Technical Writer
Technical writer job in Monroe, NC
Our Client is seeking a Technical Writer to join their growing team!
The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner.
Position Title: Technical Writer
Location: Monroe, NC Fully onsite
Interview Process: 2 rounds
Length: Contract | 6+ Months
Note : Defense experience very much preferred.
Ideal Candidate:
Develop comprehensive documentation that meets organizational standards.
Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content.
Write user-friendly content that meets the needs of target audience, turning insights into language for user success.
Responsibilities
Research, outline, write, and edit content, working closely with various departments to understand project requirements.
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
Research, create, and maintain information templates that adhere to organizational standards.
Develop content in alternative media forms for maximum usability.
Knowledge Skills & Abilities
Proven ability to quickly learn and understand complex subject matter.
Experience in writing documentation and procedure manuals for various audiences.
Superb written communication skills, with a keen eye for detail.
Experience in working with engineers and operations to improve user experience, refine content, and create visuals and diagrams for technical support content.
Ability to handle multiple projects simultaneously. Education & Experience
Bachelor's degree or equivalent work experience.
Demonstrated efficiency in Microsoft Office applications and Adobe Acrobat professional.
IT Business Analyst - Salesforce
Technical writer job in Charlotte, NC
Compensation: $120,000-$150,000
IT Business Analyst - Salesforce
Inceed has partnered with a great company to help find a skilled IT Business Analyst!
You'll serve as the primary Salesforce administrator and a business process expert, collaborating closely with leadership, and cross-functional teams to streamline workflows, solve business pain points, and drive efficiency. This is a chance to make an immediate impact while working in a dynamic, innovative environment.
Responsibilities:
Serve as main Salesforce administrator: maintain, update, optimize, build dashboards, support users, and ensure best practices.
Collaborate with Sales, Marketing, Manufacturing, Finance, HR, and Supply Chain teams to understand processes, gather requirements, and translate business needs into actionable solutions.
Lead process improvement initiatives and technology projects: automate workflows, simplify processes, coordinate testing, and ensure projects are delivered on time and within budget.
Provide troubleshooting, training, and support for Salesforce users to ensure system reliability and adoption.
Build strong relationships across teams and external vendors to foster collaboration and alignment.
Required Qualifications & Experience:
5+ years of Salesforce.com experience, including administration and business process optimization.
Bachelor's degree in Information Services, Business, or related field (or equivalent experience).
Experience developing, implementing, and supporting sales and marketing business processes and systems.
Strong project management skills; PMI or Six Sigma certification a plus.
Excellent analytical, troubleshooting, and customer service skills.
Nice to Have Skills & Experience:
Experience with Microsoft Power BI for reporting and analytics.
Prior experience with Oracle EBS or SAP ERP implementation/support.
Technical background in IT systems, AI tools, or process automation.
Familiarity with multi-site manufacturing or cross-functional collaboration.
Perks & Benefits:
Comprehensive health, financial, and wellness benefits, including medical, dental, vision, life and disability insurance, 401(k) with company contribution, tuition reimbursement, and support for mental health and caregiving.
Comprehensive support for employees and families, including tuition reimbursement, 529 college savings with company match, fertility and family-building assistance, mental health resources, and backup care.
If you are interested in learning more about the IT Business Analyst - Salesforce opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Oracle ERP Technical Business Analyst
Technical writer job in Charlotte, NC
We re looking for an IT leader with strong Oracle applications expertise to drive business process improvements, deliver technology solutions, and partner with business teams across finance, manufacturing, supply chain, HR, sales, and analytics. This role blends hands-on technical work with project leadership, ensuring that systems and processes are reliable, scalable, and aligned to business needs.
What You ll Do
Lead the delivery, support, and continuous improvement of Oracle-based business applications.
Partner with business and manufacturing teams to identify opportunities, streamline processes, and deliver solutions.
Oversee projects from planning through implementation, ensuring clear objectives, timelines, and budgets.
Provide subject matter expertise in applications, integration, reporting, and business processes.
Build strong relationships with internal stakeholders and external service providers.
Ensure system reliability, data integrity, and disaster recovery readiness.
What We re Looking For
Bachelor s degree in Information Systems, Computer Engineering, or related field.
Experience with Oracle EBS and/or Fusion implementations and support.
Strong SQL and integration development skills (SharePoint, Azure Integration Services, EDI).
Proven track record in business process design and improvement.
Project management expertise; PMI or Six Sigma certifications a plus.
Excellent problem-solving skills and a strong customer service orientation.
Why Join Us?
You ll play a key role in shaping the way technology drives our business from streamlining processes to delivering innovative solutions. If you thrive at the intersection of business and IT, this role offers the chance to make a broad, visible impact.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Desired Skills and Experience
We re looking for an IT leader with strong Oracle applications expertise to drive business process improvements, deliver technology solutions, and partner with business teams across finance, manufacturing, supply chain, HR, sales, and analytics. This role blends hands-on technical work with project leadership, ensuring that systems and processes are reliable, scalable, and aligned to business needs.What You ll DoLead the delivery, support, and continuous improvement of Oracle-based business applications.Partner with business and manufacturing teams to identify opportunities, streamline processes, and deliver solutions.Oversee projects from planning through implementation, ensuring clear objectives, timelines, and budgets.Provide subject matter expertise in applications, integration, reporting, and business processes.Build strong relationships with internal stakeholders and external service providers.Ensure system reliability, data integrity, and disaster recovery readiness.What We re Looking ForBachelor s degree in Information Systems, Computer Engineering, or related field.Experience with Oracle EBS and/or Fusion implementations and support.Strong SQL and integration development skills (SharePoint, Azure Integration Services, EDI).Proven track record in business process design and improvement.Project management expertise; PMI or Six Sigma certifications a plus.Excellent problem-solving skills and a strong customer service orientation.Why Join Us?You ll play a key role in shaping the way technology drives our business from streamlining processes to delivering innovative solutions. If you thrive at the intersection of business and IT, this role offers the chance to make a broad, visible impact.
Technical Writer
Technical writer job in Hickory, NC
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.
Job Description
Duties:
Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, spare parts lists and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals. Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials.
Requirements:
· Must be able to work in a busy manufacturing environment.
· Resources may not be readily available.
· Must be able to find the necessary contacts for information.
Education:
· AAS or BS in an Engineering discipline preferred.
· Equivalent work experience may be considered on a case by case basis.
Experience:
· 10+ years preferred.
· Candidates with experience in new equipment installation projects or new plant implementations will be given preference.
Travel:
Travel required in NC area
Manager Must Haves:
· Technical experience working in a manufacturing environment
· Ability to clearly communicate with other team members and superiors
· Experience coordinating with engineering and other technical contacts to develop technical documentation.
Qualifications
Candidates with experience in new equipment installation projects or new plant implementations will be given preference.
Experience coordinating with engineering and other technical contacts to develop technical documentation.
Must be able to work in a busy manufacturing environment.
Additional Information
Kind Regards,
Pramod Kumar
Technical Recruiter
Integrated Resources, Inc.
DIRECT # - 732-844-8730
Technical Writer
Technical writer job in Charlotte, NC
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Technical Business Analyst
Technical writer job in Charlotte, NC
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $130,000.00 and $175,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
**Role Description**
A new centralized End User Computing (EUC) Governance Program within SMBC - Americas Division (AD) has been created as a partnership between Technology (AD Tech) & Risk Management (RMDAD) departments to establish a governance and management framework for EUC tools across business functions and using the 3 lines of defense model for internal control. The EUC Governance Program develops EUC guidelines and standards as well as establishes technology guidance, a control framework and monitoring mechanisms for SMBC AD's EUC tools and processes. The First Line of Defense (1LOD) EUC Governance Program partners with business functions to provide support in the compliance with established RMDAD policies, procedures and standards as well as drives initiatives to support consistent EUC tool control management practices and processes to minimize errors and issues. The 1LOD EUC Governance Program also ensures businesses functions align with other relevant company policies and standards, such as Data and Privacy, and manages the approach to measuring adherence to those guidelines.
The {Associate, VP} of EUC Governance is an experienced role not only supporting end-to-end management and oversight of EUC Governance Program activities for SMBC AD but also the tools / platforms employed to automate and evidence the governance workflow. The primary focus of this role is to coordinate with business functions in the implementation of new governance requirements, including discovery of EUC tools operating in the environment, risk & control assessments of identified EUC tools, facilitation of solution transition to IT process as appropriate, consult on the design & execution of controls for EUC tools, support and/or performance of EUC tool testing where needed and tracking of action plans to address any noted gaps or deficiencies. Additionally, the {Associate, VP} should have at least peripheral knowledge of key banking & financial services business uses in-scope of the program, such as financial, management & board reporting, compliance, front-office transaction processing and/or capital & treasury management.
**Role Objectives**
+ The {Associate, VP} of EUC Governance will be responsible for management and monitoring of EUC tools based on adherence to EUC policy, standards, and best practices.
+ This is a cross-functional role that will work with teams across first line of defense business sectors and the second and third lines of defense functions (i.e. Finance, Risk, Internal Audit, Compliance, Legal).
+ Manage activities related to EUC tools and support team on testing to ensure adherence to EUC policy. Work with team members to enforce the SMBC AD's policies with focus on EUC controls.
+ Assist in response to audit related inquiries in relation to EUC tools.
+ Conduct independent spot check reviews on targeted key business use areas. Communicate and track findings as required. Coordinate remediation efforts with the various stakeholders.
+ Collaborate with EUC owners / developers on training, communications, process optimization, policy oversight, strategy, and reporting teams to identify areas of improvement and provide input to developing comprehensive training, EUC tooling development and process improvement for the EUC Program.
+ Working with EUC Owners, EUC Developers, and other stakeholders to comply with EUC standards and the deployment and operation of an EUC Governance tool.
+ Assisting business partners with EUC reference inquiries, various EUC projects and other ad-hoc tasks as needed.
+ Create Data Quality checks and governance routines for EUC management.
+ Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function.
+ Integrates subject matter and industry expertise within a defined area.
+ Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.
**Qualifications and Skills**
+ Bachelor's degree or equivalent experience (Preferably in a Finance, MIS, Business or related discipline).
+ 3-5 years of business experience in finance, audit, risk, compliance, or regulatory management in banking / financial services. Specific knowledge of business processes in-scope for EUC governance is a plus: (Reporting - Financial, Regulatory, Risk, Executive Management, Board; Front-Office Operations, Compliance, Capital / Treasury Management, Tax).
+ Proficient in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Visio).
+ Proficient in various programming languages and tools used by business to develop EUC solutions (Python, R, Excel Power Apps, VBA, SQL, BI - Power BI / Tableau, Alteryx).
+ Strong process mapping skills required; ability to gather and analyze data, organize findings, build presentations
+ Ability to effectively communicate ideas, project status, and recommendations.
+ Adept at queries, report writing and presenting findings to all levels of business partners.
+ Strong planning and coordination skills for implementing brand new cross-functional processes and activities.
+ Assertive and self-confident to challenge status quo and propose diverse ideas within existing processes and business practices.
+ Pragmatic problem-solver, forward thinker with knowledge of broader financial business models and operating risks.
+ Strong relationship management skills with ability to deepen relationships and build partnerships across key support areas like Finance, Audit, Compliance, Data Office, other Technology Partners, Risk, and Legal.
+ Manage and own escalations through to resolution including root cause analysis, identify fix and preventative measures.
+ Effective analytical skills and proactive approach to problem-solving with limited supervision
+ Experience in operations and technology controls and monitoring preferred.
+ Ability to manage competing priorities and aggressive deadlines while remaining focused on critical detail.
+ Self-motivated, positive, creative, innovative thinker, customer-oriented, resourceful, flexible
+ Highly organized multi-tasker with the ability to prioritize and manage time strategically
**Additional Requirements**
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
EOE, including Disability/veterans
Technical Business Analyst
Technical writer job in Charlotte, NC
Job Level: Vice President Job Function: Governance & Assurance Employment Type: Full Time SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $130,000.00 and $175,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
A new centralized End User Computing (EUC) Governance Program within SMBC - Americas Division (AD) has been created as a partnership between Technology (AD Tech) & Risk Management (RMDAD) departments to establish a governance and management framework for EUC tools across business functions and using the 3 lines of defense model for internal control. The EUC Governance Program develops EUC guidelines and standards as well as establishes technology guidance, a control framework and monitoring mechanisms for SMBC AD's EUC tools and processes. The First Line of Defense (1LOD) EUC Governance Program partners with business functions to provide support in the compliance with established RMDAD policies, procedures and standards as well as drives initiatives to support consistent EUC tool control management practices and processes to minimize errors and issues. The 1LOD EUC Governance Program also ensures businesses functions align with other relevant company policies and standards, such as Data and Privacy, and manages the approach to measuring adherence to those guidelines.
The {Associate, VP} of EUC Governance is an experienced role not only supporting end-to-end management and oversight of EUC Governance Program activities for SMBC AD but also the tools / platforms employed to automate and evidence the governance workflow. The primary focus of this role is to coordinate with business functions in the implementation of new governance requirements, including discovery of EUC tools operating in the environment, risk & control assessments of identified EUC tools, facilitation of solution transition to IT process as appropriate, consult on the design & execution of controls for EUC tools, support and/or performance of EUC tool testing where needed and tracking of action plans to address any noted gaps or deficiencies. Additionally, the {Associate, VP} should have at least peripheral knowledge of key banking & financial services business uses in-scope of the program, such as financial, management & board reporting, compliance, front-office transaction processing and/or capital & treasury management.
Role Objectives
* The {Associate, VP} of EUC Governance will be responsible for management and monitoring of EUC tools based on adherence to EUC policy, standards, and best practices.
* This is a cross-functional role that will work with teams across first line of defense business sectors and the second and third lines of defense functions (i.e. Finance, Risk, Internal Audit, Compliance, Legal).
* Manage activities related to EUC tools and support team on testing to ensure adherence to EUC policy. Work with team members to enforce the SMBC AD's policies with focus on EUC controls.
* Assist in response to audit related inquiries in relation to EUC tools.
* Conduct independent spot check reviews on targeted key business use areas. Communicate and track findings as required. Coordinate remediation efforts with the various stakeholders.
* Collaborate with EUC owners / developers on training, communications, process optimization, policy oversight, strategy, and reporting teams to identify areas of improvement and provide input to developing comprehensive training, EUC tooling development and process improvement for the EUC Program.
* Working with EUC Owners, EUC Developers, and other stakeholders to comply with EUC standards and the deployment and operation of an EUC Governance tool.
* Assisting business partners with EUC reference inquiries, various EUC projects and other ad-hoc tasks as needed.
* Create Data Quality checks and governance routines for EUC management.
* Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function.
* Integrates subject matter and industry expertise within a defined area.
* Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.
Qualifications and Skills
* Bachelor's degree or equivalent experience (Preferably in a Finance, MIS, Business or related discipline).
* 3-5 years of business experience in finance, audit, risk, compliance, or regulatory management in banking / financial services. Specific knowledge of business processes in-scope for EUC governance is a plus: (Reporting - Financial, Regulatory, Risk, Executive Management, Board; Front-Office Operations, Compliance, Capital / Treasury Management, Tax).
* Proficient in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Visio).
* Proficient in various programming languages and tools used by business to develop EUC solutions (Python, R, Excel Power Apps, VBA, SQL, BI - Power BI / Tableau, Alteryx).
* Strong process mapping skills required; ability to gather and analyze data, organize findings, build presentations
* Ability to effectively communicate ideas, project status, and recommendations.
* Adept at queries, report writing and presenting findings to all levels of business partners.
* Strong planning and coordination skills for implementing brand new cross-functional processes and activities.
* Assertive and self-confident to challenge status quo and propose diverse ideas within existing processes and business practices.
* Pragmatic problem-solver, forward thinker with knowledge of broader financial business models and operating risks.
* Strong relationship management skills with ability to deepen relationships and build partnerships across key support areas like Finance, Audit, Compliance, Data Office, other Technology Partners, Risk, and Legal.
* Manage and own escalations through to resolution including root cause analysis, identify fix and preventative measures.
* Effective analytical skills and proactive approach to problem-solving with limited supervision
* Experience in operations and technology controls and monitoring preferred.
* Ability to manage competing priorities and aggressive deadlines while remaining focused on critical detail.
* Self-motivated, positive, creative, innovative thinker, customer-oriented, resourceful, flexible
* Highly organized multi-tasker with the ability to prioritize and manage time strategically
Additional Requirements
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
Nearest Major Market: Charlotte
Manager, IT Business Analyst - NAM Customer Excellence
Technical writer job in Charlotte, NC
+ Apply Now + Start applying with LinkedIn + **Please wait...** **Manager, IT Business Analyst - NAM Customer Excellence** Shelton, CT, US, 06484Charlotte, US, 28269 BIC Hybrid Description: For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.
Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.
It's a colorful world - make your mark by joining the BIC team today.
The **Manager, IT Business Analyst - NAM Customer Excellence** focuses on the execution part of Supply Chain which plays a crucial role in ensuring that technology solutions effectively meet the needs of the supply chain.
The Manager, IT Business Analyst also develops and delivers training to end-users, helping them to effectively use the new systems or processes. They provide ongoing support, addressing any issues that arise, troubleshooting problems, and ensuring that the solutions remain effective. They handle requests for changes or enhancements and coordinate with IT teams for system maintenance and updates.
Major Duties :
**Manage Design and Development**
+ Project Planning and Risk Management: Develop and oversee project plans, timelines, and resource allocation, identify and mitigate risks to ensure smooth project execution.
+ Business Needs and Functional Requirements: Assess business needs and translate them into detailed functional requirements.
+ Process and Application Design: Create detailed specifications for processes and application designs to meet business objectives.
+ Application Engineering: Configure and customize JDE, WMS, TMS applications to support business needs, adhering to GSC methodologies.
+ Training and Testing: Develop and conduct system training, and participate in system, integration, and user acceptance testing to ensure effective deployment and user proficiency.
**Manage Solution Implementation**
+ Setup and Configuration: Oversee the setup and customization of JDE, WMS, TMS applications, ensuring proper integration with existing systems.
+ Implementations and Training: Lead the implementation process and deliver training programs to ensure users are proficient with new setups and systems.
+ Application Rollout: Manage the deployment of new functionalities, systems and integrations across multiple locations, tailoring solutions to regional needs.
+ Process Documentation: Create and maintain detailed documentation for processes related to system setup, configuration, and usage.
+ Collaborate with cross-functional teams(IT, Finance, Supply Chain) to integrate new processes, functionalities with other enterprise systems (JDE, WMS, TMS, ...) and ensure data accuracy and consistency.
+ Conduct user acceptance testing (UAT) and facilitate training sessionsto ensure successful adoption and utilization of Supply chain applications: This includes preparing test cases, leading testing sessions, and training users.
+ Provide ongoing support and troubleshooting for users, addressing issues and optimizing system performance: This involves resolving user issues, monitoring system performance, and making necessary adjustments.
+ Stay updated on Supply Chain Execution best practices and industry trends, applying insights to continuously enhance demand planning and factory planning capabilities
**QUALIFICATIONS**
+ Bachelor's degree in engineering, Business Administration, Supply Chain Management, Information Systems, or related field.
+ Proven experience (6+ years) as an IT Supply Chain professional or similar role, with a focus on warehouse management systems, Order to cash, Transportation, Customer Service.
+ Fluent English. Spanish is a plus. We are working in a multicultural environment
+ Strong knowledges of Supply Chain Processes and Metrics
+ ERP and Supply Chain Systems: Experience with Enterprise Resource Planning (like JDEdwards (preferred), SAP, Microsoft Dynamics, ...), Warehouse Management, and Transportation Management systems
+ Data Analysis and Management: Proficiency in analyzing large datasets, understanding data modeling, and utilizing tools like SQL, Excel, or business intelligence platforms
+ Understanding of how to integrate various IT systems and platforms through APIs and other integration methods.
+ Business Analysis Skills
+ Project Management skills
+ Excellent Communication and Collaboration skills
+ Problem-Solving and Analytical Thinking
BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.
BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.
Technical Writer
Technical writer job in Charlotte, NC
Technical/Functional Skills Ability to communicate complex ideas clearly and concisely. Understanding the subject matter, often requiring experience in software development or related fields. Ability to gather and analyze information effectively. Expertise in improving document usability through visual elements like graphs and charts.
Expertise in tailoring communication based on the audience's knowledge and understanding.
Roles & Responsibilities:
* Develop, write, and maintain technical documentation for software applications, APIs, SDKs, and tools.
* Translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences.
* Collaborate with developers, product managers, and subject matter experts (SMEs) to gather information and validate content.
* Create and update user guides, online help, FAQs, knowledge base articles, and training materials.
* Ensure consistency, clarity, and compliance with company style guides and documentation standards.
* Use content management systems (CMS), version control tools, and publishing platforms to manage documentation.
* Participate in design and code reviews to stay informed about product changes and upcoming features.
* Continuously improve documentation based on user feedback and product updates.
* Maintain and update API documentation using tools like Swagger, Postman, or similar Generic Managerial Skills, If any
Good Communication Skills
Salary Range- $90,000-$100,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Technical Business Analyst
Technical writer job in Charlotte, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Technical Business Analyst
Duration: 8+ months contract
Location:Charlotte, NC
The successful candidate will have experience and expertise in:
• Eliciting requirements with business partners and tracking enhancement requests in a product backlog.
• Preferred experience with Agile development methodology.
• Writing Business Requirements Document (BRD), Functional System Design (FSD) documents, User Stories, and Use Cases.
• Working closely with development team.
• Preferred experience creating screen mockups.
• Thorough understanding of Software Development Life Cycle (SDLC) concepts.
• Working closely with QA team and tracking defects
Qualifications
experience creating screen mockups
creating Business Requirements Document (BRD), Functional System Design (FSD) documents, User Stories, and Use Cases.
Financial/ Banking industry experience
Additional Information
For more information, Please contact
Jyoti
************
Senior Technical Writer
Technical writer job in Charlotte, NC
Job DescriptionSenior Technical WriterEmployment Type: Full-Time, ExperiencedDepartment: Technology Support CGS is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Drafting and development of technical documentation related to a variety of projects in the IT space.- Work closely with project stakeholders to establish technical processes and procedures.- Document projects through the SDLC.- Provide status reports for multiple ongoing projects and related documentation efforts.- Assist with both user and admin level documentation.
Qualifications:- Excellent writing and Communication skills.- 5+ years experience with development of technical documentation.- 3+ years experience with development of user documentation.- Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.- Ability to produce quality work independently or in a group setting.- Experience with MS Office Suite including Visio.- Willingness and ability to pass background check/security screening.
Ideally, you will also have:- Familiarity with Business Intelligence/Analysis applications.- Experience with Government software development policies and procedures.- Client facing communication experience.- Federal Agency issued security clearance.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact: Email: *******************
#CJ
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Easy ApplyTechnical Business Analyst
Technical writer job in Charlotte, NC
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Minimum Qualifications:
• 3+ years of experience scheduling system changes among several internal teams
• Experience with technology tools for change management, scheduling and/or automation
• Solid skills in Microsoft PowerPoint, Excel, Word and SharePoint
• Experience understanding complex problems and suggesting solutions
• Strong analytical and problem solving skills with proven ability to perform the business analyst role for complex projects
Qualifications
Preferred Qualifications:
• 5+ years in leadership or supervisory roles and responsibilities
• 5+ years of experience taking a lead role in moderately complex technology projects.
• Knowledge of Oracle, SQL, Sybase, and DB2 technical administration functions
• Managed projects as part of a larger portfolio for a specific business requirement in the area of cyber security.
• Excellent communication(oral and written) and ability to communicate effectively with technical, business and executive staff, organizational, negotiation, team and client relation skills
Additional Information
To know more about this position or to schedule an interview please contact:
Rianard Joven Villanueva
************
***********************************
Easy ApplyTechnical Writer/Editor
Technical writer job in Charlotte, NC
@ProSidian is looking for “Great People Who Lead” at all levels in the organization.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and HR Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
ProSidian Consulting seeks a Technical Editor/Writer to join our team. The position provides an opportunity to draft key business documents that support management and operations consulting business development and other internal initiatives. The selected candidate will work with collaborative teams to compose and revise business materials for ProSidian and its engagement teams. In addition to receiving a competitive salary, the Technical Editor/Writer will enhance their skill set by working among a talented and technically accomplished group of colleagues. The selected candidate will also enjoy a flexible work environment where contributions are recognized and rewarded. The job description below summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.
RESPONSIBILITIES FOR THIS POSITION:
Gathers, analyzes, translates and composes technical information into clear, readable documents to be used by technical and nontechnical personnel. Composes technical documents including, user's manuals, training materials, installation guides, proposals, client content, thought leadership, publications, and reports. Edits functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents. Conducts research and ensures the use of proper technical terminology. Collaborates with internal and external stakeholders on the development of documentation. Assist in maintaining documentation, presentations, matrices, and other project related information in the normal upkeep of project. Maintains documentation security, back up, and accessibility.
Organizes and prepares specified proposals, content, and proposal, client content, thought leadership, and publications including compilation and analysis of source material. Coordinates editing, composition, production, and delivery in accordance with applicable specifications, standards, and other requirements.
Participates in the establishment of guidelines and standards for text and graphics.
Conducts research on the subject matter including interviewing and observing subject matter experts, researching journals, on-line sources, and other substantive source material to write technical materials.
Coordinates ancillary services and interdepartmental activities required for proposal, client content, thought leadership, and publication, preparation, and delivery.
Oversees the maintenance of cost and schedule status information for each assigned project.
Serves as a focal point for problems and inquiries related to assigned projects.
Coordinates the quality-control activities required to ensure the accuracy and adequacy of each proposal, client content, thought leadership, and publication, including in-process and final reviews, editing for compliance with all applicable specifications and standards, validation, and change verification.
Produces proposal, client content, thought leadership, and publications using computerized composition and text-management systems.
Maintains constantly high qualitative and quantitative output standards to ensure that quality proposal, client content, thought leadership, and publications are produced.
Completes all projects within the established schedules and authorized funding.
Complies with all applicable specifications, standards, and other project constraints.
Establishes and achieves annual quality and productivity goals.
KEY RESPONSIBILITIES
Research Writing: Researches, organizes, writes, edits, and produces technical data for major proposal, client content, thought leadership, and publication projects.
Collateral Development: Organizes material and writes descriptive copy according to standards regarding order, clarity, conciseness, style, and terminology.
Illustration Creation: May participate in the establishment of style guidelines and standards for texts and illustrations. May provide work leadership for lower level team members.
Technical Writing: Writes and restructures/rewrites/edits proposal sections, resumes, and past performance references; conceptualizes graphics; and prepares tables and focus boxes.
Proposal Support: Brainstorms and helps in outlining proposal sections that are compliant and written to obtain the highest possible evaluation score. Issues data calls and interviews subject matter experts to collect the right content.
Technical Editing: Provides light, moderate, and in-depth editing and proofreading (copy edit) of proposal or other document sections and graphics to ensure consistency, clarity, completeness, conciseness, and correctness. Oversees development of an acronyms list.
The Technical Editor/Writer will plan, outline and draft technical manuals and other proposal, client content, thought leadership, and publications that relate to ProSidian Consulting services and solutions. It is also their responsibility to edit and format these documents. These writers will acquire and organize basic source material, including applicable specifications, technical write-ups and drawings. As part of this process, ProSidian team members will work to research and interpret schematics, design technical specifications, create/leverage/retool collateral, and design diagrams.
Qualifications
ADDITIONAL REQUIREMENTS
Exercise creative thinking and ideation to advance our business performance.
Candidates should demonstrate a strong ability to draft and edit business documents.
Ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face. Some travel may be required.
The Technical Writer/Editor must have a bachelor's degree in a related specialty or the equivalent, and four to six years of related (technical writing/editing) experience.
Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Details will be discussed with qualified candidates.
Experience with Microsoft Office applications
Normal demands associated with an office environment as well as normal demands associated with working remotely.
Additional Information
ADDITIONAL NOTES FROM HR: ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
All your information will be kept confidential according to EEO guidelines.
Technical Business Analyst - Syteline ERP
Technical writer job in Charlotte, NC
The Technical Business Analyst (TBA) serves as a strategic partner between IT, operations, finance, and supply chain teams to maximize the enterprise value of the Infor CloudSuite Industrial (Syteline) ERP platform. This position aligns business processes with technology capabilities to drive operational efficiency, ensure data integrity, and support analytics-driven decision-making across the organization.
Key Responsibilities
* Partner with business and IT leaders to document, analyze, and enhance workflows supported by the Syteline ERP system.
* Lead requirements gathering and translate business needs into functional and technical specifications.
* Configure, enhance, and support Syteline modules including Manufacturing, Supply Chain, Financials, APS, CPQ, and Shop-Trac.
* Develop customizations, stored procedures, and integrations leveraging SQL scripting and API frameworks.
* Manage user roles, permissions, and data governance policies within the Syteline environment.
* Conduct system testing, data audits, and user acceptance processes to validate solution integrity prior to deployment.
* Build and maintain Power BI dashboards and reports to deliver ERP-driven operational insights.
* Troubleshoot ERP incidents, coordinate with external vendors for advanced resolution, and ensure system reliability and data quality.
* Support enterprise integration initiatives linking ERP, CRM, MES, and other business systems.
Qualifications
* Bachelor's degree in Computer Science, Information Systems, or related discipline; advanced degree preferred.
* 5+ years of hands-on experience with Infor CloudSuite Industrial (SyteLine) in manufacturing or distribution environments, including the multi-tenant cloud version (CloudSuite on AWS).
* Demonstrated expertise in process design, workflow optimization, and system configuration.
* Proficiency with SQL for query development, stored procedures, and data modeling.
* Strong Power BI experience for analytics, KPI tracking, and operational reporting.
* Familiarity with SDLC, Agile methodologies, and enterprise change management practices.
* Excellent communication and stakeholder engagement skills across technical and business teams.
Preferred Skills
* Experience integrating ERP with external platforms via REST APIs or middleware.
* Knowledge of data governance, warehousing, and master data management.
* PMP or Agile certification (CSM/CSPO) preferred.
Performance Metrics
* ERP system uptime, reliability, and adoption.
* Reduction in manual workflows and transactional errors.
* Timely delivery of enhancements and integrations.
* Documented business efficiency gains through data-driven solutions.
Technical Business Analyst
Technical writer job in Charlotte, NC
The position is for a Technical Business Analyst within the Finance Change Management & Technology Organization. The candidate will work both independently and collaboratively on initiatives and business-as-usual efforts. The following activities will be performed:
Take end-to-end ownership of projects by gathering requirements, building the design, assisting in the development, performing testing, and implementing the solution into production;
Create all project documentation including BRDs, HLD/LLDs, Test Plans, and Test Scripts;
Work closely with the business partners and developers;
Query large amounts of data, analyze results, evaluate data anomalies and work with peers to resolve issues.
The resource must be self-motivated and be able to work with minimal supervision. The Resource must also be able to partner with both the business and technical peers to ensure timely and accurate results
Required Skills:
• Strong technical aptitude
• Excellent analytical thinking and problem solving
• Effective communication
• Communicate clearly and concisely both verbally and in writing
• Strong time management and task prioritization skills, including multi-tasking
• Take on tasks independently and see them through to completion
• Excellent interpersonal skills
• Strong organization and partnering skills
• Excellent analytical thinking and problem solving
• Foster collaborative relationships within and across business units
• Self motivated
• Attention to detail
• Experience with Oracle and Teradata databases and query tools
• Intermediate SQL skills
Desired Skills:
Mainframe: COBOL, JCL, ISPF
Unix Shell Scripting, Oracle SQL Loader
Hadoop
Excellent documentation skills
Additional Information
Job Status: Permanent / Full time postion
Eligibility: EAD GC/ GC/ US Citizen
Share the Profiles to **********************
Contact: ************
Keep the subject line with Job Title and Location
Easy ApplyIT Business Analyst
Technical writer job in Hickory, NC
Job Title: Sr. IT Business Analyst COMPANY STATEMENT: As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain. Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day. JOB PURPOSE: The business analyst's primary objective is helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. This person will serve as the liaison between the business and IT departments. Also responsible for the translation of business needs to IT solutions, and vice versa, with current programs, projects, and initiatives in mind. CRITICAL JOB FUNCTIONS:
Determine operational objectives by studying business functions; gathering information and evaluating output requirements and formats
Gather intelligence from corporate executives and middle managers about needs and future growth
Construct workflow charts and diagrams, studying system capabilities and writing specifications
Improve systems by studying current practices and designing modifications
Recommend controls by identifying problems and writing improved procedures
Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
Participate in IT prioritization meetings, ranking IT requests according to impact and difficulty
Partner with application directors and creators to ensure each project meets a specific need and resolves successfully
Compile and distribute reports on application development and deployment
Consult with the executive team and the IT department on the newest technology and its implications in the industry
Providing leadership, training, coaching, and guidance to junior staff
SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS:
Ability to impact operations and effect change without being confrontational
Ability to work independently and with others
Extremely organized with strong time-management skills
Understanding of modeling techniques and methodologies
Knowledge of software development lifecycles
Competency in Microsoft applications including Word, Excel, and Visio
Exceptional analytical and conceptual thinking skills
JOB REQUIREMENTS:
Bachelor's degree in logistics, supply chain, business, economics, computer information systems or equivalent experience in the industry at the discretion of the hiring manager.
5+ years' experience working in transportation/logistics
3+ years' experience as an IT Business Analyst
3+ years' experience leading and supporting software development projects
Excellent problem-solving skills
Must possess a proven ability to complete detailed assignments accurately in a timely fashion
Strong organizational and planning skills
Strong written and oral communication skills
EEOC/ADA STATEMENT: Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
Proposal Writer
Technical writer job in Charlotte, NC
A multi-disciplinary architectural, engineering and construction firm is seeking a Proposal Writer, to help them create compelling proposals and estimates for clients at their Charlotte, NC office.
Your Day Includes
Developing and coordinating proposals and estimates
Participating in team meetings to review proposal progress
Assessing proposal requirements and identifying appropriate team leaders
Developing technical proposals based on templates and corresponding estimates
Contacting clients/prospects to obtain additional information and confirm proposal receipt
Must Haves
Exceptional analytical and written communication skills
Ability to handle quick deadlines and multiple proposals
Proficient in Microsoft Office Suite and familiar with Adobe Creative Suite
P.S.
In addition to offering a comprehensive health, dental, and vision package, the firm also provides a Costco Card and Gym Membership.
If you have the necessary qualifications and are excited about this opportunity, we encourage you to apply. We look forward to hearing from you.
Writer OR Procedure Writer
Technical writer job in Charlotte, NC
+ Support the writing and update of material, documentation, and procedures for System Operations initiative. + Typical Functions: Acquires assignments from supervisor. + Reviews current procedures with respect to updates in roles, responsibilities, and general formatting of documentation.
+ Meets with SMEs to update and route procedures for review and approval. Reviews materials and recommends revisions or changes in scope, format, content.
+ Maintains awareness and communicates progress of procedural updates and approvals.
+ Generates tracking and report of progress. Organizes work processes that are in review, out for approval and published.
+ May maintain records and files of work and revisions. Experience with Word, SharePoint and basic task tracking.
**Skills:**
+ Writer
+ Procedure writer
+ SharePoint
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Proposal Writer - Heavy Civil Construction
Technical writer job in Charlotte, NC
Ames Construction has built America for more than 60 years, and the exceptional people who make up our team are a vital factor in our success. We are a full-service, heavy civil and industrial general contractor that brings innovative solutions to many market segments, from highway and bridge construction to mining and rail. Ames is an employee-owned company that retains its entrepreneurial spirit while offering the experience and stability of a proven construction industry leader. Equipped with our core values of People, Team, Our Bond, Persistence, and Vision, we make communities across the U.S. safer, keep supply chains moving, and lay the groundwork for a sustainable future. By joining Ames, you will be working with talented colleagues at an award-winning, nationally recognized top 65 general contractor.
The Proposal Writer will be responsible for developing and managing high-quality, compliant, and compelling proposals in response to RFQs, RFPs, and SOQs for heavy civil construction projects. This role requires excellent communication and writing skills, a firm understanding of civil construction processes, and the ability to work collaboratively with internal teams and external partners.
Key Responsibilities:
* Review and interpret RFP/RFQ documents to develop compliant, client-focused responses.
* Write, edit, and organize proposal content including executive summaries, approach narratives, project descriptions, resumes, safety records, and organizational charts.
* Coordinate with estimating, operations, engineering, and business development teams to gather technical content and ensure proposal accuracy.
* Manage multiple deadlines, proposal schedules, and submission requirements.
* Maintain and update a library of boilerplate content, resumes, and project write-ups.
* Assist in developing presentations and marketing collateral as needed.
* Ensure all submissions align with client requirements and company branding.
Qualifications:
* Bachelor's degree in Communications, English, Civil Engineering, Construction Management, or a related field.
* 2-5 years of experience writing proposals in the heavy civil, construction, or AEC (Architecture, Engineering, Construction) industry.
* Strong writing, editing, and organizational skills with a keen attention to detail.
* Familiarity with public agency procurement processes (e.g., DOTs, municipalities, transit authorities).
* Proficient in Microsoft Office (Word, Excel, PowerPoint); knowledge of Adobe Creative Suite (InDesign, Illustrator) is a plus.
Preferred Skills:
* Experience preparing proposals for design-bid-build, design-build, progressive design-build, and CM/GC projects.
* Understanding of construction documents including schedules, cost estimates, and work plans.
* Ability to manage input from multiple stakeholders under tight deadlines.
Ames Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplySenior Technical Writer
Technical writer job in Charlotte, NC
Senior Technical WriterEmployment Type: Full-Time, ExperiencedDepartment: Technology Support CGS is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Drafting and development of technical documentation related to a variety of projects in the IT space.- Work closely with project stakeholders to establish technical processes and procedures.- Document projects through the SDLC.- Provide status reports for multiple ongoing projects and related documentation efforts.- Assist with both user and admin level documentation.
Qualifications:- Excellent writing and Communication skills.- 5+ years experience with development of technical documentation.- 3+ years experience with development of user documentation.- Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.- Ability to produce quality work independently or in a group setting.- Experience with MS Office Suite including Visio.- Willingness and ability to pass background check/security screening.
Ideally, you will also have:- Familiarity with Business Intelligence/Analysis applications.- Experience with Government software development policies and procedures.- Client facing communication experience.- Federal Agency issued security clearance.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact: Email: *******************
#CJ
Auto-Apply