Regulatory Technical Writer
Technical writer job in Warren, NJ
We are seeking a highly skilled Principal Regulatory Medical Writer to lead and contribute to key regulatory documentation efforts. The ideal candidate will have 4-8 years of experience in regulatory medical writing and a strong background in drafting essential regulatory documents, including Investigator's Brochures (IBs), briefing books, responses to regulatory inquiries, and clinical study reports (CSRs). Additionally, this role will be responsible for leading contract medical writers, ensuring consistency, quality, and alignment with AMA and regulatory requirements.
Responsibilities:
β’ Author and edit high-quality regulatory documents, including IBs, briefing books, CSRs, and responses to regulatory authorities.
β’ Lead and mentor contract medical writers, providing guidance, oversight, and quality assurance in regulatory document development.
β’ Ensure regulatory compliance by following industry standards, guidelines, and best practices.
β’ Collaborate cross-functionally with clinical, regulatory, and scientific teams to ensure clarity and accuracy in submissions.
β’ Manage timelines and oversee document preparation schedules to meet regulatory submission deadlines.
β’ Implement strategic input provided by the regulatory team to ensure alignment with strategy within and across content of documents.
β’ Review and QC documents for consistency, scientific accuracy, and regulatory alignment.
Qualifications:
β’ Bachelor's degree in life sciences (a higher degree such as Master's, Ph.D., or PharmD is preferred).
β’ 4-8 years of experience in regulatory and/or clinical medical writing within the pharmaceutical or biotech industry.
β’ Strong leadership skills with prior experience leading medical writers.
β’ Deep knowledge of AMA style guide requirements.
β’ Excellent writing and editing skills with the ability to convey complex scientific information clearly and concisely.
β’ Detail-oriented with strong organizational skills to manage multiple projects simultaneously.
β’ Proficiency in Microsoft Word and other document management tools (StartingPoint templates, Veeva RIM, etc).
β’ Expertise in writing and managing complex regulatory submission documents for clinical development programs.
β’ Strong understanding of medical terminology and clinical trial methodology.
This role is ideal for an experienced regulatory medical writer looking to take on leadership responsibilities while driving key regulatory submissions.
The above statements are intended to describe the general nature and level of the work being performed by colleagues assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Aquestive reserves the right to make changes to the job description whenever necessary.
As part of Aquestive's employment process, final candidate will be required to complete a drug test and background check prior to employment commencing. Please Note: Aquestive is a drug-free workplace and has a drug free workplace policy in place.
Aquestive provides equal employment opportunities to all colleagues and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education. Expected Base salary range: $96,000 to $150,000 USD
Technical Writer
Technical writer job in Jersey City, NJ
R&D Partners is seeking to hire a Technical Writer - Operations Labeling Group in Branchburg, NJ.
Your main responsibilities as a Technical Writer - Operations Labeling Group:
As a Technical Writer in the Operations Labeling Group, you will be responsible for creating, revising, and maintaining high-quality labeling documents for our cutting-edge medical products.
Develop and maintain labeling instructions for use / Method Sheets (IFU / MS),
Ensure labeling content is accurate, clear, and consistent with regulatory and company global standards.
Review and edit labeling documents to ensure clarity, consistency, and compliance.
Coordinate labeling activities to ensure timely completion of projects.
What we are looking for in a Technical Writer - Operations Labeling Group:
Bachelor s degree in Technical Writing, Communications, Life Sciences, or related field.
Minimum of 3 years experience as a technical writer, preferably within the pharmaceutical, biotechnology, or medical device industry.
Familiarity with regulatory requirements and guidelines for medical product labeling (e.g., FDA, EMA, etc.).
Excellent writing, editing, and proofreading skills.
Strong attention to detail and ability to manage multiple projects simultaneously.
Why Choose R&D Partners?
As an employee, you have access to a comprehensive benefits package including:
Medical insurance PPO, HMO & HSA
Dental & Vision insurance
401k plan
Employee Assistance Program
Long-term disability
Weekly payroll
Expense reimbursement
Online timecard approval
Pay Scale:
$82,001 $102,522
Dependent on Experience)
R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies.
R&D Partners is an equal-opportunity employer.
Technical Writer | Housing
Technical writer job in New York, NY
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team-bringing everything they need for their home into one place.
Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.
About The Role
We're seeking a Technical Writer to play a crucial role in supporting EliseAI's Learning & Development (L&D) initiatives. This role is central to ensuring that our customers have access to clear, accurate, and user-friendly documentation. You'll be responsible for transforming insights from customer interactions, support tickets, and product releases into comprehensive resources that drive adoption and success. You'll also work closely with the Customer Education Specialist and cross-functional teams to prioritize and execute documentation needs.
Key Responsibilities
Develop and maintain a wide range of documentation, including user guides, FAQs, troubleshooting guides, and release notes
Translate technical product details into clear, accessible resources tailored to diverse customer needs
Ensure all customer-facing documentation is up-to-date and reflective of the latest product features and best practices
Work closely with the Customer Education team to identify gaps in customer resources and create documentation that complements training initiatives
Analyze customer support tickets to uncover recurring themes and pain points, addressing them proactively through improved documentation
Collaborate with the Customer Success, Product, and Support teams to align documentation priorities with business goals and customer feedback
Maintain a documentation roadmap to ensure timely delivery of resources that support key product launches and updates
Implement documentation best practices to enhance usability, consistency, and accessibility, while continuously auditing and refining existing resources
Contribute to the evolution of EliseAI's L&D strategy by proposing innovative ways to engage customers through documentation
Will leverage customer interactions and product usage data, and will identify opportunities for new or enhanced documentation and act as an advocate for customers by ensuring that documentation provides practical, actionable solutions to real-world challenges
Attract top-tier talent to join our driven team
Requirements
3+ years of experience in technical writing, documentation development, or a related field, ideally within SaaS or AI industries
Exceptional writing skills with the ability to simplify complex technical information for various audiences, along with familiarity with documentation tools
Strong organizational skills, a proactive and collaborative mindset, and the ability to quickly learn EliseAI's platform are essential
Preferred experience includes working knowledge of L&D principles, familiarity with customer success strategies, Zendesk, and understanding of how documentation supports customer adoption
The role requires a willingness to occasionally travel for on-site collaboration or customer visits (approximately 10% of the time)
Willingness to work in person at our office 4-5 days a week
Why Join
Growth and impact. It's not often that you can get in on the ground floor of a funded (unicorn!) startup that's scaling. That means that instead of following a playbook, you'll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You'll learn what works when you succeed and what doesn't when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you'll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!
Job Compensation Range
The salary range for this role is $70,000 - $100,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at **********************
Auto-ApplyTechnical Writer
Technical writer job in Hoboken, NJ
Company Mission
At Playbook we believe that everyone deserves the ability to get ahead with incredible sports & academic programs. Through our best in class technology and integrated platform services we are revolutionizing the way that sports, education, and activity entrepreneurs launch and manage programs for students and communities across the world.
We have an amazing list of customers and partners including professional sports teams, fortune 500 companies, and 100's of leading sports and activity organizations across the country. We also have established partnerships with star athletes including Kristaps Porzingis, Didi Gregorius, and over 30 other professional athletes and influencers who embody our values and support our mission.
About the Role
Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS serving small sports, fitness, and activity organizations. Additionally, the ideal candidate will help with internal technical documentation and the documentation of developer requirements in Jira. We are seeking an experienced technical writer who is passionate about our mission with strong attention to detail and a track record of efficiently delivering exceptional knowledge base content. It's a bonus if you have experience being part of scrum processes and are able to provide references who can confirm that you write incredibly clear and comprehensive Jira tickets.
Tasks, Duties, Responsibilities
Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles.
Communicate complex technical details to audiences of highly variable skill levels.
Communicate complex developer requirements to our team of developers in he form of thorough and clear Jira tickets.
Assist in creation of onboarding guides (userpilot/appcues).
Knowledge, Skills, Competencies
Experience in planning, leading, directing, and managing the build out of great knowledge bases for SAAS products. Please share the links to knowledge bases you have worked on including precisely what you did as part of the knowledge base build out and upkeep
Strong ability and proficiency writing and communicating with the english language.
Familiarity with using front-end online publishing languages including HTML, CSS, AWS preferred.
Familiarity with using back-end online publishing languages including python, experience with django preferred but not required
Knowledge of UI/UX terminology.
Ability to work independently and collaboratively in a fast-paced team environment.
Benefits
401(k) and 401(k) matching
Paid Time Off
Health Reimbursement Account (HRA)
Paid Travel Opportunities
Technical Writer, Vice President
Technical writer job in Jersey City, NJ
As a Technical Writer for the Payments business in the Commercial and Investment Bank (CIB), you'll work with a talented team of developers, product owners, content strategists and designers dedicated to next-generation B2B digital products. Youβll help elevate user engagement of client developers by producing and editing top quality API documentation.
In addition, you'll own important initiatives, drive innovative solutions to complex problems and collaborate with cross-functional teams. As a champion of inclusive design and customer experience, you'll contribute to the continuing success of J.P. Morgan as a global leader in B2B payments.
Job Responsibilities
Work with product owners and developers to understand Payments products and identify documentation requirements.
Create and review technical content (such as API docs and user guides) for new/updated features following the content guidelines and style guide.
Drive for clarity of writing, consistency in presentation, and depth of detail across different products.
Engage with designers, user researchers, information architects, project managers, platform owners and others, as needed to enhance user experience.
Provide insights into the authoring tools, processes, and metrics for improving the working efficiency and quality.
Contribute to the content guides and maintain the documentation process.
Requirements
5+ years of experience as a technical content creator.
A portfolio of technical content examples that demonstrate clarity of style and voice.
Strong working knowledge of and experience documenting APIs.
Ability to quickly learn technical concepts and understand how products work.
Software development and/or technical support of complex systems.
Experience with tools such as Bitbucket and Jira, and methodologies, such as Agile/Scrum.
Auto-ApplyTechnical Writer - Oil & Gas (Saudi Arabia)
Technical writer job in New York, NY
Job Description
Eram Talent, a renowned talent acquisition company, is seeking an experienced Technical Writer focused on the Oil & Gas sector to join our team in Saudi Arabia. This role is essential for producing high-quality documentation that captures technical specifications, project methodologies, and regulatory compliance within the oil and gas industry.
As a Technical Writer, you will engage with engineers, project teams, and industry experts to develop precise and comprehensive technical documents, ensuring clarity and accuracy in conveying complex information to diverse stakeholders. Your contribution will significantly enhance the organization's communication efforts and promote operational excellence in Saudi Arabia's vibrant oil and gas landscape.
If selected, the work location would be onsite at Saudi Arabia.
Responsibilities:
Draft, revise, and manage technical documentation such as project plans, operational manuals, safety protocols, and regulatory submissions pertinent to the Oil & Gas sector.
Collaborate with engineers and project managers to gather essential information, ensuring documentation reflects current practices and compliance standards.
Provide editorial support by reviewing technical articles and papers for clarity, consistency, and compliance with industry standards.
Facilitate the documentation of technical procedures and workflows, including formats for peer-reviewed submissions to relevant journals and conferences.
Ensure documentation adheres to established templates and style guides while maintaining an organized repository of documents.
Communicate effectively with stakeholders to clarify technical content and ensure alignment with project objectives.
Requirements
5+ years of technical writing experience within the Oil & Gas sector, preferably in Saudi Arabia.
Bachelor's degree in Technical Communication, Engineering, or a related discipline.
Strong understanding of Oil & Gas industry standards, terminology, and best practices.
Outstanding writing, editing, and proofreading skills, with a focus on clarity and attention to detail.
Capability to work both independently and collaboratively in a fast-paced environment.
Adobe Suite, Microsoft Office, and document management software proficiency.
Excellent organizational skills with the ability to juggle multiple deadlines efficiently.
Strong interpersonal and communication skills, both oral and written.
Technical Writer
Technical writer job in New York, NY
Role: Technical Writer JD for Technical Writer: Technical Writer would be responsible for transforming content that is provided, into publication-ready format. The role would demand for: β’ Formatting the text, adding tool tips, tabular depictions, charts, graphs
β’ Coordinating layout, adding copy-write requirements, and organization of manuals and guides
β’ Document prewriting, drafting, revising, editing, proofreading and making manuals/guides/content suitable/ready for publication
β’ Creating Technical Placemats with particulars around manuals/guides
Required Experience & Skills:
β’ Outstanding written and oral communication skills; can prepare written communication and conveys this information clearly and effectively through both formal and informal documents
β’ Demonstrated proficiency in understanding user requirements and implementing them in documentation and videos
β’ Experience with and knowledge of a range of visual information design techniques
β’ Demonstrated ability to create engaging and effective instructional training videos
β’ Ability to quickly learn and communicate technical concepts and procedures
β’ Ability to recommend or implement improvements in document/s
β’ Ability to operate independently and as part of a larger team; ability to develop working relationships with other internal groups to meet objectives and complete tasks
β’ Organized, professional, motivated, deft at making quick decisions
β’ Demonstrated ability in mastering a complex publishing system
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Writer
Technical writer job in New York, NY
Profound is an NYC-based AI startup helping brands measure and improve their visibility in AI platforms such as ChatGPT. We partner with some of the biggest brands and marketing agencies, including companies like MongoDB, Indeed, Mercury, DocuSign, Zapier, Ramp, Rho, Golin, Workable, Mejuri, Eight Sleep, G2, US Bank, Chime, and Clay.
We recently raised a $35 million Series B funding round led by Sequoia Capital, with continued backing from venture capital firms Kleiner Perkins, Khosla Ventures, Saga VC, and South Park Commons, as well as angel investors including Guillermo Rauch (Vercel) and Andrew Karam (Applovin).
Learn more at tryprofound.com.
Profound is building the marketing platform for the age of superintelligence. Customers no longer start with search engines. They start with answer engines like ChatGPT, Perplexity, and Claude. Profound helps companies understand how AI describes their brand, how customers ask AI about their category, and how to create content that earns visibility in this new distribution channel.
We've raised ~$60M from Sequoia, Kleiner Perkins, Khosla Ventures, and South Park Commons. In under a year, we've partnered with hundreds of companies and analyzed hundreds of millions of AI conversations.
We're looking for a Technical Writer to establish and build out Profound's initial documentation hub. This role will set the standard for how customers learn and succeed with our platform - from onboarding to advanced workflows.
What you'll do
Build Profound's first customer-facing documentation hub from the ground up.
Create clear, structured product documentation including core knowledge base articles, onboarding guides, βhow-toβ articles, FAQs, and troubleshooting flows.
Partner with product managers, engineers, and customer success to capture product knowledge and turn it into accessible documentation.
Develop templates, standards, and style guides for consistent documentation across the company.
Continuously refine docs based on customer feedback and product changes.
Establish processes that allow documentation to scale as Profound grows.
What we're looking for
4+ years of experience in technical writing, product documentation, or knowledge base management.
Strong ability to explain complex product workflows in simple, actionable language.
Experience launching documentation hubs or scaling them at high-growth startups.
Familiarity with knowledge base platforms (e.g. GitBook, Mintlify, Docusaurus, ReadMe, Zendesk Guide).
Sharp editorial judgment and attention to detail.
Collaborative approach - able to work directly with product and customer-facing teams to gather information.
Experience in SaaS, analytics, or marketing technology a plus.
Why Profound
Play a foundational role in building documentation for a company redefining how brands succeed in the age of AI.
Work alongside a team from Uber, Datadog, DeepMind, Microsoft, and HubSpot.
Shape the experience for customers adopting a new category of technology.
Auto-ApplyTechnical Writer, Patient Content
Technical writer job in New York, NY
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
This is a hybrid role, onsite 3x/week in Pittsburgh, PA (Robinson Township), New York City (Flatiron District), or St. Louis (Chesterfield), MO locations.
The Patient Services Operations team is central to advancing our mission to provide affordable care and deliver an exceptional patient experience. We are seeking a Technical Writer to join our Knowledge Management & Communications team. You would be responsible for all patient-facing content within Patient Services Operations. As we redefine how patients access and manage their medications, we need communicators who can make complex healthcare information clear, compassionate, and actionable. This is an ideal opportunity for a detail-oriented communicator who thrives on translating complex processes into clear, empathetic, and actionable content that empowers patients and drives consistency across all touchpoints.
What You'll Do
* Serve as the primary point of contact for all patient-facing support content, including Help Center articles, IVR messaging, and macros.
* Write Help Center articles that empower patients with self-service, and train and optimize our AI Agent to better support customers.
* Design a Help Center structure that is intuitive and easy to navigate.
* Craft sample messaging that accelerates our agents' ability to support patients across all communication channels.
* Design AI-ready content by structuring information that supports conversational AI, ensuring accuracy, clarity, and alignment with patient needs.
* Keep content fresh and relevant by implementing processes that ensure materials reflect evolving team needs, business functions, product details, and program changes, and that updates flow into the AI Agent's training data.
* Audit and refine Help Center content to maintain consistency, accuracy, and trustworthiness across all channels.
* Maintain and refine a style guide to define best practices for creating patient-facing content.
* Collaborate with Marketing, CRM, and Digital Experience teams to drive content consistency across all channels and alignment with BlinkRx's brand.
What You'll Need
* Bachelor's degree with 5+ years of experience in Technical Writing, Content Strategy, Knowledge Management, Communications, or related field. Healthcare experience is a plus.
* Demonstrated experience with technical writing and ability to provide work samples. Experience writing for AI Agent training is a plus.
* Familiarity with AI conversational design, prompt writing, or training AI systems with structured content.
* Strong ownership mentality and high-quality standards. You will be responsible for all of our team's patient-facing content.
* Experience developing and following style guides and tone of voice standards.
* Strong analytical skills and ability to translate raw data and feedback into clear, actionable content improvements.
* Exceptional attention to detail.
* Contact center or customer support content experience is a plus.
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyCreative & Technical Writer - 1594
Technical writer job in New York, NY
A home care agency is seeking a narrative-driven Creative & Technical Writer to join their team. The ideal candidate will enjoy storytelling and technical writing, creating engaging content that communicates the agency's services and values effectively.
Responsibilities Include:
Narrative Writing:
Craft compelling stories that highlight the agency's impact, focusing on client experiences, success stories, and the human element of home care.
Develop content for brochures, newsletters, website, and other marketing materials that resonate with potential clients and their families.
Technical Writing:
Write clear and concise documentation, including care procedures, guidelines, and training materials for staff.
Ensure that all technical content is accurate, easy to understand, and aligned with industry standards.
Content Collaboration:
Work closely with the marketing and operations teams to ensure the messaging is consistent and effective.
Assist in developing scripts, educational content, and promotional materials that inform and engage the audience.
Ideal Qualifications:
Proven experience in creative and technical writing.
Strong narrative writing skills with the ability to tell engaging stories.
Ability to write clear and concise technical content.
Excellent communication skills and attention to detail.
Prior experience in healthcare or home care is a plus but not required.
This role is ideal for someone who is passionate about writing, storytelling, and creating meaningful content for the home care industry. If you enjoy blending creativity with technical writing, apply now!
Salary: $25 - $27/Hour
To apply, please send your resume to ********************
Easy ApplySenior Technical Writer
Technical writer job in New York, NY
Employment Type: Full-Time, Experienced Department: Technology Support CGS is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
* Drafting and development of technical documentation related to a variety of projects in the IT space.
* Work closely with project stakeholders to establish technical processes and procedures.
* Document projects through the SDLC.
* Provide status reports for multiple ongoing projects and related documentation efforts.
* Assist with both user and admin level documentation.
Qualifications:
* Excellent writing and Communication skills.
* 5+ years experience with development of technical documentation.
* 3+ years experience with development of user documentation.
* Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.
* Ability to produce quality work independently or in a group setting.
* Experience with MS Office Suite including Visio.
* Willingness and ability to pass background check/security screening.
Ideally, you will also have:
* Familiarity with Business Intelligence/Analysis applications.
* Experience with Government software development policies and procedures.
* Client facing communication experience.
* Federal Agency issued security clearance.
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Email: [email protected]
#CJ
$81,120 - $117,173.33 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Need Technical Writer
Technical writer job in New York, NY
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
β’ Must have excellent interpersonal, communication, presentation,
writing, analytical, problem solving, information gathering skills and
ability to translate technical aspects into comprehensible
documentation.
β’ Minimum of 5 years of experience as a
Technical Writer working with project teams in complex system
developments and expertise in developing technical documentation for
database management systems with focus on version control.
β’
Experience identifying documentation requirements through discussions,
observations and comprehension of the various data management
activities.
β’ Ability to produce documents, instructional
manuals and illustrations in simple English with appropriately minimal
technical jargon, fewer instructions, terse and easy to use.
β’ Ability to organize, write and present the written material for multiple audiences.
β’ Experience documenting different types of requirements specifications and flow charts.
β’
Ability to manage multiple projects/tasks of varying complexities
and work independently with users with minimal oversight.
β’ Proficiency in MS Office (including PowerPoint and Visio).
Qualifications
Preferred Experience:
β’ Experience documenting Mainframe and Distributed systems
β’ Experience documenting Data Dictionary and Business Rules
β’ Understanding Data Management systems and Databases
β’ Experience in Data Modeling
β’ Experience in Pension Systems is a plus
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
Staff Technical Writer
Technical writer job in New York, NY
Viam helps companies unlock the power of AI, data and automation in the physical world. We provide a single platform for engineers of all disciplines to solve problems together and build solutions that are fast and future-proof. Viam powers solutions across robotics, food and beverage, climate tech, marine, industrial manufacturing, and more. Founded in 2020 by former MongoDB co-founder and CTO Eliot Horowitz, Viam is headquartered in New York City.
Role summary
As a Staff Technical Writer, you'll own the quality and consistency of Viam's developer-facing documentation. Your work spans all four documentation types: reference docs, explanations, tutorials, and how-to guides. You'll transform rough drafts, working code, and technical walkthroughs into polished, publishable content that helps developers understand and adopt Viam. You'll also develop docs from scratch through close collaboration with product engineering teams.
What you'll do
* Write and edit documentation that helps developers integrate Viam into their projects, from first API call to production deployment
* Maintain documentation standards and style guidelines that ensure consistency as content scales
* Contribute to and improve our documentation toolchain, including our Hugo framework, GitHub Actions workflows, and Vale linting configuration
* Review code samples for accuracy and clarity, working with engineers to resolve issues
* Contribute to information architecture decisions-how content is organized, navigated, and discovered
* Ensure documentation stays current as the platform evolves, identifying gaps and outdated content proactively
* Build robots and write programs using Viam yourself-we believe the best documentation comes from firsthand experience with the platform
What you bring
* Experience writing documentation for developers, with a portfolio that demonstrates your ability to explain technical concepts clearly
* Enough technical fluency to work through tutorials independently, run code samples, and identify errors-you don't need to be an engineer, but you need to be technically curious and comfortable at the command line
* Experience with docs-as-code workflows: Git, Markdown, static site generators (Hugo experience is a plus)
* Familiarity with documentation automation-linting tools like Vale, CI/CD pipelines, GitHub Actions, or scripting to improve workflows
* Strong opinions about what makes documentation good, backed by experience seeing what works and what doesn't
* The ability to give and receive editorial feedback constructively
* Experience or genuine interest in working with physical hardware-you'll be building robots as part of this job
* Experience with robotics, IoT, or industrial automation is a plus but not required
In 3 months
* You understand the Viam platform and feel comfortable assembling robots based on tutorials and writing small programs for robots with our SDKs
* You are comfortable with our toolchain and have started contributing improvements to our workflows
* You are comfortable discussing the product with our engineers for documentation purposes
* You have shipped polished documentation for at least one major platform feature
* You've completed significant revision of a section of docs.
In 6-12 months
* You are continuing to revise and improve the Viam documentation
* You are improving the documentation based on qualitative and quantitative data
* You are building out or curating content to enable developers without hardware experience to use Viam
* You have established documentation standards that scale as the team and content grow
* You have made measurable improvements to our documentation infrastructure and automation
The starting salary range for this role is $165,000 - $235,000/year.
Full-time Benefits:
Viam's base salary range for this role is posted above. Your exact offer will vary based on factors, including experience level, skillset, market location, and balancing internal equity relative to peers at the company. We recognize that the person we hire may be less experienced, or more senior, than this job description as posted. In these situations, the updated salary range will be communicated to you as a candidate. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more.
* 100% covered medical/dental/vision insurance plans, commuter benefits
* 25 days paid vacation and generous holiday observances
* Free lunch every day that you're in the office
* One Medical Membership
* Citi Bike memberships
* Monthly wellness stipend to be used for a variety of fitness-related items like gym memberships, fitness classes, fitness equipment, and more
* Paid parental leave
* Reproductive Health Benefits, including Fertility Benefits and Abortion Access Travel Benefits
Values:
* Vision Driven
* Collaborate Openly
* Act Decisively
* Succeed Through Diversity
* Hold Ourselves Accountable
* Lead with Curiosity
To all recruitment agencies:
Viam does not accept unsolicited agency resumes or calls from recruitment agencies or search firms. Please do not forward resumes to our jobs alias or Viam employees. Viam is not responsible for any fees related to unsolicited resumes.
Auto-ApplyPharmaceutical Technical Writer
Technical writer job in New Brunswick, NJ
Are you looking to be a part of a growing pharmaceutical company? One of our largest clients is currently seeking a Pharmaceutical Technical Writer to join their New Brunswick, New Jersey 08901 team. Our client is one of the leading pharmaceutical companies specializing in developing and manufacturing solid dosage products. If you believe you are qualified, we would be excited to connect and discuss this opportunity in more detail.
Full-time Onsite
Direct Hire
Pay Rate: DoE
Job summary:
Perform investigation's and assist manufacturing and packaging operations on investigations, Product quality complaints. Assist in cross functional investigations for out of specification (OOS), out of trend (OOT), Laboratory Events, CAPAs, and change controls.
Areas of responsibility:
Ensure timely closure of all manufacturing/packaging and Quality Management System records.
Organize and participate in and reviews of cross functional investigation's
Represents Operations at cross-functional meetings.
Work with process owners and SMEs to implement agreed upon procedural documentation and to develop cross-functional process models
Collect input from stakeholders and consolidate comments for conflict resolution
Drive the improvement in established KPI's / metrics for manufacturing and packaging departments
Assist operations in responses to any internal audit, corporate audit, or regulatory audit observations involving manufacturing or packaging Control.
Travel Estimate: Up to 5%
Required Qualifications:
Associate degree in Life Sciences, Pharmacy, or equivalent required.
Minimum of three (3) years working in a pharmaceutical environment with at least two (2) years of experience within manufacturing area.
Demonstrated excellent communication: verbal, written and presentation skills.
A self-starter with a hands-on approach and a can-do attitude.
A team building champion driving innovative cross functional synergies.
Excellent project management and problem solving skills.
Excellent computer skills; MS Office (Word, Excel, PowerPoint), Track wise, EDMS, Outlook.
Knowledge of GDP, GMP, QA Documentation, QA Batch records, Quality Systems, Archiving, Retrieval, EDMS workflow, Document Life Cycle and Audit Compliance.
The requirement for English language proficiency for this job role is Intermediate-B1+ (comparable to Global CEFR Independent B1) level based on the Common European Framework of Reference for Languages (CEFR).
Our client offers a competitive compensation package as well as an excellent benefits package for eligible candidates.
About ProStaff Workforce Solutions
We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. ProStaff Workforce Solutions is a group of industry experts-many hailing from larger agencies-who know their business well and enjoy working in a more hands-on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.
Our Values
β’ Integrity
β’ Commitment
β’ Quality
β’ Diversity
Please visit us at https://www.prostaffworkforce.com/ to explore all opportunities.
#IND1
Senior Technical Writer, Documentation
Technical writer job in New York, NY
The Technical Writing & Documentation team creates engaging and informative technical content, particularly our public product documentation: Datadog Docs. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations - thousands of pages of content! Plus a monthly product newsletter.
What You'll Do:
Partner with our product and engineering teams, manage documentation projects, and create public user documentation, with a focus on Datadog Applied AI. Dig into source code for community and internally developed systems to collect technical details for documentation.
Create developer-facing documentation and guides for APIs, developer and SRE tools, and the Agent, to enable the developer and monitoring community to onboard and succeed with our products.
Collaborate with the docs team and our open source community to develop documentation standards and continually improve our processes.
As a senior team member, you also provide coaching, mentoring, and guidance to others in the team.
Depending on the individual and team capacity, you may also contribute to our monthly newsletter, sent to over 500,000 customers per month.
Who You Are:
You are an experienced technical writer with at least 5 years of relevant experience developing documentation with a developer or SRE audience, including SDK documentation.
You are experienced in using Markdown, static-site generators, and Github to develop and publish documentation with a βDocs as Code' approach.
You are comfortable and familiar with using basic Python and reading at least 1 other programming language (e.g., Java, Ruby).
You are comfortable and familiar with modern infrastructure such as IaaS cloud services and containers.
You have publicly available technical writing samples.
You have experience managing large and complex documentation sets and developing well-structured and effective information architecture.
Bonus points if you have experience with open source and partner ecosystem integrations and documentation development.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Intradepartmental mentor and buddy program for in-house networking
An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
Access to Inclusion Talks, our internal panel discussions
Free, global mental health benefits for employees and dependents age 6+
Competitive global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:$140,000-$170,000 USD
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Auto-ApplyTechnical Writer
Technical writer job in New York, NY
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************
We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job description:
β’ Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
β’ Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
β’ Create and maintain easy-to-understand operational process documentation.
β’ Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Qualifications
Skills required:
β’ Proven working experience in technical writing of software documentation.
β’ Ability to deliver high quality documentation paying attention to detail.
β’ Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
β’ Excellent written skills in English.
β’ Strong working knowledge of Cisco Voice & Video technologies (CUCM, unity, VCSβ¦) and trading floor/recording technologies (Nice recording).
β’ University degree in Computer Science, Engineering or equivalent preferred
Additional InformationKushal kumar
Ph: ************
Group Underwriting Senior Technical Writer
Technical writer job in Holmdel, NJ
Take the next step in your career path and join a team that facilitates the efficient operation of our Group Underwriting organization. As the Group Underwriting Senior Technical Writer in Group Benefits Underwriting, you will collaborate with colleagues in Underwriting, Underwriting Operations, and other functional areas to ensure that our colleagues have all the information needed to perform. This requires being systematic in analyzing, developing, validating, and publishing information about processes, policies, and our systems. This role also requires an ongoing evaluation of the information management and communication approach and continuous improvement of our processes, based on input from our colleagues and industry best practices.
You are:
* A team member who can manage multiple priorities, and who is passionate about logically organized and comprehensive information for our Group Underwriting colleagues.
* Work together with teammates, content contributors, SMEs, leaders, and other interested parties on projects and to consistently improve our information management approach.
* Skilled in documentation tools like Microsoft Word, SharePoint, and other web based knowledge management or online help systems; familiarity with policy administration systems is a plus.
* Ability to interpret and document sophisticated underwriting processes, risk assessment criteria, and decision-making frameworks.
* Comfortable working with underwriting teams, product managers, legal, and IT to gather source material and validate content.
* Familiarity with regulatory standards and documentation practices in insurance.
You have:
* Proficiency in writing and editing technical content related to complex business processes, preferably in regulated industries such as insurance or healthcare.
* A 4-year college degree in English, Communications, Technical Writing, or a related field, or equivalent work experience.
* Knowledge of Group insurance products and services (a plus).
* Project management experience (a plus).
* Familiarity with process improvement and process design (Lean Six Sigma).
* Experience completing tasks in a disciplined manner and meeting deadlines.
* Optional: Ability to develop training materials using instructional design principles.
You will:
* Independently lead the development of reference information for complex projects to support the effectiveness and efficiency of our Group Underwriting organization. This information is commonly related to new products, policies, systems, tools, and processes.
* Create Underwriting-specific content for our Information Management System (IMS).
* Occasionally lead the weekly publication of the newsletter for all of Group Underwriting.
* Lead the review process of existing Group Underwriting policies with team members.
* Collaborate with the Information Management and Learning team to coordinate and work together on projects, and at times manage communications.
* Collaborate with various areas including compliance, legal, and IT.
Location:
* Preferred location is Guardian's Office in Bethlehem, PA. 3 days onsite Hybrid
Salary Range:
$67,450.00 - $110,815.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Auto-ApplyTechnical Writer
Technical writer job in New York, NY
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard's patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.
Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,β by Crain's NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company's annual list of the World's Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing βforward-thinking employers for their unwavering commitment to employee engagement.β SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody's, Sequoia Capital, GV and Riverwood Capital.
About the Role:
We are seeking a skilled and detail-oriented Technical Writer to join our Product team and support MAX, our flagship managed cybersecurity service. In this role, you'll be responsible for creating clear, concise, and accurate documentation that enables internal teams, customers, and partners to effectively understand and use MAX. You'll collaborate closely with Product Managers, Engineers, and Customer Success to develop user guides, release notes, technical FAQs, and process documentation.
Key Responsibilities:
Create, edit, and maintain technical documentation for MAX, including product guides, onboarding materials, runbooks, release notes, knowledge base articles, and internal SOPs.
Translate complex cybersecurity concepts and managed service workflows into easy-to-understand content tailored to different audiences (technical and non-technical).
Work closely with Product, Engineering, Security Operations, and Customer Success to ensure documentation is complete, accurate, and aligned with product updates.
Contribute to the development of training and enablement materials for internal stakeholders and end users.
Establish and maintain a consistent tone, structure, and style across all MAX documentation.
Proactively identify documentation gaps and continuously improve content based on user feedback and product evolution.
Required Qualifications:
5+ years of experience as a technical writer, preferably in a SaaS, cybersecurity, or managed services environment.
Batchelor's degree
Proven ability to write for both technical and non-technical audiences.
Familiarity with cybersecurity concepts, SOC operations, or security tooling preferred.
Excellent written and verbal communication skills.
Strong project management skills and the ability to work independently and cross-functionally in a fast-paced environment.
Experience with documentation platforms such as Confluence, GitHub, Notion, or similar tools.
Preferred Qualifications:
Experience documenting APIs, integrations, or product architectures.
Familiarity with ITIL or other service management frameworks.
Background in journalism, English, technical communication, or a related field.
Benefits:
Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!
The estimated total compensation range for this position is $160,000 - $200,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.
SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.
We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact ************************************************.
Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company's privacy policy and applicable law.
SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position. #LI-DNI
Auto-ApplySenior Proposals Writer
Technical writer job in New York, NY
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Strategic Proposals Writer at Via, you will work to improve mobility by forging new partnerships with public transit providers through thoughtful, exceptionally-written proposals. Working with senior members of the Strategy Team, you will develop a deep understanding of potential partners' transportation challenges and goals, learn Via's unique technical and operational strengths, and coordinate high-quality written proposals for effective shared mobility services.
What You'll Do:
Hone your strategic thinking skills by coordinating with Via's Partnerships, Expansion, and Finance teams to develop strategies for winning high-stakes, competitive procurements.
Absorb complex product specifications and distill into clear, easily-digestible prose.
Generate compelling original content by ascertaining a potential partner's needs and deploying your familiarity with Via's technology and operational capabilities, transit norms, and the latest innovations from across the industry.
Lead competitive procurements from beginning to end -- through evaluation, creation of exceptional proposal content, review, and submission.
Conduct rigorous research on global mobility trends by analyzing news stories, new service announcements, scopes of work, and other forms of information and synthesizing findings into insightful commentary.
Skillfully manage communications with potential partners over the phone and email.
Support senior team members during interviews with cities and transit agencies.
Who You Are:
Meticulous and strategic; you can pay attention to every detail in a complex project while, at the same time, relating each of them to the big picture in a coherent way.
An exceptional writer and communicator with an instinctive appreciation for tone and structure; your colleagues have told you that they enjoy reading your work (and maybe you've even won awards).
Socially-minded, action-oriented, and passionate about urbanism; you understand the importance of public transit and are motivated to improve worldwide access to mobility.
Able to quickly switch gears to coordinate with teams across the company and team members from associate-level to C-suite.
An academic high-achiever, preferably in the humanities, social sciences, or another field that requires regular long-form writing and argumentation (undergraduate degree required; advanced degree preferred).
It's a plus if you have created and published an original and thoughtful essay, op-ed, or other piece of content; bonus points if it is on the subject of technology, transit, urbanism, mobility, business strategy, or a related topic.
It's a plus if you have led (or played a leading role in) the development and success of a business or public sector proposal/pitch/deal/etc.
It's a plus if you have prior experience at a startup, transportation consulting firm, management consulting firm, or in the public sector.
Compensation and Benefits:
All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $85,000-$160,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
#LI-TS2
Auto-ApplyProposal Writer and Capture Strategist
Technical writer job in New York, NY
Who Are We?
Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone?
Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them.
Our platform now powers over 50 agencies across 17 states, reaching more than 30 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience.
Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital.
We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started.
Location
This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).
The Role
As the second hire on Kaizen's Proposal team, you'll step into a unique role that blends proposal writing and market research. You'll own the development of persuasive, well-structured RFP responses for local governments, particularly in parks and recreation, while also exploring new verticals where Kaizen can grow.
This is a high-impact position: you'll craft the narratives that win competitive RFPs, shape the processes that will scale as the team grows, leverage AI tools to drive efficiency and effectively manage volume, and contribute to Kaizen's long-term strategy by connecting research insights to new opportunities. It's a great fit for someone who loves writing, thrives on structure, and is energized by the chance to influence company growth through both storytelling and strategy.
Who You Are
You have a proven track record of writing and winning proposals for state and local governments; experience in parks and recreation is a strong plus.
You're a strong writer and editor who can translate technical concepts into clear, compelling language for public sector audiences.
You're curious and analytical, with an interest in researching new markets and verticals to inform company strategy.
You're organized, detail-oriented, and thrive in environments with multiple simultaneous deadlines.
You bring a mix of independence and collaboration, comfortable working cross-functionally while also owning your projects end-to-end.
You're excited by the opportunity to help build and scale a proposal function in a fast-growing startup.
What You'll Do
Write winning proposals: Own the development of high-quality, compliant, and persuasive RFP responses for state and local governments.
Explore new verticals: Conduct market research and synthesize insights that guide Kaizen's entry into adjacent spaces beyond parks and recreation.
Collaborate across teams: Work closely with product, partnerships, engineering, and leadership to gather inputs and shape compelling narratives.
Build scalable processes: Help refine our proposal library, templates, and workflows so we can move faster as the team grows.
Champion AI-driven efficiency: Integrate AI tools into daily workflows to maximize productivity and increase intake while maintaining excellence in proposal standards.
Balance deadlines and strategy: Deliver on immediate proposal priorities while contributing to Kaizen's broader market strategy.
Be a thought partner: Work alongside our Proposal Manager to establish best practices and continue laying the foundation for a growing team.
What You Bring
5+ years of experience in proposal writing or management, ideally with exposure to public sector RFPs.
Demonstrated success in winning competitive proposals at the city, county, or state level.
Strong writing, editing, and proofreading skills tailored to the public sector.
Ability to conduct market research and connect insights to actionable strategy.
Excellent project management skills with experience managing multiple, complex deadlines.
Proficiency with tools like Loopio, InDesign, Figma, and proposal management platforms.
A self-starter mindset and the ability to thrive in a fast-paced, evolving environment.
Base Salary is $100k - $140k
π At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace:
π©Ί Comprehensive Health Coverage
We offer Gold and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option.
π₯ Dental, Vision & Financial Wellness
You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer:
π³ Flexible Spending Accounts (FSA & Dependent Care FSA)
π‘οΈ $100,000 in fully paid life insurance
π¦ 401(k) access through Guideline
π€°πΌ Parental Leave That Supports Families
Because time with your growing family matters.
πΌ 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents
π½ Everyday Support & Flexibility
π $50/month toward your commute
π‘ One-time setup stipend (up to $750) for your home or NYC office
πͺ $100/month for wellness or productivity
π‘ Perks That Make Life Better
π $250/year for recreation - because fun matters
π $500/year for professional development - because growth does too
π± Expensed lunch three days a week when you're in the office
π» Company-provided laptop
π΄ Time Off to Recharge
π
Unlimited PTO
πΊπΈ All federal holidays off
βοΈ A company-wide winter break during the week of Christmas
Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization.
If you need assistance or an accommodation due to a disability, please email us at
*********************
. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
Auto-Apply