Technical writer jobs in Grand Prairie, TX - 79 jobs
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Technical Writer
Content Writer
Senior Technical Writer
UX Content Writer
PTR Global
Technical writer job in Irving, TX
Principle duties and responsibilities
Provide content strategy to ensure relevant content is delivered contextually
Collaborate on a content roadmap and conduct content audits
Establish and maintain operational processes and procedures for managing content requests and delivery
Lead content governance and implementation of best practices at an enterprise level
Work with product stakeholders and bring them along as you provide content to ensure messaging is optimized and successful
Coach and mentor others on content strategy best practices
Create documentation based on user groups to understand the tone and voice -
Artifacts you will deliver scripts content strategy knowledge base articles and content embedded within the product All youll need for success
Minimum qualifications -education and prior job experience
Bachelors degree in English journalism technical writing or equivalent experience / training
5 years creating and executing digital content strategy across multiple channels
Extensive experience planning for and developing useful usable content including instructional text error and confirmation message taxonomy and SEO
Preferred qualifications - education and prior job experience
Masters degree in English journalism or technical writing
Experience using a content management or knowledge management system and agent-facing applications
Experience with technical projects involving AI / machine learning
Travel industry experience
Skills licenses and certifications
Superior writing editing and proofreading skills:
You understand the importance of clearly and concisely communicating for digital channels.
A proven track record of collaboration across product and UX teams:
You can translate complex concepts into easy-to-understand interactive experiences.
A passion for creating great digital user experiences with actionable knowledge of the digital landscape:
Keeping up with industry and user trends emerging technologies and best practices and trends is fun for you.
You're able to influence decision makers.
A passionate advocacy for effective user-friendly communication
You can talk about the importance of consistent messaging across multiple channels and make a case for a strategic approach to content delivery.
Collaborate with multiple stake holder groups to gain alignment and input related to content needs.
$41k-63k yearly est. 5d ago
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Content Writer
Robert Half 4.5
Technical writer job in Plano, TX
Copywriter - Contract - On-Site in Plano, Texas!
The Copywriter will ensure that writing projects are consistent with the brand and Marketing guidelines, style and voice. The Copywriter will create content for marketing materials, websites, email campaigns, social media campaigns, white papers, case studies, and more. The Copywriter will also review all the creative copy, content, drafts, and proofs for grammar, accuracy and consistency within brand style guidelines. The Copywriter will be working with marketing, design, product and sales teams to develop integrated marketing campaigns.
Copywriter - Contract - On-Site in Plano, Texas!
The Copywriter MUST HAVE:
Experience writing for a variety of numerous content channels, both digital and print
Blog experience is a MUST!
Online portfolio of multi-channel samples and/or agency work
Mid-level experience - able to concept & execute
Experience with AP style writing, as well as editing and proofreading
Experience writing deadline-driven copy, both B2C and B2B audiences
Equipment with MS Office
$44k-61k yearly est. 5d ago
Technical Writer
Apidel Technologies 4.1
Technical writer job in Irving, TX
Job Description
Part Time: 16 to 24 hours a week between Monday to Friday 8am to 5pm. Need to have flexibility to meet Subject Matter Experts (SME). Site operates 24/7 and there can be a request to meet with an SME outside of those hours.
Job Summary:
We are seeking a detail-oriented and motivated TechnicalWriter to join our team on a part-time basis.
This role is ideal for students in training to become technicalwriters, offering hands-on experience in interviewing subject matter experts (SMEs) and creating comprehensive standard operating procedures (SOPs) for our manufacturing operations.
This position is hybrid-friendly, with on-site interviews and remote writing.
Key Responsibilities:
Conduct on-site interviews with SMEs to gather detailed information about manufacturing processes and procedures.
Develop, write, and edit SOPs remotely to ensure they are clear, concise, and easy to follow.
Collaborate with various departments to understand their needs and incorporate feedback into documentation.
Maintain and update existing documentation to reflect changes in manufacturing processes or procedures.
Ensure all documentation complies with company standards and regulatory requirements.
Utilize technical writing tools and software to create and manage documentation.
Qualifications:
Proven experience or coursework in technical writing, preferably with a focus on manufacturing.
Excellent written and verbal communication skills.
Strong attention to detail and ability to convey complex information clearly.
Proficiency in technical writing tools and software (e.g., MS Office, Adobe Acrobat, etc.).
Ability to work independently and manage time effectively.
Familiarity with industry standards and best practices for technical documentation.
Preferred Qualifications:
Experience in interviewing SMEs and creating SOPs.
Knowledge of regulatory requirements related to documentation in the manufacturing industry.
Bachelor's degree in Technical Writing, Communications, or a related field (students currently enrolled in relevant programs are encouraged to apply)
$50k-71k yearly est. 27d ago
Technical Writer
Orion180 Insurance Services
Technical writer job in Irving, TX
ABOUT THE ROLE:
We are seeking a highly motivated TechnicalWriter/Knowledge Manager - Lead to own and drive our enterprise-wide knowledge management strategy. This role will lead the development and governance of technical documentation, internal knowledge bases, and enablement content to support product adoption, onboarding, and operational excellence.
WHAT YOU'LL DO:
Documentation Ownership:
Develop and maintain high-quality documentation, including product manuals, system architecture descriptions, API references, SDK guides, and integration playbooks.
Translate complex technical concepts into clear, accessible content for both technical and non-technical audiences.
Ensure documentation supports onboarding, troubleshooting, and product adoption goals.
Cross-Functional Collaboration:
Partner with engineering, product, QA, and support teams to ensure documentation reflects the latest features, releases, and technical changes.
Act as a liaison between technical teams and end users to surface knowledge gaps and improve content relevance.
Documentation Framework & Standards:
Establish and maintain documentation frameworks, including versioning, taxonomy, templates, and style guides.
Manage content in platforms such as SharePoint or similar systems.
Knowledge Management Strategy:
Define and implement a scalable knowledge management strategy that integrates documentation, internal wikis, training materials, and customer support content.
Develop processes for capturing institutional knowledge from SMEs, retrospectives, and project postmortems.
Promote a knowledge-sharing culture through best practices, training, and enablement programs.
Content Governance & Quality:
Review and edit content for clarity, accuracy, and consistency in tone and formatting.
Implement stakeholder feedback loops and analytics to continuously improve content discoverability and usefulness.
Ensure alignment with user experience principles and accessibility standards.
Internal Enablement & Learning:
Curate and maintain internal knowledge bases for cross-functional use, including onboarding guides, FAQs, and process documentation.
Support training initiatives by providing content for workshops, e-learning modules, and self-service portals.
WHAT WE'RE LOOKING FOR:
Bachelor's degree in English, Communications, Information Systems, or a related field.
7-10 years of experience in technical writing, documentation, and knowledge management roles.
Proven experience leading documentation initiatives across multiple teams or domains.
Strong understanding of documentation platforms, taxonomy, and content lifecycle management.
Experience with Agile/Scrum frameworks and tools such as Azure DevOps.
Excellent communication, collaboration, and stakeholder management skills.
Ability to mentor junior writers and influence cross-functional teams.
Preferred Skills:
Experience implementing enterprise knowledge management systems.
Proven experience working on core insurance platforms (e.g., Guidewire, Duck Creek, Insurity, or proprietary systems).
Strong understanding of insurance processes such as quoting, policy issuance, endorsements, billing, claims, and compliance reporting.
Knowledge of technical concepts like APIs, databases, integrations, modern cloud-based architectures (Azure preferred), UX principles, accessibility standards, and content analytics.
Strong background in insurance and technology-driven organizations.
Experience with SharePoint, CMS platforms, and e-learning tools.
WHAT'S IN IT FOR YOU:
Join Our Team & Make an Impact! At Orion180, we don't just meet expectations, we exceed them. If you're ready to take your career to the next level and be part of a growing, forward-thinking company, apply today!
Dynamic Environment: On-site role with a fast-paced and collaborative team culture. Results-driven office where your contributions make a real impact.
Compensation: Competitive base pay and performance bonuses.
Career Growth: Mentorship, growth tracks, and professional development.
Benefits: Medical, dental, vision, 401k, paid holidays, PTO and more!
While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (
The office environment is fast-paced and collaborative. An employee must be willing and able to work their regularly assigned work schedule and, in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands.
Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may call ************** to request assistance.
$50k-71k yearly est. 5d ago
Technical Writer - II/ Only W2 Folks
Amnet Services
Technical writer job in Dallas, TX
America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management.
Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices.
We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own.
Location: Dfw Airport-TX-USA
Policy Analyst / TechnicalWriter Job Description
This position supports the Policy Management function within Client Enterprise Solutions (VES) Cloud and Data Center Services (“Cloud”), and is responsible for the authoring, analysis, review, and approval of related policies, processes, and procedures. Responsibilities include:
• Migrating documents on policy, process and procedure from Draft status to Published status within the Cloud Document Management System (DMS)
• Working within a variety of cross-functional teams to guide knowledge capture and codification
• Identification of gaps between Cloud documents and applicable requirements
• Supporting document governance processes
• Analysis of documents against Client Corporate Policy (CPI-810) and other corporate standard documents and industry best practices such as ISO 27001, NIST SP 800-53, CSA, PCI DSS, HIPAA, and so on
• Providing insight and innovation in the development of new methods and procedures to refine the Policy Management Process
• Security training program development, where necessary
• Dissemination for training and attestation of all Published Policies and Procedures using the Microsoft InfoPath to create custom forms
• Copy editing managed documents
Required skills include:
• Ability to adhere to technical writing style guides
• Ability to work effectively within a knowledge-oriented team and collaborate with technical Subject Matter Experts (SMEs)
• General knowledge of information security standards such as ISO 27001, NIST SP 800-53, CSA, SSAE 16, HIPAA Security and Privacy rules, PCI DSS, and others
• General knowledge of quality management practices as defined by ISO 9001
• General knowledge of SharePoint functionality and site features
A successful candidate will have:
• A four-year degree from an accredited college or university or equivalent work experience:
o At least five years professional experience as a TechnicalWriter/Document Specialist in the Information Security or Information Technology fields
o At least three years professional experience as a TechnicalWriter/Document Specialist in conjunction with Certifications in Technical Writing, Microsoft Office, and etc. also considered
• At least two years professional experience in Information Technology (IT), or Telecommunications industries
• At least two years professional experience in Information Security compliance and/or governance
• Minimum two years professional experience in technical writing and research
• Advanced/Intermediate MS Word skill level (advanced preferred)
• Experience with SharePoint site usage, functionality, features, and administration
• Professional experience in policy development and implementation a plus, but not required
• Excellent oral and written communication skills with both technical and executive audiences
US CITIZENS ONLY
Additional Information
Vivek Salvatore
vivek.salvatore(@)americanetworks.com
(
*************
$50k-71k yearly est. 1d ago
Technical Writer
Paradise Architectural Panels & Steel
Technical writer job in Dallas, TX
Paradise Architectural PANELS & STEEL is a leading manufacturer and supplier of high-quality steel panels and architectural components. Our products are used in a variety of industries, including construction, architecture, and interior design. We are committed to providing our customers with innovative and sustainable solutions that meet their unique needs.
Job Description:
We are seeking a highly skilled TechnicalWriter to join our team on a full-time basis. The TechnicalWriter will be responsible for creating and maintaining technical documentation for our products and processes. This role will collaborate closely with our engineering, manufacturing, and quality assurance teams to ensure accuracy and consistency in all documentation.
Key Responsibilities:
- Create technical documentation for product specifications, installation instructions, and maintenance procedures
- Collaborate with cross-functional teams to gather information and ensure accuracy of technical content
- Review and revise existing documentation to ensure it is up-to-date and accurate
- Develop and maintain a style guide for technical documentation to ensure consistency across all materials
- Utilize industry-standard software and tools to create and publish technical documents
- Conduct research and gather information from various sources to support technical writing projects
- Communicate complex technical information in a clear and concise manner for a non-technical audience
- Ensure all documentation meets company standards for quality and branding
- Stay up-to-date with industry trends and advancements in technical writing techniques and tools
Qualifications:
- Bachelor's degree in Technical Writing, English, or a related field
- 3+ years of experience in technical writing, preferably in a manufacturing or construction industry
- Strong understanding of technical writing principles and best practices
- Proficiency in MS Office and Adobe Creative Suite
- Experience with CAD software is a plus
- Excellent verbal and written communication skills
- Attention to detail and ability to work independently
- Strong organizational and time-management skills
- Ability to work under tight deadlines and manage multiple projects simultaneously
If you are a skilled TechnicalWriter with a passion for creating clear and concise technical documentation, we encourage you to apply for this exciting opportunity at Paradise Architectural PANELS & STEEL. Join our team and help us continue to provide top-quality products and services to our clients.
$50k-71k yearly est. 16d ago
Inperson Interview for Technical Writer in Dallas TX
360 It Professionals 3.6
Technical writer job in Dallas, TX
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title: Sr TechnicalWriter
Location : Dallas, TX 75254
Duration : 8 + months ( temp to perm for the right person)
Qualifications
Education and Years of Experience
Bachelor's degree in a related field (English, Communications, Technical Writing, Instructional Design) or equivalent work experience. Advanced to expert level written communications skills are required.
Minimum 6-8 years' experience developing user manuals, help systems, and CBT modules, including 3 -5 years' experience developing user documentation/CBT for large, functionally complex systems.
·
5+ years' experience with tools such as FrameMaker, Microsoft Word, MadCap Flare, Captivate, Brainshark, Camtasia, RoboHelp, Microsoft Visio, etc.
·
Experience using information development tools to single-source user manuals and help systems is a plus.
·
Experience working in globally dispersed work teams (onshore and offshore resources) is a plus.
·
Experience in developing training materials is desirable.
·
Experience with instructional design principles is desirable.
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
$47k-63k yearly est. 1d ago
Technical Writer
Procom Consultants Group 4.2
Technical writer job in Richardson, TX
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
TechnicalWriter
On behalf of our client, Procom Services is searching for a TechnicalWriter for a contract opportunity in Dallas, TX.
TechnicalWriter
Job Details
Provide professional assistance to internal and external customers with technical communication projects. Able to write, rewrite, edit, and proofread technical documents, promotional materials, online content, internal publications, and business development deliverables. Conduct quality control checks to ensure compliance with guidelines, specifications and deadlines. Maintain a high level of customer satisfaction.
POSITION DUTIES AND RESPONSIBILITIES:
Contribute to developing documentation methodology, frameworks and techniques for producing technical communications.
Use effective project management to meet established deadlines.
Use skills as a seasoned, experienced professional with a full understanding of industry practices, company policies, and procedures.
Execution of knowledge management ranging from producing content management and managing customer services content to open collaborative authoring, based on KCS principles.
Identify, build, design and publish templates with an eye for reuse for consistency.
Apply principles and methods of curriculum and training design, teaching and instruction for individuals and groups to development of communications.
Work with internal teams and SME to obtain an in-depth understanding of the product and the documentation requirements, considering alternative ways to inform and entertain via written, oral, and visual media.
Develop and document standard policy, operating process/procedure and customer service guidelines relating to IT support.
Assist in processing content requests, prioritization and assignment of projects. Prepare and assist with preparation, coordination, copyediting, and proofing of large and small proposals.
Design, create and maintain appropriate information architecture.
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience, paying attention to detail.
Write end-user and internal-user procedural/task-based documentation such as user's guides, getting started guides, best practices, and knowledge base articles.
May also write easy-to-understand user interface text, online help, FAQs and developer guides.
TEAM LEAD RESPONSIBILITIES
(if applicable)
:
Ability to fill in as acting Team Lead when necessary
Serve as mentor to interns.
TechnicalWriter Mandatory Skills
Strong interpersonal communication skills in both developing collaborative relationships with SME and work with a wide range of people within the organization. Able to function as part of a multi-disciplinary team.
Must have excellent verbal communication skills.
Must have reliability and a strong sense of responsibility including ability to meet aggressive deadlines.
Ability to work independently and take ownership.
Expert computer skills including proficiency in Adobe Acrobat, Photoshop, Microsoft Office, Visio, Project, SharePoint, Image capturing, HTML, etc.
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Familiarity with conventions in form, structure, and notation of technical writing. Superior command of the English language including rules and usage.
Ability to maintain discretion and confidentiality.
Ability to manage and organize small to medium projects effectively with strong analytical, planning, organizational, and time management skills.
Expertise using Content Management/Knowledge Management tools highly desired. Working experience in IT Services Management and knowledge or experience in the application of “Knowledge Centered Support” and ITIL practices preferred.
Experience with multiple writing styles: technical, creative, marketing.
Experience in web design and computer graphics helpful.
Strong research skills including gathering and analyzing data from multiple sources (subject matter experts, project managers) to develop Web content, and possibly training materials and online help content.
A bachelor's degree in communication or technical discipline or equivalent experience required
ITIL, MOS Certification preferred
4-8 years or more of related experience
Ability to travel as required.
Ability to lift 50lbs.
TechnicalWriter
Start Date
ASAP
TechnicalWriter
Assignment Length
7+ months
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in
Word
format only.
$49k-65k yearly est. 1d ago
____Technical Writer - March 2024
Keltia Design, Inc.
Technical writer job in Fort Worth, TX
We are always looking forward to receiving resumes from candidates with skills and technical experience in the aerospace sector. We are very happy to receive speculative resumes if you are looking for a career change within the aerospace industry. Our flexible recruitment services will provide you with the following employment options:
* Contract
* Contract to Direct
* Direct
Our experienced consultants are experts in their field and are well placed to advise you on all aspects of aerospace recruitment opportunities, and employment trends.
$50k-71k yearly est. 2d ago
Technical Writer
Lightedge Solutions 3.3
Technical writer job in Dallas, TX
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
We are seeking a TechnicalWriter to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The TechnicalWriter partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities:
A successful TechnicalWriter will support Lightedge's documentation and training ecosystem by:
Developing and maintaining documentation:
Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed.
Documenting services and operations:
Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows.
Supporting technical training development:
Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS).
Owning documentation standards:
Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets.
Collaborating with SMEs:
Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows.
Translating complexity for different audiences:
Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness.
Managing documentation tools and repositories:
Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable.
Maintaining the documentation lifecycle:
Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum.
Ensuring accuracy and quality:
Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices.
Contributing to cross-team initiatives:
Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations.
Driving continuous improvement:
Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency.
Experience:
3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization.
Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation.
Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content.
Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate.
Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows.
Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity.
Familiarity with cloud, networking, security, or data center technologies is strongly preferred.
Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus.
Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs.
Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment.
Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial.
Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
$45k-60k yearly est. Auto-Apply 26d ago
Technical Writer
Shaw Systems 4.7
Technical writer job in Dallas, TX
Summary/Objective
Shaw Systems is a national software development company that has an established record of solid financial performance and an excellent reputation for providing quality products. We are seeking a motivated individual to work as a TechnicalWriter I with our credit-based financial software products that run on multiple platforms. Experience in the banking or the auto finance industry is plus.
**Please include your portfolio with your resume submission to be considered for this role**
Responsibilities
Write and edit documentation for a wide range of franchise business audiences including manuals, procedures, policies, user guides, training materials, and other documentation for a variety of uses.
Write, rewrite, and/or edit documentation, communication, and reference materials for a variety of projects and purposes.
Work with subject matter experts and team members to ensure that written product communicates information in a clear, appropriate, and applicable manner.
Analyze feedback provided by clients and determine how to best integrate that with our existing bank of content to meet client needs.
Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding.
Provide a high degree of quality assurance by reading documents objectively and closely for structure, coherence, logic, tone, and style and ensure end products meet client expectations.
Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
Maintain records and files of work and revisions.
Edit, standardize, or make changes to material prepared by other writers.
Organize, plan, and prioritize work utilizing project management and communication tools.
Requirements
Communicating effectively as appropriate for the needs of the audience
Ability to write in explanatory and procedural styles for multiple audiences
Must possess solid organizational and detail-oriented expertise and the ability to handle numerous projects at one time
Manage numerous projects with frequent interruptions and shifting priorities while meeting deadlines with minimal supervision.
Experience in financial lending would be helpful
Preferred Skills
Intermediate level knowledge of content management systems (MadCap Flare preferred)
Intermediate level knowledge of Adobe Acrobat Pro
Intermediate-Expert level knowledge of Microsoft Office Suite
Exposure/Knowledge of JIRA/Confluence would be helpful
Education / Certifications
Bachelor's Degree majoring in Technical Writing, strongly preferred.
Location
This position may work from any of the following locations: Hybrid office schedule if within 75 miles of the Houston, TX or Richmond, VA office. Remote with the ability to travel at least 5% from the following states: Texas if more than 75 miles from the office location, Virginia if more than 75 miles from the office location, Florida, Georgia, Idaho, Louisiana, Michigan, New Jersey, Minnesota, North Carolina, Pennsylvania, Utah.
** Shaw Systems employees are not authorized to work in any state not listed above our outside of the US without specific written permission from their direct manager and approval from the Information Security Office.**
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment and Physical Demands
This is a full-time position. Days of work are Monday through Friday. The daily schedule may vary from 7 am - 4 pm, 8 am - 5 pm or 9 am - 6 pm, and occasional afterhours or weekend work may be required. Hours may vary or exceed 40 in any given week depending on the needs of the business.
Travel
5 - 10% domestic travel required to either Shaw office location.
EEO Statement
Shaw provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Shaw complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$49k-61k yearly est. 5d ago
Technical Writer
Litex Industries 3.1
Technical writer job in Grand Prairie, TX
Job Title: TechnicalWriter Department: Design/Graphics Division: Litex Industries, Limited. Reports to: Director of Graphic Services and Marketing FLSA Status: Exempt Qualifications:
2 plus years of experience as a TechnicalWriter.
College degree in a related field of study preferred.
Superior writing and proofing skills with diligence regarding grammar, spelling, and punctuation.
Strong working knowledge of Adobe Illustrator and Creative Suite.
Ability to adjust to changing priorities and deadlines.
Experienced working individually or in a team environment.
Skilled at multitasking and working in a challenging environment.
Bi-lingual English/Spanish preferred but not mandatory.
Be able to interpret and understand technical information as it relates to products.
Excellent verbal and written communication.
Proficient use of Adobe Creative suite.
Knowledge of Spanish language and correct usage.
Adaptable to change
Primary Purpose:
The TechnicalWriter / Translator is a position that requires strong mindfulness and often involves interaction with our factories, inside sources and our largest customer.
Major Responsibilities:
Work collaboratively with internal resources to develop a variety of documents, guides, reference materials, and instructions.
Produce high-quality instruction manuals for our customers to easily understand and follow.
Translate technical assembly of products into easy-to-understand documentation using established template.
Ensure documentation follows the company's standards and branding guidelines.
Gather feedback and revise documentation as needed.
Translate English instruction manuals into Spanish.
Proofread and correct instruction manuals.
Format manuals in to French Canadian.
Attend and give input in project update meetings.
Assist other departments with translations when necessary.
Work with Quality Control department on best assembly methods of products.
Assemble company products from samples to understand the correct and most efficient method of assembly, installation, and operation to create precise installation manuals.
Gather information and understand technical concepts to create accurate and user-friendly installation documentation for company branded products and private label products.
Collaborate with subject matter experts and factories to obtain necessary information.
Review technical specifications to ensure the accuracy and completeness of documentation.
Write and edit user manuals, installation guides, and other technical documentation as required.
Organize and structure information effectively to present it clearly and logically, ensuring ease of use and understanding for the target audience.
Ensure consistency and adherence to established documentation standards.
Conduct thorough reviews and revisions of existing documentation to improve clarity, accuracy, and usability.
Keep updated with industry trends, best practices, and regulations to improve documentation quality and effectiveness continuously.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Other duties as assigned:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Other duties as assigned:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
$40k-68k yearly est. Auto-Apply 60d+ ago
Associate Technical Writer (4382)
Zeomega 4.3
Technical writer job in Plano, TX
Associate TechnicalWriter will be responsible for individually creating and maintaining the end user product documentation, including but not limited to user guides, online help, release guides, tutorials, and other ad hoc documentation deliverables such as developing videos using Captivate
PRINCIPLE JOB RESPONSIBILITIES:
* Organize and complete writing assignment according to set standards. Ensure brevity, clarity, conciseness, and adherence to the style guide and terminology guidelines.
* Create self-learning tutorial videos using Captivate.
* Create and maintain product documentation for concurrent and past releases.
* Develop a strong knowledge of the product to be regarded as an SME.
* Collaborate effectively with cross-functional teams to gather information.
* Ensure delivery of quality documentation by following review and delivery processes and procedures.
* Ensure proper storage and archiving of documentation by following version control policies and procedures.
* Ensure strict adherence to the delivery schedules.
* Experience creating CBTs, and technical documentation for administrator and end user audience.
* Intermediate to expert level experience with documentation tools: Adobe TCS (FrameMaker, Robohelp, and Captivate)
* Excellent technical writing skills and ability to peer review technical documents for grammar, content and style of writing.
* Ability to work under tight timelines.
* Experience using version control tools such as Git.
* Excellent verbal and written communication skills.
* Independent, self-driven, and collaborative.
* Ability to work on multiple projects simultaneously, in a fast-paced environment.
* Ability to work well in a team, and with minimum supervision.
* Knowledge of single-sourcing can be an advantage.
* 0.5-3 years of experience in technical writing/ documentation
Education
Bachelor's degree/Master's degree from reputed University
Skills
FC - Written Communication
FC - Oral Communication
BC - Dependability and Reliability
FC - Client Focus
BC - Time Management
BC - Initiative
Competencies
BC - Collaboration & Interpersonal Skills
DC - US Healthcare domain Knowledge
FC - Analytical Skills
FC - Communication Skills
FC - Quality
PC - Jiva Product Knowledge
TC - Authoring Tools - FrameMaker
TC - Editing and Proofreading
TC - Publishing Tools - DITA
TC - Technical Writing Concepts
TC - Web Help Tool - Robohelp
$43k-57k yearly est. 16d ago
Technical Writer Full Time
OPEX 4.7
Technical writer job in Plano, TX
OPEX Corporation is currently looking for a full-time TechnicalWriter with software or hardware writing experience to join our growing team. This position is a hybrid in-person and work from home position based in Plano, TX. You should have at least 3-5 years' experience writing technical documentation or developing user interfaces and enjoy working on cutting-edge products such as robots!
Responsibilities
Assist with creating and updating maintenance manuals, installation manuals, service bulletins, and both technician and user manuals.
Use Jira and Confluence to track issues and update Styles and Standards
Gather information from engineering documentation, site visits, and interviewing SMEs and Technical Trainers.
Travel to our Moorestown, NJ office to gain hands-on experience with our machines and robots.
Requirements & Qualifications
Bachelor's Degree with emphasis on writing composition, communication, or engineering.
3-5 years' experience writing technical documentation.
A good mix of software and hardware writing experience preferred.
Familiarity with topic-based writing style, structured authoring, and single-sourcing.
Familiarity with MadCap Flare, Photoshop, Acrobat Pro, and Snagit.
Self-motivated, able to work and contribute within a team environment and alone.
Willing and able to learn new technology and software, and eager to share your knowledge and experience with the rest of the team.
Attention to detail and technical accuracy.
Able to effectively handle multiple projects simultaneously.
Able to travel 3-4 days per every six months.
Physical/Work Environment
Office and manufacturing settings, OPEX Corporation facility in Plano, TX.
Company Overview
OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers.
With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure.
We are a family-owned business and operated organization with more than 1200 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day. We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions.
At OPEX, we are Next Generation Automation.
Benefits:
Benefits include, but are not limited to:
Full medical, dental, and vision with low employee contribution rates
Paid holidays and PTO allowance
401k with matching and profit sharing
Basic life insurance, short-term and long-term disability
Tuition reimbursement available
OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.
$53k-69k yearly est. Auto-Apply 1d ago
Marketing Content Writer
Uworld 3.9
Technical writer job in Coppell, TX
UWorld is a global leader in academic and professional education. We have helped millions of undergraduates, graduates, and professionals successfully prepare for and pass high-stakes accounting, finance, graduate school, high school, legal, medical, nursing, and pharmacy exams. Our marketing team shapes how we connect with diverse audiences through impactful, high-quality content that drives engagement and empowers success.
We are seeking a full-time, Dallas/Fort Worth-based marketing content writer who can effectively:
* Craft compelling B2B and B2C marketing content that educates, engages, inspires, and communicates the value of our products.
* Work as part of a shared services team that includes designers, videographers, social media specialists, and email marketing experts to improve efficiencies and create cohesive messaging.
* Collaborate and effectively communicate with subject matter experts and product marketing managers to deliver targeted content for web pages, email campaigns, blogs, brochures, infographics, video scripts, press releases, and more.
* Inspire and challenge peers to raise the overall quality of our writing.
* Bring our mission to life while maintaining a consistent brand voice and driving results.
In 2026, our marketing content team will focus on objective-based marketing for all our verticals. This writer will be tasked with addressing user pain points in content, working closely with product marketing managers and metrics to help design a content strategy that informs learners about the "why" and guides them to the best test prep solutions for their needs.
Responsibilities include:
* Write clear, engaging, and impactful marketing copy for web pages, email campaigns, blogs, brochures, infographics, video scripts, press releases, and more.
* Craft thought leadership pieces such as whitepapers, eBooks, and bylined articles that establish UWorld as a trusted authority.
* Optimize content for SEO to increase visibility and engagement.
* Collaborate with internal teams to ideate and execute creative concepts for marketing campaigns and seasonal promotions.
* Partner with designers and marketing strategists to develop materials that inspire and guide customers across their journey.
* Manage multiple projects simultaneously, meeting deadlines, and delivering polished content at scale.
* Apply provided feedback with flexibility and professionalism while maintaining UWorld's brand voice.
* Follow AP and custom brand and style guidelines to ensure professionalism, consistency, and accuracy.
Minimum Qualifications:
* Bachelor's degree in marketing, communications, journalism, or a related field.
* 5+ years of experience in B2B and B2C marketing content writing with a portfolio showcasing diverse content.
* Strong knowledge of AP style and SEO best practices.
* Exceptional writing, self-proofreading, communication, and organizational skills.
* Strong interpersonal skills and the ability to collaborate across teams.
* Ability to thrive in a fast-paced, dynamic environment with tight deadlines.
Preferred Qualifications:
* Experience with industries including healthcare and education.
* Proficiency with content management tools such as Monday.com, Trello, or Asana.
Why Join UWorld?
At UWorld, you'll find a collaborative and supportive environment where your ideas matter and your work makes a difference. Join us to create marketing experiences that help learners achieve their goals and succeed in their fields. This is your chance to do work that not only challenges you but also inspires you.
$45k-63k yearly est. 10d ago
Content Writer
Comparepower.com
Technical writer job in Dallas, TX
ComparePower is seeking a creative storyteller to help share our vision, promote our brand, and make an impact across different digital platforms.
As part of the content team, you will write, develop, edit, and publish content and copy for a variety of digital platforms, including websites, blogs, videos, email marketing campaigns, advertising campaigns, social media posts, infographics, whitepapers, and more.
We are looking for an independent thinker who enjoys a high growth, performance culture in a fast-paced and entrepreneurial environment that rewards top performers.
About Us
Compare Power ( ComparePower.com ) is a technology-enabled sales and marketing company based in Dallas. Since 2009, the company has been on a mission to simplify the complexities that exist in the deregulated Texas electricity market. With over 45,000 reviews and 4 million users, Compare Power h as become the most highly rated platform in the industry for consumers and businesses to shop, compare, and select an energy provider. We believe every Texan deserves genuine satisfaction with their electricity rate choice and should enjoy the experience of choosing.
Responsibilities
Research, write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more.
Produce content that motivates, inspires, educates, informs, sells, and simply provides information, across a multitude of digital platforms.
Use your knowledge of SEO and content development to create digital content that helps us g et found via search engines, and showcases our company as a leader within the industry.
Produce digital content that has a positive impact on the company, its customers, and the industry.
Qualifications
Strong portfolio of work as a content writer.
Bachelor's degree in English, communications, journalism, or a related field with demonstrated writing, editing, copyediting, and proofreading skills
The ability to proactively seek out and find stories with limited guidance or direction.
Strong research and analytical skills, identifying topics of interest with a clear point of view.
Understanding of different writing styles that appeal to various target audiences.
Experience creating content strategies and maintaining a content calendar.
Able to translate creative ideas into persuasive copy.
Meeting deadlines in a fast-paced environment.
Bonus Experience
Experience creating content on electricity choice topics and themes in Texas.
Experience writing copy for Google ads, SEO, and paid media.
What This Role Offers You
The opportunity to join a High-Growth, Entrepreneurial Company. Our growth requires that we continually improve how we do things, and we are seeking people who are excited to grow with us.
We're a lean organization: you'll work closely with those in senior leadership and have exposure to our Executive team (including CEO and COO).
Your dedication and expertise could result in the company making large investments and new business opportunities, therefore your talent and contributions would positively direct your successes within the organization.
In addition to a very competitive salary, we offer a great benefits package including medical, dental, and vision; a generous 401K contribution paid by the company (6%), and an annual bonus (based on the performance of the organization and your overall contributions.)
$41k-63k yearly est. Auto-Apply 60d+ ago
Inperson Interview for Technical Writer in Dallas TX
360 It Professionals 3.6
Technical writer job in Dallas, TX
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title: Sr TechnicalWriter
Location : Dallas, TX 75254
Duration : 8 + months ( temp to perm for the right person)
Qualifications
Education and Years of Experience
Bachelor's degree in a related field (English, Communications, Technical Writing, Instructional Design) or equivalent work experience. Advanced to expert level written communications skills are required.
Minimum 6-8 years' experience developing user manuals, help systems, and CBT modules, including 3 -5 years' experience developing user documentation/CBT for large, functionally complex systems.
· 5+ years' experience with tools such as FrameMaker, Microsoft Word, MadCap Flare, Captivate, Brainshark, Camtasia, RoboHelp, Microsoft Visio, etc.
· Experience using information development tools to single-source user manuals and help systems is a plus.
· Experience working in globally dispersed work teams (onshore and offshore resources) is a plus.
· Experience in developing training materials is desirable.
· Experience with instructional design principles is desirable.
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
$47k-63k yearly est. 60d+ ago
Technical Writer
Procom Consultants Group 4.2
Technical writer job in Richardson, TX
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
TechnicalWriter
On behalf of our client, Procom Services is searching for a TechnicalWriter for a contract opportunity in Dallas, TX.
TechnicalWriter Job Details
Provide professional assistance to internal and external customers with technical communication projects. Able to write, rewrite, edit, and proofread technical documents, promotional materials, online content, internal publications, and business development deliverables. Conduct quality control checks to ensure compliance with guidelines, specifications and deadlines. Maintain a high level of customer satisfaction.
POSITION DUTIES AND RESPONSIBILITIES:
Contribute to developing documentation methodology, frameworks and techniques for producing technical communications.
Use effective project management to meet established deadlines.
Use skills as a seasoned, experienced professional with a full understanding of industry practices, company policies, and procedures.
Execution of knowledge management ranging from producing content management and managing customer services content to open collaborative authoring, based on KCS principles.
Identify, build, design and publish templates with an eye for reuse for consistency.
Apply principles and methods of curriculum and training design, teaching and instruction for individuals and groups to development of communications.
Work with internal teams and SME to obtain an in-depth understanding of the product and the documentation requirements, considering alternative ways to inform and entertain via written, oral, and visual media.
Develop and document standard policy, operating process/procedure and customer service guidelines relating to IT support.
Assist in processing content requests, prioritization and assignment of projects. Prepare and assist with preparation, coordination, copyediting, and proofing of large and small proposals.
Design, create and maintain appropriate information architecture.
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience, paying attention to detail.
Write end-user and internal-user procedural/task-based documentation such as user's guides, getting started guides, best practices, and knowledge base articles.
May also write easy-to-understand user interface text, online help, FAQs and developer guides.
TEAM LEAD RESPONSIBILITIES (if applicable):
Ability to fill in as acting Team Lead when necessary
Serve as mentor to interns.
TechnicalWriter Mandatory Skills
Strong interpersonal communication skills in both developing collaborative relationships with SME and work with a wide range of people within the organization. Able to function as part of a multi-disciplinary team.
Must have excellent verbal communication skills.
Must have reliability and a strong sense of responsibility including ability to meet aggressive deadlines.
Ability to work independently and take ownership.
Expert computer skills including proficiency in Adobe Acrobat, Photoshop, Microsoft Office, Visio, Project, SharePoint, Image capturing, HTML, etc.
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Familiarity with conventions in form, structure, and notation of technical writing. Superior command of the English language including rules and usage.
Ability to maintain discretion and confidentiality.
Ability to manage and organize small to medium projects effectively with strong analytical, planning, organizational, and time management skills.
Expertise using Content Management/Knowledge Management tools highly desired. Working experience in IT Services Management and knowledge or experience in the application of “Knowledge Centered Support” and ITIL practices preferred.
Experience with multiple writing styles: technical, creative, marketing.
Experience in web design and computer graphics helpful.
Strong research skills including gathering and analyzing data from multiple sources (subject matter experts, project managers) to develop Web content, and possibly training materials and online help content.
A bachelor's degree in communication or technical discipline or equivalent experience required
ITIL, MOS Certification preferred
4-8 years or more of related experience
Ability to travel as required.
Ability to lift 50lbs.
TechnicalWriter Start Date
ASAP
TechnicalWriter Assignment Length
7+ months
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
$49k-65k yearly est. 60d+ ago
Technical Writer
Lightedge 3.3
Technical writer job in Dallas, TX
Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
We are seeking a TechnicalWriter to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The TechnicalWriter partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities:
A successful TechnicalWriter will support Lightedge's documentation and training ecosystem by:
Developing and maintaining documentation:
Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed.
Documenting services and operations:
Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows.
Supporting technical training development:
Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS).
Owning documentation standards:
Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets.
Collaborating with SMEs:
Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows.
Translating complexity for different audiences:
Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness.
Managing documentation tools and repositories:
Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable.
Maintaining the documentation lifecycle:
Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum.
Ensuring accuracy and quality:
Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices.
Contributing to cross-team initiatives:
Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations.
Driving continuous improvement:
Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency.
Experience:
3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization.
Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation.
Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content.
Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate.
Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows.
Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity.
Familiarity with cloud, networking, security, or data center technologies is strongly preferred.
Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus.
Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs.
Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment.
Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial.
Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$45k-60k yearly est. 26d ago
Biology Curriculum Manager and Content Writer
Uworld 3.9
Technical writer job in Coppell, TX
Are you a strategic, growth-minded biology educator with a knack for making tough topics easy and fun to learn? If so, we'd love to have you join our vibrant team at UWorld, a leading company in MCAT, AP, and other high-stakes exam preparation! We are committed to empowering students to excel in their academic and professional journeys, and we are seeking a Biology Curriculum Manager to drive the creation, quality, and innovation of our instructional materials.
In this role, you will guide a team of subject matter experts, collaborate cross-functionally with educational and product leaders, and influence the development of resources used by thousands of learners each day. You'll join a dynamic, mission-driven organization that values high standards, creative problem-solving, and a healthy work-life balance.
If you're excited about bringing learning to life and making each day at work enjoyable, read on!
Responsibility
Develop and manage the development of MCAT and Advanced Placement Biology Products
Role Requirements
* Master's degree or higher in Biology or a related biomedical science field
* At least 4 years of experience teaching at a college, university, or equivalent institution
* At least 2 years of leadership experience in a related industry or project management experience
* Proficiency in using data and technology to improve a team's operational efficiency
* Drive to meet critical project deadlines and goals
Reporting Structure and Expectations
* Report to the Director of the Pre-Health Education Department
* Clearly communicate goals set by Senior Leadership to team members
* Embody the company's core values and culture regarding student focus, innovation, and quality
Mentorship, Leadership, and Employee Growth Paths
* Create a supportive and collaborative team environment
* Conduct regular and annual performance reviews with employees
* Empower team members from all backgrounds with the skills and mentorship they need to perform optimally
Day-to-Day Team Operations
* Assess/review content and products created by the team and ensures quality adheres to UWorld standards
* Assess applicants and hires and trains new team members
* Oversee the day-to-day operations of the department
* Interface with sales and marketing to provide necessary expertise for key projects
* Creating original exam-style questions and answer explanations for our digital MCAT Biology and AP Biology Question Banks
* Developing additional digital and print materials, including:
* Video lecture slides and scripts
* Educational flashcards
* Educational lecture slides
* Progress quizzes
* Content for Biology review books/study guides
* Other curricular materials as needed
* Ensuring all content aligns with exam blueprints and reflects best practices in instructional design
Why You'll Love Working at UWorld
* Competitive compensation based on experience
* Generous paid time off-including parental and bereavement leave, plus a full week off during the winter holiday season
* 8 hours of paid volunteer time per year
* Comprehensive benefits: medical, dental, vision, life, disability, and even pet insurance!
* 401(k) with a 5% employer match (eligible after 90 days of employment)
* Professional growth opportunities, including annual learning and development programs
* Onsite fitness classes and wellness initiatives
* Departmental team-building events, such as fun team activities and outings to local restaurants, monthly birthday parties, and potlucks
* A fun-loving company-wide Social Committee that hosts awesome inclusive events- Field Day, Halloween Costume Party, Annual Company Gala, and many more!
At UWorld, we celebrate the power of diverse ideas, experiences, and talents. We're proud to be an equal opportunity employer committed to building an inclusive environment-free from discrimination based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. If you need any accommodation during the application or hiring process, please let us know.
Join us in our mission to make the hard stuff easy to understand and to help the next generation of physicians and scientists succeed! If you're ready to bring your biology expertise and love for teaching to a company that knows how to work hard and play hard, we'd love to hear from you. Apply today!
How much does a technical writer earn in Grand Prairie, TX?
The average technical writer in Grand Prairie, TX earns between $42,000 and $83,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.
Average technical writer salary in Grand Prairie, TX
$59,000
What are the biggest employers of Technical Writers in Grand Prairie, TX?
The biggest employers of Technical Writers in Grand Prairie, TX are: