Technical Writer
Technical writer job in Topeka, KS
Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability.
We're looking for a self-motivated **Technical Writer** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use.
ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future.
**Job Description**
+ **Help Documentation Management**
+ Own Alpine's online Help platform across several software products.
+ Translate complex technical processes and workflows into clear, concise, and user-friendly content.
+ **Self-Directed Workflow Execution**
+ Monitor product Jira boards to identify and prioritize documentation needs.
+ Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases.
+ Maintain consistent publishing cadence and version control.
+ **Cross-Functional Collaboration**
+ Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules.
+ Contribute to evolving documentation standards and system enhancements.
**Key Competencies for Success**
+ **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing.
+ **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight.
+ **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback.
**Qualifications**
+ Experience using Alpine truss design software or similar strongly preferred.
+ Excellent writing, editing, and organizational skills
+ 3+ years of technical writing experience, preferably in software or industrial products
+ Proven track record creating user manuals, online help, or knowledge-base content
+ Comfortable working in a fast-paced, agile environment and collaborating cross-functionally
**Compensation Information:**
Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced).
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
Technical Writer
Technical writer job in Hesston, KS
DirectHire
Major manufacturer of commercial and residential ag equipment just north of Newton is seeking a skilled Technical Writer with 2 years' exp and technical training. Company offers competitive salary, opportunity to learn and grow, and excellent benefits.Utilizes Adobe FrameMaker and ProE for CAD work.
Technical Writer
Reports To: Technical Documentation Group Leader
Summary of Job Function:
This position requires writing, editing and maintaining operator's manuals, training manuals, instructions, catalogs, and related technical publications. The publications include operation, maintenance, and service of machinery and other equipment. The job requires using desktop publishing software and must have the ability to understand technical or scientific material and write it in a simple way. The expectation is that people with non-technical backgrounds can easily comprehend the subject matter.
Job Duties:
Writes, edits and maintains material for operator's manuals, training manuals, instructions, catalogs, and related technical publications concerned with the operation, maintenance, and service of machinery and other equipment and has the ability to understand technical or scientific material and write it in a simple way, so that people with non-technical backgrounds can easily comprehend it.
Observes developmental and experimental activities to determine operation procedure and detail.
Interviews engineering, service personnel, or other experts to become familiar with product technologies.
Reviews manufacturer's drawings and other data relative to operation, maintenance and service of equipment. Studies prints, sketches, drawings, parts lists, specifications, mock ups, and product samples to integrate and delineate technology, operating procedure, and detail.
Selects and manipulates photographs, drawings, sketches, diagrams, and charts to illustrate material. These graphic files can be provided by the technical illustrators.
Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style and terminology.
Reviews published materials and recommend revisions or changes in scope, format, content and methods of reproduction and binding.
Retains records and files of work and revisions through the Engineering Change Order process and electronic file vault storage system.
Coordinates and submits documents for translation and publishing with outside sources.
Is familiar with and able to use, electronic file vault storage, and manufacturing system software.
Has an understanding of the new product release procedure and how technical documentation fits into that process to publish documents relative to the product.
Monitors Engineering Change Order system and completes changes to technical documents as engineering controlled documents. This includes the initiation and follow-up of ECOs.
Writes procedural documentation for processes and procedures used by various departments of Excel. Information for these documents is obtained through existing documentation and/or interviewing of personnel.
Job Experience: Two years in desktop publishing or technical writing.
Educational Requirements 2 years junior college
Salary DOE
Direct hire with comprehensive benefits package including health insurance (BCBS), dental, vision, 401k +match, paid life insurance, vacation and holiday.
Hours 7-4pm M-F.
About HirePrinciple:
HirePrinciple was founded by a team of experienced executive recruiters with more than 50 years of combined experience serving clients ranging from start-ups to the Fortune 1000.
HirePrinciple, a division of LSI Staffing, knows building a qualified team is critical to achieve superior results. We also understand that the goals of each organization and individual are unique.
Accordingly, HirePrinciple's search process is customized to provide superior executive recruitment solutions and staffing needs to employers while matching qualified candidates with the career opportunities that fit their needs.
From our headquarters in Wichita, Kansas, we serve progressive employers and talented professionals throughout the United States.
Visit our website for more job opportunities at **********************
IT Business Optimization & Implementation Analyst 4
Technical writer job in Topeka, KS
**IT Business Implementation Analyst will:** + Responsible for support Sourcing and Standard Cost tools, Fusion attributes, UAT testing for each Fusion release, user support and training. IT Business Implementation Analyst must be the Fusion Sourcing and Costing subject matter expert to create and document the business process and workflow, create training material, train employees and suppliers, measure key performance indicators and drive process improvements.
+ Responsible for new supply chain IT solutions, improvements and support. Must be able to understand workflows identify improvements and new solutions, develop implementation strategies, and project requirements: scope, resources and schedule. Ensure plans, processes and procedures meet Oracle goals and requirements.
+ Understand industry best practices to develop efficient processes, procedures and tools, communicate, and train the organization and suppliers.
+ Develop manage projects plans, coordinate cross-functional teams through meetings and track progress, ensuring projects completion on time and within budget.
+ Develop, document, communicate, and train the organization on business practices, tools and procedures.
+ Engage and collaborate with stakeholders to streamline, document workflows and processes. Look and implement opportunities to improve efficiencies.
+ Provide backup support to other process owners.
+ Engage with Oracle stakeholders to evaluate requirements, benefits and objectives for the solutions or improvements, goals, metrics, reporting and data sharing methods.
+ Analyze applicable global supply chain business requirements, propose and present efficient options to implement by collaborating with IT, suppliers and other stakeholders to ensure current and proposed supply chain IT functionality meet the business requirements, deliverables and timelines.
+ Develop SQL business reports to support the business operations, performance metrics and decision making.
+ Engage with stakeholders to ensure processes, procedures and reporting meet policy and regulatory requirements.
**Responsibilities**
**What are we looking for in a candidate?**
+ Bachelor's degree or master's degree in Information Technology, Information Systems, or equivalent
+ Highly motivated, innovative self-starter who can transform complexity and ambiguity into clarity.
+ Expertise in analyzing, simplifying and presenting data, and developing dashboards.
+ Leadership, project management, presentation, and influencing skills.
+ Excellent written and oral communication, customer service, business acuity, problem solving and ability to multitask.
+ Ability to collaborate and write detailed business requirements and user documentation.
+ Lean Six Sigma Green/Black Belt, Agile, Scrum and/or PMP Certifications are a plus.
+ 8+ years experience in supply chain IT roles with a track record of problem solving, effectively managing projects in an empowered and changing environment.
+ Experience with Oracle's ERP tool suite modules including product development, procurement, sourcing, planning and highly proficient SQL programming.
+ Experience designing and implementing projects requiring cross-group collaboration.
+ Track record of being an enthusiastic, creative, resourceful, and effective team player with experience leading and influencing internal and external resources to ensure successful outcomes.
+ No Visa Sponsorship is available for this position.
**Detailed Description and Job Requirements**
The IT Business Implementation Analyst is responsible for developing and maintaining Supply Chain Operations process, infrastructure, reporting, tools, and analysis to support various Supply Chain Operations and Oracle Corporate programs. Projects and assignments will vary over time. Initial focus will be on supporting Oracle ERP sourcing, procurement, product and supply chain tools.
+ Experience and in-depth knowledge with Oracle ERP procurement, product BOMs, planning modules and structures.
+ High supply chain business acumen and complex problem-solving skills.
+ Provide examples of business processes/workflows analyzed and re-engineered to improve efficiency.
+ Ability to document workflows, provide mistake-proof instructions and teach/mentor users.
+ Understand industry best practices for sourcing and procurement workflows and reporting.
+ Work cross functionally to understand the impact of sourcing and procurement processes on downstream process such as manufacturing, planning, cost accounting, global tax implications and fulfillment.
+ Must be able to demonstrate experience with SQL programming and creating reports or analysis from various data sources.
+ Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved.
+ Experienced leading contributor providing direction and mentoring to others.
+ Write business requirements to support tool enhancements and new tool functionality for business process improvements.
+ When key tool functionality fails, diagnose and correct the failures to enable business continuity. Take a leadership role to apply root cause corrective action principles (8D) to drive metrics, permanent resolutions to new or chronic tool problems.
+ Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Senior Technical Writer
Technical writer job in Lenexa, KS
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
TouchNet, a Global Payments Company, is seeking a highly-organized, goal-oriented Technical Writer to join our Technical Writing Team. In this position, you will work as part of the Technical Documentation team to create and maintain documentation that efficiently and effectively transfers knowledge to relevant audiences. The Technical Writer applies technical writing best practices to design, test, and refine documentation that supports our products and internal processes. As part of the Technical Documentation team, this position plays an important role in improving external customer experience by providing clear, easy-to-understand materials to help users set up and use our products and services.
Key Responsibilities:
Deliver high-quality documentation in a variety of media; documentation includes:
Product manuals
Company policies and compliance documents
Online help articles
Customer bulletins
Client Community updates
Product Data Sheets
Conform to departmental style guidelines and ensure documentation meets the needs of the business and the audience
Adhere to departmental processes for the development, management, and control of documentation
Manage Client Community pages to ensure that documentation is accurate, up to date, and relevant
Work closely with the Product Management team and Product Development teams to stay up to date on current software requirements
Work with other departments to acquire and disseminate information in a timely manner
Adapt to changing business needs and changing industry practices to ensure that TouchNet documentation always meets the needs of the business and the audience
Research, analyze, organize, design, and develop the presentation of technical information
Edit documentation and other information products for non-documentation colleagues
Pursue job/career-related learning outside of the scope of assigned tasks, for example, classes, reading
All other duties as assigned
Qualifications
Degree in Computing, Technical Writing, Communications, or related field, or equivalent industry experience
Good understanding of the documentation lifecycle
Structured approach to documentation planning and design
Familiarity with common web technologies
High level of writing proficiency
Ability to analyze and organize complex material
Adapt easily to new technologies, methodologies, and writing techniques; advocates for change when necessary
Strong ability to successfully manage concurrent deliverables on time and with quality within fast-paced environment and under deadlines
High level of competence with MS Office and the Google suite
Excellent oral and written communication skills
Competent with HTML, CSS, and XML
Familiarity with Salesforce is a plus
Experience with technical writing tools such as: Adobe Acrobat, Madcap Flare, Document Management Systems, Content Management Systems and Wikis is a plus
Experience in a software development or payment industry environment is a plus
Experience writing for an international audience is a plus
Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: ****************************************************************
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
Auto-ApplyIT Business Analyst I
Technical writer job in Kansas
Job Posting Important Recruitment Information for this vacancy Job Posting closes: Open until filled Agency Information: The Kansas Department of Wildlife and Parks (KDWP) is an executive branch agency in charge of operating and regulating the use of state parks, state lakes, recreational grounds, wildlife areas and sanctuaries, fish hatcheries, natural areas, historic sites and other lands, waters, and facilities for the promotion of public health, safety, and for the use and pleasure of visitors. The agency is also charged with the development and conservation of wildlife and the natural resources within the state. The agency oversees 29 state parks, 500 miles of trails, approximately 460,301 acres of leased or owned public lands, management of four hatcheries, and four nature centers.
To meet our mission, projects, and goals, KDWP employs approximately 466 full time employees and up to 350 temporary employees, throughout the state, with diverse and varying skillsets. The largest agency office is the Operations Offices in Pratt, Kansas. The Office of the Secretary is maintained in Topeka, Kansas. There are four Regional Offices located in Topeka, Wichita, Hays, and Dodge City; six District Offices in Kansas City, Chanute, Colby, Fort Scott, Garden City, and Mound City; and a Research Office located in Emporia, Kansas. Various wildlife, public land, and parks offices are located across the state.
The agency is primarily funded through license fees, grants and federal funds that are provided through the Pittman-Robertson and Dingell-Johnson Acts.
About the Position
Who can apply: Anyone
Classified/Unclassified Service: Unclassified
Full-Time/Part-Time: Full-time
Regular/Temporary: Regular
Eligible to Receive Benefits: Yes
Veterans' Preference Eligible: Yes
Search Keywords: IT, Pratt, Topeka, Shawnee, Analyst
Compensation: $59,513 - $65,000 Annual salary
* Salary can vary depending upon education, experience, or qualifications.
Employment Benefits
Immediate comprehensive medical, mental, dental, vision, and additional coverage
Sick & Vacation leave
Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
Paid State Holidays (designated by the Governor annually)
Fitness Centers in select locations
Employee discounts with the STAR Program
Retirement and deferred compensation programs
Visit the Employee Benefits page for more information…
Position Summary & Responsibilities
Position Summary: This unclassified, full-time position is located in the Information Technology Department and will be housed in either the Pratt Operations Office or the Office of the Secretary in Topeka and is directly supervised by Jason Dickson, Chief Information Officer.
Job Responsibilities may include but are not limited to the following:
Key Responsibilities:
* Acts as a liaison between the business/end users and IT systems development teams for business needs requiring IT based solutions.
* Works with agency contractors passing along information and ensuring they are following IT processes.
* Identifies and analyzes business needs, conducts requirement gathering, and defines scope and objectives to make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
* Researches business requirements and documents the relationships between the components of the application system and translates business requirements into application requirements. For example, on a new contract or fleet management system, works with the business unit on what is needed and expected from a system. Then works with IT and researches the different tools that could be used to help determine a direction to go.
* Works with IT staff and helps with configuring systems that do not require programming and development.
* Other duties as assigned.
Qualifications
Education: High school diploma or GED equivalent
Licensing & Certification: A valid driver's license and the ability to pass a background check are required.
Minimum Qualifications: High school diploma or GED equivalent. Experience in business analysis, collecting and analyzing business requirements of IT projects, and acting as a liaison between the IT Department and business stakeholders.
Preferred Qualifications: Experience with project management tasks is desired. Extensive experience with application development and database environments is preferred.
Recruiter Contact Information
Name: Laverne Taylor
Email: *********************
Phone: ************
Job Application Process
First Sign in or register as a New User.
Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
Start your draft job application, upload other required documents, and Submit when it is complete.
Manage your draft and submitted applications on the Careers> My Job Applications page.
Check your email and My Job Notifications for written communications from the Recruiter.
Email - sent to the Preferred email on the My Contact Information page
Notifications - view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions"
Required Documents for this Application to be Complete
The following are the required items to apply:
1) a letter of interest
2) a detailed resume; including a valid e-mail address
3) transcript material, if you wish to include them
4) employment application - this is generated from the information which is input into the system
5) an Authorization to Release Information form (this can be found at the following website):
*************************************************************************************
Please note, this form must either be witnessed and signed by a Kansas Department of Wildlife and Parks employee or signed in front of and notarized by a notary public. We reserve the right to conduct a background check on all qualified applicants.
Incomplete applications will not be considered. A complete application packet must be submitted for each position. We no longer make copies of previous applications. Submitted application materials will be reviewed in Pratt to assure that the position minimum requirements are met, and those meeting the minimum requirements will be forwarded to the respective division for interview selection.
Applicants are notified whether or not they are selected to interview. The interview is generally a one-time, panel interview consisting of position-specific questions for all applicants (same questions for each applicant), with the selection being made after all candidate interviews are completed.
Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents"
Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.
If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran's Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be scanned and emailed to *************************, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Docking State Office Building
915 SW Harrison Ave, Suite 260
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Senior Technical Writer
Technical writer job in Lenexa, KS
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
TouchNet, a Global Payments Company, is seeking a highly-organized, goal-oriented Technical Writer to join our Technical Writing Team. In this position, you will work as part of the Technical Documentation team to create and maintain documentation that efficiently and effectively transfers knowledge to relevant audiences. The Technical Writer applies technical writing best practices to design, test, and refine documentation that supports our products and internal processes. As part of the Technical Documentation team, this position plays an important role in improving external customer experience by providing clear, easy-to-understand materials to help users set up and use our products and services.
Key Responsibilities:
Deliver high-quality documentation in a variety of media; documentation includes:
Product manuals
Company policies and compliance documents
Online help articles
Customer bulletins
Client Community updates
Product Data Sheets
Conform to departmental style guidelines and ensure documentation meets the needs of the business and the audience
Adhere to departmental processes for the development, management, and control of documentation
Manage Client Community pages to ensure that documentation is accurate, up to date, and relevant
Work closely with the Product Management team and Product Development teams to stay up to date on current software requirements
Work with other departments to acquire and disseminate information in a timely manner
Adapt to changing business needs and changing industry practices to ensure that TouchNet documentation always meets the needs of the business and the audience
Research, analyze, organize, design, and develop the presentation of technical information
Edit documentation and other information products for non-documentation colleagues
Pursue job/career-related learning outside of the scope of assigned tasks, for example, classes, reading
All other duties as assigned
Qualifications
Degree in Computing, Technical Writing, Communications, or related field, or equivalent industry experience
Good understanding of the documentation lifecycle
Structured approach to documentation planning and design
Familiarity with common web technologies
High level of writing proficiency
Ability to analyze and organize complex material
Adapt easily to new technologies, methodologies, and writing techniques; advocates for change when necessary
Strong ability to successfully manage concurrent deliverables on time and with quality within fast-paced environment and under deadlines
High level of competence with MS Office and the Google suite
Excellent oral and written communication skills
Competent with HTML, CSS, and XML
Familiarity with Salesforce is a plus
Experience with technical writing tools such as: Adobe Acrobat, Madcap Flare, Document Management Systems, Content Management Systems and Wikis is a plus
Experience in a software development or payment industry environment is a plus
Experience writing for an international audience is a plus
Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: ****************************************************************
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
Auto-ApplyIT Business Analyst - Data & Analytics - Aerospace's Corporate Holdings
Technical writer job in Overland Park, KS
SummaryWe are seeking a dynamic and detail-oriented Business Analyst to drive enterprise-wide data and analytics initiatives across operations, actuarial, investments, and finance. In this critical role, you will act as the bridge between business stakeholders and technical teams, ensuring data-driven solutions align with strategic objectives.
The ideal candidate will possess strong analytical skills, project coordination expertise, and a passion for enabling business outcomes through data.Job Description
Key Responsibilities:
Collaborate with business stakeholders to gather, document, and prioritize analytics and reporting requirements.
Translate business needs into actionable specifications for data engineering and BI development teams.
Lead and coordinate end-to-end project activities, including requirements gathering, user acceptance testing (UAT), deployment, and post-production support.
Partner with cross-functional teams to ensure timely delivery of analytics solutions that meet business expectations.
Act as a liaison between business and technical teams to ensure alignment and clarity throughout the project lifecycle.
Document detailed business requirements and maintain traceability throughout the project lifecycle.
Work closely with development teams to ensure accurate implementation of business requirements.
Build strong relationships with business users to foster trust and alignment on analytics initiatives.
Support ongoing enhancements and maintenance of existing analytics solutions.
Identify opportunities for process improvement and drive initiatives to enhance data quality and usability.
Qualifications/Requirements:
Bachelor's degree in Computer Science, Information Systems, or a related field or High School diploma/GED with 8 years of relevant experience.
5+ years of experience as a Business Analyst in data/analytics or IT environments.
Proven experience supporting finance, insurance, or investment domains.
Strong understanding of the data lifecycle, reporting tools (especially Power BI), and data engineering concepts.
Proficiency in SQL and experience working with relational databases (e.g., Oracle, SQL Server).
Excellent communication and stakeholder management skills.
Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
Familiarity with Agile methodologies and project management tools.
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.
Please note that at no time will GE Aerospace Corporate Holdings provide sponsorship for employment visas for this position.
Desired Characteristics:
Experience in the software development life cycle, Agile methodologies, build and release management, and workflow orchestration.
Hands-on experience with Oracle and SQL databases, including the ability to write SQL queries.
Exposure to Microsoft Fabric or similar data platforms.
Familiarity with cloud-based data ecosystems (e.g., Azure, AWS).
Strong analytical mindset with the ability to define and track performance metrics.
Ability to influence and drive consensus across diverse stakeholder groups.
The base pay range for this position is $93,000.00 - $124,000.00 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on 03/31/2026.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
#LI-KS1
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Auto-ApplyTechnical Business Analyst
Technical writer job in Kansas
Posting Type
Hybrid/Remote
Relativity's Problem Management is seeking a Technical Business Analyst who excels at using data analytics to uncover trends in quality, client workflows, product performance and efficiency. Your insights will help drive improvements in customer experience, operational excellence, and product strategy. You'll work in a fast-paced environment at the intersection of DevOps, cloud computing, big data, and AI.
Job Description and Requirements
Key Responsibilities
Analyze multi-dimensional data to identify trends, root causes, and actionable insights.
Build dashboards, reports, and data models that support investigations and data-driven decision-making.
Partner with product, engineering, and service delivery teams to identify process optimization and product enhancement opportunities.
Recommend and champion modern automation tools and practices.
Balance research, customer feedback, stakeholder requirements, and timelines to deliver effective, scalable solutions.
Apply knowledge of Agile, SDLC, CI/CD, and RelativityOne infrastructure to guide analysis and recommendations.
Minimum Qualifications
Experience within the technology industry, ideally in a technical or data-centric role.
Highly-developed communication, presentation, and cross-functional collaboration skills.
Creative problem-solving and analytical thinking.
Proficiency in database design, data architecture, data mining, and data visualization.
Solid experience with SQL, SDLC concepts and/or software testing practices.
Ability to translate technical insights for non-technical stakeholders
Preferred Qualifications
BS/BA in Computer Science, Engineering, Information Systems, Business IT, or equivalent experience.
Microsoft Certified Solutions Expert (MCSE) or equivalent analytics/data certification.
4+ years of relevant experience.
Hands-on experience with CI/CD tooling and deployment processes.
Familiarity with Tableau, Jira, and Salesforce.
Demonstrated ability to scale tools and processes across large organizations.
Experience with cloud platforms, cloud-native distributed systems, and large-scale SQL environments.
Knowledge of .NET (C#), Microsoft SQL Server, Microsoft Azure, Kubernetes technologies.
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$82,000 and $122,000
The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Suggested Skills:
Customer Service, Information Technology (IT) Services, IT Service Management (ITSM), Process Improvements, Project Management, Risk Management, Service Level Agreement (SLA), Service Levels, Services Management, Vendor Management
Auto-ApplyTechnical Business Analyst
Technical writer job in Kansas City, KS
Veracity Consulting, Inc. is an Information Technology Solutions Provider. We offer our clients value\-added expertise in the development and use of information technology to expand and improve their organization's business processes. Currently, we are searching for a Technical Business Analyst to join our team in Kansas City, KS.
Our team is instinctively curious. It's just how we're wired. That means empowering our people to see the big picture-to cut through the noise so we're not just treating the symptoms but finding the cure. Founded in 2006, Veracity is a team of problem\-solvers and truth\-tellers who deliver customized IT solutions for our customers. We bridge the gap between business and technology while always staying transparent and authentic-simply doing the right thing.
QUALIFICATIONS
5+ years professional experience as a Business Analyst, or related experience as Systems Analyst or Data Analyst
General understanding of SDLC and IT systems
Excellent written and verbal communication skills (technical writing experience preferred)
Ability to interact with both technical & non\-technical audience'
Ability to work on\-site full\-time
Regular and Predictable Attendance.
DESIRED QUALIFICATIONS
Familiarity with an Agile\/Scrum software development environment
Relevant Business Analyst certification (CBAP, etc.)
Relevant Project Management certification (PMP, etc.)
Relevant Agile\/Scrum certification (CSM, etc.)
Relevant Quality certification (ITIL, Six Sigma, etc.)
Experience with business process modeling, traceability and quality management
Experience with QA - test case design, implementation
Data requirements gathering, review & analysis
SQL \/ SQL Server & reporting
To be considered an applicant for a position, you must: (1) complete the application in full; (2) apply for a specific, available position; and (3) meet all stated minimum qualifications. Applications that are incomplete or are submitted for "any" position will not be considered. Applicants are good for 90 days. If you are not selected within 90 days of submission, and remain interested in a position, you must submit a new application.
Veracity Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran and any other characteristics protected by law.
In addition to federal law requirements, Veracity Consulting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
No 3
rd parties, please.
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Software Technical Writer
Technical writer job in Leawood, KS
Since 1996, epay, a business segment of Euronet, has been at the center of connecting local and global brands to consumers. Our capabilities, platforms, products, and solutions cater to the changing consumer demand for content and payments in categories such as mobile, gaming, and entertainment.
We are seeking a Software Technical Writer to support our business. The Software Technical Writer will create clear, concise, and accurate documentation for software products and systems. This role ensures that technical information is accessible to both technical and non-technical audiences, supporting product usability and compliance with organizational standards.
Duties and Responsibilities:
* Develop and maintain user guides, API documentation, installation manuals, and release notes for software applications.
* Collaborate with software engineers, QA analysts, and product managers to gather technical details and ensure documentation accuracy.
* Translate complex technical concepts into easy-to-understand language for diverse audiences.
* Ensure documentation adheres to company style guides and industry best practices.
* Manage version control and maintain documentation in appropriate repositories (e.g., Confluence, Git).
* Review and update documentation based on product changes and feedback.
* Assist in creating diagrams, flowcharts, and visuals to support written content.
IT Banking Business Analyst-LoanIQ
Technical writer job in Overland Park, KS
We are seeking an experienced Business Analyst to join our Commercial Lending technology team. This role will work closely with cross-functional stakeholders to optimize application capabilities and streamline business processes. The Business Analyst will drive requirement gathering, solution design, testing coordination, and production support for Commercial Lending and related lines of business.
Key Responsibilities
Proven 5+ years of experience as a Business Analyst within the financial services industry, preferred with Loan IQ.
Understand functional and non-functional requirements.
Strong understanding of loan servicing processes and the Loan IQ data model.
Experience with Loan IQ table maintenance, deal setup, accruals, fees, payments, and general ledger accounting.
Translate business needs into clear technical requirements and communicate them effectively to development teams
Good experience in Data Analysis, Data Mapping
Participate in and/or lead user acceptance testing (UAT) to validate functional accuracy, data integrity, and user experience.
Serve as a liaison between business users and technical teams, providing clarifications and governance throughout the development lifecycle.
Need strong SQL and analysis skill to data mining and analysis of Business Problems
Manage requirement walkthroughs with business stakeholders and ensure timely signoffs.
Proficient in Microsoft Office Suite, especially Excel and Visio.
Preferred Qualifications:
Knowledge of Loan IQ functions , integration capabilities , LoanIQ API
Familiarity with Loan IQ upgrade projects or migrations
#LI-BS2
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $70,000.00 - $120,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 12/27/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Remote
Auto-ApplyGrant Specialist
Technical writer job in Kansas
The College of Agriculture and K-State Research and Extension seeks a Grant Specialist to work directly with faculty who are preparing proposals for external funding in order to submit the most complete and accurate proposal possible as well as su...
* 520906
* Other, Kansas
* Agricultural Experiment Statn
* Staff Full Time (Unclassified - Regular)
* Closing at: Jan 2 2026 - 23:55 CST
* Hybrid and/or Remote eligible
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About This Role
The Grant Specialist will work directly with faculty in the College of Agriculture and K-State Research and Extension who are preparing proposals for external funding in order to submit the most complete and accurate proposal possible as well as support data and reporting needs.
Duties/Responsibilities:
* Perform as a team member with Agricultural Experiment Station and Cooperative Extension Service appointed faculty and staff for developing their proposals for external funding.
* Act as s subject matter expert on proposal opportunity guidelines to ensure proposals are properly prepared, compliant with sponsor policy and federal regulation, and adhere to university policy.
* Coordinate the proposal preparation process in partnership with faculty and staff including but not limited to timeline development, responsible cost sharing commitments, form preparation and completion (both internal and external), curriculum vitae, current and pending reports, conflict of interest documentation, and appendices. Other activities will include formatting, proofreading, and editing.
* Create and audit budgets for compliance with sponsor requirements, university requirements, and applicable federal guidelines for both K-State developed budgets as well as subawardee developed budgets (both domestic and international).
* Collaborate with other departments, institutions, and universities (both domestic and international) on the receipt and submission of documents from subawardees and consultants; resolve subcontracting and consulting issues related to proposal submission.
* Prepare proposals in Cayuse, Grants.gov Packages, and other electronic submission technology.
* Act as the liaison between Principal Investigator and other University offices for all issues related to proposal development, submission, and management.
* Provide final college level review of completed proposals that meet all sponsor guidelines prior to routing to PreAward Services for submission.
* Act as internal resource to college Grant Specialists.
* Assist in the training and education of faculty and departmental staff on proposal development topics.
* Assist in communicating policies and procedures to faculty and staff.
* Participate in regional or national professional organization conferences or other national training opportunities to maintain a current and timely knowledge of changing regulations.
* Other duties as assigned.
About Us
We're proud to be recognized as one of the nation's top ag schools. It's an outgrowth of our dedication to advancing the science of agriculture and the art of teaching. Our faculty truly care about students, colleagues and the world we serve. Every day, we put our hands and minds together to work on better ways to achieve sustainability, feed billions, build agribusinesses and improve lives with thoughtful, well-researched use of plants, animals, numbers and words. Visit our website to learn more, ***************************
Worksite Description
This position is Hybrid and/or Remote eligible. This position is primarily remote, though there will be a few times each year when in-person participation is expected.
All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.
What You'll Need to Succeed
Minimum Qualifications:
* Requires a high school diploma (or equivalent) and five years of relevant experience. Requirements may be met through a combination of work experience and education.
Preferred Qualifications:
* Experience in grant and contract administration, particularly budget and proposal development and interpretation and application of guidelines, policies, and regulations.
* Experience within a not-for-profit university environment.
* Ability to establish and maintain effective working relationships, and maintain a high degree of professionalism in dealing with faculty, staff and external funding agencies.
* Ability to work collaboratively in a team environment.
* Ability to exercise diplomacy and to handle highly confidential matters in a discreet manner.
* Ability to analyze and interpret policies, procedures, and regulations.
* Strong written and oral communication skills as well as interpersonal and team building skills.
* Ability to quickly learn specialized software applications.
* Ability to operate effectively and prioritize in a fast-paced, stressful, high-volume environment while maintain the highest level of customer service and positive attitude.
* Ability to provide excellent customer service in balance with regulatory compliance.
* Must be proactive, flexible, detail-oriented, and have good judgment and decision making skills.
* Ability to work with minimal supervision and be highly motivated.
Sponsorship eligibility:
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship
How to Apply
Please submit the following documents:
* Resume
* Cover Letter
* Contact information for three professional references
Application Window
Applications close on: January 2, 2026
Anticipated Hiring Pay Range
$47,486 - $73,596
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Why Join Us:
Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.
Work Authorization:
Applicants must be currently authorized to work in the United States at the time of employment.
Equal Employment Opportunity:
Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.
Remote and Hybrid Work Options:
Some positions are eligible for remote or hybrid working arrangements. An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho.
Relocation to Kansas:
Kansas participates in the MakeMyMove program, which connects eligible newcomers with participating communities offering financial incentives, housing support, and local perks to help make your move easier and more rewarding. If relocating you can visit the site apply online for the program incentives.
Background Screening Statement:
Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State's background check policy.
Interview Preference:
Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted will be granted a first-level interview.
The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas.
* Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university.
To learn more about interview preferences at K-State, please visit our interview preferences page.
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Contracts and Grants Specialist
Technical writer job in Wichita, KS
Department: Office of Research Hire Type: Full Time range begins at $53,000/year and is commensurate with experience Work Schedule: Typically, 8:00AM - 5:00PM, Monday - Friday. Work is performed on-site and in person.
Export Compliance Requirement: This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a "U.S. Citizen".
Job Story
In this role, you will provide comprehensive pre-award support for primarily grant and contract applications submitted on behalf of Wichita State University. Are you a problem solver? Enjoy the challenge of multiple projects and meeting their deadlines? This position will be responsible for the development, implementation and oversight of pre-award grant and contract functions, including ensuring all applications comply with sponsor and University guidelines, and State and Federal rules and regulations. In this role, you will be part of a team that makes it possible for Wichita State and our industry partners to conduct research and projects that will improve and change the community of Wichita, health, education, and technology for Kansas, the US and possibly the world!
Job Summary
Writes, reviews, and negotiates contracts pertaining to grants, sponsored research, service activities and other initiatives. Facilitates grant proposal development and fund sourcing as well as campus training efforts. Researches and interprets regulations, guidelines, and standards and oversees the processing or contracts and/or grants.
Essential Functions
Writes, reviews, and negotiates contracts, grants, and other sponsored awards. Reviews, assembles, and submits proposals on behalf of the University. Delivers education and guidance to faculty, research staff, departments, and administrators in development of competitive proposals and award administration of projects as well as funding policies, rules, and regulations. Researches and facilitates compliance with University, state, and federal laws, policies, and regulations in the daily operations of the contract and/or grant lifecycle. Advises leadership regarding potential conflicts of interest and time and dispute resolutions. Assists with the production of reports, proposals, and analyses for the University and for federal, state, educational, and other funding and regulatory agencies. Collects and prepares required documentation for proposals and contracts. Develops and reviews budget pertaining to the sponsored awards.
Required Education and Experience
High school diploma or equivalent
Six (6) years of experience in proposal development, research compliance, contract drafting or related field; every 30 hours of college coursework in accounting, finance, or business can be substituted for one year of experience.
Knowledge, Skills and Abilities
Proficiency in negotiation and contract negotiation techniques sufficient to deal with high-level business, industry, scientific and/or government officials or proficiency in proposal and budget development experience.
Computer proficiencies to include word processing, spreadsheet, database, internet, and other forms of electronic communication.
Ability to work cooperatively as part of a team and maintain high output when working autonomously.
Ability to provide excellent customer service.
Ability to multi-task with a common-sense approach to prioritizing.
Advanced grammar and writing, excellent verbal, interpersonal, analytical and communication skills.
Physical Requirements
Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.
Grant Specialist - Population Health
Technical writer job in Kansas City, KS
Department:SOM Department of Population Health
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Population Health AdministrationPosition Title:Grant Specialist - Population HealthJob Family Group: Professional Staff Summary:The Grant Specialist will provide director support to the Associate Director of Grants in the Department of Population Health including account reconciliation, costing allocations and payroll accounting adjustments, award management, grant reporting and award modifications in MySponsoredProjects. The Grant Specialist will maintain faculty, other support documents, and monitor grants in the eRA Commons system.:
Job Responsibilities
Assist the Associate Director of Grants with monthly grant reconciliations to ensure accurate, allowable expenditures and correct personnel effort in compliance with university and RI requirements.
Accurately submit Costing Allocations and Payroll Accounting Adjustments in Workday and run payroll reports to ensure correct pay and grant worktags for faculty, staff, and students.
Understand all department funding award types (grants, gifts) and what is and is not allowable for non-salary expenses items to help assist the department administrative team process transactions in Workday, RA and KUEA appropriately.
Pull expenses from Workday, QlikView and One Solution to assist faculty with completing financial/expense reports for active grants.
Assist with grant financial reports on expenditures and balances to ensure budget compliance and make recommendations to the Associate Director of Grants.
Monitor grant end dates against KUMC fiscal and take the appropriate steps to ensure timely close-out with Sponsored Programs Administration. This includes coordinating with the purchasing team to address any outstanding orders.
Create and maintain Faculty Other Support sheets and working with each Ability member to ensure they have completed the required NIH other support disclosure training so the certification certificate can be attached with each funding proposal submitted in MySponsored Projects (MSAP).
Assist with maintaining grant budgets in Adaptive and preparing monthly reports for institutional leadership.
Assist with initiating, preparing, and routing award modifications, including budget and personnel effort changes, for Sponsored Programs Administration and sponsor approval.
Request Adavanced/PreAward spending account set up within MySponsored Projects (MSAP) system and keeping track of these to make sure when the grant award is received, grant gets moved to active status.
Maintain departmental internal grant account sheet, keeping it current adding all new and removing ending grants so that department administrative staff have a current list for processing grant expense transactions within Workday.
Monitor grant approval process in MySponsored Projects (MSAP) system and following up with Sponsored Programs Administration, MyAgreements and IASC to ensure timely execution of award setup in both MySponsored Projects (MSAP) and Workday systems.
Monitor the lifecycle of grant submissions through the NIH eRA Commons system, tracking grant application submissions, the status of applications and upcoming report deadlines to ensure they are completed timely by Sponsored Programs Administration, My Agreements and IASC.
Monitor subaward invoices processed by Sponsored Programs Administration to ensure timely, accurate payments and follow up on discrepancies or delays.
Assist the Associate Director of Grants with monitoring the daily email notifications from MySponsored Projects (MSAP), Sponsored Programs Administration, MyAgreements and IASC ensuring replies are completed in a timely manner. Facilitate closed-loop communication with faculty PI on status of applications (pre/post-award).
Perform administrative and clerical tasks for department faculty and program staff as needed.
Enter purchase requisitions, procurement card purchases, inter-departmental purchase, travel request and reimbursement forms and expense reports in Workday.
Maintain organized documentation related to Workday functions being performed and tracking transactions until final.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice.
Required Qualifications
Work Experience:
Three (3) years of experience related to accounting, financial management of grants. Relevant education may be substituted for experience on a year for year basis.
Experience with MS Excel including financial reporting and spreadsheet development.
Preferred Qualifications
Work Experience:
Experience with MySponsored Projects (MSAP) system (Huran Suite - Grants Module)
Experience with eRA Commons and other research web-applications.
Experience with sponsored project proposals and financial management for both federal and non-federal grants
Experience in an academic setting.
General knowledge of the overall research revenue cycle process.
Considerable knowledge of institutional policies and procedures pertaining to external funding.
Skills
Communication skills.
Attention to detail.
Multi-tasking.
Computer skills.
Required Documents
Resume
Cover Letter
Comprehensive Benefits Package:
Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus ten paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available. **************************************************
Employee Type: RegularTime Type: Full time Rate Type: Hourly
Compensation Statement:
The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above.
Pay Range:$28.18 - $42.27
Minimum
$28.18
Midpoint
$35.23
Maximum
$42.27
Auto-ApplyGrant Specialist II
Technical writer job in Kansas City, KS
JOB CLASSIFICATION Pay grade level: Grade 12 Compensation: $42,978 - $59,094. Compensation will be commensurate with education and experience. Employee category: Staff Department: Foundation Reports to: Institutional Grant Director FLSA status: Non-Exempt
Location: Primarily Main Campus, but any other college location as assigned by the appropriate administrator
SUMMARY
Reporting directly to the Institutional Grant Director, the Grant Coordinator shall support administrative coordination, and the financial aspects of Federal/State/Private Grants in compliance with generally accepted accounting principles, grant regulations, award terms and conditions. This position is structured to support the success of multiple grants, which is sustained through the use of multiple funds including but not limited to indirect funds.
POSITION DESCRIPTION
* Collaborates with grant program coordinators, Institutional Grant Director, and the Director of Budget and Purchasing to monitor grant expenditures to ensure alignment with approved budgets and grant guidelines.
* Coordinates the efforts, administrative processes and functions of assigned accounts.
* Collaborates with grant program coordinators, the Institutional Grant Director, and the Director of Budget and Purchasing to prepare progress reports documenting program activities and fund expenditures.
* Collects required documentation for submission as required by grants.
* Supports Professional Development travel funded by grants by collecting forms and submitting per diem requests for faculty.
* Collects, monitors, and updates documentation for equipment purchased through Perkins and other grants, including ensuring proper tagging as required. Performs grant closeout functions including reconciliations and budget reports.
* Prepares for and participates in grant audits, providing documentation and support as needed.
* Participates in grant training and other professional development activities.
* Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
* Detail oriented.
* Knowledge of financial record keeping procedures.
* Excellent written, verbal, and interpersonal communication skills.
* Excellent organizational and problem-solving skills, with the ability to manage multiple projects and shift priorities.
* Self-starter who can work independently with minimal supervision.
* Ability to develop and maintain excellent working relationships and establish credibility with all levels of employees in the organization.
MINIMUM QUALIFICATIONS
* Associate's degree.
* Two (2) years of relevant experience.
* Experience in handling various accounting tasks and utilizing computerized accounting software, including Microsoft Office.
* Proficient in operating a 10-key with speed and accuracy, along with strong computer skills.
* Experience in accounts payable, accounts receivable, general accounting/bookkeeping, and cash handling.
PREFERRED QUALIFICATIONS
* Demonstrated understanding of accounting principles.
* Previous experience with Federal, State or Local grants.
* Demonstrated experience with generating reports and reconciling accounts.
WORKING CONDITIONS
While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and occasionally push or lift items. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK SCHEDULE
Forty (40) hours per week, during regular hours of Monday - Friday 8:00 am - 4:30 pm. Must be able to work a variable schedule to meet operational needs. May require evening and weekend hours.
TO APPLY:
Visit ************* and click on CAREERS for a list of available positions.
* Read the job announcement carefully noting the initial screening date, minimum qualifications, and required information. Note that information contained in your application materials will be used to determine if you meet the minimum qualifications for the position. Make sure you complete/submit all the documents listed as required.
* If the position lists a required transcript (during the application process) unofficial transcripts may be submitted. However, please note that upon selection for hire, you will be required to submit official transcripts.
* Ensure that your transcripts show that a degree was awarded or conferred if you are stating that it is your highest level of education completed. If you certify your level of education and it cannot be verified from your transcript(s), your application may not be referred to the selection committee.
* Foreign degrees are acceptable provided they have been translated and/or shown to have equivalency to a United States: Associate, Bachelor, Master, or Doctorate level degree.
* Documentation verifying completion of a degree, course work within a discipline, or other educational criteria should be electronically attached (uploaded) to your application.
* Three (3) professional references with phone number and email addresses are required.
* A college selection committee is responsible for application review and interviews. The final candidate(s) selected to be hired will be made by the hiring manager.
* Successful completion of a background check on all persons recommended for employment is required Individual hiring departments may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process.
* This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.
KCKCC is an Equal Opportunity and Affirmative Action Educational Institution
Senior Medical Writer- FSP
Technical writer job in Topeka, KS
The Senior Medical Writer will research, create, and edit all documents associated with clinical research. The Senior Medical Writer may operate as the project lead writer/submission coordinator and primary client contact to manage contributions of multiple writers working on related documents. The Senior Medical Writer also facilitates process improvement and technical mentoring/training and supports Medical Writing Services management during the sales process by providing client liaison and proposals input.
**Key Accountabilities** :
**Author Clinical Documents**
+ Gather, review, analyze, and evaluate pertinent resources to prepare, develop, and finalize key clinical documents for submission to regulatory authorities, without the need for any supervision or additional formal on-the-job training. Train self and provide guidance to others to prepare any type of medical writing deliverable.
+ Revise document drafts based on the review comments from team members to ensure inclusion of all relevant input.
+ Manage ongoing and/or revised project documentation and correspondence.
**Quality Control**
+ Ensure that all work is complete and of high quality prior to team distribution or shipment to client.
+ Provide technical leadership to ensure clinical data presented in summary documents is in compliance with applicable regulatory guidelines, SOPs, and goals of submission.
**Project Management**
+ Operate as the project lead writer/submission coordinator and primary client contact to manage contributions of multiple writers working on related documents. Manage scope of work, timeline and project goals, technical information, and input from clients throughout the project.
+ Develop, coordinate, and oversee work plans for individual and multiple-document delivery, to enable the team to work efficiently and effectively to meet milestones and achieve team objectives.
+ Provide leadership and strategic planning/adjustments, delegation of responsibilities, and tasks to team members. Monitor the progress of each individual project task and assess the overall program.
+ Ensure key information received in project or program meetings is appropriately disseminated, such that project strategy is maintained and data or key message changes are incorporated appropriately across documents.
+ Continuously monitor overall project performance and, if necessary, identify ways to ensure that the project is completed on-time and within budget.
+ Keep client and team informed of project status.
+ Contribute expertise as a document/cross-document specialist and content historian to analyze proposed program, studies, and related documents to deliver information required by the target audiences.
+ Build and maintain collaborative relationships with teams/clients, leading to increased performance and a sense of inclusion. Cultivate efficient, productive, and professional working relationships to promote client satisfaction and confidence.
+ Track actual versus planned project budget. Determine the cause of cost overruns and out-of-scope activities and recommend corrective action to medical writing management.
+ Provide updates for each project to Medical Writing Services management, and assess forecasting and resourcing. Propose creative solutions to medical writing management to shifting timelines and staffing requirements.
+ Communicate to writer's line manager any needs or concerns regarding level of training or performance of team members on project work. Provide line manager with input regarding team member's performance for employees' periodic performance review, and as needed.
**Client** **Liaison/Service**
+ Be aware of client expectations for self and team members. Respond appropriately to incidents of dissatisfaction, and feed back to Medical Writing Services management.
+ Provide support as appropriate to Business Development/Client Solutions and Medical Writing Services management in their efforts to win new business. Identify and solicit new business leads for Medical Writing Services, attend business development meetings, and prepare and make sales presentations to clients, if called upon.
+ Provide strategic and project planning intelligence to Medical Writing Services management for medical writing activities in the proposal generation process, including assessment of scope of services to be provided to a client with respect to medical writing tasks. May attend proposal development meetings if requested by Medical Writing Services management.
+ Input to development of client proposals generated by Medical Writing Services and letters of agreement/intent based on existing templates. May function as the client contact if requested and communicate pricing information in conjunction with Medical Writing Services management.
+ If requested, suggest appropriate resourcing, based on existing templates and standards, for full-service and stand-alone projects.
**Training/Compliance**
+ Keep abreast of new advances in medical writing and regulatory issues.
+ Develop and train Medical Writing Services staff to enhance writing quality, efficiency, and project management.
+ Implement and monitor departmental compliance to SOPs. Input to development or revision of departmental SOPs, as appropriate.
+ Develop and present external training courses.
**General**
+ Attend departmental and company meetings as necessary.
+ Comply with departmental procedures and requirements, such as completion of project assignment and workload trackers on the applicable software platform
+ Analyze efficiency of work and discuss improvement ideas with Medical Writing
+ Services management and colleagues, e.g., evaluation of software to increase productivity and document quality.
**Skills:**
+ Excellent interpersonal, negotiation, verbal, and written communication skills.
+ A flexible attitude with respect to work assignments and new learning.
+ Motivation to work consistently in a fast-paced, rapidly changing environment.
+ Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail, e.g., organizational skills.
+ Competent working in a matrix environment and values the importance of teamwork. Possesses team leadership skills and cross-cultural sensitivity.
+ Exhibits sound judgement: escalates issues to project teams or departmental management as appropriate. Presents solutions and follows through to ensure problems have been satisfactorily resolved.
+ Ability to negotiate on behalf of medical writing to ensure resources, timelines and expectations are aligned.
+ Understands and satisfies client needs.
+ Establishes a connection with the client beyond one's project, to gain repeat business and/or to widen existing scope and services. Ability to gain trust and confidence within the company.
+ Provides departmental expertise and perspectives to promote prospective business opportunities; provide Parexel colleagues with pertinent information to formalize a sound business strategy.
**Knowledge and Experience** :
+ Demonstrated understanding of clinical research, the drug development process, and applicable regulatory guidelines and regulations.
+ Broad experience in preparation of all types of clinical regulatory documentation. Experience in management of complex medical writing projects.
+ Knowledge of resource management and productivity metric management.
+ Advanced word processing skills, including MS Office (expertise in Word); software and systems knowledge or ability to learn and adapt to various IT systems: document management systems, collaborative authoring (e.g., SharePoint), and file conversion and databases (Excel).
+ Ability to travel.
+ Fluent in written and spoken English.
**Education:**
+ Bachelor's degree in Life Sciences/Health Related Sciences or equivalent.
\#LI-KW1
\#LI-REMOTE
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Senior Plasma Center Technician - Phlebotomy PAID TRAINING
Technical writer job in Kansas City, KS
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Phlebotomist
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will greet donors as they enter and exit the donor floor.
· You will perform venipuncture of donors and programming of plasmapheresis machine.
· You will monitor donors during the donation process and manage donor reactions.
· You will perform all tasks required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment within scope of training.
· You will install, prime, and disconnect disposable sets on the plasmapheresis machines
· You will stock supplies, break down empty cartons and assist with proper disposal.
· You will take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
· You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight.
· You will enter donor information into the Donor Information System (DIS).
· You will coordinate donors to donor floor and compensate donors using the Debit Card system.
· You will support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures including 5S, Value Stream Mapping and Kaizen.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MO - Kansas City - Ambassador Dr
U.S. Starting Hourly Wage:
$17.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - MO - Kansas City - Ambassador DrWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyProfessional Writer
Technical writer job in Topeka, KS
As a Global Service Provider, we are proud to create opportunities for freelancers from all over the world. We bring paying projects to you!
Join our community of passionate and driven freelancers experiencing their own growth and success! Dibbly | The Urban Writers is looking for Professional Freelance Writers to write on and build relationships through our online platform in a diverse range of project niches.
Where Creativity Connects! Experience our interactive and engaging platform that seamlessly links skilled freelance creatives with businesses and individuals in need of content solutions. The platform provides everything you need, like powerful project management and communication tools to increase productivity, connect with more customers, and work more efficiently in a uniquely upbeat environment!
We're the go-to destination for talented and motivated freelancers who want to work with top-tier clients, build their reputation, and achieve their professional goals.
We are revolutionizing the way creatives work. With our user-friendly interface and flexible scheduling, we offer inspiring projects from amazing clients, while you remain in complete control over your schedule and workload.
We know that the world of freelancing can be challenging, but with us, you'll have access to a supportive community, cutting-edge tools, and helpful resources to help you thrive. Not to mention, being a part of our platform means you'll be part of a vibrant and dynamic community, full of driven professionals just like you.
Please use this link to apply via our website. *******************************
As a Freelance Writer you will:
Outline, research, and write high quality books, short stories, blogs, and book descriptions
Deliver on time and be open to feedback from customers and editors
Follow specific formatting guidelines and style guides
Manage your projects via our collaborative order management platform
Create content that ranges from 500-50,000 words
Choose the type and quantity of projects you want to work on
What you bring to the community:
Creative and eloquent writing and ability to work with a wide variety of topics
High attention to detail and a drive to make writing pristine
Confident and adept at working in a completely remote, self-driven environment
Familiar with APA 7th style
Communication skills to work with editors and customers to build trusting relationships
Reliability to finish every project you start
Customer focused attitude
Ability to write and self-edit around 1,500 words per day
Other Reasons You'll Love Being Here:
Fast payments
Dynamic webinars
Exciting events
Strong community support
Upskilling opportunities
Top-rated customer service
Awards and recognition!
We pay in US currency
Applications:
Freelancer Wrtiers will be asked to submit a 500-word writing sample
A trial/test order will be required
We have clients searching for creative freelancers.
Book Writers
SEO Writers
Line/Copy Editors
Book Cover Designers
Illustrators
Narrators
Build your business on a better Platform! Submit your application today!
Please use this link to apply via our website. ***********************************************
Grant Writer
Technical writer job in Kansas City, KS
LEGAL AID OF WESTERN MISSOURI GRANT WRITER KANSAS CITY, MISSOURI Legal Aid of Western Missouri seeks a Grant Writer for our Central office in Kansas City, Missouri. Reporting to the Director of Development the Grant Writer is responsible for writing and reporting on a portfolio of private, state and federal grants. They support fundraising activities including events, campaigns, and individual giving. Duties and Responsibilities: The Grant Writer will be responsible for preparing and submitting grant proposals and reports in alignment with RFPs and funder requirements (public and private). This position ensures organizational compliance with grant requirements and helps build and maintain strong, positive relationships with funders. Additional responsibilities include coordinating and preparing materials for funder meetings, site visits, and monitoring reviews; collaborating with project directors and supervisors to gather data and program information needed for proposals and reports; and researching and identifying new funding opportunities based on organizational needs, as directed by the Director of Development. The Grant Writer will support the Director of Development and contribute to overall development team operations, assist with the planning and execution of fundraising events and fundraising campaigns, assist with individual donor stewardship, and perform additional duties as assigned. Physical Requirements: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. and stand or sit stationary position much of the time. Normal office working conditions, the noise level in the work environment is quiet to moderate. The qualified candidate must have the following:
Strong writing, computer, interpersonal and organizational skills
Grant preparation and fundraising experience preferred
Prefer a college degree
Benefits:
Medical Plans with PPO or HSA options
Dental Plan
Vision Plan
Life Insurance
Short-term and long-term disability
Accident Insurance
Critical Illness Insurance
Flexible Spending Accounts for medical and dependent care
Health Savings Accounts
Paid Time Off: Holidays, Personal, Sick and Vacation
Travel and parking reimbursement
401k and employer match.
Please visit ********************************************* to submit your application, resume and cover letter.
LAWMO is an Equal Opportunity Employer. Those applicants requiring accommodation to the interview/application process should contact Human Resources Department at *************.
Software Technical Writer
Technical writer job in Leawood, KS
Since 1996, epay, a business segment of Euronet, has been at the center of connecting local and global brands to consumers. Our capabilities, platforms, products, and solutions cater to the changing consumer demand for content and payments in categories such as mobile, gaming, and entertainment.
We are seeking a Software Technical Writer to support our business. The Software Technical Writer will create clear, concise, and accurate documentation for software products and systems. This role ensures that technical information is accessible to both technical and non-technical audiences, supporting product usability and compliance with organizational standards.
Duties and Responsibilities:
Develop and maintain user guides, API documentation, installation manuals, and release notes for software applications.
Collaborate with software engineers, QA analysts, and product managers to gather technical details and ensure documentation accuracy.
Translate complex technical concepts into easy-to-understand language for diverse audiences.
Ensure documentation adheres to company style guides and industry best practices.
Manage version control and maintain documentation in appropriate repositories (e.g., Confluence, Git).
Review and update documentation based on product changes and feedback.
Assist in creating diagrams, flowcharts, and visuals to support written content.
Requirements
Bachelor's degree in Technical Communication, Computer Science, or related field, or equivalent experience.
Proven experience writing technical documentation for software products.
Strong understanding of software development concepts and tools.
Excellent written and verbal communication skills.
Proficiency with documentation tools (e.g., MadCap Flare, Confluence, MS Word) and version control systems (e.g., Git).
Experience with Agile development environments.
Familiarity with APIs and programming languages (e.g., C++, Java, SQL).
Knowledge of UX principles and ability to create user-friendly content.
Benefits
Staff purchase discount on epay product range
Technical and Personal Development Training
Annual Incentive Bonus based on achieving company performance
401(k) Plan
Health/Dental/Vision Insurance
Employee Stock Purchase Plan
Company-paid Life Insurance
Company-paid disability insurance
Tuition Reimbursement
Paid Time Off
Paid Volunteer Days
Paid Holidays
Casual Office Attire
Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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