs) for our manufacturing operations. This position is hybrid-friendly, with on-site interviews and remote writing. Key Responsibilities: Conduct on-site interviews with SMEs to gather detailed information about manufacturing processes and procedures. Develop, write, and edit SOPs remotely to ensure they are clear, concise, and easy to follow. Collaborate with various departments to understand their needs and incorporate feedback into documentation. Maintain and update existing documentation to reflect changes in manufacturing processes or procedures. Ensure all documentation complies with company standards and regulatory requirements. Utilize technical writing tools and software to create and manage documentation. Qualifications: Proven experience or coursework in technical writing, preferably with a focus on manufacturing. Excellent written and verbal communication skills. Strong attention to detail and ability to convey complex information clearly. Proficiency in technical writing tools and software (e.g., MS Office, Adobe Acrobat, etc.). Ability to work independently and manage time effectively. Familiarity with industry standards and best practices for technical documentation. Preferred Qualifications: Experience in interviewing SMEs and creating SOPs. Knowledge of regulatory requirements related to documentation in the manufacturing industry. Bachelor's degree in Technical Writing, Communications, or a related field (students currently enrolled in relevant programs are encouraged to apply)

Job Description: What You Will Be Doing Seeking a highly skilled Technical Publication Author/Writer to join our team supporting the F-16 program. In this role, you will be responsible for researching, developing, writing, and converting legacy (SGML) technical manuals into S1000D (XML) format in compliance with program and military specifications. You will collaborate closely with engineering, production, and sustainment teams to ensure accurate, clear, and user-friendly publications that support F-16 maintenance, troubleshooting, and operational readiness. The ideal candidate will have a strong technical background, exceptional writing skills, and experience interpreting engineering data to produce high-quality technical documentation. Key Responsibilities • Research, write, and edit technical content for F-16 aircraft maintenance and operations manuals in compliance with contractual and military specifications. • Apply applicable style guides, formatting standards, and publication specifications to ensure consistency across deliverables. • Review and validate technical content for clarity, accuracy, and compliance prior to publication release. • Support publication updates in response to customer feedback, operational findings, and aircraft configuration changes. • Maintain documentation schedules and ensure timely delivery of assigned technical publications. • Utilize content management systems and publishing tools to prepare and deliver electronic and/or printed publications. • Ensure all documentation meets quality assurance requirements and passes internal and external audits. Basic Qualifications: • Experience/knowledge of multiple aircraft systems such as Hydraulic, Lighting, Air Conditioning, Fire Protection, Oxygen, Emergency Power, Crew Escape and Safety, Canopy Jettison, Ejection Seat, Ice Protection, Pneumatic Supply, Towing and Taxing, Ice Protection, Structure (Doors, Panels and Structures) Corrosion Control, Nondestructive Inspections, Propulsion, Avionics, Weapons • Experience of Standard Group Markup Language (SGML) tagging • Experience of Extensible Markup Language (XML) tagging • Prior technical writing experience strongly preferred Desired Skills: • Prior military aircraft maintenance experience preferred • Experience with any military aircraft platform(s) that uses XML, S1000D, and Interactive Electronic Technical Manuals (IETM) in a composite environment • Experience using Epic Editor, Isodraw, Arbor Text Tool Suite, XML, S1000D or similar applications Additional Sills: Skills: Category Name Required Importance Experience Areas of Expertise Technical Writing No 1 Technical Skills Technical Writing No 1

America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own. Location: Dfw Airport-TX-USA Policy Analyst / Technical Writer Job Description This position supports the Policy Management function within Client Enterprise Solutions (VES) Cloud and Data Center Services (“Cloud”), and is responsible for the authoring, analysis, review, and approval of related policies, processes, and procedures. Responsibilities include: • Migrating documents on policy, process and procedure from Draft status to Published status within the Cloud Document Management System (DMS) • Working within a variety of cross-functional teams to guide knowledge capture and codification • Identification of gaps between Cloud documents and applicable requirements • Supporting document governance processes • Analysis of documents against Client Corporate Policy (CPI-810) and other corporate standard documents and industry best practices such as ISO 27001, NIST SP 800-53, CSA, PCI DSS, HIPAA, and so on • Providing insight and innovation in the development of new methods and procedures to refine the Policy Management Process • Security training program development, where necessary • Dissemination for training and attestation of all Published Policies and Procedures using the Microsoft InfoPath to create custom forms • Copy editing managed documents Required skills include: • Ability to adhere to technical writing style guides • Ability to work effectively within a knowledge-oriented team and collaborate with technical Subject Matter Experts (SMEs) • General knowledge of information security standards such as ISO 27001, NIST SP 800-53, CSA, SSAE 16, HIPAA Security and Privacy rules, PCI DSS, and others • General knowledge of quality management practices as defined by ISO 9001 • General knowledge of SharePoint functionality and site features A successful candidate will have: • A four-year degree from an accredited college or university or equivalent work experience: o At least five years professional experience as a Technical Writer/Document Specialist in the Information Security or Information Technology fields o At least three years professional experience as a Technical Writer/Document Specialist in conjunction with Certifications in Technical Writing, Microsoft Office, and etc. also considered • At least two years professional experience in Information Technology (IT), or Telecommunications industries • At least two years professional experience in Information Security compliance and/or governance • Minimum two years professional experience in technical writing and research • Advanced/Intermediate MS Word skill level (advanced preferred) • Experience with SharePoint site usage, functionality, features, and administration • Professional experience in policy development and implementation a plus, but not required • Excellent oral and written communication skills with both technical and executive audiences US CITIZENS ONLY Additional Information Vivek Salvatore vivek.salvatore(@)americanetworks.com ( *************

Our client is seeking an experienced Technical Writer to produce high-quality content that supports the success of both instructors and participants. The ideal candidate will uphold consistent and standardized writing practices while collaborating closely with Subject Matter Experts (SMEs) to ensure the accuracy and clarity of all published materials. This role involves working cross-functionally with instructors, SMEs, content designers, and graphic designers to meet learning and development objectives. Key Responsibilities Facilitate group sessions with SMEs to gather publication requirements. Revise and update existing materials as needed or requested. Develop and create course content by organizing and synthesizing complex technical information. Review industry journals and related resources to stay informed about new and updated products. Analyze trends and advancements in relevant fields to determine when existing materials require updates or when new content should be developed. Qualifications Bachelor's degree in Technical Writing, English, Journalism, Communications, or a related field. Native-level proficiency in English, both written and verbal. Strong proficiency with Adobe Creative Cloud (InDesign, Photoshop, Acrobat Pro, Illustrator). Strong proficiency with Microsoft Office applications. Experience in developing instructional content and materials. Technical aptitude with the ability to understand and clearly communicate complex subjects. Exceptional written and verbal communication skills. Prior experience creating content related to electrical systems, maintenance practices, or safety training is highly preferred. Ability to assess learning needs, structure content logically, and design effective curricula. Proven skill in translating complex concepts into clear, concise, and engaging language. By applying to any TEEMA job on any portal implies entering into a business relationship with us and therefore grants TEEMA consent to send you further job updates or industry and company related information.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title: Sr Technical Writer Location : Dallas, TX 75254 Duration : 8 + months ( temp to perm for the right person) Qualifications Education and Years of Experience Bachelor's degree in a related field (English, Communications, Technical Writing, Instructional Design) or equivalent work experience. Advanced to expert level written communications skills are required. Minimum 6-8 years' experience developing user manuals, help systems, and CBT modules, including 3 -5 years' experience developing user documentation/CBT for large, functionally complex systems. · 5+ years' experience with tools such as FrameMaker, Microsoft Word, MadCap Flare, Captivate, Brainshark, Camtasia, RoboHelp, Microsoft Visio, etc. · Experience using information development tools to single-source user manuals and help systems is a plus. · Experience working in globally dispersed work teams (onshore and offshore resources) is a plus. · Experience in developing training materials is desirable. · Experience with instructional design principles is desirable. Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Technical Writer On behalf of our client, Procom Services is searching for a Technical Writer for a contract opportunity in Dallas, TX. Technical Writer Job Details Provide professional assistance to internal and external customers with technical communication projects. Able to write, rewrite, edit, and proofread technical documents, promotional materials, online content, internal publications, and business development deliverables. Conduct quality control checks to ensure compliance with guidelines, specifications and deadlines. Maintain a high level of customer satisfaction. POSITION DUTIES AND RESPONSIBILITIES: Contribute to developing documentation methodology, frameworks and techniques for producing technical communications. Use effective project management to meet established deadlines. Use skills as a seasoned, experienced professional with a full understanding of industry practices, company policies, and procedures. Execution of knowledge management ranging from producing content management and managing customer services content to open collaborative authoring, based on KCS principles. Identify, build, design and publish templates with an eye for reuse for consistency. Apply principles and methods of curriculum and training design, teaching and instruction for individuals and groups to development of communications. Work with internal teams and SME to obtain an in-depth understanding of the product and the documentation requirements, considering alternative ways to inform and entertain via written, oral, and visual media. Develop and document standard policy, operating process/procedure and customer service guidelines relating to IT support. Assist in processing content requests, prioritization and assignment of projects. Prepare and assist with preparation, coordination, copyediting, and proofing of large and small proposals. Design, create and maintain appropriate information architecture. Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience, paying attention to detail. Write end-user and internal-user procedural/task-based documentation such as user's guides, getting started guides, best practices, and knowledge base articles. May also write easy-to-understand user interface text, online help, FAQs and developer guides. TEAM LEAD RESPONSIBILITIES (if applicable) : Ability to fill in as acting Team Lead when necessary Serve as mentor to interns. Technical Writer Mandatory Skills Strong interpersonal communication skills in both developing collaborative relationships with SME and work with a wide range of people within the organization. Able to function as part of a multi-disciplinary team. Must have excellent verbal communication skills. Must have reliability and a strong sense of responsibility including ability to meet aggressive deadlines. Ability to work independently and take ownership. Expert computer skills including proficiency in Adobe Acrobat, Photoshop, Microsoft Office, Visio, Project, SharePoint, Image capturing, HTML, etc. Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Familiarity with conventions in form, structure, and notation of technical writing. Superior command of the English language including rules and usage. Ability to maintain discretion and confidentiality. Ability to manage and organize small to medium projects effectively with strong analytical, planning, organizational, and time management skills. Expertise using Content Management/Knowledge Management tools highly desired. Working experience in IT Services Management and knowledge or experience in the application of “Knowledge Centered Support” and ITIL practices preferred. Experience with multiple writing styles: technical, creative, marketing. Experience in web design and computer graphics helpful. Strong research skills including gathering and analyzing data from multiple sources (subject matter experts, project managers) to develop Web content, and possibly training materials and online help content. A bachelor's degree in communication or technical discipline or equivalent experience required ITIL, MOS Certification preferred 4-8 years or more of related experience Ability to travel as required. Ability to lift 50lbs. Technical Writer Start Date ASAP Technical Writer Assignment Length 7+ months Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

We are always looking forward to receiving resumes from candidates with skills and technical experience in the aerospace sector. We are very happy to receive speculative resumes if you are looking for a career change within the aerospace industry. Our flexible recruitment services will provide you with the following employment options: * Contract * Contract to Direct * Direct Our experienced consultants are experts in their field and are well placed to advise you on all aspects of aerospace recruitment opportunities, and employment trends.

For more than 45 years, Careington has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as its core competency. Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life needs. Through its affiliated nationally licensed third-party administrator (TPA), Careington also delivers full-scale administrative services, including customer service, licensed enrollment, claims administration, individual and group billing, and more. The Opportunity As a Content Copywriter at Careington, you will be an essential member of our growing, in-house corporate communications team. This position works under the Director of Corporate Communications and reports to the Marketing Content Manager. The copywriter works with their brand success team on a variety of projects to support all companies and brands within that BST. In this role you will be challenged daily to create, innovate, collaborate, learn and grow. This is a hybrid role that will be worked onsite 3x a week Tuesday-Thursday at our Corporate office located in Frisco, TX. Role & Responsibilities Write copy to support B2B and B2C communication efforts (solicitation, email, website, newsletter, direct mail, video) Work closely with the print and digital design teams to create and implement the overall look and feel of marketing and communications materials Develop unique, new concepts Create copy templates for ongoing use in consumer communications Establish strong relationships across departments and develop an understanding of client needs, the consumer experience, marketing strategy and operational capabilities. Regular collaboration with subject matter experts to ensure needs are met. Qualifications Degree in journalism, communications, advertising or other applicable field of study 1-2 years of professional copywriting experience-preferred Job-type: permanent, full-time, hybrid, 3x days in office, 2x days home. Ability to utilize different tones of voice and tailor messaging to specific audiences, objectives and marketing pieces. B2B writing experience desired. Brand strategy and implementation support experience is a PLUS. Strong organizational and communication skills. Experience using Adobe Acrobat, Microsoft Word and PowerPoint Able to juggle multiple projects while meeting demanding deadlines, producing high-quality work and projecting an enthusiastic, passionate and positive attitude

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities: A successful Technical Writer will support Lightedge's documentation and training ecosystem by: Developing and maintaining documentation: Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed. Documenting services and operations: Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows. Supporting technical training development: Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS). Owning documentation standards: Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets. Collaborating with SMEs: Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows. Translating complexity for different audiences: Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness. Managing documentation tools and repositories: Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable. Maintaining the documentation lifecycle: Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum. Ensuring accuracy and quality: Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices. Contributing to cross-team initiatives: Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations. Driving continuous improvement: Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency. Experience: 3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization. Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation. Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content. Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate. Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows. Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity. Familiarity with cloud, networking, security, or data center technologies is strongly preferred. Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus. Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs. Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment. Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial. Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.

Job Title: Technical Writer Department: Design/Graphics Division: Litex Industries, Limited. Reports to: Director of Graphic Services and Marketing FLSA Status: Exempt Qualifications: 2 plus years of experience as a Technical Writer. College degree in a related field of study preferred. Superior writing and proofing skills with diligence regarding grammar, spelling, and punctuation. Strong working knowledge of Adobe Illustrator and Creative Suite. Ability to adjust to changing priorities and deadlines. Experienced working individually or in a team environment. Skilled at multitasking and working in a challenging environment. Bi-lingual English/Spanish preferred but not mandatory. Be able to interpret and understand technical information as it relates to products. Excellent verbal and written communication. Proficient use of Adobe Creative suite. Knowledge of Spanish language and correct usage. Adaptable to change Primary Purpose: The Technical Writer / Translator is a position that requires strong mindfulness and often involves interaction with our factories, inside sources and our largest customer. Major Responsibilities: Work collaboratively with internal resources to develop a variety of documents, guides, reference materials, and instructions. Produce high-quality instruction manuals for our customers to easily understand and follow. Translate technical assembly of products into easy-to-understand documentation using established template. Ensure documentation follows the company's standards and branding guidelines. Gather feedback and revise documentation as needed. Translate English instruction manuals into Spanish. Proofread and correct instruction manuals. Format manuals in to French Canadian. Attend and give input in project update meetings. Assist other departments with translations when necessary. Work with Quality Control department on best assembly methods of products. Assemble company products from samples to understand the correct and most efficient method of assembly, installation, and operation to create precise installation manuals. Gather information and understand technical concepts to create accurate and user-friendly installation documentation for company branded products and private label products. Collaborate with subject matter experts and factories to obtain necessary information. Review technical specifications to ensure the accuracy and completeness of documentation. Write and edit user manuals, installation guides, and other technical documentation as required. Organize and structure information effectively to present it clearly and logically, ensuring ease of use and understanding for the target audience. Ensure consistency and adherence to established documentation standards. Conduct thorough reviews and revisions of existing documentation to improve clarity, accuracy, and usability. Keep updated with industry trends, best practices, and regulations to improve documentation quality and effectiveness continuously. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Other duties as assigned: Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Other duties as assigned: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Change the world. Love your job. Are you the type of person that loves getting into technical details of technology, grammar and sentence structure or the way systems are constructed? Do you want to work for and help grow a top-tier technology company? TI's Technical Documentation development program is a 6-12month program designed to accelerate your evolution from new college graduate to a strong technical editor that businesses rely upon and collaborate closely with in order to meet and exceed goals. The Technical Documentation Development Program is a challenging and competitive program that offers real-world experience in several roles, providing an excellent foundation for career growth and advancement. This program is designed to teach technical writers the critical documentation tools, the backend processes used to process and publish documents, and the requirements for different documents created to support TI's growing semiconductor portfolio. Learning Tools/Processes/Standards Learn creation tools - Web and Oxygen editors, DITA based content Learn processes from getting new requests, to setting up content, working with subject matter experts, editing, and publication of content Learn illustration, writing and content specific standards Execute while learning Execute short form docs from request to publish For documents you own - go through full process from request to publish, update and create illustrations, learn translation process (shadow translation team) Backend knowledge Help test and troubleshoot issues Assist with data analysis and competitive analysis Upon successful completion of the development program, rotators are welcomed as Technical Writers on TI's Technical Documentation team. Technical Writer Principal Responsibilities Act as an expert with Tech Docs creation tools and quickly find answers to questions or tool issues. Demonstrate expert detail-oriented, up-to-date knowledge, and application of documentation standards and writing guidelines. Maintain up-to-date knowledge on TI products to enable expert use of technical language to consistently and effectively communicate. Understand illustration standards and provide consultations to engineers to ensure illustration standards are applied appropriately. Share best practices and lessons learned to enhance team performance. Build and maintain strong working relationships with engineers. Demonstrate solid interpersonal communication skills and timely responsiveness to maintain open dialogue with engineers and team. Provide effective 1:1 and small group instruction, consultation, and troubleshooting regarding content creation tools and overall technical documentation workflow. Manage and be accountable for end-to-end logistics, including tools to track progress, content, and documentation histories. Follow-up regularly with engineers on feedback with documentation issues. Qualifications Minimum requirements Bachelor's Degree in Technical Communications, Technical Writing, Rhetoric & Writing or a technical degree with writing experience or writing courses. Minimum Cumulative GPA 3.0/4.0 Preferred qualifications Excellent communication skills and ability to effectively interact with multiple stakeholders Ability to learn new tools and process Ability to take initiative and drive for results Strong attention to detail Results and deadline oriented; Customer-service oriented Ability to build strong, influential relationships Project management skills Basic understanding of engineering concepts and verbiage

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary In this role, you will supports Apexus' communications and education efforts by developing and refining a wide range of written materials that help 340B stakeholders understand and use the events, tools, and resources available to them. This role requires the ability to produce accurate, engaging, and brand-aligned content in collaboration with subject matter experts (SMEs), project managers, and creative colleagues. You will balance 340B Program accuracy with clear, accessible writing, ensuring all communications reflect Apexus' standards and contribute to a consistent brand presence across all Apexus brands. Responsibilities Write and edit a variety of communications and educational content, including: Stakeholder emails, newsletters, and announcements Brochures, flyers, website copy, and other educational tools Event communications before, during, and after stakeholder engagements Whitepapers, fact sheets, and case studies Collaborate with SMEs and project managers to develop content that explains the value of Apexus events, programs, and tools to stakeholders. Edit and refine content for clarity, accuracy, and alignment with Apexus' brand standards. Write content that prioritizes clarity, coherence, and audience understanding, ensuring messages are consistent and adaptable for presentations or other communication formats. Develop and maintain a communications schedule that ensures timely delivery of content across multiple channels, coordinating closely with colleagues in Creative & Content, Stakeholder Engagement & Events, and Digital Operations & Technology. Proofread and review final content assets to ensure accuracy, clarity, and alignment with Apexus brand standards before distribution. Ensure all written materials consistently reflect Apexus' voice, tone, and style, contributing to the ongoing maintenance of brand standards and guidelines. Stay current with 340B and pharmacy industry developments to produce informed and relevant content. Qualifications: Relevant degree in communications, journalism, English, pharmacy, healthcare administration, or related field preferred. 2 or more years of professional writing experience required. Preferred experience in healthcare, pharmacy, or other regulated industries. Familiarity with the 340B program and/or pharmacy operations strongly preferred. Demonstrated ability to produce both technical and educational content, as well as accessible communications. Experience with technical and educational writing in healthcare or pharmacy is strongly preferred. Experience editing content to align with established brand standards and style guidelines. Strong collaboration skills, with experience working directly with SMEs and project teams. Excellent writing, communication, editing, and proofreading skills. Working knowledge of SEO content practices is a plus. Ability to translate complex information into clear, actionable content. Highly organized and able to balance multiple projects and deadlines. Team-oriented with strong collaboration skills. Detail-oriented with a focus on brand and message consistency. Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $59,600.00 to $101,200.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: ****************************************** Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

UWorld is a global leader in academic and professional education. We have helped millions of undergraduates, graduates, and professionals successfully prepare for and pass high-stakes accounting, finance, graduate school, high school, legal, medical, nursing, and pharmacy exams. Our marketing team shapes how we connect with diverse audiences through impactful, high-quality content that drives engagement and empowers success. We are seeking a marketing content writer for a 3-month contract-to-hire role. As a marketing content writer, you will craft compelling B2B and B2C content that communicates the value of our products and inspires learners worldwide. From web pages, email campaigns, and press releases to whitepapers, video scripts, and blogs, you'll create content that educates, engages, and drives results. Collaborating with designers, marketing strategists, and subject matter experts, you'll help bring our mission to life while maintaining a consistent brand voice. Responsibilities include: Writing clear, engaging, and impactful copy for web pages, email campaigns, blogs, brochures, infographics, video scripts, press releases, and more. Crafting thought leadership pieces such as whitepapers, eBooks, and bylined articles that establish UWorld as a trusted authority. Collaborating with internal teams to ideate and execute creative concepts for marketing campaigns and seasonal promotions. Partnering with designers and marketing strategists to develop materials that inspire and guide customers across their journey. Optimizing content for SEO to increase visibility and engagement. Managing multiple projects simultaneously, meeting deadlines, and delivering polished content at scale. Adapting to feedback with flexibility and professionalism while maintaining UWorld's brand voice. Requirements Minimum Qualifications: Bachelor's degree in marketing, communications, journalism, or related field. 5+ years of experience in B2B and B2C content writing with a portfolio showcasing diverse content. Strong knowledge of AP style and SEO best practices. Exceptional writing, proofreading, and organizational skills. Preferred Qualifications: Experience with industries such as legal, healthcare, education, and/or finance is a plus. Proficiency with content management tools like Monday.com, Trello, or Asana. Exceptional grammar, attention to detail, and ability to self-proofread. Strong interpersonal skills and the ability to collaborate across teams. Ability to thrive in a fast-paced, dynamic environment with tight deadlines. Benefits Why Join UWorld? At UWorld, you'll find a collaborative and supportive environment where your ideas matter and your work makes a difference. Join us to create marketing experiences that help learners achieve their goals and succeed in their fields. This is your chance to do work that not only challenges you but also inspires you.

Seeking a highly skilled Technical Publication Author/Writer to join our team supporting the F-16 program. In this role, you will be responsible for researching, developing, writing, and converting legacy (SGML) technical manuals into S1000D (XML) format in compliance with program and military specifications. You will collaborate closely with engineering, production, and sustainment teams to ensure accurate, clear, and user-friendly publications that support F-16 maintenance, troubleshooting, and operational readiness. The ideal candidate will have a strong technical background, exceptional writing skills, and experience interpreting engineering data to produce high-quality technical documentation. Key Responsibilities •Research, write, and edit technical content for F-16 aircraft maintenance and operations manuals in compliance with contractual and military specifications. •Apply applicable style guides, formatting standards, and publication specifications to ensure consistency across deliverables. •Review and validate technical content for clarity, accuracy, and compliance prior to publication release. •Support publication updates in response to customer feedback, operational findings, and aircraft configuration changes. •Maintain documentation schedules and ensure timely delivery of assigned technical publications. •Utilize content management systems and publishing tools to prepare and deliver electronic and/or printed publications. •Ensure all documentation meets quality assurance requirements and passes internal and external audits. Basic Qualifications: •Experience/knowledge of multiple aircraft systems such as Hydraulic, Lighting, Air Conditioning, Fire Protection, Oxygen, Emergency Power, Crew Escape and Safety, Canopy Jettison, Ejection Seat, Ice Protection, Pneumatic Supply, Towing and Taxing, Ice Protection, Structure (Doors, Panels and Structures) Corrosion Control, Nondestructive Inspections, Propulsion, Avionics, Weapons •Experience of Standard Group Markup Language (SGML) tagging •Experience of Extensible Markup Language (XML) tagging •Prior technical writing experience strongly preferred Desired Skills: •Prior military aircraft maintenance experience preferred •Experience with any military aircraft platform(s) that uses XML, S1000D, and Interactive Electronic Technical Manuals (IETM) in a composite environment •Experience using Epic Editor, Isodraw, Arbor Text Tool Suite, XML, S1000D or similar applications Required Experience: 4+ years Previous experience aircraft systems 2+ years of experience with either Standard Group Markup Language (SGML) or Extensible Markup Language (XML) 2+ years of experience of technical writing experience

Job Description SEO Content Writer Dallas, TX HOLD WordPress CMS (creating, formatting, and publishing content)., SEO principles, including keyword research, metadata, and on-page optimization., content optimization tools (e.g., Clearscope, MarketMuse, SurferSEO) If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience required: 5 Years Education level: Bachelors degree Job function: Information Technology Industry: Accounting Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Job Title: Temporary SEO Content Writer Duration: 6 months Location: Remote Department: Marketing SEO Content Reports To: SEO Manager About the Role Were seeking a highly detail-oriented SEO Content Writer to join the TaxAct content team on a 6-month temporary basis. This role supports an increased production schedule surrounding upcoming tax law changes and high-demand content initiatives. Youll help us keep content fresh, accurate, and search-optimized across our blog and related platforms. The ideal candidate is a skilled writer and editor with experience in WordPress, SEO content optimization tools like Clearscope, and a strong eye for accuracy and clarity. A background in financial or tax topics is helpful but not required curiosity and precision matter most. Key Responsibilities Update and optimize existing blog posts for accuracy, clarity, and SEO performance, ensuring all content reflects the latest information. Write 23 new long-form blog posts per week (1,2001,500 words each) based on SEO briefs, targeting high-value taxpayer questions and seasonal topics. Implement SEO best practices including keyword optimization, internal linking, metadata creation, and content structure updates within WordPress. Collaborate with internal SMEs and the SEO Manager to ensure all content is compliant, factual, and aligned with TaxActs brand voice. Use content optimization tools like Clearscope or MarketMuse to analyze keyword opportunities and improve content quality scores. Maintain a rapid publishing cadence, turning around assignments within 34 days when needed to capture trending search demand. Proofread and QA content for grammar, style, and factual accuracy before publishing. Coordinate with web operations and analytics teams for performance tracking and technical SEO checks. Required: Experience writing and editing for web, ideally in a content marketing or SEO role. Proficiency with WordPress CMS (creating, formatting, and publishing content). Familiarity with SEO principles, including keyword research, metadata, and on-page optimization. Strong attention to detail and ability to fact-check and follow brand style guides. Excellent written communication and organizational skills. Preferred: Experience using content optimization tools (e.g., Clearscope, MarketMuse, SurferSEO). Basic knowledge of U.S. tax concepts or personal finance topics. Experience working with marketing or editorial teams in a fast-paced environment. What Youll Gain The opportunity to work with a leading digital tax brand and contribute to high-visibility SEO projects during a pivotal legislative season. Hands-on experience with content strategies tied to major tax law and IRS operational changes. Collaboration with SEO experts and tax professionals to deliver authoritative, trusted content.

Are you a strategic, growth-minded biochemistry educator with a knack for making tough topics easy and fun to learn? If so, we'd love to have you join our vibrant team at UWorld, a leading company in MCAT, AP, and other high-stakes exam preparation! We are committed to empowering students to excel in their academic and professional journeys, and we are seeking a Biochemistry Curriculum Manager to drive the creation, quality, and innovation of our instructional materials. In this role, you will guide a team of subject matter experts, collaborate cross-functionally with educational and product leaders, and influence the development of resources used by thousands of learners each day. You'll join a dynamic, mission-driven organization that values high standards, creative problem-solving, and a healthy work-life balance. If you're excited about bringing learning to life and making each day at work enjoyable, read on! Responsibility Develop and manage the development of MCAT Organic Chemistry and Biochemistry Products Role Requirements At least a Master's degree in Biochemistry or Organic Chemistry At least 4 years of experience teaching at a college, university, or equivalent institution At least 2 years of leadership experience in a related industry or project management experience Proficiency in using data and technology to improve a team's operational efficiency Drive to meet critical project deadlines and goals Reporting Structure and Expectations Report to the Director of the Pre-Health Education Department Clearly communicate goals set by Senior Leadership to team members Embody the company's core values and culture regarding student focus, innovation, and quality Mentorship, Leadership, and Employee Growth Paths Create a supportive and collaborative team environment Conduct regular and annual performance reviews with employees Empower team members from all backgrounds with the skills and mentorship they need to perform optimally Day-to-Day Team Operations Assess/review content and products created by the team and ensures quality adheres to UWorld standards Assess applicants and hires and trains new team members Oversee the day-to-day operations of the department Interface with sales and marketing to provide necessary expertise for key projects Creating original exam-style questions and answer explanations for our digital MCAT Biochemistry, MCAT Organic Chemistry, and AP Chemistry Question Banks Developing additional digital and print materials, including: Video lecture slides and scripts Educational flashcards Educational lecture slides Progress quizzes Content for Biochemistry and Chemistry review books/study guides Other curricular materials as needed Ensuring all content aligns with exam blueprints and reflects best practices in instructional design Benefits Why You'll Love Working at UWorld Competitive compensation based on experience Generous paid time off-including parental and bereavement leave, plus a full week off during the winter holiday season 8 hours of paid volunteer time per year Comprehensive benefits: medical, dental, vision, life, disability, and even pet insurance! 401(k) with a 5% employer match (eligible after 90 days of employment) Professional growth opportunities, including annual learning and development programs Onsite fitness classes and wellness initiatives Departmental team-building events, such as fun team activities and outings to local restaurants, monthly birthday parties, and potlucks A fun-loving company-wide Social Committee that hosts awesome inclusive events- Field Day, Halloween Costume Party, Annual Company Gala, and many more! At UWorld, we celebrate the power of diverse ideas, experiences, and talents. We're proud to be an equal opportunity employer committed to building an inclusive environment-free from discrimination based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. If you need any accommodation during the application or hiring process, please let us know. Join us in our mission to make the hard stuff easy to understand and to help the next generation of physicians and scientists succeed! If you're ready to bring your biochemistry expertise and love for teaching to a company that knows how to work hard and play hard, we'd love to hear from you. Apply today!