Top Technical Writer Skills

Below we've compiled a list of the most important skills for a Technical Writer. We ranked the top skills based on the percentage of Technical Writer resumes they appeared on. For example, 14.2% of Technical Writer resumes contained Test Procedures as a skill. Let's find out what skills a Technical Writer actually needs in order to be successful in the workplace.

The six most common skills found on Technical Writer resumes in 2020. Read below to see the full list.

1. Test Procedures

high Demand
Here's how Test Procedures is used in Technical Writer jobs:
  • Developed and implemented standards for documenting program specifications, test procedures, software procedures, and other contract deliverable documents.
  • Conducted verification and acceptance test procedures for quality assurance on computer platforms to include troubleshooting and isolating system failures.
  • Review operating procedures, periodic test procedures and alarm response procedures belonging to Operations Department.
  • Used photographic materials and/or imaging software for illustrations and creation of qualification test procedures.
  • Incorporate feedback from manufacturing technicians that increases the usability of documents and test procedures.
  • Verified accuracy of information by performing research and by following test procedures.
  • Supported production of test procedures and documentation of system specification validation documents.
  • Prepare developer documentation for financial software Develop test procedures for Quality Assurance department
  • Produced technical documentation and test procedures using Microsoft word and AutoCAD Lite.
  • Worked closely with laboratory personnel, modifying test procedures and methods.
  • Included translation of engineering documentation and test procedures from Hebrew.
  • Developed test procedures for hydrogen fuel-cell power generation systems.
  • Documented Test procedures for proving algorithms with Hardware-In-The-Loop tests.
  • Created and maintained test procedures and quality control documentation.
  • Developed the commissioning and Safety Instrumented test procedures.
  • Developed and edited system level test procedures.
  • Specialized in manufacturing assembly and test procedures.
  • Developed/proved standards and test procedures.
  • Performed wrote, formatted and edited of user manuals, installation and test procedures, software descriptions, specifications and requirements.
  • Collaborated with test engineers to develop reports, test procedures, and formats for new or existing documents according to guidelines.

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2. Online Documentation

high Demand
Here's how Online Documentation is used in Technical Writer jobs:
  • Reviewed and edited soft copy documentation and online documentation and recommended revisions in response to technical and customer requirements.
  • Reviewed customer feedback from online documentation surveys, implementing customer suggestions for improvement into the documentation department-wide.
  • Completed additional tasks as assigned by immediate Manager, Manager of Technical Publications and online documentation.
  • Applied quality assurance processes to validate online documentation for accuracy, compliance, and completeness.
  • Collaborated with Information Services personnel to create instructional handbooks for creating and using online documentation.
  • Developed project plans for online documentation, department budgets, and Web-enabled system requirements.
  • Create online documentation of existing application functions in a complete but easily understood format.
  • Contributed to quality assurance by proofreading and testing online documentation before client distribution.
  • Researched and implemented online documentation in consultation with programming department.
  • Created online documentation files for securities industry software using ForeHelp.
  • Created printed and online documentation for genetics laboratory software.
  • Provide Technical and procedural support for online documentation system.
  • Generated online documentation using the Microsoft Help compiler.
  • Completed multiple classes relating to online documentation processes.
  • Created online documentation to optimize the end-user experience.
  • Maintained an online documentation repository for documentation control.
  • Contracted to update Financial Department training online documentation.
  • Target media included print and online documentation.
  • Created and maintained printed and online documentation.
  • Prepared online documentation for the company wiki.

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3. Web Content

high Demand
Here's how Web Content is used in Technical Writer jobs:
  • Completed client division website reorganization and websites for project status updates and technical issue communication using the Web Content Management system.
  • Collaborate with subject experts to optimize web content and outward-facing communication.
  • Designed and developed web content for and maintained organization website.
  • Edited and converted training documentation to interactive web content.
  • Developed web content to guide prospective Kindle developers
  • Designed and developed mobile web content architecture.
  • Created user guides, web content, newsletters, forms, handled technical issues, conducted client meetings and employee training.
  • Developed and maintained accurate and concise hard-copy documentation and Web content for one of the world's leading video game manufacturers.
  • Develop in multiple server environments, and request replication of approved Web content using a SharePoint database form and dashboard.
  • Lead web content writer/editor for award-winning redesign of Office of Inspector General, Department of Health and Human Services website.
  • Analyzed, designed, wrote, and edited documentation, web content, processes, procedures, and standards.
  • Created and edited presentations, proposals, press releases, web content, and graphics for Sales and Marketing.
  • Controlled key communication vehicles including, but not limited to, talking points, hot topics and web content.
  • Optimized Web content for search engine consumption using key phrases, keywords, and other types of metadata.
  • Served as technical writer for a variety of KAI contracts, specializing in web content and software documentation.
  • Manage and complete multiple publications (technical documents, user manuals, online help, web content).
  • Created system and user requirements for web content repository and assisted in implementation (Adobe, Word).
  • Create training manuals and accompanying presentations * Revise standard operating procedures * Edit web content and maintain site
  • Researched, outlined and wrote technical documents, including white papers, application notes and web content.
  • Authored and edited some marketing materials: Web content, white paper, brochures, press releases.

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4. Technical Documentation

high Demand
Here's how Technical Documentation is used in Technical Writer jobs:
  • Developed internal department-level procedures, as well as provide structured guidelines for crew to follow when developing business and technical documentation.
  • Develop technical documentation for the normal, abnormal, and casualty operations for a complex next generation external submarine communication system.
  • Created and updated technical documentation and e-Learning training materials for Medical Distribution e-Commerce Windows Application, e-Commerce Website and Company Intranet.
  • Created project documentation such as implementation support, end user documentation, and technical documentation for Thin Client deployments and others.
  • Designed and developed the technical documentation needed for supporting the Technical Services and Application Development groups of the Information Technology department.
  • Developed and maintained technical documentation for written procedures required that include the software application user's guide and user training processes.
  • Design and development of technical documentation materials, development of interactive learning materials with combined simulation, video and print output.
  • Developed a product technical documentation change management work process that is used by the entire product management and software operations team.
  • Communicated with software developers, researchers, project managers, and client services members to define requirements for technical documentation.
  • Created computer software manuals and technical documentation for electronic devices by adapting raw data obtained from software and electrical engineers.
  • Researched/developed technical documentation online or in print for a variety of audiences and purposes to fulfill troubleshooting knowledge base requirements.
  • Reviewed technical documentation to ensure consistency across established standard operation procedures, guidelines, work instructions, and style guide !
  • Reviewed and edited technical documentation authored by others to ensure documentation is in compliance with internal standards and external regulations.
  • Gathered technical material including specifications, technical drawings, product features, and process flows for inclusion in technical documentation.
  • Created technical documentation wiki sites for both Interchange development and production environments (end user, customer-facing documents).
  • Created and edited various technical documentation for departments within the Process Engineering Department per corporate and customer documentation standards.
  • Developed technical documentation of current system and architecture; specifically (Product definition and specifications-General Requirements-Transfer of Knowledge)
  • Compiled and created all documentation regarding system upgrades, modifications, user procedures, and general technical documentation.
  • Coordinated with the Application Development team and business analysts to develop technical documentation for a web-based banking application.
  • Created technical documentation for a system being developed to retain product documentation for the development of contact lenses.

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5. Subject Matter

high Demand
Here's how Subject Matter is used in Technical Writer jobs:
  • Scheduled and coordinated meetings with subject matter experts and other cross-functional teams on multiple documentation projects that I managed simultaneously.
  • Retrieve, organize, analyze and synthesize intermediate subject matter and transform it into easy-to-understand information for specific audiences.
  • Reviewed design documentation and information provided by subject matter experts to create product documentation for the appropriate target audience.
  • Subject matter experts included system developers, mainframe programmers, database administrators, network analysts and IT security analysts.
  • Research content for new and revised documents by participating in user analysis, identifying and interviewing subject matter experts.
  • Analyzed production deployment processes through interviews with the subject matter experts, recommended, documented and implemented improved processes.
  • Collected, developed, modified, prepared, or validated documentation working with information security subject matter experts.
  • Confer with and manage subject matter experts to establish technical specifications and determine subject material to develop standards.
  • Analyzed and validated business processes through information and requirements gathering with subject matter experts and process owners.
  • Improved documents for presentation to upper management by analyzing and rewriting process descriptions from subject matter experts.
  • Created technical procedure manuals, researched information, interviewed technical subject matter experts for licensing and accreditation.
  • Collaborated effectively with subject matter experts in Engineering and IT to produce accurate and timely technical documents.
  • Researched industry descriptions, used existing company information and interviewed subject matter experts to produce job descriptions.
  • Communicated regularly with subject matter experts to enhance project efficiency and to ensure project met projected milestones.
  • Worked with engineers and other subject matter experts to gather information and ensure technical accuracy and completeness.
  • Interviewed subject matter experts, developers, system administrators and managers for technical and non-technical content.
  • Collaborated with subject matter experts, integrated feedback and comments from reviewers to develop document content.
  • Program Leadership: Collaborated with cross-functional international subject matter experts to develop new operating regulation language.
  • Interview subject matter experts and complete task analyses required to aggressively accomplish strategically set progress goals.
  • Collaborated with subject matter experts to elicit expertise and input for accuracy of training content.

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6. Visio

high Demand
Here's how Visio is used in Technical Writer jobs:
  • Developed a revision of a resource document detailing software components of an extensive software system for field operations representatives and management.
  • Presented Divisional Excellent Deeds award by Documentation Manager for completing all required procedures within a 6-week period with high quality.
  • Analyze developments in specific field to determine need for revisions in previously published materials and development of new material.
  • Collaborated with international product manager, project manager, language services, and graphic designers regarding revisions to labeling.
  • Developed and revised operations and maintenance manuals for Skyline's Transportation Systems division's electronic signs and systems.
  • Required close cooperation with division experts to accurately depict new business processes for purchasing and manufacturing operations.
  • Investigated instructions to verify compliance with government, enterprise, and division regulations, preventing liability.
  • Coordinated up to 11 concurrent projects, simultaneously managing major revision tasks and same-day rush publications.
  • Facilitated the revision, validation, and publication of forms, documentation and related communications.
  • Contributed to the development and presentation of educational materials, publications, and document revisions.
  • Created, wrote and published internal technical and operational documents for on-line gaming division.
  • Performed internal quality audits under supervision of the Director of Quality Assurance.
  • Create process and procedure documentation on requesting and reviewing Manual Entitlement provisioning.
  • Modified existing documentation to align with new divisional and site document requirements.
  • Managed document revision schedules using Microsoft Excel and Visual Basics based platforms.
  • Manage division's intranet site by organizing and archiving divisional documents.
  • Implemented Company document control and revision control policies and procedures.
  • Coordinated with subject-matter experts to gather requirements and revisions.
  • Review current documentation to determine if revisions are required.
  • Created the Integrated Wiring Diagram Manual containing Temporary Revisions.

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7. Sharepoint

high Demand
Here's how Sharepoint is used in Technical Writer jobs:
  • Re-engineered county specification book process taking from highly manual to online/electronic process using SharePoint as main content repository.
  • Created security access schemes in SharePoint allowing in-house developers full access while limiting access to outside developers.
  • Created/maintained/administered a top-level and sub-level Microsoft SharePoint 2007 site used for a department internal-only content repository.
  • Created department Wiki using SharePoint to serve as a repository for reference information and documents.
  • Utilized SharePoint software for the tasks of configuration management of all technical documentation created.
  • Utilized SharePoint portal to prepare /edit documentation in support of technical manual conversion process.
  • Established documentation library utilizing Crystal Reports and SharePoint as well as tracking of information.
  • Manage documentation repository on MS SharePoint, including posting and updating published documentation.
  • Designed and developed Microsoft SharePoint Portal Intranet Site for multiple software development teams.
  • Coordinate the posting and publishing of documentation to the communication portal using SharePoint.
  • Managed document projects and collateral via Microsoft Project and department/project SharePoint sites.
  • Analyzed and adapted existing Microsoft Word forms documents utilizing Microsoft SharePoint system.
  • Create a SharePoint ITIL Wiki that increases informational accuracy and usefulness.
  • Authored / edited SharePoint Practitioner and Specialist Training materials / artifacts.
  • Acted as SharePoint administrator for online configuration management of project documentation.
  • Submitted weekly reports to SharePoint for Release and Document Management review.
  • Redesigned the SharePoint sites for usability and quick retrieval of information.
  • Authored several manuals for Microsoft SharePoint including Security and User guides.
  • Created and updated procedural documentation and managed a SharePoint-based knowledge base.
  • Assisted in design and testing of Microsoft SharePoint Document Management System.

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8. SME

high Demand
Here's how SME is used in Technical Writer jobs:
  • Assisted with needs assessment/technical analysis of custom developed modules to assist customer service and purchasing with data entry tasks.
  • Created examples and verified SME created examples that demonstrated software analysis and computational capabilities of new features.
  • Applied principal test methods to moderate critical hard drive crash assessment/reviewed status of government computer automation systems.
  • Created documentation and best practices for using administration web pages and crafting skill assessment statements for CareerGenius.com.
  • Collected and analyzed Community Fragility data; produced technical writing for final assessment reports.
  • Produced documentation based on SME interviews and/or existing documentation in all stages of process.
  • Participated in the Command's first-ever Vulnerability Assessment to identify physical security deficiencies.
  • Contributed effectively towards Risk assessment, Version control, and Configuration management.
  • Conducted needs assessments with internal clients to identify training requirements.
  • Bank of America Co-developer/presenter of management-level sexual harassment training.
  • Reviewed all assessment forms to ensure accuracy and completeness
  • Attended planning meetings with Project Managers and clients to create reports detailing client project specifications, budget analysis and risk assessment.
  • Research and interview (SME) Subject Matter Experts, internally and externally to Compile information for development of Technical Documentation.
  • Performed full scope assessment of all proprietary systems, programs, and processes as pertained to change management for ICD-10 implementation.
  • Participated in user acceptance testing (UAT) and acted as subject matter expert (SME) during go-live system introduction.
  • Included interviewing SME's, creating the task analysis, and then creating the training modules using the IDLS Learning System.
  • Interacted with SME's, developers, and BA's to determine impact of software upgrades and impact of monthly releases.
  • Attended and participated in daily stand-up meetings with projects managers, subject matter experts (SME) and project specialists.
  • Gathered information to create the Monthly Progress Report to clarify and define the Incentive Based Contract (IBC) assessments.
  • Trained and supervised four part-time interns over three months to build electronic skill assessments for 1,270 technical and business courses.

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9. Technical Manuals

high Demand
Here's how Technical Manuals is used in Technical Writer jobs:
  • Researched, developed and edited aircraft technical manuals by translating complex engineering data into clear, concise and easy-to-understand maintenance documents.
  • Interfaced with subject matter experts in multiple departments to collect technical information for integration into technical manuals and sales publications.
  • Coordinated and assisted subject-matter experts in organizing and writing internal and external technical manuals and publications for COMSEC equipment manuals.
  • Conducted research on older paper-based technical manuals determining if on-line manuals contained critical material required for IETM conversion process.
  • Composed, developed and revised a variety of company aircraft maintenance technical manuals and bulletins for publication.
  • Produced engineering technical manuals and internal documentation to ensure compliance with guidelines, specifications, and deadlines.
  • Developed drafts, edits and formatted technical manuals and other technical documentation for multiple varying business partners.
  • Conducted research of technical manuals and journals to increase understanding of document requirements for Government bid proposals.
  • Provided guidance to software and security engineers on developing effective and clear technical manuals and documentation.
  • Worked with engineering personnel to develop technical manuals for manufactured oil & gas drilling industry components.
  • Analyzed and interpreted specialized technical information in order to compose detailed documentation and technical manuals.
  • Developed electronic technical manuals to for several federal government customers to support maintenance activities.
  • Interpret engineering drawings and engineering change proposals and incorporated them into existing Technical Manuals.
  • Reviewed blueprints and technical manuals to determine system and component operating requirements and characteristics.
  • Gathered and disseminated technical data from subject matter experts for integration into technical manuals.
  • Studied system engineering drawings, vendor data, and developed comprehensive technical manuals.
  • Revised and edited technical manuals and other materials written by colleagues and management.
  • Developed, wrote and edited technical manuals for custom designed machinery and equipment.
  • Edited TVM technical manuals per transit authority, management or engineering team commentary.
  • Gather requirements from Government Leads and implement those requirements into various Technical Manuals.

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10. Framemaker

high Demand
Here's how Framemaker is used in Technical Writer jobs:
  • Initiated development of FrameScript scripts that extracted information from engineering's register database and imported it into FrameMaker SmartTables.
  • Designed document templates in FrameMaker and Microsoft Word, incorporated as the new ITSO Engineering technical documentation standards.
  • Write and verify maintenance and service procedures for paper based service manuals using FrameMaker authoring software.
  • Revised spectrometer user guide in FrameMaker to emphasize task-based instruction instead of merely describing each screen.
  • Assisted other internal departments in developing documentation utilizing Structured Adobe FrameMaker 12 and Microsoft Word.
  • Analyzed FrameMaker source document and provided feedback to XML architects to improve accuracy of conversion.
  • Developed FrameMaker document template and imported software documentation from Microsoft Word to FrameMaker.
  • Researched and wrote technical documentation for software users using FrameMaker desktop publishing software.
  • Designed and maintained the FrameMaker document templates and administered the document repository.
  • Created software user guides and installation manuals for telephony applications using FrameMaker.
  • Created course material and supplemental documentation for training classes utilizing FrameMaker.
  • Use Structured Adobe FrameMaker and Idiom WorldServer in a content-management environment.
  • Used Adobe FrameMaker to develop Reference Manuals for high-volume packaging machinery.
  • Exercised advanced skills in unstructured FrameMaker 9 for document creation.
  • Maintained single-source documentation set using Adobe FrameMaker and WebWorks Publisher.
  • Developed user and installation guides using Adobe FrameMaker and Acrobat.
  • Participated in documentation meetings and converted documents to Structured FrameMaker.
  • Developed Word and FrameMaker templates for gathering and documenting information.
  • Converted manual to structured FrameMaker format using conversion table.
  • Created a standardized FrameMaker template for all product documentation.

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11. Adobe Photoshop

high Demand
Here's how Adobe Photoshop is used in Technical Writer jobs:
  • Use Adobe Illustrator and Adobe PhotoShop to perform minor edits on engineering drawing/diagrams as needed.
  • Designed visual media for web-based instructional materials using Adobe Photoshop.
  • Developed digital photographs and edits using Adobe Photoshop.
  • Incorporated all graphics and product photos as required utilizing Adobe PhotoShop CS3, Adobe Illustrator CS3 and Corel draw as needed.
  • Assisted business owner with writing technical manuals using Microsoft Word, Microsoft Excel, Adobe Photoshop, and Adobe InDesign.
  • Design and update manual cover, page layouts, and informational graphics using AutoCAD, Adobe Photoshop, and Illustrator.
  • Utilized a variety of programs such as CadKey Solids, AutoCad, Adobe PageMaker, Adobe Illustrator and Adobe Photoshop.
  • Photographed mammography equipment, edited the digital photos with Adobe Photoshop, and then placed the photos in the documentation.
  • Create JavaScript-based in-house tools for Adobe Photoshop and Illustrator to automate and increase efficiency of manual creation.
  • Work primarily in Adobe Photoshop, FrameMaker, and Acrobat Pro; and Microsoft Word and Excel.
  • Determined, captured, and formatted appropriate screen shots to illustrate user guides, using Adobe Photoshop.
  • Manipulate photographs using Adobe Photoshop and Adobe Illustrator to create illustrations for manuals and service bulletins.
  • Used skills in Adobe Photoshop to edit product images and add them to the company website.
  • Prepared newsletters, pamphlets and brochures for various conferences and workshops using Adobe Photoshop and PageMaker.
  • Trained staff writers in the use of Adobe Photoshop, Adobe Illustrator, and AutoCAD.
  • Used Adobe Photoshop and Adobe Illustrator to create and update photographs and drawings for documentation.
  • Designed mock-up screens and documented work flows in Visio, Power Point and Adobe PhotoShop.
  • Edited and designed graphics needed for technical orders utilizing Adobe Illustrator and Adobe Photoshop.
  • Used Adobe Photoshop to create mock software screens for HP Business Vault Server.
  • Used Adobe Photoshop and Illustrator to edit pictures and drawings to support documentation.

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12. User Manuals

high Demand
Here's how User Manuals is used in Technical Writer jobs:
  • Generated and edited user manuals for portable Computed Tomography (CT) Scanner designer and manufacturer in Software Quality Engineering department.
  • Created new and updated existing User Manuals for high-performance gas and liquid measurement analyzers used in a variety of real-world applications.
  • Edited software requirements specifications, use-case specifications, test plans, glossaries, user manuals, and other development-related documentation.
  • Created user manuals and training materials from aeronautical circulars, bulletins and presentations for corporate pilots.
  • Prepared user manuals, proposals, progress reports and instructional materials for engineering and manufacturing groups.
  • Created user manuals and technical documentation for utility industry back-office accounting and work management software.
  • Operated freelance technical editing business; researched and edited user manuals and procedural guides.
  • Wrote/revised technical user manuals for customer engineers using TI technology in mobile telecommunication applications.
  • Received company-wide recognition for generating quality end-user manuals for Korea's external hard drives.
  • Created thoroughly well-written, visually appealing user manuals for newly introduced product features.
  • Created user manuals for electronic and computerized time controls and wrote advertising copy.
  • Created and maintained user manuals and specifications to accurately describe newly-developed system software.
  • Produced user manuals and online technical support documents for an independent software developer.
  • Edited existing user manuals to simplify language to minimize localization and translation costs.
  • Updated user manuals and information architecture documents for set-top box systems.
  • Created user manuals for Government client using military specifications and standards.
  • Developed user manuals, online documentation and context sensitive help.
  • Customized end-user manuals for librarian software while still under development.
  • Edited and revised software design documentation and software user manuals.
  • Produced user manuals, operating procedures and sales proposal material.

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13. Training Programs

high Demand
Here's how Training Programs is used in Technical Writer jobs:
  • Initiated appropriate training programs, established disposal dates and procedures and installed satellite stations for temporary storage of hazardous materials.
  • Lead developer of computer-based training programs and online help systems supporting new account setup and acquisition processes.
  • Developed technical bulletins, instructional aids, and self-paced training programs for all Panasonic office automation products.
  • Directed training programs after persuading senior management of a training department's revenue potential.
  • Developed and implemented automotive technical training programs for vehicle manufacturers and second-tier suppliers.
  • Develop training programs with consideration for interactive computer based classroom and field environments.
  • Developed curriculum and training materials, and managed logistics for off-site training programs.
  • Analyzed customer needs to identify and design instructional methodology for training programs.
  • Designed e-learning sales training programs that resulted in increased sales and customer satisfaction
  • Developed and assembled Computer Aided Instruction and Computer Based Training programs.
  • Developed training programs for Clinicians and Financial personnel using Adobe Captivate.
  • Increased dealer personnel participation in self-development training programs by 1600%
  • Developed Service Technician Training programs for aftermarket dealership technicians.
  • Created computer-based training programs to educate future employees.
  • Developed award-winning training programs for GM Technical Center.
  • Coordinated training implementation and launch of training programs.
  • Created and edited training programs for military simulators.
  • Design and develop Competency Based Training Programs.
  • Developed online training programs launched nationally.
  • Developed web-delivered software training programs.

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14. Powerpoint

high Demand
Here's how Powerpoint is used in Technical Writer jobs:
  • Developed sophisticated PowerPoint presentations for cross-departmental meetings.
  • Prepared PowerPoint presentations and internal marketing and promotional materials to keep company abreast of rapidly changing procedures within the department.
  • Created PowerPoint color slide presentations for Schick Manufacturing Equipment and computer text and PowerPoint presentations for existing documentation
  • Created PowerPoint color presentations, and Excel Spreadsheets, and formatted and edited existing documentation for outside vendors
  • Identified FrameMaker as the replacement, created PowerPoint presentation, and briefed selection rational to managers.
  • Develop and implement training material for new hires with accompanying PowerPoint presentations used for training.
  • Supported PeopleSoft HR upgrade through production of animated, online presentations using Microsoft PowerPoint.
  • Designed and wrote instructor- led course materials, including instructor/participant guides and PowerPoint presentations.
  • Analyzed data, prepared status reports and rendered raw data into executive PowerPoint presentations.
  • Create technical PowerPoint presentations used to explain both business logic and programming logic.
  • Participated in appropriate internal training including PowerPoint presentations, to enhance product knowledge.
  • Worked with Command-level personnel in developing PowerPoint briefing presentations for senior military staff.
  • Create presentations using PowerPoint for Committee review and approval of forecast analysis results.
  • Presented PowerPoint of research findings and authored periodic, journal article-style progress reports.
  • Created PowerPoint presentations for distribution to potential customers and for marketing presentations.
  • Utilized PowerPoint to define and illustrate relational software structures and software dependencies.
  • Provided PowerPoint presentation to accompany the verbal demonstration aspect of the proposal.
  • Used photographic materials and/or PowerPoint for illustrations and creation of operation procedures.
  • Developed PowerPoint presentations and customer feedback survey for FAA Acquisition and Business.
  • Authored PowerPoint presentations so management team can provision organized data to clients.

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15. Html

average Demand
Here's how Html is used in Technical Writer jobs:
  • Created and modified documentation to meet user requirements in preparation for HTML conversion and user manual for software application functionality.
  • HTML-based online help system for an automated global positioning tracking system for a logistics management company.
  • Converted Marketing collateral from FrameMaker to HTML using WebWorks Publisher.
  • Provided HTML content for a Web-based electricity management program.
  • Redesigned outdated internal directory website to be fully responsive with HTML, CSS, and PHP using a custom CSS layout.
  • Edited HTML files, created by offshore India-based software development vendor, for the AI configuration software's online Help system.
  • Developed requirements for U.S. Air Force personnel management/staffing application project; wrote HTML help; and tested software against requirements.
  • Converted internal product troubleshooting documentation to a web format by coding in HTML (hand coding and using editors).
  • Created knowledge base for Systems Quality Management, using cross-referenced HTML and Excel pages linked to PDF documents on intranet.
  • Assisted in developing and maintaining web-publishing projects which required knowledge of HTML and JavaScript languages and web-based tools and utilities.
  • Employed Adobe Acrobat and HTML features and functions to create user friendly manuals with easily accessible and well organized information.
  • Implemented online conversion of manuals, first to Windows Help format, then to HTML on the company intranet.
  • Merged existing HTML website code with PHP tags in WordPress to provide blog and content management system functionality.
  • Worked with user assistance teams to improve the design of the new HTML Help system in Windows 98.
  • Authored and deployed HTML quick fix engineering (QFE) documents, Wiki release, and KB articles.
  • Convinced management to let me convert a TL1 reference guide to HTML help for easier use by technicians.
  • Designed and created a 94 topic integrated HTML help system for Bluetooth Profile Tuning Suite (PTS).
  • Experience publishing QuickBooks Developer Platform Cloud content using REST and SOAP-based web services with WordPress CMS and HTML.
  • Designed a FrameMaker to HTML conversion filter using WebWorks Publisher that was the basis for later implementation company-wide.
  • Developed and updated administrator's and user's guides for software in various formats including HTML and PDF.

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16. Robohelp

average Demand
Here's how Robohelp is used in Technical Writer jobs:
  • Created a documentation reference repository utilizing RoboHelp to assist developers in referencing past release architecture, reference, and requirement documentation.
  • Developed Online Help system (RoboHelp) to provide context-sensitive configuration information for users of the Phoenix Controls Configuration Plug-in.
  • Designed and developed and wrote end user documentations for internally developed systems used at FlexITy Solutions using RoboHelp.
  • Maintained responsibility for editing and publishing documentation using FrameMaker, MS Word, and RoboHelp.
  • Streamlined the online documentation process for the client/server reconciliation products using newly-added RoboHelp build tags.
  • Imported current FrameMaker documentation into RoboHelp to create up to date online-help for end-users.
  • Created User Guides and RoboHelp documentation for internal applications lacking training and/or documentation.
  • Devised documentation for user manuals, as well as online documentation utilizing RoboHelp.
  • Created and compiled online help for Business Process Management project using RoboHelp.
  • Developed training materials using RoboHelp and Captivate for PeopleSoft financial management products.
  • Created FrameMaker templates, converted FrameMaker user guide to RoboHelp project.
  • Supported online publication of internal procedures to agency intranet using RoboHelp.
  • Prepared training materials and technical manuals, using FrameMaker and RoboHelp.
  • Developed online help system for proprietary aviation maintenance software using RoboHelp.
  • Spearheaded conversion existing documentation from RoboHelp 3 to RoboHelp 8.
  • Updated information in help software utilizing RoboHelp and RoboHTML.
  • Created and maintained product documentation using RoboHelp and InDesign.
  • Developed company's first online help documentation using RoboHelp.
  • Develop RoboHelp for a proprietary banking application
  • Developed Web-ready documents using RoboHelp 10.

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17. Business Requirements

average Demand
Here's how Business Requirements is used in Technical Writer jobs:
  • Served as Team Lead for Software Requirement Specifications, Business Requirements and Functional Specifications document creation for SaaS project.
  • Develop and execute scenarios based on the client's business requirements to ensure functional/non-functional integrity and define feature boundaries.
  • Analyzed business requirements and large, complex projects to understand impacts to documents, and accurately inventoried impacted documents.
  • Conducted AGO divisional interviews across all bureaus and divisions to verify and confirm business requirements and user survey responses.
  • Participated in data gathering, and specifications writing for high level and detail level business requirements and technical requirements.
  • Worked closely with business analysts to develop key business requirements, use-case diagrams, and technical design documentation.
  • Solicited input from developers, reviewed and incorporated Service Level Agreements, business requirements and other contributing documents.
  • Performed analysis of business requirements to application requirements on MACWIS (Mississippi Automated Child Welfare Information System).
  • Participate in sales and technical implementation meetings worldwide to capture clients' business requirements and customization requests.
  • Interviewed software developers to gather business requirements and to document data center enclave build-outs for external audit.
  • Gathered and analyzed business requirements for client's specific needs and communicated information to development team.
  • Created documentation by manual testing, business requirements and information gathered from programmers and trainers.
  • Gathered business requirements from different business units and pulling information from business and technical groups.
  • Project to finalize and expand upon current Business Requirements left incomplete for a web-based application.
  • Second phase documentation requirements include database and table structure documents as well as Business Requirements.
  • Developed business requirements for prepaid technologies and solutions in the telecommunications and retail distribution markets.
  • Assisted in producing system gap analysis and business requirements documents explaining the division gap findings.
  • Developed business requirements for technology upgrades and implementations for the customer service and reservations divisions.
  • Collected business requirements and delivered customized, audience appropriate training materials and user guides.
  • Collected and analyzed project business requirements and transferred the same knowledge to development team.

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18. End-User Documentation

average Demand
Here's how End-User Documentation is used in Technical Writer jobs:
  • Worked with company trainers to review functional specifications and requirements to create clear, concise, and grammatically correct end-user documentation.
  • Designed and created paper project process documentation and both paper manual and web-based end-user documentation, matching the approved software configuration.
  • Provided technical and end-user documentation for the medical order set and pharmaceutical data products developed and sold by this company.
  • Support the Technical Publications division of the Knowledge Support team in the development of end-user documentation and other informational materials.
  • Design and write end-user documentation for personal GPS receivers and differential post-processing software, antenna installation, and retrofits.
  • Create and maintain end-user documentation including user guides and training documents for customized Oracle Business Intelligence Enterprise Edition software.
  • Produced training materials and end-user documentation for systems used by advertising professionals to purchase and schedule media time.
  • Worked in the Customer Training and Documentation group in Colorado Springs to produce end-user documentation and training materials.
  • Convert technical procedures into easy to understand end-user documentation to support a variety of software and processes.
  • Developed and implemented a Standard Operating Procedure to reduce human error and improve consistency of end-user documentation.
  • Prepared, maintained, and updated installation, configuration, operation, maintenance and other end-user documentation.
  • Edited end-user documentation for clarity and to conform to organization standards for 500 internal and external users.
  • Worked directly with program subject matter experts to derive project information for inclusion in end-user documentation.
  • Designed researched and developed end-user documentation and online help for an interactive analysis and debugging tool.
  • Document new and existing policies and procedures/end-user documentation for banking, financial, and mortgage-related processes.
  • Interviewed subject-matter experts and researched multiple information sources to produce end-user documentation using a custom template.
  • Involved in writing/maintaining both technical and end-user documentation associated with nearly every SRX product line.
  • Worked as liaison between Application Development and Upper Management to create an end-user documentation set.
  • Created end-user documentation and operating instructions for retail products including WiFirouters and DSL broadband modems.
  • Produce technical, operational and end-user documentation as well as improve the readability of documentation.

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19. Test Cases

average Demand
Here's how Test Cases is used in Technical Writer jobs:
  • Developed test cases and test scripts required to validate developed applications against software requirements and security and compliance specifications.
  • Prepared Test Cases based on User Requirement specifications, Design Specifications and Functional Requirement specifications.
  • Executed and documented MES test cases involving Medical Validation.
  • Participated in testing of processes using auditor-developed test cases.
  • Created test procedures in Mercury Quality Center which was the test repository used for creating, storing and maintaining test cases.
  • Created and executed end-to-end test cases, which reflected daily tasks performed by Customer Service and Collections Representatives at DTE Energy.
  • Analyzed and tested new software and bug issues utilizing a test environment to make test cases and report any network defects.
  • Test Plan / Test Cases: wrote Test Plan and detailed Test Cases based on Requirements doc and Use Cases.
  • Created test plans for ensuring solution compliance with requirements, execution of test cases, reporting of test results.
  • Meet with business owners to document and create test cases and testing procedures to ensure documentation met system expectations.
  • Assisted in the development of test cases, performed tests, and served as the Administrator for Quality Center.
  • Created test planning, IQ, OQ, PQ protocols, test scenarios, test cases and executed software.
  • Edited API Definition, Detailed Design, System Test Cases, Performance Test Cases, and Operations Guide documents.
  • Developed Test Plans, Test cases, Test Scripts, Test strategy, Test Scenario, Test Reports.
  • Authored functional requirements documents, user guides, test cases, data dictionaries, and test plans.
  • Involved with writing test cases and modifying the existing test cases for functional enhancement of the application.
  • Preformed testing on the database ensuring that the Test Cases matched the actual performance of the database.
  • Assist quality assurance analysts in conducting software tests, writing test cases, and reporting bugs.
  • Developed test cases and data sets based on functional specifications, meetings with designers and users.
  • Developed, published, implemented, and maintained test cases, test plans, and reports.

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20. Suite

average Demand
Here's how Suite is used in Technical Writer jobs:
  • Provided Microsoft Office Suite support and expertise, information management and configuration support and administrative support to various projects as needed
  • Created and maintained a suite of documentation hardware/software user guides for a video delivery system intended for distance learning environments
  • Coordinated batch records and solution prep document completion to achieve on-time changeover of manufacturing suite for new protein production.
  • Created and customized courses suited for particular uses including structured authoring, template design, and other advanced functionality.
  • Developed and delivered compelling presentations while using Microsoft Office Suite, Microsoft Publisher, and other technology tools.
  • Developed XML-based customer documentation, including administration and operation guides, for the Cisco Policy Suite.
  • Maintained a consistent client communication and support to ensure satisfactory delivery of agreed product suite.
  • Shortened product learning curve by developing all documentation for a suite of content management/publishing tools.
  • Provided real time management methodologies, which comprised a suite of integrated software applications.
  • Developed a suite of user education documents for their proprietary data mining application.
  • Maintained Constellation Data Architecture documentation, a seven-volume suite of highly technical documentation.
  • Produced online help and print/PDF documentation for an enterprise document management software suite.
  • Developed functional test plans for multiple navigational and tactical applications and suites.
  • Supported marketing department by updating and refreshing promotional materials via Adobe suite.
  • Developed user guide documentation template that is suited for international ESL audience.
  • Documented Oracle e-Business Suite Instruction Manuals for internal and external users.
  • Authored and managed documentation for suite of global software applications.
  • Created a documentation suite for several customer-specific software applications.
  • Created a technical documentation suite.
  • Experience using Microsoft Office Suite and Adobe Acrobat Professional as well as working knowledge of ETM (Electronic Technical Manual).

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21. PDF

average Demand
Here's how PDF is used in Technical Writer jobs:
  • Imported web documentation into PDF text-style using external translation database; exported requirements by domain into tracking system.
  • Prepared documentation for both print and electronic distribution, including PDF generation and creation of integrated Help system.
  • Created auto-populating PDF forms that integrate with the practice management system to improve customer efficiency and accuracy.
  • Generated and published PDF documents to corporate intranet for online distribution.
  • Reorganized company's scattered Word files to one-manual/one-file/one-click PDF creation.
  • Translate business specifications into user documentation using PDF converter software.
  • Converted documentation to PDF for distribution.
  • Developed, wrote, and maintained print (PDF) and context-sensitive online documentation (WinHelp) for software and hardware.
  • Published the online and PDF versions of the Weekly Branch Announcements and Weekend Package at or before their respective tight deadlines.
  • Task included graphic design, legal statement, table of contents, and PDF version for use at on-site client facilities.
  • Tagged content files to specify output to either user guides in PDF format or to context-sensitive online help via WebWorks.
  • Delivered documents in wiki, Word, and PDF formats on SharePoint; Markdown and HTML formats in Visual SourceSafe.
  • Create training areas in SharePoint, and educational and training process documentation (MS-Word, PDF) for internal customers/management.
  • Create builds to generate help in Microsoft Compiled Help (.chm) format and Portable Document Format (PDF).
  • Reviewed product during and after manufacturing, organized information in the proper format and published manuals in Word and PDF.
  • Created a process for distributing the user and installation documentation as a PDF Library via CD-ROM and the Web.
  • Developed and honed company message including dialogue for website, case study PDF packs and industry specific white papers.
  • Designed and recreated Accounts Receivable and Accounts Payable form set into interactive PDF forms using Adobe LiveCycle Designer 2.0.
  • Updated documentation to reflect current software version information, converted into PDF, and placed on company Intranet.
  • Planned, created, wrote, and produced Input Management component help and release notes in PDF format.

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22. Project Management

average Demand
Here's how Project Management is used in Technical Writer jobs:
  • Coordinated scheduling/project management of documentation.
  • Contribute to extensive documentation project editing and revising project management plans, security protocols, architecture development, and requirement gathering.
  • Assisted with Quality Assurance project management, including but not limited to product lot management, labeling and general documentation.
  • Edited WorleyParsons Project Management Process/Enterprise Management Systems documents, forms, and procedures to align with client bridging documents.
  • Position required specific familiarity with Agile Software methods and project management to effectively demonstrate an understanding of customer needs.
  • Provided technical engineering support and project management for the design, engineering and development of water treatment systems.
  • Assisted the Office of Information Technology communications director in business analysis, strategic planning, and project management.
  • Project Management Created master documentation plans for mission-critical writing projects involving three site locations and several books.
  • Authored technical documents, and performed database management and project management for the Abbott Corporate Engineering Division.
  • Interviewed subject-matter experts, including engineering and project management; coordinated documentation updates, edits and reviews.
  • Performed version control, change management, inter-group coordination, configuration management, and project management.
  • Authored NASA Systems Engineering Project Management Handbook, Facility Requirements Documents, and Preliminary Engineering Studies.
  • Project Management: Served as lead for online documentation in NetScreen Technologies' documentation department.
  • Support proposal and project management group as technical writer for regional offices and international distributors.
  • Assisted management in migrating from waterfall project management environment to an agile project management environment.
  • Project management to keep within deadlines and fitting in other writing/illustrating assignments as needed.
  • Improved institutional understanding of program and project management FMS acquisition and mission execution concepts.
  • Provided project management support to technical writing team * Created documentation for tablet product line
  • Develop proficiency in information mapping methodology, project management skills, and document management software
  • Facilitated business alignment efforts to reduce costs through project management and global document sharing.

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23. XML

average Demand
Here's how XML is used in Technical Writer jobs:
  • Developed functional and technical requirements documents for an interactive television application and an XML conversion utility.
  • Worked with Technical Publications to improve and streamline the XML-based documentation automation process.
  • Performed XML coding for Technical Documentation for government manuals and other documents.
  • Created XML process documentation and guidelines used by many documentation groups.
  • Converted legacy Flight Manual documentation to electronic formats in XML.
  • Transferred paper documents from traditional word processing applications into XML.
  • Converted legacy documentation into XML documentation.
  • Created and edited Reference Guides for applications, Release Notes for GUI enhancements and technical Release Notes for XML schema changes.
  • Export Task Cards to TRAX database o Evaluate errors in export and modify task card XML to process into TRAX acceptably.
  • Edited documents authored by non-native-English speakers, and edited XML code written by novice users, to conform to style guides.
  • Created a quick reference guide for NewsMLG2, which is an XML-based standard used to represent news in a structured way.
  • Capture, create, convert, maintain, revise, change and process SGML/XML data instances and Aggregate Data Sets.
  • Described XML elements and provided sample code to enable external programmers to interface with the JobBOSS database using XML files.
  • Converted Word documents into XML SOAP templates for posting on MSDN in compliance with the European Commission's 2004 Decision.
  • Create removal and installation, diagnostic/troubleshooting, and systems and component NMWR's procedures in XML using Arbor Text editor.
  • Incorporated translation of the error message catalog to DocBook XML source for the Error Messages Guide into the nightly build.
  • Restructured and updated the XML API programming guide based on the model suggested by documentation and technical marketing managers.
  • Improved 3rd party interface use by providing detailed documentation of XML gateway methods, objects, and error messages.
  • Created and developed documentation, help files, for API/SDK, XML, UML, and DITA applications.
  • Designed, created and maintained company websites using Microsoft Office FrontPage and raw XML Code using notepad.!

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24. Intranet

average Demand
Here's how Intranet is used in Technical Writer jobs:
  • Achieved Vice President recognition for initiating the design and development of a visually engaging, highly interactive, user-friendly Intranet portal.
  • Worked closely with company-wide teams to migrate audiences to an intranet environment and provide a centralized source for user documentation.
  • Produced a Capability Maturity Model compliant Intranet site to house internal project collateral and disseminate project status and information.
  • Mapped business intranet, created network topology diagrams and diagrams relating business process flows to physical network structure.
  • Maintain procedure revisions on the bank supported intranet website including uploading, revising, and deleting documentation.
  • Sole writer responsible for writing and producing all documentation for Fidelity's corporate intranet.
  • Updated intranet page with new or revised documentation according to documentation control procedures.
  • Developed company-wide user centered design standards to improve usability of company intranet sites.
  • Converted hard copy documentation to online documentation and published to local intranet.
  • Coordinated the development of a departmental intranet site and developed/maintained published documents.
  • Uploaded and maintained the intranet documentation in AirDefense change management system.
  • Interview SME to gather requirements for intranet migration and procedural documentation.
  • Created, managed and further developed company intranet and additional websites.
  • Develop intranet online reference material, including policy and procedure pages.
  • Result: Customer accepted recommendation for intranet training site redevelopment.
  • Collaborated with programmers to publish documents and design intranet databases.
  • Maintained department computers and created and updated intranet websites.
  • Publish content to company intranet database using Interwoven TeamSite.
  • Maintained Technical Publications Noodle Intranet control sight for approval.
  • Published and communicated current business processes through intranet.

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25. QA

average Demand
Here's how QA is used in Technical Writer jobs:
  • Analyzed requirements and developed functional test protocols for QA validation testing of client-server and web-based enterprise systems at global pharmaceutical manufacturer.
  • Produce detailed engineering reports for QA Motherboard Lab to support memory compatibility and Four Corner testing.
  • Developed and implemented QA procedures that assisted in communicating expectations to new and existing contractors/vendors.
  • Worked with software developers and QA personnel to maintain existing documentation and context-sensitive online help.
  • Provided oversight to change requests issued for and facilitated updates to all MFOQA requirements documentation.
  • Worked closely with Developers and QA to gather accurate information for more precise documentation.
  • Worked with QA director to determine levels of security and interactivity for different users.
  • Created and coordinated the investigation/execution of Deviation reports with technical and QA teams.
  • General tasks included English localization QA and supplementary project management for projects worldwide.
  • Conducted QA testing to ensure all functionality performed as expected and documented.
  • Worked with QA Department to determine end-user requirements for documentation.
  • Provided process analysis and recommendations to QA Manager.
  • Tested installation documentation in conjunction with QA.
  • Led and Conducted Corrective action/QA improvement training.
  • Perform configuration management and QA.
  • Selected to serve on multiple QA/QC task committees to design and implement standards and tracking system for document review and editing.
  • Conduct review meetings to receive input from all functional areas such as Marketing, QA, Test, and Product Engineering.
  • Planned, scheduled and coordinated multiple ongoing XP projects with Web Developers, Marketing, PMs, Production, and QA.
  • Work with EDM quality, system owners, process owners and QA to identify deficiencies and potential opportunities of credentials.
  • Tested and documented the user interface of POS terminals, and worked with QA Analysts to resolve issues during certification.

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26. Adobe Acrobat

average Demand
Here's how Adobe Acrobat is used in Technical Writer jobs:
  • Edited and revised existing hardware manuals for telecommunications equipment using Adobe FrameMaker, and Adobe Acrobat.
  • Produce paper and electronic versions of documentation using Adobe FrameMaker and Adobe Acrobat.
  • Designed and implemented a collaborative online documentation review process using Adobe Acrobat X.
  • Revised procedures in Adobe Acrobat and initiated routing for approval in NovaManage.
  • Required using RoboHelp for interactive documentation or Adobe Acrobat for online documentation.
  • Manage documents using Microsoft Office applications and Adobe Acrobat Professional.
  • Convert printed publications to electronic format using Adobe Acrobat.
  • Created online documentation using Adobe Acrobat and BookManager.
  • Developed new and/or refined existing NPS AOC forms for data collection/submission using MS Word, MS Excel, and Adobe Acrobat.
  • Created and revised technical media for HH-60 Helicopter using the following computer programs: -Adobe Acrobat Pro - Microsoft Word.
  • Developed Help and user documentation for warehouse management system software (RoboHelp, Microsoft Word, and Adobe Acrobat).
  • Created and maintained after publish macros for MS Word and Adobe Acrobat for a more streamlined and efficient publishing process.
  • Incorporate the use of Adobe Acrobat Professional to provide interactive electronic version of O&M manuals to customers.
  • Content created with FrameMaker, WebWorks Publisher, Netscape, Adobe Acrobat, Microsoft Word, and text editors.
  • Use Microsoft Word, Excel, PowerPoint, and Adobe Acrobat Professional to create documentations for client projects.
  • Produced digital and hard copy forms for use in various departments using Microsoft Office and Adobe Acrobat Pro.
  • Included converting native files to neutral PDF files, scanning, and TIFF/PDF conversion using Adobe Acrobat.
  • Collected information from specs, screens, and by accessing a prototype using an Adobe Acrobat viewer.
  • Write, edit, online help and user manuals using Microsoft Word, Adobe Acrobat, PowerPoint.
  • Used Adobe FrameMaker, Adobe Acrobat, RoboHelp HTML and Classic, MS Word, Full request.

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27. ISO

average Demand
Here's how ISO is used in Technical Writer jobs:
  • Created and distributed Access database Upload notifications to Project leads and Compliance notifications to State Liaison Representatives and Large Office supervisors.
  • Performed as a Communications Liaison to educate business partners on how to best communicate information between departments and across the organization.
  • Developed fault isolation, maintenance practices, servicing, removal/installation, adjustment/check, inspection/check and preservation procedures for various components.
  • Created the organization's cloud based Document Control system within the parameters of ISO 9001 Quality Management regulatory requirements.
  • Created technical documentation using state-of-the-art publishing software including product descriptions, operating procedures, fault isolation, maintenance/repair procedures.
  • Facilitated communication of critical changes in design or product usage to the customer through documentation updates and engineering advisories.
  • Developed and updated procedure documents and equipment instructions to make all documents ready and available for ISO audits
  • Developed green-field ISO-9000 compliant documentation for manufacturing and engineering processes in a luxury boat manufacturing factory.
  • Generated documentation for ISO 9000 certification and in support of Federal Aviation Administration TSO/STC certifications.
  • Instituted Performance Management and utilized other planning and supervisory skills; worked under performance guarantees.
  • Create detailed product documentation plans and project management documents for supervisors and executive staff members.
  • Interfaced with production machine operators, Supervisors and Engineers to obtain instruction process data.
  • Develop and maintain departmental work instructions to ensure organization continually meets ISO 9000 certification.
  • Act as point-of-contact/liaison for visiting Space Station Freedom Program Preliminary Design Review meeting participants.
  • Follow established ISO 9001 quality assurance protocols and provide recommendations for improvement where needed.
  • Developed and maintained procedural and technical documentation in accordance with ISO 9001:2000 standard.
  • Developed audit implementation program to meet ISO on-site audit compliance and certification guidelines.
  • Created internal and external assembly documentation to comply with ISO 9000 certification.
  • Co-authored the VRT's public advisory vulnerability documentation for security patch releases.
  • Performed other related duties normally performed by supervisory equipment in his absence.

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28. Training Manuals

average Demand
Here's how Training Manuals is used in Technical Writer jobs:
  • Created external and internal user training manuals for various software types and translated complex technical ideas into user-friendly materials and concepts.
  • Accomplished manufacturing Technical Writer with 20 plus years project management experience creating training manuals, updating operation instructions and user guides.
  • Managed multiple documentation projects simultaneously including enhancement requests, training manuals, training plans and help desk processes and procedures.
  • Developed training documentation package consisting of 118 various products include quick reference guides, training manuals and standard operating procedures.
  • Collaborated with programmers and department heads to create application development documentation, procedures, reference materials and training manuals.
  • Planned and developed administrator guides, installation guides, procedural documentation, and training manuals for hard-drive testing equipment.
  • Developed Flash demonstrations to explain telecommunications terminology to users and authored documentation including product training manuals and newsletters.
  • Developed standard operating procedures and training manuals from scratch based on observation and interviews with technical staff.
  • Created high quality technical documentation, training manuals and marketing materials for TechDispatcher web based software.
  • Developed and updated program documentation, training manuals, and operational procedures for military hardware.
  • Developed procedural training manuals to capture current processes in alignment with business and industry policies.
  • Gathered information from department heads and compiled data into easily digestible training manuals.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Project funded position researching and developing training manuals for highway construction trades.
  • Assisted in developing initial training manuals and participated in government validation exercises.
  • Researched and developed technical design specifications using digital photography for training manuals.
  • Collaborated with Documentation Specialist on writing training manuals for these sessions.
  • Created User and Training Manuals; developed and maintained technical documentation.
  • Designed instructor/student training manuals, multimedia presentations and performance tests.
  • Designed and developed Operator Qualification Manuals (Training Manuals).

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29. Technical Information

average Demand
Here's how Technical Information is used in Technical Writer jobs:
  • Provide excellent support with technical information along with assisting with developing and disseminating information on operating and procedural policies and activities.
  • Translated technical information to everyday language for a variety of end-customer documentation products while adhering to the corporation's writing guidelines.
  • Analyzed requirements of projects and ensured the accuracy and completeness of the technical information thus resulting in a superior documentation product.
  • Worked closely with engineers to review technical information, including mechanical/electrical components, in preparation for producing end-user technical documentation.
  • Converted technical information obtained from engineers, analysts and developers into usable documents and web media for employee reference material.
  • Completed projects that required defining project scope and structure, researching and compiling technical information, and writing final documentation.
  • Researched and compiled reference data, analyzed technical literature available, and verified technical information with related teams and departments.
  • Worked with raw material manufacturers to obtain technical information on their products for clarification on internal communications and product documentation.
  • Analyzed and organized large amounts of new highly technical information to then successfully complete large, complex online documentation projects.
  • Gathered technical information, prepared written text and coordinated layout and manual organization in conjunction with NSWC Philadelphia specifications.
  • Analyzed technical information from support engineering and interpreted this information to clearly convey the technical meaning to end users.
  • Edited Email Guidelines document which provided recommendations and technical information to email users for retaining and archiving business-critical emails.
  • Evaluate scope and size documentation requirements, develop documentation plans and schedules, and research and organize technical information.
  • Communicated with both hardware and software engineers to translate complex technical information into customer-oriented user documentation and online help.
  • Experienced Granite end user providing technical information to Regional Network Operations Center for communication to Time Warner Cable customers.
  • Worked closely with blood bank and software Subject Matter Experts to translate technical information into accurate and user-friendly documentation.
  • Interviewed subject matter experts to gather technical information and to become familiar with product technologies and production methods.
  • Developed strong working relationship with departments while processing technical information and knowledge pertinent to product development and documentation.
  • Research technical information related to grant topic, including market analysis, patent information and current research papers.
  • Researched and translated technical information to enhance web-based content and interface, for both technical and non-technical users.

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30. Internet

low Demand
Here's how Internet is used in Technical Writer jobs:
  • Specified desktop publishing software and set publication development guidelines that defined corporate documentation without regard to media (internet/online/print).
  • Prepared all user/operator, training, development, and project history documentation for an integrated wireless Internet communications system.
  • Developed Internet strategy, information flow, and usability for website and successfully completed it by exceeding all expectations.
  • Produced and edited interactive CD-ROM and Internet-based multimedia courses on information technology topics for IT and executive management.
  • Updated documentation for quad-play communication services that bridge internet, telephony, cable, and wireless communication devices.
  • Collected information from design documents and developer meetings and incorporated same into next-generation Gauntlet Internet firewall documentation.
  • Managed other departments in Internet/Intranet implementation, including design, security, publishing, and maintenance.
  • Researched via internet Federal documents for validity, correctness, procurement history, and supplier availability.
  • Researched federal regulations and requirements for equal opportunities policies utilizing over 10 databases and internet tools.
  • Converted instructional documentation into a format suitable for web delivery and updated Internet site.
  • Utilized advanced knowledge of RoboHelp to create context-sensitive help for desktop and internet-based applications.
  • Designed, wrote and published printed and online documentation for Internet-based payment services provider.
  • Administered and distributed UAT documentation that simulated a variety of internet banking scenarios.
  • Described functions of Internet gateway wireless multimedia messaging cluster server/RAID array storage system.
  • Provide detailed photo and written documentation to headquarters via internet or email submissions.
  • Processed on-line/internet documentation and assisted programmers with technical reports and formal peer reviews.
  • Researched Internet sites to gather information for reference materials and analyzes training materials.
  • Managed public Internet website content and product information for electronics component manufacturer.
  • Created promotional and technical documentation for Internet and print mediums.
  • Packaged files for archiving in documentation repository and company Internet.

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31. FDA

low Demand
Here's how FDA is used in Technical Writer jobs:
  • Developed and updated operator, installation, and service and troubleshooting documentation for a line of FDA-regulated health care equipment.
  • Formulated an international process validation training program for Engineering Management by comparing FDA citations against process validation procedures.
  • Provided preliminary data analysis and prepared and edited reports for submission to the FDA for government approval.
  • Developed software requirements documents for proprietary medical software device; managed documents through SDLC in FDA-regulated environment.
  • Company develops, markets, and supports complex laboratory systems in an FDA-regulated business environment.
  • Audited documentation according to FDA Regulations and brought deficiencies to the attention of appropriate Directors/Managers.
  • Used lab data to write non-clinical pharmacological reports for submission to FDA or international associations.
  • Drafted claims documentation for new and existing products to support FDA and international regulatory submissions.
  • Ensured all assigned deviation investigations are compliant with internal procedure and FDA regulations.
  • Designed and implemented FDA-compliant QA documentation system to increase potential sales market.
  • Designed multilingual package inserts in accordance with FDA requirements and space limitations.
  • Collaborated with regulatory affairs department to create a corporate FDA-compliant symbols glossary.
  • Developed manufacturing device history record system used to meet stringent GMP/FDA regulations.
  • Participated in FDA audit by providing files and other required documentation.
  • Developed and Maintained documentation following FDA regulatory and HIPAA documentation laws.
  • Prepared documentation and made text suitable to meet FDA documentation requirements.
  • Assisted in formatting and editing FDA regulated documents for Combination Products.
  • Documented medical device reference manuals for physicians in an FDA-regulated environment.
  • Follow Regulatory department revision control processes in compliance with FDA requirements.
  • Copy-edited second-round FDA submission document for a new medical device.

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32. RFP

low Demand
Here's how RFP is used in Technical Writer jobs:
  • Analyzed RFP with engineering team to establish procurement cost of capital equipment line items needed for in-plant production of communication system.
  • Researched organizational, technical and process review documentation along with internet searches for RFP support material.
  • Control officer for RFP team on Indefinite Delivery/ Indefinite Quantity proposal for government customer.
  • Prepared proposal templates and formatted proposal documents to ensure compliance with RFP requirements.
  • Facilitated in the development and issuance of RFP, preliminary/critical design reviews.
  • Collaborated through each task in the RFP to oversee all aspects including information gathering, writing, editing, and proofreading.
  • Reviewed, analyzed, developed and published RFP compliance matrices, outlines, style guides, and storyboard templates as necessary.
  • Developed methodology for Request for Proposal (RFP) candidate Letters of Intent (LOI) to support proposal submission.
  • Assisted development on RFP for new Wireless Network used for oil, gas, gold, and other commodities trading.
  • Helped to draft a Request for Proposals (RFP) to contractors that saved EDS money in daily warehouse operations.
  • Analyzed solicitation requirements and RFP (Requests for Proposals) specifications, and wrote technical volume responses for government clients.
  • Assisted in the development of technical responses to Requests for Proposal (RFP) efforts for many government market clients.
  • Researched the OIT Security policies and Administrative Regulations to create a document tracker and list of attachments for RFP.
  • Created Request for Proposal (RFP) for government grant funding toward development/production of a lightweight Universal Power Converter.
  • Attend project status meetings; work with engineers to ensure compliance with RFP requirements, edit, and format.
  • Worked with management to develop and edit an RFP for CAD workstation software and an integrated content management system.
  • Created and maintained Request for Quotes (RFQ) and Request for Proposal (RFP) for new projects.
  • Request for Proposal (RFP), discover statement of work content for project management teams for proposal phases.
  • Compiled /reviewed /edited: SOP's, SOW, requirements document, and all parts of the RFP.
  • Maintained change control logs; verified cost-proposal volume spreadsheets conformed to RFP (request for proposal) guidelines.

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33. Software Development

low Demand
Here's how Software Development is used in Technical Writer jobs:
  • Worked closely with developers within an application software development environment to write, edit, and maintain programmer and administrator documentation.
  • Developed departmental writing style guide, setting standards to ensure uniformity in documentation produced by other software development personnel.
  • Provided suggestions for user interface text during product specification phase of software development life cycle to improve product usability.
  • Analyzed information and statistics in preparation for new software development to create weekly project status report for management.
  • Provided code samples and explanatory text for software development engineer introductory course distributed to all incoming software engineers.
  • Recruited from California for this position in recognition of reputation and background in the Software Development industry.
  • Designed and implemented an Online Help system to help engineers effectively use the software development collaboration system.
  • Examined documents prepared during the software development process to ensure technical accuracy, readability, and completeness.
  • Acted as documentation point of contact as sole documentation specialist within software development and quality assurance team.
  • Collaborated with programming and managerial staff to complete project documentation through the software development life cycle.
  • Participated in daily SCRUM tracking and monitoring, familiar with utilization of Agile Software development methods.
  • Collaborate with Product Marketing team on software development, design and usability, and documentation requirements.
  • Research and write operator manuals for Diagnostic Cardiology information software in an Agile software development environment.
  • Work closely with hardware and software development engineers for feature and customer interface design clarification.
  • Documented stages of software development and compared progress against requirements for Department of Education programs.
  • Collaborate with Software Developers, Technical Publications Manager, Engineering Manager, Software Development V.P.
  • Provide support to Director of Software Development in creating and editing monthly departmental newsletter.
  • Developed process documents for software development, network engineering, and project management teams.
  • Leveraged Waterfall and Agile methodologies to provide comprehensive support for multiple software development efforts.
  • Worked with software development subject matter experts to capture system requirements and design specifications.

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34. Technical Support

low Demand
Here's how Technical Support is used in Technical Writer jobs:
  • Developed and implemented an online document system for both internal and external customers to increase usability and reduce technical support requirements.
  • Collaborate closely with software developers, technical support staff, and testers to ensure accurate information and timely problem resolution.
  • Collaborated with software developers in order to produce technically accurate content for both general customers and technical support staff.
  • Performed various positions over time which included Technical Support Representative, Technical Support Manager, Consultant and Technical Writer.
  • Interviewed software engineers and technical support staff to extract configuration examples and technical requirements for six card readers.
  • Developed online technical support documentation that included FAQs, white papers, configurations, and troubleshooting procedures.
  • Researched, identified, and evaluated grant opportunities relevant to border security training and technical support.
  • Provided administrative and technical support to offices in the Propulsion Directorate of the Aeronautical Systems Center.
  • Provide expert guidance and technical support during laboratory investigations for causal analysis and CAPA implementation.
  • Improved documentation by evaluating frequently asked questions; interviewing technical support specialists and users.
  • Provided technical support for internal customers by following up on inquiries and problem resolution.
  • Provide remote, high-level technical support and consultation for customer's manufacturing applications.
  • Developed internal SharePoint site design and content for technical support escalation and management procedure
  • Provide technical support to those seeking legally recognized copyright and trademark protection.
  • Produced and/or edited technical support documentation for release of new software versions.
  • Utilized technical support skills and communication to improve accessibility to agency policies.
  • Improved customer satisfaction by acquiring user feedback directly from technical support.
  • Worked and communicated with technical support teams to facilitate project objectives.
  • Provided expertise in systems/network management, technical support and website development.
  • Provided editorial support and direction to Technical Support group and Marketing/Sales.

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35. Installation Guides

low Demand
Here's how Installation Guides is used in Technical Writer jobs:
  • Specialized in revising installation guides to contain detailed information on methods for integrating proprietary software with third-party operating systems and databases.
  • Drafted and edited Installation Guides and Information Security related documentation such as a Configuration Management Plans and System Security Plans.
  • Developed user, administrator, and installation guides for Medicaid claim reimbursement product; supervised junior writer.
  • Documented new commercial agribusiness management software with online Help and printed installation guides.
  • Developed user and installation guides for an aggregation switch and personal gateways.
  • Produced installation guides by interacting with installers, designers and customer support.
  • Created and updated installation guides for proprietary medical bill review software.
  • Designed and wrote internal procedural manuals and technical installation guides.
  • Developed a series of installation guides for mechanical packaging equipment.
  • Write installation guides for products that include database configuration.
  • Developed new user and installation guides for undocumented applications.
  • Developed software product development documentation and installation guides.
  • Developed installation guides for rack-mount systems.
  • Collected and organized information required for preparation of user manuals, training materials, installation guides, proposals, and reports.
  • Used research, writing, and proofreading skills to provide documentation support for engineering installation guides tailored for jet engine manufacturing.
  • Updated the documentation set (User Guide, Installation Guides, Technical Notes, Release Notes) for enterprise security software.
  • Developed and updated product documentation including product guides, installation guides, hardware guides, online help, and release notes.
  • Developed administrator's reference, user's reference, and installation guides for Oracle Database Vault as per the documentation standards.
  • Core documentation - User Guides, Setup Guides, Installation Guides, Online Help, Training Guides, and Training Supplements.
  • Design and write user guides, installation guides, requirement documents and software reference manuals for financial and medical hospital systems.

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36. Snagit

low Demand
Here's how Snagit is used in Technical Writer jobs:
  • Created annotated illustrations using SnagIt Editor and Studio.
  • Research and document Department of the Navy telecommunications procedures utilizing MS Office, SnagIt and other software packages.
  • Utilized Microsoft Office, DreamWeaver CS5 edition, and SnagIt to author, maintain and publish these procedures.
  • Used SnagIt 8.2 to capture screens, windows, or fields, which were included in documentation.
  • Use SnagIt 10 to capture and edit screen shots for image library and for insertion into documents.
  • Used RoboHelp and SnagIt software to create online help and screen captures for User Documentation.
  • Captured screen shots of various HR Access functionality using SnagIT and other graphics tools.
  • Used SnagIt, in order to obtain, annotate, and customize screen-captures.
  • Worked with SnagIT and Adobe Captivate capturing screen shots and exchanging data.
  • Used SnagIt to capture clear images and highlight them for easier processing.
  • Captured user interface screens and created line art using TechSmith SnagIT.
  • Performed supporting screen captures (SnagIT) for inclusion into procedures.
  • Skilled in Customer Relations Management system using SAP and SnagIt.
  • Used SnagIT to obtain screen shots and complex menu shots.
  • Used SnagIt to capture text and drawings.
  • Captured Web page illustrations using TechSmith SnagIT.
  • Captured screen illustrations using TechSmith SnagIT 10.
  • Used SnagIt to capture graphic illustrations.
  • Created screen captures using SnagIt 10.
  • Used MS Word and SnagIt to create the user guide, as well as created the template for the document.

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37. Technical Publications

low Demand
Here's how Technical Publications is used in Technical Writer jobs:
  • Created user documentation for a variety of materials, including technical publications and marketing brochures, ensuring technical verbiage was easy-to-understand.
  • Answer questions from engineering personnel, customers and others concerning technical publications and assist in training less experienced Technical Publications personnel.
  • Experience in the custody and control with NAVAIR technical publications including digitized engineering drawings creation and publication and drawing update processing.
  • Developed military technical publications for operation and maintenance of battery power systems and command control and communication equipment and systems.
  • Developed and updated: end-user manuals, maintenance & repair procedures and technical publications in accordance with military standards.
  • Managed the Technical Publications team to deliver documentation collections in compressed time frames while maintaining business schedules and quality.
  • Recognized and rewarded by Corporate President for personal contributions to Terminal High Altitude Area Defense Program Office technical publications.
  • Utilized data mining techniques to research, analyze, and interpret engineering source data for incorporation into Technical Publications.
  • Process Improvement: Participated in audit of maintenance program reports and digital technical publications to ensure accuracy and compliance.
  • Estimated, scheduled, expedited, and validated all technical publications produced met company and industry quality standards.
  • Assisted in the production of technical publications to military specifications for Naval Sea Combat Systems Engineering Station.
  • Research military and civilian aviation system applications for development and modification of prototype installations and technical publications.
  • Authored technical publications and provided procedural development support for Department of Defense (DoD) customers.
  • Modernized technical publications for manufacturer of embedded flash memory data storage and solid state drive technologies.
  • Developed complex technical documentation, including user manuals, installation instructions, and other technical publications.
  • Contributed new design ideas, specification templates, and forms generation to improve overall technical publications.
  • Coordinated the development of technical publications in accordance with military specifications and other commercial standards.
  • Developed illustrations for technical publications, reports, proposals, commercial manuals and publications.
  • Provided publishing tools support/training for internal company-wide technical publications team local and remote.
  • Managed technical publications process, including approval process and editing of documents.

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38. API

low Demand
Here's how API is used in Technical Writer jobs:
  • Developed Asset Management intranet application to track location of Fixed Capital Assets which improved utilization of production assets across multinational regions.
  • Manage all aspects of documentation and configuration management for both capital and disposable New Product Development through to production.
  • Managed rapidly changing and competing priorities to reliably meet aggressive deadlines, while exceeding audited content quality standards.
  • Collaborated with graphic designers and programmers to develop user interface guidelines and API reference documentation for insurance software.
  • Designed and produced simulations in Adobe Captivate to rapidly display data intensive processes for potential customers.
  • Managed all aspects of technical communications for a rapidly growing software company in a self-directed environment.
  • Developed/implemented new Enterprise Services API Portal and Wiki pages for Web services Continuous Integration initiative.
  • Created user's guide for Java rapid development application; verified application against requirement.
  • Contract technical writer for various engineering and manufacturing customers such as Capital Safety Company.
  • Developed API documentation and integration guidelines, and edited and reorganized existing material.
  • Developed FDM System Documentation and QuickGuide easy documentation for rapid prototyping system.
  • Formatted and edited documents according to customers' specifications with rapid turnaround.
  • Manage online repository tracking capital and feasibility estimates for team projects.
  • Provided rapid document turn around under tight preparation and revision schedules.
  • Received recognition for rapid documentation turnaround while supporting other consultants.
  • Collaborated and wrote System Console API documentation with cross-functional team.
  • Incorporated file properties to allow rapid and error-free customization.
  • Lead documentation writer of VeriSign Payments System API documentation.
  • Created and maintained documentation and intellectual capital materials.
  • Developed a Java-based automated API request/response capture application.

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39. Software Applications

low Demand
Here's how Software Applications is used in Technical Writer jobs:
  • Conducted usability and migration testing of software applications and documentation in collaboration with engineers, graphic designers, and other writers.
  • Used Oracle/Fusion writing styles and criteria to help create role-based instructor-led training and end-user documentation for enterprise and hosted software applications.
  • Created and updated user manuals, installation guides, white papers and other technical documentation for various commercial medical software applications.
  • Developed the following end-user documentation: user guides, instructor lessons and student exercises for mass transit vehicle management software applications.
  • Collaborated with developers and applied documented test cases to test software applications; wrote resulting step-by-step procedures in user-guide format.
  • Prepared infrastructure team to test efficiently servers and software applications for Disaster Recovery by creating original documentation for the process.
  • Reorganized the entire documentation libraries for OpenWay Collection Engine and OpenWay Reporting System software applications for improved customer navigation.
  • Edited and updated written and graphic content for end user documentation detailing the installation/maintenance of hardware and software applications.
  • Authored technical documentation on implementing and integrating custom software applications; drafted system administration instructions for network administrators.
  • Designed and managed quality control system to debug software applications and collaborated with engineers to implement debugging procedures.
  • Researched, wrote, and updated user and installation manuals for multiple UNIX-based and Windows-based weather-interpretation software applications.
  • Wrote/edited engineering documents, requirements documents, user guides, and other project documentation for several software applications.
  • Created and updated in-depth user guides for various proprietary Army Records Management and Declassification Agency software applications.
  • Developed, published and managed: - Operation and maintenance documentation for E-commerce transaction software applications.
  • Edited/formatted Functional Specifications, user guides and training manuals for software applications developed for Microsoft.
  • Content authoring, technical assistance, and localization support for software applications that support defibrillators.
  • Developed user and training manuals for integrated business software applications for managed health care organizations.
  • Prepared electronic files for reproduction, file management and digital output using various software applications.
  • Documented standard processes and procedures in addition to leadership and customer relationship management software applications.
  • Prepared installation guides and other user guides for various technological products or software applications.

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40. Software Documentation

low Demand
Here's how Software Documentation is used in Technical Writer jobs:
  • Produced array of technical documentation, including oil and gas software documentation and manufacturing-company processes, procedures, and system-flow information.
  • Created software documentation for a large Manufacturing Execution System for audiences ranging from dock workers to PhDs developing new pharmaceutical formulations.
  • Created, edited, designed and developed new and existing software documentation and product literature that enhanced automation of patient records.
  • Updated, improved, and wrote original hardware and software documentation for operations manuals and troubleshooting and component replacement guides.
  • Participated in developing client software documentation for other programs developed by FIS for use by financial institutions throughout the country.
  • Supervised the development of voice recognition software documentation, including quick references for fax-by-voice and voice activated prescription applications.
  • Designed, wrote, and coordinated production of marketing communications, training manuals and software documentation for industry-specific software.
  • Updated and wrote software documentation for a legacy modernization company using FrameMaker, Acrobat, and WebWorks Publisher.
  • Provided the necessary software documentation to support an enterprise application integration project for Florida Power and Light.
  • Used desktop publishing systems to develop software documentation and operation manuals for a line of digital oscilloscopes.
  • Researched, wrote and edited hardware and software documentation for telephony billing server platforms using FrameBuilder.
  • Developed and maintained military software documentation that was used by the United States Special Operations Command.
  • Initiated and developed online versions of microelectronics engineering analysis software documentation for Unix and Windows platforms.
  • Supervised the documentation department, overseeing preparation and production of software documentation and Federal Government proposals.
  • Performed technical writing and translation of banking software documentation for this client server financial software developer.
  • Worked with external auditors and internal testers as support or reconciled discrepancies and validated software documentation.
  • Planned and wrote end-user software documentation and support communications for corporate accounting and payroll systems.
  • Involved in course development and hardware/software documentation of communication systems used by the US Navy.
  • Produced client software documentation and marketing brochures for the company's communication management system.
  • Team leader of the technical publishing department and primary writer of warehousing software documentation.

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41. Technical Specifications

low Demand
Here's how Technical Specifications is used in Technical Writer jobs:
  • Interact with developers, department managers, and executives to establish technical specifications and to determine subject material to be developed.
  • Scoped out fiber optic network technical specifications and translate data into business specifications for growth of network and business class customers.
  • Worked seamlessly with the Technical Writing team to help translate drawings and technical specifications into comprehensive and comprehensible, informative documentation.
  • Planned, organized, analyzed, and interpreted technical specifications created by Research and Development to determine appropriate content for documentation.
  • Produced system documentation, implementation guides, user manuals, technical specifications and wiki pages for internal and external audiences.
  • Planned, organized, analyzed, and interpreter technical specifications prepared by press engineers to determine appropriate content for documentation.
  • Confer with customer representatives and vendors to establish technical specifications and to determine subject material to be developed for publication.
  • Conferred with internal business partners to establish technical specifications and to determine subject material to be developed for publication.
  • Liaised with clients and engineers to facilitate documentation of technical specifications to meet client requirements and maintain client expectations.
  • Confer with client to establish technical specifications for engineered equipment and determine subject material to be developed for publication.
  • Acquire subject knowledge by interviewing product developers and subject matter experts, referring to technical specifications and engineering illustrations.
  • Develop relationships with Customers and Vendors to expedite the procurement of Technical Specifications for all Tech Data product offerings.
  • Worked with the General Manager in development of technical specifications for part qualification according to General Electric blueprints.
  • Researched and analyzed engineering technical specifications, drawings, and provisioning data for creating or revising documentation.
  • Reviewed technical specifications to further enhance usefulness of technical manual to help users troubleshoot issues.
  • Extracted product information from technical specifications and interacted with the engineering team and clients.
  • Conferred with researchers and executives to establish technical specifications to be developed for publication.
  • Create and edit technical specifications, procedural documentation and manuals for Information Protection department.
  • Developed templates with customized styles for use with numerous types of technical specifications.
  • Analyze information from technical specifications and planning documents to create information for users.

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42. SQL

low Demand
Here's how SQL is used in Technical Writer jobs:
  • Documented internal SQL server databases, e-mail usage requirements, web access to corporate facility procedures, and system/application specifications.
  • Designed, developed and maintained Management and Operational Crystal Reports using PostgreSQL.
  • Prepared SQL Data Dictionary for Data-Warehousing purpose and for internal purpose.
  • Created SQL database dictionary documentation for programming processes.
  • Developed a web-based Quality Control database, controlled document database and utility activation request tracking system (PHP & MySQL).
  • Helped develop and populate the firm's first online knowledge base to support customers, using MS Access and SQL Server.
  • Revise the AuthorIT SQL database's 17 separate language libraries for the latest branded version of user manuals and product inserts.
  • Authored requirements, testing, user guides, and training documentation for Oracle, SharePoint, SQL-and.NET based web applications.
  • Installed a MediaWiki version on a Linux platform with an Apache Web server and a SQL database server for support.
  • Researched proprietary processes, features and updates and third-party platforms like Oracle, MS SQL Server, SAP and PeopleSoft.
  • Company: Develops and sells navigational and SQL database engines and an ODBC driver for use in third-party applications.
  • Designed and implemented an online knowledge database and knowledge value process with Linux RedHat, PHP, and MySQL.
  • Researched and wrote getting started manuals in Oracle's Desktop Division for SQL*Net, Oracle's client/server connectivity software.
  • Created and maintained SQL Server Books Online (BOL) documentation that ships with beta and production releases.
  • Tested Web browser and SQL database software to identify potential opportunities to improve user interface design.
  • Created Sarbanes-Oxley (SOX) compliant documentation supporting Java, J2EE, and SQL amortization software.
  • Reviewed other best practice guides, presentations materials and blogs for NetApp and Microsoft SQL technologies.
  • Migrated SQL Server 2000 and Windows Server 2000 to Windows Server 2003 and SQL Server 2005.
  • Used SQL Navigator to research data warehouse objects to produce processing flow documentation for data modelers.
  • Composed low-level use cases and test requirements, including step-by-step actions and required SQL Server statements.

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43. Software Products

low Demand
Here's how Software Products is used in Technical Writer jobs:
  • Composed technical documentation, and created illustrations for international telecommunication and network planning firm's 2K+ hardware and software products.
  • Worked closely with programmers and illustrators to fully understand the software products to create end-user documentation.
  • Researched and developed client and system administrator documentation for bank imaging and document archiving software products.
  • Researched and documented medical practice management software products targeting both internal and external audiences.
  • Managed SQL-based version control database that contained history for software products developed by Compaq/HP.
  • Established compatibility with third party software products by developing program for modification and integration.
  • Created and edited internal-use-only support and implementation guides for B2B hotel-management software products.
  • Developed, evaluated and reviewed user documentation and release documentation for software products.
  • Managed numerous documentation projects for this rental management firm's flagship software products.
  • Checked modeling & testing network technologies in QualNet software products against documentation.
  • Developed HTML-based and Microsoft Windows-based help systems for commercial software products.
  • Produced user documentation of software products for internal customer service department.
  • Designed and developed end-user documentation for enterprise management software products.
  • Designed new end-user documentation standards for Software Products team projects.
  • Develop printed and online documentation for multiple software products.
  • Researched and evaluated software products to support intelligence activities.
  • Reviewed technical documentation of hardware and software products.
  • Created documentation for educational assessment software products.
  • Produced technical documentation for Tartan software products.
  • Edited several documents for financial software products.

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44. Unix

low Demand
Here's how Unix is used in Technical Writer jobs:
  • Created Operations Manual and revised Preventative Maintenance Manual for semiconductor manufacturing equipment using FrameMaker on Windows platform and Sun/UNIX workstation platform.
  • Created user and administrator documentation for new software on UNIX and Microsoft Windows platforms while making improvements to existing documentation.
  • Executed Documentation Plan: involved documenting a Network Security Enterprise Supply Management Chain application for UNIX/LINUX and PC users.
  • Developed parallel CyberSafe Challenger product documentation for the MVS environment based on product documentation for the UNIX environment.
  • Directed documentation effort for Component Library, an online database of electronic components running on UNIX platform.
  • Managed consulting projects including UNIX installation and maintenance on various engineering workstation platforms.
  • Produced internal support documentation of: Windows and UNIX-based distributed infrastructure platforms.
  • Developed operations documentation for a real-time, UNIX-based cellular enhanced services platform
  • Created extensive reference documentation for UNIX based point-of-sale and inventory systems.
  • Supported a Microsoft Windows and UNIX operating system environment.
  • Developed manual updates for complex UNIX-based warehousing applications.
  • Write procedural documentation for Windows and UNIX environments.
  • Position required basic understanding of UNIX operating systems.
  • Produced UNIX systems administration tools requirements database.
  • Mentor beginning developers in Android platform, ARM Linux kernel, Linux/Unix operating system, and BASH and Python scripting.
  • Edited and formatted function calls for an API that made Windows applications accessible to Macintosh and UNIX environments in FrameMaker.
  • Utilize basic UNIX commands in lab for specific product integration and testing in support of software deliveries for fleet release.
  • Explained how to install, set up, and manage the software on servers running Windows and Unix-based operating systems.
  • Contributed to an administrator's guide for an e-business application builder for Windows, UNIX, and web-based platforms.
  • Developed a manual to transition personnel from using Unix to using one of the first versions of Microsoft Word.

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45. Sdlc

low Demand
Here's how Sdlc is used in Technical Writer jobs:
  • Researched and documented programming methodologies to develop software solutions that adhere to client requirements and SDLC methodologies.
  • Documented business SDLC practices and developed company-specific guides and materials for CMMI certification.
  • Developed SDLC documentation according to Process Max templates for various software applications.
  • Delivered documentation within PSI/HUD software development methodology based on HUD SDLC templates.
  • Developed SDLC documentation for several equipment modules within USPS engineering department.
  • Participate in SDLC and Agile methodologies for developing documentation.
  • Participated in SDLC planning, implementation and documentation.
  • Developed validation documentation and related materials within SDLC
  • Provided SDLC documentation support to project management.
  • Supported development of international military Global Positioning System (GPS) software through the Software Development Life Cycle (SDLC).
  • Facilitated knowledge sharing process across business teams and ensured consistency of software functionality and user interface look and feel in SDLC.
  • Completed certification for Software Development Life Cycle (SDLC) and Enterprise Document Management System (EDMS) in CFR21 environment.
  • Write system requirements, manage system development life cycle (SDLC), write test plans, and manage operational performance.
  • Utilized Rational TestManager, ClearQuest, ClearCase, and RequisitePro to manage applications using Software Development Life Cycle (SDLC).
  • Documented data migration processes, programming processes, release management process such as SDLC, and documented Q/A regression tests.
  • Ensured quality documentation was delivered on time under tight deadlines in accordance with SDLC (software development life cycle).
  • Reduced time involved in completing required SDLC documentation by designing new, easy to use templates and standardizing department procedures.
  • Created Functional Specification documents for development of interfaces and applications within the new system as per the SDLC process.
  • Support quality assurance efforts, assemble documentation for audits and ensure that documentation is compliant with standard SDLC processes.
  • Performed process reviews in all areas of the SDLC such as requirements management, configuration management, and testing.

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46. Job Aids

low Demand
Here's how Job Aids is used in Technical Writer jobs:
  • Created job aids for internal and external users and developed internal policy documentation.
  • Produced creative documentation and new procedural materials/kits/job aids for various business processes.
  • Partnered with Training Department to develop job aids and ancillary educational materials.
  • Conducted product training, developed job aids for content authors, contributed to style guide and presented readouts to leadership team.
  • Researched and analyzed escalated customer issues in order to create policies, procedures and job aids for internal Contact Center teams.
  • Created streamlined documentation for the existing System Development Life Cycle and converted existing templates and job aids to newly implemented standards.
  • Collaborate with cross functional team managers to update job aids new hires follow when providing support for ACC Business customers.
  • Composed job aids and held training seminars on various documentation and software topics, including content management system use issues.
  • Updated training materials and job aids for the new version of HPSM using Microsoft Word and PowerPoint along with Snag-It.
  • Created and upgraded lessons, tests, and illustrated job aids for major public utility's gas apprentice training programs.
  • Rebuild Word documents (procedures, job aids, reference guides for end users) in the new project template.
  • Supported the training team with documentation and job aids; formatted data tables for use in new drug application submissions.
  • Delivered the following published UPK content: UPK simulation, Instructor guide, Student manual, job aids and PowerPoint presentations
  • Developed all Job Aids for Service Center staff as well as Brokers, Insurance Carriers and Health Service Guides.
  • Created User and System Administrator guides, API documentation, job aids, and a new user guide template.
  • Investigated, wrote, and edited internal communications documents, including procedures, job aids, and newsletter articles.
  • Developed and created technical and general curriculum job aids for all levels of end-users in a variety of formats.
  • Web Hosting; created and updated other documents (such as job aids) for the Customer Care audience.
  • Assisted in training both new hires and team members with introductory binders, presentations, and job aids.
  • Provided job aids for employees describing the use of software used in-house and the performance of daily tasks.

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47. Technical Data

low Demand
Here's how Technical Data is used in Technical Writer jobs:
  • Analyzed (associated specifications and applications) and documented large, complex technical database manipulation/data warehouse and reporting projects.
  • Researched and analyzed statements of work, drawings, specifications and other technical data to integrate into publications.
  • Prepared parts list technical data and cataloged components by Military Standard functional group codes or other format requirements.
  • Used raw data, company drawings, vendor information and accumulated experience in the development of technical data requirements
  • Included hazard analysis, formatting and logical placement of technical data, operational and functional document development reviews.
  • Translated technical data into simple, user-friendly language, maintaining regular and effective communication with project management.
  • Researched for technical data, interviewed maintenance personnel, and contacted company's engineers for their recommendations.
  • Interviewed subject matter experts to obtain technical data and other information for product manuals and other documentation.
  • Research source data, extracting necessary information to compile technical data for inclusion in technical publications.
  • Reviewed technical data, and expedited any errors to appropriate personnel to proactively prevent any delays.
  • Experienced in transforming raw technical data into comprehensible information for use in operations and performing maintenance.
  • Maintained quality control by periodically reviewing documented procedures and accumulated technical data for accuracy and completeness.
  • Researched available technical data including drawings, photos, technical specifications, and other information.
  • Gathered, interpreted, and documented technical data and reformatted documentation applying Information Mapping methodology.
  • Developed style and format guidance ensuring technical data is standardized when authored into IETM database.
  • Develop and allocate specific information to provide precise technical data to improve technical process.
  • Contributed in developing/updating company's technical data processes specific to SGML development and reformatting.
  • Reviewed, edited and approved written technical data ensuring conformity to Air Force specifications.
  • Participated on C-130 Avionics Modernization Program tiger team to establish technical data requirements.
  • Created graphics on technical data documents which assist users in following step-by-step procedures.

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48. Assembly Drawings

low Demand
Here's how Assembly Drawings is used in Technical Writer jobs:
  • Interpret manufacturing/assembly drawings and process documents to create accurate technician-level work instructions that fully conform to design specifications.
  • Customized manuals include job-specific parts lists and assembly drawings, as well as any unique operational information.
  • Render photos from SolidWorks assembly drawings for document illustration.
  • Studied assembly drawings to help develop technical documents.
  • Read, interpolated and interpreted engineering assembly drawings.
  • Provide camera manufacturing and test equipment assembly drawings, pneumatic and schematic diagrams, and perspective artwork.
  • Used CAD drawings, assembly drawings, and other technical source to produce manufacturing instructions.
  • Create and maintain wiring diagrams, schematics, and complex assembly drawings using ACADR14
  • Cross-check assembly drawings, bill of materials, and procedure manuals for consistency.
  • Monitored ISO-9001 assembly drawings, parts lists, and bills-of-materials.
  • Assembled circuit boards according to assembly drawings.

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49. Product Documentation

low Demand
Here's how Product Documentation is used in Technical Writer jobs:
  • Conducted in-person interviews with Software Developers and Product Managers to gather source information needed to write product documentation for OpenStream software.
  • Managed documentation projects for data-center switching software, ensuring on-time product documentation and online help for flagship data-center switching products.
  • Worked with developers to write product documentation for new features and functionality aimed at internal and external developer audiences.
  • Collaborate with subject matter experts, engineers and operators to review product specifications and to complete product documentation.
  • Created, maintained, and updated computerized systems for managing large amounts of product documentation for mid-sized company.
  • Documented data-security products and solutions and coordinated graphics and production services for both product documentation and marketing collateral.
  • Identified and fixed documentation bugs on a day-to-day basis to improve the overall quality of product documentation.
  • Developed product documentation and customer communications, including coordination of product packaging and management of project communications.
  • Helped other department members find and understand information required for product documentation manuals they were generating.
  • Authored and maintained all product documentation for this company's molecular modeling and computational chemistry software.
  • Visit manufacturing facility during production and testing of prototypes to capture information for new product documentation.
  • Researched, designed, developed and maintained product documentation and online help in temporary position.
  • Coordinated and wrote content for all marketing literature and customer--facing product documentation.
  • Coordinated activities of a distributed team of writers as they developed supporting product documentation.
  • Created product documentation for various First Union Global Cash Management electronic and web-enabled products.
  • Evaluate marketing materials, update product documentation using Microsoft Office and edit business proposals.
  • Reviewed and edited product documentation for the thermal management products at Advanced Products.
  • Developed corporate marketing and product documentation for business process definitions and product overviews.
  • Evaluated the product documentation, and updated the documentation process for continued improvement.
  • Created document templates for Engineering and Quality Departments for preparing future product documentation.

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50. Process Documentation

low Demand
Here's how Process Documentation is used in Technical Writer jobs:
  • Developed cross-functional business-process documentation addressing federally mandated SSN circumvention.
  • Create, update and maintain accurate process documentation while ensuring accurate tracking of all company process documentation from inception to approval.
  • Process documentation; created procedure documents for training using information mapping technique* Performed most tasks and meetings from remote office
  • Proofread and updated existing business/process documentation and created new documentation to enable staff members to perform their job functions.
  • Developed written products and provides editorial support for MetroStar Systems efforts including proposal writing and process documentation.
  • Worked effectively with business partners/customers to create and/or integrate business process documentation with technical and validation documentation.
  • Develop and deliver reporting analysis process documentation to provide consistent and repeatable steps for knowledge management team.
  • Created process documentation detailing the relationship between BioScrip's incoming RightFax process and ScripMed's environment.
  • Managed technical writing of Client specific and General Standard Operating Procedures for the Process Documentation Team.
  • Designed and developed procedural and process documentation for the company's prescription benefit management program.
  • Developed process documentation and enabled change management through ownership of the Engineering Change Notice system.
  • Developed software process documentation for a carrier-class switching platform developed for next-generation packet-based telecommunications networks.
  • Developed process documentation for a PeopleSoft project that integrated Boeing and McDonnell employee records systems.
  • Develop manufacturing process documentation with help of manufacturing engineer and test engineer for contract manufacturers.
  • Worked with Environmental Health and Safety team to develop internal and external process documentation.
  • Maintained process documentation reports that accurately and timely monitored the approval cycle of documents.
  • Provided extensive process documentation of trolley controller, and braking system modifications and performance.
  • Develop and maintain internal process documentation from customer drawings, and departmental procedures.
  • Implemented new procedures and updated the process documentation to reflect newly designed procedures.
  • Created and organized technical and process documentation for a team of software developers.

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20 Most Common Skill for a Technical Writer

Test Procedures19.3%
Online Documentation9.5%
Web Content8.3%
Technical Documentation6.5%
Subject Matter5.8%
Visio4.7%
Sharepoint4.6%
SME4.2%

Typical Skill-Sets Required For A Technical Writer

RankSkillPercentage of ResumesPercentage
1
1
Test Procedures
Test Procedures
14.2%
14.2%
2
2
Online Documentation
Online Documentation
7%
7%
3
3
Web Content
Web Content
6.1%
6.1%
4
4
Technical Documentation
Technical Documentation
4.8%
4.8%
5
5
Subject Matter
Subject Matter
4.3%
4.3%
6
6
Visio
Visio
3.5%
3.5%
7
7
Sharepoint
Sharepoint
3.4%
3.4%
8
8
SME
SME
3.1%
3.1%
9
9
Technical Manuals
Technical Manuals
3%
3%
10
10
Framemaker
Framemaker
2.9%
2.9%
11
11
Adobe Photoshop
Adobe Photoshop
2.9%
2.9%
12
12
User Manuals
User Manuals
2.8%
2.8%
13
13
Training Programs
Training Programs
2.8%
2.8%
14
14
Powerpoint
Powerpoint
2.4%
2.4%
15
15
Html
Html
2.2%
2.2%
16
16
Robohelp
Robohelp
1.9%
1.9%
17
17
Business Requirements
Business Requirements
1.8%
1.8%
18
18
End-User Documentation
End-User Documentation
1.6%
1.6%
19
19
Test Cases
Test Cases
1.6%
1.6%
20
20
Suite
Suite
1.5%
1.5%
21
21
PDF
PDF
1.3%
1.3%
22
22
Project Management
Project Management
1.3%
1.3%
23
23
XML
XML
1.3%
1.3%
24
24
Intranet
Intranet
1.3%
1.3%
25
25
QA
QA
1.2%
1.2%
26
26
Adobe Acrobat
Adobe Acrobat
1.2%
1.2%
27
27
ISO
ISO
1.2%
1.2%
28
28
Training Manuals
Training Manuals
1.1%
1.1%
29
29
Technical Information
Technical Information
1%
1%
30
30
Internet
Internet
1%
1%
31
31
FDA
FDA
0.9%
0.9%
32
32
RFP
RFP
0.9%
0.9%
33
33
Software Development
Software Development
0.9%
0.9%
34
34
Technical Support
Technical Support
0.9%
0.9%
35
35
Installation Guides
Installation Guides
0.9%
0.9%
36
36
Snagit
Snagit
0.9%
0.9%
37
37
Technical Publications
Technical Publications
0.9%
0.9%
38
38
API
API
0.8%
0.8%
39
39
Software Applications
Software Applications
0.7%
0.7%
40
40
Software Documentation
Software Documentation
0.7%
0.7%
41
41
Technical Specifications
Technical Specifications
0.7%
0.7%
42
42
SQL
SQL
0.7%
0.7%
43
43
Software Products
Software Products
0.6%
0.6%
44
44
Unix
Unix
0.6%
0.6%
45
45
Sdlc
Sdlc
0.6%
0.6%
46
46
Job Aids
Job Aids
0.6%
0.6%
47
47
Technical Data
Technical Data
0.6%
0.6%
48
48
Assembly Drawings
Assembly Drawings
0.6%
0.6%
49
49
Product Documentation
Product Documentation
0.5%
0.5%
50
50
Process Documentation
Process Documentation
0.5%
0.5%

16,114 Technical Writer Jobs

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