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  • Technical Writer

    Integrated Resources 4.5company rating

    Technical writer job in Andover, MA

    Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow. Job Description: The BRD organization within the Pharm Sci BTx organization needs to hire a technical writer. This colleague will perform the following activities: (1) Assist with verification of data within regulatory documents or reports. (2) Support the bioprocess R&D (BRD) teams in tracking document completion, data verification strategies and completion of edits. (3) Create drafts of new technical or regulatory documents using existing examples, templates or reports (4) Assist Bioprocess team authors in assembling, formatting, and proofreading figures, tables and content. (5) Prepare documents using Regulatory templates in Microsoft Word and Predict and work within GDMS document management system. Skills 1) Excellent oral and written communications with experience in technical writing of reports and/or regulatory documents 2) Regulatory, GMP or Pharmaceutical experience, preferably in bioprocess or cell line development areas is desirable detail oriented 3) Additional soft skills include - able to work independently, strong interpersonal skills, able to multi-task, team player 4) Advanced use of MS Office Background/Experience 1) Scientific Background; BS or higher Biology, Chemistry, Biochemistry, Molecular Biology, Engineering, or similar 2) 3 - 5 years' experience Additional Information Feel free to forward my email to your friends/colleagues who might be available. We do offer referral Bonus. Thank you. Kind Regards, Harris Kaushik Clinical Recruiter Integrated Resources , Inc. IT Life Sciences Allied Healthcare CRO DIRECT # - (650)-399-0891 Gold Seal JCAHO Certified ™ for Health Care Staffing “INC 5 0 0 0 's FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)
    $62k-83k yearly est. 19h ago
  • Tech Writer

    Global Channel Management

    Technical writer job in Andover, MA

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Software Skills MS Excel Intermediate Yes 2 - 4 Years Software Skills MS Word Intermediate Yes 2-4 YEARS Requirements: Intermediate MS Excel and MS Word. GMP data verification experience; experience working with documentatum system for controlled document workflow management; working experience with Laboratory Information Management System (LIMS) desired. Technical Writer/Data Verifier ?Author technical report summarizing production, laboratory, validation activities and associated data ?Collate and compile data report, data sheet, and/or database from paper-based and electronic sources ?Provide independent verification of data accuracy on report and database ?Execute and coordinate necessary documentum workflow activities for the authoring, review, and approval of documents Additional Information $45/hr 3 months
    $45 hourly 60d+ ago
  • Validation/ Technical Writer

    Mindlance 4.6company rating

    Technical writer job in Andover, MA

    Duration: 12+ month Top 3 critical skills: · Strong working knowledge of the validation lifecycle including computer system validation, 21 CFR Parts 210 and 211, and Part 11, Electronic Records and Electronic Signatures. · Working knowledge of data integrity regulations, guidance, and principles · Strong technical writing skills Minimum education experience required: BS in Scientific discipline Years of experience required: 3-5 years Job Description: This role will provide support to the QC Analytical and Microbiology departments for QC instrument data integrity assessments and remediation activities. This scope includes QC Instruments (both portable and computer-controlled), paper-based systems, and local instances of enterprise system data management. Systems and processes within scope will require assessment via company's pre-established criteria in order to identify gaps against company data integrity expectations. The candidate will be responsible for executing or facilitating execution of these gap assessments through collaboration with laboratory subject matter experts (SMEs) at company. Upon completion of gap assessments, the candidate will be responsible for leveraging the results as follows: • Facilitating, proposing, and/or assembling gap closure recommendations, through collaboration with SMEs • Summarizing results from their assessments into reports utilizing a supplied format • Authoring Corrective & Preventive Action plans (CAPAs) for systems with long-term remediation activities, and authoring final reports for systems with short term/completed remediations • Managing all gap assessment and remediation reports through company review and approval workflows • Performing supporting remediation work in the form of SOP revisions as well as authoring and executing change controls and validation test plans/protocols when required per remediation plans Additional Skills: Successful candidate requires: • Strong working knowledge of the validation lifecycle including computer system validation, 21 CFR Parts 210 and 211, and Part 11, Electronic Records and Electronic Signatures. • Working knowledge of data integrity regulations, guidance, and principles • Working knowledge of CAPA and change control processes • Strong technical writing skills • Strong interpersonal, oral and written communication skills as there is a high degree of collaboration required between members of QC, QA Validation, Instrument Validation, and IS/IT functions. • A detail-oriented approach to deliverables as the main job responsibility is generation, review, and approval of GMP documentation. • A BS degree in science, engineering, computer science, or related technical discipline with minimum 2-3 years pharmaceutical/biopharmaceutical experience in a relevant GMP role (validation, quality control, quality assurance, IS/IT compliance, etc.) Past experience working with QC instrumentation in the biopharmaceutical field is preferred but not required. Qualifications • Strong working knowledge of the validation lifecycle including computer system validation, 21 CFR Parts 210 and 211, and Part 11, Electronic Records and Electronic Signatures. • Working knowledge of data integrity regulations, guidance, and principles • Working knowledge of CAPA and change control processes • Strong technical writing skills •Strong interpersonal, oral and written communication skills as there isa high degree of collaboration required between members of QC, QA Validation, Instrument Validation, and IS/IT functions. •A detail-oriented approach to deliverables as the main job responsibility is generation, review, and approval of GMP documentation. •A BS degree in science, engineering, computer science, or related technical discipline with minimum 2-3 years pharmaceutical/biopharmaceutical experience in a relevant GMP role (validation, quality control, quality assurance, IS/IT compliance, etc.) Past experience working with QC instrumentation in the biopharmaceutical field is preferred but not required. Additional Information All your information will be kept confidential according to EEO guidelines.
    $65k-83k yearly est. 19h ago
  • Technical Writer

    Artech Information System 4.8company rating

    Technical writer job in Andover, MA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description: 1) Excellent oral and written communications with experience in technical writing of reports and/or regulatory documents 2) Regulatory, GMP or Pharmaceutical experience, preferrably in bioprocess or cell line development areas is desirable 3) detail oriented Job Responsibilities: The BRD organization within the Pharm Sci BTx organization needs to hire a technical writer. This colleague will perform the following activities: (1) Assist with verification of data within regulatory documents or reports. (2) Support the bioprocess R&D (BRD) teams in tracking document completion, data verification strategies and completion of edits. (3) Create drafts of new technical or regulatory documents using existing examples, templates or reports (4) Assist Bioprocess team authors in assembling, formatting, and proofreading figures, tables and content. (5) Prepare documents using Regulatory templates in Microsoft Word and Predict and work within GDMS document management system. Scope of Work: This position is preferred to be located in Andover, MA; however, the Chesterfield, MO site would also be an acceptable location. This position is preferred to be located in Andover, MA; however, the Chesterfield, MO site would also be an acceptable location. Additional Information Regards, Anuj Mehta ************
    $60k-80k yearly est. 19h ago
  • Technical Writer

    Real Staffing

    Technical writer job in Andover, MA

    Real Staffing Group is a global staffing and recruitment specialist providing contract and permanent talent to a wide range of companies and industries. We take time to understand your career ambitions, working with you and for you at every stage of your job search. By applying our industry knowledge to your specific requirements we aim to supply you with the most effective route to your new career opportunity. To find out more about Real Staffing Group please visit http://www.RealStaffingGroup.com Job Description • Author technical report summarizing production, laboratory, validation activities and associated data • Collate and compile data report, data sheet, and/or database from paper-based and electronic sources • Provide independent verification of data accuracy on report and database • Execute and coordinate necessary documentum workflow activities for the authoring, review, and approval of documents Qualifications - Intermediate MS Excel and MS Word - GMP data verification experience - Experience working with documentatum system for controlled document workflow management - Working experience with Laboratory Information Management System (LIMS) desire Additional Information All your information will be kept confidential according to EEO guidelines.
    $65k-87k yearly est. 19h ago
  • Specialist, Technical Documentation, Cell Therapy Manufacturing in Devens, MA

    Bristol-Myers Squibb 4.6company rating

    Technical writer job in Devens, MA

    Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there's no better place than here at BMS with our Cell Therapy team. Bristol Myers Squibb Cell Therapy Manufacturing is seeking a Specialist, Technical Documentation, Cell Therapy Manufacturing who can bring enthusiasm, intellectual curiosity, scientific rigor, and a desire to help drive novel programs. The candidate must be goal-oriented, flexible, and able to work collaboratively with safety and quality in mind. We are searching for passionate and innovative individuals with a strong understanding of current good manufacturing practices to support the creation, revision, and approval of all procedures and related documentation for Cell Therapy operations. BMS Values Our values move us toward our mission to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. Candidates must exemplify the BMS values of Passion, Integrity, Inclusion, Accountability, Innovation, and Urgency: Passion Demonstrate dedication to quality and accuracy in documentation, understanding the critical role these play in advancing patient care Engage with team members and SMEs to support shared goals with enthusiasm and commitment Urgency Performs functions following all SOPs and compliance standards. Supports manufacturing in meeting deadlines for documentation updates. Innovation Support process improvement initiatives, identifying opportunities to improve GMP documentation and close compliance gaps Able to propose new ideas or methods to streamline document creation and compliance. Accountability Take responsibility for assigned tasks from initiation to completion, consistently meeting deadlines and quality standards. Own documentation workflows and associated quality actions and drive to completion. Integrity Exhibit attention to detail by ensuring documentation is accurate and adheres to regulatory guidelines, internal policies, and ethical standards. Maintain compliance through diligent adherence to established procedures, escalating concerns when necessary. Inclusion Collaborates cross-functionally and contributes to a culture of inclusion and diversity. Shifts Available: TBD Responsibilities: Author and revise Standard Operating Procedures (SOP), and associated documentation for cell therapy manufacturing in accordance with Current Good Manufacturing Practices (cGMP's). Work closely with department SME's to align on procedural updates, tech transfers, and ensure proper reviewers/approvers on all documentation Accountable for ensuring quality and regulatory compliance of Manufacturing GMP documentation. Work as a liaison between manufacturing, Quality Operations and relevant Management systems. Assist with Tech Transfer activities. Communicate to all functional area managers and supervisors Quality-related initiatives and actions. Must have the ability to challenge and make recommendations. Escalate compliance concerns to management in a timely manner. Review and approve change controls as the manufacturing representative. Communicate with team, support resources, and management regarding issue identification and resolution. Develop solid understanding of quality and documentation systems (BMSDocs and Infinity) Identify, manage, and own quality actions as required. Develop solid understanding of Cell Therapy Manufacturing processes. Tracks deliverables and manages timelines effectively. Supports internal/external audits, taking urgent action to support requests. Assist with team metrics, identifying improvements & ensuring prompt action is taken. Obtain access to and develop solid understanding of various electronic systems utilized by Manufacturing (MES, SAP, ValGenesis, DeltaV, Maximo etc.). Minimum Requirements: Education: A Bachelor's Degree in a related field is preferred. A combination of education and relevant experience may be considered in lieu of degree. Experience: 3+ years in a Biotechnology/Pharmaceutical Manufacturing Operations or Support role. Knowledge of cGMP and manufacturing production is preferred. Experience authoring cGMP documentation and Cell Therapy manufacturing experience is preferred. BMSCART #LI-ONSITE GPS_2025 If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview: Devens - MA - US: $35.50 - $43.02per hour The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit ************************************* Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients' lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to **************************. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: ********************************************* Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at ***************************************** Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
    $35.5-43 hourly Auto-Apply 8d ago
  • Technical Writer

    Interbit Data

    Technical writer job in Natick, MA

    Small software company developing, marketing, installing, and supporting solutions for healthcare enterprises (primarily hospitals). In business for 20 years, we have customers in 49 states (plus DC and Puerto Rico), several Canadian provinces, and the UK. Job Description Provides writing and/or technical editing of materials and manuals for Interbit Data, Inc. Writes and/or edits technical materials such as user manuals, specifications or scripts with technical content. Prepares written documents, including reports, articles, formal proposals, memoranda, and formal correspondence. Edits portions of reports and assists in or directs the development and presentation of the information. Analyzes changes to various products and prepares reports of changes for review. Creates technically accurate and comprehensive documentation and website support. Performs other related duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be confident utilizing Microsoft Office (including Excel, Word, Power Point, Outlook), Adobe tools including Framemaker, P.C. and electronic communication equipment such as facsimile, scanner, digital camera, multi-line phone and printer. This position requires Background Check. LANGUAGE SKILLS Communicates effectively in both oral and written communication. Builds a partnership with customers by regularly demonstrating a high level of expertise and professionalism. Works as part of a team by contributing to Company goals, offering input and pursuing new ideas. REASONING ABILITY Ability to define problems. Excellent organizational skills, including time management and follow-up. Ability to handle several tasks and juggle multiple priorities. Flexible and possess ability to change focus at a moment's notice. Take ownership and accountability of assigned tasks Ability to produce results given tight deadlines. Additional Information All your information will be kept confidential according to EEO guidelines.
    $65k-87k yearly est. 19h ago
  • Technical Writer - Manufacturing

    Conflux Systems, Inc.

    Technical writer job in Walpole, MA

    We are seeking an experienced Technical Writer to create, edit, and manage Quality System documents and procedures, including manufacturing work instructions, risk files, and visual aids. This role requires close collaboration with Manufacturing, Quality, and Engineering teams to ensure clear and compliant documentation. Key Responsibilities: Develop and edit manufacturing work instructions, procedures, and risk files. Create flowcharts, diagrams, and other visual aids. Collaborate with cross-functional teams to gather technical information. Support documentation for manufacturing projects, including process scale-ups. Maintain document scanners and provide training support for document change processes. Ensure compliance with quality standards and project timelines. Required Skills & Experience: 5-7 years of technical writing experience. Strong verbal and written communication skills. High attention to detail and strong organizational skills. Ability to manage multiple projects and meet deadlines independently. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Preferred Qualifications: Experience with SAP. Bachelor's degree in English, Technical Writing, or a related field (or equivalent experience).
    $65k-87k yearly est. 60d+ ago
  • Technical Writer

    cGMP Consulting Inc.

    Technical writer job in Worcester, MA

    About Us At cGMP Consulting, we specialize in providing expert validation, qualification, and compliance services to the life sciences industry. Our team works with clients to ensure their facilities, equipment, and processes meet regulatory standards, enabling the safe and efficient production of pharmaceuticals. cGMP Consulting is based in Lake Forest, IL. This position will be located in Worcester, MA. Position Summary cGMP Consulting, Inc. is seeking technical writers who would support engineers of all experience levels to provide technical support/ documentation to Engineering and Validation teams with a focus on change management and SOP updates for a variety of on-going projects in the pharmaceutical industry. Knowledge and application of the CFR's and cGMP's is preferred. The ideal candidate for this job is resourceful, independent, organized, and capable of working in a fast-paced environment. Assuring a steady and accurate completion of the workload on time is key to success in this position. Responsibilities * Author and revise SOPs, Work Instructions, and controlled documents to ensure clarity, compliance, and alignment with current Good Manufacturing Practices (cGMP), regulatory requirements (e.g., 21 CFR Part 11, EU Annex 11), and internal quality standards. * Translate change control records into clear procedural updates by collaborating with QA, Validation, Manufacturing, and Engineering to interpret change requests and accurately reflect them in controlled documentation. * Manage document lifecycle in electronic document management systems (EDMS) such as Veeva Vault, MasterControl, or Documentum, ensuring version control and audit readiness. * Participate in cross-functional change control meetings, including Change Control Board (CCB) or Quality Review Board (QRB) sessions, to gather context, clarify scope, and align on documentation impacts. * Conduct impact assessments for procedural changes, evaluating how proposed changes affect existing SOPs, training materials, and regulatory filings, and identifying required updates. * Ensure traceability and compliance in documentation updates by maintaining clear linkage between change control records, risk assessments (e.g., PFMEA), and revised documents. * Support training deployment for revised procedures by collaborating with Learning & Development to ensure timely training assignment and completion tracking for impacted personnel. * Standardize documentation practices across departments, promoting consistency in formatting, terminology, and structure in line with internal style guides and regulatory expectations. * Prepare documentation for internal audits and regulatory inspections, and respond to document-related queries and CAPAs to support audit readiness. * Drive continuous improvement in documentation processes by identifying inefficiencies in SOP workflows and proposing enhancements to improve clarity, usability, and compliance. Requirements * Bachelors' degree in Engineering, Science, or a related field of study. * 0-2 years' experience in a GMP manufacturing environment. * Experience in technical writing including drafting standard operating procedures, protocols, and/or reports is preferred. * Familiar with regulatory (FDA) requirements. * Business minor or coursework is strongly encouraged. * Advanced critical thinking and technical writing skills. * Strong organizational, communication, and interpersonal skills. Compensation and Benefits * Expected pay range per year: $65,000-$85,000 USD * Expected benefits include: Medical, Dental, Vision, PTO, 401K Disclaimer The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed are the minimum levels of knowledge, skills, or abilities necessary to perform this job successfully. The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.
    $65k-85k yearly 5d ago
  • Technical Writer III

    PDS Inc., LLC 3.8company rating

    Technical writer job in Boston, MA

    Qualifications: * 4+ years in a writing or lead writing role * Proven ability to work with developers and write for a developer audience * Experience working with a programming language such as Java, C#, or C++ is essential * Proven experience designing documentation for software APIs * Strong interpersonal, written, and verbal communications skills * Passion to thrive in a fast-paced, ever-changing environment * Experience with XML-based publishing systems * Some experience with web services and related technologies a plus Compensation: $40-45 hourly DOE We look forward to reviewing your application. We encourage everyone to apply - even if every box isn't checked for what you are looking for or what is required. PDSINC, LLC is an Equal Opportunity Employer.
    $40-45 hourly 5d ago
  • RFP / Proposal Technical Writer

    Creatio

    Technical writer job in Boston, MA

    Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We're proud to be recognised by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.'s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We're Looking For: The RFP/Proposal Technical Writer is a key member of the centralized Product Marketing & Strategic Advisory team responsible for creating high-quality, compelling proposal and RFP responses that support Creatio's global sales organization. This role operates in a high-volume, fast-turnaround environment serving sales teams across multiple industries, geographies, and languages. The successful candidate will leverage AI-powered tools, deep product knowledge, and exceptional writing skills to produce winning proposals that clearly articulate Creatio's value proposition as the leading agentic platform for CRM and workflow automation with no-code and AI at its core. The role is based in Poland (Remote / Hybrid). Team composition: Team of 4, consisting of the Head of Strategic CRM Advisory a RFP Team Leader, and two RFP / Proposal Technical Writers. Responsibilities: Proposal Development & RFP Response * Manage end-to-end RFP/RFI/RFQ response process from intake to submission, ensuring all deadlines are met; * Author clear, accurate, and persuasive responses to technical and functional requirements; * Tailor responses to specific industry verticals, buyer personas, and regional requirements; * Complete security questionnaires and compliance documentation accurately and efficiently; * Collaborate with solution engineers, product managers, and subject matter experts to gather technical information while minimizing their time commitment. Content Library & Knowledge Management * Develop and maintain centralized content library of reusable response components, boilerplate content, and industry-specific modules; * Create and update standardized templates for common RFP sections and question types; * Ensure content library remains current with product updates, new features, and messaging framework changes; * Document best practices and lessons learned from win/loss analysis to continuously improve response quality. Quality Assurance & Compliance * Ensure all responses are accurate, consistent, and aligned with Creatio's brand voice and messaging framework; * Conduct thorough quality reviews before submission, including compliance checks and proofreading; * Translate technical product capabilities into business value statements appropriate for different buyer personas (BDMs vs. TDMs); * Maintain version control and audit trails for all proposal content. Technology & Tools * Utilize AI-powered writing tools and prompt engineering techniques to accelerate content creation while maintaining quality; * Operate RFP tools (e.g., Responsive.io, Loopio, or similar) to streamline response workflows; * Leverage Microsoft 365 ecosystem (SharePoint, Teams, etc.) for collaboration and content management; * Identify opportunities for process automation and efficiency improvements. Stakeholder Management & Collaboration * Manage and prioritize multiple concurrent requests from global sales teams across different time zones; * Build strong working relationships with solution engineers, product managers, legal, security, and other cross-functional teams; * Communicate proactively with stakeholders on request status, timelines, and any blockers; * Coordinate with localization resources for multi-language submission requirements. Requirements: Experience * 5+ years of experience in proposal writing, RFP response management, or technical writing for enterprise software; * Demonstrated experience with CRM software proposals and understanding of CRM/sales/marketing/service automation concepts; * Proven track record of managing high-volume workloads with fast turnaround times; * Experience working in SLA-driven environments with defined quality and delivery targets. Skills * Exceptional English language skills (written and verbal); * Strong technical writing skills with ability to communicate complex concepts clearly and persuasively; * Excellent attention to detail with strong proofreading and editing capabilities; * Strong organizational and project management skills with ability to prioritize competing demands; * Proficiency with Microsoft 365 suite (Word, Excel, PowerPoint, SharePoint, Teams); * Experience using AI-assisted writing tools and willingness to adopt new technologies. Competencies * Self-motivated with ability to work independently in a remote/distributed team environment; * Strong interpersonal skills with ability to extract information efficiently from subject matter experts; * Adaptable and comfortable working across multiple industries, regions, and stakeholder groups; * Results-oriented with focus on continuous improvement and winning outcomes. Preferred Qualifications * Familiarity with workflow automation, no-code platforms, or enterprise software concepts beyond CRM; * Experience with RFP automation software (Responsive.io, Loopio, RFPIO, Qvidian, or similar); * APMP (Association of Proposal Management Professionals) certification or equivalent; * Understanding of B2B enterprise software buying processes and procurement requirements; * Experience with security questionnaires and compliance frameworks (SOC 2, GDPR, ISO 27001); * Additional language skills (Ukrainian, Polish, German, French, or other European languages); * Background in SaaS, cloud software, or technology industry. What you should expect from us: * Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential; * Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally; * Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one; * Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve; * Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
    $65k-87k yearly est. 11d ago
  • Financial Technical Writer

    Smartleaf

    Technical writer job in Boston, MA

    Smartleaf is transforming wealth management with software and services that make personalized, tax-optimized portfolio management scalable and efficient. Our SaaS platform and sub-advisory RIA enable wealth advisors to deliver household-level tax management, multi-year tax transitions, and customized portfolios with unprecedented ease. Position Overview We are seeking a writer with exceptional ability to explain complex topics simply, correctly, and engagingly. This role blends thought leadership, client communications, and marketing support. The ideal candidate is a natural explainer-comfortable moving between financial, technical, and policy subjects and producing clear, long-form narratives. We value writers who can explain complex ideas with clarity and style. Exemplars include Matt Levine, Paul Krugman, and Patrick McKenzie-not because we want clones, but because they show how complex subjects can be made simple, correct, and engaging. Key Responsibilities - Write thought leadership posts on topics at the intersection of finance, technology, and policy. - Draft and edit responses to RFIs and RFPs. - Oversee and improve written communication across client communications, marketing, and sales outreach. - Collaborate with subject-matter experts to produce accurate, engaging explanations of complex ideas. - Ensure consistency of tone, clarity, and persuasiveness across all company writing. Qualifications - Demonstrated ability to write about complex topics in a simple, engaging way. - Experience with finance, economics, technology, or related analytical domains preferred. - Portfolio that includes long-form explanatory writing-beyond technical documentation and beyond marketing material. - Versatility in tone and audience: can write thought leadership, persuasive client communication, and narrative explanation. - Familiarity with wealth management, economics, or SaaS products a plus but not required. Writing Samples Required Applicants must provide writing samples that demonstrate clarity, accuracy, and engagement. What we're looking for: Long-form explanatory pieces on complex topics (published or unpublished) that demonstrates clarity of thought, storytelling ability, and a knack for keeping readers engaged while unpacking complicated ideas. Fictional or narrative writing that demonstrates creativity and storytelling skill. Any work that shows the ability to make technical or financial material accessible to non-specialists. What not to send: Solely or purely technical documentation (it doesn't give us enough sense of your ability to explain complexity in a free-flowing, engaging style). Avoid overly generic or filler phrases-we're interested in original, thoughtful writing. We're looking for context-rich, free-flowing content that demonstrates vision, creativity, and precision. Why Join Smartleaf? - Impact : Shape the voice of a firm changing wealth management. - Creative Freedom : Opportunity to tackle sophisticated topics with clarity and style. - Compensation & Benefits : Competitive salary, stock options, health insurance with $0 deductible, market holidays + 20 days PTO. - Flexibility : Boston preferred; remote considered.
    $65k-87k yearly est. Auto-Apply 60d+ ago
  • Technical Writer

    Collabera 4.5company rating

    Technical writer job in Waltham, MA

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Position Details: Industry Telecom Work Location Waltham - MA - 02451 Job Title Technical Writer Duration 6+ months (High possibility of extension) Job Id 78_36470_Technical Writer Skills and Qualifications: • Goal is to convert so please be aware of your candidates right to work status when submitting. • Technical writer with experience writing and delivering documentation for network hardware end users rather than API. API is nice to have but not a requirement. • Experience and knowledge of mobile services/apps and cloud platforms (mobile advertising a plus). • Experience writing technical content for end users and developers, including reference manuals, user guides, and design specifications. • Familiarity with scripting and programming concepts/languages preferred. Work closely with product management, engineering project teams, and other stakeholders to write and deliver customer-focused technical documentation for product releases. • Address content gaps, act on internal and direct customer feedback, and promote continuous improvement on the documentation experience. If you are not interested in the role or if now isn't a great time for a move, just let me know if I can help in the future or if you need assistance in making a connection. To know more about Collabera, please visit us on ***************** Should you have any questions, please feel free to call me on ************. I look forward to working with you. Additional Information If you are interested, you may reach me at: Deeksha Mathur ************ *******************************
    $69k-92k yearly est. Easy Apply 19h ago
  • Technical Writer - US

    Deephealth

    Technical writer job in Boston, MA

    Job description We are seeking a detail-oriented Technical Writer to join our Operations team. The primary responsibility of this role will be to create clear, concise, and accurate support documentation that empowers our users and internal support teams to effectively utilize and troubleshoot our software solutions. The ideal candidate will have an understanding of IT concepts and the ability to translate technical information into easily understandable content. Essential Duties and Responsibilities Develop, write, and edit a wide range of technical documentation, including but not limited to: User manuals and guides for IT systems and applications. Knowledge base articles and FAQs for common issues. Troubleshooting guides for IT support staff and end-users. Installation and configuration guides. System administration guides. Assisting with release notes and update summaries. Collaborate closely with IT engineers, developers, product managers, and support teams to gather information and ensure documentation accuracy and completeness. Organize and maintain existing documentation to ensure it is up-to-date and easily accessible. Identify opportunities to improve the clarity, usability, and effectiveness of existing documentation. Ensure all documentation adheres to established style guides, terminology, and branding standards. Participate in the review process for technical content, incorporating feedback from subject matter experts. Assist in the development and implementation of documentation best practices and processes. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience Bachelor's degree in Technical Communication, English, Journalism, Computer Science, or a related field. 2 Years experience as a Technical Writer with a focus on IT documentation. Proven ability to understand technical concepts and present them clearly and concisely to diverse audiences. Proficiency with documentation tools (e.g., Confluence, SharePoint). Experience with version control systems (e.g., Git) is a plus. Strong understanding of common IT concepts, terminology, and systems (e.g., networking, operating systems, software applications, cloud services). Excellent written and verbal communication skills. Strong attention to detail and organizational skills. Ability to work independently and as part of a collaborative team in a fast-paced environment. Ability to manage multiple projects simultaneously and meet deadlines. Preferred Qualifications: Familiarity with Radiology Experience creating visual aids (screenshots, diagrams, flowcharts) for documentation. Quality Standards Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. Follows OSHA regulations, RadNet and site protocols, policies and procedures. Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. Practices universal safety precautions. Promotes good public relations on the phone and in person. Adapts and is willing to learn new tasks, methods, and systems. Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines. Consistently adheres to the time management policies and procedures. Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel (~10% of time), drive a vehicle, and utilize other forms of transportation. Working Environment Remote. This position requires domestic / international travel up to 10%. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. Salary Range: $70K - $80K USD Annually NOTE: This position is not eligible for visa sponsorship. Remote Boston, Massachusetts, United States $70,000 - $80,000 per year AIAll done! Your application has been successfully submitted! Other jobs
    $70k-80k yearly 26d ago
  • Lead, Technical Writer

    Publicis Groupe

    Technical writer job in Boston, MA

    We are seeking a highly experienced Lead, Technical Writer to support the development and automation of technical documentation for our software products. This role will focus on creating clear, accurate, and user-friendly content. It involves using automation and intelligent technology solutions to improve documentation workflows, including release notes and product guides. Key Responsibilities * Define and maintain documentation standards, style guides, and best practices. * Compose and edit high-quality technical content, including product documentation, release notes, and API guides. * Design and implement automated workflows for generating release notes and product documentation using AI tools. * Collaborate with engineering and product teams to integrate documentation automation into CI/CD pipelines. * Partner with product managers, developers, and UX teams to ensure documentation aligns with product functionality and user needs. * Contribute to the evolution of documentation processes across the organization. * Continuously improve documentation quality through user feedback and analytics. Required Qualifications * Experience: * 8+ years in technical writing for software products, with at least 3 years in a senior role. * Proven experience in automating documentation workflows, including release notes and product guides. * Hands-on experience with AI-driven documentation tools and CI/CD pipelines and automation frameworks. * Education: * Bachelor's degree in Technical Communication, Computer Science, or related field (or equivalent experience). Preferred Qualifications * Experience with scripting languages (Python, JavaScript) for automation. * Familiarity with AI/ML concepts and their application in content generation. * Knowledge of cloud platforms and SaaS environments. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Base Salary: $77,100 - $156,500 Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time. The application deadline for this job posting is 2/11/2026. Additional Information When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. * People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. * Collaboration: We work together, support one another, and collectively achieve goals. * Growth: There are endless opportunities for growth through learning, development and career advancement. * Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. * Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. * Act with integrity * Work together to win together * Innovate with purpose * Respect all voices * Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: * Time to Recharge: Flexible time off (FTO), 15 paid holidays * Time to Recover: Paid sick time * Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance * Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to ************************** to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. #LI-NK1
    $77.1k-156.5k yearly 5d ago
  • Technical Writer

    Us Tech Solutions 4.4company rating

    Technical writer job in Cambridge, MA

    + We are looking for a Technical Writer to make our existing content more complete, organize it in a more friendly way and make implementation and optimization more independently actionable by partners. + The team mission is to be the trusted place where travelers go for the most useful information to make fast, effortless decisions. Our team helps scale the growing Travel ecosystem through high-value services and solutions that empower partners and travelers worldwide. + The contractor will work with program managers, engineers and subject matter experts to gather business requirements and product knowledge, identify gaps and areas for improvement and create required content. **Responsibilities:** + Write, review, publish, and maintain high-quality technical content while adhering to client's documentation standards. + Incorporate feedback from relevant stakeholders (e.g., engineers, product managers, program managers, customers) to align content with user needs and product/program goals + Address primary critical documentation needs as compiled in Documentation Needs Analysis and this component. + Identify and address gaps in help content and assist with content development prioritization. + Expand help content to make it actionable and partners more self-sufficient. + Ensure breadth of features/functionality has been documented with best practices and sample use cases. + Address backlog of outstanding bugs and feature requests filed against the Help Center by internal/external users. **Experience:** + Experience in technical writing, product documentation, or online publishing. + Experience working in collaboration with technical and sales stakeholders on a daily basis. + Must be a self-starter who is able to manage multiple tasks under tight deadlines and work independently. + Ability to quickly grasp and communicate technical concepts. **Desired Skills:** + Experience with travel industry a strong plus. **Education:** + Bachelor's degree or equivalent practical experience. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $66k-93k yearly est. 60d+ ago
  • Technical Writer

    Subcom 4.8company rating

    Technical writer job in Newington, NH

    Job Details SubCom LLC Newington Piscataqua Dr - Newington, NH Full Time Bachelors Degree 5x2-8a-430pDescription Are you looking for an opportunity with plenty of growth potential? Do you enjoy working in an exciting, fast-paced, collaborative environment? Are you interested in working with the world's most innovative companies to create a more connected world? Connecting Continents. Impacting Communities. The backbone of the Internet is a series of high-tech subsea fiber optic cables deployed throughout the globe - SubCom has deployed over 50% of them. Our employees ensure data communications networks are engineered, manufactured, deployed to the highest standards, enabling faster and more reliable connectivity to communities worldwide. Every member of the SubCom team plays a role in an end-to-end process that is critical to enterprises, governments, big cities, and rural towns. We encourage, expect, and value creativity, thoughtful risk taking, openness to change, and diverse perspectives. Whether you're a seasoned applicant seeking a new and exciting challenge, or you're new to the workforce and looking for a flexible, rewarding, and fast-paced position with an innovative and stable organization (since 1953), SubCom has opportunities to advance your career. Position Overview The End User Documentation (EUD) Technical Writer is responsible for producing and maintaining SubCom's established set of technical equipment user manuals, system operations & maintenance descriptions, and product-specific training manuals. This work is conducted in direct support of existing supply contracts, new bids and proposals, and future hardware and software development. The production of these highly technical documents must satisfy contractually required customer deliverable requirements as well as ensure safe and sustaining use of SubCom provided equipment for our customers. Responsibilities Gather and review source material from Subject Matter Experts (SMEs) from R&D and other functional groups. Write, construct, assemble and edit manuals based upon SubCom's established styles, guidelines and processes. Cross check all information against known sources, submit completed manuals to SMEs for review and sign-off. Develop potential new EUD for new products via SME interviews, requirements documents, and actual use of said product under laboratory conditions. Design, edit and manipulate graphics in multiple formats, for inclusion within documents. Support the development and maintenance of on-line help for SubCom's software products. Desktop publish completed documents for delivery to SubCom Purchasers. Work to specific and changeable development and delivery schedules. Attend weekly team status meetings to report on progress of assignments and share key information with other members of the writing staff. Qualifications Qualifications An Engineering background, whether practical or theoretical, or in Software Development or any form or Telecommunication and Fiber Optic Technology, would be valuable asset. Proficiency in MS Office Suite Programs, especially MS Word the current authoring program for SubCom Technical Documentation, is a must. Proficiency in Adobe Acrobat, the program used for publishing all SubCom EUD is also essential. Proficiency in Adobe FrameMaker, the authoring program within which all SubCom Legacy EUD was developed and is still maintained, is also a critical skill required to succeed in this position. Familiarity with Adobe Illustrator, MS Visio and most popular graphics management programs. Familiarity with the basics of MS SharePoint storage, file organization and version control. Strong Verbal and Written Communication Skills are a must. The Writer will need to interact efficiently with highly technical engineers and software developers. The ability to work effectively in a team atmosphere as well as function on his/her own with confidence. Minimum 7-10 years' experience in the professional technical writing field. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Candidates for positions with SubCom must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position. Our selection procedure is based on local, state and federal law. Please be sure to attach a resume to your application. We are not able to consider applications without a resume. BENEFITS SubCom offers a comprehensive benefits package, including but not limited to: competitive salaries, medical, dental, vision, life and disability insurance coverages, FSA, HSA, generous vacation, paid sick leave, paid parental leave, paid holidays, tuition reimbursement, adoption assistance, and a 401(k) plan with generous company match. Additionally, some positions may be eligible for shift differential. AFFIRMATIVE ACTION/EQUAL EMPLOYER OPPORTUNITY SubCom is committed to providing a work environment that prohibits discrimination based on age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation. SubCom engineers, manufactures, and installs subsea fiber optic data cables - the unsung heroes of global communication. With an unrelenting focus on quality, reliability, and value, SubCom offers flexible end-to-end building blocks for the high-tech networks that are the backbone of the world's digital infrastructure. While the company's origins date back to the mid-19 th century, SubCom has deployed enough cable to circle the equator more than 25 times since its entry into the communications industry in 1955. SUBCOM'S CORE VALUES Quality - Accountability - Teamwork - Innovation
    $54k-71k yearly est. 37d ago
  • Senior Technical Writer

    Contact Government Services, LLC

    Technical writer job in Boston, MA

    Job DescriptionSenior Technical WriterEmployment Type: Full-Time, ExperiencedDepartment: Technology Support CGS is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Drafting and development of technical documentation related to a variety of projects in the IT space.- Work closely with project stakeholders to establish technical processes and procedures.- Document projects through the SDLC.- Provide status reports for multiple ongoing projects and related documentation efforts.- Assist with both user and admin level documentation. Qualifications:- Excellent writing and Communication skills.- 5+ years experience with development of technical documentation.- 3+ years experience with development of user documentation.- Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.- Ability to produce quality work independently or in a group setting.- Experience with MS Office Suite including Visio.- Willingness and ability to pass background check/security screening. Ideally, you will also have:- Familiarity with Business Intelligence/Analysis applications.- Experience with Government software development policies and procedures.- Client facing communication experience.- Federal Agency issued security clearance. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact: Email: ******************* #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $71k-93k yearly est. Easy Apply 31d ago
  • Technical Writer

    Lancesoft 4.5company rating

    Technical writer job in Quincy, MA

    Works directly with system analysts and programmers to write and edit program and system documentation, user manuals, training courses, and procedures. Conducts research about product by interviewing subject matter experts, reviewing existing documentation, and using the application. Authors end-user documentation. Edits documentation projects, including copy, pre-press and accuracy editing. Follows through on documentation project to completion, including client signoff, production and archival. Having 3-6 years experience. Key Requirements: Proven technical writing experience for software products Experience with Microsoft 365 tools (Teams, OneDrive, Power Automate) Hands-on SharePoint authoring/admin experience Ability to simplify complex concepts for non-technical audiences Visual design proficiency (diagrams, screenshots, flowcharts) Responsibilities: Gather information from subject matter experts Create and update user guides, help articles, and training materials (including videos) Manage and organize documentation in SharePoint Implement content management best practices (versioning, taxonomy) Edit and proofread for clarity and consistency Review new features/releases for documentation accuracy
    $56k-73k yearly est. 7d ago
  • Marketing - Content Writer (Contractor)

    Epipelagic Ventures Management LLC

    Technical writer job in Cambridge, MA

    Description: About Us: At Epipelagic Ventures, our mission is to foster a vibrant environment that propels ambitious startups forward. We believe that a three-month accelerator is just the beginning. That's why, as a venture studio, we provide the capital, collaboration, and long-term commitment necessary to guide seed-funded startups from inception to their next stage of growth. : We are looking for a versatile SEO and GEO Content Writer who can bring the Epipelagic story, and those of our founders and studio partners, to life through compelling written content. This role will produce long-form and short-form copy across digital channels: blogs, newsletters, case studies, web pages, social media posts, and more. The ideal candidate is part storyteller, part strategist - someone who understands the nuances of writing for the innovation and startup ecosystem, and who can adapt voice and tone across a broad range of audiences. Responsibilities: Write and edit clear, engaging content across multiple formats and channels: blog posts and thought leadership articles, interviews, case studies, social media copy, email newsletters, and website and landing page copy. Collaborate with the marketing, investment, and studio teams to surface compelling content for Epipelagic and its portfolio companies. Conduct interviews with team members to generate authentic, insight-driven content. Edit and proofread all content for clarity, grammar, and consistency with brand voice and tone. Help maintain an editorial calendar and content workflow to ensure timely publication. Conduct research to add credibility and context to articles, referencing relevant industry trends, data, and thought leaders. Contribute ideas for new content formats, storytelling angles, and distribution tactics. Required Skills and Qualifications: 2+ years of previous experience in venture capital, startup, or innovation strongly preferred. At least 4+ years of experience in journalism, communications, or copywriting. Familiarity with CMS platforms (WordPress, HubSpot). Understanding of analytics tools (Google Analytics, LinkedIn analytics, etc.) and how content performance informs strategy. Proven writing ability with strong writing samples to showcase long-form and short-form content. Ability to use editorial judgment to identify strong story angles, weave narratives, and simplify complex ideas. Strong SEO and digital writing skills to implement keyword strategy, on-page SEO, and format content for web readability. Able to work cross-functionally with design, marketing, and leadership teams. Excellent research skills with the ability to quickly grasp new topics and synthesize insights into compelling, accurate narratives. Software Experience: Content Management Systems (WordPress, HubSpot) for publishing and formatting web content. Comfort using AI-based editing assistants (ChatGPT, Jasper, Claude) responsibly and strategically to enhance writing efficiency. Utilizing Google Workspace and Slack for workflow and content calendars. Canva or Adobe Creative Cloud (Photoshop, Illustrator) for light content formatting and visuals. Google Analytics and Search Console for content performance tracking Keyword tools (SEMrush, Ahrefs, or UberSuggest) for SEO research Why Join Us? Exposure to the full startup lifecycle, working with multiple portfolio companies. Opportunity to shape a brand at a fast-growing venture studio/accelerator. Mentorship from experienced operators, investors, and founders. Creative freedom to experiment with content forms and formats. A collaborative working environment. Access to events, networks, and resources in Kendall Square and beyond. Compensation $30-$70 per hour Creative Portfolio Requirement Only applicants with a strong writing portfolio will be considered. Submissions must clearly demonstrate originality, strong writing skills, and outside-the-box thinking. Your three writing samples should showcase compelling copywriting in past long- and short-form projects. This is a remote, contract position. Epipelagic Ventures's office is located in Cambridge, MA. Salary is competitive and commensurate with experience. Applicants must be authorized to work in the United States; sponsorship is not being offered at this time. Extensive travel is not currently expected. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, as they may change at any time with or without notice. Epipelagic Ventures is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender, gender identity or expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. To apply: Please submit your resume, cover letter, and three relevant portfolio samples using the link provided. No phone calls, please. Requirements:
    $30-70 hourly 14d ago

Learn more about technical writer jobs

How much does a technical writer earn in Lowell, MA?

The average technical writer in Lowell, MA earns between $57,000 and $99,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.

Average technical writer salary in Lowell, MA

$75,000

What are the biggest employers of Technical Writers in Lowell, MA?

The biggest employers of Technical Writers in Lowell, MA are:
  1. Global Channel Management
  2. Integrated Resources
  3. Google via Artech Information Systems
  4. Real Staffing
  5. Mindlance
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